waste-management-of-texas-inc-v-greg-abbott-in-his-official-capacity-as ( 2013 )


Menu:
  • Opinion filed April 11, 2013
    In The
    Eleventh Court of Appeals
    __________
    No. 11-11-00112-CV
    __________
    WASTE MANAGEMENT OF TEXAS, INC., Appellant
    V.
    GREG ABBOTT, IN HIS OFFICIAL CAPACITY AS ATTORNEY
    GENERAL OF THE STATE OF TEXAS; COUNTY OF
    WILLIAMSON; AND KURT E. JOHNSON, Appellees
    On Appeal from the 261st District Court
    Travis County, Texas
    Trial Court Cause No. D-1-GN-09-004107
    OPINION
    Kurt E. Johnson made an open records request to Williamson County for certain waste
    tickets related to the operation of the Williamson County Landfill. Waste Management of Texas,
    Inc., the operator of the landfill, brought this suit against Greg Abbott, in his official capacity as
    Attorney General of the State of Texas, and Williamson County, seeking declaratory and
    injunctive relief under the Texas Public Information Act (TPIA) to prevent the disclosure of
    information that is contained in the waste tickets. See TEX. GOV’T CODE ANN. §§ 552.001–.353
    (West 2012). In its petition, Waste Management alleged that the information constituted a trade
    secret and that, as such, the information was excepted from disclosure under the TPIA. Johnson
    intervened in the suit. Following a bench trial, the trial court entered a judgment in which it
    denied relief to Waste Management and ordered Williamson County to disclose the information
    in the waste tickets to Johnson. Waste Management appeals from the trial court’s judgment. We
    reverse and render.
    Background
    Appellee Williamson County owns the Williamson County Landfill. Waste Management
    operates the Williamson County Landfill under the terms of a Landfill Operation Agreement
    (LOA) between it and Williamson County. Waste Management negotiates and enters into
    contracts with parties relating to the disposal of waste in the landfill. Williamson County is not a
    party to these contracts.
    When a customer disposes of waste at the landfill, Waste Management generates a waste
    ticket. Waste Management refers to the tickets as “waste” tickets. The LOA refers to the tickets
    as “weigh” tickets, as does the Attorney General in his brief. For consistency purposes, we will
    refer to the tickets as “waste” tickets throughout this opinion.
    The waste tickets generally include, among other information, the name of the customer
    and the volume of waste, measured in tons, disposed of by the customer at the landfill. Some of
    the waste tickets also include pricing information. These waste tickets show the rate per ton
    charged to the particular customer and the disposal fee charged to the customer. Thus, the
    pricing information in these tickets includes rate and fee information. Waste Management
    maintains the waste tickets. Pursuant to the terms of the LOA, Williamson County has a right of
    access to the tickets.
    On August 11, 2009, Williamson County received a letter from Appellee Johnson in
    which he requested “the sequentially-numbered tickets showing the individual loads of solid-
    waste disposal events at the Williamson County Landfill for the full business day of July 14,
    2009.” In response, Williamson County requested an open records decision from the Attorney
    General and provided Waste Management notice of Johnson’s request. Waste Management
    submitted a letter brief and a representative sample of waste tickets to the Attorney General’s
    office. Waste Management argued that some of the information in the waste tickets, including
    2
    customer names, the volume disposed of by the customer, and the pricing information,
    constituted trade secrets.   Therefore, Waste Management asserted that the information was
    excepted from disclosure under Section 552.110(a) of the TPIA.           Waste Management also
    argued that disclosing the information would cause it to suffer substantial competitive harm. As
    such, Waste Management asserted that the information was excepted from disclosure under
    Section 552.110(b) of the TPIA.
    On November 5, 2009, the Attorney General’s Office issued an open records decision in
    this case. See TEX. ATT’Y GEN. OR2009-15816. In the decision, the Attorney General ruled that
    the customer identity information in the subject waste tickets constituted a trade secret and that,
    therefore, it was excepted from disclosure under Section 552.110(a). The Attorney General also
    ruled that Waste Management had not established that the volume information and pricing
    information in the tickets constituted trade secrets or that disclosure of such information, without
    also disclosing customer identities, would cause substantial competitive harm to it. Therefore,
    the Attorney General ruled that Williamson County was required to withhold the customer
    identifying information but was required to release the other information in the waste tickets.
    Waste Management then filed suit challenging the Attorney General’s decision. In its
    petition, Waste Management sought a declaration that the information in the waste tickets was
    excepted from disclosure under Section 552.110(a) and (b) of the TPIA. Waste Management
    also sought injunctive relief against Williamson County to prevent it from releasing the
    information. As stated above, the trial court entered a final judgment in which it denied relief to
    Waste Management. The trial court issued findings of fact and conclusions of law. The trial
    court made the following findings of fact:
    1. The information at issue is sequentially-numbered tickets showing the
    individual loads of solid-waste disposal events at the Williamson County landfill
    for July 14, 2009, as represented in Plaintiff’s Exhibit 1.
    2. The information at issue is not a trade secret.
    3. Release of the information at issue would not cause substantial
    competitive harm to Plaintiff.
    4. The information at issue must be disclosed to the requestor consistent with
    Attorney General Letter Ruling OR2009-15816.
    3
    The trial court concluded that Williamson County was required to disclose the information at
    issue to Johnson in accordance with the Attorney General’s letter ruling. Waste Management
    has filed this appeal from the trial court’s judgment.
    Issues on Appeal
    In two issues, Waste Management asserts that the trial court erred by ordering the
    disclosure of the pricing and volume information that is contained in the waste tickets.
    Specifically, Waste Management contends in its first issue that the information is protected from
    disclosure under Section 552.110(a) because it constitutes a trade secret. In its second issue,
    Waste Management contends that the information is protected from disclosure under
    Section 552.110(b) because disclosure of the information would cause substantial competitive
    harm to it.
    Standard of Review
    In an appeal from a bench trial, a trial court’s findings of fact have the same force and
    effect as a jury’s verdict. Anderson v. City of Seven Points, 
    806 S.W.2d 791
    , 794 (Tex. 1991);
    HTS Servs., Inc. v. Hallwood Realty Partners, L.P., 
    190 S.W.3d 108
    , 111 (Tex. App.—Houston
    [1st Dist.] 2005, no pet.). The trial court’s findings of fact are reviewable for legal and factual
    sufficiency. 
    Anderson, 806 S.W.2d at 794
    . As the factfinder, the trial court is the sole judge of
    the credibility of the witnesses and the weight to be given their testimony. Aguiar v. Segal, 
    167 S.W.3d 443
    , 449 (Tex. App.—Houston [14th Dist.] 2005, pet. denied).
    We review a trial court’s conclusions of law de novo. BMC Software Belgium, N.V. v.
    Marchand, 
    83 S.W.3d 789
    , 794 (Tex. 2002). Once the facts are established, a determination of
    whether an exception under the TPIA applies to support withholding public information is a
    question of law. City of Garland v. Dallas Morning News, 
    22 S.W.3d 351
    , 357 (Tex. 2000).
    The TPIA
    The underlying purpose of the TPIA is to provide transparency in governmental affairs.
    See GOV’T § 552.001(a); CareFlite v. Rural Hill Emergency Servs., Inc., No. 11-10-00306-CV,
    
    2012 WL 3640257
    , at *3 (Tex. App.—Eastland Aug. 23, 2012, no pet.). The TPIA guarantees
    access to public information, subject to certain exceptions. Tex. Dep’t of Pub. Safety v. Cox Tex.
    Newspapers, L.P., 
    343 S.W.3d 112
    , 114 (Tex. 2011).               Those exceptions embrace the
    understanding that the public’s right to know information is tempered by the individual and other
    interests at stake in disclosing that information. 
    Id. The TPIA
    defines “public information” as
    4
    “information that is collected, assembled, or maintained under a law or ordinance or in
    connection with the transaction of official business: (1) by a governmental body; or (2) for a
    governmental body and the governmental body owns the information or has a right of access to
    it.” GOV’T § 552.002(a). Some information is considered to be core public information in the
    TPIA. Cox Tex. 
    Newspapers, 343 S.W.3d at 114
    . This core public information includes, among
    other things, “information in an account, voucher, or contract relating to the receipt or
    expenditure of public or other funds by a governmental body.” GOV’T § 552.022(a)(3).
    Core public information is excepted from required disclosure under the TPIA if it is
    “made confidential under [the TPIA] or other law.” 
    Id. § 552.022(a);
    Cox Tex. 
    Newspapers, 343 S.W.3d at 114
    n.4. Trade secret protection is “other law” that may allow a party to withhold
    disclosure of public information. Center for Econ. Justice v. Am. Ins. Ass’n, 
    39 S.W.3d 337
    , 348
    (Tex. App.—Austin 2001, no pet.). Section 552.110(a) of the TPIA expressly excepts from
    disclosure “[a] trade secret obtained from a person and privileged or confidential by statute or
    judicial decision.”   Section 552.110(b) excepts from disclosure “[c]ommercial or financial
    information for which it is demonstrated based on specific factual evidence that disclosure would
    cause substantial competitive harm to the person from whom the information was obtained.”
    Trade Secret Protection from Disclosure
    Waste Management contends that the pricing and volume information in the waste tickets
    constituted a trade secret. At trial, Waste Management had the burden to establish that the
    information was a trade secret. Trilogy Software, Inc. v. Callidus Software, Inc., 
    143 S.W.3d 452
    , 467 (Tex. App.—Austin 2004, pet. denied); Center for Econ. 
    Justice, 39 S.W.3d at 344
    –45.
    Waste Management challenges the legal sufficiency of the evidence to support the trial court’s
    finding that the information was not a trade secret. We are bound by the trial court’s finding
    unless the evidence conclusively establishes, as a matter of law, that the information was a trade
    secret. Dow Chem. Co. v. Francis, 
    46 S.W.3d 237
    , 241 (Tex. 2001).
    A trade secret is any formula, pattern, device, or compilation of information that is used
    in one’s business and presents an opportunity to obtain an advantage over competitors who do
    not know or use it. In re Bass, 
    113 S.W.3d 735
    , 739 (Tex. 2003) (orig. proceeding). To
    determine whether a trade secret exists, Texas courts weigh six nonexclusive factors: (1) the
    extent to which the information is known outside the business; (2) the extent to which it is
    known by employees and others involved in the business; (3) the extent of measures taken to
    5
    guard the secrecy of the information; (4) the value of the information to the business and to its
    competitors; (5) the amount of effort or money expended in developing the information; and
    (6) the ease or difficulty with which the information could be properly acquired or duplicated by
    others. In re Union Pac. R.R. Co., 
    294 S.W.3d 589
    , 591–92 (Tex. 2009); In re 
    Bass, 113 S.W.3d at 739
    (citing RESTATEMENT         OF   TORTS § 757 cmt. B (1939) and RESTATEMENT (THIRD)
    OF UNFAIR COMPETITION      § 39 reporter’s note cmt. d (1995)). The party claiming a trade secret is
    not required to satisfy all six factors because trade secrets do not fit neatly into each factor every
    time. In re 
    Bass, 113 S.W.3d at 740
    . Other circumstances that are not included in the six factors
    may be relevant to the trade secret analysis. 
    Id. Accordingly, in
    our analysis, we weigh the
    factors in the context of the surrounding circumstances to determine whether information
    qualifies as a trade secret. 
    Id. A company’s
    confidential pricing and rate information may qualify as a trade secret.
    In re Union Pac. R.R. 
    Co., 294 S.W.3d at 591
    –92; Fox v. Tropical Warehouses, Inc., 
    121 S.W.3d 853
    , 858–59 (Tex. App.—Fort Worth 2003, no pet.).
    The Evidence at Trial
    Mike Thompson, a senior manager for Waste Management, and Ruth Muelker, senior
    legal counsel for Waste Management, testified at trial. Thompson testified about the operation of
    the landfill and its customers. He said that Waste Management has an internal hauling company
    that disposes of waste at the landfill. Thompson said that the landfill has cash customers, gate
    customers, and discounted customers. While cash customers pay at the time they dispose of
    waste at the landfill, gate customers have an open account with the landfill. Cash customers and
    gate customers both pay the posted gate rate, which is generally the highest disposal rate charged
    at the landfill. At the time of trial, the posted gate rate was $31.50 per ton.
    Thompson testified that the landfill’s discounted customers dispose of high volumes of
    waste at the landfill. Thompson said that these customers are third-party haulers that compete
    with Waste Management in the waste disposal business. Because the third-party haulers dispose
    of high volumes of waste at the landfill, they were able to obtain a discounted disposal rate from
    Waste Management. Thompson’s job duties included negotiating contracts with third-party
    haulers for the disposal of waste at the landfill. Thompson said that it normally takes three
    months to a year to negotiate these contracts and that negotiations sometimes last for years and
    years. He said that Waste Management incurs considerable expenses negotiating contracts and
    6
    developing relationships with its customers and potential customers. Thompson said that the
    discounted disposal rates at issue in this case are terms in contracts between Waste Management
    and the third-party haulers. The length of these contracts generally range from one year to five
    years and, sometimes, last for longer terms.
    Waste Management generates waste tickets when customers dispose of waste at the
    landfill. Thompson testified that he had reviewed the waste tickets that were responsive to
    Johnson’s open records request. Those waste tickets were submitted to the trial court in camera.
    The waste tickets show, among other things, the customer’s name, the number of the truck used
    in the disposal, and the quantity of waste, measured in tons, disposed of by the customer at the
    landfill. Some of the waste tickets include pricing information that is applicable to the particular
    third-party hauler. These tickets show the rate per ton charged to the customer and the disposal
    fee charged to the customer. Thus, these tickets contain information that shows the contractual
    discounted disposal rate that the particular customer obtained from Waste Management.
    Thompson testified that the revenue generated at the landfill drives the financial side of
    Waste Management’s business. He said that volume and pricing are the “life blood” of the
    landfill and ensure that the landfill is financially healthy.         Thompson said that Waste
    Management earned about 50% of the revenue at the landfill from the high volume third-party
    haulers that had discounted disposal rates. Thompson testified that the loss of large customers
    would result in the loss of “large chunks of revenue” to Waste Management. He said that, if a
    competitor of Waste Management obtained knowledge of Waste Management’s pricing and
    volume information, the competitor could determine the negotiated discount rates in Waste
    Management’s contracts.      The competitor could then “undercut” the discounted rate and
    potentially take customers away from Waste Management. Thompson testified that, therefore, it
    was really important for Waste Management to keep the terms of its customers’ discounted
    disposal rates confidential and proprietary. Thompson said these customers maintain an industry
    standard that their contract terms with Waste Management remain confidential.
    As stated above, the Attorney General ruled that the customer identity information
    contained in the waste tickets was excepted from disclosure under the TPIA. Thompson said
    that, normally, a company’s name is stated on the side of its trucks. Thompson testified that, if
    customer names are withheld, but the pricing and volume information contained in the waste
    tickets is released, a person could take that pricing and volume information, sit outside the gate at
    7
    the landfill, watch trucks enter the gate, and then tie those trucks to the truck number and the
    pricing and volume information shown in the waste tickets.          Thompson believed that “it
    wouldn’t take a whole lot of effort to tie specific trucks with specific weights and specific
    times.” Therefore, the person could determine the confidential discounted disposal rates that are
    applicable to specific customers of Waste Management.
    Thompson testified that Waste Management takes steps to protect the pricing and volume
    information from disclosure. Thompson said that Waste Management does not publish the
    negotiated disposal rates in publications or elsewhere. He said that a member of the public could
    not obtain volume and pricing information relating to Waste Management’s customers at the
    landfill. Thompson said that Waste Management maintains hard copies of customer contracts
    only in a few, centralized locations. He testified that Waste Management’s employees receive
    training about the confidential and proprietary nature of the pricing and volume information.
    Thompson said that Waste Management’s employees sign confidentiality agreements in which
    they agree not to disclose the confidential information and acknowledge that they will be subject
    to prosecution if they disclose the information. He said that Waste Management’s employees
    must obtain authorization from Waste Management’s corporate office or upper management to
    see a customer’s negotiated discount rate. Thompson also said that employee access to pricing
    information is “very limited” and that probably less than 20% of Waste Management’s
    employees could obtain authorization to access it.
    Muelker testified that she was involved in the LOA negotiations. The trial court admitted
    the LOA between Williamson County and Waste Management into evidence. Section 2.10(b)(1)
    of the LOA allows Waste Management to designate documents as confidential business records.
    The LOA defines “Confidential Business Records” as “all trade secrets, proprietary plans,
    financial data and the ideas and information contained therein, that Contractor makes available to
    County for purposes of this Agreement.” Section 2.10(b)(1) provides as follows:
    Contractor may designate documents as Confidential Business Records.
    Documents reasonably so designated shall remain the exclusive property of
    Contractor.
    Section 2.10(b)(3) provides in part as follows:
    County will not disclose information designated by Contractor as
    Confidential Business Records unless County, on advice of legal counsel,
    reasonably determines that the information concerned or any portion thereof is
    8
    subject to disclosure under Applicable Law. Contractor recognizes and agrees
    that even if County determines that certain information is properly withheld from
    public disclosure, a court or the Texas Attorney General may order the disclosure
    of such information whereupon County shall have no liability to Contractor for
    any loss or damages resulting from such disclosure.
    Section 2.11 of the LOA requires Waste Management to generate reports and records
    relating to its operation of the landfill. Section 2.11(a)(1) requires Waste Management to
    provide Williamson County with monthly reports that show, among other things, the total
    tonnage received at the landfill for disposal, recycling, and diversion and the total revenue
    received by Waste Management. Section 2.11(b) sets forth Waste Management’s recordkeeping
    obligations. It provides as follows:
    (1) Contractor shall record all weights and charges made to users of the
    Landfill on sequentially numbered tickets. . . . Contractor shall retain all records,
    data, and/or tickets that represent or document each and every transaction at the
    Landfill for a period of seven years from the date the transaction occurred.
    County and/or its designees shall have unrestricted access to such material, which
    shall be produced for inspection at reasonable hours upon request by County.
    (2) . . . . County shall have access at reasonable hours to all of Contractor’s
    on-site records, and all the papers and documents relating to Contractor’s Landfill
    operations within Williamson County. County, at its sole discretion and expense,
    may employ internal or outside consultants to audit or verify the financial records
    and reports of the Contractor, and to ensure compliance with the Permit and
    Applicable Laws.        Contractor shall cooperate with County, its officers,
    employees, agents, or consultants, by making its employees and records available
    for the purpose of this section.
    (i) Contractor shall keep accurate records of all transactions
    related to or connected with this Agreement including, but not
    limited to, all correspondence and invoices, [and] copies of weigh
    tickets or receipts issued at the Landfill. . . . Except as otherwise
    provided in this Agreement, each of the records kept under this
    section shall remain the exclusive property of County; however,
    should this Agreement be terminated, Contractor has the right to
    retain one (1) copy of all Landfill records for insurance and
    archival purposes.
    Muelker testified about Sections 2.10 and 2.11 of the LOA.           She said that, during
    negotiations of the contract, Waste Management took the position that documents such as waste
    tickets included confidential information. Muelker said that she had discussions with
    9
    representatives of Williamson County relating to confidential information maintained by Waste
    Management, such as customer pricing and volume information. As stated above,
    Section 2.11(b)(2)(i) of the LOA provides that “[e]xcept as otherwise provided in this
    Agreement, each of the records kept under this section shall remain the exclusive property of
    County.” Muelker testified that the language “[e]xcept as otherwise provided in this Agreement”
    was included in Section 2.11(b)(2)(i) because the parties understood that Williamson County
    would have access to documents that contained confidential information. Muelker said that
    “[e]xcept as otherwise provided in this Agreement” referred to Section 2.10(b)(1), which allowed
    Waste Management to designate documents as confidential business information.
    Muelker testified that Waste Management has always designated negotiated price and
    customer volume information as confidential information in its policies and procedures.
    Muelker said that Waste Management maintained the waste tickets and that Williamson County
    had not asked for copies of any waste tickets until Johnson’s open records request. Muelker said
    that, when Williamson County notified Waste Management about Johnson’s request, she
    immediately informed a Williamson County representative that Waste Management considered
    the information contained in the waste tickets to be confidential.
    Muelker did not believe that Williamson County knew the discounted pricing rates that
    applied to Waste Management’s customers.              Under Section 3.3(a) of the LOA, Waste
    Management must pay Williamson County a monthly surcharge of 14.5% of the gross receipts,
    as defined in the LOA, that are generated by solid waste disposal at the landfill. Section 3.3(b)
    of the LOA requires Waste Management to pay Williamson County a monthly surcharge of 6.5%
    of the gross receipts, as defined in the LOA, for recyclables and diverted material accepted at the
    landfill. Section 3.3(c) of the LOA provides that “the portion of the Gross Receipts based on
    Tipping Fees shall be calculated by multiplying the published gate rate by the number of tons
    brought into the Landfill for disposal or recycling by the surcharge rates set in Sections 3.3(a)
    and (b).” The terms “Tip Fee” and “Tipping Fee” are defined in the LOA as “the posted gate
    rate of rates charged to customers at the Landfill, and does not include any discounted rate.”
    Section 3.3(c) also provides that “[i]t is the intent of this provision to exclude any discount which
    Contractor may provide its customers from the surcharge calculation.” Under Section 3.5(a),
    Waste Management must pay Williamson County a yearly fee based on 1% of the “Tip Fee” for
    10
    solid waste disposed of at the landfill. Similar to the payment of the surcharges, the payment of
    the yearly fee is based on the gate rate, not on discounted rates that apply to particular customers.
    Muelker testified that, because the payment of surcharges and fees to Williamson County
    is based on the actual tonnage disposed of and the gate rate, Williamson County did not need to
    know the discounted rates that apply to particular customers to determine whether Waste
    Management paid it the correct amounts. Instead, Williamson County needed to know the total
    tonnage of waste disposed of at the landfill and the gate rate to determine whether it was
    receiving the correct amounts. Thompson testified that Waste Management provided monthly
    reports to Williamson County that showed the total tonnage disposed of at the landfill and the
    revenue received at the landfill.
    Analysis
    Waste Management contends that the uncontroverted evidence established that the
    pricing and volume information in the waste tickets met the definition of a trade secret. The
    Attorney General contends that the pricing and volume information is not a trade secret because,
    under the LOA, Williamson County retained a contractual right to access the information for
    audit purposes and owned the waste tickets. The Attorney General states in his brief that “the
    County’s interest in the information is inconsistent with Waste Management’s claim of sole
    proprietary ownership over the disposal volume and rate information.” The Attorney General
    also contends that Waste Management failed to meet its evidentiary burden to establish that the
    pricing and volume information, standing alone, was a trade secret. To support this contention,
    the Attorney General states in his brief that “Waste Management’s own witness repeatedly stated
    and agreed that the information was only sensitive or release harmful when such release was
    combined with the name of Waste Management’s customers.” Johnson contends in his brief that
    the pricing and volume information contained in the waste tickets does not constitute a trade
    secret.
    Waste Management presented evidence relevant to the six nonexclusive trade secret
    factors. The first factor considers the extent to which the information is known outside the
    business. Thompson testified that it was important for Waste Management to keep its pricing
    and volume information confidential. Muelker testified that Waste Management considers the
    information to be confidential. Thompson said that Waste Management does not publish its
    11
    pricing and volume information. He did not believe that a member of the public could obtain the
    information.
    Each discounted customer knows the negotiated rate that applies to it. Waste
    Management did not waive trade secret protection by sharing pricing and volume information
    with the very customers to which the pricing and volume information applied. Metallurgical
    Indus. Inc. v. Fourtek, Inc., 
    790 F.2d 1195
    , 1200–01 (5th Cir. 1986) (limited disclosures of trade
    secret information to companies with which the disclosing company had a business relationship
    and for the purpose of furthering its economic interests did not destroy trade secret protection for
    the information). Waste Management had not disclosed pricing and volume information that
    applied to a particular discounted customer to any other customer or third party. Thompson
    testified that an industry custom exists that customers do not share their pricing and volume
    information with other customers.
    Under the LOA, Waste Management is required to share its volume and pricing
    information with Williamson County if the county so requests.              Providing trade secret
    information to a governmental body as required by it does not waive a company’s trade secret
    protection. Taco Cabana Int’l, Inc. v. Two Pesos, Inc., 
    932 F.2d 1113
    , 1124 (5th Cir. 1991)
    (company did not lose trade secret protection for information in architectural plans that it was
    required to file with a municipality to obtain a building permit). Thus, the provision of the LOA
    that requires Waste Management to share the information with Williamson County at the
    county’s request did not result in a loss of Waste Management’s trade secret protection for its
    volume and pricing information.       Muelker testified that, although Williamson County was
    entitled to review the pricing and volume information pursuant to the LOA, Williamson County
    had not asked for copies of any waste tickets until Johnson made his open records request. As
    such, Waste Management had not disclosed the discounted pricing and volume information to
    Williamson County. Muelker said that, during negotiations of the LOA, she and representatives
    of Williamson County had discussions about the confidential nature of some information
    maintained by Waste Management, such as its customer pricing and volume information. The
    Confidential Business Records provisions were included in the LOA so that Waste Management
    could protect its confidential information from disclosure. The LOA provides that documents
    reasonably designated by Waste Management as confidential business records shall remain its
    exclusive property. As soon as Muelker learned of Johnson’s open records request, Muelker
    12
    informed Williamson County that Waste Management considered the pricing and volume
    information in the waste tickets to be confidential.
    The second factor considers the extent the information is known by employees and others
    involved in the business. Out of necessity, Waste Management shares its discounted pricing and
    volume information with a limited number of its employees in connection with the employees’
    performance of their job duties.      Thompson said that probably less than 20% of Waste
    Management’s employees could obtain authorization to see the pricing and volume information.
    The third factor considers the extent of measures taken to guard the secrecy of the
    information. Thompson testified that Waste Management’s employees receive training that the
    pricing and volume information is confidential and that the employees sign confidentiality
    agreements relating to the information. Muelker testified that the confidentiality provisions in
    the LOA were included so that Waste Management could protect its confidential information
    from disclosure. The evidence shows that Waste Management has vigilantly guarded the secrecy
    of its pricing and volume information.
    The fourth factor considers the value of the information to the business and its
    competitors. Thompson explained the relationship between pricing and volume and the
    importance of the pricing and volume information to Waste Management and its competitors.
    The customers that obtained discount pricing rates were high volume customers.            They
    accounted for about 50% of the revenue generated by Waste Management at the landfill. The
    loss of any one of these customers would have a significant and negative impact on the revenue
    generated at the landfill.     Thompson stressed the need for Waste Management to keep
    information that related to its discounted customers confidential and proprietary. Thompson
    testified that, if a competitor learned the pricing and volume information related to Waste
    Management’s discounted customers, the competitor could offer the customers a lower rate and,
    therefore, possibly take customers away from Waste Management. According to Thompson, this
    knowledge would give the competitor a competitive advantage over Waste Management.
    The fifth factor considers the amount of effort or money expended in developing the
    information. Thompson’s testimony shows that Waste Management devotes substantial efforts
    and money toward negotiating and developing the discounted rates and also toward developing
    and maintaining its relationships with its customers. Thompson testified that negotiating rates
    13
    with customers and potential customers is a lengthy process. He said that, sometimes, the
    negotiations last for years and years.
    The sixth factor considers the ease or difficulty with which the information could be
    properly acquired or duplicated by others. Thompson testified that, if the pricing and volume
    information contained on the waste tickets is not released, it would be very difficult for a third
    party to figure out the pricing and volume information. He said that a party could not determine
    the volume and pricing information by sitting outside the landfill and observing trucks entering
    and leaving it.
    Considering the evidence, the trade secret factors weigh strongly in Waste Management’s
    favor. Based on our review of the record, we conclude that the evidence conclusively establishes
    that the pricing and volume information in the waste tickets is a trade secret.
    This case is factually distinguishable from Boeing Co. v. Abbott, No. 03-10-00411-CV,
    
    2012 WL 753170
    (Tex. App.—Austin Mar. 9, 2012, pet. filed), which is cited by the Attorney
    General. In that case, Boeing asserted that certain terms of a lease agreement between it and The
    Greater Kelly Development Authority n/k/a The Port Authority of San Antonio constituted trade
    secrets. 
    2012 WL 753170
    , at *2. In Boeing, the trial court found that the lease information was
    not a trade secret. 
    Id. The Austin
    Court of Appeals concluded that Boeing had failed to establish
    that the lease information constituted a trade secret as a matter of law and that, therefore, the trial
    court had not erred in finding that the information was not a trade secret. 
    Id. at *7.
    Unlike the
    LOA in this case, the lease agreement in Boeing did not contain confidentiality provisions. 
    Id. at *6.
    Additionally, the Austin Court of Appeals noted that there was no evidence that Boeing
    informed the Port that it considered the lease information to be confidential or a trade secret at
    the time it entered into the lease or that Boeing took any reasonable precautions to prevent the
    Port from disclosing the information. 
    Id. Thus, the
    facts in Boeing are markedly different from
    those in the instant case.
    The Attorney General asserts in his brief that Waste Management conceded in its motion
    for new trial that the pricing and volume information, standing alone without a disclosure of
    customer names, was not a trade secret. However, a review of the record shows that Waste
    Management made no such concession. Waste Management consistently asserted in the trial
    court that the pricing and volume information constituted a trade secret. As we have concluded
    above, Waste Management established that the pricing and volume information is a trade secret.
    14
    Once Waste Management met this burden, the information was excepted from disclosure under
    Section 552.110 of the TPIA.
    The trial court erred when it ordered the disclosure of the pricing and volume information
    in the waste tickets. Waste Management’s first issue is sustained. Based on our ruling on Waste
    Management’s first issue, we need not address its second issue. TEX. R. APP. P. 47.1.
    This Court’s Ruling
    We reverse the judgment of the trial court, and we render judgment that the customer
    names and the pricing and volume information in the subject waste tickets are excepted from
    disclosure under the TPIA and that, therefore, Williamson County is prohibited from disclosing
    the information to the requestor.
    TERRY McCALL
    JUSTICE
    April 11, 2013
    Panel consists of: Wright, C.J.,
    McCall, J., and Hill.1
    1
    John G. Hill, Former Chief Justice, Court of Appeals, 2nd District of Texas at Fort Worth, sitting by assignment.
    15