Sherlock v. Kwik Sak ( 1999 )


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  •           IN THE COURT OF APPEALS OF TENNESSEE
    AT NASHVILLE
    JAMES E. SHERLOCK
    )
    )                 FILED
    Plaintiff/Appellant,  )            Appeal No. September 29, 1999
    )            01A01-9807-CV-00346
    v.                        )                         Cecil Crowson, Jr.
    Appellate Court Clerk
    )            Rutherford County Circuit
    KWIK SAK and              )            No. 36997
    EMRO MARKETING COMPANY )
    )
    Defendants/Appellees. )
    )
    COURT OF APPEALS OF TENNESSEE
    APPEAL FROM THE CIRCUIT COURT
    FOR RUTHERFORD COUNTY
    AT MURFREESBORO, TENNESSEE
    THE HONORABLE ROBERT E. CORLEW PRESIDING
    T. TURNER SNODGRASS
    95 WHITE BRIDE ROAD, SUITE 223
    NASHVILLE, TENNESSEE 37205
    ATTORNEY FOR PLAINTIFF/APPELLANT
    M. CLARK SPODEN
    BROWN, TODD & HEYBURN
    2222 FIRST AMERICAN CENTER
    NASHVILLE, TENNESSEE 37238
    ATTORNEY FOR DEFENDANTS/APPELLEES
    REVERSED AND REMANDED
    PATRICIA J. COTTRELL, JUDGE
    CONCUR:
    CANTRELL, P. J.
    CAIN, J.
    OPINION
    In this case, involving injuries sustained in a slip and fall accident
    in a parking lot, the plaintiff, Mr. James E. Sherlock (hereinafter Plaintiff),
    appeals the order of the trial court granting summary judgment to the
    defendants, Kwik Sak and its parent company, Emro Marketing Company
    (hereinafter Defendants).
    I.
    At around midnight on July 31, 1995, an employee of Kwik Sak,
    a convenience store in Smyrna, Tennessee, noticed a puddle of oil in the
    parking lot. She immediately spread a powdery substance called “oil-dry”
    on the spot.       The spot, when covered with oil-dry, measured
    approximately two feet in diameter. At approximately 10:00 a.m. the next
    morning, Plaintiff walked out of the Kwik Sak, stepped off the sidewalk curb
    on his way to his parked truck, slipped on the oil spot and sustained injury.
    Plaintiff sued Defendants, alleging negligent failure to completely
    remove the oil or warn of the hazard. The trial court granted summary judgment
    for Defendants based on a finding that Defendants did not owe Plaintiff a duty
    of care under the standard announced in Coln v. City of Savannah, 
    966 S.W.2d 34
    (Tenn.1998). The trial court also made an alternative finding that if
    Defendants owed a duty of care, no breach occurred, because Defendants took
    the remedial step of deploying the oil-dry.
    II.
    Summary judgment is appropriate only if the moving party establishes
    that no genuine issues of material fact remain to be tried and, under the
    undisputed facts, judgment is required as a matter of law. See Tenn.R.Civ.P. 56;
    White v. Lawrence, 
    975 S.W.2d 525
    , 528 (Tenn. 1998)(citing Byrd v.
    Hall, 
    847 S.W.2d 208
    , 210 (Tenn. 1993)). Courts reviewing motions for
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    summary judgment must consider the evidence in the light most favorable
    to the nonmovant, draw all reasonable inferences in favor of that party
    and discard all countervailing evidence. See 
    White, 975 S.W.2d at 529
    .
    The motion must be denied unless the only conclusion that can
    reasonably be drawn from the undisputed facts is that the movant is
    entitled to summary judgment as a matter of law. See McCall v. Wilder,
    
    913 S.W.2d 150
    , 153 (Tenn.1995); Carvell v. Bottoms, 
    900 S.W.2d 23
    ,
    26 (Tenn. 1995). Because it is solely a legal question, our determination of
    whether the requirements of Tenn.R.Civ.P. 56 have been satisfied is de novo, and
    the trial court’s determination does not enjoy a presumption of correctness. See
    Hunter v. Brown, 
    955 S.W.2d 49
    , 50-51 (Tenn.1997); Mason v. Seaton, 
    942 S.W.2d 470
    , 472 (Tenn.1997).
    III.
    To prevail, a party asserting a negligence claim must prove (1)
    a duty of care owed by the defendant to the plaintiff, (2) conduct falling
    below the standard of care that amounts to a breach of that duty, (3) an
    injury or loss, (4) cause in fact, and (5) proximate cause. See McClung
    v. Delta Square Ltd. Partnership, 
    937 S.W.2d 891
    , 894 (Tenn. 1996).
    “Duty of care” refers to the defendant’s obligation to conform to the
    reasonable person standard of care for the protection of the plaintiff from
    unreasonable risks of harm. See 
    McCall, 913 S.W.2d at 153
    . This duty
    of care must be considered in relation to all the relevant circumstances:
    In determining the duty that exists, the foreseeability of
    harm and the gravity of harm must be balanced against
    the commensurate burden imposed on the business to
    protect against that harm. In cases in which there is a
    high degree of foreseeability of harm and the probable
    harm is great, the burden imposed upon defendant may
    be substantial. Alternatively, in cases in which a lesser
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    degree of foreseeability is present or the potential harm
    is slight, less onerous burdens may be imposed.
    
    McClung, 937 S.W.2d at 902
    .
    The existence of a duty in a particular situation is a question of
    law to be decided by the court. See Blair v. Campbell, 
    924 S.W.2d 75
    ,
    78 (Tenn.1996); Bradshaw v. Daniel, 
    854 S.W.2d 865
    , 869 (Tenn.1993).
    In the context of premises liability, the person in control of the
    premises has the duty to exercise reasonable, ordinary care under the
    circumstances to avoid injuring one lawfully on the premises.                            See
    Johnson v. EMPE, Inc., 
    837 S.W.2d 62
    , 65 (Tenn. App.1992). This duty
    requires proprietors to maintain their premises in a reasonably safe
    condition. Because of their superior knowledge of the premises, owners
    and possessors of property must exercise reasonable care to make the
    premises safe. See McCormick v. Waters, 
    594 S.W.2d 385
    , 387 (Tenn. 1980);
    Jones v. Exxon Corp., 
    940 S.W.2d 69
    , 71 (Tenn. App. 1996).
    If the premises contain a latent or hidden defect or danger, the owner
    has a duty to either remove that danger or warn customers about it, if the owner
    knows, or through reasonable diligence should know, about the danger. See
    
    Blair, 924 S.W.2d at 76
    ; Eaton v. McLain, 
    891 S.W.2d 587
    , 593-594
    (Tenn. 1994). If, on the other hand, the danger is not hidden, but is observable,
    the owner may owe a duty to customers to take reasonable actions to prevent
    harm to them if the owner can foresee or anticipate the harm and its potential
    seriousness.1 In that situation, a duty on the part of the owner will arise if the
    1
    In the past, our law did not impose liability on proprietors for injuries caused by
    defective or dangerous conditions that were "open and obvious.” See 
    Eaton, 891 S.W.2d at 595
    ; 
    McCormick, 594 S.W.2d at 387
    . However in Coln v. City of Savannah, the court held that
    a plaintiff’s recovery is not per se barred by a finding that a danger is open and obvious. See
    
    Coln, 966 S.W.2d at 42
    .
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    foreseeable probability and gravity of the harm posed by the owner’s conduct
    outweigh the burden upon the owner to engage in alternative conduct that would
    have prevented the harm. See 
    Coln, 966 S.W.2d at 43
    .
    To prevail in the face of an open and obvious condition, a
    plaintiff must prove that the injury received was reasonably foreseeable
    and that the defendant could have taken an action which more probably
    than not would have prevented the injury. See Doe v. Linder Constr. Co.,
    
    845 S.W.2d 173
    , 178 (Tenn. 1992).
    IV.
    At this point in our analysis, we must review the facts. Kwik Sak
    employees observed the oil spot and spread the oil-dry the night before
    Mr. Sherlock incurred his injuries as part of their duties related to closing
    the store. Ten hours later, on a clear day, Mr. Sherlock fell on the spot
    and sustained injury. The record contains no showing that during the
    intervening time between spreading the oil-dry and Mr. Sherlock’s injury,
    Defendants attempted to ascertain whether the oil-dry had worked or if
    the spot was still slick. There is a lack of evidence that the employees
    undertook additional remedial measures or attempted to warn patrons of
    the hazard, or to inhibit foot traffic over or around the spot.                          The
    employees opening the store the morning of Plaintiff’s injury did not check
    the parking lot or the oil spot.2 Defendants’ operations manual, under
    “General Safety Guidelines,” directs employees to “use oil-dry on oil or
    fuel spills on the driveway, as soon as possible after they occur.” There
    is no evidence regarding the proper application of oil-dry or whether it was
    2
    Store policy directs that the lot be inspected each morning and any spills cleaned up.
    While not a basis for negligence per se principles, the policy is relevant when assessing
    reasonable alternative measures which might have prevented the harm.
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    properly applied here.
    At approximately 10:00 a.m. Plaintiff went into the convenience
    store to make a purchase. When he left he used the telephone in front of
    the store. In walking back to his truck, which was parked in the store’s
    parking lot, he stepped off the curb. He then stepped onto a white
    substance, his feet went out from under him, and he fell. Plaintiff attested
    that he did not see “the oil spot” until he was in the process of stepping
    onto it when it was too late to alter his course. He denied knowingly stepping
    in the oil.     One of Defendants’s employees, who observed the spot
    immediately after Plaintiff’s injury, stated that she did not see any oil
    seeping through the oil-dry. She saw oil-dry, which she described as “a
    light tan powdered substance that we keep on any oil spots that are on
    the paved or concrete pad in front of our store to keep anyone from
    slipping in oil.”
    V.
    It is undisputed that Defendants knew about the oil spot. Before
    they applied the oil-dry, both the spot and its danger were, arguably, open
    and obvious. The oil-dry, however, may have disguised the spot and/or
    hidden its dangerous nature.
    Whether the oil spot at the time Mr. Sherlock encountered it was a
    “latent, dangerous” condition or whether it was an “open and obvious” condition
    whose danger Mr. Sherlock could apprehend,3 the basic test for determining
    3
    Although neither party disputes that Coln governs this case, the evidence does not
    necessarily support the theory that the oil itself, which was the danger, was open and obvious.
    In Coln, the court adopted the approach espoused by the Restatement (Second) of Torts, §
    343A, which states as follows:
    (1) A possessor of land is not liable to his invitees for physical harm caused to
    them by any activity or condition on the land whose danger is known or obvious
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    whether Kwik Sak owed him a duty remains:
    As in any negligence action, a risk is unreasonable and gives rise to a duty if the
    foreseeability and gravity of harm posed by a defendant’s conduct, even if open
    and obvious, outweigh the burden upon the defendant to engage in conduct that
    would have prevented the harm.
    
    Coln, 966 S.W.2d at 46
    .
    It is foreseeable that a customer would walk through the parking lot
    between his vehicle and the store. It is also foreseeable that a person walking
    across oil spilled on the parking lot would slip, fall and sustain injuries. KwikSak
    itself foresaw these possibilities. Therefore, to sustain the trial court’s summary
    judgment of dismissal on the basis that KwikSak had no duty to Plaintiff, the
    undisputed facts must demonstrate that any other actions by KwikSak which
    might have prevented Plaintiff’s injuries were so burdensome as to outweigh the
    risk that he would fall on the oil spot and sustain injury.
    Based on the record before us, we cannot find that alternative
    measures to remove the oil or to remove the risk of harm by inhibiting
    traffic over the spot or by warning of the danger were so burdensome as
    to relieve KwikSak of its duty. We also cannot agree with the trial court’s
    conclusion that KwikSak did not breach any duty of care which may have
    existed because it deployed oil-dry. After reviewing the evidence both
    supporting and opposing the summary judgment, we conclude that
    to them, unless the possessor should anticipate the harm despite such
    knowledge or obviousness.
    
    Id. at 41.
    The court observed that
    the word “known” denotes “not only knowledge of the existence of the
    condition or activity itself, but also appreciation of the danger it involves,” and
    the word “obvious” means that both the condition and the risk are apparent to
    and would be recognized by a reasonable man, in the position of the visitor,
    exercising ordinary perception, intelligence, and judgment.
    
    Id. (quoting Restatement
    (Second) of Torts, § 343A (comment b)).
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    reasonable minds could differ as to whether KwikSak’s sole act of
    applying oil-dry was consistent with its duty of care. Summary judgment
    should not be granted if any reasonable doubt exists with regard to the
    conclusions to be drawn from the undisputed facts. See Chrisman v. Hill Home
    Dev., Inc. 
    978 S.W.2d 535
    , 538 (Tenn. 1998). Therefore, we reverse the trial
    court’s grant of summary judgment of dismissal.
    VI.
    Accordingly,     the order granting summary judgment to
    Defendants is reversed. Costs of this appeal are taxed to the appellee.
    The case is remanded to the trial court for such further proceedings as
    are necessary, consistent with this opinion.
    __________________________
    ___
    PATRICIA J. COTTRELL, JUDGE
    CONCUR:
    ________________________________________
    BEN H. CANTRELL, PRESIDING JUDGE (M.S)
    ________________________________________
    WILLIAM B. CAIN, JUDGE
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