D.A. Gallagher v. UCBR ( 2017 )


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  •           IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Debra A. Gallagher,                           :
    : No. 2742 C.D. 2015
    Petitioner        : Nos. 2751-2758 C.D. 2015
    : Submitted: October 14, 2016
    v.                        :
    :
    Unemployment Compensation                     :
    Board of Review,                              :
    :
    Respondent        :
    BEFORE:      HONORABLE P. KEVIN BROBSON, Judge
    HONORABLE MICHAEL H. WOJCIK, Judge
    HONORABLE BONNIE BRIGANCE LEADBETTER, Senior Judge
    OPINION NOT REPORTED
    MEMORANDUM OPINION
    BY JUDGE WOJCIK                                                   FILED: March 17, 2017
    Debra A. Gallagher (Claimant) petitions for review from nine orders
    of the Unemployment Compensation Board of Review (Board), dated November
    24, 2015, which affirmed nine decisions of a Referee dismissing as untimely
    Claimant’s appeals from more than thirty Notices of Determination under Section
    501(e) of the Unemployment Compensation Law (Law).1 For the reasons that
    follow, we are constrained to affirm.
    1
    Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended, 43 P.S.
    §821(e). Section 501(e) of the Law provides in relevant part:
    (e) Unless the claimant ... files an appeal with the board, from the
    determination contained in any notice required to be furnished by
    the department ... within fifteen calendar days after such notice ...
    (Footnote continued on next page…)
    Claimant filed for unemployment compensation benefits on various
    occasions between 2007 and 2014 while working for Aramark Sports, LLC
    (Employer). On July 8, 2014, Employer faxed its records of Claimant’s wage
    information for the years 2007 through 2014, which reflected higher earnings than
    Claimant had reported for many benefit weeks. Certified Record (C.R.) Item Nos.
    3, 6.
    Between July 21 and August 1, 2014, the Erie Service Center sent five
    Advance Notices to Claimant, alerting her to the possibility that she had been
    overpaid for numerous benefit weeks specifically identified in the notices, during
    2007, 2008, 2009, 2011, 2012, 2013, and 2014.2 Each of the notices requested that
    Claimant complete an attached questionnaire explaining the discrepancies in
    reported earnings and return it to the claims office by a specified date. Each notice
    also advised Claimant that her failure to return the questionnaire may result in the
    termination of benefits and the assessment of an overpayment for benefits already
    paid. The notices informed Claimant that she could call the claims center office at
    the telephone number provided if she wished to request a telephone interview.
    Claimant did not respond to any of these notices.
    (continued…)
    was mailed to his last known post office address, and applies for a
    hearing, such determination of the department, with respect to the
    particular facts set forth in such notice, shall be final and
    compensation shall be paid or denied in accordance therewith.
    2
    Two Advance Notices dated July 21, 2014, referenced weeks ending October 20, 2012
    through May 25, 2013, and weeks ending October 12, 2013 through June 21, 2014. An Advance
    Notice, dated July 29, 2014, referenced weeks ending October 8, 2011 through April 21, 2012.
    Two Advance Notices, dated August 1, 2014, referenced weeks ending September 22, 2007
    through August 16, 2008, and weeks ending September 20, 2008 through August 22, 2009.
    2
    By six separate Notices of Determination mailed on July 9 and 10,
    2014, the Service Center informed Claimant of office errors that caused non-fault
    overpayment3 in 2012 and 2013, totaling $1454.00, and $20.00 in non-fault
    overpayment related to the exhaustion of Claimant’s dependents’ allowance. The
    last day for Claimant to appeal these determinations was July 24, 2014, and July
    25, 2014, respectively.
    Thereafter, over the course of three days, from August 20, 2014
    through August 22, 2014, the Service Center sent Claimant more than twenty
    Notices of Determination.4         C.R. Item No. 8.         All told, the Service Center
    established fault overpayments5 totaling $12,396.006 and assessed approximately
    3
    Section 804(b)(1) of the Law provides for the establishment of non-fault overpayments
    and states:
    Any person who other than by reason of his fault has received with
    respect to a benefit year any sum as compensation under this act to
    which he was not entitled shall not be liable to repay such sum but
    shall be liable to have such sum deducted from any future
    compensation payable to him with respect to such benefit year, or
    the three-year period immediately following such benefit year, in
    accordance with the provisions of this paragraph.
    43 P.S. §874(b)(1).
    4
    Claimant asserts that she received a total of twenty-six notices during that three-day
    period. There are some discrepancies between the Claim Records (C.R. Item No. 1) and the
    Notices of Determination (C.R. Item No. 8) as to exactly how many notices were sent. For
    purposes of this Court’s analysis, the exact number is not necessary.
    5
    Section 804(a) of the Law provides for the establishment of fault overpayments and
    states, in pertinent part:
    Any person who by reason of his fault has received any sum as
    compensation under this act to which he was not entitled, shall be
    liable to repay to the Unemployment Compensation Fund to the
    credit of the Compensation Account a sum equal to the amount so
    (Footnote continued on next page…)
    3
    $1,817.00 in penalties7 for claim weeks ranging from September 29, 2007 through
    June 21, 2014. 
    Id. The last
    day for Claimant to appeal these determinations was,
    respectively, September 4, 2014, September 5, 2014, and September 8, 2014.
    Claimant filed appeals for each of the determinations on September
    14, 2015; a Statement of Balance Due mailed September 4, 2015, was attached to
    the appeals and stated that Claimant owed $8,426.32. C.R. Item No. 9. The
    Referee’s office addressed Claimant’s appeals in the nine aforementioned
    decisions.
    The Referee held a hearing on October 16, 2015, to determine
    whether Claimant had filed valid and timely appeals under Section 501(e) of the
    Law. Claimant appeared pro se and Employer did not attend. Claimant testified
    that her appeals were delayed because she was caring for an autistic, special needs
    child who requires attention twenty-four hours a day, seven days a week; she
    received some, but not all, of the notices that were sent; and she believed that some
    (continued…)
    received by him and interest at the rate determined by the
    Secretary of Revenue. . . .
    43 P.S. §874(a).
    6
    This includes a fault overpayment of $325.00 under the federal Emergency
    Unemployment Compensation (EUC) Act of 2008, Title IV of the Supplemental
    Appropriations Act of 2008, P.L. 110–252, 122 Stat. 2323, Sections 4001–4007, 26 U.S.C.
    §3304 note.
    7
    Under Section 801(c) of the Law, penalties in the amount of 15% of the overpaid
    compensation shall be assessed against a claimant who “makes a false statement knowing it to be
    false, or knowingly fails to disclose a material fact to obtain or increase any compensation or
    other payment . . . and as a result receives compensation to which he is not entitled. . . .” 43 P.S.
    §871(c).
    4
    of these determinations had been previously adjudicated. Notes of Testimony at 6-
    7.8
    8
    Claimant testified in relevant part, as follows:
    R[eferee]:     Okay.      So did you receive this Notice of
    Determination, all these Notices?
    C[laimant]: Some of them I have received; some of them I have
    not.
    R:             Okay. So when you received some of them, did you
    read them to see what they had to say?
    C:             I normally call them on the phone and I talk but
    they’re giving me like different things to talk about. They – when
    I asked them a question how is that, you know, because their pay
    cut is different from Aramark’s. Every time – before in the
    beginning I was going by my paystubs, by the amount on my
    paystubs. They told me not to do . . .
    R:             I understand all of that. Yes, I understand that but
    today’s issue is for me to know whether you filed a timely appeal
    or not. So after that, the other issues can be dealt with. So today,
    let’s concentrate and focus on why you did not appeal the
    Determinations in a timely manner.
    C:             Oh. The reason why I had an appeal – I have a nine-
    year-old son that’s autistic. He’s a special need child. He just
    started having seizures.
    R:             Okay. He’s autistic?
    C:             He’s autistic. He’s a special need child.
    R:             Okay. So though you received some of the
    Determinations, you were unable to appeal the Determinations?
    C:             Yes.
    R:             Why?
    C:             Because he was – yes, my son’s a 24-hours person,
    you know, a child that I have to take care of.
    R:             So he needs your attention 24 . . .
    C:             24/7, yes.
    R:             Okay. All right. So that’s the reason? So . . .
    C:             Yes, that’s the main reason and he was just
    hospitalized in August two days. He had a very bad seizure. He’s
    been having seizures and I’m trying to like get like him . . .
    R:             I understand.
    (Footnote continued on next page…)
    5
    (continued…)
    C:              . . . kind of different tests done on him now because
    they don’t know why he’s having them now.
    R:              Okay. Ma’am, the issue is the same for all nine
    cases.
    C:              Yes.
    R:              So for all nine cases, that’s the reason, right, that
    you did not appeal the Determinations?
    C:              Well, no, this is – I’m going to say – I’m not going
    to say that. I’m going to say about 2007, 2008, I did see a Referee
    here two years ago. They’re bringing some old cases up actually
    from the time when I did see a Referee here and I did contact UC
    Service and I did told [sic] them about it.
    R:              They are old.
    C:              Yes. And I . . .
    R:              [Inaudible] old.
    C:              . . . also had talked to a person by a name of Julie up
    in Harrisburg, PA about the whole situation and I have not heard
    back from her neither [sic].
    R:              All right. Okay.
    C:              And I’m talking – these cases is [sic] old from like
    eight, seven, eight years ago and it should have been already
    cleared, not – should be prolonged and going and going and going.
    R:              Okay.
    C:              I mean I’m not going to dispute like if I – I know
    I’m not going to owe like they saying that I owe. I know that’s
    impossible. But I do have my current paystubs.
    R:              We won’t need your current paystubs because we
    are talking a period in 2007, late 2007 and early 2008. So I don’t
    know whether you have your paystubs or not.
    C:              I don’t have none [sic] of my paystubs. I do have
    my paystubs from like 2013.
    R:              Okay.
    C:              2014 and 2015 but all the rest I do not have.
    R:              Okay. All right. If there is nothing further, ma’am,
    then I’m going to bring this hearing to a close. Okay?
    C:              Okay.
    6
    The Referee found that the Notices of Determination were mailed to
    Claimant at her correct mailing address and were not returned as undeliverable;
    Claimant was not misinformed or misled regarding her right to appeal; and there
    was no evidence that the late filing was caused by fraud or its equivalent by the
    administrative authorities, a breakdown in the appellate system, or non-negligent
    conduct. Findings of Fact Nos. 2-3, 7, 8. Therefore, the Referee dismissed all nine
    appeals as untimely. Claimant appealed the Referee’s decisions to the Board,
    asserting that these notices addressed “old claims” and that she was not able to
    speak as desired or to offer proof at the hearing before the Referee. C.R. Item No.
    15.
    The Board affirmed the Referee’s decisions and issued its own
    findings of fact and conclusions of law. C.R. Item No. 16. The Board discredited
    Claimant’s assertion that she did not receive some of the determinations and held
    that Claimant did not credibly overcome the presumption of receipt. 
    Id. The Board
    also determined that Claimant did not credibly establish that caring for her
    son caused her to delay filing her appeals for more than a year. 
    Id. The Board
    concluded that the filing of the late appeals was not caused by fraud or the
    equivalent by the administrative authorities, a breakdown in the appellate system,
    or non-negligent conduct and dismissed Claimant’s appeals as untimely. 
    Id. On appeal
    to this Court,9 Claimant argues that nunc pro tunc relief is
    appropriate due to the “unconscionable amount of paperwork” from the Service
    Center, which caused confusion and resulted in an administrative breakdown. She
    9
    Our scope of review is limited to determining whether constitutional rights were
    violated, whether an error of law was committed, and whether necessary findings of fact are
    supported by substantial evidence. Kirkwood v. Unemployment Compensation Board of Review,
    
    525 A.2d 841
    , 843-44 (Pa. Cmwlth. 1987).
    7
    contends that the long delay between the claim years and the determination notices
    compounded her confusion, and that she believed these determinations were
    addressing matters that had been previously adjudicated.
    However, Claimant’s argument concerning administrative breakdown
    due to the number of Notices of Determination that were sent and the undue delay
    in their mailing was not raised before the Board and cannot be raised for the first
    time in this appeal. Section 703(a) of the Administrative Agency Law, 2 Pa. C.S.
    §703(a); Pa. R.A.P. 1551(a); Chapman v. Unemployment Compensation Board of
    Review, 
    20 A.3d 603
    , 611 (Pa. Cmwlth. 2011).
    With respect to Claimant’s argument that she thought that the notices
    related to prior claims, she directs our attention to a 2013 Referee decision which
    reversed and/or modified the Service Center’s determinations for claim weeks in
    2009, 2010, and 2011, which is appended to her Brief as Exhibit A. However, that
    decision is not part of the certified record of this appeal. It is settled that “[a]n
    appellate court is limited to considering only those facts that have been duly
    certified in the record on appeal. For purposes of appellate review, that which is
    not part of the certified record does not exist. Documents attached to a brief as an
    appendix or in a reproduced record may not be considered by an appellate court
    when they are not part of the certified record.” B.K. v. Department of Public
    Welfare, 
    36 A.3d 649
    , 657 (Pa. Cmwlth. 2012) (citations omitted). Accordingly,
    we may not consider this decision in our disposition of this appeal. Moreover, we
    note that the claim weeks addressed in the 2013 Referee’s decision fall within the
    seven-year period discussed here, but are not the weeks at issue in this case.
    Section 501(e) of the Law provides that a party has fifteen days to
    appeal a determination or it becomes final and the Board does not have the
    8
    requisite jurisdiction to consider the matter.                Hessou v. Unemployment
    Compensation Board of Review, 
    942 A.2d 194
    , 197-98 (Pa. Cmwlth. 2008). An
    appeal filed even one day after the fifteen-day appeal period is untimely. 
    Id. The “failure
    to file an appeal within fifteen days, without an adequate excuse for the
    late filing, mandates dismissal of the appeal.” United States Postal Service v.
    Unemployment Compensation Board of Review, 
    620 A.2d 572
    , 573 (Pa. Cmwlth.
    1993).
    The Supreme Court has emphasized that the remedy of an appeal nunc
    pro tunc or “now for then” is intended to restore the right to appeal only when it
    was lost as the result of extraordinary circumstances. Union Electric Corp. v.
    Board of Property Assessment, Appeals and Review of Allegheny County, 
    746 A.2d 581
    , 584 (Pa. 2000). To this end, nunc pro tunc relief may be warranted “where an
    administrative body acts negligently, improperly or in a misleading way.” 
    Id. Likewise, an
    appeal nunc pro tunc may be granted where the extraordinary
    circumstances causing the delay were the result of non-negligent conduct of the
    claimant or her counsel; if the appeal is brought within a very short time after the
    claimant or counsel learns of, and has an opportunity to address, the delay; and the
    untimeliness and the time period which elapses is very short in duration. Cook v.
    Unemployment Compensation Board of Review, 
    671 A.2d 1130
    , 1131 (Pa. 1996);
    see also, UPMC Health System v. Unemployment Compensation Board of Review,
    
    852 A.2d 467
    (Pa. Cmwlth. 2004) (discussing the need for a petitioner in an appeal
    nunc pro tunc to proceed with due diligence once she knows of the need to take
    action).10
    10
    In UPMC Health System, the May 12, 2003 determination granting the claimant
    benefits was not mailed to the employer until June 18, 2003, well after the appeal deadline of
    (Footnote continued on next page…)
    9
    In support of her assertions that nunc pro tunc relief is warranted in
    this case, Claimant cites several unreported decisions of this Court involving delay
    attributable to a breakdown in administrative process.                 However, the Board
    specifically found that Claimant was not misinformed or misled by the
    unemployment compensation authorities regarding her right or the necessity to
    appeal. C.R. Item No. 16. Moreover, Claimant testified that the reasons she did
    not file timely appeals were that she was overwhelmed with caring for her son and
    that she believed that these issues were previously adjudicated. Regardless of the
    number of notices that Claimant received, each advised her of the necessity to
    appeal, and Claimant’s misunderstanding of her duty in this regard is not sufficient
    to meet the burden required for the grant of a nunc pro tunc appeal. See, e.g.,
    Finney v. Commonwealth, 
    472 A.2d 752
    , 753-54 (Pa. Cmwlth. 1984) (holding that
    a claimant’s inability to understand the proper procedure does not excuse the
    untimely filing of an appeal).
    (continued…)
    May 27, 2003, and it was sent to an incorrect address. The employer received it on June 19,
    2003, and filed an appeal twelve days later, on July 1. 2003. The employer argued it was entitled
    to appeal nunc pro tunc, but the Board concluded that the employer failed to meet its duty to
    appeal within a very short duration, as required by Cook, because it waited twelve days to
    appeal.
    On further appeal, we reversed the Board’s order. We acknowledged our holding in
    Stanton v. Department of Transportation, Bureau of Driver Licensing, 
    623 A.2d 925
    (Pa.
    Cmwlth. 1993), denying a request for nunc pro tunc relief because the petition was filed eleven
    days after the law firm employee responsible for filing appeals had returned to work. Although
    the twelve day delay in UPMC Health System was of longer duration, we observed that prior
    cases involved periods of delay beyond the statutory appeal period. We held that the employer
    in UPMC Health System could not be deprived of the full fifteen-day period provided by statute,
    giving it until at least July 3, 2003, in which to appeal.
    10
    Accordingly, the Board is affirmed.
    MICHAEL H. WOJCIK, Judge
    11
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Debra A. Gallagher,                    :
    : No. 2742 C.D. 2015
    Petitioner      : Nos. 2751-2758 C.D. 2015
    :
    v.                   :
    :
    Unemployment Compensation              :
    Board of Review,                       :
    :
    Respondent      :
    ORDER
    AND NOW, this 17th day of March, 2017, the orders of the
    Unemployment Compensation Board of Review, dated November 24, 2015, at
    Nos. B-584418. B-584419, B-584420, B-584421, B-584422, B-584423, B-584424,
    B-584425, B-584426, are AFFIRMED.
    __________________________________
    MICHAEL H. WOJCIK, Judge