In Re: Joseph G. ( 2013 )


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  •                 IN THE COURT OF APPEALS OF TENNESSEE
    AT KNOXVILLE
    Assigned on Briefs May 31, 2013
    IN RE JOSEPH G. ET AL.
    Appeal from the Juvenile Court for Hancock County
    No. J1170    Floyd W. Rhea, Judge
    No. E2012-2501-COA-R3-PT-FILED-JULY 31, 2013
    This is a termination of parental rights case focusing on Joseph G., Trinity G., and Stephen
    G. (“the Children”), the minor children of a married couple, J.G. (“Father”) and E.G.
    (“Mother”). The Children, then ages four, two and one respectively, were placed in the
    protective custody of the Department of Children’s Services (“DCS”) following the
    incarceration of both parents. The Children were subsequently adjudicated dependent and
    neglected by stipulation of the parents. A year after the Children entered foster care, DCS
    filed suit to terminate the parents’ rights. Following a bench trial, the court granted DCS’s
    petition. The trial court found, by clear and convincing evidence, that multiple grounds for
    termination exist as to both parents and that termination is in the Children’s best interest.
    Father and Mother separately appeal. As to both parents, we reverse the trial court’s finding
    of willful failure to support. In all other respects, the judgment is affirmed.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Juvenile Court
    Reversed in Part; Termination of Both Parents’ Parental
    Rights Affirmed; Case Remanded
    C HARLES D. S USANO, J R., P.J., delivered the opinion of the Court, in which D. M ICHAEL
    S WINEY and J OHN W. M CC LARTY, JJ., joined.
    Aaron J. Chapman, Morristown, Tennessee, for the appellant, J.G.
    William E. Phillips, II, Rogersville, Tennessee, for the appellant, E.G.
    Robert E. Cooper, Jr., Attorney General and Reporter, and Mary Byrd Ferrara, Assistant
    Attorney General, Nashville, Tennessee, for the appellee, Tennessee Department of
    Children’s Services.
    Deborah A. Yeomans, Johnson City, Tennessee, Guardian ad Litem.
    OPINION
    I.
    DCS first became involved with the family in August 2010. Police responded to a
    report that no one was home to meet Joseph when he arrived from kindergarten. Upon
    investigation, the police also found that the two younger children, Trinity and Stephen, had
    been left unsupervised. When Mother arrived home, she was arrested for public intoxication.
    By Mother’s account, she was at home but had fallen asleep. She denied that she was “high,”
    but admitted to failing a sobriety test. Father was not present at the scene; at the time, he was
    subject to a restraining order that Mother had taken out stemming from a 2009 domestic
    assault. DCS took the Children into protective custody. They were returned to Mother the
    following month when DCS’s petition for temporary custody was dismissed because of
    DCS’s failure to timely pursue it. DCS established a non-custodial permanency plan for the
    Children. It began making efforts to assist Mother. Mother did not comply with the plan or
    follow any of DCS’s recommendations.
    On December 19, 2010, Mother and Father were incarcerated. Mother had been
    arrested on a charge of theft over $1,000 and for failure to appear. Father, who had been free
    on bond, was arrested for a probation violation and failure to appear. Initially, the Children
    were placed in the emergency custody of their maternal grandmother, L.F. (“Grandmother”).
    After a few days, she returned them to DCS custody, stating she was unable to care for them
    at her current residence. DCS filed another petition for temporary custody on December 22,
    2010. The petition alleged that the Children were dependent and neglected and in need of
    a proper guardian. The trial court granted the petition and the Children entered foster care.
    The Children were twice moved before settling into their third and current foster home
    placement in March 2011.
    In January 2011, the non-custodial plan became the “family permanency plan.” The
    plan’s stated goal was the return of the Children to the parents. The plan generally charged
    the parents with providing an environment “without domestic violence, drug abuse and
    public intoxication concerns.” DCS went over the plan with Mother and Father and they
    signed it.1 Among their responsibilities, the parents were required to enroll in domestic
    violence classes and seek marital counseling; complete anger management classes; complete
    alcohol and drug assessments; follow all recommendations following the assessments;
    1
    Father was in jail at the time; the case manager personally delivered the plan to Father there and
    reviewed it with him “line by line,” after which he signed it.
    -2-
    complete parenting classes; submit to hair follicle drug tests; pass all drug screens; and
    “present themselves in a sober fashion.” Further, they were directed to obtain and maintain
    suitable housing, complete therapeutic visitations with the Children, pay child support and
    provide gifts and clothing for the Children.
    On February 1, 2011, by an agreed order, the Children were adjudicated as being
    dependent and neglected. Father was released on bond in March 2011, but he returned to jail
    in May to serve 270 days after he again violated his probation, for the fourth time. In
    interactions with the parents, the DCS case manager, Patricia Johnson, repeatedly observed
    that Mother was intoxicated – at the DCS office, on the street, and when Mother arrived for
    a parenting assessment. Mother seemed to doze off at DCS meetings and court hearings.
    When questioned, Mother told Ms. Johnson that she was taking Suboxone, a drug that,
    according to Mother, allowed her to consume alcohol without her consumption being
    detected on any “flipping test” she might be required to take. Mother denied ever being
    intoxicated around her case manager, but admitted to taking sleeping pills. At an agency
    meeting in August 2011, DCS staff determined that the parents had made no discernable
    progress toward regaining custody. As a consequence, DCS decided to proceed with a suit
    to terminate. At the same time, they gave Mother and Father more time to see if they would
    follow through with their stated intention to make some progress in completing the “action
    steps” outlined in the permanency plan.
    By December 2011, DCS had filed a revised permanency plan that changed the goal
    of the plan to adoption. DCS noted that Mother and Father had failed to complete any of the
    plan’s goals looking toward a restoration of custody. DCS pointed out that the parents made
    no real effort on the permanency plan until after termination proceedings were initiated.
    The trial court ordered no further contact between the parents and the Children based
    on allegations that the visits were too upsetting to the Children. On December 19, 2011,
    DCS filed a petition to terminate the parents’ parental rights. The petition asserted multiple
    grounds against each parent for termination, including abandonment, non-compliance with
    the permanency plan, and persistence of conditions. Trial was held in September 2012.
    Joseph was then seven, Trinity was five and Stephen was four.
    The proof showed that the parents led troubled lives before and after losing custody.
    Both had criminal histories that dated back several years. After Mother and Father went to
    jail and the Children were removed, the parents had no stable housing or employment.
    During most of 2011, Father was incarcerated. At other times, Mother and Father moved
    around, lived with others, or stayed in a motel room. In March 2011, Mother was involved
    in a serious car accident. At the time, she was already taking prescription pain medication.
    The dosages were increased when the Children were removed. Mother said between May
    -3-
    and July 2011, she stopped going to a pain clinic and tried to wean herself off the drugs in
    an effort to regain custody. The record reflects, however, that in May 2011, she was
    dismissed from the clinic as a result of using different names to obtain narcotics from
    different pharmacies. Mother admittedly regressed. In September 2011, she took Suboxone
    prescribed for someone else. Mother did not have her driver’s license reinstated or a car until
    the end of December 2011. By then, contact with the Children had been prohibited and
    Mother did nothing for the next three months. She “just stayed home.”
    Mother acknowledged she did not satisfy the requirements of the permanency plan;
    she said she had tried. She explained that, for the most part, she raised the Children alone
    because Father was either away working or in jail. When Father was in jail, Mother
    supported the family with welfare and/or food stamps if she was not doing odd jobs. She
    said she always did her best for the Children, even when they lost Father’s income and the
    family had to move because there was no money to pay the rent. Mother said the Children
    “always had a roof over [their] heads, food . . . and been nice and warm and clean and
    loved.”
    Father made some progress – he incurred no new criminal charges following his
    release from jail in October 2011; and he had completed a parenting assessment while in jail.
    Father visited the Children when he was released on bond, but agreed that during the same
    time he did not obtain a home, job, or transportation. Father agreed that the case manager
    had attempted to help him and acknowledged that he failed to undergo a hair follicle drug
    test, attend anger management or parenting classes, did not secure stable housing, and failed
    to attend the Children’s appointments before the termination petition was filed. At trial, he
    testified he was working doing odd jobs on a cattle farm. He also said that he expected to
    have his driver’s license reinstated.
    Mother testified that, at the time of trial, she was working for her grandmother and
    earned $160 a week. Before the petition was filed, she briefly worked at McDonald’s and
    said child support was deducted from her checks. She also worked at other odd jobs. She
    testified that, in May 2012, she sent $300 to the offices of child support enforcement services
    through her mother. She testified she could take care of the Children now. She and Father
    testified that, since approximately January 2012, they were living in a trailer that they had
    purchased. It was located on Grandmother’s property.
    According to the DCS’s Ms. Johnson, the Children had “flourished” in their current
    foster home in the six months before trial. On the other hand, she stated that the parents had
    made no obvious changes in circumstances or conduct such as would allow the Children to
    return safely to their care. In the Spring of 2012, Father had ceased any contact with DCS.
    The case manager only saw Mother when she appeared in court on other matters. At no time
    -4-
    following the Children’s removal from Mother’s care had she asked about the Children’s
    well-being. Father only inquired about them very early in the process.
    The trial court found that there was clear and convincing evidence to establish the
    same multiple grounds with respect to termination of each parent’s rights. More specifically,
    the court found: (1) abandonment – by willful failure to visit or support, by conduct evincing
    a wanton disregard for the Children’s welfare, and by the parents’ failure to provide a
    suitable home; (2) substantial noncompliance with a permanency plan, and (3) persistence
    of conditions. The court further found there is clear and convincing evidence that
    termination of both parents’ rights is in the best interest of the Children. Mother and Father,
    represented by separate counsel, each filed a timely notice of appeal.
    II.
    The following issues are raised:
    1. The trial court erred in finding that there was clear and
    convincing evidence to establish multiple forms of abandonment
    2. The trial court erred in finding that there was clear and
    convincing evidence to establish substantial noncompliance with
    a permanency plan.
    3. The trial court erred in finding that there was clear and
    convincing evidence to establish that the conditions which led
    to the Children’s removal still persisted.
    4. The trial court erred in finding, by clear and convincing
    evidence, that termination of Mother’s rights was in the best
    interest of the Children.
    5. The trial court made evidentiary errors in admitting
    Collective Exhibit #1 into evidence and by relying on said
    exhibit in its findings of fact.
    6. The trial court erred in admitting testimony that an email
    from an employee of the District Attorney’s Office showed a
    failure of the [parents] to pay child support.
    -5-
    III.
    In a termination of parental rights case, this Court has a duty to determine “whether
    the trial court’s findings, made under a clear and convincing standard, are supported by a
    preponderance of the evidence.” In re F.R.R., III, 
    193 S.W.3d 528
    , 530 (Tenn. 2006). The
    trial court’s findings of fact are reviewed de novo upon the record accompanied by a
    presumption of correctness unless the preponderance of the evidence is against those
    findings. Id.; Tenn. R. App. P. 13(d). Great weight is accorded the trial court’s
    determinations of witness credibility, which shall not be disturbed absent clear and
    convincing evidence to the contrary. See Jones v. Garrett, 
    92 S.W.3d 835
    , 838 (Tenn. 2002).
    Questions of law are reviewed de novo with no presumption of correctness. Langschmidt
    v. Langschmidt, 
    81 S.W.3d 741
     (Tenn. 2002).
    As this Court has observed:
    It is well established that parents have a fundamental right to the
    care, custody, and control of their children. While parental rights
    are superior to the claims of other persons and the government,
    they are not absolute, and they may be terminated upon
    appropriate statutory grounds. A parent’s rights may be
    terminated only upon “(1) [a] finding by the court by clear and
    convincing evidence that the grounds for termination of parental
    or guardianship rights have been established; and (2) [t]hat
    termination of the parent’s or guardian’s rights is in the best
    interest[] of the child.” Both of these elements must be
    established by clear and convincing evidence. Evidence
    satisfying the clear and convincing evidence standard establishes
    that the truth of the facts asserted is highly probable, and
    eliminates any serious or substantial doubt about the correctness
    of the conclusions drawn from the evidence.
    In re Angelica S., E2011-00517-COA-R3-PT, 
    2011 WL 4553233
     (Tenn. Ct. App. E.S., filed
    Oct. 4, 2011)(citations omitted).
    IV.
    First, we address the parents’ evidentiary issues. Mother challenges the trial court’s
    admission of Collective Exhibit 1, entitled “DCS Notebook” on hearsay grounds. Generally
    summarized, Exhibit 1 consists of all of the documents compiled by the case manager in
    support of DCS’s case. The exhibit begins with copies of the Children’s birth certificates
    -6-
    and includes photos; the permanency plans; court orders, petitions, motions and affidavits
    of reasonable efforts; service of process; the putative father registry; and TFACTS 2 reports.
    In a related issue, both Mother and Father specifically challenge the admissibility of an email
    from a person responding to the case manager’s inquiry concerning child support.
    Mother asserts that allowing Exhibit 1, a massive compilation of assorted documents,
    into evidence as a collective exhibit prevented her from challenging the veracity or reliability
    of any one document. She complains that some of the reports and other documents were not
    generated by DCS, only collected by it. At trial, counsel for Mother and Father essentially
    objected to Exhibit 1 as follows:
    Mr. Chapman [for Father]: [F]irst issue that was addressed was
    that that’s a business record exception. That doesn’t include, . . .
    double, triple, quadruple hearsay, so and so said that such and
    such showed up for her assessment and that such and such said
    that so and so said she had this issue going on, all that type of
    stuff does not qualify under business records. If it’s relevant
    and if it needs to be brought in, it needs to be brought in
    individually. We can’t admit 600 pages of other people’s
    statements and uncertified Court records.
    Mr. Guinn [for DCS]: Then counsel needs to make a specific
    objection . . .
    *    *    *
    Mr. Chapman: The notebook is objected to.
    Mr. Guinn: Bring out the documents you object to and the
    portion of the documents you object to?
    Mr. Phillips [for Mother]: We’re not the ones introducing it.
    *    *    *
    The Court: If you’ll go item by item what’s in the table of
    contents then I’ll rule on what can be collectively introduced.
    2
    TFACTS is an acronym for Tennessee Family and Child Tracking System.
    -7-
    *    *    *
    [T]he witness has testified that these are all business records
    maintained by her in her course of the case management for
    these three children and you’ll have ample opportunity to cross
    examine[] her. And it, for efficiency the Collective Exhibit is
    probably the best way to go. . . . So, and you’re welcome to
    cross examine her on any document that is introduced. . . .
    Tenn. R. Evid. 803(6) provides a hearsay exception for “business records” as follows:
    A memorandum, report, record, or data compilation, in any
    form, of acts, events, conditions, opinions, or diagnoses made at
    or near the time by or from information transmitted by a person
    with knowledge and a business duty to record or transmit if kept
    in the course of a regularly conducted business activity and if it
    was the regular practice of that business activity to make the
    memorandum, report, record or data compilation, all as shown
    by the testimony of the custodian or other qualified witness or
    by certification that complies with Rule 902(11) or a statute
    permitting certification, unless the source of information or the
    method or circumstances of preparation indicate lack of
    trustworthiness. The term “business” as used in this paragraph
    includes business, institution, profession, occupation, and
    calling of every kind, whether or not conducted for profit.
    The Advisory Commission comments state:
    This rule essentially is the same as the Uniform Business
    Records as Evidence Act, Tenn. Code Ann. § 24-7-111 [since
    repealed]. To avoid interpretive mistakes such as that in
    Wheeler v. Cain, 
    62 Tenn. App. 126
    , 
    459 S.W.2d 618
     (1970),
    the proposal specifically requires that the declarant have “a
    business duty to record or transmit” information. Without that
    duty, a business record would lack the trustworthiness necessary
    to carve out a hearsay exception.
    As DCS correctly submits, Ms. Johnson of DCS laid the proper foundation for the
    introduction of Exhibit 1. She testified that the documents therein were generated or
    compiled by her in the course of her management of the Children’s custody case in her
    -8-
    capacity as their DCS case manager. As to the objection to the admission of Exhibit 1 as a
    collective exhibit, we conclude that there was no error.
    Subsequently, counsel for Mother objected to a specific document contained in
    Exhibit 1 as hearsay. More specifically, in her testimony, Ms. Johnson relied on an email she
    received from a “Rose Sauls” regarding child support payments by Mother and Father. The
    email at issue was in response to an inquiry Ms. Johnson sent to Ms. Sauls as follows:
    From: Patricia C. Johnson
    Sent: Friday, January 27, 2012
    To: Rose Sauls
    Subject: [G.] CASE
    I have filed TPR on the case of [Father and Mother] over in
    Hancock, I had mailed the court order earlier.
    I just need to know if the family [J.G.] . . . or [E.G.] . . . had paid
    any child support and or has any court dates for child support.
    The responsive email is as follows:
    RE: [G.] CASE
    Rose Sauls
    Sent: Friday, February 03, 2012
    To: Patricia C. Johnson
    [E.G.] has paid nothing and her cases are set for Court to Show
    Cause on 4/19/12. [J.G.] just started paying this month.
    During Ms. Johnson’s direct testimony, counsel for Mother objected as follows:
    Mr. Guinn: And how many payments of child support did
    [Mother] make . . . .?
    Ms. Johnson: Per my record that I received from child support
    as of . . .
    Mr. Phillips: Judge . . .
    -9-
    Ms. Johnson: . . . the month of December when I filed [the
    petition], it was none.
    Mr. Phillips: It’s hearsay.
    The Court: It’s a business record.
    *    *     *
    Mr. Phillips: Her notes, I would submit, are not a business
    record.
    Ms. Johnson: I’m not reading from notes. I’m reading from this
    book. The Child Support Enforcement, we have to contact them
    through . . . email. We can’t go to their office. Ms. Rosa Sauls
    was the Child Support Enforcement person who sent me the
    email and it’s documented in the file.
    *    *     *
    The Court: I’ll note your ongoing objection to hearsay and this
    one is overruled.
    In our view, the email from Ms. Sauls was properly objected to as inadmissible
    hearsay. Notably, the email does not identify Ms. Sauls or her position. Nor does it appear
    that the email is properly construed as a “record” at all. It is simply the sender’s
    interpretation of information she presumably gained from another, unidentified source. DCS
    relies on the email as its only evidence that Mother and Father willfully failed to support the
    Children. At trial, the details regarding the dates and amounts were not clear, but both
    parents certainly testified that they had made some child support payments in the months
    after the Children were removed and before the petition was filed, and thereafter. Both
    testified to brief periods of employment when, they asserted, support payments were
    deducted from their checks. Father further testified that a tax refund he received was applied
    to child support.
    The parents’ testimony concerning payments of child support is uncorroborated. As
    we earlier noted, however, each alleged ground for termination must be proven by clear and
    convincing evidence. In this regard, DCS has the burden of proof. Having concluded that
    the email is inadmissible hearsay, we must further conclude that there is no evidence to
    support the trial court’s finding that Mother and Father abandoned the Children by willfully
    -10-
    failing to provide child support. Accordingly, the finding of abandonment by non-support is
    hereby reversed as to both Mother and Father. We now move to the remaining grounds for
    termination, mindful that only a single ground must be proved by clear and convincing
    evidence to justify termination. In re Audrey S., 
    182 S.W.3d 838
    , 862 (Tenn. Ct. App.
    2005).
    V.
    A.
    The trial court found that both parents abandoned the Children by failing to visit them,
    by engaging in conduct evincing a wanton disregard for their welfare, and by failing to
    provide them with a suitable home. Tenn. Code Ann. § 36-1-113(g)(1) (2010) provides that
    termination can be based upon a showing that “[a]bandonment by the parent or guardian, as
    defined in § 36-1-102, has occurred….” Tenn. Code Ann. § 36-1-102 (2010) defines forms
    of abandonment, as relevant in the present case, as follows:
    (ii) The child has been removed from the home of the parent(s)
    or guardian(s) as the result of a petition filed in the juvenile
    court in which the child was found to be a dependent and
    neglected child, as defined in § 37-1-102, and the child was
    placed in the custody of the department or a licensed
    child-placing agency, that the juvenile court found, or the court
    where the termination of parental rights petition is filed finds,
    that the department or a licensed child-placing agency made
    reasonable efforts to prevent removal of the child or that the
    circumstances of the child’s situation prevented reasonable
    efforts from being made prior to the child’s removal; and for a
    period of four (4) months following the removal, the department
    or agency has made reasonable efforts to assist the parent(s) or
    guardian(s) to establish a suitable home for the child, but that
    the parent(s) or guardian(s) have made no reasonable efforts to
    provide a suitable home and have demonstrated a lack of
    concern for the child to such a degree that it appears unlikely
    that they will be able to provide a suitable home for the child at
    an early date.
    *    *     *
    -11-
    (iv) A parent or guardian is incarcerated at the time of the
    institution of an action or proceeding to declare a child to be an
    abandoned child, or the parent or guardian has been incarcerated
    during all or part of the four (4) months immediately preceding
    the institution of such action or proceeding, and either has
    willfully failed to visit or has willfully failed to support or has
    willfully failed to make reasonable payments toward the support
    of the child for four (4) consecutive months immediately
    preceding such parent’s or guardian’s incarceration, or the
    parent or guardian has engaged in conduct prior to incarceration
    that exhibits a wanton disregard for the welfare of the child;
    Tenn. Code Ann. § 36-1-102(1)(A)(ii), (iv). “Willfully failed to visit” means the willful
    failure, for a period of four (4) consecutive months, to visit or engage in more than token
    visitation. “[T]oken visitation” means that “the visitation, under the circumstances of the
    individual case, constitutes nothing more than perfunctory visitation or visitation of such an
    infrequent nature or of such short duration as to merely establish minimal or insubstantial
    contact with the child.” Tenn. Code Ann. § 36-1-102(C), (E).
    B.
    In the present case, the trial court found that both parents willfully failed to visit the
    Children. We consider this ground with respect to each parent.
    Mother was in jail during part of the four-month period before the petition was filed.
    Accordingly, as to her, the relevant time period for establishing abandonment by failure to
    visit the Children is the four-month period before she was incarcerated – June 4, 2011 until
    October 4, 2011. The trial court found that Mother was aware of her obligation to visit the
    Children because DCS repeatedly informed her of this obligation at child and family team
    meetings. Furthermore, it was required in the permanency plan she signed. The trial court
    further found:
    In the four months before [Mother] went to jail, she willfully
    failed to visit the [C]hildren, although she was able to visit, and
    the visitation[s] she kept were token in nature as she was
    intoxicated, verbally abusive, and inappropriate with the
    [C]hildren; she brought inappropriate persons to the visits; she
    knew the [C]hildren were in DCS custody, and there was no
    court order or any other impediment to visitation. From
    -12-
    December 2010 until November 2011[,] [Mother] attended
    sixteen . . . visits and missed thirty one . . . visits.
    Both parents testified they were aware of their obligations toward the Children as set
    forth in the permanency plans and court orders. They also acknowledged that they had
    received the criteria for termination. At trial, Mother testified that she visited whenever she
    was able. Again, during 2011, Mother appeared for only 16 of 52 scheduled visits. During
    March and April, Mother repeatedly cancelled visits or they were ended early. In the months
    before the petition was filed, the parents were permitted 2 hours of supervised visits a week,
    and they were allowed to attend the Children’s appointments, go to school meetings, and
    contact the Children in writing or by phone. Grandmother was allowed overnight visitation
    every weekend and she supervised many of the parents’ visits. She said Mother, and Father,
    when he was not in jail, visited “many more times” than they missed. She said the parents
    showed “excellent parenting skills” and the Children were “very happy” during visits. Other
    witnesses, however, testified to the contrary.
    During the critical period, the supervising staff reported that Mother did not do well
    at the visits – she was “mad. . . , acting out of sorts,” yelled, and more than once brought a
    different male companion with her. It was noted that “little or no progress [was] made with
    Mother.” During July 2011, Mother was a no-show for one visit and another time arrived
    unscheduled at Grandmother’s house with a male companion. By then, DCS had informed
    Mother that it would no longer pay for therapeutic visitation services because she was not
    making progress and the schedule was not being kept. Mother did not dispute that she
    missed visits; she testified only that she visited the Children “every chance [she] got. . . . ”
    She gave no reason for missing the majority of the visits during 2011 other than being in a
    car wreck in March and having to rely on others for transportation. The case manager
    testified to her continued view that Mother exercised only token visitation – visits that were
    not appropriate due to Mother’s behavior.
    Father was incarcerated from December 2010 until March 7, 2011, when he was
    released on bond. Father violated his probation and was incarcerated again from May 17,
    2011 until October 11, 2011. Consequently, the relevant four-month period for Father begins
    January 16, 2011 and ends May 16, 2011. Again, the trial court found that, like Mother,
    Father was aware of his obligations pursuant to the permanency plan and meetings with, and
    information repeatedly provided to him by, the DCS case manager. Father was admittedly
    provided a visitation schedule and notified, at least six times, of the consequences of his
    failure to exercise his visitation rights during the four month period. The court found that
    Father “willfully failed to visit the [C]hildren, although he was able to visit, and the visitation
    he kept was token in nature as he was inappropriate with the [C]hildren, and became
    physically aggressive.” He testified that in the two months that he was on bond, he appeared
    -13-
    at every weekly visit with the Children. Because he was incarcerated before and after those
    two months, he was unable to visit the Children again until after his release in October 2011,
    months after the four-month period had passed.
    The trial court accurately summarized and properly considered the proof presented at
    trial. The evidence supports the trial court’s finding of abandonment by failure to visit.
    Although the proof does show that Father consistently visited the Children for the limited
    time that he was out on bond from March to May 2011, he then violated the terms of his
    probation and was returned to jail for the next 270 days. His actions prevented him from
    exercising regular visits with the Children both leading into and during the critical period.
    We agree with the trial court that the few visits Father was able to exercise are properly
    considered token visitation. Similarly, the trial court considered the number and quality of
    the visits Mother had and appropriately concluded they were also token in nature. By the
    time of trial, both parents remained subject to an order that prohibited contact with the
    Children so that they had had no contact with the Children in some eight months.
    The evidence does not preponderate against the trial court’s finding that Mother and
    Father willfully failed to visit the Children. The trial court properly terminated their rights
    on the ground of abandonment by willful failure to visit.
    C.
    The trial court found that Mother and Father also abandoned the Children by failing
    to provide them with a suitable home in the four months following the Children’s removal
    – from December 19, 2010 until April 19, 2011 – despite reasonable efforts by DCS to assist
    them. In its order, the trial court detailed a lengthy list of the various resources, referrals, and
    services provided by DCS in an effort to help Mother and Father “get on their feet” and
    improve their circumstances so that they could provide a suitable home for the Children. At
    the other end of the spectrum, the trial court set out the parents’ lack of action and progress
    in this area. Among its findings, the court stated:
    [Mother and Father] have made no reasonable efforts to provide
    a suitable home or improve their personal conditions. Instead,
    they have remained homeless and/or incarcerated.
    [They] continued to have criminal charges, engage in criminal
    activity, and remain on probation.
    [They] have not secured safe stable housing or any type of
    permanent residence.
    -14-
    [Mother] has lived at at least five different locations during the
    time the [C]hildren were in custody, none of which were in her
    name nor did she pay rent.
    [Father] was incarcerated for long periods of time and when he
    was not in jail he testified that he was homeless and jobless and
    paid no support, but . . . at the same time he was splitting rent
    with his sister and working on Clifford Seal’s farm for minimum
    wage.
    The case worker from MATS Homeless Shelter testified that as
    long as the people who stay there follow the rules and attempt
    to find work there is no time limit on . . . [their] stay at the
    shelter.
    [Mother] stayed at MATS for . . . eight to nine days and then
    went back to jail. Upon her release from jail she attempted to
    stay at MATS once again but was unable to do so because she
    failed a drug screen upon admission.
    [Mother and Father] did not avail themselves of the housing lists
    and efforts made by DCS to assist them in establishing a suitable
    home.
    [Mother and Father] have not shown that they have any means
    to financially support themselves or the [C]hildren if they were
    to regain custody, therefore putting the [C]hildren’s safety at
    risk.
    [Mother and Father] have not availed themselves of the
    therapeutic visitation services to assist them in dealing with the
    [C]hildren and building a positive relationship with [them].
    [Mother] did not participate in a hair follicle . . . drug screen, or
    . . . drug rehabilitation to prove that she was drug free and could
    care for her children in a safe, sober, and proper fashion.
    In summary, the trial court found as follows:
    -15-
    [T]he testimony and exhibits are replete with evidence of DCS’s
    efforts to assist [Mother and Father] in finding stable homes and
    employment, and that [Mother and Father] made no reasonable
    efforts to do the same.
    [Mother’s and Father’s] failure to make even minimal efforts to
    improve their home and/or personal condition demonstrates a
    lack of concern for their children to such a degree that it appears
    unlikely that they will be able to provide a suitable home for the
    [C]hildren at an early date.
    The proof shows that both parents were approved to stay at a shelter that provided
    residents with counseling, employment assistance, food, clothing and shelter. Although the
    case manager conceded that the shelter itself would not be deemed suitable permanent
    housing, staying there would have allowed Mother and Father to be supported while they
    made efforts to find jobs and work on their personal issues. In turn, they could have started
    saving money to apply toward suitable, permanent housing of their own. Father was
    approved for the shelter in October 2011, but decided instead to live with his sister, with
    whom he shared rent. Mother checked into the shelter for roughly a week in September
    2011, but a drug test indicated she was taking Suboxone and she was not allowed to reenter
    the shelter on her release from jail the following month.
    Ms. Johnson also provided the parents with a list of all available housing in a three-
    county area with contact information and personally delivered an application for public
    housing to them. She continuously updated the information she provided. Although Ms.
    Johnson had personal contacts for an apartment complex in Sneedville, Mother informed her
    that under “no conditions would she live in apartments in Sneedville.” Instead, Mother, and
    Father, when he was not in jail, moved around, lived with different people, lived in a motel
    room and were at times homeless. In the ten child & family team meetings that DCS held
    in a 12-month period, housing and other requirements of the permanency plan were
    reviewed, but the parents never obtained suitable housing.
    In short, the proof established, and both parents essentially conceded, that they did not
    obtain a safe, stable place for the Children in the year after DCS was granted custody of the
    Children. Mother testified that she lost housing because she could not pay rent or was in jail,
    and that she was homeless for a while. She admitted that she did not have suitable housing
    until after the petition was filed. She explained that before then, she kept getting arrested for
    public drunkenness and failure to appear in court because, she reasoned, “it’s pretty hard to
    focus” when one’s whole life is disrupted. Mother and Father insisted, without any
    supporting evidence, that by 2012, they had secured a suitable home for the Children.
    -16-
    The evidence does not preponderate against the trial court’s findings. The trial court
    properly terminated both Mother’s and Father’s rights on the ground of abandonment by
    failure to provide a suitable home for the Children.
    D.
    Lastly, regarding the ground of abandonment, the trial court found that both parents
    engaged in conduct prior to their incarceration that evidenced a wanton disregard for the
    Children’s welfare. The court found, based on DCS reports, that Mother had appeared at
    DCS for meetings in an obviously intoxicated state on some nine occasions during 2011. On
    this point, the trial court expressly credited the testimony of the case manager, while it found
    Mother’s testimony not to be credible. During this time, she also admitted to taking narcotic
    pain pills and to using Suboxone which allowed her to pass drug screens. Further, the proof
    showed that before the Children were removed, Joseph missed 19 days in his first year of
    school, Mother failed to maintain contact with DCS, and continued to engage in criminal
    activity. Mother’s criminal history dates back to 2007 when she failed to appear in court.
    She was arrested for assault in June 2009, for public intoxication in 2010, and several times
    thereafter for failure to appear in court. Mother said she was unable to drink alcohol since
    she suffered liver injuries in the car accident and said she had not used drugs since August
    2011. Nonetheless, she was arrested for public intoxication on September 1, 2011 and
    admitted to having taken Lyrica at the time. On August 23, 2011 and again on October 14,
    2011, she was arrested for public intoxication. In July 2012, Mother was charged with
    smuggling narcotics into jail. At the time of trial, Mother had another charge of failure to
    appear pending. Grandmother testified that Mother experienced a substance abuse problem
    at the time the Children were removed and into the summer of 2011. She suggested Mother
    get help with her drug issues, but conceded Mother never went for treatment.
    The court found that Father also showed a wanton disregard for the Children’s
    welfare. The court noted (1) Father’s arrest for a domestic assault against mother and a
    conviction for assault against a child, both in 2009, and (2) his 2010 arrests for violation of
    probation and failure to appear. Looking back to 2005, when the first child was born, Father
    was arrested for driving under the influence, second offense. In 2007, he was arrested for
    violating his probation and driving on a revoked license, and in 2008, for failure to appear
    and escape. As with Mother, the court noted Father’s “ongoing criminal activity, and
    continued incarcerations during this custody episode.” Lastly, the court observed that
    Father’s “criminal record . . . shows a significant amount of time in jail and one cannot
    effectively parent if one is incarcerated.” Father expressly conceded that his multiple
    incarcerations since the Children were born exhibited a wanton disregard for the Children.
    -17-
    He insisted that he was irresponsible before, but had changed for the better since losing the
    Children.
    This Court has held that “probation violations, repeated incarceration, criminal
    behavior, substance abuse, and failure to provide adequate support or supervision for a child
    can, alone, or in combination, constitute conduct that exhibits a wanton disregard for the
    welfare of a child.” In re Audrey S., 182 S.W.3d at 867-68. All of these factors are present
    in the instant case with respect to Mother or Father or both. Consequently, we conclude that
    the evidence does not preponderate against the trial court’s finding that the parents acted in
    wanton disregard for the Children’s welfare.
    VI.
    The trial court terminated both parents’ rights for being in substantial noncompliance
    with the family’s permanency plan. See Tenn. Code Ann. §36-1-113(g)(2). The court found
    that the goals of the initial and revised plan were appropriate and the responsibilities for
    Mother and Father were reasonably related to remedying the conditions that necessitated the
    Children’s removal. This finding is not in dispute.
    As earlier discussed, the plan required the parents to address the problems they had
    demonstrated in the areas of: (1) domestic violence, (2) alcohol and drug abuse, (3)
    parenting, and (4) housing. Further, they were tasked with completing therapeutic visitations
    with the Children and providing them with child support. The trial court found that both
    parents failed to satisfy the majority of the plan’s requirements in that neither completed a
    hair follicle drug screen, an anger management course, or followed recommendations of a
    parenting assessment; they did not cooperate with therapeutic visitation services or attend the
    Children’s appointments; they did not maintain a home free of illegal activity and drug use;
    and they did not maintain suitable housing for a period of six months. The court further
    found that Mother did not complete an alcohol and drug assessment despite multiple
    convictions for public intoxication and did not maintain her sobriety or present herself to
    DCS or the Children in a sober fashion.
    The proof showed that, a year after the Children were placed in foster care, the parents
    had demonstrated little to no progress in completing the specific “action steps” outlined in
    the plan. As to Mother, she explained that she did not complete an alcohol and drug
    assessment because it required her to admit she had a drug problem and she refused to do so.
    As a result, she never obtained treatment for her substance abuse problem, seemingly her
    most significant obstacle to regaining custody of the Children. Instead, after the Children
    were removed, Mother continued to incur new criminal charges, often related to her
    substance abuse. As for Father, he testified he was aware of the plan requirements and had
    -18-
    “plenty of time,” but was unable to get anything done while his driver’s license remained
    suspended. Although both parents testified that by 2012, they had established housing and
    found some work, they provided nothing to support their claims. Any efforts to comply with
    the permanency plan came long after the Children had entered foster care and not until the
    termination proceedings had begun.
    In summary, the proof preponderates overwhelmingly in favor of the trial court’s
    finding that Mother and Father failed to comply substantially with the terms of the
    permanency plan. Based on the foregoing, the trial court did not err in terminating the
    parents’ rights based on the ground of their substantial noncompliance with the permanency
    plan.
    VII.
    The trial court terminated the parents’ rights pursuant to Tenn. Code Ann. § 36-1-
    113(g)(3)(A) - (C). That section provides for termination when:
    The child has been removed from the home of the parent or
    guardian by order of a court for a period of six (6) months and:
    ( A) The conditions that led to the child’s removal or other
    conditions that in all reasonable probability would cause the
    child to be subjected to further abuse or neglect and that,
    therefore, prevent the child’s safe return to the care of the
    parent(s) or guardian(s), still persist;
    (B) There is little likelihood that these conditions will be
    remedied at an early date so that the child can be safely returned
    to the parent(s) or guardian(s) in the near future; and
    (C) The continuation of the parent or guardian and child
    relationship greatly diminishes the child's chances of early
    integration into a safe, stable and permanent home.
    With respect to this ground, the trial court found as follows:
    DCS removed the [C]hildren from their home because of lack of
    supervision, drug exposure, domestic violence, criminal activity,
    and failure to comply with a non-custodial permanency plan.
    -19-
    The conditions that led to the removal still persist in that the
    Mother continues to abuse narcotics to the extent she is unable
    to properly parent or care for her children. The Mother and
    Father continue to be involved in criminal activity, resulting in
    the Mother’s repeated incarceration and the Father’s lengthy
    incarceration.
    Other conditions in the home exist that, in all reasonable
    probability, would lead to further neglect or abuse of the
    [C]hildren in that the parents do not have housing, do not have
    the ability to provide a safe and stable home; they continue on
    probation and the [M]other has new criminal charges; they have
    not completed the tasks on the permanency plan; they are
    without a legal source of income; they are without proper
    transportation; and they are unable to maintain visitation and do
    not behave accordingly during what visitation they do attend;
    and they have not paid support.
    The Court finds that there is little chance that those conditions
    will be remedied soon so that the [C]hildren can be returned
    safely to the home because, for the life of this case, DCS made
    reasonable efforts to help [Mother and Father] remedy those
    conditions, to no avail, and [Mother and Father] have made no
    reasonable efforts to remedy the reasons the [C]hildren came
    into care.
    The proof at trial showed that in the year after they were placed in DCS custody, the
    Children were moved to three different foster homes as a result of their behavior problems.
    Finally, they settled into their current home. During the same period of time, Mother and
    Father were afforded a chance to remedy the conditions that led to their losing custody of the
    Children. Fully aware of the tasks they needed to complete and armed with the assistance
    provided by DCS and other entities, Mother and Father could have “worked the plan” in an
    effort to regain custody. Instead, they continued their old ways – Mother turned to alcohol
    and drugs, while Father continued to violate the law and return to jail. Neither made any
    apparent efforts to obtain a steady income or stable housing, or to address their personal
    circumstances. Not until the petition was filed and the real possibility of termination loomed
    did Mother or Father take any steps in the right direction. Even then, the court had only their
    word and nothing more to corroborate their assertion that they were both working for the past
    few months, had a suitable home, and had the ability to properly care for and parent the
    Children.
    -20-
    This Court has observed:
    Where, as here, efforts to provide help to improve the parenting
    abilities, offered over a long period of time, have proved
    ineffective, the conclusion that there is little likelihood of such
    improvement as would allow the safe return of the child to the
    parent in the near future is justified. The purpose behind the
    “persistence of conditions” ground for terminating parental
    rights is “to prevent the child’s lingering in the uncertain status
    of foster child if a parent cannot within a reasonable time
    demonstrate an ability to provide a safe and caring environment
    for the child.”
    In re Pauline M., No. E2009-02649-COA-R3-PT, 
    2010 WL 4515062
     at *9 (Tenn. Ct. App.
    M.S., filed Nov. 10, 2010) (internal citations omitted).
    In the present case, the court concluded that the Children deserve a chance at life in
    the type of “safe and caring environment” that their parents failed to provide. We agree. In
    our view, DCS clearly and convincingly proved the ground for termination based on
    persistence of conditions as to both parents. We therefore affirm the trial court’s finding.
    VIII.
    “The ultimate goal of every proceeding involving the care and custody of a child is
    to ascertain and promote the child’s best interests.” In re Marr, 
    194 S.W.3d 490
    , 498 (Tenn.
    Ct. App. 2005). Once grounds for termination have been found, the focus of the proceedings
    shifts to the best interest of the child. Id. Having concluded that the trial court properly
    terminated both parents’ rights in the case at bar, we next consider whether the decision is
    in the Children’s best interest. We are guided in our review by the relevant statutory factors
    set forth in Tenn. Code Ann. § 36-1-113(c).3
    3
    The factors are as follows:
    (1) Whether the parent or guardian has made such an adjustment of
    circumstance, conduct, or conditions as to make it safe and in the child’s
    best interest to be in the home of the parent or guardian;
    (2) Whether the parent or guardian has failed to effect a lasting adjustment
    after reasonable efforts by available social services agencies for such
    duration of time that lasting adjustment does not reasonably appear
    (continued...)
    -21-
    In the present case, the trial court expressly analyzed the statutory factors and arrived
    at the conclusion that granting the petition to terminate was in the best interest of the
    Children. Of the nine factors, the court found that all of them weighed in favor of
    permanently severing both Mother’s and Father’s ties to the Children. Among its findings,
    the court noted that neither parent had changed their conduct or circumstances to the point
    that the Children could be returned safely to their care, and they had not made the necessary
    efforts to remedy the conditions that led to the Children’s removal. The court noted that
    lasting change did not appear possible in the near future. The court further found that neither
    parent had consistently maintained contact with the Children. The court found that because
    both parents failed to address their personal issues, it was “highly likely” that the related
    3
    (...continued)
    possible;
    (3) Whether the parent or guardian has maintained regular visitation or
    other contact with the child;
    (4) Whether a meaningful relationship has otherwise been established
    between the parent or guardian and the child;
    (5) The effect a change of caretakers and physical environment is likely to
    have on the child’s emotional, psychological and medical condition;
    (6) Whether the parent or guardian, or other person residing with the parent
    or guardian, has shown brutality, physical, sexual, emotional or
    psychological abuse, or neglect toward the child, or another child or adult
    in the family or household;
    (7) Whether the physical environment of the parent’s or guardian’s home
    is healthy and safe, whether there is criminal activity in the home, or
    whether there is such use of alcohol or controlled substances as may render
    the parent or guardian consistently unable to care for the child in a safe and
    stable manner;
    (8) Whether the parent’s or guardian’s mental and/or emotional status
    would be detrimental to the child or prevent the parent or guardian from
    effectively providing safe and stable care and supervision for the child; or
    (9) Whether the parent or guardian has paid child support consistent with
    the child support guidelines promulgated by the department pursuant to §
    36-5-101.
    -22-
    problems would continue, thereby rendering the parents unable to care for the Children.
    Finally, the court noted that the only meaningful parent/child relationship was evidenced by
    the strong bond the Children and their foster parents had developed in “the only safe and
    stable home the [C]hildren had ever known.”
    At trial, foster mother testified that, at first, the Children exhibited “really bad”
    behavior. Joseph was violent toward his sister and said he wanted her dead, so the two had
    to be kept separated. Trinity had similarly aggressive behavior. She began to improve after
    attending a 15-week program at a child advocacy center. The foster parents instituted
    structure and discipline using “timeouts” and rewards at home, and the Children underwent
    “considerable” professional therapy. At the time of trial, the siblings had normal
    relationships with each other. Although Joseph was diagnosed with attention deficit disorder,
    he was taking prescribed medication and doing well in school. Foster mother said the parents
    had called the Children a total of two or three times before contact was discontinued. Mother
    sent two letters to the Children, but no gifts or clothing. Foster mother reported that the
    Children were often angry and their behavior deteriorated after periods of visitation. They
    reported at each visit Mother would tell them they were coming back “home” in a month.
    She also told Joseph he was being turned into a “meth addict” and didn’t need to take the
    medications his doctor had prescribed. According to foster mother, the Children did not ask
    about Mother and Father after the visits were ended some eight months earlier. The Children
    were doing well and the foster parents were “strongly” considering adopting all three of them
    if they became available.
    In short, while the trial court credited Mother and Father with “doing better” in some
    aspects by the time of trial, the court concluded that, when properly viewed from the
    Children’s perspective, consideration of the Children’s best interest clearly and convincingly
    shows that Mother’s and Father’s ties should be permanently severed. On our considered
    review of the record, the evidence does not preponderate against the trial court’s findings in
    support of its decision.
    IX.
    The judgment of the trial court is affirmed with the exception that the finding of
    abandonment by willful failure to support is reversed as to both Mother and Father. In all
    other respects, the judgment is affirmed. Costs on appeal are taxed to the appellants, E.G.
    and J.G. This case is remanded to the trial court, pursuant to applicable law, for enforcement
    of the court’s judgment and the collection of costs assessed below.
    -23-
    __________________________________________
    CHARLES D. SUSANO, JR., PRESIDING JUDGE
    -24-