J.L. Lamison v. UCBR ( 2020 )


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  •            IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Jody L. Lamison,                              :
    Petitioner             :
    :
    v.                             :   No. 1213 C.D. 2019
    :   Submitted: February 21, 2020
    Unemployment Compensation                     :
    Board of Review,                              :
    Respondent                   :
    BEFORE:        HONORABLE MARY HANNAH LEAVITT, President Judge
    HONORABLE MICHAEL H. WOJCIK, Judge
    HONORABLE J. ANDREW CROMPTON, Judge
    OPINION NOT REPORTED
    MEMORANDUM OPINION
    BY PRESIDENT JUDGE LEAVITT                                               FILED: July 30, 2020
    Jody Lamison (Claimant), pro se, petitions for review of an
    adjudication of the Unemployment Compensation Board of Review (Board) denying
    her claim for benefits under Section 402(b) of the Unemployment Compensation
    Law (Law), 43 P.S. §802(b).1 In doing so, the Board affirmed the Referee’s
    determination that because Claimant did not appear at the hearing, she failed to prove
    she had necessitous and compelling cause to leave work. For the following reasons,
    we vacate and remand to the Board.
    Claimant worked part-time for Harrison Township (Employer) as a
    secretary in the Code and Zoning Office. Her last day was February 18, 2019.
    Claimant filed a claim for unemployment compensation benefits on the ground that
    she resigned due to a hostile work environment. The Unemployment Compensation
    1
    Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended, 43 P.S. §802(b),
    which states, in relevant part, that a claimant shall be ineligible for compensation for any week in
    which the claimant’s unemployment is due to voluntarily leaving work without cause of a
    necessitous and compelling nature.
    (UC) Service Center granted benefits. Employer appealed, and the Referee held a
    hearing on May 16, 2019. Claimant did not participate in the hearing.
    Employer presented the testimony of Richard Hill, Jr., Township
    Manager. Hill testified that he learned of Claimant’s intended resignation on
    February 15, 2019. On that day, Claimant had emailed her resignation, effective
    March 1, 2019, to her supervisor Lindsay Fraser. Fraser forwarded the email to Hill.
    Hill testified that after receiving Claimant’s resignation, he and Employer “decided
    [they] were not going to schedule her for the next two weeks” because “there was
    no need for [her] position[.]” Notes of Testimony (N.T.), 5/16/2019, at 5; Certified
    Record (C.R.) Item No. 8. Hill testified that Claimant had never communicated any
    complaints or concerns about the work environment to him.
    After hearing Hill’s testimony, the Referee explained that when a
    claimant “resign[s] with notice and is not permitted to work through that notice, the
    separation is considered an involuntary separation through the date of the resignation
    notice.” N.T. 5-6. Therefore, the Referee advised Employer that he would consider
    Claimant’s eligibility under Section 402(e) of the Law, 43 P.S. §802(e), from the
    date she announced her resignation through March 1, 2019.2 Hill offered no
    evidence that Claimant was terminated for willful misconduct.
    According to a call report sheet maintained by the Board, on May 17,
    2019, Claimant’s attorney called the Board to report that she did not appear at the
    hearing because she lacked advance notice. Counsel explained that Claimant had
    recently moved and the notice of hearing did not arrive at her new address until the
    2
    Section 402(e) of the Law provides, in relevant part, that “[a]n employe shall be ineligible for
    compensation for any week ... [i]n which his unemployment is due to his discharge or temporary
    suspension from work for willful misconduct....” 43 P.S. §802(e).
    2
    day after the hearing. The Department’s call report sheet noted that Claimant had
    not notified the Board of her new address. See C.R. Item No. 9.
    On May 20, 2019, the Referee issued a decision that affirmed the UC
    Service Center’s decision in part. The Referee found that Claimant’s separation was
    involuntary through the effective date of her resignation, March 1, 2019, because
    Employer did not permit her to work during that time. Because Employer presented
    no evidence of willful misconduct, the Referee held that Claimant was not ineligible
    for benefits under Section 402(e) of the Law, 43 P.S. §802(e), for the waiting week
    ending February 23, 2019, and the compensable week ending March 2, 2019.
    Because Claimant offered no evidence that her separation from employment after
    March 1, 2019, was involuntary or that she had a necessitous and compelling cause
    for quitting as of March 1, 2019, the Referee held that she was ineligible for benefits
    after that date by reason of Section 402(b) of the Law, 43 P.S. §802(b).
    Claimant appealed to the Board. Attached to her appeal was a copy of
    a contemporaneous email from Claimant’s counsel to the Board stating, in pertinent
    part, as follows:
    Please accept the following on behalf of my client, Jody
    Lamison. She wishes to appeal the [R]eferee’s decision in this
    case, and requests a remand hearing.
    ***
    Reason for Appeal: Claimant has additional testimony and
    evidence not yet considered in the Referee’s original decision
    that she would like to present in a remand hearing.
    C.R. Item No. 11.
    The Board affirmed the Referee’s decision.           The Board denied
    Claimant’s request for a remand hearing, noting that Claimant had “fail[ed] to offer
    3
    a legally sufficient reason to support a finding of proper cause for her nonappearance
    at the referee’s hearing.” Board Adjudication, 7/3/2019, at 1. Claimant, now pro
    se, has petitioned for this Court’s review.
    On appeal,3 Claimant asks this Court to reverse the Board’s decision
    and reinstate the Service Center’s award of benefits under Section 402(b) of the Law,
    43 P.S. §802(b). Claimant contends that she did not attend the Referee’s hearing on
    May 16, 2019, because she did not receive the notice of hearing until May 17, 2019.
    Claimant further contends that had she attended, she would have offered evidence
    that her separation from work was involuntary because a hostile work environment
    forced her to quit. The Board responds that it properly denied Claimant’s request
    for a remand hearing because she did not offer proper cause for her nonappearance
    at the first hearing. It asserts that Claimant’s telephone call that she had not received
    the notice of hearing was inadequate; Claimant had to advise the Board of this issue
    in writing.
    The Board’s regulations address requests for reopening the record
    where a party does not attend a scheduled hearing. Section 101.24 provides, in
    relevant part:
    (a) If a party who did not attend a scheduled hearing
    subsequently gives written notice, which is received by the
    tribunal prior to the release of a decision, and it is determined by
    the tribunal that his failure to attend the hearing was for reasons
    which constitute “proper cause,” the case shall be reopened.
    Requests for reopening, whether made to the referee or Board,
    shall be in writing; shall give the reasons believed to constitute
    3
    Our review determines “whether constitutional rights were violated, [whether] an error of law
    was committed or whether necessary findings of fact are supported by substantial competent
    evidence.” Seton Company v. Unemployment Compensation Board of Review, 
    663 A.2d 296
    , 298
    n.2 (Pa. Cmwlth. 1995).
    4
    “proper cause” for not appearing; and they shall be delivered or
    mailed [to the Department].
    ***
    (c) A request for reopening the hearing which … is received or
    postmarked on or before the 15th day after the decision of the
    referee was mailed to the parties shall constitute a request for
    further appeal to the Board and a reopening of the hearing, and
    the Board will rule upon the request. If the request for reopening
    is allowed, the case will be remanded and a new hearing
    scheduled, with written notice thereof to each of the parties. At
    a reopened hearing, the opposing party shall be given the
    opportunity to object to the reopening if he so desires. If the
    request to have the hearing reopened is denied, the Board will
    append to the record the request, supporting material and the
    ruling on the request, so that it shall be subject to review in
    connection with any further appeal to the Commonwealth Court.
    
    34 Pa. Code §101.24
     (emphasis added). A claimant’s failure to receive, or timely
    receive, a hearing notice can constitute “proper cause” for reopening a hearing.
    Verdecchia v. Unemployment Compensation Board of Review, 
    657 A.2d 1341
    , 1343-
    44 (Pa. Cmwlth. 1995); Coin Automatic Laundry Equipment Company v.
    Unemployment Compensation Board of Review, 
    447 A.2d 690
    , 691 (Pa. Cmwlth.
    1982).
    In general, the “[m]ailing of notices, orders or decisions of a referee, or
    of the Board to the parties at their last known addresses as furnished by the parties
    to the referee, the Board or the Department [of Labor and Industry], shall constitute
    notice of the matters therein contained.” 
    34 Pa. Code §101.53
    . A party is presumed
    to have received notice “[w]here notice, mailed to a party’s last known address, is
    not returned by the postal authorities as undeliverable[.]” John Kenneth, Ltd. v.
    Unemployment Compensation Board of Review, 
    444 A.2d 824
    , 826 (Pa. Cmwlth.
    1982). This presumption of receipt “is based on the notion that, once the notice,
    5
    properly addressed, is placed in the mail, there are usually two options: either the
    notice will be delivered as addressed, or, if it cannot be delivered, it will be returned
    to the sender.” Volk v. Unemployment Compensation Board of Review, 
    49 A.3d 38
    ,
    41 (Pa. Cmwlth. 2012). “Although those two options are the most likely to occur in
    our experience, there are occasions in which mail is lost or not delivered for some
    reason.” 
    Id.
     The presumption of receipt is rebuttable. “If the addressee is not given
    the opportunity to present evidence to rebut the presumption of receipt, the
    presumption would become irrebuttable, a legal consequence that is generally
    disfavored by both the United States and Pennsylvania Supreme Courts as violating
    due process.” 
    Id. at 42
    . Thus, the claimant must have the opportunity to rebut the
    presumption of receipt because it may establish proper cause for not attending a
    referee’s hearing.
    Testimony denying receipt of the item mailed does not rebut the
    presumption. Department of Transportation, Bureau of Driver Licensing v. Grasse,
    
    606 A.2d 544
    , 546 (Pa. Cmwlth. 1991).             See also Janick v. Unemployment
    Compensation Board of Review, 
    383 A.2d 973
     (Pa. Cmwlth. 1978) (rejecting
    claimant’s assertion that she did not receive notice of hearing where the record
    contained the hearing notice sent to claimant and her attorney); Anker v.
    Unemployment Compensation Board of Review (Pa. Cmwlth., No. 434 C.D. 2010,
    filed December 29, 2010) (unreported) (claimant’s assertion that she did not receive
    notice of hearing did not overcome presumption where notice was sent to her correct
    address and not returned to the Board as undeliverable); Poplawski v. Unemployment
    Compensation Board of Review (Pa. Cmwlth., No. 2612 C.D. 2009, filed June 30,
    6
    2010) (unreported) (court rejected claim of no receipt where claimant’s correct
    address was used and claimant had received other Board documents at that address).4
    Generally, the Board’s decision to grant or deny a party’s request for a
    remand hearing is a matter of administrative discretion.                     Georgia-Pacific
    Corporation v. Unemployment Compensation Board of Review, 
    630 A.2d 948
    , 951
    (Pa. Cmwlth. 1993). Section 101.104 of the Board’s regulations, however, provides,
    in part, that:
    (a) The Board may allow or disallow any application for a further
    appeal without hearing, solely on the basis of the application and
    the record.
    ***
    (c) If the further appeal is allowed by the Board, or if the Board
    removes an appeal from the referee to the Board and on its own
    motion assumes jurisdiction of the appeal, notification shall be
    mailed to the last known post office address of each interested
    party. The Board will review the previously established record
    and determine whether there is a need for an additional hearing.
    Under section 504 of the Unemployment Compensation Law (43
    P.S. §824), the Board may affirm, modify or reverse the decision
    of the referee on the basis of the evidence previously submitted
    in the case, or the Board may direct the taking of additional
    evidence, if in the opinion of the Board, the previously
    established record is not sufficiently complete and adequate to
    enable the Board to render an appropriate decision. The further
    appeal shall be allowed and additional evidence required in any
    of the following circumstances:
    (1) Whenever the further appeal involves a material
    point on which the record below is silent or
    incomplete or appears to be erroneous.
    4
    Pursuant to Commonwealth Court Internal Operating Procedure §414(a), 
    210 Pa. Code §69.414
    (a), an unreported opinion of this Court may be cited for its persuasive value and not as
    binding precedent.
    7
    (2) It appears that there may have been a denial of a
    fair hearing under the rules.
    (3) Under §101.24 (relating to reopening of hearing)
    a request for reopening received after the decision
    of the referee was issued which constitutes a request
    for further appeal to the Board.
    
    34 Pa. Code §101.104
    .
    We have explained that the Board must allow a “further appeal” where
    there is “a material point on which the record below is silent, incomplete, or where,
    [] the request for reopening is made under 
    34 Pa. Code §101.24
    .” Volk, 49 A.3d at
    43. Further, “[f]or the purposes of reopening the record under 
    34 Pa. Code §101.24
    ,
    whether the petitioner had proper cause for not attending the hearing is a material
    point[.]” 
    Id.
    Volk, 
    49 A.3d 38
    , is instructive. In that case, the claimant did not appear
    at the referee’s hearing, and the referee found the claimant ineligible for benefits.
    The claimant appealed to the Board, arguing that he did not attend the hearing
    because he was not notified of the time and place of the hearing. The Board denied
    the claimant’s request for another hearing because the record established a
    presumption that the claimant had timely received the hearing notice and the
    claimant’s denial of receipt alone was not enough to overcome it. On appeal, this
    Court determined that the Board erred by basing its decision solely on the statements
    in the claimant’s appeal. We concluded that a claimant challenging the presumption
    of receipt must be given the opportunity to rebut the presumption at a hearing,
    otherwise, the presumption becomes irrebuttable.
    In Coin Automatic Laundry, 
    447 A.2d 690
    , the employer appealed a
    referee’s decision, asserting that it did not appear at the referee’s hearing because it
    did not receive notice of the hearing. The Board denied the employer’s appeal
    8
    without affording it an opportunity to present evidence that it had proper cause for
    missing the hearing. We remanded the matter to the Board, directing it to hold a
    hearing to allow the employer to present evidence to rebut the presumption it had
    timely received the hearing notice. We stated: “[w]e cannot pass upon the adequacy
    or truth of such offered evidence, but neither can we conclude that it has been
    adjudicated absent any opportunity to present it.” 
    Id. at 691
    .
    Given this precedent, we conclude that the Board erred in denying
    Claimant’s request for a remand hearing. Claimant’s counsel informed the Board
    by phone that Claimant was absent from the Referee’s hearing because she did not
    receive the hearing notice until a day after the hearing. In Claimant’s subsequent
    appeal to the Board, her attorney requested a remand hearing, which the Board
    denied because it found that Claimant’s appeal form did not contain a legally
    sufficient reason for her nonappearance at the hearing. In light of counsel’s phone
    call on May 17, 2019, the Board had notice of Claimant’s claim that she did not
    timely receive the hearing notice. The Board should have given Claimant the
    opportunity to present evidence to rebut the presumption of timely receipt and prove
    her contention that she did not attend the hearing because she did not have notice.5
    The Board argues that “[a]lthough Claimant’s counsel called the referee
    after the hearing and stated Claimant did not timely receive notice of the hearing,
    this was not considered to be an appeal and did not trigger an automatic remand
    5
    The Board’s regulations provide that it may grant a request for rehearing for “good cause in the
    interest of justice without prejudice to any party.” 
    34 Pa. Code §101.111
    . To determine whether
    good cause exists, the Board must consider whether the requesting party has presented new
    evidence or changed circumstances or whether it failed to consider relevant law. Laster v.
    Unemployment Compensation Board of Review, 
    80 A.3d 831
    , 834 (Pa. Cmwlth. 2013); Georgia-
    Pacific Corporation, 
    630 A.2d at 953
     (explaining that the Board has good cause to grant
    reconsideration to revisit a legal issue). Because it did not consider the law surrounding the
    presumption of receipt, the Board could have revisited the issue by granting a remand hearing.
    9
    hearing for appearance [] because it was not in writing.” Board’s Brief at 8. The
    Board’s arguments are not persuasive. Section 101.104(c) of the Board’s regulations
    provides that once a party makes a request for a hearing and appeal under 
    34 Pa. Code §101.24
    , the Board should allow the “further appeal” and the introduction of
    additional evidence. Moreover, as this Court has noted:
    the Board previously has granted rehearing requests where there
    has been no explanation at all in the appeal documents about a
    party’s failure to attend a hearing. The petitioners in McNeill,
    Sanders, and Verdecchia[6] were given a hearing at which they
    had the opportunity to fully explain why they were unable to
    attend their respective hearings, and to submit evidence to
    support their claims. While the Board has some discretion in
    deciding whether to grant a request for a remand hearing, subject
    to the limitations in 
    34 Pa. Code §101.104
    (c), the Board has not
    applied consistent standards for the exercise of that discretion.
    Sometimes the Board requires specific explanations about why
    the notice was not received and other times it does not. The lack
    6
    In McNeill v. Unemployment Compensation Board of Review, 
    511 A.2d 167
     (Pa. 1986), the
    referee made a decision favorable to the claimant after the employer did not appear at the hearing.
    The employer appealed to the Board and requested a remand hearing. In its request, the employer
    did not explain its absence at the first hearing. Instead, the employer wrote: “We do not agree with
    the decision rendered by the referee … [the claimant] should not be eligible for unemployment
    [compensation benefits.]” 
    Id. at 170
    . The Board remanded the case for a second hearing before
    the referee to establish additional testimony related to the merits of the case. In Sanders v.
    Unemployment Compensation Board of Review, 
    524 A.2d 1031
     (Pa. Cmwlth. 1987), the employer
    contacted the referee shortly before the scheduled hearing to explain that its representative was
    unable to attend. The referee’s staff member said the referee would telephone the representative
    during the hearing. This did not happen and the referee issued a determination favorable to the
    claimant. The employer appealed to the Board and requested a reopening of the record because it
    did not receive the notice of hearing until thirty minutes before the hearing. The Board granted
    employer’s request and remanded the matter for another hearing. Lastly, Verdecchia v.
    Unemployment Compensation Board of Review, 
    657 A.2d 1341
     (Pa. Cmwlth. 1995), like McNeill,
    involved a referee who made a decision favorable to the claimant after the employer did not appear
    at the hearing. The employer appealed, stating that it had not received the hearing notice. The
    Board remanded for a second hearing and allowed the employer to present evidence to support its
    claim that it did not receive the hearing notice.
    10
    of consistent standards in these matters is troubling, particularly
    where the refusal to remand prevents the party against whom the
    presumption of receipt is being asserted from having the
    opportunity to present evidence to satisfy its burden of rebutting
    that presumption. As previously stated, this effectively
    transforms the presumption of receipt into an irrebuttable
    presumption, a result not favored under the principles of due
    process.
    Volk, 49 A.3d at 46-47 (emphasis in original) (internal citations omitted).
    It is well settled that “the essential elements of due process in an
    administrative proceeding are notice and an opportunity to be heard.” Groch v.
    Unemployment Compensation Board of Review, 
    472 A.2d 286
    , 287-88 (Pa. Cmwlth.
    1984). “Providing notice of a hearing to all interested parties is not discretionary,
    but mandatory.” Allrutz v. Unemployment Compensation Board of Review, 
    463 A.2d 100
    , 102 (Pa. Cmwlth. 1983). If Claimant truly did not receive the hearing
    notice in a timely manner, she was denied notice and the opportunity to be heard. 
    Id.
    For all of the foregoing reasons, we vacate the Board’s order and
    remand for proceedings consistent with this opinion, i.e., to allow Claimant the
    opportunity to prove her contention that she did not attend the Referee’s hearing
    because she did not have notice.
    _____________________________________
    MARY HANNAH LEAVITT, President Judge
    11
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Jody L. Lamison,                         :
    Petitioner            :
    :
    v.                           :   No. 1213 C.D. 2019
    :
    Unemployment Compensation                :
    Board of Review,                         :
    Respondent              :
    ORDER
    AND NOW, this 30th day of July, 2020, the order of the Unemployment
    Compensation Board of Review dated July 3, 2019, entered in the above-captioned
    matter is VACATED, and this matter is REMANDED to the Board for further
    proceedings consistent with this opinion.
    Jurisdiction relinquished.
    _____________________________________
    MARY HANNAH LEAVITT, President Judge