Henriette M. Fisher v. Chandranita Ankton ( 2017 )


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  •                                                                                               08/22/2017
    IN THE COURT OF APPEALS OF TENNESSEE
    AT JACKSON
    June 27, 2017 Session
    HENRIETTE M. FISHER v. CHANDRANITA ANKTON
    Appeal from the Circuit Court for Shelby County
    No. CT-002593-12 Robert Samual Weiss, Judge
    ___________________________________
    No. W2016-02089-COA-R3-CV
    ___________________________________
    The trial court dismissed this lawsuit because proper service of process was not
    effectuated on the defendant. Because the defendant waived the specific defense relied
    upon by the trial court to dismiss this case by failing to comply with Rule 8.03 of the
    Tennessee Rules of Civil Procedure, we reverse the decision of the trial court and remand
    for further proceedings.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Circuit Court Reversed and
    Remanded
    J. STEVEN STAFFORD, P.J.,W.S., delivered the opinion of the court, in which W. NEAL
    MCBRAYER and BRANDON O. GIBSON, JJ., joined.
    Rachael E. Putnam and Austin T. Rainey, Memphis, Tennessee, for the appellant,
    Henriette M. Fisher.
    William M. Jeter, Memphis, Tennessee, for the appellee, Chandranita Ankton.
    MEMORANDUM OPINION1
    1
    Rule 10 of the Rules of the Court of Appeals of Tennessee provides:
    This Court, with the concurrence of all judges participating in the case, may affirm,
    reverse or modify the actions of the trial court by memorandum opinion when a formal
    opinion would have no precedential value. When a case is decided by memorandum
    opinion it shall be designated “MEMORANDUM OPINION”, shall not be published, and
    shall not be cited or relied on for any reason in any unrelated case.
    Background
    Plaintiff/Appellant Henriette M. Fisher (“Ms. Fisher”) filed a complaint against
    Defendant/Appellee Chandranita Ankton (“Ms. Ankton”) on June 13, 2012, alleging that
    Ms. Ankton negligently operated her vehicle resulting in injuries to Ms. Fisher. This
    complaint has previously been the subject of a prior appeal to this Court. See Fisher v.
    Ankton, No. W2014-00882-COA-R3-CV, 
    2015 WL 2107752
    (Tenn. Ct. App. May 5,
    2015) (“Fisher I”). Accordingly, much of the facts herein are derived from our prior
    Opinion. The complaint alleged that, based upon information and belief, Ms. Ankton
    resided at an apartment on West River Trace Drive, Memphis, TN. According to our
    prior Opinion:
    At the time she filed her complaint, Ms. Fisher had a summons issued by
    the clerk (“First Summons”).[2] The First Summons was directed to Ms.
    Ankton at her alleged place of residence of 2153 West River Trace Drive,
    Apartment 5, Memphis, TN 38134. Ms. Fisher retained a private process
    server, Donald Busby, who unsuccessfully attempted on five occasions to
    serve Ms. Ankton with the First Summons. The parties do not dispute that
    service of the First Summons was unsuccessful.
    On October 1, 2012, Ms. Fisher obtained issuance of a second
    summons (“Second Summons”) from the clerk to be served at a different
    address via certified mail to 131 Leonard Lane, Holly Springs, MS 38635.
    On October 7, 2012, the Second Summons was returned to counsel for Ms.
    Fisher with the notation that it was “not deliverable as addressed.”
    On October 30, 2012, Ms. Fisher procured issuance of a third
    summons (“Third Summons”) from the clerk. The Third Summons was
    addressed to Ms. Ankton’s employer, believed by Ms. Fisher to be the
    Internal Revenue Service (“IRS”) located at 22 North Front Street,
    Memphis, TN 38103. A private process server, James Finney, attempted to
    serve Ms. Ankton personally at the IRS building at 22 North Front Street,
    on two occasions: October 31, 2012 at 4:02 p.m. and November 3, 2012 at
    3:13 p.m. In addition to attempting service at Ms. Ankton’s alleged place of
    employment, Mr. Finney also attempted on November 3, 2012 to serve Ms.
    Ankton personally at two addresses in Mississippi . . . . Shortly thereafter,
    on February 7, 2013, Mr. Finney returned a copy of the Third Summons to
    Ms. Fisher’s counsel, after attempting personal service, stating that he
    2
    According to our prior Opinion: “Ms. Fisher also served State Farm Insurance Company as the
    provider of uninsured/underinsured motorist insurance coverage for Ms. Ankton. State Farm answered the
    complaint on June 27, 2013. The service of process to State Farm is not an issue in this appeal.” 
    Id. at *1
    n.1.
    -2-
    could not find Ms. Ankton at the IRS building and that there was no record
    of her employment there.
    When personal service of the Third Summons was unsuccessful, Ms.
    Fisher attempted service of the Third Summons via certified mail.
    Specifically, Ms. Fisher attempted service via certified mail to the
    following three addresses, all of which were mailed on January 25,
    2013:(1) 2153 West River Trace, Apartment 5, Memphis, TN 38134, (2) 22
    North Front Street, Memphis, TN 38103, and (3) 297 Holland Road, Holly
    Springs, MS 38635.
    On February 13, 2013, Ms. Fisher’s counsel received signed
    Domestic Return Receipts for two of the certified mailings of the Third
    Summons, one sent to 297 Holland Road and one sent to 22 North Front
    Street (the IRS building). The 297 Holland Road receipt was signed by
    “Jake Jeans.” The 22 North Front Street receipt was signed by “Barry
    Burk.” Both receipts were dated “2/13/13.” Ms. Ankton’s signature did not
    appear on either receipt. Neither Jake Jeans nor Barry Burk indicated in the
    provided area on the receipts that they were Ms. Ankton’s “agent[s].”
    Melissa Erin Sherman, an employee of Ms. Fisher’s counsel, signed the
    return for the Third Summons. On February 18, 2013, Ms. Fisher filed the
    above returns with the trial court.
    Around this time, Ms. Ankton retained counsel to represent her
    although it is unclear how she came to know of Ms. Fisher’s filing of the
    complaint. Ms. Ankton’s attorney sent a letter to Ms. Fisher’s attorney
    providing that although he had been retained, “we are not representing that
    our client has been properly served with process in this matter. We will,
    however, advise you as soon as possible if we find that proper service has
    not been perfected.”
    Several weeks later, on March 30, 2013, the certified mail (sent
    January 25, 2013) of the Third Summons sent to 2153 West River Trace
    Drive address was returned to Ms. Fisher’s counsel’s law office, with an
    indication from the United States Postal Service that the certified mail was
    “unclaimed.” Thus, the return of the Third Summons from the certified
    mail signed by the named individuals at 22 North Front Street and 297
    Holland Road was filed before Ms. Fisher received the receipt from the
    certified mail sent to 2153 West River Trace Drive indicating that the mail
    was unclaimed.
    Fisher I, 
    2015 WL 2107752
    , at *1–*2 (footnote omitted).
    On June 27, 2013, Ms. Ankton filed a motion to dismiss on the basis of
    insufficiency of process, insufficiency of service of process, and expiration of the statute
    of limitations. On August 23, 2013, Ms. Fisher filed a motion to strike Ms. Ankton’s
    -3-
    motion to dismiss on the ground that the defenses had been waived, or in the alternative,
    a response in opposition to the motion arguing that service by mail was effective. Ms.
    Fisher attached affidavits by the two process servers and an employee of Ms. Fisher’s
    counsel. Mr. Busby’s affidavit stated that he had attempted service at the West River
    Trace Drive address but had been advised by individuals therein that Ms. Ankton was at
    work, out of town, that the individual would not accept service on behalf of Ms. Ankton,
    or to send the documents to Ms. Ankton’s divorce attorney. The affidavit from the
    employee of the law office representing Ms. Fisher “provided that certified mail had been
    sent to Ms. Ankton at 2153 West River Trace Drive and had been returned unclaimed.
    The envelope from this mailing was attached to Ms. Fisher’s response and indicates the
    United States Postal Service’s designation that the mail was ‘unclaimed.’” 
    Id. at *3.
    The trial court entered an order dismissing Ms. Fisher’s lawsuit on April 24, 2013.
    In its order:
    The trial court found that Ms. Fisher could not rely on the filing date
    of her complaint to toll the statute of limitations because the return
    accompanying the Third Summons, issued on October 30, 2012, was not
    filed with the clerk within ninety days of issuance. Accordingly, because
    Ms. Fisher was in contravention of the requirement that the return be filed
    within ninety days of a summons’ issuance, the trial court also found that
    she had intentionally delayed service of process.
    
    Id. at *3
    (footnote omitted).
    Ms. Fisher appealed. 
    Id. at *3
    –*4. In the first appeal of this case, this Court,
    applying Fair v. Cochran, 
    418 S.W.3d 542
    (Tenn. 2013), reversed and vacated the trial
    court’s judgment, holding that Ms. Fisher was not precluded from relying on the original
    commencement of the action to toll the statute of limitations based on her failure to return
    the summons to the clerk within ninety days. This Court, however, “render[ed] no
    holding as to the validity of service allegedly effectuated upon [Ms. Ankton].” 
    Id. at *8.
    No permission to appeal was filed of this Court’s decision in Fisher I, and a mandate
    issued on July 15, 2015.
    Upon remand, Ms. Fisher propounded written discovery on Ms. Ankton and
    subpoenaed her to appear for a deposition. Although Ms. Ankton was purportedly
    personally served with the subpoena, she did not appear for the deposition, nor did Ms.
    Ankton respond to discovery requests. Instead, on January 28, 2016, Ms. Ankton filed a
    second motion to dismiss, again on the bases of insufficiency of process, insufficiency of
    service of process, and the expiration of the statute of limitations. As the factual basis for
    these defenses with regard to the unclaimed summons mailed to Appellee’s alleged
    residence, the memorandum accompanying the motion alleged that the summons was
    -4-
    defective because: (1) it was issued for private process service, yet served by certified
    mail; and (2) the summons was issued to the address of the IRS, where a process server
    had indicated that Ms. Ankton did not work.3 Ms. Fisher again responded with a motion
    to strike on the basis that the defenses were untimely and a response indicating that
    service was effective.
    The trial court held a hearing on June 2, 2016. During the hearing, Ms. Ankton
    raised, for the first time, the argument that the mailing of the Third Summons was
    ineffective because the summons that was mailed was not certified, as purportedly
    required by the plain language of Rule 4.04 of the Tennessee Rules of Civil Procedure,
    discussed in detail, infra. Ms. Fisher objected to Ms. Ankton’s argument on the basis that
    it had not been included in Ms. Ankton’s previously filed second motion to dismiss. The
    trial court entered an order granting Ms. Ankton’s motion to dismiss on September 9,
    2016. Therein, the trial court specifically found that the “issues raised” in Ms. Ankton’s
    second motion to dismiss were not waived because the facts supporting the defenses were
    “unknown to the [Ms. Ankton] at the time the original [m]otion to [d]ismiss was filed
    because of the delay in filing the returns of service.” The trial court further ruled that the
    service by mail signed for by the two unknown individuals was ineffective because the
    evidence was insufficient to show that Ms. Ankton was evading service nor was there
    evidence to show that the individuals were Ms. Ankton’s agents for service of process.
    With regard to the unclaimed service mailed to Ms. Ankton’s alleged residence, the trial
    court indicated that the summons was served by mail to Ms. Ankton’s alleged residence
    even though it was marked as to be served in person at the IRS. Additionally, the trial
    court noted that Rule 4.04 expressly states that the summons to be mailed should be a
    “certified copy.” Because the summons mailed to Ms. Ankton’s alleged address was not a
    certified copy, the trial court ruled that it too “was not proper service.” The trial court
    therefore granted the second motion to dismiss and dismissed Ms. Fisher’s complaint.
    Issues Presented
    3
    Unfortunately, Ms. Ankton’s motion is somewhat unclear. Her motion provides at one point,
    verbatim:
    In the present case [Ms. Fisher] cannot rely on the filing of the Complaint as
    tolling the statute of limitations because [Ms. Fisher] has never completed service of
    process on [Ms. Ankton]. The first two summonses, were admittedly never served on
    anyone. The third summons
    [Ms. Fisher] should not be permitted to rely on the issuance as tolling the statute
    of limitations under Rule 3.
    Thus, it is not altogether clear what Ms. Ankton intended to argue regarding the service of the
    Third Summons.
    -5-
    Ms. Fisher raises two issues on appeal, which are taken from her appellate brief:
    1. Did the trial court err in dismissing Ms. Fisher’s Complaint when the
    Ms. Fisher properly served Ms. Ankton by certified mail in
    accordance with Tenn. R. Civ. P. 4.04, and Ms. Ankton refused
    delivery?
    2. Did the trial court err in concluding that the purported defenses of
    Ms. Ankton were not waived because the defenses were timely
    asserted based upon the return of service?
    Standard of Review
    The trial court in this case granted Ms. Ankton’s motion to dismiss based on
    improper service of process. In considering an appeal from a trial court’s grant of a
    motion to dismiss, we take all allegations of fact in the complaint as true and review the
    trial court’s legal conclusions de novo with no presumption of correctness. Tenn. R. App.
    P. 13(d); Mid-South Indus., Inc. v. Martin Mach. & Tool, Inc., 
    342 S.W.3d 19
    ,
    (Tenn.Ct.App.2010) (citing Owens v. Truckstops of Am., 
    915 S.W.2d 420
    , 424
    (Tenn.1996)). In addition, when deciding motions to dismiss premised on issues
    involving either service or the process of service, a trial court may properly consider
    matters outside the pleadings without converting the motion to one for summary
    judgment. Milton v. Etezadi, No. E2012-00777-COA-R3-CV, 
    2013 WL 1870052
    , at *3–
    4 (Tenn. Ct. App. May 3, 2013) (citing McNeary v. Baptist Mem’l Hosp., 
    360 S.W.3d 429
    , 436 (Tenn.Ct.App.2011)).
    Discussion
    As an initial matter, it is important to discuss the scope of this appeal. Here, Ms.
    Fisher made several attempts at procuring service on Ms. Ankton, both by certified mail
    and private process server. With regard to the Third Summons, certified mailing was
    ultimately signed for by two unknown individuals at both a Tennessee and Mississippi
    address. In addition, a certified mailing sent to Ms. Ankton’s alleged residence was
    returned unclaimed. The trial court granted Ms. Ankton’s motion to dismiss, however,
    ruling that none of the three alleged instances of service was proper. On appeal, Ms.
    Fisher confines her issue on review only to whether Ms. Ankton was “properly served . . .
    by certified mail” and returned as unclaimed. In her reply brief, Ms. Fisher specifically
    notes that she did not address “the validity of accepted service by [other individuals] in
    her brief.” Ms. Fisher therefore states that “these issues are not before the Court.” We
    accordingly confine our review solely to the issue of whether the service by certified mail
    that was returned unclaimed in this case was effective, including the issue of whether Ms.
    Ankton’s objection to the service was waived.
    -6-
    Service of process by certified mail is governed by Rule 4.04 of the Tennessee
    Rules of Civil Procedure. Rule 4.04, as it existed during the trial court proceedings,
    provides, in relevant part:
    The plaintiff shall furnish the person making the service with such copies of
    the summons and complaint as are necessary. Service shall be made as
    follows:
    * * *
    (10) Service by mail of a summons and complaint upon a defendant may
    be made by the plaintiff, the plaintiff’s attorney or by any person
    authorized by statute. After the complaint is filed, the clerk shall, upon
    request, furnish the original summons, a certified copy thereof and a copy
    of the filed complaint to the plaintiff, the plaintiff’s attorney or other
    authorized person for service by mail. Such person shall send, postage
    prepaid, a certified copy of the summons and a copy of the complaint by
    registered return receipt or certified return receipt mail to the defendant. If
    the defendant to be served is an individual or entity covered by
    subparagraph (2), (3), (4), (5), (6), (7), (8), or (9) of this rule, the return
    receipt mail shall be addressed to an individual specified in the applicable
    subparagraph. The original summons shall be used for return of service of
    process pursuant to Rule 4.03(2). Service by mail shall not be the basis for
    the entry of a judgment by default unless the record contains a return
    receipt showing personal acceptance by the defendant or by persons
    designated by Rule 4.04 or statute. If service by mail is unsuccessful, it
    may be tried again or other methods authorized by these rules or by statute
    may be used.
    (11) When service of a summons, process, or notice is provided for or
    permitted by registered or certified mail under the laws of Tennessee and
    the addressee or the addressee’s agent refuses to accept delivery and it is
    so stated in the return receipt of the United States Postal Service, the
    written return receipt if returned and filed in the action shall be deemed an
    actual and valid service of the summons, process, or notice. Service by
    mail is complete upon mailing. For purposes of this paragraph, the
    United States Postal Service notation that a properly addressed
    registered or certified letter is “unclaimed,” or other similar notation,
    is sufficient evidence of the defendant’s refusal to accept delivery.
    Tenn. R. Civ. P. 4.04.4 Rule 4.03 likewise contains requirements applicable to service by
    mail:
    4
    Effective July 1, 2016, Rule 4.04(11) was amended to delete the last sentence noted above, i.e.,
    -7-
    When process is served by mail, the original summons, endorsed as below;
    an affidavit of the person making service setting forth the person’s
    compliance with the requirements of this rule; and, the return receipt shall
    be sent to and filed by the clerk. The person making service shall endorse
    over his or her signature on the original summons the date of mailing a
    certified copy of the summons and a copy of the complaint to the defendant
    and the date of receipt of the return receipt from the defendant. . . .
    Tenn. R. Civ. P. 4.03(b).
    Thus, under the version of Rule 4.04 in existence when service was allegedly
    accomplished, certified mail returned unclaimed could serve as proper service except in
    the event of a default judgment. See Regions Bank v. Sandford, No. M2015-02215-
    COA-R3-CV, 
    2016 WL 6778188
    , at *3 (Tenn. Ct. App. Nov. 16, 2016) (citing In re
    Landon T.G., No. E2015-01281-COA-R3-PT, 
    2016 WL 890219
    , at *5 (Tenn. Ct. App.
    Mar. 9, 2016); Stitts v. McGown, No. E2005-02496-COA-R3-CV, 
    2006 WL 1152649
    , at
    *2 (Tenn. Ct. App. May 2, 2006)) (“This Court has consistently held in similar cases that
    a return receipt marked “unclaimed” does not show personal acceptance by the defendant
    and therefore cannot serve as the basis for entry of a default judgment.”). Here, the
    parties disagree as to whether the summons, which was issued to the IRS for private
    process service, but ultimately sent by certified mail to Ms. Ankton’s alleged place of
    residence, and returned unclaimed, provides effective service in this case.
    “Because the trial court’s jurisdiction of the parties is acquired by service of
    process, proper service of process is an essential step in a proceeding.” Watson v. Garza,
    
    316 S.W.3d 589
    , 593 (Tenn. Ct. App. 2008) (citing Stitts v. McGown, No. E2005-02496-
    COA-R3-CV, 
    2006 WL 1152649
    , at *2 (Tenn. Ct. App. May 2, 2006)). In order to obtain
    jurisdiction, the record must show that the plaintiff met all procedural requirements and
    “the fact that the defendant had actual knowledge of attempted service does not render
    the service effectual if the plaintiff did not serve process in accordance with the rules.”
    
    Watson, 316 S.W.3d at 593
    (citing Wallace v. Wallace, No. 01A01-9512-CH-00579,
    
    1996 WL 411627
    , at *2 (Tenn. Ct. App. July 24, 1996)). “Tennessee law directs that
    Rule 4.04 . . . is to be strictly construed.” Hall v. Haynes, 
    319 S.W.3d 564
    , 571 (Tenn.
    2010) (citing Wallace v. Wallace, No. 01A01-9512-CH-00579, 
    1996 WL 411627
    , at *2
    (Tenn. Ct. App. July 24, 1996)).
    the sentence stating that “For purposes of this paragraph, the United States Postal Service notation that a
    properly addressed registered or certified letter is ‘unclaimed,’ or other similar notation, is sufficient
    evidence of the defendant's refusal to accept delivery.” As the 2016 Advisory Commission Comment that
    accompanies Rule 4.04 explains, “the Postal Service's notation that a registered or certified letter is
    ‘unclaimed’ is not sufficient, by itself, to prove that service was ‘refused.’ ” Nevertheless, we apply Rule
    4.04 as it was written at the time of the events at issue, as both parties utilize the prior version of Rule
    4.04 in their appellate briefs.
    -8-
    To begin, we first address the state of the trial court’s order with regard to the
    effectiveness of the service by certified mail in this case. Here, the parties on appeal
    largely confine their arguments regarding the substantive merits of Ms. Ankton’s service
    of process defense to the question of whether the summons used to serve Ms. Ankton by
    certified mail was certified, as Ms. Ankton argues is required by the plain language of
    Rule 4.04(10). As such, Ms. Ankton argues that because the service by certified mail did
    not include a certified copy of the summons, as purportedly required by Rule 4.03 and
    4.04, the service was ineffective. See Tenn. R. Civ. P. 4.03 (stating that “the person
    making service shall endorse over his or her signature the date of mailing a certified
    copy of the summons”) (emphasis added); Tenn. R. Civ. P. 4.03 (requiring the person
    attempting service by mail “send, postage prepaid, a certified copy of the summons” to
    the defendant) (emphasis added).
    The trial court’s order, however, is not a model of clarity as to the exact basis of
    its ruling. Rather, with regard to the service of the summons by certified mail, the trial
    court’s order states:
    12. Tennessee Rule of Civil Procedure 4.04(10) provides that service of
    process may also be effectuated by mail:
    Service by mail of a summons and complaint upon a
    defendant may be made by the plaintiff, the plaintiff’s
    attorney or by any person authorized by statute. After the
    complaint is filed, the clerk shall, upon request, furnish the
    original summons, a certified copy thereof and a copy of the
    filed complaint to the plaintiff, the plaintiff’s attorney or other
    authorized person for service by mail. Such person shall
    send, postage prepaid, a certified copy of the summons
    and a copy of the complaint by registered return receipt
    or certified return receipt mail to the defendant. . . .
    (Emphasis added).
    13. The language of Rule 4.03 “set[s] forth a mandatory requirement rather
    than a discretionary ideal that need not be strictly enforced to confer
    jurisdiction over a party.” Estate of McFerren v. Infinity Transp., LLC,
    
    197 S.W.3d 743
    , 748 (Tenn Workers Comp. Panel 2006).
    * * *
    15. In the case at bar, [Ms. Fisher] did not send a certified copy of the
    summons to [Ms. Ankton] along with a copy of the Complaint via certified
    mail.
    -9-
    16. [Ms. Fisher] instead sent a copy of the summons issued to the
    Defendant at Internal Revenue Service, 22 N. Front Street, Memphis, TN
    38103 with Method of Service noted as Private Process Service which was
    eventually returned NTBF, with the notation not at this location.
    17. [Ms. Fisher] failed to return the summons timely and have the process
    reissued by Certified Mail to any of the three addresses that the copy of the
    summons was sent.
    18. As such the letter with the uncertified summons returned “Unclaimed”
    was not proper service.
    19. Two letters with the uncertified summons were signed for by
    individuals, however there is nothing in the record to establish that either of
    these individuals were authorized agents of [Ms. Ankton] in order to accept
    service on her behalf; . . . .
    Although the Tennessee Rules of Civil Procedure do not contain an express
    requirement that trial courts make findings of fact and conclusions of law in ruling on
    motions to dismiss, this Court has previously taken issue with a trial court’s order of
    dismissal where the order did not sufficiently explain the basis for the dismissal. See
    Huggins v. McKee, No. E2014-00726-COA-R3-CV, 
    2015 WL 866437
    (Tenn. Ct. App.
    Feb. 27, 2015). Here, the trial court’s order cites law indicating that it ruled that the lack
    of certified copy was fatal to the service of process by certified mail. The trial court also,
    however, appears to take issue with the address the summons was issued to and the
    method of service noted on the summons, without any law cited to suggest that the trial
    court likewise considered this a fatal defect. Given the lack of clarity, Appellant takes
    issue with both possible bases for the trial court’s order in her brief to this Court.
    Despite the somewhat confusing order entered by the trial court, at oral argument
    and in her brief, Ms. Ankton focused almost exclusively on the fact that the summons
    sent to Ms. Ankton by certified mail did not constitute a certified copy, as purportedly
    required by Rule 4.04. Ms. Ankton’s counsel stated that the unclaimed return of a letter to
    Ms. Ankton’s residence, “would be sufficient [under Rule 4.04 as it existed at the time],
    except for the fact that that summons has to be certified.”5 In order to clarify the basis of
    the trial court’s ruling, the following exchange occurred at oral argument:
    Court: This rises or falls on the lack of certified copy and only that
    issue.
    Counsel: That’s correct . . . .6
    5
    Ms. Ankton did not concede, however, that the West River Trace Drive address accurately
    reflected Ms. Ankton’s residence.
    6
    Counsel for Ms. Ankton asserted that there was a single exception due to constitutional
    concerns. When questioned as to whether a constitutional argument had been raised in the trial court or in
    Ms. Ankton’s appellate brief, counsel for Ms. Ankton admitted that the argument was not previously
    - 10 -
    Based upon our review of the trial court’s order and Ms. Ankton’s singular focus both in
    her appellate brief and at oral argument on the issue of whether a certified copy was
    mailed to Ms. Ankton to effectuate service under Rule 4.04(10), we conclude that the
    sole basis for the trial court’s determination that the service by certified mail was
    ineffective was the lack of certified copy. As such, we confine our review only to the
    issue of whether the lack of a certified copy of the summons renders the service by
    certified mail ineffective. In re Estate of Boykin, 
    295 S.W.3d 632
    , 636 (Tenn. Ct. App.
    2008) (noting that, at the appellate level, “we are limited in authority to the adjudication
    of issues that are presented and decided in the trial courts”). If the service was ineffective
    on this basis, the trial court did not err in dismissing this lawsuit. If, however, this
    argument does not serve as a proper basis for rendering the service of process ineffective,
    the order of dismissal was in error and this case must be remanded for further
    proceedings. As such, we proceed to address this issue.
    Here, Ms. Fisher essentially admits that the summons served by certified mail was
    not a certified copy but argues that she met the requirements of the rule by serving an
    original summons, rather than a copy. Additionally, Ms. Fisher argues that Ms. Ankton’s
    objections should be waived because they were not timely lodged. Although in Fisher I
    we declined to address Ms. Fisher’s waiver argument on the ground that it had not been
    adjudicated by the trial court, see Fisher I, 
    2015 WL 2107752
    , at *8, in this case the trial
    court made a specific finding that Ms. Ankton’s second motion to dismiss was not
    waived because the facts alleged therein were not known until after the filing of the first
    motion to dismiss. Accordingly, we begin with a determination as to whether Ms.
    Ankton’s objection to improper service of process was waived by Ms. Ankton’s failure to
    timely raise the defense.
    “Under Rule 12 of the Tennessee Rules of Civil Procedure, every defense to a
    claim for relief must either be raised in a responsive pleading or in a written motion.”
    Int’l Flight Ctr. v. City of Murfreesboro, 
    45 S.W.3d 565
    , 574 (Tenn. Ct. App. 2000)
    (citing Tenn. R. Civ. P. 12.02); but see Young ex rel. Young v. Kennedy, 
    429 S.W.3d 536
    , 549 (Tenn. Ct. App. 2013) (holding that some defenses are not waived by the failure
    to file a pre-answer motion or to include the defense in an answer, such as the defense of
    failure to state claim upon which relief can be granted arguing the expiration of the
    statute of limitations); Robert Banks, Jr., & June F. Entman, Tennessee Civil Procedure,
    § 5–6(w) ( 3d ed. 2012) (“A pleader should assume, therefore, that the defenses of lack of
    personal jurisdiction, improper venue, insufficiency of process, and insufficiency of
    raised and essentially withdrew that argument. It is well-settled that constitutional arguments may not be
    raised for the first time on appeal. See In re M.L.P., 
    281 S.W.3d 387
    , 394 (Tenn. 2009) (“Because Father
    did not properly raise this issue in the trial court, he has waived his right to argue this issue for the first
    time on appeal.”).
    - 11 -
    service of process will be waived if not included in the pleader’s first response to the
    complaint, whether it be by answer or a Rule 12.02 motion.”).
    As such, “[s]ufficiency of personal service, as required in Rule 4, T.R.C.P., is
    subject to challenge under Rule 12.02(5) either in the adverse party’s responsive pleading
    or, optionally, by motion to dismiss.” Barker v. Heekin Can Co., 
    804 S.W.2d 442
    , 444
    (Tenn. 1991). As this Court has explained:
    As a general rule, defects in process, service of process, and return
    of service may be waived. The Tennessee Rules of Civil Procedure
    expressly state that where the issue is not raised properly, the defendant
    waives the objection. The failure of a defendant to challenge insufficiency
    of process in accordance with Rule 8.03 will constitute a waiver of the
    matter raised in a motion. Barker v. Heekin Can Co., 
    804 S.W.2d 442
           (Tenn.1991), accord: Goss v. Hutchins, 
    751 S.W.2d 821
    (Tenn.1988). It is
    also generally held that a defendant may also, by his conduct, be estopped
    to object that proper service was not made. See generally, 72 C.J.S Process
    § 99 (1987) . . . . Such conduct may include participating in discovery,
    Martin v. Mills, 
    138 F.R.D. 151
    , 153 (S.D.Ga.1991); Federal Deposit
    Insurance Corp. v. Denson, 
    139 F.R.D. 346
    , 348 (S.D.Miss.1990), in
    addition to failing to raise the issue of insufficiency of service clearly or
    with the necessary specificity. See Barker at 443, and Green v. Mapco
    Petroleum, Inc., 
    133 F.R.D. 506
    (W.D. Tenn. 1990).
    Goodner v. Sass, No. E2000-00837-COA-R3-CV, 
    2001 WL 35969
    , at *2 (Tenn. Ct.
    App. Jan. 16, 2001) (some citations omitted). Based upon this law, Ms. Fisher asserts that
    Ms. Ankton’s motion to dismiss was untimely as it was filed years after the complaint in
    this case and approximately seven months after the mandate was issued following Fisher
    I.
    From our review of this Court’s opinions on this issue, a distinction has emerged.
    To be sure, this Court has previously held that a defendant waives the defense of
    insufficient service of process and/or insufficient process where the defendant failed to
    timely raise the defense and instead “engaged in discovery while waiting for the statute of
    limitations to run.” Goodner, 
    2001 WL 35969
    , at *2 (involving a one-year delay in
    raising the defense). Defendants have likewise not been allowed to raise insufficient
    service of process where the motion raising the defense was filed after an answer had
    already been filed that did not raise that defense. See Faulks v. Crowder, 
    99 S.W.3d 116
    ,
    124 (Tenn. Ct. App. 2002) (involving the situation wherein the defendant originally
    objected to lack of service, but after service was allegedly completed, filed an answer that
    did not allege insufficient service of process). On the other hand, a delay in raising the
    defense of insufficient service of process will typically not serve to waive the defense
    - 12 -
    where the defendant “did not engage in any conduct prior to filing the motion which
    would demand that he be estopped from raising the defense.” Watson v. Garza, 
    316 S.W.3d 589
    , 599 (Tenn. Ct. App. 2008) (involving a more than one-year delay where the
    defendant “did not file a responsive pleading, engage in discovery, or otherwise
    participate in the lawsuit”).
    While we certainly do not condone Ms. Ankton’s inordinate delay in filing her
    motions to dismiss, Ms. Ankton simply did not participate in the lawsuit in such a way as
    to prevent her from raising the defense of insufficient service of process. Here, the
    complaint was filed on June 13, 2012. No answer was ever filed. See 
    Faulks, 99 S.W.3d at 124
    . Rather, the initial motion to dismiss was filed little more than one year after filing
    the complaint and clearly raised the defense that Ms. Ankton was not properly served
    with process, in addition to the defense that the summonses were not promptly returned.
    The trial court thereafter granted the motion to dismiss on the basis that the summonses
    were not properly returned. Fisher I, 
    2015 WL 2107752
    , at *3. Ms. Fisher appealed that
    ruling, and Ms. Ankton unsuccessfully defended the trial court’s ruling in Fisher I. 
    Id. at *8.
    After the mandate was issued by this Court, it is true that Ms. Ankton delayed
    some seven months before filing her second motion to dismiss. In Fisher I, however, we
    noted that “the validity of service allegedly effectuated upon [Ms. Ankton]” remained an
    issue. 
    Id. Moreover, as
    the trial court correctly found, much of the factual allegations
    raised in the second motion to dismiss resulted from Ms. Fisher’s filings in response to
    the first motion to dismiss, which therefore could not have been known to Ms. Ankton at
    the time she filed her first motion. See Allgood v. Gateway Health Sys., 
    309 S.W.3d 918
    ,
    925 (Tenn. Ct. App. 2009) (noting that a defendant “cannot be expected to include facts
    in his answer that were unknown to him”). Finally, we note that during the seven month
    time period between the remand from this Court and the filing of the second motion to
    dismiss, Ms. Ankton did not engage in discovery or otherwise participate in this case.
    Indeed, at oral argument, Ms. Fisher admitted that after the remand from this Court, Ms.
    Ankton essentially “did nothing.” In fact, in her appellate brief, Ms. Fisher appears to rely
    not on the actions of Ms. Ankton throughout this case, but the various efforts made by
    Ms. Fisher to initiate discovery. Given that Ms. Ankton filed no answer and did not
    participate in discovery, we conclude that under the holding in Watson, Ms. Ankton’s
    delay in filing her second motion to dismiss did not result in the waiver of her defense
    under the unique circumstances of this case. See 
    Watson, 316 S.W.3d at 599
    . The trial
    court therefore did not err in ruling that the second motion to dismiss was timely and that
    the arguments properly pled therein were not waived.
    Our decision regarding the timeliness of Ms. Ankton’s motion, however, does not
    end the inquiry into whether waiver applies in this case. Rather, Ms. Fisher also argues
    that the basis of the trial court’s ruling, that the service of the Third Summons was
    - 13 -
    defeated by the lack of a certified copy, was not raised in Ms. Ankton’s motion and is
    therefore waived. We agree. As the Tennessee Supreme Court explained:
    Although Rule 12 contains no specificity requirements, Rule 8, which sets
    out “general rules of pleading,” clearly does. Rule 8.03 requires that “a
    party shall set forth affirmatively facts in short and plain terms relied upon
    to constitute ... an avoidance or affirmative defense.”
    In challenging the sufficiency of service in this case, [the defendant]
    was certainly interposing “an avoidance,” procedurally speaking. In order
    to comply with Rule 8.03, it should have included in its motion to dismiss a
    recitation of those facts, “in short and plain terms,” upon which it was
    relying for dismissal. The failure to do so constitutes a waiver of the matter
    raised in the motion.
    
    Barker, 804 S.W.2d at 444
    . The rule set forth in Barker was more recently applied by
    this Court in Allgood v. Gateway Health Sys., 
    309 S.W.3d 918
    (Tenn. Ct. App. 2009). In
    Allgood, the defendant filed an answer to the complaint, asserting the affirmative defense
    of insufficient service of process. 
    Id. at 920.
    In support, the answer alleged that “that the
    return certifying service of process on [Dr. Hoffman] shows that he was served by the
    commissioner of insurance through the U.S. mail.” 
    Id. The defendant
    later filed a motion
    for summary judgment asserting that service was improper because the summons was
    served on a person who was not authorized to accept service on his behalf. 
    Id. at 921.
    The
    plaintiffs argued, however, that the defendant waived the defense of insufficient service
    of process by failing to state the factual basis supporting the defense in his answer as
    required by Rule 8.03.
    This Court agreed that the defense had been waived. Citing Barker, this Court
    held that the defendant was required to do more than simply indicate “that a possible
    defect in the manner of service of process exists.” 
    Id. at 925
    (citing 
    Barker, 804 S.W.2d at 443
    –44). As the Court explained:
    If simply putting the plaintiff on notice that there may be a problem with
    service of process were enough to satisfy Rule 8.03, then the Barker Court
    would not have found the defense to have been waived, because the
    defendant in Barker stated in its answer “[t]hat there has been an
    insufficiency of service of process in this cause.” 
    Id. at 443.
    Barker clearly
    holds that mere notice of a possible problem is insufficient to satisfy Rule
    8.03. Rather, Rule 8.03 requires that a defendant state the facts that support
    the defense.
    
    Allgood, 309 S.W.3d at 925
    . Thus, this Court held that the defendant’s failure to state the
    facts supporting the defense in his first responsive pleading or to amend that pleading
    - 14 -
    when the facts supporting the defense became known to him, resulted in waiver of the
    defense.
    The same is true in this case. Here, Ms. Ankton filed her second motion to dismiss
    on January 28, 2016, some two and one-half years after Ms. Fisher filed her corrected
    motion containing the copy of the summons returned unclaimed. As such, Ms. Ankton
    had full knowledge at the time of the filing of her second motion to dismiss that the
    summons used to effectuate service by certified mail was not a certified copy. Despite
    this clear notice of the alleged defect in the summons, Ms. Ankton’s second motion to
    dismiss simply does not include this as a basis for the insufficient service of process
    defense. Indeed, the necessity of a certified copy under Rule 4.04(10) or the lack thereof
    of was never mentioned in Ms. Ankton’s motion. Rather, Ms. Ankton raised this
    argument for the first time at the June 2, 2016 motion hearing. Although it is true that
    issues may be tried by consent, Ms. Fisher’s counsel clearly objected to the argument
    regarding the lack of certified copy because it was not included in Ms. Ankton’s second
    motion to dismiss. See Tenn. R. Civ. P. 15.02 (“When issues not raised by the pleadings
    are tried by express or implied consent of the parties, they shall be treated in all respects
    as if they had been raised in the pleadings.”). Clearly, Ms. Ankton failed to comply with
    Rule 8.03 in neglecting to plead facts regarding this alleged defect in her second motion
    to dismiss.
    Moreover, despite Ms. Fisher’s objection to the argument regarding the lack of
    certified copy, the trial court’s order did not address whether Ms. Ankton’s failure to
    specifically raise this argument in her motion resulted in waiver under Rule 8.03. Rather,
    the trial court’s order merely states that:
    In the case at bar, the issues raised in the Second Motion to Dismiss are not
    waived in light of the fact that the returns of service . . . and [a]ffidavits . . .
    were not filed until after the First Motion to Dismiss was filed by the
    Defendant[.]”
    Thus, the trial court held that the issues raised in Ms. Ankton’s second motion to dismiss
    were not waived, but the trial court completely failed to address Ms. Fisher’s argument
    that the lack of certified copy issue was not raised in that motion. We cannot likewise
    ignore Ms. Fisher’s argument on this issue.
    Here, Ms. Fisher appeared before the trial court to defend against a second motion
    to dismiss filed seven months after having the initial dismissal of this lawsuit reversed by
    this Court. Rather than being required to defend against the allegations actually raised in
    the second motion to dismiss, Ms. Fisher was forced to defend against an entirely new
    argument—one whose factual basis was completely omitted from Ms. Ankton’s prior
    filing. Blindsided by this argument, Ms. Fisher properly objected that the facts that
    - 15 -
    provided the basis for Ms. Ankton’s argument were not included in Ms. Ankton’s second
    motion to dismiss, only for the trial court to disregard Ms. Fisher’s objection. Based on
    the holding in Allgood, however, Ms. Ankton’s failure to plead specific facts in her
    motion regarding the lack of a certified copy of the summons clearly renders this defense
    waived under Rule 8.03. See 
    Allgood, 309 S.W.3d at 925
    . The trial court therefore erred
    in dismissing Ms. Fisher’s complaint on this basis.
    Having determined that Ms. Ankton waived any argument regarding the lack of
    certified copy of the summons included in the service attempted by certified mail, we
    express no opinion as to whether the failure to utilize a certified copy of the summons in
    certified mailing under Rule 4.04(10) renders such service ineffective.7 As the parties
    essentially agree that the lack of certified copy was the sole basis for the trial court’s
    ruling, we again “render no holding as to the validity of service allegedly effectuated
    upon [Ms. Ankton],” specifically as it appears the parties remain in dispute as to whether
    the service by certified mail was “properly addressed” as required by Rule 4.04(10). We
    note, however, that the trial court found with regard to substitute service that: “[T]here is
    nothing in the record to support the allegation that the Defendant was evading service as
    there is no indication that the attempts at service were at a valid address or that she
    took any active steps to not be served.” (Emphasis added). The record indeed contains no
    information regarding what led Ms. Fisher to believe that Ms. Ankton resided at West
    River Trace Drive. The record does contain, however, an affidavit indicating that service
    was attempted at this address and that individuals therein made some indication that Ms.
    Fisher in fact resided at the home. In addition, the complaint specifically alleges West
    River Trace Drive as Ms. Ankton’s residence. Because the allegations in the complaint
    7
    By way of edification, however, we note the following from the Tennessee Practice Series:
    Pursuant to Tenn. R. Civ. P. 4.03, the lawyer and the U.S. Postal Service
    undertake the tasks of service of process when service by mail is chosen. There are five
    steps: (1) The summons (process) is issued for mailing. The court clerk files the
    summons and records the filing. The court clerk signs and dates the original summons. A
    copy of the summons is certified. Both the original summons and the certified summons
    are provided to the lawyer. (2) The lawyer keeps the original summons. The certified
    summons and a copy of the complaint are mailed to the defendant by certified or
    registered mail. Return receipt is requested. (3) The green card showing receipt is
    returned to the lawyer by the U.S. Postal Service. This card is attached to the original
    summons. (4) The lawyer fills out the affidavit on the summons. The lawyer records in
    the proper spaces, the date the process and complaint were sent certified mail to the
    defendant and the date the lawyer received the attached certified receipt in the law office.
    (5) The original summons, with green card and affidavit affixed, is filed with the court
    clerk.
    Nancy Fraas Maclean, et al., Tennessee Practice—Rules of Civil Procedure Annotated § 4:9 (3d
    ed. 2000).
    - 16 -
    must be taken as true for purposes of a motion to dismiss, it does not appear that
    dismissal on this basis is appropriate. See Fisher I, 
    2015 WL 2107752
    , at *4 (Tenn. Ct.
    App. May 5, 2015) (“In considering an appeal from a trial court’s grant of a motion to
    dismiss, we take all allegations of fact in the complaint as true and review the trial court’s
    legal conclusions de novo with no presumption of correctness.”). Rather, an evidentiary
    hearing may be required to resolve this issue.
    Conclusion
    The judgment of the Circuit Court of Shelby County is reversed, and this cause is
    remanded to the trial court for further proceedings as are necessary and consistent with
    this Opinion. Costs of this appeal are taxed against Appellee, Chandranita Ankton, for
    which execution may issue if necessary.
    _________________________________
    J. STEVEN STAFFORD, JUDGE
    - 17 -