Houston Community College v. the Hall Law Group, PLLC and Dolcefino Consulting and Scott Laha ( 2021 )


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  • Opinion issued June 10, 2021
    In The
    Court of Appeals
    For The
    First District of Texas
    ————————————
    NOS. 01-20-00673-CV
    01-20-00689-CV
    01-20-00690-CV
    01-20-00691-CV
    01-20-00692-CV
    01-20-00693-CV
    01-20-00694-CV
    01-20-00695-CV
    ———————————
    HOUSTON COMMUNITY COLLEGE, Appellant
    V.
    THE HALL LAW GROUP, PLLC, DOLCEFINO CONSULTING,
    AND SCOTT LAHA, Appellees
    On Appeal from the 334th District Court
    Harris County, Texas
    Trial Court Case Nos. 2020-31380, 2020-31380A, 2020-31380B, 2020-31380C,
    2020-31380D, 2020-31380E, 2020-31380F, 2020-31380G
    MEMORANDUM OPINION
    Appellees, The Hall Law Group, PLLC (“Hall”), Dolcefino Consulting
    (“Dolcefino”), and Scott Laha submitted various requests to appellant, Houston
    Community College (“HCC”), for public information, pursuant to the Texas Public
    Information Act (“TPIA”).1 Asserting that HCC refused to release the requested
    information, appellees sought writs of mandamus to compel HCC to comply with
    their requests.2 HCC filed a plea to the jurisdiction, arguing that the trial court lacked
    subject matter jurisdiction over appellees’ claims because HCC is a governmental
    body and that appellees failed to establish a waiver of governmental immunity under
    the TPIA, i.e., that HCC had “refused” to act. The trial court found that HCC had
    failed to comply with the TPIA, including provisions governing the suspension of
    deadlines during an epidemic,3 and that such failure constituted a refusal to release
    public information under the TPIA. The trial court denied HCC’s plea to the
    jurisdiction and granted mandamus relief, ordering that HCC provide all public
    1
    See TEX. GOV’T CODE § 552.001–.376.
    2
    See id. § 552.321(a) (authorizing requestor to file suit for mandamus against
    governmental body that refuses to release public information).
    3
    See Act of May 17, 2019, 86th Leg., R.S., ch. 462, § 4, 
    2019 Tex. Gen. Laws 865
    ,
    866, amended by Act of May 11, 2021, 87th Leg., R.S., ch. 164, § 1 (S.B. 1225)
    (current version at TEX. GOV’T CODE § 552.233, “Temporary Suspension of
    Requirements for Governmental Body Impacted by Catastrophe”). Because the
    requests at issue were received, and this action was filed, prior to September 1, 2021,
    the effective date of the amendments, we apply the current version of the statute.
    2
    information responsive to appellees’ TPIA requests.            The trial court granted
    appellees’ motions to sever their requests into separate writs.4
    In its sole issue in this interlocutory appeal,5 HCC contends that the trial court
    erred in denying its plea to the jurisdiction.
    We affirm.
    Background
    In its plea to the jurisdiction, HCC stated that, on December 11, 2019, Hall
    served it with a request for public information under the TPIA, seeking seven
    categories of documents pertaining to HCC’s Chief Human Resources Officer, Janet
    May (“May”).6 On December 18, 2019, HCC acknowledged receipt of the request
    and sought clarification. On January 2, 2020, Hall responded with another TPIA
    4
    Trial court case no. 2020-31380 is appellate cause no. 01-20-00673-CV.
    Trial court case no. 2020-31380A is appellate cause no. 01-20-00689-CV.
    Trial court case no. 2020-31380B is appellate cause no. 01-20-00690-CV.
    Trial court case no. 2020-31380C is appellate cause no. 01-20-00691-CV.
    Trial court case no. 2020-31380D is appellate cause no. 01-20-00692-CV.
    Trial court case no. 2020-31380E is appellate cause no. 01-20-00693-CV.
    Trial court case no. 2020-31380F is appellate cause no. 01-20-00694-CV.
    Trial court case no. 2020-31380G is appellate cause no. 01-20-00695-CV.
    5
    See TEX. CIV. PRAC. & REM. CODE § 51.014(a)(8).
    6
    The precise nature of the requests is not pertinent to this appeal. Generally, the
    requests sought documents regarding May’s job duties and work schedule;
    complaints filed against her or relating to her; documents authorizing her to perform
    services on behalf of The Harris Center for Mental Health and IDD (“The Harris
    Center”); and documents regarding the number of African Americans she had
    recommended or approved for termination.
    3
    request, seeking seven new categories of documents.7 HCC requested clarification
    as to whether Hall’s response constituted a new or modified request. On January 7,
    2020, Hall responded to both requests by consolidating them into one request
    containing eleven items (“Request No. 1”). On January 17, 2020, HCC responded
    to Hall, stating that, after a diligent search, it did not have records responsive to six
    of the requested items and seeking clarification regarding the remaining five items.
    On February 4, 2020, HCC sent a request to the Office of the Attorney General
    (“OAG”), asking whether it was required to release information related to one of the
    five remaining items. On February 10, 2020, HCC released records to Hall related
    to two of the remaining items, and HCC notified Hall that it “did not have records
    responsive to the last two of its requested items” and considered the request closed.
    On March 4, 2020, Dolcefino submitted a TPIA request to HCC (“Request
    No. 2”), seeking information concerning certain land sale contracts. Seven business
    days later, however, HCC closed its offices for its scheduled Spring Break—March
    16, 2020 through March 20, 2020. Thereafter, beginning on March 20, 2020 and
    continuing thereafter, HCC “closed its offices indefinitely due to the COVID-19
    pandemic.”
    7
    Generally, the requests involved documents relating to May’s work at The Harris
    Center and records showing any payments she had made or received for her work.
    4
    HCC asserted that, beginning in late March, “much of the country (indeed the
    world) largely stopped functioning due to COVID-19.” And, “[a]mong the hundreds
    of state and local pronouncements issued throughout Texas in response to the
    pandemic, the [OAG] informed all governmental entities” that the computation of
    “business days” under the TPIA was affected as follows:
    If a governmental body has closed its physical offices for purposes of a
    public health or epidemic response or if a governmental body is unable
    to access its records on a calendar day, then such day is not a business
    day, even if staff continues to work remotely or staff is present but
    involved directly in the public health or epidemic response.
    Accordingly, on April 3, 2020, HCC notified Dolcefino of HCC’s closure due
    to the COVID-19 pandemic, stating that it would “process open records
    requests . . . upon HCC’s return to normal operations/business days, in accordance
    with the [TPIA] and the [OAG’s] guidelines,” as follows:
    To protect the health and safety of our students, faculty, and staff with
    regard to COVID-19 (Coronavirus), [HCC] facilities are closed
    beginning March 20, 2020 until further notice. Due to the COVID-19
    pandemic and the Texas Governor’s recent disaster declaration, HCC
    is following the Texas Attorney General’s guidelines regarding the
    [TPIA]. The Attorney General has clarified that if a governmental body
    has closed its physical offices for purposes of a public health or
    epidemic response or if a governmental body is unable to access its
    records on a calendar day, then such day is not a business day for
    purposes of the [TPIA], even if staff continues to work remotely or staff
    is present but involved directly in the public health or epidemic
    response. As such, HCC will process open records requests submitted
    during HCC’s closure/period of altered operations and will continue to
    process pending requests such as yours upon HCC’s return to normal
    operations/business days, in accordance with the [TPIA] and the
    Attorney General’s guidelines.
    5
    On April 13, 2020, Hall submitted a TPIA request to HCC (“Request No. 3”),
    seeking seven categories of information, including emails and text messages
    involving May, documents authorizing her work on personnel matters at The Harris
    Center, and May’s applications and resumes. On April 22, 2020, HCC again notified
    Hall of its closure due to the COVID-19 pandemic and stated that the request would
    be processed “upon HCC’s return to normal operations/business days, in accordance
    with the [TPIA] and the [OAG’s] guidelines.”
    On May 18, 2020, Hall submitted a TPIA request to HCC (“Request No. 4”),
    seeking two categories of information. On May 19, 2020, HCC again notified Hall
    of its closure due to the COVID-19 pandemic and stated that the request would be
    processed “upon HCC’s return to normal operations/business days, in accordance
    with the [TPIA] and the [OAG’s] guidelines.”
    On May 25, 2020, Hall filed a Petition for Writ of Mandamus, asking the trial
    court to compel HCC to comply with the TPIA by producing all public information
    requested in each of Hall’s requests, i.e., Request Nos. 1, 3, and 4.
    On June 23, 2020, Laha submitted a TPIA request to HCC (“Request No. 5”),
    seeking information about certain contracts and settlements. Later that day, HCC
    notified Laha of its closure due to the COVID-19 pandemic and stated that his
    request would be processed “upon HCC’s return to normal operations/business days,
    in accordance with the [TPIA] and the [OAG’s] guidelines.”
    6
    On June 25, 2020, Dolcefino submitted a TPIA request to HCC (“Request No.
    6”), seeking copies of certain settlement agreements and documents detailing certain
    expenditures. HCC asserts that, later the same day, it again notified Dolcefino of its
    closure due to the COVID-19 pandemic and stated that it would process the request
    “upon HCC’s return to normal operations/business days, in accordance with the
    [TPIA] and the [OAG’s] guidelines.”
    On June 29, 2020, Dolcefino submitted a TPIA request to HCC (“Request No.
    7”), seeking certain documents detailing the race and nationality of employees
    terminated from HCC since 2014. HCC again notified Dolcefino that it would
    process the request “upon HCC’s return to normal operations/business days, in
    accordance with the [TPIA] and the [OAG’s] guidelines.”
    On July 27, 2020, Dolcefino and Laha, alleging that HCC had refused to
    respond to their TPIA requests, intervened in Hall’s suit for mandamus relief. They
    asked the trial court to compel HCC to provide the public information requested in
    Request Nos. 2, 5, 6, and 7. They also asked the trial court to sever their requests
    and enter separate writs.
    On August 14, 2020, HCC filed its First Amended Plea to the Jurisdiction,
    seeking the dismissal of appellees’ claims. HCC asserted that the trial court lacked
    subject matter jurisdiction over appellees’ claims because HCC, as a governmental
    body, was immune from suit, and the TPIA provides only a limited waiver of
    7
    immunity in cases in which a governmental body has “refused” to supply public
    information. HCC asserted that there was no evidence that it had “refused” to give
    appellees access to the requested public information.
    HCC asserted that, with respect to Request No. 1, it had (1) conducted a good-
    faith search and notified Hall that it did not have any responsive information to
    several of its requests; (2) produced some responsive information; and (3) sought an
    OAG decision as to whether it was required to disclose certain information that it
    believed was protected by attorney-client privilege. HCC asserted that it received
    Request No. 2 on March 4, 2020 and began processing it. However, before it was
    complete, and before its deadline under the TPIA had expired, HCC closed its offices
    for Spring Break, which continued until March 20, 2020. On March 20, 2020, HCC
    closed its offices due to the COVID-19 pandemic. And, as of the date of its amended
    plea on August 14, 2020, HCC had remained closed. HCC asserted that appellees
    sent Request Nos. 3 through 8 while HCC’s offices were closed. Thus, pursuant to
    the OAG’s guidelines, HCC was not incurring “business days” under the TPIA and
    “had no obligation under the law to respond.” Rather, all statutory deadlines had
    indefinitely ceased.
    Subsequently, on August 19, 2020, Hall submitted another TPIA request to
    HCC (“Request No. 8”), seeking copies of certain purchase orders and related
    materials. On August 21, 2020, Hall filed a second amended petition for writs of
    8
    mandamus, asking the trial court to compel HCC to produce all public information
    requested in each of Hall’s TPIA requests, i.e., Request Nos. 1, 3, 4, and 8. Hall also
    asked the trial court to sever each request and issue a separate writ.
    In addition, Hall filed a response, which Dolcefino and Laha joined, to HCC’s
    First Amended Plea to the Jurisdiction. Appellees argued that the trial court had
    jurisdiction over their claims because they, as requestors, were statutorily authorized
    under the TPIA to seek mandamus relief when, as here, a public entity had refused
    either to release requested public information or to timely seek an OAG decision
    about the request. Appellees asserted that, with respect to Request No. 1, HCC’s
    mere request of an OAG opinion did not indefinitely excuse HCC from complying
    with their requests. And, no OAG opinion had been forthcoming. With respect to
    Request Nos. 2 through 8, HCC was required to take certain statutorily-mandated
    actions if it wished to delay the production of public information during the COVID-
    19 epidemic and that HCC had failed to comply. Appellees further asserted that the
    OAG’s guidelines were advisory and that the OAG had no authority to invalidate
    statutory law or to excuse HCC’s failure to comply with the TPIA.
    On September 24, 2020, the trial court denied HCC’s plea to the jurisdiction.
    In its order, the trial court expressly declined to rule on Request No. 1 (the combined
    request from December 2019 and January 2020), as follows:
    9
    The Court finds that HCC has partially responded to [Hall’s] December
    and January TPIA requests and withheld some information while
    seeking an opinion from the Attorney General.
    [Hall] asks the Court to find that HCC’s requests for clarification of its
    December and January TPIA requests were unreasonable stall tactics
    and that HCC was untimely in seeking an AG opinion. While the Court
    finds that some of HCC’s requests for clarification were reasonable,
    most were not. HCC advises that an opinion from the Attorney General
    has been received, but has not offered the opinion to the Court. [Hall]
    also has not provided any evidence that HCC has failed to follow the
    AG’s opinion. For this reason, the record is insufficient for the court to
    rule on the December and January TPIA requests and reserves
    Judgment on these requests until further proceedings.
    With respect to Request Nos. 2 through 8, the trial court found that “HCC’s
    purported justifications for not responding in any manner to these requests are not
    tenable and that the failure to respond is effectively a refusal to respond.”
    The trial court also granted appellees’ requested mandamus relief and severed
    each of the requests into a separate writ, as follows:
    With respect to Request No. 2,8 the trial court found:
    The record in this case shows that on March 4, 2020 Dolcefino
    served a written TPIA request on HCC. The request asked for four (4)
    categories of public information. The Court finds that the requests were
    reasonably clear as to the public information being sought and HCC
    never sought clarification of the requests.
    More than six (6) months have passed since Dolcefino served its
    March 4, 2020 TPIA requests on HCC. The record shows that HCC has
    not fully supplied all public information requested . . . and has not
    supplied the Court with a statutorily authorized excuse for failing to
    comply with the TPIA in responding to the . . . request. . . .
    8
    Trial court case number 2020-31380A.
    10
    With respect to Request No. 3,9 the trial court found:
    The record in this case shows that on April 13, 2020 Hall served
    a written TPIA request on HCC. The request asked for seven (7)
    categories of public information. The court finds that the requests were
    reasonably clear as to the public information being sought.
    More than five months have passed since Hall served its April
    13, 2020 TPIA requests on HCC. The record shows that HCC has not
    fully supplied all public information requested by [Hall] and has not
    supplied the Court with a statutorily authorized excuse for failing to
    comply with the TPIA in responding to the . . . request. . . .
    With respect to Request No. 4,10 the trial court found:
    The record in this case shows that on May 18, 2020 Hall served
    a written TPIA request on HCC. The request asked for two (2)
    categories of public information. The court finds that the requests were
    reasonably clear as to the public information being sought.
    More than four months have passed since Hall served its May 18,
    2020 TPIA requests on HCC. The record shows that HCC has not fully
    supplied all public information requested by [Hall] and has not supplied
    the Court with a statutorily authorized excuse for failing to comply with
    the TPIA in responding to the May 18, 2020 TPIA request. . . .
    With respect to Request No. 5,11 the trial court found:
    The record in this case shows that on June 23, 2020 Laha served
    a written TPIA request on HCC. The request asked for six (6) categories
    of public information. The Court finds that the requests were reasonably
    clear as to the public information being sought and HCC never sought
    clarification of the requests.
    More than forty-five (45) days have passed since Laha served his
    June 23, 2020 TPIA requests on HCC. The record shows that HCC has
    not fully supplied all public information requested . . . and has not
    9
    Trial court case number 2020-31380E.
    10
    Trial court case number 2020-31380F.
    11
    Trial court case number 2020-31380B.
    11
    supplied the Court with a statutorily authorized excuse for failing to
    comply with the TPIA in responding to the June 23, 2020 TPIA
    request. . . .
    With respect to Request No. 6,12 the trial court found:
    The record in this case shows that on June 25, 2020 Dolcefino
    served a written TPIA request on HCC. The request asked for two (2)
    categories of public information. The Court finds that the requests were
    reasonably clear as to the public information being sought and HCC
    never sought clarification of the requests.
    More than forty-five (45) days have passed since Dolcefino
    served its June 25, 2020 TPIA requests on HCC. The record shows that
    HCC has not fully supplied all public information requested . . . and has
    not supplied the Court with a statutorily authorized excuse for failing
    to comply with the TPIA in responding to the . . . request. . . .
    With respect to Request No. 7,13 the trial court found:
    The record in this case shows that on June 29, 2020 Dolcefino
    served a written TPIA request on HCC. The request asked for four (4)
    categories of public information. The Court finds that the requests were
    reasonably clear as to the public information being sought and HCC
    never sought clarification of the requests.
    More than forty-five (45) days have passed since Dolcefino
    served its June 29, 2020 TPIA requests on HCC. The record shows that
    HCC has not fully supplied all public information requested . . . and has
    not supplied the Court with a statutorily authorized excuse for failing
    to comply with the TPIA in responding to the . . . request. . . .
    With respect to Request No. 8,14 the trial court found:
    The record in this case shows that on August 19, 2020 Hall
    served [a] written TPIA request on HCC. The request asked for four (4)
    12
    Trial court case number 2020-31380C.
    13
    Trial court case number 2020-31380D.
    14
    Trial court case number 2020-31380G.
    12
    categories of public information. The court finds that the requests were
    reasonably clear as to the public information being sought.
    More than one month has passed since Hall served its August 19,
    2020 TPIA requests on HCC. The record shows that HCC has not fully
    supplied all public information requested by [Hall] and has not supplied
    the Court with a statutorily authorized excuse for failing to comply with
    the TPIA in responding to the August 19, 2020 TPIA request. . . .
    In addition, in each writ, the trial court found that:
    HCC’s failure to comply with the unambiguous requirements of Tex.
    Gov’t Code 552.233 governing a public entity’s suspension of the TPIA
    during an epidemic was not excused. Further, the record shows that
    HCC did not comply with the legal notice and requirements specified
    in the [TPIA] to suspend its compliance with the TPIA during an
    epidemic like COVID-19.
    The trial court ordered that HCC provide all public information responsive to each
    request. And, if HCC did not comply, appellees could have “any law enforcement
    officer compel compliance . . . by use of any and all lawfully permitted and available
    means.”
    Plea to the Jurisdiction
    In its sole issue, HCC argues that the trial court erred in denying its plea to the
    jurisdiction because HCC is a governmental body and appellees did not establish a
    waiver of governmental immunity under the TPIA, i.e., that HCC refused to seek an
    OAG decision as to whether appellees’ requested information constituted public
    information or refused to supply public information.           See TEX. GOV’T CODE
    § 552.321(a).
    13
    Standard of Review and Governing Legal Principles
    A trial court’s ruling on a jurisdictional plea is subject to de novo review. Tex.
    Nat. Res. Conservation Comm’n v. IT-Davy, 
    74 S.W.3d 849
    , 855 (Tex. 2002). A
    plea to the jurisdiction is a dilatory plea that seeks dismissal of a case for lack of
    subject matter jurisdiction. Harris Cty. v. Sykes, 
    136 S.W.3d 635
    , 638 (Tex. 2004).
    Although the plaintiffs’ claims may form the context against which the jurisdictional
    plea is determined, the purpose of the plea is “to defeat a cause of action without
    regard to whether the claims asserted have merit.” Bland Indep. Sch. Dist. v. Blue,
    
    34 S.W.3d 547
    , 554 (Tex. 2000).
    Review of a plea challenging the existence of jurisdictional facts, as here,
    mirrors that of a traditional summary-judgment motion. Mission Consol. Indep. Sch.
    Dist. v. Garcia, 
    372 S.W.3d 629
    , 635 (Tex. 2012); City of Hous. v. Guthrie, 
    332 S.W.3d 578
    , 587 (Tex. App.—Houston [1st Dist.] 2009, pet. denied) (“[T]his
    standard generally mirrors that of a summary judgment under Texas Rule of Civil
    Procedure 166a(c) . . . . By requiring the [governmental body] to meet the summary
    judgment standard of proof . . . , we protect the plaintiffs from having to put on their
    case simply to establish jurisdiction.”); see also TEX. R. CIV. P. 166a(c). A court
    may consider evidence as necessary to resolve a dispute over the jurisdictional facts,
    even if the evidence “implicates both the subject matter jurisdiction of the court and
    the merits of the case.” Tex. Dep’t of Parks & Wildlife v. Miranda, 
    133 S.W.3d 217
    ,
    14
    226 (Tex. 2004). We take as true all evidence favorable to the plaintiffs and indulge
    every reasonable inference and resolve any doubts in their favor. Id. at 228.
    If the governmental body meets its burden to establish that the trial court lacks
    jurisdiction, then the plaintiffs must show that there is a disputed material fact
    regarding the jurisdictional issue. Id. at 227–28. If the evidence raises a fact issue
    regarding jurisdiction, the plea cannot be granted and a factfinder must resolve the
    issue. Id. If the evidence is undisputed or fails to raise a fact issue, the plea must be
    determined as a matter of law. Id. at 228.
    Here, it is undisputed that HCC is a “governmental body” generally immune
    from suit, except where that immunity has been specifically waived by the
    legislature. See TEX. GOV’T CODE § 552.003(1)(A); Alamo Heights Indep. Sch. Dist.
    v. Clark, 
    544 S.W.3d 755
    , 770 (Tex. 2018); see also Mosley v. Houston Cmty. Coll.
    Sys., 
    951 F. Supp. 1279
    , 1290 (S.D. Tex. 1996).
    The TPIA provides a limited waiver of governmental immunity by allowing
    a requestor of public information to bring a suit for a writ of mandamus to compel a
    governmental body to release the information. See TEX. GOV’T CODE § 552.321(a).
    A requestor may seek mandamus relief under the TPIA if the governmental body
    “refuses” (1) to seek an OAG decision as to whether requested information is public
    or (2) to supply public information. See id. It is the refusal to supply public
    information that is the standard by which to determine whether governmental
    15
    immunity has been waived and whether a court has subject matter jurisdiction over
    the claim. City of Galveston v. CDM Smith, Inc., 
    470 S.W.3d 558
    , 572 (Tex. App.—
    Houston [14th Dist.] 2015, pet. denied) (“By its plain terms, the [TPIA’s] waiver of
    immunity for mandamus relief requires the [governmental body] to have ‘refuse[d]’
    to supply public information.”). In the context of the TPIA, to “refuse” means to
    “show or express a positive unwillingness to do or comply.” City of El Paso v.
    Abbott, 
    444 S.W.3d 315
    , 324 (Tex. App.—Austin 2014, pet. denied).
    The purpose of the TPIA is to provide accountability and transparency in
    government by establishing mechanisms to foster public access to government
    records. See TEX. GOV’T CODE § 552.001(a); Greater Hous. P’ship v. Paxton, 
    468 S.W.3d 51
    , 57 (Tex. 2015); Jackson v. State Office of Admin. Hearings, 
    351 S.W.3d 290
    , 293 (Tex. 2011) (noting purpose of TPIA to provide public with “complete
    information about the affairs of government and the official acts of public officials
    and employees”). The TPIA “shall be liberally construed in favor of granting a
    request for information.” TEX. GOV’T CODE § 552.001(b).
    Pursuant to the TPIA, “[a]n officer for public information of a governmental
    body shall promptly produce public information for inspection, duplication, or both
    on application by any person to the officer.” Id. § 552.221(a). “Promptly” means
    “as soon as possible under the circumstances, that is, within a reasonable time,
    without delay.” Id. If the governmental body cannot produce the public information
    16
    “within 10 business days” after the date the information is requested, it “shall certify
    that fact in writing to the requestor and set a date and hour within a reasonable time
    when the information will be available.” Id. § 552.221(d). If the request is “unclear
    to the governmental body, it may ask the requestor to clarify the request.” Id.
    § 552.222(b). For high volume requests, the governmental body may discuss with
    the requestor how the scope of the request might be narrowed. Id.
    If a governmental body wishes to withhold requested information from public
    disclosure that it considers to be within one of the exceptions under the TPIA, it
    must, “not later than the 10th business day” after receiving the request, ask the OAG
    for a decision on the matter, unless there has been a previous decision, and notify
    the requestor. Id. § 552.301. If the governmental body does not timely comply, the
    information at issue is presumed public and must be released, unless there is a
    compelling reason to withhold the information. Id. § 552.302.
    The deadlines under the TPIA may be extended during a catastrophic event.
    Government Code section 552.233, titled “Temporary Suspension of Requirements
    for Governmental Body Impacted by Catastrophe,” allows a governmental body
    impacted by a catastrophic event, including an epidemic (or pandemic) like
    COVID-19, to elect to “suspend” the requirements of the TPIA for a period of up to
    17
    14 consecutive days. See id. § 552.233 (defining “catastrophe” and providing
    procedure for electing “suspension period”).15
    Section 552.233 provides that:
    The requirements of [the TPIA] do not apply to a governmental body
    during the suspension period determined by the governmental body
    under Subsections (d) and (e) if the governmental body:
    (1) is currently impacted by a catastrophe; and
    (2) complies with the requirements of this section.
    Id. § 552.233(b). A governmental body that elects to temporarily suspend the
    TPIA’s requirements “must submit notice to the [OAG] that the governmental body
    is currently impacted by a catastrophe and has elected to suspend the applicability
    of those requirements during the initial suspension period,” which may not exceed
    “seven consecutive days.” See id. § 552.233(c)–(d). The governmental body may
    15
    In 2021, the Texas Legislature amended section 552.233 to provide that a
    “‘catastrophe’ does not mean a period when staff is required to work remotely and
    can access information responsive to an application for information electronically,
    but the physical office of the governmental body is closed.” See Act of May 17,
    2019, 86th Leg., R.S., ch. 462, § 4, 
    2019 Tex. Gen. Laws 865
    , 866, amended by Act
    of May 11, 2021, 87th Leg., R.S., ch. 164, § 1 (S.B. 1225) (current version at TEX.
    GOV’T CODE § 552.233). In addition, the Legislature added section 552.2211,
    providing that: “Except as provided by Section 552.233, if a governmental body
    closes its physical offices, but requires staff to work, including remotely, then the
    governmental body shall make a good faith effort to continue responding to
    applications for public information, to the extent staff have access to public
    information responsive to an application, pursuant to this chapter while its
    administrative offices are closed.” See Act of May 17, 2019, 86th Leg., R.S., ch.
    462, § 4, 
    2019 Tex. Gen. Laws 865
    , 866, amended by Act of May 11, 2021, 87th
    Leg., R.S., ch. 164, § 2 (S.B. 1225) (to be codified at TEX. GOV’T CODE § 552.2211).
    As noted above, we apply the current version of the TPIA.
    18
    extend the initial suspension period “one time” for “not more than seven consecutive
    days.” Id. § 552.233(e). A governmental body that suspends the applicability of the
    TPIA must provide certain notices to the public. Id. § 552.233(f). The OAG “shall
    prescribe the form of the notice that a governmental body must submit to the office”
    and “shall continuously post” on its website each notice submitted to the office under
    this section. Id. § 552.233(i), (j).
    Analysis
    In its live plea to the jurisdiction, HCC argued that the trial court lacked
    subject matter jurisdiction over appellees’ TPIA claims because the jurisdictional
    evidence establishes that HCC did not “refuse” (1) to seek an OAG decision as to
    whether the requested information was public or (2) to supply public information.
    See id. § 552.321; CDM Smith, 470 S.W.3d at 572.
    With respect to Request No. 1, under which Hall consolidated its December
    11, 2019 and January 2, 2020 requests, the trial court found that HCC had “partially
    responded” and had “withheld some information while seeking an opinion from the
    [OAG].” In addition, it found that, although HCC had advised that an OAG opinion
    had been received, HCC had not offered the opinion to the trial court. Conversely,
    Hall had “not provided any evidence that HCC ha[d] failed to follow the [OAG’s]
    opinion.” The trial court concluded that, “[f]or this reason, the record [was]
    insufficient for the court to rule.” And, it “reserve[d] judgment on these requests
    19
    until further proceedings.” We conclude that, there being fact issues regarding the
    trial court’s jurisdiction over Request No. 1 and no ruling, nothing is presented for
    our review. See Miranda, 133 S.W.3d at 227–28 (stating that if evidence raises fact
    issue regarding jurisdiction, plea cannot be granted and factfinder must resolve).
    With respect to Request Nos. 2 through 8, it is undisputed that HCC did not
    seek an OAG decision as to whether the requested information was public. See TEX.
    GOV’T CODE § 552.321. The parties do not dispute that the information appellees
    sought in Request Nos. 2 through 8 constituted “public information.” See id.
    § 552.002. The question presented is whether the jurisdictional evidence establishes
    that HCC refused to supply the requested public information. See id. § 552.321.
    Resolution of jurisdictional questions frequently entails, as here, issues of
    statutory construction, which itself presents a question of law. Abbott, 444 S.W.3d
    at 320. When construing a statute, our primary objective is to ascertain and give
    effect to the legislature’s intent. TEX. GOV’T CODE § 312.005; see TGS-NOPEC
    Geophysical Co. v. Combs, 
    340 S.W.3d 432
    , 439 (Tex. 2011). To discern that intent,
    we begin with the words of the statute. TEX. GOV’T CODE § 312.002. If a statute
    uses a term with a particular meaning or assigns a particular meaning to a term, we
    are bound by the statutory usage. Combs, 340 S.W.3d at 439. Undefined terms are
    typically given their ordinary meaning, unless a different or more precise definition
    is apparent from their use in the context of the statute.       Id.   If a statute is
    20
    unambiguous, we adopt the interpretation supported by its plain language unless
    such an interpretation would lead to absurd results. Id. We consider statutes as a
    whole. Id. We presume that the legislature chooses a statute’s language with care,
    including each word for a purpose, while purposefully omitting words not chosen.
    Id. If there is vagueness, ambiguity, or room for policy determinations in a statute
    or regulation, we may defer to agency interpretation unless it is plainly erroneous or
    inconsistent with the language of the statute, regulation, or rule. Id. at 438.
    Here, the TPIA required that HCC, on the application of any person,
    “promptly produce” public information.         See TEX. GOV’T CODE § 552.221(a).
    Again, “promptly” means “as soon as possible under the circumstances, that is,
    within a reasonable time, without delay.” Id.         If HCC could not produce the
    requested public information “within 10 business days” after the date of the request,
    HCC was required to “certify that fact in writing to the requestor and set a date and
    hour within a reasonable time when the information [would] be available.” Id.
    § 552.221(d).
    HCC does not dispute that it did not produce the public information responsive
    to Request Nos. 2 through 8 within 10 business days after the information was
    requested and did not “set a date and hour within a reasonable time when the
    information would be available,” as statutorily required See id. Nor does HCC
    dispute that it did not produce the requested public information by the time of the
    21
    trial court’s ruling, on September 24, 2020, which was up to six months after HCC
    received appellees’ requests. HCC admits that it did not process the requests, as
    required under the TPIA, and that it notified appellees that processing their requests
    was indefinitely postponed. Thus, the record supports the trial court’s finding that
    HCC’s “failure to respond [was] effectively a refusal to respond” under the TPIA.
    See id. § 552.321; Abbott, 444 S.W.3d at 324 (noting that, in context of TPIA, to
    “refuse” means to “show or express a positive unwillingness to do or comply”).
    Again, the TPIA provides that, during a catastrophic event, including a
    pandemic such as COVID-19, a governmental body may elect to temporarily
    suspend the ten-business-day deadline up to a total of 14 consecutive, or calendar,
    days. See TEX. GOV’T CODE § 552.233. It is undisputed that HCC did not make an
    election to temporarily suspend the applicability of the TPIA, although we note that
    HCC’s delays in releasing the requested public information exceeded the maximum
    suspension period under the statute regardless. See id.
    HCC argued in its plea to the jurisdiction that its failure to supply the public
    information at issue did not constitute a “refusal” under the TPIA because, in light
    of the COVID-19 pandemic, the OAG issued guidelines defining the term “business
    day” in the TPIA in a manner that suspended the TPIA indefinitely and rendered a
    temporary suspension unnecessary. See id. §§ 552.221(d), .233, .321. In support of
    22
    its argument, HCC attached to its plea a copy of the OAG’s guidelines, which the
    OAG posted on its website. The guidelines state:
    Update: Calculation of Business Days and COVID-19
    As part of the unprecedented response to coronavirus in Texas, and in
    light of the Governor’s recent disaster declaration, our office has
    received inquiries regarding the calculation of business days under the
    Public Information Act (the “Act”) and related use of the new
    temporary suspension process under section 552.233 of the
    Government Code.
    Section 552.233 of the Government Code permits a governmental body
    impacted by a catastrophe or disaster to suspend the applicability of the
    Act for up to 14 calendar days. Use of the section 552.233 suspension
    process is appropriate where a governmental [body] is open for
    business but determines that a catastrophe has interfered with its ability
    to comply with the Act. A section 552.233 suspension is not necessary
    if the governmental body is not open for business or if the applicable
    suspension period does not otherwise encompass a business day, as
    described below:
    • Holidays observed by governmental bodies are not business
    days.
    • Weekends are not business days.
    • Skeleton crew days are not business days.
    • A day on which a governmental body’s administrative offices are
    closed is not a business day.
    • If a governmental body has closed its physical offices for
    purposes of a public health or epidemic response or if a
    governmental body is unable to access its records on a calendar
    day, then such day is not a business day, even if staff continues
    to work remotely or staff is present but involved directly in the
    public health or epidemic response.
    (Emphasis added.)
    HCC asserted that it “closed its offices from Monday, March 16 to Friday,
    March 20, 2020, for spring break, and thereafter closed its offices beginning March
    23
    20, 2020 due to COVID-19.” And, “HCC’s offices remain closed to this day.”
    Relying on the emphasized language, it asserted, “HCC has not incurred any
    ‘business days’ under the TPIA since March 16, [2020] and all of its deadlines under
    the TPIA have ceased.” And, thus, “it was not refusing to comply” with the TPIA.
    HCC essentially asserted that this language authorized it to indefinitely postpone
    producing public information responsive to appellees’ requests and that it notified
    each requestor accordingly.
    HCC asserted that it was “processing” Request No. 2 when it closed for Spring
    Break on March 16, 2020. At that point, HCC had incurred only 7 business days
    since its receipt of the request. And, HCC remained closed for Spring Break through
    March 20, 2020. Thereafter, beginning on March 20, 2020, HCC “closed its offices
    indefinitely due to the COVID-19 pandemic.” HCC notified Dolcefino on April 3,
    2020 of HCC’s closure due to the COVID-19 pandemic and stated that it would
    process Request No. 2 “upon HCC’s return to normal operations/business days, in
    accordance with the [TPIA] and the [OAG’s] guidelines.”
    With respect to Request Nos. 3 through 8, HCC asserted that it notified each
    requestor immediately after receipt of their request that HCC was closed. Hall
    submitted Request Nos. 3 and 4 on April 13, 2020 and May 19, 2020, respectively.
    On April 22, 2020 and May 19, 2020, HCC again notified Hall of its closure due to
    the COVID-19 pandemic and stated that its requests would be processed “upon
    24
    HCC’s return to normal operations/business days, in accordance with the [TPIA]
    and the [OAG’s] guidelines.” Laha submitted Request No. 5 on June 23, 2020. HCC
    notified Laha that same day of its closure due to COVID-19 and that his request
    would be processed “upon HCC’s return to normal operations/business days, in
    accordance with the [TPIA] and the [OAG’s] guidelines.” Dolcefino submitted
    Request Nos. 6 and 7 on June 25 and 29, 2020, respectively. HCC again notified
    Dolcefino of its closure and stated that it would process the requests “upon HCC’s
    return to normal operations/business days, in accordance with the [TPIA] and the
    [OAG’s] guidelines.” Hall submitted Request No. 8 on August 19, 2020. On August
    20, 2020, HCC again notified Hall of its closure due to COVID-19 and that it would
    process the request “upon HCC’s return to normal operations/business days, in
    accordance with the [TPIA] and the [OAG’s] guidelines.”
    HCC notes that, “[t]hroughout the TPIA, the statute mandates that virtually
    all deadlines are calculated using the responding governmental entity’s ‘business
    days.’” See, e.g., TEX. GOV’T CODE §§ 552.221(d), .225(a), .233(g), .2615, .301(b).
    We note that the term “business day” is not defined in the TPIA. “When a statute
    uses a word that it does not define, our task is to determine and apply the word’s
    common, ordinary meaning.” Jaster v. Comet II Const., Inc., 
    438 S.W.3d 556
    , 563
    (Tex. 2014). In determining the common, ordinary meaning of a term, we may look
    to a “wide variety of sources, including dictionary definitions, treatises and
    25
    commentaries, our own prior constructions of the word in other contexts, the use and
    definitions of the word in other statutes and ordinances, and the use of the words in
    our rules of evidence and procedure.” 
    Id.
    The common meaning of the term “business day” is “[a] day that most
    institutions are open for business.” BLACK’S LAW DICTIONARY 402 (7th ed. 1999).
    The term “business day” is defined elsewhere in the Government Code, and in other
    statutes, as a day other than a Saturday, Sunday, or holiday. See TEX. GOV’T CODE
    § 2116.001 (“Business day” means a day other than a Saturday, Sunday, or banking
    holiday for a bank chartered under the laws of this state.”); see also TEX. EST. CODE
    § 452.004 (defining “business day” as “a day other than a Saturday, Sunday, or
    holiday recognized by this state”); TEX. FAM. CODE § 86.0011 (defining “business
    day” as “a day other than a Saturday, Sunday, or state or national holiday”); TEX.
    HEALTH & SAFETY CODE § 775.0221 (defining “business day” as “a day other than
    a Saturday, Sunday, or state or national holiday”); TEX. INS. CODE § 542.051
    (defining “business day” as “a day other than Saturday, Sunday, or holiday
    recognized by this state”); TEX. LOC. GOV’T CODE § 143.034 (“In computing this
    period, a Saturday, Sunday, or legal holiday is not considered a business day.”); TEX.
    PROP. CODE § 62.026 (providing that “business day” means “a day other than a
    Saturday, Sunday, or holiday recognized by this state”).
    26
    The OAG guidelines, in pertinent part, state that, “[a]s part of the
    unprecedented response to coronavirus in Texas, and in light of the Governor’s
    recent disaster declaration,” it has received inquiries regarding the “calculation of
    business days” under the TPIA. And, it concludes that a section 552.233 suspension
    is “not necessary” if the governmental body is “not open for business or if the
    applicable suspension period does not otherwise encompass a business day,” which
    it describes as follows:
    If a governmental body has closed its physical offices for purposes of a
    public health or epidemic response or if a governmental body is unable
    to access its records on a calendar day, then such day is not a business
    day, even if staff continues to work remotely or staff is present but
    involved directly in the public health or epidemic response.
    (Emphasis added.)
    Beginning with the context in which the OAG issued its guidelines, the Texas
    Disaster Act of 1975 (“Disaster Act”), codified at Government Code Chapter 418,
    is a “comprehensive, detailed continuity-of-government framework that carefully
    allocates powers, duties, and responsibilities across various levels of state
    government and multiple agencies.” State v. El Paso Cty., 
    618 S.W.3d 812
    , 831–32
    (Tex. App.—El Paso 2020, mand. dism’d) (Rodriguez, J., dissenting); see TEX.
    GOV’T CODE ch. 418. One of its stated purposes is to “clarify and strengthen the
    roles of the governor, state agencies, the judicial branch of state government, and
    local government in prevention of, preparation for, response to, and recovery from
    27
    disasters.” TEX. GOV’T CODE § 418.002(4). It authorizes the governor to waive or
    suspend certain statutory provisions, requirements, and deadlines if compliance
    would hinder or delay actions necessary to cope with a disaster. See id. § 418.016.
    On March 13, 2020, Governor Greg Abbott issued a proclamation certifying
    that COVID-19 “poses an imminent threat of disaster for all counties in the State of
    Texas.”16 Each month thereafter, throughout the time pertinent to this appeal, the
    Governor renewed his state disaster declaration and issued numerous emergency
    orders pertaining to the coronavirus pandemic.17 For instance, these orders included
    suspensions of portions of the Texas Open Meetings Act.18 See id.; see also TEX.
    GOV’T CODE ch. 551. However, we are unaware of, and HCC has not directed us to,
    any such orders suspending the TPIA.
    “The Attorney General is a member of the Executive Department whose
    primary duties are to render legal advice in opinions to various political agencies and
    to represent the State in civil litigation.” Perry v. Del Rio, 
    67 S.W.3d 85
    , 92 (Tex.
    2001); see TEX. GOV’T CODE § 402.021. “While Attorney General opinions are
    16
    The Governor of the State of Tex., Proclamation No. 41-3720 (issued Mar. 13,
    2020), 
    45 Tex. Reg. 2094
    , 2094–95 (2020).
    17
    See The Governor of the State of Tex., Exec. Orders GA-08–36, available at
    https://lrl.texas.gov/legeLeaders/governors/displayDocs.cfm?govdoctypeID=5&go
    vernorID=45 (last visited June 7, 2021).
    18
    See Office of Governor Greg Abbott, COVID-19 OMA Suspension Letter,
    https://www.texasattorneygeneral.gov/sites/default/files/files/divisions/open-
    government/COVID-19-OMA-Suspension-Letter.pdf (last visited June 7, 2021).
    28
    persuasive, they are not controlling on the courts.” Holmes v. Morales, 
    924 S.W.2d 920
    , 924 (Tex. 1996); see In re Smith, 
    333 S.W.3d 582
    , 588 (Tex. 2011) (“The
    opinion of the attorney general is not binding on this Court. . . .”).
    Here, HCC relies, not on a formal opinion by the OAG, but on guidelines
    posted on the OAG’s website. The OAG is tasked with “maintain[ing] uniformity
    in the application, operation, and interpretation” of the TPIA. TEX. GOV’T CODE
    § 552.011; Harris Cty. Appraisal Dist. v. Integrity Title Co., LLC, 
    483 S.W.3d 62
    ,
    66 (Tex. App.—Houston [1st Dist.] 2015, pet. denied).            “While the Attorney
    General’s interpretation of the [TPIA] may be persuasive, it is not controlling.” City
    of Dall. v. Abbott, 
    304 S.W.3d 380
    , 384 (Tex. 2010); Harris Cty. Appraisal Dist.,
    483 S.W.3d at 66.
    Again, our task in construing a statute is to give effect to the legislature’s
    intent in enacting it. Abbott, 304 S.W.3d at 384. We are ordinarily confined to the
    statute’s plain language. Id. When a provision is silent, such as to the definition of
    “business day,” as here, we look to the statute as a whole and strive to give it a
    meaning that is in harmony with its other provisions. Id.
    The TPIA is to be “liberally construed in favor of granting a request for
    information.” TEX. GOV’T CODE § 552.001(b).             And, a governmental body is
    required to “promptly produce public information . . . on application by any person
    to the officer.” Id. § 552.221(a). “Promptly” means “as soon as possible under the
    29
    circumstances, that is, within a reasonable time, without delay.” Id. The TPIA
    requires that if a governmental body cannot produce requested public information
    “within 10 business days” after the date of the request, it “shall certify that fact in
    writing to the requestor and set a date and hour within a reasonable time when the
    information will be available.” See id. § 552.221(d).
    In the language upon which HCC relies in the OAG’s guidelines, the OAG
    expanded the common definition of the term “business day,” as discussed above,
    such that the term, under the TPIA, does not include days on which a governmental
    body has closed its physical offices in response to an epidemic, i.e., COVID-19, even
    if staff continues to work remotely, without regard to duration. Notably, HCC
    asserts that, as of the date of the trial court’s ruling, HCC had thus been “closed” for
    over six months. It does not assert that, during that time, it was unable to access its
    records or that all of its staff was directly involved in the epidemic response. If,
    under such circumstances, “business days” do not accrue, then a governmental
    body’s duty to comply with the TPIA is suspended indefinitely. See id. § 552.221(d)
    (requiring production of requested public information within 10 “business days”).
    Again, as HCC notes, “[t]hroughout the TPIA, the statute mandates that virtually all
    deadlines are calculated using the responding . . . entity’s ‘business days.’”
    We conclude that the OAG’s interpretation of the term “business day” under
    the TPIA, insofar as it excludes days that a “governmental body has closed its
    30
    physical offices for purposes of a public health or epidemic response . . . , even if
    staff continues to work remotely,” without limit or regard to duration, is inconsistent
    with the TPIA as a whole, which is to be “liberally construed in favor of granting a
    request for information” and requires a governmental body to “promptly produce
    public information.” Id. §§ 552.001(b), 552.221(a); see Abbott, 304 S.W.3d at 384
    (noting that “[t]he Legislature has clearly expressed an intent that governmental
    entities respond promptly to requests for public information,” declining to follow
    OAG’s interpretation of TPIA provision involving silent matter and instead
    construing in light of “statute as a whole”).
    In addition, the OAG’s interpretation is inconsistent with section 552.233,
    which expressly addresses the processing of TPIA requests during an epidemic and
    caps the suspension period at a maximum of 14 consecutive days. See TEX. GOV’T
    CODE § 552.233; see Abbott, 304 S.W.3d at 384 (concluding that OAG’s
    interpretation of TPIA provision was “inconsistent with other provisions of the Act”
    and declining to follow).
    Because we are not persuaded by the OAG’s interpretation of the term
    “business day,” insofar as discussed, we decline to follow it.19 See Abbott, 304
    19
    We note that the attorney general must be served with a copy of any proceeding
    challenging the constitutionality of a statute or ordinance and is entitled to be heard.
    See TEX. CONST. art. V, § 32, TEX. GOV’T CODE § 402.010 (requiring courts to
    notify OAG of state constitutional challenges); TEX. CIV. PRAC. & REM. CODE
    § 37.006(b). This is not, however, a proceeding challenging the constitutionality of
    31
    S.W.3d at 384; see also Boeing Co. v. Paxton, 
    466 S.W.3d 831
    , 838 (Tex. 2015)
    (“While the Attorney General’s interpretation of the [TPIA] is entitled to due
    consideration, as with other administrative statutory constructions, such deference
    must yield to unambiguous statutory language.”); see, e.g., Abbott v. Tex. State Bd.
    of Pharmacy, 
    391 S.W.3d 253
    , 259 (Tex. App.—Austin 2012, no pet.); Allegheny
    Cas. Co. v. State, 
    52 S.W.3d 894
    , 900 (Tex. App.—El Paso 2001, no pet.); City of
    Garland v. Dall. Morning News, 
    969 S.W.2d 548
    , 554–55 (Tex. App.—Dallas
    1998), aff’d, 
    22 S.W.3d 351
     (Tex. 2000).
    We conclude that HCC did not establish as a matter of law that its failure to
    supply public information responsive to appellees’ requests did not constitute a
    “refusal” under the TPIA. See TEX. GOV’T CODE §§ 552.221(d), .321(a); CDM
    Smith, 470 S.W.3d at 572 (“By its plain terms, the [TPIA’s] waiver of immunity for
    mandamus relief requires the [governmental body] to have ‘refuse[d]’ to supply
    public information.”); see also Miranda, 133 S.W.3d at 227–28. Because we
    conclude that the trial court has jurisdiction over appellees’ TPIA claims, we hold
    that the trial court did not err in denying HCC’s plea to the jurisdiction.
    We overrule HCC’s sole issue.
    a statute or ordinance. We do not determine whether the OAG’s website guidelines
    vitiate Government Code section 552.233 because it is undisputed that HCC did not
    invoke section 552.233.
    32
    Conclusion
    We affirm the trial court’s denial of HCC’s plea to the jurisdiction.
    Sherry Radack
    Chief Justice
    Panel consists of Chief Justice Radack and Justices Landau and Countiss.
    33