F. Minor v. Sgt. D. Kraynak , 155 A.3d 114 ( 2017 )


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  •           IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Fred Minor,                                     :
    Appellant         :
    :
    v.                       :   No. 948 C.D. 2016
    :   Submitted: December 2, 2016
    Sgt. Dave Kraynak, D.K. Starling,               :
    COI Walters, COI John Doe                       :
    BEFORE:        HONORABLE RENÉE COHN JUBELIRER, Judge
    HONORABLE PATRICIA A. McCULLOUGH, Judge
    HONORABLE JAMES GARDNER COLINS, Senior Judge
    OPINION BY
    JUDGE COHN JUBELIRER1                               FILED: February 17, 2017
    Fred Minor (Minor) appeals, pro se, from the Order of the Court of Common
    Pleas of Schuylkill County (common pleas), sustaining the Preliminary Objections
    (POs) of Sgt. Dave Kraynak, D.K. Starling, COI Walters, and COI John Doe
    (together, Defendants).          Minor is an incarcerated individual at the State
    Correctional Institution (SCI) at Frackville and Defendants are employees of the
    Department of Corrections (Department) at the same. (Compl. ¶¶ 3-7.) The
    Complaint asserts claims against all Defendants in their individual capacities under
    the Eighth and Fourteenth Amendments to the United States Constitution and for
    common law assault and battery.              (Id. ¶¶ 48-56.)      Common pleas sustained
    1
    This case was reassigned to the authoring Judge on January 3, 2017.
    Defendants’ POs alleging that Minor’s common law claims are barred by
    sovereign immunity and that Minor failed to exhaust his administrative remedies.
    Because it is not clear that sovereign immunity applies, and because common pleas
    should have conducted additional fact-finding to determine whether Minor
    exhausted his administrative remedies, we vacate and remand for further
    proceedings.
    Minor’s Complaint alleges as follows. On February 24, 2015, following an
    interview with the Security Lieutenant, Minor was escorted to the property room at
    SCI-Frackville. (Id. ¶ 10.) While handcuffed, Minor was locked in a cell in the
    reception area. (Id. ¶ 11.) Minor was wearing layers of heavy winter clothing and
    asked Kraynak to remove his handcuffs, “at least temporarily,” so that he could
    shed some of the clothing. (Id. ¶ 12.) Kraynak refused to remove the handcuffs
    and told Minor to “stop complaining.” (Id. ¶ 13.) Minor is claustrophobic and
    “began to sweat profusely from the lack of ventilation, heat and clothing he was
    wearing.” (Id. ¶ 14.) Minor yelled out the cell door for help, only to receive the
    response from Kraynak that “you sound like you’re breathing to me.” (Id. ¶¶ 15-
    16.) Seeking fresh air, Minor laid prostrate on the floor and placed his face near
    the space between the door and the floor. (Id. ¶ 17.) Kraynak and Doe entered the
    cell and forcibly picked Minor up off the floor. (Id. ¶ 18.) Minor told Kraynak
    and Doe that he “was having difficulties breathing and the floor was the only air
    coming into the room.” (Id. ¶ 19.) Kraynak responded that he did not care and
    directed Minor to stay the “h[**]l off the floor.” (Id. ¶ 20.)
    Kraynak and Doe left the cell, with Minor remaining handcuffed. (Id. ¶ 21.)
    Minor soon passed out and was awakened by kicks to his body by Kraynak and
    Starling. (Id. ¶¶ 23-24.) Doe was standing at the entrance of the cell, apparently
    2
    standing guard. (Id. ¶ 24.) Walters arrived and jumped on Minor and pulled a
    wool hat over Minor’s face. (Id. ¶ 25.) All four Defendants then began to punch
    Minor in his head, face, and body. (Id. ¶¶ 26, 28.) Minor attempted to call for
    help, but his pleas were muffled by the hat pulled over his face. (Id. ¶ 27.) After
    four to five minutes of beating, Defendants ran away. (Id. ¶ 28.) Minor used a bar
    in the window to remove the hat from his face and saw a Lieutenant standing in the
    doorway of the cell.     (Id. ¶¶ 29-30.)       Minor was then taken to the medical
    department where he was examined and photographed. (Id. ¶ 32.) He was then
    taken to the Restricted Housing Unit and served with a disciplinary report. (Id. ¶
    33.) Minor immediately requested an inmate grievance form so that he could
    report the incident. (Id. ¶ 35.) He was told by an unnamed officer that he could
    not file such a grievance because Minor was served with a disciplinary report that
    day. (Id.) Minor requested an inmate grievance form the next day and was again
    told by an unnamed person that his “misconduct barred him from grieving the
    incident.” (Id. ¶ 36.)
    Kraynak later charged Minor with assault. (Id. ¶ 34.) A hearing was held by
    a Department hearing examiner on March 3, 2015. (Id. ¶ 37.) It was at this
    hearing where Minor completed a “misconduct inmate version form” alerting
    prison officials to the incident. (Id. ¶ 38.) Minor admitted to the hearing examiner
    that he kicked Kraynak during the incident, but asserted that it was in self-defense
    to the beating he was receiving by Defendants and requested that the hearing
    officer view the video and audio footage of the incident. (Id. ¶¶ 39-41.) Based on
    his admission of kicking Kraynak, Minor received 90 days in the Restricted
    Housing Unit. (Id. ¶ 42.) Minor appealed the hearing examiner’s determination to
    3
    the Program Review Committee, and later to the Facility Manager, which were
    both denied. (Id. ¶¶ 43-46.)
    The Complaint alleges that all four Defendants were employed at SCI-
    Frackville at all times relevant to the Complaint, and that while employed by the
    Commonwealth under the color of state law, acted outside the scope of their duties
    as employees of the Department. (Id. ¶ 8.) The Complaint specifically alleges that
    Kraynak, Starling, and Walters inflicted unnecessary and wanton pain upon him in
    violation of his rights guaranteed under the Eighth and Fourteenth Amendments to
    the United States Constitution. (Id. ¶¶ 48-49.) It is further alleged that Kraynak,
    Starling, and Walters, acting intentionally and maliciously, committed the torts of
    assault and battery.2 (Id. ¶¶ 50-51.) With regard to Doe, the Complaint alleges
    that Doe deprived Minor of his rights guaranteed by the Eighth and Fourteenth
    Amendments to the United States Constitution by standing by and not intervening
    to prevent the assault upon Minor’s person, and that by not intervening Doe
    acquiesced in the assault and battery committed by Kraynak, Starling, and Walters.
    (Id. ¶¶ 52-53.) The Complaint avers that, as a result of the Defendants’ actions,
    Minor suffers, and will continue to suffer, “physical and emotional pain, fear,
    shock, panic attacks, paranoia, headaches, emotional stress[,] and constant body
    aches.”    (Id. ¶ 59.)      The Complaint alleges that none of the Defendants are
    protected by sovereign immunity and seeks declaratory relief, as well as
    compensatory, punitive, and nominal damages. (Id. ¶¶ 56, 62-63.)
    2
    “Assault is an intentional attempt by force to do an injury to the person of another, and a
    battery is committed whenever the violence menaced in an assault is actually done, though in
    ever so small a degree, upon the person.” Renk v. City of Pittsburgh, 
    641 A.2d 289
    , 293 (Pa.
    1994) (quoting Cohen v. Lit Bros., 
    70 A.2d 419
    , 421 (Pa. Super. 1950)).
    4
    Defendants filed two POs on December 4, 2015.3 The POs make a series of
    factual allegations. Most notably, the POs allege that although Minor alleges that
    he was not given the opportunity to file a grievance, Minor filed approximately
    five grievances between February 24, 2015 and June 1, 2015. (POs ¶¶ 9-10.)
    Attached to the POs were a “Grievance Packet,” a spreadsheet showing grievances
    filed by Minor, and the unsworn declaration of the Department’s custodian of
    grievance appeals purporting to show that Minor did not exhaust his administrative
    remedies. (Id., Exs. A-C.) Defendants further allege the following facts:
    11. Grievance [No.] 554732 was completed on February 26, 2015 by
    Minor and received by the Institution on March 3, 2015.
    ...
    13. Grievance [No.] 554732 is regarding the underlying action, where
    Minor names only Sgt. Kraynak, fails to assert financial relief and a
    cause of action.
    14. On March 11, 2015, Grievance [No.] 554732 was denied by
    Captain Downs.
    15. On March 20, 2015, Minor appealed the denial to the next level of
    appeal.
    16. On March 31, 2015, the Superintendent upheld the original
    response.
    17. Minor never appealed Grievance [No.] 554732 to final review.
    (Id. ¶¶ 11, 13-17 (record citations omitted).)
    3
    Defendants moved for enlargement of time to file the POs, which was granted by
    common pleas on November 20, 2015.
    5
    Defendants’ first PO is in the nature of a demurrer and alleges that Minor’s
    assault and battery claims are barred by sovereign immunity. (Id. ¶¶ 20-25.)
    Defendants’ second PO asserts that Minor’s tort and constitutional claims should
    be dismissed because he did not exhaust his statutory remedy as required by the
    federal Prison Litigation Reform Act, 42 U.S.C. § 1997e(a), and its Pennsylvania
    counterpart, 42 Pa. C.S. §§ 6601 – 6608 (PLRA). (POs ¶¶ 26-40.)
    Minor filed a memorandum of law in response to the POs as required by
    local rule.4   Therein, he argued that Defendants are not entitled to sovereign
    immunity because they acted outside the scope of their employment.
    (Memorandum of Law at 2-3.) Minor alleged that whether a person acted within
    the scope of employment is ordinarily a question for the jury and that Defendants’
    PO should be overruled because it is not free from doubt that he will not be able to
    prove Defendants acted outside the scope of their employment. (Id. at 3.) Minor
    further argued that the exhaustion requirement only applies to his federal claims
    and not his state law tort claims. (Id. at 4.) And further, Minor contended that
    even assuming that he was required to exhaust his remedies, the remedial scheme
    was not available to him. (Id. at 5-6.) He claimed that he appealed Grievance No.
    554735 to the Facilities Manager, not Grievance No. 554732, and was told that he
    was not allowed to file a grievance related to the February 24, 2015, incident
    because the incident related to an allegation of misconduct against him. (Id. at 5.)
    Minor alleged that the Exhibits attached to the POs “show forgery and variance”
    4
    Schuylkill County Local Rule 1028(c)(3), Sch.R.C.P. No. 1028(c)(3), available at:
    http://www.co.schuylkill.pa.us/Offices/LawLibrary/CIVIL.pdf (last visited February 15, 2017).
    6
    and that the question of whether he exhausted his remedies is a question that
    should not be decided by preliminary objection. (Id. at 6.)5
    Common pleas sustained Defendants’ POs on March 14, 2016. With regard
    to Defendants’ PO alleging sovereign immunity, common pleas noted that while
    sovereign immunity is an affirmative defense, it was appropriate to address the
    issue when raised as a preliminary objection because “under the [PLRA], ‘the court
    shall dismiss prison conditions litigation at any time . . . if the court determines . . .
    the defendant is entitled to assert a valid affirmative defense, including immunity,
    which, if asserted, would preclude the relief,’ 42 Pa. C.S. § 6602(e)(2),”6 and
    because Minor did not file preliminary objections to Defendants’ POs. (Common
    pleas Op. at 3.) Common pleas held that Defendants were entitled to sovereign
    immunity, reasoning as follows.
    5
    Minor also claims in his Memorandum of Law, for the first time, that he alerted the
    “Office of Special Investigations and Intelligence [at SCI-Frackville’s] Central Office and was
    informed an investigation on the matter was tak[ing] place and would be notified at the
    conclusion,” but that he received no notification. (Memorandum of Law, at 6.) However, a
    Memorandum of Law is not an Answer to the POs, and Minor cannot add new facts in such a
    document. Rule 1017 of the Pennsylvania Rules of Civil Procedure, Pa. R.C.P. No. 1017. If
    Minor wanted to add facts to his Complaint in response to the POs, he should have filed a new
    complaint, which he was permitted to do as a matter of course, or filed a verified Answer to the
    POs. Rules 1028(c)(1) and 206.3 of the Pennsylvania Rules of Civil Procedure, Pa. R.C.P. Nos.
    1028(c)(1), 206.3.
    6
    Section 6602(e)(2) of the PLRA provides in relevant part:
    (e) Dismissal of litigation.--Notwithstanding any filing fee which has been paid,
    the court shall dismiss prison conditions litigation at any time, including prior to
    service on the defendant, if the court determines any of the following:
    ...
    (2) The prison conditions litigation is frivolous or malicious or fails to
    state a claim upon which relief may be granted. . . .
    42 Pa. C.S. § 6602(e)(2).
    7
    [T]he Plaintiff does not allege that any of the exceptions apply, but
    asserts that the correctional officers were not acting within the scope
    of their duties when they used excessive force on him. In reviewing
    the matter, we note that he has not alleged that the correctional
    officers were acting from personal concerns. Also, they were clearly
    on duty and working within the prison walls when they allegedly took
    the action. The Defendants have set forth an explanation for their
    actions that is consistent with their duties in addressing order and
    discipline within the prison. Further, if the allegations set forth in the
    complaint are true, the actions, while not condoned, are not
    unexpected. See Robus [v. Pa. Dep’t of Corr., No. 04-2175], 
    2006 WL 2060615
    , at *9 [(E.D. Pa. July 20, 2006)] (“[s]uch acts, while
    barbaric, do not represent such a great departure from the roughhewn
    reality of a correction officer’s daily routine as to fall outside of the
    scope of . . . employment.”)
    (Id. at 4 (citations omitted).)
    With regard to Defendants’ POs alleging the failure to exhaust
    administrative remedies, common pleas concluded that it was appropriate to
    resolve the factual dispute between the parties over whether Minor was able to file
    a grievance based on the documents attached to the POs.               Common pleas
    concluded that Rule 1028 of the Pennsylvania Rules of Civil Procedure, Pa. R.C.P
    No. 1028, “requires courts to resolve factual issues related to the exhaustion of
    administrative remedies through review of relevant evidence.” (Common pleas
    Op. at 7.) As to the substance of the PO, common pleas reasoned as follows.
    [Minor] contends that he was informed that he could not file a
    grievance because the Department issued a misconduct related to the
    same incident.       The Defendants, however, attached [Minor]’s
    grievance related to the incident to their preliminary objections. The
    Defendants also attach a spreadsheet of grievances that shows that
    [Minor] is aware of how to use the grievance system, but that he did
    not appeal this grievance through the three step process. [Minor] then
    asserts that he did attempt to file grievances but that he was informed
    that they were not received. He has not attached copies of these
    grievances to the complaint or asserted that they are available.
    Further, in his efforts to challenge the grievances that the Defendants
    8
    attached to the preliminary objections, [Minor] notes that the appeal
    was of grievance 554735 and not 554732 and that the Defendants
    changed the last number. He states that he did not appeal [G]rievance
    [No.] 554732 to the Facility Manager, but appealed [G]rievance [No.]
    554735.
    We note that [Minor] is not specifically challenging the inmate
    misconduct charge or proceedings, but is raising the issue of excessive
    use of force by the correctional officers. He was required to exhaust
    administrative remedies and, although he filed an initial grievance, did
    not take steps to complete the process through final review. Thus,
    [Minor] has failed to establish that he exhausted administrative
    remedies with regard to the constitutional claims. The preliminary
    objections are granted.
    (Id. at 7-8.) This appeal follows.
    On appeal, Minor argues7 that common pleas erred in holding that
    Defendants are immune from the assault and battery claim because Defendants
    7
    Minor’s Amended Brief to this Court contains virtually no argument. Minor originally
    filed a brief on August 11, 2016, that contained extensive argument (Original Brief). However,
    we rejected the Original Brief on August 23, 2016, for failure to include, inter alia, a table of
    contents or citations, a statement of jurisdiction, a statement of the scope of review, a front cover,
    and a copy of common pleas’ Order. In response, Minor filed his Amended Brief together with
    an Application for Relief on September 23, 2016. The Application for Relief includes most of
    the sections missing from his original brief and asks this Court to view these sections as
    amending the Original Brief. We rejected the Application for Relief on October 11, 2016,
    because Minor did not include a copy of common pleas’ Order. Minor filed copies of common
    pleas’ Order and Second Application for Relief on October 27, 2016, asking that we view all his
    previous filings together as supplementing his Amended Brief. We granted Minor’s Second
    Application for Relief on November 2, 2016, stating “upon consideration of appellant’s motion
    for leave to file an amended brief (supplement), the motion is granted, and the court accepts the
    supplement as compliance with the order of October 11, 2016.” Pursuant to this Court’s
    November 2, 2016 Order, we will treat the Amended Brief and other documents received as
    supplements to Minor’s Original Brief. We acknowledge that this approach is not ideal and we
    expect all litigants, represented by counsel or not, to comply with the Appellate Rules. However,
    because this Court generally construes pro se filings liberally, Richardson v. Pennsylvania
    Insurance Department, 
    54 A.3d 420
    , 425 (Pa. Cmwlth. 2012), and Defendants did not object to
    (Continued…)
    9
    were acting outside of their scope of employment. Minor further argues that
    common pleas erred in dismissing the entire Complaint due to his failure to
    exhaust administrative remedies because he was not given the opportunity to file a
    formal grievance on this matter. On this point, Minor argues that the documents
    attached to Defendants’ POs are not originals and challenges their authenticity.
    “Where a [court of common pleas] dismisses a complaint based on
    preliminary objections, this Court’s review is limited to determining whether the
    trial court committed an error of law or an abuse of discretion.” Kittrell v. Watson,
    
    88 A.3d 1091
    , 1095 (Pa. Cmwlth. 2014).                     When considering preliminary
    objections, we must accept as true all well-pleaded material facts alleged in the
    complaint and all reasonable inferences deducible therefrom. 
    Id. A preliminary
    objection should be sustained only in cases when, based on the facts pleaded, it is
    clear and free from doubt that the facts pleaded are legally insufficient to establish
    a right to relief. 
    Id. Because a
    preliminary objection in the nature of a demurrer
    presents a question of law, this Court’s standard of review of a court of common
    pleas’ decision to sustain a demurrer is de novo and the scope of review is plenary.
    
    Id. Similarly, whether
    immunity applies is a question of law subject to our de novo
    review. Feldman v. Hoffman, 
    107 A.3d 821
    , 826 n.7 (Pa. Cmwlth. 2014)
    Sovereign Immunity
    As a preliminary matter, Minor objects to common pleas considering
    Defendants’ affirmative defense of sovereign immunity in preliminary objections.
    Minor cites to Rule 1030 of the Pennsylvania Rules of Civil Procedure, Pa. R.C.P.
    the Amended Brief or argue that, due to its form and content, they are unable to mount a defense,
    we shall proceed in this manner.
    10
    No. 1030, which states that immunity from suit is an affirmative defense that must
    be raised as new matter, not as a preliminary objection. While Minor is correct
    that immunity is properly raised as an affirmative defense, “courts have permitted
    limited exception to this rule and have allowed parties to raise the affirmative
    defense of immunity as a preliminary objection” if the defense is “clearly
    applicable on the face of the complaint.” Sweeney v. Merrymead Farm, Inc., 
    799 A.2d 972
    , 975–76 (Pa. Cmwlth. 2002). Further, Minor has waived this procedural
    argument by not filing preliminary objections to Defendants’ POs. Orange Stones
    Co. v. City of Reading, 
    87 A.3d 1014
    , 1022 (Pa. Cmwlth. 2014). Thus, we see no
    error in common pleas addressing Defendants’ PO alleging that Minor’s common
    law claims were barred by sovereign immunity.
    Pursuant to Article 1, Section 11 of the Pennsylvania Constitution,8 the
    General Assembly declared that “the Commonwealth, and its officials and
    employees acting within the scope of their duties, shall continue to enjoy sovereign
    immunity and official immunity and remain immune from suit except as the
    General Assembly shall specifically waive the immunity.” 1 Pa. C.S. § 2310. This
    Court has held that “when an employee of a Commonwealth agency was acting
    within the scope of his or her duties, the Commonwealth employee is protected by
    sovereign immunity from the imposition of liability for intentional tort claims.” La
    8
    Pa. Const. art. I § 11. Article 1, Section 11 states:
    All courts shall be open; and every man for an injury done him in his lands,
    goods, person or reputation shall have remedy by due course of law, and right and
    justice administered without sale, denial or delay. Suits may be brought against
    the Commonwealth in such manner, in such courts and in such cases as the
    Legislature may by law direct.
    
    Id. 11 Frankie
    v. Miklich, 
    618 A.2d 1145
    , 1149 (Pa. Cmwlth. 1992).                      This Court
    determines whether a Commonwealth employee is protected by sovereign
    immunity by considering “whether the . . . employee was acting within the scope
    of his or her employment; whether the alleged act which causes injury was
    negligent and damages would be recoverable but for the availability of the
    immunity defense; and whether the act fits within one of the nine exceptions to
    sovereign immunity.” 
    Id. 9 Minor
    does not argue that the Commonwealth waived immunity for the
    alleged conduct underlying his assault and battery claims. Instead, Minor contends
    that Defendants are not protected by sovereign immunity for their intentional acts
    because the actions underlying the assault and battery claims were outside the
    scope of Defendants’ duties. We have said that:
    [c]onduct of an employee is within the scope of employment if it is of
    a kind and nature that the employee is employed to perform; it occurs
    substantially within the authorized time and space limits; it is
    actuated, at least in part, by a purpose to serve the employer; and if
    force is intentionally used by the employee against another; it is not
    unexpected by the employer.
    Natt v. Labar, 
    543 A.2d 223
    , 225 (Pa. Cmwlth. 1988). According to Minor’s
    allegations, Defendants were working within SCI-Frackville with the purpose of
    benefitting the Commonwealth, and there is no allegation that Defendants were
    acting out of some personal concern. Thus, Minor has limited our review to the
    9
    The nine exceptions to sovereign immunity are detailed in Section 8522 of the Judicial
    Code, 42 Pa. C.S. § 8522. The exceptions apply to a “Commonwealth party,” which is defined
    as “A Commonwealth agency and any employee thereof, but only with respect to an act within
    the scope of his office or employment.” Section 8501 of the Judicial Code, 42 Pa. C.S. § 8501.
    12
    sole question of whether Defendants’ alleged conduct “is not unexpected by the
    employer.” 
    Id. Federal Courts
    have held that “[a]n act is unexpectable by the master when it
    is done in a whimsical or outrageous manner,” Haas v. Barto, 
    829 F. Supp. 729
    ,
    734 (M.D. Pa. 1993), aff’d sub nom. Haas v. United States, 
    27 F.3d 557
    (3d Cir.
    1994), and that “[t]o go beyond the scope of employment . . . an individual
    engaging in conduct that is otherwise incidental to the performance of work-related
    duties must act with a high degree of outrageousness,” Ickes v. Grassmeyer, 30 F.
    Supp. 3d 375, 399 (W.D. Pa. 2014). Common pleas supports its conclusion that
    Defendants were not acting outside the scope of their employment by relying on
    Robus. There, Robus, an inmate at SCI-Graterford, alleged that he was physically
    abused by guards at the SCI in retaliation for filing a lawsuit against the SCI’s
    healthcare coordinator. Robus, 
    2006 WL 2060615
    , at *2. The SCI’s healthcare
    coordinator’s husband (Husband) worked as a guard at the SCI.           
    Id. Robus alleged:
    [H]usband[] repeatedly struck him, threw him against a wall, and
    injured his head and ribs. During the assault, [Husband] allegedly
    said to Robus: “Who the f[**]k are you to sue my wife,” and “you
    better knock off all your lawsuit bullsh[**].” Referring to the
    restricted housing unit, located in death row, [Husband] declared, “I’ll
    bury you in the hole and you’ll never come out.” At the direction of
    [Husband] or other Graterford officials, Robus was placed in the
    restricted housing unit that same day. Robus claims that, while in the
    restricted housing unit, he was beaten without cause by [two other
    prison officers], acting at the direction of [Husband] or other
    Graterford officials. This beating caused injuries to Robus’s face,
    torso, and legs. Approximately one week after Robus was sent to “the
    hole,” a prison doctor ordered him released.
    
    Id. at *2
    (record citations omitted).
    13
    Robus filed a suit in the United States District Court for the Eastern District
    of Pennsylvania asserting constitutional claims and claims of common law assault
    and battery against the health care coordinator, Husband, and the two other
    officers.   The court refused to dismiss the state common law claim against
    Husband and the health care coordinator on the basis that Husband acted outside
    the scope of his duties because he acted for personal reasons and that the
    allegations against health care coordinator fell within the exception to sovereign
    immunity covering medical professional liability, Section 8522(b) of the Judicial
    Code, 42 Pa. C.S. § 8522(b). Robus, 
    2006 WL 2060615
    , at *8, *10. However,
    relevant to the instant matter, the court held that the two other prison officers who
    allegedly beat Robus were shielded by immunity because severely beating Robus
    “‘while barbaric, do[es] not represent such a great departure from the roughhewn
    reality of a correction officer’s daily routine as to fall outside of the scope of . . .
    employment.’” 
    Id. at *9
    (quoting Pizzuto v. Cnty. of Nassau, 
    239 F. Supp. 2d 301
    ,
    315 (E.D. N.Y. 2003)).
    We are not bound by a decision of lower federal courts, In re Stevenson, 
    40 A.3d 1212
    , 1221 (Pa. 2012), and we cannot agree with common pleas and the
    Robus court that the Commonwealth expects its employees to conduct “barbaric”
    acts on inmates. Moreover, Robus’s handling of the claims against the two prison
    officers appears to conflict with other district court decisions.       In Velykis v.
    Shannon, No. 1:CV-06-0124, 
    2006 WL 3098025
    (M.D. Pa. Oct. 30, 2006), a
    prison officer at SCI-Frackville was transporting Velykis, an inmate, to another
    SCI. 
    Id. at *1.
    Velykis was handcuffed and shackled when he was ordered to exit
    the transportation van. 
    Id. While Velykis
    attempted to exit the van safely by
    himself, the officer intentionally slammed the van door shut on Velykis’ head. 
    Id. 14 The
    officer told another officer looking on: “Well, at least we know he can take a
    shot.” 
    Id. Velykis was
    taken to the medical department where he received three
    stitches. 
    Id. Velykis filed
    suit in the United States District Court for the Middle
    District of Pennsylvania, alleging, inter alia, a state law battery claim. 
    Id. The officer
    moved to dismiss the battery claim on the basis of sovereign immunity. 
    Id. at *2
    . The court rejected the sovereign immunity defense at the pleadings stage,
    concluding:
    The intentional use of force alleged here is not of a kind and nature
    [the officer] was employed to perform, it does not appear to have been
    intended to serve any purpose of the [Department], and while the
    Department would expect that force might be used at some point
    against an inmate, it would not expect the deliberate and unjustified
    use of force, apparently totally divorced from any need of the officer
    to exert control over the prisoner.
    
    Id. at *4.
           We believe that the standard adopted by the court in Velykis more
    effectively states the status of the law than the standard adopted in Robus and
    relied upon by common pleas. See, e.g., Savage v. Judge, No. 05-2551, 
    2007 WL 29283
    , at *5 (E.D. Pa. Jan. 2, 2006) (adopting the Velykis standard and finding
    that, for the purposes of that stage of the proceedings, the defendant acted outside
    the scope of his employment); Wesley v. Hollis, No. 03-3130, 
    2007 WL 1655483
    ,
    at *16 (E.D. Pa. June 6, 2007) (same); cf. Gray v. Wakefield, No. 3:CV-09-0979,
    
    2014 WL 2526619
    , at *3 (M.D. Pa. June 4, 2014) (relying on the Velykis standard,
    but concluding that the defendant acted in a manner not divorced from the need to
    exert control over the inmate). Thus, we conclude that a prison guard acts outside
    the scope of his duties when he or she uses “deliberate and unjustified” force on an
    15
    inmate “totally divorced from any need of the officer to exert control over the
    prisoner.” Velykis, 
    2006 WL 3098025
    , at *4.
    Applying the Velykis standard to the facts alleged herein, it is not clear that
    Defendants are entitled to sovereign immunity. Minor alleges that, while he was
    already handcuffed, Defendants beat him in the head, face, and body for four to
    five minutes and muffled his pleas for help by placing a wool hat over his head.
    (Compl. ¶¶ 25-29.) While Minor admits that he kicked at least one officer in self-
    defense (Id. ¶ 42), accepting as true all material allegations and reasonable
    inferences deducible therefrom, it is not clear that the initiation or extent of the
    beating was justified or related to the need to exert control over Minor.
    Common pleas also erred by considering Defendants’ explanation for its
    actions in resolving Defendants’ demurrer. Common pleas’ holding relied, in part,
    on its conclusion that “[t]he Defendants have set forth an explanation for their
    actions that is consistent with their duties in addressing order and discipline within
    the prison.” (Common pleas Op. at 4.) It is well-settled that our consideration of a
    demurrer is limited to the complaint and we “cannot consider matters collateral to
    the complaint.” Stilp v. Commonwealth, 
    910 A.2d 775
    , 791 (Pa. Cmwlth. 2006),
    aff’d sub nom. Stilp v. Commonwealth, Gen. Assembly, 
    974 A.2d 491
    (Pa. 2009).
    A defendant’s attempt to supply facts in a demurrer “makes the preliminary
    objection in the nature of a demurrer an impermissible ‘speaking demurrer.’” 
    Id. Defendants may
    assert facts showing that the allegations are not true or that the
    actions were not unexpected by the Commonwealth as an affirmative defense. But
    a demurrer is not an appropriate avenue to assert such facts.         We, therefore,
    conclude that common pleas erred in sustaining Defendants’ PO in the nature of a
    demurrer alleging sovereign immunity.
    16
    Failure to Exhaust
    The federal Prison Litigation Reform Act mandates that inmates exhaust
    “administrative remedies as are available” before filing suit asserting federal
    claims. 42 U.S.C. § 1997e(a). Pennsylvania also has its own prisoner litigation
    statute, the PLRA, applying an almost identical standard for claims in
    Pennsylvania courts arising under federal or state laws.       42 Pa. C.S. § 6603.
    Section 6603(a) of the PLRA provides: “Prison conditions litigation filed in or
    remanded to a court of this Commonwealth alleging in whole or in part a violation
    of Federal law shall be subject to any limitations on remedies established by
    Federal law or Federal courts with respect to the Federal claims.” 42 Pa. C.S. §
    6603(a). Because the entirety of Minor’s complaint is prison conditions litigation,
    and because he raises a claim under the United States Constitution, the exhaustion
    requirement of 42 U.S.C. § 1997e(a) applies to him.
    The exhaustion of administrative remedies provision of prison litigation
    reform laws were enacted
    to reduce the quantity and improve the quality of prisoner suits; to this
    purpose, Congress afforded corrections officials time and opportunity
    to address complaints internally before allowing the initiation of a . . .
    case. In some instances, corrective action taken in response to an
    inmate’s grievance might improve prison administration and satisfy
    the inmate, thereby obviating the need for litigation.
    Porter v. Nussle, 
    534 U.S. 516
    , 524–25 (2002). The United States Supreme Court
    has held that “proper exhaustion of administrative remedies . . . means using all
    steps that the agency holds out, and doing so properly.” Woodford v. Ngo, 
    548 U.S. 81
    , 90 (2006) (quotation omitted) (emphasis in original).           A necessary
    corollary to the requirement that parties properly follow the administrative
    procedures is that if an agency prevents a party from pursuing a remedy, the
    17
    agency does not “hold out” a remedy, and the remedy cannot be exhausted. See
    Brown v. Croak, 
    312 F.3d 109
    , 111 (3d Cir. 2002) (“The [federal] PLRA does not
    require exhaustion of all remedies.       Rather, it requires exhaustion of such
    administrative remedies ‘as are available.’”); see also Small v. Camden Cnty., 
    728 F.3d 265
    , 273 (3d Cir. 2013) (concluding that failure to receive a response to a
    grievance shows that the appeal process was “unavailable to him”). The burden is
    on the defendant to plead and prove the affirmative defense of failure to exhaust;
    “inmates are not required to specially plead or demonstrate exhaustion in their
    complaints.” Jones v. Bock, 
    549 U.S. 199
    , 216 (2007).
    In Kittrell, we explained the Department’s administrative procedures, the
    Inmate Grievance Review System (Grievance Policy), as follows:
    Pursuant to DOC’s Inmate Grievance Review System, 37 Pa. Code §
    93.9 (incorporating [The Department’s Grievance Policy,] DC–ADM
    804), inmates may seek resolution of problems or issues of concern
    arising during the course of their confinement (Grievance Process).
    The Grievance Process consists of three steps.
    In Step 1, an inmate must submit the initial grievance to the Grievance
    Coordinator within 15 working days of the initial incident. The
    Grievance Coordinator then has 15 working days to provide a written
    response.
    In Step 2, an inmate must appeal the grievance response to the Facility
    Manager or Superintendent within 15 working days of receiving it. In
    turn, the Manager or Superintendent must notify the inmate of his
    decision within 15 working days of receiving the appeal.
    If still dissatisfied, an inmate in Step 3 must submit the final appeal to
    the Secretary’s Office of Inmate Grievances and Appeals (Central
    Office) within 15 working days of receiving an appeal response. The
    Central Office then has 30 working days to respond to the inmate. The
    Grievance Process thus culminates in the Central Office’s response.
    
    Kittrell, 88 A.3d at 1092-93
    .
    18
    Here, the “Grievance Packet” attached as an exhibit to the Department’s POs
    shows that a grievance was received and processed by the Facility Grievance
    Coordinator on March 3, 2015. (POs, Ex. A.) The Grievance is dated February
    26, 2015, and labeled Grievance No. 554732. (Id.) The Grievance Packet next
    contains a grievance denial dated March 11, 2015. (Id.) This denial was originally
    numbered Grievance No. 554735, but the grievance number was crossed-out by
    hand and rewritten as Grievance No. 554732. (Id.) The Grievance Packet next
    includes an appeal of Grievance No. 554735, which was filed by Minor on March
    20, 2015.   This appeal is not signed or dated by the Grievance Coordinator
    showing that it was received and logged.      (Id.)   The Grievance Packet then
    provides a response to an appeal by the Facility Manager dated March 31, 2015.
    (Id.) The Facility Manager’s Appeal Response, like the response to the initial
    grievance was originally numbered Grievance No. 554735, but was written over by
    hand as Grievance No. 554732. (Id.) Defendants provide no explanation for the
    handwritten changes to these documents.
    In addition to the Grievance Packet, Defendants attached a spreadsheet
    listing the grievances filed by Minor. (POs, Ex. B) The spreadsheet shows that in
    addition to Grievance No. 554732, Minor filed other grievances with the
    Department around the same time as Grievance No. 554732.              (Id.)   The
    spreadsheet further shows that while Minor appealed other grievances through
    final review, he did not appeal Grievance No. 554732 past the second step of the
    Grievance Policy, appeal to the Facility Manager.        (Id.)   Nowhere on the
    spreadsheet is Grievance No. 554735 listed. (Id.) Defendants also attached to
    their POs an unsworn declaration by Dorina Varner, the records custodian of
    grievance appeals for the Department. (POs, Ex. C ¶ 8.) Ms. Varner declared that
    19
    she reviewed all the records and “[G]rievance [No.] 554732 was never appealed to
    final review, as such the grievance was never exhausted.” (Id. ¶ 11.)
    Rule 1028(a)(7) of the Pennsylvania Rules of Civil Procedure provides that a
    preliminary objection may be filed on the grounds that “(7) failure to exercise or
    exhaust a statutory remedy.” Pa. R.C.P. No. 1028(a)(7). Rule 1028(b)(2) of the
    Pennsylvania Rules of Civil Procedure provides that “[t]he court shall determine
    promptly all preliminary objections. If an issue of fact is raised, the court shall
    consider evidence by depositions or otherwise.”        Pa. R.C.P. No. 1028(b)(2)
    (emphasis added). A note to Rule 1028(b)(2) states that “[p]reliminary objections
    raising an issue under subdivision (a) . . . (7) cannot be determined from facts of
    record. In such a case, the preliminary objections must be endorsed with a notice
    to plead or no response will be required under Rule 1029(d).” Note to Pa. R.C.P.
    No. 1028(b)(2). When an issue of fact is raised by the preliminary objections, the
    court must resolve a disputed fact “through interrogatories, depositions, or an
    evidentiary hearing.” Pelzer v. Wetzel, 
    101 A.3d 142
    , 144 (Pa. Cmwlth. 2014)
    (quoting Schmitt v. Seaspray-Sharkline, Inc., 
    531 A.2d 801
    , 803 (Pa. Super.
    1987)). If a court of common pleas “fails to take evidence on a factual issue raised
    by preliminary objections, an appellate court may vacate the [court of common
    pleas’] order and remand for further proceedings.” 
    Pelzer, 101 A.3d at 144
    ; see
    also Lox, Stock and Bagels, Inc. v. Kotten Mach. Co. of California, Inc., 
    395 A.2d 954
    , 956 (Pa. Super. 1978) (“when the evidence in the record does not adequately
    support the lower court’s disposition of the preliminary objections, we will remand
    for further proceedings.”)
    Defendants’ POs allege new facts and are endorsed with a notice to plead.
    Minor did not respond with any evidence, but rather responded with a
    20
    Memorandum of Law opposing the POs by making legal and factual arguments.
    Therein, Minor repeated the allegation in his Complaint that he was told that he
    could not file a grievance related to the February 24, 2015, incident and objected to
    the documents in the “Grievance Packet” on the basis that the documents contain
    handwritten cross-outs changing the grievance number from No. 554735 to No.
    554732. (Memorandum of Law at 6.) Minor argued that he appealed Grievance
    No. 554735, which was the grievance challenging the misconduct charge, and
    repeats his allegation in the Complaint that he was not permitted to file a grievance
    on the abuse he suffered on February 24, 2015. (Id.)
    In Brown, Samuel Brown, an inmate at SCI-Houtzdale, filed a suit in the
    federal district court alleging that the inaction of prison officials caused him to be
    assaulted by other inmates and that the officials were deliberately indifferent to his
    medical needs. 
    Brown, 312 F.3d at 110-11
    . Brown alleged that he did not file a
    grievance because prison officials told him that the grievance process was not
    available to him until an investigation was completed. 
    Id. at 111.
    The defendant
    filed a motion to dismiss for failure to exhaust his administrative remedies, which
    was granted by the district court without taking any evidence. 
    Id. The United
    States Court of Appeals for the Third Circuit reversed. The court reasoned that the
    affirmative defense of failure to exhaust administrative remedies may, in
    appropriate cases, be the basis of a motion to dismiss. 
    Id. However, the
    court
    decided to not affirm the dismissal because Brown’s argument that he was induced
    to believe that he was required to wait for a security investigation must be viewed
    in the light most favorable to him, and that “[w]ithout further discovery, . . . there
    is insufficient evidence to find that Brown failed to exhaust his administrative
    remedies.” 
    Id. at 112.
    The court held that even though the instructions given by
    21
    prison officials were at odds with the Department’s Grievance Policy, “[a]ssuming
    security officials told Brown to wait for the termination of the investigation before
    commencing a formal claim . . . the formal grievance proceeding required by DC–
    ADM 804 was never ‘available’ to Brown within the meaning of 42 U.S.C. §
    1997e.” 
    Id. at 113.
          We find the Third Circuit’s reasoning in Brown persuasive and apply it to
    the instant matter. The POs and the Complaint raise an issue of fact as to whether
    Minor was told he could not file a grievance because the acts were connected to
    Minor’s own misconduct charge. Defendants have not presented any evidence on
    this point. The documents in the Grievance Packet that purportedly show that
    Minor did file a grievance are objected to by Minor, are clearly manipulated by
    someone’s hand, and the spreadsheet listing Minor’s grievance history and the
    unsworn declaration of Ms. Varner are all derivative of these manipulated
    documents.    Defendants have not explained why the grievance forms were
    manipulated by hand. Even though it is clear that Minor did not follow the
    procedures provided for in the Grievance Policy, it is not certain, based on Minor’s
    allegations and the questionable nature of the evidence presented by Defendants,
    that Minor failed to exhaust the remedies available to him. Therefore, we conclude
    that common pleas should have received additional evidence “through
    interrogatories, depositions, or an evidentiary hearing.” 
    Pelzer, 101 A.3d at 144
    .
    Accordingly, we will remand the matter to common pleas with instructions to take
    additional evidence to resolve the question of whether Minor was somehow
    prohibited from filing a grievance on the incident, and whether Minor exhausted
    his remedies under the Department’s Grievance Policy.
    22
    For the foregoing reasons, we reverse common pleas’ Order insofar as it
    sustains Defendants’ first PO alleging that Defendants are immune to Minor’s
    assault and battery claim, vacate common pleas’ Order insofar as it sustains
    Defendants’ second PO alleging failure to exhaust administrative remedies, and
    remand the matter so that common pleas may take additional evidence on whether
    Minor exhausted the administrative remedies available to him.
    ________________________________
    RENÉE COHN JUBELIRER, Judge
    23
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Fred Minor,                            :
    Appellant     :
    :
    v.                  :   No. 948 C.D. 2016
    :
    Sgt. Dave Kraynak, D.K. Starling,      :
    COI Walters, COI John Doe              :
    ORDER
    NOW, February 17, 2017, the Order of the Court of Common Pleas of
    Schuylkill County (common pleas) in the above-captioned matter, is hereby,
    REVERSED in part and VACATED in part. The Order is REVERSED insofar
    as it sustains Sgt. Dave Kraynak, D.K. Starling, COI Walters, and COI John Doe’s
    (Defendants’) first preliminary objection alleging sovereign immunity. The Order
    is VACATED insofar as it sustains Defendants’ second preliminary objection
    alleging that Fred Minor failed to exhaust administrative remedies. The matter is
    REMANDED to common pleas for additional proceedings in accordance with the
    above opinion.
    Jurisdiction relinquished.
    ________________________________
    RENÉE COHN JUBELIRER, Judge