Vodafone Americas Holdings Inc. & Subsidiaries v. Richard H. Roberts, Commissioner of Revenue, State of Tennessee ( 2014 )


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  •                 IN THE COURT OF APPEALS OF TENNESSEE
    AT NASHVILLE
    November 21, 2013 Session
    VODAFONE AMERICAS HOLDINGS INC. & SUBSIDIARIES v.
    RICHARD H. ROBERTS, COMMISSIONER OF REVENUE, STATE OF
    TENNESSEE
    Appeal from the Chancery Court for Davidson County
    No. 071860IV    Russell T. Perkins, Judge
    No. M2013-00947-COA-R3-CV           - Filed June 23, 2014
    At issue in this case is the methodology by which multi-state taxpayers are to compute their
    liability for franchise and excise taxes to Tennessee and, specifically, the authority of the
    Commissioner of Revenue to require the taxpayers to use an apportionment methodology
    other than the standard cost of performance methodology codified in Tenn. Code Ann. §§
    67-4-2012 and 67-4-2110. Plaintiffs, taxpayers that provide wireless communication and data
    services within and without Tennessee, contend they are entitled to apportion their receipts
    (income) based upon Tennessee’s standard apportionment formulas because the majority of
    their “earnings producing activities” occurred in a state other than Tennessee. The
    Commissioner of Revenue disagreed, insisting that Plaintiffs’ approach, even if statistically
    correct and derived from the language of Tenn. Code Ann. § 67-4-2012(i)(2), fails to meet
    the higher goal of fairly representing the business Plaintiffs derive from Tennessee. For this
    reason the Commissioner, acting pursuant to Tenn. Code Ann. § 67-4-2014(a), varied the
    standard formula requiring Plaintiffs to include “as Tennessee sales” its receipts from service
    provided to customers with Tennessee billing addresses. The trial court affirmed the decision.
    In this appeal, Plaintiffs contend the Commissioner does not have authority to impose a
    variance unless “unusual fact situations,” which are unique to the particular taxpayers,
    produce “incongruous results” unintended by Tenn. Code Ann. § 67-4-2012; they also insist
    that no unusual fact situations exist and that no incongruous results occurred when the
    statutorily-mandated cost of performance methodology was applied. We have determined that
    the Commissioner acted within the scope of the discretion granted to him by the statutes and
    rules. Therefore, we affirm the trial court’s decision.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court Affirmed
    A NDY D. B ENNETT, J., delivered the opinion of the Court, in which P ATRICIA J. C OTTRELL,
    P.J., M.S., joined. F RANK G. C LEMENT, J R., J., filed a dissenting opinion.
    Michael D. Sontag, Stephen J. Jasper, and Ashley N. Bassel, Nashville, Tennessee, for the
    appellant, Vodafone Americas Holdings, Inc.
    Robert E. Cooper, Jr., Attorney General and Reporter, William E. Young, Solicitor General,
    Charles L. Lewis, Deputy Attorney General, and Talmage M. Watts, Senior Counsel,
    Nashville, Tennessee, for the appellee, Richard H. Roberts,1 Commissioner of Revenue, State
    of Tennessee.
    OPINION
    The taxpayers, Vodafone Americas Holdings Inc. and several of its subsidiaries,2 own
    a 45% partnership interest in Cellco Partnership,3 a Delaware company that does business
    throughout the United States as Verizon Wireless phone services. Some of Cellco’s
    customers, meaning customers of Verizon Wireless, had Tennessee billing addresses during
    the tax period at issue; other customers had billing addresses in other states.
    For the tax period at issue, January 1, 2002 through March 31, 2006, Vodafone and
    its subsidiaries (“Plaintiffs”) paid $13,645,288 in excise and franchise taxes to the Tennessee
    Department of Revenue. On August 16, 2007, Plaintiffs timely filed their original complaint
    1
    Reagan Farr was the Commissioner of Revenue of the State of Tennessee when this action was
    commenced and he was a defendant in his official capacity. Tenn. R. App. P. 19(c) provides that when an
    officer of the state is a party in his official capacity and during the pendency of the action he ceases to hold
    office, the officer’s successor is automatically substituted as a party. Richard H. Roberts succeeded Mr. Farr
    as Commissioner of Revenue. Thus, pursuant to Tenn. R. App. P. 19(c), Commissioner Roberts is substituted
    for Mr. Farr as the defendant.
    2
    Vodafone Americas Holdings Inc. (“VAHI”), is a wholly owned, indirect subsidiary of Vodafone
    Group Plc, a British mobile phone operator headquartered in Newbury, Berkshire, England, which is a
    mobile telecommunications network company with ownership interests in 27 countries on five continents.
    VAHI has four direct and indirect subsidiaries: Vodafone Americas Inc. (“VAI”), Vodafone Holdings Inc.
    (“VHI”), JV PartnerCo, LLC, and AirTouch Paging, Inc. VHI and VAI are partners in a wholly-owned
    partnership, PCS Nucleus, L.P., a Delaware limited partnership. VAI is a wholly-owned subsidiary of VAHI
    and is a Delaware corporation with its principal place of business and commercial domicile during the years
    at issue being located in Walnut Creek, California. AirTouch Paging was a Nevada corporation with its
    principal place of business and commercial domicile during the years at issue being located in Walnut Creek,
    California. AirTouch Paging was merged into JV PartnerCo on March 31, 2003, with JV PartnerCo as the
    surviving entity. VAI is the single member of JV PartnerCo.
    3
    Verizon Communications Inc. owns the remaining 55% interest in Cellco; however, Verizon
    Communications Inc. has no involvement in this appeal.
    -2-
    seeking a refund of franchise and excise taxes paid to the Tennessee Department of Revenue
    for the period at issue.
    In the original complaint Plaintiffs contended, inter alia, that they were not subject
    to the franchise and excise tax because they did not conduct business in Tennessee during
    the relevant period.4 The Commissioner filed an answer denying all claims.
    While this action was pending, Plaintiffs commissioned a study by
    PricewaterhouseCoopers and, after receiving the report, decided they had been using “the
    wrong methodology” to calculate their franchise and excise tax liability to Tennessee. As a
    result, Plaintiffs filed an amended complaint on December 23, 2008, in which they asserted
    that they were entitled to calculate their Tennessee tax liability pursuant to the
    statutorily-mandated “cost of performance methodology” in Tenn. Code Ann. § 67-4-2012(i).
    The operative claim for purposes of this appeal was asserted in Count Eight of the
    Amended Complaint, which reads as follows:
    25. In the alternative, even if the earnings Plaintiff received as a result of its
    ownership interests in Cellco were to constitute business earnings subject to
    Tennessee franchise and excise tax, the amount of Tennessee franchise and
    excise taxes [Plaintiffs] paid during the years at issue was in error because the
    amounts paid were based on an incorrect over-apportionment of Cellco’s sales
    to Tennessee during the years at issue.
    26. Under Tennessee law, a taxpayer with business activities taxable both
    within and without the State of Tennessee must determine the amount of
    Tennessee franchise and excise taxes owed by apportioning its business
    earnings among the various states in which it conducts business. See Tenn.
    Code Ann. §§ 67-4-2110 and 67-4-2110 [sic]. The precise apportionment is
    determined according to the formula provided in Tenn. Code Ann. §§ 67-4-
    2012 and 67-4-2111 which, generally speaking, determines the percentage of
    a taxpayer’s business earnings to apportion to Tennessee based on the average
    of the following factors: the property factor, the payroll factor, and the receipts
    or sales factor (this factor is double weighted). These factors represent the
    percentage - expressed in terms of a fraction - of a taxpayer’s overall property,
    payroll, or sales located in Tennessee during the relevant tax period.
    27. Under Tenn. Code Ann. § 67-4-2012(g), the receipt or sales factor is a
    4
    This issue was referred to by the parties as the “nexus issue.”
    -3-
    fraction, the numerator of which is a taxpayer’s total receipts attributed to
    Tennessee during the relevant tax period and the denominator of which is the
    taxpayer’s total receipts everywhere during the tax period. Tenn. Code Ann.
    § 67-4-2012(g) also provides that a taxpayer’s ownership share of the gross
    receipts of a general partnership in which it has an ownership interest
    constitutes receipts to be included in the taxpayer’s sales factor.
    28. Assuming for the purposes of this Court that the earnings Plaintiff received
    as a result of its ownership interests in Cellco were business earnings subject
    to Tennessee franchise and excise tax, those earnings must be included in the
    denominator of Plaintiff’s sales or receipts factor pursuant to Tenn. Code Ann.
    § 67-4-2012(g). The earnings, however, would only be included in the
    numerator of Plaintiff’s sales or receipts factor to the extent those earnings
    could be attributed to Tennessee during the years at issue.
    29. Under Tenn. Code Ann. § 67-4-2012(i), sales other than sales of tangible
    personal property are attributable to Tennessee - and, therefore, included in the
    numerator of a taxpayer’s sales or receipts factor - if and only if the majority
    of the taxpayer’s earnings producing activity related to the intangible property
    was performed in Tennessee. For those purposes, the determination of where
    the majority of a taxpayer’s earnings producing activity took place is based on
    the cost of performance associated with that activity.
    30. In the franchise and excise tax returns [Plaintiffs] filed with Tennessee
    during the years at issue, [Plaintiffs] attributed to Tennessee earnings from the
    sales of Cellco’s telecommunication service based on the billing addresses of
    Cellco’s customers. In other words, earnings from sales of Cellco’s
    telecommunication service were attributed to Tennessee if the customer to
    whom the service was sold had a Tennessee billing address. This method of
    attributing earnings from the sales of Cellco’s telecommunication service was
    in error and contrary to Tennessee law. Because Cellco’s sales of its
    telecommunication service constitute sales other than sales of tangible personal
    property, Tenn. Code Ann. § 67-4-2012(i) provides that the earnings from each
    such sale should only be attributed to Tennessee if the majority of costs
    incurred in providing the service sold took place in Tennessee.
    31. By using the billing address of Cellco’s customers, rather than a cost of
    performance analysis, to attribute to Tennessee earnings from the sale of
    Cellco’s telecommunication service, [Plaintiffs] substantially overstated the
    amount of those earnings attributed to Tennessee in their franchise and excise
    -4-
    tax returns originally filed for the years at issue. The amount of Tennessee
    franchise and excise taxes [Plaintiffs] paid during the years at issue, therefore,
    was in error and contrary to the laws of Tennessee.
    32. Accordingly, even if the earnings Plaintiff received as a result of its
    ownership interest in Cellco constitute business earnings subject to Tennessee
    franchise and excise tax, Plaintiff is entitled to a refund of Tennessee franchise
    and excise taxes for the years at issue, the amount of which is equal to the
    difference between the amount [Plaintiffs] paid and the amount that would be
    owed through the correct application of a sales factor that only attributed to
    Tennessee those earnings from the sales of Cellco’s telecommunication service
    where the majority of costs incurred with regard to the service sold took place
    in Tennessee.
    In their prayer for relief, Plaintiffs asked to “be awarded a refund of franchise and
    excise taxes in the amount of $13,645,288, together with such interest as may be due
    [Plaintiffs] under Tenn. Code Ann. § 67-1-1803(b);” plus “all of the costs of this cause,
    together with its reasonable attorney’s fees and expenses of litigation incurred herein,
    pursuant to Tenn. Code Ann. § 67-1-1803(d).”
    The Commissioner filed an answer on February 13, 2008, denying that Plaintiffs were
    entitled to any refund and requesting that he be awarded attorneys’ fees and expenses
    pursuant to Tenn. Code Ann. § 67-1-1803(d) should judgment be rendered in his favor.
    Two years later, by letter dated May 21, 2010, Plaintiffs were informed that the
    Commissioner, sua sponte, imposed a variance pursuant to Tenn. Code Ann. §§ 67-4-2014(a)
    and 67-4-2112(a) (also referred to collectively as “the variance statute”). The Commissioner
    ruled that a variance was necessary to effectuate an equitable computation and allocation that
    fairly represents the extent of Plaintiffs’ business activities in Tennessee. Specifically, the
    variance imposed by the Commissioner required Plaintiffs to continue to assign to the
    numerator of the “sales factor” of the Tennessee apportionment formula its receipts for cell
    phone services (not cell phone products) it provided to customers with Tennessee billing
    addresses.5 The net effect of the variance was that Plaintiffs could not employ the cost of
    performance methodology to calculate their tax liability to Tennessee.
    Thereafter, each party filed a motion for summary judgment on the nexus issue, that
    being whether Plaintiffs conducted business in Tennessee during the relevant period, and the
    variance issue, which is the focus of this appeal. The trial court concluded that Plaintiffs
    5
    This issue was referred to by the parties as the “variance issue.”
    -5-
    conducted business in Tennessee during the relevant period and, thus, granted partial
    summary judgment in favor of the Commissioner on the nexus issue. As for the variance
    issue, the trial court denied both motions for summary judgment and, by agreement of the
    parties, the variance issue was tried based upon stipulated facts and exhibits.
    In the memorandum and order, which was entered following the bench trial, the trial
    court stated in the section titled “Facts”:
    In its Amended Complaint, [Plaintiffs] sought a substantial refund based on
    cost-of-performance sourcing, as opposed to the sourcing in its original returns
    based upon customer billing address. After Bellsouth Advertising & Publishing
    Company v. Chumley, 
    308 S.W.3d 350
    (Tenn. Ct. App. 2009) perm. app.
    denied, March 1, 2010, (“BAPCO”) was decided, then-Commissioner Farr, by
    letter dated May 21, 2010, issued a variance pursuant to the statutory authority
    of Tenn. Code Ann. §§ 67-4-2014(a) & 67-4-2112(a). The variance required
    [Plaintiffs] to continue to source to Tennessee receipts from sales of wireless
    services to customers with Tennessee billing addresses.
    Under the cost-of-performance methodology relied upon by [Plaintiffs], for the
    Relevant Period, the cumulative numerator of the sales factor of the
    apportionment formula would fall more than $1,200,000,000, from
    $1,357,566,794 to $150,896,965, an 89% difference from the billing-address
    sourcing used by [Plaintiffs] in its original [franchise and excise] returns.
    [Plaintiffs’] receipts from customers with Tennessee billing addresses, which
    receipts have not been included in the numerator of the sales factor through
    use of its cost-of-performance sourcing methodology, have not been reported
    to or claimed by any other jurisdiction. After application of its cost-of-
    performance sourcing methodology, the numerator of the sales factor of the
    apportionment formula in [Plaintiffs’] [franchise and excise] returns would
    include only sales of tangible personal property, and no revenues from its
    delivery of wireless services to customers in Tennessee. January 30, 2010,
    [Plaintiffs] ha[ve] filed refund claims based upon a nexus theory similar to the
    one advanced in this case in 12 other states and upon a similar cost-of-
    performance theory in 11 other states (18 total states, including Tennessee).
    After quoting the Commissioner’s variance letter, dated May 21, 2010, the trial court
    set forth the following observations in its memorandum and order:
    The Commissioner did not put great emphasis on the regulations in articulating
    his reasons for the variance. He put most of his emphasis on the statutory
    -6-
    standard requiring him to demonstrate that [Plaintiffs’] cost-of-performance
    approach did not fairly represent [Plaintiffs’] business activity in Tennessee.
    A review of the variance letter (Trial Exhibit 14), therefore, yields the
    following points:
    1. [Plaintiffs’] original franchise/excise tax returns used the
    primary-place-of-use (“PPU”) methodology, sourcing their
    earnings to the states where their cell phone customers were
    located; (¶ 3)6
    2. [Plaintiffs’] specific calculation of the cost of performance,
    which the Commissioner challenged, resulted in a substantial
    reduction of [Plaintiffs’] gross receipts that they would use in
    the formula; (¶ 4)
    3. After carefully studying the details of [Plaintiffs’]
    methodologies as presented to him, the Commissioner could not
    determine that the receipts were attributed to the actual place
    where [Plaintiffs] incurred the costs of providing services; (¶ 5)
    4. The PPU method was readily substantiated, while the cost-of-
    performance was not and was potentially subject to arbitrary
    assignment of costs to particular states; (¶¶ 6-9)
    5. The particular calculations offered included [Plaintiffs’] costs
    everywhere and did not capture Tennessee-specific costs,
    resulting in over a billion dollars in taxable receipts from
    Tennessee customers not being taxed in Tennessee or any other
    state; (¶¶ 10-11 )
    6. The cost-of-performance methodology, coupled with their
    direct and indirect partnership interests in Cellco partnership,
    allows these particular taxpayers to shift over a billion dollars in
    previously taxable receipts in such a way that they are not
    captured by Tennessee or any other state; (¶ 12) and
    7. Given all of the foregoing, the Commissioner concluded that
    6
    The parenthetical references are to the specific paragraphs in the Commissioner’s variance letter
    (Trial Exhibit 14).
    -7-
    the cost-of-performance methodology, as proposed by
    [Plaintiffs], did not fairly reflect [Plaintiffs’] business activity in
    Tennessee and, conversely, that use of what the Commissioner
    characterized as the PPU method would fairly represent the
    extent of [Plaintiffs’] business activities in Tennessee. (¶¶ 12 &
    14).
    The trial court continued by referencing pertinent testimony of each party’s expert
    witness, both of whom the court found to be “distinguished experts on the variance
    question.” The court noted in pertinent part:
    Professor John A. Swain, a law professor at the University of Arizona Rogers
    College of Law, testified on [Plaintiffs’] behalf. Professor Swain concluded
    that “[t]here are no unusual circumstances to justify the imposition of the
    Variance” and that the problems that the Commissioner articulated in support
    of the variance “apply equally to all providers of telecommunication services.”
    Trial Exh. 7, pp. 2 & 3. Additionally, Professor Swain opined that the
    Commissioner “cannot . . . enact the broader, industry-wide policy change
    effectuated by the Variance on a case-by-case basis through the imposition of
    a variance.” 
    Id. at 4.
    Professor Swain concluded that the Commissioner applied the variance
    retroactively and that the Commissioner was not authorized through the
    variance procedure to prevent “so-called ‘nowhere income.’” 
    Id. at 4-5.
    He
    opined that “[t]he cost-of-performance methodology reaches a fair result when
    applied to [Plaintiffs] by taking into account all of the costs that are related to
    providing Verizon Wireless services.” 
    Id. Professor Swain
    concluded that the
    Commissioner abused his discretion in all of the foregoing respects given that
    “there were no unusual circumstances present that would justify the need to
    deviate from the legislative chosen methodology.” 
    Id. at 4-6.
    The Commissioner’s expert, Benjamin F. Miller, is a distinguished state tax
    lawyer with substantial legal, regulatory, and other pertinent experience. Mr.
    Miller opined that “two fundamental principles of [the Uniform Division of
    Income for Tax Purposes Act] are: (1) that no income should be assigned to
    more than one State; and (2) that no income should escape taxation, such
    income frequently being referred to as ‘nowhere income.’” Trial Exh. 8, pg.
    2 (footnote with citation omitted). Mr. Miller agreed with the Commissioner’s
    conclusion in his variance letter, opining that “[a]doption of the taxpayers’
    proposal would result in none of the Tennessee sales being attributed to any
    -8-
    state and would result in a substantial portion of their income escaping any
    state taxation.” 
    Id. at 13.
    In the section titled “Discussion and Conclusions of Law,” the trial court conducted
    the following legal analysis:
    [T]he Commissioner’s statutory and regulatory authority to issue variances is
    both narrow and discretionary. See BellSouth Adver. & Publ’g Corp. v.
    Chumley, 
    308 S.W.3d 350
    (Tenn. Ct. App. 2009) (“BAPCO”); American
    Bemberg Corp.v. Carson, 
    219 S.W.2d 169
    (Tenn. 1949). One of the variance
    statutes which applies here, Tenn. Code Ann. § 67-4-2014(a), reads as follows:
    (A) If the tax computation, allocation or apportionment
    provisions of this part or chapter 2 of this title do not fairly
    represent the extent of the taxpayer’s business activity in this
    state, or the taxpayer’s net earnings, the taxpayer may petition
    for, or the department through its delegates may require, in
    respect to all or any part of the taxpayer’s business activity, if
    reasonable:
    (1) Separate accounting;
    (2) The exclusion of any one (1) or more of the formula factors;
    (3) The inclusion of one (1) or more additional apportionment
    formula factors that will fairly represent the taxpayer’s business
    activity in this state;
    (4) The use of any other method to source receipts for purposes
    of the receipts factor or factors of the apportionment formula
    numerator or numerators; or
    (5) The employment of any other method to effectuate an
    equitable computation, allocation and apportionment of the
    taxpayer’s net earnings or losses that fairly represents the extent
    of the business entity’s activities in Tennessee.
    Under the statute, the Commissioner has discretion to choose a narrow or
    sweeping change in the standard apportionment formula for a specific situation
    once he has decided to issue a variance. See Tenn. Code Ann. § 67-4-
    2014(a)(1)-(5). In other words, once the Commissioner has used his narrow
    discretion to determine that the taxpayer’s use of the standard formula does not
    fairly represent the extent of the taxpayer’s business activity in the state, then
    the Commissioner’s discretion to choose a different methodology for a
    -9-
    particular taxpayer is, by the language of the statute, considerably broader. The
    pertinent regulation anticipates that the variance statute would “permit a
    departure from the allocation and apportionment provisions only in limited and
    specific cases.” Tenn. Comp. R. & Regs. 1320-06-1-.35(1)(a)(4). This same
    regulation provides that the Commissioner’s variance power “may be invoked
    only in specific cases where unusual fact situations (which ordinarily will be
    unique and nonrecurring) produce incongruous results under the
    apportionment and allocation provision contained in the Franchise and Excise
    Tax Laws.” 
    Id. In short,
    the Commissioner is permitted to issue a variance in a situation when
    application of the statutory formula would yield a result that does not “fairly
    represent the extent of the taxpayer’s business activity in Tennessee,” or the
    taxpayer’s net earnings. 
    BAPCO, 308 S.W.3d at 367
    . In examining the
    question of whether the “tax computation, allocation or apportionment
    provisions . . . fairly represent the extent” of the taxpayer’s business activity
    or net earnings in Tennessee, Tenn. Code Ann. § 67-4-2014(a), the regulation
    provides that a variance or “a departure from the allocation and apportionment
    provisions” is permitted “only in limited and specific cases.” 
    Id. at 367.
    Additionally, the regulation anticipates that these “limited and specific cases”
    would be “where unusual fact situations . . . produce incongruous results[.]”
    
    Id. Parenthetically, the
    regulation provides that these unusual fact situations
    producing incongruous results are “ordinarily . . . unique and nonrecurring.”
    
    Id. In BAPCO,
    the Court pointed out that use of the “ordinarily” qualifier
    permitted the Commissioner to issue a variance in circumstances that may not
    necessarily be “unique and nonrecurring.” 
    BAPCO, 308 S.W.3d at 367
    .
    ....
    As indicated above, variance regulations permit the Commissioner to grant a
    variance “only in limited and specific cases.” Tenn. Comp. R. & Regs. 1320-
    06-1-.35(1)(a)(4). The Commissioner is permitted to grant a variance only in
    specific cases “where unusual fact situations (which ordinarily will be unique
    and nonrecurring) produce incongruous results” under the apportionment
    statutes. 
    Id. The Court
    concludes that the Commissioner’s decision to issue the
    variance here complies with these regulations and that the Commissioner has
    met his burden of proof here.
    The Court agrees that this case is not really on all fours with BAPCO. The
    situation in BAPCO was factually different than the situation in this case.
    -10-
    BAPCO is helpful, however, to the analysis here because it affirms that the
    Commissioner’s variance decisions must be reasonable and follow the
    applicable statutory and regulatory language. BAPCO also reiterates that the
    scope of the Commissioner’s discretion is narrow in determining whether a
    taxpayer’s apportionment methodology fairly represents a taxpayer’s business
    activity in the state. For the reasons stated in this Memorandum and Order, the
    Court concludes that the Commissioner properly followed BAPCO and the
    variance statutes and regulations.
    In its “Conclusion,” the trial court held that the Commissioner “met his burden of
    showing that the variance was properly issued” and the Commissioner “properly exercised
    his discretion under [the Uniform Division of Income for Tax Purposes Act] regulations in
    issuing the variance.” Citing Tenn. Code Ann. §§ 67-4-2014(a) and 67-4-2112(a), the trial
    court also held that the variance was issued in response to a “tax computation, allocation or
    apportionment” which did not “fairly represent the extent of the taxpayer’s business activity
    in the state.” Thus, the trial court dismissed Plaintiffs’ amended complaint and entered
    judgment in favor of the Commissioner.7 This appeal followed.
    S TANDARD OF R EVIEW
    Courts are to construe statutes to ascertain and give effect to the intention and purpose
    of the legislature. Eastman Chem. Co. v. Johnson, 
    151 S.W.3d 503
    , 507 (Tenn. 2004);
    Lipscomb v. Doe, 
    32 S.W.3d 840
    , 844 (Tenn. 2000); Am. Tel. & Tel. Co. v. Huddleston, 
    880 S.W.2d 682
    , 686 (Tenn. Ct. App. 1994) (“AT&T”). “‘Legislative intent is to be ascertained
    whenever possible from the natural and ordinary meaning of the language used, without
    forced or subtle construction that would limit or extend the meaning of the language.’”
    
    Eastman, 151 S.W.3d at 507
    (quoting 
    Lipscomb, 32 S.W.3d at 844
    ) (quoting Hawks v. City
    of Westmoreland, 
    960 S.W.2d 10
    , 16 (Tenn. 1997)). If the statute is clear and unambiguous,
    we must apply the language’s plain meaning in its normal and accepted use, without a forced
    interpretation that would limit or expand the statute’s application. 
    Id. However, if
    an
    ambiguity exists, we are to consider the entire statutory scheme and elsewhere to ascertain
    the legislative intent and purpose. 
    Id. “The statute
    must be construed in its entirety, and it should be assumed that the
    legislature used each word purposely and that those words convey some intent and have a
    meaning and a purpose.” 
    Id. “The background,
    purpose, and general circumstances under
    7
    The trial court also ruled that the Commissioner was entitled to an award of attorneys’ fees under
    Tenn. Code Ann. § 67-1-1803(d). The amount of fees to be awarded was reserved pending application after
    all appeals have been resolved.
    -11-
    which words are used in a statute must be considered, and it is improper to take a word or a
    few words from its context and, with them isolated, attempt to determine their meaning.” 
    Id. We must
    also consider the rules of construction specifically applicable to tax statutes.
    
    Id. “Statutes imposing
    a tax are to be construed strictly against the taxing authority.” 
    Id. (citing Covington
    Pike Toyota, Inc. v. Cardwell, 
    829 S.W.2d 132
    , 135 (Tenn. 1992)).
    A NALYSIS
    I. T HE C OMPETING A RGUMENTS
    Plaintiffs contend that Tennessee’s statutory scheme expressly requires them to source
    their receipts for telecommunications services based upon the “cost of performance
    methodology” stated in our franchise and excise tax statutes, specifically, Tenn. Code Ann.
    §§ 67-4-2012(i)(2) and 67-4-2111(i)(2). They insist that service receipts are sourced -- on an
    all-or-nothing basis -- to a single state, that being the state where the preponderance of the
    taxpayer’s costs of performing the service occur, under Tennessee’s statutorily-mandated
    cost of performance methodology. Noting the stipulation of fact that the majority of
    Plaintiffs’ “earnings producing activities” occurred in a state other than Tennessee, they
    conclude that no receipts from their telecommunications services, not even those attributable
    to customers with Tennessee billing addresses, can be sourced to Tennessee.
    Plaintiffs identify the fundamental issue as follows:
    Does applying the standard sourcing rule to Plaintiffs achieve the result the
    General Assembly intended when it adopted that rule? If so, the variance
    statute is inapplicable because Plaintiffs’ business activities in Tennessee are
    measured in the way the General Assembly intended and, thus, those activities
    are ‘fairly represented’ in accordance with the policy decisions of the General
    Assembly.
    The Commissioner insists that Plaintiffs’ approach, even if statistically correct and
    derived from the language of Tenn. Code Ann. § 67-4-2012(i)(2), fails to meet the higher
    goal of fairly representing the business Plaintiffs’ derive from Tennessee. The Commissioner
    states he exercised authority expressly accorded by the General Assembly, pursuant to Tenn.
    Code Ann. § 67-4-2014(a), to vary the standard formula so as to fairly represent the extent
    of the taxpayer’s business activity in this state. By imposing the variance, the Commissioner
    merely required Plaintiffs to include “as Tennessee sales” its receipts from cell phone service
    it provided to customers with Tennessee billing addresses. Thus, the Commissioner insists
    his approach was within his statutory authority to ensure that all franchise and excise
    -12-
    taxpayers pay an amount that reasonably comports with their Tennessee business in order to
    avoid an inequitable result.
    Because each party relies on specific statutes to support their positions, and because
    the variance statute, Tenn. Code Ann. § 67-4-2014(a), permits the Commissioner, in certain
    circumstances, to supersede the statutorily-mandated apportionment methodology stated in
    Tenn. Code Ann. §§ 67-4-2012(i)(2) and 67-4-2111(i)(2), we must ascertain the intent of the
    General Assembly as it pertains to the Commissioner’s authority to impose a variance.
    II. T HE S TATUTORY S CHEME
    A. F RANCHISE AND E XCISE T AXES
    Tennessee’s franchise and excise taxes are imposed for the privilege of doing business
    in the state.8 First Am. Nat’l Bank of Knoxville v. Olsen, 
    751 S.W.2d 417
    , 421 (Tenn. 1987);
    BellSouth Adver. & Pub. Corp. v. Chumley, 
    308 S.W.3d 350
    , 352 (Tenn. Ct. App. 2009)
    (“BAPCO”). Tennessee Code Annotated section 67-4-2001 et seq.9 codifies the excise tax,
    which is imposed on the net earnings of companies. Tennessee Code Annotated Section 67-
    4-2101 et seq.10 codifies the franchise tax, which is imposed on the net worth of companies.
    Both statutory schemes are based on the Uniform Division of Income for Tax Purposes Act
    (“UDITPA”), a model law drafted by the National Conference of Commissioners on Uniform
    State Laws. Blue Bell Creameries, LP v. Roberts, 
    333 S.W.3d 59
    , 65 (Tenn. 2011).
    Tennessee’s franchise and excise tax statutory scheme requires companies to pay taxes on
    their net earnings or losses as provided in Tenn. Code Ann. § 67-4-2010 et seq., and on their
    net worth as provided in Tenn. Code Ann. § 67-4-2110 et seq.11
    States are given wide latitude under the U. S. Constitution to adopt various methods
    8
    The Tennessee Corporate Excise Tax, Tenn. Code Ann. § 67-4-2001 et seq., and the Tennessee
    Franchise Tax, Tenn. Code Ann. § 67-4-2101 et seq., are privilege taxes. See First Am. Nat’l Bank of
    Knoxville v. Olsen, 
    751 S.W.2d 417
    , 421 (Tenn. 1987). The Tennessee Excise Tax and the Tennessee
    Franchise Tax are imposed on different tax bases; the excise tax is based on the taxpayer’s “net earnings,”
    see Tenn. Code Ann. § 67-4-2007, while the franchise tax is based on the taxpayer’s “net worth.” See Tenn.
    Code Ann. § 67-4-2106. Nevertheless, the Tennessee General Assembly intends that “these taxes be taken
    in tandem and construed together as one scheme of taxation” and that both taxes are to be paid “in addition
    to all other taxes.” First 
    Am., 751 S.W.2d at 421
    .
    9
    Formerly Tenn. Code Ann. § 67-4-801 et seq. (Repl. 1998).
    10
    Formerly Tenn. Code Ann. § 67-4-901 et seq. (Repl. 1998).
    11
    Identical language appears in both sections.
    -13-
    for attributing earnings of multi-state companies to a taxing state. 
    AT&T, 880 S.W.2d at 689
    (citing Moorman Mfg. Co. v. Bair, 
    437 U.S. 267
    , 279 (1978)). There are three methods by
    which corporate income may be divided for excise/franchise tax purposes: (1) separate
    accounting; (2) allocation; and (3) apportionment. 
    Id. (citing Holiday
    Inns, Inc. v. Olsen, 
    692 S.W.2d 850
    , 852 (Tenn. 1985)). The separate accounting method “seeks to determine a
    corporation’s profits from its operations in each state as if conducted as separate entities to
    determine the profits attributable to each state’s portion of the company’s business.” 
    Id. The allocation
    method traces income to a source, meaning a particular state, and then attributes
    that income to that state. 
    Id. The apportionment
    method “‘takes all the corporate income and
    divides it among all jurisdictions where business is done, based on a formula that takes
    property, payroll, and sales into account.’” 
    Id. (quoting Holiday
    Inns, 692 S.W.2d at 852
    ).
    Tennessee employs the apportionment method, and the apportionment provisions in
    effect today were adopted by the Tennessee General Assembly in 1976 based upon UDITPA.
    
    AT&T, 880 S.W.2d at 686
    . Companies doing business within and without Tennessee are
    entitled to apportion12 their net earnings and net worth as specified in Tenn. Code Ann. §§
    67-4-2012 and 67-4-2111. Unless a variance is imposed pursuant to Tenn. Code Ann. §
    67-4-2014, a company’s net earnings and worth are apportioned and calculated in accordance
    with the standard statutory apportionment formula specified in Tenn. Code Ann. §§
    67-4-2012 (excise tax) and 67-4-2111 (franchise tax).
    B. T ENNESSEE’S S TANDARD A PPORTIONMENT F ORMULA
    1. The Franchise Tax Apportionment Formula
    The statutory formula for apportionment of a multi-state company’s franchise tax is
    set forth in Tenn. Code Ann. § 67-4-2111(a):
    Except as may otherwise be provided in this part, the net worth of a taxpayer
    doing business both in and outside Tennessee shall be apportioned to this state
    by multiplying such values by a fraction, the numerator of which shall be the
    property factor plus the payroll factor plus twice the receipts factor and the
    denominator of such fraction shall be four (4).
    2. The Excise Tax Apportionment Formula
    12
    Apportionment is designed “‘to obtain a rough approximation of the [taxpayer’s] income that is
    reasonably related to the activities conducted within the taxing state.’” Blue Bell 
    Creameries, 333 S.W.3d at 65
    (quoting Exxon Corp. v. Wis. Dep’t of Revenue, 
    447 U.S. 207
    , 223 (1980)).
    -14-
    The statutory formula for apportionment of a multi-state company’s excise tax is an
    average of three separate factors: (1) the property factor, (2) the payroll factor, and (3) the
    sales (or receipts) factor, which is double-weighted. Tenn. Code Ann. § 67-4-2012(a). Only
    the “sales factor” is at issue in this appeal. The apportionment formula reads:
    (a) Except as may otherwise be provided in this part, all net earnings shall be
    apportioned to this state by multiplying the earnings by a fraction, the
    numerator of which shall be the property factor plus the payroll factor plus
    twice the receipts [sales] factor and the denominator of such fraction shall be
    four (4).
    ...
    (g) The receipts factor is a fraction, the numerator of which is the total receipts
    of the taxpayer in this state during the tax period, and the denominator of
    which is the total receipts of the taxpayer everywhere during the tax period.
    For this purpose, “gross receipts” includes a taxpayer’s ownership share of the
    gross receipts of any general partnership, or entity treated as a general
    partnership for federal income tax purposes, in which such taxpayer has an
    ownership interest. A return being filed by a limited liability company that has
    a general partnership as its single member shall include in its receipts factor
    only the gross receipts attributed to the limited liability company. “Gross
    receipts” also includes a taxpayer’s ownership share of gross receipts of any
    limited partnership, subchapter S corporation, limited liability company, or
    other entity treated as a partnership for federal income tax purposes, in which
    the taxpayer has an ownership interest, directly or indirectly through one (1)
    or more such entities, and that is not doing business in Tennessee and thus is
    not subject to Tennessee excise tax.
    ...
    (i) Sales, other than sales of tangible personal property, are in this state, if the
    earnings-producing activity is performed:
    (1) In this state; or
    (2) Both in and outside this state and a greater proportion of the
    earnings-producing activity is performed in this state than in any
    other state, based on costs of performance.
    Tenn. Code Ann. § 67-4-2012.
    The term “earnings producing activity,” referenced immediately, “applies to each
    separate item of income and means the transactions and activity directly engaged in by the
    taxpayer in the regular course of its trade or business for the ultimate purpose of obtaining
    -15-
    gains or profit.” Tenn. Comp. R. & Regs. 1320-6-1-.34(2). The regulation further states that
    “earnings producing activity” includes but is not limited to the following:
    (a) The rendering of personal services by employees or the utilization of
    tangible and intangible property by the taxpayer in performing a service.
    ...
    (d) The sale, licensing or other use of intangible personal property. The mere
    holding of intangible personal property is not, of itself, an earning producing
    activity.
    Tenn. Comp. R. & Regs. 1320-6-1-.34(2).
    C. T ENNESSEE’S V ARIANCE S TATUTE
    The variance is a delegation of legislative authority to the commissioner. It must
    contain adequate standards to guide the agency in the exercise of its delegated authority.
    State v. Edwards, 
    572 S.W.2d 917
    , 919 (Tenn. 1978). Such delegations are “necessary to
    implement the expressed policy and program of a given statute.” 
    Id. The policy
    of the
    statute is plainly explained: “Doing business in Tennessee by any person or taxpayer, and/or
    exercising the corporate franchise, is declared to be a taxable privilege.” Tenn. Code Ann.
    § 67-4-2005. The tax is “a recompense for the protection of [the entity’s] local activities and
    . . . compensation for the benefits it receives from doing business in Tennessee.” Tenn. Code
    Ann. § 67-4-2007(b); See First Am. 
    Nat’l, 751 S.W.2d at 421
    (citing former statute Tenn.
    Code Ann. § 67-4-806(b)). The need for the variance provision is also plain. When the
    UDITPA was created, the drafters recognized that many unusual fact situations existed and
    the formula would not be satisfactory for every one of them—thus, the need for the variance
    provision. 
    BAPCO, 308 S.W.3d at 364-65
    .
    The variance provision, Tenn. Code Ann. § 67-4-2014(a),13 states:
    If the tax computation, allocation or apportionment provisions of this part or
    chapter 2 of this title do not fairly represent the extent of the taxpayer’s
    business activity in this state, or the taxpayer’s net earnings, the taxpayer may
    petition for, or the department through its delegates may require, in respect to
    all or any part of the taxpayer’s business activity, if reasonable:
    13
    There are actually two variance statutes, Tenn. Code Ann. §§ 67-4-2014 and 67-4-2112. They are
    identical except for the phrases “net earnings” in § 67-4-2014(a) and “net worth” in §67-4-2112(a).
    -16-
    (1) Separate accounting;
    (2) The exclusion of any one (1) or more of the formula factors;
    (3) The inclusion of one (1) or more additional apportionment formula factors
    that will fairly represent the taxpayer’s business activity in this state;
    (4) The use of any other method to source receipts for purposes of the receipts
    factor or factors of the apportionment formula numerator or numerators; or
    (5) The employment of any other method to effectuate an equitable
    computation, allocation and apportionment of the taxpayer’s net earnings or
    losses that fairly represents the extent of the business entity’s activities in
    Tennessee.
    The standards found in the variance statute are: (a) the apportionment does not fairly
    represent the extent of the taxpayer’s business in Tennessee, and, (b) if (a) is found, then the
    commissioner may require one of the options in (1)–(5), if it is reasonable to do so. Tenn.
    Code Ann. § 67-4-2014(a). The department’s administrative rules elaborate on the standards:
    The employment of any other method to effectuate an equitable allocation and
    apportionment of the taxpayer’s capital and net earnings for purposes of
    computing franchise and excise taxes. [Tenn. Code Ann.] §§ 67-4-911 and
    67-4-812 permit a departure from the allocation and apportionment provisions
    only in limited and specific cases. [Tenn. Code Ann.] §§ 67-1-911 and
    67-4-812 may be invoked only in specific cases where unusual fact situations
    (which ordinarily will be unique and nonrecurring) produce incongruous
    results under the apportionment and allocation provisions contained in the
    Franchise and Excise Tax Laws
    Tenn. Comp. R. & Regs. 1320-6-1-.35(1)(a)(4).14 Thus, the department imposes additional
    standards on itself. The cases in which other methods are used are limited and specific.
    They involve unusual fact situations which ordinarily are unique and nonrecurring where
    incongruous results are produced under the statutory formula. Subsection (1)(c) also directs
    that application for a variance must be in writing and must set forth the reasons why the
    statutory apportionment provisions do not fairly represent the extent of the taxpayer’s
    14
    The rule still refers to the former codifications of the current statutes. For purposes of this opinion,
    we presume that the rules are still valid.
    -17-
    business activity in Tennessee. Tenn. Comp. R. & Regs. 1320-6-1-.35(1)(c).15 Further, the
    rule requires that, “[i]t must be shown by clear and cogent evidence that peculiar or unusual
    circumstances exist which would cause application of the said statutory provisions to work
    a hardship or injustice.” 
    Id. III. T
    HE C OMMISSIONER’S R EASONS FOR THE V ARIANCE
    By letter dated May 21, 2010, the Commissioner corresponded with Plaintiffs, through
    their counsel. He acknowledged the pending litigation and notified Plaintiffs of his decision
    to issue a variance pursuant to authority granted by Tenn. Code Ann. §§ 67-4-2014 and 67-4-
    2112. The pertinent portions of the letter, in which he refers to Plaintiffs as “Taxpayers,” read
    as follows:
    On their original franchise/excise tax returns filed with this Department, the
    Taxpayers used the pay-per-use or primary-place-of-use (“PPU”) methodology
    to determine the gross receipts to be included in the numerators of the gross
    receipts factors of each of their apportionment formulas. Under the PPU
    methodology the Taxpayers sourced their earnings according to the locations
    of their cellphone customers.
    Now, through their refund claims and the resulting litigation, the Taxpayers
    assert that they are entitled to use a methodology that is different from the PPU
    methodology originally used to compute receipts. One of the principal theories
    that the Taxpayers advance in support of their refund claims asserts that the
    numerator of each Taxpayer’s gross receipts factor in this apportionment
    formula should be determined under the provisions of Tenn. Code Ann. §§ 67-
    4-2012(i) and 67-4-2111(i), sometimes referred to as the cost-of-performance
    (“COP”) methodology. Use of the so-called COP methodology, at least as the
    Taxpayers have calculated it, would result in a substantial reduction in the
    gross receipts that each Taxpayer would include in the numerator of the
    receipts factor of its apportionment formula for each tax period. As a result,
    there would be substantial reduction in each Taxpayer’s franchise/excise tax
    liability.
    I have given careful study to information produced by the Taxpayers that
    15
    The rule is written from the perspective that the taxpayer is the applicant; nevertheless, the same
    criteria have been applied to the Commissioner when the Commissioner imposes a variance that was not
    applied for by the taxpayer, a circumstance the Commissioner acknowledges on page 18 of his Appellee’s
    brief in this appeal, stating “[b]y its very terms, the variance provisions of Section 18 were intended as a
    means for both taxpayers and tax administrators to effect the fundamental purpose of the UDITPA
    apportionment formula when the standard provisions of Section 17 (Tenn. Code Ann. § 67-4-2012(i)) do not
    capture the market.”
    -18-
    shows the difference in the COP and PPU methodologies when applied in
    determining gross receipts to be included in the numerators of their
    apportionment gross receipts factors. The PPU methodology originally used
    by the Taxpayers sources receipts according to the places at which the
    Taxpayers’ customers are located and where the cellphone services are
    provided. But the COP methodology proposed by the Taxpayers sources
    receipts according to the place where the taxpayer arguably incurs the costs of
    providing services.
    The PPU method is straightforward and conceptually satisfying in that it treats
    as Tennessee receipts the payments that Tennessee customers/residents make
    for cellphone services provided by the Taxpayers. In this context, it is not
    reasonable to say that receipts from a Tennessee customer should be attributed
    to another jurisdiction because, for example, a call that he or she made was
    routed through some facilities in other jurisdictions or more of the Taxpayers’
    general overhead costs are incurred in other jurisdictions than in Tennessee.
    Under the PPU method, it is easy to determine the state to which receipts from
    services provided to the Taxpayers’ cellphone customers should be attributed
    because a receipt from a customer residing in a particular state is attributed to
    that state. To verify whether a receipt has been correctly attributed to a
    particular state, it is only necessary to determine the state in which the
    cellphone customer from which the payment was received is located.
    The COP method is not so straightforward because it sources receipts to the
    state where the greater proportion of the earnings-producing activity is
    performed, based on costs of performance. In the Taxpayers’ particular
    situation, activities that produce earnings from providing cellphone service
    take place in multiple states. It may be a matter of judgment or opinion as to
    the particular state in which the greater portion of the earnings-producing
    activities associated with a particular receipt are performed based on costs of
    performance. At best, in the Taxpayers’ particular situation, calculation of
    receipts to be included in the numerators of their gross receipts apportionment
    factors would be extremely complex using the COP method that the Taxpayers
    propose.
    Costs associated with the performance of a particular earnings-producing
    activity that takes place across several states may, arguably, have been
    arbitrarily assigned by the Taxpayers to the various states in which the activity
    takes place. When attempting to verify whether a receipt has been correctly
    attributed to a particular state, the Department may find itself largely
    dependent on the opinions and judgments of the Taxpayers, which may,
    arguably, be considered biased.
    I am aware of an October 30, 2009, memorandum prepared by
    -19-
    PricewaterhouseCoopers to explain the COP methodology that the Taxpayers
    propose to employ. It appears from that memorandum that the Taxpayers’
    calculations under their COP methodology include their costs for rendering all
    of their services to their customers everywhere, rather than being limited to
    their costs for rendering services in Tennessee. While the latter would
    doubtless be a complex calculation, it may well be that a reliable calculation
    under the COP method would produce a far different result than the Taxpayers
    claim.
    According to the PricewaterhouseCoopers Memorandum, the states in which
    these Taxpayers had higher costs of performance than Tennessee were
    California, Georgia, and New Jersey, none of which follows a COP
    methodology. Because the statutes of some states in which Taxpayers do
    business do not employ a COP methodology, application of the COP method
    as calculated by the Taxpayers would result in many millions of dollars of their
    earnings from Tennessee residents escaping their fair share of taxation in
    Tennessee or anywhere else. As calculated by the Taxpayers, application of the
    COP methodology would mean that the overwhelming majority of these
    Taxpayers’ earnings would not be captured in any other state. According to
    information provided by the Taxpayers, the receipts that escape taxation in any
    state when the Taxpayers apply their calculation of the COP methodology to
    the years in litigation exceed $1 billion.
    It is clear to me that application of the COP methodology when determining
    gross receipts to be included in the numerators of the Taxpayers’ gross receipts
    factors in their apportionment formulas would not fairly represent the extent
    of business activities conducted in Tennessee by the Taxpayers as a result of
    their direct and indirect general partnership interests in Cellco Partnership. Use
    of the COP methodology allows the Taxpayers, through their direct and
    indirect general partnership interests in Cellco Partnership, to derive
    substantial receipts from Tennessee markets without such receipts being
    accounted for in the Tennessee receipts factors of their franchise/excise tax
    apportionment formulas and without such receipts being recognized in other
    taxing jurisdictions.
    Accordingly, I have decided to require a variance for the tax years under
    litigation and for all subsequent tax years pursuant to the authority granted me
    by Tenn. Code Ann. §§ 67-4-2014 and 67-4-2112.
    Under the variance imposed, the Taxpayers will be required to determine the
    gross receipts to be included in the numerators of their apportionment formula
    gross receipts factors for the tax years in litigation and for all subsequent tax
    years by using the PPU methodology that they originally used when filing their
    franchise/excise tax returns for the tax years in litigation. I believe that use of
    -20-
    the PPU method is necessary to fairly represent the extent of the business
    activities that the Taxpayers conduct in Tennessee through their direct and
    indirect general partnership interests in Cellco Partnership.
    The variance requirements described above will continue in effect so long as
    the circumstances justifying a variation remain substantially unchanged or until
    changed or discontinued by this Department, whichever occurs first.
    IV. A PPLICATION OF THE C OMMISSIONER’S V ARIANCE
    “The Department has the burden of showing that a variance was proper.” 
    BAPCO, 308 S.W.3d at 357
    . However, it must be remembered that “‘[t]he Commissioner may . . .
    exercise reasonable discretion in determining whether facts or circumstances justify
    departure from the statutory formula.’” 
    Id. at 367.
    (quoting 
    AT&T, 880 S.W.2d at 691-92
    ).
    The determinative question is whether the Commissioner acted within his discretion when
    he issued the variance.
    The Commissioner found that the apportionment does not fairly represent the extent
    of the taxpayer’s business in Tennessee. He determined that the cost of performance
    (“COP”) methodology led to no (or minimal) tax liability on the part of the taxpayer to
    Tennessee and no liability anywhere else for Tennessee receipts.16 The primary place of use
    (“PPU”) methodology considers sources receipts where the taxpayer’s customers are located
    and, in this case, leads to a tax liability of $13,645,288. In BAPCO, the tax to be paid under
    the statutory formula compared to the number of directories and amount of income from
    Tennessee was sufficient to find that the COP formula did not fairly represent BAPCO’s
    business in Tennessee. 
    BAPCO, 308 S.W.3d at 366
    . The same is true for Vodafone. Using
    the statutory method favored by Vodafone, its sales factor falls 89%, from $1,357,566,794
    to $150,896,965. We cannot say that the Commissioner has not exercised “reasonable
    discretion in determining whether facts or circumstances justify departure from the statutory
    formula.” 
    Id. at 367.
    The Commissioner’s choice of an alternate method falls within the options provided
    in Tenn. Code Ann. § 67-4-2014(a)(4) & (5). The regulation contains additional standards
    to consider for an alternative method. An alternative may be used in limited and specific
    cases involving unusual fact situations which are ordinarily unique and nonrecurring when
    the statutory formula produces incongruous results. Tenn. Comp. R. & Regs. 1320-6-1-
    16
    Such income is commonly called “nowhere income.”
    -21-
    .35(1)(a)(4).17
    Is this a limited and specific case? Yes. While it may provide a precedent for other
    similarly situated companies in the future, those similarly situated companies would be a very
    small part of all the entities that must pay the tax. The variance applied here will not lead to
    an evisceration of the statutory formula. Furthermore, the variance will not burden the
    taxpayer because the method chosen by the Commissioner is actually easier to compute and
    verify.
    Is it an unusual fact situation? Yes. The deposition testimony of Professor John A.
    Swain indicates that the drafters of the UDITPA likely did not anticipate the wireless
    industry. Again, if the variance is precedent for other entities, there would not be many.
    Is it ordinarily unique and nonrecurring? While it may be unique to this taxpayer or
    to this industry,18 it does not appear to be nonrecurring. However, the use of the word
    “ordinarily” indicates that this is not a hard and fast requirement. In addition, Tenn. Code
    Ann. § 67-4-2014(d) states that, “When another method of tax computation, allocation or
    apportionment as set out above has once been established, it shall continue in effect so long
    as the circumstances justifying the variation remain substantially unchanged, or until changed
    or discontinued by the department, whichever occurs first.” Clearly, recurrence was
    envisioned by the statute.
    Is the result under the statute incongruous? We have already established that “[t]he
    17
    At least one case suggests that the variance should be interpreted very narrowly. See 
    AT&T, 880 S.W.2d at 692
    (“Decisions regarding relief provisions have indicated that the purpose of such provisions was
    to assure that the apportionment of interstate source income provides a division which satisfies the
    requirements of fair apportionment under the Federal Constitution.”). This court’s most recent discussion
    of the variance provision, BAPCO, does not take such a narrow view. 
    BAPCO, 308 S.W.3d at 367
    . We
    believe BAPCO is more consistent with the statutory language and implementing regulations.
    18
    The limited application to this taxpayer or to this industry does not deprive the situation of its
    uniqueness. This limited application is distinguished from the situation in Kellogg Co. v. Olsen, 
    675 S.W.2d 707
    (Tenn. 1984), where the Tennessee Supreme Court rejected the Commissioner’s contention:
    The Commissioner points to the distortion which results when expenses incurred in earning
    non-taxable income are deductible as justification for her reduction of the dividends
    received deduction. That distortion, if any, is not peculiar to the facts of this case. It will
    exist in every situation in which the deduction is available to a corporation, and therefore
    we believe the distortion was contemplated and authorized by the legislature.
    
    Id. at 709.
    -22-
    Commissioner may . . . exercise reasonable discretion in determining whether facts or
    circumstances justify departure from the statutory formula.” 
    BAPCO, 308 S.W.3d at 367
    .
    It has been suggested that the lack of taxation under the statutory formula is a policy choice
    and what other states do is irrelevant—that lack of taxation in other jurisdictions is not
    grounds to tax here. However, the Commissioner’s authority to issue a variance is also a
    policy choice made by the legislature. It applies when the statutory formula “misfires.” 19
    Such instances were anticipated. Because it applies when the statutory formula does not
    “fairly represent the extent of the taxpayer’s business activity in this state,” the variance can
    apply where the state is entitled to receive more taxes as well as a situation where the
    taxpayer is entitled to pay less taxes. The fact that other states do not tax the Tennessee
    receipts indicates that it is not unfair for Tennessee to do so.20 Furthermore, it is not
    reasonable to allow the company’s Tennessee receipts to remain untaxed just because a call
    may be routed through facilities in other jurisdictions. Such a result is not consistent with
    the principles adopted in our statutes on taxation for the privilege of doing business in this
    state. Thus, there is “clear and cogent evidence that peculiar or unusual circumstances exist
    which would cause application of the said statutory provisions to work a hardship or
    injustice.” Tenn. Comp. R. & Regs. 1320-6-1-.35(1)(c).
    V. C ONCLUSION
    We find that the issuance of the variance is within the discretion granted to the
    Commissioner by the statute. We further find that the variance is consistent with the rules
    promulgated by the department. Consequently, we affirm the trial court’s decision upholding
    the variance.
    Costs of appeal are assessed against Vodafone, and execution may issue if necessary.
    __________________________
    ANDY D. BENNETT, JUDGE
    19
    Consequently, the variance provision may be viewed as akin to a “catch-all” tax provision.
    20
    Indeed, “[t]he goal of the UDITPA and the Tennessee statutes modeled on it is to ensure that each
    state taxes an appropriate portion of a corporation’s income, so that no more than 100% of its income will
    be subject to tax in all jurisdictions.” 
    BAPCO, 308 S.W.3d at 352
    . Taxing otherwise untaxed income does
    not run afoul of this goal.
    -23-