Gregg, G. v. Ameriprise Financial , 195 A.3d 930 ( 2018 )


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  • J-A17019-18
    
    2018 PA Super 252
    GARY L. GREGG AND MARY E. GREGG                         IN THE SUPERIOR COURT OF
    PENNSYLVANIA
    Appellee
    v.
    AMERIPRISE FINANCIAL, INC.,
    AMERIPRISE FINANCIAL SERVICES,
    INC., RIVERSOURCE LIFE INSURANCE
    COMPANY AND ROBERT A. KOVALCHIK,
    Appellants                       No. 1504 WDA 2017
    Appeal from the Order Entered, September 20, 2017,
    in the Court of Common Pleas of Allegheny County,
    Civil Division at No(s): G.D 01-006611.
    BEFORE: OTT, J., KUNSELMAN, J. and MUSMANNO, J.
    OPINION BY KUNSELMAN, J.:                              FILED SEPTEMBER 12, 2018
    Introduction
    Ameriprise    Financial,    Inc.;      Ameriprise   Financial   Services,   Inc.;
    Riversource Life Insurance Company; and Robert A. Kovalchik (“the
    insurance companies”) appeal a non-jury verdict finding that they deceitfully
    profited from a business transaction with Gary and Mary Gregg.                 The trial
    judge held the insurance companies in violation of the “catchall” provision of
    Pennsylvania’s Uniform Trade Practices and Consumer Protection Law
    (UTPCPL).1 That catchall provision prohibits anyone who advertises, sales,
    or distributes goods or services from “[e]ngaging in any . . . fraudulent or
    ____________________________________________
    1   73 P.S. § 201-1 et seq.
    J-A17019-18
    deceptive   conduct       which   creates   a   likelihood   of   confusion   or    of
    misunderstanding” during a transaction. 73 P.S. § 201-2(4)(xxi).
    A decade ago, our appellate courts disagreed over that provision. The
    Commonwealth Court of Pennsylvania, interpreting it expansively, granted
    consumers greater protections under the UTPCPL than under common law,
    while this Court did not.     After studying Commonwealth Court and federal
    precedents, we realized we had inadvertently reduced a 1996 amendment’s
    impact. Thus, in Bennett v. A.T. Masterpiece Homes, 
    40 A.3d 145
     (Pa.
    Super. 2012), we adopted Commonwealth Court’s consumer-friendly view of
    the catchall provision.
    In the case at bar, the insurance companies would essentially have us
    undo Bennett. They argue that a jury verdict in their favor on common law
    claims precluded a non-jury verdict against them under the UTPCPL.                 The
    Commonwealth Court rejected that argument in 2011. Hence, the insurance
    companies invite us to reopen the split in authority that Bennett repaired.
    We decline their invitation and affirm.
    Factual Background
    In 1999, Robert A. Kovalchik, a financial adviser and insurance
    salesperson, solicited the Greggs to become his new customers. The Greggs
    and Mr. Kovalchik knew each other, because Mr. Kovalchik had advised Mr.
    Gregg's mother and sold her financial products, including insurance.
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    At his first formal meeting with the Greggs, Mr. Kovalchik held himself
    out as having skill, training, and expertise in insurance and investment
    products.   Mr. Kovalchik offered to review the Greggs’ assets, liabilities,
    financial worth, investments, and goals. He said that he would advise and
    counsel them as to insurance or investment products, that they should rely
    upon his advice and counsel, that they could trust him to achieve their
    financial goals, and that they should delegate investment decisions to him.
    Mr. Kovalchik also asked the Greggs a series of questions regarding
    their current life insurance protection, financial needs, retirement goals, and
    current financial situation.   The Greggs revealed that they owned seven
    Prudential life insurance policies. Those Prudential Policies had a combined
    value of $121,000.
    Mr. Kovalchik and the Greggs met a second time, when Mr. Kovalchik
    recommended various insurance and investment products to them.          Based
    upon his review and analysis, Mr. Kovalchik advised the Greggs to liquidate
    their $121,000 Prudential Polices, so he could place the assets into IDS Life
    Insurance, a corporation that the appellant insurance companies eventually
    acquired.
    During his sales pitch, Mr. Kovalchik told the Greggs to purchase a
    new $170,000 Flexible Premium Variable Life Insurance Policy for Mr. Gregg
    and a $75,000        spousal rider for Mrs. Gregg.        Mr. Kovalchik    also
    recommended that they surrender their existing IRAs and use those funds to
    purchase IRAs through IDS. Mr. Kovalchik then advised them not to enroll
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    Mrs. Gregg into an Air Force-provided plan that would have paid her military
    benefits if Mr. Gregg died, because the insurance companies would provide
    better coverage at lower costs.
    Mr. Kovalchik presented the Greggs with a "Life Insurance Illustration"
    to demonstrate that, if Mr. Gregg purchased the new $170,000 Flexible
    Premium Variable Life Insurance Policy through IDS Life (“the IDS Policy”)
    and made annual payments of $1,671, the Greggs could expect the IDS
    Policy to accrue significant cash value.   As a result, he led the Greggs to
    believe that they could use that policy as their retirement plan.
    The Greggs believed him and signed an application to purchase the
    IDS Policy.   The Greggs also agreed to “roll-over” their existing IRAs into
    IRAs with IDS. Mr. Kovalchik directed them to surrender the proceeds from
    their Prudential Policies to fund the IDS Policy. The Greggs did so.
    In December 1999, the Greggs provided Mr. Kovalchik with a $300
    check, because he told them that the money would increase the savings
    portion of the IDS Policy. The Greggs also authorized automatic withdrawal
    of $300 per month from their checking account to cover the savings portion
    of the IDS Policy.
    IDS issued them the IDS Policy.
    A few weeks later, Prudential sent several checks to IDS from the
    now-liquidated Prudential Policies; $13,600.60 went into the IDS Policy.
    Unbeknownst to the Greggs, however, Mr. Kovalchik began dividing their
    monthly $300 contributions between the IDS Policy and the two IRAs.
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    Also, despite Mr. Kovalchik’s original plan for all Prudential Policy funds
    to go into the IDS Policy, this was not possible.     Thus, Prudential sent an
    $11,601.34 check for the remainder directly to the Greggs.
    When Mr. Kovalchik learned this, he contacted the Greggs to offer
    them additional products.     He told them he would deposit approximately
    $9,500 of $11,601.34 into their IDS Policy.       Instead, he put $1,700 into
    each of their new IRAs.
    In June 2000, Mr. Kovalchik opened an AXP Growth Fund account for
    the Greggs and deposited $6,100 of the Prudential Polices’ proceeds into
    that account. Thus, he never invested any of the $9,500 into the IDS Policy.
    In addition, each IRA transactions increased Mr. Kovalchik’s commissions via
    a surcharge of 5.75%.
    Next, the Greggs began sending Mr. Kovalchik $200 per month, which
    they believed were going to the IDS Policy. However, Mr. Kovalchik actually
    put the money in the AXP Growth Account. Every AXP Growth Fund deposit
    increased Mr. Kovalchik's commissions, because they all carried the 5.75%
    surcharge.
    The Greggs received a class action notice in January 2001, which led
    them to believe that the insurance companies broke the law.          They sued.
    Among other things, the Greggs alleged fraudulent misrepresentation,
    negligent misrepresentation, and violation of the UTPCPL’s catchall provision.
    The common law claims of fraudulent and negligent misrepresentation
    went to a jury, which returned defense verdicts on both counts.          Relying
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    upon the record from the jury trial, the judge made the following findings of
    fact:
    this court finds that [the insurance companies’] conduct
    created a likelihood of confusion or misunderstanding in
    their dealings with the [Greggs]. Even if the financial
    advisor did not directly misrepresent the cost of the life
    insurance policy, he failed to clearly and fully explain the
    cost and terms of the policy; and the [Greggs] reasonably
    believed they would not have to pay additional monies to
    fund the policy once their existing policies were transferred
    to the [insurance companies]. Additionally, the [Greggs]
    relied upon the [insurance companies] to their financial
    detriment when they elected to forgo the purchase of the
    survivor benefit option for Mr. Gregg's military pension,
    and instead cashed-in their whole life policies to purchase
    the variable life insurance policy recommended by [Mr.
    Kovalchik]. This court found the [Greggs]' testimony to be
    credible on these issues; and the [Greggs] proved all
    elements of their UTPCPL claim by a preponderance of the
    evidence.
    Trial Court Memorandum Order, 12/7/14, at 2-3.
    The trial judge then awarded $52,431.29 in UTPCPL damages to the
    Greggs. The judge arrived at that figure by refunding the premium that the
    Greggs had paid to the insurance companies, plus 6% interest, minus the
    $12,151.13 that the insurance companies had already paid the Greggs in
    September 2012.       He also ordered the insurance companies to pay the
    Greggs’ legal bills and costs of $69,421.26 and $12,065.88, respectively.
    Both sides filed post-trial motions, which the trial court denied. Only
    the insurance companies have appealed.
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    They raise two issues. First, the insurance companies assert that the
    jury’s verdict on the claims of common law misrepresentation required the
    trial court to dismiss the Greggs’ UTPCPL claim. See Companies’ Brief at 4.
    Also, they argue that the judge should have subtracted the value that the
    Greggs received by having the IDS Policy in effect from 1999 to 2012 (even
    though they never made a death-benefit claim) from the $52,431.29 he
    awarded them. 
    Id.
    Res Judicata & Collateral Estoppel
    In their first argument, the insurance companies invoke the doctrines
    of res judicata and collateral estoppel. They assert that, in order to win a
    UTPCPL catchall claim, consumers must prove negligent misrepresentation
    or fraudulent misrepresentation. Thus, when the jury found neither form of
    misrepresentation, it simultaneously acquitted the insurance companies on
    the UTPCPL count, as well. The insurance companies therefore believe that
    the trial judge erred when he found them in violation of the UTPCPL.
    Applying the doctrines of res judicata and “collateral estoppel . . .
    presents a question of law. Like all questions of law, our standard of review
    is de novo and our scope of review is plenary.”    Skotnicki v. Insurance
    Department, 
    175 A.3d 239
    , 247 (Pa. 2017).
    Res judicata, Latin meaning “that which has been judged,” prohibits
    parties from retrying a completed case. Thus, “an existing final judgment
    rendered upon the merits, without fraud or collusion, by a court of
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    competent jurisdiction, is conclusive of causes of action and of facts or
    issues thereby litigated, as to the parties and their privies, in all other
    actions in the same or any other judicial tribunal of concurrent jurisdiction.”
    46 Am.Jur.2d, Judgments § 394 at 558-559. For res judicata to apply four
    things must be identical between the old lawsuit and the new one:           “(1)
    identity of issues, (2) identity of causes of action, (3) identity of persons and
    parties to the action, and (4) identity of the quality or capacity of the parties
    suing or sued.” Day v. Volkswagenwerk Aktiengesellschaft, 
    464 A.2d 1313
    , 1316–1317 (Pa. Super. 1983).
    The doctrine of collateral estoppel is similar to res judicata, but it does
    not require both parties in the second lawsuit to be the same parties from
    the first. “[C]ollateral estoppel is valid if, (1) the issue decided in the prior
    adjudication was identical with the one presented in the later action, (2)
    there was a final judgment on the merits, (3) the party against whom the
    plea is asserted was a party or in privity with a party to the prior
    adjudication, and (4) the party against whom it is asserted has had a full
    and fair opportunity to litigate the issue in question in a prior action.” In re
    Estate of R.L.L., 
    409 A.2d 321
    , 323 n. 8 (Pa. 1979).         See also Gray v.
    Buonopane, 
    53 A.3d 829
    , 835 n. 4 (Pa. Super. 2012).
    Under either doctrine, all four elements must be present.       Here, the
    insurance companies invoke the doctrines to shield themselves from the trial
    judge’s verdict. However, that shield provides no refuge, because the judge
    and jury decided distinct issues.
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    The insurance companies claim the issues are identical, because, they
    think, “[t]o establish . . . deceptive conduct under the UTPCPL’s catchall
    provision, the [consumer] must, at a minimum, prove . . . common law
    negligent misrepresentation.”    Companies’ Brief at 15.      To support their
    theory, the insurance companies cite Kirwin v. Sussman Automotive, 
    149 A.3d 333
     (Pa. Super. 2016). Specifically, they offer this quote: “Deceptive
    conduct ordinarily can only take one of two forms, either fraudulent or
    negligent . . . The broadening of the UTPCPL . . . makes negligent
    deception, e.g., negligent misrepresentations, actionable under the post-
    1996 catchall provision.” Companies’ Brief at 19 (quoting Kirwin at 336).
    The companies then correctly point out that, under Kirwin, the Greggs “can
    establish a claim of misrepresentation under the UTPCPL’s catchall provision
    by   proving   either   a   fraudulent    misrepresentation     or   negligent
    misrepresentation.” Id. at 19.
    But the insurance companies attempt to transform that permissive
    statement into a prohibitive one, by arguing that the Greggs could only
    establish a UTPCPL catchall violation “by proving either a fraudulent
    misrepresentation or negligent misrepresentation.” Id. As we will explain
    below, we do not read the UTPCPL so narrowly.
    Granted, the word “only” appears in the quote from Kirwin, which was
    quoting Dixon v. Northwestern Mutual, 
    146 A.3d 780
     (Pa. Super. 2016).
    The full quote from Dixon is:
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    [d]eceptive conduct ordinarily can only take one of two
    forms, either fraudulent or negligent. As noted above, the
    pre–1996 catchall provision covered only fraudulently
    deceptive practices. The broadening of the UTPCPL so as
    to not require fraud therefore ipso facto makes negligent
    deception, e.g., negligent misrepresentations, actionable
    under the post–1996 catchall provision.
    Dixon at 790.
    The issue in Dixon, however, was not whether negligent or fraudulent
    conduct were the only deceptions that the catchall provision bans. Rather,
    the question in Dixon was whether “a negligent misrepresentation can form
    the basis of a UTPCPL claim.”           Id. at 789.   This Court concluded that it
    could. Thus, the unexplained, introductory pronouncement that “[d]eceptive
    conduct ordinarily can only take one of two forms, either fraudulent or
    negligent” did not address the issue in Dixon and was, therefore, dictum.
    Id. at 790 (emphasis added). For the reasons below, we disagree with that
    dictum and decline to give it the force of law.
    We turn to the UTPCPL’s language and the legislative history behind its
    catchall provision for explanation.
    Section 201-9.2 of the UTPCPL permits a consumer who purchases
    goods or services to sue a vendor for engaging in unlawful conduct during a
    business transaction.2 “Unlawful” acts are “[u]nfair methods of competition
    ____________________________________________
    2   73 P.S. § 201-9.2 provides, in relevant part:
    (a) Any person who purchases or leases goods or services
    primarily for personal, family or household purposes and
    (Footnote Continued Next Page)
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    and unfair or deceptive acts or practices.” 73 P.S. § 201-3. The UTPCPL
    initially lists 20 specific, unlawful acts; it then has a catchall provision. See
    73 P.S. § 201-2(4). The catchall provision forbids vendors from “[e]ngaging
    in any other fraudulent or deceptive conduct which creates a likelihood of
    confusion or of misunderstanding.” 73 P.S. § 201-2(4)(xxi).
    Originally, the catchall provision only banned “fraudulent conduct,” and
    Pennsylvania courts interpreted this phrase as requiring proof of common
    law fraud.    See Prime Meats Inc. v. Yochim, 
    619 A.2d 769
    , 773 (Pa.
    Super. 1993), appeal denied, 
    646 A.2d 1180
     (Pa. 1994). The legislature
    disapproved of this cramped reading. Thus, in 1996, it amended the catchall
    provision by adding the phrase “or deceptive” to describe the prohibited
    “conduct,” 73 P.S. § 201-2(4)(xxi), and expanded the UTPCPL’s protections
    beyond fraudulent misrepresentation.
    This Court, however, failed to respond to the General Assembly’s will.
    Instead of expanding our reading of the catchall provision, we clung to our
    pre-amendment view that consumers needed to prove fraud in order to
    maintain a cause of action under Section 201-2(4)(xxi).           See Ross v.
    (Footnote Continued) _______________________
    thereby suffers any ascertainable loss of money or
    property, real or personal, as a result of the use or
    employment by any person of a method, act or practice
    declared unlawful by section 31 of this act, may bring a
    private action to recover actual damages or one hundred
    dollars ($100), whichever is greater.
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    Foremost Ins. Co., 
    998 A.2d 648
     (Pa. Super. 2010); Colaizzi v. Beck, 
    895 A.2d 36
     (Pa. Super. 2006); Skurnowicz v. Lucci, 
    768 A.2d 788
     (Pa. Super.
    2002); and Booze v. Allstate Ins. Co., 
    750 A.2d 877
     (Pa. Super. 2000),
    appeal denied, 
    766 A.2d 1242
     (Pa. 2000). We did this “without discussing
    or even acknowledging the amended provisions.”                    Bennett v. A.T.
    Masterpiece Homes, 
    40 A.3d 145
    , 155 (Pa. Super. 2012).
    The Commonwealth Court, however, recognized the significance of the
    1996 amendment.3 Our sister court noted that we had not accounted for the
    amendment, reminded us that the Supreme Court of Pennsylvania wants the
    UTPCPL liberally construed to advance the legislative goal of consumer
    protection, and held that proof of fraudulent misrepresentation was not
    needed to win “deceptive conduct” claims. Commonwealth v. Percudani,
    
    825 A.2d 743
     (Pa. Cmwlth. 2003). Percudani therefore marked a split of
    authority between the Commonwealth Court, which applied a more liberal
    interpretation of the catchall provision, and this Court, which adhered to our
    pre-amendment demand for proof of fraud. That split lasted for nine years.
    Then, in Bennett, supra, two families sued a construction company
    for shoddily building their new homes.             While charging the jury, the trial
    judge disregarded our precedents that limited the UTPCPL catchall provision
    ____________________________________________
    3 Commonwealth Court has original jurisdiction over UTPCPL claims when the
    Attorney General of Pennsylvania brings a public enforcement action against
    a vendor.
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    to cases of fraud. Instead, he told the jury that they could find a catchall
    violation if the defendants had engaged in any “misleading conduct.” Id. at
    150. On appeal, we distinguished our post-amendment precedents on the
    grounds that they had overlooked the 1996 amendment.             Adopting the
    Commonwealth Court’s logic from Percudani, we rejected the notion that
    proof of common law fraud was needed to show a catchall violation and
    affirmed.   Thus, in Bennett, we reconciled our UTPCPL interpretation with
    that of the Commonwealth Court.
    Here, by asserting that a jury’s negligent misrepresentation verdict is
    res judicata or collateral estoppel against a catchall claim in private causes
    of action, the insurance companies would have us cleave a new split of
    appellate authority in UTPCPL jurisprudence.     In Commonwealth v. TAP
    Pharmaceutical Products, Inc., 
    36 A.3d 1197
     (Pa. Cmwlth. 2011),
    reversed on other grounds, 
    94 A.3d 350
     (Pa. 2014), the Commonwealth
    Court held that a defense jury verdict on negligent misrepresentation is not
    res judicata or collateral estoppel against a non-jury UTPCPL catchall claim.
    Here, Court of Common Pleas Judge Michael F. Marmo, in his 1925(a)
    Opinion, correctly explained why TAP applies to this case:
    [t]he defendants in TAP argued that a trial court, when
    considering a UTPCPL claim for deceptive conduct, is
    bound by the decision of the jury on the plaintiffs’
    fraudulent and negligent misrepresentation claims.
    Similar to the jury’s decision in TAP, the jury in this
    case answered “no” when asked whether [the insurance
    companies] were liable for negligent misrepresentation.
    The jury also answered “no” when asked whether [the
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    insurance   companies]    were     liable   for  fraudulent
    misrepresentation. The jury did not answer any specific
    questions regarding causation, reliance, financial harm, or
    outrageous or deceptive conduct . . .
    . . . The [insurance companies’] argument that [res
    judicata and] collateral estoppel precludes this Court’s
    award on the UTPCPL claim was rejected by . . . the
    Commonwealth Court . . . in TAP. Thus, [the insurance
    companies’] assertion that the jury’s verdict in its favor on
    . . . fraudulent and negligent misrepresentation claims bars
    [the Greggs] from recovering on [their] UTPCPL based
    upon res judicata or collateral estoppel must fail.
    In regards to [the] argument that a UTPCPL claim
    cannot be sustained where the alleged conduct is a
    misrepresentation, and such misrepresentation was not at
    least negligent, [the insurance companies] fail to cite any
    authority to support this argument. Contrary to [their]
    assertion, the Commonwealth Court stated in TAP that the
    test for deceptive conduct under the UTPCPL is “essentially
    whether the conduct has the tendency or capacity to
    deceive, which is a lesser, more relaxed standard than that
    for fraud or negligent misrepresentation.” TAP, 
    36 A.3d at 1253
    .
    Trial Court Opinion, 12/5/17, at 2-4.
    We agree with the learned trial judge and the Commonwealth Court’s
    reasoning in TAP. Had the General Assembly intended to limit the catchall
    provision to cover only common law misrepresentation claims, it would have
    done so in more direct language than “deceptive conduct.” 73 P.S. § 201-
    2(4)(xxi). In the 1996 amendment, legislators could have prescribed only
    “fraudulent or negligent conduct,” had they so intended.        Instead, they
    outlawed “any . . . deceptive conduct,” regardless of a vendor’s mental
    state. Id. (emphasis added).
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    Hence, any deceptive conduct, “which creates a likelihood of confusion
    or of misunderstanding,” is actionable under 73 P.S. § 201-2(4)(xxi),
    whether committed intentionally (as in a fraudulent misrepresentation),
    carelessly (as in a negligent misrepresentation), or with the upmost care (as
    in strict liability). Whether a vendor’s “conduct has the tendency or capacity
    to deceive . . . is a lesser, more relaxed standard than that for fraud or
    negligent misrepresentation.” TAP, 
    36 A.3d at 1253
    . The only thing more
    relaxed than negligence – regarding a consumer’s burden of proof – is strict
    liability.
    The Commonwealth Court therefore went on to say that its post-
    amendment precedents “have the effect of eliminating the common law
    state of mind element (either negligence or intent to deceive) . . . .”     
    Id.
    The sound reasoning of TAP has persuaded us to adopt it in this Court, and
    we see no basis for creating a divergent line of authority for private lawsuits.
    Our holding also comports with this Court’s rationale in Bumbarger v.
    Kaminsky, 
    457 A.2d 552
     (Pa. Super. 1983), where we considered the
    Vehicle Code’s implications in tort law.      Bambarger involved a delivery
    driver who, coming down an icy hill, lost control of his truck.         Despite
    making every effort to break, he ran a stop sign at the bottom. He collided
    with another car in the intersection.
    The car driver sued the truck driver (and his employer) on the theory
    that the trucker had violated the Vehicle Code by running the stop sign. The
    jury returned a defense verdict, “due to the condition of the roadways.” 
    Id.
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    at 553. But the trial judge held the truck driver’s failure “to halt at the stop
    sign should not be excused under any circumstances” and granted the
    plaintiff a new trial. 
    Id. at 554
    . “The trial court, in effect, concluded that
    [the truck driver] was strictly liable for failing to stop at the sign at the
    bottom of the hill.” 
    Id.
    On appeal, this Court reversed and reinstated the verdict. In doing so,
    we explained that a statute imposes one of two types of duty – either (1)
    strict liability or (2) negligence per se. This Court turned to Dean Prosser for
    delineation between those two categories. Prosser wrote:
    It is entirely possible that a statute may impose an
    absolute duty, for whose violation there is no recognized
    excuse . . . In such a case the defendant may become
    liable on the mere basis of his violation of the statute. No
    excuse is recognized, and neither reasonable ignorance nor
    all proper care will avoid liability. Such a statute falls
    properly under the head of strict liability, rather than any
    basis of negligence . . . .
    
    Id.
     (quoting W.E. Prosser, TORTS, § 36 at 197 (4th Ed.1971)).
    We concluded that stop signs impose a duty of negligence per se
    under the Vehicle Code.     Therefore, the Bambarger jury could properly
    excuse the Vehicle Code violation due to hazardous road conditions.
    A UTPCPL violation, however, is not amenable to excuses. Indeed, we
    can think of no instances when a vendor’s deceptive act during a commercial
    transaction would be excused under the statute, if, as here, the consumers
    justifiably relied upon that conduct to their financial detriment. Unlike the
    fluid nature of moving traffic and changing road conditions that might, in
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    some cases, excuse a driver’s failure to comply with a stop sign by rendering
    compliance physically impossible, the same is not true of a commercial
    transaction. The latter occurs in a designed setting entirely of the vendor’s
    own creation via preplanned marketing schemes.           Thus, vendors place
    themselves, by choosing where, when, and how they enter the market, in a
    much stronger position to comply fully with the UTPCPL before soliciting or
    interacting with consumers.      Vendors not only elect whether to enter a
    market, but, because “the market” is a fictional place, they have full
    volitional control over their conduct when in it.
    The UTPCPL is for consumer protection.        It undoes the ills of sharp
    business dealings by vendors, who, as here, may be counseling consumers
    in very private, highly technical concerns. Like the Greggs, those consumers
    may be especially reliant upon a vendor’s specialized skill, training, and
    experience in matters with which consumers have little or no expertise.
    Therefore, the legislature has placed the duty of UTPCPL compliance
    squarely and solely on vendors; they are not to engage in deceitful conduct
    and have no legally cognizable excuse, if they do.
    Thus, we hold that the General Assembly, by “eliminating the common
    law state of mind element (either negligence or intent to deceive),” TAP, 
    36 A.3d at 1253
    , imposed strict liability on vendors who deceive consumers by
    creating a likelihood of confusion or misunderstanding in private, as well as
    public, causes of actions. Carelessness or intent, required for negligent or
    fraudulent misrepresentations, may be absent when perpetrating “deceptive
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    conduct” under 73 P.S. § 201-2(4)(xxi).      Given their varying degrees of
    requisite intent, a UTPCPL catchall violation and the torts of negligent and
    fraudulent misrepresentation raise separate legal issues, as a matter of law.
    As such, we conclude that the insurance companies’ assertions of res
    judicata and collateral estoppel fail the first step of their respective tests.
    Common law misrepresentations and UTPCPL catchall violations present
    distinct legal issues. Thus, the trial judge properly made a separate finding
    of fact under TAP, and the insurance companies’ first appellate issue lacks
    merit.
    Damages under the UTPCPL
    In their second appellate issue, the insurance companies seek to
    mitigate their damages for violating the UTPCPL. They argue that the trial
    judge misapplied the doctrine of rescission, because his award did not place
    both parties in the positions they occupied prior to Mr. Kovalchik’s unlawful
    transaction. Relying upon THE RESTATMENT (THIRD) OF RESTITUTION AND UNJUST
    ENRICHMENT § 54, the insurance companies argue that they provided life
    insurance coverage to the Greggs of $24,027.55 from 1999 until 2012 and
    that, under THE RESTATMENT (THIRD), the trial judge should have offset that
    amount from what he awarded to the Greggs. See Companies’ Brief at 34.
    The interpretation of a statute – such as the UTPCPL’s damages
    provisions – presents a legal question, for which “our scope of review is
    plenary, and our standard of review is de novo.”         Commonwealth v.
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    J-A17019-18
    Andrews, 
    173 A.3d 1219
    , 1221 (Pa. Super. 2017). That said, in a non-
    jury trial, the judge’s findings of fact “must be given the same weight and
    effect on appeal as the verdict of a jury. We consider the evidence in a
    light most favorable to the verdict winner. We will reverse the trial court
    only if its findings of fact are not supported by competent evidence in the
    record or if its findings are premised on an error of law.” Wyatt Inc. v.
    Citizens Bank of Pennsylvania, 
    976 A.2d 557
    , 564 (Pa. Super. 2009).
    The monetary awards for UTPCPL violations are “actual damages or
    one hundred dollars ($100), whichever is greater.”     73 P.S. § 201-9.2.
    Moreover, the trial “court may, in its discretion, award up to three times
    the actual damages sustained, but not less than one hundred dollars
    ($100), and may provide such additional relief as it deems necessary or
    proper. The court may award to the plaintiff, in addition to other relief
    provided in this section, costs and reasonable attorney fees.” Id.
    The statutory language of the UTPCPL governs this UTPCPL claim.
    Thus, the insurance companies’ reliance upon THE RESTATMENT (THIRD)     OF
    RESTITUTION – i.e., a treatise on common law – is obviously misplaced. The
    trial judge properly grounded his award in the statutory remedies that our
    General Assembly enacted within the UTPCPL.
    As the Greggs rightly stated in their appellate brief, those statutory
    remedies “are in addition to common law remedies.” Greggs’ Brief at 53.
    In Richards v. Ameriprise Financial, Inc., 
    152 A.3d 1027
     (Pa. Super.
    2016), this Court already made clear that:
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    J-A17019-18
    [t]he UTPCPL is Pennsylvania's consumer protection law. It
    seeks to prevent “[u]nfair methods of competition and
    unfair or deceptive acts or practices in the conduct of any
    trade or commerce . . . .” 73 P.S. § 201-3. Its aim is to
    protect the public from unfair or deceptive business
    practices. Our Supreme Court has stated courts should
    liberally construe the UTPCPL in order to effect the
    legislative goal of consumer protection.
    Id. at 1035 (citations omitted).
    To ensure those ends, the legislature has empowered trial judges
    with broad remedial authority under Section 201-9.2 to undo the harm
    that vendors cause when they break the UTPCPL. That includes power to
    award treble damages to punish wayward vendors. See 73 P.S. § 201-
    9.2.   In exercising his broad remedial authority here, the trial judge
    concluded that the insurance companies’ “argument regarding a set off
    for providing insurance coverage to the [Greggs] from 1999 through
    2012 . . . fails.” Trial Court Opinion, 12/5/17, at 5.
    The trial judge found that the Greggs paid for coverage and that the
    insurance companies “sustained no loss from providing the insurance
    because [they] did not have to pay the death benefit.”       Id.   Thus, the
    insurance companies’ assertion that they provided the Greggs with
    $24,027.55 worth of coverage goes against the facts as the trial judge found
    them and is irrelevant to this Court. Because the trial judge did not believe
    the insurance companies’ factual assertion, there is no competent dollar
    amount of record to offset against the Greggs’ monetary award.
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    J-A17019-18
    Thus, Judge Marmo astutely concluded that the “only way” to place the
    parties in the same position they occupied prior to the transaction “is for the
    [insurance companies] to return all premium payments to the [Greggs].”
    Id. We agree. See DeArmitt v. New York Life Insurance Co., 
    73 A.3d 578
    , 588-589 (Pa. Super. 2013) (authorizing a full refund of deceitfully
    obtained life insurance premiums, when vendor paid out no death benefits).
    Hence, we find the trial judge correctly applied DeArmitt, and the insurance
    companies’ second issue is likewise meritless.
    Judgment affirmed.
    Judgment Entered.
    Joseph D. Seletyn, Esq.
    Prothonotary
    Date: 9/12/2018
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