Glover, M. v. Udren Law Offices ( 2017 )


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  • J-A21008-17
    NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37
    MARY E. GLOVER, INDIVIDUALLY AND                  IN THE SUPERIOR COURT
    ON BEHALF OF OTHER SIMILARLY                                OF
    SITUATED FORMER AND CURRENT                            PENNSYLVANIA
    HOMEOWNERS IN PENNSYLVANIA,
    Appellant
    v.
    UDREN LAW OFFICES, P.C., A NEW
    JERSEY DEBT COLLECTOR,
    Appellee                    No. 1953 WDA 2016
    Appeal from the Order Entered November 29, 2016
    In the Court of Common Pleas of Allegheny County
    Civil Division at No(s): GD-11-018015
    BEFORE: BENDER, P.J.E., OLSON, J., and STABILE, J.
    MEMORANDUM BY BENDER, P.J.E.:                 FILED NOVEMBER 20, 2017
    Appellant, Mary E. Glover, individually and on behalf of other similarly
    situated former and current homeowners in Pennsylvania, appeals from the
    trial court’s November 29, 2016 order sustaining Appellee’s, Udren Law
    Offices, P.C., a New Jersey debt collector (hereinafter “Udren”), preliminary
    objections based on collateral estoppel. We affirm.
    This case has a long, convoluted history. We begin by summarizing the
    factual allegations set forth in Ms. Glover’s class action complaint underlying
    this appeal. Ms. Glover entered into a residential real estate loan transaction
    with Washington Mutual Bank, F.A (referred to herein as “WaMu Bank”) on
    August 2, 2002, in which she agreed to repay a $9,997 loan to WaMu Bank
    J-A21008-17
    (or its mortgage and note successors or assigns) by making monthly principal
    and interest payments of $67.35 over a 30-year period.       See Complaint,
    8/31/2011, at ¶¶ 7, 8. In March 2005, Ms. Glover sustained injuries in an
    automobile accident and suffered a significant loss of income as a result. 
    Id. at ¶
    9. Thereafter, she made a request to WaMu Bank for a loan modification
    to reduce her monthly payment. 
    Id. In response,
    Washington Mutual Home
    Loans (referred to herein as “WaMu Home Loans”) — a wholly owned
    subsidiary of WaMu Bank — demanded that she pay $559.15, which
    represented three overdue monthly payments plus three late charges, or else
    her home would be “sold by the Sheriff to pay off the mortgage debt[.]” 
    Id. at ¶
    ¶ 5, 10.1 In order to save her home, Ms. Glover entered into a Forbearance
    Agreement with WaMu Bank, in which it agreed to postpone Ms. Glover’s
    monthly payments for four months, and reevaluate Ms. Glover’s application
    for financial assistance on April 1, 2006. 
    Id. at ¶
    11. However, instead of
    waiting until April 1, 2006, to reevaluate Ms. Glover’s application, WaMu Home
    Loans notified Ms. Glover on March 14, 2006, that her application for a loan
    work-out was denied. 
    Id. at ¶
    12.
    Further, at some point between March 14, 2006 and April 10, 2006, an
    attorney for Udren called Ms. Glover and advised her that she needed to pay
    $1,700 for about eleven months of missed payments, and additional
    ____________________________________________
    1Although Ms. Glover distinguishes WaMu Bank from WaMu Home Loans in
    her complaint, the parties seem to collectively refer to them as “WaMu” on
    appeal. Thus, when we discuss them infra, we do the same.
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    attorney’s fees and costs of approximately $1,697.28.           
    Id. at ¶
    13.
    Thereafter, on April 10, 2006, Udren filed a foreclosure complaint, asserting a
    claim against Ms. Glover for $12,652.36. 
    Id. at ¶
    ¶ 14, 15. In the foreclosure
    complaint, Udren alleged that Ms. Glover owed $1,855 for collection costs,
    which included a title report, court costs, and attorney’s fees. 
    Id. at ¶
    16.
    Ms. Glover claimed that the court costs and attorney’s fees demanded by
    Udren had not been incurred, and the foreclosure complaint did not set forth
    facts regarding how such amounts were calculated. 
    Id. at ¶
    ¶ 17, 18.
    On June 7, 2006, Ms. Glover accepted a loan modification agreement
    from WaMu Home Loans.         
    Id. at ¶
    ¶ 22, 26.   Further, WaMu Home Loans
    informed Ms. Glover that she owed $3,696 for “foreclosure fees & costs[,]”
    and demanded a check in that amount. 
    Id. at ¶
    ¶ 22, 23. Ms. Glover did not
    remit a $3,696 check, but neither WaMu Bank nor WaMu Home Loans
    subsequently notified her that such payment was required, or that they did
    not consider the loan modification agreement accepted because of her failure
    to pay $3,696. 
    Id. at ¶
    24.
    Later, in November 2006, WaMu Home Loans informed Ms. Glover that
    starting December 1, 2006, Wells Fargo Home Mortgage (“Wells Fargo”) would
    become her servicer with respect to subsequent monthly payments. 
    Id. at ¶
    27. Ms. Glover received several letters from Wells Fargo indicating that it did
    not intend to honor the June 7, 2006 loan modification agreement she entered
    into with WaMu Home Loans. 
    Id. at ¶
    28. Wells Fargo proposed multiple loan
    modification agreements to Ms. Glover during 2007, but she found them all
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    financially impossible to accept. 
    Id. Ms. Glover
    therefore made payments to
    Wells Fargo pursuant to the terms of the June 7, 2006 loan modification
    agreement with WaMu Home Loans. 
    Id. On January
    4, 2008, Ms. Glover and Wells Fargo finally entered into a
    loan modification agreement.          
    Id. at ¶
    29.   Ms. Glover thereafter made
    payments pursuant to the January 4, 2008 loan modification agreement,
    which Wells Fargo accepted. 
    Id. at ¶
    31. In light of the January 4, 2008 loan
    modification agreement, WaMu Bank no longer had any interest in Ms.
    Glover’s debt. 
    Id. at ¶
    32.
    On June 8, 2008, Ms. Glover filed a complaint in the Court of Common
    Pleas of Allegheny County against Udren and several others, as part of a case
    initially entitled Glover v. Washington Mutual Bank, F.A., et al., Civil
    Action No. GD 08-011474. See Complaint, 8/31/2011, at ¶ 36. WaMu Bank
    filed a Notice of Removal on July 14, 2008, and the case proceeded in federal
    court. 
    Id. at ¶
    ¶ 36, 37.2 There, Ms. Glover advanced claims against Udren
    under the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. § 1692 et
    seq., the Pennsylvania Fair Credit Extension Uniformity Act (“FCEUA”), 73 P.S.
    § 2270.4, the Pennsylvania Loan Interest and Protection Act (“Act 6”), 41 P.S.
    § 101 et seq., and the Pennsylvania Unfair Trade Practices and Consumer
    Protection Law (“UTPCPL”), 73 P.S. § 201-9.2. 
    Id. at ¶
    37. The federal court
    ____________________________________________
    2According to Ms. Glover, “[t]he Office of Thrift Supervision … closed WaMu
    Bank as a failed institution on September 25, 2008, and appointed the Federal
    Deposit Insurance Corporation … as Receiver.” Complaint, 8/31/2011, at ¶ 4.
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    ultimately dismissed all claims against Udren except for state law counts under
    Act 6 and the UTPCPL. 
    Id. at ¶
    38. The parties eventually entered into a
    stipulation seeking an entry of final judgment for the dismissed claims against
    Udren, and a voluntary dismissal without prejudice for the remaining claims,
    i.e., the Act 6 and UTPCPL claims, against it. See 
    id. at ¶
    42. In entering the
    stipulation, Ms. Glover and Udren had the joint expectation that Ms. Glover
    would reassert the Act 6 and UTPCPL claims in state court, and file an appeal
    regarding the other dismissed claims in federal court. 
    Id. at ¶
    ¶ 39, 40.3
    On August 31, 2011, Ms. Glover filed the complaint underlying this
    appeal, where she reasserted the Act 6 and UTPCPL claims against Udren that
    the federal court dismissed without prejudice. See 
    id. at ¶
    42. In short, she
    maintains that Udren “has collected unlawful charges from Ms. Glover,
    including unincurred attorney fees based on a flat-rate without court
    authorization, prior to a time when any fees should have been collected, in
    violation of the contract and state law.” 
    Id. at ¶
    35. On October 21, 2011,
    Udren filed preliminary objections, which the trial court sustained.           It
    dismissed Ms. Glover’s complaint with prejudice on June 13, 2012.
    Specifically, in dismissing Ms. Glover’s Act 6 claims, the trial court explained:
    [Ms. Glover] is pursuing a private cause of action under Act 6
    pursuant to Section 502 of Act 6 which permits a person who has
    paid charges prohibited by or in excess of those allowed by law to
    recover the amount of the excess charges in a lawsuit against the
    ____________________________________________
    3 We note that the litigation against the other defendants, including Wells
    Fargo, continued in federal court.
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    person who collected such excess charges. This Section reads as
    follows:
    § 502. Usury and excess charges recoverable
    A person who has paid a rate of interest for the loan or use
    of money at a rate in excess of that provided for by this act
    or otherwise by law or has paid charges prohibited or in
    excess of those allowed by this act or otherwise by law may
    recover triple the amount of such excess interest or charges
    in a lawsuit against the person who has collected such
    excess interest or charges.
    [41 P.S. § 502.]
    Under the structure of Act 6, a person may recover damages
    under Section 502 only upon a showing that the defendant
    charged fees in violation of other provisions of Act 6 or otherwise
    by law. Section 406 is the provision in Act 6 upon which [Ms.
    Glover] relies to support her claims under Section 502. This
    provision reads as follows:
    § 406. Attorney’s fees payable
    With regard to residential mortgages, no residential
    mortgage lender shall contract for or receive attorney’s
    fees from a residential mortgage debtor except as follows:
    (1) Reasonable fees for services included in actual
    settlement costs.
    (2) Upon commencement of foreclosure or other legal
    action with respect to a residential mortgage, attorney’s
    fees which are reasonable and actually incurred by the
    residential mortgage lender may be charged to the
    residential mortgage debtor.
    (3) Prior to commencement of foreclosure or other legal
    action attorneys’ fees are reasonable and actually not in
    excess of fifty dollars ($50) provided that no attorneys’ fees
    may be charged for legal expenses incurred prior to or
    during the thirty-day notice period provided in section 403
    of this act. (Emphasis added).
    [41 P.S. § 406.]
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    Section 406 regulates only the fees that a residential mortgage
    lender may contract for or receive. A residential mortgage lender
    is defined in Section 101 of Act 6 as “any person who lends money
    or extends or grants credit and obtains a residential mortgage to
    assure payment of the debt.” [41 P.S. § 101. Udren] never lent
    money to [Ms. Glover] or obtained a residential mortgage from
    [Ms. Glover]. Thus, [Udren] is not a residential mortgage lender;
    [Udren] is, instead, a debt collector governed by Pennsylvania’s
    Fair Credit Extension Uniformity act, 73 P.S. § 2270.1 et seq.5
    5 In this litigation, [Ms. Glover] does not allege that [Udren]
    violated any provisions of the Fair Credit Extension
    Uniformity Act.
    Since [Ms. Glover] relies solely on Section 406, since Section 406
    applies only to residential mortgage lenders, and since [Udren] is
    not a residential mortgage lender, I am dismissing [Ms. Glover’s]
    claims raised in Counts I-IV for failure to plead any violations of
    Act 6 that would allow recovery under Section 502.
    Trial Court Opinion, 6/13/2012, at 3-5 (some footnotes omitted; emphasis in
    trial court’s opinion).   In addition, the trial court dismissed Ms. Glover’s
    remaining claims under the UTPCPL. See 
    id. at 7-14.
    Ms. Glover filed a timely appeal to this Court, and we affirmed the trial
    court’s order on April 23, 2014. In short, we agreed with the trial court that
    because “Udren is not a residential mortgage lender, it cannot violate section
    406.” Glover v. Udren Law Offices, P.C., 
    92 A.3d 24
    , 29 (Pa. Super. 2014).
    Moreover, “[w]e reject[ed] the notion that by use of the term ‘person’ in
    section 502, the Legislature inferentially expanded the scope of potential
    violators of section 406 of the Act.” 
    Id. Thereafter, Ms.
    Glover filed a petition
    for allowance of appeal to our Supreme Court, which was granted on January
    13, 2015.
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    While Ms. Glover’s appeal was pending before our Supreme Court, her
    federal litigation against Wells Fargo, among others, continued. On October
    14, 2015, the U.S. Court of Appeals for the Third Circuit issued an opinion, in
    which it affirmed the entry of summary judgment in favor of Wells Fargo on
    Ms. Glover’s Act 6 claim. It stated:
    Section 406 of Act 6 allows a residential mortgage lender to
    contract for or receive from the mortgage debtor a reasonable fee
    actually incurred in connection with foreclosure actions. Even
    assuming Wells Fargo is a “residential mortgage lender” under §
    406, [Ms.] Glover has failed to present evidence on which a
    reasonable jury could conclude that she was charged
    attorney’s fees not incurred or permitted under the loan
    documents and, more significantly, that she paid any such
    fees. Thus, she has not shown that there is a genuine issue of
    material fact for the jury to resolve in connection with her Act 6
    claim and so we will affirm summary judgment in Wells Fargo’s
    favor….
    Glover v. Wells Fargo Home Mortg., 629 Fed.Appx. 331, 343 (3d Cir. 2015)
    (emphasis added; internal citation omitted).
    After the Third Circuit’s decision in the federal Glover case, our
    Supreme Court issued its opinion in Ms. Glover’s case against Udren on June
    20, 2016. Glover v. Udren Law Offices, P.C., 
    139 A.3d 195
    (Pa. 2016). In
    that opinion, our Supreme Court reversed the order sustaining Udren’s
    preliminary objections on Ms. Glover’s Act 6 claims, explaining that “[u]nder
    a straightforward application of the statute, … Section 406 restricts the
    circumstances under which residential mortgage lenders may contract for or
    receive fees, while Section 502 provides a broad remedy against anyone who
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    has collected such fees.” 
    Id. at 199-200.4
    Thus, in contrast to the trial court
    and this Court’s prior determinations, our Supreme Court “conclude[d] that a
    borrower may recover under Section 502 from any entity — not solely the
    residential mortgage lender — that collects excessive attorney’s fees in
    connection with a foreclosure.” 
    Id. at 200.
    In responding to the Dissent’s
    position that Section 502 provides relief only to a person who has violated
    some other substantive provision of the law, see 
    id. at 201,
    the Supreme
    Court’s Majority observed that “collection is the express and controlling
    litmus under Section 502….” 
    Id. (emphasis in
    original). It then remanded
    the case to the trial court for further proceedings. 
    Id. Following remand
    of this case to the trial court, Udren filed preliminary
    objections to the complaint again, arguing that it should be dismissed based
    on, inter alia, collateral estoppel, given the Third Circuit’s determination that
    Ms. Glover “had not proven that she paid any illegal fees to anyone.” See
    Udren’s Preliminary Objections, 10/5/2016, at ¶ 20 (emphasis in original).
    Relying on the Third Circuit’s opinion, the trial court agreed, determining:
    The federal Glover case involved the identical Glover plaintiff as
    in this matter, suing Wells Fargo … for improperly charging fees in
    connection with her mortgage loan under 41 P.S. §§ 406 and 502.
    The federal case involved identical fees and an identical fact
    pattern on which Ms. Glover now sues in this court.1 The Third
    Circuit affirmed the district court’s grant of summary judgment in
    favor of Wells Fargo, finding that “[Ms.] Glover has failed to
    present evidence on which a reasonable jury could conclude that
    ____________________________________________
    4 We note that this Court affirmed the dismissal of Ms. Glover’s claims under
    the UTPCPL, and our Supreme Court did not consider her UTPCPL claims on
    appeal.
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    she was charged with attorney’s fees not incurred or permitted
    under the loan documents and, more significantly, that she paid
    any such fees.” Glover v. Wells Fargo Home Mortg., 629 Fed.
    Appx. at 343.
    1 In fact, the present case against Udren began as a part of
    the federal litigation, but was severed and re-filed in this
    court via consent of the parties in order to proceed
    independent of the federal litigation.
    The doctrine of collateral estoppel may be invoked to preclude a
    party from litigating an issue that was previously litigated
    unsuccessfully in an action with another party. The Pennsylvania
    Supreme Court has identified four elements requisite to
    maintaining a plea of collateral estoppel: (1) the issue decided in
    the prior adjudication was identical with the one presented in the
    later action; (2) there was a final judgment on the merits; (3) the
    party against whom the plea is asserted was a party or in privity
    with a party to the prior adjudication; and (4) the party against
    whom it is asserted has had a full and fair opportunity to litigate
    the issue in question in a prior action. Shaffer v. Smith, 
    673 A.2d 872
    , 874 (Pa. 1996) (citing Parklane Hosiery Co. v. Shore,
    
    439 U.S. 322
    (1979)).
    In the current action, [Ms. Glover] contends that Udren has
    unlawfully “collected” improper fees. Every aspect of the factual
    underpinning of this claim is identical to that presented in the
    federal action.
    The first element is met because the issue of whether [Ms. Glover]
    was charged and paid unlawful fees is identical in both actions.
    [Ms. Glover] must prove that she was charged and paid unlawful
    fees in order to recover against Udren for “collecting” the same.
    The second element is met because the Third Circuit opinion was
    final and on the merits.2
    2 See Glover v. Wells Fargo Home Mortg., 
    136 S. Ct. 2388
    (2016) (denying certiorari).
    The third element is met because [Ms.] Glover is the same plaintiff
    in both actions.
    The fourth element is met because [Ms. Glover] had a full and fair
    opportunity to litigate these issues in both the federal district court
    and the Third Circuit. [Ms. Glover’s] perceived injustice in the
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    federal district court’s management of the case was extensively
    addressed by the Third Circuit in its opinion. I decline to review
    the district court’s case management because [Ms. Glover] has
    already availed herself of the proper appellate court for this issue.
    Trial Court Opinion (TCO), 12/29/2016, at 1-3. Based on this reasoning, the
    trial court sustained Udren’s preliminary objections and dismissed Ms. Glover’s
    complaint.
    On December 28, 2016, Ms. Glover filed a timely notice of appeal. The
    trial court did not direct Ms. Glover to file a Pa.R.A.P. 1925(b) concise
    statement of errors complained of on appeal. Presently, Ms. Glover raises the
    following issues for our review:
    1. Did the lower court err when it did not decide the issue of
    collection under Act 6, § 502 mandated by the Pennsylvania
    Supreme Court after that Court had already been presented
    with Udren’s collateral estoppel argument?
    2. Is Udren judicially estopped from arguing that the Act 6
    issues litigated in federal court against Wells Fargo are
    identical to those litigated against it in state court?
    3. Does the collateral estoppel doctrine bar [Ms. Glover’s] Act
    6 claims?
    Ms. Glover’s Brief at 2-3.
    Initially, we set forth our standard of review:
    [O]ur standard of review of an order of the trial court overruling
    or granting preliminary objections is to determine whether the
    trial court committed an error of law. When considering the
    appropriateness of a ruling on preliminary objections, the
    appellate court must apply the same standard as the trial court.
    Preliminary objections in the nature of a demurrer test the legal
    sufficiency of the complaint.       When considering preliminary
    objections, all material facts set forth in the challenged pleadings
    are admitted as true, as well as all inferences reasonably
    deducible therefrom.      Preliminary objections which seek the
    dismissal of a cause of action should be sustained only in cases in
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    which it is clear and free from doubt that the pleader will be unable
    to prove facts legally sufficient to establish the right to relief. If
    any doubt exists as to whether a demurrer should be sustained, it
    should be resolved in favor of overruling the preliminary
    objections.
    Freundlich & Littman, LLC v. Feierstein, 
    157 A.3d 526
    , 530 (Pa. Super.
    2017) (citation omitted).
    First, Ms. Glover argues that the trial court “erred when it did not decide
    the issue of collection under Act 6[, §] 502 mandated by the Pennsylvania
    Supreme Court,” as she maintains that the Court “ordered the trial court to
    determine the meaning of the word ‘collect’ under Act 6, § 502….”               Ms.
    Glover’s Brief at 20 (unnecessary emphasis and capitalization omitted).
    Further, she specifically notes that our Supreme Court’s “mandate to interpret
    the term ‘collect’ was issued after the federal judgment was entered in federal
    Glover in favor of Wells Fargo on September 2, 2014. In other words, when
    the Pennsylvania Supreme Court entered its mandate, it was well-aware of all
    of the facts that occurred with respect to the federal action.” 
    Id. at 20-21.
    Thus, according to Ms. Glover, our Supreme Court “elected not to credit”
    Udren’s collateral estoppel defense, and “[b]y entering an opinion based on
    collateral estoppel instead of interpreting the meaning of collect under § 502,
    the lower court entered an opinion based on an issue outside of the
    mandate….” 
    Id. at 17,
    22.5
    ____________________________________________
    5We recognize that the issue of whether a court properly interpreted a remand
    order is a matter of law, and our scope of review is plenary. In re Lokuta,
    
    11 A.3d 427
    , 438 (Pa. 2011) (citations omitted).
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    At the outset, it appears that Ms. Glover did not raise this “mandate”
    issue below. Accordingly, we deem it to be waived.6 See Pa.R.A.P. 302(a)
    (“Issues not raised in the lower court are waived and cannot be raised for the
    first time on appeal.”); Cornerstone Land Development Co. of Pittsburgh
    LLC v. Wadwell Group, 
    959 A.2d 1264
    , 1270 (Pa. Super. 2008) (finding an
    issue is waived where the appellant “did not raise this argument in the brief it
    filed in opposition to [the] appellees’ preliminary objections”) (citations
    omitted).7
    Additionally, even if this issue were not waived, we would still consider
    it to be meritless. We acknowledge that “[a] trial court has an obligation to
    comply scrupulously, meticulously, and completely with an order of the
    Supreme Court[’s] remanding a case to the trial court.” Commonwealth v.
    Williams, 
    877 A.2d 471
    , 474 (Pa. Super. 2005) (citation omitted).
    Nevertheless, we would disagree with Ms. Glover that the Supreme Court’s
    ____________________________________________
    6 In her reply brief, Ms. Glover asserts that she preserved this issue before
    the trial court. See Ms. Glover’s Reply Brief at 11 n.2. However, she provides
    citations to the record where she discussed the meaning of “collect[,]” and
    merely stated that “[t]he statutory question before this [c]ourt is construction
    of the term ‘collected’ so as to determine whether Udren was ‘a person that
    collected’ under the statute[.]” See 
    id. These cites
    do not demonstrate that
    Ms. Glover raised to the trial court that Udren’s collateral estoppel argument
    was outside of the Supreme Court’s mandate on remand, or that the Court
    had already rejected Udren’s collateral estoppel defense.
    7 See also Steiner v. Markel, 
    968 A.2d 1253
    , 1256-57 (Pa. 2009) (“This
    Court has consistently held that an appellate court cannot reverse a trial court
    judgment on a basis that was not properly raised and preserved by the
    parties.”) (citations omitted).
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    order mandated the trial court to consider the meaning of “collected” in
    Section 502. In its review of the case at bar, our Supreme Court explained:
    In the dissent’s view, Section 502 affords relief against only a
    person who has “violate[d]” a relevant substantive provision of
    law, such as Section 406. As explained above, however, Section
    502 instead specifically creates a cause of action against persons
    who have “collected” excess interest or charges.             Had the
    Legislature intended to restrict Section 502 liability solely to those
    persons who have violated other provisions of the law, it could
    readily have so prescribed. Since, however, collection is the
    express and controlling litmus under Section 502, per the statute,
    Udren’s liability ultimately must turn on whether or not it has
    “collected” excess or improper charges.
    Presently, we offer no opinion concerning the meaning of the term
    “collected,” as employed in Section 502, because the matter is not
    sharply in focus in this appeal. Rather, the appeal was allowed to
    consider the limiting construction on the term “person” which the
    Superior Court imposed, i.e., “[d]oes Act 6, § 502 provide a
    remedy, as the explicit language of the statute establishes,
    against any statutorily defined ‘person’ collecting statutorily
    prohibited fees on behalf of residential mortgage lenders?”
    Glover v. Udren Law Offices, P.C., … 
    108 A.3d 28
    ([Pa.] 2015)
    (per curiam). We hold that it does, according to the enactment’s
    plain language.
    Accordingly, the order of the Superior Court is reversed and the
    matter is remanded for further proceedings.
    
    Glover, 139 A.3d at 201
    (some internal citations omitted; emphasis and some
    brackets in original).
    Here, the Supreme Court’s order generally remands the matter for
    “further proceedings.” It does not specifically direct the trial court to interpret
    the meaning of “collected” to the exclusion of all other possible issues.
    Instead, we view the Supreme Court’s discussion of the term “collected” to
    primarily be a response to the Dissent’s view that “the broad general remedy
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    provided by Section 502 is confined by the relevant substantive provision
    allegedly violated.”     
    Id. at 202
    (Baer, J., dissenting).   While the Court’s
    observation may have also been intended to guide the trial court in any further
    statutory analysis required to dispose of the matter, we would decline to
    regard its opinion as foreclosing the trial court from considering Udren’s
    collateral estoppel argument.
    Moreover, we would also disagree with Ms. Glover’s assertion that the
    Supreme Court had already rejected Udren’s collateral estoppel defense. As
    the Court acknowledged above, it allowed the appeal in order to examine a
    particular, narrow question — that is, does Section 502 “provide a remedy, as
    the explicit language of the statute establishes, against any statutorily defined
    ‘person’ collecting statutorily prohibited fees on behalf of residential mortgage
    lenders?” 
    Id. at 201.
    Further, the collateral estoppel issue had not yet been
    before the court of common pleas or this Court. 8 In addition, the Supreme
    Court’s opinion provides no analysis of whether collateral estoppel bars Ms.
    Glover’s claim, which further indicates that it did not contemplate that issue.
    Based on the foregoing, we would determine that the trial court did not err in
    considering Udren’s collateral estoppel argument.
    Second, Ms. Glover contends that “Udren is judicially estopped from
    arguing that Ms. Glover’s Act 6 claim is identical to the Act 6 claims in the
    ____________________________________________
    8 See 
    Glover, 139 A.3d at 198
    n.6 (declining to address another issue because
    it “was not before the common pleas court or the Superior Court, nor was it
    presented in the petition for allocator”).
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    federal Glover action against Wells Fargo.”            Ms. Glover’s Brief at 22
    (unnecessary emphasis and capitalization omitted). She says that “[i]n the
    federal action, Udren repeatedly argued that [the] Act 6 claims asserted
    against it were fully unrelated to those asserted against Wells Fargo[,]” and
    alleges that “[t]he federal court expressly adopted Udren’s position in the
    consented-to motion for entry of final judgment pursuant to Fed.R.Civ.P.
    54(b).” 
    Id. (citations omitted).9
            Ms. Glover advances that “[b]ecause of
    Udren’s multitude of representations in federal Glover (that the Act 6 claims
    against Wells Fargo and itself were and are not related) and the federal court’s
    adoption of this view, Udren should have been judicially estopped from
    arguing the exact opposite position.” 
    Id. at 23-24.
    ____________________________________________
    9   Federal Rule of Civil Procedure 54(b) sets forth the following:
    (b) Judgment on Multiple Claims or Involving Multiple
    Parties. When an action presents more than one claim for relief-
    -whether as a claim, counterclaim, crossclaim, or third-party
    claim--or when multiple parties are involved, the court may direct
    entry of a final judgment as to one or more, but fewer than all,
    claims or parties only if the court expressly determines that there
    is no just reason for delay. Otherwise, any order or other decision,
    however designated, that adjudicates fewer than all the claims or
    the rights and liabilities of fewer than all the parties does not end
    the action as to any of the claims or parties and may be revised
    at any time before the entry of a judgment adjudicating all the
    claims and all the parties’ rights and liabilities.
    Fed.R.Civ.P. 54(b).
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    J-A21008-17
    To begin, we believe this issue is likewise waived. Ms. Glover submits
    that she raised this argument below; however, our review of the record does
    not demonstrate that she raised judicial estoppel before the trial court, and
    the trial court does not discuss judicial estoppel in its opinion. See Pa.R.A.P.
    302(a); see also Ms. Glover’s Brief at 24 (“Ms. Glover argued to the lower
    court that Udren is estopped from relying on the collateral estoppel doctrine
    at the argument on Preliminary Objections from which this appeal is
    taken.”).10
    Notwithstanding, even if we did not deem this issue waived, we would
    find Ms. Glover’s judicial estoppel argument to be unpersuasive.           “Our
    Supreme Court has held that as a general rule, a party to an action is estopped
    ____________________________________________
    10 In support of this assertion, Ms. Glover cites to the portion of her
    Memorandum of Law in Support of Opposition to Preliminary Objections
    addressing why her Act 6 claims are not barred by judicial privilege. See Ms.
    Glover’s Brief at 24 (citing to pages 347-350 of the reproduced record).
    Furthermore, Ms. Glover claims that she raised her judicial estoppel issue at
    the argument before the trial court on preliminary objections, but she only
    discussed there what happened procedurally to Udren in the federal case. See
    
    id. at 26-27
    (“[Udren] begged and pleaded to get out of the case and we
    agreed. Here is their brief at Document 240 which says exactly the opposite
    of what [Udren’s counsel] said today. I’ll quote it: Thus, the claims also do
    not involve common questions or fact [sic] as Udren has nothing to do
    with the service of modification issue nor do any of the complex issues
    applied to these issues apply to the sole remaining claims against
    Udren.”) (citing N.T. Status Conference, 10/31/2016, at 29) (emphasis in
    original). At argument, Ms. Glover never specifically raised or argued judicial
    estoppel, nor was it mentioned in her opposition brief to Udren’s preliminary
    objections. See 
    Cornerstone, 959 A.2d at 1270
    (finding an issue is waived
    where the appellant “did not raise this argument in the brief it filed in
    opposition to [the] appellees’ preliminary objections”) (citations omitted).
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    J-A21008-17
    from assuming a position inconsistent with his or her assertion in a previous
    action, if his or her contention was successfully maintained.” Black v. Labor
    Ready, Inc., 
    995 A.2d 875
    , 878 (Pa. Super. 2010) (citation, internal
    quotation marks, and brackets omitted). Thus, “judicial estoppel is properly
    applied only if the court concludes the following: (1) that the appellant
    assumed an inconsistent position in an earlier action; and (2) that the
    appellant’s contention was ‘successfully maintained’ in that action.”         
    Id. (emphasis in
    original; citation and footnote omitted).11 “Judicial estoppel is
    an equitable, judicially-created doctrine designed to protect the integrity of
    the courts by preventing litigants from ‘playing fast and loose’ with the judicial
    system by adopting whatever position suits the moment.”                Sunbeam
    Corporation v. Liberty Mutual Insurance Company, 
    781 A.2d 1189
    , 1192
    (Pa. 2001) (citation omitted).
    In the case sub judice, Ms. Glover elaborated on the purportedly
    inconsistent statements Udren made in the prior, federal Glover case,
    claiming that “[i]n connection with the Fed.R.Civ.P. 54(b) proceedings, Udren
    forcefully argued that the remaining ‘claims are factually discrete claims
    which have nothing to do with the claims of wrongdoing asserted by
    Glover against Wells Fargo … [and those] claims [advanced in the federal
    ____________________________________________
    11 Our Supreme Court, however, has observed that “[w]hether successful
    maintenance of the prior inconsistent position of litigant is strictly necessary
    to implicate judicial estoppel in every case, or whether success should instead
    be treated as a factor favoring the doctrine’s application, is the subject of
    some uncertainty.” In re Adoption of S.A.J., 
    838 A.2d 616
    , 620 n.3 (Pa.
    2003) (citations omitted).
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    J-A21008-17
    action] relate to the servicing of [Ms.] Glover’s loan and alleged wrongdoing
    with respect to a modification of her loan.’” Ms. Glover’s Brief at 24 (citation
    to federal Glover docket omitted; emphasis and some brackets in original).
    Ms. Glover also insists that Udren asserted that “there were no factual
    allegations against it in the class action complaint after it filed the foreclosure
    complaint on behalf of WaMu[,]” and that Ms. Glover’s “claims pertain solely
    to alleged fees demanded by Udren, whereas the claims against the Lender
    Defendants related to servicing issues and loan modifications occurring well
    after that time.” 
    Id. at 24,
    25 (emphasis and citations omitted).
    We would not find Udren’s position in the federal action to be
    inconsistent with its position here. While Udren argued in federal Glover that
    the claims against it were different, and more limited, than the claims against
    the other defendants — mainly because Udren did not service the loan at issue
    — Ms. Glover does not point to any particular representation made by Udren
    regarding the attorney’s fees paid to Wells Fargo and what the effect of any
    ruling on that subject would have on Udren.12 As such, we would not view
    ____________________________________________
    12 Indeed, in its brief, Udren explains that “[b]ecause the remaining two claims
    against Udren were based on legal theories which Udren believed to be unique
    to Udren, namely, whether an attorney could be liable for violations under §
    406 of Act 6 and whether an attorney could be liable under the UTPCPL for
    actions taken in the prosecution of a case, Udren moved to sever the claims
    against it from the claims against the Bank Defendants.” Udren’s Brief at 2-3
    (citation omitted). It also states that Ms. Glover “eventually agreed to the
    same relief sought in the motion to sever in the Rule 54(b) Stipulation, which
    allowed her to pursue an appeal from the FDCPA and FCEUA claims she lost
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    J-A21008-17
    Udren as “‘playing fast and loose’ with the judicial system by adopting
    whatever position suits the moment.” 
    Sunbeam, 781 A.2d at 1192
    (citations
    omitted).13 Thus, we would reject Ms. Glover’s judicial estoppel argument.
    Finally, Ms. Glover argues that “collateral estoppel does not apply as the
    federal judgment against Wells Fargo fails to satisfy two criteria for the
    application of Pennsylvania’s collateral estoppel doctrine.” Ms. Glover’s Brief
    at 28 (unnecessary emphasis and capitalization omitted). First, she states
    that “the issue as decided by the federal courts with respect to Wells Fargo is
    not identical, under the collateral estoppel doctrine, to the Act 6 issue now
    presented against Udren[.]”             
    Id. at 31
    (unnecessary emphasis and
    capitalization omitted). Second, she claims that “lack of discovery prevented
    Ms. Glover from obtaining a full and fair opportunity to litigate her claims
    against Wells Fargo in the federal action[.]” 
    Id. at 39
    (unnecessary emphasis
    and capitalization omitted). We address each argument in turn.
    Collateral estoppel, or issue preclusion, is a doctrine which
    prevents re-litigation of an issue in a later action, despite the fact
    that it is based on a cause of action different from the one
    previously litigated. The identical issue must have been necessary
    to final judgment on the merits, and the party against whom the
    plea is asserted must have been a party, or in privity with a party,
    ____________________________________________
    to Udren in the [f]ederal [c]ourt while pursuing the Act 6 claim in this [c]ourt.”
    
    Id. at 21-22.
    13 While we do not delve deeply into the issue of whether Udren successfully
    maintained its position in the earlier action, we recognize that Udren ultimately
    withdrew its motion to sever and that Ms. Glover “voluntarily agreed to the
    identical relief sought in the motion to sever, i.e., that the action proceed
    separately against Udren.” Udren’s Brief at 23, 24.
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    J-A21008-17
    to the prior action and must have had a full and fair opportunity
    to litigate the issue in question.
    There is no requirement that there be an identity of parties in the
    two actions in order to invoke the bar. Collateral estoppel may be
    used as either a sword or shield by a stranger to the prior action
    if the party against whom the doctrine is invoked was a party or
    in privity with a party to the prior action.
    Collateral estoppel applies if four elements are present:
    (1) An issue decided in a prior action is identical to the one
    presented in a later action; (2) The prior action resulted in
    a final judgment on the merits; (3) The party against whom
    collateral estoppel is asserted was a party to the prior
    action, or is in privity with a party to the prior action; and
    (4) The party against whom collateral estoppel is asserted
    had a full and fair opportunity to litigate the issue in the
    prior action.
    Columbia Medical Group, Inc. v. Herring & Roll, P.C., 
    829 A.2d 1184
    ,
    1190-91 (Pa. Super. 2003) (internal citations omitted).
    As mentioned above, Ms. Glover contends that “[e]lements one and four
    were not satisfied here.” Ms. Glover’s Brief at 29. With respect to the first
    element — pertaining to whether the prior issue is identical to the present
    issue — Ms. Glover argues that “the Act 6 question includes whether Udren
    charged, and ultimately collected, an illegal payment (directly or indirectly)
    that Ms. Glover made prior to Wells Fargo’s acquisition of Ms. Glover’s
    servicing rights.”   
    Id. at 34.
      According to Ms. Glover, “[t]his question is
    distinct from whether an illegal payment was made by Ms. Glover after Wells
    Fargo acquired the servicing rights.” 
    Id. Despite this
    contention, in her earlier Memorandum of Law in Support
    of Opposition to Preliminary Objections, Ms. Glover had explained:
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    J-A21008-17
    Here, as alleged, Ms. Glover … [was] charged attorneys’ fees at
    the outset of the foreclosure action against them that did not
    reflect a reasonable rate for the services performed because they
    were not determined by an Article V court under a lodestar method
    as required. The fees demanded from Ms. Glover were paid by
    her original lender, WaMu, who immediately entered the net
    amount of the payment to Udren into Ms. Glover’s file as a debt
    owed by Ms. Glover. WaMu sold this debt to Wells Fargo, and
    Wells Fargo demanded this sum from Ms. Glover as part of the
    closing of her loan modification agreement. Ms. Glover paid the
    fees.
    Ms. Glover’s Memorandum of Law in Support of Opposition to Preliminary
    Objections, 10/24/2016, at 2. See also Opposition to Preliminary Objections,
    10/24/2016, at ¶ 5 (“Attorneys’ fees that were earlier paid to Udren were
    demanded by Wells Fargo and Ms. Glover paid those fees.”).
    To begin with, because Ms. Glover did not raise this issue before the
    trial court, we deem it waived. See Pa.R.A.P. 302(a); 
    Cornerstone, supra
    .
    In any event, even if not waived, we would agree with Udren’s reasoning that:
    The issue in the prior case with respect to the Act 6 claim against
    Wells Fargo was whether Wells Fargo, in continuing to receive
    payments under the 2006 loan modification agreement between
    [Ms.] Glover and WaMu, and in a 2008 loan modification
    agreement between [Ms.] Glover and Wells Fargo, charged or was
    paid illegal fees under Act 6. That is the threshold issue [Ms.]
    Glover must prove in this case, inasmuch as for Udren to be found
    to have “collected” an illegal fee, that fee must have been charged
    by Wells Fargo and paid by [Ms.] Glover to Wells Fargo under [Ms.]
    Glover’s theory of the case. Accordingly, if no such fee was ever
    charged or paid, Udren cannot be liable for “collecting” that fee.
    Thus, the issues are identical.
    Udren’s Brief at 17 (footnote and internal citation omitted).
    In addition, Ms. Glover also states that the Act 6 claims in the two cases
    are not identical because “[i]n the federal case, the federal court’s holding
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    J-A21008-17
    related to a failure with respect to the requisite evidentiary showing under
    federal summary judgment standards … while the lower court here was
    required to analyze the case against Udren under Preliminary Objection
    standards, … which precluded affirmative defenses.”       Ms. Glover’s Brief at
    36.14    Without any citation in support, Ms. Glover claims that “[c]ollateral
    estoppel does not apply when the burdens of proof in the two actions are
    significantly different.” 
    Id. at 37.
    Ms. Glover further avers that “the facts to
    be sought in discovery against Udren, once obtained, will likely fundamentally
    change the legal issue presented.” 
    Id. at 39
    .
    In response, we concur with the trial court, which stated that it found
    “no support for [Ms.] Glover’s argument that collateral estoppel is limited by
    the evidence underlying the first suit’s final judgment. Whether a plaintiff can
    adduce sufficient evidence if given a second bite at the apple is not grounds
    to defeat the collateral estoppel effect of the judgment.”          TCO at 3.
    Additionally, we are persuaded by its observation that “[f]urther discovery
    directed at Udren related to its ‘collection’ of any money cannot defeat the
    Third Circuit’s finding that Ms. Glover was not charged and did not pay any
    unlawful fees.” 
    Id. Accordingly, we
    agree with the trial court that the issues
    are identical, and Udren satisfied element one of the collateral estoppel
    doctrine.
    ____________________________________________
    14Based on our review of the record, it appears that Ms. Glover did not argue
    below that Udren could not raise its collateral estoppel defense in preliminary
    objections.
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    J-A21008-17
    Finally, with respect to element four — relating to whether Ms. Glover
    had a full and fair opportunity to litigate the issue in the prior action — she
    claims that she was not provided with such an opportunity “due to procedural
    rulings related to the federal magistrate’s appointment of the special master.”
    Ms. Glover’s Brief at 39-40. She claims that a “pay-to-play system denied Ms.
    Glover a full and fair opportunity to litigate the issue of the legality of Wells
    Fargo[’s] fee collection, especially where Ms. Glover had to commit to pay a
    special master twice that to-be-paid by [the other defendants].” 
    Id. at 41.
    We agree with the trial court that Ms. Glover’s “perceived injustice in
    the federal district court’s management of the case was extensively addressed
    by the Third Circuit[,]” and we likewise “decline to review the district court’s
    case management because [Ms. Glover] has already availed herself of the
    proper appellate court for this issue.” See TCO at 2-3; see also Glover, 629
    Fed. Appx. at 337-41. As such, we conclude that Ms. Glover had a full and
    fair opportunity to litigate the prior action, and Udren met element four of the
    collateral estoppel doctrine. Thus, we affirm the trial court’s order sustaining
    Udren’s preliminary objections.
    Order affirmed.
    Judgment Entered.
    Joseph D. Seletyn, Esq.
    Prothonotary
    Date: 11/20/2017
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