sylvia-casas-ind-substantively-consolidated-bankruptcy-estates-of ( 2008 )


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    OPINION
    No. 04-06-00417-CV
    Sylvia CASAS, Robert Gundling, and Substantively Consolidated Bankruptcy Estates of
    Fountain View, Inc., as Successor to Summit Care Corp. and Summit Care Texas, L.P. d/b/a
    Comanche Trail Nursing Center,
    Appellants
    v.
    Rosamarie PARADEZ, as the Administrator and Heir at Law of the Estate of
    Tranquilino Mendoza, Deceased,
    Appellee
    From the 73rd Judicial District Court, Bexar County, Texas
    Trial Court No. 99-CI-17411
    Honorable Andy Mireles, Judge Presiding
    ON APPELLEE’S MOTION FOR REHEARING
    Opinion by:        Karen Angelini, Justice
    Sitting:           Catherine Stone, Justice
    Karen Angelini, Justice
    Steven C. Hilbig, Justice
    Delivered and Filed: June 25, 2008
    APPELLEE’S MOTION FOR REHEARING GRANTED; AFFIRMED
    On September 5, 2007, we issued an opinion affirming the judgment in part and reversing
    it in part. See Casas v. Paradez, No. 04-06-00417-CV, 
    2007 WL 2479602
    (Tex. App.—San Antonio
    Sept. 5, 2007). Appellee Rosamarie Paradez then filed a motion for rehearing, and after reviewing
    04-06-00417-CV
    it, we requested a response. After considering the motion for rehearing and responses filed, we grant
    appellee’s motion for rehearing and withdraw our prior opinion and judgment, and substitute this
    opinion and judgment in their place.
    This appeal involves a medical malpractice survival action brought by the decedent’s
    daughter, Appellee Rosamarie Paradez. The decedent, Tranquilino Mendoza, was eighty-one years
    old and residing in the Comanche Trail Nursing Center in Big Spring, Texas, when he was injured
    by his roommate. On appeal, all three appellants, Sylvia Casas, Robert Gundling, and Substantively
    Consolidated Bankruptcy Estates of Fountain View, Inc., as Successor to Summit Care Corporation
    and Summit Care Texas, L.P. d/b/a Comanche Trail Nursing Center (“the Summit Care Appellants”),
    argue the following: (1) the trial court erred in denying their respective motions for new trial because
    “the record contains improper and incurable jury argument”; (2) there is factually insufficient
    evidence to support the jury’s findings with respect to physical pain and mental anguish and with
    respect to physical impairment; (3) “a new trial is warranted because the jury’s damages awards are
    so excessive and egregious as to suggest that the jury’s finding resulted from passion or prejudice”;
    and (4) the trial court erroneously awarded judgment against Summit Care Corp., Summit Care
    Texas, L.P., Sylvia Casas, and Robert Gundling “in an amount exceeding the total of one
    compensatory damages cap, pursuant to former article 4590i, section 11.02.” The Summit Care
    Appellants also argue that (1) the trial court erroneously failed to give full faith and credit to a
    bankruptcy court’s order precluding Paradez from duplicative claims, and (2) the trial court should
    have found Summit Care Corp. to be a healthcare provider and applied the damages cap under
    former article 4590i, section 11.02. Gundling also argues that there is legally and factually
    insufficient evidence to support the jury’s finding of his negligence. We affirm.
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    FACTUAL AND PROCEDURAL BACKGROUND
    Before September 1, 1997, Comanche Trail Nursing Center was operated by Summit Care
    Corp., a publicly held corporation based in California that operated twenty nursing homes in Texas.
    After September 1, 1997, Comanche Trail was operated by Summit Care Texas, L.P., and Summit
    Care Corp.’s license as a “health care provider” was transferred from Summit Care Corp. to Summit
    Care Texas, L.P.1 Appellant Sylvia Casas was the administrator of Comanche Trail. Appellant
    Robert Gundling was a regional vice-president, employed by Summit Care Corp. Gundling, based
    in San Antonio, was responsible for enforcing the financial policies issued by Summit Care Corp.
    In January 1996, the CEO and Chairman of Summit Care Corp., Bill Scott, created an
    aggressive marketing and sales program to increase company revenues. The program’s objective was
    to add 212 new residents to company rolls, raising the occupancy rate in its Texas nursing homes to
    95% capacity. According to Scott, the addition of 212 new residents at an average rate of $65 per
    day would substantially increase revenues. In accomplishing this goal, Scott replaced managers and
    administrators with people who were more marketing oriented; he created specific sales programs
    and monthly census goals at each home; he required the senior vice-president of marketing and the
    Texas regional marketing director to make daily calls to each nursing home to ensure the new sales
    programs were being followed; and he held a weekly conference call with all marketing personnel
    to discuss the progress of each nursing home and compare the actual census to the goals set for each
    home.
    1
    About three months before a trial setting, both Summit Care Texas, L.P., and Summit Care Corp. filed for
    bankruptcy in California and sought to reorganize under Chapter 11. The bankruptcy court then confirmed a plan of
    reorganization, which provided for the substantive consolidation of all debts and assets of Summit Care Texas, L.P., and
    Summit Care Corp. Paradez’s case was then allowed to proceed to trial.
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    Comanche Trail was one of the nursing homes noted by Scott to have an unacceptable census
    level. Thus, Comanche Trail needed to increase its average census from 82 to 112 residents and
    convert 28 skilled nursing beds into Alzheimer’s beds. To accomplish these goals, it recruited
    patients from the Veteran’s Administration (“V.A.”) Hospital and the Big Spring State Mental
    Hospital. The V.A. was seen as a “source” for patients and was a primary marketing target. Thus,
    Comanche Trail began marketing itself as having an Alzheimer’s unit when, in fact, it was never
    licensed as a certified Alzheimer’s unit as required by state law.
    Robert Gundling was selected to oversee Texas operations and monitor the progress of
    Scott’s business plan. Gundling’s efforts, however, were criticized by Scott who informed Gundling
    that he needed to be “more aggressive dealing with census issues, like Big Spring [Comanche Trail]”
    and to get “tougher” “about census development in several facilities.” Indeed, Gundling admitted
    at trial, “It was all of our jobs to keep the number of beds filled, yes. That’s – that’s what the
    business was.” Thus, Gundling began to push Sylvia Casas, the Comanche Trail administrator, to
    increase her census. He required Casas to provide him with a daily census report, to report all
    resident discharges from Comanche Trail, and to state the reason for such discharge.
    The Director of Nursing at Comanche Trail, Carol Swafford, however, repeatedly warned
    Casas that the “Alzheimer’s wing” was in a state of crisis due to insufficient and inadequately trained
    staff. And Swafford complained the admission of psychiatric patients to the “Alzheimer’s” unit “was
    not appropriate; it was not a good mix” because “[w]e weren’t a psychiatric unit.”
    It was in this environment that on July 8, 1997, Comanche Trail recruited Geronimo Vela,
    a mentally incompetent veteran who had been involuntarily committed to the psychiatric unit at the
    V.A. hospital pursuant to an emergency detention order. Before Vela’s admission, the staff at
    Comanche Trail “knew that he had a history of violent behavior with family members and staff at
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    the V.A.” Thus, when he arrived at Comanche Trail, he was admitted to the nursing home’s secured
    unit “[b]ecause of his history of behavior problems and the possibility that he could wander.”
    From the moment Vela arrived at Comanche Trail he was physically violent. In his first
    eighty-two days, he had over thirty episodes of violence, sending four residents to the hospital.
    Swafford testified Vela was physically violent or attacked other residents “more times than [she]
    [could] count.”
    Casas was aware of Vela’s escalating violence. During daily meetings with Swafford, the
    Assistant Director of Nursing, and a Comanche Trail social worker, she was informed that Vela was
    a grave risk, was warned he was violent and aggressive “almost on a daily basis,” and was warned
    his violence was “escalating.” Yet, no one at Comanche Trail informed any of the residents’ families
    or Vela’s doctor about most of Vela’s attacks. Nor was Vela’s care plan revised in light of his violent
    behavior. Comanche Trail even failed to report most of Vela’s violent attacks to the State as required
    by law.
    As Vela’s violent behavior increased, the nursing department asked Casas to discharge Vela
    from the nursing home. Casas, however, refused, responding that she was concerned the census was
    down. Indeed, Casas’s concern regarding how her superiors would respond to the low census was
    valid. Two months after Vela was finally removed from the nursing home, Casas was criticized by
    Gundling and Summit Care Corp. for discharging residents to competitors.
    On September 26, 1997, the eighty-first day of Vela’s residence at Comanche Trail, Vela was
    moved, in violation of doctor’s orders, from the locked wing of the nursing home to the room of
    eighty-one year-old Tranquilino Mendoza. Mendoza’s room was the room located farthest from the
    nurses’ station. On September 28, 1997, Mendoza, who had been out of the nursing home for the
    weekend, returned to his room. Soon after he returned, Manuela Bernal, a nurse’s aide, heard raised
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    voices coming from Mendoza and Vela’s room. According to Bernal, Vela sounded aggressive, and
    she reported her concern to the charge nurse. Within half an hour of Bernal’s warning to the nurse,
    Vela picked up a double-insulated water pitcher full of water and began beating Mendoza. Under the
    stress of the repeated blows to Mendoza’s face and head, the pitcher shattered into jagged pieces of
    plastic. The pitcher lay in pieces on the floor covered with Mendoza’s blood. Mendoza was
    transported to the hospital by ambulance.
    On December 10, 1999, Mendoza filed this lawsuit. A year later, he died of pneumonia, and
    his daughter and the administrator of his estate, Rosamarie Paradez, substituted in as the main party.
    At trial, Paradez presented evidence that as a result of the attack Mendoza suffered from a severe
    concussion and brain damage. Paradez testified her father was never the same after the attack. In
    contrast, appellants argue that there is factually insufficient evidence to support the damages awarded
    and that the evidence showed Mendoza did not suffer any permanent damage and recovered quickly.
    Before trial, appellants had consistently contested liability. However, at trial, when Paradez
    called Bill Scott, Chairman of the Board for Summit Care, as her second witness, she asked Scott
    to clarify whether the Summit Care entities (whom he was representing) were contesting liability.
    Scott admitted liability for Mendoza’s injuries. When Gundling and Cases were asked about liability,
    they also spoke of accepting responsibility. Thus, at the jury charge conference, the Summit Care
    entities and Casas stipulated to liability. Gundling did not, and so the first question of the charge
    asked the jury whether Gundling’s negligence proximately caused Mendoza’s injuries, a question
    the jury answered in the affirmative. The jury also found Summit Care Corp. to be 35% responsible;
    Summit Care Texas, L.P., to be 35% responsible; Casas to be 25% responsible; and Gundling to be
    5% responsible. With regard to damages, the jury found $3 million in physical pain and mental
    anguish; $50,000 in disfigurement; and $7 million in physical impairment. The jury also found both
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    Summit Care entities had acted with malice and assessed $50 million against Summit Care Corp.
    and $100 million against Summit Care Texas, L.P., in exemplary damages.
    In entering judgment, the trial court applied the statutory damages caps pursuant to former
    article 4590i, and signed a judgment awarding over $10 million.
    INCURABLE JURY ARGUMENT
    A.     Background
    Counsel for both Summit Care entities began closing argument by stating that the defendants
    had accepted responsibility for the past nine years. Thus, counsel claimed, “The dispute in this case
    is what it has always been, and that is: A difference in what is fair and reasonable compensation for
    Mr. Mendoza.” Counsel then blamed Swafford, who had given devastating testimony against the
    defendants:
    We were ready from the first day to accept responsibility, but we had Ms. Swafford
    who wouldn’t and is coming around behind Ms. Casas and saying, “Oh, you lied.
    You hid things from the State.” It’s not Ms. Casas that was our problem. I mean,
    there are issues with Ms. Casas, and she admitted responsibility. You heard her talk
    about that. But Ms. Swafford was part of our problem.
    According to counsel, “The nursing home, Comanche Trail, accepts responsibility, and they always
    have.” And, in response to Paradez’s allegations of a cover-up, counsel argued that although the
    defendants “didn’t do what they were supposed to do,” they “weren’t trying to hide it.” In closing,
    he promised the jury members that the defendants would abide by their verdict:
    You’ll have the records. Look at it all. And look at the photographs. You’ll see them
    — and I’m going to let [co-counsel] talk more about this. You’ll see the injuries
    resolved over time. The dispute on that is the emotional injuries, you know? You all
    use your common sense. And I think that, you know, when you do, whatever you tell
    us, we’re going to abide by it, okay? I mean, there are — there are issues of appeals
    and stuff like that. But, I mean, you all are — we’re here to get you all to help us with
    this.
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    Co-counsel for the Summit Care entities then, during her closing argument, asked the jury
    members to take their emotion out of the case and argued Mendoza recovered quickly and was the
    same after the attack. She requested that instead of awarding Paradez $15 million as argued by
    Paradez’s counsel, fair and reasonable compensation would be “something in the range of
    $300,000.” She then asked the jury to consider “logical questions”:
    Ladies and gentlemen, as you answer these questions that the Judge has charged you
    to answer, you need to answer some logical questions. Let’s put the first one up. You
    want to go on to the next one? Thank you. These are some logical questions that you
    are going to have to bring your common sense to the table to answer. Why wouldn’t
    the family share their concerns if, in fact, they were seeing the changes that they
    described to you today. Why wouldn’t they do that? This is a family that did share
    personal information when it was appropriate. They shared personal information
    about their father when it was medically necessary. We saw the notes about why he
    was admitted in Parkland in 1995 and when he went back to Deerings in February of
    1999. Why wouldn’t the family share their concerns with some of those health care
    providers? Let’s go on to the next one. Where is Ray? We didn’t hear from Ray
    Mendoza in this case. Mr. Mendoza lived with Ray for a year and four months, from
    August of 1999 all the way up until December of 2000. We didn’t hear from Ray.
    Let’s go on to the next one. Where is the only medically-trained professional who
    saw Mr. Mendoza between August 13 of 1999 and December 20 of 2000, before he
    got to the hospital? Where is she? That’s Dr. Martin-Canicci. Why wasn’t she here?
    Where is she? If she really thought that there were serious problems with Mr.
    Mendoza when she interviewed him in June of 2000, why didn’t she come here and
    tell you about that? And why didn’t she get some treatment for Mr. Mendoza in June
    of 2000, before his death in December?
    Thus, on rebuttal, Paradez’s counsel began by responding to defense counsels’ arguments:
    I had a bunch of things that I wanted to say to you that I wrote out last night, and they
    all changed. They changed because of what was just said to you by these lawyers for
    these people. And they changed because I have never—I never believed, when we
    started this case, that their conduct before Mr. Mendoza was severely and brutally
    beaten could be matched. They outdid themselves. Tranquilino Mendoza wasn’t a
    rich man. He wasn’t a powerful man. He wasn’t an educated man. But he mattered.
    He mattered. Mr. Gundling, he mattered. Ms. Casas, he mattered. Mr. Scott, he
    mattered. The truth—I’ll tell you something that doesn’t matter to them. Not only
    does Mr. Mendoza not matter, the truth doesn’t matter. I want you to ask yourself
    who has been straight with you here, and I want to talk about that. Mr. Baine stood
    here before you and — Pull up that first quote. “We were ready—” And he told
    you— this happened 15 minutes ago. “We were ready, from the first day, to accept
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    responsibility.” January the 30th, 2006: Defendants enter a general denial of the
    allegations. They deny everything. Everything. January the 10th, 2006: “Although
    Defendant denies liability. . .” “We were ready to accept responsibility from day
    one.” I thought this was about just damages. You remember when I talked to you
    guys in voir dire? There [were] 50 of you then, there [are] 13 of you now. And, at
    that time, I said, “You folks can change the way these people do business.” And, I’m
    going to talk to you about that, because you can. The next thing was this—Pull up
    slide number 7. Let’s talk about their acceptance of responsibility. Ms.
    Casas—Document number 2 is the survey that they agreed was true. “No, sir we
    appealed it.” Question: “You dispute it.” And then—And that bespeaks their conduct.
    Because what they want to do is continue the plan. The plan hasn’t stopped. You
    remember what the plan was. The plan was not what [opposing counsel] tried to turn
    it into, the budget. Because I got them to testify—Mr. Gundling to testify that the
    budget was the necessary money to provide good, safe patient care. The plan was to
    bust the budget. And how were they going to bust the budget, the month they needed
    for good, safe patient care? Pull up Exhibit 94, please. They were going to go start
    recruiting psychiatric patients and put them in a locked unit where they had . . . where
    they had no psychiatric training. The people that were in that ward had no psychiatric
    training, they staffed it with half a nurse and a social worker. . . .
    Paradez’s counsel then went through in detail how, despite Summit Care’s claims that they would
    never cut labor and food, all care to patients decreased under the plan, from RNs to LVNs, CNAs,
    meals, salaries, and supplies. But, operating income increased from $16.44 per day to $19 per day.
    Paradez’s counsel then pointed to other inconsistencies:
    Now, then [opposing counsel] comes to you and tells you, “Whatever you tell us,
    we’re going to abide by it. Whatever you tell us, we’re going to abide by it.” Who’s
    being honest with you? You know what he said after that? You know what he said
    after that? Put it up there. “Of course, there are issues [of] appeals.” They don’t get
    it. They don’t get it. Somebody asked a question during voir dire. The question was:
    “Can we make a difference? Does this really help? When we award punitive damages
    against people like this, does it really help?” Tranquilino Mendoza was not a
    powerful man. He was a frail, helpless and vulnerable man. And there are thousands
    of Tranquilino Mendozas out there right now waiting for your verdict. There are
    thousands of them right now, in the care of these people, waiting for your verdict. In
    order for those people to hear your verdict, Mr. Scott must hear your verdict. Mr.
    Scott must hear your verdict. Ms. Casas must hear your verdict. Summit Care must
    hear your verdict. Who’s being straight with you? Who’s telling you the truth? I have
    to say that I found this offensive: “Where is Ray?” Rosie testified that Ray was very
    sick, and he is. So, we brought other family members to this courtroom. And there
    is a legal proceeding, a rule that they have a right to do — and they do have a right
    to do it— and that rule is called “invoking the rule.” And that rule allows them to
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    keep the family members out of the courtroom, and they invoked it. And we had to
    take the family members out of the courtroom.
    Baine: This is improper argument.
    Court: Overruled.
    And then they tell you, “Where is Ray?” How dare they? The deceit and the denial
    that has gone on for ten years with this family continues today with this Jury, with
    you.2
    Appellants claim that, in his rebuttal, Paradez’s counsel committed incurable jury argument
    because he accused appellants’ “trial counsel of lying and questioned their integrity.” Appellants also
    claim Paradez’s counsel’s “argument, in which he attacked the truthfulness of Defendants and their
    counsel, was tantamount to calling them liars.” According to appellants, Paradez’s counsel
    “misrepresented the facts and the legal impact of invoking the witness sequestration rule to further
    the argument that Defendants and their attorneys were liars.”
    In response, Paradez argues the argument was not improper because “[i]t grew out of the
    evidence and the earlier arguments”; “[i]t reinforced [Paradez’s counsel’s] argument that the jury
    needed to judge credibility, and it rebutted the less than credible arguments advanced by appellants.”
    According to Paradez, her trial counsel’s argument did not attack a lawyer, but instead attacked a
    legal position.
    B.     Standard
    Texas Rule of Civil Procedure 269(e) provides that trial counsel must confine his argument
    “strictly to the evidence and to the arguments of opposing counsel.” TEX . R. CIV . P. 269(e). And,
    generally, to obtain reversal on the basis of improper jury argument, an appellant must prove “(1)
    an error (2) that was not invited or provoked, (3) that was preserved by the proper trial predicate,
    2
    There was no objection by opposing counsel after this comment.
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    such as an objection, a motion to instruct, or a motion for mistrial, and (4) was not curable by an
    instruction, a prompt withdrawal of the statement, or a reprimand by the judge.” Standard Fire Ins.
    Co. v. Reese, 
    584 S.W.2d 835
    , 839 (Tex. 1979); see also Living Ctrs. of Tex., Inc. v. Peñalver, No.
    06-0929, 
    2008 WL 204502
    , at *2 (Tex. Jan. 25, 2008). However, when retraction of the argument
    or instruction from the court cannot cure any probable harm, the argument is said to be “incurable”
    and complaint about the argument may be made even though objection was not timely made.
    Peñalver, 
    2008 WL 204502
    , at *2. Such incurable argument, however, is rare. 
    Id. at *3.
    To prevail on a claim that improper argument was incurable, the complaining party must
    show that the argument by its nature, degree, and extent constituted such error that an instruction
    from the court or retraction of the argument could not remove its effect. 
    Id. at *2.
    In considering
    whether the complaining party has met this burden, we determine the amount of harm from the
    argument by considering the following:
    whether the argument, considered in its proper setting, was reasonably calculated to
    cause such prejudice to the opposing litigant that a withdrawal by counsel or an
    instruction by the court, or both, could not eliminate the probability that it resulted
    in an improper verdict.
    
    Id. (quoting Tex.
    Employers’ Ins. Ass’n v. Haywood, 
    153 Tex. 242
    , 
    266 S.W.2d 856
    , 858 (1954)).
    C.     Discussion
    Recently, in discussing incurable argument, the Texas Supreme Court explained,
    [J]ury argument that strikes at the appearance of and the actual impartiality, equality,
    and fairness of justice rendered by courts is incurably harmful not only because of its
    harm to the litigants involved, but also because of its capacity to damage the judicial
    system. Such analysis is not subject to the general harmless error analysis.
    Peñalver, 
    2008 WL 204502
    , at *2. Here, appellants argue that Paradez’s trial counsel’s comments
    were incurable because they attacked the integrity of the defense attorneys. However, as noted by
    the supreme court, “[n]ot all personally critical comments concerning opposing counsel are
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    incurable.” 
    Id. at *3.
    Instead, to be incurable, the argument must “strike at the courts’ impartiality,
    equality, and fairness” to the extent that they “inflict damage beyond the parties and the individual
    case under consideration if not corrected.” 
    Id. “Such arguments
    damage the judicial system itself by
    impairing the confidence which our citizens have in the system.” 
    Id. Some courts
    have, under certain circumstances, held unwarranted attacks on the integrity of
    opposing counsel to be incurable. See Amelia’s Auto., Inc. v. Rodriguez, 
    921 S.W.2d 767
    , 773-74
    (Tex. App.—San Antonio 1996, no writ); Circle Y v. Blevins, 
    826 S.W.2d 753
    , 759 (Tex.
    App.—Texarkana 1992, writ denied), abrogated on other grounds by State Farm Fire & Cas. Co.
    v. Morua, 
    979 S.W.2d 616
    (Tex. 1998); Cross v. Houston Belt & Terminal Ry. Co., 
    351 S.W.2d 84
    ,
    86 (Tex. Civ. App.—Houston 1961, writ ref’d n.r.e.).
    For example, asking a party whether he knew his lawyer was a convicted felon and had been
    disbarred for five years for filing a frivolous lawsuit was held to be incurable. Amelia’s 
    Auto., 921 S.W.2d at 772
    . Even if the comments were provoked, this Court reasoned that the comments “clearly
    constitute an uncalled for attack on the character of appellant’s counsel,” which “had absolutely no
    relevance to the case being tried.” 
    Id. at 773.
    According to this Court, the “accusations made in this
    case strike at the heart of an attorney’s credibility, and by association, the attorney’s client.” 
    Id. at 774.
    And, because the accusations by their nature encompassed fraud and because “[f]raud is an
    integral component of a DTPA action, against which appellant was attempting to defend himself,”
    “[t]he possibility that the [jurors’] feelings regarding appellant’s attorney colored their view of the
    case is impossible to overcome.” 
    Id. Thus, counsel’s
    comments were held to constitute incurable
    error. 
    Id. Similarly, accusing
    opposing counsel of manufacturing evidence and discussing an exhibit
    that had not been introduced in evidence when, in fact, the exhibit had been admitted and then urging
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    the jury to punish opposing counsel’s client for his counsel’s alleged misconduct has been held to
    be incurable. See Circle 
    Y, 826 S.W.2d at 757-59
    .3 In holding the argument was incurable, the
    Texarkana Court of Appeals explained that the comments by counsel “clearly charged defense
    counsel with manufacturing evidence” and that there can hardly be an accusation of more severity
    and seriousness than the charge that opposing counsel participated in a plot to manufacture
    testimony. 
    Id. at 758-59.
    Further, the court explained the comments “were aggravated by the fact that
    the matters referenced to by defense counsel were in evidence.” 
    Id. at 759
    (emphasis in original).
    And, the court emphasized “plaintiff’s counsel continued the argument, insisting that defense
    counsel’s fraudulent acts were done with full knowledge and approval of Circle Y, and urging that
    the jury ‘punish’ Circle Y for those actions.” 
    Id. Thus, the
    court held the argument was “improper,
    inflammatory, and incurable.” Id.; see also 
    Cross, 351 S.W.2d at 86
    (holding that argument was
    improper and incurable where there was no evidence in record to support counsel’s argument that
    opposing counsel had financial interest in case, went shopping for doctors, and manufactured
    evidence).
    3
    Specifically, counsel made the following comments about opposing counsel:
    I don’t know where he got this, and anybody with a typewriter can do it, but you look at where he said
    it come [sic] from, out of Dr. M cGinty’s record . . . . You look in those records. That ain’t nowhere
    in there. . . . I didn’t talk to y’all a while ago about punishing Circle Y of Yoakum, but I’m fixing to
    now. Remember that? A while ago I didn’t say anything about punishment, but I think now they ought
    to be punished, because [defense counsel] didn’t do that without the approval of his client. I can tell
    you that. . . . A badge of how desperate Circle Y of Yoakum is, is the actions of their lawyer in the
    closing argument, and that’s why he didn’t want your decision based on the actions of the lawyers. But
    remember, the lawyer is the agent for the client and does what he does as the agent for the client and
    with the approval of the client, and so I think you can take it into account. And they didn’t do it to you
    once; they did it to you twice.
    Circle Y, 826 S.W .2d at 757-58.
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    However, attacks against opposing counsel have also been held not to be error when the
    evidence in the record supports such attacks. Thus, in Standard Fire Insurance Co. v. Reese, 
    584 S.W.2d 835
    , 836-37 (Tex. 1979), the supreme court held defense counsel’s comments that plaintiff’s
    counsel, his client, and his client’s doctors had engaged in a scheme to increase plaintiff’s medical
    expenses were not improper because there “was direct evidence, as well as inferences from the
    evidence, which supported the argument.”
    Further, attacking the integrity of opposing counsel has been held to be harmless error under
    certain circumstances. For example, in Beavers v. Northrop Worldwide Aircraft Services, Inc., 
    821 S.W.2d 669
    , 680 (Tex. App.—Amarillo 1991, writ denied), appellants argued that during closing
    argument opposing counsel improperly argued appellants’ counsel had misrepresented facts to the
    jury in what counsel referred to as “the lawsuit world”:
    In this world, it’s a world sometimes of twisting, turning, exaggerating, repeating
    over and over, misstatement of facts, until the hope is that some people of twelve will
    accept those as true facts.
    
    Id. Because the
    record contained no basis to support the allegation that appellants’ counsel had
    misrepresented facts to the jury, the court held the argument was improper. 
    Id. However, the
    court
    also found the argument not to be incurable error. 
    Id. While the
    court did not approve of this type
    of argument, its examination of the record as a whole convinced it that the argument “was not of
    such an extreme nature as to reflect the greater probability that a juror of ordinary intelligence could
    have been persuaded by that argument to agree to a verdict contrary to that which he would have
    agreed but for the argument.” 
    Id. Here, in
    rebutting an argument by defense counsel that Paradez should have called Ray
    Mendoza to testify because he lived with Tranquilino Mendoza for a period of time, counsel for
    Paradez argued that because Ray Mendoza was “very sick,” Paradez “brought other family members
    -14-
    04-06-00417-CV
    to this courtroom.” Counsel then implied Ray Mendoza was unable to testify because defense
    counsel had “invoked the rule.” We note some of the comments by Paradez’s counsel were
    technically correct. There is a rule that the defendants had a right to invoke and that rule allows them
    “to keep the family members out of the courtroom.” See TEX . R. EVID . 614. That rule was invoked
    by the defendants,4 and after it was invoked, Ray Mendoza, had he been present, would have been
    unable to be present in the courtroom during the trial. However, invoking the rule did not prevent
    Ray Mendoza from being called to testify as a witness, and read in context, counsel’s statements
    could be interpreted as making such an implication. Thus, the statements were improper.
    However, counsel’s statements regarding Ray Mendoza were not incurable; in light of the
    entire record, they were not “so inflammatory as to strike at the heart of the adversarial process or
    appeal to fundamental prejudices.” Macias v. Ramos, 
    917 S.W.2d 371
    , 375 (Tex. App.—San
    Antonio 1996, no writ); see Peñalver, 
    2008 WL 204502
    , at *3 (explaining that incurable argument
    must “strike at the courts’ impartiality, equality, and fairness” to the extent that they “inflict damage
    beyond the parties and the individual case under consideration if not corrected”). We do not find that
    the comments damaged “the judicial system itself by impairing the confidence which our citizens
    have in the system.” Peñalver, 
    2008 WL 204502
    , at *3. Unlike the cases noted above that found
    incurable argument, here, counsel did not attack opposing counsel with accusations that had no
    relevance to the underlying case, see Amelia’s 
    Auto., 921 S.W.2d at 773
    , nor did counsel improperly
    accuse opposing counsel of manufacturing evidence, see Circle 
    Y, 826 S.W.2d at 757-59
    . Instead,
    read in context, counsel’s statements could be interpreted as misinforming the jury about the law;
    4
    Indeed, all parties invoked the rule at trial.
    -15-
    04-06-00417-CV
    but, counsel’s statements were, at best, ambiguous.5 The statements concerning Ray Mendoza were
    not such a direct attack on the integrity of opposing counsel as to amount to incurable argument.
    Therefore, we hold that Paradez’s counsel’s statements, though improper, were not incurable.
    However, because the above statements concerning Ray Mendoza and the appellants’
    invocation of the rule were improper, we must determine if they were harmful. Standard Fire Ins.
    Co. v. Reese, 
    584 S.W.2d 835
    , 839 (Tex. 1979). Improper argument is harmful when “the argument
    by its nature, degree and extent constituted reversibly harmful error”; that is, when “the probability
    that the improper argument caused harm is greater than the probability that the verdict was grounded
    on the proper proceedings and evidence.” 
    Id. at 839-40.
    In making this determination, we consider
    the length of the argument, whether it was repeated or abandoned, and whether there was cumulative
    error. 
    Id. at 840.
    We must also examine all the evidence to determine the argument’s probable effect
    on a material finding. 
    Id. And, finally,
    we must evaluate the argument in light of the entire case,
    beginning with voir dire and ending with closing argument. 
    Id. We first
    note that the argument was brief and was not repeated. See 
    id. And, in
    reviewing the
    record, we fail to see how these brief statements by counsel would have persuaded a juror of ordinary
    intelligence to reach a verdict contrary to that which he would have reached but for the argument.
    See Manon v. Solis, 
    142 S.W.3d 380
    , 392 (Tex. App.—Houston [14th Dist.] 2004, pet. denied). The
    jury heard from many witnesses about the excessiveness and severity of Tranquilino Mendoza’s
    damages and reviewed many exhibits containing his medical records. We cannot say the probability
    that Paradez’s counsel’s brief statements about Ray Mendoza and the invocation of the rule caused
    5
    Paradez argues that the point of the “W here is Ray?” argument was to remind the jury about Rosamarie
    Paradez’s testimony in which she explained why Ray Mendoza had not attended the trial.
    -16-
    04-06-00417-CV
    harm is greater than the probability that the verdict was grounded on the proper proceedings and
    evidence. See 
    Reese, 584 S.W.2d at 839-40
    . Therefore, we hold that any error was harmless.
    Appellants also complain that Paradez’s counsel’s statement about the “deceit and the denial
    that has gone on for ten years with this family continues today” was incurable argument.6 We
    disagree. This comment was supported by the evidence. There was evidence of Casas failing to
    report some of Vela’s violent attacks to the State as required by law, of concealing the defendants’
    conduct from family members and physicians, and of nurses’ notes disappearing. Also, Paradez’s
    counsel’s statements about defendants misrepresenting that they had accepted responsibility from
    the beginning is supported by evidence in the record. Thus, this statement was not incurable
    argument.
    SUFFICIENCY OF DAMAGES
    According to appellants, the evidence is factually insufficient to support damages for physical
    pain and mental anguish and physical impairment. We disagree.
    In reviewing the factual sufficiency of the evidence, we consider, weigh, and examine all the
    evidence presented at trial, including any evidence contrary to the judgment. Plas-Tex, Inc. v. U.S.
    Steel Corp., 
    772 S.W.2d 442
    , 445 (Tex. 1989). And, we set aside a finding for factual insufficiency
    if it is so contrary to the overwhelming weight of the evidence as to be clearly wrong and unjust.
    Cain v. Bain, 
    709 S.W.2d 175
    , 176 (Tex. 1986). Finally, we employ the same standard of review for
    an excessive damages complaint as for any factual sufficiency of the evidence complaint. Maritime
    Overseas Corp. v. Ellis, 
    971 S.W.2d 402
    , 406 (Tex. 1998).
    6
    Because opposing counsel did not object to these comments, we need only reach the issue of whether the
    comments were incurable. See Reese, 584 S.W .2d at 841 (explaining that a complaint about improper, but curable, jury
    argument is waived by the failure to object at trial).
    -17-
    04-06-00417-CV
    The mere fact of a large award does not show that the jury was influenced by passion,
    prejudice, sympathy, or other circumstances not in evidence. See Cresthaven Nursing Residence v.
    Freeman, 
    134 S.W.3d 214
    , 228 (Tex. App.—Amarillo 2003, no pet.). Instead, the award must be
    flagrantly outrageous, extravagant, and so excessive that it shocks the judicial conscience. See
    
    Cresthaven, 134 S.W.3d at 228
    ; Transit Mgmt. Co. v. Sanchez, 
    886 S.W.2d 823
    , 826 (Tex.
    App.—San Antonio 1994, no writ). And, we may not order a remittitur unless the evidence
    supporting damages is factually insufficient. Torrington Co. v. Stutzman, 
    46 S.W.3d 829
    , 851 (Tex.
    2000).
    A.       Pain and Mental Anguish
    There are no objective guidelines available by which we may measure the monetary
    equivalent of pain and suffering resulting from physical injury; thus, the jury is given broad
    discretion in awarding amounts appropriate for such damages. Southwest Tex. Coors, Inc. v.
    Morales, 
    948 S.W.2d 948
    , 951-52 (Tex. App.—San Antonio 1997, no writ). However, while juries
    must be afforded discretion in arriving at the determination of a figure for which there is no exact
    evaluation, there must be some evidence to justify the amount awarded; juries cannot simply pick
    a number. Saenz v. Fidelity & Guar. Ins. Underwriters, 
    925 S.W.2d 607
    , 614 (Tex. 1996).
    Further, only the pain and suffering that an injured person consciously experienced are
    compensable; damages for any pain or suffering during the time the injured person is unconscious
    are not permitted. SunBridge Healthcare Corp. v. Penny, 
    160 S.W.3d 230
    , 248 (Tex.
    App.—Texarkana 2005, no pet.).
    The jury was instructed that physical pain and mental anguish “means the conscious physical
    pain and emotional pain, torment, and suffering experienced by Tranquilino Mendoza as a result of
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    04-06-00417-CV
    the occurrence in question.” The jury then awarded three million dollars for physical pain and mental
    anguish.
    With regard to physical pain, appellants admit that photographs depicting Mendoza’s injuries
    were introduced in evidence and that “it was undisputed at trial that his immediate, soft-tissue
    injuries looked ‘horrible’ and were ‘terrible,’ and that this was ‘a terrible beating.’” They also admit
    that Paradez testified that when she saw her father at the emergency room immediately after the
    attack, she did not even recognize him. They also concede that Mendoza’s medical records from
    Scenic Mountain Hospital indicate Mendoza received little pain medication because it was medically
    necessary not to over-medicate him while the doctors and nurses monitored his concussion.
    Nevertheless, appellants argue that no direct evidence of physical pain was presented. The existence
    of conscious pain, however, may be established by circumstantial evidence. B.T. Healthcare, Inc.
    v. Honeycutt, 
    196 S.W.3d 296
    , 301 (Tex. App.—Amarillo 2006, no pet.); 
    SunBridge, 160 S.W.3d at 248
    . And, under certain circumstances, injuries may be “so substantial and the symptoms are so
    objective that an award of damages for pain and suffering is clearly supported.” 
    SunBridge, 160 S.W.3d at 248
    ; Dollison v. Hayes, 
    79 S.W.3d 246
    , 249-50 (Tex. App.—Texarkana 2002, no pet.).
    Appellants contend that “Mendoza’s physical injuries healed quickly and were resolved by
    or near the time he was discharged from the hospital’s transitional care unit.” In making this
    argument, they emphasize that Dr. Farquhar, Mendoza’s treating physician, testified that Mendoza
    was the same as before the attack when he was discharged from the transitional care unit less than
    two weeks later. They point to Dr. Lux’s testimony that Mendoza achieved most of his recovery
    within a couple of weeks of the attack. And, they emphasize that the nurse’s notes from the day after
    the attack indicate that Mendoza “denies pain.”
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    04-06-00417-CV
    However, in reviewing all the evidence, we hold that the evidence is factually sufficient to
    support damages for conscious pain. The evidence shows that Mendoza was conscious after the
    attack and, having been brutally beaten, was suffering from wounds that cannot have been pain-free.
    Manuela Bernal, a certified medication aid at Comanche Trail, testified that immediately following
    the attack, Mendoza was “beaten beyond recognition” and was bleeding all over his face. In
    documenting the attack, a Comanche Trail incident report noted that Mendoza had multiple cuts and
    hematomas on his head and face and that his left eye was swollen shut. The emergency medical
    technicians, upon arriving at the scene, found Mendoza in a chair in the lobby awake, alert, and in
    distress. The technicians noted that Mendoza had large hematomas on the left side of his face,
    lacerations above both eyes, on his left cheek, and in and behind his ears, all of which were bleeding.
    They also noted that blood was in his nose and mouth and that Mendoza “complained of pain to [his]
    face and his left eye” but “denied loss of consciousness or other injury.”
    Dr. Farquhar testified that Mendoza had “blunt face trauma about the face sustaining the
    laceration” located over his left eye, a “smaller laceration at the outer margin of the left eye,” a “large
    hematoma over and under the eye,” and was “bleeding from the ear.” During Mendoza’s stay at
    Scenic Mountain Medical Center, Dr. Farquhar’s notes indicate that Mendoza “had serious wounds
    to his face” and that Dr. Farquhar “suspected that he had a cerebral concussion and possibly brain
    injury.” Dr. Farquhar noted that Mendoza was “conscious” upon admission and recognized him. In
    addition to the facial bruising and lacerations, Dr. Farquhar noted that Mendoza “had several bruises
    and abrasions on the shoulders and forearms.” Because Dr. Farquhar had questions about the
    seriousness of Mendoza’s injuries, he was admitted into the hospital for three days and then admitted
    into a transitional care unit of the hospital for another nine days.
    -20-
    04-06-00417-CV
    Further, the evidence shows that Mendoza was beaten with a quart-sized, double-shelled,
    insulated, water pitcher made of hard plastic that was filled with water. Mendoza was hit so hard
    with the pitcher that it shattered in pieces. The pain prevented him from eating normally for weeks
    after the attack. Additionally, after the attack, his speech was impaired and slurred and his “mouth
    drooped on the left side of his face.” Even appellants’ testifying neurological expert, Richard
    Senelick, agreed that Mendoza’s slurred speech for eighteen to nineteen days after the attack could
    be due to distortion of his face or brain injury. Therefore, we hold that there was factually sufficient
    evidence of pain and suffering.
    With respect to mental anguish damages, to support such an award, a party must present
    either (1) direct evidence of the nature, duration, and severity of his mental anguish, thereby
    establishing a substantial interruption in his daily routine; or (2) circumstantial evidence of high
    degree of mental pain and distress that is more than mere worry, anxiety, vexation, embarrassment,
    or anger. Parkway Co. v. Woodruff, 
    901 S.W.2d 434
    , 444 (Tex. 1995). Further, when a person is
    physically beaten with enough severity, mental anguish becomes far more likely than when the
    underlying event is not physical. See Brown v. Sullivan, 
    71 Tex. 470
    , 
    10 S.W. 288
    , 290 (1888)
    (“Where serious bodily injury is inflicted involving fractures, dislocations, etc., and results in
    protracted disability and confinement to bed, we know that some degree of physical and mental
    suffering is the necessary result.”); see also Fifth Club, Inc. v. Ramirez, 
    196 S.W.3d 788
    , 797 (Tex.
    2006) (quoting Brown). Thus, the supreme court has explained that “some types of disturbing or
    shocking injuries have been found sufficient to support an inference that the injury was accompanied
    by mental anguish.” Fifth 
    Club, 196 S.W.3d at 797
    (quoting 
    Parkway, 901 S.W.2d at 445
    ).
    Here, despite the severity of the attack on Mendoza, appellants argue that there is insufficient
    evidence to support damages for mental anguish. They point to Dr. Farquhar’s testimony that based
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    04-06-00417-CV
    on his observations, Mendoza was the same two weeks after the attack that he had been before the
    attack. According to Dr. Farquhar’s notes, Mendoza had “recovered his ability to be the smiling,
    polite, lovely little old guy that [he] had known.” However, appellants omit Dr. Farquhar’s testimony
    that although he was not “proposing or defending the diagnosis of post-traumatic stress disorder,”
    the symptoms from post-traumatic stress disorder “can come on at a different time.”
    Appellants also argue that there is also insufficient evidence of a substantial disruption in
    Mendoza’s daily routine. They argue that Mendoza was able to perform the same activities after the
    attack as before, pointing to records that show he participated in sixteen of the seventeen activities
    offered in the transitional care unit. They point to Dr. Lux’s testimony that there were other plausible
    explanations for Mendoza’s behavioral changes after the attack, including his alcohol use, and the
    possibility that he did not like the Deerings facility or its food. Appellants also point to evidence that
    Mendoza’s family removed him from the Deerings facility because the family could no longer afford
    to keep him there when his Medicaid eligibility status changed.
    We, however, believe there was sufficient evidence to support the mental anguish damages
    awarded by the jury. The record shows that before the attack, Mendoza was a happy and social
    resident of Comanche Trail. He enjoyed visiting with other residents and attending activities in the
    nursing home. After the attack, however, Mendoza was fearful. Indeed, according to Dr. Mansfield,
    before the attack, there was no reference in the medical records from Comanche Trail to Mendoza
    having anxiety; however, after the attack, there were numerous references in the medical records to
    Mendoza suffering from “anxiety secondary to trauma.” He was so afraid that he begged his
    daughter, Rosamarie, not to send him to another nursing home. When he went to the Deerings
    nursing home, Rosamarie had to spend the first three nights with him. According to Rosamarie,
    because the family knew how scared Mendoza was of staying in the nursing home, the family took
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    04-06-00417-CV
    him out on passes much more often than they had at Comanche Trail. Notes from Deerings back up
    Rosamarie’s testimony; they show that Mendoza’s family took him out on daily passes twenty-one
    out of the seventy-one days he lived there.
    According to Dr. Mansfield, Mendoza was suffering from post-traumatic stress disorder.
    Mendoza “couldn’t control his environment very well; he couldn’t take care of himself well; . . . and,
    so, after this, he became a withdrawn, different person than he was before.” Thus, although not every
    day was a “bad” day for Mendoza, overall, Mendoza had a “change in his personality.” “He was
    withdrawn and not sociable and in his room and wanted – whereas before he wanted to stay at
    Comanche Trail, he loved it; afterwards, he always wanted to get out of the nursing home, wanted
    to go out on pass with the family or stay home with the family.” According to Dr. Mansfield, “it
    doesn’t matter whether he had the label of [post-traumatic stress disorder] or whether he just had an
    ongoing emotional anxiety, psychological problem doesn’t really matter. . . . [I]t did affect him the
    rest of his life, no matter what label you want to put on it.” Mendoza remained fearful, anxious,
    withdrawn and in emotional distress from his admission to Deerings nursing home to his death. Even
    appellants’ expert, Dr. Louis Lux, agreed that “there are psychological conditions that you can
    certainly get as a result of an experience like [Mendoza] went through, this attack,” “like post-
    traumatic stress disorder, depression, anxiety, [and] acute stress reaction.”
    Looking at all the evidence, we hold that the evidence is factually sufficient to support the
    award for pain and mental anguish.
    B.     Physical Impairment
    The jury awarded seven million dollars for physical impairment. Physical impairment
    includes the loss of enjoyment of life. Golden Eagle Archery, Inc. v. Jackson, 
    116 S.W.3d 757
    , 772
    (Tex. 2003). To recover for physical impairment, a plaintiff must show that (1) the effect of any
    -23-
    04-06-00417-CV
    physical impairment was substantial, and (2) the incurred injuries are distinct from, or extend
    beyond, any pain, suffering, mental anguish, lost wages, or diminished earning capacity. 
    Id. Here, the
    jury was instructed that physical impairment “means a substantial loss of Tranquilino Mendoza’s
    former lifestyle, extending beyond any pain, suffering, or mental anguish, sustained by him as a
    result of the occurrence in question.” The jury was also instructed that it could “consider as a factor
    loss of enjoyment of life.”
    Appellants argue that the evidence is factually insufficient to support the award of damages
    for physical impairment. In doing so, they argue that medical records describe Mendoza “as having
    substantially the same lifestyle as he had before.” They point to Dr. Farquhar’s medical records that
    indicate Mendoza was the same after the attack as he was before the attack. And, they point to Dr.
    Mansfield’s testimony that if medical records state one thing and a family member says something
    different, he would tend to favor the medical records. Thus, they argue we should discount
    Rosamarie Paradez’s testimony.
    According to Paradez, before the attack, her father had the “joy of life” in him and was loving
    and kind. Mendoza loved to go walking and play games with his grandchildren. He was jovial and
    would “joke around with his family and anyone else he met.” He would sing traditional Spanish
    songs to his family and loved to play the guitar. He loved to go walking in the park and would only
    use a cane when he was sick. He was also conscious of his appearance. He regularly went to the
    barber and would ask his daughter to color his gray hair and mustache. He was very sociable. At
    Comanche Trail, he would talk to the staff and other residents. He would escort ladies to the dining
    room and other activities and would joke about marrying them. When at home with his family, he
    would eat dinner with them and liked to talk about current events.
    -24-
    04-06-00417-CV
    After the attack, however, Paradez testified that her father was not the same man. He was not
    the extroverted man he once was. He did not want to be around anyone, including his own family,
    and became reserved and reclusive. While he lived with Paradez after the attack, he “didn’t want to
    do anything.” He would not eat with the family, but would take his meals to his bedroom. Later,
    when he was a resident at Deerings nursing home, he never wanted to leave his room. He lost interest
    in his physical appearance and “wanted to always stay in sweats or in a flannel jacket.” He no longer
    wished to go to the barber and would not bathe regularly. He no longer sang, played the guitar, or
    played with his grandchildren. He did not walk as much and, when he did walk, had to use his cane
    or hold on to the walls to balance himself. He no longer read the newspaper or discussed the news.
    According to Paradez, her father was “physically there, but he was – he was not there.”
    Dr. Farquhar, Mendoza’s treating physician, testified that Mendoza had sustained a “serious”
    head injury and that he was concerned that Mendoza had sustained “organic brain damage.”
    Although Mendoza had a good recovery immediately after the attack, Dr. Farquhar agreed that this
    immediate recovery does not “necessarily negate the long-term consequences” of head injuries.
    Dr. Vincent Di Maio, the Chief Medical Examiner for Bexar County, testified that his realm
    of expertise includes brain injuries caused by blunt-force trauma. Based on his examination of the
    evidence in this case, Dr. Di Maio testified that, in his expert opinion, Mendoza suffered brain injury
    as a result of repeated beatings during the attack. Dr. Di Maio explained that the number of blows
    coupled with their intensity and strength determines whether a person will suffer from permanent
    injury. Here, Mendoza sustained multiple blows to the head. From his examination of the shattered
    water pitcher (which had been filled with water), Dr. Di Maio was also able to determine that the
    intensity and force of the blows was “severe.” Not only did Dr. Di Maio determine that Mendoza was
    struck with great force multiple times, but he also explained that because of Mendoza’s age,
    -25-
    04-06-00417-CV
    Mendoza’s brain was more fragile and had more potential to be injured. He also explained that a
    concussion is a brain injury: “You can’t have concussion without a brain – concussion means that
    you’ve had some trauma to the brain. You’ve disrupted the neurological system, disrupted the
    electrical system of the brain. That’s what a concussion is.”
    Dr. Mansfield, Paradez’s medical expert, testified that Mendoza suffered from a severe
    concussion as a result of the attack, which “caused an injury to his brain that basically changed the
    way his personality worked.” And, because Mendoza was already suffering from brain shrinkage
    from the aging process, the blows to his head “destroyed even more of his neurons that were in his
    brain.” In reviewing Mendoza’s medical records, Dr. Mansfield noted documented instances of the
    changes in Mendoza’s behavior and personality. After the attack, Mendoza was a “different person.”
    According to Dr. Mansfield, these types of changes should be “expected after a major trauma like
    Mr. Mendoza suffered to his head and brain.”
    In reviewing all the evidence, we hold that the evidence is factually sufficient to support the
    award of physical impairment damages.
    RUNAWAY JURY
    In an issue separate from sufficiency of damages, appellants argue that because the jury’s
    award of damages was so excessive as to suggest the jury’s finding resulted from “passion and
    prejudice,” they deserve a new trial.
    For support of this argument, appellants rely on Torrington Co. v. Stutzman, 
    46 S.W.3d 829
    (Tex. 2000). Unlike here, however, where all the appellants but Gundling stipulated to liability, in
    Torrington liability was the main issue. The appellant in Torrington argued that it was entitled to a
    new trial because “[a] jury that gets damages egregiously wrong probably got liability wrong, too.”
    
    Id. at 851.
    In making this argument, the appellant relied upon a 1937 Texas Supreme Court Case,
    -26-
    04-06-00417-CV
    World Oil Co. v. Hicks, 
    129 Tex. 297
    , 
    103 S.W.2d 962
    , 964 (1937), “as authority for looking to the
    amount of damages to hold that liability findings were erroneous.” 
    Torrington, 46 S.W.3d at 851
    .
    The court then analyzed whether the issue had merit:
    In World Oil, we noted that “[t]here are cases where a shockingly excessive verdict,
    and the record as a whole, leave no room for doubt that the minds of the jurors were
    so controlled and dominated by passion and prejudice as made them incapable of, or
    entirely unwilling, to consider a case on its merits.” 
    129 Tex. 297
    , 
    103 S.W.2d 962
    ,
    964 (1937) (emphasis added). We emphasized, however, that remittitur is the
    appropriate remedy “unless [the verdict] is so flagrantly excessive that it cannot be
    accounted for on any other ground.” 
    Id. We did
    not disturb the verdict in that case,
    and we have never relied on World Oil to overturn a verdict.
    Since we decided World Oil, we have issued a number of decisions about the
    remedies for purportedly excessive verdicts. In Pope v. Moore, we held that an
    appellate court may not order a remittitur unless the evidence supporting damages is
    factually insufficient. See 
    711 S.W.2d 622
    , 623 (Tex. 1986). Concomitantly, trial
    courts may not order a remittitur when factually sufficient evidence supports a
    damages award. See Larson v. Cactus Util. Co., 
    730 S.W.2d 640
    , 641 (Tex. 1987).
    Because this Court is not empowered to determine factual sufficiency questions, see
    Read v. Scott Fetzer Co., 
    990 S.W.2d 732
    , 736-37 (Tex. 1998), the continued vitality
    of World Oil is questionable. Nevertheless, the size of the verdict in this case and the
    record as a whole fails to “leave no room for doubt” that the jury’s liability
    findings resulted from passion or prejudice.
    
    Id. at 851
    (emphasis in original) (bold-face emphasis added). However, because legal sufficiency of
    the evidence to support the damages awarded by the jury was not contested on appeal and because
    the record contained more than a scintilla of evidence to support liability, the court could not
    conclude based on the record that the jury failed to consider the appellant’s liability on its merits.
    
    Id. at 551-52.
    We decline to extend Torrington to this case. First, the supreme court in Torrington
    questioned whether World Oil was still viable. Second, Torrington is distinguishable because all
    appellants except Gundling stipulated to liability, and Gundling admitted liability in his trial
    testimony. Third, we have held that the damages are factually sufficient, and as explained in
    -27-
    04-06-00417-CV
    Torrington, we may not order a remittitur unless the evidence supporting damages is factually
    insufficient. Fourth, even if we were to apply Torrington, looking at the merits of this case, we
    cannot say that the verdict here was “so flagrantly excessive that it cannot be accounted for on any
    other ground.” There was evidence here to account for the jury’s large verdict. We have already held
    that the damages for physical pain, mental anguish, and physical impairment were supported by
    factually sufficient evidence. And, although the punitive damages awarded by the jury seem large,
    the damages were less than the net worth data of the Summit Care appellants and less than the $640
    million for which the Summit Care companies were sold in 2005.
    We, therefore, overrule this issue.
    GUNDLING
    Gundling argues that there is legally and factually insufficient evidence to support the jury’s
    finding of negligence against him. He complains that there was no evidence as to the standard of
    care, which he argues should be what a reasonable regional vice president of a nursing home would
    have done.
    In response, Paradez notes that the jury charge contained a special negligence instruction with
    regard to Gundling:
    “Negligence” when used with respect to the conduct of Robert Gundling, means
    failure to use ordinary care, that is, failing to do that which a regional vice president
    of a nursing home company of ordinary prudence would have done under the same
    or similar circumstances or doing that which a regional vice president of a nursing
    home company of ordinary prudence would not have done under the same or similar
    circumstances.
    Paradez emphasizes that because Gundling did not object to his instruction, the evidence is measured
    against the charge as given. See City of Fort Worth v. Zimlich, 
    29 S.W.3d 62
    , 71 (Tex. 2000) (“Since
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    neither party objected to this instruction, we are bound to review the evidence in light of this
    definition.”); Osterberg v. Peca, 
    12 S.W.3d 31
    , 55 (Tex. 2000).
    And, Paradez argues that although Gundling never stipulated to liability, he admitted liability
    on the witness stand. Indeed, at trial, when asked if he should have known Vela was a danger,
    Gundling responded, “[Y]es, I should have. Absolutely.” The following exchange then occurred:
    Q:      Okay. You were negligent. You failed to use ordinary care in doing
    your job, and that allowed this to happen, correct?
    A:      By virtue of my position as regional vice-president for the company.
    ***
    Q:      My point is it’s your job to know, isn’t it?
    A:      It is.
    ***
    Q:      If you were doing your job, you should have known what was going
    on, right?
    A:      As regional vice-president for the company in my capacity, yes, sir.
    I should have known.
    We, therefore, hold that the evidence is both legally and factually sufficient to show the standard of
    care and that it was violated.
    BANKRUPTCY COURT ORDER
    According to the Summit Care Appellants, the judgment was improperly calculated because
    it “should have been limited to the amount of one damages cap under former article 4590i.” They
    argue that because Finding of Fact No. 43 of the bankruptcy court order stated there is “only one
    surviving entity,” the damages cap should apply only to that single entity.
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    04-06-00417-CV
    In its order, the bankruptcy court noted that the effect of the damages cap was unforeseen
    when it entered the Summit Care reorganization plan. The court explained that under the
    reorganization plan, there is only one consolidated entity remaining, renamed “Fountain View, Inc.,”
    and that all assets and obligations of each entity were effectively merged or pooled into Fountain
    View, Inc. Under the reorganization plan, Paradez was not allowed to bring duplicative claims
    against the consolidated entity:
    As a result of the substantive consolidation, on the Effective Date, all property,
    rights, and claims of the Debtors and the Estates, and all Claims against the Debtors
    and the Estates shall be deemed pooled for purposes of allowance, treatment, and
    distributions under the Plan and multiple proofs of Claim on account of any Claim
    upon which any of the Debtors are co-obligors or guarantors or otherwise may be
    contingently liable shall without necessity of objection by any party be deemed to
    constitute a single proof of claim entitled to a single satisfaction from the
    substantively consolidated Estates in accordance with the terms of the Plan; the
    duplicative Claims being otherwise deemed disallowed.
    (emphasis in original). In clarifying what it had meant by “duplicative” claims, the bankruptcy court
    stated the following:
    Clearly the intent was that claimants receive only one recovery for one claim, and
    that the amount of recovery could not be multiplied because other related defendant
    debtors in the Summit group of companies might be jointly or severally liable for the
    same claim. In the same vein, liability that might attach merely because one entity
    was the alter ego of the other, or for which the corporate veil between the two might
    be pierced, or because of a guaranty, or because one entity was answerable for the
    acts of another under the doctrine of respondeat superior, would not by reason of
    these or similar legal doctrines be allowed to augment the claim beyond a single
    recovery. In other words, claims which derive solely from the fact that several of the
    debtor entities were related to each other, such as because of a parent/subsidiary
    relationship or general limited partner relationship, or respondeat superior
    relationship, and not because of independent tortious (or other) activity of the related
    entity, would be disallowed.
    The logic of this is clear. The Plan promised 100% recovery of allowed claims.
    Therefore, unlike the usual pleading practice of naming all conceivably responsible
    parties under all conceivably applicable theories, in order to reach deep pockets and
    assure a full recovery, it would be unnecessary under the Plan to seek to attach such
    liability also to parent companies, partners, or co-obligors, because all assets and
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    liabilities are pooled and recovery is therefore assured from the primary tortfeasor.
    Moreover, as argued by [Summit Care], this was a very necessary provision to
    encourage cooperation from the bankruptcy estates’ insurers who could be assured
    that they would not be expected to pay for duplicative claims, and to avoid the hugely
    expensive process of trying to litigate all cross claims between separate entities.
    (emphasis added).
    The bankruptcy court then noted that the plaintiffs’ current petition ran afoul of these
    provisions because it alleged the corporations to be jointly and severally liable. The court
    emphasized that “[o]nly one measure of this damage is permitted; as to which is the primary alleged
    tortfeasor, that will be left to the trier of fact in Texas or to the Texas court, but only one count is
    allowed, irrespective of whether the Texas statute applies.” (emphasis in original). “All this Court
    can say is that, to the extent that any liability is imposed for reasons other than that defendant’s
    primary acts, or failure to act, it is disallowed; this would include theories such as respondeat
    superior, alter ego, piercing the corporate veil, guarantor or the like. The overarching concept to keep
    in mind is that Mendoza should only receive compensation for a specific tort one time.” (emphasis
    in original).
    Here, there is evidence to support individual acts of negligence by each of the appellants.
    Summit Care Corp. formulated the concept of creating an Alzheimer’s Unit but did not get
    certification from the State of Texas. It had the idea of stripping the nursing staff of their ability to
    use their own judgment for those whom they were providing care. It recruited patients from the
    V.A.’s psych ward, representing to the V.A. that it could provide care for these patients in its
    Alzheimer’s Unit. It pushed the nursing home to increase occupancy at any cost.
    Summit Care Texas, L.P., which operated Comanche Trail, was responsible for Mendoza’s
    care. It was the subject of an official TDHS investigation, which found that the nursing home knew
    about Vela’s violence, but never reported it and never took any steps to prevent the attack on
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    Mendoza. It was responsible for assessing Vela and making sure that he was capable of living in the
    nursing home. It was responsible for preventing Vela from beating other residents. Before the attack
    on Mendoza, it had the responsibility of informing Vela’s physician of his previous violent behavior.
    On September 3, 1997, before the attack on Mendoza, it ignored Vela’s doctor’s order to get a psych
    consult for Vela. It ignored Vela’s doctor’s order to keep Vela in a locked unit. And, it placed Vela
    in a room with Mendoza, the room farthest from the nurses’ station.
    Before the attack on Mendoza, Casas, the administrator, knew about Vela’s violent behavior
    toward others. She had been warned of Vela’s violent behavior by the Director of Nursing, the
    Assistant Director of Nursing, and a social worker. And, despite those warnings, she transferred
    Vela, in violation of his doctor’s orders, from the locked unit to Mendoza’s room. She also had an
    independent responsibility as a licensed administrator in the state to ensure that care was adequate.
    Gundling, Summit Care Corp.’s regional vice-president, should have known what was going
    on in the nursing home. He should have known about each incident of violence. He was making
    daily and weekly calls to Casas about the census and pushing her to increase occupancy. Carol
    Swafford, the director of nursing, also testified that although she told Gundling that she needed more
    staff, he refused.
    Thus, Paradez had different theories of negligence against each appellant, and there was
    evidence that each appellant committed individual acts of negligence. And, the jury broke down each
    appellant’s responsibility into percentages, making Paradez’s recovery 100%. Therefore, contrary
    to the Summit Care Appellants’ assertions, the judgment is in accordance with the bankruptcy court
    order; the Summit Care Appellants are not liable for duplicative claims.
    We overrule this issue.
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    DAMAGES CAP UNDER FORMER ARTICLE 4590I
    A.      Were Summit Care Corp. and Gundling health care providers under former article 4590i?
    Summit Care Corp. and Gundling argue that the trial court erred in not applying former
    article 4590i’s damages cap. We disagree.
    With regard to Summit Care Corp., it is undisputed that the license to operate a nursing home
    was transferred from Summit Care Corp. to Summit Care Texas, L.P., on September 1, 1997, before
    Vela’s attack on Mendoza, which occurred on September 28, 1997. Thus, the trial court found that
    because the cause of action accrued on September 28, 1997, Summit Care Corp. was not a protected
    health care provider as that term is defined by former article 4590i.
    Former article 4590i, section 1.03(a)(3) defines a health care provider as the following:
    “Health care provider” means any person, partnership, professional association,
    corporation, facility, or institution duly licensed or chartered by the State of Texas
    to provide health care as a registered nurse, hospital, dentist, podiatrist, pharmacist,
    or nursing home, or an officer, employee, or agent thereof acting in the course and
    scope of employment.
    Act of May 30, 1977, 65th Leg., R.S., ch. 817, § 1.03(a)(3), 1977 Tex. Gen. Laws 2039 (former TEX .
    REV . CIV . STAT . art. 4590i, § 1.03(a)(3)), repealed by Act of June 2, 2003, 78th Leg., R.S., ch. 204,
    § 10.11, 2003 Tex. Gen. Laws 847 (emphasis added).
    It is undisputed that on September 28, 1997, Summit Care, Texas, L.P. and Casas were
    “health care providers” as defined by former article 4590i. Further, it is undisputed that on
    September 28, 1997, Summit Care Corp. had already transferred its license to Summit Care, Texas,
    L.P. Thus, because Summit Care Corp. was not licensed on September 28, 1997, the trial court found
    that Summit Care Corp. and its employee, Gundling, were not health care providers. Therefore, the
    trial court did not apply former article 4590i’s damages cap to Summit Care Corp. and Gundling.
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    04-06-00417-CV
    On appeal, Summit Care Corp. and Gundling argue that the trial court erred in not applying
    former article 4590i’s damages cap because some of the alleged acts of negligence occurred before
    September 28, 1997, when they were licensed. In response, Paradez argues that the proper focus is
    the date the cause of action accrued. We agree with Paradez.
    The definition of “health care provider” does not say when an entity must be licensed. It
    merely states that a health care provider is one that is licensed. Nor does the definition of a “health
    care liability claim” address this issue:
    “Health care liability claim” means a cause of action against a health care provider
    or physician for treatment, lack of treatment, or other claimed departure from
    accepted standards of medical care or health care or safety which proximately results
    in injury to or death of the patient, whether the patient’s claim or cause of action
    sounds in tort or contract.
    Former TEX . REV . CIV . STAT . art. 4590i, § 1.03(a)(4). Nor does the section of former article 4590i
    that discusses the damages cap address this issue:
    In an action on a health care liability claim where final judgment is rendered against
    a physician or health care provider, the limit of civil liability for damages of the
    physician or health care provider shall be limited to an amount not to exceed
    $500,000.7
    Former TEX . REV . CIV . STAT . art. 4590i, § 11.02(a). Therefore, we have little guidance from the
    actual statute on this issue.
    However, logically, the accrual of the cause of action must be the appropriate dividing line.
    Under appellants’ interpretation, if one act of negligence occurred during the time Summit Care
    Corp. was licensed but before Mendoza’s cause of action accrued, it would have protection of the
    damages cap despite voluntarily and intentionally transferring its license to another entity and
    thereby not complying with the definition of a “health care provider.” We must attach significance
    7
    This damages cap is adjusted for the consumer price index. See Former article 4590i, § 11.04.
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    04-06-00417-CV
    to the Legislature’s decision to define a health care provider as one that is duly licensed or chartered
    by the State of Texas to provide health care. Appellants’ interpretation would eviscerate the
    requirement that a health care provider be licensed.
    We also note that Summit Care Corp. and Gundling rely on Diversicare General Partner,
    Inc. v. Rubio, 
    185 S.W.3d 842
    (Tex. 2005), in support of their argument. However, the issue in
    Diversicare was whether the plaintiff’s claim was a health care liability claim; the issue was not
    whether the defendant was a health care provider. Under section 11.02, for the damages cap to apply,
    both must exist: a health care liability claim against a health care provider.
    We, therefore, overrule this issue.
    B.      Under former article 4590i, should the damages cap apply to each defendant separately or
    should only one cap apply?
    Appellants also argue that “the judgment was improperly computed” because the trial court
    “stacked” the damages cap under section 11.02(a) of former article 4590i. According to appellants,
    the trial court should have applied only one damages cap. We disagree.
    As noted previously, section 11.02(a) provided that when a “final judgment is rendered
    against a physician or health care provider, the limit of civil liability for damages of the physician
    or health care provider shall be limited to an amount not to exceed $500,000.” Former TEX . REV .
    CIV . STAT . art. 4590i, § 11.02(a).
    In interpreting section 11.02(a), in Rose v. Doctors Hospital, 
    801 S.W.2d 841
    , 847 (Tex.
    1990), the Texas Supreme Court held that this damages cap should be applied on a per-defendant,
    instead of a per-plaintiff, basis:
    It is clear that the damages cap amounts should be calculated on a “per defendant”
    basis because the language of § 11.02(a) clearly applies to the recovery against the
    individual defendant, not the award to the individual plaintiff. Plaintiffs who recover
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    04-06-00417-CV
    against more than one defendant may therefore obtain a judgment in excess of the
    cap, so long as the combined statutory liability of all defendants is not exceeded.
    Thus, the amount of damages in this case is the damages cap of $500,000, plus a
    consumer price index adjustment to the present (see TEX . REV . CIV . STAT . ANN . art.
    4590i § 11.04), multiplied by two since there are two culpable defendants in this
    case. Judgment is hereby rendered accordingly.
    
    Id. at 847.
    However, in so holding, the court specifically noted that it was not addressing “the
    applicability of this damages calculation to the comparative negligence situation. This case does not
    involve a situation in which any defendant is less than completely liable.” 
    Id. at 847
    n.2.
    In Columbia Hospital Corp. v. Moore, 
    43 S.W.3d 553
    (Tex. App.—Houston [1st Dist.]
    2001), modified on other grounds, 
    92 S.W.3d 470
    (Tex. 2002), the court of appeals was faced with
    this comparative negligence situation, but in the context of joint and several liability. In Columbia
    Hospital, the jury found that all three defendants were negligent and assessed responsibility at 60%
    for the hospital, 30% for one doctor, and 10% for the other doctor. 
    Id. at 555.
    On appeal, the hospital
    argued that the trial court erred by using the hospital’s joint and several liability to award damages
    in excess of the single damages cap. 
    Id. at 562.
    In essence, because the hospital was jointly and
    severally liable for the doctors’ negligence, under the judgment, the hospital was liable for an amount
    in excess of the damages cap.
    In considering whether the damages cap should only apply once in the context of joint and
    several liability, the court of appeals emphasized that section 11.02(a) “states unambiguously that
    liability of ‘the’ health care provider ‘shall’ be limited to the cap.” 
    Id. at 563.
    And, the court reasoned
    that this plain reading of statute comported with the MLIIA’s purpose “to ‘reduce excessive
    frequency and severity of health care liability claims through reasonable improvements and
    modifications in the Texas insurance, tort, and medical practice systems,’ thereby making health care
    and its liability insurance more affordable and available.” 
    Id. (quoting subsections
    1.02(b)(1)-(2),
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    04-06-00417-CV
    (4)-(5) of former article 4590i). Thus, the court reasoned that the plain language led it “to conclude
    that the damages cap applicable to a single defendant who is jointly and severally liable may not be
    multiplied by the number of culpable defendants.” 
    Id. at 566
    (emphasis added).
    Here, however, we do not have joint and several liability. Section 33.013 of the Texas Civil
    Practice and Remedies Code provides that a defendant will be jointly and severally liable for the
    damages recoverable by a claimant if the percentage of responsibility attributed to the defendant with
    respect to a cause of action is greater than fifty percent. TEX . CIV . PRAC. & REM . CODE ANN .
    § 33.013(b)(1) (Vernon Supp. 2007). In this case, the jury found Summit Care Corp. to be 35%
    responsible; Summit Care Texas, L.P., to be 35% responsible; Casas to be 25% responsible; and
    Gundling to be 5% responsible. Thus, because no party was found to be more than fifty percent
    responsible for the damages, there is no joint and several liability. And, as noted previously, there
    was evidence to support individual acts of negligence against each of the defendants. Thus, unlike
    Columbia Hospital, this is not a case in which a single defendant, because of joint and several
    liability, is liable for more than the damages cap. Instead, under the judgment, each of the
    defendants, to which the cap is applicable, is liable for an amount equal to one damages cap. In doing
    so, the judgment is consistent with section 11.02(a)’s unambiguous language that liability of “the”
    health care provider shall be limited to the cap.
    We therefore hold that the trial court did not err in applying the damages cap under former
    article 4590i.
    EXEMPLARY DAMAGES
    According to the Summit Care Appellants, because chapter 41 of the Texas Civil Practice
    and Remedies Code places a limit on the amount of punitive damages recoverable against “a
    defendant” and because the bankruptcy order expressly states that there is only one entity in this
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    04-06-00417-CV
    lawsuit, only one cap on exemplary damages can be awarded. In response, Paradez argues that the
    bankruptcy court never eliminated each entity’s individual liability. We agree with Paradez.
    Section 41.008(b) provides that exemplary damages awarded against a defendant may not
    exceed an amount equal to the greater of:
    (1)     (A) two times the amount of economic damages; plus
    (B) an amount equal to any noneconomic damages found by the jury,
    not to exceed $750,000; or
    (2)     $200,000.
    TEX . CIV . PRAC. & REM . CODE ANN . § 41.008(b) (Vernon Supp. 2007). Thus, appellants argue that
    because there is only “one surviving entity defendant,” exemplary damages can be assessed only
    once. The bankruptcy court’s order, however, did not limit Paradez’s recovery in this manner; it just
    sought to prevent duplicative claims and to ensure that the plaintiff’s allegations were against the
    primary tortfeasor. And, as explained previously, Paradez did not recover duplicative claims. We,
    therefore, overrule this issue.
    CONCLUSION
    For the reasons stated above, the trial court’s judgment is affirmed.
    Karen Angelini, Justice
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