Lewis, G. v. Erie Insurance ( 2019 )


Menu:
  • J-S32033-19
    NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37
    GLENN & DONNA LEWIS (H/W) AND            :   IN THE SUPERIOR COURT OF
    LEWIS AUTOMOTIVE, INC.                   :        PENNSYLVANIA
    :
    Appellant             :
    :
    :
    v.                          :
    :
    :   No. 2115 EDA 2018
    ERIE INSURANCE EXCHANGE D/B/A            :
    ERIE INSURANCE GROUP, MILLER’S           :
    INSURANCE AGENCY, INC., AND ART          :
    MILLER INDIVIDUALLY AND T/A              :
    MILLER’S INSURANCE AGENCY, INC.          :
    Appeal from the Judgment Entered June 11, 2018
    In the Court of Common Pleas of Philadelphia County Civil Division at
    No(s): February Term, 2014 No. 03000
    BEFORE: SHOGAN, J., NICHOLS, J., and MURRAY, J.
    MEMORANDUM BY MURRAY, J.:                           FILED AUGUST 21, 2019
    Glenn and Donna Lewis, husband and wife, along with Lewis
    Automotive, Inc. (LAI) (collectively, Appellants) appeal from the judgment
    entered, following a jury trial, in favor of Erie Insurance Exchange D/B/A Erie
    Insurance Group (Erie), Miller’s Insurance Agency, Inc., and Art Miller
    individually and T/A Miller’s Insurance Agency, Inc. (collectively, Miller).
    Appellants present 11 claims of trial court error for our review. After careful
    consideration, we affirm.
    At the outset, we are compelled to comment on the briefs Appellants
    have filed with this Court. In the original 136-page brief, Appellants’ counsel,
    J-S32033-19
    Michael J. Gavin, Esquire,1 certified that the “[a]rgument contains 13,816
    words, and is in compliance with [Pa.R.A.P.] 2135.”            Appellants’ Brief,
    12/10/18, at 135 (emphasis added) (stricken by order of 1/25/19). Contrary
    to the premise of this “certification,” Rule 2135 clearly provides that a
    “principal brief” — and not merely an argument section — “shall not exceed
    14,000 words.” See Pa.R.A.P. 2135(a)(1).2 Following application by Erie and
    Miller, this Court issued a per curiam order on January 25, 2019, striking
    Appellants’ brief and directing Appellants to file a compliant brief within 30
    days.
    On March 6, 2019, Erie filed an application to dismiss the appeal because
    Appellants failed to file an amended brief.      On March 8th, Elizabeth Gavin,
    Esquire, entered her appearance on behalf of Appellants and filed an answer.
    Attorney Gavin acknowledged that a brief was past due, provided personal
    reasons for why she missed the deadline, and requested this Court to accept
    for filing an attached proposed brief. This Court accepted the brief as filed
    late, without prejudice to Erie to re-raise the untimeliness of Appellants’ brief.
    Ours review reveals that Appellants’ amended brief contains approximately
    13,000 words.
    ____________________________________________
    1When this brief was filed, Brian Kent, Esquire, and Samuel Reich, Esquire,
    were also counsel of record for Appellant.
    2 See also Pa.R.A.P. 2135(b) (“Supplementary matters, such as, the cover of
    the brief[,] table of contents, tables of citations, proof of service and any
    addendum . . . shall not count against the word count limitations[.]”).
    -2-
    J-S32033-19
    Erie has again argued for dismissal of this appeal on the basis of
    Appellants’ late-filed amended brief. Erie’s Brief at 67, citing Pa.R.A.P. 2188
    (“If an appellant fails to file his . . . brief . . . within the time prescribed by
    these rules, or within the time as extended, an appellee may move for
    dismissal of the matter.”). Erie does not question Attorney Elizabeth Gavin’s
    personal reasons for failing to meet this Court’s deadline for filing an amended
    brief, but points out that she did not enter her appearance until the day she
    filed a response to the dismissal motion, and Appellants failed to explain why
    any of their three other attorneys, already of record, failed to file the brief.
    Erie further avers that Appellants’ non-compliance with the rules and court
    deadlines “necessitated repetitive motion practice.” Erie’s Brief at 68.
    While we agree that the procedural history of this appeal has been
    protracted by this Court’s acceptance of Appellants’ late-filed, amended brief,
    we decline to dismiss this appeal. We nonetheless observe that although the
    amended brief is significantly shorter than the original brief, Appellants
    continues to raise the same 11 issues previously presented.           We caution
    Appellants’ counsel:
    Experienced advocates since time beyond memory have
    emphasized the importance of winnowing out weaker arguments
    on appeal and focusing on one central issue if possible, or at most
    on a few key issues. . . .
    *    *    *
    There can hardly be any question about the importance of
    having the appellate advocate examine the record with a view to
    selecting the most promising issues for review. . . . A brief that
    -3-
    J-S32033-19
    raises every colorable issue runs the risk of burying good
    arguments[.]
    Commonwealth v. Showers, 
    782 A.2d 1010
    , 1015-1016 (Pa. Super. 2001)
    (quoting Jones v. Barnes, 
    463 U.S. 745
    , 751-753 (1983)).
    We now turn to the facts, which the trial court recounted as follows:
    Glenn Lewis began purchasing Erie Insurance Exchange
    insurance policies through [Miller] in 1986. Lewis founded [LAI]
    in 1989 and purchased Erie insurance for his company through
    Miller. Thereafter, Art Miller would meet Glenn Lewis annually to
    discuss Lewis’s insurance needs. Before these meetings, Miller
    would send, and Lewis would complete, a detailed questionnaire
    evaluating Lewis’s satisfaction with his insurance coverage. These
    questionnaires asked whether Glenn Lewis would like his
    insurance policies to remain the same or be revised.
    Based on interaction with Glenn Lewis and his own
    professional experience as a licensed insurance broker, Art Miller
    would secure insurance coverage for Lewis for his approval and
    purchase. At their meetings, Art Miller gave Glenn Lewis three
    ring binders containing the . . . policies and applicable declarations
    sheets including exclusions. At all times, Glenn Lewis preserved
    his right to accept or refuse policies suggested by Art Miller. Lewis
    testified, however, that [Glenn Lewis] was not someone who read
    or studied his policy documents.
    One of [LAI’s] insurance policies was the Erie Pioneer
    Garage/Auto Policy, policy #Q092780115 (“Garage Policy”). This
    policy offered $1,000,000 in uninsured [(UM)] and underinsured
    [(UIM)] motorist coverage. [LAI also] had an Erie Business
    Catastrophe Liability Policy [#]Q332770056 (“Umbrella Policy”),
    which covered other accidents up to . . . $1,000,000. Each year
    after 1998, Glenn Lewis signed a renewal of [LAI’s] policies.
    [On February, 26,] 1998, however, Glenn Lewis elected to
    exclude UM [and UIM] coverage in [LAI’s] Umbrella Policy. In
    making this choice, Lewis signed a release form which Art Miller
    presented at trial[, over Appellants’ objection]. The release
    contains Glenn Lewis’ signatures written and dated in three
    places.
    -4-
    J-S32033-19
    Coincidentally, around the same time in 1998, Erie
    announced a corporate decision to forego offering UM [and UIM]
    coverage under the type of Garage Policy applicable to [LAI. T]his
    meant that beginning in 2004, [the] Garage Policy would provide
    general coverage in the amount of $1,000,000, but nothing more
    in the event an insured has an accident with an underinsured or
    uninsured tortfeasor.
    In October 2007, Miller recommended that Lewis increase
    [LAI’s] general coverage under the Garage Policy to $2,000,000,
    but Glenn Lewis declined on grounds it was too expensive.
    On July 30, 2010, Glenn Lewis was injured in an automobile
    accident. The accident was covered under [LAI’s] Garage Policy
    and Lewis was paid the $1,000,000 policy limit by Erie. However,
    [LAI’s] Umbrella Policy UM [and UIM] exclusion which Glenn Lewis
    signed in 1998 was still in force, and Erie denied additional
    coverage.
    Sometime in 2011, but after the July 30, 201[0] accident, Art
    Miller met with Glenn Lewis to review [LAI’s] insurance coverage.
    [At trial, Lewis testified that at this September meeting,] Miller
    told him the accident was covered under both the Garage Policy
    and the Umbrella Policy. Glenn Lewis told the jury that when he
    heard this, he wrote on a sheet of paper the phrase “$1,000,000
    Million Dollars over and above my business.” Lewis testified that
    then crossed out the words “my business” and wrote “all my other
    policies.” These handwritten notes were introduced at trial. Glenn
    Lewis testified he relied on Art Miller’s representations and was
    therefore surprised when Erie denied UM Umbrella Coverage in
    the amount of $1,000,000.
    Trial Court Opinion, 8/24/18, at 2-4 (footnotes and citations to record
    omitted).
    At this juncture, we note the extensive procedural history of this case.
    The certified electronic record exceeds 9,900 pages, and the trial docket
    contains 177 separate entries. While we do not recite the entire procedural
    history, we note the following. Appellants commenced this action on February
    -5-
    J-S32033-19
    27, 2014. In their second amended 10-count complaint, Appellants alleged
    bad faith against Erie; breach of fiduciary duty against Miller; and each of the
    following against both Erie and Miller: breach of contract, negligence,
    fraudulent misrepresentation, and violations of the Pennsylvania Unfair Trade
    Practices and Consumer Protection Law3 (UTPCPL).
    Miller and Erie filed preliminary objections, after which the trial court
    dismissed: (1) the breach of contract and UTPCPL violations claims against
    Miller    with   prejudice;    (2)    the     claims   of   negligence   and   fraudulent
    misrepresentation against Miller with leave for Appellants to file an amended
    complaint; and (3) the claims of breach of contract, bad faith, and UTPCPL
    violations against Erie with prejudice.           Order, 11/14/14 (sustaining Miller’s
    preliminary objections); Order 11/14/14 (sustaining in part Erie’s preliminary
    objections).
    On December 4, 2014, Appellants filed a third amended complaint,
    presenting       5   counts:   2     counts    each    of   negligence   and   fraudulent
    misrepresentation against Erie and Miller, and a claim of breach of fiduciary
    duty against Miller. On June 23, 2016, the trial court dismissed both claims
    of fraudulent misrepresentation on summary judgment.                     Order, 6/23/16
    (granting in part and denying in part Miller’s and Erie’s summary judgment
    motions).
    ____________________________________________
    3   73 P.S. §§ 201-1 to 201-9.3.
    -6-
    J-S32033-19
    The case proceeded to a jury trial on October 18, 2017. Pertinent to
    this appeal, the trial court precluded Appellants’ insurance expert, Thomas
    McKiernan, from testifying.          The trial court also permitted Miller, over
    Appellants’ objection, to introduce the February 28, 1996 UM and UIM-
    rejection form executed by Glenn Lewis.
    Following Appellants’ presentation of evidence, the trial court entered
    nonsuit on the breach of fiduciary claim against Miller and the one remaining
    claim — negligence — against Erie. Accordingly, the only issues for the jury
    were the negligence of Miller, and Miller’s defense of contributory negligence.
    On October 30, 2017, the jury found Miller negligent, but also found that
    Glenn Lewis was contributorily negligent. This latter finding barred Appellants’
    recovery of damages.4 Appellants filed a timely post-trial motion, which the
    court denied on June 8, 2018. Judgment in favor of Miller and Erie was entered
    on June 11, 2018, and Appellants filed a timely notice of appeal. The trial
    court did not direct Appellants to file a Pa.R.A.P. 1925(b) statement of errors
    complained of on appeal, but issued an opinion on August 24, 2018, which
    addressed only three of the issues presented on appeal.
    On appeal, Appellants present 11 issues:5
    ____________________________________________
    4   See Boyle v. Indep. Lift Truck, Inc., 
    6 A.3d 492
    n.1 (Pa. 2010).
    5 We have reordered Appellants’ issues and note that in their argument,
    Appellants address their eighth and ninth issues together under one heading.
    See Appellants’ Brief at 70-78.
    -7-
    J-S32033-19
    1. Was it error to dismiss Appellants’ breach of fiduciary duty
    claims against . . . Miller . . ., and failing to instruct the jury in
    accordance with Yenchi,[6] where Appellants’ evidence supported
    a prima facie case?
    2. Did the trial court err by not declaring a mistrial when counsel
    for . . . Miller told the jury that Appellants could not find an expert
    to support their claims, knowing that Appellants’ expert had been
    precluded?
    3. Was it error to dismiss counts from Appellants’ Complaint prior
    to conducting discovery?
    4. Was it error to dismiss Appellants’ fraudulent misrepresentation
    claims against . . . Miller . . . where Appellants’ evidence supported
    a prima facie case?
    5. Was it error to admit the 1998 UM/UIM sign down form into
    evidence where it is precluded by law?
    6. Was it error to preclude Appellants’ insurance expert, Mr.
    McKiernan, where [Miller and Erie] conceded his qualifications?
    7. Was it error to cap Appellants’ damages absent any basis for
    doing so?
    8. Was it error to exclude Appellants’ Current Policies where
    Appellees averred such coverage did not exist and where they
    serve to impeach . . . Miller?
    9. Was it error to exclude . . . Miller[’s] website as proof of their
    duties and standards of care?
    10. Was it error to instruct the jury on contributory negligence
    where Appellants suffered personal injuries?
    11. Did the trial court violate the collateral source rule by advising
    the jury that Appellants received $1million from another insurance
    policy?
    ____________________________________________
    6   Yenchi v. Ameriprise Fin., Inc., 
    161 A.3d 811
    (Pa. 2017).
    -8-
    J-S32033-19
    Appellants’ Brief at 10-12.
    In the first issue, Appellants challenge the nonsuit entered on their
    breach of fiduciary duty claims against Miller. Appellants maintain that Miller
    owed a fiduciary duty to them “due to the special relationship cultivated with
    Glenn Lewis and his father before him,” and that “Lewis, a high-school
    educated auto mechanic, was the second generation to entrust Mr. Miller” with
    his insurance needs.    Appellants’ Brief at 62.     Appellants cite the “clear
    testimony [by Miller that he] bound each year’s coverage [90] days prior to
    the annual meetings with . . . Lewis, [which] conclusively demonstrate that
    [Miller was] making policy choices for the Lewises[.]” 
    Id. at 61.
    Appellants
    claim that Miller breached his fiduciary “duty by failing to provide . . . the
    coverage Mr. Lewis needed for himself, his family and his business”; failed to
    provide “complete and truthful information to Mr. Lewis”; and failed to “cure
    any prior misrepresentations or omissions.” 
    Id. at 62.
    We begin by recognizing:
    Nonsuit is properly entered where it is clear that the plaintiff has
    not established a cause of action or right to relief. Pa.R.C.P.
    230.1. In determining whether the plaintiff has established a right
    to relief,
    [t]he plaintiff must be allowed the benefit of all favorable
    evidence and reasonable inferences arising therefrom,
    and any conflicts in the evidence must be resolved in
    favor of the plaintiff. [W]here it is clear a cause of action
    has not been established, a compulsory nonsuit is proper.
    We must, therefore, review the evidence to determine
    whether the order entering judgment of compulsory
    nonsuit was proper.
    -9-
    J-S32033-19
    “This Court will reverse an order denying a motion to remove a
    nonsuit only if the court abused its discretion or made an error of
    law.”
    Staiger v. Holohan, 
    100 A.3d 622
    , 624 (Pa. Super. 2014) (citations
    omitted).
    Our Supreme Court, in the Yenchi case cited by Appellants, explained:
    A fiduciary duty is the highest duty implied by law. A fiduciary
    duty requires a party to act with the utmost good faith in
    furthering and advancing the other person’s interests, including a
    duty to disclose all relevant information. This highest duty will be
    imposed only where the attendant conditions make it certain that
    a fiduciary relationship exists.
    *     *      *
    Where no fiduciary duty exists as a matter of law,
    Pennsylvania courts have nevertheless long recognized the
    existence of confidential relationships in circumstances where
    equity compels that we do so. Our courts have found fiduciary
    duties in circumstances where the relative position of the parties
    is such that the one has the power and means to take advantage
    of, or exercise undue influence over, the other. The circumstances
    in which confidential relationships have been recognized are fact
    specific and cannot be reduced to a particular set of facts or
    circumstances.
    
    Yenchi, 161 A.3d at 819-820
    (citations omitted).        “While cases involving
    fiduciary relationships are necessarily fact specific, they usually involve some
    special vulnerability in one person that creates a unique opportunity for
    another person to take advantage to their benefit.” 
    Id. at 821.
    In the context of insurance policies, this Court has stated:
    “Typically, the purchase of insurance is considered an arm’s-
    length transaction, in which the insurer incurs no fiduciary duty
    apart from those that may be defined in the contract for
    insurance.” Similarly, an agent typically does not incur a fiduciary
    - 10 -
    J-S32033-19
    duty by selling a policy to an insured. In order for a fiduciary duty
    to exist, the insurer and/or the agent must have a confidential
    relationship with the insured.
    For most insurance-based interactions, the relationship is
    one-sided and cannot be regarded as confidential. The general
    test for determining the existence of a confidential relationship is
    “whether it is clear that the parties did not deal on equal terms.”
    A confidential relationship can be established by showing “over-
    mastering influence, . . . weakness, dependence[,] or trust,
    justifiably reposed.”
    Dixon v. Northwestern Mut., 
    146 A.3d 780
    , 787 (Pa. Super. 2016)
    (citations and footnote omitted).
    Appellants do not dispute the trial court’s finding that “there was no
    evidence that Lewis ever ceded decision making control to Miller to buy
    insurance,” and that “[a]t all times, Glenn Lewis preserved his right to accept
    or refuse policies suggested by Art Miller.” See Trial Court Opinion, 8/24/18,
    at 3, 11. Also, while Appellants point to Lewis’s “high school education” and
    the decades-long relationship between Lewis and Miller, these facts do not
    establish — and Appellants do not claim — a special vulnerability or weakness
    in Lewis, or any “over-mastering influence” on the part of Miller. See 
    Yenchi, 161 A.2d at 819-21
    ; 
    Dixon, 146 A.3d at 787
    . Thus, we discern no error by
    the trial court in dismissing the breach of fiduciary duty claim against Miller.
    In the second issue, Appellants claim that Miller’s attorney, Michael
    Turner, Esquire, knowingly made false statements in closing argument.
    Appellants assert that Attorney Turner argued Appellants were unable to find
    an insurance expert who would agree or opine that Miller and Erie were
    - 11 -
    J-S32033-19
    negligent or breached a fiduciary duty.7 Appellants’ Brief at 39, citing N.T.
    Trial Vol. 5, 10/27/17, 106-107. Appellants maintain that Attorney Turner
    knew Appellants were precluded from presenting an insurance expert, and
    contend Attorney Turner further told “the jury that Attorney Gavin was lying
    about meeting with Mr. Lewis and Mr. Miller, saying there were no notes or
    emails confirming the meeting when, in fact, Attorney Turner knew that they
    existed.”8 
    Id. at 41.
    For these reasons, Appellants request a new trial.
    To the extent Appellants requests a new trial on the claim of fiduciary
    duty against Miller, we incorporate the above discussion disposing of
    Appellants’ first issue. With regard to Appellants’ request for a new trial on
    Miller’s alleged negligence, Appellants disregard the jury’s verdict in their
    favor, i.e., the jury found Miller negligent. Accordingly, any alleged prejudice
    arising from opposing counsel’s remarks during closing argument is moot, and
    no relief is due.
    In the third issue, entitled “Pre-discovery dismissal of claims,”
    Appellants challenge the trial court’s dismissal of the claims of breach of
    contract against both Erie and Miller; “Erie’s underlying bad faith”; “Erie’s bad
    faith during litigation”; and claims of UTPCPL violations against both Erie and
    ____________________________________________
    7 We reiterate that the claim of breach of fiduciary duty against Miller was
    dismissed at trial following Appellants’ presentation of evidence.
    8Appellants objected to counsel’s remarks at trial. N.T. Trial Vol. 5, 10/27/17,
    at 112-113.
    - 12 -
    J-S32033-19
    Miller. Appellants’ Brief at 42-52.
    We note the relevant standard of review:
    In matters requiring the dismissal of [claims] based on preliminary
    objections in the nature of a demurrer, this Court’s scope of review
    is plenary. . . . A preliminary objection in the nature of a demurrer
    tests the legal sufficiency of the complaint. . . .
    When reviewing an order granting preliminary objections
    in the nature of a demurrer, an appellate court applies
    the same standard employed by the trial court: all
    material facts set forth in the complaint as well as all
    inferences reasonably deducible therefrom are admitted
    as true for the purposes of review.        The question
    presented by the demurrer is whether, on the facts
    averred, the law says with certainty that no recovery is
    possible. Where any doubt exists as to whether a
    demurrer should be sustained, it should be resolved in
    favor of overruling the demurrer.
    Sullivan v. Chartwell Inv. Partners, LP, 
    873 A.2d 710
    , 714 (Pa. Super.
    2005) (citations omitted).
    With respect to the alleged breaches of contract, Appellants contend
    that they established the existence of a contract for an Umbrella Policy that
    provided $1 million in UIM coverage. Appellants’ Brief at 43-44. In support,
    Appellants aver that “Erie and/or Miller told Mr. Lewis since 1989 that the
    Umbrella Policy provided $1 million in coverage over and above ‘all the
    policies.’” 
    Id. at 43.
    Appellants reason that “Erie’s provision of a different
    policy is immaterial” because Lewis and Erie “specifically negotiate[d] for a
    particular type of coverage” and Erie may not avoid that coverage by later
    “sending . . . a policy which does not contain the bargained-for provisions.”
    
    Id., quoting Matcon
    Diamond v. Penn Nat’l Ins. Co., 
    815 A.2d 1109
    , 1115
    - 13 -
    J-S32033-19
    (Pa. Super. 2003).
    “A breach of contract action involves (1) the existence of a contract, (2)
    a breach of a duty imposed by the contract, and (3) damages.” 
    Sullivan, 873 A.2d at 716
    . Appellants do not allege that Miller was a party to either the
    Garage Policy or Umbrella Policy.     See 
    id. Thus, the
    trial court properly
    dismissed the breach of contract claim against Miller.
    With respect to Erie, Appellants do not deny that in February of 1998,
    Glenn Lewis waived in writing UM and UIM coverage in the Umbrella Policy;
    that beginning in 2004 — six years before Lewis’ accident — Erie no longer
    offered UM and UIM coverage in the Garage Policy; and that Lewis was
    provided with written documentation of these policies annually. Accordingly,
    we reject Appellants’ insistence that Lewis and Miller or Erie “negotiated” the
    2010 policies to include UM and UIM coverage, and conclude the trial court
    did not err in dismissing Appellants’ claim that Erie breached a contract by
    denying UM and UIM benefits.
    Next, as to Appellants’ “underlying bad faith” claim against Erie,
    Appellants assert that Erie acted in bad faith by “requir[ing] additional proof
    of Mr. Lewis’ inability to physically labor as a master mechanic, despite
    possessing surgical reports and knowing Mr. Lewis was in an in-patient
    rehabilitation facility.” Appellants’ Brief at 45. Appellants reason that Erie’s
    conduct “unreasonably delayed Appellants’ first party benefits.” 
    Id. at 44.
    Incorporating our discussion above, we reject the premise of this argument —
    - 14 -
    J-S32033-19
    that Appellants were entitled to UM and UIM benefits, but Erie acted in bad
    faith by denying benefits. Accordingly, there is no basis to disturb the trial
    court’s dismissal of the bad faith count against Erie.
    Next,   Appellants    challenge        “Erie’s   bad   faith   during   litigation.”
    Appellants’ Brief at 46, citing Hollock v. Erie Ins. Exch., 
    842 A.2d 409
    , 415
    (Pa. Super. 2004) (“‘[A]n action for bad faith may also extend to the insurer's
    investigative practices,’ . . . and . . . ‘the conduct of an insurer during the
    pendency of litigation may be considered as evidence of bad faith under [42
    Pa.C.S.A. §] 8371 [(actions on insurance policies)].’”). Appellants assert: (1)
    Erie “attempt[ed] to scare Appellants out of their claims through, inter alia,
    its October 2015 Motion for Summary Judgment”; (2) “[d]espite the lack of
    any evidence . . . Erie averred throughout the litigation that [Attorney Gavin]
    violated his ethical obligations”; (3) “Erie took its dilatory practices further by
    threatening Appellant[ ] and counsel with a Dragonetti action”9; and (4) Erie’s
    “[c]ounsel has publicly slandered Attorney Gavin’s reputation.” Appellants’
    Brief at 47-49. Appellants request “a new trial on Erie’s bad faith litigation
    practices.” 
    Id. at 49.
    The trial court did not address this issue in its opinion. Nevertheless,
    we reiterate that the trial court dismissed all of Appellants’ claims against Erie
    prior to the close of trial. In dismissing the breach of contract, bad faith, and
    ____________________________________________
    9   See 42 Pa.C.S.A. § 8351 (Wrongful use of civil proceedings).
    - 15 -
    J-S32033-19
    UTPCPL claims on preliminary objections prior to trial, the court concluded
    that even accepting as true all material facts set forth in the complaint,
    Appellants failed to establish that relief was due. See 
    Sullivan, 873 A.2d at 714
    .       With respect to the trial court’s dismissal of the fraudulent
    misrepresentation claim on summary judgment, the court determined that in
    viewing the record in the light most favorable to Appellants, it was clear and
    free from doubt that there was no genuine issue of material fact and that Erie
    was entitled to judgment as a matter of law. See Toy v. Metro. Life Ins.
    Co., 
    863 A.2d 1
    , 6 (Pa. Super. 2004).            To this end, while Appellants
    characterize Erie’s filing of their summary judgment motion as bad faith
    conduct, Appellants disregard the trial court ruling finding merit to the motion
    and partially granting it. See Order, 6/23/16 (granting in part and denying in
    part Erie’s and Miller’s summary judgment motions).          Finally, in entering
    nonsuit on the negligence claim, the court found that after resolving any
    conflicts in the evidence in favor of Appellants, Appellants nevertheless failed
    to establish a cause of action. See 
    Staiger, 100 A.3d at 624
    .
    Appellants’ next claim is that the trial court erred in dismissing their
    UTPCPL-violations claims against both Erie and Miller. Appellants concede that
    their business entity, LAI, purchased the insurance policies, but argue that
    this fact “is not controlling,” and instead, “[t]heir purpose” — to “purchase
    insurance products to protect the Lewis family — is.” Appellants’ Brief at 50,
    citing    Valley   Forge   Towers     S.   Condominium     v.   Ron-Ike   Foam
    - 16 -
    J-S32033-19
    Insulators, Inc., 
    574 A.2d 641
    (Pa. Super. 1992) (Valley Forge Towers).
    We disagree.
    “The legislative intent in enacting the [UTPCPL] was to enhance the
    protection of the public from unfair or deceptive business practices. . . . The
    central underlying intent was fraud prevention, and the act must be construed
    liberally to effectuate that remedial intent.” Valley Forge 
    Towers, 574 A.2d at 644
    . Section 201-9.2(a) provides for “private actions” as follows:
    Any person who purchases or leases goods or services primarily
    for personal, family or household purposes and thereby
    suffers any ascertainable loss of money or property, real or
    personal, as a result of the use or employment by any person of
    a method, act or practice declared unlawful by section 3 of this
    act, may bring a private action to recover actual damages or one
    hundred dollars ($100), whichever is greater. . . .
    73 P.S. § 201-9.2(a) (emphases added). The UTPCPL defines “person” as
    “natural    persons,   corporations,   trusts,   partnerships,   incorporated   or
    unincorporated associations, and any other legal entities.”       73 P.S. § 201-
    2(2).
    In Valley Forge Towers, a non-profit condominium association,
    “pursuant to its statutor[y] authorization to act as representative of the
    individual condominium unit owners,” entered into a contract with the
    defendant roofing business. Valley Forge 
    Towers, 574 A.2d at 642
    . This
    Court first noted that the association was a “person” under the UPTCPL. 
    Id. at 645.
    The defendant then argued that “roofing materials were not typical
    ‘consumer products’” under Section 201-9.2’s requirement that the goods be
    - 17 -
    J-S32033-19
    “primarily for personal, family or household purposes.” 
    Id. at 647.
    This Court
    disagreed, observing that the roofing materials were intended for residential
    units, and thus the purchase was “primarily for a personal, family, or
    household use.” 
    Id. at 648.
    We reasoned that the defendant’s “focus upon
    the type of product involved is misplaced. The restriction included in the act
    addresses itself solely to the purpose of the purchase, not the type of
    product purchased.” 
    Id. (emphases in
    original).
    As Appellants acknowledge, the purchaser of the insurance policies was
    a business entity — LAI. It is reasonable that Glenn Lewis, the proprietor of
    LAI who allegedly suffered injuries during the course of his employment, may
    also be personally affected by whether LAI’s insurance policies would pay for
    his various damages. However, we reject Appellants’ suggestion that such a
    derivative consequence renders LAI’s purchase of the policies as “primarily for
    a personal, family, or household use.” See 73 P.S. § 201-9.2(a). Whereas
    the roofing materials in Valley Forge Towers were intended to be used on
    the homes of individual condominium owners, see Valley Forge 
    Towers, 574 A.2d at 648
    , Appellants make no similar argument here — that LAI’s
    policies covered the Lewis family’s personal automobiles or property.     This
    latter point is corroborated by Appellants’ acknowledgement, elsewhere in
    their brief, that the Lewis family purchased separate insurance policies from
    Erie for their household.   For these reasons, the trial court did not err in
    dismissing Appellants’ UTPCPL claims against Miller and Erie.
    - 18 -
    J-S32033-19
    In the fourth issue, Appellants argue that the trial court erred in
    dismissing    —    on   summary       judgment10   —   the   claims   of   fraudulent
    misrepresentation against both Miller and Erie.        Generally, Appellants aver
    that both Miller and Erie committed fraudulent misrepresentation where: (1)
    “at trial, neither Erie’s adjuster . . . nor . . . Miller could locate the [Umbrella
    Policy UIM] exclusion in the policy binder”; (2) the Lewises justifiably relied
    on “Erie’s Vice President and Claims Manager’s execution of a Release Erie
    drafted, confirming the existence of ‘[UM/UIM] sections of’” the Garage and
    Umbrella Policies; (3) Miller failed to meet his “heightened standard of care
    when recommending the Erie Policies,” where Miller “had intimate knowledge
    of [LAI’s] business and . . . knew or should have known that $1,000,000 of
    coverage would not appropriately protect the Lewises”; and (4) “[t]he Lewises’
    damages stemming from the lack of bound coverage and the lack of proper
    coverage are undisputed.” Appellants’ Brief at 53-58 (emphases in original).
    In reviewing a summary judgment order:
    [W]e must view the record in the light most favorable to the non-
    moving party, and all doubts as to the existence of a genuine issue
    of material fact must be resolved against the moving party. In
    order to withstand a motion for summary judgment, a non-moving
    party must adduce sufficient evidence on an issue essential to his
    case and on which he bears the burden of proof such that a jury
    ____________________________________________
    10  Although the trial court’s Pa.R.A.P. 1925(a) opinion states that the
    fraudulent misrepresentation claim against Miller was dismissed at trial, Trial
    Court Opinion, 8/24/18, at 8, the court’s June 23, 2016 opinion, issued
    concomitantly with the summary judgment order, states that it was granting
    Miller’s motion for summary judgment on this claim. Trial Court Opinion,
    6/23/16, at 2.
    - 19 -
    J-S32033-19
    could return a verdict in his favor. Failure to adduce this evidence
    establishes that there is no genuine issue of material fact and the
    moving party is entitled to judgment as a matter of law. Finally,
    we stress that summary judgment will be granted only in those
    cases which are clear and free from doubt. Our scope of review
    is plenary.
    
    Toy, 863 A.2d at 6
    (citation omitted).
    To establish fraudulent misrepresentation, a party must show:
    (1) A representation
    (2) which is material to the transaction at hand;
    (3) made falsely, with knowledge of its falsity or recklessness as
    to whether it is true or false;
    (4) with the intent of misleading another into relying on it;
    (5) justifiable reliance on the misrepresentation; and,
    (6) the resulting injury was proximately caused by the reliance.
    Ira G. Steffy & Son, Inc. v. Citizens Bank of Pa., 
    7 A.3d 278
    , 290 (Pa.
    Super. 2010) (citation omitted).
    In granting summary judgment, the trial court observed that Appellants’
    third amended complaint “allege[d] that the tortious misrepresentations
    occurring during a review of [LAI’s] insurance policy with Miller in ‘late
    summer/early fall 2011.’”   Trial Court Opinion, 6/23/16, at 2.      The court
    emphasized that this meeting occurred after the July 2010 accident, 
    id., and found
    that Glenn “Lewis produced no evidence any misrepresentations made
    before the purchase of the insurance coverage in place on July 30, 201[0].”
    Trial Court Opinion, 8/24/18, at 8. The court concluded: “It is axiomatic that
    - 20 -
    J-S32033-19
    one cannot rely on a representation that c[a]me after the dispositive decision
    is already made.” Trial Court Opinion, 6/23/16, at 2-3. The court also cited
    Glenn Lewis’s deposition testimony, which was part of the record at the time
    of summary judgment, “that he did not rely on any representations or
    explanation from . . . Miller before the accident itself, on the applicability of
    his umbrella insurance in the event he had to use the UM/UIM provisions of
    his Garage/Auto Policy.” 
    Id. at 3.
    Finally, the court found “Glenn Lewis’s own
    hand written notes taken during this meeting show that before the accident,
    Lewis did not beli[e]ve he had UM umbrella coverage.” Trial Court Opinion,
    8/24/18, at 8.
    Appellants do not address these findings by the trial court.       Further,
    Appellants again disregard the court’s findings that in 1998, Glenn Lewis
    executed a waiver of UM and UIM coverage in the Umbrella Policy; beginning
    in 2004, Erie discontinued UM and UIM coverage in the Garage Policy; and
    every year, Miller suggested potential policies to Lewis which Lewis was free
    to accept or decline. As the trial court’s reasoning is sound, and supported by
    the record, no relief is due.
    In the fifth issue, Appellants argue the trial court erred in admitting into
    evidence Lewis’ 1998 written waiver of UM and UIM coverage (in LAI’s
    Umbrella Policy), as well as related testimony.       Appellants aver that this
    evidence was inadmissible because the waiver was invalid pursuant to Section
    - 21 -
    J-S32033-19
    1731(c.1) of the Motor Vehicle Financial Responsibility Law11 (MVFRL). That
    sub-section states:
    Form of waiver. — Insurers shall print the rejection forms
    required by subsections (b) [pertaining to UM coverage] and (c)
    [pertaining to UIM coverage] on separate sheets in prominent
    type and location. The forms must be signed by the first named
    insured and dated to be valid. The signatures on the forms may
    be witnessed by an insurance agent or broker. Any rejection
    form that does not specifically comply with this section is
    void. . . .
    75 Pa.C.S.A. § 1731(c.1) (emphases added). Appellants maintain that here,
    the 1998 form contained the rejections for UM and UIM coverage on the same
    page, and thus “the waiver is invalid, is therefore immaterial to this case, and
    should have been precluded as irrelevant.”12 Appellants’ Brief at 64.
    Erie responds that this Court “has specifically held that excess/umbrella
    liability policies, such as the [Umbrella P]olicy at issue herein, have no
    statutory mandate to provide UIM coverage.” Erie’s Brief at 62-63. Erie cites
    Kromer v. Reliance Ins. Co., 
    677 A.2d 1224
    (Pa. Super. 1996), where this
    Court concluded that Section 1731 did not apply to an excess-umbrella policy,
    which “provide[d] third party liability coverage only” and which “clearly
    indicate[d] that no [UIM] coverage exist[ed].” 
    Kromer, 677 A.2d at 1230
    -
    31. We further observe:
    Pennsylvania law recognizes that not all insurance policies that
    ____________________________________________
    11   75 Pa.C.S.A. §§ 1701-1799.7.
    12In this issue, Appellants present no argument specifically concerning the
    Garage Policy.
    - 22 -
    J-S32033-19
    afford coverage for liability arising out of the operation or use of
    automobiles are considered motor vehicle liability policies.
    Specifically, if the policies are excess or umbrella policies, they are
    not subject to the requirements of the MVFRL. [Kromer, 
    677 A.2d 1224
    .] Generally, an excess policy is one that “provides for
    payment of that portion of the claim that remains unpaid once
    other [liability] coverage is exhausted.” An umbrella policy is a
    type of excess policy.
    Been v. Empire Fire & Marine Ins. Co., 
    751 A.2d 238
    , 240-241 (some
    citations omitted).
    In light of the foregoing, we agree with Erie that the 1998 UM-and-UIM
    waiver form for LAI’s Umbrella Policy was not subject to the requirements of
    Section 1731(c.1). See 
    Been, 751 A.2d at 240-41
    ; Kromer, 
    677 A.2d 1224
    .
    We thus reject Appellants’ contention that the form was “invalid” because it
    did not comply with Section 1731(c.1).
    In the sixth issue, Appellants claim that the trial court erred in
    precluding their insurance expert witness, Thomas McKiernan, from testifying
    at trial. First, Appellants cite the court’s reasoning — that McKiernan could
    not testify about an “available” umbrella policy in 2009, “issued by Banders
    Standard Insurance Company and Atlantic Mutual Insurance, ACE writing
    companies,” because McKiernan “did not have an exemplar copy in hand.”
    Appellants’ Brief at 64-65. Appellants claim this ruling was erroneous because
    “[e]xperts can rely on information commonly known and accepted,” and here,
    McKiernan did “not need a specific alternative policy in hand to know that
    there were other viable options.” 
    Id. at 65.
    Appellants also complain that
    - 23 -
    J-S32033-19
    the trial court did not hold a Frye13 hearing before ruling that McKiernan “did
    not pass the Frye test.”        
    Id. at 65.
        Appellants request that McKiernan’s
    testimony be admitted at a new trial.
    “The admission of expert testimony is a matter within the sound
    discretion of the trial court, whose rulings thereon will not be disturbed absent
    a manifest abuse of discretion.” Brodowski v. Ryave, 
    885 A.2d 1045
    , 1064
    (Pa. Super. 2002) (en banc) (citation omitted).
    Here, Appellants once again ignore the trial court’s emphasis that, after
    consultation with Miller, Lewis waived UM and UIM coverage in the Umbrella
    Policy. Thus, the existence of any available umbrella insurance policy that
    included UM and UIM benefits is not relevant.             Furthermore, Appellants’
    argument is self-serving; although Appellants insist that their expert identified
    a policy comparable to the Garage Policy, which also offered UM and UIM
    coverage, Appellants acknowledge that they could not produce a copy of it.
    The detailed parameters of a particular insurance policy by another insurance
    company is not “information commonly known and accepted.” See Appellants’
    Brief at 65. Thus, the trial court did not err in precluding this evidence. See
    
    Brodowski, 885 A.2d at 1064
    .
    The entire discussion for Appellants’ seventh issue, “Imposition of a
    ____________________________________________
    13“Frye requires that a proponent of novel scientific testimony demonstrate
    that the expert relied upon and conventionally applied a scientific method
    generally accepted in the relevant scientific community.” Walsh v. BASF
    Corp., 
    191 A.3d 838
    , 844 (Pa. Super. 2018).
    - 24 -
    J-S32033-19
    damage cap,” spans two paragraphs. Appellants’ Brief at 69-70. Appellants
    argue that the trial court erred in determining they did not suffer personal
    injury as a result of Miller’s or Erie’s actions, and erred in “limit[ing] the
    negligence claim to one of professional negligence for which the compensation
    is the $1 million policy [that Miller] failed to bind, without taking into account
    the $10,000,000 in UIM benefits that were available to the Lewises if not for
    [Miller’s] negligence.” 
    Id. at 69.
    Appellants maintain that they presented
    undisputed evidence — in the form of an expert report by Glenn Lewis’s
    treating physician — that Lewis suffered “psychological injuries and physical
    manifestations[ ] stemming from the lack of coverage.” 
    Id. at 70.
    Appellants
    thus request a new trial without any “damages cap.” 
    Id. Again, Appellants
    disregard the jury’s finding that Glenn Lewis was
    contributorily negligent, and this finding was an absolute bar to recovery.14
    ____________________________________________
    14 The trial court’s opinion provides some context for this issue. The court
    explained that to avoid the absolute bar to recovery triggered by a finding of
    contributory negligence, Appellants sought a jury charge on comparative
    negligence, which would allow non-economic damages. Trial Court Opinion,
    8/24/18, at 10. To this end, Appellants claimed non-economic damages
    arising from “stress and emotional distress because of Miller’s negligence.”
    
    Id. The trial
    court concluded, however, that Appellants’ argument for non-
    economic damages was misplaced “because damages for non-economic loss
    arise from bodily injury under Pa.R.C.P. 223.[3], not from monetary loss
    associated with professional negligence.” Trial Court Opinion, 8/24/18, at 11;
    see Pa.R.C.P. 223.3 (setting forth the instruction to be given to a jury “[i]n
    any action for bodily injury or death in which a plaintiff has raised a claim for
    a damage award for noneconomic loss that is viable under applicable
    substantive law”).
    - 25 -
    J-S32033-19
    See 
    Boyle, 6 A.3d at 492
    n.1.            The scope and amount of damages that
    Appellants were permitted to seek is moot.
    In the eighth issue, Appellants challenge the trial court’s preclusion of
    evidence of LAI’s “current [insurance] policies,” where the court found the
    policies were “produced after the September 8, 2015 discovery deadline.”
    Appellants’ Brief at 70. Appellants state that after a December 30, 2014 letter
    from Miller “stat[ing] that no greater coverage was possible,” Glenn Lewis:
    contacted a different insurance agent . . . who identified a group
    of policies available as early as 2009 that provided substantially
    similar coverage for $4,595 less per year. That same coverage
    plus an umbrella policy that would apply to Mr. Lewis’s personal
    use of his corporate car — an identical loss to the one at issue
    herein — would have provided a total of $11 million of UIM
    coverage for $1,918 per year. [The other agent] bound that
    coverage for the Policy Period of 9/27/2015 to 9/27/2016 — the
    very first renewal period after [Miller] advised that no such
    coverage was possible, and Appellants promptly produced the
    policies to [the defendants], more than two years prior to trial.
    
    Id. at 71
    (citations to record omitted). Appellants claim they were prejudiced
    by the court’s evidentiary ruling because these policies “would have provided
    sufficient coverage for their uncontroverted special damages of [$4.1 to $4.3
    million] plus pain and suffering, as the jury only heard that $1 million was the
    ____________________________________________
    Appellants do not address or dispute any of this reasoning in their brief.
    Instead, as stated above, Appellants generally argue that they presented
    evidence of Lewis’s alleged bodily injuries, without acknowledgment that the
    jury’s findings barred recovery. We address only the argument as articulated
    by Appellants and conclude that no relief is due. See Commonwealth v.
    Kane, 
    10 A.3d 327
    , 331 (Pa. Super. 2010) (“This Court will not act as counsel
    and will not develop arguments on behalf of an appellant.”).
    - 26 -
    J-S32033-19
    maximum possible coverage.” 
    Id. at 72.
    Appellants’ argument is not entirely clear. We reiterate that the only
    issues for the jury were Appellants’ claim of negligence against Miller and
    Miller’s defense of contributory negligence. To the extent that Appellants aver
    that evidence of their so-called “current policies” supported their claim of
    negligence, we emphasize that the jury found Miller to be negligent. As to
    Appellants’ claim they were entitled to damages, they again ignore the jury’s
    finding that Lewis was contributorily negligent, barring any recovery.
    Accordingly, no relief is due.
    Appellants also challenge the trial court’s grant of Miller’s motion to
    preclude evidence of Miller’s website. Appellants claim that although the court
    found the “website could not be authenticated,” Miller made no such claim,15
    and further, Appellants should have been granted the opportunity to
    authenticate through Art Miller. Appellants’ Brief at 76. Appellants contend
    that the website is relevant evidence of Miller’s “duties and standards of care,
    summarized as their Client Services and Promises and Guarantee.” 
    Id. Again, Appellants
    ’ argument is not entirely clear.       To the extent
    Appellants aver the website was relevant to their claim of negligence against
    Miller, we reiterate that the jury found Miller to be negligent. With respect to
    ____________________________________________
    15Appellants assert that Miller’s argument for preclusion was “that Glenn Lewis
    dealt directly with Art Miller, rather than doing business through [Miller’s]
    website.” Appellants’ Brief at 76.
    - 27 -
    J-S32033-19
    the claim of breach of fiduciary duty, even if the evidence was admitted, we
    have explained that Appellants failed to demonstrate that Lewis was especially
    vulnerable and that Miller exercised undue influence over him. See 
    Yenchi, 161 A.3d at 819-820
    ; 
    Dixon, 146 A.3d at 787
    .
    Finally, we address Appellants’ last two issues together. In the issue,
    entitled “CONTRIBUTORY VERSUS COMPARATIVE NEGLIGENCE,” Appellants
    present various arguments: (1) that while the trial court cited the 1998 UIM-
    waiver form in its analysis (Glenn Lewis’s own negligence supported Miller’s
    defense of contributory negligence), the waiver form was inadmissible
    because it “did not conform to statute”; (2) “[c]ontributory negligence is
    appropriate only where a case is excluded from the statutory parameters of
    comparative negligence, meaning the jury would have to determine that
    Appellants suffered no personal injuries attributable to” Miller; and (3) Lewis’
    psychological injuries “stem[med] in part from the knowledge that none of his
    financial injuries and stresses would exist[ ] had [Miller] met [his] duties.”
    Appellants’ Brief at 78-80.
    Finally, in a single paragraph, Appellants cite “the collateral source rule”
    and argue the trial court erred by allowing Miller and Erie to elicit testimony
    — and make opening arguments — mentioning the $1,000,000 Appellants
    “received from the underlying policy.”     Appellants’ Brief at 80.   Appellants
    reason: “Discussion of a separate insurance payment violates the collateral
    source rule, and the repeated mention of this $1 million payment by both
    - 28 -
    J-S32033-19
    defense counsel and the court extremely prejudiced the jury.” 
    Id. at 81.
    This Court has stated:
    “The Rules of Appellate Procedure state unequivocally that each
    question an appellant raises is to be supported by discussion and
    analysis of pertinent authority.” “Appellate arguments which fail
    to adhere to these rules may be considered waived, and
    arguments which are not appropriately developed are waived.
    Arguments not appropriately developed include those where the
    party has failed to cite any authority in support of a contention.”
    This Court will not act as counsel and will not develop arguments
    on behalf of an appellant. Moreover, we observe that the
    Commonwealth Court, our sister appellate court, has aptly noted
    that “[m]ere issue spotting without analysis or legal citation to
    support an assertion precludes our appellate review of [a]
    matter.”
    Coulter v. Ramsden, 
    94 A.3d 1080
    , 1088-89 (Pa. Super. 2014) (citations
    omitted).
    Neither of Appellants’ last two issues — which touch upon several legal
    issues — include any citation to or discussion of legal authority. Accordingly,
    the issues are waived. See 
    id. For the
    foregoing reasons, we find no merit to Appellants’ issue. We
    therefore affirm the judgment entered in favor of Miller and Erie.
    Judgment affirmed.
    Judge Shogan joins the memorandum.
    Judge Nichols concurs in the result.
    - 29 -
    J-S32033-19
    Judgment Entered.
    Joseph D. Seletyn, Esq.
    Prothonotary
    Date: 8/21/2019
    - 30 -