J.P. Fugh v. UCBR , 153 A.3d 1169 ( 2017 )


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  •            IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Jessica P. Fugh,                :
    Petitioner       :
    :
    v.                   :              No. 129 C.D. 2016
    :              Argued: November 16, 2016
    Unemployment Compensation Board :
    of Review,                      :
    Respondent       :
    BEFORE:       HONORABLE MARY HANNAH LEAVITT, President Judge
    HONORABLE RENÉE COHN JUBELIRER, Judge
    HONORABLE ROBERT SIMPSON, Judge
    HONORABLE P. KEVIN BROBSON, Judge
    HONORABLE PATRICIA A. McCULLOUGH, Judge
    HONORABLE MICHAEL H. WOJCIK, Judge
    HONORABLE JOSEPH M. COSGROVE, Judge
    OPINION
    BY PRESIDENT JUDGE LEAVITT                                      FILED: January 18, 2017
    Jessica Fugh (Claimant) petitions for review of an adjudication of the
    Unemployment Compensation Board of Review (Board) that affirmed a Referee’s
    decision that Claimant was ineligible for the unemployment compensation she had
    collected in the amount of $738 and, thus, liable for its repayment.1 The Board
    found, as fact, that Claimant made an honest mistake in filling out her online
    application for unemployment compensation, but it nevertheless held Claimant
    liable for a “fault” overpayment of benefits pursuant to Section 804(a) of the
    Unemployment Compensation Law (Law).2 On appeal, Claimant challenges the
    Board’s holding that she is liable for a fault overpayment. She contends that her
    1
    Claimant does not challenge the Board’s conclusion that she was ineligible for unemployment
    compensation. She challenges only the Board’s conclusion that her conduct subjects her to a
    fault overpayment. Accordingly, the Board’s holding on ineligibility is final.
    2
    Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended, 43 P.S. §874(a).
    restitution obligation is governed by Section 804(b) of the Law, 43 P.S. §874(b),
    which addresses non-fault overpayments. We agree and reverse the Board.
    Claimant worked full-time at Community Chevrolet, Inc. (Employer)
    as a customer care associate from October 22, 2013, to July 13, 2015. In July
    2015, Employer reduced her hours to 25 hours per week and relieved her of some
    of her job responsibilities. Claimant resigned and thereafter submitted an online
    application for unemployment compensation.                 On her application, Claimant
    identified the reason for her separation from Employer as “lack of work,” which
    was one of the choices provided on the application form. The Scranton UC
    Service Center granted Claimant benefits for the weeks ending July 25, 2015,
    August 1, 2015, and August 8, 2015, for a total of $738.
    Based on information subsequently provided by Employer, the
    Service Center concluded that Claimant was ineligible for the benefits she had
    received. The Service Center then issued three Notices of Determination. The first
    notice advised Claimant that she was ineligible for benefits under Section 402(b)
    of the Law, 43 P.S. §802(b),3 because she lacked a necessitous and compelling
    reason for leaving her job. The second notice advised Claimant that because she
    was at fault for the overpayment, she had to repay the entire amount of
    compensation she received plus interest in accordance with Section 804(a) of the
    Law, 43 P.S. §874(a).          The third notice imposed a five-week penalty upon
    Claimant under Section 801 of the Law, 43 P.S. §871, for the stated reason that
    3
    Section 402(b) of the Law provides, in relevant part, that “[a]n employe shall be ineligible for
    compensation for any week … [i]n which his unemployment is due to voluntarily leaving work
    without cause of a necessitous and compelling nature....” 43 P.S. §802(b).
    2
    Claimant had knowingly made a false statement or failed to disclose information in
    her application for unemployment.
    Claimant appealed, and a hearing was held before a Referee.
    Claimant testified that in the course of her employment, she had undergone a high
    risk pregnancy and suffered other ailments. Employer was fully aware of her
    medical issues, which required doctor appointments on a weekly basis. Claimant
    testified that in July 2015, Employer reduced her hours to 25 hours per week; took
    away her desk; and assigned her work to other employees. The office manager
    informed Claimant that Employer made these changes because she had too many
    doctor’s appointments. Claimant resigned.
    Claimant explained that when she applied for unemployment
    compensation benefits, she used the Department of Labor’s website. Notes of
    Testimony, 10/16/2015, at 9 (N.T. __). Claimant checked the box labelled “lack of
    work” as her reason for her separation from Employer. She explained her choice
    as follows:
    [Referee]: … when you filed your claim for benefits, you gave
    your reason for separation as lack of work, is that correct?
    [Claimant]: Yes .... I misunderstood it[.] I didn’t realize what
    that really meant I guess.
    ….
    [Counsel]: Did you, as part of your claim, did you mention
    about these medical issues and getting less hours and anything
    else?
    [Claimant]: I believe so, that’s what I thought lack of hours, or
    lack of work meant because [the officer manager] had cut my
    hours so that’s what I assumed it meant, I didn’t realize it meant
    like they didn’t have work for me. So I misunderstood that.
    3
    N.T. at 8-9. In short, Claimant construed “lack of work” to refer to a reduction in
    work available to her, which described her situation.
    The Referee affirmed the Service Center’s determination in part and
    reversed in part.        The Referee agreed that Claimant was ineligible for
    unemployment compensation under Section 402(b) of the Law because she had
    failed to establish a necessitous and compelling reason for leaving her
    employment.       The Referee also agreed that Claimant was at fault for the
    overpayment of her unemployment compensation because she reported “lack of
    work” as the reason for her separation from Employer, and this was not strictly
    accurate.    However, the Referee reversed the Service Center’s imposition of
    penalties, explaining as follows:
    [I]t appears [Claimant] made a mistake when she entered her
    reason for separation from [Employer], and [] there is no
    evidence [Claimant] intentionally failed to disclose information,
    or that she made false statements[.]
    Referee Decision at 3 (emphasis added). Claimant appealed to the Board.
    On review, the Board adopted the Referee’s findings of fact and
    conclusions of law and affirmed the Referee’s order. Claimant now petitions for
    this Court’s review of the Board’s adjudication.4
    On appeal, Claimant argues that the Board erred in finding that she
    was at fault for the overpayment of benefits. She contends that her mistaken
    understanding of “lack of work” on the Department’s application does not rise to
    4
    “Our scope of review is limited to determining whether constitutional rights were violated, an
    error of law was committed or whether necessary findings of fact are supported by substantial
    competent evidence.” Seton Company v. Unemployment Compensation Board of Review, 
    663 A.2d 296
    , 298 n.2 (Pa. Cmwlth. 1995).
    4
    the level of “fault.”         Indeed, the Referee found “no evidence [Claimant]
    intentionally failed to disclose information, or that she made false statements[.]”
    Referee Decision at 3. The Board counters that Claimant was at fault because she
    chose to describe her separation from employment as “lack of work,” and this was
    not accurate.5
    We begin with a review of Section 804 of the Law, which addresses
    the Department’s recoupment of overpayments of unemployment compensation
    benefits.    Section 804 distinguishes between those claimants who receive an
    overpayment through no fault of their own and those claimants whose “fault”
    caused the overpayment.
    Section 804(a) of the Law, which addresses fault overpayments,
    states, in relevant part, as follows:
    Any person who by reason of his fault has received any sum as
    compensation under this act to which he was not entitled, shall
    be liable to repay to the Unemployment Compensation Fund to
    the credit of the Compensation Account a sum equal to the
    amount so received by him and interest at the rate determined
    by the Secretary of Revenue as provided by section 806 of the
    act of April 9, 1929 (P.L. 343, No. 176), known as “The Fiscal
    Code,” per month or fraction of a month from fifteen (15) days
    after the Notice of Overpayment was issued until paid.
    5
    In its brief, the Board argues that a person who applies for benefits online is presented with a
    drop-down menu containing the following descriptions of the reason for separation from
    employment: “discharge,” “lack of work,” “quit-health or other,” and “quit-work conditions.”
    Board Brief at 14. The Board argues that Claimant should have selected one of the “quit”
    options. 
    Id. The evidence
    of the choices in the drop-down menu, however, is not in the certified
    record and thus cannot be considered by this Court on appeal. Pryor v. Workers’ Compensation
    Appeal Board (Colin Service Systems), 
    923 A.2d 1197
    , 1201 (Pa. Cmwlth. 2006) (“It is a
    fundamental rule of appellate review that the court is confined to the record before it, excluding
    matters or facts asserted in briefs.”).
    5
    43 P.S. §874(a) (emphasis added). The statutory interest rate is 9%.6 Collection of
    the overpayment with interest can be done by placing a lien on the personal and
    real property of the claimant; by filing a civil action; by deducting the full amount
    of the overpayment from future compensation benefits until fully paid; or all of the
    above. 43 P.S. §874(a).7
    Section 804(b) of the Law addresses non-fault overpayments.                        It
    states, in relevant part, as follows:
    Any person who other than by reason of his fault has received
    with respect to a benefit year any sum as compensation under
    this act to which he was not entitled shall not be liable to repay
    such sum but shall be liable to have such sum deducted from
    any future compensation payable to him with respect to such
    benefit year, or the three-year period immediately following
    such benefit year….
    6
    According to the Department’s website, the Section 804(a) interest rate is 9%. See
    Overpayment       FAQS,      PENNSYLVANIA DEPARTMENT OF LABOR & INDUSTRY,
    http://www.uc.pa.gov/faq/claimant/Pages/Overpayments-FAQS.aspx (last visited December 22,
    2016). The Secretary of Revenue determines the rate of interest pursuant to Section 806 of the
    Fiscal Code, Act of April 9, 1929, P.L. 343, as amended, 72 P.S. §806. The interest rate changes
    annually.
    7
    Section 804(a) of the Law provides that overpayment of benefits caused by a claimant’s fault
    “shall be collectible (1) in the manner provided in section 308.1 [added by the Act of April 23,
    1942, Ex. Sess. P.L. 60] or section 309 of this act, for the collection of past due contributions, or
    (2) by deduction from any future compensation payable to the claimant under this act….” 43
    P.S. §874(a). Section 308.1 permits a lien to be attached to real or personal property to secure
    the Department’s recovery of the overpayment. 43 P.S. §788.1 (“All contributions and the
    interest and penalties thereon due and payable … under this act shall be a lien upon the …
    property, both real and personal, including after-acquired property….”). Section 309 allows for
    collection of an overpayment by filing a civil action. 43 P.S. §789 (“[A]fter notice by the
    department … the amount due may be collected by civil action in the name of the
    Commonwealth. Judgments obtained in such civil actions to collect any of the contributions
    aforesaid shall include interest and penalties, as provided in this act.”).
    6
    43 P.S. §874(b) (emphasis added). Where the overpayment is not the fault of the
    claimant, recoupment is made only by deductions from future compensation, if
    any. There are other limits upon this kind of recovery. First, the claimant is not
    liable for any interest. Second, the future deduction cannot “exceed one-third of
    the maximum benefit amount … nor one-third of the weekly benefit amount … for
    any particular week.” 43 P.S. §874(b)(1)(i).
    In sum, the Department’s recovery of an at-fault overpayment of
    unemployment compensation contains punitive elements that do not apply where
    the overpayment is not the fault of the claimant. The meaning of “fault” in Section
    804(a) of the Law lies at the heart of this appeal.
    Claimant observes that the word “fault,” as it is used in Section 804(a)
    of the Law, has been construed by this Court to mean “more than volition, more
    than a voluntary act.” Daniels v. Unemployment Compensation Board of Review,
    
    309 A.2d 738
    , 741 (Pa. Cmwlth. 1973). To find fault, the Board must make
    findings regarding a claimant’s state of mind.        Greenwalt v. Unemployment
    Compensation Board of Review, 
    543 A.2d 209
    , 211 (Pa. Cmwlth. 1988). Fault
    connotes “an act to which blame, censure, impropriety, shortcoming, or culpability
    attaches.”   
    Daniels, 309 A.2d at 742
    .         An intentional misstatement on an
    application for benefits, for example, can support a finding of fault. Matvey v.
    Unemployment Compensation Board of Review, 
    531 A.2d 840
    , 844 (Pa. Cmwlth.
    1987).
    Claimant urges us to follow the principles set forth in Cruz v.
    Unemployment Compensation Board of Review, 
    531 A.2d 1178
    (Pa. Cmwlth.
    1987). There, the claimant voluntarily left her employment as a sewing machine
    operator and moved to Puerto Rico to take care of her sick husband. She then filed
    7
    for unemployment compensation benefits and, in doing so, reported “lack of work”
    on her claim form as the reason for her separation from employment. The claimant
    reasoned that her separation was due to lack of work because she left during a
    “slow season.” Discerning no culpable conduct on the part of the claimant, we
    concluded that the overpayment was “non-fault” in nature. 
    Cruz, 531 A.2d at 1180
    .
    The Board acknowledges the holding in Cruz as well as the 40 years
    of appellate precedent that culpable conduct is required before a claimant can be
    held liable for a fault overpayment. The Board disagrees with this precedent and
    requests this Court to abandon this construction of Section 804(a) of the Law.
    The Board argues that “fault” as used in Section 804(a) does not
    require a finding of either knowledge or intent, which can be inferred from the
    legislative history. When originally drafted in 1936, Section 804 provided:
    Any person who by reason of the nondisclosure or
    misrepresentation by him or by another of a material fact
    (irrespective   of   whether    such    nondisclosure      or
    misrepresentation was known or fraudulent) has received any
    sum as compensation under this act … shall be liable to repay
    to the Unemployment Compensation Fund to the credit of the
    Employers’ Contribution Account a sum equal to the amount so
    received by him….
    Section 804 of the Act of December 5, 1936, P.L. 2897 (emphasis added). In
    1942, the General Assembly amended Section 804 to read as follows:
    Any person who by reason of his fraud has received any sum as
    compensation under this act to which he was not entitled shall
    be liable to repay to the Unemployment Compensation Fund to
    the credit of the Employers’ Contribution Account a sum equal
    to the amount so received by him.
    8
    Section 804 of the Act of April 23, 1942, P.L. 60, 93 (emphasis added). One year
    later, the legislature again amended Section 804 by changing the term “fraud” to
    “fault.” As amended, Section 804 stated:
    Any person who by reason of his fault has received any sum as
    compensation under this act to which he was not entitled shall
    be liable to repay to the Unemployment Compensation Fund to
    the credit of the Employers’ Contribution Account a sum equal
    to the amount so received by him.
    Section 804 of the Act of May 27, 1943, P.L. 717, 737-38 (emphasis added).
    The Board argues that the 1943 amendment “lower[ed] the standard”
    from ‘fraud’ to ‘fault.’” Board Brief at 10. In the Board’s view, “fraud” requires a
    showing of intent to deceive, but “fault” does not.8 Where a claimant commits
    fraud, she is liable for the civil penalties set forth in Section 801(a) of the Law, 43
    8
    The Board contends that this Court has erroneously conflated the standards in Sections 801 and
    804 to include a mens rea element for a fault overpayment. Board Brief at 12 (citing, e.g., Ayres
    v. Unemployment Compensation Board of Review, 
    598 A.2d 1083
    (Pa. Cmwlth. 1991);
    Greenawalt v. Unemployment Compensation Board of Review, 
    543 A.2d 209
    (Pa. Cmwlth.
    1988); Amspacher v. Unemployment Compensation Board of Review, 
    479 A.2d 688
    (Pa.
    Cmwlth. 1984); and Maiorana v. Unemployment Compensation Board of Review, 
    453 A.2d 747
    (Pa. Cmwlth. 1982)). We disagree.
    Section 804 of the Law makes the Department’s recovery of overpayments of
    compensation mandatory. The manner of recovery is determined by the extent to which the
    claimant’s conduct is responsible for the overpayment. The claimant who is at fault must
    immediately make restitution with interest. The claimant who has made a mistake makes
    gradual restitution out of future awards of unemployment compensation, if any. Where the fault
    of the claimant reaches the level of fraud, the Department must recover the at-fault overpayment
    pursuant to Section 804(a) of the Law. It may also pursue civil penalties under Section 801, but
    this is discretionary with the Department. Indeed, the fraud may be such that the Department
    will refer the matter for criminal prosecution.
    Sections 801 and 804 of the Law serve different purposes and require different analyses by
    the Department. “Fraud” by a claimant triggers liability under Section 804 of the Law, but it
    also exposes that claimant to civil and potentially criminal penalties.
    9
    P.S. §871(a).9 The Board contends that a non-fault overpayment occurs when the
    mistake is made by the employer or by the Department, not by the claimant.
    In Daniels, we explained that “fault” is a term that “connotes an act to
    which blame, censure, impropriety, shortcoming, or culpability attaches.” 
    Daniels, 309 A.2d at 741-42
    . The Board argues that none of those words imply intentional
    wrongdoing and, thus, Daniels means that the Department need not demonstrate
    any level of mens rea by the claimant to establish a fault overpayment. The Board
    asserts that, over the past 40 years, this Court has erroneously expanded Daniels.
    The Board requests this Court to eliminate the state of mind requirement and return
    to the “earlier, appropriate standard” articulated in Daniels for a finding of fault.
    Board Brief at 12. We are not persuaded by the Board’s arguments.
    The term “fault” is not defined in the Law; therefore, it is construed in
    accordance with its common and ordinary meaning, which may be ascertained
    from a dictionary definition. 1 Pa. C.S. §1903; Chamberlain v. Unemployment
    Compensation Board of Review, 
    114 A.3d 385
    , 394 (Pa. 2015). Black’s Law
    Dictionary provides two definitions of “fault”:
    1. An error or defect of judgment or of conduct; any deviation
    from prudence or duty resulting from inattention, incapacity,
    perversity, bad faith, or mismanagement. See NEGLIGENCE.
    Cf. LIABILITY.
    2. Civil Law. The intentional or negligent failure to maintain
    some standard of conduct when that failure results in harm to
    another person.
    9
    Section 801(a) of the Law provides, in relevant part: “Whoever makes a false statement or
    representation knowing it to be false, or knowingly fails to disclose a material fact to obtain or
    increase any compensation or other payment under this act … either for himself or for any other
    person, shall … be sentenced to pay a fine….” 43 P.S. §871(a).
    10
    BLACK’S LAW DICTIONARY 641 (8th ed. 2004). These definitions suggest that
    “fault” refers to a blameworthy act, such as a deviation from prudence. The
    Daniels decision comports with this understanding. Daniels held that “fault” is
    “more than a voluntary act;” it “connotes an act to which blame, censure,
    impropriety, shortcoming, or culpability attaches.” 
    Daniels, 309 A.2d at 741-42
    .
    A blameworthy act requires a showing of the actor’s state of mind, or mens rea.
    By using the term “fault” in Section 804(a) of the Law, the General
    Assembly expanded the blameworthy conduct beyond the strictures of “fraud.”
    “Fault” embodies, for example, knowing recklessness or gross negligence. The
    Board’s proffered construction of “fault” to include reasonable, albeit mistaken,
    acts overlooks the fact that the General Assembly has been silent and inactive in
    the 40 years since Daniels and 30 years since Maiorana v. Unemployment
    Compensation Board of Review, 
    453 A.2d 747
    (Pa. Cmwlth. 1982) (holding that
    claimant’s state of mind is central to examination of fault). Indeed, the General
    Assembly amended Section 804 of the Law as recently as 2012 but did so without
    touching the meaning of “fault.”
    A statute should be construed, if possible, to give effect to all its
    provisions. 1 Pa. C.S. §1921(a). “[S]tatutory language must be read in context,
    that is, in ascertaining legislative intent, every portion of statutory language is to be
    read ‘together and in conjunction’ with the remaining statutory language, ‘and
    construed with reference to the entire statute’ as a whole.” Pennsylvania Gaming
    Control Board v. Office of Open Records, 
    103 A.3d 1276
    , 1285 (Pa. 2014)
    (citation omitted). “Fault” is a persistent theme throughout the Unemployment
    Compensation Law.
    11
    For example, the Law states that it protects workers who have
    suffered a loss of income due to separation from employment “through no fault of
    their own.” Section 3 of the Law, 43 P.S. §752; Preservation Pennsylvania v.
    Unemployment Compensation Board of Review, 
    673 A.2d 1044
    , 1046 (Pa.
    Cmwlth. 1996). Where a claimant is “at fault” for his loss of employment by
    reason of his willful misconduct, he is ineligible for unemployment compensation.
    The term “willful misconduct” is not defined by the Law, but our appellate courts
    have defined the term as “(a) wanton or willful disregard for an employer’s
    interests; (b) deliberate violation of an employer’s rule; (c) disregard for standards
    of behavior which an employer can rightfully expect of an employee; or (d)
    negligence indicating an intentional disregard of the employer’s interest or an
    employee’s duties or obligations.”                  Reading Area Water Authority v.
    Unemployment Compensation Board of Review, 
    137 A.3d 658
    , 662 (Pa. Cmwlth.
    2016). A “fault” separation requires conduct “of such a degree or recurrence as to
    manifest culpability, wrongful intent, or evil design, or show an intentional and
    substantial disregard of the employer’s interest or of the employee’s duties and
    obligations to the employer.” 
    Id. (quotation marks
    omitted).                  A negligent act
    alone does not constitute willful misconduct; rather, the conduct must be of “an
    intentional and deliberate nature.” Grieb v. Unemployment Compensation Board
    of Review, 
    827 A.2d 422
    , 426 (Pa. 2003) (citation omitted).10
    10
    The state of mind required for “willful misconduct” could also support a finding of fault under
    Section 804(a) of the Law. Stated otherwise, a claimant who acts consciously in wanton or
    willful disregard of the truth or falsity of the information submitted in applying for
    unemployment compensation benefits will also be found “at fault” for any resulting overpayment
    of benefits.
    12
    The Referee found that Claimant “made a mistake” when reporting
    “lack of work” as the reason for her separation from Employer. Referee Decision
    at 3. The Referee found no evidence that Claimant had wantonly disregarded the
    truth of the information she provided in her application. Nor was her conduct
    found grossly negligent.    The commission of a mere voluntary act does not
    establish fault. 
    Daniels, 309 A.2d at 741
    . The Board cannot hold a claimant liable
    for a fault overpayment for a mere mistake or confusion. 
    Cruz, 531 A.2d at 1180
    .
    The Board erred in holding that Claimant’s mistake made her liable for a fault
    overpayment of benefits under Section 804(a) of the Law, 43 P.S. §874(a).
    The Board asks this Court to abandon the principle of stare decisis
    and “correct [our] prior statement of the standard required to establish a fault
    overpayment,” i.e., the state of mind standard set forth in Daniels and its progeny.
    Board Brief at 19. Stare decisis is “the preferred course because it promotes the
    evenhanded, predictable, and consistent development of legal principles, fosters
    reliance on judicial decisions, and contributes to the actual and perceived integrity
    of the judicial process.” Payne v. Tennessee, 
    501 U.S. 808
    , 827 (1991). Indeed,
    our Supreme Court has explained that “stare decisis has ‘special force’ in matters
    of statutory, as opposed to constitutional, construction, because in the statutory
    arena the legislative body is free to correct any errant interpretation of its
    intentions.” Hunt v. Pennsylvania State Police, 
    983 A.2d 627
    , 637 (Pa. 2009)
    (quoting Shambach v. Bickhart, 
    845 A.2d 793
    , 807 (Pa. 2004)).
    We decline the Board’s invitation. Apart from the restraints of stare
    decisis, we conclude that our long held construction of “fault” is not in need of
    “correction.” It is as sound today as it was 40 years ago. The revision to the
    Section 804 paradigm proposed by the Board is one for the General Assembly to
    13
    make. Accordingly, we reverse the Board’s adjudication, in part, and remand the
    matter for revision of Claimant’s restitution obligation to reflect her liability for a
    non-fault overpayment under Section 804(b) of the Law, 43 P.S. §874(b).
    _____________________________________
    MARY HANNAH LEAVITT, President Judge
    14
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Jessica P. Fugh,                :
    Petitioner       :
    :
    v.                   :        No. 129 C.D. 2016
    :
    Unemployment Compensation Board :
    of Review,                      :
    Respondent       :
    ORDER
    AND NOW, this 18th day of January, 2017, the order of the
    Unemployment Compensation Board of Review dated December 28, 2015, in the
    above-captioned matter is hereby REVERSED, in part, and the matter is
    REMANDED for further proceedings, in accordance with the attached opinion.
    Jurisdiction relinquished.
    ______________________________________
    MARY HANNAH LEAVITT, President Judge