Mercedes-Benz USA, LLC, Jack L. Holt, Craig W. Dearing and Frank J. Oswald, Jr. v. Carduco, Inc. D/B/A Cardenas Metroplex ( 2019 )


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  •                IN THE SUPREME COURT OF TEXAS
    444444444444
    NO. 16-0644
    444444444444
    MERCEDES-BENZ USA, LLC, JACK L. HOLT, CRAIG W. DEARING AND FRANK J.
    OSWALD, JR., PETITIONERS,
    v.
    CARDUCO, INC. D/B/A CARDENAS METROPLEX, RESPONDENT
    4444444444444444444444444444444444444444444444444444
    ON PETITION FOR REVIEW FROM THE
    COURT OF APPEALS FOR THE THIRTEENTH DISTRICT OF TEXAS
    4444444444444444444444444444444444444444444444444444
    Argued December 4, 2018
    JUSTICE DEVINE delivered the opinion of the Court.
    In this case, Carduco, Inc., a Mercedes-Benz franchisee, obtained a multi-million dollar
    judgment against its franchisor, Mercedes, premised on a jury verdict that Mercedes fraudulently
    induced it to purchase the assets of the previous Mercedes-Benz dealer in Harlingen, Texas.
    Carduco alleges it agreed to take on the Mercedes-Benz franchise in Harlingen because Carduco
    believed it would eventually be able to relocate to the McAllen area as the exclusive Mercedes-Benz
    dealership there.     Mercedes allegedly fostered that belief through misrepresentations and
    concealment while it actively negotiated with another dealer for the McAllen location. After
    Mercedes awarded the McAllen franchise to the other dealer, Carduco filed suit.
    To prevail on a fraud claim, a plaintiff must prove that it actually and justifiably relied on
    a factual misrepresentation to its detriment. The issue here is whether Carduco’s belief that
    Mercedes had promised the McAllen area to it was justified in light of the parties’ written
    agreement. Because that agreement approved and identified only Harlingen as Carduco’s dealership
    location, provided that Carduco could not move, relocate, or change any dealership facilities without
    Mercedes’s prior written consent, provided that Carduco’s right to sell cars in any specific
    geographic area was nonexclusive, and stated that the agreement was not intended to limit
    Mercedes’s right to add new dealers in the area, we conclude that the parties’ written agreement
    directly contradicts Carduco’s alleged belief and thereby negates its justifiable reliance as a matter
    of law. The court of appeals’ judgment affirming the award of actual and punitive damages is
    accordingly reversed and judgment rendered that Carduco take nothing.
    I
    From 1992 until 2009, Renato G. Cardenas (Rene) owned and operated the Autoplex
    Mercedes-Benz dealership in Harlingen, Texas. Mercedes-Benz USA, LLC (“MBUSA”), the entity
    responsible for the distribution, marketing, and customer service for all Mercedes-Benz products in
    the United States, became dissatisfied with Rene’s dealership. It viewed the dealership’s facilities
    to be outdated and its overall performance poor. MBUSA urged Rene to invest in a modern
    “Autohaus” dealership facility and showed him studies indicating that the optimal location for this
    facility would be near McAllen. Rene discussed relocating his dealership to McAllen with MBUSA
    and indicated in these discussions that he would use his father’s construction company for the build.
    2
    Rene ultimately balked at signing an agreement setting a deadline for relocation and so an approved
    site or plan for the move was never agreed upon.
    Rene’s company subsequently pled guilty to felony charges of failing to report a transaction
    involving more then $10,000 in cash, and MBUSA saw that as an opportunity to terminate Rene’s
    Dealer Agreement for cause. The termination proceeding was abandoned, however, after Rene
    entered into an asset purchase agreement with his father, Renato E. Cardenas. See TEX. OCC. CODE
    § 2301.359 (allowing a dealer to transfer its franchise to a qualified person). Renato agreed to buy
    the dealership assets from his son in exchange for a $7 million, 30-year, non-recourse note.
    The elder Cardenas is a very successful businessman with decades of experience as a multi-
    line car dealer in the Rio Grande Valley. He also has other business interests in the Valley,
    including construction, real estate, and development. The asset purchase agreement was originally
    in the name of Cardenas Motors, Inc., but Renato later decided to make the acquisition in the name
    of another solely-owned company, Carduco, Inc. He conditioned his obligation to close on
    MBUSA’s approval of Carduco’s dealership application and the State’s granting of a license for
    Carduco to operate the dealership in Harlingen.
    On May 8, 2008, Carduco’s lawyer submitted the Asset Purchase Agreement to MBUSA
    along with Carduco’s initial application to become a Mercedes-Benz dealer. The cover letter
    advised MBUSA that Carduco would “operate the franchise at its current location in Harlingen.”
    The agreement further stated that Carduco was “only purchasing the right to conduct a Mercedes-
    Benz retail sales dealership at Purchaser’s present location in Harlingen, Cameron County, Texas.”
    About this same time, MBUSA approached Heller-Bird, a successful MBUSA franchisee in Boerne,
    3
    Texas, about building a new Mercedes-Benz dealership in the McAllen area. MBUSA did not
    inform Carduco of these discussions.
    In the fall of 2008, Renato Cardenas met with Craig Dearing and Frank Oswald, two
    MBUSA representatives. Both had previously provided support for his son, Rene, and other
    Mercedes-Benz dealerships in Texas. Dearing, an MBUSA after-sales development manager, and
    Oswald, a service and parts dealer representative, surveyed the conditions of the dealership in
    Harlingen and discussed the improvements that Carduco would need to make at the Harlingen
    dealership. During this meeting, Renato expressed his interest in moving the franchise to the
    McAllen area, where MBUSA had encouraged his son to relocate. Dearing and Oswald suggested
    that Carduco might therefore want to submit two plans, one for the Harlingen location and another
    for the alternative location if the dealer were allowed to move the dealership. Carduco never
    submitted an alternative plan for the dealership, and MBUSA continued its discussions with Heller-
    Bird. Renato remained unaware of these discussions and thus assumed that he would eventually be
    able to relocate the Harlingen dealership he was negotiating to acquire.
    In May 2009, Oswald returned to the Harlingen dealership with Damon Blakemore, the local
    dealer representative for the Rio Grande Valley. While there, they met with both Rene and Renato.
    Renato could not stay for the entire meeting, but before departing he asked Oswald and Blakemore
    to accompany Rene to McAllen to look at two sites that might be suitable for a new Mercedes-Benz
    dealership. Oswald and Blakemore agreed to go with Rene. After seeing the two sites, Blakemore
    commented that they looked good to him but that any application to relocate would have to go
    through Jack Holt, the regional franchise manager in Chicago. At this point, Holt had not had any
    4
    contact with Renato Cardenas or anyone else at Carduco. But he did have an initial opinion about
    the pending sale. Holt considered Rene’s proposed sale of assets to his father a sham to avoid the
    termination of Rene’s dealer agreement. An internal MBUSA email indicated Holt’s willingness
    to “work around” the transaction, which Carduco later interpreted to be the installation of a
    competing dealership in McAllen.
    On June 24, 2009, Carduco signed a Dealer Agreement with MBUSA. The agreement
    identifies Harlingen as the dealership location and prohibits Carduco from changing locations
    without MBUSA’s written consent. The agreement also identifies Carduco’s Area of Influence, a
    geographic area that MBUSA assigns to the dealer for purposes of evaluating the dealer’s
    performance. The agreement states that Carduco does not have an exclusive right to sell Mercedes-
    Benz Passenger products in its Area of Influence and specifically permits MBUSA to add new
    dealers or relocate dealers into Carduco’s Area of Influence.
    Two months later, Holt met with Carduco and other Texas Mercedes-Benz dealers to
    announce the appointment of Heller-Bird to a new dealership near McAllen. After learning of the
    appointment, Carduco formally requested permission to relocate to the same area. MBUSA denied
    the request. Carduco subsequently filed suit, alleging that MBUSA, Dearing, Oswald, and Holt
    fraudulently induced Carduco to believe that its bargain with MBUSA included the opportunity to
    relocate to McAllen as the exclusive Mercedes-Benz dealership in the region.
    A jury found for Carduco, agreeing that the defendants fraudulently induced Carduco into
    the dealership acquisition. It awarded damages of $15.3 million measured by the benefit of
    Carduco’s bargain to relocate the Harlingen dealership to McAllen and continue operations there
    5
    as the exclusive Mercedes-Benz franchisee. The jury also awarded punitive damages of $100
    million against MBUSA, $10 million against Holt individually, and $2.5 million each against
    Dearing and Oswald individually. The trial court rendered judgment on these findings.
    The court of appeals suggested a remittitur of the punitive damages award to $600,000, but
    otherwise affirmed the trial court’s judgment. 
    562 S.W.3d 451
    , 475, 495-96, 500 (Tex.
    App.—Corpus Christi-Edinburg 2016) (mem. op.). One member of the three-judge panel dissented,
    arguing that Carduco should take nothing because “the alleged oral representations and non-
    disclosures about which Carduco complains are directly contradicted by the express, unambiguous
    terms of the Dealer Agreement, and Carduco was not justified in relying upon them as a matter of
    law.” 
    Id. at 496
    (Rodriguez, J. dissenting).
    Both parties have filed petitions for review in this Court. MBUSA complains about the court
    of appeals’ decision to affirm the jury’s finding of fraudulent inducement. Carduco complains about
    the court of appeals’ remittitur of the jury’s $115 million punitive damages award. We begin with
    MBUSA’s petition and complaints.
    II
    The elements of a claim for fraudulent inducement are “(1) a material misrepresentation, (2)
    made with knowledge of its falsity or asserted without knowledge of its truth, (3) made with the
    intention that it should be acted on by the other party, (4) which the other party relied on and (5)
    which caused injury.” Anderson v. Durant, 
    550 S.W.3d 605
    , 614 (Tex. 2018). “Because fraudulent
    inducement arises only in the context of a contract, the existence of a contract is an essential part
    6
    of its proof.” 
    Id. The contracts
    here are Carduco’s Dealer Agreement with MBUSA and its
    agreement to purchase the assets of Rene Cardenas’s Autoplex dealership.
    Carduco asserts that it was fraudulently induced to sign those agreements by MBUSA’s
    representations which, according to its pleadings, were “that Carduco could relocate to McAllen,
    Texas as the exclusive new Mercedes-Benz dealership in the region and that MBUSA was not
    planning to put another dealer in the McAllen Area.”            MBUSA responds that the Dealer
    Agreement’s express terms conflict with these alleged misrepresentations and that Carduco therefore
    could not have justifiably relied on them as a matter of law.
    The Dealer Agreement assigns a physical location for the dealership and an Area of
    Influence (“AOI”). The agreement identifies Harlingen as the location of Carduco’s dealership, and
    it prohibits Carduco from changing that location without MBUSA’s written consent. The agreement
    further describes the AOI as a geographic area, typically identified by a collection of zip codes, that
    MBUSA assigns to each dealer:
    MBUSA will assign to Dealer a geographic area consisting of a collection of zip
    codes or census tracts that is called an Area of Influence (“AOI”). MBUSA may
    alter or adjust Dealer’s AOI at any time. The AOI is a tool used by MBUSA to
    evaluate Dealer’s performance of its primary obligations hereunder. Dealer agrees
    that it has no right or interest in any AOI and that MBUSA may add new dealers to
    or relocate dealers into Dealer’s AOI. Any such addition or relocation of a dealer
    will result in an alteration or adjustment of Dealer’s AOI.
    Carduco’s AOI included McAllen and the rest of the Rio Grande Valley before MBUSA created a
    new distribution point in McAllen. After the appointment of the Heller-Bird dealership in McAllen,
    MBUSA adjusted Carduco’s AOI by dividing the area between the two dealerships. Carduco has
    very little control over its AOI under the Dealer Agreement: it does not have an exclusive right to
    7
    sell Mercedes-Benz Passenger products in its AOI, and MBUSA reserves the right to adjust
    Carduco’s AOI by adding new dealers into the area. Thus, MBUSA argues that its rights under the
    agreement directly conflict with Carduco’s allegations of fraud.
    To prevail on a fraud claim, a “plaintiff [must] show actual and justifiable reliance.” Grant
    Thornton LLP v. Prospect High Income Fund, 
    314 S.W.3d 913
    , 923 (Tex. 2010). Whether a party’s
    actual reliance is also justifiable is ordinarily a fact question, but the element may be negated as a
    matter of law when circumstances exist under which reliance cannot be justified. See, e.g., Nat’l
    Prop. Holdings, L.P. v. Westergren, 
    453 S.W.3d 419
    , 424 (Tex. 2015) (“[A] party to a written
    contract cannot justifiably rely on oral misrepresentations regarding the contract’s unambiguous
    terms.”).
    MBUSA argues that Carduco could not read the written provision that “it has no right or
    interest in any AOI and that MBUSA may add new dealers to or relocate dealers into Dealer’s AOI”
    and still plausibly believe that MBUSA had promised to hold McAllen open or that MBUSA would
    not add new dealers to Carduco’s area. In this regard, MBUSA submits that Carduco’s fraudulent-
    inducement claim is similar to another case recently decided by this Court. See JPMorgan Chase
    Bank, N.A. v. Orca Assets G.P., L.L.C., 
    546 S.W.3d 648
    (Tex. 2018).
    In Orca Assets, a company formed by an experienced oil-and-gas businessman signed a lease
    for land that had already been leased to another. 
    Id. at 650,
    652. The company sued the lessor’s
    agent, JPMorgan, for fraud and negligent misrepresentation, alleging that it had justifiably relied on
    JPMorgan’s statements that the land was open. 
    Id. at 654.
    JPMorgan argued that the company’s
    claims were negated as a matter of law because the company could not have justifiably relied on
    8
    statements that the land was open considering the number of red flags present. 
    Id. at 654-55.
    We
    agreed, concluding that a letter of intent, which placed the responsibility on the plaintiff to
    investigate title and contained a negation-of-warranty provision, directly contradicted the
    representations on which the plaintiff allegedly relied. 
    Id. at 659.
    We concluded that this direct
    contradiction together with other red flags and the company’s sophistication in the oil-and-gas
    industry negated the company’s justifiable reliance on the alleged misrepresentation. 
    Id. at 660.
    Carduco argues that Orcha Assets’s analysis does not apply here because there were no “red
    flags” that prevented Carduco from justifiably relying on Mercedes’s representations and failures
    to disclose. Carduco submits instead that it proved textbook fraud. Before Carduco acquired the
    Harlingen dealership for seven million dollars and became a franchised Mercedes-Benz dealer,
    MBUSA concealed an existing fact—that MBUSA had already contracted with a competing dealer
    for the McAllen location—a fact that if known would have caused Carduco to cancel its purchase.
    MBUSA responds that Carduco’s insistence that it would not have closed the Harlingen
    acquisition “but for” the alleged misrepresentation of MBUSA’s plans reinforces that its alleged
    reliance was unjustifiable. If Carduco was induced into investing seven million dollars based on a
    belief that McAllen would be open and available whenever it sought to relocate, then its duty “to
    protect its own interests through the exercise of ordinary care and reasonable diligence rather than
    blindly relying upon another party’s vague assurances,” Orca 
    Assets, 546 S.W.3d at 660
    , required
    it and its lawyers to edit the written contractual provisions stating that MBUSA could assign another
    dealer there and that Carduco had no right to any particular area. MBUSA argues further that
    Carduco’s no-red-flags distinction here is equally unavailing because Orca does not require both
    9
    a direct contradiction in the written contract and additional other red flags to defeat a plaintiff’s
    justifiable reliance as a matter of law.
    We agree. Although Orca Assets discusses both direct contradiction and other red flags, it
    does not require them both to negate justifiable reliance. In fact, we noted just the opposite, stating
    that either could be sufficient to preclude justifiable reliance. 
    Id. at 660
    n.2. In truth, when a
    plaintiff asserts reliance on a misrepresentation that the written contract directly and unambiguously
    contradicts, both are present because the existence of such a conflict is itself a large red flag. See
    
    id. at 658
    (stating that written contract’s direct contradiction was “another alarm Orca disregarded”).
    In Orca Assets, we approvingly quoted from one of a number of court of appeals decisions1
    that have rejected similar fraudulent-inducement claims on the ground that a party cannot justifiably
    rely on a misrepresentation that directly conflicts with the terms of the signed contract. 
    Id. (quoting DRC
    Parts & Accessories, L.L.C. v. VM Motori, S.P.A., 
    112 S.W.3d 854
    , 858-59 (Tex.
    App.-Houston [14th Dist.] 2003, pet. denied) (en banc)). The contract in that case granted DRC
    non-exclusive distribution rights. 
    Id. at 856.
    But DRC claimed that the defendant fraudulently
    induced it to sign the agreement by promising exclusive distribution rights. 
    Id. at 858.
    The court
    of appeals rejected the claims because “reliance upon an oral representation that is directly
    1
    See, e.g., Mikob Props., Inc. v. Joachim, 
    468 S.W.3d 587
    , 599 (Tex. App.—Dallas 2015, pet. denied) (“To
    the extent [plaintiff] relied on oral promises that are contrary to the unambiguous terms of the parties’ written agreement,
    their reliance was unjustified as a matter of law”); see also Rinard v. Bank of Am., 
    349 S.W.3d 148
    , 152-53 (Tex.
    App.—El Paso 2011, no pet.); Taft v. Sherman, 
    301 S.W.3d 452
    , 457-58 (Tex. App.—Amarillo 2009, no pet.); DeClaire
    v. G&B McIntosh Family Ltd. P’ship, 
    260 S.W.3d 34
    , 46-47 (Tex. App.—Houston [1st Dist.] 2008, no pet.); TMI, Inc.
    v. Brooks, 
    225 S.W.3d 783
    , 795 (Tex. App.—Houston [14th Dist.] 2007, pet. denied); Playboy Enters., Inc. v. Editorial
    Caballero, S.A. de C.V., 
    202 S.W.3d 250
    , 257-58 (Tex. App.—Corpus Christi-Edinburg 2006, pet. denied); Spring
    Window Fashions Div., Inc. v. Blind Maker, Inc., 
    184 S.W.3d 840
    , 871 (Tex. App.—Austin 2006, pet. granted, judgm’t
    vacated w.r.m.).
    10
    contradicted by the express, unambiguous terms of a written agreement between the parties is not
    justified as a matter of law.” 
    Id. To hold
    otherwise, the court reasoned, would be to reward a party
    for signing a contract under false pretenses, promising to abide by the written terms while secretly
    intending to enforce the conflicting terms of an unwritten bargain. 
    Id. The court
    concluded:
    Because such an approach would defeat the ability of written contracts to provide
    certainty and avoid dispute, the prevailing rule, recited above, is instead that a party
    who enters into a written contract while relying on a contrary oral agreement does
    so at its peril and is not rewarded with a claim for fraudulent inducement when the
    other party seeks to invoke its rights under the contract.
    
    Id. at 859.
    Because Carduco’s claim of fraudulent inducement is directly contradicted by the
    contract’s terms, we agree that there could be no justifiable reliance here as a matter of law.
    III
    Another issue for Carduco in this case is the testimony of Renato Cardenas, Carduco’s sole
    owner and decision maker, who testified that none of the defendants actually made any oral
    representation to him about Carduco’s ability to move the dealership to the McAllen area as the
    exclusive Mercedes-Benz dealership there. The court of appeals avoided this concession by
    concluding that “the fraud in this case was more than merely oral representations that directly
    contradicted the terms of the 
    contract.” 562 S.W.3d at 469
    . The court reasoned that “[i]f the jury
    determined that MBUSA signed the Dealer Agreement with the intent to cause Carduco harm, it
    could have found that MBUSA committed fraud on that basis alone.” 
    Id. at 471.
    As support, the
    court cites the Texas Occupations Code which imposes a statutory duty of good faith and fair
    dealing on the relationship formed under a car dealership franchise agreement. 
    Id. (citing TEX.
    OCC.
    11
    CODE § 2301.478); see also Subaru of Am., Inc. v. David McDavid Nissan, Inc., 
    84 S.W.3d 212
    ,
    225-26 (Tex. 2002) (noting that the statutory duty is actionable in tort).
    Carduco similarly relies on the Occupations Code to argue that the agreement between a
    motor vehicle manufacturer and a Texas dealer encompass both contractual and statutory rights. For
    example, Chapter 2301 prohibits a manufacturer from imposing a right of first refusal when an
    existing dealer wishes to transfer its franchise to a qualified transferee.       TEX. OCC. CODE
    § 2301.359(i). Carduco further submits that, regardless of the contractual provisions, the Chapter
    provides other protections to dealers, such as:
    C prohibiting a manufacturer from modifying a franchise if the modification “would
    adversely affect to a substantial degree the dealer’s sales, investment, or obligations
    to provide service to the public,” unless the manufacturer provides notice and has
    good cause for the modification, 
    id. § 2301.454(a),
    (d);
    C limiting a manufacturer’s ability to deny or withhold written consent to a Texas
    dealer’s decision to relocate absent reasonable grounds, 
    id. § 2301.464(a);
    and
    C affording dealers a right to protest license applications for similar dealers in the
    same county or within a 15-mile radius of the protesting dealer, 
    id. § 2301.652(b).
    Carduco contends that these statutory protections, together with MBUSA’s previous encouragement
    that Rene’s Autoplex dealership should relocate from Harlingen, MBUSA’s conduct during
    negotiations with Carduco that appeared to confirm that desire, and MBUSA’s concealment of
    parallel negotiations with Heller-Bird for the McAllen dealership, reasonably led Carduco to believe
    that it could relocate to McAllen at some future date.
    MBUSA responds that the Occupations Code’s only significance here is to confirm
    MBUSA’s right to install another Mercedes-Benz dealer in McAllen. MBUSA submits that section
    12
    2301.359 is irrelevant because it neither sought to enforce a right of first refusal nor rejected
    Carduco’s application to become the dealer in Harlingen; section 2301.454 is irrelevant because
    MBUSA never modified or replaced Carduco’s franchise, and even had it done so, Carduco failed
    to pursue its administrative remedy; and finally section 2301.652 is irrelevant because it provides
    existing dealers with a right to protest the installation of a new dealer only when the existing dealer
    is in the same county or within 15 miles of the new dealership. The Harlingen dealership is neither.
    MBUSA concedes that section 2301.464 applied to Carduco’s belated request to relocate to
    McAllen. But MBUSA submits it provided timely notice rejecting Carduco’s request, and again
    Carduco failed to pursue an administrative protest of its decision.
    These arguments under the Occupations Code underscore the fundamental problem with
    Carduco’s case. Carduco claims that it relied on MBUSA not to assign any other dealer to the
    McAllen area so Carduco could relocate there as the exclusive Mercedes-Benz dealership. But if
    this were true, then Carduco should have insisted on these terms in the parties’ contract rather than
    agreeing in writing to the opposite.
    Carduco nevertheless contends that MBUSA concealed from Carduco (and Autoplex) that
    it was placing another dealer in the AOI and affirmatively denied that it was doing so while actively
    encouraging Carduco’s plans to relocate. Carduco asserts that the reason for this secrecy was to
    prevent it or Rene’s Autoplex from protesting MBUSA’s plan to install a new dealer in McAllen.
    The court of appeals concluded that MBUSA had a duty to disclose its plans for McAllen
    during the negotiations because there is some evidence “that MBUSA misled Renato into believing
    that Carduco had approval to move to 
    McAllen.” 562 S.W.3d at 478
    . But because MBUSA and its
    13
    representatives (Oswald, Dearing and Holt) had no relationship with Carduco that could give rise
    to such a duty, the court of appeals’ conclusion depends on evidence that MBUSA through its
    representatives made some partial disclosure that triggered a duty to say more.
    The court of appeals reasoned “that a duty to disclose arose in at least one, if not all, of the
    following situations:”
    when one voluntarily discloses information, he has a duty to disclose the whole truth;
    when one makes a representation, he has a duty to disclose new information when
    the new information makes the earlier representation misleading or untrue; when one
    makes a partial disclosure and conveys a false impression, he has the duty to speak;
    and when one knows that the other is about to enter into a contract under a mistake
    as to undisclosed facts, he has a duty to disclose facts basic to the transaction if the
    other party would reasonably expect a disclosure of those facts because of the
    relationship between the parties, the customs of trade, or other objective
    circumstances.
    
    Id. at 479
    (citing Playboy Enters. , Inc. v. Editorial Caballero, S.A. de C.V., 
    202 S.W.3d 250
    , 260
    (Tex. App.—Corpus Christi-Edinburg 2006, pet. denied)).2 The “situations” described by the court
    that give rise to a disclosure duty are similar to those provided in the Restatement (Second) of Torts
    section 551, although the court of appeals’ opinion does not reference that as its source.
    Carduco submits that a party can avoid these situations by choosing not to make a partial
    disclosure or representation in the first place but that MBUSA did not remain silent when questioned
    about a timely rumor. That rumor concerned new dealership incentives approved by the San Juan
    city council. San Juan, a community outside of McAllen, was the site that Heller-Bird chose, and
    2
    In a footnote accompanying this text, the court described and characterized “the earlier representations
    [which] were that MBUSA intended to allow Carduco to become a Mercedes-Benz franchisee when in fact MBUSA
    sought to ‘work around’ the buy/sell and terminate the dealer agreement by allowing Heller-Bird to open in Carduco’s
    AOI and hopefully destroy Carduco’s business so that Renato would sell Carduco to Heller-Bird and Heller-Bird would
    then close Carduco, leaving only one Mercedes-Benz dealership in the Valley.” 
    Id. at 479
    n.33.
    14
    MBUSA approved, for its dealership. When Robert Chappell, a sales manager for Rene’s Autoplex
    dealership, heard about the rumored incentives, he called Oswald to inquire if MBUSA was
    involved. Oswald reportedly responded that he knew nothing about MBUSA plans for a new
    dealership in San Juan. Chappell discussed this conversation, and the rumor that spawned it, with
    his boss, Rene, who at the time still owned the Autoplex dealership. Evidence concerning the state
    of Oswald’s knowledge about MBUSA plans for McAllen was conflicting, and thus the jury could
    have determined Oswald’s disclaimer to be inaccurate and misleading. But even so, MBUSA argues
    there is no evidence that Renato heard about—let alone justifiably relied on—Chappell’s
    conversation with Oswald because Rene testified that he never shared the rumor or Chappell’s
    inquiry of Oswald with his father. MBUSA also compares this evidence to Renato’s testimony that
    no one with MBUSA made partial or other disclosures to him about Carduco’s ability to move the
    dealership to McAllen. Rather Renato was led to believe that MBUSA would approve his move to
    McAllen by the conduct of its representatives, particularly the actions of Oswald and Dearing, who
    accompanied his son to McAllen to look at sites Renato was considering for the dealership’s
    relocation. Renato testified that because MBUSA was aware of his interest in moving the dealership
    from Harlingen to McAllen it should have told him about its plans with Heller-Bird before he closed
    on the deal with his son.
    “As a general rule, a failure to disclose information does not constitute fraud unless there is
    a duty to disclose the information.” Bradford v. Vento, 
    48 S.W.3d 749
    , 755 (Tex. 2001). “Whether
    such a duty exists is a question of law.” 
    Id. “Generally, no
    duty of disclosure arises without
    15
    evidence of a confidential or fiduciary relationship.” Ins. Co. of N. Am. v. Morris, 
    981 S.W.2d 667
    ,
    674 (Tex. 1998).
    The relationship between a franchisor and a prospective franchisee is not a special or
    fiduciary one. MBUSA instead contends that discussions about a new automobile dealership are
    themselves confidential. See, e.g., TEX. OCC. CODE § 2301.2575 (stating that “a request for an
    application for a dealer’s license is confidential”). Moreover, under the Dealer Agreement, MBUSA
    had the right to add the Heller-Bird dealership near McAllen without consulting its existing
    Mercedes-Benz dealers.            MBUSA concludes that no authority exists to support disclosure
    obligations to a potential franchisee, like Carduco, that are more extensive than the duties owed to
    established franchisees.
    MBUSA also contends that no basis exists for the application of the four situations identified
    in section 551 of the Restatement (Second) of Torts, a part of the Restatement that this Court has
    never expressly adopted. See 
    Bradford, 48 S.W.3d at 755-56
    . MBUSA submits that no defendant
    made any affirmative disclosure or representation on the subject of relocating to McAllen that could
    have triggered a legal duty to disclose more. 
    See 562 S.W.3d at 478
    (“[a] duty to speak may arise
    in an arms-length transaction when: (1) one voluntarily discloses information . . .; (2) one makes a
    representation . . .; [or] (3) one makes a partial disclosure . . .”).3 Because Renato Cardenas,
    3
    The court of appeals included a forth circumstance under which a fuller disclosure might be required: when
    “one knows that the other is about [to] enter into a contract under a mistake as to undisclosed facts, he has a duty to
    disclose facts basic to the transaction if the other party would reasonably expect a disclosure of those facts because of
    the relationship between the parties, the customs of trade, or other objective 
    circumstances. 562 S.W.3d at 478
    . MBUSA
    argues that the parties’ relationship, the customs of trade, and the objective circumstances negate, rather than support,
    the imposition of a disclosure here. Carduco argues that “[t]he defendants incurred a duty to disclose by choosing to
    disclose only a portion of the material information” and that it “relies on disclosures and affirmative misrepresentations,
    not mere silence, to support the duty to disclose.”
    16
    Carduco’s sole decision-maker, concedes that no defendant made any representations to him about
    Carduco’s ability to move the dealership to the McAllen area as the exclusive Mercedes dealership
    there, we agree that, even were we to adopt the Restatement’s view, there would be no evidence to
    support its application here. See SmithKline Beecham Corp. v. Doe, 
    903 S.W.2d 347
    , 353 (Tex.
    1995) (holding that section 551 did not apply because “SmithKline made no representations to Doe
    whatever”).
    IV
    In Orca Assets, we said that “[i]n determining whether justifiable reliance is negated as a
    matter of law, courts ‘must consider the nature of the [parties’] relationship and the contract.’” Orca
    
    Assets, 546 S.W.3d at 654
    (quoting AKB Hendrick, LP v. Musgrave Enters., Inc., 
    380 S.W.3d 221
    ,
    232 (Tex. App.—Dallas 2012, no pet.). In an arm’s length transaction, the party alleging fraud must
    have exercised ordinary care to protect its own interests and cannot blindly rely on the defendant’s
    reputation, representations, or conduct where the plaintiff’s knowledge, experience, and background
    warrant investigation. 
    Id. “And when
    a party fails to exercise such diligence, it is ‘charged with
    knowledge of all facts that would have been discovered by a reasonably prudent person similarly
    situated.’” 
    Id. (quoting AKB,
    380 S.W.3d at 232).
    Carduco’s sole owner, Renato Cardenas, is an experienced car dealer with decades of
    experience with several manufacturers. Although he had not previously done business with
    MBUSA, he understood the relationship between the manufacturer and its authorized dealers. He
    was led to believe that MBUSA would allow him to relocate to McAllen by certain statements and
    conduct that occurred before and during negotiations, but he concedes that MBUSA never promised
    17
    to hold that market open for him in so many words. In fact, the Dealer Agreement he signed
    expressly provided that MBUSA was under no such obligation. The court of appeals concluded it
    was enough that MBUSA did not disclose its negotiations with another dealer for the McAllen
    location and did nothing to disabuse Carduco of the notion that it would eventually be allowed to
    move there. But as in Orca Assets, the parties’ relationship and sophistication required greater
    diligence than the execution of a written contract that directly contradicted Carduco’s assumed
    bargain and assertion of fraudulent inducement. Because the conduct and actions of MBUSA on
    which Carduco relies to establish its fraudulent-inducement claim are directly contrary to the
    unambiguous terms of the contract it signed, we conclude that Carduco’s reliance thereon was
    unjustified as a matter of law. The court of appeals therefore erred in affirming the trial court’s
    judgment, as modified.
    The court of appeals modified the trial court’s judgment after Carduco agreed to the
    remittitur suggested by the appellate court. 
    See 562 S.W.3d at 500
    (supplemental mem. op.).
    Carduco’s petition for review complains that this remittitur, which reduced the jury’s $115 million
    punitive damages award to $600,000 was untethered to the requisite due-process guideposts and
    therefore arbitrary. Because no basis exists for the actual damages awarded in this case we need not
    consider this complaint.
    *****
    The judgment of the court of appeals is reversed and judgment is rendered that Carduco take
    nothing.
    18
    _________________________
    John P. Devine
    Justice
    Opinion Delivered: February 22, 2019
    19