Portrait Homes v. Pennsylvania National Mutual ( 2023 )


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  •        THE STATE OF SOUTH CAROLINA
    In The Court of Appeals
    Portrait Homes - South Carolina, LLC and Portrait
    Homes - Persimmon Hill, LLC, Plaintiffs,
    v.
    Pennsylvania National Mutual Casualty Insurance
    Company and The Persimmon Hill Homeowners
    Association, Inc., Defendants,
    AND
    The Persimmon Hill Homeowners Association, Inc.,
    Third-Party Plaintiff,
    v.
    Jose Castillo d/b/a JJA Framing and JJA Construction,
    Inc. d/b/a JJA Framing, Third-Party Defendants,
    of which Pennsylvania National Mutual Casualty
    Insurance Company is the Appellant,
    and
    Portrait Homes - South Carolina, LLC, Portrait Homes -
    Persimmon Hill, LLC, and The Persimmon Hill
    Homeowners Association, Inc. are the Respondents.
    Appellate Case No. 2020-000735
    Appeal From Berkeley County
    Roger M. Young, Sr., Circuit Court Judge
    Opinion No. 6038
    Heard May 2, 2023 – Filed December 13, 2023
    AFFIRMED
    David L. Brown and John Irvin Malone, Jr., both of
    Greensboro, North Carolina, for Appellant.
    Phillip Ward Segui, Jr., of Segui Law Firm, of Mount
    Pleasant, and John T. Chakeris and Alicia Denise
    Pullano, both of Chakeris Law Firm, of Charleston, all
    for Respondent The Persimmon Hill Homeowners
    Association, Inc.
    Stanley Clarence Rodgers, of Law Office of Stanley C.
    Rodgers, LLC, of Charleston, for Respondents Portrait
    Homes - SC, LLC and Portrait Homes - Persimmon Hill,
    LLC.
    KONDUROS, J.: This very complicated case concerns insurance coverage under
    commercial general-liability (CGL) insurance policies, including claims of bad
    faith, arising out of underlying construction defect lawsuits when Penn National
    Mutual Casualty Insurance Company (Penn National) asserts its insured, a
    subcontractor, did not notify it of the lawsuits and declined coverage. We affirm.
    FACTS/PROCEDURAL HISTORY
    Persimmon Hill is made up of 388 townhome units contained in 74 buildings
    located in Goose Creek, South Carolina. The Persimmon Hill community is
    governed by recorded covenants and restrictions that impose rights and obligations
    on the Persimmon Hill Homeowners Association, Inc. (the HOA), including the
    duty to repair and maintain the exteriors of the townhomes and common areas.
    Portrait Homes 1 was the developer and general contractor of Persimmon Hill. JJA
    1
    Portrait Homes is structured as various limited liability companies (LLCs).
    Portrait Homes - SC, LLC and Portrait Homes - Persimmon Hill, LLC
    (collectively, Portrait Homes) are the two named in this lawsuit. All of the Portrait
    Homes entities are subsidiaries of Pasquinelli Construction Company. Pasquinelli
    Framing was the primary framer for Persimmon Hill and framed the vast majority
    of the units there; it installed wooden framing components, windows and doors,
    window and door flashings, and weather barriers in approximately 85% of the
    units. Jose Castillo owned and operated JJA Framing. JJA Framing worked as a
    subcontractor for several Portrait Homes projects in the Charleston area.
    While JJA Framing was working on the Persimmon Hill project, articles of
    incorporation for JJA Construction, Inc. were filed with the North Carolina
    Secretary of State's Office. According to Castillo, the sole proprietorship known as
    JJA Framing and JJA Construction, Inc. were the same business and entity, having
    "the same location, same employees, same trucks, same telephone number[,] and
    same federal ID number."
    Portrait Homes relied exclusively on subcontractors to construct its projects. To
    reduce the risk of exposure to lawsuits arising from a subcontractor's defective
    work, Portrait Homes (1) required each subcontractor to defend and indemnify
    Portrait Homes for claims arising from the subcontractor's work and (2) required
    each subcontractor to have Portrait Homes named as an additional insured on their
    liability insurance policies.
    Portrait Homes accomplished this by entering into two types of contracts with
    subcontractors. The first, called a Master Agreement, was a gateway document
    that qualified a subcontractor to work for Portrait Homes on any project. The
    second, called a Housing and Purchase Order Contract, was specific to a particular
    project, such as Persimmon Hill. Both of the contracts had to be in place before a
    subcontractor could work on a project. While the form of the contracts was
    periodically updated, the substance of the hold harmless and insurance
    requirements did not change; the two agreements each required a subcontractor to
    defend and indemnify Portrait Homes. Both contracts governed a subcontractor's
    work at a particular project, and the hold harmless and insurance obligations in the
    two contracts were intended to be complementary. In 2002, Portrait Homes and
    JJA Framing signed a Housing and Purchase Order for the Persimmon Hill project
    as well as a Master Agreement.
    Penn National issued policies to JJA Framing and JJA Construction, Inc. through
    the W. Lee Taylor Agency. Two policies, policy period 2003-04 and 2004-05,
    Management, LLC and Pasquinelli Homebuilding, LLC are other Pasquinelli
    entities not parties to this appeal but appearing on some of the documents in this
    case.
    provided Jose Castillo d/b/a JJA Framing Company as the named insured and
    listed Pasquinelli Construction Company; Pasquinelli Management, LLC; and
    Portrait Homes Construction Company as additional insured under endorsement
    CG 20 37 entitled Additional Insured - Owners, Lessees or Contractors -
    Completed Operations. On March 2, 2005, the named insured for the 2004-05
    policy was changed to JJA Construction, Inc. Three policies, 2005-06, 2006-07,
    and 2007-08, listed JJA Construction, Inc. as the named insured and contained the
    additional insured endorsement 71 11 45 entitled Automatic Additional Insureds -
    Owners, Contractors and Subcontractors (Completed Operations).
    In 2005, Portrait Homes received a certificate of insurance prepared by the W. Lee
    Taylor Agency relating to the 2005-06 Penn National Policy. It listed JJA
    Construction, Inc. and Jose Castillo as the insureds and Portrait Homes and
    Pasquinelli Management, LLC as additional insureds.
    At some point, the Persimmon Hill townhomes began having issues with water
    intrusion. The professional engineer hired to investigate the issues believed the
    issues began two months after the certificate of occupancy was issued. In October
    2012, a homeowner, on behalf of herself and other homeowners, and the HOA
    each brought suit against Portrait Homes. Both complaints were later amended to
    include Portrait Homes' subcontractors, including Jose Castillo d/b/a JJA Framing
    and JJA Construction, Inc. (collectively, JJA). Litigation continued for several
    years.
    During the underlying Persimmon Hill litigation, Portrait Homes' insurance carrier,
    Admiral Insurance Company, agreed to defend it and retained Hood Law Firm to
    lead the defense. In June 2013, Hood Law Firm notified Penn National it believed
    JJA Framing's work contributed to the damages alleged in the lawsuits and
    demanded a defense and indemnification for Portrait Homes as an additional
    insured, referencing the 2005-06 Penn National policy.
    On April 24, 2014, the HOA's counsel wrote Penn National transmitting both
    amended complaints and advising it if no answer were filed within fifteen days, an
    order of default and judgment would be sought against its insured, JJA.
    In May 2014, after Hood Law Firm received no response from Penn National, it
    sent it another letter, this time referencing the 2004-05 Penn National policy, and
    repeated its demand for a defense and indemnification for Portrait Homes as an
    additional insured.
    On September 30, 2014, Greg Gross responded to Hood Law Firm on behalf of
    Penn National and provided Penn National's coverage determination for Portrait
    Homes and the rationale for the decision:
    This is a completed operations type claim. As such, the
    sole avenue to additional insured status would be through
    an endorsement providing additional insured status for
    completed operations. The above noted policies do not
    contain such an endorsement. Accordingly, the tendering
    party, Portrait Homes-South Carolina, LLC do[es] not
    qualify as an additional insured for this occurrence.
    Therefore, Penn National Insurance is rejecting the
    aforementioned tender for defense and/or indemnity from
    Portrait Homes-South Carolina, LLC at this time.
    Gross's letter was the only written communication Penn National sent in response
    to Portrait Homes' tender.
    On December 29, 2014, while the underlying litigation was ongoing, Portrait
    Homes filed a declaratory judgment action against Penn National, 2 asserting it was
    an additional insured under various insurance policies issued to JJA for its work on
    Persimmon Hill. Portrait Homes also named the HOA as a defendant. On
    February 26, 2015, the HOA answered, alleging it was the assignee of Portrait
    Homes' claims for bad faith, and asserted cross-claims against Penn National for
    bad faith.
    Eventually, the HOA settled its claims in the underlying litigation for a total of
    $8,569,790.71 against Portrait Homes and its subcontractors, with the exception of
    the claim against JJA. As part of the settlement, Portrait Homes settled the claims
    brought against it for $3,850,000. Portrait Homes' insurers, rather than Portrait
    Homes itself, paid the settlement. No appearance was made on behalf of JJA, and
    an order of default for JJA was filed December 23, 2014. A judgment of
    $4,156,976.89 was entered for the HOA against JJA on June 14, 2016.
    Subsequently, JJA assigned all of its rights as an insured under Penn National's
    policies, including any claims for bad faith, to the HOA based on the HOA's
    judgment against JJA.
    2
    Many other insurance companies were also named as defendants.
    On November 28, 2017, Portrait Homes filed an amended complaint naming Penn
    National and the HOA as the defendants.3 It alleged it was an additional insured
    under insurance policies Penn National had issued and Penn National had breached
    its duty to defend and its duty to indemnify. The HOA filed an answer to the
    amended complaint, again asserting cross-claims for bad faith and also seeking a
    declaratory judgment that Penn National's policies provided insurance coverage to
    JJA, its insured. Penn National filed answers to the amended complaint and to the
    HOA's cross-claims.
    The trial court held a bench trial to determine if Portrait Homes was an additional
    insured under Penn National's insurance policies issued to JJA, whether the
    judgment obtained by the HOA against JJA was covered in whole or in part under
    Penn National's policies and whether Penn National committed bad faith along
    with the determination of damages, if any. Following the trial, the trial court
    issued three well-reasoned and lengthy orders that we will attempt to summarize:
    one deciding the HOA's claims, one deciding Portrait Homes' claims, and one
    deciding Penn National's motion to alter or amend and the HOA's and Portrait
    Homes' claims for punitive damages and attorney's fees.
    The order as to the HOA's claims "addresse[d] the determination of whether the
    judgment the HOA obtained against JJA is covered in whole or in part under Penn
    National's policies and whether Penn National acted in bad faith along with the
    damages, if any, for these claims."
    The trial court found Penn National first became aware of the Persimmon Hill
    construction defect litigation by letter from Portrait Homes' counsel dated June 5,
    2013, which included the amended complaint in the underlying lawsuit and the
    HOA's forensic engineering report. The court provided the letter "put Penn
    National on notice of the HOA's claims against its insured JJA and Portrait[
    Homes'] demand for additional insured status under the JJA insurance policies."
    The court found Penn National assigned the claim to its adjuster, Gross, "an
    experienced claims handler in adjusting [CGL] claims." The trial court determined
    that at the outset of the claim, Gross and Penn National knew after receiving the
    engineering report JJA's liability exposure in the underlying lawsuit was likely in
    the millions of dollars. The court determined Penn National also knew the HOA's
    pleadings triggered coverage for JJA under the policies. The trial court noted,
    "The HOA's complaint alleged, among other things, water intrusion caused damage
    3
    It also referenced the HOA as the third-party plaintiff and Castillo and JJA
    Construction, Inc. as the third-party defendants.
    and deterioration to the townhomes as a result of improper construction to include
    the flashing and window installation performed by JJA" and "asserted claims of
    negligence, gross negligence, breach of warranties, and unfair trade practices
    against Portrait [Homes], JJA and other defendants."
    The court noted that "fifteen . . . days after opening this claim, . . . Gross met with
    his superiors including his regional claim's office team leader, Gary Gibson, and
    Penn National's home office in-house legal counsel, Adam Parsons, to discuss the
    handling of this claim." The trial court found Penn National decided it would not
    retain counsel on JJA's behalf until JJA specifically requested a defense. The court
    determined "Penn National unilaterally imposed [a] requirement" on an insured "to
    specifically request a defense prior to Penn National hiring defense counsel,"
    which "is separate and distinct from the notice and cooperation conditions found in
    the insuring agreement." The court observed "Gross testified that 'when a lawsuit
    is filed against a Penn National insured,'" two things must happen—the pleadings
    have to trigger coverage and the "'second hurdle [the insured must] jump through'"
    is "'to request a defense from Penn National.'" The court stated "Gross testified
    that this second hurdle was not a term or condition contained in any of the insuring
    agreements that he had ever seen at Penn National, and that he told management he
    did not believe imposing this requirement of specifically having to request a
    defense was proper." The court recognized Gross provided none of the four other
    insurance companies at which he had previously worked adjusting claims had this
    requirement.
    The trial court found "Penn National's adjusting of the HOA's claims against JJA
    included attempting to send correspondence to JJA on three occasions and hiring
    an independent claims adjuster to cold call JJA to inquire whether JJA wanted
    Penn National to provide a defense." The court also found "Penn National's first
    effort to contact JJA was after its adjuster could not locate JJA's contact
    information in an internet search." The court noted e-mail and phone contact
    information for JJA were available in Penn National's system but it made no
    meaningful effort to locate this information. The court observed "Penn National's
    first correspondence was the first of three Reservation of Rights ('ROR') letters to
    JJA dated September 21, 2013, sent by certified mail to" an address in Ladson,
    South Carolina. The court noted that on that same day, "Penn National's adjuster
    made a claim's log entry: 'Effective 07/29/2009 the insured address is changed to"
    an address in Huntersville, North Carolina. The court also noted that "[t]he first
    sentence of the ROR states, 'Penn National Insurance acknowledges receipt of the
    above referenced claim.'" The court recognized "[t]he ROR further maintained that
    'construction defects appear to be resultant in water intrusion and deterioration as a
    result' and '[i]t appears from the contracts/purchase orders in the file that
    construction commenced in 2002.'" The court stated "Penn National noted the date
    of loss as December 5, 2003." The court determined, "The ROR was 'cut and
    paste' correspondence that also misapplied policy language for the Duty in the
    Event of an Occurrence Section that had been amended by an Extended Coverage
    Endorsement." The court also noted the ROR "state[d] it was 'not a denial of
    coverage, but rather to inform JJA of potential coverage issues.'" The court
    provided the ROR also stated, "'Any actions taken by Penn National in the
    investigation of this matter, or in negotiating for a compromise settlement, or in
    making any settlement, or in defending this claim, or in any way acting or failing
    to act, shall not constitute an admission of liability or an admission of coverage.'"
    The trial court found that on the morning of Saturday, May 10, 2014, "Gayle
    McLeod[4] made a cold call on JJA by showing up unannounced and walking into
    the open garage of . . . Castillo's home in Huntersville, North Carolina, and
    knocking on his backdoor." The court noted McLeod testified she spoke with
    Castillo in his garage for ten minutes. The court stated "Castillo had not physically
    mailed the complaint to Penn National although Penn National knew the details of
    the claim." The court found "McLeod asked if JJA wanted Penn National to
    defend JJA in the underlying case but did not disclose any other relevant
    information" that Penn National already knew about the claim. 5
    The trial court noted all of JJA and Penn National's policies contained a Common
    Policy Conditions form. The form included a provision describing how any
    changes could be made to a policy:
    B. Changes
    This policy contains all the agreements between you and
    us concerning the insurance afforded. The first Named
    Insured shown in the Declarations is authorized to make
    4
    McLeod was an independent adjuster (IA) Gross hired initially to determine if
    JJA had been served. Later, she was instructed to (1) "[m]ake a cold call to the
    insured to inquire about suit representation," (2) inquire if the insured wanted Penn
    National to handle the suit on the insured's behalf, and (3) "[o]btain contact
    information on Jose Castillo."
    5
    McLeod testified she asked Castillo if he wanted Penn National to defend him for
    these suits and he said no. She also testified that when she asked Castillo for
    contact information, he shook his head no.
    changes in the terms of this policy with our consent.
    This policy's terms can be amended or waived only by
    endorsement issued by us and made a part of this policy.
    The trial court found, "It is not disputed that coverage under the JJA policies was
    triggered by the HOA's complaint." The court recognized that the policies stated
    "Penn National 'will have the right and duty to defend the insured against suit.'"
    The court noted Penn National afforded no coverage, including a defense, to JJA
    because "JJA did not specifically ask Penn National to defend JJA in the litigation
    and . . . Penn National claimed JJA did[ no]t comply with the Duties in the Event
    of Occurrence, Claim or Suit section of the policy." The court also noted Penn
    National and JJA's insurance policies did not require JJA to request Penn National
    to defend it. The court found "imposing this additional 'hurdle' to coverage . . .
    [wa]s improper and not required to trigger a duty to defend under the JJA policies
    under South Carolina law . . . applicable to this case."
    The trial court recognized that "[s]ubstantial prejudice can occur when an [o]rder
    of [d]efault or [d]efault [j]udg[]ment is entered against the insured and the insurer
    has no notice of the lawsuit." However, the trial court reasoned "[i]t would be
    inequitable to permit an insurer to avoid coverage for an innocent third party just
    because the insured did[ not] notify the insurer of the lawsuit." The court
    explained the purpose of providing notice is to allow the insurer to investigate and
    defend the lawsuit. Further, the court found "Penn National had notice of the claim
    against JJA even before JJA was served with the complaint." The court
    determined JJA's failure to comply with the notice provisions of the insuring
    agreements did not substantially prejudice Penn National because it was not
    prevented from investigating the HOA's claim against JJA. The court found Penn
    National never attempted to investigate the claim even though it had the
    opportunity to do so.
    The trial court examined another lawsuit, Lammey v. Carolina Builders &
    Reconstruction, LLC, 6 which involved construction defects with a single-family
    home, in which Penn National provided JJA a defense. The trial court observed
    that in that case, "Penn National was put on notice by the [p]laintiff's counsel that
    JJA had been sued and served via publication[] and Penn National hired counsel to
    defend JJA." The trial court noted no evidence was presented in that case "that JJA
    specifically contacted Penn National to request a defense or contacted Penn
    6
    Lammey v. Carolina Builders & Reconstruction, LLC, 2010-CP-10-00607
    (Charleston Cnty., S.C., Ct. Com. Pl. Sept. 28, 2011).
    National otherwise" but Penn National still "hired JJA a lawyer to provide JJA a
    defense."7 The trial court also noted an answer was filed on JJA's behalf in the
    Lammey litigation around two years before Penn National was put on notice of the
    Persimmon Hill claim. The trial court reasoned the allegations against JJA in
    Lammey were similar to those in this case, except that Lammey involved a single-
    family residence instead of 388 townhomes. 8
    7
    Answer of Defendants JJA Construction, Inc. & Jose A. Castillo to Plaintiffs'
    Amended Complaint, Lammey v. Carolina Builders & Reconstruction, LLC, 2010-
    CP-10-00607 (Charleston Cnty., S.C., Ct. Com. Pl. Feb. 18, 2011).
    8
    Additional cases exist involving Penn National and JJA. One of those cases is a
    federal district court case in which the district court initially granted summary
    judgment due to JJA's failure to notify Penn National of the lawsuit, thereby
    prejudicing it. Commons of Grand Oaks Homeowners Ass'n v. Pa. Nat'l Mut. Cas.
    Ins. Co., No. 2:16-1668-BHH, 
    2019 WL 13257665
    , at *1 (D.S.C. Nov. 22, 2019).
    However, following reconsideration, the district court vacated its grant of summary
    judgment. Id. at *6. In the initial order granting summary judgment, the district
    court found JJA's failure to communicate directly with Penn National had affected
    Penn National's rights under the insurance contract because that failure effectively
    denied Penn National the chance to investigate the claim with JJA's cooperation,
    hire counsel for JJA and experts, assert defenses, settle before entry of default or
    default judgment, and oppose a request for entry of default and a default judgment
    of $5,673,886. Id. at *5.
    However, in the reconsideration order, the court stated at least four lawsuits that
    arose out of similar construction defect claims named JJA as a defendant, which
    Penn National knew as JJA's insurer. Id. The court provided in its case,
    "Plaintiff's counsel first contacted [Penn National] in January 2011, and contacted
    [Penn National] several more times after JJA was served on April 2, 2011. Default
    was entered as to JJA in the underlying lawsuit in January and February 2013." Id.
    (citation omitted). The court noted that "[d]uring this time, Penn National
    defended JJA in a similar construction defect case in Charleston County, in which
    JJA filed an answer in February 2011." Id. Accordingly, the court found Penn
    National "possessed more than mere knowledge of the underlying lawsuit[] and
    rather was in command of the facts pertaining to the claims and parties involved in
    the lawsuit." Id. The court noted Penn National "filed an answer on JJA's behalf
    in one of the several lawsuits concerning alleged construction defects in which JJA
    was a named defendant." Id. The court determined although "Castillo's failure to
    timely tender the summons and complaint to [Penn National] constitutes a breach
    of the policies," that failure "had little bearing on [Penn National's] ability to
    The court further found Penn National's contention it "could not provide a defense
    without the insured specifically requesting one to be without merit and contrary to
    [its] prior actions including specifically with regard to JJA." The trial court found
    unpersuasive Penn National's contention "it was not required to provide JJA with a
    defense or indemnity because it was honoring JJA's wishes of not wanting a
    defense." The court noted that after Penn National knew JJA had been served, it
    hired an IA to cold-call JJA to see if JJA wanted Penn National to provide a
    defense in the litigation. The court found the IA, McLeod, arrived at Castillo's
    home unannounced on a Saturday morning. The trial court found Penn National
    directed McLeod to ask "Castillo an extremely important question for which his
    answer, unknowingly to him at the time, would result in a judgment of
    $4,156,976.89 against JJA." The court stated, "When asked if JJA wanted a
    defense in the pending Persimmon Hill litigation, the trial testimony was that
    Castillo responded that he did not."
    The trial court found, "Important information known only to Penn National and not
    JJA was not disclosed to . . . Castillo when asking him to surrender an important
    and valuable policy benefit that had already been paid for with each of the eight
    years of policies"; "Penn National knew that the liability exposure to JJA was in
    the multi-millions of dollars, the severity of the defects and damages identified in
    inform itself as to whether it should defend JJA in the underlying lawsuit because"
    it already knew many of the relevant facts. Id.
    The district court stated the new evidence of Penn National's behavior, particularly
    that shown in testimony from the present case on appeal here, "pose[d] a pivotal
    question":
    Did [Penn National] embrace a corporate policy by
    which it provided a defense to JJA in the rash of
    construction defect lawsuits in which JJA was a named
    defendant only upon JJA's express request,
    notwithstanding the policy language, [Penn National's]
    duty to defend, or [Penn National's] overall knowledge of
    the nature of the litigation then-pending against JJA.
    Id. Therefore, the district court determined "whether JJA's failure to act, in breach
    of the policies, caused [Penn National] substantial prejudice" presented "a question
    of material fact." Id.
    the engineer's report and that the lawyer that would be providing the JJA defense
    was already a paid for policy benefit." The court observed "Castillo testified [if]
    he [had] been told a lawyer would have been provided to JJA at no cost[,] th[en] he
    would have told the independent adjuster that JJA wanted a lawyer." The court
    determined "Penn National's disclosure of only a small portion of information such
    as this would have changed . . . Castillo's answer to JJA wanting a defense as he
    had testified."
    The trial court further found the record contains no evidence "Penn National
    provided any consideration to JJA in exchange for JJA allegedly agreeing to waive
    the valuable legal right of a defense which JJA had already paid and for which
    Penn National was obligated to undertake." The court noted "the insuring
    agreement specifically provides that policy's terms which include Penn National
    having 'the right and duty to defend the insured against suit . . . ' can be amended or
    waived only by endorsement issued by Penn National and made a part of this
    policy." The court accordingly determined "the duties and obligations of the
    parties to the insuring agreement can[no]t be altered orally." Additionally, the trial
    court found that Penn National "breached the insuring agreement and the implied
    covenant of good faith and fair dealing" "by asking JJA to surrender the right to a
    defense while failing to disclose important and relevant information about the
    claim to its insured." Accordingly, the trial court found "Penn National had a duty
    to defend JJA under each of the eight policies of insurance and that Penn National
    breached its duty to provide a defense."
    The trial court also addressed Penn National's contention "it could not hire counsel
    for JJA without a specific request from JJA for a defense in part because a lawyer
    is ethically prohibited from filing an [a]nswer and defending an insured without
    speaking with the insured and obtaining authorization to do so." The trial court
    first noted that "this argument do[es no]t take into account that JJA and Penn
    National have already agreed that Penn National has the right and obligation to
    defend JJA pursuant to the terms of the insuring agreement," and found "this
    defense is not contained anywhere within the ROR letters, Claims Log Entries, or
    ever been communicated to JJA prior to the judgment being obtained." The court
    determined "this new argument was not part of any consideration for Penn
    National in not providing JJA defense and indemnity in the underlying case, and
    therefore, need not be considered."
    The trial court determined Penn National's breach of all of the insurance
    agreements proximately caused an order of default to be entered against JJA and a
    damages award entered. The trial court found Penn National owed indemnity for
    the prior judgment in the amount of $4,156,976.89. The court further determined
    Penn National was responsible for the interest that accrued after the entry of the
    judgment and the payment of the accrued interest on the judgment would not
    reduce the policy limits. Accordingly, the court concluded the damages for the
    breach of the duty to defend and duty to indemnify were $4,156,976.899 plus
    postjudgment interest of $1,213,170.40 for a total of $5,370,147.29 for that cause
    of action.
    The trial court found many of Penn National's actions were in bad faith and
    breached the duty of good faith and fair dealing to its insured. The court found
    "Penn National's conduct, in addition to being in conflict with the insuring
    agreements of the policies, is the exact type of conduct that South Carolina bad
    faith law seeks to deter." For the bad faith and breach of duty of good faith and
    fair dealing, the trial court awarded damages of $4,156,976.89, plus postjudgment
    interest of $1,213,170.40 for a total of $5,370,147.29.
    The trial court also addressed Penn National's contention that the judgment should
    be subject to a time-on-risk analysis irrespective of Penn National refusing to
    defend and indemnify its insured. The court reasoned that when the supreme court
    adopted the time-on-risk framework in Crossmann II,10 it did not have to consider
    the insurer refusing to defend or indemnify because the insurer provided a defense
    in that case; instead, the question concerned only the amount of the indemnity
    obligation. The court also noted the policies here contained different language
    than the policies in Crossmann II. Accordingly, the trial court found the time-on-
    risk analysis "must be altered so that it is true to the language used in the insurance
    contracts at issue in the present case." Accordingly, the trial court ruled that "the
    progressive property damage caused by continuous or repeated exposure to water
    intrusion occurring after the end of a policy period is deemed to be included in
    what is covered by the policy."
    Additionally, the trial court found each of the eight Penn National policies
    provided coverage in the amount of $500,000 per occurrence. The court therefore
    found $4 million of the HOA's judgment was covered under the Penn National
    policies as well as $1,213,170.40 in interest. Accordingly, the trial court
    determined the HOA, as a judgment creditor, was entitled to damages of $4
    million, plus postjudgment interest of $1,213,170.40, amounting to $5,213,170.40.
    9
    This is the amount of damages entered in the default judgment action against JJA.
    10
    Crossmann Cmtys. of N.C., Inc. v. Harleysville Mut. Ins. Co. (Crossmann II),
    
    395 S.C. 40
    , 59-64, 
    717 S.E.2d 589
    , 599-601 (2011).
    The trial court ordered the HOA to submit an election of remedies within ten days
    of the entry of the order choosing between (1) the breach of the duty to defend and
    duty to indemnify and (2) bad faith and the breach of the duty of good faith and
    fair dealing. The trial court found the HOA as assignee of JJA's claims entitled to
    attorney's fees and costs pursuant to section 38-59-40 of the South Carolina Code
    (2015) and Hegler v. Gulf Insurance Co.11 The trial court found both Portrait
    Homes and the HOA as assignee of JJA's policy rights were entitled to recover
    punitive damages against Penn National and a hearing would be conducted at a
    later time to determine the amount of the punitive damages.
    In the trial court's order pertaining to Portrait Homes' causes of action, the trial
    court concluded Penn National breached its duty to defend, breached its duty to
    indemnify, and acted in bad faith by denying Portrait Homes' claim to be an
    additional insured under five Penn National policies. The trial court determined
    Portrait Homes was entitled to recover the attorney's fees and costs it had spent
    defending the underlying lawsuits and the amount paid to settle the claims up to
    the policy limits on the Penn National policies. The trial court also found Portrait
    Homes was entitled to prejudgment interest on both awards, attorney's fees and
    costs, and punitive damages.
    First, the trial court determined Portrait Homes was entitled to additional insured
    coverage under two endorsement types: (1) 71 11 45 entitled Automatic Additional
    Insureds - Owners, Contractors and Subcontractors (Completed Operations) and
    (2) CG 20 37 entitled Additional Insured - Owners, Lessees or Contractors -
    Completed Operations. Endorsement 71 11 45 provided additional insured
    coverage in material part as follows:
    Any person(s) or organizations(s) (referred to below as
    additional insured) with whom you are required in a
    written contract or agreement to name as an additional
    insured for the "products-completed operations hazard[,"]
    but only with respect to liability for "bodily injury" or
    "property damage" caused, in whole or in part, by
    "your work[,"] at the location or project designated and
    described in the contract or agreement, performed for that
    additional insured and included in the "products-
    completed operations hazard[."]
    11
    
    270 S.C. 548
    , 550-551, 
    243 S.E.2d 443
    , 444 (1978).
    A person's or organization's status as an additional
    insured under this endorsement ends when the obligation
    to provide additional insured status for the "products-
    completed operations hazard" in the written contract or
    agreement ends.
    The court recognized Portrait Homes asserted it had sufficient written contracts to
    qualify as an additional insured under this endorsement based on the Master
    Agreement and the Housing Purchase Order Contract. However, the court noted
    Penn National's home office counsel, Adam Parsons, disagreed. The court
    observed that prior to Gross sending the denial letter to Portrait Homes, Parsons
    sent Gross an email reasoning that because JJA Construction, Inc. was the named
    insured on the three policies containing Endorsement 71 11 45, and because the
    written contract for the Persimmon Hill project was between Portrait Homes and
    JJA Framing or Jose Castillo d/b/a as JJA Framing, the written contract did not
    qualify Portrait Homes as an additional insured. The court determined that at trial,
    Penn National relied on this argument as the primary basis for denying Portrait
    Homes' tender with respect to Endorsement 71 11 45.
    The trial court found discrepancies in the documents in Penn National's
    underwriting file 12 revealed Jose Castillo d/b/a JJA Framing—the named insured
    under the first three Penn National policies—was intended to continue to be
    insured under the policies issued to JJA Construction, Inc. The trial court noted
    that on the declarations page of each JJA Construction, Inc. policy, Penn National
    chose to describe the form of business for the named insured as "INDIVIDUAL."
    The trial court observed that the document submitted to change the named insured
    on the 04-05 policy to JJA Construction, Inc. had information filled in for the
    "name change only" portion but none for the "formation of a new entity" portion.
    The trial court noted the exact same information in the three prior policies
    remained for all of the subsequent policies Penn National issued to JJA
    Construction, Inc. Thus, the trial court stated that "while Parsons was technically
    correct that Portrait Homes did not have a written contract with the named insured
    listed on the 2005-07, 2006-07, and 2007-08 policies, Parsons was substantively
    incorrect because the party with whom Portrait Homes did have a contract—Jose
    Castillo d/b/a JJA Framing—was intended to be insured under those policies." The
    12
    The trial court noted Parsons admitted at trial he did not review the documents in
    the underwriting file as a part of his analysis of Portrait Homes' additional insured
    tender.
    trial court determined "[t]he evidence convincingly supports the conclusion Jose
    Castillo d/b/a JJA Framing was intended to be insured under the policies issued to
    JJA Construction[,] Inc."
    Additionally, the trial court observed that the underlying lawsuits alleged both Jose
    Castillo and JJA Construction, Inc. were doing business as JJA Framing. The trial
    court noted that "[f]or purposes of determining whether a duty to defend was owed
    to Portrait Homes, Penn National was required to take those allegations as true."
    The trial court cited several exhibits that showed (1) Gross recognized the
    underlying lawsuits alleged both Jose Castillo and JJA Construction, Inc. were
    doing business as JJA Framing and (2) Gross provided that information to Parsons.
    The trial court concluded that "[b]ecause the contracts between Portrait Homes and
    JJA Framing bound both Jose Castillo and JJA Construction[,] Inc., the
    requirement under endorsement 71 11 45 that there be a written contract with the
    named insured was satisfied."
    The trial court also found the Master Agreement and the Housing and Purchase
    Order Contract both applied to the Persimmon Hill project. The trial court ruled
    the certificate of insurance prepared by the Taylor Agency relating to the 05-06
    policy was "relevant because it show[ed] the parties believed the referenced policy
    (2005-06) provided additional insured coverage to Portrait Homes, and that belief
    could only be true if the parties believed the contracts between JJA Framing and
    Portrait Homes also bound JJA Construction[,] Inc.—the named insured under the
    2005-06 policy." The trial court concluded the Taylor Agency was acting for both
    JJA Framing and Penn National and the information contained on the certificate
    was relevant and could be viewed as a piece of evidence.
    Regarding Endorsement CG 20 37, which was attached to the 2003-04 and 2004-
    05 policies, the trial court noted it did not require a written contract or agreement;
    instead, it contained a schedule for a name and location. The court recognized that
    in the endorsements attached to the 2003-04 and 2004-05 policies, the named
    insureds were Pasquinelli Construction, Co.; Pasquinelli Management, LLC; and
    Portrait Homes Construction Company. The court also observed that the location
    of completed operations was listed as 3000 Colvard Parkway, Charlotte
    Mecklenburg, North Carolina 28269. The court noted that in an email to Gross,
    Parsons reasoned Portrait Homes did not qualify as an additional insured under this
    endorsement because it only applied to Castillo's work at 3000 Colvard Parkway.
    The trial court found the address listed was an obvious scrivener's error for two
    reasons: (1) it was Jose Castillo d/b/a JJA Framing's own address and (2) it was
    listed as the same address in another policy issued to JJA Framing for a different
    project. The court also noted the certificate of insurance issued by the Taylor
    Agency relating to Endorsement CG 20 37 in the 2004-05 policy had "Work done
    for the above referenced organization" as the location and description of completed
    operations. Therefore, the trial court determined the parties intended the additional
    coverage to apply to all projects where JJA Framing performed work on Portrait
    Homes' behalf and implied that term into Endorsement CG 20 37 to fill in the
    blank left after striking the obvious mistaken location.
    Penn National also argued Portrait Homes did not qualify as an additional insured
    under Endorsement CG 20 37 because the names of the tendering parties did not
    match the names listed on the endorsement. The names of the tendering parties
    were "Portrait Homes - South Carolina, LLC, Portrait Home - Persimmon Hill,
    LLC, Pasquinelli Homebuilding, LLC." The trial court noted the structure of the
    Pasquinelli/Portrait Homes organization, which consisted of a Pasquinelli entity at
    the top, then Portrait Homes Construction Company. Below that, a limited liability
    company was formed for each state, followed by a limited liability company for
    each specific project. The trial court concluded the list of names in the
    endorsement was intended to encompass the state-specific and project-specific
    entities.
    Regarding Portrait Homes' status as an additional insured under the Penn National
    Policies, the trial court also analyzed Gross's denial letter. In the letter, Gross
    stated Penn National was denying coverage because the policies did not contain an
    endorsement providing additional insured status for completed operations. The
    court noted several witnesses testified that reason was inaccurate. The trial court
    also noted the letter was the only communication Penn National ever sent to
    Portrait Homes.
    The trial court discussed our supreme court's decision in Harleysville Group
    Insurance v. Heritage Communities, Inc., which noted: "A reservation of rights
    letter must give fair notice to the insured that the insurer intends to assert defenses
    to coverage or to pursue a declaratory relief action at a later date." 
    420 S.C. 321
    ,
    338, 
    803 S.E.2d 288
    , 297 (2017) (quoting United Nat'l Ins. Co. v. Waterfront N.Y.
    Realty Corp., 
    948 F. Supp. 263
    , 268 (S.D.N.Y. 1996)). Accordingly, the trial court
    determined here, "Whatever can be waived by a deficient denial letter has been
    waived by Penn National's denial letter. Penn National has waived the ability to
    assert any exclusions or limitations on coverage."
    Regarding the claim for breach of the duty to indemnify, Penn National contended
    it failed as a matter of law because Portrait Homes' insurers, rather than Portrait
    Homes personally, paid the $3,850,000 settlement with the plaintiffs in the
    underlying construction defect. The trial court determined "South Carolina law
    does not support Penn National's argument."
    Next, the trial court found it needed to modify the time-on-risk analysis from
    Crossmann II because the Penn National policies contained different language than
    the policies in that case. The trial court noted the supreme court had adopted the
    time-on-risk doctrine in Crossmann II to approximate "the damage that occurred
    during a particular policy period." The trial court also found the "basis for the
    doctrine rest[ed] in the language of the liability policies at issue in Crossmann II,
    which required coverage only for property damage that occurred during the policy
    period." However, the Penn National policies contained a new provision that the
    policies in Crossmann II did not have. The new provision stated, "'[P]roperty
    damage' which occurs during the policy period . . . includes any continuation,
    change or resumption of that . . . 'property damage' after the end of the policy
    period."
    As a result, the trial court explained "the progressive property damage caused by
    continuous or repeated exposure to water intrusion occurring after the end of a
    policy period is deemed to be included in what is covered by the policy." The trial
    court determined the portion of the overall damages13 recoverable in each of the
    five policy years exceeded the limit of each policy, which was $500,000. The trial
    court concluded the total amount covered by the Penn National policies was $2.5
    million. 14
    Next, the trial court considered whether Penn National's conduct amounted to bad
    faith. The trial court noted "Penn National had a good faith duty to perform a
    reasonable investigation into Portrait[ Homes'] claim for coverage as an additional
    insured." The trial court reiterated that Penn National's "underwriting file
    contained a significant amount of information . . . that was important in" analyzing
    whether the policies covered Portrait Homes and that information "conclusively
    showed . . . Portrait [Homes] should have been treated as an additional insured
    under the JJA policies." The trial court recognized the information also conflicted
    with Penn National's rationale for denying Portrait Homes' claim and Penn
    13
    The overall damages were $3.85 million as provided by the settlement amount.
    14
    The trial court's posttrial order included an exhibit detailing the allocation of
    damages per unit by year.
    National did not meaningfully attempt to review or consider the contents of the
    underwriting file even though it was always available. The trial court also noted
    McLeod failed to ask Castillo any questions about Portrait Homes' claim during
    her brief interaction with Castillo at his home. The trial court also observed Penn
    National took seventeen months to respond to Portrait Homes and in the response
    provided only a false reason for denying coverage.
    The trial court found "Penn National knowingly misrepresented the coverages
    under the policies to Portrait" Homes and unreasonably denied Portrait Homes'
    claim in bad faith. Further, the trial court found Penn National's actions were
    willful and in reckless disregard of Portrait Homes' rights. The court also found by
    clear and convincing evidence punitive damages were appropriate.
    On October 31, 2019, Penn National filed a motion to alter or amend pursuant to
    Rule 59(e), SCRCP. As to Portrait Homes, Penn National asserted the trial court
    "improperly look[ed] beyond the plain terms of the policies and Castillo's contract
    with entities in the Portrait Homes corporate structure to ascertain the parties'
    'intentions' when the contractual terms are unambiguous," "[t]hus, the court's
    finding that Portrait Homes is an additional insured under either of the additional
    insured endorsements (CG 20 37 or 71 1145) attached to the various policies is
    improperly premised on evidence beyond the contracts." Additionally, Penn
    National argued the trial court improperly found (1) "Penn National waived its
    right to contest coverage and that such waiver operated to extend coverage to
    uncovered risks, at odds with South Carolina law"; (2) "Penn National engaged in
    insurance bad faith based upon the behaviors it identified in its order"; and (3)
    "Portrait Homes sustained damages in the amount of its underlying settlement as a
    result of the conduct it found supported its claim against Penn National for
    insurance bad faith." Further, Penn National contended "the entry of damages on
    Portrait Homes' breach of contract claim is at odds with published South Carolina
    case law finding that a party completely indemnified for his loss sustains no
    damage for breach of an insurance contract." Finally, Penn National maintained
    "[t]he court failed to find by clear and convincing evidence that Penn National
    engaged in willful, reckless, or wanton conduct or that Penn National acted in
    willful and reckless disregard of Portrait Homes' policy rights and, as such, its
    award of punitive damages was improper."
    As to the HOA, Penn National argued the trial court erred by failing to (1)
    "account for the legal ramifications of Castillo's declining a defense from Penn
    National, which relieved it of its duty to defend him"; (2) "find that Castillo's
    behavior amounted to a breach of the policy requirement of notice"; (3) "find that
    Castillo's behavior amounted to a breach of the policy requirement of cooperation
    with Penn National's investigation"; (4) "find that Castillo's violation of his duties
    to notify . . . and to cooperate . . . substantially prejudiced Penn National" and
    accordingly "[d]efault judgment was entered against Castillo because of his
    violations of these duties, which [wa]s prejudicial as a matter of law"; and (5) "find
    by clear and convincing evidence that Penn National engaged in willful, reckless,
    or wanton conduct or that Penn National acted in willful and reckless disregard of
    Castillo's or JJA['s] . . . policy rights and" as a result improperly awarded punitive
    damages. Additionally, Penn National asserted the trial court improperly (1)
    "found that Penn National engaged in insurance bad faith based upon the behaviors
    it identified in its order," (2) "found that Castillo sustained damages as a
    consequence of the bad faith behaviors," and (3) "fail[ed] to show how Penn
    National's behavior caused $5,370,147.29 in damages to Castillo and JJA."
    As to both Portrait Homes and the HOA, Penn National contended the trial court
    improperly awarded damages under the time-on-risk doctrine. Penn National
    asserted the court's orders implied the Crossmann II analysis no longer applies but
    did "not specify how it should change or provide the methodology for how it was
    applied in this case." Further, Penn National argued "the proper date upon which
    damage is deemed 'complete' is the date that the responsible party compensates the
    injured plaintiff for the damage (or the date upon which damage is repaired, if
    repairs occur first)."
    A hearing was held on January 15, 2020, to determine the amount of punitive
    damages pursuant to section 15-32-520 of the South Carolina Code (Supp. 2022).
    On March 23, 2020, the trial court issued an order deciding (1) Penn National's
    59(e) motion to alter or amend; (2) Portrait Homes' request for attorney's fees and
    costs; (3) the HOA's request for attorney's fees and costs; and (4) the punitive
    damages. The trial court denied Penn National's 59(e) motion, "[w]ith the
    exception of an issue relating to the interplay between the award to Portrait Homes
    for breach of contract relating to the duty to indemnify and the award to [the] HOA
    as a judgment creditor." The trial court awarded attorney's fees and costs as well
    as punitive damages to both Portrait Homes and the HOA.
    In regards to Penn National's contention the court improperly found it had "waived
    its right to contest coverage and that such waiver operated to extend coverage to
    uncovered risks, in reliance on Harleysville Group Ins[urance]," the trial "[c]ourt
    conclude[d] the requirements discussed in Harleysville applied to coverage
    communications in general from an insurer to an insured, not just to a [ROR]
    letter." However, the trial court also ruled that if the requirements in Harleysville
    do not apply to denial letters in general, they still applied "to Penn National in this
    case because [it] agreed [to] the obligations to thoroughly and accurately explain
    the grounds for its decision applied to [Gross's] denial letter to Portrait Homes."
    Finally, the court clarified it "did not rule Portrait Homes was entitled to coverage
    under the Penn National policies based on . . . waiver." The court reiterated
    Portrait Homes was obligated "to prove it met the requirements to trigger coverage
    under the additional insured endorsements and the insuring agreements" and it
    found Portrait Homes met its burden of proof.
    As to Penn National's reiteration of its argument "Portrait Homes' claim for breach
    of the duty to indemnify fails as a matter of law because the settlement on behalf of
    Portrait Homes was paid by insurers . . . who issued policies directly to Portrait
    Homes, rather than having been paid by Portrait Homes personally," the trial
    "[c]ourt adhere[d] to its original ruling." The trial court considered a similar
    federal case15 in which the district court granted Penn National summary judgment,
    but it declined to follow the district court's reasoning, noting the federal case had
    actually begun two years after the current case. Additionally, the trial court
    distinguished two cases Penn National cited 16 because they involved parties
    seeking to recover for defense costs rather than indemnity. The trial court found
    another case, Otis Elevator, Inc., more instructive. See Otis Elevator, Inc. v.
    Hardin Constr. Co. Grp., 
    316 S.C. 292
    , 
    450 S.E.2d 41
     (1994). In that case, our
    supreme court determined the trial court had erred by reducing the jury's verdict to
    offset the amount that an insurer had paid in settlement. Id. at 300, 
    450 S.E.2d at 45
    . Here, the trial court noted the supreme court's statement from Otis Elevator,
    Inc. that "if one party is entitled to indemnity from another, the right to indemnity
    is not defeated by the fact that the loss to be indemnified for was actually paid by
    an insurance company." Id. at 300, 
    450 S.E.2d at 45-46
     (quoting Tillman v.
    Wheaton-Haven Recreation Ass'n, 
    580 F.2d 1222
    , 1230 (4th Cir. 1978)). The trial
    court observed that here, Penn National was arguing the opposite: that Portrait
    Homes' right to indemnity from Penn National was defeated by the fact that the
    loss being indemnified for was paid by an insurance company.
    15
    Summer Wood Prop. Owners Ass'n v. Pa. Nat'l Mut. Cas. Ins. Co., No. 2:17-cv-
    3504-BHH, 
    2019 WL 4415805
     (D.S.C. Sept. 16, 2019).
    16
    Sloan Constr. Co. v. Cent. Nat'l Ins. Co. of Omaha, 
    269 S.C. 183
    , 
    236 S.E.2d 818
     (1977); Harford Accident & Indem. Co. v. S.C. Ins. Co., 
    252 S.C. 428
    , 
    166 S.E.2d 762
     (1969).
    As to Penn National's contention in its 59(e) motion that the trial court erred in
    failing to find it was relieved of its duty to defend, the trial court found very few
    similarities between the cases on which Penn National relied 17 and the facts of this
    case. The court explained the common thread in those cases was that each of the
    insurers had hired counsel to provide a defense for their insureds, whereas Penn
    National chose not to do that in this case.
    The trial court also found Penn National relied on McLeod to establish it
    "conveyed full and complete information to JJA regarding pertinent facts of the
    claim, policy provisions[,] and information regarding coverages." However, the
    trial court noted McLeod's testimony demonstrates it reasonably found Penn
    National misled Castillo by not providing him with all the information as to
    coverages available to him for which he had already paid premiums as well as not
    disclosing that he faced a multi-million-dollar exposure for this claim.
    In its award of attorney's fees to Portrait Homes, the trial court evaluated the
    factors 18 the trial court must consider in awarding attorney's fees. The trial court
    found (1) presentation of the issues was not a simple task; (2) the amount of time
    and labor devoted to the case was reasonable; (3) Portrait Homes' attorney tried the
    case in a competent, well-prepared manner; (4) the contingency of compensation
    did not apply because the fee agreement was a billable hour arrangement; (5) the
    hourly rate of $250, as well as a rate of $125 for travel, was within the range of
    customarily charged in the area; and (6) the results were very beneficial. The trial
    court awarded attorney's fees of $237,462.50 and costs of $12,540.76 for a total of
    $250,003.26 to Portrait Homes.
    As to the HOA's request for attorney's fees and costs, the trial court made findings
    pursuant to Baron Data Systems, Inc. For the HOA's assigned breach of duty to
    defend and duty to indemnify, the trial court found costs of $51,332.03 and
    17
    Twin City Fire Ins. Co. v. Ben Arnold-Sunbelt Beverage Co. of S.C., 
    433 F.3d 365
     (4th Cir. 2005); State Nat'l Ins. Co. v. Eastwood Constr. LLC, No. 6:16-cv-
    02607-AMQ, 
    2018 WL 8787543
     (D.S.C. Sept. 5, 2018); Tucker v. State Farm
    Mut. Auto. Ins. Co., 
    232 S.C. 615
    , 
    103 S.E.2d 272
     (1958).
    18
    Those factors are (1) the nature, extent, and difficulty of the legal services
    rendered, (2) the time and labor necessarily devoted to the case, (3) the
    professional standing of counsel, (4) the contingency of the compensation, (5) the
    fee customarily charged in the locality for similar legal services, and (6) the
    beneficial result obtained. Baron Data Sys., Inc. v. Loter, 
    297 S.C. 382
    , 384-85,
    
    377 S.E.2d 296
    , 297 (1989).
    attorney's fees $1,790,049.10 was reasonable and would be awarded if the HOA
    had elected the remedy for the breach of the duties to defend and indemnify.
    However, the trial court noted the HOA filed an election of remedies on November
    1, 2019, in which it elected bad faith and the breach of duty of good faith and fair
    dealing rather than the breach of duty to defend and duty to indemnify. The court
    recognized the supreme court has held attorney's fees pursuant to section 38-59-40
    of the South Carolina Code only apply to breach of contract actions, citing Nichols
    v. State Farm Mutual Auto. Insurance Co., 
    279 S.C. 336
    , 
    306 S.E.2d 616
     (1983).
    The trial court awarded punitive damages of $3,892,791.24 to Portrait Homes. The
    court found "Penn National failed to perform a reasonable investigation of th[e]
    claim and knowingly misrepresented coverages under the policies to Portrait
    [Homes] in the claim denial." The court further found "Penn National's claim
    denial was unreasonable and untimely in taking seventeen months . . . following
    Portrait[ Homes'] initial tender to process the doomed claim. The evidence is clear
    and convincing that this conduct of Penn National was willful, wanton, or in
    reckless disregard of Portrait[ Homes'] rights causing harm."
    The trial court awarded the HOA, as assignee of JJA's claim, $5,370,147.29 in
    punitive damages. The trial court found "Penn National had the opportunity to
    investigate the claim and provide a defense to JJA but chose not to." The court
    found that because of Penn National's failure to provide a defense, an order of
    default was entered against JJA—nearly nineteen months after Penn National was
    notified of the lawsuit. The court noted that Penn National's insurance expert,
    Bernd Heinze, testified Penn National acted in bad faith in a different matter in
    2007. The court found Heinze provided that in that case, $6 million "in punitive
    damages were awarded against Penn National . . . for purposes of punishing and
    deterring [it] and other insurers in the same position from acting in a similar
    fashion in the future." The court stated "Heinze sought to differentiate what
    appears to be similar conduct by Penn National in the instant case by relying on the
    insured tendering to Penn National in the 2007" case.
    The trial court found punitive damages awards equal to the actual damages
    awarded for bad faith to Portrait Homes and the HOA, as the assignee of JJA's
    claims, were appropriate and not violative of due process.
    The trial court entered a judgment for Portrait Homes in the following amounts:
    Breach of Contract-Duty to Defend            $42,791.24
    Breach of Contract-Duty to Indemnify         $2,500,000.00
    Prejudgment Interest                           $807,693.50
    Attorney Fees/Costs                            $250,003.26
    Bad Faith Refusal to Pay                       $3,892,791.24
    Punitive Damages                               $3,892,791.24
    Total:                                         $11,386,070.48
    The trial court entered a judgment for the HOA in the following amounts:
    Bad Faith Refusal to Pay                       $5,370,147.29
    HOA's Judgment Creditor Claim                  $5,213,170.40
    Punitive Damages                               $5,370,147.29
    Total:                                         $15,953,464.98
    This appeal followed.
    STANDARD OF REVIEW
    "Declaratory judgment actions are neither legal nor equitable, and therefore, the
    standard of review depends on the nature of the underlying issues." Auto-Owners
    Ins. Co. v. Hamin, 
    368 S.C. 536
    , 540, 
    629 S.E.2d 683
    , 685 (Ct. App. 2006).
    "When the purpose of the underlying dispute is to determine whether coverage
    exists under an insurance policy, the action is one at law." 
    Id.
     Our supreme court
    has applied a legal standard of review to the determination of coverage under a
    CGL policy. L-J, Inc. v. Bituminous Fire & Marine Ins. Co., 
    366 S.C. 117
    , 120,
    
    621 S.E.2d 33
    , 35 (2005).
    "[A]n insurance policy is a contract between the insured and the insurance
    company[,] and the terms of the policy are to be construed according to contract
    law." Auto Owners Ins. Co. v. Langford, 
    330 S.C. 578
    , 581, 
    500 S.E.2d 496
    , 497
    (Ct. App. 1998). "An action to construe a contract is an action at law . . . ." Pruitt
    v. S.C. Med. Malpractice Liab. Joint Underwriting Ass'n, 
    343 S.C. 335
    , 339, 
    540 S.E.2d 843
    , 845 (2001). Additionally, "[a]n action for breach of contract is an
    action at law." Electro-Lab of Aiken, Inc. v. Sharp Constr. Co. of Sumter, 
    357 S.C. 363
    , 367, 
    593 S.E.2d 170
    , 172 (Ct. App. 2004). Further, "a separate tort action
    [exists] for an insurer's bad-faith refusal to pay benefits under an insurance policy."
    In re Mt. Hawley Ins. Co., 
    427 S.C. 159
    , 169, 
    829 S.E.2d 707
    , 713 (2019). "An
    action in tort for damages is an action at law." Longshore v. Saber Sec. Servs.,
    Inc., 
    365 S.C. 554
    , 560, 
    619 S.E.2d 5
    , 9 (Ct. App. 2005).
    "In an action at law tried without a jury, an appellate court's scope of review
    extends merely to the correction of errors of law." Temple v. Tec-Fab, Inc., 
    381 S.C. 597
    , 599-600, 
    675 S.E.2d 414
    , 415 (2009). "The [c]ourt will not disturb the
    trial court's findings unless they are found to be without evidence that reasonably
    supports those findings." Id. at 600, 
    675 S.E.2d at 415
    . "[T]he trial court's
    findings are equivalent to a jury's findings in a law action. Further, questions
    concerning credibility and the weight to be accorded evidence are exclusively for
    the trial court." McCall v. IKON, 
    380 S.C. 649
    , 658, 
    670 S.E.2d 695
    , 700 (Ct.
    App. 2008) (citation omitted). "We may not consider the case based on our view
    of the preponderance of the evidence, but must construe the evidence presented to
    the [trial court] so as to support [its] decision wherever reasonably possible."
    Jordan v. Judy, 
    413 S.C. 341
    , 348, 
    776 S.E.2d 96
    , 100 (Ct. App. 2015) (alterations
    by court) (quoting Sheek v. Crimestoppers Alarm Sys., 
    297 S.C. 375
    , 377, 
    377 S.E.2d 132
    , 133 (Ct. App. 1989)). "We must look at the evidence in the light most
    favorable to the respondents and eliminate from consideration all evidence to the
    contrary." 
    Id.
     (quoting Sheek, 
    297 S.C. at 377
    , 
    377 S.E.2d at 133
    ).
    LAW/ANALYSIS
    I.   ISSUES AS TO THE HOA
    A. Award of Coverage
    Penn National argues the trial court improperly awarded coverage to Castillo and
    JJA Construction after Castillo advised Penn National he did not want a defense
    and refused to cooperate with Penn National. It contends Castillo's statement
    combined with his failure to communicate with Penn National was sufficient to
    terminate any duty it had to defend him. Penn National asserts that a policyholder
    may decline the benefits of his policy if he chooses, including a defense. It
    maintains Castillo's refusal operated as a knowing and voluntary relinquishment of
    his rights under the policy that was fully viable under the law. We disagree.
    "Insurance policies are subject to the general rules of contract construction. The
    court must give policy language its plain, ordinary, and popular meaning." S.C.
    Farm Bureau Mut. Ins. Co. v. Dawsey, 
    371 S.C. 353
    , 356, 
    638 S.E.2d 103
    , 104
    (Ct. App. 2006) (citation omitted). "Although exclusions in a policy are construed
    against the insurer, insurers have the right to limit their liability and to impose
    conditions on their obligations provided they are not in contravention of public
    policy or a statutory prohibition." 
    Id.
     "The court cannot torture the meaning of
    policy language to extend coverage not intended by the parties." Id. at 356, 638
    S.E.2d at 105.
    "Questions of coverage and the duty of a liability insurance company to defend a
    claim brought against its insured are determined by the allegations of the
    complaint. If the underlying complaint creates a possibility of coverage under an
    insurance policy, the insurer is obligated to defend." City of Hartsville v. S.C.
    Mun. Ins. & Risk Fin. Fund, 
    382 S.C. 535
    , 543, 
    677 S.E.2d 574
    , 578 (2009)
    (citation omitted). "An insurer's duty to defend is separate and distinct from its
    obligation to pay a judgment rendered against an insured. However, these duties
    are interrelated." Id. at 544, 
    677 S.E.2d at 578
     (citation omitted). "If the facts
    alleged in a complaint against an insured fail to bring a claim within policy
    coverage, an insurer has no duty to defend. Accordingly, the allegations of the
    complaint determine the insurer's duty to defend." 
    Id.
     (citation omitted).
    "Although the cases addressing an insurer's duty to defend generally limit this duty
    to whether the allegations in a complaint are sufficient to bring the claims within
    the coverage of an insurance policy, an insurer's duty to defend is not strictly
    controlled by the allegations in the complaint." 
    Id.
     (quoting USAA Prop. & Cas.
    Ins. Co. v. Clegg, 
    377 S.C. 643
    , 657, 
    661 S.E.2d 791
    , 798 (2008)). "Instead, the
    duty to defend may also be determined by facts outside of the complaint that are
    known by the insurer." 
    Id.
     (quoting Clegg, 
    377 S.C. at 657
    , 
    661 S.E.2d at 798
    ).
    "If the facts alleged in the . . . complaint fail to bring a claim within policy
    coverage, [the insurance company] has no duty to defend." Prior v. S.C. Med.
    Malpractice Liab. Ins. Joint Underwriting Ass'n, 
    305 S.C. 247
    , 249, 
    407 S.E.2d 655
    , 657 (Ct. App. 1991) (per curiam). "In examining the complaint, we must look
    beyond the labels describing the acts, to the acts themselves which form the basis
    of the claim against the insurer." 
    Id.
     Our supreme court has found that "[d]espite
    the use of the terms 'negligence' and 'recklessness[]' [in the complaint,] the
    allegations charged the commission of an intentional tort only." S.C. Med.
    Malpractice Liab. Ins. Joint Underwriting Ass'n v. Ferry, 
    291 S.C. 460
    , 462, 
    354 S.E.2d 378
    , 379-80 (1987).
    "The defense of such suits by the insurer is a valuable right of the insured for
    which he pays and to which he is entitled by the very words of the policy."
    Nationwide Mut. Ins. Co. v. Simmonds, 
    315 S.C. 404
    , 407, 
    434 S.E.2d 277
    , 278
    (1993) (quoting Am. Cas. Co. v. Howard, 
    187 F.2d 322
    , 327 (4th Cir. 1951)). Our
    supreme court has "accord[ed] with those jurisdictions which distinguish an
    insurer's obligation to provide a defense to its insured with its duty to provide
    coverage." 
    Id.
     In Allstate Insurance Co. v. Wilson, our supreme court determined
    the insurer's "obligation to defend existed from the time the actions were instituted
    and continued until it fulfilled its obligation under its policy, all of which was done
    under a reservation of rights, notice of which had been given." 
    259 S.C. 586
    , 592,
    
    193 S.E.2d 527
    , 530 (1972).
    In the present case, evidence supports the trial court's finding Castillo did not
    decline coverage. Castillo's interaction with McLeod during the cold call in his
    garage did not amount to him declining coverage as Penn National contends;
    Castillo had a limited amount of information at the time of that interaction.
    Accordingly, we affirm the trial court's award of coverage to Castillo and JJA.
    B. Policies' Notice and Cooperation Conditions and Prejudice
    Penn National argues the trial court improperly failed to conclude Castillo violated
    the notice and cooperation conditions contained in the policies as a matter of law.
    It further argues because Castillo's violations of those conditions led to entry of
    default and default judgment, the trial court erred in failing to find it suffered
    substantial prejudice as a result. It asserts the trial court incorrectly found the rule
    that entry of a default judgment against an insured substantially prejudices an
    insurer applied only when the insurer had no notice of the suit before default was
    entered. It contends Merit Insurance Co. 19 stands for the opposite proposition. It
    asserts that in that case, the insurer had notice of the claim and legal proceedings
    against the insured and was conducting settlement negotiations on the insured's
    behalf. It maintains that in that case, the insured failed to forward copies of the
    pleadings to the carrier, and the court found that entry of default against the insured
    constituted substantial prejudice as a matter of law, even though the insurer was
    aware of the suit.
    Penn National also asserts it could not have unilaterally appointed counsel on
    Castillo's behalf, avoiding entry of default, without his approval. It contends the
    South Carolina Rules of Professional Conduct provide that a prospective client
    must approve counsel before that attorney can act on the client's behalf and courts
    have interpreted that rule as applicable in the insurer-appointed-counsel context. It
    argues its inability to retain counsel on Castillo's behalf is not a ground upon which
    it sought to deny coverage but the inability to hire counsel is the manner in which
    it was prejudiced by Castillo's failure to tender the claim or cooperate, grounds
    specifically mentioned in the ROR letter sent to Castillo following his refusal to
    19
    Merit Ins. Co. v. Koza, 
    274 S.C. 362
    , 
    264 S.E.2d 146
     (1980).
    cooperate with McLeod and in its denial of Castillo's claim. It asserts the trial
    court found consent existed by virtue of the insuring agreement and duty to defend.
    Penn National contends authorities such as Twin City 20 and Eastwood
    Construction 21 contradict that conclusion and hold the insured must consent to
    counsel appointed by the carrier. It maintains the trial court erred in relying on an
    ethics advisory opinion released eight years after the events in question and after
    this issue was raised by Penn National in this litigation for the proposition that an
    attorney could enter an appearance on behalf of the insured without the insured's
    consent to the representation. It contends the advisory opinion conflicts with the
    governing authority of Twin City and Eastwood Construction. It also asserts the
    advisory opinion requires the insured be missing for the insurer to proceed without
    consent, but Castillo's location was not in dispute. We disagree with Penn
    National's arguments as to prejudice. Accordingly, we need not address whether
    the trial court erred in failing to find Castillo violated the notice and cooperation
    clauses.
    "Nearly every insurance policy contains a provision requiring the insured to timely
    notify its insurer when a lawsuit is filed against the insured." Neumayer v. Phila.
    Indem. Ins. Co., 
    427 S.C. 261
    , 266, 
    831 S.E.2d 406
    , 408 (2019). "Common sense
    dictates that the insurer must have notice of a claim or lawsuit in order to properly
    investigate and defend against it, and these clauses ensure that the insurer receives
    notice by imposing this obligation on the insured." 
    Id.
     Recognizing the potential
    inequities in permitting an insurer to avoid coverage to an innocent third party
    merely because the at-fault party—the insured—did not inform its insurer of a
    lawsuit, South Carolina "judicially adopted a notice-prejudice rule, whereby the
    insurer had the burden to show that it was substantially prejudiced by the failure of
    its insured to comply with the notice and cooperation provisions." 
    Id.
     "This rule
    prevented an insurer from relying on an immaterial breach by its own insured as a
    defense to paying an injured third party." Id. at 267, 
    831 S.E.2d at 409
    .
    "[A]n insurer's duty to defend is triggered when the underlying claim is brought
    and thus 'pre-exists any obligation on the part of the insured as to notice or
    compliance with the voluntary payment provision of an insurance contract.'"
    Episcopal Church in S.C. v. Church Ins. Co. of Vt., 
    53 F. Supp. 3d 816
    , 828
    20
    Twin City Fire Ins. Co. v. Ben Arnold-Sunbelt Beverage Co. of S.C., 
    433 F.3d 365
     (4th Cir. 2005).
    21
    State Nat'l Ins. Co. v. Eastwood Constr. LLC, No. 6:16-cv-02607-AMQ, 
    2018 WL 8787543
     (D.S.C. Sept. 5, 2018).
    (D.S.C. 2014) (quoting Liberty Mut. Ins. Co. v. Black & Decker Corp., 
    383 F. Supp. 2d 200
    , 205 (D. Mass. 2004)).
    "[A]n insurer, seeking to relieve itself of liability because of the violation by the
    insured of a cooperation clause in the policy, has the burden of showing not only
    that the insured failed to cooperate within the meaning of the policy provision but
    that it was substantially prejudiced thereby." Vaught v. Nationwide Mut. Ins. Co.,
    
    250 S.C. 65
    , 71, 
    156 S.E.2d 627
    , 630 (1967). "Such issue is generally one of fact
    . . . . " 
    Id.
    "[A] liability insurer may successfully defend upon the ground that the insured has
    violated the cooperation clause of the policy only when the breach has been
    material and has resulted in substantial prejudice to the insurer." Twin City Fire
    Ins. Co., 
    433 F.3d at 374-75
     (quoting Evans v. Am. Home Assurance Co., 
    252 S.C. 417
    , 420, 
    166 S.E.2d 811
    , 813 (1969)). "In Evans, the insured allegedly refused to
    participate in his defense, as conducted by an attorney that his insurance company
    retained." Twin City Fire Ins. Co., 
    433 F.3d at 375
    . "[T]he insured's failure to
    cooperate in Evans was ambiguous and the court held that the insurance company
    had not met its burden of proving that he had refused to cooperate." 
    Id.
    An insurer can raise as a defense against actions brought by injured third parties an
    insured's failure to comply with policy provisions if the insurer has been
    substantially prejudiced by the insured's noncompliance. Merit Ins. Co., 
    274 S.C. at 364
    , 
    264 S.E.2d at 147
    . "Whe[n] the rights of innocent parties are jeopardized
    by a failure of the insured to comply with the notice requirements of an insurance
    policy, the insurer must show substantial prejudice to the insurer's rights." Vt. Mut.
    Ins. Co. v. Singleton ex rel. Singleton, 
    316 S.C. 5
    , 12, 
    446 S.E.2d 417
    , 421 (1994).
    "The burden of proof is upon the insurer to show not only that the insured has
    failed to perform the terms and conditions invoked upon him by the policy contract
    but in addition that it was substantially prejudiced thereby." Squires v. Nat'l
    Grange Mut. Ins. Co., 
    247 S.C. 58
    , 67, 
    145 S.E.2d 673
    , 677 (1965).
    "The driving force behind the notice-prejudice rule is that there is 'no sound reason
    . . . to permit a mere technical noncompliance to deprive an innocent third party of
    benefits to which he would otherwise be entitled.'" Neumayer, 
    427 S.C. at 272
    ,
    
    831 S.E.2d at 411
     (quoting Factory Mut. Liab. Ins. Co. of Am. v. Kennedy, 
    256 S.C. 376
    , 381, 
    182 S.E.2d 727
    , 729 (1971)). "Rather than provide a 'technical
    escape-hatch' for the insurer to deny coverage, the notice-prejudice rule balances
    both interests without a wholesale prohibition of these clauses." 
    Id.
    In Merit Ins. Co., the court found "prejudice is clearly established by the fact that a
    default judgment was entered against the insured." 
    274 S.C. at 364
    , 
    264 S.E.2d at 147
    . In that case, "the suit papers in question were never forwarded to [the
    insurer]. However, the evidence [wa]s in direct conflict as to whether [the insurer]
    was notified that the papers had actually been served." Id. at 364-65, 
    264 S.E.2d at 147
    .
    In Tucker v. State Farm Mutual Automobile Insurance Co., 
    232 S.C. 615
    , 623, 
    103 S.E.2d 272
    , 277 (1958), the supreme court had no doubt the insured's failure to
    cooperate prejudiced the insurer in that case. The supreme court noted the trial
    court correctly found the insurer "attempted to get [the insured] to come in. . . .
    [The insurer] wrote him several letters, and there is no denial that he got the letters,
    but he refused to answer them." Id. at 624, 
    103 S.E.2d at 277
    . "[The insured]
    didn't show any cooperation at all and wouldn't show any unless he could be
    assured that the hospital bills would be paid." 
    Id.
     "That's why he was refusing to
    sign anything . . ." 
    Id.
     The trial court did not find "any conflict in the evidence . . .
    to go to the jury, to show whether he did not cooperate." 
    Id.
     The supreme court
    recognized in addition to the trial court's findings, the insured repeatedly told the
    attorney the insurer provided him that he "had decided to have nothing to do with
    the action for damages against him; and he did not, which resulted in default
    judgment." 
    Id.
    "Although South Carolina appellate courts have never held the entry of default
    alone clearly establishes prejudice, the South Carolina Supreme Court has offered
    guidance on how prejudice to an insurer can arise through the entry of default."
    Founders Ins. Co. v. Richard Ruth's Bar & Grill LLC, 
    761 F. App'x 178
    , 183 (4th
    Cir. 2019) (citing Hatchett v. Nationwide Mut. Ins. Co., 
    244 S.C. 425
    , 434, 
    137 S.E.2d 608
    , 612-13 (1964)). In Hatchett, an insured brought suit against an
    uninsured motorist. 
    244 S.C. at 428
    , 
    137 S.E.2d at 609
    . The insured did not notify
    its insurer of the suit until the uninsured motorist was in default. Id. at 434, 
    137 S.E.2d at 613
    . The South Carolina Supreme Court noted the insured had made no
    effort to establish a reason for his "failure to comply with the terms of the contract"
    requiring him to give notice "as soon as practicable." Id. at 434, 
    137 S.E.2d at 612-13
    . The court found the insurer had the right to provide a defense to the
    uninsured motorist but the insured "refused to waive the default and permit an
    answer to be filed" by the insurer. Id. at 432-34, 
    137 S.E.2d at 612-13
    . Instead,
    the insured "chose to rest his position upon the rights he had acquired through
    default which operated to the prejudice of the" insurer. Id. at 434, 
    137 S.E.2d at 613
    . The court found the insurer was "deprived of the opportunity . . . to
    investigate promptly, to negotiate a settlement without the handicap of a default
    position, or to" provide a defense, to make certain the insured recovered a fairly
    established amount. 
    Id.
    "In Episcopal Church . . . [a South Carolina district court] examined whether,
    under South Carolina law, an insured has the right to select counsel for its insured
    based on [certain] language . . ." Eastwood Constr. LLC, 
    2018 WL 8787543
    , at
    *10. "[T]he insurance policy examined in Episcopal Church did not specifically
    state that the insurer has the right to select counsel. However, the policy stated that
    the insurer has '"the right and duty to defend a lawsuit seeking damages which may
    be covered under the Commercial Liability Coverage."'" 
    Id.
     (citation omitted)
    (quoting Episcopal Church, 53 F. Supp. 3d at 823). The district court recognized
    "South Carolina courts have found that where a policy provides an insurer with the
    right and duty to defend, the insurer has 'the right and the duty to control the
    defense until such time as it [i]s determined that it ha[s] no liability insurance
    coverage.'" Episcopal Church, 53 F. Supp. 3d at 823 (emphasis added by court)
    (alterations by court) (quoting Allstate Ins. Co. v. Wilson, 
    259 S.C. 586
    , 592, 
    193 S.E.2d 527
    , 530 (1972)). The district court found the policy language provided the
    insurer "the right to defend [the insured], and . . . under established South Carolina
    law, that right includes the right to control the defense and select defense counsel."
    
    Id.
    In Eastwood Construction, "the . . . [p]olicies confer[red] upon [the insurer] 'the
    right and duty to defend the insured against any "suit" seeking damages.'"
    Eastwood Constr. LLC, 
    2018 WL 8787543
    , at *11. The district court determined,
    "Based upon prevailing South Carolina law, this language gives [the insurer] the
    right to select counsel. . . . [The insurer] has the right to select counsel to defend
    [the insured] in the . . . lawsuit . . . ." 
    Id.
     (citing Episcopal Church, 53 F. Supp. 3d
    at 823).
    Even though the insurer may have a duty to defend, "an insured must consent to
    the counsel assigned by the insurance company." Twin City Fire Ins. Co., 
    433 F.3d at 374
    . The South Carolina Rules of Professional Conduct state, "A lawyer
    shall not accept compensation for representing a client from one other than the
    client unless: (1) the client gives informed consent . . . ." Rule 1.8(f), RPC, Rule
    407, SCACR. In Twin City Fire Insurance Co., the Fourth Circuit Court of
    Appeals determined that "[i]f the insured does not consent to counsel selected by
    the insurance company, the insured may refuse the defense and pay for its own
    defense. Stated differently, 'having refused the contractual terms of the policy, the
    insured foregoes its right to compensation for defense fees.'" 
    433 F.3d at 374
    (quoting Finley v. Home Ins. Co., 
    975 P.2d 1145
    , 1155 (Haw. 1998)).
    This court has previously found instructive an ethics advisory opinion directly
    addressing an issue before the court, while recognizing the advisory opinion was
    not binding on this court. Brooks v. S.C. Comm'n on Indigent Def., 
    419 S.C. 319
    ,
    330 n.3, 
    797 S.E.2d 402
    , 408 n.3 (Ct. App. 2017). In the Ethics Advisory Opinion
    cited by the trial court, the insurance carrier had retained an attorney to defend the
    insured in a lawsuit alleging negligent construction of a condominium project.
    S.C. Bar Ethics Advisory Comm., Ethics Advisory Op. 19-04, 
    2019 WL 5853809
    ,
    at *1 (2019). The "[p]laintiff's counsel could not locate the [i]nsured," and the
    "[i]nsured was served by publication." 
    Id.
     "Despite repeated attempts, neither [the
    i]nsurance [c]arrier nor [the a]ttorney c[ould] locate [the i]nsured regarding the
    pending lawsuit." 
    Id.
    The opinion determined the attorney could appear on behalf of and defend the
    insured at the insurance carrier's request if the carrier's contract with the insured
    gave it the right to retain counsel to defend claims made against the insured. 
    Id.
    The opinion explained that when by contract, including insurance contracts, a
    person "delegate[s] authority to another to choose counsel [and] conduct the
    defense of a claim, . . . an attorney may reasonably rely upon the instruction of the
    person's agent, in this situation [the i]nsurance [c]arrier, to appear and conduct the
    defense of the case in the absence of any" contrary instructions by the missing
    insured. Id. at *2 (footnote omitted). The opinion concluded the "[i]nsured's
    contracting with [the i]nsurance [c]arrier through the insurance policy for a defense
    constitutes consent (in the absence of any further communications from the
    [i]nsured to the contrary) for [the a]ttorney to receive compensation from [the]
    insurance [c]arrier for undertaking defense for [the i]nsured subject to [Rule]
    1.8(f)." Id.
    Here, Castillo did not notify Penn National of the lawsuit. However, in addition to
    showing Castillo did not provide it with notice, Penn National must also show
    prejudice because this case involves an innocent third party. Penn National clearly
    received notice of the suit despite Castillo's failure to notify it. The trial court did
    not err in finding Penn National was not substantially prejudiced by Castillo's
    failure to notify it of the lawsuit. Because Penn National knew of the lawsuit well
    before Castillo, it was not prejudiced by Castillo's failure to forward the paperwork
    or contact it. Penn National had the opportunity to respond to the suit; it even filed
    a motion for an extension to file an answer. It did not make any attempt to
    investigate. Penn National had defended Castillo in similar suits in the past.
    Based on its own knowledge of the suit, Penn National had opportunities, of which
    it did not take advantage, to at least attempt to protect itself. Accordingly, the trial
    court did not err in finding Penn National was not substantially prejudiced due to
    lack of notice by Castillo.
    Additionally, Penn National has not shown it was prejudiced by Castillo's alleged
    lack of cooperation. While it asserts it was prejudiced because it was ethically
    unable to appoint counsel here without Castillo's express permission, we note that
    both Twin City and Eastwood Construction are federal court opinions.
    Accordingly, the trial court is not bound by them. See Laffitte v. Bridgestone
    Corp., 
    381 S.C. 460
    , 473 n.9, 
    674 S.E.2d 154
    , 162 n.9 (2009) ("[A] federal court
    decision interpreting state law is not binding on this [c]ourt."). Further, the trial
    court found the facts in those cases were distinguishable from those here. Here,
    the record contains no evidence of Penn National attempting to assign counsel to
    Castillo. Therefore, the cases in which the insurer attempted to assign counsel to
    the insured do not decide this case. Additionally, the ethics opinion relied upon by
    the trial court, while not controlling, is instructive and persuasive authority, and it
    did not serve as the only basis for the court's decision. Moreover, as Penn National
    never attempted to hire an attorney for Castillo, we are unpersuaded by its
    assertion it was prejudiced because it could not ethically do so.
    Based on our finding Penn National has not shown it was prejudiced, we do not
    need to address its arguments on Castillo's failure to notify or failure to cooperate.
    See Futch v. McAllister Towing of Georgetown, Inc., 
    335 S.C. 598
    , 613, 
    518 S.E.2d 591
    , 598 (1999) (declining to address an issue when other issues are
    dispositive of the matter).
    C. HOA's Claim for Indemnification as a Judgment Creditor
    Penn National argues the HOA's claim for indemnification as a judgment creditor
    of the insureds fails because the insureds are not entitled to coverage. Penn
    National asserts the HOA, as a judgment creditor of the Castillo entities' rights
    under the policies, stands in the shoes of Castillo and JJA Construction in seeking
    coverage under the policies and is only entitled to satisfy its award or judgment to
    the extent the insureds would be entitled to coverage. It contends the HOA is not
    entitled to coverage because Penn National appropriately denied coverage. It
    asserts the Castillo entities are not entitled to coverage under the policies because
    they breached the conditions for coverage under the policies by failing to tender
    the Persimmon Hill litigation to Penn National or to cooperate with Penn National
    in its investigation and defense of such litigation. We disagree.
    "[A]n injured party who brings suit against a liability carrier in order to collect on a
    judgment previously acquired against an insured is possessed of all rights of the
    insured and subject to all defenses that exist as between the insured and the
    insurance carrier." Lee v. Gulf Ins. Co., 
    248 S.C. 296
    , 298, 
    149 S.E.2d 639
    , 640-41
    (1966). "[T]he injured person[] has no greater right under the liability insurance
    policy than has the insured or his estate." Crook v. State Farm Mut. Auto. Ins. Co.,
    
    235 S.C. 452
    , 460, 
    112 S.E.2d 241
    , 245 (1960). When the insurer never afforded
    any coverage to the insured, the "judgment creditors [could not recover because
    they] have no greater rights under the binder herein involved than" the insured. S.
    Farm Bureau Cas. Ins. Co. v. Ausborn, 
    249 S.C. 627
    , 648, 
    155 S.E.2d 902
    , 913
    (1967).
    Penn National's argument relies on the premise that JJA was not entitled to
    coverage because he declined that coverage. As described above, JJA was entitled
    to coverage, and the trial court did not err in relation to this argument.
    Accordingly, we affirm as to this issue.
    D. Bad Faith Claim
    Penn National argues the trial court's findings were insufficient to satisfy the legal
    standards for a bad faith claim. It asserts its "Failure to Conduct an Investigation"
    was not unreasonable conduct as a matter of law. It maintains mailing ROR letters
    to an incorrect address cannot sustain a bad faith claim because that act did not
    "Result In" a denial of benefits. It further argues that asking Castillo whether he
    wanted a defense was a reasonable behavior as a matter of law. Additionally, it
    asserts no competent evidence supports the trial court's finding Penn National
    "Violated its Own Policies and Procedures." Moreover, it contends its references
    to denying the claim in its claim notes did not "Result In" the denial of the claim.
    Finally, it maintains the trial court's finding Penn National requested an extension
    of Castillo and JJA Construction's answer deadline without intention to respond is
    unsupported by the evidence and cannot support the bad faith claim. It maintains
    competent evidence does not support the trial court's conclusion it "violated its
    own policies and procedures" because no evidence of its policies and procedures
    was authenticated or admitted at trial. It contends this finding is based upon the
    trial court's conclusion it violated its "claims manual" by failing to take Castillo's
    recorded statement during McLeod's meeting with him. Penn National contends
    this finding of fact is completely unsupported by evidence in the record, as no
    "claims manual" was ever introduced as evidence. We disagree.
    "In this jurisdiction it has long been recognized that insurance is a business
    affected with a public interest." In re Mt. Hawley Ins. Co., 
    427 S.C. 159
    , 169, 
    829 S.E.2d 707
    , 713 (2019) (quoting Hinds v. United Ins. Co. of Am., 
    248 S.C. 285
    ,
    291, 
    149 S.E.2d 771
    , 774-75 (1966)). "In furtherance of this policy, [our supreme
    c]ourt has recognized, in addition to a breach of contract action, a separate tort
    action for an insurer's bad-faith refusal to pay benefits under an insurance policy,
    whether for a first-party claim or a third-party claim." Id.; see also Liberty Mut.
    Fire Ins. Co. v. JT Walker Indus., Inc., 
    554 F. App'x 176
    , 186 (4th Cir. 2014)
    ("South Carolina recognizes a common law tort action for an insurer's bad faith in
    exercising duties owed to policyholders.").
    "Bad faith is a knowing failure on the part of the insurer to exercise an honest and
    informed judgment in processing a claim." Am. Fire & Cas. Co. v. Johnson, 
    332 S.C. 307
    , 311, 
    504 S.E.2d 356
    , 358 (Ct. App. 1998).
    Bad faith refusal to pay first party benefits under a
    contract of insurance includes: (1) the existence of a
    mutually binding contract of insurance between the
    plaintiff and the defendant; (2) refusal by the insurer to
    pay benefits due under the contract; (3) resulting from the
    insurer's bad faith or unreasonable action in breach of an
    implied covenant of good faith and fair dealing arising on
    the contract; (4) causing damage to the insured.
    Howard v. State Farm Mut. Auto. Ins. Co., 
    316 S.C. 445
    , 451, 
    450 S.E.2d 582
    , 586
    (1994). "Whether an insurance company is liable for bad faith must be judged by
    the evidence before it at the time it denied the claim or if the insurance company
    did not specifically deny the claim by the evidence it had before it at the time the
    suit was filed." Id. at 448, 450 S.E.2d at 584. "An insured may recover damages
    for a bad faith denial of coverage if he or she proves there was no reasonable basis
    to support the insurer's decision to deny benefits under a mutually binding
    insurance contract." Cock-N-Bull Steak House, Inc. v. Generali Ins. Co., 
    321 S.C. 1
    , 6, 
    466 S.E.2d 727
    , 730 (1996) (quoting Dowling v. Home Buyers Warranty
    Corp., 
    303 S.C. 295
    , 297, 
    400 S.E.2d 143
    , 144 (1991)).
    An insurer acts in bad faith when no reasonable basis supports the insurer's
    decision to contest a claim. BMW of N. Am., LLC v. Complete Auto Recon Servs.,
    Inc., 
    399 S.C. 444
    , 453, 
    731 S.E.2d 902
    , 907 (Ct. App. 2012). "However, whe[n]
    an insurer has a reasonable ground for contesting a claim, there is no bad faith."
    
    Id.
     "Additionally, this good faith obligation includes an insurer's duty to
    investigate a claim." 
    Id.
     "Importantly, an insured need not prove a breach of an
    express contractual provision as a prerequisite to bringing a bad faith cause of
    action." 
    Id.
     "An insurer is not insulated from liability for bad faith merely because
    there is no clear precedent resolving a coverage issue raised under the particular
    facts of the case." Mixson, Inc. v. Am. Loyalty Ins. Co., 
    349 S.C. 394
    , 400, 
    562 S.E.2d 659
    , 662 (Ct. App. 2002).
    "[I]f an insured can demonstrate bad faith or unreasonable action by the insurer in
    processing a claim under their mutually binding insurance contract, he can recover
    consequential damages in a tort action. Actual damages are not limited by the
    contract." Nichols v. State Farm Mut. Auto. Ins. Co., 
    279 S.C. 336
    , 340, 
    306 S.E.2d 616
    , 619 (1983).
    The record contains evidence to support the trial court's finding of bad faith. Some
    of the instances of bad faith the trial court found were Penn National's failure to
    investigate; its failure to check its own records for Castillo's contact information;
    its knowledge Castillo never received any of its RORs; its application of terms not
    in the policy (requiring Castillo to request a defense); and its not informing Castillo
    of all of the pertinent information known to it about the claim. The trial court did
    not err in finding Penn National acted in bad faith. Accordingly, we affirm the
    award of damages for the bad faith cause of action to the HOA.
    E. Punitive Damages
    Penn National argues the trial court's findings of fact do not support a punitive
    damages award. It asserts the bad faith conduct identified by the trial court, even if
    taken as true, does not rise to the level of willfulness or reckless disregard of
    Castillo's and JJA Construction's rights sufficient to merit an award of punitive
    damages. It contends its election not to retain experts, interview witnesses, or
    conduct a recorded statement with Castillo about the merits of the case was a
    reaction to Castillo's silence with regard to the claim and ultimately, to his
    declination of a defense. Penn National further contends no evidence in the record
    supports the finding that its asking Castillo whether he wanted its assistance in the
    matter was done in knowing contravention of his policy rights. It maintains the
    record shows it affirmatively sought Castillo's response on that issue following his
    failure to contact it for more than six months after receiving the suit papers. It
    argues no evidence in the record shows it deliberately mailed its ROR letters to an
    incorrect address; it asserts Gross admitted he made a mistake in addressing the
    letter to only one of the two addresses on file for Castillo but did not admit to any
    deliberate or conscious decision to improperly mail the letter to an old address.
    Penn National maintains that prospectively asking Castillo whether he wanted a
    defense was reasonable as a matter of law given that the question followed months
    of silence following his failure to contact it for months after being notified of the
    lawsuit pending against him and his corporation. Additionally, Penn National
    asserts that all letters were copied to Castillo's agent, which suggests there was no
    willing or reckless attempt to have Castillo waive any benefits due under the
    policy. We disagree.
    "An award of punitive damages is left almost entirely to the discretion of the jury
    and trial judge." Jordan v. Holt, 
    362 S.C. 201
    , 207, 
    608 S.E.2d 129
    , 132 (2005).
    The basis for allowing the trial court this discretion is because it "heard the
    evidence and was more familiar than we with the evidentiary atmosphere at trial,"
    which gives it a more informed view than an appellate court. 
    Id.
     (quoting Lucht v.
    Youngblood, 
    266 S.C. 127
    , 138, 
    221 S.E.2d 854
    , 860 (1976)). In reviewing a
    damages award, we do not weigh the evidence, but determine if any evidence
    supports the award. Austin v. Specialty Transp. Servs., Inc., 
    358 S.C. 298
    , 311,
    
    594 S.E.2d 867
    , 873 (Ct. App. 2004). "This [c]ourt must affirm the trial court's
    punitive damages finding for the Respondents if any evidence reasonably supports
    the [trial court's] factual findings." Id. at 314, 594 S.E.2d at 875. This court "must
    affirm the trial court's finding of punitive damages if any evidence reasonably
    supports the [trial court's] factual findings." Jordan, 
    362 S.C. at 207
    , 
    608 S.E.2d at 132
    .
    In Jordan, the trial court awarded a party punitive damages on one of its claims
    following a bench trial. 
    Id. at 204
    , 
    608 S.E.2d at 130
    . The supreme court found
    because the trial court awarded punitive damages on a cause of action that was an
    action at law, the case was one at law and the trial court's findings would be upheld
    on appeal unless no evidence supported the findings. 
    Id. at 205
    , 
    608 S.E.2d at 131
    .
    The supreme court reversed the court of appeals in that case because it "improperly
    assessed the facts of th[e] case based on its own view of the evidence instead of
    determining whether the trial court's findings lacked evidentiary support." 
    Id.
    "If the[] elements [of a cause of action for bad faith] are pleaded and proved, the
    insured's remedy is not limited to the face amount of the contract." Crossley v.
    State Farm Mut. Auto. Ins. Co., 
    307 S.C. 354
    , 360, 
    415 S.E.2d 393
    , 397 (1992).
    "[I]f [an insured] can demonstrate the insurer's actions were willful or in reckless
    disregard of the insured's rights [in a bad faith action], he can recover punitive
    damages." Nichols, 
    279 S.C. at 340
    , 
    306 S.E.2d at 619
    .
    "The purposes of punitive damages are to punish the wrongdoer and deter the
    wrongdoer and others from engaging in similar reckless, willful, wanton, or
    malicious conduct in the future" as well as "to vindicate a private right of the
    injured party by requiring the wrongdoer to pay money to the injured party." Clark
    v. Cantrell, 
    339 S.C. 369
    , 378-79, 
    529 S.E.2d 528
    , 533 (2000). "At least three
    important purposes are served by a punitive damages award: (1) punishment of the
    defendant's reckless, willful, wanton, or malicious conduct; (2) deterrence of
    similar future conduct by the defendant or others; and (3) compensation for the
    reckless or willful invasion of the plaintiff's private rights." Mellen v. Lane, 
    377 S.C. 261
    , 290, 
    659 S.E.2d 236
    , 251 (Ct. App. 2008). "The paramount purpose for
    awarding punitive damages is not to compensate the plaintiff but to punish and set
    an example for others." 
    Id.
    To receive a punitive damages award, "the plaintiff has the burden of proving by
    clear and convincing evidence the defendant's misconduct was willful, wanton, or
    in reckless disregard of the plaintiff's rights." Welch v. Epstein, 
    342 S.C. 279
    , 301,
    
    536 S.E.2d 408
    , 419 (Ct. App. 2000). "A tort is characterized as reckless, willful[,]
    or wanton if it was committed in such a manner or under such circumstances that a
    person of ordinary reason and prudence would have been conscious of it as an
    invasion of the plaintiff's rights." Taylor v. Medenica, 
    324 S.C. 200
    , 221, 
    479 S.E.2d 35
    , 46 (1996). "A conscious failure to exercise due care constitutes
    willfulness." McCourt ex rel. McCourt v. Abernathy, 
    318 S.C. 301
    , 308, 
    457 S.E.2d 603
    , 607 (1995).
    The trial court did not err in finding Penn National's behavior warranted the
    imposition of punitive damages in favor of the HOA. The trial court found that
    Penn National took a position unsupported by the policies or law that Castillo had
    to request a defense before it would provide one to him, despite the fact that his
    policies and his payments entitled him to one. In the previous section, we affirmed
    the trial court's finding of bad faith. Based on that finding, the award of punitive
    damages was justified. Additionally, it appears from Heinze's testimony Penn
    National has engaged in similar behavior before. Accordingly, we affirm the
    award of punitive damages to the HOA.
    II.   ISSUES AS TO PORTRAIT HOMES
    A. Award of Coverage
    Penn National argues the trial court improperly awarded coverage to Portrait
    Homes as an additional insured. First, Penn National asserts the trial court
    improperly considered parol evidence to interpret unambiguous language in the
    Penn National policies. Alternatively, Penn National contends the documents in its
    underwriting file do not establish Castillo intended to remain a named insured after
    he formed JJA Construction, Inc. Penn National also maintains Portrait Homes did
    not have a contract with JJA Construction, Inc. even if JJA Construction, Inc. did
    business as JJA Framing. Additionally, Penn National argues the trial court
    improperly relied on certificates of insurance to find Portrait Homes qualified as an
    additional insured. Finally, Penn National posits the trial court incorrectly found
    the Master Agreement governed JJA's Work at Persimmon Hill. 22 We disagree.
    22
    In Penn National's 59(e), SCRCP, motion, it argued the trial court "improperly
    look[ed] beyond the plain terms of the policies and Castillo's contract with . . .
    Portrait Homes . . . to ascertain the parties' 'intentions' where the contractual terms
    are unambiguous." Penn National's motion asserted "the court's finding that
    Portrait Homes is an additional insured under either of the additional insured
    endorsements . . . is improperly premised on evidence beyond the contracts." The
    only issue Penn National raised with the consideration of the other evidence was
    the trial court should not have considered it because the contracts were not
    ambiguous. "[A]n appellate court cannot address an issue unless it was raised to,
    and ruled upon by, the trial court." Smith v. Phillips, 
    318 S.C. 453
    , 455, 
    458 S.E.2d 427
    , 429 (1995) (per curiam). The transcript from the posttrial hearing—
    along with much of the transcript from trial—was not included in the record on
    appeal. However, the trial court's posttrial order referenced the argument the
    Master Agreement should not be considered because it was signed after the
    Housing and Purchase Order Contracts and expressly rejected the argument. Thus,
    Penn National presumably raised this argument to the trial court to some extent,
    and the trial court did in fact rule on it.
    Accordingly, we will err on the side of caution and address the argument as to the
    timing of the signing of the Master Agreement because the trial court had the
    opportunity to consider it and actually ruled on it. See Queen's Grant II Horizontal
    Prop. Regime v. Greenwood Dev. Corp., 
    368 S.C. 342
    , 372-73, 
    628 S.E.2d 902
    ,
    919 (Ct. App. 2006) ("Error preservation principles are intended to enable the trial
    court to rule after it has considered all relevant facts, law, and arguments. The
    rationale for the rule is that until the trial court considers the matter and makes a
    ruling, an appellate court is unable to find error." (citation omitted)); Atl. Coast
    Builders & Contractors, LLC v. Lewis, 
    398 S.C. 323
    , 329, 
    730 S.E.2d 282
    , 285
    (2012) ("Issue preservation rules are designed to give the trial court a fair
    opportunity to rule on the issues, and thus provide us with a platform for
    "In construing or interpreting a contract, 'it is axiomatic that the main concern of
    the court is to ascertain and give effect to the intention of the parties.'" Bluffton
    Towne Ctr., LLC v. Gilleland-Prince, 
    412 S.C. 554
    , 570, 
    772 S.E.2d 882
    , 891 (Ct.
    App. 2015) (quoting Progressive Max Ins. Co. v. Floating Caps, Inc., 
    405 S.C. 35
    ,
    46, 
    747 S.E.2d 178
    , 184 (2013)). "If [a contract's] language is plain, unambiguous,
    and capable of only one reasonable interpretation, no construction is required and
    the contract's language determines the instrument's force and effect." 
    Id.
     (quoting
    Progressive Max Ins. Co., 
    405 S.C. at 46
    , 
    747 S.E.2d at 184
    ). "In construing and
    determining the effect of a written contract, the intention of the parties and the
    meaning are gathered primarily from the contents of the writing itself, or, as
    otherwise stated, from the four corners of the instrument . . . ." Silver v. Aabstract
    Pools & Spas, Inc., 
    376 S.C. 585
    , 591, 
    658 S.E.2d 539
    , 542 (Ct. App. 2008)
    (quoting McPherson v. J.E. Sirrine & Co., 
    206 S.C. 183
    , 204, 
    33 S.E.2d 501
    , 509
    (1945)). "If a contract is unambiguous, extrinsic evidence cannot be used to give
    the contract a meaning different from that indicated by its plain terms." Watson v.
    Underwood, 
    407 S.C. 443
    , 455, 
    756 S.E.2d 155
    , 161 (Ct. App. 2014) (quoting
    Bates v. Lewis, 
    311 S.C. 158
    , 161 n.1, 
    427 S.E.2d 907
    , 909 n.1 (Ct. App. 1993)).
    "Whe[n] the language of a contract is plain and capable of legal construction, that
    language alone determines the instrument's force and effect." 
    Id.
     (alteration by
    court) (quoting Jordan v. Sec. Grp., Inc., 
    311 S.C. 227
    , 230, 
    428 S.E.2d 705
    , 707
    (1993)).
    "Under the parol evidence rule, extrinsic evidence is inadmissible to vary or
    contradict the terms of a contract. 'However, if a contract is ambiguous, parol
    evidence is admissible to ascertain the true meaning and intent of the parties.'" HK
    meaningful appellate review." (quoting Queen's Grant II Horizontal Prop. Regime,
    368 S.C. at 373, 628 S.E.2d at 919)).
    However, Penn National did not raise in its 59(e) motion the argument that the
    certificate of insurance's limiting language rendered it inappropriate to consider
    and the record does not contain any argument by Penn National to that affect.
    Therefore, we find this argument unpreserved and do not address it. See Palmetto
    Wildlife Extractors, LLC v. Ludy, 
    435 S.C. 690
    , 705, 
    869 S.E.2d 859
    , 867 (Ct.
    App. 2022) ("When a party receives an order that grants certain relief not
    previously contemplated or presented to the trial court, the aggrieved party must
    move, pursuant to Rule 59(e), SCRCP, to alter or amend the judgment in order to
    preserve the issue for appeal." (alteration omitted) (quoting In re Timmerman, 
    331 S.C. 455
    , 460, 
    502 S.E.2d 920
    , 922 (Ct. App. 1998))).
    New Plan Exch. Prop. Owner I, LLC v. Coker, 
    375 S.C. 18
    , 23-24, 
    649 S.E.2d 181
    ,
    184 (Ct. App. 2007) (citation omitted) (quoting Koontz v. Thomas, 
    333 S.C. 702
    ,
    709, 
    511 S.E.2d 407
    , 411 (Ct. App. 1999)). "Resort to construction by a party is
    only done when the contract is ambiguous or there is doubt as to its intended
    meaning." Watson, 407 S.C. at 455, 756 S.E.2d at 161-62 (quoting Jordan, 
    311 S.C. at 230
    , 
    428 S.E.2d at 707
    ).
    "A contract is ambiguous only when it may fairly and reasonably be understood in
    more ways than one." Id. at 455, 756 S.E.2d at 161 (quoting Jordan, 
    311 S.C. at 230
    , 
    428 S.E.2d at 707
    ). "A contract is ambiguous when the terms of the contract
    are reasonably susceptible to more than one interpretation. The uncertainty in
    interpretation can arise from the words of the instrument, or in the application of
    the words to the object they describe." Pee Dee Stores, Inc. v. Doyle, 
    381 S.C. 234
    , 242, 
    672 S.E.2d 799
    , 803 (Ct. App. 2009) (citations omitted). An ambiguous
    contract is one that "is capable of more than one meaning when viewed objectively
    by a reasonably intelligent person who (1) has examined the context of the entire
    integrated agreement; and (2) is cognizant of the customs, practices, usages, and
    terminology as generally understood in the particular trade or business." Laser
    Supply & Servs., Inc. v. Orchard Park Assocs., 
    382 S.C. 326
    , 334, 
    676 S.E.2d 139
    ,
    144 (Ct. App. 2009).
    Whether a contract's language is ambiguous is a question of law for the court.
    Williams v. Gov't Emps. Ins. Co. (GEICO), 
    409 S.C. 586
    , 594, 
    762 S.E.2d 705
    , 710
    (2014). "The construction of a clear and unambiguous contract is a question of law
    for the court to determine." 
    Id.
     "If the court decides the language is ambiguous,
    however, evidence may be admitted to show the intent of the parties, and the
    determination of the parties' intent becomes a question of fact for the fact-finder."23
    
    Id.
    23
    Portrait Homes refers to the alleged ambiguities as latent, as opposed to patent.
    "A patent ambiguity is one that arises upon the words of a will, deed, or contract.
    A latent ambiguity exists when there is no defect arising on the face of the
    instrument, but arising when attempting to apply the words of the instrument to the
    object or subject described." Beaufort Cnty. Sch. Dist. v. United Nat'l Ins. Co., 
    392 S.C. 506
    , 526, 
    709 S.E.2d 85
    , 95 (Ct. App. 2011) (citation omitted). This court has
    previously held the "[i]nterpretation of an unambiguous policy, or a policy with a
    patent ambiguity, is for the court," while the "[i]nterpretation of a policy with a
    latent ambiguity is for the jury." Id. at 526, 709 S.E.2d at 95-96. Portrait Homes
    acknowledges recent South Carolina jurisprudence has disregarded the distinction
    between the types of ambiguities and left the interpretation of both types to the
    "Noncontradictory terms and conditions may be implied in a contract when the
    circumstances warrant it to effectuate the manifest intention of the parties." S.
    Realty & Constr. Co. v. Bryan, 
    290 S.C. 302
    , 311, 
    350 S.E.2d 194
    , 199 (Ct. App.
    1986). "[T]he literal interpretation of policy language will be rejected where its
    application would lead to unreasonable results and the definitions as written would
    be so narrow as to make coverage merely 'illusory.'" S.C. Farm Bureau Mut. Ins.
    Co. v. Kennedy, 
    398 S.C. 604
    , 615, 
    730 S.E.2d 862
    , 867 (2012). "Court[s] will
    look to the reasonable expectations of the insured at the time when he entered into
    the contract if the terms thereof are ambiguous or conflicting . . . ." Bell v.
    Progressive Direct Ins. Co., 
    407 S.C. 565
    , 580, 
    757 S.E.2d 399
    , 407 (2014)
    (quoting Hallowell v. State Farm Mut. Auto. Ins. Co., 
    443 A.2d 925
    , 927 (Del.
    1982)).
    "Common sense and good faith are the leading touchstones of construction of the
    provisions of a contract; where one construction makes the provisions unusual or
    extraordinary and another construction which is equally consistent with the
    language employed would make it reasonable, fair and just, the latter construction
    must prevail." C.A.N. Enters., Inc. v. S.C. Health & Human Servs. Fin. Comm'n,
    
    296 S.C. 373
    , 377, 
    373 S.E.2d 584
    , 586 (1988). "In the construction of insurance
    contracts, it is vitally essential that the courts do not ignore the fact that the
    primary object of all insurance is to insure, and . . . such contracts must be liberally
    construed in favor of the insured." Parker v. Jefferson Standard Life Ins. Co., 
    158 S.C. 394
    , 397, 
    155 S.E. 617
    , 618 (1930). "[A]n ambiguity must be resolved in
    favor of the insured and construed most strongly against the insurer." Columbia
    Coll. v. Pa. Ins. Co., 
    250 S.C. 237
    , 253, 
    157 S.E.2d 416
    , 425 (1967). "The
    construction placed upon a contract by the parties themselves, if not determinative,
    is entitled to great weight." Payne v. Duke Power Co., 
    304 S.C. 447
    , 451, 
    405 S.E.2d 399
    , 401 (1991). "Ambiguous language in a contract should be construed
    liberally and most strongly in favor of the party who did not write or prepare the
    contract and is not responsible for the ambiguity . . . ." Ecclesiastes Prod.
    Ministries v. Outparcel Assocs., LLC, 
    374 S.C. 483
    , 499-500, 
    649 S.E.2d 494
    , 502
    (Ct. App. 2007) (quoting Myrtle Beach Lumber Co. v. Willoughby, 
    276 S.C. 3
    , 8,
    jury. This court has explicitly recognized and applied this trend. See Harbin v.
    Williams, 
    429 S.C. 1
    , 8, 
    837 S.E.2d 491
    , 495 (Ct. App. 2019) ("Following our
    supreme court's recent trend . . . , we find the ambiguity . . . presented a question of
    fact, and the trial court did not err in submitting the ambiguity to the jury.").
    Because this case was resolved by bench trial, the trial court was responsible for
    interpreting any ambiguities and that interpretation was a question of fact.
    
    274 S.E.2d 423
    , 426 (1981)). "[A]ny ambiguity in a contract, doubt, or uncertainty
    as to its meaning should be resolved against the party who prepared the contract or
    is responsible for the verbiage." 
    Id.
     (quoting Myrtle Beach Lumber Co., 
    276 S.C. at 8
    , 
    274 S.E.2d at 426
    ).
    "Under South Carolina law, two contracts executed at different times relating to the
    same subject matter, entered into by the same parties, are to be construed as one
    contract and considered as a whole." Moshtaghi v. The Citadel, 
    314 S.C. 316
    , 321,
    
    443 S.E.2d 915
    , 918 (Ct. App. 1994). "[W]here the instruments have not been
    executed simultaneously but relate to the same subject matter and have been
    entered into by the same parties, the transaction comprising the contract will be
    considered as a whole." Klutts Resort Realty, Inc. v. Down'Round Dev. Corp., 
    268 S.C. 80
    , 88, 
    232 S.E.2d 20
    , 24 (1977). "This is true even though the transaction
    consumed more than one day; the date of the writings constituting such transaction
    is immaterial." 
    Id.
    "A contract is good between the parties, no matter how incorrect the names used in
    the paper may be, if it appears they were intended as the names of the parties to be
    bound by the contract or to receive its benefits." Cobb & Seal Shoe Store v. Aetna
    Ins. Co., 
    78 S.C. 388
    , 389, 
    58 S.E.2d 1099
    , 1099 (1907). "A corporation, as well
    as individuals, may have or be known by several names in the transaction of its
    general business so that it may enforce, as well as be bound by, contracts entered
    into in an adopted name other than the regular name under which it was
    incorporated." Long v. Carolina Baking Co., 
    190 S.C. 367
    , 377, 
    3 S.E.2d 46
    , 50
    (1939). "If a corporation has acquired a name by usage, an adjudication against it
    by the name so acquired is valid and binding." 
    Id.
     (emphasis omitted).
    First, whether the policies contained ambiguities was a question of law for the trial
    court. "In an action at law tried without a jury, an appellate court's scope of review
    extends merely to the correction of errors of law." Temple v. Tec-Fab, Inc., 
    381 S.C. 597
    , 599-600, 
    675 S.E.2d 414
    , 415 (2009). "The [c]ourt will not disturb the
    trial court's findings unless they are found to be without evidence that reasonably
    supports those findings." Id. at 600, 
    675 S.E.2d at 415
    . The policies listed JJA
    Construction, Inc. as an individual and Jose Castillo d/b/a JJA's Framing's business
    address as the work location's address. Therefore, the trial court did not err in
    finding the contract ambiguous. Accordingly, the trial court was not bound to the
    four corners of the contracts and could look at extrinsic evidence to interpret the
    policies. Thus, the trial court did not err in considering parol evidence.
    Regarding the three policies with Endorsement 71 11 45, the trial court did not err
    in finding Portrait Homes was entitled to coverage because Jose Castillo d/b/a JJA
    Framing qualified as a named insured under the policies. On March 2, 2005, Penn
    National received a two-page document requesting it to change the name on the
    policy to "JJA Construction, Inc." The trial court noted this document had answers
    filled in for the portion that stated "[n]ame change only" and remained blank for
    the portion that stated "[f]ormation of a new entity." Additionally, the trial court
    observed the only change between the policies after Penn National processed the
    request was JJA Construction, Inc. becoming the named insured; the policy
    number, form of business, business description, and premium basis all remained
    the same. Therefore, Penn National's underwriting file indicated Jose Castillo
    d/b/a JJA Framing was the same business as JJA Construction, Inc. Indeed,
    Castillo testified that was the case at trial.
    The trial court also did not err in alternatively finding Portrait Homes was entitled
    to coverage under the policies with Endorsement 71 11 45 because the contracts
    between Portrait Homes and Jose Castillo d/b/a JJA Framing also bound JJA
    Construction, Inc. The trial court noted that the underlying lawsuits alleged both
    Castillo and JJA Construction, Inc. did business as JJA Framing. The trial court
    also cited several exhibits that showed Gross recognized the underlying lawsuits
    alleged both Castillo and JJA Construction, Inc. were doing business as JJA
    Framing and provided that information to Parsons. Additionally, Castillo testified
    that JJA Construction, Inc. did business as JJA Framing. Therefore, the
    requirement for a written contract with a named insured was satisfied because the
    contracts bound JJA Framing, and JJA Construction, Inc. did business as JJA
    Framing.
    Regarding the two policies with Endorsement CG 20 37, the trial court did not err
    by concluding the parties intended the policies to cover all work JJA Framing did
    for Portrait Homes and implying that term into the contract. The policies had
    latent ambiguities because they listed the work location as JJA Framing's business
    address instead of the construction site. The trial court considered the certificate of
    insurance, which listed the location as "work done," and determined the parties
    intended the policies to cover all work JJA Framing did for Portrait Homes. It did
    not err by implying that term into the void left by eliminating the scrivener's error.
    Additionally, the trial court did not err in finding the parties intended to encompass
    the state and project specific entities like Portrait Homes by listing the names of
    the parent companies in the policies.
    Finally, Penn National argues the trial court improperly considered the Master
    Agreement because (1) it became effective about six months after Castillo
    executed the Housing and Purchase Order Contract; (2) it does not mention the
    Persimmon Hill project; and (3) it only applies prospectively and does not impact
    preexisting Housing and Purchase Order Contracts. In the order ruling on Penn
    National's Rule 59(e) motion, the court noted it had "found as a matter of fact that
    the Master Agreement and the Housing and Purchase Order Contract both apply to
    the Persimmon Hill project." The court was "unpersuaded by Penn National's
    contention that the Master Agreement did not apply to the Persimmon Hill project
    simply because it was signed after the Housing and Purchase Order Contract was
    initially signed." Further, the court determined, "Even if the Master Agreement . . .
    [wa]s determined not to have applied to the Persimmon Hill project because [of the
    timing], two other independent grounds support the [c]ourt's finding that the
    contract between Portrait Homes and JJA Framing required the additional insured
    coverage to include completed operations." The court found, "First, the evidence
    at trial establishes as a matter of fact that there would have been another Master
    Agreement in place between Portrait Homes and JJA Framing before the Housing
    and Purchase Order Contract was initially signed." The court also found, "Second,
    . . . the certificate of insurance . . . relating to additional insured coverage under
    endorsement 71 11 45 shows that everyone involved . . . believed Portrait Homes
    was covered for completed operations because endorsement 71 11 45 was attached
    to the certificate of insurance and was titled 'Automatic Additional Insured --
    Owners, Contractors And Subcontractors (Completed Operations).'" (emphasis
    added by trial court). Our standard of review instructs us to affirm the trial court's
    findings if any evidence supports them. See Temple, 
    381 S.C. at 600
    , 
    675 S.E.2d at 415
     ("The [c]ourt will not disturb the trial court's findings unless they are found
    to be without evidence that reasonably supports those findings."). The record
    contains evidence to support the court's findings as to the Master Agreement.
    Accordingly, we affirm the award of coverage to Portrait Homes as an additional
    insured.
    B. Waiver of Right to Contest
    Penn National argues the trial court incorrectly concluded Penn National waived its
    right to contest Portrait Homes' additional insured status. We disagree.
    "[A]n insurer [that] has denied coverage on some other basis is precluded from
    defending against an action on a liability policy on the ground that the insured
    failed to comply with its requirements as to notice and forwarding of suit papers."
    Washington v. Nat'l Serv. Fire Ins. Co., 
    252 S.C. 635
    , 641, 
    168 S.E.2d 90
    , 92
    (1969). "[W]aiver cannot create coverage and cannot bring into existence
    something not covered in the policy." Laidlaw Env't Servs. (TOC), Inc. v. Aetna
    Cas. & Sur. Co., 
    338 S.C. 43
    , 53, 
    524 S.E.2d 847
    , 852 (Ct. App. 1999) (quoting
    Alverson v. Minn. Mut. Life Ins. Co., 
    287 S.C. 432
    , 434, 
    339 S.E.2d 140
    , 142 (Ct.
    App. 1985)).
    The trial court's reason for discussing waiver in this case is unclear. Penn National
    did not assert that any policy exclusions barred coverage for Portrait Homes.
    Nevertheless, the trial court made clear that it did not rule Portrait Homes was
    entitled to coverage under the Penn National policies based on the doctrine of
    waiver. In the posttrial order, the trial court reiterated that it ruled that Portrait
    Homes had met its burden of proving it met the requirements to trigger coverage
    under the additional insured endorsements and the insuring agreements. Therefore,
    we affirm as to this issue. See McCall v. Finley, 
    294 S.C. 1
    , 4, 
    362 S.E.2d 26
    , 28
    (Ct. App. 1987) ("[W]hatever doesn't make any difference, doesn't matter.").
    C. Damages for Breach of Duty to Indemnify
    Penn National argues that Portrait Homes sustained no damages for breach of the
    duty to indemnify because it was fully indemnified by its own insurer. We
    disagree.
    "[I]f one party is entitled to indemnity from another, the right to indemnity is not
    defeated by the fact that the loss to be indemnified for was actually paid by an
    insurance company." Otis Elevator, Inc. v. Hardin Constr. Co., 
    316 S.C. 292
    , 300,
    
    450 S.E.2d 41
    , 45-46 (1994) (quoting Tillman v. Wheaton-Haven Recreation Ass'n,
    
    580 F.2d 1222
    , 1230 (4th Cir. 1978)). In Otis, our supreme court determined the
    trial court had erred in reducing the damages the jury awarded by the amount an
    insurer had paid in settlement. Id. at 300, 450 S.E.2d at 45.
    The trial court did not err in determining Portrait Homes sustained damages from
    Penn National's breach of the duty to indemnify. Like the trial court, we note that
    Penn National's argument is not supported by binding South Carolina precedent.
    Penn National cites two South Carolina cases that are distinguishable from this
    case because they dealt with a breach of the duty to defend rather than the duty to
    indemnify. Additionally, while Portrait Homes acknowledged that any recovery
    for Penn National's breach of the duty to indemnify would flow back to Admiral,
    Portrait Homes would benefit because that would replenish its policy limits with
    Admiral. Therefore, the trial court did not err in deciding Portrait Homes sustained
    damages from the breach of the duty to indemnify.
    D. Bad Faith Claim
    Penn National argues the trial court erred in finding that Portrait Homes proved its
    bad faith claim. Penn National asserts it did not perform its investigation in bad
    faith, it did not fail to respond to claim communications, and its incomplete
    statement of the grounds for denial did not support the bad faith claims. We
    disagree.
    Bad faith refusal to pay first party benefits under a
    contract of insurance includes: (1) the existence of a
    mutually binding contract of insurance between the
    plaintiff and the defendant; (2) refusal by the insurer to
    pay benefits due under the contract; (3) resulting from the
    insurer's bad faith or unreasonable action in breach of an
    implied covenant of good faith and fair dealing arising on
    the contract; (4) causing damage to the insured.
    Howard, 316 S.C. at 451, 450 S.E.2d at 586. "Whether an insurance company is
    liable for bad faith must be judged by the evidence before it at the time it denied
    the claim or if the insurance company did not specifically deny the claim by the
    evidence it had before it at the time the suit was filed." Id. at 448, 450 S.E.2d at
    584. "An insured may recover damages for a bad faith denial of coverage if he or
    she proves there was no reasonable basis to support the insurer's decision to deny
    benefits under a mutually binding insurance contract." Cock-N-Bull Steak House,
    Inc., 
    321 S.C. at 6
    , 
    466 S.E.2d at 730
     (quoting Dowling, 
    303 S.C. 295
    , 297, 
    400 S.E.2d 143
    , 144).
    An insurer acts in bad faith when no reasonable basis supports the insurer's
    decision to contest a claim. BMW of N. Am., LLC, 399 S.C. at 453, 731 S.E.2d at
    907. "However, whe[n] an insurer has a reasonable ground for contesting a claim,
    there is no bad faith." Id. "Additionally, this good faith obligation includes an
    insurer's duty to investigate a claim." Id. "Importantly, an insured need not prove
    a breach of an express contractual provision as a prerequisite to bringing a bad
    faith cause of action." Id. Further, "[a]n insurer is not insulated from liability for
    bad faith merely because there is no clear precedent resolving a coverage issue
    raised under the particular facts of the case." Mixson, Inc., 349 S.C. at 400, 562
    S.E.2d at 662.
    Also, "it is axiomatic that an insured must be provided sufficient information to
    understand the reasons the insurer believes the policy may not provide coverage."
    Harleysville Grp. Ins. v. Heritage Cmtys., Inc., 
    420 S.C. 321
    , 337-38, 
    803 S.E.2d 288
    , 297 (2017). "A reservation of rights letter must give fair notice to the insured
    that the insurer intends to assert defenses to coverage or to pursue a declaratory
    relief action at a later date." Id. at 338, 803 S.E.2d at 297 (quoting United Nat'l
    Ins. Co. v. Waterfront N.Y. Realty Corp., 
    948 F. Supp. 263
    , 268 (S.D.N.Y. 1996)).
    The explanation must be unambiguous and "[g]rounds not identified in the
    reservation of rights may not be asserted later by the insurer." 
    Id. at 339
    , 803
    S.E.2d at 298 (quoting Desert Ridge Resort LLC v. Occidental Fire & Cas. Co. of
    N.C., 
    141 F. Supp. 3d 962
    , 966-68 (D. Ariz. 2015)).
    The trial court did not err in finding that Penn National acted in bad faith. The
    record contains evidence to support the trial court's finding that Penn National
    failed to respond to Portrait Homes' request for policy benefits for seventeen
    months. Additionally, Penn National acknowledged in the posttrial hearing its
    response was untimely. Moreover, Penn National also admitted it provided an
    inaccurate reason for denying coverage to Portrait Homes. Further, Penn National
    failed to reasonably investigate Portrait Homes' request for additional insured
    status because Penn National did not review the underwriting file or other
    information it had available before it decided to deny coverage. Because evidence
    supports the trial court's findings, we affirm the court's decision Penn National
    acted in bad faith.
    E. Punitive Damages
    Penn National argues no competent evidence supports the trial court's finding of
    willful conduct or reckless disregard in support of the punitive damages award.
    We disagree.
    "The purposes of punitive damages are to punish the wrongdoer and deter the
    wrongdoer and others from engaging in similar reckless, willful, wanton, or
    malicious conduct in the future." Clark, 
    339 S.C. at 378
    , 
    529 S.E.2d at 533
    .
    "Punitive damages also serve to vindicate a private right of the injured party by
    requiring the wrongdoer to pay money to the injured party." Id. at 378-79, 
    529 S.E.2d at 533
    .
    The trial [court] is vested with considerable discretion over the amount of a
    punitive damages award." Austin, 358 S.C. at 317, 594 S.E.2d at 877. Appellate
    courts' "review of the amount of punitive damages is limited to correction of errors
    of law." Id.
    The trial court did not err in awarding punitive damages to Portrait Homes. Many
    of the trial court's findings that support its bad faith determination also support its
    determination that Penn National's conduct was willful and reckless. Penn
    National took seventeen months to respond to Portrait Homes, Penn National sent
    Portrait Homes an incorrect reason for denying coverage, and Penn National did
    not review its underwriting file before deciding to deny coverage. Additionally,
    Gross testified he denied all but one of the roughly thirty claims he handled at Penn
    National for additional insured status, and the trial court noted that Penn National
    internally indicated it was likely going to deny coverage two months before any
    coverage analysis took place. Accordingly, we affirm the award of punitive
    damages to Portrait Homes.
    III.   ISSUES COMMON TO PORTRAIT HOMES AND THE HOA
    A. Time-On-Risk Formula
    Penn National argues the trial court failed to apply the supreme court's time-on-risk
    formula from Crossmann II for apportioning damages to Penn National's policy
    periods. We disagree.
    "An insurance company fails to defend at its own peril, but it is obligated to defend
    only actions involving claims covered by the insuring contract." Stroup Sheet
    Metal Works, Inc. v. Aetna Cas. & Sur. Co., 
    268 S.C. 203
    , 212-13, 
    232 S.E.2d 885
    ,
    888 (1977). "[T]he terms of an insurance policy must be construed most liberally
    in favor of the insured and where the words of the policy are ambiguous, or where
    they are capable of two reasonable interpretations[,] that construction will be
    adopted which is most favorable to the insured." Kingman v. Nationwide Mut. Ins.
    Co., 
    243 S.C. 405
    , 411, 
    134 S.E.2d 217
    , 220 (1964). "[T]he provisions of an
    insurance policy are to be liberally construed in favor of the insured and strictly
    construed against the company which prepared the policy." Whittington v. Ranger
    Ins. Co., 
    261 S.C. 582
    , 587, 
    201 S.E.2d 620
    , 622 (1973).
    In Crossmann II, our supreme court abandoned the joint and several/all sums
    approach for determining insurance coverage for progressive property damage
    cases because that approach ignored "critical language limiting the insurer's
    obligation to pay to sums that are attributable to property damage that occurred
    during the policy period." 
    395 S.C. at 60
    , 
    717 S.E.2d at 599
    . Our supreme court
    found that "the scope of an insurer's duty to indemnify was limited to damages
    accrued during the insurer's time on the risk, overruling earlier case law that held
    an insurer's liability was joint and several." Heritage Cmtys., Inc., 420 S.C. at 335,
    803 S.E.2d at 296 (citing Crossmann II, 
    395 S.C. at 59-64
    , 
    717 S.E.2d at 599-601
    ).
    "An ideal application of the 'time on risk' approach would require the finder of fact
    to determine precisely how much of the injury-in-fact occurred during each policy
    period and precisely what quantum of the damage award in the underlying suit was
    attributable to that injury." Crossmann II, 
    395 S.C. at 64
    , 
    717 S.E.2d at 601
    .
    "Unfortunately, it is often 'both scientifically and administratively impossible' to
    make such determinations." 
    Id.
     (quoting Bos. Gas Co. v. Century Indem. Co., 
    910 N.E.2d 290
    , 301 (Mass. 2009)).
    In cases where it is impossible to know the exact measure
    of damages attributable to the injury that triggered each
    policy, courts have looked to the total loss incurred as a
    result of all of the property damage and then devised a
    formula to divide that loss in a manner that reasonably
    approximates the loss attributable to each policy period.
    Id. at 64-65, 
    717 S.E.2d at 602
    .
    However, our supreme court noted that "[t]his formula is not a perfect estimate of
    the loss attributable to each insurer's time on the risk. Rather, it is a default rule
    that assumes the damage occurred in equal portions during each year that it
    progressed." Id. at 65, 
    717 S.E.2d at 602
    . "If proof is available showing that the
    damage progressed in some different way, then the allocation of losses would need
    to conform to that proof. However, absent such proof, assuming an even
    progression is a logical default." 
    Id.
     "[W]he[n] it is impracticable to calculate the
    exact measure of damages attributable to the injury that triggered each policy, the
    default rule is that an insurer's pro rata share of the damages is a function of the
    total number of years damages progressed and the portion of those years a
    particular insurer provided coverage." Heritage Cmtys., Inc., 420 S.C. at 336, 803
    S.E.2d at 296 (citing Crossmann II, 
    395 S.C. at 64-65
    , 
    717 S.E.2d at 602
    ).
    In Crossmann Communities of North Carolina, Inc. v. Harleysville Mutual
    Insurance Co. (Crossmann III), the trial court "computed the pro rata allocation [of
    damages] based on a daily loss rather than an annual loss" because one insurer had
    coverage for less than a year and another had coverage for less than two years. 
    411 S.C. 506
    , 522, 
    769 S.E.2d 453
    , 462 (Ct. App. 2015). This court found the trial
    court did not err in the methodology it employed to calculate the time at risk. 
    Id.
    The court noted, our supreme court in Crossmann II ruled that "the default rule is
    subject to alteration at the discretion of the trial court." 
    Id.
    Here, the trial court did not err in its damages calculations. Crossmann III
    explained that the Crossmann II formula is the default rule but the trial court can
    alter it at its discretion. The trial court found that it needed to modify the time-on-
    risk analysis in this case because the Penn National policies contained different
    language than the policies in Crossmann II. The trial court noted that the policies
    stated that "[p]roperty damage which occurs during the period of a Penn National
    policy 'includes any continuation, change or resumption of that . . . 'property
    damage' after the end of the policy period." Therefore, the trial court concluded
    that "the progressive property damage caused by continuous or repeated exposure
    to water intrusion occurring after the end of a policy period is deemed to be
    included in what is covered by the policy." The trial court determined that the
    recoverable damages of $3,850,000 exceeded the $500,000 limit of the five Penn
    National policies and ruled that the total amount covered by the polices was
    $2,500,000. We find no error in the trial court's reasoning and calculations.
    Therefore, the trial court did not abuse its discretion in modifying the time-on-risk
    formula from Crossmann II. Accordingly, we affirm as to this issue.
    B. Attorney's Fees
    Penn National argues the trial court improperly awarded Portrait Homes and the
    HOA attorney's fees. It contends Castillo and JJA Construction incurred no
    attorney's fees. It also asserts Penn National owed the HOA no duty to defend. It
    further contends Portrait Homes was defended in the underlying case and does not
    satisfy the requirements of Hegler.24 It further contends South Carolina courts
    "have not awarded attorneys' fees as consequential damages in [insurance bad
    faith] tort actions." It also asserts the HOA's request for an additional contingency
    fee goes far beyond the scope of Hegler. We disagree.
    Generally, attorney's fees are not recoverable unless authorized by contract or
    statute. Baron Data Sys., Inc. v. Loter, 
    297 S.C. 382
    , 383, 
    377 S.E.2d 296
    , 297
    (1989). The award of attorney's fees under a contract is left to the discretion of the
    trial court and will not be disturbed unless the court abused that discretion. 
    Id. at 384
    , 
    377 S.E.2d at 297
    . "An abuse of discretion occurs when the decision is
    controlled by some error of law or is based on findings of fact that are without
    24
    Hegler v. Gulf Ins. Co., 
    270 S.C. 548
    , 550-551, 
    243 S.E.2d 443
    , 444 (1978).
    evidentiary support." Degenhart v. Burriss, 
    360 S.C. 497
    , 500, 
    602 S.E.2d 96
    , 97
    (Ct. App. 2004).
    The determination of whether statutory attorney fees
    should be awarded is treated as one in equity. See Brown
    v. State Farm Mut. Ins. Co., 
    275 S.C. 276
    , 
    269 S.E.2d 769
     (1980) (wherein the supreme court treated as
    equitable the trial court's determination of whether to
    award attorney fees under . . . [section] 38-9-320 [of the
    South Carolina Code] (1976) for bad faith failure to pay
    insurance claim).
    Kilcawley v. Kilcawley, 
    312 S.C. 425
    , 427, 
    440 S.E.2d 892
    , 893 (Ct. App. 1994).
    "In reviewing the award in issue, therefore, this court may take its own view of the
    preponderance of the evidence." 
    Id.
     "Even whe[n] this court may find facts in
    accordance with its own view of the preponderance of the evidence, we are not
    required to disregard the factual findings of the trial judge who saw and heard the
    witnesses and was in a better position to judge their credibility and demeanor." 
    Id.
    "An insurer is liable to the policy holder for all reasonable attorneys' fees for the
    prosecution of the case against the insurer if the trial judge finds the refusal to pay
    the policyholder's claim was without reasonable cause or in bad faith." Mixson,
    Inc., 349 S.C. at 400-01, 562 S.E.2d at 663 (citing 
    S.C. Code Ann. § 38-59-40
    (Supp. 2001)). "Determination of an insurer's liability for attorneys' fees pursuant
    to . . . section 38-59-40 . . . is a matter for decision by the trial judge. In making
    this determination, the trial judge must ascertain whether or not an insurer's refusal
    to pay a claim was without reasonable cause or in bad faith." Dorman v. Allstate
    Ins. Co., 
    332 S.C. 176
    , 181, 
    504 S.E.2d 127
    , 130 (Ct. App. 1998) (citations
    omitted). "The factual finding of unreasonableness or bad faith is a condition
    precedent to an award of attorney's fees under . . . section [38-59-40]." Flynn v.
    Nationwide Mut. Ins. Co., 
    281 S.C. 391
    , 393, 
    315 S.E.2d 817
    , 819 (Ct. App. 1984).
    "The determination of whether attorney's fees should then be awarded is one in
    equity, made without the aid of a jury. Thus, we are free to find facts in
    accordance with our view of the preponderance of the evidence." 
    Id.
    In Town of Winnsboro v. Wiedeman-Singleton, Inc., 
    307 S.C. 128
    , 131, 
    414 S.E.2d 118
    , 120 (1992), our supreme court allowed a contractor to recover attorney's fees
    and costs expended in defending the negligence of its subcontractor when the
    subcontractor negligently performed its contract with the contractor and because of
    that negligence and breach of contract directed toward the contractor, the
    contractor was forced to defend an action.
    In Addy v. Bolton, 
    257 S.C. 28
    , 33, 
    183 S.E.2d 708
    , 709 (1971), the supreme court
    noted "the lossors seek to recover from the contractor the attorneys' fees incurred
    by them in defending themselves against the claim asserted by the tenants." The
    court determined, "The weight of authority sustains their right of recovery, either
    on the theory of an implied contract to indemnify, or because they were put to the
    necessity of defending themselves against the lessees' claim by the tortious conduct
    of the contractor, or by his breach of contract." 
    Id.
    The supreme court explained:
    It is generally held that where the wrongful act of the
    defendant has involved the plaintiff in litigation with
    others or placed him in such relation with others as
    makes it necessary to incur expense to protect his
    interest, such costs and expenses, including attorneys'
    fees, should be treated as the legal consequences of the
    original wrongful act and may be recovered as damages.
    In order to recover attorneys' fees under this principle,
    the plaintiff must show: (1) that the plaintiff had become
    involved in a legal dispute either because of a breach of
    contract by the defendant or because of defendant's
    tortious conduct; (2) that the dispute was with a third
    party—not with the defendant; and (3) that the plaintiff
    incurred attorneys' fees connected with that dispute. If
    the attorneys' fees were incurred as a result of a breach of
    contract between plaintiff and defendant, the defendant
    will be deemed to have contemplated that his breach
    might cause plaintiff to seek legal services in his dispute
    with the third party.
    Id. at 33, 
    183 S.E.2d at 709-10
     (quoting 22 Am. Jur. 2d Damages § 166).
    In Hegler, the supreme court looked at the right to recover attorney's fees under
    contract. 
    270 S.C. at 549-51
    , 
    243 S.E.2d at 444
    . The supreme court found that
    attorney's fees should have been awarded "for the defense of the declaratory action
    brought by [the insurer] to avoid coverage under the policy." 
    Id. at 549
    , 
    243 S.E.2d at 444
    . The supreme court stated:
    The applicable policy provisions require the [insurer] (1)
    to pay on behalf of [the insured] all sums which [the
    insured] shall become legally obligated to pay as
    damages because of bodily injury or property damage,
    and (2) "to defend any suit against the insured . . .
    seeking damages on account of such bodily injury or
    property damage, even if any of the allegations of the suit
    are groundless, false[,] or fraudulent."
    
    Id. at 549-50
    , 
    243 S.E.2d at 444
    .
    The supreme court noted that "[w]hile [the insurer] agreed, under a reservation of
    rights, to defend the action for damages brought against [the insured], it
    simultaneously brought the declaratory judgment action seeking a determination
    that it was not liable under the policy or obligated to defend." 
    Id. at 550
    , 
    243 S.E.2d at 444
    . The court found the insured "was, therefore, forced to employ
    counsel to defend against [the insurer's] denial of any obligation to continue the
    defense of the damage action." 
    Id.
     The supreme court stated, "The declaratory
    judgment action established [the insurer's] obligation under the policy to defend the
    action for damages. If [the insurer] had refused initially to defend, it would
    undoubtedly have been liable for the payment of counsel fees incurred by [the
    insured] in the defense of the damage action." 
    Id.
     The supreme court observed the
    insurer did not refuse from the beginning, but instead "began the defense and then
    sought, through the declaratory judgment action, to avoid any obligation to
    continue to defend." 
    Id.
     The court found the insured had "to employ counsel to
    resist the contention by [the insurer] of lack of coverage" "[i]n order to obtain [the
    insurer's] continued defense of the action for damages." 
    Id.
    The supreme court held:
    There is no material difference in the legal effect between
    an outright refusal to defend and in undertaking the
    defense under a reservation of rights until a declaratory
    judgment is prosecuted to resolve the question of
    coverage. In either event, an insured must employ
    counsel to defend in the first instance in the damage
    action and in the second in the declaratory judgment
    action to force the insurer to provide the defense. In
    both, the counsel fees are incurred because of the
    insurer's disclaimer of any obligation to defend.
    
    Id.
    The court determined in Hegler "[t]he action of [the insurer] amounted to a
    wrongful breach of its contractual obligation to defend." 
    Id.
     "The legal fees
    incurred by [the insured], in successfully asserting his rights against [the insurer's]
    attempt in the declaratory judgment action to avoid its obligation to defend, were
    damages arising directly as a result of the breach of the contract." 
    Id. at 550-51
    ,
    
    243 S.E.2d at 444
    .
    "Courts applying South Carolina bad faith law have not awarded attorney's fees as
    consequential damages in tort actions." JT Walker Indus., Inc., 554 F. App'x at
    191. The only case that speaks directly to this issue is a federal district court case
    in which "the court held that a plaintiff could not recover attorney's fees incurred in
    prosecuting a bad faith insurance claim." Id. (citing Andrews v. Cent. Sur. Ins. Co.,
    
    271 F. Supp. 814
    , 821 (D.S.C. 1967)).
    "Our case law and court rules make clear that when a contract or statute authorizes
    an award of attorney's fees, the trial court must make specific findings of fact on
    the record for each of the required factors to be considered." Griffith v. Griffith,
    
    332 S.C. 630
    , 646, 
    506 S.E.2d 526
    , 534-35 (Ct. App. 1998). The factors a trial
    court should consider in determining reasonable attorney's fees are "(1) nature,
    extent, and difficulty of the legal services rendered; (2) time and labor devoted to
    the case; (3) professional standing of counsel; (4) contingency of compensation;
    (5) fee customarily charged in the locality for similar services; and (6) beneficial
    results obtained." Blumberg v. Nealco, Inc., 
    310 S.C. 492
    , 494, 
    427 S.E.2d 659
    ,
    660 (1993).
    "Where an attorney's services and their value are determined by the trier of fact, an
    appeal will not prevail if the findings of fact are supported by any competent
    evidence." Williamson v. Middleton, 
    374 S.C. 419
    , 431, 
    649 S.E.2d 57
    , 64 (Ct.
    App. 2007) (quoting Baron Data Sys., Inc., 
    297 S.C. at 384
    , 
    377 S.E.2d at 296
    ),
    aff'd in part, rev'd in part, 
    383 S.C. 490
    , 
    681 S.E.2d 867
     (2009).
    The trial court did not err in the award of attorney's fees to Portrait Homes. In
    Hegler, our supreme court decided that "legal fees incurred by [the insured], in
    successfully asserting his rights against [insurer's] attempt in the declaratory
    judgment action to avoid its obligation to defend, were damages arising directly as
    a result of the breach of the contract." 
    270 S.C. at 550-51
    , 
    243 S.E.2d at 444
    .
    Here, the trial court found Penn National breached its duties to defend and
    indemnify Portrait Homes and Portrait Homes sustained damages as a result.
    Therefore, the trial court was permitted to award attorney's fees. In the posttrial
    motions and punitive damages order, the trial court found (1) presentation of the
    issues was not a simple task; (2) the amount of time and labor devoted to the case
    was reasonable; (3) Portrait Homes' attorney tried the case in a competent, well-
    prepared manner; (4) the contingency of compensation did not apply because the
    fee agreement was a billable hour arrangement; (5) the hourly rate of $250, as well
    as a rate of $125 for travel, was within the range of customarily charged in the
    area; and (6) the results were very beneficial. The trial court awarded to Portrait
    Homes attorney's fees of $237,462.50 and costs of $12,540.76 for a total of
    $250,003.26. This award is reasonable. Accordingly, we affirm the award of
    attorney's fees to Portrait Homes.
    As to the HOA, the trial court's award of attorney's fees was for the assigned
    breach of duty to defend and duty to indemnify. The court indicated case costs of
    $51,332.03 and attorney's fees of $1,790,049.10 were reasonable and "would be
    awarded should the HOA have elected the remedy of Breach of the Duty to Defend
    and Indemnify." The trial court noted the HOA filed an election of remedies,
    electing to recover for the bad faith and the breach of the duty of good faith and
    fair dealing rather than the breach of the duty to defend and duty to indemnify.
    The court recognized the supreme court has held attorney's fees under section 38-
    59-40 only apply to breach of contract actions. Accordingly, because the trial
    court did not actually award the HOA attorney's fees based on the HOA's election,
    we need not address the arguments concerning the HOA's attorney's fees. See
    Finley, 294 S.C. at 4, 362 S.E.2d at 28 ("[W]hatever doesn't make any difference,
    doesn't matter.").
    CONCLUSION
    For the forgoing reasons, the learned trial court's orders are
    AFFIRMED.
    VINSON, J., and LOCKEMY, A.J., concur.
    

Document Info

Docket Number: 6038

Filed Date: 12/13/2023

Precedential Status: Precedential

Modified Date: 12/13/2023