Franklin Real Estate Group, Inc. v. Spero Dei Church ( 2021 )


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  •                                                                                            01/27/2021
    IN THE COURT OF APPEALS OF TENNESSEE
    AT NASHVILLE
    September 1, 2020 Session
    FRANKLIN REAL ESTATE GROUP, INC. V. SPERO DEI CHURCH
    Appeal from the Chancery Court for Davidson County
    No. 18-1094-III   Ellen Hobbs Lyle, Chancellor
    No. M2019-01691-COA-R3-CV
    A real estate broker filed a complaint against a client alleging that the client breached the
    parties’ brokerage agreement by purchasing a property and not paying a commission to the
    broker. The client filed a motion for summary judgment asserting that the brokerage
    agreement was void for vagueness because one of its provisions was illogical. The trial
    court disagreed with the client after concluding that any confusion was due to a simple
    drafting error. The trial court reformed the brokerage agreement to reflect the parties’
    intentions and determined that the client breached the brokerage agreement as reformed.
    The trial court then, sua sponte, granted summary judgment to the real estate broker. We
    affirm.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court Affirmed
    ANDY D. BENNETT, J., delivered the opinion of the Court, in which FRANK G. CLEMENT,
    JR., P.J., M.S., and W. NEAL MCBRAYER, J., joined.
    Benjamin Ealey Goldammer, Nashville, Tennessee, for the appellant, Spero Dei Church.
    Douglas Berry, Nashville, Tennessee, and Robert F. Parsley and Ian Christopher Quillen,
    Chattanooga, Tennessee, for the appellee, Franklin Real Estate Group, Inc.
    OPINION
    FACTUAL AND PROCEDURAL BACKGROUND
    This appeal involves a contractual dispute between Franklin Real Estate Group, Inc.
    (“Broker”), a licensed real estate broker in Tennessee, and Spero Dei Church (“the
    Church”). In 2017, the parties entered into an Exclusive Buyer/Tenant Representation
    Agreement (“the Agreement”) whereby the Church would pay Broker a four percent
    commission if the Church entered into a purchase contract during the one-year term of the
    Agreement. The Agreement included a “carryover” provision providing that the Church
    would pay Broker a four percent commission if, during the six months following expiration
    of the Agreement, the Church entered into a purchase contract for a property that had been
    introduced to it by Broker during the one-year term.
    Before executing the Agreement, the parties had prior dealings that provide context
    for the Agreement. Specifically, on February 16, 2016, the parties entered into a
    Commercial Listing Agreement (“Seller’s Agreement”) providing that Broker would act
    as the Church’s exclusive agent in the sale of the Church’s property located at 8001
    Highway 70 South, Bellevue, Tennessee (“the Bellevue Property”). Broker found a buyer
    for the Bellevue Property, and the property sold for $10,200,000, for which the Church
    paid Broker a two percent commission pursuant to the terms of the Seller’s Agreement.
    During the term of the Seller’s Agreement, the Church asked Broker to search for
    properties closer to downtown Nashville that the Church might move into after the
    Bellevue Property sold. Initially, Broker saw no need for a commission agreement with
    the Church for its services as the buyer’s agent because the Church was only considering
    properties listed for sale. Broker thus assumed that the seller’s agent of any such property
    would agree to split its commission with Broker. When the Church requested that Broker
    widen its search to include properties that were not listed for sale, Broker became
    concerned that it would not be paid a commission for its services. To address that concern,
    Eric Boozer, Broker’s president, drafted the Agreement. Mr. Boozer used language from
    the Seller’s Agreement as a template, simply substituting “Seller” for “Buyer” where
    appropriate to make the Agreement conform to a standard buyer’s agent agreement. He
    intended that paragraph 5 of the Agreement say, in pertinent part:
    Should the Client contract to purchase, exchange, lease, or contract to lease
    with the option to buy, within the carryover period, property from any
    Seller/Landlord whose property has been shown or introduced to the Client,
    directly or indirectly, by Broker during the term, the Client agrees to pay a
    4% commission as set forth above in Section 3.
    Instead, paragraph 5 of the Agreement states as follows:
    5. Term. The term of this agreement will be for one (1) year expiring one
    year from the date of full execution below. The carryover period is defined
    as 6 months after the termination of this agreement and any extensions
    thereof. Should the Client contract to purchase, exchange, leased [sic], or
    contract to lease with the option to buy, within the carryover period to any
    Seller/Landlord who has been introduced to the property, directly or
    indirectly, by Broker during the term, Client agrees to pay a 4% commission
    as set forth above in Section 3.
    -2-
    (Emphasis added).
    Mr. Boozer sent the Agreement via email to David Perez, the pastor of the Church,
    on March 17, 2017. In this email, Mr. Boozer explained the purpose of the Agreement, in
    pertinent part, as follows:
    Because some of the properties you are interested in are not officially listed
    for sale, it may be difficult for us to secure a commission from the Seller
    and/or Landlord. Consequently, we have attached a commission agreement
    for execution, which establishes the terms for which the Client [the Church]
    may be fully or partially responsible for our commission in the event the
    Seller/Landlord refuses to pay an adequate percentage.
    Mr. Perez received the Agreement on March 20, 2017, and that same day, sent Mr.
    Boozer the following email inquiring about what circumstances would entitle Broker to a
    commission:
    i am sending over the agreement on buying land.
    i have a question about leasing agreements, if there is some sort transition???
    is there some sort of commission if you guys find it?
    and I am assuming there is no commission if we find it on our own?
    i have signed the agreement and my assistant will fax it back.
    dp
    Less than an hour later, Mr. Boozer replied to the email and answered Mr. Perez’s question
    as follows:
    The exclusive buyer’s agent agreement provides that if [the Church]
    and/or assigns consummates a sale or lease agreement during the stated term,
    then Franklin Real Estate Group will receive a 4% commission. Hopefully,
    the Seller/Landlord will pay all the commission, however, if the Seller or
    Landlord does not agree to pay at least 4% then [the Church] will make up
    the difference.
    If you find a space on your own and would like to pursue it for
    purchase or lease, just let us know and we can assist in the process. If you
    choose to negotiate the deal yourselves, a 4% commission is still owed to
    Franklin Real Estate Group, as we will have an “Exclusive” buyer’s agent
    agreement during the stated term.
    Hope this answers your questions. If you would like to discuss
    further, please call me . . . .
    Mr. Perez responded that he would “forward your comments to (the) Leadership
    Board for their due diligence.” Later that day, on March 20, 2017, Mr. Perez notified Mr.
    -3-
    Boozer that the Church had executed the Agreement and the signed document would be
    returned to Mr. Boozer. Neither Mr. Perez nor any other representative of the Church
    raised any further concerns about the language contained in the Agreement.
    On March 17, 2017, the day Broker emailed Mr. Perez the Agreement, Mr. Perez
    drove around various parts of Nashville and saw a church building and land located at 3701
    Park Avenue (“the Park Avenue Property”). He stopped and took photographs of the
    property. At that time, the Park Avenue Property was not for sale.
    On May 2, 2017, Mr. Boozer emailed Mr. Perez information about four properties
    located in the Sylvan Park area that possibly met the Church’s requirements. One of these
    properties was the Park Avenue Property. Mr. Boozer sent Mr. Perez a follow-up message
    on June 2, 2017, urging him to consider the Park Avenue Property: “You might look at
    3701 Park Avenue. Grace Evangelical. I could never get anyone to answer the phone.”
    The following week, Mr. Boozer and his business partner accompanied Mr. Perez for an
    on-site inspection of the Park Avenue Property. During the inspection, Mr. Perez
    expressed some concern that the Park Avenue Property did not have adequate parking. Mr.
    Boozer suggested that the Church could possibly resolve that issue by using the parking lot
    of a neighboring school for additional parking during church services.
    At no point during the term of the Agreement or the carryover period, did Mr. Perez
    inform Broker that he was already familiar with the Park Avenue Property, had previously
    taken photographs of it, or had ever considered it as a relocation site for the Church. After
    the Park Avenue Property was listed for sale on March 10, 2018, Mr. Perez never requested
    that Broker pursue negotiations with the seller about purchasing the property. Moreover,
    he never mentioned that the Church did not expect to pay Broker a commission if the
    Church purchased the Park Avenue Property because the Church had already “introduced”
    itself to that property.
    During the Agreement’s one-year term, Broker provided the Church with
    information about more than 100 properties and negotiated several written offers with
    various sellers. Ultimately, the Church failed to come to an agreement with any of those
    sellers. After the term of the Agreement expired, but within the carryover period, the
    Church entered into a contract with Randy Holland, a real estate broker and parishioner of
    the Church, whereby Mr. Holland acted as the Church’s agent in negotiations to purchase
    the Park Avenue Property. The Church closed on that property on August 2, 2018, paying
    $1,980,000. The Church paid Mr. Holland, not Broker, a commission for the purchase.
    On October 9, 2018, Broker filed a complaint against the Church alleging breach of
    contract. Thereafter, the Church filed a motion for summary judgment arguing that the
    Agreement was too indefinite to be enforced because the carry-over provision in paragraph
    5 was poorly drafted. The Church further argued that, if the Agreement was not too
    indefinite, the Church had no obligation to pay Broker a commission because Broker had
    -4-
    not “introduced” the Church to the Park Avenue Property. In its response to the motion
    for summary judgment, Broker argued that the trial court should reform the Agreement
    under the doctrine of mutual mistake and that summary judgment should not be granted
    because Broker had introduced the Church to the Park Avenue Property within the meaning
    of the Agreement.
    In a memorandum and order entered on July 18, 2019, the trial court denied the
    Church’s motion for summary judgment and, sua sponte, granted summary judgment to
    Broker. The court concluded that, although Broker had not moved for summary judgment,
    it was entitled to summary judgment because the undisputed facts warranted reformation
    of the Agreement under the doctrine of mutual mistake and that, under the Agreement as
    reformed, Broker had introduced the Church to the Park Avenue Property. The court then
    awarded Broker its four percent commission in the amount of $79,200, plus $3,977.26 as
    prejudgment interest.1
    The Church appealed and raises several issues for our review which we consolidate
    and restate as follows: whether the trial court erred in granting summary judgment to
    Broker.
    STANDARD OF REVIEW
    We review a trial court’s summary judgment determination de novo, with no
    presumption of correctness. Rye v. Women’s Care Ctr. of Memphis, MPLLC, 
    477 S.W.3d 235
    , 250 (Tenn. 2015). Therefore, “we make a fresh determination of whether the
    requirements of Rule 56 of the Tennessee Rules of Civil Procedure have been satisfied.”
    
    Id.
     We “must view the evidence in the light most favorable to the nonmoving party and
    must draw all reasonable inferences in that party’s favor.” Godfrey v. Ruiz, 
    90 S.W.3d 692
    ,
    695 (Tenn. 2002); see also Acute Care Holdings, LLC v. Houston Cnty., No. M2018-
    01534-COA-R3-CV, 
    2019 WL 2337434
    , at *4 (Tenn. Ct. App. June 3, 2019).
    Summary judgment is appropriate “if the pleadings, depositions, answers to
    interrogatories, and admissions on file, together with the affidavits, if any, show that there
    is no genuine issue as to any material fact and that the moving party is entitled to a judgment
    as a matter of law.” TENN. R. CIV. P. 56.04. When a party moves for summary judgment
    but does not have the burden of proof at trial, the moving party must either submit evidence
    “affirmatively negating an essential element of the nonmoving party’s claim” or
    “demonstrating that the nonmoving party’s evidence at the summary judgment stage is
    insufficient to establish the nonmoving party’s claim or defense.” Rye, 477 S.W.3d at 264.
    Once the moving party has satisfied this requirement, the nonmoving party “‘may not rest
    upon the mere allegations or denials of [its] pleading.’” Id. at 265 (quoting TENN. R. CIV.
    P. 56.06). Rather, the nonmoving party must respond and produce affidavits, depositions,
    1
    On appeal, the Church does not challenge the award of prejudgment interest.
    -5-
    responses to interrogatories, or other discovery that “set forth specific facts showing that
    there is a genuine issue for trial.” TENN. R. CIV. P. 56.06; see also Rye, 477 S.W.3d at 265.
    If the nonmoving party fails to respond in this way, “summary judgment, if appropriate,
    shall be entered against the [nonmoving] party.” TENN. R. CIV. P. 56.06. If the moving
    party fails to show he or she is entitled to summary judgment, however, “‘the non-movant’s
    burden to produce either supporting affidavits or discovery materials is not triggered and
    the motion for summary judgment fails.’” Martin v. Norfolk S. Ry. Co., 
    271 S.W.3d 76
    ,
    83 (Tenn. 2008) (quoting McCarley v. W. Quality Food Serv., 
    960 S.W.2d 585
    , 588 (Tenn.
    1998)). In Tennessee, a trial court may grant summary judgment sua sponte,
    but “only in rare cases and with meticulous care” when “the party against
    whom summary judgment is rendered has had a full and fair opportunity to
    meet the proposition that there is no genuine issue of material fact to be tried,
    and that the party for whom summary judgment is rendered is entitled thereto
    as a matter of law.”
    Patton v. Estate of Upchurch, 
    242 S.W.3d 781
    , 791 (Tenn. Ct. App. 2007) (quoting Thomas
    v. Transport Ins. Co., 
    532 S.W.2d 263
    , 266 (Tenn. 1976)); see also Nashboro Golf Course,
    LLC v. Townhomes of Nashboro Village, L.P., No. M2017-00226-COA-R3-CV, 
    2018 WL 4382073
    , at *4 (Tenn. Ct. App. Sept. 14, 2018).
    Contract interpretation, like our review of a trial court’s summary judgment
    determination, is a matter of law that we review de novo, with no presumption of
    correctness. Fed. Ins. Co. v Winters, 
    354 S.W.3d 287
    , 291 (Tenn. 2011).
    ANALYSIS
    I. Void for Vagueness.
    The Church contends that the trial court erred in granting summary judgment to
    Broker because the Agreement was void for vagueness. According to the Church, the
    following language from paragraph 5 of the Agreement renders the Agreement void for
    vagueness:
    Should the Client contract to purchase, exchange, leased [sic], or contract to
    lease with the option to buy, within the carryover period to any
    Seller/Landlord who has been introduced to the property, directly or
    indirectly, by Broker during the term, Client agrees to pay a 4% commission
    as set forth above in Section 3.
    (Emphasis added).
    -6-
    The Church correctly points out that, under Tennessee law, the following
    requirements must be satisfied to form an enforceable contract:
    To be enforceable, a contract must result from a meeting of the minds,
    be based on sufficient consideration, and be sufficiently definite. Peoples
    Bank of Elk Valley v. ConAgra Poultry Co., 
    832 S.W.2d 550
    , 553 (Tenn. Ct.
    App. 1991). “If the essential terms of an alleged agreement are so uncertain
    that there is no basis for deciding whether the agreement has been kept or
    broken, there is no contract.” 
    Id.
     at 553-554 (citing Restatement (2d)
    Contracts, § 33 (1981)). When a term is left open for future negotiation, there
    is nothing more than an unenforceable agreement to agree. See Four Eights,
    L.L.C. v. Salem, 
    194 S.W.3d 484
    , 486 (Tenn. Ct. App. 2005). “It is a
    fundamental rule of law that an alleged contract which is so vague, indefinite
    and uncertain as to place the meaning and intent of the parties in the realm
    of speculation is void and unenforceable.” 
    Id. at 487
     (quoting United Am.
    Bank of Memphis v. Walker, 
    1986 WL 11250
     (Tenn. Ct. App.
    1986) (quoting King v. Dalton Motors, Inc., 
    260 Minn. 124
    , 
    109 N.W.2d 51
    (1961)).
    Cadence Bank, N.A. v. Alpha Trust, 
    473 S.W.3d 756
    , 774 (Tenn. Ct. App. 2015). The
    Church argues that the language in paragraph 5 of the Agreement is vague because it
    “makes no sense whatsoever in the context of a buyer’s brokerage agreement” and because
    “[t]here is never a scenario in the context of a buyer’s brokerage agreement where the
    buyer’s broker has introduced the seller to the very property that the seller is offering for
    sale.” We agree that, as drafted, the carryover commission provision in paragraph 5 is
    illogical. We disagree, however, that the determinative issue is whether this language
    renders the Agreement void for vagueness. No term in the Agreement is left open, and the
    essential terms are not so uncertain as to prevent a determination of whether they have been
    satisfied. Rather, as the trial court found, it is clear from the face of the Agreement that
    any confusion is the result of a mistake or omission because paragraph 5 confounded
    “Seller/Landlord” with “Client,” making it appear that the seller was being introduced to
    its own property. Therefore, the pertinent issue is whether the mistake in paragraph 5 is
    subject to reformation so that the contract conforms to the true intention of the parties.
    II. Reformation of the Agreement.
    After finding that the Agreement contained a mistake or omission, the trial court
    reformed paragraph 5 of the Agreement as follows:
    Should the Client contract to purchase, exchange, lease, or contract to lease
    with the option to buy within the carryover period to any Seller/Landlord
    whose property has been introduced to the Client, directly or indirectly, by
    -7-
    Broker during the term, Client agrees to pay a 4% commission as set forth
    above in Section 3.
    (Emphasis added). As a general rule, “courts must interpret contracts as they are written,
    and are not at liberty to make a new contract for parties who have spoken for themselves.”
    Sikora v. Vanderploeg, 
    212 S.W.3d 277
    , 286 (Tenn. Ct. App. 2006) (internal citations
    omitted). “Nevertheless, the law’s strong policy favoring the enforcement of contracts as
    written must occasionally give way” and grant courts “the power to alter the terms of a
    written contract where, at the time it was executed, both parties were operating under a
    mutual mistake of fact or law regarding a basic assumption underlying the bargain.” 
    Id.
    (citing Alexander v. Shapard, 
    240 S.W. 287
    , 291-94 (Tenn. 1922)). When a court alters
    the provisions of a written contract, it is called “‘reformation.’” 
    Id.
     at 287 (citing Greer v.
    J.T. Fargason Grocer Co., 
    77 S.W.2d 443
    , 443-44 (Tenn. 1935); Tenn. Valley Iron & R.R.
    Co. v. Patterson, 
    14 S.W.2d 726
    , 727 (Tenn. 1929)). We have previously explained
    reformation as follows:
    The basic purpose of reformation is to make the contract “conform to the real
    intention of the parties.” Lebo v. Green, 
    221 Tenn. 301
    , 314, 
    426 S.W.2d 489
    , 494 (1968). It is “driven by a respect for the parties’ intent and gives
    effect to the terms mutually agreed upon by the parties.” 27 WILLISTON ON
    CONTRACTS § 70:2, at 210. Because the law strongly favors the validity of
    written instruments, a person seeking to reform a written contract must do
    more than prove a mistake by a preponderance of the evidence. Instead, the
    evidence of mistake must be clear and convincing. Hazlett v. Bryant,
    192 Tenn. 251
    , 263, 
    241 S.W.2d 121
    , 125-26 (1951); Tenn. Hoop Co. v.
    Templeton, 
    151 Tenn. 375
    , 379-80, 
    270 S.W. 73
    , 75 (1925); Sawyer v.
    Sawyer, 
    106 Tenn. 597
    , 603, 
    61 S.W. 1022
    , 1023 (1901); Bailey v. Bailey, 
    27 Tenn. (8 Hum.) 230
    , 233 (1847); RESTATEMENT (SECOND) OF CONTRACTS §
    155 cmt. c, at 410.
    An important subcategory of mistake is mistake in the expression, or
    integration, of the agreement. Jones v. Jones, 150 Tenn. [554,] 595, 266 S.W.
    [110,] 121 [(1924)]; Alexander v. Shapard, 146 Tenn. at 106-07, 240 S.W. at
    291; RESTATEMENT (SECOND) OF CONTRACTS ch. 6 introductory note, at
    379, 381, § 155 & cmt. a, at 406-07. A mistake in expression occurs where
    one or both parties to a written contract erroneously believe that the contract
    embodies the agreement that both parties intended it to express. In such
    cases, the courts may adjust the provisions of the written contract to make it
    express the true agreement reached by the parties.              Alexander v.
    Shapard, 146 Tenn. at 107, 240 S.W. at 291; 27 WILLISTON ON
    CONTRACTS § 70:20, at 257.
    Id. (footnotes omitted).
    -8-
    A party seeking reformation must prove the following elements by clear and
    convincing evidence:
    “(1) the parties reached a prior agreement regarding some aspect of the
    bargain; (2) they intended the prior agreement to be included in the written
    contract; (3) the written contract materially differs from the prior agreement;
    and (4) the variation between the prior agreement and the written contract is
    not the result of gross negligence on the part of the party seeking
    reformation.”
    Chandler v. Charleston Volunteer Fire Dep’t, No. W2011-00322-COA-R3-CV, 
    2011 WL 4026844
    , at *4 (Tenn. Ct. App. Sept. 13, 2011) (quoting Sikora, 
    212 S.W.3d at 287-88
    ).
    Once a party establishes these elements, “any discrepancy between the parties’ prior
    agreement and their written contract is presumed to be the result of a mutual mistake
    (unless, of course, there is evidence of fraud).” Sikora, 
    212 S.W.3d at 288
    ; see also
    Chandler, 
    2011 WL 4026844
    , at *4. “[T]he parol evidence rule does not apply to suits for
    reformation of documents,” First Tenn. Bank Nat’l Ass’n v. Prime Food Servs., No.
    03A01-9503-CH-00076, 
    1995 WL 309976
    , at *1 (Tenn. Ct. App. May 22, 1995), because
    the clear and convincing evidence standard required in reformation cases acts as a
    safeguard, Rentenbach Eng’g Co., Constr. Div. v. Gen. Realty Ltd., 
    707 S.W.2d 524
    , 527
    (Tenn. Ct. App. 1985). Thus, a party seeking reformation may use parol evidence “to show
    accident or mistake.” First Tenn. Bank, 
    1995 WL 309976
    , at *1.
    In its response to the motion for summary judgment, Broker presented
    overwhelming proof that the Agreement should be reformed. First, the parties had reached
    a prior agreement about an aspect of the bargain. When the Church decided to sell the
    Bellevue Property, Broker acted as the Church’s agent and received a broker’s commission
    when that property sold. While the sale of the Bellevue Property was pending, the Church
    asked Broker to act as a buyer’s agent and find a new property to which the Church could
    relocate. Initially, Broker had no concerns about receiving a commission for its services
    as buyer’s agent because the Church requested that Broker consider properties listed for
    sale. Once the Church requested that Broker also consider unlisted properties, however,
    Broker became concerned it would not receive a commission if the Church purchased an
    unlisted property. Due to this concern, Broker drafted the Agreement and sent it to the
    Church via email explaining that the purpose of the Agreement was to ensure that Broker
    received a commission for assisting the Church in purchasing another property.
    Second, the parties intended that the prior agreement, that Broker would receive a
    commission for assisting the Church in finding another property, be included in the
    Agreement. When Mr. Boozer drafted the Agreement, he used, as a template, language
    from the Seller’s Agreement that had previously provided Broker with a commission. He
    intended to include, but left out, the phrase “whose property has been shown” after
    “Seller/Landlord” in paragraph 5 of the Agreement. After receiving the Agreement, Mr.
    -9-
    Perez sent an email to Mr. Boozer inquiring about whether Broker would still be entitled
    to a commission if the Church, on its own, located a property and purchased it during the
    exclusivity period. Mr. Boozer responded that “a 4% commission is still owed to [Broker]”
    even if the Church located and purchased a property on its own during the term of the
    Agreement. Mr. Boozer’s response does not reference the carryover period mentioned in
    paragraph 5 of the Agreement. As the trial court found, however, Mr. Boozer’s response
    is relevant to the issue of mistake because it “shows that the [Church] knew, understood
    and agreed that it was not a Seller/Landlord to whom [Broker] would introduce property
    but it was the [Church] to whom [Broker] would introduce the property.”
    Third, the Agreement materially differed from the prior agreement that Broker
    would receive a commission for helping the Church purchase a new property. As
    previously discussed, Mr. Boozer used language from the Seller’s Agreement as a template,
    but he failed to completely change the language to that of a buyer’s brokerage contract.
    Specifically, in paragraph 5, he failed to add the phrase “whose property has been
    introduced to the Client” after the term “Seller/Landlord.”
    Finally, the variance between the prior agreement and the Agreement was not the
    result of gross negligence. The mistake at issue in this case resulted from Mr. Boozer’s
    incomplete transformation of a seller’s agreement into a buyer’s agreement to reflect the
    parties’ agreement that the Church would pay a commission to Broker if Broker introduced
    the Church to property it ultimately purchased. Under Tennessee law, drafting errors, like
    the one here, resulting from “inattention” are not “categorical exemption[s]” to reformation
    of a contract. Sikora, 
    212 S.W.3d at 289-90
    . As this Court has explained:
    If inattention were enough to defeat a claim for reformation based on a
    mistake in expression, the remedy would almost never be available to correct
    typographical mistakes and scriveners errors, because parties have a duty to
    read the written contracts they enter into and are ordinarily charged with
    knowledge of their contents regardless of whether they have actually read
    them.
    
    Id.
     Thus, a claim for reformation due to mistake in execution “is denied only in ‘extreme
    cases’” where a party’s mistake amounts to gross negligence. 
    Id.
     (quoting RESTATEMENT
    (SECOND) OF CONTRACTS § 157 cmt. a). “A party’s failure to catch a drafting error when
    reading over a written contract does not normally rise to the level of ‘gross negligence’ . .
    . even where the party seeking reformation is the one who drafted the contract.” Id. The
    record contains no evidence showing that the drafting error at issue amounted to gross
    negligence. Rather, the evidence shows that the drafting error occurred from an oversight
    when converting a seller’s brokerage agreement to a buyer’s brokerage agreement.
    - 10 -
    The above-cited evidence clearly and convincingly establishes a mistake in
    expression. We therefore conclude that the trial court did not err in reforming the
    Agreement to conform to the parties’ intentions.
    III. Breached as Reformed.
    Finally, the Church argues that the trial court erred in concluding that it breached
    the Agreement as reformed. In determining that Broker was entitled to summary judgment,
    the trial court concluded that the Church breached the Agreement, as reformed, because
    the undisputed facts established that Broker fully performed its obligations under the
    Agreement by arranging for and showing the Park Avenue Property to the Church and that
    the Church breached the contract by not paying Broker a commission as required by the
    carryover provision in paragraph 5.
    To succeed on a claim for breach of contract, a party must prove three elements: (1)
    “the existence of a valid and enforceable contract,” (2) “a deficiency in the performance
    amounting to a breach,” and (3) “damages caused by the breach.” Winters, 354 S.W.3d at
    291. Relying on paragraph 5, the Church contends that Broker failed to establish the
    second element. Specifically, the Church argues that the undisputed facts show that the
    Church’s refusal to pay Broker a commission on the sale of the Park Avenue Property did
    not amount to a breach because Broker did not “introduce” the Church to that property due
    to Mr. Perez finding that property on his own prior to the Church executing the Agreement.
    In response, Broker asserts that, although the Church may have already been aware of the
    Park Avenue Property prior to executing the Agreement, Broker still “introduced” the
    property to the Church during the term of the Agreement because Broker “presented the
    property to the Church for potential purchase.”
    Our task, then, is to construe the term “introduced” in paragraph 5 to determine
    whether an introduction to property entitling Broker to a commission includes a property
    the Church already knew existed. “‘In construing contracts, courts look to the language of
    the instrument and to the intention of the parties, and impose a construction which is fair
    and reasonable.’” Barnes & Robinson Co., Inc. v. OneSource Facility Servs., Inc., 
    195 S.W.3d 637
    , 643 (Tenn. Ct. App. 2006) (quoting TSC Indus., Inc. v. Tomlin, 
    743 S.W.2d 169
    , 173 (Tenn. Ct. App. 1987)). “‘Contractual terms should be given their ordinary
    meaning . . . and should be construed harmoniously to give effect to all provisions and to
    avoid creating internal conflicts.’” D & E Constr. Co., Inc. v. Robert J. Denley Co., Inc.,
    
    38 S.W.3d 513
    , 518-19 (Tenn. 2001) (quoting Wilson v. Moore, 
    929 S.W.2d 367
    , 373
    (Tenn. Ct. App. 1996)); see also Lasco Inc. v. Inman Constr. Corp., 
    467 S.W.3d 467
    , 472
    (Tenn. Ct. App. 2015). Moreover, “a contract’s provisions must be interpreted in the
    context of the entire contract, ‘viewed from beginning to end and all its terms must pass in
    review, for one clause may modify, limit or illustrate another.’” D & E Const., 
    38 S.W.3d at 519
     (quoting Frizzell Constr. Co. v. Gatlinburg, L.L.C., 
    9 S.W.3d 79
    , 85 (Tenn. 1999)).
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    The Agreement provides no definition for the term “introduced.” “When a term is
    not defined within a contract, the court may utilize a dictionary definition of the term to
    gauge its meaning.” Battery Alliance Inc. v. T & L Sales Inc., No. W2015-00201-COA-
    R3-CV, 
    2015 WL 6873202
    , at *8 (Tenn. Ct. App. Nov. 9, 2015). American Heritage
    Dictionary defines “introduce” as “[t]o provide (someone) with a beginning knowledge or
    first experience of something,” “[t]o present (a performer, for example) to the public for
    the first time,” and “[t]o put forward (a plan for example) for consideration; propose.”
    AMERICAN         HERITAGE       DICTIONARY        OF      THE     ENGLISH       LANGUAGE,
    ahdictionary.com/word/search.thml?q=introduce. The third definition, “[t]o put forward .
    . . for consideration,” is consistent with the intention of the parties and with the way in
    which “introduced” is used in the Agreement. The undisputed facts established that the
    Church asked Broker to locate a property for it to purchase after selling the Bellevue
    Property. The parties then entered into the Agreement to ensure that Broker received a
    commission if the Church purchased a property put forward by Broker for the Church’s
    consideration during the term of the Agreement. The Agreement contains no exception
    providing that Broker would not be entitled to a commission if the Church purchased a
    property presented by Broker that the Church already knew existed. We, therefore, hold
    that the word “introduced,” as used in the carryover provision, does not require that the
    Church purchase a property it was unaware of when the property was presented by Broker
    for a commission to be owed to Broker. Rather, it requires only that Broker present the
    property for the Church’s consideration. As the trial court noted, “[t]o interpret the
    Agreement as the Church does creates a loophole that would defeat the right to a
    commission in every case” because simply driving around Nashville and photographing
    potential properties would be sufficient to deny a broker the right to a commission.
    The Church had a “full and fair opportunity” to address the issues on which
    summary judgment was granted. See Patton, 
    242 S.W.3d at 791
    . The undisputed facts
    show that, during the term of the Agreement, Broker compiled and emailed to the Church
    information about the Park Avenue Property, urged the Church to consider the Park
    Avenue Property, and arranged for and showed the Park Avenue Property to the Church.
    Additionally, to solve the Church’s need for additional parking, Broker suggested the
    solution, which the Church implemented, of using neighboring school property.2 Based on
    these facts, we conclude that Broker introduced the Park Avenue Property to the Church
    2
    During discovery, the Church asked Broker what the minimum requirement was for Broker to have
    introduced the Church to a property during the term of the Agreement. Broker responded, “Simply advising
    the [Church] of the property . . . and providing a property description and address.” We are not aware of
    any Tennessee cases directly addressing this issue, but we believe “introduced” requires more than a broker
    providing a client with a property description and an address. See Crunk v. Molina, 
    1989 WL 106968
    , at
    *2-3 (Tenn. Ct. App. Sept. 18, 1989) (finding that a real estate agent had introduced the purchaser to the
    property when the agent showed the property to purchaser and engaged in extensive negotiations
    concerning the sale of the property, but finding that a different real estate agent did not introduce the
    property to the purchaser by simply showing the purchaser a photograph of the property).
    - 12 -
    during the term of the Agreement, entitling Broker to a four percent commission as
    provided in the Agreement.
    In light of the foregoing, we conclude that the trial court did not err in granting
    summary judgment to Broker.
    CONCLUSION
    The judgment of the trial court is affirmed. Costs of this appeal are assessed against
    the appellant, Spero Dei Church, for which execution may issue if necessary.
    _/s/Andy D. Bennett________________
    ANDY D. BENNETT, JUDGE
    - 13 -