Desa Ballard v. Admiral Insurance Co. ( 2023 )


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  •         THE STATE OF SOUTH CAROLINA
    In The Court of Appeals
    Desa Ballard and Desa Ballard P.A., d/b/a Ballard &
    Watson, Appellants,
    v.
    Admiral Insurance Company and Adele J. Pope,
    individually and as Special Administrator of the Estate of
    Gloria Corley, Respondents.
    Appellate Case No. 2019-000367
    Appeal From Lexington County
    Walton J. McLeod, IV, Circuit Court Judge
    Opinion No. 5994
    Heard March 15, 2022 – Filed June 28, 2023
    AFFIRMED
    Eric Steven Bland, of Bland Richter, LLP, of Lexington;
    and Scott Michael Mongillo and Ronald L. Richter, Jr.,
    both of Bland Richter, LLP, of Charleston, all for
    Appellants.
    Adele Jeffords Pope, of Law Office of Adele J. Pope, PC,
    of Newberry, for Respondent Adele J. Pope.
    Wesley Brian Sawyer, of Murphy & Grantland, PA, of
    Columbia, for Respondent Estate of Gloria Corley.
    Adam Tremaine Silvernail, of Law Ofc. of Adam T.
    Silvernail, of Columbia, for Respondent Admiral
    Insurance Company.
    MCDONALD, J.: In this action for declaratory judgment, Desa Ballard and Desa
    Ballard, P.A. (collectively, Ballard) appeal an order granting Admiral Insurance
    Company's (Admiral) motion for judgment on the pleadings, arguing the circuit
    court erred in considering the language of the "hammer clause" 1 found in Admiral's
    professional liability insurance policy (the Policy). Ballard further contends the
    record lacks the factual development necessary to properly determine whether the
    refusal to consent to Admiral's proposed settlement was reasonable. We affirm the
    well-reasoned order of the circuit court.
    Facts and Procedural History 2
    In March 2011, Aundra Williams, Gloria Corley's daughter and attorney-in-fact
    (Daughter), hired Ballard to defend Corley in a lawsuit filed by attorney Adele
    Pope. Pope had previously represented Corley in a matter involving Corley's
    annual distributions from the Martin L. Corley Trust (the Trust). 3 Although Pope
    collected approximately $18,333.33 each year from 1999 through 2010 when
    Corley received her annual distributions from the Trust, she filed suit to recover
    additional attorney's fees allegedly owed for legal services. Ballard asserted
    numerous defenses to Pope's action against Corley, including claims that Pope's fee
    agreement took advantage of an elderly and frail client and was void as violative of
    public policy.
    While defending Pope's claim, Ballard also represented Corley in negotiating a
    buy-out of her interests in the Trust. The buy-out included a lump sum payment to
    1
    A hammer clause "puts pressure on the insured's right to refuse consent to settle
    and thereby increases an insurer's ability to effectuate a settlement." Rawan v.
    Cont'l Cas. Co., 
    136 N.E.3d 327
    , 330 (Mass. 2019).
    2
    We recite the facts here as alleged in Ballard's complaint but recognize Admiral,
    Pope, and the Estate of Gloria Corley (the Estate) dispute many of these
    statements.
    3
    Corley's late husband established the Trust for her benefit.
    Corley but terminated her future annual payments of $55,000 as well as Pope's
    ongoing yearly attorney's fees of $18,333.33. 4 The Lexington County Probate
    Court approved the buy-out (the Trust Settlement).
    Ballard's complaint in the matter before us alleges the Trust Settlement "was
    structured so that the lump sum payment to Mrs. Corley was calculated on the
    basis of monthly payments provided for Mrs. Corley in Mr. Corley's Last Will and
    Testament for the remainder of Mrs. Corley's life based on statutory life
    expectancy tables." The Trust Settlement did not include any present or future
    payments related to Pope's prior legal representation of Corley.
    In structuring the Trust Settlement, Ballard met with Daughter and Corley's
    certified public accountant (CPA) to discuss appropriate steps for preserving the
    funds for Corley's care and financial needs. Although Ballard alleges reasonable
    steps were taken to insulate these funds from Pope's fee claim, Ballard advised the
    CPA that Pope might attempt to recover some portion of the Trust Settlement
    under a theory consistent with her claim for ongoing yearly attorney's fees.
    The Trust—separately represented by its own counsel in conjunction with the Trust
    Settlement—argued to the probate court that the modification of the distributions
    to Corley was in the best interest of the Trust. Despite the express language of the
    Trust Settlement, which sought to nullify Corley's fee agreement with Pope, Pope
    moved for and obtained an order granting her one-third of the gross amount of the
    Trust Settlement (the Pope Judgment). 5 The Pope Judgment provided attorney's
    fees that Pope would not have realized had Corley's interest in the Trust not been
    liquidated because Corley did not live as long as the statutory life expectancy
    tables on which the original Trust Settlement was projected. 6 Ballard appealed the
    Pope Judgment; however, this court dismissed the appeal as untimely.
    Ballard timely notified Admiral that Corley could potentially make a claim against
    her as a result of the untimely appeal of the Pope Judgment. On May 9, 2014,
    4
    Pope was not a party to the Trust buy-out proceeding.
    5
    One of Ballard's filings in a prior matter notes that in August 2013, Pope was
    awarded "$248,673.87, plus daily interest and costs of collection."
    6
    Corley died approximately four years after the execution of the Trust Settlement.
    Admiral notified Ballard that it had assigned the defense of any claim to Mendes &
    Mount, LLP (Mendes).
    While not admitting the failure to timely file the appeal caused harm to Corley,
    Ballard properly notified Daughter of the potential claim against Ballard. Despite
    advising Daughter to consult with separate counsel given the potential for a
    conflict, Daughter asked Ballard to continue representing Corley. During this
    time, Ballard kept Admiral informed of significant developments related to Pope's
    claim and in August 2014, Admiral accepted notice of the matter as a circumstance
    that would fall within Ballard's coverage under its 2013–14 Policy. Admiral
    renewed the Policy each year until 2017–18, when it declined to renew, claiming
    Ballard had breached the terms and conditions of the Policy by refusing to consent
    to Admiral's request to engage in settlement discussions with Pope.
    Following execution of the Trust Settlement, Ballard suggested Daughter, as
    attorney-in-fact, obtain counsel for the purpose of establishing a conservatorship
    and/or guardianship to further protect the Trust Settlement proceeds; Ballard
    subsequently made an appointment for Daughter with a lawyer for this purpose.
    Although Ballard believed Daughter met with the recommended lawyer, Daughter
    cancelled the meeting before it concluded and never returned. In the meantime,
    Pope continued her efforts to collect the Pope Judgment and amended her
    complaint for attorney's fees to assert additional claims against third parties.
    Ballard began to suspect Daughter had mismanaged or perhaps even
    misappropriated some or all of the money recovered for Corley through the Trust
    Settlement. Thus, Ballard advised Daughter she might be a witness in further
    proceedings relating to Pope's claim and recommended Daughter and Corley
    obtain separate counsel. Ballard was subsequently relieved as counsel, Corley
    obtained new counsel, and Daughter obtained separate counsel.
    On August 6, 2015, Ballard notified Admiral of a potential new claim, and
    Admiral engaged Monitor Liability Managers (Monitor) and Mendes to review it.
    Corley died on March 31, 2016, and the probate court appointed Pope, a judgment
    creditor, as special administrator of Corley's estate. Ballard alleges Pope obtained
    Daughter's consent to serve as special administrator by agreeing the Estate would
    not attempt to recover any of the funds Daughter mismanaged or misappropriated.
    Daughter also agreed to assist Pope in pursuing a civil suit against Ballard.
    After her appointment as special administrator, Pope asserted Ballard committed
    legal malpractice by advising Corley to enter into the disadvantageous Trust
    Settlement. As specified in Corley's estate planning documents, any excess funds
    recovered in the legal malpractice action that are not paid to Pope will be paid to
    Daughter as Corley's beneficiary.
    In accordance with her rights under the Policy, Ballard notified Admiral of her
    preference not to extend any settlement offers or enter any settlement in the legal
    malpractice claim Pope brought in her capacity as special administrator of the
    Estate. However, Mendes's agents notified Ballard that Admiral wished to engage
    in pre-suit mediation with Pope in an effort to settle. Ballard repeated that no
    settlement discussions or mediation were to be initiated by Admiral or any attorney
    retained to represent Ballard and asserted that doing so would violate Ballard's
    rights under the Policy. Admiral then notified Ballard that if it could reach a
    settlement figure and Ballard refused to agree, Admiral would withdraw its defense
    coverage under the Policy. Ballard "reiterated that no settlement discussions
    should occur in any context."
    In February 2017, Pope filed a legal malpractice claim against Ballard on behalf of
    the Estate. 7 Admiral again advised Ballard of its plan to initiate settlement
    discussions. If the negotiations succeeded, Admiral intended to settle the matter
    and terminate Ballard's coverage. Ballard objected to Admiral's plan to offer in
    excess of $100,000 to settle, noting such a settlement would convey the impression
    that the claims were meritorious, reflect negatively on her reputation and standing
    in the legal community, and harm the firm's future insurability with other
    professional liability carriers. Ballard further asserted a settlement offer would
    constitute a breach of Admiral's obligations under the Policy.
    Three months after Pope filed the Estate's legal malpractice claim, Monitor notified
    Ballard that the Policy, as it then existed, would not be renewed due to Ballard's
    "failure to comply with policy terms and conditions." Upon Ballard's inquiry as to
    how she failed to comply, Monitor advised Ballard by email that "[t]he basis for
    7
    The Estate alleged Ballard was negligent in: (1) failing to recognize termination
    of the trust was not in Corley's best interests; (2) failing to have a guardian ad litem
    appointed for Corley; (3) representing both Corley and Daughter despite the
    inherent conflict of interest; (4) failing to recognize Pope's fee agreement entitled
    Pope to a percentage of the lump sum buyout payment; and (5) undertaking a
    frivolous defense of the Pope Judgment and then failing to timely appeal.
    the non-renewal [was] the insured's refusal to consent to settle." Ballard
    challenges this—arguing the Policy does not contain terms requiring her to
    "consent to settle" upon the carrier's request. To the contrary, Ballard asserts the
    Policy provides a bargained-for contractual right to refuse to settle and Admiral's
    purported basis for non-renewal was merely anticipatory because the parties had
    not yet agreed on a settlement figure. Ballard claims the non-renewal was
    "invidious, retaliatory and against public policy and constituted a denial of first
    party insurance coverage."
    Ballard subsequently retained counsel and brought this action for declaratory,
    injunctive, and related relief against Admiral regarding the parties' respective rights
    and obligations under the Policy. Admiral answered and counterclaimed, seeking
    declaratory relief to enforce the Policy as written. Admiral further sought
    declarations that: (1) Admiral had the right to participate in settlement negotiations
    in the underlying legal malpractice action; (2) Ballard owed a duty to cooperate in
    the defense and settlement of the claim and could not prevent Admiral from
    participating in settlement negotiations; and (3) the Policy's hammer clause would
    be enforced as written.
    Admiral moved for judgment on the pleadings, and the circuit court held a hearing
    to address several matters. 8 Through counsel, Ballard asserted the Policy gave her
    the right to prevent settlement negotiations if it appeared Pope would benefit from
    the settlement.
    The circuit court granted Admiral's motion for judgment on the pleadings and
    dismissed Ballard's accompanying bad faith claim without prejudice, finding the
    Policy section titled "Defense, Cooperation and Settlement" controlling. Section
    VI of the Policy provides in pertinent part:
    B. The Insurer shall have the sole right and the duty to
    defend any covered Claim, and has the sole right to
    select defense counsel. . . .
    C. Each Insured shall cooperate with the Insurer in the
    defense and settlement of any Claim . . . . Upon the
    request of the Insurer, the Insured shall . . . attend
    8
    Pope and the Estate filed motions to dismiss or, in the alternative, to strike. The
    circuit court granted these motions to dismiss, and Ballard did not appeal the
    dismissals.
    hearings, depositions and trials, assist in effecting
    settlement, securing and giving evidence, obtaining the
    attendance of witnesses . . . and meeting with such
    representatives for the purposes of investigation or
    defense, all without charge to the Insurer.
    Reading these provisions, the circuit court determined that by the plain terms of the
    Policy, Admiral had the right to control the defense of the case, which included the
    right to participate in settlement negotiations.
    Regarding the hammer clause, the circuit court found the Policy language
    unambiguous and enforceable according to its plain terms. This clause, found in
    section VI, paragraph D, provides:
    The Insurer shall not settle any Claim without the
    Named Insured's consent. If, however, the Named
    Insured shall refuse to consent to any settlement
    recommended by the Insurer, which is acceptable to the
    claimant, and shall elect to contest the Claim, or continue
    any legal, administrative or arbitration proceedings in
    connection with such Claim, then the Insurer's liability
    for the Claim shall not exceed the amount for which the
    Claim could have been settled, including Claims
    Expense incurred up to the date of such refusal. Such
    amounts are subject to the provisions of section V. In the
    event that the Named Insured refuses to consent to any
    settlement as set forth in section VI. D., the Insurer's
    right and duty to defend such Claim shall end upon the
    date of such refusal.[9]
    Although Ballard argued the clause could not be enforced unless the named
    insured unreasonably refuses a settlement proposal recommended by the insurer
    9
    Policy section III, paragraph B defines "Claims Expense" as "reasonable and
    necessary fees, costs and expenses . . . resulting solely from the investigation,
    adjustment, defense and appeal of a covered or potentially covered Claim against
    the Insureds." However, the definition specifically excludes "salaries, wages,
    overhead or benefit expenses associated with any Insured, or any amount covered
    by the duty to defend obligation of any other insurer." Section V addresses the
    Policy's limits of liability and deductible.
    and acceptable to the claimant, the circuit court declined to insert the word
    "unreasonably" into the Policy.
    Ballard has appealed the circuit court's findings that:
    a. Admiral has the right to negotiate a potential
    settlement as part of its defense of the Underlying
    Malpractice Action;
    b. Admiral has a right to participate in settlement
    negotiations at mediation in the Underlying Malpractice
    Action;
    c. Plaintiffs owe a duty to cooperate in the defense and
    settlement of the case and do not have a right to prevent
    Admiral from participating in settlement negotiations
    with [the Estate];
    d. If Admiral recommends a settlement to the Named
    Insured which is acceptable to [the Estate], and the
    Named Insured rejects the settlement and chooses to
    contest the Underlying Malpractice Action, then
    Admiral's liability for the Claim shall not exceed the
    amount for which the Claim could have been settled,
    including Claim Expenses incurred up to the date of such
    refusal; and
    e. If Admiral recommends a settlement to the Named
    Insured which is acceptable to [the Estate], and the
    Named Insured rejects the settlement and chooses to
    contest the Underlying Malpractice Action, then
    Admiral's right and duty to defend the Underlying
    Malpractice Action shall end upon the date of such
    rejection.
    Standard of Review
    The circuit court incorporated the provisions of the Policy into its consideration of
    Admiral's motion for judgment on the pleadings. For that reason, and also because
    Admiral attached a copy of the Policy to its motion for judgment on the pleadings,
    Ballard asserts the proper standard of review is that for a motion for summary
    judgment; however, Admiral asserts the Policy was part of the pleadings, both
    through its attachment of the Policy to its answer and counterclaim and due to
    Ballard's specific references to the Policy throughout her complaint. Thus,
    Admiral argues and we agree that (1) the circuit court properly considered the
    Policy when it evaluated Admiral's motion for judgment on the pleadings; and (2)
    the proper standard of review is that for a motion for judgment on the pleadings.
    "Any party may move for a judgment on the pleadings under Rule 12(c), SCRCP.
    When considering such motion, the court must regard all properly pleaded factual
    allegations as admitted." Falk v. Sadler, 
    341 S.C. 281
    , 286, 
    533 S.E.2d 350
    , 353
    (Ct. App. 2000). In analyzing a Rule 12(c) motion, the court must liberally
    construe the complaint "so that substantial justice is done between the parties." Id.
    at 287, 533 S.E.2d at 353. Under Rule 12(c),
    If, on a motion for judgment on the pleadings, matters
    outside the pleadings are presented to and not excluded
    by the Court, the motion shall be treated as one for
    summary judgment and disposed of as provided in Rule
    56, and all parties shall be given reasonable opportunity
    to present all material made pertinent to such a motion by
    Rule 56.
    In any event, "[w]hether reviewing a grant of summary judgment or a judgment on
    the pleadings, we apply the same legal standards as the trial court." Ziegler v.
    Dorchester Cnty., 
    426 S.C. 615
    , 619, 
    828 S.E.2d 218
    , 220 (2019). "We review
    questions of law de novo." 
    Id.
    Law and Analysis
    I.   Policy Language
    Ballard argues the circuit court's consideration of the hammer clause was
    premature because "this lawsuit does not seek to prevent a settlement from
    occurring. Instead, it seeks to prevent Admiral [from] 'pursu[ing] a settlement' or
    'seek[ing] to settle' the claim so as to put Ballard in a position of having to invoke
    the 'consent' provision of the policy." We disagree.
    "Insurance policies are subject to the general rules of contract construction." Auto
    Owners Ins. Co. v. Benjamin, 
    415 S.C. 137
    , 143, 
    781 S.E.2d 137
    , 141 (Ct. App.
    2015) (quoting Whitlock v. Stewart Title Guar. Co., 
    399 S.C. 610
    , 614, 
    732 S.E.2d 626
    , 628 (2012)). "The cardinal rule of contract interpretation is to ascertain and
    give legal effect to the parties' intentions as determined by the contract language."
    
    Id.
     (quoting Whitlock, 
    399 S.C. at 614
    , 
    732 S.E.2d at 628
    ). "Courts must enforce,
    not write, contracts of insurance, and their language must be given its plain,
    ordinary and popular meaning." 
    Id.
     (quoting Whitlock, 
    399 S.C. at 614
    , 
    732 S.E.2d at 628
    ).
    "Where the contract's language is clear and unambiguous, the language alone
    determines the contract's force and effect." 
    Id.
     (quoting Whitlock, 
    399 S.C. at 615
    ,
    
    732 S.E.2d at 628
    ). "Whether the language of a contract is ambiguous is a
    question of law for the court." 
    Id.
     at 143–44, 781 S.E.2d at 141. "An insurance
    contract is read as a whole document so that 'one may not, by pointing out a single
    sentence or clause, create an ambiguity.'" Id. at 144, 781 S.E.2d at 141 (quoting
    Beaufort Cnty. Sch. Dist. v. United Nat'l Ins. Co., 
    392 S.C. 506
    , 516, 
    709 S.E.2d 85
    , 90 (Ct. App. 2011)). "However, this court must construe '[a]mbiguous or
    conflicting terms in an insurance policy . . . liberally in favor of the insured and
    strictly against the insurer.'" 
    Id.
     (quoting Whitlock, 
    399 S.C. at 615
    , 
    732 S.E.2d at 628
    ).
    Here, section VI, paragraph B of the Policy gives Admiral the "sole right and the
    duty to defend any covered Claim. . . ." Moreover, the clear and unambiguous
    language of the Policy states Admiral, as the insurer, has the right to control the
    defense of the case. Likewise, Section VI, paragraph C, provides each "Insured
    shall cooperate with the Insurer in the defense and settlement of any Claim. . . ."
    Section VI, paragraph D, does initially seem to prohibit Admiral from settling any
    claim without Ballard's consent:
    The Insurer shall not settle any Claim without the
    Named Insured's consent.
    Yet, paragraph D goes on to state:
    If, however, the Named Insured shall refuse to consent
    to any settlement recommended by the Insurer, which is
    acceptable to the claimant, and shall elect to contest the
    Claim, or continue any legal, administrative or
    arbitration proceedings in connection with such Claim,
    then the Insurer's liability for the Claim shall not exceed
    the amount for which the Claim could have been settled,
    including Claims Expense incurred up to the date of
    such refusal. . . . In the event that the Named Insured
    refuses to consent to any settlement as set forth in section
    VI. D., the Insurer's right and duty to defend such
    Claim shall end upon the date of such refusal.
    Thus, if Admiral recommends a settlement to Ballard that is acceptable to the
    Estate, Ballard has the right to reject it and continue defending the case. However,
    such a rejection ends Admiral's duty to defend and caps its liability at the proposed
    settlement amount. Although the consent clause, found in the same paragraph as
    the hammer clause, gives Ballard the option to reject a settlement proposed by
    Admiral, we find nothing in the Policy gives Ballard the ability to prevent Admiral
    from participating in settlement negotiations. Otherwise, there would be no way to
    determine an amount "for which the Claim could have been settled" for purposes
    of this provision in the Policy.
    Ballard further argues Admiral failed to allege Ballard refused to cooperate in "the
    handling" of the claim. However, this is exactly what Admiral alleged—Ballard's
    repeated refusal to allow Admiral to initiate settlement or mediation discussions
    constituted a failure "to cooperate with the Insurer in the defense and settlement of
    any Claim." Ballard further contends Admiral has neither offered nor accepted a
    settlement. But, in her pleadings, Ballard stated Admiral informed her of its intent
    to offer the Estate in excess of $100,000. Admiral attempted to initiate settlement
    discussions both before and after Pope filed suit in 2017; nevertheless, Ballard
    stated again and again that neither Admiral nor any attorney retained to represent
    Ballard was to initiate settlement or mediation discussions.
    We find the circuit court correctly analyzed the clear and unambiguous language of
    the Policy in finding Ballard could not prevent Admiral from negotiating with the
    Estate to settle the Pope claim. The Policy requires Ballard to cooperate with
    Admiral in the defense and settlement of Pope's action; Ballard is free to choose
    not to consent to a settlement, but such refusal triggers the consequences of the
    hammer clause.
    II.   "Reasonableness"
    Ballard next argues the record reflects no facts upon which the circuit court could
    properly determine whether her refusal to permit settlement was reasonable. In so
    arguing, Ballard attempts to insert a "reasonableness" term into the Policy's
    consent to settle clause. Acceptance of this argument would essentially require us
    to rewrite the Policy, which South Carolina law forbids. See, e.g., Benjamin, 415
    S.C. at 143, 781 S.E.2d at 141 ("Courts must enforce, not write, contracts of
    insurance, and their language must be given its plain, ordinary and popular
    meaning.") (quoting Whitlock, 
    399 S.C. at 614
    , 
    732 S.E.2d at 628
    )).
    Ballard cites Clauson v. New England Insurance Co., 
    254 F.3d 331
     (1st Cir. 2001)
    for the proposition that a hammer clause cannot be enforced unless the insured
    "unreasonably" rejects a proposed settlement. However, contrary to Ballard's
    claim, the Clauson court merely applied the language of the consent to settle clause
    in the policy at issue—which included language addressing "unreasonably
    withheld" consent. See 
    id.
     at 336–35 ("The Company shall have the right to make
    any investigation it deems necessary and with the written consent of the insured,
    said consent not to be unreasonably withheld, any settlement of any claim covered
    by the terms of this policy."). This case is easily distinguishable because Ballard's
    Admiral Policy contains no such language.
    By contrast, courts interpreting polices that—like Ballard's—lack the phrase
    "unreasonably withheld" in the context of a consent to settle clause have applied
    the policy language regardless of whether the insured "unreasonably" withheld
    consent. For example, in Security National Insurance Co. v. City of Montebello,
    Montebello argued "it acted reasonably in refusing a settlement offer conditioned
    on [an] employee's continuing employment." 
    680 F. App'x 525
    , 527 (9th Cir.
    2017). Rejecting Montebello's "reasonableness" argument, the Ninth Circuit noted
    the clause at issue did "not limit the insurer's right to invoke the clause to instances
    where the insured was unreasonable in rejecting an offer. To hold otherwise would
    impermissibly rewrite the hammer clause to the policyholder's benefit." 
    Id.
    Likewise, in Cowan v. Codelia, 
    50 F. App'x 36
    , 38 (2d Cir. 2002), the Second
    Circuit explained, "[T]he district court conducted an evidentiary hearing regarding
    the parties' settlement discussions and found that Codelia's 'phantom objections'
    and 'illusory' complaints about the settlement were the equivalent of a rejection."
    Thus, the court rejected the insured's argument "that its right to choose its own
    counsel supplanted the effect of the consent-to-settle clause, particularly where
    Chicago Insurance pursued a settlement in good faith." 10 
    Id.
    10
    Ballard argues there is no need for an "unreasonably withheld" qualifier for the
    Policy's consent consideration because the requirement of good faith and fair
    dealing on the part of the insurer supplants the need for such Policy language. We
    disagree. While Ballard correctly argues courts must balance a malpractice
    We find the circuit court correctly applied the reasoning of City of Montebello in
    rejecting Ballard's argument seeking to rewrite the clear and unambiguous
    language of the Policy. The Policy's hammer clause sets out the consequences of
    an insured's rejection of a recommended settlement such as that proposed by
    Admiral here. Because the clause does not include a "reasonableness" modifier,
    development of the factual record in this case was unnecessary; the circuit court
    properly considered the Policy language as written.
    Conclusion
    For the foregoing reasons, the circuit court's order granting Admiral's motion for
    judgment on the pleadings is
    AFFIRMED.
    THOMAS and HEWITT, JJ., concur.
    carrier's interest in efficiently resolving claims against its insured's right to protect
    her reputation and challenge claims reasonably believed to be of little or no merit,
    this is not such a bad faith action. Because the circumstances alleged in Ballard's
    Complaint do not implicate such balancing concerns, we focus—as we must—on
    the plain language of the Policy. Cf. Sentry Select Ins. Co. v. Maybank L. Firm,
    LLC, 
    426 S.C. 154
    , 157–58, 
    826 S.E.2d 270
    , 271–72 (2019) (noting an "insurer's
    right to settle must be exercised in good faith, and that duty of good faith requires
    the insurer to act reasonably in protecting the insured from liability in excess of the
    policy limits").