Access Orthodontics of East 7th Street, P .A. v. Miriam Jaimes ( 2015 )


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  •                                                                                      ACCEPTED
    03-15-00081-CV
    4629267
    THIRD COURT OF APPEALS
    AUSTIN, TEXAS
    3/24/2015 8:33:40 PM
    JEFFREY D. KYLE
    CLERK
    NO. 03-15-00081-CV                        FILED IN
    3rd COURT OF APPEALS
    AUSTIN, TEXAS
    3/24/2015 8:33:40 PM
    IN THE COURT OF APPEALS
    JEFFREY D. KYLE
    FOR THE THIRD DISTRICT OF TEXAS       Clerk
    AT AUSTIN, TEXAS
    ACCESS ORTHODONTICS OF EAST 7TH STREET, P.A.,
    Appellant
    v.
    MIRIAM JAIMES,
    Appellee.
    On Appeal from the 126th Judicial District Court
    of Travis County, Texas
    The Honorable Amy Clark Meachum Presiding
    BRIEF OF APPELLEE MIRIAM JAIMES
    J. Lynn Watson, Lead Counsel        Collyn A. Peddie
    Texas State Bar No. 20761510        Texas State Bar No. 15707300
    THE J.L. WATSON LAW FIRM, P.C.      LAW OFFICES OF COLLYN PEDDIE
    9442 N. Capital of Texas Hwy.       440 Louisiana Street, Suite 900
    Arboretum Plaza 1, Suite 500        Houston, Texas 77002-4205
    Austin, TX 78759                    Telephone: (713) 236-7783
    Telephone: (512) 343-4526           Telecopier: (713) 236-7783
    Telecopier: (512) 582-2953          email: cp@collynpeddie.com
    email: lwatson@jlw-law.com
    Counsel for Appellee Miriam Jaimes
    ORAL ARGUMENT REQUESTED
    TABLE OF CONTENTS
    TABLE OF AUTHORITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                iii
    CASES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   iii
    STATUTES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        iv
    OTHER AUTHORITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                     iv
    STATEMENT REGARDING ORAL ARGUMENT . . . . . . . . . . . . . . . . . . . . . . . v
    COUNTER-STATEMENT OF THE CASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
    COUNTER-STATEMENT OF ISSUE PRESENTED . . . . . . . . . . . . . . . . . . . . . vi
    COUNTER-STATEMENT OF FACTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
    SUMMARY OF ARGUMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
    ARGUMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
    I.   THE STANDARDS OF REVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
    II.  JAIMES’ CLAIM IS NOT A “HEALTH CARE LIABILITY
    CLAIM” UNDER TEX. CIV. PRAC. & REM. CODE § 74.001(a)(13)
    ....................................................... 7
    A.     What Subsection 74.001(a)(13) Includes – and What It Does
    Not . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
    B.     By Its Express Terms, Chapter 74 Does Not Apply to Claims
    that Do Not Sound in Negligence . . . . . . . . . . . . . . . . . . . . . . . 8
    C.     Jaimes Does not Assert a Claim Sounding in Negligence . . . 11
    III. THE DTPA ENCOMPASSES JAIMES’ CLAIMS . . . . . . . . . . . . . 20
    CONCLUSION AND PRAYER FOR RELIEF . . . . . . . . . . . . . . . . . . . . . . . . . . 21
    RULE 9.4(I) CERTIFICATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
    CERTIFICATE OF SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
    ii
    TABLE OF AUTHORITIES
    CASES
    Crawford v. Ace Sign, Inc., 
    917 S.W.2d 12
    (Tex. 1996) . . . . . . . . . . . . . . . . . . . . 20
    Diversicare Gen. P’ship, Inc. v. Rubio,
    
    185 S.W.3d 842
    (Tex. 2005) . . . . . . . . . . . . . . . . . . . . . . . . . 9, 10, 12, 15, 16
    Froemming v. Perez, No. 04-05-00514-CV, 
    2006 WL 704479
           (Tex. App.—San Antonio Mar. 22, 2006, no pet.) (mem. op.) . . . . . . . . . 19
    Gormley v. Stover, 
    907 S.W.2d 448
    (Tex.1995) . . . . . . . . . . . . . . . . . . . . . . . 10, 14
    In re Labatt Food Serv., L.P., 
    279 S.W.3d 640
    (Tex. 2009) . . . . . . . . . . . . . . . . . . 6
    MacGregor Med. Assoc. v. Campbell, 
    985 S.W.2d 38
    (Tex.1998) . . . . . . . . . . . 10
    Meritor Automotive, Inc. v. Ruan Leasing Co., 
    44 S.W.3d 86
    (Tex. 2001) . . . . . . 7
    Mills v. Pate, 
    225 S.W.3d 277
    (Tex. App.—El Paso 2006, no pet.) . . . . . . . . . . . 18
    Mulligan v. Beverly Enters.-Tex., Inc., 
    954 S.W.2d 881
           (Tex. App.– Houston [14th Dist.] 1997, no pet.) . . . . . . . . . . . . . . . . . . . . 10
    Rio Grande Reg’l Hosp. v. Ayala, 2012 Tex. App. LEXIS 7175
    (Tex. App. Corpus Christi Aug. 24, 2012, pet. filed) . . . . . . . . . . . . . . . . . . 6
    Shaw v. BMW Healthcare, Inc., 
    100 S.W.3d 8
           (Tex. App.-Tyler 2002, pet. denied) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
    Spradlin v. Jim Walter Homes, Inc., 
    34 S.W.3d 578
    (Tex. 2000) . . . . . . . . . . . . . . 7
    Stockton v. Offenbach, 
    336 S.W.3d 610
    (Tex. 2011) . . . . . . . . . . . . . . . . . . . . . . . 5
    Tex. W. Oaks Hosp., L.P. v. Williams, 
    371 S.W.3d 171
    (Tex. 2012) . . . . . . . . . . . 6
    TGS-NOPEC Geophysical Co. v. Combs, 
    340 S.W.3d 432
    (Tex. 2011). . . . . . . . . 6
    Walden v. Jeffery, 
    907 S.W.2d 446
    (Tex.1995) . . . . . . . . . . . . . . . . . . . . 10, 13-15
    Wall v. Parkway Chevrolet, Inc., 
    176 S.W.3d 98
    , 104
    (Tex. App.—Houston [1st Dist.] 2004, no pet.) . . . . . . . . . . . . . . . . . . . . . . 6
    Waters ex rel. Walton v. Del-Ky, Inc., 
    844 S.W.2d 250
           (Tex. App.-Dallas 1992, no writ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
    iii
    STATUTES
    TEX. BUS. & COM. CODE ANN. § 17.41 (West 2002) . . . . . . . . . . . . . . . . . . . . . . 11
    TEX. BUS. & COM. CODE ANN. § 17.46(b)(11) . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
    TEX. BUS. & COM. CODE ANN. § 17.49 (c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
    TEX. CIV. PRAC. & REM. CODE § 74.001(a)(13) . . . . . . . . . . . . . . . 4, 5, 7-9, 11-13
    TEX. CIV. PRAC. & REM. CODE § 74.004(a) . . . . . . . . . . . . . . . . . . . . . . . . 10, 11, 13
    TEX. CIV. PRAC. & REM. CODE § 74.051(a) . . . . . . . . . . . . . . . . . . . . . . . . . 4, 5, 20
    TEX. CIV. PRAC. & REM. CODE § 74.052(a) . . . . . . . . . . . . . . . . . . . . . . . . . 4, 5, 20
    TEX. CIV. PRAC. & REM. CODE § 74.351(a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 5
    TEX. CIV. PRAC. & REM. CODE § 74.351(b) . . . . . . . . . . . . . . . . . . . . . . . . . . . vi, 4
    TEX. REV. CIV. STAT. ANN. art. 4590i, § 1.03(a) . . . . . . . . . . . . . . . . . . . . . . . . . 10
    TEX. REV. CIV. STAT. ANN. art. 4590i, § 12.01(a) . . . . . . . . . . . . . . . . . . . . . . . . . 13
    OTHER AUTHORITIES
    Ecke, Joseph R., Medical Professionals and the DTPA;
    State Bar of Texas Journal of Consumer and Commercial Law,
    Vol. 14, No. 3, Summer 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
    iv
    STATEMENT REGARDING ORAL ARGUMENT
    Appellant/Defendant’s appeal is meritless. As a result, there is no need for oral
    argument. If, however, this Court does not agree and grants oral argument,
    Appellee/Plaintiff Jaimes would request the opportunity to present argument.
    COUNTER-STATEMENT OF THE CASE
    Appellee/Plaintiff (hereinafter referred to as “Jaimes”) objects to the statement
    of the case set forth in Appellant/Defendant’s Brief because it contains pure argument,
    dressed up as facts and procedure, and attempts to mischaracterize Jaimes’ claims as
    “health care liability claims” as defined by the Texas Medical Liability Act
    (“TMLA”). TEX. CIV. PRAC. & REM. CODE § 74.001, et seq.
    A quick review of the pleadings in this case, see 1 CR 16-22, reveals that
    Jaimes asserts claims as a consumer under the Texas Deceptive Trade Practices.
    Period. Jaimes bought and paid for a product and services that she never received.
    She is not alleging negligence, medical malpractice, or any variation of a health care
    claim. As demonstrated below, Jaimes’ claims against Appellant/Defendant are not
    and cannot be considered “health care liability claims.” As a result, any expert report
    requirements applicable to claims she did not file do not apply here. The trial court’s
    refusal to dismiss her claims was correct.
    v
    COUNTER-STATEMENT OF ISSUE PRESENTED
    1.   Whether the trial court was correct in refusing to apply the expert report
    requirement applicable to “health care liability claims” under the TEX. CIV.
    PRAC. & REM. CODE § 74.351(b) to a claim, that involves no negligence or
    other “claimed departure from accepted standards” of care or services, brought
    by a consumer solely under the Texas Deceptive Trade Practices - Consumer
    Protection Act.
    vi
    COUNTER-STATEMENT OF FACTS
    Appellee/Plaintiff Miriam Jaimes (hereinafter referred to as “Jaimes”) objects
    to the entirety of the purported Statement of Facts included in Appellant’s Brief. Like
    its Statement of the Case, Appellant’s Statement of Facts is pure argument and is
    highly misleading, so much so as to be useless to the court. For example, contrary to
    what Appellants would have this court believe, Jaimes has asserted claims for
    economic damages against Appellant/Defendant solely for violations of the Texas
    Deceptive Trade Practices - Consumer Protection Act (“DTPA”), nothing else.1 For
    this and the reasons that follow, Jaimes provides this Counter-Statement.
    The following facts are essentially undisputed: Appellant/Defendant – Access
    Orthodontics of East 7th Street, P.A. (“Access”), an orthodontics business which is a
    “professional association” organized under the laws of the State of Texas – offered to
    provide orthodontic services and goods of “full braces (upper and lower),” including
    “complete services,” at the cost of $4,000.00 to Jaimes. (1 CR 18.) In making this
    offer, Access presented to Jaimes a document entitled “Payment Options,” which
    summarized and confirmed the offer of such services at the cost of $4,000.00, and
    1
    See Plaintiff’s First Amended Original Petition (1 CR 16-22). Despite the “case type”
    description of “malpractice” stated in the court’s record, presumably the result of information from
    Appellant/Defendant, Jaimes has not asserted against Appellant/Defendant any claims of medical
    or other professional malpractice, and Jaimes’ claims against Appellant/Defendant are based wholly
    upon allegations that Appellant/Defendant violated the Texas Deceptive Trade Practices - Consumer
    Protection Act. See Plaintiff’s First Amended Original Petition (1 CR 16-22).
    1
    furthermore, which described a payment schedule for same in the amount of $250.00
    per month. (1 CR 18). Jaimes accepted Access’ offer, and Jaimes immediately paid
    $1,000.00 as a down payment. 
    Id. It is
    also undisputed that, thereafter, Jaimes timely
    made monthly payments in the amount of $250.00 each. 
    Id. Indeed, Jaimes
    paid the
    full, agreed-upon cost for Access’ services in a timely manner. 
    Id. Jaimes’s final
    payment was completed in January of 2012. (1 CR 18-19).
    Despite having received the full, agreed-upon payment from Jaimes in a timely
    manner, Access failed to provide the services and goods which it contracted to deliver.
    (1 CR 19). Specifically, after wearing the braces for the prescribed time period, and
    after complying with all of Access’ instructions regarding regular adjustments to the
    appliances (braces), Jaimes scheduled an appointment at Access’ office for removal
    of her braces in November of 2012. (1 CR 19). Access canceled the appointment.
    
    Id. Despite Jaimes’s
    multiple attempts to reschedule an appointment for the removal
    of her braces, a service for which she had already paid, Access canceled all proposed
    appointments and made excuses to avoid the removal of the braces. 
    Id. Indeed, Access
    never delivered the services for which Jaimes had already paid. 
    Id. It is
    undisputed that Access gave no medical reason to Jaimes for its failure to remove the
    braces. Jaimes was forced to save additional money, and wait until she could save
    2
    enough money, to pay a different orthodontist to have her braces removed by a
    different orthodontist.
    After sending proper statutory notice and complying with all statutory
    conditions precedent, Jaimes sued Access under the Texas Deceptive Trade Practices -
    Consumer Protection Act, claiming in her petition that Access violated various
    provisions of that consumer protection statute, including (but not limited to) its
    dissemination of a statement known by Access to materially misrepresent the cost or
    character of a service for the purpose of inducing Jaimes to contract with regard to the
    service offered by Appellant. (1 CR 19-20.) Jaimes did not state in her petition any
    claims against Access for medical negligence, nor did Jaimes state in her petition any
    other kind of “health care liability claims.” Instead, Jaimes’ claims were based solely
    on Access’ intentional and knowing refusal to perform the services for which it had
    been fully prepaid.2
    Access answered Jaimes’ lawsuit, stating that Jaimes’ claims were somehow
    governed by Chapter 74 of the Texas Civil Practice & Remedies Code and that Jaimes
    had failed to provide Access with notice of suit and medical authorization as required
    by that statute. (1 CR 12-13). Thereafter, Access moved to dismiss Jaimes’ claims
    2
    (1 CR 16-22). Jaimes’ original petition was filed on January 20, 2014, and Jaimes filed
    an amended petition on May 16, 2014, identical to the original petition filed on January 20, 2014
    but for the addition of language compliant with Texas Rule of Civil Procedure 47.
    3
    on the ground that Jaimes had not provided written notice of claim and authorization
    pursuant to TEX. CIV. PRAC. & REM. CODE § 74.051(a) and TEX. CIV. PRAC. & REM.
    CODE § 74.052(a), nor had Jaimes filed an expert report pursuant to TEX. CIV. PRAC.
    & REM. CODE § 74.351(a) and (b). (1 CR 23-26).
    Both parties appeared and presented argument at the hearing on Access’ motion
    to dismiss. (1 RR 1-2). Counsel for Jaimes argued that the facts presented in Jaimes’
    petition did not meet the definition of a “health care liability claim” as set forth in
    Chapter 74 of the Texas Civil Practice and Remedies Code, and, therefore, Jaimes was
    not required by such statute to have provided an expert report because Jaimes’ claims
    were not governed by that statute. (1 RR 10-12). The trial court agreed and denied
    Access’ motion to dismiss. (1 CR 41). Access timely appealed. (1 CR 45-46.)
    SUMMARY OF ARGUMENT
    Appellant seeks nothing less than a dramatic – and unwarranted – extension of
    TEX. CIV. PRAC. & REM. CODE § 74.001(a)(13)’s expert report requirement to claims
    it was never intended to encompass, and special treatment and exemptions for
    businesses that provide any kind of good or services that may even remotely implicate
    one’s health from the ordinary operation of Texas’ consumer protection statutes.
    Nothing in Texas law authorizes either this court or the trial court to engage in such
    a radical rewrite of Texas law. For that reason and those that follow, the trial court’s
    4
    order denying Access’ Motion to Dismiss under TEX. CIV. PRAC. & REM. CODE §
    74.001(a)(13) was proper. Its decision should be affirmed.
    Under no definition in Texas law can Jaimes’ claim against Access be
    considered a “health care liability claim” because Jaimes has not asserted any claims
    even sounding negligence against Access, nor has Jaimes claimed any departure by
    Access from any accepted standards of medical care, or health care, or safety or
    professional or administrative services directly related to health care.
    Jaimes is not required to provide an expert report3 unless her claim is
    determined to be a “health care liability claim” under Chapter 74 of the Texas Civil
    Practice and Remedies Code. TEX. CIV. PRAC. & REM. CODE § 74.001(a)(13). TEX.
    CIV. PRAC. & REM. CODE § 74.351(a) and (b).                    Because her claims are not
    encompassed by Chapter 74, the trial court was correct in denying Access’ Motion to
    Dismiss. Its decision should be affirmed.
    ARGUMENT
    I.     THE STANDARDS OF REVIEW
    A court of appeals reviews a decision to deny a motion to dismiss under Section
    74.351 under an abuse of discretion standard. See Stockton v. Offenbach, 
    336 S.W.3d 3
             Furthermore, Jaimes was not required to give written notice of claim or authorization
    because her claim is not a “health care liability claim”. TEX. CIV. PRAC. & REM. CODE § 74.051(a)
    and TEX. CIV. PRAC. & REM. CODE § 74.052(a).
    5
    610, 615 (Tex. 2011). The abuse of discretion standard imposes an especially onerous
    burden on Appellant here. A trial court may be found to have abused its discretion
    only if the record (1) clearly shows that the trial court misapplied the law to the
    established facts, (2) does not reasonably support the ruling, or (3) shows that the trial
    court acted arbitrarily or unreasonably.4 Moreover, under that exceptionally high
    standard, the appellate court must defer to the trial court’s factual determinations if
    they are supported by evidence but reviews only the trial court’s legal determinations
    de novo. Id.; In re Labatt Food Serv., L.P., 
    279 S.W.3d 640
    , 643 (Tex. 2009).
    In particular, whether a pleaded claim is actually a health care liability claim
    under Chapter 74 is a question of statutory construction reviewed de novo. Tex. W.
    Oaks Hosp., L.P. v. Williams, 
    371 S.W.3d 171
    , 177 (Tex. 2012). As with all statutory
    construction, “in construing a statute, [the court’s] aim is to determine and give effect
    to the Legislature’s intent, and [it] begin[s] with the plain and common meaning of the
    statute's words.” 
    Id. Where a
    statute is unambiguous, “we adopt the interpretation
    supported by its plain language unless such an interpretation would lead to absurd
    results.” TGS-NOPEC Geophysical Co. v. Combs, 
    340 S.W.3d 432
    , 439 (Tex. 2011).
    “We further consider statutes as a whole rather than their isolated provisions.” 
    Id. 4 See
    Rio Grande Reg’l Hosp. v. Ayala, 2012 Tex. App. LEXIS 7175 (Tex. App. – Corpus
    Christi Aug. 24, 2012, pet. filed); Wall v. Parkway Chevrolet, Inc., 
    176 S.W.3d 98
    , 104 (Tex.
    App.—Houston [1st Dist.] 2004, no pet.).
    6
    at 439 (emphasis supplied). In interpreting a statute, “we presume that the Legislature
    chooses a statute’s language with care, including each word chosen for a purpose . .
    . .” 
    Id. “When possible,
    each sentence, phrase, clause and word is given effect, so that
    the statute makes sense as a cohesive whole.” Meritor Automotive, Inc. v. Ruan
    Leasing Co., 
    44 S.W.3d 86
    , 90 (Tex. 2001). Thus, a court “do[es] not treat any
    statutory language as surplusage, if possible.” Spradlin v. Jim Walter Homes, Inc., 
    34 S.W.3d 578
    , 580 (Tex. 2000). Access asks this court to violate all such principles of
    statutory construction here.
    II.   JAIMES’ CLAIM IS NOT A “HEALTH CARE LIABILITY CLAIM”
    UNDER TEX. CIV. PRAC. & REM. CODE § 74.001(a)(13)
    A.     What Subsection 74.001(a)(13) Includes – and What It Does Not
    Contrary to the expansive interpretation Access asks this court to impose here,
    by its express terms, Chapter 74 of the Texas Civil Practice and Remedies Code (also
    known as the “Medical Liability Act”) does not apply to all claims against all health
    care providers. Instead, it contains specific statutory limitations. Thus, the statute
    defines a “health care liability claim” to mean “a cause of action against a health care
    provider or physician for treatment, lack of treatment, or other claimed departure
    from accepted standards of medical care, or health care, or safety or professional or
    administrative services directly related to health care, which proximately results in
    injury to or death of a claimant, whether the claimant’s claim or cause of action
    7
    sounds in tort or contract.” TEX. CIV. PRAC. & REM. CODE § 74.001(a)(13) (emphasis
    supplied). By its own terms then, the statute applies only to claims sounding in
    negligence. No such claim was brought here.
    Instead of addressing the whole statute and these fatal limitations, in the trial
    court, Access took a single phrase from the statute – “lack of treatment”– pulled it out
    of context, and sought dismissal under Chapter 74 for James’ alleged failure to
    comply with Chapter 74’s expert report requirements. Although Jaimes stipulated that
    Access itself is a “health care provider,” that is where any connection to Chapter 74
    ended. Recognizing that obvious fact, the trial court properly denied Access’ Motion
    to Dismiss. This Court should affirm.
    B.     By Its Express Terms, Chapter 74 Does Not Apply to Claims that Do
    Not Sound in Negligence
    Access devotes a scant two pages in its brief to the real contested issue here:
    whether Jaimes has asserted any claim that sounds in negligence. She has not. That
    alone is fatal to Access’ argument. Yet what Access omits in terms of analysis in those
    two pages, it more than makes up for in contradiction. Indeed, its duplicity has fatally
    undercut its own argument.
    Despite its quotation at page 8 of its brief reinforcing the notion that all of the
    words in a statute should have meaning, Access has simply taken the single phrase
    “lack of treatment” out of context and argued that that phrase, in a vacuum, means that
    8
    Chapter 74 applies to Jaimes’ claims alleging that she did not get services for which
    she paid. See TEX. CIV. PRAC. & REM. CODE § 74.001(a)(13). It does not.
    What Access conveniently ignores is the rest of the sentence in which that
    phrase is found. The term “lack of treatment” is immediately followed by “or other
    claimed departure from accepted standards of medical care, or health care, or safety
    or professional or administrative services directly related to health care.” 
    Id. This sentence
    has long been interpreted to mean that a “health care liability claim” under
    Chapter 74 must involve a “claimed departure from accepted standards” of care or
    services, that is, it must sound in negligence. Thus, in Diversicare Gen. Partner, Inc.
    v. Rubio, 
    185 S.W.3d 842
    , 848 (Tex. 2005), the Court explained with regard to an
    identical predecessor statute:5
    5
    Before its codification in the Texas Civil Practices and Remedies Code, Chapter 74 was
    part of the Medical Liability and Insurance Improvement Act passed by the Texas Legislature in
    1977 as Article 4590i of the Texas Revised Civil Statutes (“Article 4590i”). Ecke, Joseph R.,
    Medical Professionals and the DTPA; STATE BAR OF TEXAS JOURNAL OF CONSUMER AND
    COMMERCIAL LAW, Vol. 14, No. 3 (Summer 2011). The language of Article 4590i section
    1.03(a)(4) (defining “health care liability claim”) was re-codified in the Civil Practice and Remedies
    Code without substantial modification. The Medical Liability and Insurance Improvement Act
    provided, in relevant part:
    Sec. 1.03. (a) In this part:
    [***]
    (4) ‘Health care liability claim’ means a cause of action against a health care
    provider or physician for treatment, lack of treatment, or other claimed departure
    from accepted standards of medical care or health care or safety which proximately
    results in injury to or death of the patient, whether the patient's claim or cause of
    action sounds in tort or contract.
    9
    A cause of action against a health care provider is a health care liability
    claim under the MLIIA if it is based on a claimed departure from an
    accepted standard of medical care, health care, or safety of the patient,
    whether the action sounds in tort or contract. A cause of action alleges
    a departure from accepted standards of medical care or health care if the
    act or omission complained of is an inseparable part of the rendition of
    medical services.6
    Other provisions within Chapter 74 support this limited definition of “health
    care liability claim” as being one which involves a “claimed departure from accepted
    standards” of care or services, that is, a claim sounding in negligence. Indeed, Access
    cites one in its brief:      In its brief, Access asserts that “[t]he Act also specifically
    states that the DTPA does not apply to health care liability claims.” Appellant’s Brief
    at 9. TEX. CIV. PRAC. & REM. CODE § 74.004(a). A quick review of the relevant
    statute, however, reveals that Access is incorrect if not intentionally misleading in
    making that argument. Instead, TEX. CIV. PRAC. & REM. CODE § 74.004 bars
    negligence claims against health care providers under Sections 17.41-17.63 of the
    Texas Business and Commerce Code (hereinafter referred to as the “Texas Deceptive
    Act of Aug. 29, 1977, 65th Leg., ch. 817, 1977 Tex. Gen. Laws 2039, repealed by Acts 2003, 78th
    Leg., ch. 204, § 10.01, eff. Sept. 1, 2003. Section 1.03(a), Medical Liability and Insurance
    Improvement Act, Tex. Rev. Civ. Stat. Ann. art. 4590i (Vernon Supp.1995).
    6
    
    Id., citing TEX.
    REV. CIV. STAT. ANN. art. 4590i, §§ 1.03(a)(2), (4); MacGregor Med. Assoc.
    v. Campbell, 
    985 S.W.2d 38
    , 41 (Tex.1998); Walden v. Jeffery, 
    907 S.W.2d 446
    , 448 (Tex.1995);
    Gormley v. Stover, 
    907 S.W.2d 448
    , 449 (Tex.1995); Mulligan v. Beverly Enters.-Tex., Inc., 
    954 S.W.2d 881
    , 884 (Tex. App.– Houston [14th Dist.] 1997, no pet.); Waters ex rel. Walton v. Del-Ky,
    Inc., 
    844 S.W.2d 250
    , 258-59 (Tex. App.–Dallas 1992, no writ); Shaw v. BMW Healthcare, Inc., 
    100 S.W.3d 8
    , 15 (Tex. App.– Tyler 2002, pet. denied).
    10
    Trade Practices - Consumer Protection Act” or the “DTPA”)7 involving personal
    injuries but not other types of claims. It provides:
    Sec. 74.004. EXCEPTION FROM CERTAIN LAWS.
    (a) Notwithstanding any other law, Sections 17.41-17.63, Business &
    Commerce Code, do not apply to physicians or health care providers
    with respect to claims for damages for personal injury or death resulting,
    or alleged to have resulted, from negligence8 on the part of any
    physician or health care provider.
    TEX. CIV. PRAC. & REM. CODE § 74.004(a). Subsection 74.004(a) then not only
    reinforces the conclusion that Chapter 74 and Subsection 74.001(a)(13) encompass
    only negligence claims, but it makes clear that the provision does not exclude Jaimes’
    claims here.
    C. Jaimes Does not Assert a Claim Sounding in Negligence
    Without any analysis,9 Access has simply ignored the requirement that any lack
    7
    The Business and Commerce Code provision states:
    Sec. 17.41.   SHORT TITLE. This subchapter may be cited as the
    Deceptive Trade Practices-Consumer Protection Act.
    TEX. BUS. & COM. CODE ANN. § 17.41 (West 2002).
    8
    “Negligence” is defined in the State Bar of Texas 2012 edition of Texas Pattern Jury
    Charges as: “Failure to use ordinary care, that is, failing to do that which a person of ordinary
    prudence would have done under the same or similar circumstances or doing that which a person
    of ordinary prudence would not have done under the same or similar circumstances.”
    9
    And it is too late for it to try to do so in its Reply brief when Jaimes will have no
    opportunity to respond.
    11
    of treatment represent a departure from acceptable standards of care, that is, that it
    involve some medical negligence. This court does not have that luxury. It must apply
    the proper test here: whether Jaimes’ cause of action “alleges a departure from
    accepted standards of medical care or health care if the act or omission complained
    of is an inseparable part of the rendition of medical services.” See 
    Diversicare, 185 S.W.3d at 848
    . That test is not even arguably met here. As an initial matter, Access
    admits that “Jaimes’ claim is essentially a breach of contract claim.” Appellant’s
    Brief at 9. It cannot now contradict that admission in is Reply Brief.
    Moreover, there is nothing about agreeing to provide a service then refusing to
    do so for purely commercial and economic reasons that has anything to do with, let
    alone that is “inseparable” from, the rendition of medical services here. It is
    something any vendor could do. Indeed, to hold otherwise would be to construe the
    definition of “health care liability claim” in TEX. CIV. PRAC. & REM. CODE §
    74.001(a)(13) as any claim against a health care provider which involves any
    treatment or any lack of treatment – without consideration for whether such treatment
    or lack of treatment is a claimed departure from accepted standards of care. Such an
    expansive interpretation would result in the inclusion of all claims against health care
    providers, without exception, inasmuch as any claim against a health care provider
    could be construed as one involving treatment or the lack thereof.
    12
    Nothing about Walden v. Jeffery, 
    907 S.W.2d 446
    (Tex.1995), which Access
    cites at page 8-9 of its brief, changes this conclusion. Access argues that the Walden
    court “held that claims arising from alleged misrepresentations related to dental work
    amount to a health care liability claim.” Appellant’s Brief at 8. It did not.
    As an initial matter, the Walden opinion does not even purport to analyze
    whether or not the claims asserted by the Walden plaintiff constituted a “health care
    liability claim” as that term is defined by TEX. CIV. PRAC. & REM. CODE §
    74.001(a)(13), and the phrase “health care liability claim” is not found within that
    opinion. Instead, the opinion analyzed whether or not the plaintiff’s claims involved
    claims of “negligence” under Section 12.01(a) [which was the precursor to the above-
    cited TEX. CIV. PRAC. & REM. CODE § 74.004(a)] to the old Medical Liability and
    Insurance Improvement Act. 
    Walden, 907 S.W.2d at 448
    . That statute, like Ch. 74
    today, specifically applied only to negligence claims.10
    Moreover, Access admits in its brief that, “In Walden, the plaintiff sued her
    dentist for failing to provide dentures that fit, as he had promised.” Appellant’s Brief
    at 8-9 (emphasis added); 
    Walden, 907 S.W.2d at 448
    . It is apparent even from
    Access’ description of the facts underlying the Walden case that it is distinguishable
    10
    See TEX. REV. CIV. STAT. ANN. art. 4590i, § 12.01(a) (Vernon Supp.1995) and supra note
    7.
    13
    from this case because the Walden plaintiff complained of the “fit” of the dentures,
    which necessarily concerned an issue of the health care provider’s negligence – i.e.,
    departure from accepted standards of medical care or health care, and the act or
    omission complained of was an inseparable part of the rendition of medical services.
    As the court in Walden explained:
    There can be no DTPA claim against a physician for damages for
    personal injury or death if the damages result, or are alleged to
    result, from the physician’s negligence; however, if the alleged
    DTPA claim is not based on the physician's breach of the
    accepted standard of medical care, section 12.01(a) does not
    preclude suit for violation of the DTPA. Thus, the underlying
    nature of the claim determines whether section 12.01(a) prevents
    suit for violation of the DTPA. Claims that a physician or health
    care provider was negligent may not be recast as DTPA actions to
    avoid the standards set forth in the Medical Liability and
    Insurance Improvement Act.11
    In Sorokolit, a patient alleged that her physician represented that
    the result of breast augmentation surgery would look like a photo
    she selected. The Court held that this allegation did not
    necessarily involve the assertion that the physician had failed to
    meet the applicable standard of care and was therefore negligent.
    In the present case, by contrast, the allegation that Walden
    provided ill-fitting dentures cannot be anything other than that
    he was negligent. Jeffery has simply recast her negligence claim
    as a DTPA claim. Section 12.01(a), as construed in Sorokolit,
    precludes this. Gormley v. Stover, 
    907 S.W.2d 448
    (Tex.1995)
    (per curiam).
    
    Walden, 907 S.W.2d at 447-48
    (emphasis added).
    
    11 907 S.W.2d at 447
    (citing Sorokolit v. Rhodes, 
    889 S.W.2d 239
    , 242 (Tex.1994)).
    14
    In the instant case, Jaimes does not complain of the health care provider’s
    improper (negligent) removal of her braces, nor does she complain about the final
    result of the orthodontia treatment (e.g., whether or not her teeth were properly
    straightened), because the braces removal for which Jaimes paid never occurred.
    Rather, Jaimes complains of Access’ complete refusal for non-medical reasons to
    provide a pre-purchased service.       Jaimes’ allegations against Access include
    allegations that Access acted intentionally and knowingly. For these reasons, Jaimes’
    allegations against Access cannot possible be construed to constitute negligence or
    involve a claimed departure from the standards of care. Thus, there can be no
    argument that her claims fall within Chapter 74 even if the DTPA claim in Walden
    might have.
    Although the appellate court in Walden did not consider directly the statutory
    definition of “health care liability claim”, the analysis applied by the Walden court is
    consistent with the Texas Supreme Court’s analysis of the “health care liability claim”
    definition as addressed in the Diversicare opinion, inasmuch as the facts contemplated
    in the Walden case would likely call for the “necessity of expert testimony from a
    medical or health care professional to prove a claim” – i.e., an expert opinion
    concerning whether the troublesome “fit” of the dentures was indeed a departure from
    the accepted standard of care -- which the Texas Supreme Court recognized “may also
    15
    be an important factor in determining whether a cause of action is an inseparable part
    of the rendition of medical or health care services”. See 
    Diversicare, 185 S.W.3d at 848
    . In the instant case, there is no expert testimony from a medical or health care
    professional necessary to prove Jaimes’ claim – i.e., that her braces were not removed
    or that the braces should have been removed by Appellant/Defendant. Jaimes has not
    asserted a claim which calls into question the manner in which the braces were
    removed, nor does she complain about the final results of the orthodontic work; rather,
    she has asserted a claim that the braces were not removed even though she had paid
    for such service.
    In the instant case, Jaimes has not asserted any claims based on negligence or
    departure from accepted standards of care, nor upon failure of professional skill or
    complaints about professional opinion;12 rather, Jaimes’ claims concern Appellant’s
    12
    The Texas Deceptive Trade Practices - Consumer Protection Act – the statute upon which
    Jaimes’ claim is based – contains language which further clarifies that the DTPA is not applicable
    to medical negligence claims, inasmuch as the statute expressly does not apply to claims “based on
    the rendering of a professional service, the essence of which is the providing of advice, judgment,
    opinion, or similar professional skill”. More specifically:
    Sec. 17.49 (c) Nothing in this subchapter shall apply to a claim for damages based
    on the rendering of a professional service, the essence of which is the providing of
    advice, judgment, opinion, or similar professional skill. This exemption does not
    apply to:
    (1)     an express misrepresentation of a material fact that cannot be characterized
    as advice, judgment, or opinion;
    (2)     a failure to disclose information in violation of Section 17.46(b)(24);
    (3)     an unconscionable action or course of action that cannot be characterized as
    advice, judgment, or opinion;
    16
    deliberate and intentional failure to perform the orthodontic services for which she had
    fully paid.    The dispute between Jaimes and Appellant/Defendant is grounded in
    Jaimes’     pre-payment        of   $4,000.00        to   Appellant/Defendant         based     on
    Appellant/Defendant’s representation that Jaimes would receive "full braces (upper
    and lower)", including “complete services.” Put another way: if Jaimes had not
    already prepaid for the removal of the braces, she would not have cause for complaint
    based on Access’ failure to remove the braces.
    To be sure, notwithstanding Chapter 74 of the Texas Civil Practice and
    Remedies Code and its predecessor statute (Section 4590i of the Medical Liability and
    Insurance Improvement Act), Texas courts have upheld the viability of claims against
    health care providers based upon misrepresentations, breach of warranty, and DTPA
    violations. For example, the El Paso Court of Appeals examined the common law
    claims of a plaintiff based on breach of an express warranty, against a physician who
    (4)   breach of an express warranty that cannot be characterized as advice,
    judgment, or opinion; or
    (5)   a violation of Section 17.46(b)(26).
    TEX. BUS. & COM. CODE ANN. § 17.49 (c). Of course, Jaimes’ claims do not constitute claims based
    on the providing of advice, judgment, opinion, or similar professional skill, but rather, the health
    care provider’s failure to remove her braces, which was a service for which she had prepaid. 1 CR
    16-22.
    17
    had represented that the plaintiff would experience particular results from liposuction
    surgery:
    Here, Ms. Mills presented more than a scintilla of probative evidence to
    support her common law claim for breach of an express warranty. The
    evidence from Ms. Mills' deposition testimony concerning Dr. Pate's
    remarks, the promised results, and injuries she suffered raises genuine
    issues of material fact as to each challenged element of Ms. Mills' breach
    of express warranty claim with respect to the first surgery, for which she
    paid Dr. Pate to perform. While Dr. Pate's representations about the
    quality or characteristics of the services he sold to Ms. Mills were, of
    course, related to their patient-client relationship, these representations
    are not inseparable from her negligence claims against him and
    consequently, they do not require a determination as to whether Dr.
    Pate failed to meet the accepted standard of medical care for cosmetic
    surgery. Thus, despite Dr. Pate's assertions, Ms. Mills' breach of
    warranty claim is not an improper attempt to recast her informed
    consent claim to avoid requirements of the Act. Rather, there is some
    evidence that Dr. Pate's particular representations were actionable as
    an express warranty claim in that his representations did not conform
    to the character and quality of the services promised, they formed the
    basis of the parties' bargain for the first surgery, and injury resulted
    to Ms. Mills. See Southwestern Bell Tel. Co.v. FDP Corp., 
    811 S.W.2d 572
    , 576-77 & n. 3 (Tex.1991)(noting elements of a breach of warranty
    claim).
    Mills v. Pate, 
    225 S.W.3d 277
    , 290 (Tex. App.—El Paso 2006, no pet.) (emphasis
    added). In the instant case, Access represented to Jaimes that it would provide “full
    braces (upper and lower),” including “complete services,” to Jaimes, but failed to do
    so, even though Jaimes had paid in full for such services.
    In a virtually identical case, the San Antonio Court of Appeals affirmed in part
    a decision allowing the DTPA claims of a mother who had pre-paid a portion of costs
    18
    associated with her daughter’s braces before the dentist subsequently refused to
    complete the orthodontic treatment until further payment was received:
    Perez relied to her detriment on Froemming's representations regarding
    the cost of the braces. At the very least, Froemming clearly violated
    section 17.46(b)(11), which prohibits making false or misleading
    statements of fact concerning the reasons for, existence of, or amount of
    price reductions. See TEX. BUS. & COM. CODE ANN. § 17.46(b)(11). By
    making special payment arrangements in the contract wherein Perez was
    obligated to pay $1,250, Froemming led her to believe that once that
    amount of money was paid, full orthodontic services would be provided
    to her daughter. Instead, after Perez paid approximately $1,550,
    Froemming suspended service until an additional payment of $1,344 was
    tendered. Melinda was left with brackets on her teeth that were not
    removed before her graduation or prom as anticipated and as discussed
    with Dr. Froemming. Furthermore, Melinda's teeth were left to revert to
    their pre-orthodontic condition, and she will have to once again begin
    treatment with a new orthodontist.
    Froemming v. Perez, No. 04-05-00514-CV, 
    2006 WL 704479
    , *9, 14-16 (Tex.
    App.—San Antonio Mar. 22, 2006, no pet.) (mem. op.) (finding sufficient evidence
    of $7,000 in economic damages based on consumer's lay testimony of $3,500 paid to
    defendant orthodontist and estimated $3,500 to remedy defendant's DTPA violations;
    also, finding that orthodontist acted intentionally).
    In the instant cause of action, Jaimes did not resort to “artful pleading” (as
    alleged by Appellant/Defendant at Appellant’s Brief at 5) in her petition in bringing
    claims against Access under the Texas Deceptive Trade Practices - Consumer
    Protection Act. Jaimes’ claims are based on allegations of Access’ knowing and
    19
    intentional – not negligent – conduct in violation of the Texas Deceptive Trade
    Practices - Consumer Protection Act. Jaimes’ claims are based on Access’ knowing
    and intentional inducement for Jaimes to prepay for full services associated with upper
    and lower braces, and Access’ subsequent knowing and intentional failure to remove
    the braces for which Jaimes had fully pre-paid.
    Because Jaimes’ claims do not constitute a “health care liability claim,” there
    was no requirement that Jaimes provide an expert report.,13 For that reason, there was
    no basis for dismissal of Jaimes’ claims. The trial court’s denial of Access’ Motion
    to Dismiss should be affirmed.
    III.   THE DTPA ENCOMPASSES JAIMES’ CLAIMS
    Although not relevant to Appellant/Defendant’s argument that Jaimes’ claim
    is a “health care liability claim”, Access has asserted that a “simple breach of contract
    claim does not give rise to liability under the DTPA,” citing Crawford v. Ace Sign,
    Inc., 
    917 S.W.2d 12
    , 14-15 (Tex. 1996). Appellant’s Brief at 9-10. However, as set
    forth in Jaimes’ petition, Jaimes’ claims are more than Appellant’s simplistic
    presentation of “she entered into an agreement . . . that she performed by paying and
    . . . Access breached the agreement by failing to take off the braces.” 1 CR 16-22;
    13
    Furthermore, Jaimes was not required to give written notice of claim or authorization
    because her claim is not a “health care liability claim”. TEX. CIV. PRAC. & REM. CODE § 74.051(a)
    and TEX. CIV. PRAC. & REM. CODE § 74.052(a).
    20
    Appellant’s Brief at 9. Rather, Jaimes’ claims are grounded in Access’ knowing and
    intentional conduct in inducing Jaimes to pay $4,000.00 for full braces services, then
    subsequently knowingly and intentionally failing to remove the braces.
    CONCLUSION AND PRAYER FOR RELIEF
    For the reasons stated, Miriam Jaimes respectfully requests that the Court affirm
    the trial court’s January 21, 2015 order and award her costs and such other relief as
    to which the Court may deem her entitled.
    Respectfully submitted,
    THE J.L. WATSON LAW FIRM, P.C.
    By:
    J. Lynn Watson
    Texas State Bar No. 20761510
    9442 N. Capital of Texas Hwy.
    Plaza 1, Suite 500
    Austin, TX 78759
    Telephone: (512) 343-4526
    Telecopier: (512) 582-2953
    email: lwatson@jlw-law.com
    Collyn A. Peddie
    Texas State Bar No. 15707300
    LAW OFFICES OF COLLYN PEDDIE
    440 Louisiana Street, Suite 900
    Houston, Texas 77002-4205
    Telephone: (713) 236-7783
    Telecopier: (713) 236-7783
    email: cp@collynpeddie.com
    Counsel for Appellee
    21
    RULE 9.4(I) CERTIFICATE
    In compliance with Texas Rules of Appellate Procedure 9.4(I), I certify that the
    number of words in this brief, excluding those matters listed in Rule 9.4(i)(l), is 5,381,
    as calculated by the word processing program used by Appellee’s counsel.
    J. Lynn Watson
    CERTIFICATE OF SERVICE
    The undersigned certifies that this document has been served on the following
    counsel of record in compliance with Texas Rules of Civil Procedure and of Appellate
    Procedure on this 24th day of March, 2015.
    Robert Anderton                                 Jon M. Smith
    State Bar No. 00795223                          State Bar No. 18630750
    Mark J. Hanna                                   3305 Northland Drive
    State Bar No. 08919500                          Suite 500
    900 Congress Avenue, Suite 250                  Austin, TX 78731
    Austin, TX 78701                                Telephone: (512) 371-1006
    Telephone: (512) 477-6200                       Telecopier: (512) 476-6685
    Telecopier: (512) 477-1188                      email: jon@jonmichaelsmith.com
    email: mhanna@markjhanna.com
    J. Lynn Watson
    22