Torrence v. SCDC ( 2021 )


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  •                      THE STATE OF SOUTH CAROLINA
    In The Court of Appeals
    Thomas J. Torrence, Respondent,
    v.
    South Carolina Department of Corrections, Appellant.
    Appellate Case No. 2016-000285
    Appeal From The Administrative Law Court
    Deborah Brooks Durden, Administrative Law Judge
    Opinion No. 5829
    Submitted May 26, 2021 – Filed June 30, 2021
    AFFIRMED
    Lake E. Summers, of Malone, Thompson, Summers &
    Ott, LLC, of Columbia, for Appellant.
    Thomas J. Torrence, pro se.
    HUFF, J.: The South Carolina Department of Corrections (the Department)
    appeals two orders of the administrative law court (the ALC), which reversed the
    Department's final decision in the matter of inmate Thomas Torrence's grievance
    and remanded the case back to the Department to calculate and pay wages to
    Torrence in accordance with the Prevailing Wage Statute.1 On appeal, the
    Department argues the ALC erred by: (1) finding Torrence timely filed the
    grievance at issue, (2) finding the doctrine of equitable tolling applied to Torrence's
    grievance, (3) calculating the prevailing wage in its order, and (4) finding the
    Department erred by failing to allow Torrence to designate persons or authorities
    under section 24-3-40 of the South Carolina Code.2 We affirm on the submitted
    briefs.3
    FACTS/PROCEDURAL HISTORY
    Torrence is currently serving a life sentence without the possibility of parole.
    Between June 1997 and November 2004, Torrence participated in the prison
    industries service project (PIP) operated at Evans Correctional Institution. During
    this time, Torrence performed work for Insilco Global Industries/ESCOD
    (ESCOD). For the first 320 hours of Torrence's labor, the Department paid him a
    "training wage" of $0.25 per hour for the first 160 hours and $0.75 per hour for the
    remaining 160 training hours. After the completion of his training period, the
    Department paid Torrence a wage of $5.25 per hour and $7.86 per hour for
    overtime.
    In 2001, Torrence and other inmates filed a class action suit against the
    Department in the circuit court, seeking a declaratory judgment finding the
    Department violated South Carolina law by (1) improperly diverting portions of
    inmate wages, (2) paying inmates less than the prevailing wage, and (3) preventing
    immediate distribution of inmate wages placed in escrow. Pursuant to Wicker4 and
    Adkins,5 the circuit court granted the Department's motion to dismiss, and Torrence
    1
    
    S.C. Code Ann. § 24-3-430
    (D) (2007).
    2
    Upon our initial review, this court dismissed the Department's appeal as
    interlocutory, but our supreme court reversed the dismissal and remanded to this
    court to address the merits of Department's appeal. See Torrence v. S.C. Dep't of
    Corr., ___ S.C. ___, 
    857 S.E.2d 549
     (2021).
    3
    We decide this case without oral argument pursuant to Rule 215, SCACR.
    4
    Wicker v. S.C. Dep't of Corr., 
    360 S.C. 421
    , 
    602 S.E.2d 56
     (2004).
    5
    Adkins v. S.C. Dep't of Corr., 
    360 S.C. 413
    , 
    602 S.E.2d 51
     (2004).
    appealed. The South Carolina Supreme Court subsequently affirmed the circuit
    court's dismissal, holding inmates do not have a private right of action against the
    Department but do have a right to pursue their claims through the Department's
    internal grievance procedure. See Torrence v. S.C. Dep't of Corr., 
    373 S.C. 586
    ,
    593-95, 
    646 S.E.2d 866
    , 869-70 (2007).
    On May 21, 2007, Torrence submitted a step one grievance raising eight grounds
    "objecting to the Department's payment, disbursement, and retention of wages" for
    his work under PIP. Specifically, Torrence argued the Department violated state
    law by paying him an hourly wage below the prevailing wage in the industry.
    Torrence argued he was entitled to the difference between his wage and the
    prevailing wage for his work performed for ESCOD both during and after his
    training period as well as for any overtime hours. Torrence additionally argued the
    Department deprived him of his property rights by denying him the option of
    designating persons or entities to receive immediate distribution of his wages
    placed in escrow pursuant to section 24-3-40 of the South Carolina Code.
    Torrence argued that because he was serving a life sentence, he should be allowed
    to designate persons or entities to receive the escrowed wages for "his personal
    benefit." On December 1, 2011, the Department denied Torrence's claims, finding
    Torrence failed to timely file his grievance "within either seven . . . days or even
    [fifteen] days of the incident upon which [he] anchored the claims . . . presented in
    [his] [s]tep [one]" as required by Paragraph 13.1 of the Department's Policy GA-
    01.12.6 On December 5, 2011, Torrence appealed the Department's decision in a
    step two grievance, which raised the same grounds as his step one. Additionally,
    in his step two, Torrence argued the Department erred in finding he failed to timely
    file his step one because (1) the class action lawsuit, which was filed four years
    before Wicker, tolled the statute of limitations and (2) he filed his step one
    "immediately" after receiving notice of the supreme court's decision. On February
    9, 2012, the Department reiterated its response to Torrence's step one and denied
    his step two.
    6
    Paragraph 13.1 of Policy GA-01.12 requires that step one grievances be filed within
    fifteen days of the alleged incident that led to the grievance.
    On May 7, 2012, Torrence appealed to the ALC. The ALC subsequently
    bifurcated the issues on appeal to determine the timeliness of Torrence's grievance
    before reaching the merits of his case. On January 30, 2014, the ALC issued an
    order finding Torrence timely filed his step one. In its order, the ALC found
    Torrence timely filed his step one because Torrence's claims fell within Paragraph
    13.9 of the Department's Policy GA-01.12, which provides "[e]xceptions to the
    [fifteen-]day time limit requirement will be made for grievances concerning
    policies/procedures." The ALC noted,
    The Inmate Grievance System Policy fails to define either
    "incident" or "policies/procedures." . . . Based on the
    "plain and ordinary meaning" of both of these words, it is
    clear that an incident would be a one-time, specific event,
    and a policy would be continuous course of action. In the
    present case, it was not a one-time event, in which
    [Torrence] was not paid a prevailing wage. The
    Department continuously failed to pay [Torrence] a
    prevailing wage. Therefore, the grievance involved is
    related to a policy or procedure.
    ....
    Prior to the Wicker opinion issued by the [s]upreme
    [c]ourt, the Department maintained that wage issues were
    not     grievable    under     the    internal   grievance
    system. . . . Thus, any attempt by [Torrence] to file a
    grievance prior to August 22, 2004[,] would have been
    futile. By that time, [Torrence's] lawsuit initiated as a
    class action in [the c]ircuit [c]ourt was pending . . . ,
    representing ongoing litigation between these same parties
    over the same issue. [Torrence] filed his grievance within
    fifteen days of the date the [s]upreme [c]ourt issued its
    decision in his case . . . .
    The ALC additionally found Torrence timely filed his step one because his
    grievance "present[ed] the type of extraordinary circumstances in which fairness
    demands that the doctrine of equitable tolling be applied." The ALC further stated
    it would address the merits of Torrence's claims upon receiving the parties' briefs.
    On January 21, 2016, the ALC issued its order addressing the merits of Torrence's
    claims. In its order, the ALC found the Department erred by failing to pay
    Torrence the prevailing wage for his labor pre- and post-training, stating "there is
    no construction of law under which the Department could pay [Torrence] less than
    the prevailing wage." The ALC further stated, "The question then becomes, what
    is the 'prevailing wage' that must be paid for all hours worked in both the training
    period and thereafter?" Addressing this question, the ALC stated,
    The [PIP] Guideline . . . states that the prevailing wage
    must be obtained from the state agency that determines
    wage rates. . . . In South Carolina, this agency would have
    been the Employment Security Commission (ESC) at the
    times relevant to this case, but would now be the
    Department of Employment and Workforce (DEW).
    The ALC continued,
    The Department cites a [c]ircuit [c]ourt order in another
    case as support for the theory that [s]ection [24-3]-410,
    and not [s]ection [24-3]-430, governs the wage standard
    applicable in this case. Not only is this [c]ircuit [c]ourt
    order not binding, the argument for which it is cited
    contradicts the statements of the higher courts in this state.
    This [c]ourt declines to further address the argument that
    only [s]ection [24-3]-410 applies, noting that the South
    Carolina Supreme Court has already stated that the
    program at issue in this case operated under [s]ection
    24-3-430.
    The ALC continued, "While the [c]ourt agrees that verification of wage rates by
    the ESC is the method for determining the prevailing wage that the federal
    [g]uideline and state statutes contemplate, the [c]ourt does not agree that the $5.25
    regular hourly rate conforms to the ESC data in the record." The ALC stated,
    [Torrence] has asked this [c]ourt to determine the
    prevailing wage based on the record in this case. In so
    doing, the [c]ourt reaches an issue not yet addressed by
    South Carolina courts. While it has been decided that the
    Department may not pay less than the prevailing wage
    during training, no inmate has successfully raised the issue
    of how the prevailing wage is calculated.
    In calculating the prevailing wage, the ALC interpreted section 24-3-430 of the
    South Carolina Code (2007). The court stated,
    The Meriam-Webster Dictionary defines "prevail" as "to
    be frequent: predominate." . . . Predominate is defined as
    "to hold advantage in numbers or quantity." . . . The
    affidavit in the record of Rebecca Eleazor of the ESC
    supports the conclusion that the "average" wage in South
    Carolina for a given occupational category would be the
    ordinary interpretation of the statutory phrase prevailing
    wage. The [c]ourt therefore concludes that the "prevailing
    wage" equals the mean average wage for an occupation.
    The [PIP] Guideline requires that the prevailing
    wage must be obtained from the state agency that
    determines wage rates. . . . Further, the Guideline states
    that the prevailing wage must be set exclusively in relation
    to the amount of pay received by similarly situated non-
    inmate workers and that no other cost variables may be
    taken into consideration. . . . In referring to the ESC data
    in the record, the [c]ourt concludes that "locality" means
    the state of South Carolina. Further, the [c]ourt concludes
    that the data necessary to determine the mean average
    wage for "work of a similar nature" as contemplated by the
    state statutes and federal guidelines may be found by
    referring to the appropriate Occupational Employment
    Statistics (OES) or OCC code used by ESC/DEW.
    (emphasis added). Based on the aforementioned analysis, the ALC found, "The
    record simply d[id] not support a finding that the mean average wage for an
    assembler [was] as low as the $5.25 paid [to Torrence]"; rather, the record showed
    the mean average wage for an electronic assembler was $8.82 in 1997 and $9.92
    for 1998 and 1999. The ALC additionally found "the evidence in the record [was]
    insufficient to calculate the wage for all of the relevant years," specifically the
    years 2000 through 2004. It therefore ordered Torrence's claim be remanded to the
    Department to determine the prevailing wage for the remaining years of Torrence's
    labor.
    Regarding Torrence's access to his escrowed wages, the ALC discussed the parties'
    varying interpretations of section 24-3-40, stating,
    The parties disagree on when [Torrence's] escrowed
    wages may be distributed to persons or entities of the
    inmate's choosing—i.e. whether they may be distributed
    only after the inmate's death. While there is nothing in
    [section 24-3-40(B)(2)] explicitly stating that the
    distribution of the funds to persons or entities chosen by
    the inmate can occur only after the inmate's death, the
    Department's interpretation of an ambiguous statute that it
    administers is entitled to deference unless there is a
    compelling reason to differ. . . .
    Applying the principles of statutory construction, the ALC found,
    [A] construction of the statute that gives full effect to both
    [s]ubsections (B)(2) and (A)(5) requires reading
    [s]ubsection (B)(2) to allow a prisoner serving a life
    sentence without opportunity for parole the option of
    having the escrowed funds distributed to the persons or
    entities of his choice during his lifetime.
    The ALC therefore concluded Torrence "must be allowed the opportunity to
    designate persons or entities to receive an immediate distribution of funds held in
    escrow pursuant to [s]ection 24-3-40(A)(5)."
    Based on the foregoing, the ALC reversed and remanded the Department's final
    decision. This appeal followed.
    STANDARD OF REVIEW
    "In an appeal from an ALC decision, the Administrative Procedures Act provides
    the appropriate standard of review." Kiawah Dev. Partners, II v. S.C. Dep't of
    Health & Env't Control, 
    411 S.C. 16
    , 28, 
    766 S.E.2d 707
    , 715 (2014). "Section
    1-23-610 of the South Carolina Code ([Supp. 2020]) sets forth the standard of
    review when the court of appeals is sitting in review of a decision by the ALC on
    an appeal from an administrative agency." S.C. Dep't of Corr. v. Mitchell, 
    377 S.C. 256
    , 258, 
    659 S.E.2d 233
    , 234 (Ct. App. 2008). "The review of the [ALC's]
    order must be confined to the record." 
    S.C. Code Ann. § 1-23-610
    (B) (Supp.
    2020). "Th[is] court may not substitute its judgment for the judgment of the
    [ALC] as to the weight of the evidence on questions of fact." 
    Id.
     "In determining
    whether the ALC's decision was supported by substantial evidence, th[is c]ourt
    need only find, . . . evidence from which reasonable minds could reach the same
    conclusion as the ALC." Kiawah, 411 S.C. at 28, 766 S.E.2d at 715. However,
    when the issue on review raises a question of law, this court "may reverse the
    decision of the ALC where it is in violation of a statutory provision or it is affected
    by an error of law." Id. "Statutory interpretation is a question of law." Chapman
    v. S.C. Dep't of Soc. Servs., 
    420 S.C. 184
    , 188, 
    801 S.E.2d 401
    , 403 (Ct. App.
    2017) (quoting S.C. Coastal Conservation League v. S.C. Dep't of Health & Env't
    Control, 
    390 S.C. 418
    , 425, 
    702 S.E.2d 246
    , 250 (2010)). "Unless there is a
    compelling reason to the contrary, appellate courts 'defer to an administrative
    agency's interpretations with respect to the statutes entrusted to its administration
    or its own regulations.'" Id. at 188, 801 S.E.2d at 403 (quoting Kiawah, 411 S.C. at
    34, 766 S.E.2d at 718); see also Kiawah, 411 S.C. at 34-35, 766 S.E.2d at 718
    ("We defer to an agency interpretation unless it is 'arbitrary, capricious,
    or manifestly contrary to the statute.'" (quoting Chevron, U.S.A., Inc. v. Nat. Res.
    Def. Council, Inc., 
    467 U.S. 837
    , 844 (1984))).
    LAW/ANALYSIS
    I.    TIMELINESS OF GRIEVANCE
    The Department argues the ALC erred in finding Torrence timely filed his step one
    grievance because he failed to file it within fifteen days of "the date upon which
    [the Department] began paying Torrence for his labor," as required by Paragraph
    13.1 of Policy GA-01.12. The Department contends the ALC erred in finding
    Torrence's grievance fell within the filing exception under Paragraph 13.9 because
    Torrence did not specifically allege his grievance challenged a policy or procedure
    of the Department. Additionally, the Department asserts the ALC erred in finding
    the doctrine of equitable tolling applied to Torrence's claims because the
    Department "did nothing whatsoever to hinder Torrence's discovery of his wage
    claims or his ability to pursue his claims." We disagree.
    "[The Department's] Inmate Grievance System Policy, designated as Policy
    GA-01.12, provides for formal review of inmate complaints in two steps."
    Ackerman v. S.C. Dep't of Corr., 
    415 S.C. 412
    , 414, 
    782 S.E.2d 757
    , 758 (Ct. App.
    2016). "Paragraph 13.1 of Policy GA-01.12 requires an inmate to file a [s]tep
    [one] Inmate Grievance Form within fifteen days of the alleged 'incident.'" 
    Id. at 418
    , 782 S.E.2d at 760. "Policy GA-01.12 does not define the term 'incident,' but
    [P]aragraph 13.9 provides . . . [e]xceptions to the [fifteen-]day time limit
    requirement will be made for grievances concerning policies/procedures." Id.
    (quoting Paragraph 13.9, Policy GA-01.12).
    Although the Department does not define "policies and procedures" in its policy, it
    provided this court with the following definition in Ackerman:
    [T]he terms "policies" and "procedures" constitute
    approved guidelines for handling the [Department's]
    day-to-day operations as well as statements expressing the
    basic expectations of conduct for agency staff and inmates.
    More formally stated, the terms "policies" and
    "procedures" constitute agency directives deemed by the
    responsible agency officials as "necessary to preserve
    internal order and discipline, and to maintain institutional
    security in prison."
    Id. at 419, 782 S.E.2d at 761 (first alteration by court). Because the Department
    operates PIP as a part of its day-to-day operations, this court found that an inmate
    grievance challenging a specific pay rate and invoking the Prevailing Wage
    Statute7 constitutes a grievance challenging a policy or procedure under Paragraph
    13.9, rather than a grievance involving a specific incident under Paragraph 13.1.
    Id. at 418-20, 782 S.E.2d at 760-61. Additionally, this court found grievances
    invoking the Prevailing Wage Statute involve "a topic governed by statute and,
    thus, an expression of the legislature's policy on inmate pay." Id. at 420, 782
    S.E.2d at 761. The court explained,
    As [the Department] is mandated to carry out these
    legislative policies, [the Department], in turn, expresses its
    own, more specific policies regarding pay rates and other
    working conditions for inmates in its contracts with [PIP]
    sponsors. . . .
    Moreover, the provisions of these contracts are
    enduring and have the same effect on numerous inmates.
    Therefore, they cannot realistically be characterized as
    "incidents," which are temporally limited and rarely affect
    more than a few inmates.
    Id. at 420-21, 782 S.E.2d at 762 (emphasis added). Accordingly, this court held
    these types of grievances are exempt from the fifteen-day deadline enumerated in
    Paragraph 13.1 and the Department's "attempt to characterize [inmate] wage
    7
    
    S.C. Code Ann. § 24-3-430
    (D) (2007).
    grievances as incident grievances was arbitrary and capricious." 
    Id. at 421
    , 782
    S.E.2d at 762.
    In the instant case, we find Torrence timely filed his step one grievance. As in
    Ackerman, Torrence's claims involved "topic[s] governed by statute" that reflect
    the Department's "expression of the legislature's policy on inmate pay." 415 S.C.
    at 420-21, 782 S.E.2d at 761-62 (finding inmate grievances raising topics governed
    by statute that involve enduring conditions, such as inmate wages, "cannot
    realistically be characterized as 'incidents,' which are temporally limited and rarely
    affect more than a few inmates"). Specifically, Torrence alleged the Department
    failed to pay him the prevailing wage for his labor under PIP and erroneously
    prevented him from designating "persons or entities" to receive immediate
    distributions of his escrowed wages. Because Torrence's claims involve
    continuous conditions potentially affecting numerous inmates, we find Torrence's
    grievance involves Department policies and procedures, rather than an isolated
    incident. Therefore, we find Torrence's grievance falls within the exception
    enumerated in Paragraph 13.9 of the Department's Policy GA-01.12, and thus,
    Paragraph 13.1's fifteen-day filing rule does not apply. See id. at 421, 782 S.E.2d
    at 762 (holding the Department's attempt to characterize inmate wage grievances as
    "incident" grievances under Paragraph 13.1 was arbitrary and capricious).
    Accordingly, we affirm the ALC's finding that Torrence timely filed his step one
    grievance.
    Because our finding on this issue is dispositive as to the timeliness of Torrence's
    grievance, we need not address whether the ALC erred in applying the doctrine of
    equitable tolling. See Futch v. McAllister Towing of Georgetown, Inc., 
    335 S.C. 598
    , 613, 
    518 S.E.2d 591
    , 598 (1999) (holding an appellate court need not address
    remaining issues when disposition of a prior issue is dispositive).
    II.   CALCULATION OF THE PREVAILING WAGE
    The Department argues the ALC erred by calculating the prevailing wage for
    Torrence's labor performed through PIP because it "misapprehended the applicable
    state law, federal law, and federal regulations." Specifically, the Department
    asserts section 24-3-410(B)(7)8 is the controlling authority over inmate wages
    received through PIP, rather than section 24-3-430(D). Arguing the ALC
    erroneously ignored the analysis of the circuit court in Adkins, the Department
    urges this court to adopt the circuit court's holding, which found pursuant to
    section 24-3-410(B)(7), inmates were only entitled to a comparable wage in the
    industry and not the prevailing wage. The Department therefore asserts the wage
    Torrence received complied with South Carolina law because it was ten cents over
    the federal minimum wage for similar labor. The Department further argues the
    ALC erred in its calculation of the prevailing wage because the record did not
    contain sufficient evidence to support the calculation. We disagree.
    Preliminarily, we find the Department's assertion that section 24-3-410(B)(7)
    preemptively governs inmate wages earned through PIP is a misinterpretation of
    the law. Section 24-3-410 provides:
    (A) It is unlawful to sell or offer for sale on the open
    market . . . articles or products manufactured or produced
    wholly or in part by inmates . . . .
    (B) The provisions of this section do not apply to: . . .
    (7) products . . . produced by inmates of the
    Department . . . employed in [PIP] if the inmate
    workers participate voluntarily, receive comparable
    wages, and the work does not displace employed
    workers.
    
    S.C. Code Ann. § 24-3-410
    (A), (B)(7) (2007) (emphasis added). Section
    24-3-430(D) provides, "No inmate participating in the program may earn less than
    8
    
    S.C. Code Ann. § 24-3-410
    (B)(7) (2007) (stating the prohibition on selling prison
    made products on the open market does not apply to "products . . . produced by
    inmates of the Department . . . employed in [PIP] if the inmate workers . . . receive
    comparable wages, and the work does not displace employed workers" (emphasis
    added)).
    the prevailing wage for work of [a] similar nature in the private sector." 
    S.C. Code Ann. § 24-3-430
    (D) (2007) (emphasis added). Although both statutes refer to
    inmate wages earned through PIP, we find section 24-3-430(D) is the controlling
    authority, as it directly addresses the rate of inmate wages. See Bruning v. S.C.
    Dep't of Health and Env't Control, 
    418 S.C. 537
    , 545, 
    795 S.E.2d 290
    , 294 (Ct.
    App. 2016) ("Generally, '[a] specific statutory provision prevails over a more
    general one.'" (quoting Wooten ex rel. Wooten v. S.C. Dep't of Transp., 
    333 S.C. 464
    , 468, 
    511 S.E.2d 355
    , 357 (1999))). Further, as stated in the ALC's order, our
    precedent has primarily addressed inmate wage claims within the context of
    section 24-3-430(D). See S.C. Dep't of Corr. v. Cartrette, 
    387 S.C. 640
    , 646, 
    694 S.E.2d 18
    , 21 (Ct. App. 2010) (finding "sections 24-3-315 and 24-3-430(D)
    compel the Department to ensure inmate workers who are employed under those
    sections receive the same pay rates and employment conditions as their non-inmate
    peers"); Wicker, 
    360 S.C. at 425
    , 602 S.E.2d at 58 (holding "there is simply
    nothing in the [PIP] statutory scheme authorizing the [Department] to pay Wicker
    a training wage less than the prevailing wage" as provided by section 24-3-430).
    However, we find section 24-3-410 and other sections within Article 3 still bear
    importance in determining the legislative intent behind the statutes governing PIP.
    See Original Blue Ribbon Taxi Corp. v. S.C. Dep't of Motor Vehicles, 
    380 S.C. 600
    , 608, 
    670 S.E.2d 674
    , 678 (Ct. App. 2008) ("When statutes address the same
    subject matter, they are in pari materia[] and must be construed together, if
    possible, to produce a single, harmonious result."). In comparing these sections
    with our precedent, it is clear the legislature intended to provide inmates with
    employment opportunities that would not displace workers in the private sector.
    See 
    S.C. Code Ann. § 24-3-315
     (2007) ("The director must determine prior to
    using inmate labor in a [PIP] project that it will not displace employed
    workers, . . . and that the rates of pay and other conditions of employment are not
    less than those paid and provided for work of [a] similar nature in the locality in
    which the work is performed."); 
    S.C. Code Ann. § 24-3-430
    (E) (2007) ("Inmate
    participation in [PIP] may not result in the displacement of employed workers in
    the State of South Carolina and may not impair existing contracts for services.");
    see also Cartrette, 387 S.C. at 646, 694 S.E.2d at 22 (holding "[f]ailure of the
    Department's contracts with PIP sponsors to provide inmate workers with time-
    and-a-half pay for overtime hours when their non-inmate counterparts receive it
    would create an impermissible and unfair advantage for inmate labor over private
    labor"). Therefore, we find the legislature created section 24-3-430(D) as a
    safeguard to prevent inmates from becoming a cheaper alternative to their
    counterparts in the private realm. Accordingly, we find the pivotal inquiry in the
    instant case becomes how the prevailing wage for a particular industry is
    calculated.
    "The issue of interpretation of a statute is a question of law for the court."
    Bruning, 418 S.C. at 544, 795 S.E.2d at 294 (quoting State v. Sweat, 
    379 S.C. 367
    ,
    373, 
    665 S.E.2d 645
    , 648 (Ct. App. 2008)). "The cardinal rule of statutory
    interpretation is to ascertain and effectuate the legislature's intent." Blue Ribbon
    Taxi, 380 S.C. at 607, 670 S.E.2d at 677. "Legislative intent must prevail if it can
    be reasonably discovered in the language employed and that language must be
    construed in the light of the intended purpose of the statute." Id. at 607, 670
    S.E.2d at 678 (emphasis added). "The plain language of the statute is the principal
    guidepost in discerning the General Assembly's intent." Id. "Words in the statute
    should be given their plain and ordinary meaning without [resorting] to forced or
    subtle construction." Id. at 608, 670 S.E.2d at 678.
    Because Article 3 fails to define the term "prevailing wage," we must apply its
    customary meaning. See Strother v. Lexington Cnty. Recreation Comm'n, 
    332 S.C. 54
    , 62, 
    504 S.E.2d 117
    , 122 (1998) ("When faced with an undefined statutory
    term, the court must interpret the term in accord with its usual and customary
    meaning."); Lee v. Thermal Eng'g Corp., 
    352 S.C. 81
    , 91-92, 
    572 S.E.2d 298
    , 303
    (Ct. App. 2002) ("Where a word is not defined in a statute, our appellate courts
    have looked to the usual dictionary meaning to supply its meaning."). According
    to the Merriam-Webster Dictionary, "prevailing" means to be frequent or
    predominant. It further defines "predominant" as being most frequent or common.
    Therefore, based on a plain reading of section 24-3-430(D) and its legislative
    intent, we agree with the ALC's interpretation that to determine the prevailing
    wage for an industry, the Department must determine the mean average wage for
    the occupation at issue using records and data from DEW. See Average, Black's
    Law Dictionary (11th ed. 2019) (defining "average" as "[t]he ordinary or typical
    level; the norm"); Average, Merriam-Webster Dictionary (defining "average" as a
    level typical of a group, class, or series). Accordingly, we affirm the ALC's
    calculation of the prevailing wage for the years 1997 to 1999 and its decision to
    remand Torrence's grievance to the Department for the calculation of the prevailing
    wage for the years 2000 to 2004.
    III.   DISTRIBUTION OF ESCROWED WAGES
    The Department argues the ALC erred by finding section 24-3-40 of the South
    Carolina Code allowed Torrence to designate persons or entities to receive
    immediate distributions of his escrowed wages. According to the Department,
    section 24-3-40 is an unambiguous statute and therefore requires a plain reading of
    its text. The Department asserts a plain reading of the statute reveals an inmate
    sentenced to life imprisonment "may only distribute the monies held in escrow for
    his benefit by operation of § 24-3-40(A)(5) upon his natural death."
    Torrence argues section 24-3-40(B)(2) allows him the option of electing either
    immediate distribution of his escrowed wages to persons and entities of his
    choosing or the inclusion of the escrowed wages in the distribution of his estate.
    Torrence therefore asserts the ALC properly harmonized sections 24-3-40(A)(5)
    and (B)(2) in its construction of the statute.
    "Interpreting and applying statutes and regulations administered by an agency is a
    two-step process." Kiawah, 411 S.C. at 32, 766 S.E.2d at 717. "First, a court must
    determine whether the language of a statute or regulation directly speaks to the
    issue. If so, the court must utilize the clear meaning of the statute or regulation."
    Id. "Words in the statute should be given their plain and ordinary meaning without
    [resorting] to forced or subtle construction." Blue Ribbon Taxi, 380 S.C. at 608,
    670 S.E.2d at 678. "If the statute or regulation 'is silent or ambiguous with respect
    to the specific issue,' the court then must give deference to the agency's
    interpretation of the statute or regulation, assuming the interpretation is worthy of
    deference." Kiawah, 411 S.C. at 33, 766 S.E.2d at 717 (quoting Chevron, 
    467 U.S. at 843
    ).
    Section 24-3-40 provides:
    (A) Unless otherwise provided by law, the employer of a
    prisoner authorized to work . . . [under PIP] . . . shall pay
    the prisoner's wages directly to the Department . . . . The
    Director of the Department . . . shall deduct the following
    amounts from the gross wages of the prisoner: . . .
    (5) Ten percent must be held in an interest bearing
    escrow account for the benefit of the prisoner.
    ....
    (B) The Department . . . shall return a prisoner's wages
    held in escrow pursuant to subsection (A) as follows: . . .
    (2) A prisoner serving life in prison . . . shall be given
    the option of having his escrowed wages included in
    his estate or distributed to the persons or entities of his
    choice.
    
    S.C. Code Ann. § 24-3-40
    (A)(5), (B)(2) (Supp. 2020) (emphases added).
    We construe subsections (A)(5) and (B)(2) to allow for either immediate
    distribution of an inmate's escrowed wages to persons or entities of his choosing or
    inclusion of these assets in the distribution of his estate. See Anderson v. S.C.
    Election Comm'n, 
    397 S.C. 551
    , 556, 
    725 S.E.2d 704
    , 707 (2012) ("In construing
    statutory language, the statute must be read as a whole, and sections which are a
    part of the same general statutory law must be construed together and each one
    given effect."). Subsection (B)(2) states an inmate serving a life sentence shall be
    given the option to include his withheld wages in his estate or to distribute them to
    persons or entities of his choosing. Further, subsection (A)(5) provides these
    wages will be held in an escrow account for the benefit of the prisoner. Because an
    inmate serving a life sentence will never receive the benefit of his wages outside of
    prison unlike those who will be released during their lifetime, we find the
    Department's interpretation of section 24-3-40 arbitrary and capricious.
    Accordingly, we affirm the ALC's construction of section 24-3-40 and find the
    Department erred by refusing Torrence the option of designating persons or entities
    for immediate distribution of his escrowed wages.
    CONCLUSION
    Accordingly, the decision of the ALC is
    AFFIRMED.
    GEATHERS and MCDONALD, JJ., concur.