Jo-Ann Albanese v. Town of Narragansett ( 2016 )


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  •                                                        Supreme Court
    No. 2014-178-Appeal.
    (WC 06-687)
    Jo-Ann Albanese                 :
    v.                      :
    Town of Narragansett et al.         :
    NOTICE: This opinion is subject to formal revision before
    publication in the Rhode Island Reporter. Readers are requested to
    notify the Opinion Analyst, Supreme Court of Rhode Island,
    250 Benefit Street, Providence, Rhode Island 02903, at Telephone
    222-3258 of any typographical or other formal errors in order that
    corrections may be made before the opinion is published.
    Supreme Court
    No. 2014-178-Appeal.
    (WC 06-687)
    Jo-Ann Albanese                   :
    v.                        :
    Town of Narragansett et al.            :
    Present: Suttell, C.J., Goldberg, Flaherty, and Robinson, JJ.
    OPINION
    Justice Goldberg, for the Court.           This case came before the Supreme Court on
    October 28, 2015, pursuant to an order directing the parties to show cause why the issues raised
    in this appeal should not be summarily decided. The plaintiff, Jo-Ann Albanese (plaintiff or
    Albanese), appeals pro se from grants of summary judgment by the Washington County Superior
    Court in favor of the defendants, the Town of Narragansett, David Krugman in his official
    capacity as Treasurer for the Town, the Narragansett Police Department, and Sgt. Gerald Favreau
    (Sgt. Favreau) and then-Patrolman (now Lieutenant) Matthew Sutton (Lt. Sutton) in their official
    capacities as police officers with the Narragansett Police Department (collectively, defendants).
    Albanese further appeals from the denial of multiple pretrial motions. After examining the
    memoranda filed by the parties,1 we are of the opinion that cause has not been shown, and we
    proceed to decide the appeal at this time. For the reasons set forth herein, we affirm in part,
    vacate in part, and remand to the Superior Court.
    1
    The parties elected to waive oral argument and rest on their pre-briefing statements.
    -1-
    Facts and Travel
    Many of the underlying facts of this action stem from an incident recounted by this Court
    in State v. Albanese, 
    970 A.2d 1215
    (R.I. 2009). On November 11, 2003, Sgt. Favreau and Lt.
    Sutton were called to the Driftwood Apartment Complex (Driftwood), where Albanese resides in
    Narragansett, after receiving a report that Albanese had physically assaulted a Driftwood
    maintenance worker, Thomas Arrico (Arrico). 
    Id. at 1217-18.
    The officers arrested Albanese,
    and she subsequently was charged with one count of assault and/or battery upon Arrico and one
    count of resisting arrest. 
    Id. at 1217,
    1218. A District Court judge found Albanese not guilty of
    resisting arrest but guilty on the other count. 
    Id. at 1217.
    Albanese appealed her conviction to
    the Washington County Superior Court. 
    Id. In a
    jury-waived trial, Albanese centered her
    defense on her allegation that mold existed at Driftwood; defense counsel questioned Arrico
    about the mold on cross-examination and called a former Driftwood tenant and a Rhode Island
    Department of Health official as witnesses to testify on the subject.2 
    Id. at 1217-19.
    The
    Superior Court trial justice found Albanese guilty of battery but not guilty of assault. 
    Id. at 1219.
    This Court affirmed the conviction. 
    Id. at 1225.
    The circumstances of the 2003 arrest and Albanese’s allegations about the presence of
    mold at Driftwood are the subject of this action. On November 10, 2006, Albanese, acting pro
    se, filed a multi-count complaint against defendants in the Washington County Superior Court.
    She alleged assault and battery (count 3) stemming from the purported use of excessive force by
    Sgt. Favreau and Lt. Sutton. Specifically, she claimed that Sgt. Favreau and Lt. Sutton had
    injured her when they “drag[ged] her [out] of her car and * * * dragged her with her jacket over
    2
    The official from the health department testified that Albanese had filed a complaint with his
    office regarding mold in the housing complex. State v. Albanese, 
    970 A.2d 1215
    , 1218-19 (R.I.
    2009). He testified that the mold has since been remediated. 
    Id. at 1219.
                                                    -2-
    her head, * * * 200 [feet] (approximately) or so to her apartment in order to put her dog inside
    her apartment” just before arresting her. She also alleged false arrest (count 2).
    Albanese further claimed that defendants had engaged in “gross negligence and/or
    misconduct” (count 1) by “failing to act in a professional manner, * * * effectively be[coming]
    [Driftwood’s] agents[,] and abus[ing] their power and position” in the ongoing landlord-tenant
    dispute over the purported mold. She alleged that defendants had intimidated and harassed her in
    an attempt to dissuade her from making additional complaints about mold. Albanese charged
    that defendants’ alleged failure to address reports of mold constituted “negligence per se”
    (count 4). Albanese included an additional claim for intentional infliction of emotional distress
    (count 5), and she sought to recover punitive damages (count 6).
    In addition to the case at bar, Albanese previously had brought suit against Driftwood’s
    property management company in 2005, in which she alleged multiple causes of action on
    account of the mold in her apartment (Driftwood case). The suit subsequently settled. In 2009,
    the attorney who had represented Albanese in the Driftwood case entered his appearance in the
    Superior Court on Albanese’s behalf in the case before us.
    However, the case remained dormant in the Washington County Superior Court for a
    number of years, until May 2, 2013, when a Superior Court justice imposed a deadline of
    July 17, 2013 for the close of discovery.       On August 29, counsel for Albanese moved to
    withdraw his representation, citing a breakdown of the attorney-client relationship. The trial
    justice heard the motion on September 6, at which time Albanese confirmed that she wished to
    terminate the relationship and intended to represent herself. The court scheduled December 10
    for trial, ordered defendants to file any dispositive motions no later than October 11, and gave
    Albanese until November 8 to file her objection with supporting memorandum to defendants’
    -3-
    dispositive motions (September 6 order). On September 20, Albanese, by letter to the court,
    alleged that she recently had been diagnosed with a medical condition and that surgery was
    imminent; she requested a continuance until after the surgery. One week later, at a status hearing
    on September 27, Albanese informed the court that her surgery had not yet been scheduled. The
    trial justice denied Albanese’s request to postpone the November 8 filing deadline but agreed to
    revisit the issue at the next status hearing.
    On October 10, 2013, in accordance with the September 6 order, defendants filed a
    motion for summary judgment. In support of the motion, defendants provided the initial police
    report and Albanese’s responses to defendants’ interrogatories.3 The parties reconvened on
    October 18 for a status hearing. Albanese told the court that her surgery still had not been
    scheduled but that she intended to meet with her surgeon on November 8.            The trial justice
    slated November 15 as the date for the next status hearing and extended the deadline for
    Albanese’s response to the motion for summary judgment to November 29.
    At the status hearing on November 15, 2013, Albanese notified the court that the surgery
    had been performed on November 4. She requested an extension of the November 29 filing
    deadline because, she contended, that she had been too ill to work on her objection. Although
    the trial justice stressed the need for the nearly eight-year-old case to proceed, she granted
    Albanese a new deadline of December 13. The trial justice cautioned, “There will be no further
    continuances.”
    On December 6, Albanese filed a written objection to the motion for summary judgment
    which indicated that a memorandum and supporting documentation were forthcoming. With her
    objection, she filed an “Emergency Motion for an Extension of Time/Continuance in which to
    3
    Albanese answered the interrogatories while she still was represented by counsel.
    -4-
    Complete [Plaintiff’s] Answer to Summary Judgment and a Continuance for Hearing on
    Summary Judgment.” Albanese stated that she needed more time because she had learned that
    “no discovery[] [was] even asked for by her previous attorney, no [depositions], no affidavits, no
    interrogatories[,] absolutely nothing was done.” Notwithstanding the order that had cut off
    discovery six months earlier, Albanese averred that she had attempted to request discovery
    materials from defendants but that they had refused because the deadline had passed.
    The trial justice denied the request to reopen discovery but granted another extension to
    January 17, 2014 for Albanese to file her objection.4 In so doing, she cautioned Albanese:
    “[Y]ou have one last opportunity to file your objection to the motion for summary judgment.
    One last opportunity. I absolutely am not even going to entertain anything more on the record
    until the date of the hearing.” Albanese did not comply; she peppered the court with a series of
    filings, including a letter addressed to the trial justice, seeking more time. The January 17
    deadline passed without Albanese filing additional materials in objection to defendants’ motion
    for summary judgment.
    The parties reassembled in Superior Court on January 31, 2014. The trial justice denied
    the multiple motions Albanese had filed since the previous hearing and indicated that she would
    hear the parties on the issue of summary judgment. She explained that, although Albanese had
    not provided written documentation in support of her opposition to the motion, the pro se litigant
    still had the opportunity to provide an oral response. After hearing from both parties, the trial
    justice granted summary judgment on all counts. This timely appeal followed.
    4
    We note that the parties have not provided the Court with a transcript of this hearing, which
    took place on December 12, 2013. Although the transcript is not before the Court, the Superior
    Court justice referenced the hearing in detail at a subsequent hearing on January 31, 2014. It is
    from the trial justice’s recitation on January 31 that we base our retelling of the events that
    transpired at the hearing on December 12, 2013.
    -5-
    Before this Court, Albanese assigns error to the denial of her motions to reopen
    discovery, the denial of her motions for an extension in time to file a memorandum in opposition
    to summary judgment, the denial of her motion to recuse, and the grant of summary judgment in
    favor of defendants.
    Discussion
    I. Denial of Motions to Reopen Discovery
    We first address Albanese’s claim that the court erred by denying her multiple motions to
    request additional materials from defendants long after the discovery phase had passed. This
    Court consistently has held that “[t]he Superior Court has broad discretion to regulate how and
    when discovery occurs.” Shelter Harbor Conservation Society, Inc. v. Rogers, 
    21 A.3d 337
    , 343
    (R.I. 2011) (quoting Giuliano v. Pastina, 
    793 A.2d 1035
    , 1037 (R.I. 2002)). This Court will not
    disturb a decision granting or denying discovery, except upon a showing that the lower court
    abused its discretion. 
    Id. We previously
    have remarked that, “[o]nce the court enter[s] [a]
    scheduling order, the parties [become] bound to comply with the sequence and timing for
    discovery set forth in that scheduling order and subsequent court orders.” Malinou v. Miriam
    Hospital, 
    24 A.3d 497
    , 506 (R.I. 2011).
    Here, more than six and a half years had elapsed between the time Albanese brought suit
    in 2006 and July 17, 2013, the court-ordered discovery deadline. The plaintiff had ample time to
    request materials throughout this period and was represented by counsel at the time discovery
    closed. She claims that her desire to reopen discovery is because her former attorney had failed
    to seek allegedly pertinent documents.5 Nonetheless, Albanese did not move to reopen discovery
    5
    We do not mean to suggest that Albanese’s previous attorney erred or that we would have
    reached a different conclusion regarding any issue raised on appeal had additional discovery
    materials been requested.
    -6-
    until several months after she assumed self-representation. Under the circumstances, we are
    satisfied that the Superior Court justice did not abuse her discretion when she denied Albanese’s
    motions to resurrect a discovery period that had ended months before.6
    II. Denial of Motions for Continuance
    Albanese next claims that the Superior Court justice erred in denying her motions to push
    back the deadline for filing her opposition to defendants’ motion for summary judgment. This
    Court recognizes that “manag[ing] [the] trial calendar is among the most difficult of all judicial
    assignments.” Boucher v. Galvin, 
    571 A.2d 35
    , 37 (R.I. 1990). Accordingly, we afford justices
    “the widest discretion” in carrying out the demanding task and will upset the denial of a motion
    for a continuance only upon a showing that the lower court abused such discretion. 
    Id. This Court
    was confronted with a fact pattern similar to the case at bar in DeMascole v.
    Tatro, 
    673 A.2d 57
    (R.I. 1996). In DeMascole, the action had been pending in the Superior
    Court for more than eight years at the time the trial justice set a date certain. 
    Id. at 60.
    When the
    trial originally was scheduled to begin, the court granted the plaintiff’s motion for a three-month
    6
    Albanese contends on appeal that, on October 18, 2013, the trial justice vacated the entire
    May 2, 2013 order, including the part pertaining to the July 2013 date marking the end of
    discovery. The October 18, 2013 hearing transcript belies this claim:
    “THE COURT:    * * * I am going to vacate at this time the
    December 10 trial date * * *.
    “MS. ALBANESE: [T]he pretrial orders will be changed
    accordingly?
    “THE COURT:    I have just vacated the trial date. * * *
    “MS. ALBANESE: Okay. So no pretrial orders go along with
    that?
    “THE COURT:    Correct.”
    Further, unlike the looming deadline for filing the objection to defendants’ motion for summary
    judgment, the period allotted for discovery had ended months earlier. There was no reason for
    the court to retroactively rescind the July 2013 deadline on account of Albanese’s impending
    surgery.
    -7-
    continuance for the purpose of securing the attendance of a witness. 
    Id. When the
    case again
    was reached for trial, the court granted a second motion to continue the case because the witness
    still was not available. 
    Id. When the
    plaintiff moved for a third continuance based upon the
    witness’s unavailability, the trial justice denied the motion in light of the length of time the case
    had been pending, the previous grants of continuances, and the fact that the original trial date had
    been set three months earlier. 
    Id. at 60-61.
    We concluded that the trial justice acted within his
    discretion. 
    Id. at 61.
    In the case before us, the Superior Court initially set November 8, 2013 as a deadline for
    Albanese to file materials in opposition to defendants’ motion for summary judgment. Her
    September 20, 2013 request to continue the case until after her surgery was premature, because
    the surgery had not been scheduled and defendants’ dispositive motion was not due until
    October. However, the court granted her an extension at the next status hearing. Albanese
    attests that she had the surgery on November 4, 2013, meaning that she had twenty-five days to
    work on the memorandum and compile her supporting materials before the surgery—only three
    days less time than the twenty-eight days initially allotted by the court. After the surgery, the
    court twice more extended the deadline at Albanese’s request.
    Like the action in DeMascole, this case had been languishing in the Superior Court for a
    number of years and the trial justice had granted multiple extensions. By the final due date of
    January 17, 2014, Albanese had had defendants’ summary-judgment motion in hand for nearly
    100 days—three times longer than the amount of time originally allocated for her to file her
    objection. Based on these facts, the trial justice acted within the bounds of her discretion.
    -8-
    III. Denial of Motion to Recuse
    Albanese next assails the denial of her motion for the trial justice to recuse herself from
    the case. In support of the motion to recuse, Albanese argued before the Superior Court that the
    trial justice had failed to take her seriously as a self-represented litigant. In particular, Albanese
    attributed to her pro se status the denial of her motions to reopen discovery and the court’s
    refusal, on December 12, 2013, to consider additional motions for extensions in time. Albanese
    further contended before the Superior Court that the trial justice had encouraged defendants to
    file a dispositive motion when none had been filed.
    We afford the trial justice “considerable discretion” in deciding whether to step away
    from a case. State v. Romano, 
    456 A.2d 746
    , 754 (R.I. 1983). A party moving for recusal must
    show “that the trial justice had personal bias or prejudice by reason of a preconceived or settled
    opinion of a character calculated to impair his [or her] impartiality seriously and to sway his [or
    her] judgment.”    In re Jermaine H., 
    9 A.3d 1227
    , 1230 (R.I. 2010).            The party carries a
    “substantial burden” to demonstrate that “facts present such that it would be ‘reasonable for
    members of the public or a litigant or counsel to question the trial justice’s impartiality.’” 
    Id. (quoting In
    re Antonio, 
    612 A.2d 650
    , 653 (R.I. 1992)).
    We note that, irrespective of her pro se status, Albanese was a recalcitrant litigant whose
    disruptive behavior ultimately led to her removal from the courtroom by a court deputy. The
    trial justice tolerated multiple interruptions by Albanese that never would have been allowed
    from a member of the bar. Contrary to Albanese’s assertion of discriminatory treatment, our
    review of the transcripts before us reveals that the trial justice exercised commendable courtesy
    and patience in her interactions with Albanese. The trial justice went to great lengths to make
    exceptions for Albanese’s behavior, to elucidate the litigation process, and to help Albanese
    -9-
    clarify her arguments before the court. In so doing, the trial justice expressed concern about the
    admitted challenges that pro se litigants face when trying cases that even seasoned attorneys may
    struggle with and urged Albanese to retain new counsel. We are satisfied that these comments
    did not evidence discrimination. To the extent that Albanese suggests her pro se status entitles
    her to anything more than fairness and courtesy, she is mistaken.
    Albanese has failed to support her allegation that the trial justice ordered defendants to
    move for summary judgment and that this in turn revealed personal prejudice or bias. Albanese
    did not submit a copy of the transcript in which the trial justice first broached the issue of
    summary judgment, and a bare, unsupported allegation is insufficient to meet the heavy burden
    imposed on a party seeking appellate review on this issue. Moreover, when the trial justice
    denied the motion to recuse, she set forth on the record that she had not ordered defendants to
    move for summary judgment but rather had set a timeline for defendants to file dispositive
    motions in an effort to move forward this long-stagnant civil action. See, e.g., 
    Boucher, 571 A.2d at 37
    (The court must “maintain a firm schedule * * * in order to keep the flow of trials
    moving in such manner as to * * * make certain that the cases on the calendar move smoothly
    toward resolution either by trial or settlement.”). There simply is no evidence to support
    Albanese’s claims before the Superior Court that the trial justice was anything but patiently
    appropriate and abundantly fair with the pro se litigant. The motion to recuse is wholly without
    merit.
    On appeal before this Court, Albanese further contends that, after submitting her written
    motion to the Superior Court on January 13, 2014, but before the January 31 hearing, she learned
    that the trial justice’s husband allegedly works in law enforcement; thus, Albanese concludes he
    may interact with Sgt. Favreau during the course of his employment. Based on this allegation,
    - 10 -
    according to Albanese, the trial justice should have recused herself. Albanese claims that she
    had not had this purported information available to her before filing, but that she would have
    raised the issue had the trial justice allowed her to address the court before ruling on the recusal
    motion. However, because such a decision rests squarely within the Superior Court justice’s
    discretion, the court is not obliged to permit oral argument. See Ryan v. Roman Catholic Bishop
    of Providence, 
    941 A.2d 174
    , 188 (R.I. 2008). And even if Albanese had the opportunity to
    address the court on the subject, oral argument is not an appropriate forum for raising new issues
    not previously briefed. See Zinniel v. Commissioner of Internal Revenue, 
    883 F.2d 1350
    , 1356
    n.8 (7th Cir. 1989).
    Nonetheless, Albanese’s claim of a conflict based on the trial justice’s husband’s
    employment is without merit. Albanese relies on mere conjecture to suggest that Sgt. Favreau
    may have interacted with the trial justice’s husband, and the asserted connection between Sgt.
    Favreau and the trial justice is so attenuated that any inference of impartiality is fantastical. We
    live in an era in which both partners to a marriage frequently pursue separate careers. The notion
    that, standing alone, a trial justice’s allegiance rests with her husband’s occupation rather than
    the responsibilities and duties of her position reeks of a bygone age.
    IV. Grants of Summary Judgment
    Lastly, Albanese contends that the trial justice erred by granting summary judgment in
    favor of defendants. This Court views summary judgment as an “extreme remedy” that “should
    be granted only when ‘the pleadings, depositions, answers to interrogatories, and admissions on
    file, together with the affidavits, if any, show that there is no genuine issue as to any material fact
    and that the moving party is entitled to judgment as a matter of law.’” Stewart v. Sheppard, 885
    - 11 -
    A.2d 715, 719 (R.I. 2005) (quoting Plunkett v. State, 
    869 A.2d 1185
    , 1187 (R.I. 2005)).
    Accordingly, the Court has noted that:
    “The function of the motion justice considering a proposed
    summary-judgment motion is not to cull out the weak cases from
    the herd of lawsuits waiting to be tried. Rather, only if the case is
    legally dead on arrival should the court take the drastic step of
    administering last rites by granting summary judgment.” Mitchell
    v. Mitchell, 
    756 A.2d 179
    , 185 (R.I. 2000).
    Still, this extraordinary remedy is appropriate when the nonmoving party relies only on
    “mere allegations or denials in the pleadings, conclusory statements, or legal opinions” to sustain
    the action. O’Brien v. Laroche, 
    711 A.2d 1125
    , 1127 (R.I. 1998). To ward off summary
    judgment, the nonmoving party must “set forth specific facts.” Lynch v. Spirit Rent-A-Car, Inc.,
    
    965 A.2d 417
    , 424 (R.I. 2009) (quoting Providence Journal Co. v. Convention Center Authority,
    
    774 A.2d 40
    , 46 (R.I. 2001)).
    Reviewing the grant of summary judgment de novo, this Court “appl[ies] the same
    standards as those used by the trial court.” Kinder v. Westcott, 
    107 A.3d 321
    , 324 (R.I. 2015)
    (quoting Hazard v. East Hills, Inc., 
    45 A.3d 1262
    , 1268 (R.I. 2012)). Like the trial court, we
    construe “the evidence in the light most favorable to the nonmoving party,” 
    id. (quoting Long
    v.
    Dell, Inc., 
    93 A.3d 988
    , 995 (R.I. 2014)), and do not “pass[] upon the weight or credibility of the
    evidence,” Reniere v. Gerlach, 
    752 A.2d 480
    , 482 (R.I. 2000).
    Because Albanese challenges the grants of summary judgment on each of the six counts
    of the complaint, we address them seriatim. We first consider her dual claim for assault and
    battery, which alleges the use of excessive force during an arrest by defendant police officers.
    We analyze this claim through the lens of excessive-force jurisprudence under the Fourth
    Amendment to the United States Constitution. See Graham v. Connor, 
    490 U.S. 386
    , 395
    (1989).
    - 12 -
    The Fourth Amendment guarantees “[t]he right of the people to be secure in their persons
    * * * against unreasonable * * * seizures.” A police officer’s application of excessive force
    during an arrest violates that right, regardless of whether the force was exercised in good faith.
    See 
    Graham, 490 U.S. at 396-97
    . The determination of whether the level of force used by an
    arresting officer was objectively reasonable—and thus not impermissibly excessive—under the
    Fourth Amendment demands “a careful balancing of the ‘nature and quality of the intrusion on
    the individual’s Fourth Amendment interests’ against the countervailing governmental interests
    at stake.” 
    Id. at 396
    (quoting Tennessee v. Garner, 
    471 U.S. 1
    , 8 (1985)).
    The balancing test of objective reasonableness is inherently “fact-intensive,” because it
    “depends on ‘the facts and circumstances of each particular case.’” Newman v. Guedry, 
    703 F.3d 757
    , 761 (5th Cir. 2012) (quoting 
    Graham, 490 U.S. at 396
    ). Factors to consider “includ[e]
    the severity of the crime at issue, whether the suspect poses an immediate threat to the safety of
    the officers or others, and whether he is actively resisting arrest or attempting to evade arrest by
    flight.” 
    Graham, 490 U.S. at 396
    . “In other words, the factfinder must determine whether, in
    light of the totality of the circumstances faced by the arresting officer, the amount of force used
    was objectively reasonable at the time.” Amnesty America v. Town of West Hartford, 
    361 F.3d 113
    , 123 (2d Cir. 2004) (Sotomayor, J.) (emphasis added). Therefore, “[g]iven the fact-specific
    nature of the inquiry, granting summary judgment against a plaintiff on an excessive[-]force
    claim is not appropriate unless no reasonable factfinder could conclude that the officers’ conduct
    was objectively unreasonable.” Id.; see also Gregory v. County of Maui, 
    523 F.3d 1103
    , 1106
    (9th Cir. 2008) (“[S]ummary judgment * * * ‘should be granted sparingly’ in cases involving
    claims of excessive force.” quoting Drummond v. City of Anaheim, 
    343 F.3d 1052
    , 1056 (9th
    Cir. 2003)).
    - 13 -
    Turning to the case at bar, we note that the evidence before the Superior Court on
    summary judgment was sparse. Because Albanese had failed to produce any materials in support
    of her objection to the motion for summary judgment before the hearing on January 31, 2014,7
    the material before the Superior Court was limited to the documents submitted by defendants—
    the police report and Albanese’s interrogatory responses. Our careful review of the allegations
    in Albanese’s pleading and her answers to the interrogatories reveals that Albanese focuses her
    excessive-force claim only on the events that transpired from the time she exited her vehicle to
    when she arrived with Sgt. Favreau and Lt. Sutton at her apartment. Lieutenant Sutton, who
    recounted this interaction in a narrative contained in the police report, indicated that Albanese
    had been sitting in her car with her dog at the officers’ direction just before the events in question
    occurred. According to Lt. Sutton:
    “[Sergeant] Favreau * * * advised Albanese that she was going to
    be arrested * * *. Albanese continued to yell and became more
    agitated. [Sergeant] Favreau asked [Albanese] if she would like to
    put the dog in the apartment or leave it in the car for the time
    being. She continued to shout and after being asked a second time
    she grabbed the dog by the collar and began to walk toward the
    apartment. [Sergeant] Favreau and I followed her to her apartment
    door. She opened the door and began to walk inside.”
    Albanese tells a different tale. According to the answers Albanese provided to
    defendants’ interrogatories, Sgt. Favreau “yank[ed] [her] out of the car and put [her] jacket
    overhead. The other officer raised [her] other arm and dragged [her] to [her] apartment.” The
    differences in the accounts are substantial, since Lt. Sutton’s narrative does not mention that he
    7
    After summary judgment was granted in this case, Albanese filed with the court her own sworn
    affidavit and two letters from physicians, along with a handwritten note. Since these materials
    were not properly before the Superior Court at the time of summary judgment, we decline to
    consider them.
    - 14 -
    and Sgt. Favreau physically escorted Albanese from her car to her apartment—the allegation
    giving rise to the crux of Albanese’s claim of excessive force.
    Viewing these competing narratives in the light most favorable to Albanese, we now
    apply the fact-specific balancing test required for determining whether Sgt. Favreau and Lt.
    Sutton’s actions were objectively reasonable under the circumstances. Here, Albanese was under
    arrest for simple assault for having “charged” into Arrico. 
    Albanese, 970 A.2d at 1217
    n.2.
    Neither Arrico nor the other witnesses interviewed at the scene by the officers had suggested that
    Albanese had used a weapon or any other deadly force. There is no evidence that the car was
    running or that Albanese was attempting to flee at the time of the arrest. Thus, when viewed in
    the light most favorable to Albanese, the officers had no objective reason to believe that
    Albanese’s presence in the car posed an immediate threat to the safety of the officers or the
    public or that she was trying to flee the scene. Although Lt. Sutton asserts that Albanese was
    “agitated” and “shout[ing],” nothing on the summary-judgment record implies that she was
    trying to resist arrest or threatening physical violence.
    Although scant, the evidence in this case raised a genuine dispute as to the propriety of
    the officers’ use of force, if such force in fact was used. These are jury questions. A reasonable
    jury could accept Albanese’s account over the contradictory narrative provided by Lt. Sutton and
    infer that the level of force applied by the officers was excessive in light of the circumstances.
    Accordingly, the assault-and-battery claim was not fit for resolution by summary judgment.
    None of Albanese’s other claims withstand summary judgment. Her false-arrest claim
    fails because “[t]he existence of probable cause is a complete defense.” Horton v. Portsmouth
    Police Department, 
    22 A.3d 1115
    , 1122 (R.I. 2011) (quoting Henshaw v. Doherty, 
    881 A.2d 909
    ,
    919 (R.I. 2005)).    An officer has probable cause to arrest a suspect “when the facts and
    - 15 -
    circumstances within the police officer’s knowledge and of which he has reasonably trustworthy
    information are sufficient to warrant a reasonable person’s belief that a crime has been
    committed and that the person to be arrested has committed the crime.” 
    Id. (quoting State
    v.
    Girard, 
    799 A.2d 238
    , 249 (R.I. 2002)).
    According to Lt. Sutton’s narrative, the officers were dispatched to Driftwood after
    receiving a report that Albanese had assaulted Arrico and fled the scene. Upon their locating
    Albanese on a nearby street, Albanese immediately approached Lt. Sutton and asked, “Did he
    call the cops on me? All we did was bump into each other * * *.” Shortly thereafter, she
    changed her story and said it was Arrico who had “‘banged’ into her.” Once back at Driftwood,
    officers spoke to Arrico and another witness who confirmed Arrico’s account that Albanese,
    unprovoked, had “‘rushed past’ him, got about three feet in front of him[,] * * * turned and
    looked at him[,] * * * ‘lifted her hand and lunged [her] body [and] shoulders at [him] to knock
    [him] down.’” As the officers attempted to question the witnesses, Albanese repeatedly yelled
    and exited her car, despite having been ordered by the officers “to stay by her vehicle.”8 The
    consistent statements of Arrico and the other witnesses, Albanese’s admission—before even
    being questioned by the officers—that a physical contact between Arrico and herself had
    occurred, and her erratic behavior all demonstrated the existence of probable cause to arrest
    Albanese for simple assault. Summary judgment therefore was appropriate.
    Albanese’s claims of gross negligence and misconduct also fail. She alleges that
    defendants harassed and intimidated her. However, there is no evidence on the summary-
    judgment record to back this contention, except her general allegations in the complaint and the
    8
    Albanese later returned to the vehicle, where she was sitting just before the interaction giving
    rise to the assault-and-battery claim allegedly occurred.
    - 16 -
    conclusory statement in her answer to defendants’ interrogatories that the civilian defendants
    “constantly belittled [her] and made fun of [her] handicaps and [her] efforts on behalf of the
    other tenants who were suffering [as a result of] the mold caused by the management.” She
    identifies no specific instances of harassment or intimidation, nor does she name or describe the
    persons who allegedly harassed her. There was no triable issue of fact with respect to this
    count.9
    The negligence per se claim for defendants’ purported failure to uphold and enforce state
    and municipal codes related to mold fares no better. Albanese’s claim is doomed by her own
    assertions in her pleading and interrogatory answers, in which she assails defendants for
    condemning her apartment as a result of the mold. This admission, combined with the absence
    of any evidence beyond her conclusory allegations that defendants failed to respond to her
    complaints, defeats her claim on summary judgment. Since Albanese’s claim for the intentional
    infliction of emotional distress is predicated on the alleged failure of defendants to respond to her
    complaints of mold, this claim suffers the same fate.
    Albanese’s claim for punitive damages similarly fails. Punitive damages are available to
    a plaintiff “only when a defendant’s conduct requires deterrence and punishment over and above
    that provided in an award of compensatory damages, such as when a defendant ‘act[s] with
    malice or in bad faith.’” Pier House Inn, Inc. v. 421 Corp., 
    812 A.2d 799
    , 803 (R.I. 2002)
    (quoting Palmisano v. Toth, 
    624 A.2d 314
    , 318 (R.I. 1993)). Even on her reinstated claim for
    9
    In her response to defendants’ interrogatories, Albanese averred that reports by the building
    inspector and the Narragansett Police Department constituted the only evidence aside from her
    interrogatory answers to support her allegation of harassment and intimidation by defendants.
    Albanese declared that the reports “indicate an obsessive concern with the activities of the
    handicapped and elderly tenants of the Driftwood Apartments.” The reports were not on the
    record before the Superior Court or even before this Court on appeal. Nonetheless, based on
    Albanese’s description, it is unlikely that they would have furthered her claim even had they
    properly been before the Superior Court on summary judgment.
    - 17 -
    assault and battery for excessive police force, Albanese has failed to make such a showing. The
    arrest was proper. Albanese has alleged only that Sgt. Favreau and Lt. Sutton “yank[ed]” her out
    of her car, pulled her jacket over her head, and “dragged” her to her apartment. Even when
    viewed in the light most favorable to Albanese, the actions alleged are insufficient to support an
    award of punitive damages.
    Conclusion
    In conclusion, for the reasons set forth herein, the plaintiff’s appeal is sustained in part
    and denied in part. We vacate the judgment of the Superior Court with respect to its grant of
    summary judgment on the plaintiff’s claim of assault and battery and affirm the judgment in all
    other respects. We remand this case to that court for further proceedings in accordance with this
    opinion.
    Justice Indeglia did not participate.
    - 18 -
    RHODE ISLAND SUPREME COURT CLERK’S
    OFFICE
    Clerk’s Office Order/Opinion Cover Sheet
    TITLE OF CASE:        Jo-Ann Albanese v. Town of Narragansett et al.
    CASE NO:              No. 2014-178-Appeal.
    (WC 06-687)
    COURT:                Supreme Court
    DATE OPINION FILED: March 7, 2016
    JUSTICES:             Suttell, C.J., Goldberg, Flaherty, and Robinson, JJ.
    WRITTEN BY:           Associate Justice Maureen McKenna Goldberg
    SOURCE OF APPEAL:     Washington County Superior Court
    JUDGE FROM LOWER COURT:
    Associate Justice Kristin E. Rodgers
    ATTORNEYS ON APPEAL:
    For Plaintiff: Jo-Ann Albanese, Pro Se
    For Defendants: Marc DeSisto, Esq.
    Brian J. Clifford, Esq.