R.H. v. DHS ( 2019 )


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  •         IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    R.H.,                                    :
    Petitioner     :   SEALED CASE
    :
    v.                         :   No. 724 C.D. 2018
    :   Submitted: February 11, 2019
    Department of Human Services,            :
    Respondent         :
    BEFORE:      HONORABLE RENÉE COHN JUBELIRER, Judge
    HONORABLE ROBERT SIMPSON, Judge
    HONORABLE P. KEVIN BROBSON, Judge
    OPINION
    BY JUDGE SIMPSON                         FILED: March 8, 2019
    In this sealed child abuse expunction case, R.H. (Petitioner) petitions
    for review of an order of the Department of Human Services (Department), Bureau
    of Hearing and Appeals (BHA), that adopted a recommendation by an
    Administrative Law Judge (ALJ) to dismiss Petitioner’s request for an appeal nunc
    pro tunc (late appeal by permission) from an indicated report of child abuse. The
    ALJ found Petitioner’s testimony, that he did not receive the mailed notice,
    insufficient to nullify the presumption of receipt under the mailbox rule. The ALJ
    also found that Petitioner learned of the indicated report in the late summer of 2017
    and failed to act within a short time of having an opportunity to address the
    untimeliness. Petitioner contends the BHA erred in determining that (1) he was
    not entitled to an appeal nunc pro tunc based on the ALJ’s application of the
    mailbox rule; and (2) no basis existed for allowing Petitioner’s appeal nunc pro
    tunc. For the following reasons, we reverse and remand to the BHA for further
    proceedings on the merits of Petitioner’s appeal.
    I. Background
    The ALJ found the following facts.       In early February 2017, the
    Bedford County Children and Youth Services, now known as Children, Youth and
    Families (County CYF), filed an indicated report of child abuse with the ChildLine
    and Abuse Registry (ChildLine) based on alleged sexual abuse of a minor in
    Kentucky that occurred approximately nine years earlier. On February 7, 2017,
    ChildLine mailed Petitioner a letter notifying him that he is listed in the statewide
    database for child abuse as a perpetrator in an indicated report of child abuse. ALJ
    Op., 4/27/18, Finding of Fact (F.F.) No. 1.        The notification letter advised
    Petitioner of the right to request that the indicated report be amended or destroyed.
    F.F. No. 2. The letter also informed Petitioner that the request must be made
    within 90 days of the February 7 mailing date of the notice. 
    Id. ChildLine sent
    the letter to Petitioner at “Hammond Hill Road,
    Fishertown PA, 15539.” F.F. No. 3. The U.S. Postal Service did not return the
    letter as undeliverable. F.F. No. 4. On December 21, 2017, Petitioner, through his
    attorney (Counsel), faxed an appeal of the February 7 notification letter. F.F. No.
    5.
    At the hearing, conducted via telephone, Petitioner testified he resided
    at his Hammond Hill Road address for approximately five years, and he receives
    mail there. ALJ’s Hr’g, Notes of Testimony (N.T.), 4/3/18, at 13; Reproduced
    Record (R.R.) at 52a. Petitioner acknowledged being interviewed by the County
    CYF and the Pennsylvania State Police regarding allegations of child abuse of a
    particular child. N.T. at 14; R.R. at 53a. However, Petitioner never received a
    2
    letter from the County CYF or the Department indicating the disposition of the
    investigation. 
    Id. Petitioner testified
    he frequently contacted Counsel regarding the
    results of the investigation, but heard nothing. N.T. at 15; R.R. at 54a. Petitioner
    stated that if he would have received anything, he would have immediately given
    the notice to Counsel. N.T. at 16; R.R. at 55a.
    On cross-examination, Petitioner confirmed that he first learned of the
    indicated report when his employer, a church with a preschool, ran a background
    check on him and notified him of the indicated report. N.T. at 17; R.R. at 56a.
    Petitioner recalled that this occurred during the late summer, but he could not
    remember the exact date. N.T. at 19; R.R. at 58a. Petitioner acknowledged he
    could have checked the Department’s website at any time. N.T. at 18; R.R. at 57a.
    In fact, that is what Petitioner did; he checked the website and notified Counsel,
    who advised him he should be getting something in the mail from Harrisburg soon.
    
    Id. Counsel indicated
    that he was shocked to learn what was going on and that
    Petitioner did not receive an appeal letter. 
    Id. Petitioner further
    testified that in the “fall” he contacted “Harrisburg”
    and a lady advised him he could appeal. N.T. at 20; R.R. at 59a. The lady
    provided Petitioner with a phone number to call for information to start the appeal.
    
    Id. Petitioner immediately
    gave that information to Counsel. 
    Id. 3 The
    ALJ also questioned Counsel regarding the delay between late
    summer and the December 21 appeal. Counsel stated that he thought it was early
    fall when Petitioner learned of the indicated report. See N.T. at 29-30; R.R. at 68a-
    69a.
    Addressing the timeliness issue, the ALJ noted, pursuant to Section
    6341(a)(2) of the Child Protective Services Law (CPSL), a named perpetrator in an
    indicated report of child abuse has 90 days from “being notified of the status of the
    report” to request an administrative review or an appeal and hearing to amend or
    expunge the indicated report. 23 Pa. C.S. §6341(a)(2). Because ChildLine mailed
    the notification letter to Petitioner on February 7, 2017, Petitioner needed to file an
    appeal by May 8, 2017. However, Petitioner faxed his appeal on December 21,
    2017. Therefore, the ALJ found Petitioner’s appeal untimely. ALJ Op. at 4.
    In determining whether sufficient grounds existed for Petitioner to
    appeal nunc pro tunc, the ALJ recognized that a late appeal may be permitted only
    where the delay in the appeal was caused by extraordinary circumstances involving
    fraud or some breakdown in the administrative process, or non-negligent
    circumstances related to the appellant, his counsel or a third party. J.C. v. Dep’t of
    Pub. Welfare, 
    720 A.2d 193
    (Pa. Cmwlth. 1998). A person seeking permission to
    file an appeal nunc pro tunc has the burden of establishing (1) he filed the appeal
    within a short time after learning of and having an opportunity to address the
    untimeliness; (2) the elapsed period of time is of short duration; and (3) the
    respondent is not prejudiced by the delay. 
    Id. 4 The
    ALJ observed that under the mailbox rule, proof that a letter was
    properly mailed raises a rebuttable presumption that the mailed item was, in fact,
    received. Sheehan v. Workmen’s Comp. Appeal Bd. (Supermarkets Gen.), 
    600 A.2d 633
    (Pa. Cmwlth. 1991). Once established, testimony denying receipt of the
    item mailed does not, by itself, nullify the presumption that the mailed item was
    received. 
    Id. However, the
    mailbox rule is applicable only where there is evidence
    that the item was actually mailed. 
    Id. “[W]hen a
    letter has been written and signed
    in the usual course of business, and placed in the regular place of mailing, evidence
    of the custom of the establishment as to the mailing of such letters is receivable as
    evidence that the item was duly mailed.” 
    Id. at 636
    (citation omitted).
    Applying the mailbox rule here, the ALJ noted that ChildLine sent the
    notification letter to Petitioner’s correct address on February 7, 2017, and that the
    U.S. Post Office did not return it as undeliverable. As such, the ALJ observed, a
    rebuttable presumption arose that Petitioner received the mailed notice. ALJ Op.
    at 4.
    Although Petitioner testified he did not receive the mailed notice, the
    ALJ observed that such testimony does not, in and of itself, nullify the presumption
    of receipt. Also, the ALJ noted Petitioner testified that he had no issues receiving
    mail at home. 
    Id. Therefore, the
    ALJ determined Petitioner failed to present
    sufficient evidence to establish that his delay in filing the appeal resulted from a
    breakdown in the administrative process or by non-negligent circumstances related
    to Petitioner or Counsel. 
    Id. 5 The
    ALJ further determined that Petitioner failed to establish that he
    filed his appeal within a short time after learning of the indicated report. Petitioner
    testified he immediately notified Counsel after he learned through his employer in
    late summer that a background check discovered that he was listed as a perpetrator
    in an indicated report of child abuse. However, Petitioner did not file an appeal
    until December 21, 2017, several months later. 
    Id. The ALJ
    also noted that Counsel stated that he spoke with an
    individual at the County CYF regarding the timeline for receiving notice of
    disposition of the child abuse investigation and was told it could take three to six
    months for Petitioner to receive notice of the results. However, the ALJ observed,
    the record contains no evidence showing that Counsel made any attempt to contact
    ChildLine to inquire as to whether notice had been sent. 
    Id. Finally, although
    Petitioner obtained some information in the late fall
    as to how to appeal, several months passed since he first learned of the indicated
    report in late summer. ALJ Op. at 5. Therefore, the ALJ reasoned, even if
    Petitioner did not actually receive the February 7, 2017, notification letter, he
    failed to act within a short time of having an opportunity to address the
    untimeliness.
    Accordingly, the ALJ concluded Petitioner did not establish sufficient
    grounds for an appeal nunc pro tunc on the merits.           Consequently, the ALJ
    recommended the dismissal of Petitioner’s appeal as untimely.
    6
    Thereafter, the BHA adopted the ALJ’s recommendation and
    adjudication in its entirety. Petitioner sought reconsideration and filed a petition
    for review in this Court.1 Petitioner’s request for reconsideration was denied by
    operation of law under 1 Pa. Code §35.241(d) and (e) when the 30-day appeal
    period expired. See Department Order, 6/8/18; R.R. at 38a.
    II. Issues
    Petitioner essentially raises two issues for our review.               Petitioner
    asserts the BHA erred in determining he was not entitled to an appeal nunc pro
    tunc based on the ALJ’s application of the mailbox rule. In addition, Petitioner
    argues the ALJ erred in determining no basis existed for allowing Petitioner’s
    administrative appeal nunc pro tunc.
    III. Discussion
    A. Mailbox Rule
    1. Argument
    Petitioner contends the BHA erred in denying his request for an
    appeal nunc pro tunc because the Department failed to provide sufficient evidence
    at the hearing to support the application of the mailbox rule. Petitioner asserts the
    hearing record does not contain any testimony or evidence indicating that the
    notification letter was written in the ordinary course of business, and was placed in
    the regular place of mailing, as is customary with the Department.
    1
    Our review of a BHA adjudication is limited to determining whether the necessary
    findings of fact are supported by substantial evidence, whether the BHA erred as matter of law or
    whether the Department violated a party’s constitutional rights. C.E. v. Dep’t of Pub. Welfare,
    
    97 A.3d 828
    (Pa. Cmwlth. 2014).
    7
    Petitioner acknowledges the certified record contains an incomplete
    copy of the purported notification letter, first page only, R.R. at 13a, and an
    affidavit of mailing signed by a clerical supervisor, R.R. at 14a, that Petitioner
    asserts was added to the record after the hearing. To that end, the Department did
    not offer any testimony or evidence during the hearing on this issue. In particular,
    the clerical supervisor who signed the affidavit did not testify, and her affidavit
    does not indicate who was responsible for mailing the notification letter or the
    manner in which the outgoing mail is generally processed.
    Thus, Petitioner argues the record is insufficient to trigger application
    of the mailbox rule. See Dep’t of Transp. v. Brayman Constr. Co., 
    513 A.2d 562
    (Pa. Cmwlth. 1986) (mailbox rule inapplicable where Department of
    Transportation failed to present testimony from the author of the letter, and no one
    attested to the fact that the letter was placed in the regular place of mailing).
    Therefore, Petitioner asserts any delay in his request for an administrative review,
    or appeal and hearing, should be assessed against the Department.
    2. Analysis
    To begin, we recognize that the failure to file a timely appeal of an
    administrative agency’s decision creates a jurisdictional defect. C.E. v. Dep’t of
    Pub. Welfare, 
    97 A.3d 828
    (Pa. Cmwlth. 2014). Consequently, an extension of
    time to file an appeal cannot be granted as a matter of grace or mere indulgence.
    
    Id. An appeal
    nunc pro tunc may be allowed where the delay in filing the appeal
    was caused by extraordinary circumstances involving fraud or a breakdown in the
    administrative process, or non-negligent circumstances related to the appellant, his
    8
    counsel, or a third party. H.D. v. Dep’t of Pub. Welfare, 
    751 A.2d 1216
    (Pa.
    Cmwlth. 2000). The question of whether the appellant established entitlement to
    an appeal nunc pro tunc is a legal conclusion to be drawn from the evidence and is
    fully reviewable on appeal. 
    Id. Petitioner first
    contends the Department failed to provide sufficient
    evidence at the timeliness hearing to support application of the mailbox rule. In
    light of our recent decision in L.H. v. Department of Human Services, 
    197 A.3d 310
    (Pa. Cmwlth. 2018), we must agree.
    In L.H., we acknowledged that in order for the mailbox rule to apply,
    there must be some evidence that the notice was mailed. In other words, until there
    is proof that the agency mailed the letter, there can be no presumption that the
    appellant received it. 
    Id. In L.H.,
    although the certified record contained an
    affidavit of mailing, we observed that the Department did not present any evidence
    at the hearing. In that case, the Court specifically noted:
    There is an “AFFIDAVIT OF MAILING” in both the
    certified record and the reproduced record; however, it
    was not introduced at the hearing, as revealed after a
    thorough review of the transcript.         BHA Counsel
    admitted at oral argument that the Affidavit was not
    presented at the hearing and thus, it is not evidence this
    Court can rely upon in making its determination.
    Further, as the ALJ explained: ‘The hearing record
    remained open for five (5) business days [after the
    hearing] to allow for submission of post-hearing exhibits.
    On September 11, 2017, the [ALJ] received exhibits A-1
    through A-3 [L.H.’s exhibits] and the hearing was
    closed.’ R.R. at 14a.
    9
    
    L.H., 197 A.3d at 314
    n.5.       Because there was no evidence of mailing, we
    determined no presumption of receipt was created. 
    Id. Therefore, we
    held the
    ALJ’s adjudication was not supported by substantial evidence. 
    Id. Similarly, in
    this case, the Department did not introduce the affidavit
    of mailing into the record at the hearing. When asked if he wanted to submit
    anything into evidence, the Department’s attorney advised the ALJ that the only
    document he wished to make part of the record was the notice sent to Petitioner,
    which the ALJ already had in his file. See N.T. at 22-23; R.R. at 61a-62a. The
    ALJ requested that the Department’s attorney provide a copy of the notification
    letter to Counsel. N.T. at 23; R.R. at 62a. The Department’s attorney then stated
    that would be the only exhibit he would make part of the record. 
    Id. In addition,
    the ALJ’s adjudication stated that neither party introduced
    any exhibits into the record. ALJ Op. at 1. In accord with our decision in L.H., we
    are constrained to hold that the mailbox rule is inapplicable in this case because
    there is no proof that the Department mailed the notification letter to Petitioner.
    As such, the record does not support the ALJ’s findings that: (1)
    ChildLine mailed Petitioner notice that he was listed on the statewide central
    register of child abuse as a perpetrator in an indicated report; (2) the notification
    letter instructed Petitioner that an appeal must be filed within 90 days; and (3) the
    notification letter was sent to Petitioner at his residential address. L.H. Therefore,
    because the Department failed to establish that it mailed the notification to
    10
    Petitioner, the ALJ erred in determining that Petitioner’s appeal was not timely
    filed. 
    Id. B. Grounds
    for Nunc Pro Tunc Relief
    1. Argument
    Petitioner also contends the circumstances in the present case warrant
    the allowance of his administrative appeal nunc pro tunc. More specifically,
    Petitioner argues his delay in requesting an appeal is not so extensive as to exhibit
    dilatory conduct.
    Although Petitioner learned of the indicated report in the late summer
    of 2017, he never received a notification letter. Because Petitioner did not receive
    the notification letter, he did not receive the regular appeal form that is normally
    included with the notification letter. When Petitioner and Counsel contacted the
    County CYF after learning of the indicated report, they were told that the
    Department was experiencing delays in processing the reports, and that a delay of
    three to six months could be possible. Therefore, Petitioner waited for the standard
    notification letter to arrive.
    Ultimately, Petitioner contacted someone in Harrisburg during the fall
    who advised him he could appeal and provided him with a phone number to call
    regarding the procedure to appeal. Thus, Petitioner contends the delay between the
    time he learned of his right to appeal and his appeal letter, dated December 21,
    2017, was not so extensive as to justify the denial of his request for an
    administrative appeal nunc pro tunc.
    11
    2. Analysis
    Section 6341(a)(2) of the CPSL, governing appeals from an indicated
    report of child abuse, provides (with emphasis added):
    (2) Any person named as a perpetrator, and any school
    employee named, in an indicated report of child abuse
    may, within 90 days of being notified of the status of the
    report, request an administrative review by, or appeal and
    request a hearing before, the secretary to amend or
    expunge an indicated report on the grounds that it is
    inaccurate or it is being maintained in a manner
    inconsistent with this chapter. The request shall be in
    writing in a manner prescribed by the [D]epartment.
    23 Pa. C.S. §6341(a)(2).
    Here, the ALJ noted, Petitioner testified he first learned of the
    indicated report of child abuse naming him as a perpetrator in the late summer of
    2017 when his employer discovered the report in a background check and brought
    it to Petitioner’s attention. N.T. at 17-19; R.R. at 56a-58a. Upon learning of the
    indicated report, Petitioner immediately contacted Counsel.
    Petitioner further testified that he visited Counsel’s office numerous
    times to see if Counsel “heard anything.” N.T. at 15; R.R. at 54a. Counsel advised
    Petitioner that he contacted the County CYF and was told that “Harrisburg was
    backed up and that it should be three to six months, if not longer, before we get a
    response.”   N.T. at 15-16; R.R. at 54a-55a.      Consequently, Counsel advised
    Petitioner to keep watching for notification from Harrisburg. N.T. at 18; R.R. at
    57a. The Department did not notify Petitioner that he could appeal until someone
    in Harrisburg informed him that he could appeal the indicated report and gave him
    12
    a phone number to call for information regarding the appeal process. N.T. at 20;
    R.R. at 59a.
    Given these circumstances, we must reject the ALJ’s rationale that the
    90-day statutory appeal period expired by May 8, 2017. In light of the absence of
    proof of mailing of the February 2017 notification letter, at the earliest, the 90-day
    statutory appeal period should have commenced when Petitioner admitted he was
    notified of the status of the report by his employer sometime in the late summer of
    2017. Calculating the 90-day appeal period as commencing in this imprecise time
    frame, it is not clear that the December 21, 2017, appeal was greatly delayed, or
    even untimely.
    Additionally, “a person whose name is entered into the ChildLine
    Registry as a perpetrator of child abuse is entitled to a clear and unequivocal notice
    of his or her right to a post-deprivation hearing as a matter of due process.” D.C.
    v. Dep’t of Human Servs., 
    150 A.3d 558
    , 570 (Pa. Cmwlth. 2016) (en banc).
    Anything less constitutes a breakdown in the administrative process. 
    Id. The current
    record does not reveal whether the notification Petitioner received from his
    employer in the late summer of 2017 satisfied this requirement for the form of
    notification.
    Here, Petitioner testified he was informed of his right to appeal the
    indicated report sometime in the “fall” of 2017, when he contacted “Harrisburg,”
    and a lady advised him he could appeal. N.T. at 20, R.R. at 59a. Calculating the
    13
    90-day appeal period as commencing in this imprecise time frame, it is not clear
    that the December 21, 2017, appeal was greatly delayed, or even untimely.
    Consequently, because the Department could not establish that it
    actually mailed the notification letter to Petitioner in February 2017, we hold
    Petitioner is entitled to an administrative appeal nunc pro tunc on the merits. D.C.;
    H.D. In reaching this result, we observe that the Department did not argue at the
    hearing that it would suffer prejudice if Petitioner was permitted to appeal.
    IV. Conclusion
    For the above reasons, the order of the BHA is reversed, and this
    matter is remanded for further proceedings consistent with this opinion.
    ROBERT SIMPSON, Judge
    14
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    R.H.,                                    :
    Petitioner      :   SEALED CASE
    :
    v.                         :   No. 724 C.D. 2018
    :
    Department of Human Services,            :
    Respondent         :
    ORDER
    AND NOW, this 8th day of March, 2019, the order of the Department
    of Human Services, Bureau of Hearings and Appeals, is REVERSED, and this
    matter is REMANDED to the Department of Human Services for further
    proceedings consistent with the foregoing opinion. Jurisdiction is relinquished.
    ROBERT SIMPSON, Judge