in Re Patti J. Wagner, as Guardian of Jenny Wagner, an Incapacitated Adult ( 2017 )


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  • Opinion issued April 27, 2017
    In The
    Court of Appeals
    For The
    First District of Texas
    ————————————
    NO. 01-15-00774-CV
    ———————————
    IN RE PATTI J. WAGNER, AS GUARDIAN OF JENNY WAGNER,
    AN INCAPACITATED ADULT, Relator
    Original Proceeding on Petition for Writ of Mandamus
    OPINION
    Relator, Patti J. Wagner (“Wagner”), as guardian of Jenny Wagner
    (“Jenny”), an incapacitated adult, has filed a petition for a writ of mandamus,
    requesting that this Court direct respondent1 to vacate his order granting the
    new-trial motion of real parties in interest, Four J’s Community Living Center, Inc.
    1
    Respondent is The Honorable Dan Hinde of the 269th District Court of Harris
    County. The underlying suit is Patti J. Wagner, as Guardian of Jenny Ann
    Wagner, as Incapacitated Adult v. Four J’s Community Living Center, Inc. and
    Anthonia Uduma, No. 2009-40925 (269th Dist. Court, Harris County, Tex.).
    (“Four J’s) and Anthonia Uduma, in Wagner’s suit against them for negligence. In
    her sole issue, Wagner contends that respondent clearly abused his discretion in
    granting a new trial and she has no adequate remedy by appeal.
    We conditionally grant Wagner’s petition.
    Background
    In her second amended petition, Wagner alleged that on September 4, 2008,
    Jenny was severely burned in a fire at a four-bedroom residential care facility (“the
    facility”),2 operated by Four J’s and Uduma,3 for disabled adults. At the time of
    the fire, Jenny, a resident of the facility, was thirty-five years old. She has been
    legally blind since infancy, and she has cerebral palsy and “profound mental
    retardation.” Jenny shared the facility with two other adult residents, Esperanza
    Arzola and Tanya James, who both “had the mental capacity of small children.”
    Wagner further alleged that Four J’s and Uduma had inadequately
    supervised Arzola, who had obtained a cigarette lighter and used it to start the fire
    in her bedroom. When the fire spread to the rest of the facility, Jenny, who was
    wheelchair-bound and physically incapable of escaping the fire on her own,
    sustained smoke-inhalation injuries and second- and third-degree burns to her face,
    neck, chest, arms, and hands. She was hospitalized in a burn-trauma center for one
    2
    The record reveals that the facility is a single-story, single-family home.
    3
    Uduma is the president, chief executive officer, and sole shareholder of Four J’s.
    She is also the sole owner of the facility, which she leased to Four J’s.
    2
    month and endured painful treatments. The burns have permanently scarred and
    disfigured Jenny. James, who was also severely burned in the fire, later died from
    her injuries.
    Wagner asserted that Four J’s and Uduma breached the standards of care of
    a residential care facility by inadequately supervising Arzola; failing to equip the
    facility with properly functioning fire-detection and prevention systems, such as
    smoke detectors and overhead sprinkler systems; and failing to adequately train
    staff to respond to a fire at the facility. Also, because it was reasonably foreseeable
    that if a resident came into possession of a cigarette lighter, a fire would likely
    result, they breached their duty to ensure that Jenny was safe from foreseeable
    harm caused by other residents who were unable to understand the dangers of
    incendiary devices. Moreover, the sole staff member on duty at the time of the
    fire, Amuche Chinelo Udemezue, had run from the facility without attempting to
    assist Jenny.
    Wagner further asserted that Four J’s and Uduma’s breaches of the standards
    of care proximately caused Jenny to inhale smoke and sustain second- and third-
    degree burns, hospitalization for one month, painful debridement of wounds, tube
    feeding due to inhalation injuries, and permanent scarring and disfigurement. And,
    3
    Uduma was jointly and severally liable for the wrongful and negligent conduct of
    Four J’s because it is her alter ego.4
    Four J’s and Uduma, in their answer, generally denied Wagner’s allegations,
    and they asserted various affirmative defenses, including that their actions and
    omissions did not constitute “a proximate or producing cause” of Jenny’s injuries.
    Rather, Jenny’s injuries were caused by “the intervening actions of an independent,
    responsible third party,” namely Arzola, “who started the fire in question.”5
    At trial, Udemezue testified that she began working for Four J’s in 2007.
    Her training included watching a “CD” and working with another staff member for
    two days before being left to work alone at the facility. Four J’s did not give her
    keys to any of the doors at the facility. Rather, a Four J’s van driver would
    routinely drive her to the facility, and he would unlock the front door to let her
    inside. The back door was the only other outside door at the facility; however, it
    had a deadbolt lock that required a key to open it from the inside, and she did not
    have a key. Udemezue noted that the garage door of the facility did not properly
    function, and it would fall down if used. Thus, each week, the facility trash was
    gathered from the garage and removed through the living room and front door.
    4
    Wylette Taylor, on behalf of James’s son, intervened to also assert claims against
    Four J’s and Uduma.
    5
    Respondent granted Four J’s and Uduma’s motion to designate Arzola as a
    responsible third party. See TEX. CIV. PRAC. & REM. CODE ANN. Ch. 33
    (Vernon 2015).
    4
    Udemezue explained that, initially, the facility had three residents: Jenny,
    James, and Arzola.      Later, a fourth resident, Elisha Campbell, moved in.
    Udemezue routinely supervised the four residents on her own. She had to “do
    virtually everything” for Jenny, who needed “total care.”       They had a good
    relationship, and Jenny used to sing for Udemezue. James also needed “total
    care,” including assistance with bathing and brushing her teeth. Although James
    was able to feed herself, she had to be prompted to complete basic tasks. She was
    also “fond of hitting herself,” and she would “hurt herself most of the time” if her
    hands were not kept separated. Udemezue noted that Arzola was “something
    else.” She was aggressive and “acted up all the time.” Arzola often damaged
    property and ran away from the facility. And Udemezue was “very scared” of
    Arzola. Campbell was also aggressive and difficult for Udemezue to manage.
    On the day of the fire, while Udemezue was working in Jenny’s room,
    Arzola came in and tried to assist with Jenny.       Udemezue, concerned about
    Arzola’s handling Jenny, directed her to return to her bedroom. Arzola became
    angry, but complied.    Udemezue then heard a “big bang,” went to Arzola’s
    bedroom, and saw that Arzola had broken a window. Udemezue telephoned a case
    manager to report Arzola’s conduct, but she was unable to reach him. She also
    telephoned a nurse, who told her how to treat the cuts that Arzola had sustained in
    breaking the window. Arzola then calmed down and apologized to Udemezue.
    5
    While they were talking, Udemezue heard sirens and looked outside. She told
    Arzola that it appeared that a house at the end of the road was on fire.
    Later, while Udemezue was washing clothes, she heard another “big bang.”
    Thinking that something had occurred outside, she rushed to investigate. Once
    outside, however, she saw through a window into Arzola’s bedroom, which was
    situated next to the front door, that her room was on fire. Udemezue rushed back
    inside, pulled Campbell from her bedroom, and led her outside. Udemezue then
    went back inside the facility toward Jenny’s and James’s rooms. However, she
    panicked when she realized that the fire was very close to the front door and she
    did not have a key to the back door. She also knew that the garage door did not
    function. Thus, with access to only one door to the outside, Udemezue knew that
    “[i]f the fire g[ot] to that front door, that’s it.” They were “finished.” She yelled to
    Arzola, and together they ran from the house. After Udemezue telephoned for
    emergency assistance and shouted for help from neighbors, she “passed out.” She
    later awoke inside an ambulance.
    Udemezue further testified that she had panicked during the fire because she
    had only “one exit.” And she “would have tried [her] best if [she had] had another
    door in that house.” She also noted that she was alone and there would have been
    a better outcome had she had the assistance of at least one other staff member.
    Although Four J’s did provide Udemezue with fire-emergency training on two
    6
    occasions, she, in both drills, was trained to exit through the front door. And
    neither drill involved the use of a fire extinguisher or placing Jenny in a blanket to
    evacuate her from the facility.
    Chiaka Irondi testified that from 2006 to February 2008, she worked for
    Four J’s at the facility. She noted that the back door of the facility could not be
    operated without a key. Although the back-door key, at some point before Irondi
    left, had been lost, she had reported it to Four J’s. And the garage door, which was
    inoperative, had to be physically held up in order for one to pass underneath it.
    Moreover, although Four J’s did not provide Irondi with any fire-emergency
    training, Four J’s did require her to sign a statement that she had received such
    training.
    Kevin Kern, the Director of Residential Services for The Center in Houston,
    testified as an expert about the standards of care applicable to facilities that provide
    residential services to persons with intellectual and developmental disabilities.
    Prior to his testimony, Kern reviewed the Four J’s evacuation plans, Udemezue’s
    deposition, the Houston Fire Department (“HFD”) arson report, and documents
    concerning the other residents at the facility. Based on his review, he opined that
    the applicable standards of care required that a residential care provider prohibit a
    resident with Arzola’s history of physical and verbal aggression and self-injurious
    behavior any access to an incendiary device, such as a cigarette lighter. Further,
    7
    such a facility must provide adequate supervision and room inspections by staff.
    Kern explained that persons like Arzola are unable to “realize the consequences of
    their actions at the time that they are upset.”
    Based on the individual needs of the residents at the facility, the applicable
    standards of care required that “the house most definitely needed to be double
    staffed.” Specifically, Kern noted that one of Four J’s residents required total care
    and several of them had behavioral issues or concerns. He explained that it “would
    be impossible to be bathing a client in the bathroom when you may have another
    client that’s trying to leave the home or have a physical altercation with another
    resident.”
    Kern further explained that the applicable standards of care for a
    four-bedroom residential care facility, such as here, required that it have a
    fire-sprinkler system, unless each of the residents was able to evacuate within three
    minutes, which is a “prompt evacuation score.” Because this training must “be
    consistent across various shifts and different times of the day and night,” such a
    facility must perform “third shift [fire] drill[s].”    The standards of care also
    dictated that facility staff be trained in the use of a fire extinguisher. Kern, based
    on the reviewed HFD photographs, noted that Udemezue, while inside the facility
    during the early stages of the fire, did not use the facility’s fire extinguisher. He
    also noted that the only way that the keyed deadbolt lock on the back door could
    8
    have met the applicable standards of care was if all of the residents had had access
    to a key and were mentally and physically capable of opening the door with the
    key.     Based on her condition, Jenny could have “never met that criteria.”
    Moreover, it was apparent that a key to the deadbolt was not available, even for the
    staff.    Kern further testified that Four J’s, in his opinion, had breached the
    standards of care in each of the areas that he had outlined.
    Rick Overholt, general manager of Omni Fire and Security Systems, LP,
    testified that he had installed a fire alarm at the facility. He installed a local alarm,
    however, that was not designed to automatically notify HFD in the event of a fire.
    Dr. K. Gollaher testified that in March 2009, she performed a court-ordered
    evaluation of Arzola’s competency to stand trial for the offense of arson 6 in a
    separate criminal proceeding.      She deemed Arzola incompetent to stand trial.
    Gollaher explained that Arzola had experienced auditory hallucinations, had
    tremendous difficulty answering questions and understanding terms, and did not
    understand that a death had resulted from the fire.
    Uduma testified that she is the president, chief executive officer, and sole
    shareholder of Four J’s. She is also the sole owner of the facility, which she leases
    to Four J’s. Although Four J’s staff were “never supposed to leave” residents
    unattended, there were, at the time of the fire, four clients residing at the facility
    6
    See TEX. PENAL CODE ANN. § 28.02 (Vernon 2011).
    9
    and only one staff member on duty. Uduma admitted that the back door of the
    house had a deadbolt lock that required a key to open it from the inside, and staff
    members usually did not have keys to the back door.
    Uduma and Four J’s, prior to the fire, were aware that Arzola had been
    diagnosed with bipolar disorder, had tried to commit suicide, and had a history of
    violence toward the staff. Uduma was also familiar with Arzola’s psychological
    evaluation and “Annual Individual Service Plan,” which Four J’s had completed
    the month before the fire. Arzola, who was then twenty-five years old, had, as a
    child, been emotionally, physically, and sexually abused, which included her being
    compelled into prostitution, by her biological parents. After their parental rights
    had been terminated, Arzola’s parents facilitated her unauthorized departure from
    Richmond State School and took her to the Dallas area, where she “became
    infected with herpes as a result of . . . sexual activity between her and her father.”
    She also had a history of alcohol and narcotics abuse; numerous placements in
    residential treatment centers; and “multiple contacts” with the Dallas Juvenile
    Justice Department for running away, evading arrest, prostitution, probation
    violations, and assault. Further, Arzola had a long history of behavioral issues,
    including breaking windows and light fixtures; attempting to leap from moving
    vehicles; swallowing objects; wrapping ligatures around her throat; biting herself
    and others; and “headbanging,” choking, stabbing, and bludgeoning others.
    10
    Based on a “complete diagnostic evaluation,” Four J’s concluded that Arzola
    was functioning “within the mild range of mental retardation” and her behavior
    was “non-compliant most of the time.” Although she had not been adjudicated
    incompetent by a court and was acting as her own legal guardian, her behavioral
    problems were “severe” and required multiple psychotropic medications to
    manage. And they were “typically occasioned by staff making requests of her,
    delaying or denying her tangibles or services,” or “dividing their time” between
    Arzola and others. Because Arzola’s aggression might result in injury to herself
    and others, Four J’s directed that staff “[k]eep all sharps, medications, and
    poisons” in locked storage.
    Uduma further testified that although Four J’s allowed Arzola to smoke
    cigarettes, it did not allow her to keep a cigarette lighter. Uduma did not know
    how Arzola had obtained the cigarette lighter that she had used to start the fire.
    However, she conceded that Four J’s did not ever search Arzola’s room for
    contraband because the room “belong[ed] to her.” She opined that Arzola was
    solely responsible for the injuries that had resulted from the fire because Arzola
    was “a competent adult who was only mild[ly] mental[ly] retarded,” she had set
    the fire, and law-enforcement authorities had arrested her for arson.     Uduma
    asserted that had Udemezue followed her training, she would have been able to
    11
    timely evacuate all of the residents without injury. And she noted that a key to the
    back door was located in a drawer at the facility.
    Ngozi Obichuku, a care coordinator at Four J’s, testified that that Jenny was
    the only client at the facility who needed physical assistance to evacuate. And, on
    May 13 and June 6, 2008, Obichuku had trained Udemezue about Jenny’s
    individual evacuation plan. She asserted that Udemezue simply did not follow her
    training during the fire. Obichuku further explained that the residents of the
    facility were allowed to take “smoking breaks,” during which the staff “issue[d]
    out the lighters.” And the staff were responsible for collecting the lighters “after
    the clients [we]re done.”
    In Question One of his charge, respondent asked the jury: “Did the
    negligence, if any, of those named below [Four J’s, Uduma, and Arzola]
    proximately cause the injuries in question?” In regard to both Four J’s and Uduma,
    the jury answered, “Yes.” In regard to Arzola, the jury answered, “No.” In answer
    to Question Two of the charge, the jury apportioned the responsibility of Four J’s
    at 60 percent and Uduma at 40 percent. And it awarded Wagner damages in the
    amount of $8,071,600.00.
    After respondent entered a judgment on the verdict, Four J’s and Uduma
    filed a motion for new trial. They argued, in part, that there is “no evidence,
    legally insufficient evidence, or factually insufficient evidence” to support the
    12
    jury’s findings in Questions One and Two of the charge because “the evidence
    established that the fire that caused the injuries to [Wagner] and the death of
    [James] was caused by the intentional arson of [Arzola].” And, because “the
    evidence shows that the risk of Arzola’s arson was unforeseeable to Four J’s and
    [Uduma], . . . neither Four J’s nor [Uduma] had a duty, as a matter of law, to
    protect [Wagner] and [James] from the criminal act of Arzola.” Four J’s and
    Uduma argued that the jury’s “finding of no negligence against Arzola was against
    the great weight and preponderance of the evidence” because the “undisputed
    evidence revealed that the fire that caused the injuries to [Wagner] and the death of
    [James] was solely caused by [Arzola], who intentionally used a lighter to start the
    fire.”
    Respondent granted Four J’s and Uduma’s new-trial motion, explaining:
    The reason for the Court’s grant of new trial is that the jury’s failure
    to find negligence on [Arzola], who started the fire that was the cause-
    in-fact of the injuries to [Wagner] and the death of [James], is so
    against the great weight of the evidence as to be clearly wrong and
    manifestly unjust. See Cropper v. Caterpillar Tractor Co., 
    754 S.W.2d 646
    . 651 (Tex. 1988).
    Wagner moved for reconsideration, asserting that even if the evidence establishes
    causation-in-fact regarding Arzola, the jury could have reasonably concluded that
    Arzola did not proximately cause Jenny’s injuries. Respondent denied Wagner’s
    motion for reconsideration.
    13
    Uduma subsequently filed a motion to dismiss Wagner’s claims against her
    on the ground that she is a health-care provider and Wagner had failed to timely
    serve her with an expert report.7 This Court affirmed respondent’s order denying
    Uduma’s motion to dismiss.8         Wagner then filed her petition for a writ of
    mandamus.
    Waiver
    As a preliminary matter, Four J’s and Uduma argue that Wagner has
    “waived the right to seek review via mandamus” because she “can offer no
    justifiable excuse for a three-year delay in seeking relief.”
    Although mandamus is not an equitable remedy, its issuance is controlled
    largely by equitable principles. In re Int’l Profit Assocs., Inc., 
    274 S.W.3d 672
    ,
    676 (Tex. 2009). “One such principle is that ‘equity aids the diligent and not those
    who slumber on their rights.’” 
    Id. (quoting Rivercenter
    Assocs. v. Rivera, 
    858 S.W.2d 366
    , 367 (Tex. 1993)). Delay in the filing of a petition for mandamus
    relief may waive the right to relief unless the relator can justify the delay. 
    Id. To invoke
    the equitable doctrine of laches, the moving party ordinarily must show that
    (1) the opposing party unreasonably delayed in asserting its rights and (2) a good
    7
    See TEX. CIV. PRAC. & REM. CODE ANN. § 74.351 (Vernon Supp. 2017).
    8
    Uduma v. Wagner, No. 01-12-00796-CV, 
    2014 WL 4259886
    , at *8 (Tex. App.—
    Houston [1st Dist.] 2014, pet. denied.).
    14
    faith and detrimental change in the moving party’s position because of the delay.
    In re Laibe Corp., 
    307 S.W.3d 314
    , 318 (Tex. 2010).
    Wagner asserts, and the record shows, that respondent signed his order
    granting a new trial on March 27, 2012. On August 24, 2012, Uduma moved to
    dismiss the claims against her on the ground that Wagner did not timely serve her
    with an expert report. On August 30, 2013, the Texas Supreme Court held for the
    first time that a trial court’s reasons articulated in a new-trial order are subject to
    merits-based mandamus review. See In re Toyota Motor Sales, U.S.A., Inc., 
    407 S.W.3d 746
    , 749 (Tex. 2013). On August 27, 2014, this Court issued its opinion in
    Uduma’s interlocutory appeal. Uduma v. Wagner, No. 01-12-00796-CV, 
    2014 WL 4259886
    , at *8 (Tex. App.—Houston [1st Dist.] 2014, pet. denied). Uduma then
    petitioned for review in the Texas Supreme Court. After the supreme court denied
    her petition for review, we issued our mandate in the interlocutory appeal on
    September 4, 2015. Wagner then filed her petition for a writ of mandamus on
    September 8, 2015.
    During the applicable time period from March 27, 2012, when respondent
    ordered a new trial, to August 24, 2012, when Uduma filed her motion to dismiss,
    no Texas Court had recognized a right to merits-based mandamus review of a trial
    court’s new-trial order. When Uduma moved to dismiss the claims against her on
    the ground that she had not been served with an expert report, her motion stayed
    15
    certain proceedings in the trial court.     See TEX. CIV. PRAC. & REM. CODE
    § 74.351(s) (Vernon 2017).       Further, Uduma’s interlocutory appeal from
    respondent’s order denying her motion to dismiss stayed the commencement of a
    trial pending resolution of the appeal. See TEX. CIV. PRAC. & REM. CODE ANN.
    § 51.014(a)(9), (b) (Vernon Supp. 2016); see also In re Oceanografia, S.A. de
    C.V., 
    494 S.W.3d 728
    , 730 (Tex. 2016) (delay in seeking mandamus relief
    attributable, in part, to pendency of interlocutory appeal). After we resolved the
    appeal, by issuing our mandate on September 4, 2015, Wagner filed her petition
    for mandamus relief on the next business day. Thus, Wagner has provided an
    explanation that justifies her delay in seeking mandamus relief.       See In re
    Oceanografia, S.A. de 
    C.V., 494 S.W.3d at 731
    (defendants’ explanations
    sufficient to show they did not “slumber on their rights”); In re Int’l Profit
    Associates, 
    Inc., 274 S.W.3d at 676
    .
    Moreover, Four J’s and Uduma have not shown a detrimental change in their
    position between the time respondent granted a new trial and Wagner’s filing of
    her mandamus petition in this Court. See In re 
    Laibe, 307 S.W.3d at 318
    ; In re
    
    Oceanografia, 494 S.W.3d at 730
    (six-year delay in seeking mandamus relief not
    unreasonable where plaintiffs showed no prejudice from delay); In re E.I. du Pont
    de Nemours & Co., 
    92 S.W.3d 517
    , 524 (Tex. 2002) (rejecting argument four-year
    delay barred mandamus relief where plaintiffs had “failed to show how the delay
    16
    has prejudiced them in any way”). In support of their argument, Four J’s and
    Uduma rely on Salinas, in which the appellate court denied mandamus relief to a
    party who had delayed seeking mandamus relief for over three months. In re
    Salinas, No. 13-09-00599-CV, 
    2010 WL 196887
    , at *2 (Tex. App.—Corpus
    Christi Jan. 20, 2010, orig. proceeding) (mem. op.). There, however, the relator
    provided no justification for the delay. 
    Id. Accordingly, we
    hold that Wagner did not waive her right to seek mandamus
    relief. See In re Int’l Profit Assocs., 
    Inc., 274 S.W.3d at 676
    ; In re SCI Tex.
    Funeral Servs., Inc., 
    236 S.W.3d 759
    , 761 (Tex. 2007).
    Standard of Review
    Although trial court courts have long been afforded broad discretion in
    granting new trials, a trial court’s discretion to order a new trial is not “limitless.”
    In re Columbia Med. Ctr. of Las Colinas, Subsidiary, L.P., 
    290 S.W.3d 204
    , 210,
    213 (Tex. 2009); see also TEX. CONST. art. 1, § 15 (right to trial by jury “shall
    remain inviolate”); In re Wyatt Field Serv. Co., 
    454 S.W.3d 145
    , 152 (Tex. App.—
    Houston [14th Dist.] 2014, orig. proceeding) (“[W]e may not substitute our
    judgment for that of the trial court. But neither may the trial court substitute its
    judgment for that of the jury in granting a new trial.”). Thus, when a trial court
    orders a new trial after a case has been tried to a jury, the parties “are entitled to an
    understandable, reasonably specific explanation why their expectations are
    17
    frustrated by a jury verdict being disregarded or set aside, the trial process being
    nullified, and the case having to be retried.’” In re Bent, 
    487 S.W.3d 170
    , 175–76
    (Tex. 2016) (quoting In re 
    Columbia, 290 S.W.3d at 213
    ).
    Accordingly, a trial court, in its order granting a new trial, must state a
    reason for doing so. In re 
    Columbia, 290 S.W.3d at 213
    . The trial court’s “stated
    reason” must be (1) “legally appropriate,” articulating a “well-defined legal
    standard” or a “defect that probably resulted in an improper verdict,” and
    (2) “specific enough to indicate that the trial court did not simply parrot a pro
    forma template, but rather derived the articulated reason[] from the particular facts
    and circumstances from the case at hand.” In re 
    Bent, 487 S.W.3d at 173
    (quoting
    In re United Scaffolding, Inc., 
    377 S.W.3d 685
    , 688–89 (Tex. 2012) (granting
    mandamus relief where trial court’s order premised on bare assertion new trial
    warranted “in the interests of justice and fairness”)). If the trial court’s order
    granting a new trial satisfies these facial requirements, an appellate court may
    “conduct a merits review of the bases for [the] new trial order” and “grant
    mandamus relief ‘[i]f the record does not support the trial court’s rationale for
    ordering a new trial.’” In re 
    Bent, 487 S.W.3d at 173
    (quoting In re 
    Toyota, 407 S.W.3d at 749
    ); see also In re United 
    Scaffolding, 377 S.W.3d at 688
    –89 (trial
    court’s grant of new trial subject to mandamus review); In re United Servs. Auto.
    Ass’n, 
    446 S.W.3d 162
    , 170 (Tex. App.—Houston [1st Dist.] 2014, orig.
    18
    proceeding).    We review the merits of a new-trial order under the abuse-of-
    discretion standard “familiar and inherent in mandamus proceedings.” In re 
    Bent, 487 S.W.3d at 177
    –78.
    To be entitled to mandamus relief, a relator must demonstrate (1) the trial
    court clearly abused its discretion and (2) the relator has no adequate remedy by
    appeal. In re Reece, 
    341 S.W.3d 360
    , 364 (Tex. 2011). A trial court clearly abuses
    its discretion if it reaches a decision so arbitrary and unreasonable as to amount to
    a clear and prejudicial error of law or if it clearly fails to analyze the law correctly
    or apply the law correctly to the facts. In re Cerberus Capital Mgmt. L.P., 
    164 S.W.3d 379
    , 382 (Tex. 2005).
    Here, we are presented with the issue of whether respondent abused his
    discretion in concluding that the jury’s negative finding as to Arzola’s negligence
    was against the great weight and preponderance of the evidence, a
    factual-sufficiency question. See In re United Servs. Auto. 
    Ass’n, 446 S.W.3d at 170
    ; see also In re Baker, 
    420 S.W.3d 397
    , 402 (Tex. App.—Texarkana 2014,
    orig. proceeding); In re Zimmer, Inc., 
    451 S.W.3d 893
    , 905 (Tex. App.—Dallas
    2014, orig. proceeding) (“[W]e see no reason to believe the standards for factual
    sufficiency review in new trial mandamus proceedings should differ from the
    standards of review on appeal.”).
    19
    When a party attacks the factual sufficiency of an adverse finding on an
    issue on which it did not have the burden of proof, the party must demonstrate that
    the adverse finding is so against the great weight and preponderance of the
    evidence as to be clearly wrong and manifestly unjust. Dow Chem. Co. v. Francis,
    
    46 S.W.3d 237
    , 242 (Tex. 2001). In conducting a factual-sufficiency review, we
    must examine, consider, and weigh all of the evidence that supports or contradicts
    the jury’s finding. See 
    Francis, 46 S.W.3d at 242
    ; Plas–Tex, Inc. v. U.S. Steel
    Corp., 
    772 S.W.2d 442
    , 445 (Tex. 1989). In doing so, we note that the jury is the
    sole judge of the witnesses’ credibility, and it may choose to believe one witness
    over another; a reviewing court may not impose its own opinion to the contrary.
    See Golden Eagle Archery, Inc. v. Jackson, 
    116 S.W.3d 757
    , 761 (Tex. 2003).
    When presented with conflicting testimony, the fact finder may believe one
    witness and disbelieve others, and it may resolve inconsistencies in the testimony
    of any witness. McGalliard v. Kuhlmann, 
    722 S.W.2d 694
    , 697 (Tex. 1986).
    New Trial
    In her sole issue, Wagner argues that respondent abused his discretion in
    granting Four J’s and Uduma a new trial because the evidence is factually
    sufficient to support the jury’s finding that Arzola’s negligence, if any, in starting
    the fire did not proximately cause Jenny’s injuries.
    20
    The elements of a negligence cause of action consist of the “existence of a
    legal duty, a breach of that duty, and damages proximately caused by the breach.”
    Gharda USA, Inc. v. Control Sols., Inc., 
    464 S.W.3d 338
    , 352 (Tex. 2015)
    (emphasis added); LeBlanc v. Palmer, No. 01-15-00034-CV, 
    2015 WL 7261532
    , at
    *2 (Tex. App.—Houston [1st Dist.] Nov. 17, 2015, pet. denied) (mem. op.). The
    components of proximate cause are (1) cause-in-fact and (2) foreseeability. Ryder
    Integrated Logistics, Inc. v. Fayette Cty., 
    453 S.W.3d 922
    , 929 (Tex. 2015);
    LeBlanc, 
    2015 WL 7261532
    , at *2. Cause-in-fact requires proof “that an act or
    omission was a substantial factor in bringing about injury which would not
    otherwise have occurred.” Prudential Ins. Co. of Am. v. Jefferson Assocs., Ltd.,
    
    896 S.W.2d 156
    , 161 (Tex. 1995). Foreseeability exists when “the actor as a
    person of ordinary intelligence should have anticipated the dangers his negligent
    act creates for others.” D. Houston, Inc. v. Love, 
    92 S.W.3d 450
    , 454 (Tex. 2002).
    In Question One of his charge, respondent asked the jury, “Did the
    negligence, if any, of those named below [Four J’s, Uduma, and Arzola]
    proximately cause the injuries in question?”     (Emphasis added.)     Respondent
    instructed the jury that
    “'Negligence” means failure to use ordinary care—that is, failing to do
    that which a person or company of ordinary prudence would have
    done under the same or similar circumstances, or doing that which a
    person of ordinary prudence would not have done under the same or
    similar circumstances.
    21
    “Ordinary care” means that degree of care that would be used by a
    person or company of ordinary prudence under the same or similar
    circumstances.
    ....
    “Proximate cause” means a cause that was a substantial factor in
    bringing about an event, and without which cause such event would
    not have occurred. In order to be a proximate cause, the act or
    omission complained of must be such that a person using ordinary
    care would have foreseen that the event, or some similar event, might
    reasonably result therefrom. There may be more than one proximate
    cause of an event.
    “New and independent cause” means the act or omission of a separate
    and independent agency, not reasonably foreseeable, that destroys the
    causal connection, if any, between the act or omission inquired about
    and the occurrence in question and thereby becomes the immediate
    cause of such occurrence.
    In granting Four J’s and Uduma’s motion for new trial, respondent
    concluded that
    the jury’s failure to find negligence on [Arzola], who started the fire
    that was the cause-in-fact of the injuries to [Wagner] and the death of
    [James], is so against the great weight of the evidence as to be clearly
    wrong and manifestly unjust.
    Respondent’s stated reason, which points to the evidence that Arzola started
    the fire, is “specific enough to indicate that the trial court did not simply parrot a
    pro forma template, but rather derived the articulated reason[] from the particular
    facts and circumstances from the case at hand.” See In re 
    Bent, 487 S.W.3d at 173
    (quoting In re United 
    Scaffolding, 377 S.W.3d at 688
    –89). However, respondent’s
    stated reason is not one for which a new trial is “legally appropriate” because the
    evidence that Arzola “started the fire that was the cause-in-fact of the injuries”
    22
    does not undermine the challenged jury’s finding. See In re United Scaffolding,
    
    Inc., 377 S.W.3d at 689
    (“[M]ere recitation of a legal standard, such as a statement
    that a finding is against the great weight and preponderance of the evidence, will
    not suffice. The order must . . . explain how the evidence (or lack of evidence)
    undermines the jury’s findings.”). A finding of negligence requires a showing of
    proximate cause, i.e., both cause-in-fact and foreseeability. Gharda 
    USA, 464 S.W.3d at 352
    ; Fayette 
    Cty., 453 S.W.3d at 929
    . Thus, cause-in-fact is merely one
    component.    Fayette 
    Cty., 453 S.W.3d at 929
    .         Accordingly, we hold that
    respondent’s new-trial order does not satisfy the facial requirements of In re Bent.
    See In re 
    Bent, 487 S.W.3d at 173
    .
    Even were we to conclude that respondent’s new-trial order satisfies the
    facial requirements of In re Bent, the record does not support respondent’s
    rationale for ordering a new trial. See id.; In re 
    Toyota, 407 S.W.3d at 749
    ; In re
    United Servs. Auto 
    Ass’n, 446 S.W.3d at 176
    –77 (“Even if the order satisfied
    United Scaffolding,” new trial improper because jury verdict not against great
    weight and preponderance of evidence). The jury heard ample evidence from
    which it could have reasonably concluded that Arzola’s act in starting the fire was
    not the proximate cause of Jenny’s injuries. See Fayette 
    Cty., 453 S.W.3d at 929
    ;
    Yap v. ANR Freight Sys., Inc., 
    789 S.W.2d 424
    , 425–26 (Tex. App.—Houston [1st
    Dist.] 1990, no pet.) (“The question of proximate cause is one of fact particularly
    23
    within the province of the jury, and a jury finding on proximate cause will be set
    aside only in the most exceptional circumstances.”).
    Uduma herself testified that she and Four J’s, prior to the fire, were aware
    that Arzola had been diagnosed with bipolar disorder, had tried to commit suicide,
    and had a history of violence toward the staff. Uduma’s testimony, along with
    Arzola’s psychological evaluation and “Annual Individual Service Plan,” which
    Four J’s had completed the month before the fire, establish that Arzola, as a child,
    had been emotionally, physically, and sexually abused, which included her being
    compelled into prostitution by her biological parents. She had a history of alcohol
    and narcotics abuse; numerous placements in residential treatment centers; and
    “multiple contacts” with the Dallas Juvenile Justice Department for running away,
    evading arrest, prostitution, probation violations, and assault. Further, Arzola had
    a long history of behavioral issues, including breaking windows and light fixtures;
    attempting to leap from moving vehicles; swallowing objects; wrapping ligatures
    around her throat; biting herself and others; and “headbanging,” choking, stabbing,
    and bludgeoning others.
    Four J’s characterized Arzola’s behavioral problems as “severe,” requiring
    multiple psychotropic medications to manage. They were “typically occasioned by
    staff making requests of her, delaying or denying her tangibles or services,” or
    “dividing their time” between Arzola and others. Because Arzola’s aggression
    24
    might result in injury to herself and others, Four J’s directed that staff “[k]eep all
    sharps, medications, and poisons” in locked storage. Regardless, according to
    Uduma’s testimony, Four J’s allowed Arzola to smoke cigarettes, and it did not
    perform room inspections for contraband. Obichuku also testified that Four J’s
    allowed its residents to take “smoking breaks,” during which the staff “issued out
    the lighters.” And the staff was responsible for collecting the lighters “after the
    clients were done.”
    Kern, Wagner’s expert, testified that Four J’s breached the standards of care
    applicable to a residential care provider by not providing adequate staff at the
    facility; not providing adequate supervision; not conducting room inspections; and,
    based on her history, allowing Arzola to have access to an incendiary device, i.e., a
    cigarette lighter. He explained that persons like Arzola are unable to “realize the
    consequences of their actions at the time that they are upset.”
    Uduma did opine that Arzola alone was responsible for the injuries that
    resulted from the fire because Arzola was “a competent adult who was only
    mild[ly] mental[ly] retarded” and law-enforcement authorities had arrested Arzola
    for arson. However, the jury could have reasonably found Kern’s testimony that
    persons like Arzola are unable to “realize the consequences of their actions at the
    time that they are upset” to be more credible. See 
    Jackson, 116 S.W.3d at 761
    (fact finder sole judge of credibility of witnesses and weight given their testimony).
    25
    From the evidence, the jury could have reasonably concluded that although
    Arzola’s act in starting the fire was a cause-in-fact of Jenny’s injuries, Arzola was
    not “a person of ordinary intelligence [who] should have anticipated the dangers”
    that her actions created for Jenny.        See 
    Love, 92 S.W.3d at 454
    (defining
    foreseeability component of proximate causation); see also Doe v. Boys’ Clubs of
    Greater Dall., Inc., 
    907 S.W.2d 472
    , 478 (Tex. 1995). (“An injury is shown to be
    foreseeable if a person of ordinary intelligence and prudence would have
    reasonably anticipated it under the circumstances.”); Prudential Ins. Co. of 
    Am., 896 S.W.2d at 161
    (cause-in-fact); see also Fayette 
    Cty., 453 S.W.3d at 929
    (proximate causation requires both (1) cause-in-fact and (2) foreseeability).
    Further, the jury could have reasonably concluded, as it did, that Jenny’s
    injuries were proximately caused by Four J’s and Uduma’s breaches of the
    standards of care in supervising their residents, i.e., Arzola, training their staff, and
    maintaining their facility, which prevented Jenny’s timely escape from the fire.
    Four J’s and Uduma’s own evidence shows that they were aware, prior to
    the fire, of the extent of Arzola’s behavioral issues, the dangers she posed to
    herself and others, and that she was not capable of governing herself.
    Nevertheless, they allowed Arzola to have access to cigarette lighters. Also Four
    J’s had itself concluded that Arzola’s behavioral problems were “severe” and
    “typically occasioned” by staff “dividing their time” between her and other
    26
    residents. Nevertheless, it assigned Udemezue to work alone at the facility, and
    she had to divide her time among Arzola and three other residents—two of whom
    required “total care.”
    Moreover, the back door of the facility had a deadbolt lock that required a
    key to open it from the inside, the door was kept locked, and staff members did not
    have a key. Kern opined that the keyed deadbolt lock on the back door, to which
    even the staff members did not have a key, did not meet the standard of care for a
    four-bedroom residential facility. He further opined that Four J’s should have
    installed a fire-sprinkler system at the facility, conducted “third shift [fire] drill[s],”
    and trained its staff in the use of a fire extinguisher. And Kern explained that Four
    J’s did not provide adequate staff at the facility, did not provide adequate
    supervision, and did not conduct room inspections.
    Udemezue testified that by the time she discovered that Arzola had set fire to
    her bedroom, the flames were very close to the front door. And although she went
    back inside the facility toward Jenny’s and James’s rooms to try to rescue them,
    she panicked when she realized that she had only “one exit.” She did not have a
    key to the back door, and the garage door did not function. With access to only
    one door to the outside, Udemezue knew that “[i]f the fire g[ot] to that front door,
    that’s it.” They were “finished.” She “would have tried [her] best if [she had] had
    another door in that house.” And the outcome would have been better had she had
    27
    assistance from at least one other staff member. Although Four J’s did provide
    Udemezue with fire-emergency training on two occasions, she, in both drills, was
    trained to exit “through the front door.” And neither drill involved the use of a fire
    extinguisher or placing Jenny in a blanket to evacuate her from the facility.
    Irondi also testified that there was no key available to the back door of the
    facility, and she had reported it lost to Four J’s at least seven months before the
    fire. She further noted that Four J’s had not provided her with any fire-emergency
    training.
    Although Obichuku testified that she had trained Udemezue to implement
    Jenny’s individual evacuation plan and Udemezue simply did not follow her
    training during the fire, it was within the province of the jury to resolve conflicts in
    the testimony.    See 
    McGalliard, 722 S.W.2d at 697
    .            The jury could have
    disbelieved Obichuku and believed Udemezue’s testimony that the outcome would
    have been better had she had “another door in that house,” another staff member to
    help her, or been adequately trained to handle a fire emergency. See 
    Jackson, 116 S.W.3d at 761
    (fact finder is sole judge of credibility of witnesses and weight
    given their testimony).
    Having considered all of the evidence, both that which supports and that
    which contradicts the jury’s finding that Arzola’s negligence, if any, in starting the
    fire did not proximately cause Jenny’s injuries, we conclude that there is ample
    28
    evidence to support the jury’s finding. See Maritime Overseas Corp. v. Ellis, 
    971 S.W.2d 402
    , 406–07 (Tex. 1998); Cain v. Bain, 
    709 S.W.2d 175
    , 176 (Tex. 1986).
    Thus, the jury’s finding is not so against the great weight and preponderance of the
    evidence as to be manifestly unjust. See 
    Francis, 46 S.W.3d at 242
    ; In re United
    Servs. Auto 
    Ass’n, 446 S.W.3d at 173
    –74.
    Accordingly, we hold that respondent abused his discretion in ordering a
    new trial on the ground that the evidence is factually insufficient to support the
    jury’s finding that Arzola’s negligence, if any, in starting the fire did not
    proximately cause Jenny’s injuries. See In re 
    Baker, 420 S.W.3d at 404
    (“[T]he
    grant of the new trial improperly intruded on the jury’s province.”).
    Adequate Remedy by Appeal
    Wagner argues that she has no adequate remedy by appeal because requiring
    a new trial will waste significant time and money and she may lose her right to a
    judgment on the first verdict.
    The Texas Supreme Court has explained that “absent mandamus review,”
    parties “will seemingly have no appellate review” of orders granting new trials.
    See In re 
    Columbia, 290 S.W.3d at 209
    . Even if a party could obtain appellate
    review of a new-trial order following a second trial, it could not obtain reversal of
    an unfavorable verdict unless it convinced an appellate court that the granting of
    the new trial constituted harmful error. 
    Id. Furthermore, even
    if an unfavorable
    29
    verdict were reversed and rendered in the party’s favor, “it would have lost the
    benefit of a final judgment based on the first jury verdict without ever knowing
    why, and would have endured the time, trouble, and expense of the second trial.”
    
    Id. at 209–10.
    Thus, parties do not have an adequate appellate remedy. 
    Id. at 210.
    Accordingly, we hold that Wagner has no adequate remedy by appeal. See
    id.; see also In re 
    Toyota, 407 S.W.3d at 762
    ; In re United Servs. Auto 
    Ass’n, 446 S.W.3d at 180
    (granting mandamus relief where trial court’s reasons for ordering
    new trial not “legally appropriate” or grounded in facts of case).
    Conclusion
    Because respondent abused his discretion in granting Four J’s and Uduma’s
    motion for new trial and Wagner does not have an adequate remedy by appeal, we
    conditionally grant Wagner’s petition for a writ of mandamus and direct
    respondent to vacate his order granting a new trial. A writ from this Court will
    issue only if respondent does not comply.
    Terry Jennings
    Justice
    Panel consists of Chief Justice Radack and Justices Jennings and Keyes.
    Jennings, J., concurring.
    30