Seton Family of Hospitals, D/B/A Seton Medical Center v. Beverly J. Haywood ( 2015 )


Menu:
  •                                                                                                               ACCEPTED
    03-13-00817-CV
    5417728
    THIRD COURT OF APPEALS
    AUSTIN, TEXAS
    June 9, 2015                                       5/26/2015
    5608 Parkcrest Drive,         2:14:36 PM
    Suite 200
    JEFFREY D. KYLE
    Austin, Texas 78731
    CLERK
    512.660.5960 main
    512.660.5979 fax
    www.rcmhlaw.com
    RECEIVED IN
    3rd COURT OF APPEALS
    Emily J. Davenport
    AUSTIN, TEXAS
    512.660.5974 direct
    edavenport@rcmhlaw.com                                                   5/26/2015 2:14:36 PM
    JEFFREY D. KYLE
    May 26, 2015                                                             Clerk
    Jeffrey D. Kyle, Clerk
    Court of Appeals, Third District of Texas
    P.O. Box 12547
    Austin, Texas 78711-2547
    Re:      Cause No. 03-13-00817-CV; Seton Family of Hospitals, d/b/a Seton Medical
    Center v. Beverly J. Haywood; In the 3rd Court of Appeals
    Dear Mr. Kyle:
    Appellant files this letter brief pursuant to Texas Rule of Appellant Procedure 38.7,
    in response to Appellee’s letter dated May 11, 2015, discussing the Ross opinion.
    Ross v. St. Luke’s Hosp., No. 13-0439, 
    2015 WL 20009744
    (Tex. May 1, 2015). A
    copy of the opinion is attached.
    In Ross, a hospital visitor sued the hospital and a maintenance services company
    over a slip-and-fall that occurred in the hospital lobby. 
    Id., at 1.
    The claimant fell
    on an area of floor that was being cleaned and buffed as she was exiting the
    hospital. 
    Id. The Court
    determined that the claim was not a health care liability
    claim because the record did not demonstrate a substantive relationship between
    the safety standards breached – maintenance of the floor inside the lobby exit doors
    – and the provision of health care. 
    Id. In reaching
    its decision, the Court held that although safety claims need not be
    directly related to health care for the Texas Medical Liability Act (“TMLA”) to
    apply, there must be a “substantive nexus between the safety standards allegedly
    violated and the provision of health care.” 
    Id. at 6;
    TEX. CIV. PRAC. & REM. CODE
    §74.001(a)(13) (defining “health care liability claim”). The Court identified seven
    non-exclusive considerations for analyzing whether a claim is substantively related
    to the defendant’s provision of health care: (1) Did the alleged negligence of the
    defendant occur in the course and scope of the defendant’s performing tasks with
    the purpose of protecting patients from harm; (2) Did the injuries occur in a place
    where patients might be during the time they were receiving care, so that the
    obligation of the provider to protect persons who require special, medical care was
    Jeffrey D. Kyle
    May 26, 2015
    Page 2
    implicated; (3) At the time of the injury was the claimant in the process of seeking
    or receiving health care: (4) At the time of the injury was the claimant providing or
    assisting in providing health care; (5) Is the alleged negligence based on safety
    standards arising from professional duties owed by the health care provider; (6) If
    an instrumentality was involved in the defendant’s alleged negligence, was it a
    type used in providing health care; (7) Did the alleged negligence occur in the
    course of the defendant’s taking action or failing to take action necessary to
    comply with safety-related requirements set for health care providers by
    governmental or accrediting agencies? 
    Id. On balance
    those factors show a
    substantial relationship between Haywood’s claim and the provision of health care.
    Ross, 
    2015 WL 20009744
    , at *6.
    Haywood’s claim satisfies the first, second and fifth factors in Ross. Haywood
    asserts that the events – allegedly negligent operation of an automatic hospital unit
    door – occurred while a Seton employee was acting in the course and scope of her
    duties. (CR 4). The employee was a nurse, and the events occurred in hospital’s
    emergency department, which is an area of the hospital where patients receive
    treatment. (CR 4). (RR 7). The incident implicates professional duties of safety.
    Hospital services include those services required to meet patients’ fundamental
    needs, such as safety. Harris Methodist Fort Worth v. Ollie, 
    342 S.W.3d 525
    , 527
    (Tex. 2011) (finding that a patient’s slip and fall on a wet bathroom floor was a
    health care liability claim and directly related to health care); St. David’s
    Healthcare Partnership, L.P., LLP v. Esparza, 
    348 S.W.3d 904
    , 906 (Tex. 2011)
    (finding that permitting lubricating gel to fall and remain on the floor is inseparable
    from procedures for the disposition of gloves in a hospital and arises from accepted
    standards that should have been performed by the hospital during the patient’s
    care). A nurse’s safe operation of a hospital unit door in the hospital emergency
    department implicates professional duties of safety owed to Seton’s patients. 
    Ollie, 342 S.W.3d at 527
    (relating to safety); see also CHCA Bayshore, LP v. Salazar,
    
    2013 WL 1907888
    , at *5 (Tex.App.—Houston [14th Dist.] 2013, pet. denied)
    (applying the TMLA to an employee injury claim involving a malfunctioning
    automatic hospital door).
    The third factor in Ross is not at issue. Haywood was not receiving health care
    when the event allegedly occurred. Ross, 
    2015 WL 20009744
    , at *6. However,
    Haywood’s status as a non-patient does not exclude application of the TMLA.
    Texas West Oaks Hosp., L.P. v. Williams, 
    371 S.W.3d 171
    (Tex. 2012).
    Jeffrey D. Kyle
    May 26, 2015
    Page 3
    It is unknown whether the fourth factor is met. Ross, 
    2015 WL 20009744
    , at *6.
    Haywood was not providing health care when the event occurred. Whether she was
    assisting the providers by her presence as a visitor has not been addressed.
    The sixth factor is satisfied. Ross, 
    2015 WL 20009744
    , at *6. The instrumentality,
    an automatic hospital unit door, is subject to hospital licensing regulations to
    facilitate safe transfer and movement of patients and nurses. See e.g., 25 TEX.
    ADMIN. CODE §133.162(d)(2)(A)(v)-(ix) (regulating doors, including corridor
    doors); 
    id. at §133.163(f)(2)
    (requiring that details and finishes in emergency suites
    comply with section 133.162(d)(2)); 25 TEX. ADMIN. CODE §133.162(d)(1)(E)
    (requiring compliance with TEX. HEALTH & SAFETY CODE §256.002(b)(8)); TEX.
    HEALTH & SAFETY CODE §256.002(b)(8) (requiring hospitals to adopt and ensure
    implementation of policy to control risk of injury to patients and nurses associated
    with the lifting, transferring, repositioning, or movement of patients, partly through
    hospital architecture).
    Automatic hospital doors are hospital equipment, and alleged departures from
    standards of safety in their use fall within the definition of health care liability
    claim. TEX. CIV. PRAC. & REM. CODE §74.001(a)(13); CHCA Bayshore, LP v.
    Salazar, 
    2013 WL 1907888
    , at *5 (Tex.App.—Houston [14th Dist.] 2013, pet.
    denied) (finding an employee’s claim that she was injured by a malfunctioning
    automatic door was a health care liability claim because it implicated standards of
    safety, including proper training, equipment and supervision of hospital
    employees).
    The seventh consideration in Ross is met to the extent Haywood’s claim asserts
    that Seton failed to institute policy or properly train the nurse who activated the
    automatic door. Ross, 
    2015 WL 20009744
    , at *6. See 25 TEX. ADMIN. CODE
    §133.142(a)(3)(B) and (C) (requiring hospitals to develop, implement and enforce
    safety policies and procedures and establish safety training and continuing
    education); 
    Ollie, 342 S.W.3d at 527
    (regarding patient safety); Diversicare
    General Partner, Inc. v. Rubio, 
    185 S.W.3d 842
    , 850 (Tex. 2005). Although
    Haywood pleads that Seton is vicariously liable for the nurse, Haywood did not sue
    the nurse individually. (CR 3). The focus is on the essence of the claim and not the
    artfulness of the claimant’s pleading. 
    Diversicare, 185 S.W.3d at 851
    .
    Jeffrey D. Kyle
    May 26, 2015
    Page 4
    According to the analysis in Ross, there is a substantive nexus between the safety
    standards that Haywood alleges were violated (operation of a hospital unit door by
    a hospital employee acting in the course and scope of her duties) and the provision
    of health care (providing for safety of patients on a hospital unit). The fact that an
    incident could have occurred outside a hospital does not preclude it from being a
    health care liability claim. Ross, 
    2015 WL 20009744
    , at *6; see also Diversicare
    General Partner, Inc. v. Rubio, 
    185 S.W.3d 842
    , 850 (Tex. 2005) (“The obligation
    of a health care facility to its patients is not the same as the general duty a premises
    owner owes to invitees.”).
    Based on the foregoing analysis, Appellee’s claims against Appellant alleging a
    departure from accepted standards of safety by Appellant’s registered nurse
    concerning the nurse’s use and operation of the hospital unit door in question are
    safety standards-based claims that are substantively related to the provision of
    health care. Accordingly, this is a health care liability claim subject to the
    provisions of the TMLA. Appellee failed to satisfy the 120-day expert report
    requirement. As such, dismissal of her claim is mandatory and the trial court erred
    by denying Seton’s motion to dismiss.
    Respectfully Submitted,
    /s/ Emily J. Davenport
    Emily J. Davenport
    edavenport@rcmhlaw.com
    State Bar No. 24012501
    CERTIFICATE OF COMPLIANCE
    I hereby certify that the foregoing brief has been compiled using a computer
    program in Word with 14-point font conventional typeface for the body of the
    brief. Excluding the portions of the brief exempted pursuant to Rule 9.4 of the
    Texas Rules of Appellate Procedure, this brief contains 1,283 words.
    /s/ Emily J. Davenport
    Emily J. Davenport
    Jeffrey D. Kyle
    May 26, 2015
    Page 5
    CERTIFICATE OF SERVICE
    Pursuant to Rule 9.5 of the Texas Rules of Appellate Procedure, I hereby
    certify that a true and correct copy of the foregoing instrument has been sent by e-
    mail to the following counsel of record on this 26th day of May, 2015:
    Robert C. Alden
    Byrd, Davis Furman & Alden, LLP
    707 West 34th St.
    Austin, TX 78705
    ralden@byrddavis.com
    /s/ Emily J. Davenport
    Emily J. Davenport
    Ross v. St. Luke’s Episcopal Hospital, --- S.W.3d ---- (2015)
    
    58 Tex. Sup. Ct. J. 766
    Actions and Proceedings
    
    2015 WL 2009744
                                                                          When a safety standards-based claim is made
    NOTICE: THIS OPINION HAS NOT BEEN                                     against a health care provider, the Medical
    RELEASED      FOR    PUBLICATION     IN THE                           Liability Act (TMLA) does not require the
    PERMANENT LAW REPORTS. UNTIL RELEASED,                                safety standards to be directly related to the
    IT IS SUBJECT TO REVISION OR WITHDRAWAL.                              provision of health care in order for the claim to
    Supreme Court of Texas.                                  be a health care liability claim (HCLC). Tex.
    Civ. Prac. & Rem. Code Ann. § 74.001(a)(13).
    Lezlea Ross, Petitioner,
    v.
    St. Luke’s Episcopal Hospital, Respondent                      2 Cases that cite this headnote
    No. 13–0439 | Argued November 5, 2014 | OPINION
    DELIVERED: May 1, 2015
    [2]
    Courts
    Appellate jurisdiction of Supreme Court in
    Synopsis
    general
    Background: Visitor brought action against hospital on
    premises liability theory after she slipped and fell near
    Inconsistent appellate court interpretations of the
    lobby exit doors. The 215th District Court, Harris County,
    Supreme Court case of Texas West Oaks Hosp.,
    dismissed action, finding that visitor’s claim was a health
    LP v. Williams, concerning the degree to which
    care liability claim (HCLC) requiring service of expert
    a safety standards-based claim must be related to
    report. The Court of Appeals affirmed, 2013 WL
    health care in order to qualify as a health care
    1136613. Visitor’s petition for review was granted.
    liability claim (HCLC) within ambit of the
    Medical Liability Act (TMLA), conferred
    jurisdiction on Supreme Court to address the
    Holdings: The Supreme Court, Johnson, J., held that:                  issue in case in which hospital visitor’s
    slip-and-fall premises liability claim was
    [1]
    inconsistent lower court interpretations of Supreme                dismissed upon finding that it was an HCLC
    Court case conferred jurisdiction on Supreme Court to                 requiring service of a medical expert report.
    address the issue;                                                    Tex. Civ. Prac. & Rem. Code Ann. §
    74.001(a)(13); Tex. Gov’t Code Ann. §
    [2]
    visitor raised issue in her appellate brief before Court           22.225(c).
    of Appeals to degree necessary to preserve it for review
    before Supreme Court; and
    Cases that cite this headnote
    [3]
    slip-and-fall claim was not an HCLC simply because
    the fall occurred in a hospital.
    [3]
    Courts
    Reversed and remanded.
    Appellate jurisdiction of Supreme Court in
    general
    Lehrmann, J., issued concurring opinion in which Devine,
    J., joined.
    For purposes of conferring jurisdiction upon
    Supreme Court, one lower court holds
    “differently” from another when there is
    inconsistency in their decisions that should be
    West Headnotes (17)                                                 clarified to remove unnecessary uncertainty in
    the law. Tex. Gov’t Code Ann. § 22.001(e).
    [1]
    Health
    © 2015 Thomson Reuters. No claim to original U.S. Government Works.                                  1
    Ross v. St. Luke’s Episcopal Hospital, --- S.W.3d ---- (2015)
    
    58 Tex. Sup. Ct. J. 766
    Cases that cite this headnote
    [7]
    Statutes
    Language and intent, will, purpose, or policy
    [4]
    Appeal and Error
    Scope and effect                                             In determining legislative intent, courts look
    first and foremost to the language of the statute.
    In her appellate brief on appeal to Court of
    Appeals, visitor challenged trial court finding
    that her slip-and-fall premises liability claim                Cases that cite this headnote
    against hospital was in fact a health care liability
    claim (HCLC) requiring service of medical
    expert report to a degree necessary to preserve
    the issue for review before the Supreme Court;          [8]
    in her original appellate brief, visitor discussed             Statutes
    the purpose of the Medical Liability Act                         Plain Language; Plain, Ordinary, or Common
    (TMLA) and asserted that classifying her claim                 Meaning
    as an HCLC would conflict with the                             Statutes
    Government Code, and the Court of Appeals                        Defined terms; definitional provisions
    implicitly determined that visitor’s citations and             Statutes
    argument were enough to avoid waiver because                     Context
    it addressed the issue. Tex. Civ. Prac. & Rem.                 Statutes
    Code Ann. § 74.001(a)(13); Tex. R. App. P.                       Relation to plain, literal, or clear meaning;
    38.1(I).                                                       ambiguity
    Courts construe a statute’s words according to
    Cases that cite this headnote                                  their plain and common meaning unless they are
    statutorily defined otherwise, a different
    meaning is apparent from the context, or unless
    such a construction leads to absurd or
    nonsensical results.
    [5]
    Appeal and Error
    Insufficient discussion of objections
    Cases that cite this headnote
    Failure to provide citations or argument and
    analysis as to an appellate issue may waive it.
    Tex. R. App. P. 38.1(I).
    [9]
    Statutes
    Cases that cite this headnote                                    Context
    Determining legislative intent requires courts to
    consider the statute as a whole, reading all its
    language in context, and not reading individual
    [6]
    Appeal and Error                                               provisions in isolation.
    Cases Triable in Appellate Court
    Review of lower court’s construction of statute                Cases that cite this headnote
    is de novo, and goal of appellate court is to give
    effect to legislative intent.
    [10]
    Cases that cite this headnote                                  Health
    Affidavits of merit or meritorious defense;
    © 2015 Thomson Reuters. No claim to original U.S. Government Works.                                       2
    Ross v. St. Luke’s Episcopal Hospital, --- S.W.3d ---- (2015)
    
    58 Tex. Sup. Ct. J. 766
    expert affidavits
    That visitor happened to slip and fall inside a
    hospital, near the hospital’s lobby exit door, did
    [13]
    not make her premises liability claim a health                 Statutes
    care liability claim (HCLC) requiring service of                  General and specific terms and provisions;
    medical expert report pursuant to Medical                      ejusdem generis
    Liability Act (TMLA); the cleaning and buffing
    of the floor near the exit doors was not for the               Where the more specific items of a statute, (a)
    purpose of protecting patients, the area where                 and (b), are followed by a catchall “other,” (c),
    visitor fell was not one where patients might be               the “ejusdem generis doctrine” teaches that the
    during their treatment so that the hospital’s                  latter must be limited to things like the former.
    obligation to protect patients was implicated by
    the condition of the floor at that location, and
    visitor was not seeking or receiving health care,              Cases that cite this headnote
    nor was she a health care provider or assisting in
    providing health care at the time she fell. Tex.
    Civ. Prac. & Rem. Code Ann. §§ 74.001(a)(13),
    74.351(a).                                              [14]
    Health
    Affidavits of merit or meritorious defense;
    Cases that cite this headnote                                  expert affidavits
    For a safety standards-based claim to be a health
    care liability claim (HCLC) requiring service of
    medical expert report, there must be a
    [11]
    Health                                                         substantive nexus between the safety standards
    Affidavits of merit or meritorious defense;                  allegedly violated and the provision of health
    expert affidavits                                              care, and that nexus must be more than a “but
    for” relationship. Tex. Civ. Prac. & Rem. Code
    The purpose of the Medical Liability Act’s                     Ann. §§ 74.001(a)(13), 74.351(a).
    (TMLA) expert report requirement is not to have
    claims dismissed regardless of their merits, but
    rather it is to identify and deter frivolous claims            2 Cases that cite this headnote
    while not unduly restricting a claimant’s rights.
    Tex. Civ. Prac. & Rem. Code Ann. § 74.351(a).
    [15]
    Cases that cite this headnote                                  Health
    Affidavits of merit or meritorious defense;
    expert affidavits
    Although the mere location of an injury in a
    [12]
    Health                                                         health care facility or in a health care setting
    Actions and Proceedings                                      does not bring a claim based on that injury
    within the Medical Liability Act (TMLA) so that
    A safety standards-based claim does not come                   it is a health care liability claim (HCLC)
    within the Medical Liability Act’s (TMLA)                      requiring service of a medical expert report, the
    provisions just because the underlying                         fact that the incident could have occurred
    occurrence took place in a health care facility,               outside such a facility or setting does not
    the claim is against a health care provider, or                preclude the claim from being an HCLC. Tex.
    both. Tex. Civ. Prac. & Rem. Code Ann. §                       Civ. Prac. & Rem. Code Ann. §§ 74.001(a)(13),
    74.001(a)(13).                                                 74.351(a).
    Cases that cite this headnote                                  Cases that cite this headnote
    © 2015 Thomson Reuters. No claim to original U.S. Government Works.                                     3
    Ross v. St. Luke’s Episcopal Hospital, --- S.W.3d ---- (2015)
    
    58 Tex. Sup. Ct. J. 766
    APPEALS FOR THE FOURTEENTH DISTRICT OF
    TEXAS
    Opinion
    [16]
    Health
    Affidavits of merit or meritorious defense;           Justice Johnson delivered the opinion of the Court.
    expert affidavits
    The pivotal issue in a safety standards-based           *1 In this case a visitor to St. Luke’s Episcopal Hospital
    claim, for purposes of determining whether the          sued the hospital on a premises liability theory after she
    claim is a health care liability claim (HCLC)           slipped and fell near the lobby exit doors. The issue is
    requiring service of medical expert report, is          whether her suit is a health care liability claim under the
    whether the standards on which the claim is             Texas Medical Liability Act. See TEX. CIV. PRAC. &
    based implicate the defendant’s duties as a             REM. CODEE ch. 74. The trial court and court of appeals
    health care provider, including its duties to           concluded that it is. We hold that it is not, because the
    provide for patient safety. Tex. Civ. Prac. &           record does not demonstrate a relationship between the
    Rem. Code Ann. §§ 74.001(a)(13), 74.351(a).             safety     standards      she     alleged    the   hospital
    breached—standards for maintaining the floor inside the
    lobby exit doors—and the provision of health care, other
    Cases that cite this headnote                           than the location of the occurrence and the hospital’s
    status as a health care provider.
    We reverse and remand to the trial court for further
    proceedings.
    [17]
    Health
    Affidavits of merit or meritorious defense;
    expert affidavits
    Non-exclusive considerations used to determine                               I. Background
    whether safety standards-based claim is
    substantively related to defendant’s providing of       Lezlea Ross accompanied a friend who was visiting a
    health care and is therefore a health care liability    patient in St. Luke’s Episcopal Hospital. Ross was leaving
    claim (HCLC) requiring service of medical               the hospital through the lobby when, as she approached
    expert report include: whether alleged                  the exit doors, she slipped and fell in an area where the
    negligence occurred in course of defendant’s            floor was being cleaned and buffed. She sued St. Luke’s
    performing tasks with purpose of protecting             and Aramark Management Services, a company that
    patients from harm; whether injuries occurred in        contracted with the hospital to perform maintenance
    place where patients might be during time they          services, on a premises liability theory. Aramark is not a
    were receiving care, so that obligation of              party to this appeal.
    provider to protect persons who require medical         [1]
    care was implicated; whether, at the time of the          After Ross filed suit we decided Texas West Oaks
    injury, the claimant was in the process of              Hospital, L.P. v. Williams, 
    371 S.W.3d 171
    (Tex. 2012).
    seeking or receiving health care; and whether, at       There we held, in part, that when a safety standards-based
    time of the injury, the claimant was providing or       claim is made against a health care provider, the Texas
    assisting in providing health care. Tex. Civ.           Medical Liability Act (TMLA), TEX. CIV. PRAC. &
    Prac. & Rem. Code Ann. §§ 74.001(a)(13),                REM. CODEE ch. 74, does not require the safety
    74.351(a).                                              standards to be directly related to the provision of health
    care in order for the claim to be a health care liability
    claim (HCLC). 
    Williams, 371 S.W.3d at 186
    . Relying on
    2 Cases that cite this headnote                         Williams, the hospital asserted that Ross’s claim was an
    HCLC and moved for dismissal of her suit because she
    failed to serve an expert report. See TEX. CIV. PRAC. &
    REM. CODEE § 74.351(a), (b) (requiring dismissal of an
    HCLC if a claimant fails to timely serve an expert report);
    
    Williams, 371 S.W.3d at 186
    .
    ON PETITION FOR REVIEW FROM THE COURT OF
    © 2015 Thomson Reuters. No claim to original U.S. Government Works.                                      4
    Ross v. St. Luke’s Episcopal Hospital, --- S.W.3d ---- (2015)
    
    58 Tex. Sup. Ct. J. 766
    Shepherd Medical Center–Linden, Inc. v. Twilley, 422
    The trial court granted the motion to dismiss. The court of     S.W.3d 782 (Tex.App.–Texarkana 2013, pet. denied). In
    appeals affirmed. Ross v. St. Luke’s Episcopal Hosp., –––       that case, Bobby Twilley, the director of plant operations
    S.W.3d –––– (Tex.App.–Houston [14th Dist.] 2013). The           for a medical center, asserted premises liability claims
    appeals court concluded that under Williams it is not           against his employer after he fell from a ladder and also
    necessary for any connection to exist between health care       tripped over a mound of hardened cement. 
    Id. at 783.
    The
    and the safety standard on which a claim is based in order      medical center moved for dismissal under the TMLA
    for the claim to come within the TMLA. 
    Id. at ––––.
                because Twilley failed to file an expert report. 
    Id. at 783–84.
    The trial court denied the motion and the medical
    Ross asserts that the lower courts erred because claims         center appealed, arguing that even though Twilley’s
    based on departures from “accepted standards of safety”         claims were unrelated to the provision of health care,
    do not come within the provisions of the TMLA unless            under Williams they still fell within the ambit of the
    there is at least some connection between the standards         TMLA. The court of appeals interpreted Williams as
    underlying the allegedly negligent actions and the              holding that a safety standards-based claim need not be
    provision of health care, even if they are not directly         directly related to the provision of health care to be an
    related. She then argues that her claims are not HCLCs          HCLC. 
    Id. at 789.
    The court stated, however, that it did
    because the hospital’s alleged negligence is completely         not understand Williams to hold that a safety standards
    unrelated to the provision of health care.                      claim falls under the TMLA when the claim is completely
    untethered from health care. 
    Id. The appeals
    court
    The hospital responds with three arguments. It first urges      concluded that at least an indirect relationship between
    that we lack jurisdiction. See TEX. GOV’T CODE §                the claim and health care is required and, because
    22.001(a)(2), (3), (6). It next asserts that even if we have    Twilley’s claims did not have such a relationship, an
    jurisdiction, Ross waived the issue of whether her claim is     expert report was not required. 
    Id. at 785.
    an HCLC because she failed to properly brief and urge it
    [3]
    in the court of appeals. Third, the hospital addresses the        In this case the court of appeals held that under
    merits by asserting that the court of appeals correctly held    Williams “a connection between the act or omission and
    that a safety standards-based claim need not be related to      health care is unnecessary for purposes of determining
    health care to fall within the TMLA’s provisions, but in        whether Ross brings an HCLC.” Ross, ––– S.W.3d at
    any event Ross’s claims are related to accepted standards       ––––. The hospital asserts that the decision of the court of
    of patient safety because she fell inside the hospital.         appeals and Twilley do not conflict. But, for purposes of
    our jurisdiction, one court holds differently from another
    *2 We first address our jurisdiction. See Rusk State Hosp.      when there is inconsistency in their decisions that should
    v. Black, 
    392 S.W.3d 88
    , 95 (Tex. 2012) (noting that if a       be clarified to remove unnecessary uncertainty in the law.
    court does not have jurisdiction, its opinion addressing        TEX. GOV’T CODE § 22.001(e). As other courts of
    any issues other than its jurisdiction is advisory).            appeals have noted, Ross and Twilley are inconsistent in
    their interpretations of Williams and the TMLA, leaving
    uncertainty in the law regarding whether a safety
    standards-based claim must be related to health care. See,
    e.g., Weatherford Tex. Hosp. Co. v. Smart, 
    423 S.W.3d II
    . Jurisdiction                          462, 467–68 (Tex.App.–Fort Worth 2014, pet. filed);
    [2]                                                             DHS Mgmt. Servs., Inc. v. Castro, 
    435 S.W.3d 919
    , 922
    Texas Civil Practice and Remedies Code §                      & n.3 (Tex.App.–Dallas 2014, no pet.). That being so, we
    51.014(a)(10) permits an appeal from an interlocutory           have jurisdiction and move to the hospital’s waiver claim.
    order granting relief sought by a motion to dismiss an
    HCLC for failure to file an expert report. Generally, the
    court of appeals’ judgment is final on interlocutory
    appeals. See TEX. GOV’T CODE § 22.225(b)(3).
    However, we have jurisdiction if the justices of the court                                 III. Waiver
    of appeals disagree on a question of law material to the
    decision, or if a court of appeals holds differently from a     *3 [4]The hospital argues that Ross waived any challenge
    prior decision of another court of appeals or this Court. 
    Id. to her
    claim being classified as an HCLC by failing to
    § 22.225(c).                                                    argue the point or cite relevant authority in the court of
    appeals. We disagree.
    Ross asserts that this Court has jurisdiction because the
    [5]
    court of appeals’ opinion in this case conflicts with Good            A brief in the court of appeals “must contain a clear and
    © 2015 Thomson Reuters. No claim to original U.S. Government Works.                                         5
    Ross v. St. Luke’s Episcopal Hospital, --- S.W.3d ---- (2015)
    
    58 Tex. Sup. Ct. J. 766
    concise argument for the contentions made, with                                 treatment, lack of treatment, or
    appropriate citations to authorities and to the record.”                        other claimed departure from
    TEX. R. APP. P. 38.1(I). Failure to provide citations or                        accepted standards of medical care,
    argument and analysis as to an appellate issue may waive                        or health care, or safety or
    it. See ERI Consulting Eng’rs, Inc. v. Swinnea, 318                             professional or administrative
    S.W.3d 867, 880 (Tex. 2010).                                                    services directly related to health
    care, which proximately results in
    In her court of appeals brief, Ross discussed the purpose                       injury to or death of a claimant,
    of the TMLA and asserted that classifying her claim as an                       whether the claimant’s claim or
    HCLC would conflict with the Government Code. See                               cause of action sounds in tort or
    TEX. GOV’T CODE § 311.021(3) (providing that when a                             contract.
    statute is enacted, there is a presumption that “a just and
    reasonable result is intended”). The court of appeals             TEX. CIV. PRAC. & REM. CODEE § 74.001(a)(13).
    implicitly determined that Ross’s citations and argument          This Court construed “safety” under the prior statute
    were enough to avoid waiver because it addressed the              according to its common meaning as “the condition of
    issue. See Republic Underwriters Ins. Co. v. Mex–Tex,             being ‘untouched by danger; not exposed to danger;
    Inc., 
    150 S.W.3d 423
    , 427 (Tex. 2004) (concluding that            secure from danger, harm or loss.’ ” Diversicare Gen.
    an argument in the court of appeals was not waived and            Partner, Inc. v. Rubio, 
    185 S.W.3d 842
    , 855 (Tex. 2005)
    noting that “we have instructed the courts of appeals to          (quoting BLACK’S LAW DICTIONARY 1336 (6th ed.
    construe the Rules of Appellate Procedure reasonably, yet         1990)). We also recognized that the Legislature’s
    liberally, so that the right to appeal is not lost by imposing    inclusion of the word “safety” in the statute expanded the
    requirements not absolutely necessary to effect the               statute’s scope beyond what it would be if the statute only
    purpose of a rule” (quoting Verburgt v. Dorner, 959               included the terms medical care and health care. 
    Id. The S.W.2d
    615, 616–17 (Tex. 1997))). We agree with the               Court explained its disagreement with the position of
    court of appeals that Ross did not waive the issue.               Chief Justice Jefferson who, in a concurring opinion,
    argued that some of the patient’s claims arising from an
    assault by another patient were premises liability claims:
    *4 Rubio is not complaining about an unlocked
    IV. Health Care Liability Claims                   window that gave an intruder access to the facility or a
    [6] [7] [8] [9] [10]                                                rickety staircase that gave way under her weight. All of
    The merits of the appeal require us to review         her claims arise from acts or omissions that are
    the lower courts’ construction of the TMLA. Under such              inseparable from the provision of health care. We do
    circumstances our review is de novo, Williams, 371                  not distinguish Rubio’s health care claims from
    S.W.3d at 177, and our goal is to give effect to legislative        premises liability claims “simply because the
    intent. Certified EMS, Inc. v. Potts, 
    392 S.W.3d 625
    , 631           landowner is a health care provider” but because the
    (Tex. 2013). In determining that intent we look first and           gravamen of Rubio’s complaint is the alleged failure of
    foremost to the language of the statute. City of Rockwall           Diversicare to implement adequate policies to care for,
    v. Hughes, 
    246 S.W.3d 621
    , 625 (Tex. 2008). We                      supervise, and protect its residents who require special,
    construe a statute’s words according to their plain and             medical care.
    common meaning unless they are statutorily defined
    otherwise, a different meaning is apparent from the               
    Id. at 854.
    context, or unless such a construction leads to absurd or
    nonsensical results. See Tex. Lottery Comm’n v. First             The Legislature added the phrase “or professional or
    State Bank of DeQueen, 
    325 S.W.3d 628
    , 635 (Tex.                  administrative services directly related to health care” to
    2010). Determining legislative intent requires that we            the definition of health care liability claim in 2003.
    consider the statute as a whole, reading all its language in      Compare Act of May 30, 1977, 65th Leg., R.S., ch. 817, §
    context, and not reading individual provisions in isolation.      1.03(a)(4), 1977 Tex. Gen. Laws 2039, 2041, repealed by
    See Union Carbide Corp. v. Synatzske, 
    438 S.W.3d 39
    , 51           Act of June 2, 2003, 78th Leg., ch. 204, § 10.09, 2003
    (Tex. 2014).                                                      Tex. Gen. Laws 847, 884 (absence of language), with
    TEX. CIV. PRAC. & REM. CODEE § 74.001(a)(13)
    The TMLA defines a health care liability claim as:                (language added). After that statutory amendment we
    addressed the “safety” part of the definition in Omaha
    a cause of action against a health             Healthcare Ctr., L.L.C. v. Johnson, 
    344 S.W.3d 392
    (Tex.
    care provider or physician for                 2011), and Harris Methodist Fort Worth v. Ollie, 342
    © 2015 Thomson Reuters. No claim to original U.S. Government Works.                                6
    Ross v. St. Luke’s Episcopal Hospital, --- S.W.3d ---- (2015)
    
    58 Tex. Sup. Ct. J. 766
    S.W.3d 525 (Tex. 2011). Although the claims in both             touched them during the course of medical exams and
    cases alleged general negligence, they were HCLCs               thereby assaulted 
    them. 379 S.W.3d at 253
    . The trial court
    because the underlying nature of the claims involved            concluded that the claim was not an HCLC and the court
    violations of safety standards directly related to the          of appeals affirmed. 
    Id. at 254.
    We pointed out that the
    provision of health care, including protecting patients.        statutory definition of “health care” is broad (“any act or
    
    Johnson, 344 S.W.3d at 394
    –95 (nursing home patient’s           treatment performed or furnished, or that should have
    death caused by a brown recluse spider); Ollie, 342             been performed or furnished, by any health care provider
    S.W.3d at 527 (post-operative patient’s slip and fall on a      for, to, or on behalf of a patient during the patient’s
    wet bathroom floor). But given that the claims were based       medical care, treatment, or confinement” TEX. CIV.
    on injuries to patients and were directly related to the        PRAC. & REM. CODEE § 74.001(10)), and that if the
    provision of health care, we did not address the issue of       facts underlying a claim could support claims against a
    whether safety standard-based claims must be directly           physician or health care provider for departures from
    related to health care in order for them to be HCLCs.           accepted standards of medical care, health care, or safety
    
    Johnson, 344 S.W.3d at 394
    n.2; 
    Ollie, 342 S.W.3d at 527
           or professional or administrative services directly related
    n.2.                                                            to health care, the claims were HCLCs regardless of
    whether the plaintiff alleged the defendants were liable
    The next year we considered whether a psychiatric               for breach of the standards. See Loaisiga, 379 S.W.3d at
    technician’s claims for injuries in an altercation with a       255. But that being so, we further explained:
    patient were HCLCs. 
    Williams, 371 S.W.3d at 181
    . In
    reaching our decision we specifically and separately               *5 we fail to see how the Legislature could have
    analyzed both whether the claims were based on the                 intended the requirement of an expert report to apply
    health care provider’s allegedly departing from standards          under circumstances where the conduct of which a
    for health care, and whether they were also based on its           plaintiff complains is wholly and conclusively
    allegedly departing from standards for safety. 
    Id. at inconsistent
    with, and thus separable from, the
    180–86. Regarding the safety standards issue, we                   rendition of “medical care, or health care, or safety or
    reviewed the definition of HCLC and determined that the            professional or administrative services directly related
    phrase “directly related to health care” modified the terms        to health care” even though the conduct occurred in a
    immediately before it—professional or administrative               health care context. See TEX. CIV. PRAC. & REM.
    services—but not the word safety. 
    Id. at 185.
    We said that         CODEE § 74.001(a)(13); see also TEX. GOV’T CODE
    “Williams’[s] claims are indeed for departures from                § 311.021 (“In enacting a statute, it is presumed that ...
    accepted standards of safety. We conclude that the safety          a just and reasonable result is intended....”).
    component of HCLCs need not be directly related to the
    provision of health care and that Williams’[s] claims           
    Id. at 257.
    Our reasoning led to the conclusion that a
    against West Oaks implicate this prong of HCLCs.” 
    Id. at patient’s
    claim against a medical provider for assault
    186. Because we also concluded that Williams’s claims           during a medical examination is not an HCLC if the only
    were HCLCs because they were for departures from                possible relationship between the alleged improper
    health care standards, our decision that his claims were        conduct and the rendition of medical services or health
    HCLCs rested on alternative holdings that are both              care was the setting in which the conduct took place. 
    Id. entitled to
    stare decisis treatment: the claims were for
    departures from health care standards and they were for         In this case, the hospital advances two positions in
    departures from safety standards. Id.; see State Farm Mut.      support of the lower courts’ rulings and its assertion that
    Auto. Ins. Co. v. Lopez, 
    156 S.W.3d 550
    , 554 (Tex. 2004)        Ross’s claim is an HCLC. First, it addresses slip and fall
    (distinguishing alternative holdings from dictum).              claims generally, and says that any slip and fall event
    within a hospital is directly related to health care because
    [11]
    The purpose of the TMLA’s expert report requirement          it necessarily is related to the safety of patients. Second, it
    is not to have claims dismissed regardless of their merits,     focuses on Ross’s claim specifically and argues that her
    but rather it is to identify and deter frivolous claims while   claim is related to health care because she alleges the
    not unduly restricting a claimant’s rights. Scoresby v.         hospital breached standards applicable to maintaining a
    Santillan, 
    346 S.W.3d 546
    , 554 (Tex. 2011). And the             safe environment for patients. We disagree with both
    Legislature did not intend for the expert report                positions.
    requirement to apply to every claim for conduct that            [12]
    occurs in a health care context. See Loaisiga v. Cerda,            As to the hospital’s first contention, even though the
    
    379 S.W.3d 248
    , 258 (Tex. 2012). For example, in                claims in Loaisiga were by a patient and the nature of the
    Loaisiga patients claimed that a doctor improperly              claims differ from Ross’s safety standards-based claim,
    the principle we explicated there applies here. A safety
    © 2015 Thomson Reuters. No claim to original U.S. Government Works.                                         7
    Ross v. St. Luke’s Episcopal Hospital, --- S.W.3d ---- (2015)
    
    58 Tex. Sup. Ct. J. 766
    standards-based claim does not come within the TMLA’s            meaning of “safety” would afford defendant health care
    provisions just because the underlying occurrence took           providers a special procedural advantage in the guise of
    place in a health care facility, the claim is against a health   requiring plaintiffs to file expert reports in their suits
    care provider, or both. See 
    Loaisiga, 379 S.W.3d at 257
    .         regardless of whether their cause of action implicated the
    provision of medical or health care. We do not believe the
    As to its second contention, Ross alleged that the hospital      Legislature intended the statute to have such arbitrary
    failed to exercise reasonable care in making the floor safe.     results. See TEX. GOV’T CODE § 311.021 (“In enacting
    The standards Ross says the hospital breached regarding          a statute, it is presumed that ... a just and reasonable result
    maintenance of its floor may be the same as the hospital’s       is intended....”); 
    Synatzske, 438 S.W.3d at 54
    (declining to
    standards for maintaining a safe environment in patient          attribute to the Legislature an intent to require a
    care areas—but those may also be the same standards              meaningless, arbitrary procedural hurdle for injured
    many businesses generally have for maintaining their             persons to bring suit).
    floors. And the hospital does not claim, nor does the
    record show, that the area where Ross fell was a patient         *6 [14] [15] [16]Thus, we conclude that for a safety
    care area or an area where patients possibly would be in         standards-based claim to be an HCLC there must be a
    the course of the hospital’s providing health care services      substantive nexus between the safety standards allegedly
    to them. Nor does the hospital reference support in the          violated and the provision of health care. And that nexus
    record for the position that the area had to meet particular     must be more than a “but for” relationship. That is, the
    cleanliness or maintenance standards related to the              fact that Ross, a visitor and not a patient, would not have
    provision of health care or patient safety. See Ollie, 342       been injured but for her falling inside the hospital is not a
    S.W.3d at 527 (“[S]ervices a hospital provides its patients      sufficient relationship between the standards Ross alleges
    necessarily include those services required to meet              the hospital violated and the hospital’s health care
    patients’ fundamental needs such as cleanliness ... and          activities for the claim to be an HCLC. As we recognized
    safety.”). Which leads to the question of whether Ross’s         in Loaisiga, “[i]n some instances the only possible
    claims are nevertheless HCLCs, as the hospital would             relationship between the conduct underlying a claim and
    have us hold.                                                    the rendition of medical services or healthcare will be the
    healthcare setting (i.e., the physical location of the
    [13]
    The TMLA does not specifically state that a safety            conduct in a health care facility), the defendant’s status as
    standards-based claim falls within its provisions only if        a doctor or health care provider, or both.” 379 S.W.3d at
    the claim has some relationship to the provision of health       256. But although the mere location of an injury in a
    care other than the location of the occurrence, the status       health care facility or in a health care setting does not
    of the defendant, or both. But the Legislature must have         bring a claim based on that injury within the TMLA so
    intended such a relationship to be necessary, given the          that it is an HCLC, the fact that the incident could have
    legislative intent explicitly set out in the TMLA and the        occurred outside such a facility or setting does not
    context in which “safety” is used in the statute. We said as     preclude the claim from being an HCLC. The pivotal
    much in 
    Loaisiga. 379 S.W.3d at 257
    . Even though the             issue in a safety standards-based claim is whether the
    statute’s phrase “directly related to health care” does not      standards on which the claim is based implicate the
    modify its reference to safety standards, that reference         defendant’s duties as a health care provider, including its
    occurs within a specific context, which defines an HCLC          duties to provide for patient safety.
    to be “a cause of action against a health care provider or
    [17]
    physician for [a] treatment, [b] lack of treatment, [c] or          As this case demonstrates, the line between a safety
    other claimed departure from accepted standards of               standards-based claim that is not an HCLC and one that is
    medical care, or health care, or safety.” TEX. CIV.              an HCLC may not always be clear. But certain
    PRAC. & REM. CODEE § 74.001(a)(13). Where the                    non-exclusive considerations lend themselves to
    more specific items, [a] and [b], are followed by a catchall     analyzing whether such a claim is substantively related to
    “other,” [c], the doctrine of ejusdem generis teaches that       the defendant’s providing of medical or health care and is
    the latter must be limited to things like the former.1 And       therefore an HCLC:
    here, the catchall “other” itself refers to standards of
    “medical care” or “health care” or “safety.” Considering                1. Did the alleged negligence of the defendant occur
    the purpose of the statute, the context of the language at              in the course of the defendant’s performing tasks
    issue, and the rule of ejusdem generis, we conclude that                with the purpose of protecting patients from harm;
    the safety standards referred to in the definition are those
    that have a substantive relationship with the providing of              2. Did the injuries occur in a place where patients
    medical or health care. And if it were not so, the broad                might be during the time they were receiving care, so
    that the obligation of the provider to protect persons
    © 2015 Thomson Reuters. No claim to original U.S. Government Works.                                          8
    Ross v. St. Luke’s Episcopal Hospital, --- S.W.3d ---- (2015)
    
    58 Tex. Sup. Ct. J. 766
    who require special, medical care was implicated;          Justice Lehrmann filed a concurring opinion, in which
    Justice Devine joined.
    3. At the time of the injury was the claimant in the
    process of seeking or receiving health care;               Justice Brown did not participate in the decision.
    4. At the time of the injury was the claimant              JUSTICE LEHRMANN, joined by JUSTICE DEVINE,
    providing or assisting in providing health care;           concurring.
    5. Is the alleged negligence based on safety standards     I join the Court’s opinion and agree that the claims
    arising from professional duties owed by the health        asserted in this case have no connection to the provision
    care provider;                                             of health care. I write separately, however, to emphasize
    my concern that a statute intended to address the
    6. If an instrumentality was involved in the               insurance crisis stemming from the volume of frivolous
    defendant’s alleged negligence, was it a type used in      medical-malpractice lawsuits has become a nebulous
    providing health care; or                                  barrier to what were once ordinary negligence suits
    brought by plaintiffs alleging no breach of any
    7. Did the alleged negligence occur in the course of       professional duty of care.
    the defendant’s taking action or failing to take action
    necessary to comply with safety-related requirements       In Texas West Oaks Hospital, LP v. Williams, the Court
    set for health care providers by governmental or           held that a plaintiff’s claim against a physician or health
    accrediting agencies?                                      care provider may constitute a health care liability claim
    subject to the Texas Medical Liability Act even where no
    Measuring Ross’s claim by the foregoing considerations,         patient–physician       or     patient-health-care-provider
    it is clear that the answer to each is “no.” The record does    relationship exists between the parties. 
    371 S.W.3d 171
    ,
    not show that the cleaning and buffing of the floor near        177–78 (Tex. 2012). In my dissent in that case, I
    the exit doors was for the purpose of protecting patients.      disagreed with the Court’s holding “that the mere
    Nor does the record reflect that the area where Ross fell       peripheral involvement of a patient transforms an
    was one where patients might be during their treatment so       ordinary negligence claim into a health care claim.” 
    Id. at that
    the hospital’s obligation to protect patients was          194–95 (Lehrmann, J., dissenting). I lamented what I
    implicated by the condition of the floor at that location.      viewed as the Court’s departure from the importance we
    Ross was not seeking or receiving health care, nor was          had previously placed on the relationship between health
    she a health care provider or assisting in providing health     care providers and their patients in concluding that a
    care at the time she fell. There is no evidence the             patient’s claims were covered by the Act. 
    Id. at 196–97
    negligence alleged by Ross was based on safety standards        (citing Diversicare Gen. Partner, Inc. v. Rubio, 185
    arising from professional duties owed by the hospital as a      S.W.3d 842 (Tex. 2005)). The consequences of that
    health care provider. There is also no evidence that the        departure are evident in cases like this, in which
    equipment or materials used to clean and buff the floor         defendants who happen to be health care providers seek
    were particularly suited to providing for the safety of         the protections of the Medical Liability Act with respect
    patients, nor does the record demonstrate that the cleaning     to claims that have nothing to do with medical liability.
    and buffing of the floor near the exit doors was to comply
    with a safety-related requirement set for health care           The Court holds, and I agree, that a cause of action
    providers by a governmental or accrediting authority.           against a health care provider for a departure from safety
    standards is a health care liability claim only if it has a
    “substantive relationship” with the provision of medical
    or health care.1 ––– S.W.3d at ––––. I write separately to
    V. Conclusion                             emphasize the significance of the third and fifth factors,
    which consider whether the claimant was in the process of
    Under this record Ross’s claim is based on safety               seeking or receiving health care at the time of the injury
    standards that have no substantive relationship to the          and whether the alleged negligence was based on safety
    hospital’s providing of health care, so it is not an HCLC.      standards arising from professional duties owed by the
    Because her claim is not an HCLC, she was not required          health care provider.
    to serve an expert report to avoid dismissal of her suit. We
    reverse the judgment of the court of appeals and remand         As we recognized in Diversicare, the duty of care that
    the case to the trial court for further proceedings.            health care providers owe to their patients is
    fundamentally different from the duty of care owed to,
    © 2015 Thomson Reuters. No claim to original U.S. Government Works.                                     9
    Ross v. St. Luke’s Episcopal Hospital, --- S.W.3d ---- (2015)
    
    58 Tex. Sup. Ct. J. 766
    say, employees or 
    visitors. 185 S.W.3d at 850
    –51 (“The                  profession ... under the same or similar circumstances”
    obligation of a health care facility to its patients is not the         (quoting Hood v. Phillips, 
    554 S.W.2d 160
    , 165 (Tex.
    same as the general duty a premises owner owes to                       1977))).
    invitees.”). To that end, when we held in Diversicare that
    a nursing home resident’s claim that she was sexually                   In my view, focusing a safety-standards claim on the duty
    assaulted by another resident was a health care liability               health care providers owe to their patients ensures that
    claim, we rejected the argument that the claim should be                Diversicare     ‘s    hypothetical visitor-assault and
    treated the same as that of a visitor who had been                      rickety-staircase claims do not fall under the Medical
    assaulted at the facility precisely because of the distinct             Liability Act’s umbrella. It also ensures that a covered
    nature of those duties. 
    Id. We also
    distinguished the                   cause of action will “implicate[ ] the provision of medical
    circumstances at issue in that case from hypothetical                   or health care” in accordance with the Court’s holding in
    claims involving an “unlocked window that gave an                       this case. ––– S.W.3d at ––––. With these considerations
    intruder access to the facility” and a “rickety staircase that          in mind, I respectfully join the Court’s opinion and
    gave way,” which we implied would not constitute health                 judgment.
    care liability claims. 
    Id. at 854.
    These statements are
    consistent with our recognition that health care liability
    claims involve a “specialized standard of care” that is
    established by expert testimony. Garland Cmty. Hosp. v.                 Parallel Citations
    Rose, 
    156 S.W.3d 541
    , 546 (Tex. 2004); see also Jackson
    v. Axelrad, 
    221 S.W.3d 650
    , 655 (Tex. 2007) (explaining                 
    58 Tex. Sup. Ct. J. 766
    that a physician’s duty of care owed to a patient is that of
    “a reasonable and prudent member of the medical
    Footnotes
    1        Hilco Elec. Co–op. v. Midlothian Butane Gas Co., 
    111 S.W.3d 75
    , 81 (Tex. 2003) (“[T]he rule of ejusdem generis ...
    provides that when words of a general nature are used in connection with the designation of particular objects or
    classes of persons or things, the meaning of the general words will be restricted to the particular designation.”); see
    also ANTONIN SCALIA & BRYAN A. GARNER, READING LAW: THE INTERPRETATION OF LEGAL TEXTS 199
    (2012) (“Where general words follow an enumeration of two or more things, they apply only to persons or things of the
    same general kind or class specifically mentioned.”).
    1        “Substantive” is defined as “considerable in amount or numbers: substantial.” WEBSTER’S THIRD NEW INT’L
    DICTIONARY 2280 (2002).
    End of Document                                               © 2015 Thomson Reuters. No claim to original U.S. Government Works.
    © 2015 Thomson Reuters. No claim to original U.S. Government Works.                                             10