Rickey B. Barnhill v. Commissioner ( 2020 )


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    155 T.C. No. 1
    UNITED STATES TAX COURT
    RICKEY B. BARNHILL, Petitioner v.
    COMMISSIONER OF INTERNAL REVENUE, Respondent
    Docket No. 10374-18L.                        Filed July 21, 2020.
    P was a director of Company (“C”). C failed to pay over to R
    employment withholding taxes for its employees for 10 quarters in
    2010-12. R sent and P received a Letter 1153, “Trust Fund Recovery
    Penalty [“TFRP”] Letter”, proposing to assess TFRPs under I.R.C.
    sec. 6672 against P as a responsible person for C. P filed an appeal
    disputing the TFRP liability before R’s Office of Appeals
    (“Appeals”). Appeals sent P a Letter 5157 scheduling a conference
    and describing P’s options for giving information and making
    arguments. P alleges, and this opinion assumes, that P never received
    the letter; and P did not participate in the conference. Appeals
    rejected P’s appeal, determined that P was a responsible person for C,
    and assessed I.R.C. sec. 6672 penalties against him.
    R filed a notice of Federal tax lien (“NFTL”), and P timely
    requested a collection due process (“CDP”) hearing before Appeals.
    At the CDP hearing, P attempted to dispute his underlying liability for
    the penalties. Appeals rejected P’s challenge after determining that,
    because P had received the Letter 1153, P had had a prior opportunity
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    to challenge the liability in his TFRP appeal. Appeals issued its
    determination sustaining the NFTL filing.
    P timely filed a petition in this Court for review of Appeals’
    determination. R filed a motion for summary judgment, asserting that
    P’s receipt of Letter 1153 afforded him a prior “opportunity”, for
    purposes of I.R.C. sec. 6330(c)(2)(B), to challenge his liability for the
    TFRPs. P filed an opposition.
    Held: If P received Letter 1153 but did not receive the
    subsequent correspondence (Letter 5157), then in the TFRP hearing
    Appeals did not afford P an “opportunity”, for purposes of I.R.C.
    sec. 6330(c)(2)(B), to dispute his underlying TFRP liability. On these
    facts, P should not have been precluded from later disputing that
    liability at the CDP hearing; and Appeals would have abused its
    discretion in determining to sustain the NFTL.
    Guy C. Crowgey, for petitioner.
    Wendy C. Yan, for respondent.
    OPINION
    GUSTAFSON, Judge: This is a collection due process (“CDP”) case
    brought pursuant to sections 6320(c) and 6330(d),1 in which petitioner, Rickey B.
    Barnhill, asks us to review the determination by the Office of Appeals (“Appeals”)
    1
    Unless otherwise indicated, all section references are to the Internal
    Revenue Code (“the Code”), and all Rule references are to the Tax Court Rules of
    Practice and Procedure. All amounts are rounded to the nearest dollar.
    -3-
    of the Internal Revenue Service (“IRS”) to sustain the filing of a notice of Federal
    tax lien (“NFTL”) to collect section 6672 trust fund recovery penalties (“TRFP”)
    assessed against him for failing to collect and pay over employment taxes of Iron
    Cross, Inc. (“Iron Cross”), for 10 calendar quarters ending June 30, 2010, through
    September 30, 2012. The case is before the Court on a motion for summary
    judgment filed by respondent, the Commissioner of the IRS. The issue for
    decision is whether section 6330(c)(2)(B) precluded Mr. Barnhill at the CDP
    hearing before Appeals (and precludes him in this case before the Tax Court) from
    challenging his liability for the penalties assessed against him because he had had
    a prior opportunity to challenge that liability in a hearing before Appeals. The
    Commissioner moved for summary judgment, asserting that Mr. Barnhill was
    precluded because his previous receipt of Letter 1153 concerning that liability
    afforded him a prior “opportunity”, for purposes of section 6330(c)(2)(B), to
    challenge that TFRP liability. Mr. Barnhill filed an opposition. We hold that
    there is a genuine dispute as to material facts on the issue of whether Mr. Barnhill
    had a prior opportunity. We will therefore deny the Commissioner’s motion.
    -4-
    Background
    For purposes of the Commissioner’s motion,2 we assume correct the facts
    asserted by Mr. Barnhill that are supported by his filings, as well as the facts
    demonstrated by the Commissioner that Mr. Barnhill did not dispute. See infra
    part I.A.
    Mr. Barnhill’s role at Iron Cross
    Mr. Barnhill was a director of Iron Cross. He contends that, for purposes of
    section 6672(a), see infra part I.B., he was not a “person required to collect,
    truthfully account for, and pay over” the employment taxes of Iron Cross and did
    not “willfully fail[] to collect such tax, or truthfully account for and pay over such
    tax”. For purposes of the Commissioner’s motion, we assume his contentions are
    correct.
    Iron Cross’s employment taxes
    Iron Cross owed employment taxes--both the employer share and the “trust
    fund taxes”--i.e., the employee share that Iron Cross had been required to withhold
    2
    See P & X Markets, Inc. v. Commissioner, 
    106 T.C. 441
    , 442 n.2 (1996)
    (“The ‘facts’ presented in this Opinion are stated solely for purposes of deciding
    the motion and are not findings of fact for this case. Fed. R. Civ. P. 52(a)”), aff’d
    without published opinion, 
    139 F.3d 907
    (9th Cir. 1998).
    -5-
    from employee wages and pay over. Iron Cross did not file any tax returns,
    including employment tax returns, and did not pay the employment taxes.
    The IRS assessed employment taxes against Iron Cross for the 10 calendar
    quarters at issue. The IRS also proposed assessments totaling approximately
    $160,000 against Mr. Barnhill as civil penalties under section 6672 (called “100%
    penalty”, “trust fund recovery penalty”, and “TFRP”) for the unpaid trust fund
    taxes that were required to be withheld from employee wages and paid over.
    Mr. Barnhill contends that the proposed penalty assessment amounts exceeded
    substantially the actual amounts of the trust fund taxes; and for purposes of the
    Commissioner’s motion, we so assume.
    Letter 1153
    The IRS sent Mr. Barnhill a Letter 1153, “Trust Fund Recovery Penalty
    Letter”, dated November 16, 2016, proposing to assess the TRFPs against him as a
    responsible person who had failed to collect and pay over employment taxes with
    respect to employees of Iron Cross. Letter 1153 informs the taxpayer that if he
    does not agree, then within 10 days of the date of the letter he can contact the IRS
    employee identified in the letter or within 60 days he can submit a written appeal
    or protest. See, e.g., Mason v. Commissioner, 
    132 T.C. 301
    , 308 (2009). The
    IRS’s Letter 1153 to Mr. Barnhill is not in the Tax Court record in this case, but it
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    is a form letter, and we take notice of the Letter 1153 that appears in the record in
    another case before this Court.3 Letter 1153 makes the following suggestion:
    Include [in the protest] any additional information that you want the
    Settlement Officer/Appeals Officer to consider. You may still appeal
    without additional information, but including it at this stage will help
    us to process your request promptly. [Emphasis added.]
    Thus, Letter 1153 indicates that the taxpayer’s filing of his appeal is the first
    “stage” in this appeal process, rather than being the last chance in that process to
    submit information. (The subsequent Letter 5157, described below, is to the same
    effect.)
    Mr. Barnhill received the Letter 1153, and in response he timely mailed a
    protest to Appeals on January 13, 2017, challenging the proposed TFRP
    assessments.
    Letter 5157
    In response to Mr. Barnhill’s appeal, Appeals mailed to Mr. Barnhill (by
    regular mail, not certified) a Letter 5157, dated April 5, 2017. In the upper-right-
    3
    In Chadwick v. Commissioner, 154 T.C. ___ (Jan. 21, 2020), a Letter 1153
    sent by Appeals to the taxpayer in that case in 2016 (the same year as Appeals’s
    Letter 1153 to Mr. Barnhill) appears as Exhibit D to the declaration (Doc. 9)
    submitted in support of the Commissioner’s motion for summary judgment in that
    case.
    -7-
    hand corner the letter identified a “Person to contact” (by name, employee number,
    and phone and fax numbers) and set an Appeals conference as follows:
    Conference information:
    Date: May 9, 2017
    Time: 10 am EST
    Via telephone:
    Call: * * * [telephone number]
    The Letter 5157 read as follows:
    Dear Mr. Barnhill:
    The Office of Appeals received your case for possible settlement, and
    it is assigned to me.
    I scheduled a telephone conference as shown above to discuss
    possible settlement of your case. Call me at the telephone number
    above within two weeks from the date of this letter [i.e., April 19,
    2017] if you need to reschedule.
    You appealed the IRS’s determination that you are responsible for the
    Trust Fund Recovery Penalty (TFRP) under Internal Revenue Code
    Section 6672. In TFRP protests, Appeals considers issues of
    responsibility and willfulness as well as the computation of the
    penalty amount. I’ll consider the information in the administrative
    case file and the information provided in your protest in making my
    determination. If you have additional information to provide, please
    do so within two weeks from the date of this letter [i.e., April 19,
    2017]. We’ll discuss this information and my preliminary findings
    during our scheduled conference call.
    The Appeals process
    Appeals is an independent function within the IRS. Appeals reviews
    and resolves disputes in a fair and impartial manner by applying the
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    law and court decisions to the facts of your case. I’ll consider the
    facts in your case and try to resolve your dispute with the IRS.
    If you’re new to Appeals, you should read the enclosed publications
    [sic].
    •     Publication 4227, Appeals: Welcome, includes more
    details about the Appeals process.
    The conference will be informal and we’ll discuss facts, arguments,
    and whether the law supports your position. If you present new
    information or raise new issues, I may refer your case to the
    originating office for consideration.
    If you have questions about this letter or the Appeals process, you can
    call me at the number at the top of this letter. You can also visit our
    website at www.irs.gov/appeals.
    Mr. Barnhill alleges, and for purposes of the Commissioner’s motion we
    assume, that he did not receive this Letter 5157. Consequently, he did not get
    notice of the conference that had been scheduled for May 9, 2017, nor the contact
    information for the Appeals officer assigned to his case or her phone number to
    use for asking questions or rescheduling the conference. He did not receive
    Publication 4227 explaining the Appeals process. He did not see the Appeals
    officer’s suggestion that he could provide “additional information” before the
    Appeals conference.
    -9-
    The failed Appeals conference
    The time for the Appeals conference arrived at 10 a.m. on May 9, 2017; but
    Mr. Barnhill did not phone in, and the conference did not occur. Consequently, he
    did not have the occasion--described in the Letter 5157--to “discuss possible
    settlement of your case”, to “discuss this information [he could provide] and * * *
    [the Appeals officer’s] preliminary findings”, to “discuss facts, arguments, and
    whether the law supports your position”, or to “present new information or raise
    new issues”. None of this occurred because (we assume) he had not received
    Letter 5157.
    Letter 1536
    The Appeals officer did not attempt to phone Mr. Barnhill or otherwise
    follow up the failed conference. Rather, two days after that scheduled date--i.e.,
    on May 11, 2017--Appeals sent to Mr. Barnhill a Letter 1536 that stated:
    We’re sorry that we couldn’t reach agreement with you about the
    proposed assessment of the Trust Fund Recovery Penalty. We’re
    returning your case to the Collection function for assessment of the
    liability as determined by Appeals.
    The CDP lien notice and CDP hearing request
    The IRS assessed the penalties and made notice and demand. When
    Mr. Barnhill did not pay the penalties, the Commissioner sent him on September 7,
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    2017, a Letter 3172, “Notice of Federal Tax Lien Filing and Your Right to a
    Hearing Under IRC 6320” (“CDP Lien Notice”), advising him that the IRS had
    filed an NFTL with the Clerk of the Circuit Court of Chesterfield County,
    Virginia, and that Mr. Barnhill had the right to a hearing with Appeals.
    Mr. Barnhill exercised that right; and on October 5, 2017, the IRS received
    his faxed letter and Form 12153, “Request for a Collection Due Process or
    Equivalent Hearing”, in response to the CDP Lien Notice. In that CDP request,
    Mr. Barnhill disputed his liability for the TFRPs, stating:
    Taxpayer does not owe this tax. Taxpayer is not a responsible party
    under IRC §6672. Taxpayer has not had a meaningful opportunity to
    challenge this assessment.
    (On his Form 12153 Mr. Barnhill also requested the withdrawal or subordination
    of the lien because “it is creating a significant hardship as it is a blemish on his
    credit report.” However, he has evidently abandoned that issue and did not raise it
    in opposition to the Commissioner’s motion.)
    CDP hearing and determination
    The CDP hearing took place, by means of written submissions and two
    telephone conferences between the Appeals officer and Mr. Barnhill’s
    representative. Mr. Barnhill’s representative submitted information about Iron
    Cross and Mr. Barnhill’s role there in an attempt to convince the Appeals officer
    -11-
    that Mr. Barnhill should not be held liable for the TFRPs. However, the Appeals
    officer ultimately concluded that, because Mr. Barnhill had previously received
    Letter 1153 and had submitted an appeal, he was not entitled to challenge his
    liability at the CDP hearing. Her conclusion was not altered by Mr. Barnhill’s
    contentions that he had not received the Letter 5157 and therefore had not been
    able to participate meaningfully in the Appeals conference about his TFRP
    liability.
    On April 30, 2018, Appeals sent Mr. Barnhill a “Notice of Determination
    Concerning Collection Action(s) Under Section 6320 and/or 6330 of the Internal
    Revenue Code”, in which Appeals sustained the NFTL filing. The notice of
    determination explained Appeals’ conclusions that Mr. Barnhill was precluded
    from challenging his underlying liability because he had had a prior opportunity to
    do so when he had received the Letter 1153 proposing the penalty assessments.
    Mr. Barnhill timely filed his petition in this Court on May 29, 2018, arguing
    that he is not liable for the TFRPs because he was not a responsible person at Iron
    Cross, that the amounts of the TFRPs were “grossly overstated”, and that Appeals
    erred by concluding that he was not entitled to challenge his liability in the CDP
    hearing. Mr. Barnhill’s address as stated on the petition was in Virginia.
    -12-
    Discussion
    I.    General legal principles
    A.    Summary judgment
    Under Rule 121 (the Tax Court’s analog to Rule 56 of the Federal Rules of
    Civil Procedure (“Rule 56”)), the Court may grant summary judgment where there
    is no genuine dispute as to any material fact and a decision may be rendered as a
    matter of law. The moving party (here, the Commissioner) bears the burden of
    showing that no genuine dispute of material fact exists, and the Court will view
    any factual material and inferences in the light most favorable to the nonmoving
    party. Dahlstrom v. Commissioner, 
    85 T.C. 812
    , 821 (1985); cf. Anderson v.
    Liberty Lobby, Inc., 
    477 U.S. 242
    , 255 (1986) (same standard under Rule 56).
    “The opposing party is to be afforded the benefit of all reasonable doubt, and any
    inference to be drawn from the underlying facts contained in the record must be
    viewed in a light most favorable to the party opposing the motion for summary
    judgment.” Espinoza v. Commissioner, 
    78 T.C. 412
    , 416 (1982). To resolve the
    Commissioner’s motion, we assume the facts as shown by Mr. Barnhill, the non-
    moving party, or as shown by the Commissioner and not disputed by Mr. Barnhill.
    Of course, if we deny the motion for summary judgment, then the disputed facts
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    may be subjects for trial, where we will not assume that Mr. Barnhill’s allegations
    are true but will decide the facts on the basis of the evidence.
    Two of the most significant of these assumed facts are (1) that Mr. Barnhill
    was not a person responsible to collect, account for, and pay over the employment
    taxes of Iron Cross and (2) that the IRS overstated the amounts of the TFRPs. The
    Commissioner maintains the contrary,4 but for purposes of his motion--arguing
    that a liability challenge is precluded--we must assume that the challenge is a good
    one and that if we entertained it, petitioner would prevail. The Commissioner asks
    us to hold not just that section 6330(c)(2)(B) precludes non-meritorious liability
    challenges after the taxpayer has received Letter 1153 but that section
    6330(c)(2)(B) precludes all such challenges, regardless of their merit. We
    therefore assume Mr. Barnhill’s challenge is meritorious, and we decide whether it
    is nonetheless precluded.
    4
    The Commissioner argues in his reply brief that “[i]t was reasonable for SO
    Harding to determine petitioner was a responsible and willful party under I.R.C. §
    6672” and to determine “that there was no information in the record to dispute the
    amounts of the TFRP assessments”; and the reply describes the evidence that
    supposedly supports those determinations. This argument is at odds with the
    Commissioner’s contention that the liability challenge was not properly before
    Appeals in the CDP hearing, and it is at odds with his contention that we can
    decide this case on summary judgment without addressing the liability issues. We
    therefore ignore this argument for purposes of this Opinion.
    -14-
    For purposes of the Commissioner’s motion, we also assume that--as
    Mr. Barnhill has declared under penalty of perjury--he did not receive the
    Letter 5157. We do not cross our fingers behind our back as we state this assumed
    fact, though the Commissioner’s papers seem to suggest that we should. His
    motion states: “While petitioner claims he did not receive the letter from Appeals
    officer Pollack scheduling the telephone conference, such letter was sent to the
    same address as the Letter 1153, which petitioner received.” (Emphasis added.)
    His reply states: “The Appeals officer sent petitioner a Letter 5157 to his last
    known address (the address on the Letter 1153) scheduling a telephonic
    conference. Petitioner claims he did not receive the Letter 5157.” (Emphasis
    added.) If the Commissioner wishes to raise doubt about that assertion, the forum
    for that effort would be a trial, not a motion under Rule 121 that asserts we need
    no trial.
    B.    “Responsible person” penalty
    An employer (here, Iron Cross) is required to withhold from an employee’s
    wages and then pay over to the IRS both income tax, see sec. 3402, and the
    employee’s share of Social Security and Medicare tax (i.e., Federal Insurance
    Contributions Act tax), see sec. 3102. Under section 7501(a), “the amount of tax
    so collected or withheld shall be held to be a special fund in trust for the United
    -15-
    States”; consequently, these withheld taxes are referred to as “trust fund taxes”.
    One of the means Congress has enacted to ensure that these trust fund taxes are
    paid over to the Government is section 6672, under which “the officers or
    employees of the employer responsible for effectuating the collection and payment
    of trust-fund taxes who willfully fail to do so are made personally liable to a
    ‘penalty’ equal to the amount of the delinquent taxes.” Slodov v. United States,
    
    436 U.S. 238
    , 244-245 (1978). Section 6672(a) provides:
    SEC. 6672(a). General Rule.--Any person required to collect,
    truthfully account for, and pay over any tax imposed by this title who
    willfully fails to collect such tax, or truthfully account for and pay
    over such tax, or willfully attempts in any manner to evade or defeat
    any such tax or the payment thereof, shall, in addition to other
    penalties provided by law, be liable to a penalty equal to the total
    amount of the tax evaded, or not collected, or not accounted for and
    paid over. * * *
    The liability at issue here is this penalty imposed by section 6672, which the IRS
    assessed against Mr. Barnhill to recover Iron Cross’s unpaid trust fund taxes.
    Before the IRS may assess a section 6672 penalty, it must mail a
    preliminary notice (here, the Letter 1153) “to an address as determined under
    section 6212(b)”, i.e., to the responsible person’s last known address (or it may
    deliver the notice in person) advising of the proposed assessment of a section 6672
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    penalty.5 Sec. 6672(b)(1); Bland v. Commissioner, T.C. Memo. 2012-84.
    Notification by mail (or delivery in person) is sufficient to comply with the notice
    requirement of section 6672(b)(1). See Mason v. Commissioner, 
    132 T.C. 322
    -
    323. “The Commissioner may issue notice and demand for and assess the penalty
    60 days after notification under section 6672(b)(1), during which period the
    taxpayer may appeal the proposed assessment and request an Appeals conference.”
    Bland v. Commissioner, slip op. at 14 (citing section 6672(b)(2)). If the taxpayer
    appeals and the Appeals officer determines that the taxpayer is liable for the
    penalty as a responsible person, the matter is returned to the Commissioner for
    assessment and collection. The Commissioner initiates this collection process by
    issuing a notice and demand for payment pursuant to section 6303.
    C.     Collection review procedure
    If a taxpayer fails to pay any Federal tax liability after notice and demand,
    section 6331(a) authorizes the IRS to collect the tax by levy on the taxpayer’s
    property; and section 6323(f) authorizes the IRS to file an NFTL to protect the
    5
    A Letter 1153 constitutes the notice of proposed assessment of a
    section 6672 responsible person penalty required by sec. 6672(b) as a prerequisite
    to the IRS’s imposition of the penalty. See Rev. Proc. 2005-34, sec. 4.01, 2005-1
    C.B. 1233, 1234 (setting forth the procedures for mailing that letter and for the
    taxpayer’s exercise of his right to either agree to or dispute the proposed
    assessment within 60 days of the date on the letter).
    -17-
    Government’s interests. However, Congress has added to chapter 64 of the Code
    certain provisions (in subchapter C, part I, and in subchapter D, part I) entitled
    “Due Process for Liens” and “Due Process for Collections”, and the IRS must
    comply with those provisions before it can proceed with a levy or sustain the filing
    of an NFTL: The IRS must first issue a final notice of intent to levy and/or a
    notice of filing an NFTL and must notify the taxpayer of the right to an
    administrative hearing. Secs. 6320(a) and (b), 6330(a) and (b)(1). After receiving
    such a notice, the taxpayer may request that administrative hearing, secs.
    6320(a)(3)(B), (b)(1), 6330(a)(3)(B), (b)(1), which is called a “CDP hearing” and
    takes place before Appeals, secs. 6320(b)(1), 6330(b)(1). If the taxpayer is
    dissatisfied with the outcome there, he can appeal that determination to the Tax
    Court, secs. 6320(c), 6330(d)(1), as Mr. Barnhill has done.
    At the agency-level CDP hearing, the Appeals officer must determine
    whether the proposed collection action may proceed. In the case of a notice of
    intent to levy, the procedures for the agency-level CDP hearing before Appeals are
    set forth in section 6330(c). The procedures for the agency-level hearing
    regarding an NFTL are the same as those set forth in section 6330(c) for a notice
    of intent to levy. Sec. 6320(c). The Appeals officer is required to take into
    consideration several things: First, the Appeals officer must verify that the
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    requirements of any applicable law or administrative procedure have been met by
    IRS personnel. Sec. 6330(c)(3)(A). The attachment to the notice of determination
    summarized the Appeals officer’s verification of compliance with these
    requirements. In his opposition to the Commissioner’s motion for summary
    judgment, Mr. Barnhill makes no distinct contention about the verification
    requirement.6
    Second, the taxpayer may “raise at the hearing any relevant issue relating to
    the unpaid tax or the * * * [collection action], including” challenges to the
    appropriateness of the collection action and offers of collection alternatives.
    Sec. 6330(c)(2)(A). Again, Mr. Barnhill has not raised any issue in this regard.
    Third, the Appeals officer must determine “whether any proposed collection
    action balances the need for the efficient collection of taxes with the legitimate
    concern of the person that any collection action be no more intrusive than
    necessary.” Sec. 6330(c)(3)(C). Mr. Barnhill has not made any contention about
    this balancing.
    Finally, the taxpayer may contest the existence and amount of the
    underlying tax liability, but only if he did not receive a notice of deficiency or
    6
    Mr. Barnhill does contend that the TFRP assessments were improper
    (because they were not preceded by a complete Appeals conference).
    -19-
    otherwise have an opportunity to dispute the tax liability. Sec. 6330(c)(2)(B).
    Mr. Barnhill attempted to challenge his underlying tax liability at the CDP hearing
    and continues that attempt in this case. We will address this contention below in
    part II.
    D.    Tax Court review
    When Appeals issues its determination, the taxpayer may petition the Tax
    Court for review, pursuant to section 6330(d)(1), as Mr. Barnhill has done. Where
    the underlying tax liability is properly at issue, the taxpayer is entitled to de novo
    review. Goza v. Commissioner, 
    114 T.C. 176
    , 181-182 (2000). As to issues other
    than the underlying liability, we review the determination for abuse of discretion.
    Id. at 182.
    That is, we decide whether the determination was arbitrary, capricious,
    or without sound basis in fact or law. See Murphy v. Commissioner, 
    125 T.C. 301
    , 320 (2005), aff’d, 
    469 F.3d 27
    (1st Cir. 2006).
    II.    Analysis
    The issues in Mr. Barnhill’s petition and in his response to the
    Commissioner’s motion for summary judgment all relate to his contention that he
    is not liable for the TFRPs, both because he was not a “responsible person” at Iron
    Cross and because the TFRPs were overstated in any event. The Commissioner
    -20-
    has moved the Court to hold that section 6330(c)(2)(B) precludes Mr. Barnhill
    from making such a contention because of his prior receipt of the Letter 1153.
    A.     Prior “opportunity” under section 6330(c)(2)(B)
    Mr. Barnhill cannot challenge his underlying liability for the TFRPs if he
    had a prior “opportunity to dispute such tax liability” under section 6330(c)(2)(B),
    which provides:
    The person may also raise at the [CDP] hearing challenges to
    the existence or amount of the underlying tax liability for any tax
    period if the person did not receive any statutory notice of deficiency
    for such tax liability or did not otherwise have an opportunity to
    dispute such tax liability. [Emphasis added.]
    For purposes of section 6330(c)(2)(B), a prior conference with Appeals, offered
    before or after assessment, is an “opportunity” to dispute the underlying liability.
    See 26 C.F.R. sec. 301.6320-1(e)(3), Q&A-E2, Proced. & Admin. Regs. (stating
    that a prior opportunity to dispute a liability “includes a prior opportunity for a
    conference with Appeals”); see also Iames v. Commissioner, 
    850 F.3d 160
    , 165-
    167 (4th Cir. 2017) (holding that a taxpayer’s prior opportunity for a conference
    with Appeals occurred when he appeared at the pre-assessment hearing through
    counsel who disputed his liability and requested additional documents); Lander v.
    Commissioner, 154 T.C. __, __ (slip op. at 31-32) (Mar. 12, 2020) (holding that
    the taxpayers had a prior opportunity to challenge their underlying tax liability
    -21-
    before Appeals as part of a post-assessment audit reconsideration process when
    the Appeals officer “engaged with petitioners, took a fresh look at the record,
    conceded certain issues, and abated a significant portion of the tax previously
    assessed against them”).
    In Lewis v. Commissioner, 
    128 T.C. 48
    (2007), we held that 26 C.F.R.
    section 301.6320-1(e)(3), Q&A-E2, Proced. & Admin. Regs., was a reasonable
    interpretation of section 6330(c)(2)(B). If a taxpayer has a non-judicial
    opportunity to challenge the underlying liability--i.e., an agency-level review
    hearing such as an Appeals conference--the taxpayer does “otherwise have an
    opportunity to dispute such tax liability” within the meaning of the statute. Lewis
    v. Commissioner, 
    128 T.C. 61
    (“Congress * * * intended to preclude taxpayers
    who were previously afforded a conference with the Appeals Office from raising
    the underlying liabilities again in a collection review hearing and before this
    Court”). However, the regulation does not elaborate on the meaning of “a prior
    opportunity for a conference with Appeals”. See 26 C.F.R. sec. 301.6330-1(e)(3),
    Q&A-E2, Proced. & Admin. Regs. At the time we decided Lewis, we reserved for
    another day the question of whether the mere offer of a conference with Appeals is
    sufficient to preclude the taxpayer’s raising the issue of liability in a later CDP
    hearing. Lewis v. Commissioner, 
    128 T.C. 61
    n.9. Though we later held that a
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    taxpayer’s failure to pursue the Appeals conference after receipt of the Letter 1153
    constitutes such a forfeited opportunity (as we explain below), we have not
    previously addressed the question whether a taxpayer who pursues the Appeals
    conference but, through no fault of his own, is prevented from participating in it is
    also precluded under section 6330(c)(2)(B) from later raising a liability challenge
    in a CDP hearing.
    In the specific context of CDP cases involving trust fund recovery penalties,
    this Court has held that a taxpayer has an “opportunity” to dispute his liability for
    a TFRP when he receives a Letter 1153. See Mason v. 
    Commissioner, 132 T.C. at 317-318
    (holding that merely mailing the Letter 1153 to the taxpayer’s last
    known address is not sufficient to provide him with an opportunity to dispute the
    tax liability if he does not actually receive--and does not intentionally avoid
    receipt of--the Letter 1153). Thus, if the taxpayer receives a Letter 1153 and takes
    the resulting “opportunity to dispute” the underlying TFRP liability at the Appeals
    conference, then the taxpayer is precluded by section 6330(c)(2)(B) from
    challenging the underlying tax liability in a subsequent CDP hearing. The same is
    true of the taxpayer who receives a Letter 1153 but foregoes the opportunity to
    dispute liability by failing to timely request the Appeals conference. See Bletsas
    v. Commissioner, T.C. Memo. 2018-128, at *8-*9 (the taxpayer received a
    -23-
    Letter 1153 but took no further action), aff’d, 784 F. App’x 835 (2d Cir. 2019);
    Smith v. Commissioner, T.C. Memo. 2015-60, at *24 (the taxpayer received a
    Letter 1153 but failed to timely respond because his representative failed to send
    his response); Thompson v. Commissioner, T.C. Memo. 2012-87, slip op. at 7 (the
    taxpayer received a Letter 1153 but failed to submit a protest to Appeals disputing
    his liability for the trust fund recovery penalties); cf. Giaquinto v. Commissioner,
    T.C. Memo. 2013-150, at *14-*15 (the taxpayer who deliberately refused to accept
    delivery of a Letter 1153 had a prior opportunity to dispute his liability for
    TFRPs).7 In such circumstances the primary remaining purpose of the CDP
    hearing would be for the taxpayer and the settlement officer to discuss collection
    alternatives. Mr. Barnhill did not seek a collection alternative; he seeks only
    review of the determination of his liability.
    7
    The lack of opportunity for judicial review in the Tax Court after the
    opportunity for agency-level review upon receipt of the Letter 1153 does not
    severely prejudice the taxpayer because, as we have previously noted, “the section
    6672 penalty is divisible, so that a taxpayer may litigate the penalty after having
    paid an amount corresponding to the tax withheld from a single employee”. See
    Weber v. Commissioner, 
    138 T.C. 348
    , 363 n.12 (2012) (citing Davis v. United
    States, 
    961 F.2d 867
    , 870 n.2 (9th Cir. 1992), and Bland v. Commissioner, T.C.
    Memo. 2012-84, slip op. at 22 n.13). Thus, the taxpayer whose liability is upheld
    in the Letter 1153 proceeding before Appeals can make a small “token” payment
    towards the section 6672 penalty, file a refund claim with the IRS and, if the
    refund claim is denied, file a refund suit in a Federal District Court or the Court of
    Federal Claims.
    -24-
    B.     Prior “opportunity” when an Appeals conference is thwarted
    1.     Letter vs. opportunity
    Mr. Barnhill received the Letter 1153 inviting his appeal, and the
    Commissioner contends that this ends the matter because, as he says in his motion:
    The Tax Court has held that receipt of a Letter 1153 constitutes an
    opportunity to dispute the taxpayer’s liability. Morgan v. Commis-
    sioner, T.C. Memo. 2011-290 (citing McClure v. Commissioner,
    T. C. Memo. 2008-136). Solucorp Ltd. v. Commissioner of Internal
    Revenue, T.C. Memo. 2013-118 (May 2, 2013) (taxpayer precluded
    from disputing liability in CDP hearing because he had prior
    opportunity since he received Letter 1153, even if he chose not to file
    an appeal).
    It is true that the clause “the receipt of a Letter 1153 constitutes an opportunity” is
    shorthand that our opinions have sometimes used in this context--apparently first
    in Morgan,8 which so characterized the holding in McClure. Thereafter, we have
    repeated that same clause, often citing Morgan.9 However, it is clear that, strictly
    8
    See Morgan v. Commissioner, T.C. Memo. 2011-290, *8 (“We have held
    that the receipt of a Letter 1153 constitutes an opportunity to dispute the
    taxpayer’s liability. McClure v. Commissioner, T.C. Memo. 2008-136”).
    9
    See Solucorp, Ltd. v. Commissioner, T.C. Memo. 2013-118, at *9 (“We
    have held that receipt of a Letter 1153 constitutes an opportunity to dispute the
    taxpayer’s liability. Morgan v. Commissioner, T.C. Memo. 2011-290, 
    2011 WL 6762929
    , at *3 (citing McClure v. Commissioner, T.C. Memo. 2008-136)”);
    Lengua v. Commissioner, T.C. Memo. 2013-197, at *8-*9 (“We have held that the
    receipt of Letter 1153 constitutes an opportunity to dispute the taxpayer’s liability
    within the meaning of section 6330(c)(2)(B). E.g., Solucorp, Ltd. v.
    (continued...)
    -25-
    speaking, the Letter 1153 itself does not “constitute” the opportunity but rather
    enables, or makes available, or provides the means for,10 or gives rise to the
    opportunity to challenge the TFRP liability. The “opportunity” to challenge a
    TFRP liability plainly takes place in the Appeals hearing; it is the hearing that
    “constitutes” the opportunity. In Morgan v. Commissioner, T.C. Memo.
    2011-290, slip op. at 4-5, the taxpayer received the Letter 1153, filed a protest, and
    actually participated in the telephone conference with Appeals where he contested
    his liability. In contrast, someone who has received a Letter 1153 but is waiting
    for his scheduled hearing is still awaiting his opportunity and has not yet gotten it.
    2.     “Receive” vs. “have an opportunity”
    Distinguishing the Letter 1153 from the “opportunity” that it occasions is
    consistent with the statutory text. Section 6330(c)(2)(B) provides two
    circumstances that bar a liability challenge--“the person [1] did not receive any
    9
    (...continued)
    Commissioner, T.C. Memo. 2013-118; Morgan v. Commissioner, T.C. Memo.
    2011-290”).
    10
    The imprecision of “constitutes an opportunity” is manifest in Solucorp,
    which in one place states that “receipt of a Letter 1153 constitutes an opportunity
    to dispute the taxpayer’s liability”, Solucorp, Ltd. v. Commissioner, at *9, but in
    another states more precisely that “Letter 1153 provides a taxpayer with * * * the
    means of protesting a proposed TFRP assessment administratively with the
    Commissioner”,
    id. at *8.
                                             -26-
    statutory notice of deficiency for such tax liability or [2] did not otherwise have an
    opportunity to dispute such tax liability.” (Emphasis added). In the income tax
    deficiency context, mere receipt (of the statutory notice of deficiency, the
    “SNOD”) is the bar; in the subsequent CDP context, the taxpayer may challenge
    an income tax liability only if he “did not receive” the SNOD. In his motion the
    Commissioner addresses the TFRP context as if it were identical--as if the statute
    said that the putative “responsible person” may challenge TFRP liability only if he
    “did not receive” Letter 1153; but it does not say that. In the case of the TFRP
    liability (and other liabilities not subject to deficiency procedures), the taxpayer
    may challenge liability in the CDP hearing if he “did not otherwise have an
    opportunity to dispute such tax liability.” Sec. 6330(c)(2)(B) (emphasis added).
    Reading these subparagraphs in tandem suggests that the “opportunity” referenced
    in section 6330(c)(2)(B) is different from the receipt of the notice that triggers the
    opportunity.
    In Iames v. 
    Commissioner, 850 F.3d at 165
    , the U.S. Court of Appeals for
    the Fourth Circuit affirmed our holding in Lewis that the right to an administrative
    hearing in Appeals “counts as ‘an opportunity to dispute [one’s] tax liability’”
    within the meaning of section 6330(c)(2)(B); and as justification for that
    conclusion, the court reasoned that “taxpayers in these [Appeals] hearings have a
    -27-
    genuine chance to explain why they should not be held to the amount requested by
    the Commissioner.” In Iames, the taxpayer “[p]lainly * * * enjoyed ‘an
    opportunity to dispute [his] liability’” where he had a hearing before Appeals and
    appeared with counsel who contested his liability in the hearing. Iames v.
    
    Commissioner, 850 F.3d at 167
    . The Court of Appeals observed that only
    infrequently will liability properly be raised at a CDP hearing, stating: “Within
    this collection-focused framework, liability review plays no more than a minor
    part: Section 6330(c)(2)(B) catches taxpayers who would otherwise fall through
    the cracks.”
    Id. at 166.
    We hold that a circumstance in which a taxpayer timely
    requests and, through no fault of his own, is denied the opportunity to participate
    in a hearing before Appeals is one such instance.
    We have consistently held that where a taxpayer has taken all of the proper
    steps to avail himself of the opportunity to dispute his liability under section
    6330(c)(2)(B), the statute requires that the taxpayer in fact realize that opportunity.
    See Perkins v. Commissioner, 
    129 T.C. 58
    , 66-67 (2007) (holding that an Appeals
    conference initiated before a request for CDP hearing but not yet concluded was
    not a prior opportunity to dispute the tax liability within the meaning of section
    6330(c)(2)(B)); Mason v. Commissioner, 
    132 T.C. 318-321
    (holding that a
    Letter 1153 mailed to a taxpayer’s last known address did not constitute a prior
    -28-
    opportunity to dispute the liability where it was not actually received and
    consequently no protest was filed); see also Romano-Murphy v. Commissioner,
    
    152 T.C. 278
    , 305-313 (2019) (holding that Appeals abused its discretion by
    sustaining levy proceedings for a TFRP where the taxpayer’s timely protest of
    penalty did not result in a final administrative determination by Appeals before
    assessment and observing that the taxpayer’s protest therefore did not result in a
    prior opportunity to dispute the liability). Therefore, to determine whether a TFRP
    liability may be challenged in a CDP case, we look not simply to see whether the
    taxpayer “received” Letter 1153 but whether the taxpayer “ha[d] an opportunity”
    to dispute the TFRP proposed in the Letter 1153.
    3.    No-fault default vs. “last chance”
    In the cases the Commissioner cites, each taxpayer received a Letter 1153
    and then either prosecuted an unsuccessful appeal11 or failed to do so.12 None of
    11
    See Iames v. Commissioner, 
    850 F.3d 160
    , 166-167 (4th Cir. 2017) (“He
    was represented by counsel, who filed his initial protest with the Office of
    Appeals. Prior to the hearing, the officer reviewed the revenue agent’s report, the
    protest, and other documentation. The officer also conferred with a technical
    specialist. At the hearing, Iames’s counsel actually contested Iames’s liability and
    asked for additional documents. The officer followed up on this request, but
    Iames’s counsel failed to respond”); Morgan v. Commissioner, slip op. at 6
    (“Petitioner filed a protest to the proposed TFRPs, arguing that respondent had
    failed to collect the unpaid employment taxes”); McClure v. Commissioner, slip
    op. at 3 (quoting the NOD: “The taxpayer received the notice and submitted an
    (continued...)
    -29-
    those cases involves a circumstance in which the taxpayer timely submitted his
    initial protest to Appeals but then, because he never received Appeals’ follow-up
    in Letter 5157, was deprived of his opportunity to participate in an Appeals
    conference. In this case, however, on the facts before us for purposes of the
    Commissioner’s motion, Mr. Barnhill timely submitted his initial protest but,
    through no fault of his own, was not informed of the scheduling of the conference
    and was thereby deprived of his Appeals conference and of the opportunity (which
    the Letter 1153 had signaled) to submit “additional information” in a later “stage”
    to dispute his liability.
    In the CDP context, when Appeals sends its initial letter to the taxpayer
    scheduling a conference but receives no response, Appeals usually sends the
    taxpayer a “last chance” letter to enable him to complete the process. See, e.g.,
    11
    (...continued)
    inadequate appeal. The taxpayer was afforded an opportunity to perfect his protest
    but failed to do so by the deadline of December 24, 2001”);
    id., slip op.
    at 8
    (“Petitioner contested the liability in response to the Letter 1153, although his
    contest was unsuccessful. Apparently he failed to follow up with Appeals after
    being afforded the opportunity”).
    12
    Solucorp, Ltd. v. Commissioner, at *3 (“Petitioner did not respond to or
    contest the proposed assessment of TFRPs as set forth in the Letter 1153”);
    id. at *9
    (“Petitioner does not allege that it did not receive the Letter 1153.
    Accordingly, we conclude that petitioner received the Letter 1153 and, therefore,
    had a prior opportunity to challenge the underlying liabilities”).
    -30-
    Wong v. Commissioner, T.C. Memo. 2020-32, at *5. But in Mr. Barnhill’s TFRP
    case, when Appeals received no response to its initial scheduling letter
    (Letter 5157), Appeals simply closed the case a mere two days later and instructed
    Collection to assess the penalties. There may be good and sufficient reason for
    this brisk efficiency, but we cannot say that it gave Mr. Barnhill an “opportunity”
    to dispute his liability.
    The Commissioner urges us to hold that Appeals’ actions were enough to
    constitute an opportunity, arguing:
    Neither the plain language of I.R.C. § 6330(c)(2)(B) nor the
    applicable Treasury regulations and case law require that the taxpayer
    exercise his appeal rights or that a taxpayer actually receive a
    conference (whether telephonic or in-person) to constitute a “prior
    opportunity.”
    This is not the first time that the Commissioner has made this argument before the
    Tax Court. See Smith v. Commissioner, at *24 n.8. In Smith, though we declined
    to address this argument (since to do so was unnecessary, as Mr. Smith had failed
    to file a timely protest), we observed:
    [The Commissioner argues] that once a person has received a
    Letter 1153, that person should be considered to have had an
    opportunity to dispute the trust-fund-recovery penalty liabilities even
    if the person actually timely protests the Letter 1153 and the Office of
    Appeals fails to consider the protest. If correct, the argument would
    mean that it would not have mattered even if petitioner had timely
    -31-
    administratively appealed the Letter 1153 to the Office of Appeals,
    but respondent arbitrarily refused to hear his appeal. * * *
    Id. at *24-*25
    (fn. ref. omitted). The facts before us may not suggest a deliberate,
    arbitrary refusal by Appeals to hear Mr. Barnhill’s appeal, but a taxpayer who did
    suffer such a refusal could hardly have received any less of “an opportunity to
    dispute * * * [his] tax liability” for the TFRP at issue within the meaning of
    section 6330(c)(2)(B) than Mr. Barnhill did. As we explain above in part II.B.2.,
    receipt of the Letter 1153 is required not for the sake of receipt itself but rather for
    the opportunity it is supposed to deliver.
    4.     “Harmless error” in the TFRP case?
    The Commissioner further argues that “even if [in the TFRP case] a hearing
    was required (and respondent is not conceding this point), any error would be
    harmless error, as the Appeals officer considered petitioner’s arguments/claims
    [challenging his TFRP liability] prior to rendering her decision.” The harmless
    error rule “is to be used only ‘when a mistake of the administrative body is one
    that clearly had no bearing on the procedure used or the substance of decision
    reached.’” Romano-Murphy v. Commissioner, 
    152 T.C. 311
    (quoting U.S.
    Steel Corp. v. EPA, 
    595 F.2d 207
    , 215 (5th Cir. 1979)).
    -32-
    The Appeals officer may have considered Mr. Barnhill’s initial (and only)
    appeal, but we cannot conclude that her subsequent action involved only harmless
    error. See, e.g.,
    id. at 312-313
    (holding that the harmless error rule does not apply
    where Appeals commits an abuse of discretion in upholding collection action for a
    TFRP where such action was not preceded by a final administrative determination
    of the assessment and may have affected the collection procedure for the penalty);
    cf. Perkins v. Commissioner, 
    129 T.C. 70-71
    (holding that harmless error
    occurred where “the arguments that petitioner has raised against the collection
    action are all frivolous and groundless”). Rather, Mr. Barnhill had filed his appeal
    in response to instructions that indicated a process with multiple “stage[s]” but
    (we assume) did not receive the Letter 5157 and Publication 4227 explaining the
    Appeals process. The Letter 5157 indicated that indeed the process should have
    allowed, before the Appeals conference, for “additional information” to be
    submitted; and then it should have allowed, at the conference, for a “discuss[ion]”
    of “possible settlement of your case”, of the Appeals officer’s “preliminary
    findings”, and of “facts, arguments, and whether the law supports your position”,
    and should have allowed Mr. Barnhill to “present new information or raise new
    issues”. Even if the Appeals officer conscientiously considered Mr. Barnhill’s
    -33-
    initial appeal, we cannot say that the omission of all that potential subsequent
    activity in the TFRP process was harmless.13
    Consequently, on the facts we must assume here, Mr. Barnhill’s TFRP
    appeal was truncated and incomplete, and it did not constitute, for purposes of
    section 6330(c)(2)(B), an “opportunity to dispute such tax liability.” As a result,
    we cannot, in the current procedural context, rule out the possibility that Appeals
    abused its discretion in the subsequent CDP hearing when it barred Mr. Barnhill’s
    liability challenge.
    Conclusion
    We will therefore deny the Commissioner’s motion for summary judgment,
    and to that end--
    An appropriate order will be issued.
    13
    Similarly, any defect resulting from barring Mr. Barnhill’s liability
    challenge in the CDP hearing is not cured by Appeals’ consideration--outside of
    the CDP hearing--of Mr. Barnhill’s offer-in-compromise based on doubt as to
    liability. By Appeals’ lights that was an appropriate manner in which Appeals
    could consider Mr. Barnhill’s liability challenge; but if, as we hold for purposes of
    denying summary judgment, he was entitled to challenge his liability in the CDP
    hearing (subject thereafter to judicial review under section 6330(d)), then
    relegating the liability challenge to the non-CDP context was an abuse of
    discretion.