Retail Services WIS Corporation D/B/A Product Connections, Nathan Stout, Amanda Villa, and Katherine Palmer v. Crossmark, Inc. ( 2021 )


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  • Affirmed in part; Reversed in part and Opinion Filed May 4, 2021
    In the
    Court of Appeals
    Fifth District of Texas at Dallas
    No. 05-20-00937-CV
    RETAIL SERVICES WIS CORPORATION D/B/A PRODUCT
    CONNECTIONS, NATHAN STOUT, AMANDA VILLA,
    AND KATHERINE PALMER, Appellants
    V.
    CROSSMARK, INC., Appellee
    On Appeal from the 429th Judicial District Court
    Collin County, Texas
    Trial Court Cause No. 429-05122-2020
    MEMORANDUM OPINION
    Before Justices Schenck, Reichek, and Carlyle
    Opinion by Justice Carlyle
    Appellee Crossmark, Inc. filed this lawsuit after appellants Nathan Stout,
    Amanda Villa, and Katherine Palmer left its employ and went to work for appellant
    Retail Services WIS Corp. d/b/a Product Connections. In this accelerated
    interlocutory appeal, appellants challenge the trial court’s order granting a temporary
    injunction requested by Crossmark. See TEX. CIV. PRAC. & REM. CODE
    § 51.014(a)(4).
    Appellants contend the trial court abused its discretion when it signed the
    temporary injunction order because (1) the order is overbroad and vague in violation
    of Texas Rule of Civil Procedure 683, (2) Crossmark failed to satisfy the
    requirements for injunctive relief, and (3) the portion of the temporary injunction
    order granting Crossmark access to appellants’ electronic devices does not comply
    with Texas law. We reverse the temporary injunction order in part and remand in this
    memorandum opinion. See TEX. R. APP. P. 47.4.
    Background
    Crossmark and Product Connections are competitors in the business of
    providing large retailers with “in-store consumer experience” services, including
    “public in-store demonstrations for consumers to directly interact with brand
    spokespersons and sample a range of products.” Product Connections CEO Jim Rose
    is a former Crossmark executive.
    Crossmark filed this lawsuit on October 6, 2020, against appellants, Mr. Rose,
    and two other former Crossmark employees, John Jason Gramling and Casey King.
    The causes of action asserted were (1) “breach of contract/breach of non-disclosure
    (actual and probable),” “breach of contract–non-solicitation,” and breach of
    fiduciary duty against the former employee defendants; (2) “breach of contract–non-
    compete” against Mr. Gramling, Mr. Stout, and Ms. Villa; (3) “violations of the
    Texas Uniform Trade Secrets Act (actual and probable)” and conspiracy against all
    defendants; (4) conversion against Product Connections; and (5) “tortious
    –2–
    interference with contract” against Product Connections and Mr. Rose. Specifically,
    Crossmark complained of improper solicitation of its employees and clients and
    improper      use   of   confidential   information   pertaining   to   its   “digital
    transformation/virtual engagement” product and strategy and its “playbook” that
    “has taken decades to develop” and “includes a wealth of confidential information
    such as best practices, protocols, operating procedures, manuals, training guides, and
    other documents.”
    Crossmark’s petition also sought several types of injunctive relief, including
    a temporary injunction that would not only enjoin certain acts but also require the
    defendants to produce company and personal digital storage devices for forensic
    review by Crossmark’s expert.
    The attachments to Crossmark’s petition included, among other things,
    (1) contracts executed by Mr. Stout and Ms. Villa containing confidentiality, non-
    compete, and non-solicitation provisions, and (2) a contract purportedly executed
    electronically by Ms. Palmer containing confidentiality and non-solicitation
    provisions. The non-compete provisions in those contracts applied for six months
    after termination of employment and the non-solicitation provisions applied for one
    year after employment terminated. There was no time limit on the confidentiality
    provisions.
    At the October 20, 2020 hearing on Crossmark’s application for a temporary
    injunction, Crossmark presented evidence from four witnesses: Crossmark’s
    –3–
    retained forensic expert, David Cowen; Crossmark executive vice president Bryan
    Lynch; and Crossmark employees Cody Long and Becca Williams. Product
    Connections called a single witness, Ms. King. The evidence also included the
    employment contracts described above.
    Mr. Cowen testified he is a managing director in cyber services at KPMG.
    Crossmark retained him to conduct a forensic examination of a Crossmark
    “Windows 10” laptop computer provided to Ms. King during her Crossmark
    employment and “an external storage device otherwise known as a thumb drive” that
    was “returned by Miss King upon request by Crossmark” after her termination date.
    His examination showed that on June 12, 2020, Ms. King downloaded “a file that
    appears to be the offer that she got from Product Connections” and “emptied her
    recycle bin” by deleting more than 1,800 files placed in the bin during the previous
    two years. On June 18, 2020, the thumb drive was plugged into Ms. King’s
    Crossmark laptop and thirteen files were copied from the laptop onto the thumb
    drive. A list of those files compiled by Mr. Cowen was admitted into evidence. Mr.
    Cowen testified that subsequently, on June 30, 2020, and July 27, 2020, the thumb
    drive was plugged into a “Mac computer, which is not her Crossmark computer” and
    those files were “accessed.” On June 19, 2020, there was a Google search on Ms.
    King’s Crossmark laptop for “how to delete Google Chrome cache,” and 57,000
    Chrome cache entries were deleted. Mr. Cowen stated it is his understanding that
    Ms. King was still working for Crossmark on June 19, 2020.
    –4–
    Mr. Lynch testified Mr. Stout, Ms. Villa, and Ms. Palmer reported directly to
    him while they were employed at Crossmark and Ms. King reported to him indirectly
    through Ms. Palmer. All four employees worked on the “events team” for
    Crossmark’s Client X,1 which Mr. Lynch oversaw. Mr. Lynch stated Crossmark’s
    records show all four employees signed confidentiality agreements.
    According to Mr. Lynch, the events team utilized information that Crossmark
    considers confidential, including multiple playbooks and digital transformation
    strategies. One such strategy is a “digital demo” product Crossmark began working
    on in December 2019 and launched in May 2020, which replaces the product
    demonstration associate with “an interface where the [consumer] is allowed to,
    through the—the use of QR code, gain incremental knowledge.” Mr. Lynch testified
    Crossmark’s digital demo product currently in stores “is just the tip of the iceberg”
    and “is a multigenerational strategy” that Crossmark is working to enhance in
    various ways it considers confidential. Both Ms. Palmer and Ms. King worked on
    the digital demo product and digital transformation strategy. Ms. Palmer had a
    central role in putting together the Client X presentation for the digital demo product.
    Mr. Lynch stated Crossmark took multiple steps to protect the digital transformation
    1
    Appellee’s appellate brief and substantial portions of this appeal’s record were filed under seal.
    Additionally, following oral submission in this Court, the trial court signed two permanent sealing orders
    covering specified portions of the record. Regarding the sealed materials, we make “every effort to preserve
    the confidentiality of the information the parties have designated as confidential,” MasterGuard L.P. v. Eco
    Techs. Int’l, LLC, 
    441 S.W.3d 367
    , 371 (Tex. App.—Dallas 2013, no pet.), consistent with our obligation
    to hand down a public opinion explaining our decisions based on the record. See Kartsotis v. Bloch, 
    503 S.W.3d 506
    , 510 (Tex. App.—Dallas 2016, pet. denied).
    –5–
    strategy documents and information it considered confidential, including limiting
    access to electronic information and requiring employees to sign confidentiality
    agreements. He stated this information would give a competitor “insight into what
    we’re working on” and an opportunity “to cut corners and create a shortcut to allow
    them to be able to compete effectively and potentially even, you know, take it further
    faster than we are.”
    Mr. Lynch stated those four employees left Crossmark at different times. Mr.
    Stout and Ms. Villa left in August 2019. They resigned on the same day and both
    told Mr. Lynch they were leaving for personal reasons. According to Mr. Lynch, Mr.
    Stout denied any knowledge of Product Connections or WIS Corporation and denied
    he was planning to work for either one. Neither Mr. Stout nor Ms. Villa mentioned
    option-to-hire agreements they had negotiated with Product Connections. Ms.
    Palmer resigned in January 2020 and told Mr. Lynch her new employer had asked
    that she not publicize where she was going. Ms. King resigned in June 2020 and also
    declined to share where she was going.
    Mr. Lynch stated he became “concerned” when, less than a week after
    Crossmark launched its digital demo product in May 2020, he saw on social media
    that Product Connections was launching an “eerily similar execution” that was “a
    very strong replica of the work we had been working on.” He stated the social media
    video he saw “mirrored almost identically what we had done” in the Client X digital
    demo presentation. Both Ms. Villa and Ms. Palmer appeared in the social media
    –6–
    video. Related social media posts mentioned that Product Connections’ technology
    was “patent pending.” Mr. Lynch also (1) testified that the names of “a lot” of the
    files on the list of “accessed” thumb drive files described above suggested they
    “might relate to work that Miss King did at Crossmark” and (2) explained that his
    basis for that reasoning was that multiple file names on the list contained terms
    pertaining to Crossmark’s Client X services.
    Mr. Long testified that in June 2020, he was on furlough from Crossmark due
    to the Covid-19 pandemic. Mr. Stout, a work acquaintance formerly at Crossmark,
    sent him a LinkedIn message asking how he was doing. Mr. Stout’s LinkedIn
    message asked Mr. Long to call him “to catch up” and stated, “I would suggest that
    you don’t let people know I reached out to check up on you. Red flags or penalty
    flags would come down everywhere.” When Mr. Long called him, Mr. Stout told
    Mr. Long about a new position opening up at Product Connections that was similar
    to Mr. Long’s current position at Crossmark. Mr. Stout told Mr. Long he had spoken
    with customers and merchants in the industry, including specific Crossmark
    customers, and Mr. Long “came highly recommended.” Mr. Stout asked him not to
    tell people about their phone conversation and told him Mr. Gramling or Ms. Palmer
    would “reach out” to him about the position.
    Ms. Williams testified that prior to Ms. Villa’s departure from Crossmark, Ms.
    Villa was her supervisor and they were friends. Ms. Williams stated Ms. Villa told
    her “confidential information that she said that she was not supposed to share.”
    –7–
    Specifically, on one occasion during a Crossmark shopper event “there was a
    meeting that was being held in Dallas.” Ms. Villa, Mr. Gramling, and Mr. Stout
    “were telling people that the meeting was to go with the client to audit [stores],” but
    Ms. Williams “later found out that they were actually going to meet with Jim Rose
    while they were in Dallas.” Ms. Williams stated, “It was later on down the road that
    I found out that the plan was to not continue employment with Crossmark long-term
    but to continue to explore opportunities outside of Crossmark with Jason and Jim
    Rose.”
    Ms. King testified that the only files she transferred from her Crossmark
    computer to the thumb drive were personal files. She stated she did not take any
    Crossmark data, did not give Product Connections any Crossmark confidential or
    proprietary data, and did not intend to steal or misappropriate any Crossmark
    confidential or trade secret data.
    The trial court signed an October 23, 2020 order granting Crossmark a
    temporary injunction against Product Connections, Mr. Stout, Ms. Villa, and Ms.
    Palmer. The temporary injunction states appellants are “enjoined” from:
    (a) offering for sale, marketing or selling any product or services
    derived in whole or in part from CROSSMARK trade secret or
    confidential information.
    (b) using, disclosing or transferring, or assisting or encouraging others
    to use, disclose or transfer, any trade secret, confidential, or proprietary
    information, knowledge, know-how, reverse know-how, documents,
    data, or other intellectual property of CROSSMARK, including, but not
    limited to, any trade secret or confidential information, knowledge,
    know-how, reverse know-how, documents, data or other intellectual
    –8–
    property that any Former Employee received, maintained, developed or
    had access to during or after the course of his or her employment at
    CROSSMARK.
    (c) interfering with any contracts or agreements CROSSMARK has
    with any current or former employees, including, but not limited to,
    knowingly hiring any CROSSMARK current or former employees to
    cause them to breach any agreement with CROSSMARK or otherwise
    encouraging such employees to breach any restrictive covenants owed
    to CROSSMARK.
    (d) (i) the Former Employees are prohibited from recruiting or
    soliciting, or attempting to recruit or solicit, directly, indirectly or by
    assisting or encouraging others, any persons formerly or currently
    employed by or associated with CROSSMARK, or contacting or
    communicating with or directing or assisting others in connecting or
    communicating with, any such current or former employees for the
    purpose of inducing such persons to terminate their employment with
    CROSSMARK; and (ii) Product Connections will refrain from
    recruiting or soliciting, or attempting to recruit or solicit, directly,
    indirectly, or by assisting or encouraging others, any persons formerly
    or currently employed by or associated with CROSSMARK, any such
    current or former employees for the purpose of obtaining
    CROSSMARK confidential and proprietary information or to induce
    CROSSMARK’s clients and customers to divert, withdraw, curtail or
    cancel any of their business with CROSSMARK; notwithstanding this
    restriction, nothing prevents any CROSSMARK employees from
    responding to a general solicitation not specifically targeted toward him
    or her, or from initiating contact with Product Connections on their own
    volition and initiative, and without any direct or indirect solicitation by
    Product Connections.
    (e) for a period of (6) months, Stout and Villa are prohibited from, on
    behalf of a competitor, including Product Connections, (i) directly or
    indirectly servicing, diverting, or taking away any Covered Clients and
    Customers, (ii) directly or indirectly providing a service to Covered
    Clients and Customers, or (iii) conducting any business on behalf of
    Product Connections or any other business that offers events and retail
    merchandising services that are substantially similar to the activities
    Stout and Villa conducted on behalf of CROSSMARK.
    –9–
    (f) interfering with any contracts or agreements CROSSMARK has
    with [Client X and Client Y], or otherwise directly or indirectly, or by
    assisting or encouraging others, taking any steps to cause any current
    client or customer of CROSSMARK, including [Client X and Client
    Y], to divert, withdraw, curtail or cancel any of their business with
    CROSSMARK.
    (g) the Former Employees are prohibited from soliciting or attempting
    to solicit, directly or indirectly, or by assisting or encouraging others,
    to call on or market services or products to CROSSMARK Covered
    Customers and Clients.
    (h) inducing or attempting to induce or soliciting or attempting to
    solicit, in any manner, directly or indirectly, or by assisting or
    encouraging others, or calling on, marketing products or services to, or
    performing engagements for [Client X or Client Y]; notwithstanding
    this prohibition, (i) Product Connections is not prohibited from
    responding to an RFP from [Client X and Client Y] that either initiates
    on its own volition, without direct or indirect solicitation by Product
    Connections, or (ii) if CROSSMARK is terminated by [Client X or
    Client Y] prior to the expiration of any current agreement’s term
    without solicitation or interference by Product Connections, this
    provision does not prohibit Product Connections from responding to a
    request for proposal received from that client or customer.
    (i) prohibiting and restraining Palmer from working for Product
    Connections or any other competitor’s events and retail merchandising
    business in a capacity that would likely result in the Former Employees’
    use or disclosure of CROSSMARK trade secrets or confidential or
    proprietary information, including specifically trade secret, confidential
    and proprietary information relating to digital transformation, virtual
    engagement, and digital demo services.
    (j) prohibiting Product Connections from including in its virtual
    engagement experience or digital demo product any features, benefits
    and functionality that is or derives from CROSSMARK’s trade secret,
    confidential or proprietary information, including any innovation that
    Palmer learned of while employed by CROSSMARK.
    (k) altering, deleting, removing or writing over in any respect any
    documents, computer files (including, but not limited to, e-mails, hard
    drives, thumb drives, disc drives, zip drives), data, drafts or other
    –10–
    materials obtained from or belonging to CROSSMARK or containing
    or referring to CROSSMARK’s trade secrets or confidential or
    proprietary information, including any such devices, servers or other
    storage means, to which CROSSMARK documents or confidential
    information have been copied.
    (l) altering, deleting, removing or writing over in any respect any
    documents, computer files (including, but not limited to, e-mails, hard
    drives, thumb drives, disc drives, zip drives), data, communications,
    drafts or other things relating in any way to (i) any business relationship
    between the Former Employees and existing or prospective customers
    or clients of CROSSMARK to whom the Former Employees provided
    or plan to provide products and/or services since leaving
    CROSSMARK, until such time as those materials may be turned over
    in discovery or until further order of the Court; (ii) the Former
    Employees’ actual or potential employment by Product Connections,
    including any contact of the Former Employees by anyone at Product
    Connections before they became employed by Product Connections;
    (iii) the Former Employees’ solicitation or recruitment of persons
    employed by CROSSMARK to join Product Connections until such
    time as those materials may be turned over in discovery or until further
    order of the Court; and (iv) the Former Employees’ direct or indirect
    attempts to solicit from or perform for any Covered Client or Customer
    any services which are similar to or the same as any services that
    CROSSMARK performs or solicits.
    Additionally, the temporary injunction contains a “Device Turnover Order”
    (DTO) that states:
    The Court further ORDERS that, in light of Defendants’ conduct to
    date which reveals efforts of deception and concealment and actual
    misappropriation of CROSSMARK Confidential Information by at
    least one Former Employee, and in order to maintain the status quo,
    Defendants must immediately produce to CROSSMARK’s outside
    counsel for forensic inspection any company or personal laptops, hard
    drives, thumb drives (including all thumb drives used by any Former
    Employee while working for CROSSMARK) or other digital storage
    devices (1) used by the Former Employees in their work for Product
    Connections and which contain CROSSMARK information, (2) used
    by the Former Employees while working for CROSSMARK, and (3) in
    possession of Defendants on which may be maintained
    –11–
    CROSSMARK’s Confidential Information and Trade Secrets.
    CROSSMARK shall treat the production of these devices as
    “Attorneys’ Eyes Only,” as defined in the Proposed Protective Order
    filed conjunctively with this Petition, and shall only permit a forensic
    expert to review these devices after signing the protective order on an
    “Attorneys’ Eyes Only” basis.
    Appellants filed a November 5, 2020 “Emergency Motion to Clarify Device
    Turnover Order.” They contended, among other things, that (1) “there exists a
    dispute between the Parties as to whether the three prongs in the Device Turnover
    Order are intended to be conjunctive or disjunctive”; (2) the phrase “may be
    maintained” and the term “CROSSMARK information” are excessively broad; and
    (3) the DTO is improper because “Crossmark made no showing that it is unable to
    acquire appropriate discovery through reasonable means, or that Defendants would
    not comply with such requests.”2 The trial court held a November 17, 2020 hearing
    at which it orally “clarified” that the order requires appellants to turn over any
    devices that meet any one of the three prongs and that the third prong’s phrase “may
    be maintained” means “is maintained.” After this appeal was filed, this Court granted
    appellants’ request to stay the DTO pending this appeal’s resolution.
    Analysis
    2
    On that same date, appellants also filed a request for findings of fact and conclusions of law in which
    they asked that the trial court (1) specify the causes of action as to which Crossmark “has shown itself
    entitled to injunctive relief based on a probable right to relief” and (2) “issue findings of fact on the basis
    of its ruling that Plaintiff has shown a “probable, irreparable, and imminent injury” in the event Defendants
    are not prohibitively enjoined as set forth in the Order (items (a)–(l)), and mandatorily enjoined to
    immediately produce their personal and work computers, hard drives, and other storage devices for forensic
    examination, as ordered . . . .” The trial court did not file findings of fact or conclusions of law.
    –12–
    The purpose of a temporary injunction is to preserve the status quo of the
    subject matter of a suit pending a trial on the merits. Wimbrey v. WorldVentures
    Mktg., LLC, No. 05-19-01520-CV, 
    2020 WL 7396007
    , at *2 (Tex. App.—Dallas
    Dec. 17, 2020, no pet.) (mem. op.) (citing Butnaru v. Ford Motor Co., 
    84 S.W.3d 198
    , 204 (Tex. 2002)). The extraordinary equitable remedy of an injunction must be
    carefully regulated and confined to proper cases. El Tacaso, Inc. v. Jireh Star, Inc.,
    
    356 S.W.3d 740
    , 743 (Tex. App.—Dallas 2011, no pet.).
    There are two general types of temporary injunctions: prohibitive and
    mandatory. Health Care Servs. Corp. v. E. Tex. Med. Ctr., 
    495 S.W.3d 333
    , 337 (Tex.
    App.—Tyler 2016, no pet.). A prohibitive injunction forbids conduct, and a
    mandatory injunction requires it. 
    Id.
    To obtain a temporary injunction, the applicant must plead and prove three
    elements: (1) a cause of action against the defendant; (2) a probable right to the relief
    sought; and (3) a probable, imminent, and irreparable injury in the interim. Butnaru,
    84 S.W.3d at 204. The probable right to relief element does not require the applicant
    to show that it will prevail at trial, nor does it require the trial court to evaluate the
    probability that the applicant will prevail at trial. Young Gi Kim v. Ick Soo Oh, No.
    05-19-00947-CV, 
    2020 WL 2315854
    , at *2 (Tex. App.—Dallas May 11, 2020, no
    pet.) (mem. op.). Rather, it requires the applicant to present enough evidence to raise
    a bona fide issue as to its right to ultimate relief. 
    Id.
     This requires the applicant to
    produce some evidence supporting every element of at least one valid legal theory.
    –13–
    Id.; see also Dallas Anesthesiology Assocs., P.A. v. Tex. Anesthesia Grp., P.A., 
    190 S.W.3d 891
    , 896–97 (Tex. App.—Dallas 2006, no pet.) (“To establish a probable
    right to the relief sought, an applicant is required to allege a cause of action and offer
    evidence that tends to support the right to recover on the merits.”). A party proves
    irreparable injury for injunction purposes by proving damages would not adequately
    compensate the injured party or cannot be measured by any certain proper pecuniary
    standard. Young Gi Kim, 
    2020 WL 2315854
    , at *5. A preliminary mandatory
    injunction is proper only if a mandatory order is necessary to prevent irreparable
    injury or extreme hardship. Health Care Servs., 495 S.W.3d at 238 (citing Iranian
    Muslim Org. v. City of San Antonio, 
    615 S.W.2d 202
    , 208 (Tex.1981)).
    Texas Rule of Civil Procedure 683 requires every order granting a temporary
    injunction to state the reasons for its issuance, be specific in terms, and describe in
    reasonable detail, and not by reference to the complaint or other document, the act
    or acts sought to be restrained. TEX. R. CIV. P. 683. The purpose of the rule is to
    ensure that parties are adequately informed of the acts they are enjoined from doing
    and why they are enjoined from doing them. El Tacaso, 
    356 S.W.3d at 744
    . Thus,
    the order must be specific and legally sufficient on its face and not merely
    conclusory, and it must be definite, clear and precise as possible. See 
    id.
     The trial
    court must set out in the temporary injunction order the reasons the court deems it
    proper to issue the injunction, including the reasons why the applicant will suffer
    injury if the injunctive relief is not ordered. 
    Id.
     (citing State v. Cook United, Inc., 464
    –14–
    S.W.2d 105, 106 (Tex. 1971)); see Freedom LHV, LLC v. IFC White Rock, Inc., No.
    05-15-01528-CV, 
    2016 WL 3548012
    , at *2 (Tex. App.—Dallas June 28, 2016, pet.
    dism’d) (mem. op.) (“[C]onclusory recitals of the elements of a temporary injunction
    without explanation, including about how [applicant] would suffer probable,
    imminent, and irreparable harm absent injunctive relief, are insufficient.”). The
    requirements of rule 683 are mandatory and must be strictly followed, even if a
    sound reason for granting relief appears elsewhere in the record. El Tacaso, 
    356 S.W.3d at 745
    .
    The decision to grant or deny a temporary injunction lies in the sound
    discretion of the trial court. E.g., Walling v. Metcalfe, 
    863 S.W.2d 56
    , 58 (Tex. 1993);
    Health Care Servs., 495 S.W.3d at 338. A reviewing court should reverse an order
    granting injunctive relief only if the trial court abused its discretion. Butnaru, 84
    S.W.3d at 204; see also Downer v. Aquamarine Operators, Inc., 
    701 S.W.2d 238
    ,
    241 (Tex. 1985) (trial court abuses its discretion when it acts arbitrarily or without
    reference to any guiding rules or principles). Our abuse-of-discretion review requires
    that we “view the evidence in the light most favorable to the trial court’s order,
    indulging every reasonable inference in its favor,” and defer to the trial court’s
    resolution of conflicting evidence. Amend v. Watson, 
    333 S.W.3d 625
    , 627 (Tex.
    App.—Dallas 2009, no pet.); see also McGuire-Sobrino v. TX Cannalliance LLC,
    No. 05-19-01261-CV, 
    2020 WL 4581649
    , at *6 (Tex. App.—Dallas Aug. 10, 2020,
    –15–
    no pet.) (mem. op.) (trial court has broad discretion in determining whether
    pleadings and evidence support temporary injunction).
    Challenge to temporary injunction elements
    We begin with appellants’ second issue, in which they contend the trial court
    abused its discretion by granting injunctive relief because Crossmark did not satisfy
    the second and third temporary injunction elements—a probable right to relief and a
    probable, imminent, and irreparable injury in the interim.3
    Probable right to relief
    We disagree with appellants’ position that no probable right to relief was
    shown. Crossmark asserted a TUTSA claim against all defendants. See TEX. CIV.
    PRAC. & REM. CODE §§ 134A.001–.008. The elements of a TUTSA claim are:
    (1) ownership of a trade secret; (2) misappropriation of the trade secret; and (3) an
    injury, if the plaintiff is seeking damages. E.g., EJ Madison, LLC v. Pro-Tech Diesel,
    Inc., 
    594 S.W.3d 632
    , 643–44 (Tex. App.—El Paso 2019, no pet.) (citing TEX. CIV.
    PRAC. & REM. CODE §§ 134A.002(1), (3), (6), 134A.004(a)). TUTSA defines “trade
    secret” as any type of information that the owner has taken reasonable measures to
    keep secret and which derives economic value, potential or actual, from not being
    generally known to others who can obtain economic value from the disclosure or
    3
    We address this issue first because its resolution would accord appellants the greatest relief in that
    sustaining the argument would undermine the entire basis of Crossmark’s right to an injunction. See
    Hernandez v. Combined Ins. Co. of Am., No. 02-20-00225-CV, 
    2021 WL 520456
    , at *1, 6 (Tex. App.—Fort
    Worth Feb. 11, 2021, no pet.) (mem. op.).
    –16–
    use. TEX. CIV. PRAC. & REM. CODE § 134A.002(6). “Misappropriation” includes
    “(A) acquisition of a trade secret of another by a person who knows or has reason to
    know that the trade secret was acquired by improper means; or (B) disclosure or use
    of a trade secret of another without express or implied consent by a person who:
    (i) used improper means to acquire knowledge of the trade secret; [or] (ii) at the time
    of disclosure or use, knew or had reason to know that the person’s knowledge of the
    trade secret was: (a) derived from or through a person who used improper means to
    acquire the trade secret; (b) acquired under circumstances giving rise to a duty to
    maintain the secrecy of or limit the use of the trade secret; or (c) derived from or
    through a person who owed a duty to the person seeking relief to maintain the
    secrecy of or limit the use of the trade secret.” Id. § 134A.002(3). “Improper means”
    includes “theft, bribery, misrepresentation, breach or inducement of a breach of a
    duty to maintain secrecy, to limit use, or to prohibit discovery of a trade secret, or
    espionage through electronic or other means.” Id. § 134A.002(2).
    Appellants contend (1) “Crossmark admits that the Digital Demo Product and
    its components are readily observable and thus not ‘secret’”; (2) “Crossmark
    presented no actual evidence that any Appellant acquired Crossmark’s alleged trade
    secrets by improper means”; and (3) Crossmark cannot satisfy its burden “without
    some evidence of use or injury.”
    As to the existence of a trade secret, Mr. Lynch testified (1) Crossmark
    possesses information it considers confidential, including playbooks and digital
    –17–
    transformation strategies, that would give a competitor “insight into what we’re
    working on” and an opportunity “to cut corners and create a shortcut to allow them
    to be able to compete effectively and potentially even, you know, take it further faster
    than we are”; (2) Crossmark takes multiple steps to protect that information,
    including limiting access and requiring employees to sign confidentiality
    agreements; and (3) the digital demo display customers see in stores is “just the tip
    of the iceberg” and does not constitute the entirety of Crossmark’s strategy.
    The evidence also showed (1) Mr. Stout, Ms. Villa, Ms. Palmer, and Ms. King
    worked on the same Client X events team at Crossmark; (2) Mr. Stout and Ms. Villa
    concealed their intentions to join Product Connections; (3) Ms. Palmer joined
    Product Connections in February 2020, just as Mr. Stout’s and Ms. Villa’s non-
    compete agreements were expiring; (4) a few months later, just as Crossmark was
    launching its digital demo product for which it was planning additional
    enhancements, Product Connections announced its “eerily similar execution” that
    was “a very strong replica” of Crossmark’s and was described as “patent pending”;
    (5) both Ms. Villa and Ms. Palmer appeared in Product Connections’ related social
    media video, which “mirrored almost identically what [Crossmark] had done” in the
    Client X digital demo presentation; (6) Ms. King left Crossmark for Product
    Connections shortly thereafter with a thumb drive containing files downloaded from
    her Crossmark computer with names pertaining to Crossmark client services; and
    (7) those files were accessed on a different computer after she left Crossmark.
    –18–
    Though appellants argue “Crossmark’s allegations about King simply do not
    support relief against Appellants,” her actions, along with the other evidence, support
    an inference of appellants’ participation in concerted acts to improperly acquire and
    use Crossmark’s trade secrets. On this record, we conclude the trial court did not
    abuse its discretion by determining Crossmark presented enough evidence to raise a
    bona fide issue as to its right to ultimate relief on its TUTSA claim. See Young Gi
    Kim, 
    2020 WL 2315854
    , at *2; see also Hernandez v. Combined Ins. Co. of Am., No.
    02-20-00225-CV, 
    2021 WL 520456
    , at *17–18 (Tex. App.—Fort Worth Feb. 11,
    2021, no pet.) (mem. op.) (rejecting no-probable-right-to-relief attacks to temporary
    injunction that were based on disagreement with trial court’s inferences regarding
    obtaining and use of confidential information).
    Probable, imminent, and irreparable injury
    As to a probable, imminent, and irreparable injury in the interim, appellants
    assert Crossmark “presented nothing more than speculation and conjecture regarding
    Appellants’ actions and Crossmark’s feared injuries” and failed to show it could not
    be adequately compensated in damages. We disagree.
    We have already addressed and rejected appellants’ challenge to the proof of
    their actions in taking and using Crossmark’s confidential information regarding a
    “multigenerational” digital demo product for which multiple enhancements are
    planned. See Hernandez, 
    2021 WL 520456
    , at *18 (noting that same already-
    challenged inferences supporting proof of alleged use of confidential information
    –19–
    supported imminent injury element). Additionally, Mr. Lynch testified Crossmark’s
    confidential digital transformation strategy information would give a competitor
    “insight into what we’re working on” and an opportunity “to cut corners and create
    a shortcut to allow them to be able to compete effectively and potentially even, you
    know, take it further faster than we are.” Thus, the trial court did not abuse its
    discretion by determining Crossmark satisfied its burden as to probable, imminent
    harm. See IAC, Ltd. v. Bell Helicopter Textron, Inc., 
    160 S.W.3d 191
    , 200 (Tex.
    App.—Fort Worth 2005, no pet.) (concluding imminent injury element was
    established where evidence showed defendants had possession of plaintiff’s data
    entitled to trade secret protection and were actively using that information to
    compete with plaintiff).
    Further, the use of confidential information in cases such as this has been
    described as “the epitome of irreparable injury.” Hernandez, 
    2021 WL 520456
    , at
    *21 (citing Thomas v. A*Med Mgmt., Inc., No. 01-19-00564-CV, 
    2020 WL 5269412
    ,
    at *5 (Tex. App.—Houston [1st Dist.] Sept. 3, 2020, no pet.) (mem. op.) (listing
    cases holding that damages for loss of customer goodwill and use of confidential
    information by a former employee may be difficult to quantify and constitute an
    irreparable injury)). Because the evidence showed a probable, imminent injury that
    cannot be measured by any certain proper pecuniary standard, the irreparable injury
    element was satisfied. See Frequent Flyer Depot, Inc. v. Am. Airlines, Inc., 
    281 S.W.3d 215
    , 228 (Tex. App.—Fort Worth 2009, pet. denied) (“[A]ssigning a dollar
    –20–
    amount to such intangibles as a company’s loss of clientele, goodwill, marketing
    techniques, and office stability, among others, is not easy.”)); Mabrey v. Sandstream,
    Inc., 
    124 S.W.3d 302
    , 319 (Tex. App.—Fort Worth 2003, no pet.) (“Irreparable harm
    may be established by evidence that disclosure of confidential information could
    enable competitors to mimic the marketing plans and strategies of the applicant and
    avoid the less successful strategies . . . .”); see also Sandberg v. STMicroelectronics,
    Inc., 
    600 S.W.3d 511
    , 537 (Tex. App.—Dallas 2020, pet. filed) (“Because the
    evidence showed Sandberg likely retained ST’s confidential information and had
    used or disclosed it, the trial court could find that ST was facing imminent harm, had
    suffered an irreparable injury, and had no adequate remedy at law.”).
    Compliance with rule 683 requirements
    Next, we turn to appellants’ first issue, in which they contend the temporary
    injunction should be “dissolved” because it does not comply with rule 683’s
    requirements.
    Reasons why irreparable injury will result
    According to appellants, the temporary injunction fails to comply with rule
    683 because it “does not state or explain the reasons why irreparable injury will
    result absent an injunction.” See El Tacaso, 
    356 S.W.3d at 744
    . Appellants also assert
    that the DTO, as a mandatory injunction, is subject to the “more rigorous standard”
    of “necessary to prevent irreparable injury or extreme hardship,” which the order
    does not address.
    –21–
    The temporary injunction order states:
    If Defendants are not enjoined as requested herein,
    CROSSMARK’s Confidential Information and Trade Secrets that
    CROSSMARK has spent significant time, talent, and effort cultivating,
    are threatened, thereby causing irreparable harm to CROSSMARK’s
    trade secrets, client relationships, goodwill and good reputation,
    because once CROSSMARK trade secrets are improperly used and
    disclosed, they are forever lost and such loss is cannot be calculated in
    money damages. Further, CROSSMARK’s customer and client
    goodwill, which has been developed over many years, will be harmed
    and such harm cannot be quantified in money damages.
    The damage that will be caused to CROSSMARK by the Former
    Employees’ probable and actual breach of the Confidentiality
    Agreements, the Former Employees’ use and disclosure of
    CROSSMARK Confidential Information and Trade Secrets, and
    Product Connections and Rose’s tortious interference and Product
    Connections’ misappropriation and probable disclosure of
    CROSSMARK Confidential Information and Trade Secrets, cannot be
    adequately compensated by money damages, leaving CROSSMARK
    with no adequate legal remedy. In addition, the only way to remedy the
    Former Employees’ breaches of their non-compete and non-solicitation
    obligations is through this equitable relief. Unless Defendants and all
    others through or with whom Defendants are acting are enjoined as
    requested herein, CROSSMARK will suffer irreparable injury and
    harm for which it lacks an adequate remedy of law.
    The Court further finds that CROSSMARK will suffer imminent
    and irreparable harm unless Defendants are immediately restrained and
    enjoined as set forth below.
    Consequently, the Court finds that a temporary injunction is
    necessary because it appears to the Court that the Former Employees
    are presently engaged in, or will engage in, the use and disclosure of
    CROSSMARK Confidential Information and Trade Secrets, and
    Product Connections are presently engaged in, or will engage in,
    tortiously interfering with agreements CROSSMARK has with its
    employees and clients and customers and misappropriation of
    CROSSMARK’s trade secrets, such that immediate relief is necessary
    to protect CROSSMARK’s contractual rights pending a trial on the
    merits. Further, the harm is irreparable because of the lack of any
    remedy at law to adequately compensate CROSSMARK for the
    damage which may be done to CROSSMARK’s trade secrets.
    Defendants’ use and disclosure of CROSSMARK’s trade secrets and
    –22–
    other confidential information, and/or probable misappropriation of
    CROSSMARK’s trade secrets will also irreparably harm
    CROSSMARK.
    Though much of this provision is conclusory, two portions address “reasons
    why” Crossmark will suffer irreparable injury: “because once CROSSMARK trade
    secrets are improperly used and disclosed, they are forever lost and such loss is
    cannot be calculated in money damages” and “CROSSMARK’s customer and client
    goodwill, which has been developed over many years, will be harmed and such harm
    cannot be quantified in money damages.” These portions specifically pertain to the
    use and disclosure of Crossmark’s trade secrets, which are the focus of the temporary
    injunction’s twelve prohibitive provisions. Thus, we conclude the temporary
    injunction adequately explains the reasons why irreparable injury will result absent
    the relief in those twelve provisions.
    As to the additional injunctive relief in the DTO—the turnover of appellants’
    digital storage devices for examination—the temporary injunction order does not
    address or explain why this mandatory relief is “necessary” to prevent irreparable
    injury or extreme hardship, or why legal remedies regarding discovery of electronic
    storage devices are inadequate. See Health Care Servs., 495 S.W.3d at 238; see also
    In re Weekley Homes, L.P., 
    295 S.W.3d 309
    , 320–22 (Tex. 2009) (orig. proceeding)
    (explaining discovery rules’ procedures and requirements for examining opponent’s
    electronic storage devices). Thus, the mandatory injunction portion of the temporary
    injunction order is improper. See Health Care Servs., 495 S.W.3d at 238; see also El
    –23–
    Tacaso, 
    356 S.W.3d at 747
     (concluding temporary injunction order’s “conclusory
    statement” that applicant “has shown that it will suffer an irreparable injury for
    which it has no other adequate legal remedy” did not satisfy rule 683’s requirement
    to “specify the reasons why the applicant will suffer irreparable harm for which there
    is no adequate remedy at law”).
    Specific and definite terms
    Additionally, appellants complain rule 683’s requirements are not met because
    the temporary injunction’s “undefined, vague, and inconsistent terms” force
    appellants “to speculate regarding whether their lawful conduct might violate the
    Injunction.” According to appellants, the temporary injunction (1) “does not define
    Crossmark’s trade secrets, confidential information, and proprietary information in
    any meaningful way, and instead inconsistently uses those terms to improperly
    enjoin lawful conduct that has no connection to this dispute,” and (2) “prohibits
    conduct with respect to wide swath of unidentified current, former, even potential
    ‘customers and clients’ of Crossmark—regardless of whether Appellants secured
    that relationship independent of or after any connection to Crossmark.”
    The temporary injunction order states:
    The Court finds CROSSMARK possesses trade secrets,
    confidential information, and other proprietary information relating to
    its “playbook,” digital transformation strategy, including its “Digital
    Demo Product” (collectively the “Digital Transformation Strategies”),
    its analytics and insight tools (the “Analytics Tools”), its customer and
    client contact lists (the “Contact Lists”), confidential pricing and
    costing strategy and analysis pertaining to its customers and clients (the
    “Customer Financial Strategy”), which were created through its
    –24–
    substantial expenditure of labor, skill and money. The “playbook”
    referenced above includes confidential information such as best
    practices, protocols, operating procedures, manuals, training guides,
    and other documents that enable CROSSMARK to adequately run its
    programs, including events, samplings, retail, alcohol beverage (“AB”),
    and juicing programs (collectively, the “Playbook”). Collectively for
    purposes of this Temporary Injunction, the Digital Transformation
    Strategies, the Analytics Tools, Contact Lists, Customer Financial
    Strategy and Playbook are referred to herein as the “CROSSMARK
    Confidential Information and Trade Secrets.”
    According to appellants, (1) “none of the subcategories used to define
    [CROSSMARK Confidential Information and Trade Secrets] are described with
    sufficient particularity” and (2) the order’s definitions regarding those subcategories
    “are too vague to instruct Appellants regarding what they are required to do.” We are
    not persuaded by appellants’ argument that the order’s use of “generic words” to
    define key terms precludes understanding—particularly when the individual
    appellants are all former Crossmark employees. The order specifically describes
    each component of Crossmark’s “Confidential Information and Trade Secrets” and
    clearly defines that term. To the extent the order uses that term, there is no lack of
    specificity.
    But the order also states, “The Court further finds that the CROSSMARK
    Confidential Information and Trade Secrets and other confidential and proprietary
    business       information   of   CROSSMARK       and    business   relationships   of
    CROSSMARK are assets belonging solely to CROSSMARK.” The terms
    “confidential,” “proprietary,” and “business information” are not defined or
    explained anywhere in the order, nor does the order’s context clarify them in any
    –25–
    discernable way. These undefined terms are used in provisions (b), (d)(ii), (i), (j) and
    (k).4 These terms are vague and fail to provide adequate notice to appellants of the
    acts they are restrained from doing in terms not subject to reasonable disagreement.
    See Ramirez v. Ignite Holdings, Ltd., No. 05-12-01024-CV, 
    2013 WL 4568365
    , at *4
    (Tex. App.—Dallas Aug. 26, 2013, no pet.) (mem. op.) (concluding temporary
    injunction violated rule 683 because it failed to define “Proprietary
    Information/Trade Secrets” with “enough specificity to give appellants notice of the
    acts they are restrained from doing”); see also Cooper Valves, LLC v.
    ValvTechnologies, Inc., 
    531 S.W.3d 254
    , 266 (Tex. App.—Houston [14th Dist.]
    2017, no pet.). Thus, provisions (b), (d)(ii), (i), (j), and (k) violate rule 683’s
    specificity requirement.5 See Ramirez, 
    2013 WL 4568365
    , at *4.
    Additionally, the temporary injunction order states:
    For purposes of this Temporary Injunction, “Covered Clients and
    Customers” means those persons or entities that CROSSMARK
    provided services to and that the Former Employees either had contact
    with, supervised employees who had contact with, or received
    proprietary information about within the last twenty-four (24) months
    period that they were employed by CROSSMARK.
    4
    We note that the language of provisions (i) and (j) inexplicably enjoins “prohibiting” and “restraining”
    appellants from certain acts. We address those provisions here to the extent the trial court’s intent was to
    enjoin the acts themselves.
    5
    Appellants assert that because provision (a) uses the term “confidential,” that provision also lacks the
    required specificity. We disagree. That provision’s language indicates the term “confidential” was meant to
    be used in the context of the properly defined term “Crossmark Confidential Information and Trade
    Secrets.” See HMS Holdings Corp. v. Public Consulting Grp., No. 05-15-00925-CV, 
    2016 WL 1179436
    , at
    *4 (Tex. App.—Dallas Mar. 28, 2016, no pet.) (mem. op.) (“The terms and paragraphs being
    challenged . . . must be read in the context of the injunction order as a whole.”).
    –26–
    Appellants contend this “broad and nebulous definition” does not satisfy rule
    683 because “[i]t is impossible for Appellants to know with certainty all of the
    ‘Covered Clients and Customers’ that they or someone they supervised may have
    serviced or for which they may have once received a spreadsheet containing
    information about.” We agree with appellants that this definition does not meet rule
    683’s specificity requirement. The meaning of “had contact with” is not clear, nor
    does the definition address how appellants would know whom their supervised
    employees “had contact with.” See Computek Comput. & Office Supplies, Inc. v.
    Walton, 
    156 S.W.3d 217
    , 220–21 (Tex. App.—Dallas 2005, no pet.) (“An injunction
    must be as definite, clear, and precise as possible and when practicable it should
    inform the defendant of the acts he is restrained from doing, without calling on him
    for inferences or conclusions about which persons might well differ and without
    leaving anything for further hearing.”). The term “Covered Clients and Customers”
    is used in provisions (e), (g), and (l)(iv). Thus, those provisions lack rule 683’s
    required specificity.6
    Appellants also complain provisions (c), (d)(i), (f), (h), and (l)(i) are invalid
    due to other non-specific terms. According to appellants, provision (c) is “overly
    broad” and “facially impermissible” because its language would prohibit interfering
    6
    Provision (e) is limited to “a period of (6) months.” Thus, any complaint regarding that provision
    became moot on April 21, 2021. Because appellate courts are prohibited from deciding moot controversies,
    see Nat’l Collegiate Athletic Ass’n v. Jones, 
    1 S.W.3d 83
    , 86 (Tex. 1999), our conclusions herein pertain
    only to the temporary injunction’s non-moot portions.
    –27–
    with an “at-will employment relationship.” We disagree that the term “contracts and
    agreements” in provision (c) is overly broad or encompasses every type of
    relationship. Rather, provision (c) adequately specifies and reasonably details the
    conduct prohibited. See TEX. R. CIV. P. 683.
    As to provision (d)(i), appellants complain of the language enjoining the
    former-employee appellants from recruiting “any persons formerly or currently
    employed by or associated with Crossmark.” Appellants contend this provision is
    “so facially broad” that it “impermissibly enjoin[s] lawful conduct,” as “there is no
    legal basis to enjoin Appellants from recruiting individuals who have left
    Crosmmark’s employment or who are not employed but merely ‘affiliated’ with
    Crossmark.” We agree. The term “associated with” is undefined and lacks
    specificity. Further, “[w]here . . . some acts are permissible and some are not, an
    injunction should not issue to restrain actions that are legal or about which there is
    no asserted complaint.” Webb v. Glenbrook Owners Ass’n, Inc., 
    298 S.W.3d 374
    , 384
    (Tex. App.—Dallas 2009, no pet.). We conclude provision (d)(i) is invalid.
    Regarding provision (f), appellants complain of the language enjoining them
    from “directly or indirectly . . . taking any steps to cause any current client or
    customer of CROSSMARK, including [Client X and Client Y], to divert, withdraw,
    curtail or cancel any of their business with CROSSMARK.” We agree with
    appellants that this provision lacks specificity not only as to the undefined term
    “current client or customer,” but also as to “indirectly . . . taking any steps” to cause
    –28–
    diversion of business from Crossmark. See Computek, 
    156 S.W.3d at
    220–21. Thus,
    provision (f) does not meet rule 683’s specificity requirement.
    Appellants contend that though provision (h) “may seem more tailored”
    because it prohibits them from soliciting only two specific clients, this provision is
    actually “incredibly broad” because it “prohibit[s] Appellants from reaching out not
    only to retailers where Crossmark’s product demonstrations occur . . . but to the
    companies who make the products being displayed or demonstrated.” But
    appellants’ argument in support of that position addresses provisions (g) and (h)
    together and focuses on the term “Crossmark covered Customers and Clients” in
    provision (g), which we rejected above as lacking specificity. Appellants do not
    explain, and the record does not show, how provision (h) itself extends beyond Client
    X and Client Y. We cannot agree with appellants that provision (h) lacks specificity
    or is overbroad. See TEX. R. CIV. P. 683; see also HMS Holdings Corp. v. Public
    Consulting Grp., No. 05-15-00925-CV, 
    2016 WL 1179436
    , at *3 (Tex. App.—Dallas
    Mar. 28, 2016, no pet.) (mem. op.) (“So long as the injunction is narrowly tailored,
    the fact that it may have the effect of restraining some competition does not render
    it an abuse of discretion.”).
    As to provision (l)(i), appellants complain that the scope of its restriction
    pertaining to “existing or prospective customers or clients of CROSSMARK” is
    “undefined and overbroad” because “it would prohibit Appellants from deleting
    anything ‘relating in any way’ to potential customers of Crossmark.” They argue
    –29–
    provision (l)(i) impermissibly enjoins them from “deleting data that is wholly
    unrelated to the subject matter of the lawsuit.” We agree that the term “existing or
    prospective customers or clients of CROSSMARK” lacks the specificity rule 683
    requires.7 See TEX. R. CIV. P. 683.
    Finally, appellants contend the DTO lacks the specificity rule 683 requires
    because it contains similarly deficient undefined terms, including “CROSSMARK
    information” and “other digital storage devices.” We agree with appellants that those
    terms are too vague to inform them what is required of them without calling for
    inferences or conclusions about which persons might well differ. See Computek, 
    156 S.W.3d at
    220–21. Thus, in addition to its irreparable-injury deficiency already
    described above, the DTO is improper due to lack of specificity of those terms.
    Propriety of mandatory injunctive relief regarding electronic devices
    In their third issue, appellants assert this Court should vacate the DTO “for
    the additional reason that a trial court cannot circumvent Texas rules and procedures
    governing the permissible scope and proper conduct of electronic discovery by
    compelling pretrial electronic discovery under the guise of a mandatory injunction.”
    Appellants cite the Texas Rules of Civil Procedure governing discovery, which,
    among other things, specifically address “electronic or magnetic data” and establish
    a procedure for seeking the court’s protection from improper requests. See TEX. R.
    7
    Appellants’ rule 683 complaints on appeal do not specifically address provisions (l)(ii) or (l)(iii), nor
    do those provisions contain any of the deficient terms described above.
    –30–
    CIV. P. 192–96. Appellants argue there is no “other statutory mechanism for pursuing
    pretrial electronic discovery by mandatory injunction” and “the trial court abused its
    discretion by compelling pretrial ‘production’ and ‘inspection’ of Appellants’
    computers and other devices through the Device Turnover Order instead of the rules
    governing and limiting the scope of that discovery.”
    Appellants also contend the DTO “grants Crossmark’s attorneys direct,
    immediate, and unfettered access to Appellants’ devices without the procedural
    protections required by the Texas Supreme Court in In re Weekley Homes.” See
    Weekley, 295 S.W.3d at 311, 322 (summarizing “proper procedure” for electronic
    discovery under Texas Rule of Civil Procedure 196.4 and concluding trial court
    abused its discretion by ordering defendant’s employees to turn over computer hard
    drives to plaintiff’s forensic experts for searching where plaintiff failed to
    demonstrate “the particular characteristics of the electronic storage devices involved,
    the familiarity of its experts with those characteristics, or a reasonable likelihood
    that the proposed search methodology would yield the information sought”).
    According to appellants, “The fact that the trial court granted this relief under the
    guise of a mandatory inunction—with the threat of contempt—does not change the
    order’s nature as one compelling pretrial electronic discovery. Thus, In re Weekley
    Homes applies.”
    Weekley involved rule 196.4 discovery rather than a temporary injunction and
    was not a trade secrets case. Appellants cite no authority mandating Weekley’s
    –31–
    application here and we have found none. Further, the law governing mandatory
    injunctive relief is consistent with Weekley’s requirement that “trial courts should be
    mindful of protecting sensitive information and utilize the least intrusive means
    necessary to facilitate discovery of electronic information.” Id. at 321. As described
    above, rule 683 requires an injunction order to be specific and detailed and to “set
    forth the reasons for its issuance.” TEX. R. CIV. P. 683; see El Tacaso, 
    356 S.W.3d at 747
     (temporary injunction order must “specify the reasons why the applicant will
    suffer irreparable harm for which there is no adequate remedy at law”). And a
    preliminary mandatory injunction is proper only if a mandatory order is “necessary”
    to prevent irreparable injury or extreme hardship. See Health Care Servs., 495
    S.W.3d at 238. Though the DTO in this case is deficient for the reasons described in
    our analysis above, we cannot conclude Texas law entirely precludes mandatory
    injunctions requiring production of digital storage devices when the applicable
    standards—including rule 683’s specificity and irreparable injury requirements—are
    met.
    Conclusion
    We reverse the DTO and the temporary injunction order’s provisions (b),
    (d)(i), (d)(ii), (e), (f), (g), (i), (j), (k), (l)(i), and (l)(iv) for defects of form. We
    otherwise affirm the trial court’s order.
    Additionally, we must determine whether we can reform the trial court’s order
    or whether it is necessary to remand for further proceedings. See TEX. R. APP. P.
    –32–
    43.3(a). Appellants contend the temporary injunction order “is not capable of being
    sufficiently reformed” by this Court because it requires substantial modifications
    more appropriate for the trial court’s consideration. We agree. Following our
    approach in similar cases, we remand this matter to the trial court for further
    proceedings consistent with this opinion, including consideration of protections for
    Crossmark’s confidential information that comply with rule 683. See Ramirez, 
    2013 WL 4568365
    , at *4; Computek, 
    156 S.W.3d at 224
    ; see also Cooper Valves, 531
    S.W.3d at 267.
    /Cory L. Carlyle//
    200937f.p05                              CORY L. CARLYLE
    JUSTICE
    –33–
    Court of Appeals
    Fifth District of Texas at Dallas
    JUDGMENT
    RETAIL SERVICES WIS CORPORATION                         On Appeal from the 429th Judicial District
    D/B/A PRODUCT CONNECTIONS,                              Court, Collin County, Texas
    NATHAN STOUT, AMANDA VILLA, AND                         Trial Court Cause No. 429-05122-2020.
    KATHERINE PALMER, Appellants                            Opinion delivered by Justice Carlyle. Justices
    Schenck and Reichek participating.
    No. 05-20-00937-CV         V.
    CROSSMARK, INC., Appellee
    In accordance with this Court’s opinion of this date, the trial court’s order is AFFIRMED in part
    and REVERSED in part. We REVERSE the “Device Turnover Order” portion of the trial court’s order
    and provisions (b), (d)(i), (d)(ii), (e), (f), (g), (i), (j), (k), (l)(i), and (l)(iv). In all other
    respects, the trial court's order is AFFIRMED. We REMAND this cause to the trial court for further
    proceedings consistent with this opinion.
    It is ORDERED that each party bear its own costs of this appeal.
    Judgment entered this 4th day of May, 2021.
    –34–