City of Memphis v. Jason Morris ( 2012 )


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  •                 IN THE COURT OF APPEALS OF TENNESSEE
    AT JACKSON
    July 19, 2012 Session
    CITY OF MEMPHIS v. JASON MORRIS, ET AL.
    Direct Appeal from the Chancery Court for Shelby County
    No. CH-06-1334/CH-07-0039     Arnold B. Goldin, Chancellor
    No. W2011-02519-COA-R3-CV - Filed September 14, 2012
    A Memphis police officer was terminated after he was involved in a physical altercation with
    his girlfriend during which she sustained facial injuries. The Civil Service Commission
    upheld the termination, and the chancery court affirmed. In the initial appeal to this Court,
    we remanded for the Commission to make findings of fact and conclusions of law. The
    Commission issued an amended decision with additional findings. Upon reviewing the
    amended decision, the chancery court reversed the termination and reinstated the officer.
    The City appeals, arguing that the Commission’s decision was supported by substantial and
    material evidence. The officer presents numerous arguments in support of his assertion that
    reversal of the Commission was proper. We affirm the order of the chancery court in part,
    but we vacate the reinstatement of the officer and reinstate the Commission’s decision to
    uphold termination.
    Tenn. R. App. P. 3; Appeal as of Right; Judgment of the Chancery Court Affirmed
    in Part; Vacated in Part
    A LAN E. H IGHERS, P.J., W.S., delivered the opinion of the Court, in which D AVID R. F ARMER,
    J., and H OLLY M. K IRBY, J., joined.
    Herman Morris, Jr., City Attorney, Zayid A. Saleem, Assistant City Attorney, Memphis,
    Tennessee, for the appellant, City of Memphis
    Deborah Godwin, Memphis, Tennessee, for the appellee, Jason Morris
    OPINION
    I.   F ACTS & P ROCEDURAL H ISTORY
    Jason Morris was employed by the City of Memphis Police Department for
    approximately thirteen years. The incident that led to his termination occurred on February
    23, 2003. Officer Morris was involved in an argument and physical altercation with his then-
    girlfriend, Ms. Morgan, at her apartment in Memphis. Later that day, either Ms. Morgan or
    one of her co-workers reported the incident to the Internal Affairs Bureau of the Memphis
    Police Department.
    Following an investigation by the Internal Affairs Bureau, on April 10, 2003, Officer
    Morris was charged with violating two Departmental Regulations. Because of the physical
    altercation with Ms. Morgan, Officer Morris was charged with violating DR-104, regarding
    “Personal Conduct,” which provides:
    The conduct of each member, both on and off duty, is expected to be such that
    it will not reflect adversely on other members, the Department, the City of
    Memphis, or the law enforcement profession. This regulation applies to both
    the professional and private conduct of all members. It prohibits any and all
    conduct which is contrary to the letter and spirit of departmental policy and
    procedure which would reflect adversely upon the Department or its members.
    It includes not only all unlawful acts by members but also acts which, although
    not unlawful in themselves, would violate the Law Enforcement Code of
    Ethics, and would degrade or bring disrespect upon the member or the
    Department.
    Officer Morris was also charged with a violation of DR-108, regarding “Truthfulness,” based
    upon the allegation that he was untruthful in a statement he gave to the Internal Affairs
    Bureau regarding the incident. DR-108 provides:
    A member shall not give any information, either oral or written, in connection
    with any assignment or investigation that is either knowingly incorrect, false
    or deceitful.
    According to the statement of charges, Officer Morris had told investigators that he did not
    contact Ms. Morgan after the incident, but their investigation revealed that he had sent her
    several text messages.
    An administrative hearing was held before Deputy Chief L.A. Godwin on June 5,
    -2-
    2003. At the hearing, Officer Morris conceded that a struggle had taken place between him
    and Ms. Morgan, and he claimed that his elbow had struck her eye. He said that, at the time,
    he knew he had hit something but he did not know it was her eye. Regarding the charge of
    untruthfulness, Officer Morris claimed that he was only asked whether he had left messages
    on Ms. Morgan’s answering machine, and he was never asked about text messages. Chief
    Godwin sustained both charges and ordered that Officer Morris be terminated, with the
    following explanation:
    This incident reflects a pattern of behavior that is inconsistent with traits
    required to be a police officer. The actions of Officer Morris of striking the
    complainant either by elbow or fist reflect adversely upon the Memphis Police
    Department, thus placing him in violation of D.R. - #104 Personal Conduct.
    In addition, his denial of leaving messages when asked by the Investigator
    places him in violation of D.R. - #108 Truthfulness. After careful
    consideration of the evidence presented before me, I am therefore sustaining
    the charge[s] of D.R. - #104 - Personal Conduct and D.R. - #108 Truthfulness
    and the action ordered is termination.
    The reason for this discipline is based upon this officer's actions and conduct
    in this incident, as well as his past disciplinary record, which includes several
    sustained administrative charges including Personal Conduct, Neglect of Duty
    and violation of departmental Sick Abuse Policy.
    Officer Morris was terminated effective June 6, 2003.
    Officer Morris appealed his termination to the Civil Service Commission. Pursuant
    to the City Charter, he requested that his hearing before the Civil Service Commission be
    postponed until pending criminal charges against him were resolved. As a result, the hearing
    before the Civil Service Commission did not take place until September 22, 2006, three years
    after his termination. The City of Memphis made several attempts to serve Ms. Morgan with
    a subpoena to testify, but she was unable to be served, as she had apparently moved outside
    the State of Tennessee. However, an investigating officer from the Internal Affairs Bureau,
    Lieutenant Angela Jenkins, had met with Ms. Morgan on the day of the incident, and she
    testified about her observation of Ms. Morgan’s injuries. Lt. Jenkins testified that when she
    arrived on the scene, she observed Ms. Morgan crying and saw a darkened bruise underneath
    her left eye. Lt. Jenkins said that while she was on the scene, she observed that the bruise
    became “a lot more darkened than it originally was upon our first arrival.” According to Lt.
    Jenkins, Ms. Morgan stated that she had other injuries as well. Lt. Jenkins testified that Ms.
    Morgan had a reddish spot and bruising underneath the front part of her neck, a reddish area
    on the back of her neck, and bruising on the side of her neck. Lt. Jenkins produced
    -3-
    photographs that she had taken of Ms. Morgan’s injuries and she also attempted to draw a
    diagram of the injuries with a pen as she described them. Lt. Jenkins testified that she took
    a statement from Ms. Morgan, but she did not testify about the content of the statement. She
    testified that Ms. Morgan declined medical treatment and signed a refusal to prosecute form.
    Chief Godwin also testified. As the hearing officer at the pre-termination
    administrative hearing, Chief Godwin explained that he decides whether to sustain charges
    by considering the investigative file prepared by the Internal Affairs Bureau in conjunction
    with the statements made during the hearing. In this case, Chief Godwin said he decided to
    terminate Officer Morris for the DR-104 Personal Conduct violation because Officer
    Morris’s statements about the incident were inconsistent with the evidence located in the
    investigative file, such as the photographs of Ms. Morgan’s injuries. Chief Godwin testified
    that he considers an officer’s “disciplinary resume” when considering the appropriate
    punishment for a violation because “[i]t’s part of progressive discipline.” He said that in
    Officer Morris’s case, he considered the fact that Officer Morris was disciplined in 1999 for
    another “domestic violence situation” that was similar to this one. At that time, Officer
    Morris had also been charged with violating DR-104 Personal Conduct, and he received a
    five-day suspension. Chief Godwin said that, according to an internal memo he reviewed
    regarding the 1999 incident, Officer Morris apologized and acknowledged that he would
    work hard to avoid such physical altercations in the future. He noted that although Officer
    Morris was arrested at the time of the 1999 incident, Officer Morris was placed “on AG's
    diversion, which is not regarded as a conviction,” and the charges were dismissed.
    After discussing the 1999 incident, Chief Godwin testified that he would have
    terminated Officer Morris based upon the 2003 Personal Conduct violation, alone, even if
    Officer Morris had no prior disciplinary record. He explained that domestic violence is not
    tolerated by the Memphis Police Department because it is inconsistent with being a police
    officer, who should enforce the laws and assist victims, and he said that this incident had cast
    a negative image upon the police department.
    Chief Godwin explained that both of the charges against Officer Morris were
    “termination offenses,” and he said that Officer Morris was terminated based upon each
    individually sustained charge. In other words, he explained, “I terminated him on the
    personal conduct, and I terminated him on the truthfulness.” Chief Godwin said that the
    basis of the Truthfulness charge was that Officer Morris had denied making contact with Ms.
    Morgan after the incident when he had in fact sent her text messages. Upon further
    questioning with a verbatim transcript of Officer Morris’s statement to the investigators,
    Chief Godwin conceded that Officer Morris was asked: “Did you call Ms. Morgan after this
    disturbance that occurred on the 24th and leave messages on her answering machine that you
    had ruined your life and ruined him (sic)?” Officer Morris simply answered, “No, I did not.”
    -4-
    Chief Godwin said he had no evidence to prove that Officer Morris did in fact leave a
    message on an answering machine.
    Before the Commission, counsel for the City moved to introduce into evidence the
    investigative file prepared by the Internal Affairs Bureau and relied upon by Chief Godwin
    during the previous administrative hearing. The investigative file contained, among other
    things, the statement of charges, internal memoranda regarding the investigation, documents
    relating to the 1999 incident, and the statement taken from Ms. Morgan. Counsel for Officer
    Morris initially objected on the basis of hearsay but stated:
    I would object to it being offered for the truth of the matters contained therein.
    It contains multiple levels of hearsay. It is -- if it is only being offered for
    proof of the fact that those are, in fact, the documents that Director Godwin
    reviewed and based his decision on, then for that sole purpose, I think they can
    come in for that purpose.
    Counsel for the City agreed that the “sole purpose” of introducing the investigative file was
    the latter reason stated by counsel for Officer Morris, and the Commission entered the
    investigative file in evidence for that limited purpose.
    Officer Morris testified as well. He explained the circumstances surrounding the
    physical altercation as follows:
    A.     We had an incident on February 24th of 2003 where she got irate
    because I was going to break up with her for good. She started throwing
    things, and I was trying to leave and she grabbed a hold of me, and I
    was trying to get her off of me.
    Q.     Okay. And what happened after that?
    A.     Well, the incident – when I tried to leave, I reached down to get my
    bag, and she grabbed a hold of me and went behind me and got a hold
    of my waist. And I was trying to get her off of me. I swung like that
    (indicating), and next thing I knew, she was running to her room –
    Q.     Okay.
    A.     – wanting me to leave.
    Officer Morris then reenacted the altercation for the Commission, using a third person who
    was present in the courtroom as a stand-in for Ms. Morgan. He explained:
    A.     And she kept grabbing a hold of me, trying to see what was in the bag.
    Finally, I was, like, just – just get off me, like that (indicating).
    -5-
    Q.     Okay.
    A.     And the next thing I knew, my elbow made contact with some part of
    her body. I do not know where.
    Q.     So your elbow made contact with some part of her body?
    A.     Yes.
    Q.     Did you later on find out what part of the body it made contact with?
    A.     I did later on that day.
    Q.     What part of the body made contact with it?
    A.     My elbow made – supposedly made contact with her eye, her left eye,
    I believe.
    Officer Morris said that he did not see Ms. Morgan’s face after his elbow struck her because
    he left to go to work and she went to her bedroom. He said the next time he saw Ms. Morgan
    was seven to ten days after the incident, and at that time, he noticed “a little bit” of bruising
    on her face.
    Following the hearing, in November 2006, the Commission issued a written decision
    sustaining both charges against Officer Morris and upholding his termination. However, its
    written findings were basically limited to a statement that “the disciplinary action taken by
    the City in terminating Mr. Morris' employment was reasonable under the circumstances” and
    that the Commission “cannot second guess Director Godwin's conclusion that the personal
    conduct of Mr. Morris, under all the circumstances, justified the disciplinary action taken.”
    In January 2007, Officer Morris filed a petition for review in chancery court. In
    February 2009, the chancery court entered an order upholding the decision to terminate
    Officer Morris. The court first concluded that the Truthfulness charge should have been
    dismissed because there was no evidentiary basis for sustaining it. Nevertheless, the court
    found substantial and material evidence to uphold termination for the Personal Conduct
    charge, considering Chief Godwin’s testimony that he would have terminated Officer Morris
    on that charge alone.
    On appeal to this Court, we concluded that it was impossible to review the
    Commission’s decision due to its lack of findings of fact, as we could not discern whether
    the Commission applied the proper legal principles. As a result, in December 2009, we
    vacated the decision of the chancery court and remanded for entry of an order remanding to
    the Commission, with instructions to issue a decision containing findings of fact and
    conclusions of law.
    In January 2011, the Commission issued an “Amended and Restated Decision” that
    included factual findings. The Commission found that Officer Morris and Ms. Morgan were
    -6-
    involved in a physical altercation, and that Officer Morris claimed that he had accidentally
    elbowed her in the left eye. It found that Ms. Morgan was observed by a co-worker later that
    morning with physical injuries indicative of domestic violence, and that the co-worker either
    called or convinced Ms. Morgan to call the Internal Affairs Bureau. The Commission noted
    that Lt. Jenkins went to Ms. Morgan’s apartment to investigate, and she observed her injuries
    and took her statement. The Commission found that Lt. Jenkins observed injuries to Ms.
    Morgan’s left eye, her face, chin and neck, and that the injuries worsened during their
    meeting. The Commission then concluded that “Ms. Morgan’s physical injuries were
    consistent with her description of Mr. Morris’ attack on her and were not consistent with his
    allegation of an ‘accidental elbow.’” It further found that “[t]he City established by a
    preponderance of the evidence that Mr. Morris’ conduct on February 23, 2003 constituted
    acts of domestic violence, constituted violations of DR-104 – Personal Conduct, and brought
    discredit on MPD.” Regarding the Truthfulness charge, the Commission concluded that
    Officer Morris gave “unclear or deceptive” answers during the investigation and was
    “inconsistent, and untruthful in his statements[.]” Ultimately, the Commission found that the
    City had established by a preponderance of the evidence that termination was reasonable and
    justified under all the circumstances.
    Officer Morris then filed another petition for review in chancery court. Upon
    reviewing the record and the Amended and Restated Decision of the Commission, the
    chancery court found that “there was not substantial or material evidence to support the
    Commission's findings that the Petitioner was guilty of either acts of domestic violence in
    violation of DR-104 or that he was untruthful in violation of DR-108.” The court noted that
    Officer Morris had denied assaulting Ms. Morgan and claimed that he accidentally elbowed
    her while attempting to extricate himself from her hold. The court also noted that the
    investigative file containing Ms. Morgan’s statement “was entered into evidence solely for
    the limited purpose that it was relied upon by Deputy Chief Godwin, but was not entered for
    the truth of the matters asserted therein.” The court concluded that Ms. Morgan’s statement
    “was not part of the record that could be considered by the Civil Service Commission.” As
    a result, it concluded, “The only evidence in the record therefore was the testimony of Jason
    Morris who denied striking Ms. Morgan and photos which did not establish that Officer
    Morris intentionally struck Ms. Morgan or that he was guilty of domestic violence.” The
    court further found that Officer Morris “did not have the opportunity to confront and cross
    examine his accuser [Ms.] Morgan.” In conclusion, the chancery court found that there was
    not substantial and material evidence to support termination, and it reversed the decision of
    the Commission and ordered that Officer Morris be reinstated. The City timely filed a notice
    of appeal to this Court.
    -7-
    II.    I SSUES P RESENTED
    On appeal, the City of Memphis contends that the chancery court erred in concluding
    that the Commission’s decision was unsupported by substantial and material evidence,
    arbitrary, and capricious. We note, however, that the City limits its argument on appeal to
    the sufficiency of the evidence to support the Personal Conduct charge, and it does not
    present any argument to suggest that the trial court erred in concluding that there was
    insufficient evidence to sustain the Truthfulness charge. As a result, we will not review the
    trial court’s decision in that regard, and it is hereby affirmed. We will limit our review to the
    issues surrounding the Personal Conduct charge and the ultimate decision to terminate
    Officer Morris.
    The appellee, Officer Morris, also raises several issues on appeal. He argues that
    reversal of the Commission’s decision was proper because it was unsupported by substantial
    and material evidence, arbitrary, and capricious. In addition, he claims that reversal was
    proper because he was denied due process when “he was not provided the opportunity to
    confront his accuser.” Finally, Officer Morris argues that the record of an expunged criminal
    matter was improperly considered by Chief Godwin and by the Commission.
    For the following reasons, we vacate the reinstatement of Officer Morris and reinstate
    the Commission’s decision to uphold termination.
    III.     S TANDARD OF R EVIEW
    On appeal, we review the Commission’s decision using the same standard of review
    used by the chancery court. Davis v. Shelby County Sheriff's Dep’t, 
    278 S.W.3d 256
    , 264
    (Tenn. 2009). Judicial review is governed by the Uniform Administrative Procedures Act,
    Tenn. Code Ann. § 4-5-322. See Tenn. Code Ann. § 27-9-114(b)(1).
    (h) The court may affirm the decision of the agency or remand the case for
    further proceedings. The court may reverse or modify the decision if the rights
    of the petitioner have been prejudiced because the administrative findings,
    inferences, conclusions or decisions are:
    (1) In violation of constitutional or statutory provisions;
    (2) In excess of the statutory authority of the agency;
    (3) Made upon unlawful procedure;
    (4) Arbitrary or capricious or characterized by abuse of discretion or clearly
    unwarranted exercise of discretion; or
    (5)(A) Unsupported by evidence that is both substantial and material in the
    -8-
    light of the entire record.
    (B) In determining the substantiality of evidence, the court shall take into
    account whatever in the record fairly detracts from its weight, but the court
    shall not substitute its judgment for that of the agency as to the weight of the
    evidence on questions of fact.
    Tenn. Code Ann. § 4-5-322. “‘Substantial evidence is not limited to direct evidence but
    may also include circumstantial evidence or inferences reasonably drawn from direct
    evidence.’” Crawford v. Dep’t of Finance & Admin., No. M2011-01467-COA-R3-CV,
    
    2012 WL 219327
    , at *5 (Tenn. Ct. App. W.S. Jan. 24, 2012) (quoting Wayne Co. v. Tenn.
    Solid Waste Disposal Control Bd., 
    756 S.W.2d 274
    , 280 (Tenn. Ct. App. 1988)).
    “Substantial and material evidence” has been defined as “such relevant evidence as a
    reasonable mind might accept to support a rational conclusion and such as to furnish a
    reasonably sound basis for the action under consideration.” Macon v. Shelby County Gov’t
    Civil Serv. Merit Bd., 
    309 S.W.3d 504
    , 509 (Tenn. Ct. App. 2009). It requires “‘something
    less than a preponderance of the evidence, but more than a scintilla or glimmer.’” 
    Id. (quoting Wayne County,
    756 S.W.2d at 280). We may reject the Commission’s factual
    findings “only if a reasonable person would necessarily reach a different conclusion based
    on the evidence.” 
    Davis, 278 S.W.3d at 265
    (citing Martin v. Sizemore, 
    78 S.W.3d 249
    , 276
    (Tenn. Ct. App. 2001)). However, the “substantial and material evidence” standard still
    requires a “searching and careful inquiry” that subjects the Commission’s decision to close
    scrutiny. Freedom Broadcasting of TN, Inc. v. Tenn. Dep't of Revenue, 
    83 S.W.3d 776
    ,
    781 (Tenn. Ct. App. 2002). A court's deference to an agency or commission's expertise is
    “‘no excuse for judicial inertia.’” Willamette Indus., Inc. v. Tenn. Assessment Appeals
    Comm'n, 
    11 S.W.3d 142
    , 147 (Tenn. Ct. App. 1999) (quoting Wayne 
    County, 756 S.W.2d at 279
    ). A decision that is not supported by substantial and material evidence is, by
    definition, arbitrary and capricious. Outdoor Resorts at Gatlinburg, Inc. v. Utility Mgmt.
    Review Bd., No. E2011-01449-COA-R3-CV, 
    2012 WL 1267858
    , at *5 (Tenn. Ct. App. Apr.
    13, 2012) (citing Jackson Mobilphone Co. v. Tenn. Pub. Serv. Comm'n, 
    876 S.W.2d 106
    , 110
    (Tenn. Ct. App. 1993)).
    IV.   D ISCUSSION
    A.   Substantial and Material Evidence
    First, we will consider the City’s assertion that the chancery court erred in concluding
    that the Commission’s decision was not supported by substantial and material evidence. The
    City argues that the record contained substantial and material evidence to support the
    Commission’s finding that Ms. Morgan’s multiple injuries “were consistent with her
    description of Mr. Morris’ attack on her and were not consistent with his allegation of an
    -9-
    ‘accidental elbow.’” Pointing to the testimony of Lt. Jenkins and the photographs of Ms.
    Morgan’s injuries, the City claims that there is adequate evidentiary support for the
    Commission’s conclusion that Officer Morris’s conduct “constituted acts of domestic
    violence” and violated DR-104 – Personal Conduct. Officer Morris, of course, argues that
    the Commission’s decision is unsupported by substantial and material evidence. He claims
    that because the investigative file containing Ms. Morgan’s statement was entered into
    evidence only to show the documents that were relied upon by Chief Godwin, and not for the
    truth of the matters asserted, then, according to Officer Morris, his testimony that he did not
    intentionally strike Ms. Morgan was “unrefuted.” Officer Morris argues that the Commission
    effectively adopted Chief Godwin’s reliance upon Ms. Morgan’s statement in the
    investigative file even though it was not admitted for the truth of the matters asserted.
    As previously noted, counsel for Officer Morris raised a hearsay objection when
    counsel for the City moved to introduce the investigative file prepared by the Internal Affairs
    Bureau, but she stated, “if it is only being offered for proof of the fact that those are, in fact,
    the documents that Director Godwin reviewed and based his decision on, then for that sole
    purpose, I think they can come in for that purpose.” The investigative file was entered into
    evidence for this limited purpose. The statement given by Ms. Morgan was contained within
    the investigative file, but it was never admitted into evidence for the truth of the matters
    asserted therein. Therefore, if the only evidence before the Commission of Ms. Morgan’s
    description of the incident came from the statement in the investigative file, we would likely
    conclude that the Commission erred in finding that Ms. Morgan’s injuries were “consistent
    with her description of Mr. Morris’ attack on her.” However, that is not the situation we
    have before us. During the hearing before the Commission, counsel for Officer Morris
    questioned Chief Godwin regarding the content of Ms. Morgan’s statement and elicited
    testimony from him regarding Ms. Morgan’s version of the incident. The following
    exchange took place between counsel for Officer Morris and Chief Godwin:
    Q.      Wouldn't you say that if Officer Morris struck Ms. Morgan with his
    fists on — or twice – I believe she gave some indication that he struck
    her twice in the eye with his fist – that she would have had a little m
    ore of a black eye than what's shown there?
    [Counsel for the City]:      Objection. Objection. Mr. Chairman, she's asking
    him to speculate . . . .
    Mr. Chairman:          Restate the question.
    [Counsel for Officer Morris]:        I can lay a little more of the foundation. But the
    question was –
    -10-
    Mr. Chairman:        Okay. Well, let’s start – let’s do that.
    Q.     Well, over the years of your being a police officer, have you observed
    numerous individuals who’ve been hit in the eye with a fist?
    A.     I’ve seen individuals that have been beaten or struck, yes.
    ...
    Q.     And the question was: Given Officer Morris’ size and Ms. Morgan’s
    size, if he had struck her with his fist in her eye, she would have had a
    much bigger bruise than what she had?
    [Counsel for the City]: Objection. Once again, Mr. Chairman, he’s – she’s
    asking him to speculate . . . .
    Mr. Chairman:        I’m concerned a little bit right now because we have not
    examined the statement of Ms. Morgan –
    [Counsel for the City]:    Right.
    Mr. Chairman:        – and so, all we know is that there was a flying elbow.
    So I guess, are we going – now supposed to consider the
    statement of Ms. Morgan?
    [Counsel for Officer Morris]: The investigative file, which is in evidence –
    I realize you haven't had a chance to look at it – but indicates that Ms. Morgan
    stated that he hit her in the face with his fist.
    MR. CHAIRMAN:          Okay.
    Q.     Is that – is that fair to say?
    A.     Yeah. I – again, I haven't read it in a while, but that's – I can —
    Q.     Is that what you recall, that she indicated –
    A.     Yeah –
    Q.     – that he hit –
    A.     – but I can't remember –
    Q.     – her in the face –
    A.     – everything she said. Yeah.
    Q.     Okay. Thank you.
    A.     I can't remember her statement.
    Q.     Would you agree with me that she indicated that he hit her in the face
    with his fist?
    -11-
    A.   (Nods head affirmatively.)
    Q.   Would you like to look at the summary, because it's in here?
    A.   Yeah. I – well, I mean, it's just been so long.
    Q.   Look at the summary. Third paragraph.
    A.   Okay.
    (WHEREUPON, THE ABOVE-MENTIONED DOCUMENT WAS PASSED
    TO THE WITNESS. )
    Q.   "Ms. Morgan stated Officer Morris had hold of her hair and hit her in
    the face with his fist."
    A.   That's – yes, ma'am.
    Q.   Is that what it says?
    A.   Yes, ma'am.
    Clearly, counsel for Officer Morris elicited testimony from Chief Godwin about the content
    of Ms. Morgan’s statement in order to advance her theory that if Officer Morris had truly
    struck her with his fist, Ms. Morgan would have had a bigger bruise. During this exchange,
    counsel for Officer Morris brought to light the content of Ms. Morgan’s statement, going so
    far as to quote a portion of the statement during her questioning in order to have Chief
    Godwin confirm that Ms. Morgan had in fact said that Officer Morris hit her in the face with
    his fist. Because counsel for Officer Morris elicited this testimony, we cannot say that the
    Commission erred in considering it, and ultimately rejecting the premise of counsel’s “bigger
    bruise” argument. Instead, the Commission concluded that “Ms. Morgan’s physical injuries
    were consistent with her description of Mr. Morris’ attack on her and were not consistent
    with his allegation of an ‘accidental elbow.’”
    In addition to the evidence of Ms. Morgan’s “description” of the incident, the
    Commission also noted the fact that Ms. Morgan had injuries to not only her left eye but also
    her face, chin and neck. These multiple injuries were documented in photographs and
    described and diagramed by Lt. Jenkins. Furthermore, the Commission was able to assess
    Officer Morris’s credibility during his testimony about the incident, and it had the unique
    opportunity to observe Officer Morris’s reenactment of the incident using a “stand-in” for
    Ms. Morgan. Obviously, the Commission did not believe Officer Morris’s story about an
    “accidental elbow.” “When [an] agency conducts a hearing and can evaluate the witnesses
    as they testify, this Court gives the tribunal's credibility determinations great weight.” City
    of Memphis v. Civil Serv. Comm'n of City of Memphis, 
    238 S.W.3d 238
    , 243 (Tenn. Ct.
    App. 2007) (citing Pruitt v. City of Memphis, No. W2004-01771-COA-R3-CV, 
    2005 WL 2043542
    , at *7 (Tenn. Ct. App. Aug. 24, 2005)).
    Considering all of the evidence before the Commission, we find substantial and
    material evidence to support its findings that Ms. Morgan’s injuries were consistent with her
    -12-
    description of Mr. Morris’ attack on her and were not consistent with his allegation of an
    “accidental elbow,” and therefore Officer Morris’s actions “constituted acts of domestic
    violence” and violated DR-104 – Personal Conduct. A reasonable person could certainly
    conclude that Officer Morris’s conduct reflected adversely on the Memphis Police
    Department and the law enforcement profession. Chief Godwin testified that this incident
    did in fact cast a negative image on the Police Department, and he explained that domestic
    violence is not tolerated by the Department because it is inconsistent with being a police
    officer, who is supposed to enforce laws and assist victims.
    Having found substantial and material evidence to support the Commission’s finding
    that Officer Morris violated DR-104, we now consider whether this violation, in addition to
    the surrounding circumstances, furnished a reasonable basis for his termination. City of
    Memphis v. Cattron, No. W2010-01659-COA-R3-CV, 
    2011 WL 1902167
    , at *5 (Tenn. Ct.
    App. May 13, 2011). Section 246 of the Memphis City Charter provides that “[t]he City may
    terminate, suspend, or demote an employee for just cause. . . . Just cause shall exist when the
    employer had a reasonable basis for the action taken.” Section 248 of the Charter states that
    on appeal to the Civil Service Commission, “[t]he burden of proof required to sustain the
    action of the City shall be by a preponderance of the evidence. If, after a presentation of the
    proof, the commission finds that there exists a reasonable basis for the disciplinary action
    taken, the action of the City shall be sustained.” Therefore, the Commission was required
    to affirm the City’s decision to terminate Officer Morris if the City had proven, by a
    preponderance of the evidence, that it had a reasonable basis for terminating Officer Morris.
    The Commission found, in its Amended and Restated Decision, that the City had established
    by a preponderance of the evidence that the discipline of termination was reasonable and
    justified under all the circumstances. On appeal, Officer Morris argues that this finding was
    arbitrary and capricious and characterized by an abuse of discretion.
    He first argues that the “Hearing Summary” prepared by Chief Godwin reflects that
    he was terminated “for the combined alleged infractions of DR-104 and DR-108,” and
    therefore, if he did not violate DR-108, “he should not have been discharged.” We disagree
    with this characterization of the proceedings. Chief Godwin simply stated in the Hearing
    Summary that he was “sustaining the charge of D R - #104 - Personal Conduct and D.R. -
    #108 Truthfulness and the action ordered is termination.” Chief Godwin testified during the
    hearing before the Commission that both of the charges against Officer Morris were
    “termination offenses” and that Officer Morris “was actually terminated on both charges
    individually.” In other words, he explained, “I terminated him on the personal conduct, and
    I terminated him on the truthfulness.” Chief Godwin also testified that he would have
    terminated Officer Morris for the Personal Conduct violation even if he had no prior
    disciplinary history. As such, we reject the assertion that Officer Morris was only terminated
    because Chief Godwin found “combined violations” of DR-104 and DR-108.
    -13-
    Next, Officer Morris challenges Chief Godwin’s statement, in the Hearing Summary,
    that this incident reflected “a pattern of behavior that is inconsistent with traits required to
    be a police officer.” Chief Godwin noted that Officer Morris’s disciplinary record included
    “several sustained administrative charges including Personal Conduct, Neglect of Duty and
    violation of departmental Sick Abuse Policy.” Officer Morris argues that the only “relevant”
    discipline in his record was the 1999 suspension for his violation of DR-104, and he claims
    that one previous relevant incident cannot constitute a “pattern” of conduct. Officer Morris
    also points out that the Commission found, in its Amended and Restated Decision, that he
    “had been charged four times with violations of DR 104 - Personal Conduct, three of which
    had been sustained, in addition to numerous other disciplinary infractions.” He argues that
    there is no substantial and material evidence in the record to support this factual finding, as
    the only instances of discipline that were discussed at the Commission hearing were the 1999
    suspension for violation of DR-104 and a neglect of duty charge, although his “Officer
    Performance Reports” also indicated past abuse of the sick leave policy. From our review
    of the record, it appears that the Commission likely made its factual finding based upon a
    “Statement of Charges” that listed Officer Morris’s disciplinary history and was attached to
    a memorandum that was entered into evidence by counsel for Officer Morris. According to
    this document, the 2003 incident with Ms. Morgan led to Officer Morris’s fourth charge for
    a violation of DR-104, and it was the third DR-104 charge to be sustained. It appears that
    Officer Morris had been disciplined in some form or another on twelve occasions. Thus, the
    Commission’s factual finding regarding Officer Morris’s disciplinary history was incorrect
    to the extent that it stated that he had been charged four times with violating DR-104 prior
    to this incident. However, it was not grossly inaccurate. In any event, the crux of Officer
    Morris’s argument regarding his disciplinary history is that there is no substantial and
    material evidence to support a finding that termination, “rather than some lesser form of
    discipline, was reasonable under the circumstances.” However, we are only charged with
    reviewing the Commission’s finding that there was “a reasonable basis” for terminating
    Officer Morris, and we are limited by the narrow scope of review of Tennessee Code
    Annotated section 4-5-322. “If a government employer has a choice of sanctions available
    for the violation of an employment rule, it would only be a finding of arbitrariness that would
    allow a court to ‘second guess’ the administrative decision maker.” Lien v. Metropolitan
    Government of Nashville, 
    117 S.W.3d 753
    , 761 (Tenn. Ct. App. 2003); see also Nixon v.
    City of Murfreesboro, No. M2009-01347-COA-R3-CV, 
    2010 WL 2730565
    , at *14 (Tenn.
    Ct. App. July 9, 2010) (explaining that under the UAPA, the court’s task was to determine
    whether the decision to terminate the petitioner’s employment was an abuse of discretion,
    not whether another result might have been proper). We are not inclined to simply substitute
    our judgment for that of the Commission on the choice of an appropriate sanction:
    It is settled law that sanctions lawfully applied by an administrative
    agency are subject only to very limited judicial review. Butz v. Glover
    -14-
    Livestock Comm'n Co., 
    411 U.S. 182
    , 185-86, 
    93 S. Ct. 1455
    , 1458 (1973);
    Woodard v. United States, 
    725 F.2d 1072
    , 1077 (6th Cir. 1984); McClellan v.
    Bd. of Regents, 
    921 S.W.2d 684
    , 693 (Tenn. 1996). Because “the relation of
    remedy to policy is peculiarly a matter of administrative competence,” Phelps
    Dodge Corp. v. NLRB, 
    313 U.S. 177
    , 194, 
    61 S. Ct. 845
    , 852 (1941), the courts
    should not second-guess the severity of sanctions imposed by an administrative
    agency when, after review, it is apparent that those sanctions were lawfully
    applied in circumstances of sufficiently satisfactory evidence. Robertson v.
    Tenn. Bd. of Social Worker Certification & Licensure, No.
    M2004-00647-COA-R3-CV, 
    2005 WL 3071571
    , at *7 (Tenn. Ct. App. Nov.
    15, 2005) perm. app. granted (Tenn. May 30, 2006); Wright v. Tenn. Bd. of
    Exam'rs in Psychology, No. M2003-01654-COA-R3-CV, 
    2004 WL 3008881
    ,
    at *6 (Tenn. Ct. App. Dec. 28, 2004), perm. app. denied (Tenn. June 27, 2005);
    Mosley v. Tenn. Dep't. of Commerce & 
    Ins., 167 S.W.3d at 318-322
    .
    Armstrong v. Metro. Nashville Hospital Authority, No. M2004-01361-COA-R3-CV, 
    2006 WL 1547863
    , at *3 (Tenn. Ct. App. June 6, 2006);1 see also Gross v. Gilless, 
    26 S.W.3d 488
    ,
    495 (Tenn. Ct. App. 1999) (acknowledging that the Shelby County Civil Service Merit
    Board’s decision to terminate a sheriff’s department employee rather than to impose a lesser
    degree of discipline appeared harsh, but stating that the Court was “not in a position to
    second-guess the disciplinary action chosen”). Here, we find that the sanction imposed was
    warranted in law and justified in fact. Finding a reasonably sound factual basis for the
    disciplinary action taken, we cannot say that the Commission erred in upholding the decision
    to terminate Officer Morris.
    Finally, Officer Morris argues that “[a]n employee cannot be disciplined a second time
    for the same offense.” This argument is apparently due to Chief Godwin’s testimony that he
    considers an officer’s “disciplinary resume” when considering the appropriate punishment
    for a violation because “[i]t’s part of progressive discipline.” We find no impropriety in the
    consideration of Officer Morris’s disciplinary resume when determining the appropriate
    punishment. “While prior disciplinary actions have no bearing on whether an employee has
    engaged in work-related conduct that warrants discipline, an employee's prior conduct, both
    1
    Armstrong involved an employee of the Metropolitan Nashville General Hospital whose
    termination was upheld by the Metropolitan Nashville Hospital Authority. The Metropolitan Nashville
    Hospital Authority “serves as the functional equivalent of the Civil Service Commission with regard to
    employees of the Metropolitan Nashville General Hospital.” 
    2006 WL 1547863
    , at *2. Therefore, the
    Uniform Administrative Procedures Act governed both the administrative and judicial proceedings in
    Armstrong. The employee filed a petition for judicial review in chancery court, and on appeal to this Court,
    she argued that she should have been suspended or demoted rather than discharged. We declined to second-
    guess the decision to terminate. 
    Id. at *4. -15-
    good and bad, can be considered when determining what the appropriate disciplinary action
    should be.” Kelly v. Tenn. Civil Serv. Comm'n, No. M1999-00168-COA-R3-CV, 
    1999 WL 1072566
    , at *4 (Tenn. Ct. App. Nov. 30, 1999) (citing Tenn. Dep't of Human Servs. v.
    Mahon, No. 01A01-9504-CH-00143, 
    1995 WL 581086
    , at *4 (Tenn. Ct. App. Oct. 5, 1995));
    see also Maasikas v. Metro. Gov’t of Nashville & Davidson County, No.
    M2002-02652-COA-R3-CV, 
    2003 WL 22994296
    , at *7 (Tenn. Ct. App. Dec. 22, 2003)
    (finding that an employee’s past disciplinary record was properly used to enhance the penalty
    for his conduct). This issue is without merit.
    B.     Right to Confront the Accuser
    Next, we will consider Officer Morris’s assertion that the Commission’s decision
    “violated [his] right to confront his accuser.” Officer Morris argues that because the City
    failed to “present” his accuser, Ms. Morgan, he did not have the opportunity to confront her
    or cross-examine her. In response, the City argues that Officer Morris was not denied the
    right to confront his accuser, as Officer Morris had the opportunity to subpoena Ms. Morgan
    and made no attempt to do so. The City claims that it was not its burden to “present” Ms.
    Morgan for Officer Morris to confront or cross-examine. The City further argues that Officer
    Morris had an opportunity to cross-examine Ms. Morgan during his previous criminal trial,
    and it claims that he could have introduced Ms. Morgan’s criminal trial testimony if he
    desired to do so.
    Both parties cite Kirkwood v. Shelby County Gov’t, No. W2005-00769-COA-R9-CV,
    
    2006 WL 889184
    (Tenn. Ct. App. Apr. 6, 2006) in support of their arguments. That case
    involved an employee of the Shelby County Sheriff’s Department, Mr. Kirkwood, who
    appealed his termination to the Civil Service Board. 
    Id. at *1. Mr.
    Kirkwood’s co-workers
    who made accusations against him gave statements during an internal investigation by the
    Sheriff’s Department, and by stipulation, their transcribed statements were entered into
    evidence. None of those accusers appeared in person at the hearing. 
    Id. at *2. The
    Board
    upheld Mr. Kirkwood’s termination, and he sought review in chancery court, arguing that his
    employer had “relied solely on the work product of an internal affairs investigation . . . over
    Petitioner's objection as to the hearsay nature of the evidence.” 2 
    Id. at *3. The
    chancery
    court held that “the Board's failure to require any live testimony of Shelby County employees
    who made accusations against the former employee was a violation of [the] employee's due
    process rights to cross-examine his accusers, and that the obligation to call the accusers is
    2
    Apparently, the employee’s attorney objected at some point to the hearsay nature of the statements
    obtained during the investigation, but later stipulated to the admission into evidence of those same
    statements. On appeal, we noted that the attorney’s actions “waived any hearsay objection.” Kirkwood,
    
    2006 WL 889184
    , at *9.
    -16-
    that of the employer and not that of the employee.” 
    Id. at *1. On
    appeal, we vacated the
    chancery court’s decision. Regarding the obligation to call witnesses, we explained:
    Shelby County has no obligation to call accusers of an employee at a Review
    Board hearing. Rather, Shelby County has only the obligation of meeting its
    burden of proof. Accordingly, we find that there exists no obligation on the
    part of Shelby County to call Mr. Kirkwood's Accusers. There only exist[s] the
    burden of going forward and establishing a prima facie case against the
    employee, which Shelby County successfully met in the present case.
    
    Id. at *6. Next,
    we considered whether the Board’s failure to require any live testimony of
    those who made accusations against Mr. Kirkwood resulted in the denial of his “opportunity
    to confront and cross-examine the witnesses against him.” 
    Id. We acknowledged that
    in
    Case v. Shelby County Civil Service Merit Bd., 
    98 S.W.3d 167
    , 174-75 (Tenn. Ct. App.
    2002), this Court held that “due process mandates that a classified civil service employee
    whose employment may be terminated only for cause must be afforded the opportunity to
    confront and cross-examine the witnesses against him at the post-termination hearing where
    the facts giving rise to termination are in dispute or where the severity of the discipline is
    challenged.” However, we said it is important to note that an employee must only be
    afforded “the opportunity” to confront and cross-examine the witnesses against him.
    Kirkwood, 
    2006 WL 889184
    , at *8. “[T]hat ‘opportunity’ is a right that may be lost or
    waived by the employee.” 
    Id. Examining the facts
    before us, we found that Mr. Kirkwood
    had the opportunity to cross-examine the witnesses who did testify. With regard to the co-
    workers who did not appear, we found that the employee waived his hearsay objection to
    their testimony by stipulating to its admission, and we noted that there was obviously no need
    for the County to present live testimony because of the stipulation to the entry of the
    transcribed statements. 
    Id. at *9. We
    then noted that Mr. Kirkwood “chose not to issue
    subpoenas to have those witnesses present during the Review Board hearing in order to cross
    examine them on their transcribed statements.” 
    Id. In sum, we
    concluded:
    The record reveals, without question, that Mr. Kirkwood was provided
    an adequate opportunity to confront his Accusers. Mr. Kirkwood
    cross-examined Inspectors Cash and Peete. Mr. Kirkwood had the opportunity
    to examine Lt. Ducrest, but declined to do so. Mr. Kirkwood had the
    opportunity to subpoena . . . those who had given testimony against him. He
    did not. Mr. Kirkwood's failure to capitalize on his opportunity to examine
    those who made accusations against him was not the result of the County's
    conduct, but was instead the product of his own attorney's tactical decisions.
    Fundamental fairness required that Mr. Kirkwood be given fair opportunity to
    confront his Accusers and to test the strength of the evidence against him.
    -17-
    However, the decision to take advantage of the opportunity ultimately rested
    with Mr. Kirkwood, and he must bear the responsibility for waiving his
    opportunity to confront his accusers. Mr. Kirkwood was afforded the
    opportunity to examine his Accusers and was not denied his rights under
    Article I, § 8 of the Tennessee Constitution and the Due Process Clause of the
    Fourteenth Amendment to the United States Constitution.
    
    Id. As in Kirkwood,
    we conclude, in the case at bar, that the City had no obligation to
    “present” the accuser at the hearing. Rather, the City only had the obligation of meeting its
    burden of proof; it had the burden of going forward to establish a prima facie case against
    the employee. It attempted to do so by presenting the testimony of Lt. Jenkins and Chief
    Godwin. As for Officer Morris’s assertion that the City violated his due process right to
    confront his accuser, we find no merit in his argument. Counsel for Officer Morris cross-
    examined both Lt. Jenkins and Chief Godwin. The City did not rely upon the testimony of
    Ms. Morgan to establish its case. Ms. Morgan did not testify, and the City did not introduce
    her statement for the truth of the matter asserted. As previously discussed, it was counsel for
    Officer Morris who elicited testimony about Ms. Morgan’s statement and effectively put Ms.
    Morgan’s statement before the Commission for its consideration. In conclusion, we find that
    Officer Morris was “afforded the opportunity to confront and cross-examine the witnesses
    against him.” He cross-examined the witnesses who testified at trial and was afforded the
    opportunity to test the strength of the evidence against him. Officer Morris cannot complain
    that he was unable to confront one of the “witnesses against him” when that person did not
    testify, her written statement was not introduced for the truth of the matter asserted, and it
    only came into consideration due to the tactical decision of his own attorney. There was no
    denial of due process in this case.
    C.    Expungement
    Finally, Officer Morris argues that expunged records were erroneously maintained in
    the investigative file considered by Chief Godwin, and he claims that these records
    influenced the disciplinary action taken against him. As we have noted, in 1999, Officer
    Morris was suspended for five days due to a violation of DR-104 Personal Conduct that arose
    out of another domestic violence incident. The investigative file relied upon by Chief
    Godwin contained several documents related to this incident such as internal memoranda and
    items regarding the disciplinary charge, but it also included several documents relating to
    Officer Morris’s arrest based on the same incident. The record before us contains an
    “Affidavit of Complaint” for the criminal charge of “assault/domestic violence” along with
    an arrest ticket. At the hearing before the Commission, Chief Godwin acknowledged that
    the investigative file also contained an order of dismissal indicating that the criminal charges
    -18-
    were dismissed with prejudice after Officer Morris successfully completed a diversion
    program. He also recalled reviewing a document indicating that the criminal charges were
    expunged. Counsel for Officer Morris then asked Chief Godwin if he was familiar with a
    Tennessee statute that, according to counsel, indicates that expunged charges cannot be used
    for any purpose, to which Chief Godwin responded, “I didn’t use them. I didn’t use the
    charges – his charge to terminate him.” Chief Godwin said that he did see the document
    regarding the expunged charges and that he could not “erase it from [his] memory” simply
    because it was expunged, but, he added, “what I am saying is it was not the purpose of
    termination.” Chief Godwin explained that what he took into consideration was the fact that
    Officer Morris had a previous violation of DR-104, and he said that he did not consider the
    criminal act.
    From our review of the record, we conclude that the decision to terminate Officer
    Morris was not made because of the fact that he was arrested in 1999, participated in a
    diversion program, and obtained dismissal of the charges. Chief Godwin testified that he did
    not consider the criminal act, but the fact that Officer Morris had a previous violation of DR-
    104. He further testified that he would have terminated Officer based solely on the 2003
    incident with Ms. Morgan, even if Officer Morris had no disciplinary history. Moreover,
    when Officer Morris argued before the Commission that the expunged records should not be
    considered, the Commission agreed. Its written decision states that “[t]he Commission
    agreed with the arguments of Mr. Morris' counsel that it could not consider the matters
    involved in the diversion and expungement of the 1998 alleged occurrence.” Upon
    considering the other evidence presented, the Commission upheld termination. Considering
    the entire record, we find that Chief Godwin’s knowledge of the expunged records from 1999
    was harmless and did not influence his decision. See Tenn. Code Ann. § 4-5-322(i) (“No
    agency decision pursuant to a hearing in a contested case shall be reversed, remanded or
    modified by the reviewing court unless for errors that affect the merits of such decision.”).
    V.   C ONCLUSION
    For the aforementioned reasons, we affirm the chancery court’s finding that there was
    insufficient evidence to sustain the Truthfulness charge, but we vacate the reinstatement of
    Officer Morris and reinstate the Commission’s decision to uphold termination due to the
    Personal Conduct violation. Costs of this appeal are taxed to the appellee, Jason Morris, for
    which execution may issue if necessary.
    _________________________________
    ALAN E. HIGHERS, P.J., W.S.
    -19-