Tullahoma Industries, LLC v. Navajo Air, LLC ( 2018 )


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  •                IN THE COURT OF APPEALS OF TENNESSEE                                     08/07/2018
    AT NASHVILLE
    September 7, 2017 Session
    TULLAHOMA INDUSTRIES, LLC v. NAVAJO AIR, LLC, ET AL.
    Appeal from the Chancery Court for Franklin County
    No. 19758 Jeffrey F. Stewart, Chancellor
    ___________________________________
    No. M2017-00109-COA-R3-CV
    ___________________________________
    A manufacturer of military uniforms entered into an agreement with its supplier of fabric
    and the manufacturer’s bank whereby the bank would disburse funds from the
    manufacturer’s account to pay invoices for fabric the supplier shipped to the
    manufacturer. After several months, the supplier learned that the process for paying the
    invoices was not being followed and sent the bank the unpaid invoices directly and
    demanded payment. The manufacturer filed a declaratory judgment action, naming the
    supplier and the bank as defendants, and asked the court to determine the “rights, status
    or other legal relations” under the agreement. The supplier filed a crossclaim against the
    bank, asserting claims for breach of the disbursement agreement, breach of duty of good
    faith and fair dealing, violation of Tennessee Consumer Protection Act (“TCPA”), fraud
    in the inducement of contracting, and civil conspiracy to commit fraud in the inducement.
    The court granted summary judgment to the bank on all of the supplier’s claims except
    the civil conspiracy claim; the supplier appeals. Upon a thorough review of the record,
    we reverse the judgment of the trial court and remand the case for further proceedings.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court Reversed
    and Remanded
    RICHARD H. DINKINS, J., delivered the opinion of the court, in which ANDY D. BENNETT
    and W. NEAL MCBRAYER, JJ., joined.
    Andrew T. Wampler, Rebecca J. Ketchie, and Robert L. Arrington, Kingsport,
    Tennessee, for the appellant, Navajo Air, LLC.
    James D. Lane and William C. Reider, Tullahoma, Tennessee, for the appellees, Citizens
    Community Bank.
    Clifton George Caudle, Chattanooga, Tennessee, for the appellees, Richard Davenport
    and Tullahoma Industries, LLC.
    OPINION
    I. FACTUAL AND PROCEDURAL HISTORY
    This case stems from a business relationship between Navajo Air, LLC
    (“Navajo”), a fabric supplier, and Tullahoma Industries (“TI”). From 2012 to 2013,
    Navajo sold and shipped fabrics to Tullahoma, which used Navajo’s product to
    manufacture military uniforms under a contract with the Department of Defense. After
    Tullahoma failed to pay several of Navajo’s invoices, Navajo stopped shipping to TI;
    Navajo required an agreement with a third-party to ensure payment before shipping any
    more fabric to TI. Accordingly, Navajo and TI entered into disbursement agreement with
    Community Citizens Bank (“the Bank”) for the Bank to perform this third-party role.
    The three parties signed a disbursement agreement, effective September 13, 2013
    (hereinafter referred to as “September 13 Agreement”), in which their respective
    responsibilities were identified:
    3. [TI] and [Navajo] will mutually agree upon the distribution of the
    available payment for each invoice on the contract received by [the Bank]
    and provide [the Bank] a written statement in the form of the [vendor form]
    to be submitted with each invoice in form and substance substantially
    similar to Exhibit A hereto providing what percentage of the invoice [the
    Bank] is to be made to [Navajo] and [TI] respectively. Each [vendor form]
    must be signed off on by both the [TI] and the [Navajo] for every invoice
    (whether or not there is a portion to be paid to the [Navajo]).
    Attached to the September 13 Agreement were two fully executed Vendor Payment
    Calculation forms (“vendor forms”) that applied to TI invoices, dated September 5 and
    September 10. All later vendor forms were filled out exactly as these.
    After the parties signed the September 13 Agreement, the Bank disbursed payment
    for the two vendor forms attached to the agreement, and Navajo resumed shipments to TI.
    With each shipment, Navajo included a filled-out vendor form for that shipment and a
    copy of the disbursement agreement, with the assumption that TI would execute and
    forward the documents to the Bank for payment.1 During November and December of
    2013, TI instructed the Bank to make wire transfers to Navajo from TI’s account, but no
    vendor forms or disbursement agreements were provided to the Bank. Navajo received
    payments by wire transfer on November 1, 2013; December 2, 2013; December 13, 2013;
    and December 26, 2013.
    1
    The copy of the disbursement agreement sent with each shipment was identical to the September 13
    Agreement, except the signature page was not dated or fully executed.
    2
    In January 2014, Navajo contacted the Bank to determine why the payments had
    stopped and learned that the Bank had not received any vendor forms or disbursement
    agreements subsequent to the execution of the September 13 Agreement. Navajo then
    sent the Bank a package of the unpaid vendor forms, which were dated from October 14,
    2013 to January, 14, 2014, and the accompanying disbursement agreements2 and
    requested payment of the vendor forms; the Bank received this package on January 23,
    2014. There were no funds in TI’s general operating account with the Bank on January
    23. On January 24, the Bank sent a letter to Navajo terminating the disbursement
    agreement; on that day, TI’s general operating account had a positive balance of
    $13,920.01, but the source of the funds was not known to the Bank.
    On February 11, 2014, TI filed this declaratory judgment action, naming Navajo
    and the Bank as defendants, and requesting in pertinent part, a “[determination of] the
    construction of the Disbursement Agreement entered into by and between [TI], [the
    Bank], and [Navajo],” and “a declaration of [the Bank’s] and [TI’s] rights, status or other
    legal relations under such Disbursement Agreement.”3
    Navajo answered and filed a counterclaim against TI and Richard Davenport, CEO
    of TI, for breach of contract for sale of goods, breach of the disbursement agreement,
    fraud in the inducement, fraud, and unjust enrichment. In due course, Navajo filed a
    motion for summary judgment and the court awarded summary judgment to Navajo in
    the amount of $740,901.07 and $71,333.00 in prejudgment interest on its claims for
    breach of contract for the sale of goods.
    Navajo also filed a cross-claim against the Bank, the disposition of which is the
    subject of this appeal. In its cross-claim, as amended, Navajo asserted claims for breach
    of the disbursement agreement, breach of duty of good faith and fair dealing, violation of
    Tennessee Consumer Protection Act (“TCPA”), fraud in the inducement of contracting,
    and civil conspiracy to commit fraud in the inducement.
    Navajo and the Bank each filed motions for summary judgment on Navajo’s cross-
    claim. In its motion,4 Navajo argued it was entitled to judgment as a matter of law on its
    2
    At the hearing on the motions for summary judgment, counsel for the Bank, Navajo, and Tullahoma
    submitted several disbursement agreements with accompanying vendor forms and copies of Navajo
    invoices directed to Tullahoma as a joint, undisputed, and stipulated exhibit. However, it is unclear from
    the record how many and which invoices were included in the package received by the Bank on January
    23.
    3
    Tullahoma’s initial complaint also named Euler Hermes Collections North America Company, Navajo’s
    business insurer; Tullahoma later nonsuited its claim against that party.
    4
    In support of its motion for summary judgment, Navajo filed a statement of undisputed facts; a response
    to the Bank’s statement of undisputed facts; and a statement of additional material facts; the depositions
    of James R. Wheeling, Navajo’s second expert witness; Marie L. Appleby Breimann, Navajo’s third
    3
    claim for breach of the disbursement agreement because the Bank did not pay Navajo
    according to the terms of the disbursement agreement. In its motion,5 the Bank sought
    summary judgment of all Navajo’s claims against it. The Bank argued it was entitled to
    judgment as a matter of law on Navajo’s claim for breach of contract, because there was
    no enforceable contract in existence between Navajo and the Bank, that there was no
    non-performance amounting to a breach, and that the Bank did not have a duty to reserve
    money to pay Navajo. With respect to Navajo’s claim that the Bank breached its duty of
    good faith and fair dealing, the Bank argued that there was no duty because there was no
    enforceable contract existing at the time of the alleged breach and because the September
    13 Agreement excluded implied covenants; the Bank argued further that, even if there
    were a duty, it was not breached. With respect to Navajo’s claim that the Bank violated
    the TCPA, the Bank argued that Navajo was not a consumer within the meaning of the
    Act, and that the Bank did not engage in any unfair or deceptive practice. As to Navajo’s
    fraud in the inducement claim, the Bank argued it made no statement at all to Navajo, and
    thus, made no false statement. To Navajo’s civil conspiracy to commit fraud in the
    inducement claim, the Bank argued that the Bank and TI never engaged in a common
    design to induce Navajo to enter the disbursement agreement.
    Following a hearing on the motions, the court entered an order, which
    incorporated the findings of fact and conclusions of law it stated at the end of the hearing;
    the court granted summary judgment to the Bank on Navajo’s claims for breach of
    contract, breach of duty of good faith or fair dealing, violation of TCPA, and fraud in the
    inducement. The court denied Navajo’s motion for summary judgment on its breach of
    contract claim and allowed the case to proceed on Navajo’s claim for civil conspiracy.
    The court certified the order as a final judgment pursuant to Rule 54.02 of the Tennessee
    Rules of Civil Procedure, and Navajo appealed.
    II. ANALYSIS
    This court reviews a trial court’s ruling on a motion for summary judgment de
    novo, without a presumption of correctness. Bain v. Wells, 
    936 S.W.2d 618
    , 622 (Tenn.
    1997); see also Abshure v. Methodist Healthcare–Memphis Hosp., 
    325 S.W.3d 98
    , 103
    (Tenn. 2010). “In doing so, we make a fresh determination of whether the requirements
    of Rule 56 of the Tennessee Rules of Civil Procedure have been satisfied.” Rye v.
    expert witness; and Charles Gleghorn, the Bank’s expert witness; and the affidavit and amended affidavit
    of Shulie Klein, an employee of Navajo.
    5
    In support of its motion, the Bank filed a statement of undisputed facts, a response in opposition to
    Navajo’s cross-motion, a response to Navajo’s statement of undisputed facts, and a response to Navajo’s
    statement of additional undisputed facts. The Bank also filed supporting depositions of Dennis Walker,
    the Bank’s President and CEO; Stacy Edwards, the Bank’s Vice President; Richard Davenport,
    Tullahoma’s CEO; Ernest Chornyei, Navajo’s CEO; Ruth Ganister, one of Navajo’s three expert
    witnesses; and supporting affidavits of Mr. Walker and Mr. Davenport.
    4
    Women’s Care Cntr. of Memphis, MPLLC, 
    477 S.W.3d 235
    , 250 (Tenn. 2015) (citing
    Estate of Brown, 
    402 S.W.3d 193
    , 198 (Tenn. 2013)). Summary judgment is appropriate
    when “the pleadings, depositions, answers to interrogatories, and admissions on file,
    together with the affidavits, if any, show that there is no genuine issue as to any material
    fact and that the moving party is entitled to a judgment as a matter of law.” Tenn. R. Civ.
    P. 56.04. “The focus is on the evidence the nonmoving party comes forward with at the
    summary judgment stage, not on hypothetical evidence that theoretically could be
    adduced, despite the passage of discovery deadlines, at a future trial.” 
    Rye, 477 S.W.3d at 264-65
    .
    A. Breach of Contract
    1. Enforceability of Disbursement Agreement
    The first and second issues6 raised by Navajo are predicated upon the trial court’s
    holding that no enforceable contract existed on the date the vendor forms were received
    by the Bank. Consequently, we first address the enforceability of the disbursement
    agreement
    The parties agree that the trial court based its ruling that there was no contract in
    effect when the Bank received the package on January 23, 2014, on its determination that
    the disbursement agreements that were executed after the September 13 Agreement and
    sent with Navajo’s shipments to TI superseded that agreement, and since the subsequent
    agreements were not signed by all parties, the Bank had no obligation to Navajo. Navajo
    asserts that the disbursement agreement was enforceable at the time the Bank received
    the vendor forms because an agreement between three parties cannot be superseded or
    terminated by subsequent duplicate copies of the agreement executed by only two of the
    parties. The Bank contends that the trial court did not err because the subsequent
    agreements terminated and superseded the original agreement and were not accepted,
    signed, or agreed to by the Bank; consequently, neither the September 13 Agreement, nor
    the disbursement agreement copies imposed any contractual obligations on the Bank at
    the time the vendor forms were received.
    6
    The first and second issues raised by Navajo are as follows:
    1. Whether the Trial Court erred in finding that subsequent duplicate copies of a three-
    party agreement signed by only two of the parties (and not the party alleged to be in
    breach of the agreement) superseded and terminated the original contract signed by all
    three parties.
    2. Whether the Trial Court erred in denying Navajo’s motion for summary judgment and
    granting the Bank’s motion for summary judgment on Navajo’s breach of contract
    claims based on the Trial Court’s incorrect conclusion that a contract did not exist at
    the time the Bank received Vendor Payment Calculation Forms.
    5
    Navajo contends that, in its ruling, the court effectively–and erroneously–applied
    the doctrine of merger to this claim. In Great American Insurance Company v. Nelson,
    Inc., this Court summarized the pertinent aspects of this doctrine as follows:
    The merger doctrine is well-established in Tennessee; the doctrine puts
    structure to ascertaining the parties’ intent where there are successive
    agreements. Synthesizing the holdings in Tennessee caselaw, the merger
    doctrine has been summarized as follows: “Under the doctrine of merger,
    parties to a contract may enter into a subsequent agreement concerning the
    same subject matter as the prior one; the earlier contract ... merges into the
    latter contract, and is rescinded or extinguished.” For merger to apply, the
    successive contracts must have the same parties, and they generally “must
    contain inconsistent terms such that they cannot stand together as
    supplemental agreements. Under these circumstances, the “subsequent
    contract then stands as the only contract between parties.”
    
    276 F. Supp. 3d 762
    , 768 (W.D. Tenn. 2017) (quoting Shree Krishna, LLC v. Broadmoor
    Inv. Corp., No. W2011-00514-COA-R3-CV, 
    2012 WL 312254
    , at *14 (Tenn. Ct. App.
    Feb. 1, 2012)) (internal citations omitted).
    On the record presented, the doctrine of merger does not apply. There were no
    changes to the terms of the disbursement agreement, simply different dates when the
    succeeding shipments were made and vendor forms provided; the change in dates does
    not constitute “inconsistent terms such that [the agreements] cannot stand together as
    supplemental agreements.” See 
    id. Moreover, Tennessee’s
    merger doctrine requires the
    last agreement be “signed by all parties” to supersede the former agreements. Magnolia
    Group v. Metropolitan Dev. and Hous. Agency, 
    783 S.W.2d 563
    , 566 (Tenn. Ct. App.
    1989). Here, the disbursement agreement copies have only two—and in two cases, only
    one—of the three parties’ signatures; as such, they cannot supersede the September 13
    Agreement.7
    7
    The parties stipulated that the following vendor forms were received in the January 23 package and were
    not paid by the Bank:
    a. Invoice #14970, dated October 17, 2013, for $63,944.50.
    b. Invoice #14981, dated October 24, 2013, for $37,551.55.
    c. Invoice #14997, dated November 11, 2013, for $82,266.35.
    d. Invoice #14999, dated November 13, 2013, for $84,392.80.
    e. Invoice #15021, dated December 3, 2013, for $79,489.30.
    f. Invoice #15044, dated December 30, 2013, for $71,691.50.
    g. Invoice #15053, dated January 6, 2014, for $15,595.60.
    h. Invoice #15054, dated January 6, 2014, for $50,819.05.
    i. Invoice #15066, dated January 14, 2014, for $79,413.10.
    6
    Moreover, Tennessee’s rule allowing subsequent agreements to supersede “applies
    only when the substituted contract is a valid one.” Empiregas Inc. of Ardmore v. Hardy,
    No. 86-44-II, 
    1987 WL 7012
    , at *2 (Tenn. Ct. App. Feb. 27, 1987). The Bank did not
    consent to or sign the subsequent agreements. Each disbursement agreement provides
    that “This Agreement shall commence upon the final acceptance of this Agreement by
    CCB.” In not signing the subsequent disbursement agreements, the Bank did not
    “accept” them.
    Ultimately, the issue of whether the subsequent disbursement agreements are valid
    is inconsequential: if the subsequent agreements were valid, they constituted an
    enforceable contract; if the subsequent agreements were not, the original agreement was
    an enforceable contract that was not superseded. In either case, the trial court erred in
    dismissing Navajo’s breach of contract claim on the ground that there was not an
    enforceable contract between Navajo and the Bank.
    2. Breach of Express Terms of the Disbursement Agreement and Breach
    of Duty of Good Faith and Fair Dealing
    After finding there was no enforceable contract, the court granted summary
    judgment to the Bank on Navajo’s claims for breach of the express terms of the
    disbursement agreement and breach of duty of good faith and fair dealing. In accordance
    with our holding that there was an enforceable contract, we vacate the court’s order in
    these respects.
    3. Damages Caused by Breach
    Finally, Navajo argues that it is entitled to prejudgment interest and consequential
    damages for TI’s nonpayment for fabric delivered.
    The proper measure of damages is a question of law, whereas the amount of
    damages awarded is a factual determination. GSB Contractors, Inc. v. Hess, 
    179 S.W.3d 535
    , 541 (Tenn. Ct. App. 2005). In a breach of contract action, the purpose of assessing
    damages is “to place the plaintiff, as nearly as possible, in the same position he would
    have had if the contract had been performed.” 
    Id. (quoting Wilhite
    v Brownsville
    Concrete Co., Inc., 
    798 S.W.2d 772
    , 775 (Tenn. Ct. App. 1990)). However, “the
    nonbreaching party is not to be put in any better position by recovery of damages for the
    breach of the contract than he would have been if the contract had been fully performed.”
    Lamons v. Chamberlain, 
    909 S.W.2d 795
    , 801 (Tenn. Ct. App. 1993).
    Each invoice contained an accompanying copy of the disbursement agreement that was identical to the
    September 13 Agreement, except in two respects: the date was updated and the signature block was blank.
    Navajo signed each disbursement agreement before sending it to Tullahoma, which signed all but two.
    7
    By holding that there was no enforceable contract, the trial court did not reach this
    issue; in light of our disposition of the appeal, the question of the nature and amount of
    damages are to be determined in further proceedings.
    B. Violation of TCPA
    Navajo contends that the court erred in granting the Bank’s motion for summary
    judgment dismissing Navajo’s claims for violation of the Tennessee Consumer Protection
    Act and fraud in the inducement.
    In its amended complaint, Navajo alleged that the Bank “engaged in unfair or
    deceptive practices by entering the Disbursement Agreement in order to induce Navajo
    Air to deliver goods to TI and continuing to give TI unilateral control of the disbursement
    of funds in violation of its obligations and representations related to the arrangement for
    payment” and requested “treble damages pursuant to T.C.A. § 47-18-109(a)(3), or, in the
    alternative, punitive damages, and attorney’s fees pursuant to T.C.A. § 47-18-109(e)(1).”
    The trial court granted summary judgment to the Bank on this claim, stating only
    that Navajo “[did] not meet the definition of consumer under [the TCPA]”; the court did
    not analyze the facts of Navajo’s claim. Navajo contends the TCPA applies to the
    relationship between Navajo and the Bank because the relevant law does not require
    Navajo to be a consumer to assert a claim under TCPA.
    Tennessee Code Annotated section 47-18-109(a)(1) provides:
    Any person who suffers an ascertainable loss of money or property, real,
    personal, or mixed, or any other article, commodity, or thing of value
    wherever situated, as a result of the use or employment by another person
    of an unfair or deceptive act or practice described in § 47-18-104(b) and
    declared to be unlawful by this part, may bring an action individually to
    recover actual damages.
    The Tennessee Supreme Court has expressly held that “corporations (and other entities
    included within the Act’s definition of a ‘person’) have standing to bring a private cause
    of action for treble damages under the Tennessee Consumer Protection Act.” ATS
    Southeast, Inc. v. Carrier Corp., 
    18 S.W.3d 626
    , 630 (Tenn. 2000).8 Navajo was entitled
    to seek relief under Section 47-18-109(a)(1), and the court erred in dismissing the claim
    on the ground that Navajo did not fulfill the statutory definition of a consumer.
    8
    Tennessee Code Annotated section 47-18-103(13) defines “person” as “a natural person, individual,
    governmental agency, partnership, corporation, trust, estate, incorporated or unincorporated association,
    and any other legal or commercial entity however organized.”
    8
    C. Fraud in the Inducement
    We next consider Navajo’s argument that the court erred in dismissing Navajo’s
    claims for fraud in the inducement.
    To sustain a claim of fraudulent inducement to contract, which is sometimes called
    promissory fraud, the claimant must establish five elements:
    [The] proponent of the contract (1) made a false statement concerning a fact
    material to the transaction (2) with knowledge of the statement’s falsity or
    utter disregard for its truth (3) with the intent of inducing reliance on the
    statement, (4) that the statement was reasonably relied upon, and (5) that an
    injury resulted from this reliance.
    Regions Bank v. Bric Constructors, LLC, 
    380 S.W.3d 740
    , 763 (Tenn. Ct. App. 2011)
    (citing Lamb v. MegaFlight, 
    26 S.W.3d 627
    , 630 (Tenn. Ct. App. 2000)).
    In its amended cross-claim against the Bank, Navajo alleged the following in
    support of its claim of fraud in the inducement:
    43. Citizens Community Bank represented that it would disburse funds to
    Navajo Air upon receipt of a written statement in the form of the Vendor
    Payment Calculation in form and substance substantially similar to Exhibit
    A to the Disbursement Agreement and signed by Navajo Air and
    Tullahoma.
    44. Citizens Community Bank knew or should have known when it entered
    the Disbursement Agreement that it would not honor written statements in
    the form of the Vendor Payment Calculation in form and substance
    substantially similar to Exhibit A to the Disbursement Agreement and
    signed by Navajo Air and Tullahoma.
    45. Citizens Community Bank knew or should have known when it entered
    the Disbursement Agreement that it would seek unilateral instructions from
    Tullahoma before disbursing any funds to Navajo Air.
    46. Citizens Community Bank’s representation that it would disburse funds
    to Navajo Air upon receipt of a written statement in the form of the Vendor
    Payment Calculation in form and substance substantially similar to Exhibit
    A to the Disbursement Agreement and signed by Navajo Air and
    Tullahoma was intended to induce Navajo Air to resume shipping fabric to
    Tullahoma Industries.
    47. Navajo Air reasonably relied on Citizens Community Bank’s
    representation, and did in fact resume shipping fabric to Tullahoma, and
    continued to do so until it discovered that Citizens Community Bank had
    not been honoring the Disbursement Agreement and had no intention to do
    so.
    9
    48. Navajo Air was induced to approve of the proposed arrangement and
    enter into the Disbursement Agreement by Citizens Community Bank’s
    involvement and willingness to ensure payment.
    49. Navajo Air was harmed by its reliance on Citizens Community Bank’s
    representations when it shipped $946,147.85 worth of goods to Tullahoma
    without any payment arrangement that would protect it, and was in fact not
    paid for $581,661.45 worth of those goods.
    The trial court granted summary judgment on this claim, holding:
    [T]he statements made in the deposition by Mr. Chornyei [Navajo’s CEO] .
    . . for Navajo Air that he never had any dealings directly with the bank and,
    therefore, there could be no representations made by them to him of which
    would be the inducement responsibility.
    The holding addressed the first element of a claim for fraudulent inducement; the
    court did not opine as to any of the other elements of a claim of fraudulent inducement.
    Navajo contends that this holding was error and asserts that the disbursement agreement
    itself satisfies the “false statement” element of a fraudulent inducement claim: in
    executing the contract, the Bank made a false statement by “[representing] to Navajo that
    [the Bank] would be responsible for paying the amounts on vendor forms out of available
    Tullahoma funds.” According to Navajo’s brief, that act was the inducement “that led
    Navajo to ship additional fabric and to be damaged by Tullahoma’s failure to pay, and
    Bank’s failure to disburse funds.”
    “Tennessee’s courts have declined to confine the concept of fraud to a ‘hidebound
    definition’ because fraudulent conduct assumes a variety of forms.” Keith v.
    Murfreesboro Livestock Market, Inc., 
    780 S.W.2d 751
    , 754 (Tenn. Ct. App. 1989) (citing
    New York Life Ins. Co. v. Nashville Trust Co., 
    292 S.W.2d 749
    , 754 (Tenn. 1956))
    (footnote omitted). At a minimum, the false statement element of a fraudulent
    inducement claim “must embody a promise of future action without the present intention
    to carry out the promise.” 
    Keith, 292 S.W.2d at 754
    (citing Brungard v. Caprice Records,
    Inc., 
    608 S.W.2d 585
    , 590 (Tenn. Ct. App. 1980)). The broad range and flexible scope of
    fraud thus requires “that each case be considered on its particular facts.” 
    Keith, 292 S.W.2d at 754
    . As a result of this attention to the contours and nuances of each
    individual claim, “it is rare for summary judgment to be appropriate when considering an
    issue of fraud.” Efird v. Clinic of Plastic and Reconstructive Surgery, P.A., 
    147 S.W.3d 208
    , 222 (Tenn. Ct. App. 2003).
    Under the facts presented, we do not deem that the absence of direct
    communication between Navajo and the Bank is fatal to this cause of action. It is
    Navajo’s contention, supported by the evidence, that it was induced to enter into the
    disbursement agreement by the Bank’s representation in the agreement that the Bank
    would process payment of Navajo’s vendor forms from TI’s account. The Bank’s
    10
    agreement in this regard is “a promise of future action” and, along with other facts which
    are at issue, including those pertinent to Navajo’s civil conspiracy claim which was
    allowed to proceed to trial, calls into question the Bank’s intention to carry out its
    promises, and thereby militate against a determination that the Bank was entitled to
    summary judgment.9 Considering the summary judgment motion de novo and resolving
    all reasonable inferences in Navajo’s favor and discarding all countervailing evidence, we
    hold that summary judgment on this claim was not appropriate. Stovall v. Clarke, 
    113 S.W.3d 715
    , 721 (Tenn. 2003); Godfrey v. Ruiz, 90 S.W.3d 692,695 (Tenn. 2002).
    III. CONCLUSION
    For the foregoing reasons, we reverse the grant of summary judgment to the Bank.
    We remand the case for proceedings consistent with this opinion and the judgment filed
    herewith.
    RICHARD H. DINKINS, JUDGE
    9
    Navaho filed a Statement of Additional Facts in response to the Bank’s motion; the Bank did not dispute
    the following facts:
    -   Given the previously rocky history T.I. had in paying invoices, Navajo required an
    agreement with a third-party that ensured it got paid before it would ship any more goods
    to T.I.
    -   The Bank knew that T.I. was in financial distress.
    -   When T.I.’s CEO Richard Davenport presented a Disbursement Agreement to the Bank,
    Dennis Walker asked no questions about how it would work or what the Bank was being
    asked to do. He simply stated, “If this is something that will help you out and there’s no
    liability to the bank, we”re glad to do it.”
    -   The Bank had no policies or procedures to ensure the Agreement would be followed, nor
    did it adopt any when it decided to enter the Agreement.
    -   The Bank had no prior experience with performing similar agreements when it agreed to
    execute three disbursement agreements with T.I. and T.I. vendors, including Navajo.
    -   The Bank did not seek any advice or counsel on what the Agreement meant, how it
    should be performed, or what safeguards should be in place
    11