Carpenter, E. v. Master Remodelers ( 2017 )


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  • J-A24006-17
    NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37
    ELEANOR CARPENTER AND MARIE G.                  IN THE SUPERIOR COURT
    CARPENTER                                                 OF
    PENNSYLVANIA
    v.
    MASTER REMODELERS, INC. A
    CORPORATION
    Appellants             No. 184 WDA 2017
    Appeal from the Judgment Entered March 1, 2017
    In the Court of Common Pleas of Allegheny County
    Civil Division at No(s): AR 13-000699
    BEFORE: MOULTON, J., SOLANO, J., and MUSMANNO, J.
    MEMORANDUM BY MOULTON, J.:                     FILED DECEMBER 28, 2017
    Master Remodelers, Inc. (“Master”)1 appeals from the March 1, 2017
    judgment entered in the Allegheny County Court of Common Pleas in favor of
    Eleanor and Marie G. Carpenter (“the Carpenters”) and against Master
    following a non-jury trial. We affirm.
    On July 7, 2009, the Carpenters and Master entered into a contract
    (“Agreement”) wherein Master agreed to construct a two-story addition to the
    Carpenters’ home for approximately $173,000.         Master also agreed to
    construct a 4-foot-by-18-foot concrete sidewalk leading to the addition and to
    install downspouts and drainage lines. Master started work on August 31,
    ____________________________________________
    1Master is owned by Regis McQuaide, who was a party to this action
    throughout the majority of the litigation. McQuaide was released from this
    action by stipulation prior to the trial court’s verdict.
    J-A24006-17
    2009 and completed the project in December 2009. N.T., 9/16/16, at 102-04
    (“N.T. Trial”). In the Agreement, Master guaranteed its work to be free from
    defects in workmanship for a period of one year from the completed date. Id.
    at 130, 169.    Within one year of Master completing the addition, the
    Carpenters noticed water trickling into the basement of the home. Id. at 106.
    The Carpenters, however, took no action at that time, because they were not
    “sure what was causing the water to come in.” Id. at 107.
    In 2012, after the Carpenters had hired Nellis Contractors (“Nellis”),
    operated by Charles Nellis and his son Christopher, to maintain and landscape
    their property, id. at 107-08, Marie Carpenter told Charles that water had
    been collecting in the air conditioner condenser, id. at 108-09. Christopher
    then told Marie that she should have an HVAC technician raise or move the air
    conditioning unit to correct the problem. Id. at 110.
    In September 2012, Nellis replaced the sidewalk installed by Master
    because it pitched toward the house rather than away from the house. Id. at
    49, 80. Christopher explained the problem as follows:
    [CARPENTERS’ COUNSEL]:           Now, your father discussed
    a little bit about and said you could give us a little better
    idea of why -- what the pitch on the sidewalk was and what
    it was doing. Can you explain to the Court why it wasn’t
    graded properly in your opinion?
    [CHRISTOPHER NELLIS]: Well, when you put the water on
    it, you noticed along within the first two inches off of the
    actual new addition, the first -- within the first two inches
    there was actually a puddle. It wasn’t probably any more
    than a quarter inch all the way down depth-wise. It was
    puddling along there. It ran the whole course from the
    corner of the house until about two feet before the end of
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    the addition it stopped. So at that point there was like a
    little puddle like no more than a quarter inch deep. It was
    still holding water there. That was the puddle part. Then
    the water flow -- actually if you put water on, it would run
    towards the addition. Now, towards where the steps were
    on that house and towards the end of the addition, the water
    did correct itself and run back off towards the lawn. But at
    that point it was only a matter of two feet, so it wasn’t like
    you could actually cut it at an expansion joint or a false joint
    and replace only the section that was bad. It was all one
    piece and it was all tied in together.
    Id. at 82-83. Marie Carpenter testified that Nellis showed them “how . . .
    water was running back towards the house” using a level. Id. at 118. Charles
    testified that Nellis also had to replace the wood board underneath the slab
    because the pitch of the existing sidewalk caused it to rot. Id. at 50.
    The Nellises also testified that the positioning of the home’s air
    conditioner relative to the new addition created a water drainage problem.
    When the Carpenters had Nellis look at the property, after construction of the
    addition, Marie told them that the air conditioner was “about a foot below the
    grade level” and that they kept “getting water in the air conditioning unit.”
    Id. at 108. On cross-examination, Marie admitted that the Agreement did not
    contain any references to work on the air conditioner. Id. at 133. Eleanor
    Carpenter confirmed that work on the air conditioner was not in the contract
    or proposal but said that “common sense says that if you see something at
    ground level when you are starting the work then you leave it at ground level.”
    Id. at 149. Eleanor also stated that Master gave them a design picture that
    showed a proposed layout of the addition, but she and her sister “did not know
    there would be a problem with the . . . air conditioner until [they] started to
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    see water standing there with the condenser and . . . running in towards the
    house into the basement.” Id. at 150.
    Nellis also replaced two downspouts that had been installed by Master.
    Id. at 55.   Christopher explained the downspout issues as follows:
    There were actually three different situations with the
    downspout pipes I noticed firsthand because I was the one
    there working on it. . . . The first one where the downspout
    came down . . . where that downspout is, that pipe actually
    came at almost like a 45 degree angle off the corner of the
    addition and the house, went out about eight feet and
    stopped. It went absolutely nowhere but to the ground. It
    was dead-ended. I don’t have another picture of it. But
    there was another picture floating around that had a
    downspout that was actually at the corner of the existing
    house. Whether or not McQuaide did anything with that I
    don’t know, but that one was also five foot out and stopped.
    It went nowhere. There was no gravel pit in order for the
    water to actually drain to, which could have also caused the,
    you know, the foundation or water leak in the back of the
    foundation. The third downspout which was at the front
    door to the right side, that was tied into a pipe that went
    from the front of the house to the road. The trouble with
    that, the grading which the downspout was at was lower
    than the grading of the road. Basically you can’t get water
    to flow uphill unless you have a pump. So we had – that’s
    what prompted us to put in a sump pump system and then
    have it pumped through an inch-and-a-half line to the road
    where it could drain.
    Id. at 84-85.
    Shortly after Nellis began the remediation work, McQuaide stopped by
    the Carpenters’ property on a Saturday when Nellis was not there. Id. at 111.
    Marie testified that Eleanor took McQuaide around the property and showed
    him the water pooling issues. Id. at 111-12. Additionally, Marie testified that
    Eleanor told McQuaide that the air conditioner unit should not have been left
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    where it was, and that the decorative trim on the new addition was damaged.
    Id. at 113. Marie further testified that McQuaide came to the property in 2010
    to fix the double doors on the new addition, but did not fix the concrete or
    downspouts and that McQuaide did not ask for the opportunity to fix these
    issues.   Id. at 113-14.   On November 25, 2012, Marie sent a letter to
    McQuaide and Master, outlining the issues that Nellis had to fix and the cost
    of that work, which the letter said totaled $7,600. Id. at 115. Marie stated
    that she did not tell McQuaide about the sidewalk before September 2012,
    including during his visit in 2010, because she “didn’t know there was anything
    wrong with the [side]walk.” Id. at 122, 133-34. Additionally, she testified
    that she did not contact McQuaide immediately after Nellis told her about the
    problem because she just wanted the issue fixed. Id. at 123.
    Eleanor Carpenter testified that when McQuaide stopped by the property
    in September 2012, she showed him the various issues with the water
    drainage around the property. Id. at 144-45. Further, Eleanor stated that
    she had attempted to call McQuaide in 2010 about other issues, left messages,
    and received no response. Id. at 146. She admitted that the only written
    communication regarding the issues raised by Nellis was Marie’s November
    25, 2012 letter. Id. at 146-47. When she discussed the issues with Nellis,
    she told Nellis that “McQuaide never returns phone calls. . . . [or] when we
    leave a message nothing happens.” Id. at 147. Eleanor stated that McQuaide
    never asked why the Carpenters hired another contractor or who that other
    contractor was. Id. at 149. On cross-examination, Eleanor admitted that
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    when she was deposed by Master’s counsel on whether she had attempted to
    contact Master and McQuaide between 2009 and 2012, she stated that she
    had not. Id. at 152. Eleanor explained that she had, or was having, a “senior
    moment.” Id.
    Finally, McQuaide testified on his own behalf and on behalf of Master.
    McQuaide stated that within one year of completing the addition, the
    Carpenters contacted him about an issue with the door to the addition, but
    did not contact him about the air conditioner, sidewalk, or water in the
    basement until he stopped at the property in September 2012. Id. at 169-
    71.   McQuaide stated that he remembered pouring the concrete for the
    sidewalk, because Master “overdug” the pit and had to place a plank across
    the ditch and filled it with gravel packed with geotextile cloth. Id. at 172. He
    said that he was surprised when the Carpenters told him that there was a
    water problem, because all the material in there “acts like a big sump.” Id.
    McQuaide further testified that he did not see the issues because by the time
    he returned, the sidewalk had been replaced. Id. at 173.
    McQuaide testified that neither he nor anyone else from Master worked
    on the air conditioner unit, which was set up by the living room window in
    2009. Id. at 168, 176, 179. McQuaide also stated that he did not think that
    his work on the addition would have changed the level of the air conditioner
    unit, and that he could not “see how there would be water in the unit.” Id. at
    179. McQuaide did, however, admit that Nellis’s pad and drain system for the
    air conditioner “made sense” because the Carpenters had installed a generator
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    at grade level. Id. at 174. McQuaide also testified that he was never given
    the opportunity to inspect the alleged defects in Master’s workmanship. Id.
    at 180-81.
    With respect to the downspouts, McQuaide testified that they installed
    a downspout through the concrete and “tied it into the existing storm-water
    system.” Id. at 181. McQuaide believed that he had done so in a workmanlike
    manner. Id. at 182.
    On cross-examination, McQuaide admitted that the Carpenters had
    shown him some issues with their property in September 2012, but stated
    that he was “flabbergasted” when he received the Carpenters’ letter in
    November 2012. Id. at 190. McQuaide could not remember whether the
    Carpenters had shown him the issues with the walkway and air conditioner in
    September 2012. Id. at 188-89.
    On July 19, 2016, shortly before trial, Master filed an emergency motion
    for leave of court to file a motion for summary judgment, to which it attached
    a motion for summary judgment based on spoliation of evidence.          Master
    argued for dismissal because neither Master nor McQuaide had had an
    opportunity to inspect the allegedly deficient work. Master also filed a number
    of pre-trial motions in limine. On September 16, 2016, the day of trial, the
    trial court granted some of the motions in limine, denied others, and held
    others in abeyance for trial. The trial court then denied summary judgment
    and tried the matter before it without a jury.
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    On September 22, 2016, the trial court rendered a verdict in favor of
    the Carpenters and against Master for $7,660.00. On September 29, 2016,
    the trial court filed an opinion supporting its verdict:
    This is a breach of contract case arising from a
    remodeling contract entered into between the parties in July
    2009. The contract was for the erection of a sunroom and
    game room addition to the [Carpenters’] home. [The
    Carpenters] claim [Master] breached the contract in that
    there were problems with various aspects of [Master’s]
    work.
    [The Carpenters] testified they called [McQuaide]
    numerous times prior to 2012 and [neither McQuaide nor
    Master] . . . respond[ed]. In September 2012,
    inadvertently, [McQuaide] drove by and saw work being
    done at [the Carpenters’] home. Both parties agree that
    they looked at the issues of concern, but neither side
    remembers all the specifics of that site meeting. We do
    know [the Carpenters] thought it was useless to ask
    [McQuaide or Master] to return due to lack of response by
    [McQuaide or Master]. [The Carpenters] used the services
    of a second contractor, Nellis, to make corrections based on
    this premise, and sent a letter to [McQuaide and Master] on
    November 25, 2012 detailing their demands again.
    [McQuaide] testified he responded but was flabbergasted by
    the issues listed in the letter, and in an effort to not be
    argumentative with the elderly [Carpenters], was non-
    committed on making the repairs.
    The second contractor, Nellis, testified about the
    condition of the sidewalks, grading and downspouts at the
    [Carpenters’] home. They verified the problems and the
    water/drainage issues of [the Carpenters]. (Example:
    concrete sidewalk slanted towards the house and storm
    water, pipes to nowhere.) While no photos were taken by
    them, there is no evidence to indicate that either [the
    Carpenters] or [Nellis] were intentionally and purposely
    destroying evidence of the initial work of [Master].
    [Master] contends [it] should have been given an
    opportunity to cure the issues detailed by [the Carpenters].
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    But based on the testimony of all the parties, especially
    [McQuaide] who had no file for the job, phone log, memo to
    the file on the property, and his allowance of the
    [Carpenters] to at least think he would entertain correction
    when in fact he had no intention to do so, the [Carpenters’]
    reasoning to look elsewhere to correct the problems were
    understandable.
    Likewise, [McQuaide] admitted that while a provision
    existed in the agreement that work was guaranteed for one
    year and that they would be able to fix problems first;
    [McQuaide] also admitted [that Master is] in the service
    industry and . . . work[s] to satisfy customers beyond the
    one year period.
    Award for [the Carpenters] in amount of $7,660.00 as
    per [their] November 25, 2012 letter . . .
    Trial Ct. Op., 9/29/16, at 1-2.
    On September 30, 2016, Master filed timely post-trial motions asserting
    that: (1) the Carpenters failed to meet their burden of proof; (2) the trial
    court erred in denying a spoliation sanction because the Carpenters removed
    Master’s work before McQuaide or anyone else from Master could inspect it;
    (3) in its damages calculation, the trial court improperly included $225 for a
    broken pipe, which the trial court excluded from trial testimony based on
    Master’s motion in limine; and (4) the trial court’s verdict was against the
    weight of the evidence. On January 3, 2017, the trial court granted the post-
    trial motion to modify the damages and reduced the Carpenters’ award to
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    $7,435, but denied the remainder of Master’s post-trial motions. On January
    26, 2017, Master timely filed a notice of appeal.2
    Master raises the following issues on appeal:
    1. Whether the Trial Court abused its discretion and/or
    committed an error of law by finding or ruling that the
    Carpenters . . . satisfied their burden of proof, despite the
    fact that they failed to preserve critical evidence that would
    support their claims and failed to provide [Master] an
    opportunity to inspect the work that was the subject [of]
    their claims, in direct contravention of Pennsylvania law
    concerning spoliation[.]
    2. Whether the Trial Court abused its discretion and/or
    committed an error of law by finding or ruling that the
    Carpenters met their burden of proof, despite the fact that
    the Carpenters introduced no testimony or evidence
    showing that [Master] had breached any provision of the
    [Agreement] between the Carpenters and [Master] or that
    such breach resulted in damages to the Carpenters[.]
    3. Whether the Trial Court abused its discretion and/or
    committed an error of law by finding or ruling that the
    Carpenters “testified they called [Master] numerous times
    prior to 2012 and [Master] did not respond” when in fact,
    on cross examination the Carpenters admitted that they
    never tried to contact [Master] regarding the alleged
    defects at issue until after September 2012[.]
    ____________________________________________
    2 On February 17, 2017, this Court issued a rule on Master to show
    cause why the appeal should not be dismissed. The rule informed Master that
    its appeal was interlocutory because judgment had not been entered on the
    docket and instructing it to provide proof to this Court within 14 days that
    judgment has been entered. On March 2, 2017, Master filed a response, to
    which it attached a praecipe to enter judgment filed with the trial court on
    March 1, 2017. On March 7, 2017, we discharged the rule. While Master filed
    its notice of appeal on January 3, 2017, we nevertheless have jurisdiction over
    this appeal because judgment was subsequently entered on the docket. See
    Jones v. Rivera, 
    866 A.2d 1148
    , 1149 n.1 (Pa.Super. 2005).
    - 10 -
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    4. Whether the Trial Court abused its discretion and/or
    committed an error of law by finding or ruling that [Master]
    had any opportunity to repair the alleged defects[.]
    5. Whether the Trial Court abused its discretion and/or
    committed an error of law by finding or ruling that the
    Carpenters’ and a third-party contractor’s destruction of
    evidence was irrelevant so long as they did not destroy the
    evidence “intentionally and purposely.”
    6. Whether the Trial Court abused its discretion and/or
    committed an error of law by improperly shifting the
    burden of proof to [Master] through the apparent
    imposition of a recordkeeping requirement[.]
    7. Whether the Trial Court abused its discretion and/or
    committed an error of law by finding or ruling that
    [Master]’s recordkeeping procedures were in any way
    relevant to the Carpenters’ failure to give [Master] an
    opportunity to cure the alleged defects[.]
    8. Whether the Trial Court abused its discretion and/or
    committed an error of law by imposing on [Master] a
    contractual obligation to guarantee its work beyond the
    one-year period set forth in the Agreement[.]
    9. Whether the Trial Court abused its discretion and/or
    committed an error of law by awarding the Carpenters
    damages associated with the air-conditioning unit located
    on their property in the amount of $3,200.00, despite the
    fact that evidence unequivocally showed that [Master] was
    not required to perform any work on the air-conditioning
    unit under the Agreement, and in fact, did not perform any
    such work[.]
    10. Whether the Trial Court abused its discretion and/or
    committed an error of law by awarding the Carpenters
    damages associated with the air-conditioning unit located
    on their property, despite the fact that the Trial Court
    issued an order prohibiting the Carpenters from seeking
    damages associated with work performed on the air-
    conditioning unit, and only permitted the Carpenters to
    seek damages pertaining to the grading of ground under
    the air-conditioning unit[.]
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    11. Whether the Trial Court abused its discretion and/or
    committed an error of law by awarding the Carpenters
    damages associated with the air-conditioning unit against
    the unequivocal weight of the evidence and despite having
    no factual or legal basis for such award[.]
    12. Whether the Trial Court abused its discretion and/or
    committed an error of law by awarding the Carpenters
    damages in the amount of $3,860.00 based upon the
    grading of a cement walkway on their property against the
    unequivocal weight of the evidence and despite having no
    factual or legal basis for such award[.]
    13. Whether the Trial Court abused its discretion and/or
    committed an error of law by awarding the Carpenters
    damages in the amount of $375.00 based upon the
    replacement of an allegedly broken downspout and
    associated pipe against the unequivocal weight of the
    evidence and despite having no factual or legal basis for
    such award[.]
    Master’s Br. at 8-11 (trial court answers omitted). While Master raises 13
    issues, we have consolidated them into three categories as Master did in its
    brief.3
    ____________________________________________
    3We note that Pennsylvania Rule of Appellate Procedure 2116(a)
    requires that the statement of questions involved “state concisely the issues
    to be resolved, expressed in the terms and circumstances of the case but
    without unnecessary detail.” Indeed,
    [t]he approach to appellate advocacy embarked on by
    present counsel for [Master] brings to mind the words of the
    Honorable Ruggero J. Aldisert of the United States Court of
    Appeals for the Third Circuit:
    With a decade and a half of federal appellate
    court experience behind me, I can say that even
    when we reverse a trial court it is rare that a brief
    successfully demonstrates that the trial court
    committed more than one or two reversible
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    I.     Spoliation of Evidence
    Master first argues that the Carpenters’ case should have been
    dismissed because they failed to preserve evidence of the damages caused by
    Master’s alleged breaches of contract. According to Master, the Carpenters
    “did not preserve the condition of the [p]roperty and did not afford [Master]
    an opportunity to inspect the [p]roperty before the Carpenters directed Nellis
    to remove and replace the allegedly defective items, thereby destroying
    evidence critical to the Carpenters’ claims. Master’s Br. at 36. Master claims
    it was prejudiced by this destruction, as Master could not see the alleged
    defects and, as a result, could not “properly defend against the Carpenters’
    claims and . . . permitted the Carpenters to conjure up claims for costs
    associated with alleged reparation work that did not need to be performed
    and/or for which [Master] is not responsible.” Id. at 37. Additionally, Master
    asserts that no lesser sanction than dismissal was appropriate because “the
    ____________________________________________
    errors. I have said in open court that when I
    read an appellant’s brief that contains ten or
    twelve points, a presumption arises that there is
    no merit to any of them . . . [and] it is [this]
    presumption . . . that reduces the effectiveness
    of appellate advocacy.
    Aldisert, “The Appellate Bar: Professional Competence and
    Professional Responsibility–A View From the Jaundiced Eye
    of the Appellate Judge,” 11 Cap. U.L. Rev. 445, 458 (1982)
    (emphasis in original).
    Commonwealth v. Robinson, 
    864 A.2d 460
    , 480 n.28 (Pa. 2004) (some
    alterations in original). We decline, however, to find waiver on this basis given
    that Master limited its argument to three principal issues.
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    voluntary destruction by Carpenter of the work completed by [Master]
    prevent[ed Master] from offering any substantive defense to the claims of the
    Carpenters.” Id. at 38. We disagree.
    We review trial court rulings on spoliation claims for an abuse of
    discretion. Mt. Olivet Tabernacle Church v. Edwin L. Wiegand Div., 
    781 A.2d 1263
    , 1269 (Pa.Super. 2001).          With respect to spoliation issues, this
    Court has explained:
    “Spoliation of evidence” is the non-preservation or
    significant alteration of evidence for pending or future
    litigation. When a party to a suit has been charged with
    spoliating evidence in that suit (sometimes called “first-
    party spoliation”), we have allowed trial courts to exercise
    their discretion to impose a range of sanctions against the
    spoliator.
    PTSI, Inc. v. Haley, 
    71 A.3d 304
    , 315 (Pa.Super. 2013) (quoting Pyeritz v.
    Commonwealth, 
    32 A.3d 687
    , 692 (Pa. 2011) (internal citations and
    footnotes omitted)). The trial court must weigh three factors to determine
    the appropriate sanction for spoliation:
    (1) the degree of fault of the party who altered or destroyed
    the evidence; (2) the degree of prejudice suffered by the
    opposing party; and (3) whether there is a lesser sanction
    that will avoid substantial unfairness to the opposing party
    and, where the offending party is seriously at fault, will
    serve to deter such conduct by others in the future.
    
    Id.
     (quoting Creazzo v. Medtronic, Inc., 
    903 A.2d 24
    , 29 (Pa.Super. 2006)).
    In assessing the “degree of fault of the party who altered or destroyed the
    evidence,” the trial court must consider (1) “the extent of the offending party’s
    duty or responsibility to preserve the relevant evidence, and [(2)] the
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    presence or absence of bad faith.” 
    Id.
     (quoting Creazzo, 
    903 A.2d at 29
    ).
    “Where fault and prejudice are not severe, dismissal is inappropriate.” Mt.
    Olivet, 
    781 A.2d at 1273
    .
    The trial court concluded that dismissal was inappropriate, finding that
    “there was no evidence to indicate that either [the Carpenters] or [Nellis] were
    intentionally and purposely destroying evidence of the initial work of
    [Master].” 1925(a) Op. at 3. We conclude that the trial court did not abuse
    its discretion.
    First, the Carpenters attempted to contact Master beginning in 2010
    regarding other issues with Master’s work under the agreement. Although the
    Carpenters elected not to notify Master about the issues in writing, the
    Carpenters’ trial testimony supports the trial court’s conclusion that their
    “reasoning to look elsewhere to correct the problems [at issue in this case
    was] understandable.” 
    Id.
    Second, we cannot conclude that the Carpenters acted in bad faith.
    Again, the record supports the trial court’s finding that the Carpenters called
    Master multiple times in 2010. Believing that any further efforts in 2012 would
    be useless, the Carpenters hired Nellis to fix the work and prevent any further
    damage to their home. Nothing in the record indicates that the Carpenters
    intentionally destroyed Master’s work in order to prevent Master from
    inspecting the claimed problems.         Rather, the Carpenters undertook
    appropriate remediation efforts.
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    Third, Master was not highly prejudiced by the Carpenters’ failure to
    preserve the allegedly defective conditions. Before trial, both parties argued
    a number of motions in limine, including two motions regarding the availability
    of photographs taken by Nellis during the repairs in September 2012, which
    the Carpenters had provided to Master two days before trial. The trial court
    delayed the start of the non-jury trial to 1:30 p.m. and instructed the parties
    to inspect the photographs and consult with their clients. When the trial court
    reconvened in the afternoon, Master withdrew its motions in limine regarding
    these photographs. Further, after an off-the-record discussion, the trial court
    stated:
    So we have agreed to the fact, all of us, right, that the
    photos that are being provided by Nellis Contracting will be
    submitted to both counsel on defense side so they are able
    to utilize those for cross and whatever they are going to use
    them for and so they can blow them up and so that
    everybody can see. Those photos shall be provided to the
    Court after today, hopefully within, you know, 24 hours or
    so forth or by Monday if you can. And I would assume –
    and, by the way, we don’t have a color printer. This is bare
    bones.
    N.T., 8/24/16, at 32. Thus, Master had access to photographs of at least
    some of the conditions that existed when Nellis did the remediation work.4
    Additionally, McQuaide testified that he observed the conditions at the
    property in September 2012 when he stopped by.
    ____________________________________________
    4 While the Carpenters certainly could have turned over these photos
    earlier in the litigation, we note that Master was still given time to inspect
    them before trial.
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    Accordingly, the trial court did not abuse its discretion by determining
    that dismissal was not an appropriate sanction for the Carpenters’ failure to
    preserve Master’s work and did not err in denying Master’s motion for
    summary judgment.
    II.   Burden of Proof
    Next, Master argues that the Carpenters failed to meet their burden of
    proof on their breach of contract claim. Master contends that the Carpenters
    “did not come forward with any evidence to establish that [Master] breached
    any duty imposed by the [a]greement or that any such breach resulted in
    damages to the Carpenters.” Master’s Br. at 30. According to Master, the
    Carpenters did not offer expert testimony that established the breach, nor did
    they “identify any contractual duty that [Master] breached or produce any
    evidence to demonstrate that [Master] breached any such duty.” Id. at 32.
    Master asserts that “neither Christopher nor Charles Nellis was offered as an
    expert, review[ed] the Agreement, or observed any work completed by
    [Master] until September 2012,” id. at 31, “the Agreement included a one-
    year warranty on all work completed” and the Carpenters did not contact
    Master about these issues until September 2012, id., and the Carpenters
    failed to establish that the condition of the walkway in September 2012 was a
    result of Master’s work.
    Our standard for reviewing a non-jury trial verdict is:
    to determine whether the findings of the trial court are
    supported by competent evidence and whether the trial
    court committed error in any application of the law. The
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    findings of fact of the trial judge must be given the same
    weight and effect on appeal as the verdict of a jury. We
    consider the evidence in a light most favorable to the verdict
    winner. We will reverse the trial court only if its findings of
    fact are not supported by competent evidence in the record
    or if its findings are premised on an error of law. However,
    [where] the issue concerns a question of law our scope of
    review is plenary.
    The trial court’s conclusions of law on appeal originating
    from a non-jury trial are not binding on an appellate court
    because it is the appellate court’s duty to determine if the
    trial court correctly applied the law to the facts of the case.
    Stephan v. Waldron Elec. Heating and Cooling LLC, 
    100 A.3d 660
    , 664-
    65 (Pa.Super. 2014) (quoting Wyatt, Inc. v. Citizens Bank of Pa., 976 A2d
    557, 564 (Pa.Super. 2009)).
    To prevail on a breach of contract claim, the plaintiff must show “(1) the
    existence of a contract, including its essential terms, (2) a breach of the
    contract[,] and (3) resultant damages.”         Meyer, Darragh, Buckler,
    Bebenek & Eck, P.L.L.C. v. Law Firm of Malone Middleman, P.C., 
    137 A.3d 1247
    , 1258 (Pa. 2016).      With respect to performing contracts in a
    workmanlike manner, this court has stated that
    [w]here skill, as well as care is required in performing the
    undertaking, if the party purports to have skill in the
    business, and he undertakes for hire, he is bound to the
    exercise of due and ordinary skill in the employment of his
    art of business about it, or, in other words, to perform it in
    a workmanlike manner.
    Mort Co. v. Paul, 
    76 A.2d 445
    , 447 (Pa.Super. 1950) (quoting Waugh v.
    Shunk, 
    20 Pa. 130
    , 133 (1852)).      In Waugh, our Supreme Court further
    stated that the party “must be understood to have engaged to use a degree
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    J-A24006-17
    of diligence, and attention, and skill adequate to the performance of his
    undertaking.      It is his own fault if he undertake without sufficient skill, or
    applies less than the occasion requires.” 
    20 Pa. at 133
    .
    We conclude that the Carpenters presented sufficient evidence to
    sustain their breach of contract claims.5 With respect to the sidewalk, both
    Charles and Christopher Nellis testified that the sidewalk was improperly
    graded, which led to water running back towards the house. Christopher also
    testified that the only way to fix this issue was to remove and replace the
    sidewalk. Because Master had installed this sidewalk three years earlier, the
    record supports the trial court’s determination that Master was responsible for
    the grading issue6 and, as a result, that Master breached the Agreement.
    ____________________________________________
    5 Master waived its claims regarding the Nellises’ expert testimony. The
    trial court accepted Charles as an expert, see N.T. Trial at 54, and Master did
    not object to Christopher’s testimony on the ground that it was unqualified
    expert testimony. Further, the record shows that the Nellises examined and
    repaired the work performed by Master. Both Charles and Christopher
    testified as to the issues with the property and the issues with the work as
    they saw it in September 2012. Therefore, even if Master had objected on
    the basis that Christopher provided expert testimony, the majority of his
    testimony was either factual or lay opinion on the condition of the property as
    Nellis encountered it and the work it performed to correct those issues.
    In addition, it was not necessary for the Nellises to review the scope of
    the Agreement, a document that speaks for itself. Nor does the fact that the
    neither Nellis observed the property until September 2012 undermine the
    sufficiency of the evidence as to breach. At most, that fact goes to the weight
    of the evidence, not its sufficiency.
    6   The trial court asked Christopher about issues with concrete “settling”:
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    J-A24006-17
    ____________________________________________
    THE COURT: I am going to ask: Are there things that can
    happen to concrete that can change the grade after you’ve
    been there?
    [CHRISTOPHER NELLIS]: Settling, sir.
    THE COURT: How much have you seen in your experience
    -- how old are you?
    [CHRISTOPHER NELLIS]: I’m 43.
    THE COURT: You are such a kid. Okay. God bless you.
    But you’ve seen concrete drop; is that correct?
    [CHRISTOPHER NELLIS]: I have, yes.
    THE COURT:        Anybody’s fault?
    [CHRISTOPHER NELLIS]: On occasion, yes, Your Honor.
    They weren’t properly tied into the structure.
    THE COURT:        Any way of really knowing that?
    [CHRISTOPHER NELLIS]: No.
    THE COURT:        Any way of really knowing if it is anybody’s
    fault?
    [CHRISTOPHER NELLIS]: No.
    THE COURT:        Could be the mix, could be the ground, right?
    [CHRISTOPHER NELLIS]: Yes.
    THE COURT:        Could be where it is?
    [CHRISTOPHER NELLIS]: Yes.
    N.T. Trial at 93-94.
    Master argues that the Carpenters failed to meet their burden of proof
    because this testimony “established that concrete can settle and move over a
    number of years for any number of reasons.” Master’s Br. at 31. This
    argument does not affect our sufficiency analysis. Although the trial court’s
    line of questioning did reveal that concrete can “settle” or change level for
    reasons other than the fault of the installer, it did not “establish” that such
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    J-A24006-17
    With respect to the downspouts, the evidence shows that McQuaide
    installed the downspouts, which were included in the proposal.7 The Nellises’
    testimony supports the trial court’s finding that these downspouts were
    improperly installed, causing water to flow toward the house. In short, the
    record supports the trial court’s determination that Master did not install these
    in a workmanlike manner and, as a result, breached the Agreement.
    With respect to the air conditioner, the record similarly supports the trial
    court’s conclusion. Marie Carpenter testified that the air conditioner was left
    approximately one foot below grade level, causing water to run into the air
    conditioner unit. Master is correct that the Agreement does not specifically
    reference the air conditioner unit. However, the Carpenters’ claim is that in
    building the addition, Master caused the air conditioner to be below grade
    level, which Eleanor Carpenter referred to as a common-sense issue.
    Although Master did not specifically agree to move the air conditioner, Master
    was responsible for building the addition in a workmanlike manner, which
    included properly addressing drainage issues. Accordingly, we conclude that
    ____________________________________________
    faultless settling occurred here. The evidence before the trial court, although
    sparse, established: (1) Master installed the walkway in 2009; (2) by
    September 2012, the walkway was pitched towards the house; and (3)
    because of the pitch, Nellis had to remove and replace the sidewalk. The trial
    court’s logical inference that this issue was caused by Master’s workmanship,
    particularly in the absence of any contrary theory or evidence offered by
    Master, is supported by the record.
    7In the “Roofing & Siding” section of the adopted Proposal, Master
    agreed to “Install Alcoa aluminum gutter and downspouts to addition roof and
    connect to storm drain.” Proposal, 7/9/09, at 2.
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    J-A24006-17
    the record supports the trial court’s determination that Master breached the
    Agreement by failing to properly address the issues with the air conditioning
    unit when it built the addition.
    Master’s claim that the agreement’s one-year warranty provision
    precludes the Carpenters from recovering is also without merit.            In their
    complaint, rather than making a warranty claim, the Carpenters instead
    alleged that Master failed to perform the contract in a workmanlike manner.
    The warranty in the Agreement does not preclude a claim, filed within the
    applicable statute of limitations, for breach of a contractual obligation to
    perform in a workmanlike manner.               Rather, the warranty only provides a
    guaranty that Master’s work is “free from defects in workmanship” for a period
    of one year from the date of completion. Agreement at 1. Later in the same
    paragraph, the Agreement states that “[t]his guarantee is without prejudice
    to, and does not affect any rights that the homeowner may have under state
    law.” Id.8
    III.   Weight of the Evidence
    Finally, Master argues the trial court’s verdict was against the weight of
    the evidence. Specifically, Master asserts that the evidence (1) showed that
    the Carpenters failed to contact Master before allowing Nellis to proceed on
    the repairs, (2) failed to establish that the damages suffered were caused by
    ____________________________________________
    Although we agree with Master that the Carpenters were inconsistent
    8
    when testifying about the timing of their contacts with McQuaide, given that
    they are not claiming a breach of warranty, they had no obligation to notify
    Master within one year of the completion of work.
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    J-A24006-17
    Master’s work, and (3) showed that the Carpenters did not give Master a
    chance to cure the issues. The trial court disagreed, concluding that its verdict
    was not against the weight of the evidence.
    We have stated that:
    [a] weight of the evidence claim is addressed to the
    discretion of the trial judge. Armbruster v. Horowitz, . .
    . 
    813 A.2d 698
    , 702 ([Pa.] 2002). The authority of the trial
    judge to upset the verdict on weight grounds
    is narrowly circumscribed. A trial judge cannot grant
    a new trial because of a mere conflict in testimony or
    because the trial judge on the same facts would have
    arrived at a different conclusion. Instead, a new trial
    should be granted only in truly extraordinary
    circumstances, i.e., when the jury’s verdict is so
    contrary to the evidence as to shock one’s sense of
    justice and the award of a new trial is imperative so
    that right may be given another opportunity to
    prevail.
    Id. at 703 (emphasis in original; internal citations
    omitted).
    Sutch v. Roxborough Mem’l Hosp., 
    151 A.3d 241
    , 250-51 (Pa.Super.
    2016). Further, “a new trial will not be granted on the ground that the verdict
    was against the weight of the evidence where the evidence is conflicting and
    the fact-finder could have decided in favor of either party.” Lanning v. West,
    
    803 A.2d 753
    , 766 (Pa.Super. 2003).
    The bulk of Master’s argument addresses the trial court’s assessment of
    the credibility of witnesses. It is well settled that “the credibility of witnesses
    is an issue to be determined by the trier of fact. . . ., [which] this Court will
    not revisit.” Stephan, 100 A.3d at 667 (quoting Woods v. Cicierski, 937
    - 23 -
    J-A24006-
    17 A.2d 1103
    , 1105 (Pa.Super. 2007) (internal citations omitted)). “Thus, [an]
    argument, which would require this Court to revisit and essentially reverse the
    [trial court] on [its] credibility determinations, provides no grounds for relief.”
    
    Id.
     (some alterations in original). We conclude that the trial court did not
    abuse its discretion.
    Finally, to the extent that Master’s weight claims are based on factors
    other than witness credibility, we conclude that they are likewise without
    merit. As discussed above, the evidence was sufficient to support the trial
    court’s conclusions.      While in some respects that evidence was not
    overwhelming, we nonetheless are not convinced that the verdict “shock[s]
    one’s sense of justice” or that “a new trial is imperative so that right may be
    given another opportunity to prevail.”         Sutch, 151 A.3d at 251 (quoting
    Armbruster, 813 A.2d at 702).
    Judgment affirmed.
    Judgment Entered.
    Joseph D. Seletyn, Esq.
    Prothonotary
    Date: 12/28/2017
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