Nutrition Formulators, Inc. v. Comm'r , 111 T.C.M. 1272 ( 2016 )


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  •                                T.C. Memo. 2016-60
    UNITED STATES TAX COURT
    NUTRITION FORMULATORS, INC., Petitioner v.
    COMMISSIONER OF INTERNAL REVENUE, Respondent
    Docket Nos. 28594-12L, 2589-13L,             Filed April 4, 2016.
    3719-14L.
    Mitchell Stuart Fuerst, Joseph A. DiRuzzo III, Jennifer Correa Riera, and
    Marielys D. Rosado Barreras, for petitioner.
    Michelle M. Robles, William Lee Blagg, and Derek P. Richman, for
    respondent.
    MEMORANDUM FINDINGS OF FACT AND OPINION
    NEGA, Judge: In these consolidated cases, petitioner seeks review of
    respondent’s determination to proceed with collection by lien and/or levy of its
    -2-
    [*2] outstanding tax liabilities for the periods ending June 30, 2007, June 30,
    September 30, and December 31, 2011, and March 31, June 30, and December 31,
    2012.1
    Petitioner subsequently satisfied its liability, including the penalty and
    accrued interest, for the period ending June 30, 2012, and respondent released the
    lien for this period. Therefore, we no longer have jurisdiction to examine
    respondent’s determinations for this period because no amount remains subject to
    collection. See Kelby v. Commissioner, 
    130 T.C. 79
    , 84-85 (2008); Greene-
    Thapedi v. Commissioner, 
    126 T.C. 1
    , 7 (2006); Hefti v. Commissioner, 
    97 T.C. 180
    , 191 (1991), aff’d, 
    983 F.2d 868
    (8th Cir. 1993).
    Petitioner’s collection due process (CDP) hearings were conducted by three
    different settlement officers, SO1, SO2, and SO3. The first hearing, CDP hearing
    1, was conducted by SO1 and covered respondent’s notice of Federal tax lien
    (NFTL) filings and proposed levy action for the tax periods ending June 30, 2007,
    and June 30, September 30, and December 31, 2011. The second hearing, CDP
    hearing 2, was conducted by SO2 and covered respondent’s NFTL filings and
    proposed levy action for the tax periods ending March 31 and June 30, 2012. The
    1
    All section references are to the Internal Revenue Code (Code) as in effect
    at all relevant times, and all Rule References are to the Tax Court Rules of
    Practice and Procedure. All dollar amounts are rounded to the nearest dollar.
    -3-
    [*3] third hearing, CDP hearing 3, was conducted by SO3 and covered
    respondent’s proposed levy action for the tax period ending December 31, 2012.
    The issues for decision are whether the SOs abused their discretion in
    sustaining the NFTL filings and proposed levy actions for the tax periods ending
    June 30, 2007, June 30, September 30, and December 31, 2011, and March 31,
    2012, and the proposed levy action for the tax period ending December 31, 2012,
    and whether respondent should abate petitioner’s additions to tax and penalties for
    some of these periods.
    FINDINGS OF FACT
    Some of the facts have been stipulated and are so found. The stipulation of
    facts and the accompanying exhibits are incorporated herein by this reference.
    Petitioner’s principal place of business was in Florida when its petitions were
    timely filed.
    Brief Background
    Petitioner is a dietary supplement manufacturer with fewer than 500
    employees. On June 25, 2007, the Food and Drug Administration (FDA) issued a
    final agency rule regarding current good manufacturing practices for dietary
    supplements. See 72 Fed. Reg. 34752 (Jun. 25, 2007). The rule set forth
    manufacturing, packaging, labeling, and quality control requirements for dietary
    -4-
    [*4] supplement manufacturers. The compliance date for businesses with fewer
    than 500 employees, but 20 or more full-time employees, was June 25, 2009.
    In March 2008 petitioner discovered that its former accountant had
    embezzled funds from its business. On February 19, 2009, the accountant entered
    a plea of no contest to a charge of second degree grand theft and was ordered to
    pay $80,000 in restitution to petitioner. The case was resolved in the Circuit Court
    of the Eleventh Judicial Circuit in Miami-Dade County, Florida, No. F08-13681.
    Petitioner claims the accountant stole over $1 million but did not offer records
    showing the amount of its claim.
    Petitioner moved its manufacturing operations in 2010. As a result of the
    move, it incurred $1.56 million in construction debt to Wells Fargo and moving
    expenses, including additional expenses for employees. Its debt obligation to
    Wells Fargo limited its ability to pay its suppliers, its creditors, and the Internal
    Revenue Service (IRS).
    Petitioner argues that it was forced to move because it was not able to
    retrofit its manufacturing plant to comply with the FDA regulations. Petitioner
    argues that its distressed financial position caused it to contemplate a merger with
    a pharmaceutical company, but the merger ultimately fizzled out. Petitioner,
    -5-
    [*5] however, provided limited information about the merger to the IRS, stating
    that its details were confidential.
    Petitioner’s Outstanding Tax Liabilities, NFTLs, and Notices of Intent To Levy
    For tax years 2007-12, petitioner was required to file Forms 941,
    Employer’s Quarterly Federal Tax Return. As part of its tax obligation, petitioner
    had to pay quarterly the employment taxes it reported on Forms 941 and to make
    Federal tax deposits of its employment taxes to the IRS throughout each quarter.
    Petitioner filed late Forms 941 for the tax periods ending June 30, 2007 and
    2011. Petitioner did not timely make Federal tax deposits and did not timely pay
    its employment taxes for the tax periods ending June 30, 2007, June 30, September
    30, and December 31, 2011, and March 31 and December 31, 2012. Petitioner did
    not timely make Federal tax deposits for the tax period ending June 30, 2012.
    For tax years 2010-12, petitioner filed Forms 1120S, U.S. Income Tax
    Return for an S Corporation, and claimed tax loss deductions of $500,910,
    $641,643, and $89,540, respectively. These same years it claimed depreciation
    deductions of $873,110, $593,808, and $190,505, respectively.
    Respondent assessed additions to tax for petitioner’s failure to timely file
    Forms 941 for the tax periods ending June 30, 2007 and 2011. Respondent
    assessed penalties for petitioner’s failure to timely make tax deposits and assessed
    -6-
    [*6] additions to tax for petitioner’s failure to timely pay employment taxes for the
    tax periods ending June 30, 2007, June 30, September 30, and December 31, 2011,
    and March 31 and December 31, 2012. Respondent assessed penalties for
    petitioner’s failure to timely make tax deposits for the tax period ending June 30,
    2012. Thereafter, respondent filed NFTLs for the tax periods ending June 30,
    2007, June 30, September 30, and December 31, 2011, and March 31 and June 30,
    2012. Respondent mailed petitioner Letters 3172, Notice of Federal Tax Lien
    Filing and Your Right to a Hearing Under I.R.C. 6320, advising it of the recorded
    liens.
    Respondent also mailed petitioner Letters 1058, Final Notice -- Notice of
    Intent to Levy and Notice of Your Right to a Hearing, for collection of its unpaid
    liabilities for these same tax periods and the tax period ending December 31, 2012.
    In response to these notices, petitioner timely submitted to respondent Forms
    12153, Request for a Collection Due Process or Equivalent Hearing (CDP hearing
    requests).
    CDP Hearing 1
    CDP hearing 1 was conducted by SO1 and covered liens and the proposed
    levy action for tax periods ending June 30, 2007, and June 30, September 30 and
    December 31, 2011. Petitioner submitted multiple CDP hearing requests for these
    -7-
    [*7] tax periods. In its requests petitioner repeatedly asked for: (1) an affordable
    payment agreement acceptable to respondent; (2) penalty abatement; and (3)
    withdrawal of the NFTLs. The CDP hearing requests each included a copy of the
    “Loan Closing Statement” between Wells Fargo and petitioner.
    SO1 scheduled a telephone CDP hearing for July 25, 2012, and requested
    certain financial documentation from petitioner before the hearing, including (1)
    Form 433-B, Collection Information Statement for Businesses, with attachments,
    (2) Form 941 for the period ending June 30, 2012, (3) proof of Federal tax
    deposits for periods ending June 30 and September 30, 2012; and (4) proof of
    Form 940, Employer’s Annual Federal Unemployment (FUTA) Tax Return,
    payments for 2012. The parties thereafter agreed to reschedule the CDP hearing to
    August 8, 2012.
    On July 30, 2012, petitioner provided Form 433-B with the requisite
    attachments and Form 941 for the period ending June 30, 2012. On Form 433-B
    petitioner reported income of $782,014 and expenses of $738,873 for June 2012.
    Petitioner also provided a spreadsheet purporting to show Federal tax deposits for
    periods ending June 30 and September 30, 2012, and Form 940 payments for
    2012.
    -8-
    [*8] On August 8, 2012, SO1 held a telephone CDP hearing with petitioner’s
    counsel. During the call, petitioner’s counsel stated that petitioner wanted an
    installment agreement of $20,000 per month. SO1 stated that she did not have a
    problem with the proposal as long as the balances would be fully paid within 72
    months and petitioner could establish current compliance with its tax obligations.
    SO1 examined petitioner’s records and confirmed that it had not made Federal tax
    deposits for the tax period ending March, 31, 2012. Petitioner did not propose any
    other collection alternative.
    On September 12, 2012, petitioner’s counsel provided additional
    documentation to SO1 including: (1) proof of filing Form 941 for the period
    ending June 30, 2012; (2) proof of Federal tax deposits for the period ending
    September 30, 2012; (3) proof of funds lent to petitioner when petitioner’s new
    facility was undergoing construction; and (4) an explanation of how petitioner’s
    former accountant used checks made out to “cash” as a way to embezzle funds
    from petitioner.
    On September 25, 2012, SO1 spoke to petitioner’s counsel and requested
    that petitioner provide a copy of its 2011 income tax return by October 2, 2012.
    SO1 stated that she would recommend to her manager an abatement of the failure
    to deposit penalty and failure to pay addition to tax for the period ending June 30,
    -9-
    [*9] 2007, because petitioner’s former accountant had embezzled money from
    petitioner during that time. SO1 did not believe abatement of any other penalties
    or additions to tax was warranted. SO1 stated that she would be willing to accept
    an installment agreement of $20,000 per month even though petitioner’s financial
    information showed it could pay twice that amount. Petitioner’s counsel explained
    that petitioner was working on a merger and that it would be able to fully pay its
    outstanding liabilities within a few months. Petitioner’s counsel told SO1 that he
    did not want to commit to an installment agreement without speaking to petitioner.
    SO1 asked petitioner’s counsel to let her know by October 2, 2012, how he wanted
    to proceed.
    On October 2, 2012, petitioner’s counsel told SO1 that it would take some
    time to complete the merger and that he wanted her to issue a notice of
    determination. Petitioner did not propose any other collection alternative at that
    time. Petitioner did not provide SO1 with a copy of its 2011 tax return or any
    information about the potential merger.
    On October 22, 2012, SO1 sent petitioner a Notice of Determination
    Concerning Collection Action(s) Under Section 6320 and/or 6330 (notice of
    determination), sustaining the lien filings and proposed levies. SO1 agreed to
    abate the failure to deposit penalty and failure to pay addition to tax for the period
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    [*10] ending June 30, 2007, but denied abatement of any other penalties and
    additions to tax for the tax periods covered by this CDP hearing.
    CDP Hearing 2
    CDP hearing 2 was conducted by SO2 and covered liens and the proposed
    levy action for tax periods ending March 31 and June 30, 2012. Among
    petitioner’s four CDP hearing requests for these tax periods were requests for
    penalty abatement and withdrawal of the NFTLs. In the requests petitioner stated
    that it was undertaking a merger with a third party that would pay its outstanding
    taxes at the closing of the merger. Petitioner argued that the IRS should cease all
    collection action before the closing of the proposed merger since its interest was
    protected by previous liens filed. Petitioner did not request an installment
    agreement, an offer-in-compromise, or any other collection alternative. The CDP
    hearing requests also contained a copy of the “Loan Closing Statement” between
    Wells Fargo and petitioner.
    SO2 scheduled a telephone CDP hearing for December 13, 2012, and
    requested certain documentation from petitioner before the hearing, including
    proof of petitioner’s current Federal tax deposits and verification of its claim that a
    third party would fully pay the outstanding liabilities.
    - 11 -
    [*11] On December 6, 2012, petitioner sent a package of documents to SO2 with a
    corresponding letter. In the letter, petitioner’s counsel indicated that petitioner
    would not provide documents related to petitioner’s potential merger. The
    documents included a Form 433-B in which petitioner reported income of
    $782,014 and expenses of $738,873 for the month of June 2012. The following
    day, petitioner provided another batch of documents. These documents included a
    copy of Form 941 for the tax period ending September 30, 2012, and proof of
    Federal tax deposits for petitioner’s Form 940 FUTA tax liability for the period
    ending December 31, 2012.
    On December 13, 2012, SO2 conducted a telephone hearing with
    petitioner’s counsel during which petitioner’s counsel expressed interest in an
    installment agreement in the event that the merger did not occur. When SO2
    asked when petitioner’s merger would be completed, petitioner’s counsel
    responded that he was unsure. Petitioner’s counsel did not provide any details
    regarding petitioner’s potential merger or when it might close. SO2 confirmed
    that petitioner was not in current compliance on its Federal tax deposits for its
    Form 941 tax liabilities for the periods ending March 31 and December 31, 2012
    and that it was precluded from seeking collection alternatives. SO2 concluded that
    petitioner had not provided adequate evidence to warrant abatement of the failure
    - 12 -
    [*12] to deposit penalties because it could not show that the FDA regulations had
    required it to move--i.e., that its prior facility was not adequate to meet the FDA
    regulations. SO2 stated that the NFTLs were filed in accordance with all legal and
    procedural requirements and were necessary to protect the Government’s interest
    in petitioner’s assets.
    On December 31, 2012, SO2 sent to petitioner four notices of determination
    sustaining the lien filings and proposed levies for the tax periods ending March 31
    and June 30, 2012. The notices of determination stated that: (1) petitioner was
    not eligible for collection alternatives because petitioner was not in current
    compliance on its Federal tax deposits; (2) petitioner had failed to provide
    documents relating to petitioner’s potential merger; and (3) petitioner’s request for
    penalty abatement was denied because petitioner had provided no evidence
    warranting abatement.
    On June 18, 2013, petitioner paid its outstanding liability, including the
    failure to deposit penalty, for the tax period ending June 30, 2012. On July 5,
    2013, respondent released the lien for this period.
    CDP Hearing 3
    CDP hearing 3 was conducted by SO3 and covered the proposed levy action
    for the tax period ending December 31, 2012. In its CDP hearing request for this
    - 13 -
    [*13] tax period, petitioner requested an installment agreement; it did not request
    any abatement of the additions to tax or penalty assessed by respondent.
    SO3 scheduled a telephone CDP hearing for December 3, 2013, and
    requested certain documentation from petitioner before the hearing, including a
    completed Form 433-B with supporting financial documentation for the prior three
    months.
    On December 3, 2013, at the request of petitioner’s counsel, SO3 agreed to
    reschedule the telephone CDP hearing for December 19, 2013, and extend the
    deadline for providing financial information. SO3 explained that the information
    had to be received before the rescheduled telephone CDP hearing. Petitioner’s
    counsel agreed to provide the requested financial information before the
    rescheduled hearing but failed to do so.
    On December 19, 2013, SO3 conducted a telephone CDP hearing with
    petitioner’s counsel. SO3 explained that she could not determine whether an
    installment agreement was appropriate because petitioner had never provided the
    requested financial information. SO3 asked petitioner’s counsel whether
    petitioner was challenging the liability and petitioner’s counsel said it was not.
    Petitioner did not request any other collection alternatives.
    - 14 -
    [*14] On January 21, 2014, SO3 sent petitioner a notice of determination
    sustaining the proposed levy. The notice explained that petitioner had failed to
    provide information requested by SO3 and that she was therefore unable to
    determine either petitioner’s ability to pay or an appropriate collection alternative.
    The notice also stated that petitioner did not dispute the amount of its liability.
    OPINION
    Section 6301 empowers the Commissioner to collect taxes imposed by the
    internal revenue laws. To further that objective, Congress has provided that the
    Commissioner may effect the collection of taxes by, among other methods, liens
    and levies. Section 6321 imposes a lien in favor of the United States on all
    property and property rights of a taxpayer liable for taxes after a demand for the
    payment of the taxes has been made and the taxpayer fails to pay those taxes. The
    lien arises at the time assessment is made and continues until the liability is
    satisfied or becomes unenforceable by lapse of time. Sec. 6322. The filing of an
    NFTL ensures priority of the Federal tax lien over claims of most competing
    creditors. See sec. 6323. Section 6331(a) authorizes the Commissioner to levy
    upon all property or property rights of any taxpayer liable for any tax who neglects
    or refuses to pay that liability within 10 days after notice and demand for payment.
    - 15 -
    [*15] When the Commissioner pursues collection by lien or levy, he must notify
    the affected taxpayer in writing of his or her right to a CDP hearing with an
    impartial officer from the IRS Office of Appeals. See secs. 6320(a) and (b)
    (relating to liens), 6330(a) and (b) (relating to levies). Where a hearing is
    requested, whether in response to an NFTL filing or a proposed levy, the presiding
    Appeals officer must satisfy the standards set forth in section 6330. See secs.
    6320(c), 6330(c).
    Specifically, as part of the CDP hearing, the Appeals officer must take into
    consideration: (1) verification that the requirements of applicable law and
    administrative procedure have been met; (2) relevant issues raised by the taxpayer
    concerning the collection action; and (3) whether the proposed collection action
    balances the need for the efficient collection of tax with the taxpayer’s legitimate
    concern that the collection action be no more intrusive than necessary. Sec.
    6330(c)(3). Relevant issues may include appropriate spousal defenses, challenges
    to the appropriateness of the collection actions, and potential collection
    alternatives such as an installment agreement or an offer-in-compromise. Sec.
    6330(c)(2)(A). The Appeals officer also may decide to withdraw an NFTL when
    circumstances permit. See sec. 6323(j). Withdrawal is permissible when, among
    other things, the Secretary determines that the “withdrawal of such notice will
    - 16 -
    [*16] facilitate the collection of the tax liability” or “the withdrawal of such notice
    would be in the best interests of the taxpayer * * * and the United States.”
    Id. During the CDP
    hearing, a taxpayer may challenge the existence or amount
    of the underlying tax liability if the taxpayer did not receive a notice of deficiency
    or did not otherwise have the opportunity to dispute the liability. Sec.
    6330(c)(2)(B). A taxpayer’s underlying tax liability includes penalties and
    additions to tax that are part of the unpaid tax that the Commissioner seeks to
    collect. See Gray v. Commissioner, 
    138 T.C. 295
    , 300 (2012); Katz v.
    Commissioner, 
    115 T.C. 329
    , 338-339 (2000). Where the validity of the
    underlying liability is properly at issue during the hearing, we review Appeals’
    determination of that issue de novo. Sego v. Commissioner, 
    114 T.C. 604
    , 610
    (2000). The taxpayer has the burden of proof regarding challenges to its
    underlying liabilities. See Rule 142(a).
    I.    Review of Penalties and Additions to Tax Assessed Against Petitioner
    At the outset we note that respondent agreed to abate the section 6656(a)
    penalty and the section 6651(a)(2) addition to tax for the tax period ending June
    30, 2007, because of petitioner’s former accountant’s embezzlement around that
    time. We also note that petitioner failed to challenge the section 6656(a) penalty
    and section 6651(a)(2) addition to tax for the tax period ending December 31,
    - 17 -
    [*17] 2012, during CDP hearing 3 or in its briefs. Therefore, petitioner’s
    underlying penalty and addition to tax for that period are not properly before the
    Court. See Rule 331(b)(4); secs. 301.6320-1(f)(2), Q&A-F3, 301.6330-1(f)(2),
    Q&A-F3, Proced. & Admin. Regs.; see also McLaine v. Commissioner, 
    138 T.C. 228
    , 243 (2012).
    That leaves us to consider the section 6651(a)(1) additions to tax for tax
    periods ending June 30, 2007 and 2011, and the section 6656(a) penalties and the
    section 6651(a)(2) additions to tax for tax periods ending June 30, September 30,
    and December 31, 2011, and March 31, 2012. We review these challenges de
    novo. See Sego v. Commissioner, 
    114 T.C. 610
    .
    Section 6656(a) imposes a penalty for failing to timely make a required
    deposit of taxes in an authorized Government depository unless the failure was
    due to reasonable cause and not willful neglect. Section 6651(a)(2) imposes an
    addition to tax for failing to pay taxes shown on a return on or before the date
    prescribed (taking into account any extension of time for payment), unless it is
    shown that the failure is due to reasonable cause and not due to willful neglect.
    Section 6651(a)(1) provides for an addition to tax for failure to timely file a return,
    unless it is shown that the failure is due to reasonable cause and not due to willful
    neglect.
    - 18 -
    [*18] In evaluating reasonable cause under section 6656, the Court looks to the
    analogous provisions of section 6651(a)(2). See Stevens Techs., Inc. v.
    Commissioner, T.C. Memo. 2014-13. Reasonable cause exists for purposes of
    section 6651(a)(2) if the taxpayer makes a satisfactory showing that it exercised
    ordinary business care and prudence in providing for payment of its tax liability
    but nevertheless either was unable to timely pay the tax or would suffer undue
    hardship if the payment was made on time. See sec. 301.6651-1(c)(1), Proced. &
    Admin. Regs. Reasonable cause exists for purposes of section 6651(a)(1) if the
    taxpayer makes a satisfactory showing that it exercised ordinary business care and
    prudence and was nevertheless unable to file the return within the prescribed time.
    See sec. 301.6651-1(c)(1), Proced. & Admin. Regs.
    For the remaining penalties and additions to tax at issue, petitioner
    essentially makes the same arguments to show it had reasonable cause as it makes
    to show respondent’s purported abuse of discretion. Petitioner argues mainly that
    its former accountant embezzled more than what she was ordered to pay in
    restitution and that SO1 agreed with this assessment. This would be relevant if
    petitioner was able to show that the embezzlement affected its ability to pay
    employment taxes for tax years 2011 and 2012, but petitioner was not able to do
    so. Petitioner also argues that it incurred a large amount of debt while moving its
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    [*19] manufacturing operations in order to comply with FDA regulations. But
    petitioner did not show the SOs that it was required to move because of the FDA
    regulations or that the costs incurred to move affected its ability to timely file its
    tax returns or pay taxes. Without more, we hold that petitioner does not have
    reasonable cause for its failure to timely file tax returns, timely make Federal tax
    deposits, and timely pay taxes. Accordingly we hold petitioner liable for the
    section 6651(a)(1) additions to tax for tax periods ending June 30, 2007 and 2011,
    and the section 6656(a) penalties and 6651(a)(2) additions to tax for tax periods
    ending June 30, September 30, and December 31, 2011, and March 31, 2012.
    II.   Review of Appeals’ Determinations to Sustain the Proposed Collection
    Actions
    Appeals’ determinations of nonliability issues are reviewed for abuse of
    discretion. Goza v. Commissioner, 
    114 T.C. 176
    , 181-182 (2000). In reviewing
    for abuse of discretion, generally we consider only arguments, issues, and other
    matters that were raised at the section 6330 hearing or otherwise brought to the
    attention of the Appeals Office. Magana v. Commissioner, 
    118 T.C. 488
    , 493
    (2002); see also sec. 301.6330-1(f)(2), Q&A-F3, Proced. & Admin. Regs. Abuse
    of discretion exists where the Appeals officer’s determinations are arbitrary,
    capricious, or without sound basis in fact or law. Giamelli v. Commissioner, 129
    - 20 -
    [*20] T.C. 107, 111 (2007). The taxpayer has the burden to prove abuse of
    discretion. See Rule 142(a).
    Petitioner argues that it provided the SOs with voluminous documentation
    to show its dire financial condition and the SOs did not take this information into
    account in sustaining the collection actions. Petitioner further argues that
    withdrawal of the NFTLs was appropriate because it provided the SOs with
    adequate information to show the liens negatively affected its ability to obtain
    financing. Finally, petitioner argues that the SOs refused to consider several
    proposed installment agreements.
    Respondent argues that petitioner withdrew its request for an installment
    agreement even though SO1 had tentatively agreed to it during CDP hearing 1.
    Respondent argues that petitioner did not properly propose other collection
    alternatives for any of the tax periods ending June 30, 2007, June 30, September
    30, and December 31, 2011, and March 31, June 30, and December 31, 2012, and
    did not provide the SOs with adequate information to assess any other collection
    alternative. Respondent also argues that with respect to CDP hearing 2, petitioner
    was not in current compliance on its Federal tax deposits.
    The underlying theme of both parties’ arguments for all three CDP hearings
    is whether petitioner provided the SOs with ample documentation to pursue
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    [*21] collection alternatives (other than its initial proposal for an installment
    agreement) or withdraw the liens entirely. Although petitioner provided
    respondent with voluminous documentation, the documents did not prove that its
    former accountant stole the amount petitioner claims and they did not show that
    the FDA regulations required it to move--i.e., they did not provide evidence that
    its prior facility could not meet the requirements under the regulations. More
    importantly though, petitioner’s documents did not specify how these events
    (which occurred in 2008 and 2010) prevented it from timely paying its
    employment taxes for the tax periods ending June 30, 2007, June 30, September
    30, and December 31, 2011, and March 31 and December 31, 2012. In fact, if
    anything, documents such as petitioner’s Form 433-B and Forms 1120S showed
    that petitioner had enough cashflow to timely pay its liabilities. For instance,
    petitioner’s Form 433-B showed that it had positive cashflow for June 2012 and
    petitioner’s Forms 1120S showed that depreciation deductions rather than
    economic losses made up most of its losses.
    Petitioner argues that respondent’s determination was based on petitioner’s
    failure to submit a written installment agreement. There is no requirement that a
    taxpayer’s initial request for an installment agreement be in writing although the
    Code and the regulations require an approved installment agreement to be in
    - 22 -
    [*22] writing. Sec. 6159(a); Seagrave v. United States, 221 F. App’x 457, 459
    (7th Cir. 2007); sec. 301.6159-1(c)(2), Proced. & Admin. Regs. However, a
    taxpayer must properly request a collection alternative before the Commissioner
    can consider it. See Glossop v. Commissioner, T.C. Memo. 2013-208; Veneziano
    v. Commissioner, T.C. Memo. 2011-160; Swanton v. Commissioner, T.C. 2010-
    140, slip op. at 17 (citing Kendricks v. Commissioner, 
    124 T.C. 69
    , 79 (2005)).
    Here nothing in the record shows that petitioner seriously considered any
    collection alternative, written or otherwise, other than the initial request for an
    installment agreement of $20,000 per month during CDP hearing 1. Petitioner
    withdrew this request thereafter by asking SO1 to issue a notice of determination.
    Although petitioner requested an installment agreement in its CDP request for
    CDP hearing 3, petitioner failed to provide SO3 with the financial information
    necessary for SO3 to assess the viability of its request. See sec. 301.6320-1(e)(1),
    Proced. & Admin. Regs. (taxpayers are expected to provide all relevant
    information requested by the Appeals Office, including financial statements, for its
    consideration of the facts and issues involved in the hearing).
    Finally, petitioner relies on Alessio Azzari, Inc. v. Commissioner, 
    136 T.C. 178
    (2011), to show that the Commissioner may not premise a denial of a request
    for an installment agreement upon a taxpayer’s momentary noncompliance on its
    - 23 -
    [*23] Federal tax deposits. In support of this argument, petitioner cites the
    Internal Revenue Manual (IRM) to show that taxpayers need not be in compliance
    with Federal tax deposit requirements to have a pending installment agreement.
    See IRM pt. 5.14.1.3(5) (Mar. 4, 2011). First, we note the well-settled principles
    that the IRM does not have the force of law, is not binding on the IRS, and confers
    no rights on taxpayers. United States v. Caceres, 
    440 U.S. 741
    , 751 (1979); Fargo
    v. Commissioner, 
    447 F.3d 706
    , 713 (9th Cir. 2006), aff’g T.C. Memo. 2004-13;
    McGaughy v. Commissioner, T.C. Memo. 2010-183. Second, petitioner’s reliance
    on Alessio Azzari, Inc., is misplaced. In that case, the Commissioner’s own abuse
    of discretion contributed to the taxpayer’s failure to make timely deposits. See
    Alessio Azzari, Inc. v. Commissioner, 
    136 T.C. 194
    . Here, respondent’s actions
    did not contribute to petitioner’s repeated failures to comply with the tax laws.
    It is clear from our review of the record that the SOs verified that the
    requirements of applicable law and administrative procedure were followed,
    properly considered the issues petitioner raised during its CDP hearings, and
    properly balanced the need for efficient collection of taxes with petitioner’s
    legitimate concern that collection action be no more intrusive than necessary. An
    SO’s decision to decline to withdraw an NFTL is discretionary, and none of the
    circumstances permitting withdrawal are present in these cases. See Kyereme v.
    - 24 -
    [*24] Commissioner, T.C. Memo. 2012-174; Crisan v. Commissioner, T.C. Memo.
    2007-67; see also sec. 301.6323(j)-1(c), Proced. & Admin. Regs. Accordingly, we
    sustain respondent’s determination to proceed with the collection actions.
    We have considered all the other arguments made by the parties, and to the
    extent not discussed above, find those arguments to be irrelevant, moot, or without
    merit.
    To reflect the foregoing,
    Decisions will be entered
    for respondent in docket Nos.
    28594-12L and 3719-14L.
    An appropriate order and
    decision will be entered in docket
    No. 2589-13L.