Retire Happy, LLC v. Karen Tanner, Individually and in Her Capacity as of the Estate of Edwin Albert Tanner ( 2017 )


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  •                                           In The
    Court of Appeals
    Seventh District of Texas at Amarillo
    No. 07-16-00134-CV
    RETIRE HAPPY, L.L.C., APPELLANT
    V.
    KAREN TANNER, INDIVIDUALLY AND AS EXECUTRIX FOR THE ESTATE OF
    EDWIN ALBERT TANNER, APPELLEE
    On Appeal from the 222nd District Court
    Oldham County, Texas
    Trial Court No. OCI-15D-019, Honorable Roland Saul, Presiding
    January 27, 2017
    MEMORANDUM OPINION
    Before QUINN, C.J., and HANCOCK and PIRTLE, JJ.1
    This appeal arises from an order denying the special appearance of Retire
    Happy, L.L.C. Retire Happy asserts that the trial court had no personal jurisdiction over
    it and, consequently, erred in entering the order that it did. We reverse.
    Authority
    We begin our analysis by mentioning the pertinent standard of review. Whether
    a trial court has personal jurisdiction over an individual is a question of law and,
    1
    Justice Mackey K. Hancock, retired, not participating.
    therefore, reviewed de novo.       Cornerstone Healthcare Grp. Holding, Inc. v. Nautic
    Mgmt. VI, L.P., 
    493 S.W.3d 65
    , 70 n.8 (Tex. 2016); TV Azteca v. Ruiz, 
    490 S.W.3d 29
    ,
    36 n.4 (Tex. 2016). And while special appearance litigation implicates shifting burdens
    and the like, see Kelly v. Gen. Interior Constr., Inc., 
    301 S.W.3d 653
    , 658 (Tex. 2010)
    (discussing the respective burdens placed on the litigants), they are unimportant to our
    analysis here. Instead, we focus on the ultimate question as recently explained by our
    Supreme Court in Cornerstone.
    Personal jurisdiction over a nonresident exists when the Texas long-arm statute
    authorizes it and the exercise of it comports with due process.               See Cornerstone
    Healthcare 
    Grp., 493 S.W.3d at 70
    . It is the limitations implicit in due process that guide
    our analysis. See 
    id. Those limitations
    mandate not only that minimum contacts exist
    between the defendant and our State but also that the exercise of jurisdiction avoids
    offending traditional notions of fair play and substantial justice. See 
    id. As for
    minimum contacts, they are judged or tested against the standard of
    purposeful availment. See 
    id. That is,
    minimum contacts arise when the defendant
    purposefully avails himself of the privilege of conducting activities in forum state and
    thereby invokes the benefits and protections of the forum’s laws.              
    Id. Assessing whether
    that transpired entails consideration of (1) only the defendant’s contacts with
    the forum, as opposed to those of the plaintiff or some third party, (2) whether the
    contacts are purposeful, as opposed to random, isolated, or fortuitous, and (3) whether
    the defendant sought some benefit, advantage, or profit by availing himself of the
    jurisdiction. See 
    id. at 70–71.
    2
    Next, the contacts of which we speak can be viewed as creating two types of
    personal or in personam jurisdiction.        One is specific in nature and involves the
    relationship between the cause of action and the defendant’s contacts with Texas. That
    is, the focus lies upon the relationship between the defendant, the forum, and the
    litigation. TV 
    Azteca, 490 S.W.3d at 42
    (quoting Walden v. Fiore, 571 U.S. ___, 134 S.
    Ct. 1115, 1121, 
    188 L. Ed. 2d 12
    (2014)); My Vacation Eur., Inc v. Sigel, No. 05-14-
    00435-CV, 2015 Tex. App. LEXIS 667, at *6–7 (Tex. App.—Dallas Jan. 26, 2015, no
    pet.) (mem. op.). And, the test used contains two components. Not only must there be
    evidence of purposeful availment, but also a nexus must exist between the contacts
    evincing purposeful availment and the plaintiff’s claim. See TV 
    Azteca, 490 S.W.3d at 37
    , 52. As said in Azteca, “[f]or specific-jurisdiction purposes, purposeful availment has
    no jurisdictional relevance unless the defendant’s liability arises from or relates to the
    forum contacts.” 
    Id. at 52.
    So, even if there is purposeful availment, specific jurisdiction
    does not exist unless the defendant’s liability arises from its contacts with the forum.
    See My Vacation, 2015 Tex. App. LEXIS 667, at *6–7 (stating that “[i]f we conclude a
    nonresident defendant has made minimum contacts with Texas by purposefully availing
    itself of the privilege of conducting activities here, then we address whether the
    defendant’s alleged liability arises out of or is related to those contacts”).
    Next, to satisfy the purposeful-availment prong, the evidence must illustrate not
    only that the aforementioned contacts existed but also that the defendant’s contacts
    were purposefully directed to the forum state.            TV 
    Azteca, 490 S.W.3d at 38
    .
    Consequently, the defendant’s contacts with the forum itself are paramount, not the
    defendant’s contacts with the plaintiff who resides in the forum. See 
    id. at 42.
    3
    As for determining the existence of the requisite nexus between the minimum
    contacts and the claim, proof “that the plaintiff would have no claim ‘but for’ the
    contacts, or that the contacts were a ‘proximate cause’ of the liability” is unnecessary.
    
    Id. at 52–53.
    Instead, we look to the substance of the claim, whether the defendant’s
    contacts with the forum will be the focus of the trial and consume most if not all the
    litigation’s attention, and whether those contacts relate to the operative facts of the
    claim. See 
    id. at 53.
    The other manner to gain jurisdiction is more general in nature. There, we see if
    the minimum contacts with the forum were sufficiently continuous and systematic so as
    to render the defendant at home in the forum irrespective of the interrelationship
    between the claim and contacts. Cornerstone Healthcare 
    Grp., 493 S.W.3d at 71
    . This
    mode of gaining jurisdiction over a nonresident defendant entails a more demanding
    analysis of the minimum contacts than that applicable to specific jurisdiction and has a
    “‘substantially higher’ threshold.”   PHC-Minden, L.P. v. Kimberly-Clark Corp., 
    235 S.W.3d 163
    , 168 (Tex. 2007) (quoting 4 CHARLES ALAN W RIGHT & ARTHUR R. MILLER,
    FEDERAL PRACTICE & PROCEDURE § 1067.5 (3d ed. 2007)). Normally, the nonresident
    must be engaged in long-standing business within the forum, such as through marketing
    or shipping products to it, performing services in it, or maintaining one or more offices
    there. 
    Id. Less extensive
    activities will not qualify for general in personam jurisdiction.
    
    Id. Moreover, the
    contacts weighed are those occurring within a reasonable time before
    the suit was filed, and are not simply those related to or from which the claim arose.
    See 
    id. at 170.
    4
    Application of Authority to Record
    Karen Tanner, individually and as the executor of the estate of her late husband
    (Edwin Albert Tanner), sued Retire Happy for breach of fiduciary duty, negligent
    misrepresentation, fraud, conversion, negligence, promissory estoppel, quantum meruit,
    and violation of the Texas Securities Act. Allegedly, Retire Happy, a Nevada limited
    liability corporation, induced Edwin Tanner, a Texas resident, to invest funds with
    another Nevada corporation known as the Horizon Group. The investment was not
    fruitful and resulted in Tanner initiating suit against Retire Happy in Oldham County,
    Texas.
    The allegations appearing in Tanner’s live pleading and allegedly vesting the trial
    court with personal jurisdiction over Retire Happy consisted of the following:
    Defendant Retire Happy, LLC has or has had more than twenty clients who
    reside or resided in the state of Texas from March 1, 2012 through the present[;]
    Defendant Retire Happy, LLC maintains a toll free (888) number that allows its
    clients from Texas to call them free of long distance charges[; and]
    Defendant[] directly or indirectly market[s] and sell[s] [its] services in Texas.
    Accompanying these statements was the averment that “Plaintiff would also show that
    the cause of action arose from or relates to the contacts of Defendant[] to the state of
    Texas, thereby conferring specific jurisdiction with respect to defendant[].” (Emphasis
    added).
    Despite Tanner’s mention of “specific” jurisdiction as opposed to both specific
    and general in personam jurisdiction, Retire Happy filed its special appearance
    addressing both. To support its contentions, it attached to the pleading both an affidavit
    from its chief executive officer and documentary evidence. Via the affidavit, we were
    5
    told the company (1) was “a Nevada Limited Liability Company, and is not a resident of
    Texas”; (2) did “not maintain a place of business, a mailing address, a phone number or
    an office in Texas”; (3) was “not required to maintain a registered agent for service in
    Texas”; (4) “does not have, nor has it had, any attorneys, agents, brokers,
    representatives, employees or servants in Texas,” other than the one hired to represent
    it in this suit; (5) “never paid taxes in Texas”; (6) “never owned or controlled any real or
    personal property in Texas”; (7) “does not own or operate any vehicle in Texas”; 8) “has
    neither been sued nor has it been involved in any type of litigation or claim brought
    against it in Texas,” other than this suit; (8) “has not utilized the protection of any court
    in Texas”; (9) “does not have, nor has it had, any employee, officer or director that has
    attended any trade show, seminar or convention in Texas”; (10) “has not had any
    employee, officer or director make any business trip to Texas”; (11) “does not own or
    maintain any bank account in Texas or through a representative in Texas”; and (12)
    “has not recruited Texas residents for employment inside or outside Texas.”
    Accompanying the affidavit are a myriad of unauthenticated documents
    purporting to illustrate contractual relationships and transactions between Edwin Tanner
    and various entities having addresses outside Texas. Mention is made of business
    deals involving realty in Florida; wiring instructions from an account held by a bank in
    New Mexico; the execution by a supposed Nevada corporation named Horizon Group of
    a promissory note made payable to “Double T, LLC, Solo K FBO, Edwin Albert
    Tanner”;2 a security agreement naming a person in Nevada as trustee and allegedly
    encumbering realty in Florida; language that the enforcement of the security agreement
    2
    According to the face of the note, repayment is to be made in Nevada “or at such other place as
    the holder hereof may designate in writing.” Nothing is said of Texas.
    6
    is governed by the laws of Florida, Nevada and California; another promissory note of
    Horizon Group executed in favor of Karen Tanner;3 another security agreement
    encumbering property in Florida and governed by the laws of Florida, Nevada and
    California; and emails from the supposed CFO of Retire Happy in Nevada to various
    people.
    Tanner responded to the special appearance with her own affidavit, answers to
    interrogatories, and unauthenticated documents, contracts, emails, and the like. Many
    of the latter were duplicates of or similar to those documents Retire Happy attached to
    its special appearance. So too do they purport to show the nature of the business
    relationships involved.
    In her affidavit, Tanner averred that (1) “most communication between [her]
    husband, [her] and Ben Williams, as an employee of Retire Happy, LLC, was done
    through electronic mail exchange, [though] some communication and interaction
    occurred through the telephone while [she] and [her] husband were in Texas”; (2) she
    and her husband would “[o]n occasion” interact with other Retire Happy employees “by
    email and telephone”; (3) “[t]he entire exchange of information and business conducted
    was conducted either through electronic mail, Retire Happy LLC’s website, wire
    transfers, telephone calls, or faxes”; (4) she “never conducted business with Defendants
    in Nevada”; and (5) she and her husband “were                       always     in   Texas     when     we
    communicated with Ben Williams or other employees of Retire Happy, LLC.”
    The interrogatory answers evinced that (1) the “host server” for Retire Happy’s
    website was located in Arizona; (2) Retire Happy had both a toll-free phone number and
    3
    This note was also payable in Nevada or where the holder designated. Again, nothing is said of
    Texas.
    7
    another number having an area code assigned to Las Vegas, Nevada; (3) Retire Happy
    had a “physical office” only in Nevada; (4) Retire Happy provided services to
    approximately 600 “clients” between “March 1, 2012 to present”; and (5) of those 600
    “clients,” twenty-two “reside or resided” in Texas.
    The trial court also convened a hearing on the special appearance.                    Yet, no
    evidence was offered at the proceeding.               Rather, legal counsel simply proffered
    unsworn argument while alluding to various of the documents appended to the special
    appearance or response thereto.           Needless to say, their unsworn argument is not
    evidence. See Reyes v. Thrifty Motors, Inc., No. 01-15-00699-CV, 2016 Tex. App.
    LEXIS 6998, at *9 (Tex. App.—Houston [1st Dist.] June 30, 2016, no pet.) (mem. op.)
    (holding that unsworn argument of legal counsel is not competent evidence); Tex. Dep’t
    of Public Safety v. Wiggins, 
    688 S.W.2d 227
    , 230 (Tex. App.—El Paso 1985, no writ)
    (same).4
    Specific Jurisdiction
    With the foregoing information in mind, we begin our analysis by assessing the
    existence of specific jurisdiction and, in particular, its purposeful-availment prong. As
    depicted by our description of the evidence above, Retire Happy has little physical or
    business presence in Texas, aside from the twenty-two “clients” who “reside or resided”
    in Texas at one time or another. Those twenty-two comprise a mere 3.6% of its entire
    clientele of 600. Furthermore, the nature and extent of the services provided those
    4
    The same is no less true of unsworn comments appearing in a brief or motion. See In re Jane
    Doe 4, 
    19 S.W.3d 322
    , 326 n.3 (Tex. 2000); see also State v. Jolly, 
    446 S.W.3d 613
    , 616–17 (Tex.
    App.—Amarillo 2014, no pet.). For instance, Tanner’s statement that “[o]n or about May 22, 2012,
    Defendant Retire Happy, LLC (“Retire Happy” or “Defendant”), by and through its employee Ben Williams,
    contacted Albert Tanner regarding various investments” is not evidence simply because it appeared in
    her response to Retire Happy’s special appearance under the moniker “Factual Background.” Nor did it
    become competent evidence because she cited to it as part of the clerk’s record.
    8
    “clients” went unmentioned in the record, as did the duration of the relationship. How
    that 3.6% came to know of Retire Happy is equally undeveloped, as is the income
    generated by Retire Happy from its “clients” in Texas. Whether the business generated
    by that 3.6% is extensive or nominal could have been influential. See Gardemal v.
    Westin Hotel Co., 
    186 F.3d 588
    , 596 (5th Cir. 1999) (finding no basis for exercising
    general personal jurisdiction when there was no evidence regarding, inter alia, how
    much business was generated by advertising in Texas nor amount of business
    generated for hotels by Texas tourist companies); M.G.M. Grand Hotel v. Castro, 
    8 S.W.3d 403
    , 412 (Tex. App.—Corpus Christi 1999, no pet.)                       (finding no basis for
    general personal jurisdiction when plaintiff’s assertions were “vague, overly general, and
    [gave] no indication of the extent, duration, or frequency of MGM’s business dealings in
    Texas,” such as “the amount of business [Texas tourist] companies have generated for
    [the nonresident defendant]”).5 Also, it may have been informative to know whether the
    “clients” came to Texas after associating with Retire Happy or lived in this State when
    first coming into contact with them.            Yet, knowing that twenty-two of 600 “clients”
    “reside” or “resided” in Texas at one time or another is alone little indication of the extent
    of Retire Happy’s contacts with the forum.
    Similarly missing from the record is evidence illustrating how either Tanner or her
    husband came in contact with Retire Happy. It does appear, though, that any and all
    interaction by her and him with Retire Happy occurred through email, the telephone,
    5
    We are aware that both Gardemal and Westin Hotel involve general as opposed to specific
    jurisdiction. We find them helpful, nonetheless. As previously mentioned, the Supreme Court in TV
    Azteca said that the analysis used in determining specific jurisdiction looks to the defendant’s contacts
    with the forum state itself, not the defendant’s contacts with the persons who reside there. See TV
    
    Azteca, 490 S.W.3d at 42
    . Arguably, the amount of income generated by a defendant throughout the
    forum state may be useful in determining the extent of a defendant’s contacts with the forum state.
    9
    and a website. Yet, changes in technology have rendered telephone calls obsolete
    proof of purposeful availment. See Michiana Easy Livin’ Country, Inc. v. Holten, 
    168 S.W.3d 777
    , 791 (Tex. 2005) (stating that “changes in technology have made reliance
    on phone calls obsolete as proof of purposeful availment.”). The use of email also falls
    within that realm. Furtek & Assocs., L.L.C. v. Maxus Healthcare Partners, L.L.C., No.
    02-15-00309-CV, 2016 Tex. App. LEXIS 4192, at *13 (Tex. App.—Fort Worth Apr. 21,
    2016, no pet.) (mem. op.) (stating that “Texas courts have consistently held that
    telephone calls, emails, and mail between a nonresident defendant and a Texas
    resident are insufficient minimum contacts to establish specific jurisdiction” and such
    “communications are insufficient to confer specific jurisdiction over nonresident
    defendants who use phones, computers or mail to do business with Texas residents”);
    KC Smash 01, LLC. v. Gerdes, Hedrichson, Ltd., LLP, 
    384 S.W.3d 389
    , 393–94 (Tex.
    App.—Dallas 2012, no pet.) (holding that communications through email and telephone
    and sending payments to the forum did not demonstrate purposeful availment). So too
    is evidence that information was exchanged via facsimile or fax machine insufficient.
    Alenia Spazio, S.P.A. v. Reid, 
    130 S.W.3d 201
    , 213 (Tex. App.—Houston [14th Dist.]
    2003, pet. denied) (stating that “numerous telephone and facsimile communications with
    people in Texas relating to an alleged contract do not establish minimum contacts”).
    The reason behind this is that “jurisdiction should not be determined by the fortuitous
    location of the Texas resident when the nonresident defendant communicates with
    them.” Furtek & Assocs., 2016 Tex. App. LEXIS 4192, at *14.
    Tanner does make much of the presence of Retire Happy on the worldwide web,
    though. Because the website is “interactive,” in her view, that illustrates purposeful
    10
    availment. Such an all-encompassing suggestion, however, is not something we can
    accept. It is true that sister courts have addressed situations wherein websites were
    considered in determining the existence of personal jurisdiction over the website owner.
    And, often those cases discuss whether the sites were passive (i.e., informational and
    used only for purposes of advertising) or interactive (i.e., clearly used for transacting
    business like executing contracts and selling goods). See My Vacation, 2015 Tex. App.
    LEXIS 667, at *13–15; see also Gray, Ritter, & Graham, PC v. Goldman Phipps PLLC,
    No. 13-14-00310-CV, 2015 Tex. App. LEXIS 10385, at *60–62 (Tex. App.—Corpus
    Christi Oct. 8, 2015, pet. denied) (discussing the same).6 In our view, though, a
    website’s passivity or interactivity alone does not necessarily suggest purposeful
    availment. Again, our Supreme Court in TV Azteca said that the defendant’s contacts
    must be purposefully directed to the forum state before they satisfy the test. See TV
    
    Azteca, 490 S.W.3d at 38
    . Random, isolated and fortuitous contacts are not enough.
    
    Id. The presence
    of a website alone (irrespective of whether it is active or passive) says
    little about whether its owner purposefully directed it at any particular state. That a
    person in Texas may come upon and utilize an active website does not provide a
    6
    As described in My Vacation,
    Internet use falls within three categories on a sliding scale for purposes of establishing
    personal jurisdiction. At one end of the sliding scale are websites that are “clearly used
    for transacting business over the Internet,” such as entering into contracts, sales of goods
    and products, and the knowing and repeated transmission of files of information. These
    websites may be sufficient to establish minimum contacts with a state. On the other end
    of the scale are “passive” or “informational” websites that are used only for purposes
    such as advertising, and ”are not sufficient to establish minimum contacts even though
    they are accessible to residents of a particular state.” Between the extremes of the scale
    are “interactive” websites that allow for some “exchange of information between a
    potential customer and a host computer.” Courts evaluate the middle ground contacts
    based on the level of interactivity (the degree of interaction between the parties) and the
    commercial nature of the exchange of information.
    My Vacation, 2015 Tex. App. LEXIS 667, at *13–14 (citations omitted).
    11
    foundation upon which to reasonably infer that the website owner intended to service or
    sell products to people in that State. In the era of electronic communication and trade,
    location is often no more than happenstance or fortuitousness. All one needs is the
    internet to access any public site, and the internet can be accessed most everywhere.
    It matters not where one is. Indeed, one could liken the act of operating a website to
    placing goods into a stream of commerce.
    Placing a product into the stream of commerce with the expectation that it will be
    sold in the forum state may subject the manufacturer to personal jurisdiction in that
    forum. See TV 
    Azteca, 490 S.W.3d at 46
    . Yet, mere knowledge that the product will be
    sold in the forum is not enough. See 
    id. As acknowledged
    in TV Azteca, a seller
    knowing that the stream of commerce may or will sweep his product into a forum is not
    tantamount to purposeful availment of that forum. See 
    id. Rather, “additional
    conduct”
    is needed to demonstrate that the seller had the intent or purpose to serve the market in
    the forum. 
    Id. The need
    for additional conduct evincing such a purpose seems to be
    what the court in My Vacation relied on when concluding that no personal jurisdiction
    existed over My Vacation. It stated that “[e]ven if MVE’s website were ‘very interactive,’
    this would be but one factor to consider in determining whether general jurisdiction
    exists.”   My Vacation, 2015 Tex. App. LEXIS 667, at *15.              “Although it markets
    apartments via its website, MVE does not ship products to Texas, does not perform any
    services in Texas, and does not target Texas residents.” 
    Id. (emphasis added).
    Evidence of a website (irrespective of whether it is interactive) simply illustrates
    the potential for activity from the forum in question and the website owner’s knowledge
    of that potentiality. It does not illustrate actual use or its extent. In short, there needs to
    12
    be more than the existence of a website (whether interactive or not) to support an
    inference that the forum was targeted by the website owner or that the latter directed its
    marketing efforts at the forum. See Moki Mac River Expeditions v. Drugg, 
    221 S.W.3d 569
    , 576 (Tex. 2007) (stating that a nonresident defendant that directs marketing efforts
    to Texas in the hope of soliciting sales may be subject to suit in Texas for alleged
    liability arising from or relating to that business).    And, the additional evidence or
    conduct is missing here.
    Again, twenty-two of Retire Happy’s 600 “clients” were in Texas at some point.
    That means that 578 or 96.4% were not. Whether those twenty-two provided Retire
    Happy with any substantive business or income is left to our speculation.               Simply
    throwing out a number of customers means little unless placed in context. They may
    provide it 99.99% of its business or .01%. Moreover, it is quite difficult to infer that
    Retire Happy had the intent to serve the Texas market or directed its marketing efforts
    at Texas when 96.4% of its clientele reside or resided outside the State.     And, it is only
    speculation to suggest that Retire Happy obtained any of those twenty-two clients who
    “reside or resided” in Texas via its website or internet, given the record before us.
    Nor do we have any idea of how many people access its website on any given
    day, how many are from Texas, or whether they utilize it for anything other than
    informational purposes. Nor do we know if Retire Happy structured its website or any
    other marketing effort in some way to target people in Texas, as opposed to residents of
    this nation’s other forty-nine states and the other innumerable nations and countries on
    this earth wherein people have internet access. It is conceivable to suggest that the
    13
    company should have reasonably known that someone in Texas could access its site,
    but more is needed than that if the lessons of TV Azteca are to be heeded.
    Phone calls, emails and fax messages between Tanner and Retire Happy;
    twenty-two of 600 “clients” in some form or fashion residing or having resided in the
    forum at some time or another; and the existence of a website that may be accessed in
    any state one encounters the internet is not the sufficient additional conduct upon which
    to reasonably infer an intent to target or direct activities at Texas. Given this and the
    rather sparse record before us, we cannot conclude that Retire Happy purposefully
    availed itself of the privilege of conducting activities in the forum.   The first prong
    needed to prove specific jurisdiction being unsatisfied, that avenue of gaining personal
    jurisdiction over the entity is closed to Tanner.
    General Jurisdiction
    Next, we address the allegation that Retire Happy’s activity in Texas satisfied the
    components of general jurisdiction.      Again, the minimum contacts must be sufficiently
    continuous and systematic so as to render the defendant at home in the forum. As for
    the contacts here, we have no offices, employees or resident agents of Retire Happy in
    Texas. No one from the entity visited Texas for business purposes. Nor do we have
    evidence that the investment opportunities allegedly afforded by Retire Happy
    encompassed realty, personalty, or businesses in Texas. Indeed, they were in Florida.
    So too does it appear that monies used to fund the investments were transferred from
    locales outside Texas. Nor we have evidence of any marketing directed at Texas.
    Of the entities twenty-two “clients” who “reside or resided” in Texas, we have no
    information about how or where they were secured. The nature and extent of their
    14
    interaction with Retire Happy is also unknown, as is how the entity even communicates
    with them.     To suggest that they or anyone else in Texas (other than the Tanners)
    utilized the Retire Happy website is also nothing but conjecture.
    Simply put, the evidence—when viewed in a light most favorable to the trial
    courts decision—falls short of illustrating that Retire Happy engaged in or developed a
    long-standing business within the forum or otherwise maintained continuous and
    systematic contact with Texas so as to render it at home in the forum. Indeed, we see
    that noticeably stronger connections with the forum than those here have been deemed
    insufficient to support general jurisdiction. See Helicopteros Nacionales De Colombia,
    S.A. v. Hall, 
    466 U.S. 408
    , 410–11, 417–19, 
    104 S. Ct. 1868
    , 
    80 L. Ed. 2d 404
    (1984)
    (finding company was not subject to general jurisdiction for lack of “continuous and
    systematic” contact when company had ventured to Texas, negotiated a contract in
    Texas, accepted checks drawn on a Texas-based bank, purchased 80% of its helicopter
    fleet and other equipment from Texas vendors, and had sent pilots and other personnel
    for training in Texas); 
    PHC-Minden, 235 S.W.3d at 170
    –71 (relying on Helicopteros to
    conclude that nonresident corporation and its wholly owned subsidiary hospital were not
    subject to general jurisdiction of Texas despite having had contacts with the forum that
    included having sponsored two staff trips to meetings in Dallas, having paid $1.5 million
    to Texas-based entities, and having entered into three contracts with Texas-based
    entities for internet, marketing, and radiological services; “[e]ven when amassed,”
    contacts were not “continuous and systematic general business contacts” that would
    support general jurisdiction). Consequently, the trial court lacked general in personam
    jurisdiction over the entity.
    15
    We reverse the trial court’s order denying the special appearance and render
    judgment dismissing the claims against Retire Happy for want of personal jurisdiction.
    Brian Quinn
    Chief Justice
    16