Byron C. Wells v. A. C. Wharton, Jr. ( 2005 )


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  •                  IN THE COURT OF APPEALS OF TENNESSEE
    AT JACKSON
    ASSIGNED ON BRIEFS JUNE 1, 2005
    BYRON C. WELLS v. A. C. WHARTON, JR., ET AL.
    Direct Appeal from the Chancery Court for Shelby County
    No. CH04-1826-3     D. J. Alissandratos, Chancellor
    No. W2005-00695-COA-R3-CV - Filed December 7, 2005
    In this appeal, we are asked to determine multiple issues including whether the chancery court erred
    when it granted the defendants’ motion to dismiss for failure to state a claim upon which relief may
    be granted. The plaintiff contends that there were numerous claims made in his complaint sufficient
    to survive defendants’ motion to dismiss. The plaintiff, acting pro se, filed an appeal to this Court.
    We affirm in part and reverse in part and remand.
    Tenn. R. App. P. 3; Appeal as of Right; Judgment of the Chancery Court Affirmed in Part,
    Reversed0 in Part and Remanded
    ALAN E. HIGHERS, J., delivered the opinion of the court, in which DAVID R. FARMER , J., and HOLLY
    M. KIRBY , J., joined.
    Byron C. Wells, Memphis, TN, pro se
    Brian L. Kuhn, Shelby County Attorney; Craig E. Willis, Assistant County Attorney, Memphis, TN,
    for Appellees
    OPINION
    I. FACTS & PROCEDURAL HISTORY
    Byron Wells (“Mr. Wells” or “Appellant”) is a resident of Shelby County who previously
    accessed public documents via the Shelby County Portal website. Using a computer program that
    he specially created, Mr. Wells would download public documents in bulk format. After access
    through the website overloaded its computer system, the Shelby County Government (“Shelby
    County”) closed the website for several weeks. Shelby County eventually reopened access to the
    website but placed limitations on the amount of data that could be downloaded and the length of
    connection time. As a result, Mr. Wells could no longer download the documents he desires in bulk
    format via his specially created program. Mr. Wells attempted to go to the Shelby County offices
    where the documents are kept to utilize that office’s computers to download public records in bulk
    format. Mr. Wells could not download public records in the same manner, however, because (1) the
    computers provided for public use to access public records by the office cannot handle such request
    or (2) the office does not provide a computer for public use to access public records. At all times
    pertinent to this litigation, Mr. Wells could submit a written request to each office he desired public
    records from and receive those records in a paper copy.
    On September 10, 2004, Mr. Wells filed suit against A.C. Wharton Jr., William R. Key,
    Chris A. Turner, Joseph A. Jackson, Shelby County, James Huntziker, and Kevin A. Gallagher
    (collectively “Defendants” or “Appellees”). Thereafter, Mr. Wells amended his complaint to allege
    that the limited access provided by Shelby County via the Internet violated the Tennessee Public
    Records Act; that the Shelby County Mayor’s Office denied him copies of payment records between
    the Memphis Daily News and Shelby County; that officials denied him copies of public records in
    a format requested by Mr. Wells; and that Defendants’ requirement that Mr. Wells must first present
    a written request before being allowed public access constituted a denial of access to public records.1
    On October 6, 2004, the chancery court conducted a hearing on Defendants’ motion to
    dismiss and motion to strike. At that time, the chancery court continued the hearing to allow both
    parties to discuss with each other the feasibility of creating a new system that would allow Mr. Wells
    the access he desired.
    After the parties could not reach an amicable compromise, the chancery court conducted a
    hearing on Defendants’ motion to dismiss, motion to strike, and motion for a protective order and/or
    to stay discovery as well as Mr. Wells’s motion to disqualify Defendants’ attorney and motion to
    strike exhibit obtained by misinformation. On March 2, 2005, the chancery court denied Appellant’s
    motions; granted Defendants’ motion to strike and motion to dismiss; and ruled that Defendants’
    motion for protective order and/or to stay discovery was moot. On March 3, 2005, Mr. Wells filed
    a motion for relief from judgment and/or motion to reconsider. On March 9, 2005, Mr. Wells filed
    a memorandum in support of his motion for relief from judgment and/or motion to reconsider. After
    a hearing on the motion, the chancery court denied Mr. Wells’s motion for relief from judgment
    and/or motion to reconsider.
    II. ISSUES PRESENTED
    Appellant, acting pro se, filed a timely notice of appeal to this Court and presented numerous
    issues for review, to include the following:
    1.       Whether allegations of actual fraud, misrepresentation and other misconduct which may be
    criminal in nature state a claim upon which relief may be granted;
    1
    In his original complaint, Mr. W ells asserted federal civil rights violations under section 1983 of title 42 of
    the United States Code. Mr. W ells, however, did not include these allegations in his amended complaint.
    -2-
    2.     Whether an allegation that Shelby County operates its computer program contrary to
    Attorney General’s opinions state a claim upon which relief may be granted;
    3.     Whether the chancery court should have disqualified Appellees’ attorney from representing
    Appellees when there is a conflict of interest among Appellees;
    4.     Whether the chancery court should have disqualified Appellees’ attorney from representing
    all defendants when the attorney writes an opinion stating to his clients that their actions are
    illegal and then defend them claiming that their actions are not illegal;
    5.     Whether the chancery court should have disqualified Appellee’s attorney because Appellees
    may have committed a felonious act;
    6.     Whether Appellees’ denial of public records because Appellant filed a lawsuit against
    Appellees state a claim upon which relief may be granted;
    7.     Whether Appellees may require any request for public records to be in writing.
    8.     Whether Appellees’ denial of providing a copy of public records in a particular manner state
    a claim upon which relief may be granted;
    9.     Whether a claim that Appellees’ preferentially treated the Memphis Daily News state a claim
    upon which relief may be granted;
    10.    Whether a county official must maintain a computer for the public to access public records;
    11.    Whether the chancery court can require Appellant provide computer programming for total
    access to all records for the entire public;
    12.    Whether the chancery court can demand Appellant to pay for all costs of reviewing county
    operations to make all records accessible to all members of the public;
    13.    Whether newly discovered evidence of a substantial change in the operations of Appellees
    states a claim upon which relief may be granted;
    14.    Whether the chancery court must provide judicial review of Appellant’s claims before
    granting a motion to dismiss;
    15.    Whether the chancery court may refuse to allow Appellant to correct the record to state that
    he would be required to make payments for new computer programs for access to public
    records which are not available;
    16.    Whether the chancery court converted Appellees’ motion to dismiss to a motion for summary
    judgment when it considered the County’s claims that remote public access to its records
    would damage the records and that the County has adopted reasonable rules;
    17.    Whether Appellees refusal to grant a request for access to public records unless Appellant
    made a written request states a claim upon which relief may be granted; and
    18.    Whether the chancery court erred when it concluded that it did not understand the complaint
    and that it would let the Court of Appeals tell him what to do.
    For the following reasons, we affirm in part and reverse in part and remand the decision of
    the chancery court.
    -3-
    III.   DISCUSSION
    A.    Issues Without Merit
    Appellant has presented numerous issues on appeal. The majority of these issues, however,
    are meritless. We address each issue in turn.
    First, we address Appellant’s assertion that his allegations of fraud, misrepresentation, and
    other conduct which may be criminal in nature orally presented at trial state a claim upon which
    relief may be granted. At trial, Appellant made several oral allegations that Appellees have
    committed a fraud upon the chancery court and made misrepresentations to the chancery court.
    These allegations may be a violation of the Tennessee Rules of Professional Conduct if proven true.
    See Tenn. Sup. Ct. R. 8, RPC 3.3 (2003). They do not, however, state a claim upon which relief may
    be granted. Appellant has not alleged that Appellees committed a fraud upon Appellant or made a
    misrepresentation to Appellant.
    Even assuming that Appellees have committed a fraud or made a misrepresentation to
    Appellant, Appellant has not alleged fraud or misrepresentation within his complaint. When
    considering whether to grant a motion to dismiss for failure to state a claim upon which relief may
    be granted, a court may not hear “matters outside the pleadings.” Trau Med of America, Inc. v.
    Allstate Ins. Co., 
    71 S.W.3d 691
    , 696 (Tenn. 2002) (citing Bell ex rel. Snyder v. Icard, Merrill,
    Cullis, Timm, Furen & Ginsburg, P.A., 
    986 S.W.2d 550
    , 554 (Tenn. 1999)). Thus, this issue is
    without merit.
    Second, we address Appellant’s claims that the chancery court should have disqualified
    Appellees’ attorney for any one of three reasons. Appellant claims there is a conflict of interest
    between the parties and that an attorney may not represent all parties dually represent Appellees.
    Appellant also claims that the Appellee allowed a conspiracy by Appellees to perpetrate a fraud upon
    the chancery court and to maintain that fraud upon the chancery court.
    Appellant, as the movant, had the burden to prove that the chancery court should disqualify
    the County Attorney from representing Appellees. During the hearing on this motion, Appellant
    presented no evidence other than his unfounded allegations as proof. Thus, the chancery court was
    not in error when it denied Appellant’s motion to disqualify.
    Appellant has also asserted that the chancery court should have disqualified Appellees’
    attorney because the attorney’s written opinion was in opposite of Appellees stance at trial. Appellee
    did not raise this issue at trial. Thus, Appellant has waived this issue. Barnhill v. Barnhill, 
    826 S.W.2d 443
    , 458 (Tenn. Ct. App. 1991) (citing Campbell County Bd. of Educ. v.
    Brownlee-Kesterson, Inc., 
    677 S.W.2d 457
    (Tenn. Ct. App. 1984)) (holding that a party waives an
    issue when it raises it for the first time on appeal).
    -4-
    Third, we address Appellant’s contentions that the chancery court cannot demand Appellant
    to pay for all costs of reviewing county operations to make all records accessible to all members of
    the public and that the chancery court cannot require Appellant provide computer programming for
    total access to all records for the entire public.
    At trial, the chancery court did not issue a final order requiring Appellant to pay for any costs
    related to these issues, nor did it issue a final order adjudging whether a county official must
    maintain a computer for public access. This Court “will not decide theoretical issues based on
    contingencies that may or may not arise.” City of Memphis v. Shelby County Election Comm’n,
    
    146 S.W.3d 531
    , 539 (Tenn. 2004). To do so would “violate the established rule that appellate
    courts will not render advisory opinions.” 
    Id. Fourth, we
    address Appellant’s claims that Appellees’ preferentially treated the Memphis
    Daily News state a claim upon which relief may be granted; that Shelby County operates its
    computer program contrary to Attorney General’s opinions state a claim upon which relief may be
    granted; that newly discovered evidence of a substantial change in the operations of Appellees states
    a claim upon which relief may be granted; and that the chancery court may refuse to allow Appellant
    to correct the record to state that he would be required to make payments for new computer programs
    for access to public records which are not available.
    In Appellees’ motion to strike, Appellees petitioned the chancery court to strike out all
    allegations of Appellant’s complaint that did not relate to Appellant’s right of personal inspection
    of public records under section 10-7-505 of the Tennessee Code. Each of these issues does not
    pertain to Appellant’s right of personal inspection. Appellant has not challenged the chancery
    court’s grant of Appellees motion to strike on appeal. Thus, these issues are pretermitted.
    Fifth, we address Appellant’s claim that a county official’s failure to maintain a computer
    for the public to access public records states a claim upon which relief may be granted. Section 10-
    7-123(a) of the Tennessee Code provides that a “county official may provide computer access . . .
    for inquiry only to information contained in the records of that office which are maintained on
    computer storage media in that office, during and after regular business hours.” Tenn. Code Ann.
    § 10-7-123(a)(1) (emphasis added). Pursuant to this statute, a county official is not required to
    maintain a computer for the public to access public records. Thus, this issue is without merit.
    Next, we address Appellant’s claim that the chancery court converted Appellees’ motion to
    dismiss to a motion for summary judgment when it considered the County’s claims that remote
    public access to its records would damage the records and that the County has adopted reasonable
    rules.
    If a trial judge receives matters outside the pleadings on a motion to dismiss for failure to
    state a claim upon which relief may be granted, “the motion shall be treated as a motion for summary
    judgment and disposed of as provided in [Tennessee] Rule [of Civil Procedure] 56.” Tenn. R. Civ.
    P. 12.02; see also Hixson v. Stickley, 
    493 S.W.2d 471
    , 472-73 (Tenn. 1973).
    -5-
    Although Appellant claims that the chancery court heard matters outside the pleadings, the
    record does not reflect such an assertion. During its hearing on Appellees’ motion to dismiss, the
    chancery court directed Appellees to “keep in mind that on a Motion to dismiss you have to stay
    within the confines of the four corners of the Complaint.” Thus, we find this issue meritless.
    Finally, we address Appellant’s claim that the chancery court erred when it concluded that
    it did not understand the complaint and that it would let the Court of Appeals tell him what to do.
    First, this Court notes that Appellant has misstated what the chancery court stated at its hearing on
    Appellant’s motion for relief from judgment and/or motion to reconsider. The chancery court
    specifically stated that “[p]erhaps the members of the Court of Appeals have a greater understanding
    of this than I do when they read your Complaint, but when I read your Complaint, I do not see a
    cause of action for which the Court can grant relief.” Further, this is not an appealable issue.
    B.    Motion to Dismiss
    Appellant asserts that the chancery court erred when it granted Appellees’ motion to dismiss
    for failure to state a claim upon which relief may be granted. Because Appellant has failed to appeal
    the chancery court’s grant of Appellees’ motion to strike, this Court is limited to determining
    whether Appellees’ denial of inspection of payment records because Appellant is a party to a lawsuit
    against them; whether Appellees’ denial of Appellant’s requests to have certain public documents
    copied in a particular format; and/or whether Appellees’ requirement that a citizen must first make
    a written request before a custodian of records grants him or her access to public records state a
    claim that may withstand a motion brought pursuant to Rule 12.02(6) of the Tennessee Rules of Civil
    Procedure.
    When reviewing a 12.02(6) motion to dismiss, this Court will not consider any matter outside
    the pleadings. Trau Med of America, 
    Inc., 71 S.W.3d at 696
    (citing Bell ex rel. Snyder v. Icard,
    Merrill, Cullis, Timm, Furen & Ginsburg, P.A., 
    986 S.W.2d 550
    , 554 (Tenn. 1999)). This Court
    shall liberally construe the pleadings and “presume all factual allegations to be true and giv[e] the
    plaintiff the benefit of all reasonable inferences.” 
    Id. (citing Pursell
    v. First Am. Nat’l Bank, 
    937 S.W.2d 838
    , 840 (Tenn. 1996)). A trial court’s granting of a motion to dismiss must be upheld if
    “it appears that the plaintiff can prove no set of facts in support of his or her claim that would
    warrant relief.” 
    Id. (citing Doe
    v. Sundquist, 
    2 S.W.3d 919
    , 922 (Tenn. 1999); Fuerst v. Methodist
    Hosp. S., 
    566 S.W.2d 847
    , 848 (Tenn. 1978)). We review any conclusions of law by the trial court
    under a de novo standard with no presumption of correctness. Union Carbide Co. v. Huddleston,
    
    854 S.W.2d 87
    , 91 (Tenn. 1993).
    In counts four and five of his complaint, Appellant claims that he was denied copies of any
    payment records between Shelby County and the Memphis Daily News by Appellees. Appellant
    asserts that the Shelby County finance department denied his request sending him to the Shelby
    County mayor’s office for the public records he sought and that the Shelby County mayor’s office
    denied him access to public records because he was a party to a lawsuit.
    -6-
    Section 10-7-503 of the Tennessee Code requires that a county official may not refuse
    inspection of any public record to any citizen of Tennessee “unless otherwise provided by state law.”
    Tenn. Code Ann. § 10-7-503(a) (2005). If a citizen has been denied access to public records by a
    government official, that citizen “may petition for access to any such record and to obtain judicial
    review of the actions taken to deny the access.” Tenn. Code Ann. § 10-7-505(a) (2005). This Court
    must “broadly construe[] [this section of the Tennessee Code] so as to give the fullest possible public
    access to public records.” Tenn. Code Ann. § 10-7-505(d) (2005).
    Our legislature has defined the term public document to include “all documents, papers,
    letters, maps, books, photographs, microfilms, electronic data processing files and output, films,
    sound recordings, or other material, regardless of physical form or characteristics made or received
    pursuant to law or ordinance or in connection with the transaction of official business by any
    governmental agency.” Tenn. Code Ann. § 10-7-301(6) (2005) (emphasis added).
    Appellant, a resident of Shelby County, has requested payment records from transactions
    conducted between the Memphis Daily News and Shelby County. Clearly, these records fall within
    the definition of a public record. If we view his allegations as true, Appellant, a citizen of
    Tennessee, has been denied access to public records. Thus, Appellant has stated a claim upon which
    relief may be granted.
    Additionally, in counts one through four of his complaint, Appellant has asserted that he has
    been denied copies of various public records in electronic format, basing his claim on our Supreme
    Court’s decision in Tennessean v. Electric Power Board of Nashville.
    Appellant interprets our Supreme Court’s decision in Tennessean v. Electric Power Board
    of Nashville, 
    979 S.W.2d 297
    (Tenn. 1998), as to require a government official to provide public
    records in a computerized format. This interpretation, however, is in error. In Tennessean v.
    Electric Power Board of Nashville, the Tennessean Newspaper requested the names, addresses, and
    phone numbers of Nashville Electric Service’s customers. 
    Id. at 299.
    Nashville Electric Service
    denied this request asserting that it did not have a record that contained all of the requested
    information and that it would have to create a new record in order to meet this request. 
    Id. The Supreme
    Court found that this denial was one of format and access and required the Nashville
    Electric Service to create a new record that contained all the information. 
    Id. at 304.
    The Supreme
    Court, however, defined format of the record as the content included within the record not the
    manner in which Nashville Electric Service presented the information to the Tennessean. 
    Id. In this
    case, Appellant has not alleged that Appellees have denied him access to public
    records because Appellees would have to create a new record. Thus, Tennessean v. Nashville
    Electric Service is inapplicable in this case.
    Section 10-7-505 of the Tennessee Code grants citizens of Tennessee the right to seek
    judicial review when an official denies his or her request to access public records. Tenn. Code Ann.
    -7-
    § 10-7-505(a). Appellant has not alleged that he has been denied these records in any form.
    Appellant argues that Appellees have denied him copies of public records in electronic form.
    While Tennessee courts have not addressed whether a citizen requesting public records may
    dictate the manner he or she receives it, several other jurisdictions have addressed this issue. For
    example, in Farrell v. City of Detroit, 
    530 N.W.2d 105
    (Mich. Ct. App. 1995), the Michigan Court
    of Appeals found that custodians of public records must provide public records in the format that the
    citizen requests. Farrell, 
    530 N.W.2d 105
    . In Farrell, a newspaper reporter requested a copy of a
    computer tape that contained the “listing of all taxpayers who pay City of Detroit property taxes.”
    
    Id. at 107.
    The City of Detroit responded to Mr. Farrell’s request informing him that he could
    procure a printed copy of the public records he requested during normal business hours. 
    Id. The district
    court granted summary judgment for the City of Detroit finding “that providing hard copies
    of the requested information was sufficient to comply with the FOIA.” 
    Id. On appeal,
    Mr. Farrell argued that the trial court erred because it improperly emphasized “the
    information sought rather than the records requested.” 
    Id. at 107-08.
    Basing their decision on
    applicable Michigan law, the Court of Appeals of Michigan held that custodians of records must
    “provide the ‘public record’ . . . [citizens] request, not just the information contained therein.” 
    Id. at 109.
    The Court also found that the magnetic tape requested was a public record and that the City
    of Detroit was required to give a copy of the magnetic tape, not just a printout of the information in
    the tape. 
    Id. Likewise, in
    American Federation of State, County & Municipal Employees, AFL-CIO
    v. County of Cook, 
    555 N.E.2d 361
    (Ill. 1990), the Illinois Supreme Court found that a custodian
    of records must provide the public record and not just the information contained within the public
    record. Am. Fed’n of State, County & Mun. Employees, AFL-CIO, 
    555 N.E.2d 361
    . In that case,
    representatives of the American Federation of State, County & Municipal Employees, AFL-CIO
    (“AFSCME”) requested certain information. 
    Id. at 362.
    Mr. Robert Lawson, another representative
    of the AFSCME, requested the same information on computer tape or diskette. 
    Id. Mr. Thomas
    P.
    Beck, Cook County comptroller, denied Mr. Lawsons request stating that he had already provided
    the information to the AFSCME and that, in any event, he did not have to give a copy of the
    computer tape to Mr. Lawson. 
    Id. After reviewing
    Illinois law, the Illinois Supreme Court found
    that computer tapes are public records and are subject to inspection and copying. 
    Id. at 364-65.
    Other jurisdictions have found that a custodian of records may dictate the manner in which
    public records are disseminated to a member of the public. For example, the United States District
    Court for the District of Columbia found that the U.S. Freedom of Information Act did not allow a
    citizen to specify the format in which he or she receives a public record. In Dismukes v. Department
    of the Interior, 
    603 F. Supp. 760
    (D. D.C. 1984), the U.S. Department of the Interior (the “DOI”)
    denied Mr. Philip Dismukes's request for “a copy of a computer tape listing by name and address the
    participants in the six 1982 Bureau of Land Management Simultaneous Oil and Gas Leasing
    bimonthly lotteries.” 
    Dismukes, 603 F. Supp. at 760-61
    . The DOI offered the information to Mr.
    Dismukes in microfiche form, advising Mr. Dismukes that this form was how the DOI routinely gave
    -8-
    this information to the public. 
    Id. at 761.
    The District Court focused on the informational content
    of the record rather than the record itself and found that “[t]he agency need only provide responsive,
    nonexempt information in a reasonably accessible form, and its offer to plaintiff satisfies that
    obligation.” 
    Id. at 763.
    Similarly, in Tax Data Corporation v. Hunt, 
    826 P.2d 353
    (Colo. Ct. App. 1991), the Court
    of Appeals of Colorado, Division Two, found that custodians of public records may dictate the
    manner of access to public records. Tax Data Corp., 
    826 P.2d 353
    . In Tax Data Corporation, a
    corporation requested tax information on real property from the Treasury Department of the City and
    County of Denver (the “Treasury Dept.”). 
    Id. at 354.
    Initially, employees of the Treasury Dept.
    permitted representatives of the corporation to access the Treasury Dept.’s computers, which were
    not designated for public use. 
    Id. After discovering
    the corporation’s activities, the treasurer of the
    City and County of Denver (the “Treasurer”) informed the corporation that it could no longer use
    the Treasury Dept.’s computers to access the records, but if it would “leave a list of the properties
    of interest,” the Treasury Dept. would send the corporation a computer printout containing the
    requested information. 
    Id. Afterwards, the
    City of Denver Department of Revenue (the “Dept. of
    Revenue”) “promulgated regulations governing public access to records open to inspection or
    copying under state and local laws.” 
    Id. at 355.
    The Court of Appeals declared that the “basic
    purpose of the Open Records Act is to insure the public’s access to information which is a matter
    of public record, in a form which is reasonably accessible and which does not alter the contents of
    the information.” 
    Id. at 357.
    Reviewing the Dept. of Revenue’s regulations in light of this purpose,
    it found that the issue presented was “one relating to the manner of access to public records which
    are electronically stored.” 
    Id. Finding that
    “the regulations grant[ed] reasonable access to
    electronically stored information,” the Court of Appeals held that “the regulations d[id] not deny
    access to electronically stored public records.” 
    Id. While these
    cases are not binding upon this Court, we find that these cases illustrate that the
    issue in the present case depends on whether the purpose of the Tennessee Public Records Act is one
    of access to the information contained within the public records or one of access to the public records
    in their normally kept form. In Tennessee, the purpose of the Public Records Act is to allow
    maximum access to the information contained within public records. See Tennessean v. Nashville
    Elec. Serv., 
    979 S.W.2d 297
    (Tenn. 1998). Thus, the issue presented here is not one of denial but
    one of manner of access.
    In light of the purpose of the Tennessee Public Records Act, we conclude that the Tennessee
    Public Records Act does not require a custodian of records to provide public records in the manner
    a citizen requests. Section 10-7-506 of the Tennessee Code allows for citizens “to take extracts or
    make copies of public records . . . and to make photographs or photostats of the same” and allows
    the custodian of those records “to adopt and enforce reasonable rules governing the making of such
    extracts, copies, photographs or photostats.” Tenn. Code Ann. § 10-7-506(a). This statute, however,
    does not mention the manner in which the custodian of the record may present the record to the
    citizen. See 
    Id. § 10-7-506
    (2005). In addition, section 10-7-121 of the Tennessee Code sets forth
    the requirements a custodian of records must meet if he or she decides to maintain the public records
    -9-
    by computer. 
    Id. § 10-7-121.
    Under this section, in order for a custodian to maintain a public record
    on computer, the custodian must be able to provide “a paper copy of the information when needed
    or when requested by a member of the public.” 
    Id. § 10-7-121(a)(1)(D).
    Further, the section
    provides that “[n]othing in this section shall be construed to require the government official to sell
    or provide the media upon which such information is stored or maintained.” 
    Id. § 10-7-121(a)(2).
    Allowing a custodian of records to choose the manner in which he or she presents public
    records to citizens is not unreasonable so long as that manner does not distort the record or inhibit
    access to that record. Further, the language of section 10-7-121 of the Tennessee Code appears to
    prohibit providing records in electronic form to the public. While this section does not specifically
    state that a computer printout is the only manner a citizen may view a public record that an official
    maintains on computer, it does state that the official must be able to provide a paper copy when
    requested by a member of the public and that maintaining a public record on a computer does not
    grant a citizen the right to inspect the media upon which the custodian stores public records.
    Accordingly, we find that Appellees’ refusal to provide public records to Appellant in electronic
    form is not a claim upon which relief may be granted.
    Finally, in count five of his complaint, Appellant asserted that Appellees initially required
    any request for public records be in writing before Appellees would grant Appellant access to certain
    public records states a claim upon which relief may be granted.
    Section 10-7-503 of the Tennessee Code states
    [A]ll state, county and municipal records and all records maintained
    by the Tennessee performing arts center management corporation,
    except any public documents authorized to be destroyed by the county
    public records commission in accordance with § 10-7-404, shall at all
    times, during business hours, be open for personal inspection by any
    citizen of Tennessee, and those in charge of such records shall not
    refuse such right of inspection to any citizen, unless otherwise
    provided by state law.
    Tenn. Code Ann. § 10-7-503(a).
    It is clear from the language of this statute that an official may refuse inspection of public
    records by a citizen only when state law provides for such non-disclosure. Nowhere in the
    Tennessee Public Records Act allows for an official to deny access to public records if a citizen does
    not first request access in writing. “When the words of a statute are plain, clear, and unambiguous,
    we merely look to the statute’s plain language to interpret its meaning.” Planned Parenthood of
    Middle Tenn. v. Sundquist, 
    38 S.W.3d 1
    , 24 (Tenn. 2000) (citing Schering-Plough v. State Bd. of
    Equal., 
    999 S.W.2d 773
    , 775-76 (Tenn. 1999)). Therefore, Appellees’ initial denial of Appellant’s
    request for access to public records because Appellant did not first request access in writing states
    a claim upon which relief may be granted.
    -10-
    Accordingly, we affirm in part and reverse in part the chancery court’s grant of Appellees’
    motion to dismiss for failure to state a claim upon which relief may be granted.
    C.   Evidentiary Hearing
    Finally, Appellant asserts that the chancery court erred when it did not hold an evidentiary hearing
    on his claims before granting a motion to dismiss.
    Section 10-7-505 of the Tennessee Code states:
    (a) Any citizen of Tennessee who shall request the right of personal
    inspection of any state, county or municipal record as provided in §
    10-7-503, and whose request has been in whole or in part denied by
    the official and/or designee of the official or through any act or
    regulation of any official or designee of any official, shall be entitled
    to petition for access to any such record and to obtain judicial review
    of the actions taken to deny the access.
    (b) Such petition shall be filed in the chancery court for the county
    in which the county or municipal records sought are situated, or in
    any other court of that county having equity jurisdiction. In the case
    of records in the custody and control of any state department, agency
    or instrumentality, such petition shall be filed in the chancery court
    of Davidson County; or in the chancery court for the county in which
    the state records are situated if different from Davidson County, or in
    any other court of that county having equity jurisdiction; or in the
    chancery court in the county of the petitioner's residence, or in any
    other court of that county having equity jurisdiction. Upon filing of
    the petition, the court shall, upon request of the petitioning party,
    issue an order requiring the defendant or respondent party or parties
    to immediately appear and show cause, if they have any, why the
    petition should not be granted. A formal written response to the
    petition shall not be required, and the generally applicable periods of
    filing such response shall not apply in the interest of expeditious
    hearings. The court may direct that the records being sought be
    submitted under seal for review by the court and no other party. The
    decision of the court on the petition shall constitute a final judgment
    on the merits.
    (c) The burden of proof for justification of nondisclosure of records
    sought shall be upon the official and/or designee of the official of
    those records and the justification for the nondisclosure must be
    shown by a preponderance of the evidence.
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    (d) The court, in ruling upon the petition of any party proceeding
    hereunder, shall render written findings of fact and conclusions of law
    and shall be empowered to exercise full injunctive remedies and relief
    to secure the purposes and intentions of this section, and this section
    shall be broadly construed so as to give the fullest possible public
    access to public records.
    (e) Upon a judgment in favor of the petitioner, the court shall order
    that the records be made available to the petitioner unless:
    (1) There is a timely filing of a notice of appeal; and
    (2) The court certifies that there exists a substantial legal issue with
    respect to the disclosure of the documents which ought to be resolved
    by the appellate courts.
    (f) Any public official required to produce records pursuant to this
    part shall not be found criminally or civilly liable for the release of
    such records, nor shall a public official required to release records in
    such public official's custody or under such public official's control
    be found responsible for any damages caused, directly or indirectly,
    by the release of such information.
    (g) If the court finds that the governmental entity, or agent thereof,
    refusing to disclose a record, knew that such record was public and
    willfully refused to disclose it, such court may, in its discretion,
    assess all reasonable costs involved in obtaining the record, including
    reasonable attorneys' fees, against the nondisclosing governmental
    entity.
    As stated earlier, Appellant set forth in his complaint that he has been denied payment records
    between the Memphis Daily News and Shelby County and that the Shelby County mayor’s office
    initially denied his request for access to these public records because he did not request in writing.
    “It is clear from the statute that there must be an evidentiary hearing if there are disputes concerning
    the nondisclosure of the records.” Jackson v. Hackett, No.37, 1990 Tenn. App. LEXIS 684, at *6
    (Tenn. Ct. App. October 3, 1990). Thus, it was error for the chancery court not to require Shelby
    County to appear and show cause as to these claims.
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    IV. CONCLUSION
    For the reasons set forth herein, we affirm in part and reverse in part the chancery court’s
    decision. We remand for further proceedings consistent with this opinion. Costs of this appeal are
    taxed equally to Appellant, Mr. Byron Wells, and his surety, and to Appellees, for which execution
    may issue if necessary,.
    ___________________________________
    ALAN E. HIGHERS, JUDGE
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