Sidelines Tree Service, LLC v. DOT ( 2021 )


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  •            IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Sidelines Tree Service, LLC,                     :
    Petitioner                    :
    :
    v.                                :
    :
    Department of Transportation,                    :   No. 134 C.D. 2021
    Respondent                     :   Argued: September 20, 2021
    BEFORE:        HONORABLE P. KEVIN BROBSON, President Judge
    HONORABLE CHRISTINE FIZZANO CANNON, Judge (P)
    HONORABLE J. ANDREW CROMPTON, Judge
    OPINION NOT REPORTED
    MEMORANDUM OPINION
    BY JUDGE FIZZANO CANNON                              FILED: October 27, 2021
    Sidelines Tree Service, LLC (Sidelines) petitions for review of the
    February 4, 2021 final determination of the Secretary1 of Transportation (Secretary)
    denying Sidelines’ protest of the rejection of its bid submission in response to the
    invitation for bids (request for quotes or RFQ) issued by the Pennsylvania
    Department of Transportation (PennDOT). Upon review, we affirm.
    1
    PennDOT states that George W. McAuley, Jr., P.E., the Executive Deputy Secretary of
    Transportation, served as the designee for the Pennsylvania Secretary of Transportation in the
    present matter. See PennDOT’s Br. at 4. Pursuant to Section 1711.1(f) of the Commonwealth
    Procurement Code (Procurement Code), 62 Pa.C.S. §§ 101-2311, the head of the purchasing
    agency or his designee shall issue a written determination within 60 days of the receipt of a bid
    protest. 62 Pa.C.S. § 1711.1(f). This determination shall constitute the final order of the
    purchasing agency. Id. Accordingly, for simplicity, the determination is referred to in this opinion
    as that of the Secretary.
    I. Background
    In August 2020, Sidelines responded to RFQs2 issued by PennDOT to
    procure line-clearance tree-trimming services.3 Sidelines submitted the lowest bids
    for the counties of Beaver, Bucks, Fayette, Greene, Schuylkill, Washington and
    Westmoreland. See PennDOT Letter, 9/8/20 at 1, Reproduced Record (R.R.) at 14a;
    Response to Protest, 12/23/20 at 1, R.R. at 83a.4 Sidelines listed the same equipment
    and personnel in its bid for each county. See Sidelines’ Action Plan, 9/11/20 at 1,
    R.R. at 19a. The RFQs for Beaver, Fayette, Greene, Schuylkill, Washington and
    Westmoreland Counties contained an express requirement that the apparent low
    bidder must, “as part of the pre-award equipment inspection,” provide
    documentation for a minimum of two employees verifying that those employees
    were in compliance with applicable Occupational Safety and Health Administration
    2
    Pursuant to Section 512(b) of the Procurement Code, “[a]n invitation for bids shall be
    issued and shall include a procurement description and all contractual terms, whenever practical,
    and conditions applicable to the procurement.” 62 Pa.C.S. § 512(b).
    3
    “Line-clearance tree trimmers are workers that have received specialized training so they
    can work within 10 feet of energized power lines and equipment.” U.S. DEP’T OF LABOR: OSHA,
    Electric Power Generation, Transmission, and Distribution eTool, Overhead Line Work, Line-
    Clearance Tree-Trimming Operations, available at https://www.osha.gov/etools/electric-
    power/overhead-line-work/line-clearance-tree-trimming-operations (last visited Oct. 26, 2021).
    4
    Paragraphs 1910.269(a)(2) (Training), 1910.269(a)(3) (Information transfer),
    1910.269(b) (Medical services and first aid), 1910.269(c) (Job briefing), 1910.269(g) (Fall
    protection), 1910.269(k) (Materials handling and storage), 1910.269(p) (Mechanical equipment),
    and 1910.269(r) (Line-clearance tree trimming) of OSHA Regulation 1910.269 apply to certain
    line-clearance tree-trimming operations performed by line-clearance tree trimmers who are not
    qualified employees. See 
    29 C.F.R. § 1910.269
    (a)(1)(i)(E)(2). These provisions are more
    stringent than those applicable to qualified employees. See U.S. DEP’T OF LABOR: OSHA,
    Clarification of 1910.269 as applied to line-clearance tree-trimming operations, available at
    https://www.osha.gov/laws-regs/standardinterpretations/1999-04-26 (last visited Oct. 26, 2021).
    OSHA Regulation 1910.269(a)(2)(iii) provides, among other things, that employees shall be
    trained and competent in “the skills and techniques necessary to distinguish exposed live parts
    from other parts of electric equipment,” “[t]he recognition of electrical hazards to which the
    employee may be exposed and the skills and techniques necessary to control or avoid these
    hazards.” 
    29 C.F.R. § 1910.269
    (a)(2)(iii)(A), (E).
    2
    (OSHA) regulations for crew personnel involved in line-clearance tree trimming.
    Determination of Non-Responsibility, 12/2/20 at 1-2, R.R. at 5a-6a. The RFQ for
    Bucks County did not expressly state that such documentation had to be provided as
    part of the pre-award equipment inspection, but nonetheless stated that the
    documentation had to be provided by the “apparent” low bidder. 
    Id. at 2
    , R.R. at 6a.
    By letter dated September 8, 2020, PennDOT expressed concern that
    Sidelines would be unable to satisfy its obligations in Engineering District 12-0
    (District 12-0) “while also meeting imminent needs in other Engineering Districts,
    some of which are on the opposite side of the Commonwealth.” PennDOT Letter,
    9/8/20 at 1, R.R. at 14a. PennDOT requested that Sidelines submit an action plan
    explaining how it would allocate equipment and personnel to “provid[e] service in
    all four Engineering District 12-0 counties simultaneously” while addressing
    Sidelines’ “commitments elsewhere in the Commonwealth.” Id.5 PennDOT further
    informed Sidelines that if the action plan submitted was deemed acceptable,
    Sidelines must then produce for inspection on September 15, 2020 all equipment
    necessary to perform the work delineated in the four RFQs. 
    Id. at 2
    , R.R. at 15a.
    On September 11, 2020, Sidelines submitted an action plan in response
    to PennDOT’s request for clarification, asserting that it possessed the capacity to
    perform the services outlined in the RFQs for all four District 12-0 counties while
    also fulfilling contractual obligations in other counties throughout the
    Commonwealth. Sidelines’ Action Plan, 9/11/20 at 1, R.R. at 19a. Sidelines noted
    that with each RFQ, it submitted a listing of “some of [its] equipment and personnel”
    5
    It is not ascertainable from the record or PennDOT’s appellate brief why PennDOT
    requested that Sidelines address its ability to provide service in only the four District 12-0 counties.
    Regardless, Sidelines protested PennDOT’s determination of non-responsibility “with regard to
    all of the RFQs,” and the Secretary affirmed PennDOT’s determination as to each county. Protest,
    12/2/20 at 1, R.R. at 2a; Secretary’s Determination, 2/4/21 at 1-10, R.R. at 173a-82a.
    3
    that met the requirements outlined in the scope of work. 
    Id.
     Sidelines asserted,
    however, that it was “unreasonable to expect individualized listings with such
    uncertainty of an award,” as it typically provides workers and equipment “according
    to contracts awarded,” and there was “uncertainty [as to] whether Sidelines would
    be ultimately awarded the contract.” 
    Id.
     Further, Sidelines maintained that “[i]t
    would be a poor business practice to expect employees to be on standby for projects
    to be awarded and have equipment sitting around waiting to be utilized.” 
    Id.
    Sidelines also contended that once notified of its status as the “apparent low bidder”
    on an RFQ, it then “always submit[ted] a specific listing of equipment that [would]
    be utilized for that specific county contract, which is demonstrated at the initial
    inspection.” 
    Id.
    By letter dated September 14, 2020, PennDOT informed Sidelines that
    it must demonstrate that it possessed sufficient equipment and personnel to perform
    all work specified in the four RFQs. PennDOT Letter, 9/14/20 at 1, R.R. at 28a.
    PennDOT further stated that as the apparent low bidder, Sidelines must provide all
    equipment necessary to meet the requirements of the four solicitations by the
    September 17, 2020 equipment inspection.6
    By e-mail dated September 18, 2020, PennDOT instructed Sidelines to
    provide documentation of Electrical Hazard Awareness Program (EHAP)
    certification, to show compliance with applicable OSHA requirements, for eight
    employees (two per county for four of the counties in which Sidelines submitted a
    bid), and to specify the county in which each employee would work. PennDOT E-
    mail, 9/18/20 at 1, R.R. at 31a. On September 20, 2020, Sidelines submitted via e-
    mail to PennDOT certifications for “employees who have their current [EHAP]
    6
    The date of the equipment inspection evidently changed from September 15, 2020 to
    September 17, 2020.
    4
    certificates.” See Protest, 12/8/20, Exhibit E at 4, R.R. at 31a.7 Based on the
    information provided, PennDOT determined that only two of Sidelines’ identified
    employees possessed the EHAP certifications required by the RFQs,8 and thus, that
    Sidelines could proceed with the procurement process in only one county. PennDOT
    E-mail, 9/22/20 at 1, R.R. at 30a. PennDOT further requested that Sidelines provide
    missing information for six of its identified employees, noting specifically that
    EHAP certifications for three employees fell within the acceptable date range but
    failed to indicate the type of electrical hazard course completed; that one employee’s
    EHAP certification card did not bear an issue date; that another employee’s EHAP
    certification card bore an ISN number and bar code, but “ha[d] no certifications
    listed on the card”; and that a further employee’s EHAP certification card bore no
    issue date and failed to identify certification status. 
    Id.
     By e-mail dated September
    24, 2020, Sidelines informed PennDOT that it had included as an attachment “the
    7
    The record does not contain the EHAP certification documentation submitted by Sidelines
    to PennDOT as an attachment to its September 20, 2020 e-mail. However, PennDOT requested
    documentation of EHAP certification for eight employees and, upon receipt of documentation
    provided by Sidelines, informed the company that only two EHAP certificates were valid while
    requesting further clarification regarding six purportedly invalid certificates. Thus, Sidelines
    presumably submitted eight EHAP certificates to PennDOT on September 20, 2020.
    8
    Of the portion of the RFQs quoted in PennDOT’s December 2, 2020 determination of
    non-responsibility, only the RFQ for Bucks County specified that “[t]he [a]pparent [s]elected
    [c]ontractor shall provide documentation of compliance with all relevant OSHA regulations for
    personnel and equipment [that] may be involved in tree trimming operations,” and that such
    “[d]ocumentation shall be proof of completion of any recognized electrical hazard awareness
    program.” Determination of Non-Responsibility, 12/2/20 at 2, R.R. at 6a. The remaining RFQs
    did not specifically reference electrical hazard certifications, but rather stated that the apparent low
    bidder must comply with applicable OSHA regulations, with all but one of the remaining counties
    specifically identifying OSHA Regulation 1910.269, 
    29 C.F.R. § 1910.269
    . See 
    id. at 1-2
    , R.R. at
    5a-6a; see also supra note 4.
    5
    certifications for all of [its] employees,”9 and identified eight employees available to
    serve Fayette, Westmoreland, Washington and Greene Counties “on a regular basis,”
    further stating that additional employees were available as “fill-ins.” Id. at 2, R.R.
    at 29a.
    By letter dated October 9, 2020, PennDOT notified Sidelines that an
    informal investigation conducted by its legal department following receipt of EHAP
    certifications proffered by Sidelines revealed that the Tree Care Industry Association
    (TCIA), an independent entity certifying entities engaged in line-clearance tree
    trimming, had “little or no record” of the certifications provided by Sidelines10 and
    that Sidelines did not maintain current TCIA membership. Response to Protest,
    12/23/20, Exhibit A, PennDOT Letter, 10/9/20 at 1, R.R. at 94a. PennDOT noted
    that Sidelines submitted multiple EHAP certifications as part of the pre-award
    equipment inspection, which were “purported to be issued by the [TCIA.]” Id. Thus,
    PennDOT stated it was unable to confirm whether Sidelines’ employees that were
    purported to possess the necessary EHAP certification had, in fact, received the
    EHAP training necessary to ensure compliance with OSHA regulations.                            Id.
    PennDOT explained that Sidelines’ failure to demonstrate that personnel met basic
    safety requirements was of paramount concern.                  Id. at 1-2, R.R. at 94a-95a.
    Accordingly, PennDOT requested that Sidelines confirm the validity of the EHAP
    certificates already submitted by providing cancelled checks or written confirmation
    from TCIA, and explain any other steps taken to obtain the EHAP certifications
    9
    Sidelines stated in its September 11, 2020 action plan that it has 52 employees. See
    Sidelines’ Action Plan, 9/11/20 at 2, R.R. at 60a. However, the record does not contain the
    certifications submitted to PennDOT by Sidelines as attachments to its September 24, 2020 e-mail.
    10
    PennDOT’s reference to unconfirmed EHAP certifications presumably does not include
    the two it acknowledged as valid. See Gipe Attestation, at 4, ¶ B.18., R.R. at 91a (attesting that
    “the certifications presented were valid as to only two employees” and that “others were expired”).
    6
    missing from TCIA. Id. at 2, R.R. at 95a. PennDOT instructed Sidelines to provide
    “an accurate and comprehensive response” by e-mail on or before October 13, 2020,
    further cautioning that it would confirm Sidelines’ response with TCIA. Id.
    Notably, on October 13, 2020, Sidelines informed PennDOT via e-mail
    that it conducted in-house training utilizing TCIA training materials after internal
    review revealed that “all or most” EHAP certifications for employees who had
    performed work on a previous contract for District 12-0 had expired in 2019 and
    that, as a result, its employees “were working PennDOT contracts without the
    necessary [EHAP] training[.]” Response to Protest, 12/23/20, Exhibit B, Sidelines’
    E-mail & Attachments, 10/13/20 at 1, R.R. at 97a. Attached to the e-mail were
    Sidelines’ employee personnel CPR certifications, receipts from TCIA for training
    kits and videos, and copies of all tests mailed to TCIA.11 Id. Sidelines assured
    PennDOT that its employees had been “fully trained” regarding occupational
    electrical hazards in compliance with applicable OSHA regulations. Id.
    11
    The documents attached to Sidelines’ October 13, 2020 e-mail included a receipt for an
    EHAP training kit from TCIA dated September 16, 2020 (one day before the pre-award equipment
    inspection). See Response to Protest, 12/23/20, Exhibit B, Sidelines’ E-mail & Attachments,
    10/13/20 at 68, R.R. at 165a. The attachments also included receipts for several purchases for
    EHAP training kits and other components of EHAP training from TCIA made between 2017 and
    2019, as well as documentation indicating that 15 Sidelines employees viewed the video
    component of EHAP training on September 18, 2020 (the day following the pre-equipment
    inspection), and that 15 employees completed CPR training, 5 employees completed climbing
    rescue training, 13 employees completed aerial lift rescue training, 15 employees completed a
    written exam and 15 employees satisfied the competency checklist pursuant to the EHAP training
    program on September 21, 2020. See id. at 3-66 & 69-74, R.R. at 99a-163a & 166a-71a. TCIA
    awards certificates of completion through Brightspace, its online learning platform, to candidates
    who have completed training and provided all necessary documentation. See TCIA: EHAP,
    available at https://www.tcia.org/TCIA/Education_Events/Education/TCIA_Credentialing_
    Programs/Electrical_Hazards_Awareness_Program/Electrical_Hazards_Awareness_Program.aspx
    (last visited Oct. 26, 2021). EHAP certificates are valid for one year from the date of completion.
    See id. The record does not contain EHAP completion certificates for any Sidelines employees.
    7
    By letter dated December 2, 2020, PennDOT notified Sidelines of its
    determination that Sidelines did not qualify as a responsible bidder12 regarding the
    RFQs for Beaver, Bucks, Fayette, Schuylkill, Washington and Westmoreland
    Counties because Sidelines failed to comply with applicable OSHA regulations.13
    Sidelines’ Bid Protest (Protest), 12/8/20, Exhibit A, Determination of Non-
    Responsibility at 1, R.R. at 5a (citing Section 103 of the Procurement Code, 62
    Pa.C.S. § 103). PennDOT concluded Sidelines failed to provide sufficient
    documentation of OSHA-required training for the RFQs in Fayette, Greene,
    Washington and Westmoreland Counties, provided PennDOT with expired
    certificates, and attempted to obtain required certifications only after the pre-award
    equipment inspection. Id. at 2, R.R. at 6a. Further, Sidelines failed to satisfy all the
    certification requirements in connection with the RFQs for Beaver, Bucks and
    Schuylkill Counties. Id. Therefore, PennDOT informed Sidelines that it would
    consider the next lowest responsible entity submitting a responsive bid.14 Id.
    PennDOT also terminated the purchase order awarded for line-
    clearance tree-trimming services in Greene County (RFQ 1773) for convenience in
    12
    Section 103 of the Procurement Code defines a “responsible bidder” as “[a] bidder that
    has submitted a responsive bid and that possesses the capability to fully perform the contract
    requirements in all respects and the integrity and reliability to assure good faith performance.” 62
    Pa.C.S. § 103.
    13
    PennDOT informed Sidelines that it would enter its December 2, 2020 letter into the
    Commonwealth’s Contractor Responsibility Program, and that this action “may impact
    [Sidelines’] ability to do work with the Commonwealth of Pennsylvania in the future.”
    Determination of Non-Responsibility, 12/2/20 at 3, R.R. at 7a. “[A]n unchallenged inclusion on
    the Contractor Responsibility Program listing can be used as evidence . . . to determine whether [a
    p]rotestant [is] a responsible bidder.” Durkee Lumber Co. v. Dep’t of Cons. & Nat. Res., 
    903 A.2d 593
    , 598 (Pa. Cmwlth. 2006).
    14
    The Procurement Code defines a “responsive bid” as “a bid which conforms in all
    material respects to the requirements and criteria in the invitation for bids.” 62 Pa.C.S. § 103.
    8
    accordance with paragraph V.30 – 023.1a of Sidelines’ contract. Id. at 3, R.R. at 7a.
    PennDOT determined that termination was in the best interest of the
    Commonwealth, based on information submitted for other procurements and its
    communications with the entity that is responsible for the training, testing and
    issuance of certificates for properly trained personnel.15 Id. at 3, R.R. at 7a.
    In determining that Sidelines was not a responsible bidder, PennDOT
    highlighted Sidelines’ acknowledgment that its personnel performed work in 2020
    while uncertified. Id. at 3, R.R. at 7a. PennDOT explained that “the veracity of the
    information submitted . . . [was] unclear at best and reflect[ed] the inability of
    [Sidelines] to meet the requirements of the contract relative to personnel, good faith
    performance and most importantly safety . . . .” Id. Thus, PennDOT concluded that
    it had erroneously awarded this purchase order, as Sidelines failed to demonstrate
    the requisite level of responsibility to support an award of work. Id. at 3, R.R. at 7a.
    On December 8, 2020, Sidelines submitted a bid protest to the Secretary
    of Transportation (Secretary) pursuant to Section 1711.116 of the Procurement Code,
    15
    PennDOT presumably intended to refer to TCIA.
    16
    Sidelines stated that it submitted its bid protest pursuant to Section 1711 of the
    Procurement Code. Protest, 12/8/20 at 1, R.R. at 2a. Sidelines presumably intended to cite Section
    1711.1 of the Procurement Code, which governs protests of solicitations or awards. See 62 Pa.C.S.
    § 1711.1. Section 1711.1 of the Procurement Code provides, in relevant part:
    (a) Right to protest.--A bidder or offeror, a prospective bidder or
    offeror or a prospective contractor that is aggrieved in connection
    with the solicitation or award of a contract, except as provided in
    [S]ection 521 (relating to cancellation of invitations for bids or
    requests for proposals), may protest to the head of the purchasing
    agency in writing.
    (b) Filing of protest.--If the protestant is a bidder or offeror or a
    prospective contractor, the protest shall be filed with the head of the
    purchasing agency within seven days after the aggrieved bidder or
    9
    62 Pa.C.S. § 1711.1. Protest, 12/8/20 at 1, R.R. at 2a. Sidelines contended that
    PennDOT’s determination of non-responsibility was “clearly erroneous,” because
    Sidelines had “consistently provided line-clearance tree trimmers with appropriate
    documentation for all contracts it has performed for the Commonwealth of
    Pennsylvania, and stands ready, willing and able to provide such qualified line-
    clearance tree trimmers for all of the RFQs in question.” Id. Sidelines also asserted
    that the portions of the RFQs cited by PennDOT in its determination of non-
    responsibility “with regard to all of the RFQs [were] unreasonably vague” and set
    no fixed deadline for Sidelines to provide the required certifications. Id. at 1-2, R.R.
    at 2a-3a. Regardless, Sidelines maintained that it had either provided all required
    certifications or was in the process of doing so at the time that PennDOT rendered
    its final determination. Id. at 1, R.R. at 2a. Further, Sidelines contended that
    providing the required certifications prior to being identified by PennDOT as the
    apparent low bidder for the RFQs would have been “impractical,” as tree trimmers
    are “characteristically” employed after such a determination (of an apparent low
    bidder) has been made.           Id. Moreover, Sidelines maintained that by its past
    performance as well as by its efforts on the RFQs in question, it had demonstrated
    that it was fully capable of providing the required certifications and qualified tree
    offeror or prospective contractor knew or should have known of the
    facts giving rise to the protest except that in no event may a protest
    be filed later than seven days after the date the contract was awarded.
    . . . Untimely filed protests shall be disregarded by the purchasing
    agency.
    (c) Contents of protest.--A protest shall state all grounds upon which
    the protestant asserts the solicitation or award of the contract was
    improper. The protestant may submit with the protest any
    documents or information it deems relevant to the protest.
    62 Pa.C.S. § 1711.1(a)-(c).
    10
    trimmers to perform the work contemplated by the RFQs. Id. Thus, Sidelines
    asserted that PennDOT’s determinations of non-responsibility were erroneous and
    should be rescinded. Id. Sidelines further requested that PennDOT hold a hearing
    regarding the “allegation” of non-responsibility and allow Sidelines to provide
    evidence to the Secretary or her designee regarding Sidelines’ responsibility and
    professional qualifications to perform the work contemplated by the RFQs. Id. at 2,
    R.R. at 3a.
    On December 23, 2020, PennDOT responded to Sidelines’ Protest,
    contending that Sidelines failed to provide adequate evidence of the requisite
    certifications and otherwise failed to demonstrate that it constituted a responsible
    bidder under Section 103 of the Procurement Code, 62 Pa.C.S. § 103. Response to
    Protest, 12/23/20 at 3-5, R.R. at 83a-85a. Further, PennDOT asserted that Sidelines’
    Protest was untimely, as it should have been filed within seven days of PennDOT’s
    October 9, 2020 letter questioning Sidelines’ compliance with certification
    requirements.    Id. at 5-6, R.R. at 85a-86a (citing Section 1711.1(b) of the
    Procurement Code, 62 Pa.C.S. § 1711.1(b)). PennDOT also communicated to
    Sidelines its decision to cancel the RFQ for Schuylkill County due to budgetary
    constraints. Id. at 6, R.R. at 86a. PennDOT, therefore, asserted that the Protest was
    moot or precluded by law with respect to the cancellation of the procurement
    associated with the Schuylkill County RFQ and the cancellation of the contract
    award in connection with the Greene County RFQ. Id. at 6-7 R.R. at 86a-87a (citing
    11
    Section 1712.1 of the Procurement Code, 62 Pa.C.S. § 1712.1).17 Sidelines did not
    file a reply to PennDOT’s Response. Final Determination at 2, R.R. at 174a.18
    William G. Gipe (Gipe), Designated Senior Manager and Division
    Chief of the Materials and Services Management Division of PennDOT’s Bureau of
    Office Services, who served as contracting officer19 for purposes of Section 1711.1
    of the Procurement Code, 62 Pa.C.S. § 1711.1, and as custodian of records pertaining
    to the procurement at issue, attested in support of PennDOT as follows. Gipe
    Attestation at 1-2, ¶ B.1., R.R. at 88a-89a. Sidelines is qualified to perform tree
    trimming and stump removal under the statewide Invitation to Qualify, numbered
    4400014261 (ITQ), administered by the Department of General Services. Id. at 2,
    ¶ B.2., R.R. at 89a.20 When PennDOT personnel seek to procure tree trimming and
    stump removal services under an ITQ, they issue an RFQ from qualified ITQ
    vendors delineating the relevant requirements for PennDOT’s procurement needs.
    Id., ¶¶ B.4., B.5., R.R. at 89a. The lowest responsive quote from a responsible
    17
    Section 1712.1(a) of the Procurement Code provides that “[a] contractor may file a claim
    with the contracting officer in writing for controversies arising from a contract entered into by the
    Commonwealth.” 62 Pa.C.S. § 1712.1(a). Although the record does not indicate when PennDOT
    awarded Sidelines the Greene County contract, it presumably occurred sometime after September
    8, 2020, the date on which PennDOT posited that Sidelines appeared to have the capacity to
    provide services in only one county and acknowledged Sidelines’ preference of Fayette County.
    See PennDOT Letter, 9/8/20 at 1, R.R. at 14a.
    18
    A protestant may file a reply to the response submitted by the contracting officer for the
    purchasing agency within ten days of the date of the response. Section 1711.1(d) of the
    Procurement Code, 62 Pa.C.S. § 1711.1(d).
    19
    Section 1711.1(d) provides that “[w]ithin 15 days of receipt of a protest, the contracting
    officer may submit to the head of the purchasing agency and the protestant a response to the protest,
    including any documents or information he deems relevant to the protest.” 62 Pa.C.S. § 1711.1(d).
    20
    The statement of work and standard terms and conditions for the ITQ are available at the
    following website:         https://www.dgs.pa.gov/Materials-Services-Procurement/Procurement-
    Resources/Pages/ITQ-Documents.aspx (last visited Oct. 26, 2021). See Gipe Attestation at 2, ¶ B.2.,
    R.R. at 89a.
    12
    vendor is awarded a purchase order for the RFQ. Id., ¶ B.6., R.R. at 89a. A
    prospective vendor also submits a list of equipment to be used on the work. Id., ¶
    B.8., R.R. at 89a. During the pre-award equipment and personnel inspection, the
    prospective vendor provides details regarding the employees that will perform the
    requested work. Id. Prospective vendors must also meet the requirements of OSHA
    Regulation 1910.269, which require employers to certify through TCIA that
    employees have received the requisite training as to the hazards of tree trimming
    near power lines. Id. at 2, ¶ B.9., R.R. at 90a.21
    Gipe continued by explaining that after rejecting Sidelines’ quote,
    PennDOT had already begun considering the second lowest bidder by the time
    Sidelines filed its Protest. Id. at 3, ¶ B.14., R.R. at 90a. Pages one and two of Exhibit
    A to Sidelines’ Protest22 contain relevant excerpts of the RFQs at issue, which
    expressly require presentation of line-clearance tree trimming certifications23 at pre-
    award equipment and personnel inspections.                  Id. at 3, ¶ B.15., R.R. at 90a.
    According to Gipe, Sidelines failed to present the requisite certifications at the pre-
    award equipment inspections for Fayette, Washington and Westmoreland Counties,
    as the certifications were expired as to all but two employees. Id. at 3-4, ¶¶ B.17.-
    21
    Gipe further attested that additional information regarding TCIA’s EHAP training
    program is available on the TCIA website, and the Secretary took judicial notice of the same. See
    Gipe Attestation at 3, ¶ B.11., R.R. at 90a; Final Determination at 6 n.3, R.R. at 178a. The TCIA
    website indicates that certification through TCIA’s EHAP training program may be used to meet
    the requirements of OSHA Regulation 1910.269. PennDOT also acknowledged in separate
    correspondence that it deemed valid EHAP certifications compliant with applicable OSHA
    requirements. See PennDOT Letter, 10-9-20 at 1, R.R. at 94a.
    Exhibit A to Sidelines’ Protest is PennDOT’s determination of non-responsibility. See
    22
    Determination of Non-Responsibility, Exhibit A, at 1-3, R.R. at 5a-7a.
    23
    PennDOT noted in its Response that Sidelines referred to EHAP certifications as “line-
    clearance tree trimming” certifications in its Protest and that, for the sake of consistency, it would
    adopt the same terminology. See Response to Protest, 12/23/20 at 3, R.R. at 83a.
    13
    B.18., R.R. at 90a-91a.      Further, the Bucks County RFQ implicitly required
    possession of the requisite certifications during the pre-award equipment
    inspections. Id. at 3, ¶ B.16., R.R. at 90a. Following the pre-award equipment
    inspection, counsel for PennDOT contacted TCIA and discovered that TCIA
    possessed no record of the expired certifications, that the expired certifications did
    not comport with TCIA requirements and that PennDOT continued to investigate
    whether the certifications had been valid even prior to their expiration. Id. at 4, ¶
    B.19., R.R. at 91a. Sidelines conceded that its employees previously performed
    work without possessing the requisite line-clearance tree trimming certifications,
    thereby demonstrating a lack of integrity and reliability, and the inability to assure
    good faith performance of contractual requirements. Id. at 4, ¶ B.20., R.R. at 91a.
    Gipe reasoned that in light of the requirement in the RFQs that bidders provide at
    least two certified employees per crew, Sidelines’ purchase of ten kits for the training
    and testing of ten employees under the line-clearance tree trimming training program
    could not simultaneously satisfy minimum certification requirements for the seven
    RFQs for which Sidelines submitted the apparent “low quote,” as each of the seven
    RFQs would require a minimum of at least two certified employees. Id. at 4, ¶¶
    B.21.-B.22., R.R. at 91a. Further, Gipe attested that he was “personally aware of a
    host of examples where Sidelines dropped required worker’s [sic] compensation and
    commercial general liability insurance coverage during its performance of work in
    2019 and 2020[.]” Id. at 4, ¶ B.23., R.R. at 91a. Additionally, Sidelines failed to
    satisfy contractual requirements throughout 2019 and 2020 by failing on certain
    occasions to timely provide personnel and services to meet PennDOT’s needs. Id.
    at 4, ¶ 24, R.R. at 91a.
    14
    On February 4, 2021, the Secretary issued a determination denying
    Sidelines’ Protest. Secretary’s Determination, 2/4/21 at 1, R.R. at 173a. The
    Secretary determined that Sidelines’ Protest was timely, but nevertheless lacked
    merit, as Sidelines failed to meet its burden to prove that PennDOT either committed
    error, acted arbitrarily or capriciously, or abused its discretion in awarding the
    contract to the second lowest responsible bidder. Id. at 10, R.R. at 182a.24
    Specifically, the Secretary found “troubling” Sidelines’ declaration in
    its Protest that it had consistently provided fully certified line-clearance tree
    trimmers for all contracts performed for the Commonwealth of Pennsylvania, as that
    assertion directly contravened Sidelines’ concession in its October 13, 2020 e-mail
    that certain of its employees performed work on a previous contract for District 12-
    0 without the requisite EHAP certifications.                   Id. at 8-9, R.R. at 180a-81a.
    Additionally, the Secretary determined that the portion of the Protest challenging the
    determination of non-responsibility in connection with Schuylkill County was
    precluded by law or moot due to cancellation of the procurement. Id. at 9, R.R. at
    181a. Moreover, the Secretary determined that Sidelines improperly attempted to
    challenge cancellation of the Greene County contract by means of Section 1711.1 of
    the Procurement Code, rather than Section 1712.1. Id. at 9-10, R.R. at 181a-82a.
    24
    Section 1711.1(k) of the Procurement Code provides:
    In the event a protest is filed timely under this section and until the
    time has elapsed for the protestant to file an appeal with
    Commonwealth Court, the purchasing agency shall not proceed
    further with the solicitation or with the award of the contract unless
    and until the head of the purchasing agency, after consultation with
    the head of the using agency, makes a written determination that the
    protest is clearly without merit or that award of the contract without
    delay is necessary to protect substantial interests of the
    Commonwealth.
    62 Pa.C.S. § 1711.1(k).
    15
    II. Issues on Appeal
    On appeal,25 Sidelines requests that this Court reverse the Secretary’s
    final determination on the basis that it lacks substantial evidentiary support.
    Sidelines’ Br. at 9-10. Sidelines argues that in its September 11, 2020 response, it
    “fully committed to provide the required staffing to each project, including the
    minimum two certified employees to work in the vicinity of electrical lines.” Id. at
    9. Sidelines asserts that it “indicated that it was committed to providing additional
    certified employees if the contracts were awarded, since that is the industry standard
    method for compliance.” Id. at 9. Sidelines maintains that “PennDOT’s disregard
    of Sidelines’ September 11, 2020 response is based upon a fallacious hypothetical
    situation where all work under the various RFQs is being performed
    contemporaneously,” when “there is no way to prove that such a hypothetical
    situation would have occurred.” Id. at 9. Sidelines asserts that it would have moved
    its crews to the various counties where the RFQs were in place on an “as needed”
    basis to perform all of the work contemplated, and that PennDOT “offer[ed] no proof
    that such a logistical approach by Sidelines would not have worked.” Id. at 10.
    Further, Sidelines argues that PennDOT “unreasonably relied upon a candid
    25
    This Court decides appeals from final determinations concerning bid protests submitted
    pursuant to Section 1711.1 of the Procurement Code, 62 Pa.C.S. § 1711.1, on the record certified
    by the purchasing agency. See Bureau Veritas N. Am., Inc. v. Dep’t of Transp., 
    127 A.3d 871
    , 887
    n.1 (Pa. Cmwlth. 2015); see also 62 Pa.C.S. § 1711.1(i). “The Court shall affirm the determination
    of the purchasing agency unless it finds from the record that the determination is arbitrary and
    capricious, an abuse of discretion or is contrary to law.” 62 Pa.C.S. § 1711.1(i). “[Section 1711.1]
    shall be the exclusive procedure for protesting a solicitation or award of a contract by a bidder[.]”
    62 Pa.C.S. § 1711.1(l). “The provisions of 2 Pa.C.S. (relating to administrative law and procedure)
    shall not apply to this section.” Id. “An abuse of discretion is not merely an error in judgment”;
    rather, “[a]n abuse of discretion occurs if, in reaching a conclusion, the law is overridden or
    misapplied or judgment exercised is manifestly unreasonable or is the result of partiality, prejudice,
    bias, or ill will.” Henderson v. Unemployment Comp. Bd. of Rev., 
    77 A.3d 699
    , 713 (Pa. Cmwlth.
    2013). An abuse of discretion also occurs where findings of fact are not supported by substantial
    evidence. Pa. Bankers Ass’n v. Pa. Dep’t of Banking, 
    981 A.2d 975
    , 985 (Pa. Cmwlth. 2009)
    (citing Hafner v. Zoning Hearing Bd. of Allen Twp., 
    974 A.2d 1204
     (Pa. Cmwlth. 2009)).
    16
    statement” it made concerning the discovery that it previously provided workers
    with expired certification for contracts with PennDOT, as “[t]hat statement was
    made as a basis for Sidelines’ renewed commitment to obtain valid certifications for
    as many employees as would be necessary to perform the work under the
    contemplated RFQs.” Id. at 10. Sidelines contends that PennDOT “weaponized that
    disclosure into a basis for doubting Sidelines’ credibility going forward, a leap in
    correlation that does not correspond with logic and is not supported by any proof
    whatsoever.” Id. at 10. Finally, Sidelines posits that the Secretary should have held
    an evidentiary hearing before issuing a final determination.
    PennDOT counters that this Court should affirm the final determination
    of the Secretary, because uncontroverted evidence establishes that Sidelines is not a
    responsible contractor. PennDOT’s Br. at 5-8. PennDOT further maintains that
    firsthand, personal knowledge of Sidelines’ inadequate performance throughout
    2019 and 2020, coupled with Sidelines’ admission to performing work without first
    obtaining the certifications required by law, supports the Secretary’s denial of
    Sidelines’ Protest. Id. at 11-12 (citing Kierski v. Twp. of Robinson, 
    810 A.2d 196
    ,
    199 (Pa. Cmwlth. 2002)).        PennDOT also cites Gipes’ attestation that TCIA
    possessed no record of the expired EHAP certifications supplied by Sidelines;
    PennDOT suggests that the EHAP certifications may never have been valid. See 
    id.
    at 9 n.2 (citing Gipe Attestation at 4, ¶ B.19., R.R. at 91a).
    III. Discussion
    “[L]aws requiring the competitive bidding of public contracts serve ‘the
    purpose of inviting competition, to guard against favoritism, improvidence,
    extravagance, fraud, and corruption in the awarding of municipal contract[s] . . . .’”
    17
    Berryhill v. Dugan, 
    491 A.2d 950
    , 952 (Pa. Cmwlth. 1985) (quoting Conduit and
    Found. Corp. v. City of Phila., 
    401 A.2d 376
    , 379 (Pa. Cmwlth. 1979)). “In
    Pennsylvania, as in most states, the ‘best bidder’ has no right to have the contract
    awarded to it because the ‘lowest responsible bidder’ provisions are not there to give
    the bidder any rights but to protect taxpayers[.]” Nat’l Constr. Servs., Inc. v. Phila.
    Reg’l Port Auth., 
    789 A.2d 306
    , 308-09 (“The submission of the bid is, in fact, the
    offer which the contracting agency is free to accept or reject.”).
    Section 512(g) of the Procurement Code, which governs competitive
    sealed bidding, provides that the purchasing agency shall award a contract “to the
    lowest responsible bidder[.]” 62 Pa.C.S. § 512(g). Section 103 of the Procurement
    Code defines a “responsible bidder” as one “that has submitted a responsive bid and
    that possesses the capability to fully perform the contract requirements in all respects
    and the integrity and reliability to assure good faith performance.” 62 Pa.C.S. § 103.
    A “responsive bid” is one that “conforms in all material respects to the requirements
    and criteria in the [RFQ].” Id. “Variances from instructions and specifications in
    public works bidding are to be discouraged and, at a minimum, implicate the
    government’s discretionary authority to reject a non-compliant bid.” Cardiac Sci.,
    Inc. v. Dep’t of Gen. Servs., 
    808 A.2d 1029
    , 1033 (Pa. Cmwlth. 2002) (quoting Gaeta
    v. Ridley Sch. Dist., 
    788 A.2d 363
    , 369 (Pa. 2002)).           Thus, “[i]n making a
    determination as to the lowest responsible bidder, each bid must be carefully
    examined to ascertain its responsiveness to the requirements of the [RFQ].” 
    Id.
    Here, the RFQs required the apparent low bidder to provide
    documentation of compliance with applicable OSHA regulations for a minimum of
    18
    two employees per county as part of the pre-award equipment inspection.26 See
    Determination of Non-Responsibility at 1-2, R.R. at 5a-6a. PennDOT acknowledges
    that Sidelines provided valid certifications for two employees as part of the pre-
    award equipment inspection.27 See Gipe Attestation, at 4, ¶ B.18., R.R. at 91a.
    Nevertheless, regardless of the particular requirements of an RFQ, a
    purchasing agency’s determination of the lowest responsible bidder “includes
    financial responsibility, [] integrity, efficiency, industry, experience, promptness,
    and ability to successfully carry out the particular undertaking.” Durkee Lumber Co.
    v. Dep’t of Cons. & Nat. Res., 
    903 A.2d 593
    , 594 n.2 (Pa. Cmwlth. 2006) (quoting
    Berryhill, 491 A.2d at 952 (emphasis omitted)). Here, substantial evidence supports
    the Secretary’s determination that Sidelines’ history of poor performance precluded
    status as a responsible bidder. See Final Determination, 2/4/21 at 8-9, R.R. at 180a-
    81a. Sidelines previously performed work for PennDOT without ensuring its
    employees maintained the requisite EHAP certifications. Response to Protest,
    26
    As set forth above, the RFQ for Bucks County did not state that the certifications had to
    be presented specifically in the pre-award inspections, but it did require that “[t]he [a]pparent
    [s]elected [c]ontractor . . . provide documentation of compliance with all relevant OSHA
    regulations for personnel and equipment [that] may be involved in tree trimming operations,” thus
    indicating that the obligation was a prerequisite for a successful bid. See Determination of Non-
    Responsibility, 12/2/20 at 2, R.R. at 6a (emphasis added). We note that PennDOT afforded
    Sidelines the opportunity following the September 17, 2020 pre-award equipment inspection to
    provide proof of the certifications required by the RFQs, and that PennDOT did not render its
    determination of non-responsibility until December 2, 2020. See Response to Protest, 12/23/20,
    Exhibit A, PennDOT Letter, 10/9/20 at 1-2, R.R. at 94a-95a; PennDOT E-mail, 9/18/20 at 1, R.R.
    at 31a.
    27
    Although the September 17, 2021 pre-award equipment inspection evidently pertained
    to just three counties (Fayette, Washington and Westmoreland), and a pre-award equipment
    inspection for Greene County presumably took place on or before that date, Sidelines protested
    PennDOT’s determination of non-responsibility as to all seven counties for which it submitted
    bids (even though PennDOT cancelled the Schuylkill County RFQ and terminated the Greene
    County purchase order). The Secretary affirmed PennDOT’s determination of non-responsibility
    in its entirety and we, in turn, affirm, the Secretary’s final determination.
    19
    12/23/20, Exhibit B, Sidelines’ E-mail & Attachments, 10/13/20 at 1, R.R. at 97a.
    Sidelines failed to meet contractual requirements in numerous prior instances by
    failing to maintain required workers’ compensation and commercial general liability
    insurance coverage during its performance of work in 2019 and 2020. Id. at 4,
    ¶ B.23., R.R. at 91a. Sidelines also failed to timely provide personnel and services
    to meet PennDOT’s needs on several occasions during this same time period. Id. at
    4, ¶ B.24., R.R. at 91a. Further, PennDOT’s informal investigation revealed that
    TCIA did not have record of most of the certifications held out by Sidelines as valid
    and that Sidelines did not maintain current TCIA membership. See Berryhill, 491
    A.2d at 952 (quoting Kratz v. Allentown, 
    155 A. 116
    , 117 (Pa. 1931) (emphasis
    omitted) (“Where a full investigation discloses a substantial reason which appeals to
    the sound discretion of the [purchasing agency, it] may award a contract to one not
    in dollars the lowest bidder.”)); see also Section 103 of the Procurement Code, 62
    Pa.C.S. § 103 (defining a “responsible bidder,” in relevant part, as “[a] bidder that
    has . . . the integrity and reliability to assure good faith performance”).
    Sidelines also contends PennDOT failed to prove that the proposed
    “logistical approach” of dispersing employees throughout the Commonwealth on an
    “as needed” basis was not feasible.28 Sidelines’ Br. at 10. First, this argument
    misallocates the burden in a bid protest.
    [Public] officers are clothed with the responsibility of
    originating and executing plans for the public good; the
    presumption is that their acts are on such considerations
    and their decisions reached in a legal way after an
    28
    We note that Sidelines was not prohibited from identifying the same two employees in
    more than one bid. However, PennDOT acted reasonably in requesting assurance that Sidelines
    could fully perform all contract requirements for the bid-upon RFQs. See Section 103 of the
    Procurement Code, 62 Pa.C.S. § 103 (defining a “responsible bidder,” in relevant part, as one “that
    possesses the capability to fully perform the contract requirements in all respects and the integrity
    and reliability to assure good faith performance”).
    20
    investigation. When their actions are challenged, the
    burden of showing to the contrary rests on those asserting
    it, and it is a heavy burden; courts can and will interfere
    only when it is made apparent this discretion has been
    abused.
    Reading Blue Mountain & N. R.R. v. Seda-Cog Joint Rail Auth., 
    235 A.3d 438
    , 459
    (Pa. Cmwlth. 2020), appeal denied, 
    249 A.3d 244
     (Pa. 2021) (emphasis added)
    (quoting A. Pickett Constr., Inc. v. Luzerne Cnty. Convention Ctr. Auth., 
    738 A.2d 20
    , 24 (Pa. Cmwlth. 1999)); see also Stanton-Negley Drug Co. v. Dep’t of Pub.
    Welfare, 
    943 A.2d 377
    , 387 (Pa. Cmwlth. 2008) (prospective bidder initiating a bid
    protest pursuant to Section 1711.1 of the Procurement Code, 62 Pa.C.S. § 1711.1,
    bore the burden of demonstrating that the purchasing agency abused its discretion).
    Moreover,    the    Secretary   did    not     improperly   “weaponize”     Sidelines’
    acknowledgment in its October 13, 2020 e-mail that “all or most” EHAP
    certifications for employees who had performed work on a contract for District 12-
    0 had expired in 2019 and that, as a result, its employees had performed work without
    the necessary training. Rather, this e-mail was appropriately taken into account, and
    this Court may, in turn, consider it as record evidence. See 62 Pa.C.S. § 1711.1(h)
    (“The record of determination for review by the court shall consist of the solicitation
    or award; the contract, if any; the protest; any response or reply; any additional
    documents or information considered by the head of the purchasing agency or his
    designee; the hearing transcript and exhibits, if any; and the final determination.”)
    (emphasis added). A purchasing agency’s firsthand knowledge of a protestant’s
    poor performance on a prior contract may serve as evidence that the protestant is not
    the lowest responsible bidder. See Kierski, 
    810 A.2d at 199
     (township did not abuse
    its discretion in determining that the protestant was not the lowest responsible
    bidder, where township officials credibly testified about their own personal
    21
    knowledge of protestant’s inadequate performance under a prior contract; it was
    “reasonable to conclude from such evidence that [protestant did] not have the ability
    to successfully carry out the requirements of the . . . contract”).
    Additionally, Sidelines contends the Secretary abused her discretion by
    refusing to hold an evidentiary hearing. Sidelines’ Br. at 11. Sidelines asserts that
    the Secretary “doubted the credibility of [its September 11, 2020 action plan] and
    determined on that basis that Sidelines was not a responsible offeror.” 
    Id.
     Sidelines
    argues a hearing would have allowed it to support its assertion that it could satisfy
    the requirements contained in the RFQs. 
    Id.
     Further, Sidelines maintains that
    holding a hearing would have afforded it the opportunity to cross-examine PennDOT
    personnel as to the reasons for their determination and to present evidence of its
    “logistic preparation for performance of the contracts.” 
    Id.
     We disagree. Under
    Section 1711.1(e) of the Procurement Code, the head of the purchasing agency or
    his designee has “sole discretion” to decide whether a hearing is necessary on a bid
    protest. Durkee, 
    903 A.2d at
    597 (citing 62 Pa.C.S. §1711.1(e)). That decision will
    not be reversed in the absence of bad faith, fraud, capricious action or abuse of
    power. Id. Where the record contains sufficient unchallenged facts to support the
    determination, no hearing is required. Id. (citing Glasgow, Inc. v. Pa. Dep’t of
    Transp., 
    851 A.2d 1014
     (Pa. Cmwlth. 2004)).
    Here, Sidelines’ assertions fail to implicate any conflict or dispute of
    material facts. PennDOT conceded through the Gipe attestation and at argument
    that Sidelines provided at least two certified employees. Sidelines’ main dispute
    pertains to construction of the terms of the RFQs (i.e., whether the RFQs contained
    a simultaneous performance requirement), and does not implicate a dispute of
    material fact. See Gipe Attestation at 4, ¶ B.18., R.R. at 91a. Thus, the Secretary
    22
    did not abuse her discretion in declining to hold a hearing. See Durkee, 
    903 A.2d at 597
    ; UnitedHealthcare of Pa., Inc. v. Dep’t of Hum. Servs., 
    172 A.3d 98
     (Pa.
    Cmwlth. 2017) (decision not to grant a hearing to managed-care organization that
    filed a bid protest over Department of Human Services’ rejection of bid proposal
    was not an abuse of discretion where there was no showing that the facts necessary
    to decide the protest were in dispute and the portion of the record cited by protestant
    concerned claims of lack of evidence supporting factual assertions by the
    Department, not conflicts between evidence submitted by protestant and the
    Department or the successful offerors).
    For the preceding reasons, the Secretary’s final determination was not
    arbitrary, capricious, an abuse of discretion, or contrary to law. Accordingly, we
    affirm the Secretary’s February 4, 2021 final determination.
    __________________________________
    CHRISTINE FIZZANO CANNON, Judge
    23
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Sidelines Tree Service, LLC,           :
    Petitioner          :
    :
    v.                         :
    :
    Department of Transportation,          :   No. 134 C.D. 2021
    Respondent           :
    ORDER
    AND NOW, this 27th day of October, 2021, the February 4, 2021 final
    determination of the Secretary of Transportation for the Pennsylvania Department
    of Transportation is AFFIRMED.
    __________________________________
    CHRISTINE FIZZANO CANNON, Judge