Pamela Moses v. Jayanta K. Dirghangi, MD ( 2013 )


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  •                 IN THE COURT OF APPEALS OF TENNESSEE
    AT JACKSON
    August 13, 2013 Session
    PAMELA MOSES v. JAYANTA K. DIRGHANGI, MD
    Appeal from the Circuit Court for Shelby County
    No. CT00028911      Kay S. Robilio, Judge
    No. W2011-02403-COA-R3-CV - Filed October 3, 2013
    This case involves allegations of medical battery and medical malpractice surrounding an
    exam performed on a patient while she was admitted to a hospital to give birth. The trial
    court dismissed any allegations for medical battery for failure to state a claim upon which
    relief could be granted, finding that the patient’s complaint failed to include allegations that
    the exam was performed without the patient’s authorization. The trial court further dismissed
    any remaining malpractice claims for failure to comply with the Tennessee Medical
    Malpractice Act notice requirements. Discerning no error, we affirm the decision of the trial
    court.
    Tenn. R. App. P. 3. Appeal as of Right; Judgment of the Circuit Court Affirmed
    J. S TEVEN S TAFFORD, J., delivered the opinion of the Court, in which A LAN E. H IGHERS,
    P.J., W.S., and H OLLY M. K IRBY, J., joined.
    Pamela Moses, Memphis, Tennessee, Pro Se.
    Darrell E. Baker, Jr., Deborah Whitt, and M. Jason Martin, Memphis, Tennessee, for the
    Appellee, Jayanta K. Dirghangi, M.D.
    OPINION
    I. Background
    On January 20, 2011, Plaintiff/Appellant Pamela Moses, filed a complaint in the
    Circuit Court of Shelby County arising from medical treatment provided by
    Defendant/Appellee Jayanta K. Dirghangi, M.D. (“Appellee”).1 The complaint alleged that
    while Ms. Moses was in Methodist Hospital Germantown to give birth, on July 18, 2008,
    Appellee performed a vaginal exam on Ms. Moses in a “forceful and abusive manner.”
    Specifically, the complaint asserted that:
    3. [O]n July 18, 2008, [Ms. Moses] was a patient of [Appellee]
    for childbirth and was confined to Methodist Hospital
    Germantown. After 5 pm on that date, [Appellee] came into her
    room in what appeared to be a very angry and aggressive mood
    and began to do a vaginal exam in such a forceful and abusive
    manner that she was torn and suffered injury requiring extensive
    medical treatment.
    4. [Ms. Moses] alleged that the conduct of [Appellee] was
    intentional and amounted to an assault and as a direct and
    proximate result of the assault she suffered injuries [, including]
    excruciating pain and mental anguish[,] and that she will suffer
    pain and mental anguish in the future as a direct and proximate
    result of the injuries [caused] by [Appellee].
    Appellee filed an Answer on February 24, 2011, denying the material allegations
    contained in the complaint. The Answer also sought attorneys fees on behalf of Appellee. On
    the same day, Appellee also filed a Motion to Dismiss the complaint, contending that Ms.
    Moses’ complaint failed to state a claim for medical battery and that, with regard to any
    claims for medical malpractice, Ms. Moses failed to file a certificate of good faith pursuant
    to Tennessee Code Annotated Section 29-26-122. The Motion also alleged that Ms. Moses
    failed to provide timely pre-suit notice of the claim, and failed to file a copy of any pre-suit
    notice and proof of service with the complaint as required by the medical malpractice
    statutes. Ms. Moses filed a response in opposition on April 13, 2011. Specifically, Ms. Moses
    argued that her claim was for assault and/or medical battery and that pre-suit notice was,
    therefore, not required.
    1
    Ms. Moses originally filed her complaint in the Shelby County General Sessions Court on June 30,
    2009. The General Sessions lawsuit was filed by Ms. Moses, appearing pro se. A copy of the General
    Sessions complaint is not included in the record on appeal. According to Ms. Moses’ Circuit Court
    complaint, the General Sessions complaint was eventually non-suited on January 20, 2010. There is no
    dispute that the Circuit Court complaint was filed within one year of the non-suit, as required by Tennessee
    Code Annotated Section 28-1-105(a).
    -2-
    The trial court granted Appellee’s Motion to Dismiss by order of April 29, 2011. The
    trial court concluded that Ms. Moses failed to make out a medical battery claim because there
    was no allegation that Ms. Moses was unaware of, or did not authorize, the vaginal exam
    performed by Appellee. The trial court further ruled that any medical negligence claims were
    also to be dismissed for failure to comply with the pre-suit notice requirement, or the
    certificate of good faith requirement. Thus, the trial court dismissed all of Ms. Moses’ claims.
    Ms. Moses filed a Motion to Alter or Amend the Judgment on May 31, 2011, alleging
    that her cause of action was for assault and that there were no pre-suit notice requirements
    for this cause of action. Appellee filed a response, arguing that Ms. Moses was asserting the
    same argument as she had been in response to Appellee’s Motion to Dismiss. The trial court
    denied the Motion to Alter or Amend by order of September 30, 2011. The trial court later
    entered an order denying Appellee’s request for attorney fees on November 30, 2012.
    Ms. Moses appeals, raising a number of issues.2 As we perceive it, however, there are
    two issues in this case:
    1. Whether the trial court erred in concluding that Ms. Moses’ complaint failed to state a
    cause of action for medical battery?
    2. Whether the trial court erred in concluding that any claims of medical malpractice were
    barred by failure to file a certificate of good faith concurrent with the filing of the claim
    pursuant to the Tennessee Medical Malpractice Act?
    Based on the analysis below, we affirm the decision of the trial court.
    II. Standard of Review
    Ms. Moses’ complaint was dismissed for failure to state a claim upon which relief can
    be granted. Accordingly, we will consider her appeal under the standard of review applicable
    to motions to dismiss pursuant to Tennessee Rule of Civil Procedure 12.02(6). An essential
    purpose of a pleading is to give notice of the issues to be tried so that the opposing party will
    be able to prepare for trial. Abshure v. Methodist Healthcare-Memphis Hosps., 
    325 S.W.3d 98
    , 103 (Tenn. 2010). A Tennessee Rule of Civil Procedure 12.02(6) motion to dismiss a
    complaint for failure to state a claim upon which relief can be granted tests the legal
    sufficiency of the complaint. Lanier v. Rains, 
    229 S.W.3d 656
    , 660 (Tenn. 2007). It admits
    the truth of all relevant and material allegations, but asserts that such allegations do not
    constitute a cause of action as a matter of law. See Riggs v. Burson, 
    941 S.W.2d 44
    , 47
    2
    Although Ms. Moses was represented by counsel in the trial court, she is appearing before this Court
    pro se.
    -3-
    (Tenn. 1997). These motions are not favored and are rarely granted in light of the liberal
    pleading standards contained in the Tennessee Rules of Civil Procedure. Dobbs v. Guenther,
    
    846 S.W.2d 270
    , 273 (Tenn. Ct. App. 1992). Moreover, pleas or counts contained in a
    complaint will be given the effect required by their content, without regard to the name given
    them by the pleader. State By and Through Canale ex rel. Hall v. Minimum Salary Dept.
    of African Methodist Episcopal Church, Inc., 
    477 S.W.2d 11
     (Tenn. 1972).
    When considering a motion to dismiss for failure to state a claim upon which relief
    can be granted, we are limited to an examination of the complaint alone. See Wolcotts Fin.
    Serv., Inc. v. McReynolds, 
    807 S.W.2d 708
    , 710 (Tenn. Ct. App. 1990). The basis for the
    motion is that the allegations in the complaint, when considered alone and taken as true, are
    insufficient to state a claim as a matter of law. See Cornpropst v. Sloan, 
    528 S.W.2d 188
    (Tenn. 1975). Although allegations of pure legal conclusion will not sustain a complaint,
    see Ruth v. Ruth, 
    213 Tenn. 82
    , 
    372 S.W.2d 285
    , 287 (1963), a complaint "need not contain
    in minute detail the facts that give rise to the claim,” so long as the complaint does "contain
    allegations from which an inference may fairly be drawn that evidence on these material
    points will be introduced at trial." Donaldson v. Donaldson, 
    557 S.W.2d 60
    , 61 (Tenn.
    1977); White v. Revco Discount Drug Centers, 
    33 S.W.3d 713
    , 718, 725 (Tenn. 2000);
    accord, Givens v. Mullikin ex rel McElwaney, 
    75 S.W.3d 383
    , 391, 399, 403-404 (Tenn.
    2002). In short, a Tennessee Rule of Civil Procedure 12.02(6) motion to dismiss seeks only
    to determine whether the pleadings state a claim upon which relief can be granted, and such
    a motion challenges the legal sufficiency of the complaint, not the strength of the plaintiff's
    proof. Bell ex rel. Snyder v. Icard, 
    986 S.W.2d 550
    , 554 (Tenn.1999). In considering such
    a motion, the court should construe the complaint liberally in favor of the plaintiff, taking all
    the allegations of fact therein as true. See Cook ex. rel. Uithoven v. Spinnaker's of
    Rivergate, Inc., 
    878 S.W.2d 934
    , 938 (Tenn.1994). However, we are not required to accept
    as true factual inferences or conclusions of law. Riggs v. Burson, 
    941 S.W.2d 44
    , 47–48
    (Tenn.1997). An appellate court should uphold the grant of a motion to dismiss only when
    it appears that the plaintiff can prove no set of facts in support of a claim that will entitle him
    or her to relief. Young v. Barrow, 
    130 S.W.3d 59
    , 63 (Tenn. Ct. App. 2003).
    We further note that Tennessee Rule of Civil Procedure 12.02(6) motions are not
    designed to correct inartfully drafted pleadings. Dobbs v. Guenther, 
    846 S.W.2d 270
    , 273
    (Tenn. Ct. App. 1992). However, a complaint should not be dismissed, no matter how
    inartfully drafted, if it states a cause of action. Id. (citing Paschall's, Inc. v. Dozier, 
    219 Tenn. 45
    , 
    407 S.W.2d 150
    , 152 (Tenn.1966); Collier v. Slayden Bros. Ltd. Partnership, 
    712 S.W.2d 106
    , 108 (Tenn. Ct. App.1985)). Nonetheless, there is no duty on the part of the court
    to create a claim that the pleader does not spell out in his complaint. Utter v. Sherrod, 
    132 S.W.3d 344
     (Tenn. Ct. App. 2003), perm. app. denied (Tenn. March 8, 2004). But while we
    should not endeavor to create claims where none exist, we must always look to the substance
    -4-
    of the pleading rather than to its form. Dobbs, 846 S.W.2d at 273 (citing Donaldson v.
    Donaldson, 
    557 S.W.2d 60
    , 62 (Tenn. 1977); Usrey v. Lewis, 
    553 S.W.2d 612
    , 614 (Tenn.
    Ct. App. 1977)).
    As a point of practice, we note that although Ms. Moses was represented by counsel
    in the trial court, she is proceeding pro se in this appeal. However, it is well-settled that,
    “[w]hile a party who chooses to represent himself or herself is entitled to the fair and equal
    treatment of the courts, [p]ro se litigants are not . . . entitled to shift the burden of litigating
    their case to the courts.” Chiozza v. Chiozza, 
    315 S.W.3d 482
    , 487 (Tenn. Ct. App. 2009).
    Accordingly, “[ p]ro se litigants must comply with the same substantive and procedural law
    to which represented parties must adhere.” Id.
    III. Analysis
    A. Medical Battery
    We begin with the question of whether the trial court properly dismissed Ms. Moses’
    complaint for failure to state a claim for medical battery. In this case, the trial court dismissed
    any medical battery allegations allegedly raised by the complaint for failure to state a claim
    upon which relief could be granted. Specifically, the trial court held that the complaint failed
    to allege that Ms. Moses did not consent to the exam performed by the Appellee.
    In Tennessee, medical battery is a very narrow area of the law. A medical battery
    typically occurs when “(1) a professional performs a procedure that the patient was unaware
    the doctor was going to perform; or (2) the procedure was performed in a part of the body
    other than that part explained to the patient (i.e., amputation of the wrong leg).” Ashe v.
    Radiation Oncology Assoc., 
    9 S.W.3d 119
    , 121 (Tenn. 1999). This Court has set forth a
    “simple inquiry” to determine whether a case constitutes a medical battery:
    (1) was the patient aware that the doctor was going to perform
    the procedure (i.e., did the patient know that the dentist was
    going to perform a root canal on a specified tooth or that the
    doctor was going to perform surgery on the specified knee?);
    and, if so (2) did the patient authorize performance of the
    procedure? A plaintiff's cause of action may be classified as a
    medical battery only when answers to either of the above
    questions are in the negative.”
    Blanchard v. Kellum, 
    975 S.W.2d 522
    , 524 (Tenn. 1998). “The primary consideration in a
    medical battery case is simply whether the patient knew of and authorized a procedure. This
    -5-
    determination does not require the testimony of an expert witness.” Id. Because a medical
    battery claim does not require expert proof, a plaintiff bringing this claim is not required to
    file a certificate of good faith pursuant to the Tennessee Medical Malpractice Act, as
    discussed in detail in the next section. See Hinkle v. Kindred Hosp., No. M2010-02499-
    COA-R3-CV 
    2012 WL 3799215
    , at *17, n.11 (Tenn. Ct. App. Aug. 31, 2012) (“Since expert
    testimony is not required to sustain a claim for medical battery, we concluded that the
    certificate need not be filed to support such claims.”). As further explained by this Court:
    A medical battery occurs when a physician performs an
    unauthorized procedure. Typically, a medical battery involves a
    physician performing a procedure that the patient did not know
    the physician was going to perform or a physician performing a
    procedure on a part of the body other than the one described to
    the patient. See Ashe v. Radiation Oncology Assocs., 
    9 S.W.3d 119
    , 121 (Tenn. 1999). The controlling factual issues in these
    cases are whether the patient knew the physician was going to
    perform the procedure and whether the patient authorized the
    physician to perform it. According to the Tennessee Supreme
    Court, if the answer to either of these questions is no, a medical
    battery has been committed. See Blanchard v. Kellum, 975
    S.W.2d at 524.
    Church v. Perales, 
    39 S.W.3d 149
    , 159 (Tenn. Ct. App. 2000); see also Kline by Kline v.
    Jordan, 
    685 S.W.2d 295
    , 296 (Tenn. Ct. App. 1984) (“For a cause of action for assault and
    battery to arise, there must be an absence of consent.”).
    Turning to Ms. Moses’ complaint, there are no allegations that the exam performed
    by Appellee was not authorized by Ms. Moses. Again, Ms. Moses alleged that: “[Appellee]
    came into her room in what appeared to be a very angry and aggressive mood and began to
    do a vaginal exam in such a forceful and abusive manner that she was torn and suffered
    injury requiring extensive medical treatment.” However, nothing in these allegations, even
    taken as true, suggests that Ms. Moses did not consent to this exam or that she was unaware
    that the exam was going to be performed. Thus, even giving all reasonable inference in favor
    of Ms. Moses, as we must at the motion to dismiss stage, we cannot draw a logical inference
    that either of the two Blanchard questions, supra, are affirmatively pled in the complaint.
    Based on her failure to allege that the exam was performed without consent, the
    Appellee urges us to affirm the trial court’s determination that Ms. Moses complaint failed
    to state a claim for medical battery. We agree. The Tennessee Supreme Court recently
    explained the threshold requirement to survive a motion to dismiss for failure to state a claim
    -6-
    upon which relief can be granted in Webb v. Nashville Area Habitat for Humanity, Inc., 
    346 S.W.3d 422
     (Tenn. 2011):
    To be sufficient and survive a motion to dismiss, a
    complaint must not be entirely devoid of factual allegations.
    Tennessee courts have long interpreted Tennessee Rule of Civil
    Procedure 8.01 to require a plaintiff to state “‘the facts upon
    which a claim for relief is founded.’” Smith v. Lincoln Brass
    Works, Inc., 
    712 S.W.2d 470
    , 471 (Tenn. 1986) (quoting W &
    O Constr. Co. v. City of Smithville, 
    557 S.W.2d 920
    , 922 (Tenn.
    1977)). A complaint “need not contain detailed allegations of all
    the facts giving rise to the claim,” but it “must contain sufficient
    factual allegations to articulate a claim for relief.” Abshure, 325
    S.W.3d at 103–04. “The facts pleaded, and the inferences
    reasonably drawn from these facts, must raise the pleader's right
    to relief beyond the speculative level.” Id. at 104. Thus, as we
    observed in Leach,
    “While a complaint in a tort action need not
    contain in minute detail the facts that give rise to
    the claim, it must contain direct allegations on
    every material point necessary to sustain a
    recovery on any legal theory, even though it may
    not be the theory suggested . . . by the pleader, or
    contain allegations from which an inference may
    fairly be drawn that evidence on these material
    points will be introduced at trial.”
    124 S.W.3d at 92 (quoting Donaldson v. Donaldson, 
    557 S.W.2d 60
    , 61 (Tenn. 1977)) (alteration in original); accord
    Givens v. Mullikin ex rel. Estate of McElwaney, 
    75 S.W.3d 383
    , 399 (Tenn. 2002). Moreover, courts are not required to
    accept as true assertions that are merely legal arguments or
    “legal conclusions” couched as facts. Riggs v. Burson, 
    941 S.W.2d 44
    , 47–48 (Tenn.1997).
    Webb, 346 S.W.3d at 427. This Court has observed that while the threshold for surviving a
    motion to dismiss for failure to state a claim upon which relief can be granted is “generally
    low,” the plaintiff is not thereby absolved from making appropriate allegations in his or her
    complaint:
    -7-
    [M]inimal requirements are not tantamount to nonexistent
    requirements. The threshold may be low, but it is real-and it is
    the plaintiff's burden to take the step which brings his case
    safely into the next phase of the litigation. The court need not
    conjure up unpled allegations or contrive elaborately arcane
    scripts in order to carry the blushing bride through the portal.
    Steele v. Ritz, No. W2008-02125-COA-R3-CV, 
    2009 WL 4825183
    , at *4 (Tenn. Ct. App.
    Dec. 16, 2009) (quoting Gooley v. Mobil Oil Corp., 
    851 F.2d 513
     (1st Cir. 1988)). Indeed,
    the Tennessee Supreme Court has recognized that despite the liberal pleading standard set
    forth in Tennessee Rule of Civil Procedure 8.01 “‘[t]here is no duty on the part of the court
    to create a claim that the pleader does not spell out in his complaint.’” Trau-Med of
    America, Inc. v. Allstate Ins. Co., 
    71 S.W.3d 691
    , 704 (Tenn. 2002) (quoting Donaldson v.
    Donaldson, 
    557 S.W.2d 60
    , 62 (Tenn. 1977)). “When the Court is dealing simply with
    allegations of pleadings, . . . the Court is not free to construct additional facts or allegations.”
    Chism v. Mid-South Milling Co., Inc., 
    762 S.W.2d 552
     (Tenn. 1988).
    In this case, Ms. Moses’ complaint contains no allegations that she did not authorize
    the examination or that she was in any way unaware that the exam was to be performed.
    Because we are not free to construct additional allegations, we must conclude, as did the trial
    court, that any claim for medical battery is deficient without such an allegation. Nothing in
    the record suggests that Ms. Moses ever sought leave from the trial court to amend her
    complaint to include additional allegations regarding Appellee’s authorization, or lack
    thereof, to perform the exam. Instead, in response to Appellee’s Motion to Dismiss in the
    trial court, Ms. Moses argued that “[i]t is reasonable to infer that plaintiff was not aware that
    the defendant was going to perform the procedure that injured her and did not authorize
    same.” Respectfully, from the facts alleged by Ms. Moses in her complaint, we conclude that
    it is not a reasonable inference to conclude that Appellee lacked Ms. Moses’ authorization
    to perform the procedure. Indeed, we conclude that, without a specific allegation of a lack
    of authorization, it would be unreasonable to conclude that Ms. Moses did not authorize the
    vaginal exam in this case, given that Appellee was a physician in the hospital where Ms.
    Moses was admitted to give birth. Simply put, without some allegation of a lack of
    authorization, even taking all of Ms. Moses’ other allegations as true, as we must at the
    motion to dismiss stage, her complaint fails to make out a prima facie claim for medical
    battery.
    The situation in this case is similar to the Tennessee Supreme Court case of
    Trau-Med of America, Inc. v. Allstate Ins. Co., 
    71 S.W.3d 691
     (Tenn. 2002). In Trau-Med,
    the plaintiff asserted a claim for civil conspiracy against the defendant insurance company.
    The trial court dismissed the civil conspiracy claim for failure to state a claim upon which
    -8-
    relief could be granted. The Court of Appeals, however, reversed the trial court, "maintaining
    that 'under a proper set of facts,' the corporate individuals could be held liable for conspiring
    to further their own individual interests." Id. at 704 (citing Trau-Med of America, Inc. v.
    Allstate Ins. Co., No. W1999-01524-COA-R3-CV, 
    2000 WL 1839125
    , at *8 (Tenn. Ct.
    App. Nov. 29, 2000)). The Supreme Court reversed the Court of Appeals and reinstated the
    dismissal, noting:
    We disagree [with the decision of the Court of Appeals] and
    conclude that the plaintiff has not made sufficient allegations to
    support a claim of civil conspiracy. Although a complaint “need
    not contain in minute detail the facts that give rise to the claim,”
    the complaint must at least “contain allegations from which an
    inference may fairly be drawn that evidence on these material
    points will be introduced at trial.” Donaldson v. Donaldson, 
    557 S.W.2d 60
    , 61 (Tenn.1977).
    Trau-Med, 71 S.W.3d at 704. The Supreme Court noted that "for a claim of intracorporate
    conspiracy to be actionable, the complaint must allege that corporate officials, employees,
    or other agents acted outside the scope of their employment and engaged in conspiratorial
    conduct to further their own personal purposes and not those of the corporation." Id. (citing
    Renner v. Wurdeman, 
    231 Neb. 8
    , 
    434 N.W.2d 536
    , 542 ( Neb. 1989)). Because the
    complaint failed to allege that the corporate employees/agents at issue were acting outside
    the scope of their employment, the Supreme Court concluded that, even taking all the
    allegations in the complaint as true, the plaintiff failed to make out a prima facie claim for
    civil intracorporate conspiracy. Id. at 705. Thus, in Trau-Med, the Supreme Court affirmed
    the trial court’s dismissal of the civil conspiracy allegations for failure to plead sufficient
    facts regarding an essential element of the claim.
    The same is true in this case. Without some specific allegations or a reasonable
    inference therefrom that there was a lack of authorization to perform the exam, no claim for
    medical battery can lie. Because Ms. Moses never attempted to amend her complaint to add
    additional factual allegations required to show a lack of authorization, any claim she
    attempted to assert with regard to medical battery is fatally deficient. At most, Ms. Moses’
    complaint alleges that she was injured by the way in which Appellee performed the vaginal
    exam, not that she did not authorize the exam. Thus, the complaint contains only a claim for
    medical malpractice. Even if we were to conclude that Ms. Moses complaint fairly raises an
    issue as to informed consent, i.e., that Appellee did not supply appropriate information to
    Ms. Moses in obtaining her consent to the procedure, this claim is governed by the Tennessee
    -9-
    Medical Malpractice Act, and also fails, as discussed in detail below.3 The trial court, thus,
    did not err in dismissing any medical battery claim that Ms. Moses attempted to assert.
    B. Medical Malpractice
    Having concluded that Ms. Moses’ complaint fails to make out a claim for medical
    battery, but instead asserts a claim for either medical malpractice or informed consent, we
    next consider whether Ms. Moses complied with the notice provisions of the Tennessee
    Medical Malpractice Act.4 The notice requirements applicable to a medical malpractice
    action are governed by Tennessee Code Annotated Section 29-26-121(a), which provides:
    (1) Any person, or that person's authorized agent, asserting a
    potential claim for health care liability shall give written notice
    of the potential claim to each health care provider that will be a
    named defendant at least sixty (60) days before the filing of a
    complaint based upon health care liability in any court of this
    state.
    (2) The notice shall include:
    3
    Specifically, informed consent actions are governed by Tennessee Code Annotated Section 29-26-
    118, which provides:
    In a health care liability action, the plaintiff shall prove by evidence as
    required by § 29-26-115(b) that the defendant did not supply appropriate
    information to the patient in obtaining informed consent (to the procedure
    out of which plaintiff's claim allegedly arose) in accordance with the
    recognized standard of acceptable professional practice in the profession
    and in the specialty, if any, that the defendant practices in the community
    in which the defendant practices and in similar communities.
    Thus, expert proof is required to establish an informed consent action. See Tenn. Code Ann. § 29-26-115(b)
    (discussing the competency of medical professionals to testify as to the recognized standard of care in a
    medical malpractice action). Tennessee Code Annotated Section 29-26-122 specifically states that the good
    faith certificate requirement shall apply “[i]n any health care liability action in which expert testimony is
    required by § 29-26-115.” Thus, the good faith certificate requirement applies to a claim of lack of informed
    consent.
    4
    In 2012, the Tennessee General Assembly saw fit to amend sections of the Medical Malpractice
    Act to change the term used to describe actions against doctors and hospitals for professional negligence
    from “medical malpractice” to “health care liability.” See 2012 Tenn. Pub. Acts, ch. 798, § 1–59. Because
    this case was filed prior to the amendments, we will refer to this action by its previous title. The 2012
    amendment to replace “medical malpractice” with “health care liability” had no substantive effect on the
    operation of the statute to this case.
    -10-
    (A) The full name and date of birth of the patient whose
    treatment is at issue;
    (B) The name and address of the claimant authorizing the notice
    and the relationship to the patient, if the notice is not sent by the
    patient;
    (C) The name and address of the attorney sending the notice, if
    applicable;
    (D) A list of the name and address of all providers being sent a
    notice; and
    (E) A HIPAA compliant medical authorization permitting the
    provider receiving the notice to obtain complete medical records
    from each other provider being sent a notice.
    Thus, notice pursuant to the above rules is required to be given “at least sixty (60)
    days before the filing of the complaint.” Id. In addition, Tennessee Code Annotated Section
    29-26-122 provides, in relevant part:
    (a) In any health care liability action in which expert testimony
    is required by § 29-26-115, the plaintiff or plaintiff's counsel
    shall file a certificate of good faith with the complaint. If the
    certificate is not filed with the complaint, the complaint shall be
    dismissed, as provided in subsection (c), absent a showing that
    the failure was due to the failure of the provider to timely
    provide copies of the claimant's records requested as provided
    in § 29-26-121 or demonstrated extraordinary cause.
    According to Appellee’s Memorandum in Support of his Motion to Dismiss, Ms.
    Moses provided notice only thirty-six days prior to filing her complaint. Ms. Moses does not
    appear to dispute that the notice was not timely provided prior to the commencement of this
    suit. Further, the record on appeal contains no certificate of good faith, nor does Ms. Moses
    argue that she ever filed a certificate of good faith in this case, or in the prior General
    Sessions lawsuit. There have been no allegations that Appellee or any other medical provider
    failed to timely supply Ms. Moses with the necessary documents. Instead, Ms. Moses argues
    that she has demonstrated extraordinary cause from which compliance with both the notice
    requirement and the good faith certificate requirement should be excused. From our review
    of the record, however, Ms. Moses never raised the issue of extraordinary cause to the trial
    court. It is well settled that issues not raised at the trial level are considered waived on
    appeal. Waters v. Farr, 
    291 S.W.3d 873
    , 918 (Tenn. 2009) (stating that issues not raised in
    the trial court are waived on appeal); Tenn. R. App. P. 36(a) (“Nothing in this rule shall be
    construed as requiring relief be granted to a party responsible for an error who failed to take
    -11-
    whatever action was reasonably available to prevent or nullify the harmful effect of an
    error.”). Accordingly the issue of extraordinary cause is waived. Even assuming, arguendo,
    that Ms. Moses properly raised her extraordinary cause argument, we conclude that Ms.
    Moses has not demonstrated extraordinary cause to excuse her failure to comply with the
    certificate of good faith requirement. Therefore, Tennessee Code Annotated Section 29-26-
    122 mandates that her medical malpractice claims “shall be dismissed.”
    The Tennessee Supreme Court in Myers v. Amisub (SFH), Inc., 
    382 S.W.3d 300
    (Tenn. 2012), recently determined that the failure to file a certificate of good faith with a
    medical malpractice complaint is fatal to the action. The Court explained:
    Tennessee Code Annotated section 29-26-121 expressly
    provides that “[a]ny person . . . asserting a potential claim for
    medical malpractice shall give written notice of the potential
    claim to each health care provider that will be a named
    defendant at least sixty (60) days before the filing of a complaint
    based upon medical malpractice in any court of this state.” Tenn.
    Code Ann. § 29-26-121(a)(1) (emphasis added). Tennessee
    Code Annotated section 29-26-122 expressly provides that “[i]n
    any medical malpractice action in which expert testimony is
    required by § 29-26-115, the plaintiff or plaintiff's counsel shall
    file a certificate of good faith with the complaint.” Tenn.Code
    Ann. § 29-26-122(a) (emphasis added). The use of the word
    “shall” in both statutes indicates that the legislature intended the
    requirements to be mandatory, not directory. Bellamy v. Cracker
    Barrel Old Country Store, Inc., 
    302 S.W.3d 278
    , 281 (Tenn.
    2009) (quoting Stubbs v. State, 
    216 Tenn. 567
    , 
    393 S.W.2d 150
    ,
    154 (1965) (“ ‘When ‘shall’ is used . . . it is ordinarily construed
    as being mandatory and not discretionary.’ ”)).
    * * *
    The essence of Tennessee Code Annotated section 29-26-121 is
    that a defendant be given notice of a medical malpractice claim
    before suit is filed. The essence of Tennessee Code Annotated
    section 29-26-122 is that a defendant receive assurance that
    there are good faith grounds for commencing such action. The
    requirements of pre-suit notice of a potential claim under
    Tennessee Code Annotated section 29-26-121 and the filing of
    a certificate of good faith under Tennessee Code Annotated
    -12-
    section 29-26-122 are fundamental to the validity of the
    respective statutes and dictate that we construe such
    requirements as mandatory.
    Myers, 382 S.W.3d at 308–09.
    In Myers, the plaintiff had non-suited his original complaint and re-instituted the
    action pursuant to the Savings Statute. Id. at 303. When the complaint was re-filed, however,
    the plaintiff failed to timely submit pre-suit notice of the claim or to file a certificate of good
    faith. The defendants filed a motion to dismiss the complaint on that basis. The plaintiff
    argued, however, that the failure to comply with the Medical Malpractice Act was excused
    because “the defendants had notice of the re-filed cause of action from the proceedings in
    the original suit and that the certificate of good faith requirement . . . was satisfied by expert
    disclosures filed in the original suit.” Id. at 306. The trial court agreed and held that because
    of the notice provided by the first suit, there was extraordinary cause sufficient to excuse
    strict compliance with the notice requirements in the second suit. Id. at 306–07. The
    Tennessee Supreme Court disagreed, however, explaining:
    When [the plaintiff] dismissed his first suit and filed his
    second complaint, he instituted a new and independent action,
    bearing a separate docket number. See Old Hickory Eng'g &
    Mach. Co. v. Henry, 
    937 S.W.2d 782
    , 784–85 (Tenn. 1996)
    (holding that, in accordance with Rule 3 of the Tennessee Rules
    of Civil Procedure, a “new action,” as contemplated by the
    saving statute, is commenced when a complaint is filed); see
    also Frye v. Blue Ridge Neurosci. Ctr., P.C., 
    70 S.W.3d 710
    ,
    713 (Tenn. 2002) (finding second complaint to be a new action
    as evidenced by its new docket number). [The plaintiff’s]
    original cause of action ceased to exist when the trial court
    granted his voluntary nonsuit . . . . Oliver v. Hydro-Vac Servs.,
    
    873 S.W.2d 694
    , 696 (Tenn. Ct. App. 1993) (“No present
    controversy exists after the plaintiff takes a nonsuit. The lawsuit
    is concluded . . . .”) (citation omitted); 1 Lawrence A. Pivnick,
    Tennessee Circuit Court Practice § 23.1 (2011 ed.) (“When a
    voluntary nonsuit has been taken, the action is terminated.”).
    Although the dismissal of the original complaint demarcated the
    beginning of the one-year period during which [the plaintiff]
    could commence a new action under the savings statute, the
    original action did not survive, nor did the dismissal in any way
    indicate whether [the plaintiff] would assert a claim in the
    -13-
    future. See Oliver, 873 S.W.2d at 696 (“The plaintiff's refiling
    the suit [after taking a nonsuit] is a contingent event that may
    not occur.”).
    By passing this statute, the legislature intended to give
    prospective defendants notice of a forthcoming lawsuit. In
    Senate committee discussion of the bill that introduced
    Tennessee Code Annotated sections 29-26-121 and 122, the
    bill's co-sponsor, Senator Mark Norris, stated that the new law
    was “designed to give people notice that there's about to be a
    claim and to put everyone who might be involved on notice that
    a suit will shortly be filed.” Without the notice required by
    Tennessee Code Annotated section 29-26-121, Defendants were
    not apprised that [the plaintiff] continued to assert a claim
    against them and that a suit would be filed and were therefore
    deprived of the notice required by Tennessee Code Annotated
    section 29-26-121. With respect to Tennessee Code Annotated
    section 29-26-122, after [the plaintiff’s] original action
    terminated, he could not rely on statements made by experts
    relative to that action as a substitute for a certificate of good
    faith filed with his new action because the statute provides that
    “[i]f the certificate is not filed with the complaint, the complaint
    shall be dismissed.” Tenn. Code Ann. § 29-26-122(a). The
    statements upon which [the plaintiff] seeks to rely were not filed
    with his new complaint.
    Myers, 382 S.W.3d at 309–10 (footnotes omitted).
    Thus, the Tennessee Supreme Court held that the notice provided by filing a prior suit
    was not sufficient to constitute extraordinary cause sufficient to excuse strict compliance
    with the good faith certificate requirement when filing a new complaint. In this case it is
    undisputed that Ms. Moses failed to file a certificate of good faith concurrent with the filing
    of her Circuit Court complaint. Based on the foregoing, we must conclude that Ms. Moses’
    failure to file a certificate of good faith with her second complaint is fatal to any claims of
    medical malpractice that she may have alleged. Because Ms. Moses' failure to file a
    certificate of good faith is fatal to her medical malpractice claims, any issue of her failure to
    comply with the medical malpractice pre-suit notice requirements is pretermitted.
    Accordingly, the trial court’s dismissal of those claims is affirmed.
    IV. Conclusion
    -14-
    Based on the foregoing, the judgment of the Shelby County Circuit Court is affirmed.
    This cause is remanded to the trial court for all further proceedings as are necessary and are
    consistent with this Opinion. Costs of this appeal are assessed against Appellant Pamela
    Moses. Because it appears that Ms. Moses is proceeding in forma pauperis in this appeal,
    execution may issue for costs if necessary.
    _________________________________
    J. STEVEN STAFFORD, JUDGE
    -15-