Darby Kyle, Individually and D/B/A South Coast Roofing and Repair, and South Coast Roofing and Repair, LLC v. Alma Zepeda ( 2013 )


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  • Opinion issued May 21, 2013
    In The
    Court of Appeals
    For The
    First District of Texas
    ————————————
    NO. 01-11-00388-CV
    ———————————
    DARBY KYLE, INDIVIDUALLY AND D/B/A SOUTH COAST ROOFING
    AND REPAIR, AND SOUTH COAST ROOFING AND REPAIR, LLC,
    Appellants
    V.
    ALMA ZEPEDA, Appellee
    On Appeal from the County Civil Court at Law No. 2
    Galveston County, Texas
    Trial Court Case No. CV0062428
    MEMORANDUM OPINION
    Appellants, Darby Kyle, individually and d/b/a South Coast Roofing and
    Repair and South Coast Roofing and Repair, LLC (collectively, “South Coast”),
    challenge the trial court’s post-answer default judgment rendered in favor of
    appellee, Alma Zepeda. 1 In six issues, South Coast argues that (1) the trial court
    erred in denying its motion for new trial and refusing to set aside the default
    judgment; (2) there was no evidence or insufficient evidence to support the trial
    court’s award of mental anguish damages; (3) the trial court erred in trebling the
    mental anguish damages; (4) the trial court erred in not abating the matter when
    Zepeda failed to provide proof of notice as required by the Deceptive Trade
    Practices Act (“DTPA”); (5) the trial court erred in awarding attorney’s fees under
    the DTPA; and (6) the evidence was insufficient to support the trial court’s award
    of actual damages.
    We affirm in part and reverse and render in part.
    Background
    South Coast and Zepeda entered into a contract for roofing repair, and South
    Coast removed and reinstalled Zepeda’s roof.              Zepeda paid South Coast
    $18,027.04, leaving a balance of $2,644 on her account. Zepeda then began
    having problems with leaks. South Coast made several attempts to repair the
    roofing and stop the leaks, but these attempts were unsatisfactory. Zepeda stopped
    payment on the final check she wrote to South Coast to pay the $2,644 balance
    remaining on her account.
    1
    The trial court also rendered judgment against Shelley Kyle. Shelley Kyle has not
    filed a brief or otherwise presented a claim for relief to this court.
    2
    On February 10, 2010, South Coast sued Zepeda in small claims court for
    $2,687.26, the balance due for the services rendered under the contract plus court
    costs.
    On March 1, 2010, Zepeda filed suit in the County Court at Law Number 2
    of Galveston County, alleging breach of contract, breach of express warranty,
    breach of the implied warranty that the work was conducted in a good and
    workmanlike manner, breach of the implied warranty of habitability and/or of
    Texas Residential Construction Commission Act (“TRCCA”) section 430.002,
    violations of the DTPA, common law fraud, negligence, and negligent
    misrepresentation. Zepeda also moved for abatement of the proceeding in the
    small claims court.
    On April 5, 2010, South Coast answered with a general denial, a verified
    plea denying that all conditions precedent to suit under the DTPA and the TRCCA
    had been performed or had occurred because Zepeda did not give the required
    notices, a motion to abate under the DTPA and TRCCA, and the assertion of
    affirmative defenses, including, among others, laches, waiver, and repudiation and
    prior breach of the contract by Zepeda. The answer also asserted that Zepeda’s
    damages “were proximately caused by [her] own negligence and independent
    actions,” that Zepeda failed to mitigate her damages, that her damages were limited
    to the lost value of the property or loss of use of the property, and that she was not
    3
    entitled to any mental anguish damages for injury to personal property or real
    property.
    Zepeda responded to the plea in abatement, but no further action was taken
    on the motion to abate.
    On July 10, 2010, Zepeda amended her original petition, adding a request for
    mental anguish damages among other things.
    On August 2, 2010, Darby Kyle answered the amended petition with a
    general denial.
    On August 6, 2010, South Coast’s attorney moved to withdraw as counsel,
    asserting that South Coast had failed to pay its attorney’s fees and expenses as
    agreed.
    On August 17, 2010, Zepeda again amended her original petition.
    On August 26, 2010, the trial court granted South Coast’s counsel’s motion
    to withdraw. The record also reflects that this case was referred to mediation and
    originally set for trial in November 2010, but it was eventually reset for trial on
    February 7, 2011.     Finally, the record indicates that attorney Robert Pelton
    conducted some work on South Coast’s behalf in this case between August and
    November 2010.
    4
    At the trial on February 7, 2011, South Coast failed to appear. Zepeda
    presented evidence to the trial court in the form of her own testimony, the
    testimony of an expert witness, and several documents and other exhibits.
    On February 8, 2011, the trial court entered judgment in favor of Zepeda.
    The judgment stated that Zepeda “alleged joint enterprise, breach of contract,
    breach of warranty and violations of the Deceptive Trade Practices-Consumer
    Protection Act” and that Zepeda “has proven each of these claims.” The trial court
    awarded Zepeda $28,783.06 in actual damages, $20,000 for mental anguish
    damages, and $30,250 for attorney’s fees. The trial court found that South Coast’s
    “conduct was a knowing and intentional violation of the Deceptive Trade
    Practices-Consumer Protection Act” and awarded Zepeda “treble the amount of her
    actual and mental anguish damages.”
    On February 16, 2011, South Coast filed a motion for new trial. In the
    motion, South Coast’s new attorney, Anthony Griffin, stated that Darby Kyle first
    contacted him regarding this case on January 14, 2011 and retained him as counsel
    on behalf of South Coast on February 2, 2011. At that time, Griffin did not have a
    copy of the file, but Kyle told him “off his memory” that the trial date was “on or
    about February 22, 2011.” Griffin told Kyle that he would enter an appearance and
    either seek a continuance or prepare for trial. Griffin received the file from Pelton
    on February 10, 2011, at which time Griffin realized that the trial court had already
    5
    entered judgment. Griffin’s motion stated that South Coast’s failure to appear was
    due to miscommunication, stating that Kyle “would have appeared [at] trial if [he]
    had known that retained counsel was not going to appear and answer and/or reset
    the matter” and that he “would have made an appearance if he had understood the
    new trial date.” This motion sought a hearing. It was accompanied by Griffin’s
    affidavit, averring that “the information contained in this motion is true and
    correct.”
    The trial court held a hearing on the motion for new trial on March 18, 2011.
    The record reflects that Darby Kyle was present to give testimony, but, upon
    Zepeda’s objection, the trial court refused to allow him to testify because he had
    not filed an affidavit with the motion for new trial. South Coast’s attorney, who
    was an associate of Griffin’s, then stated, “I’m not aware of anything which
    precludes [Kyle] from testifying about those issues [regarding notice and other
    factors relevant to setting aside the default judgment] based on the fact that he has
    not himself verified anything contained within the motion,” but the trial court
    completed the hearing without allowing Kyle to testify. South Coast’s attorney
    stated on the record that South Coast was not represented by an attorney at the time
    the case was reset from November to February and that Kyle did not receive notice
    of the new trial setting. The attorney also stated that Kyle was there to testify that
    any failure to appear was not the result of conscious indifference or intentional
    6
    conduct and that he had hired an attorney to appear for him in this matter.
    Furthermore, South Coast’s attorney stated that it had a meritorious defense and
    that Kyle “is here today to tell the Court that he is able and willing to proceed to
    trial” and that “he will make [Zepeda] whole for the cost of having to take a default
    judgment.”
    The trial court then stated, “One of the things that I found to be completely
    lacking in the Motion for New Trial is any mention or even a hint at a meritorious
    defense. . . .” South Coast’s counsel responded, “Your Honor, again, that’s why I
    would like to have Mr. Kyle testify.”         Counsel also stated that information
    regarding a meritorious defense was “contained probably within some of the
    pleadings” and asked the trial court to “take judicial notice of the contents of the
    file as to what the pleadings were.”
    The trial court concluded the hearing, stating that it could not hear testimony
    from someone who had not provided a sworn affidavit and that the motion for new
    trial did not contain a meritorious defense. South Coast’s attorney asked that the
    hearing be reset or continued until Griffin, the attorney who filed the affidavit with
    the motion for new trial, could appear personally and testify and that the trial court
    take judicial notice of the contents of the file. The trial court stated that it denied
    South Coast’s requests and that “the Court has the complete file before it.”
    7
    On March 23, 2011, the trial court denied South Coast’s motion for new
    trial.
    On April 13, 2011, South Coast filed an “amended motion for new trial,”
    reasserting its request that the default judgment be set aside. This amended motion
    was accompanied by the affidavits of Griffin and Darby Kyle. Griffin’s affidavit
    reiterated the facts contained in the first motion for new trial. Kyle’s affidavit
    stated that, at the time he retained Griffin, he was not aware of any trial setting.
    Kyle also averred that “Texas Windstorm and the City of Galveston inspected the
    roof and the roof passed inspection.” He also averred that the roof he installed was
    not defective and that an engineer with Coastal Building Inspections in Alvin,
    Texas, the entity that did the Texas Windstorm Certification, was “willing to
    testify that the roof is fine.” Finally, he stated, “it has come to my attention that
    [Zepeda] contacted Coastal and was informed by Coastal Inspection that her roof
    was fine and it did pass windstorm inspections.”
    Zepeda objected to the amended motion for new trial and moved to strike it.
    The trial court did not rule on the amended motion for new trial, and South Coast
    filed its notice of appeal on April 29, 2011.
    Setting Aside Default Judgment
    In its first issue, South Coast argues that the trial court erred in denying the
    motion for new trial and refusing to set aside the default judgment because it met
    8
    the requirements of Craddock v. Sunshine Bus Lines, Ltd. for setting aside a post-
    answer default judgment. 2      See 
    133 S.W.2d 124
    , 126 (Tex. 1939); see also
    Dolgencorp of Tex., Inc. v. Lerma, 
    288 S.W.3d 922
    , 925–26 (Tex. 2009) (per
    curiam) (Craddock test governs post-answer default judgments as well as no-
    answer default judgments).
    A.    Standard of Review
    A trial court’s decision to overrule a motion to set aside a default judgment
    and grant a new trial is subject to review for abuse of discretion. 
    Dolgencorp, 288 S.W.3d at 926
    ; Interconex, Inc. v. Ugarov, 
    224 S.W.3d 523
    , 536 (Tex. App.—
    Houston [1st Dist.] 2007, no pet.) (citing Old Republic Ins. Co. v. Scott, 
    873 S.W.2d 381
    , 382 (Tex. 1994) (per curiam)).            “While trial courts have some
    measure of discretion in the matter, as, in truth, they have in all cases governed by
    equitable principles, it is not an unbridled discretion to decide cases as they might
    2
    As a preliminary matter, Zepeda argues that South Coast did not have standing to
    assert its motion for new trial because it was not in compliance with the Tax Code
    at the time the motion for new trial was filed. See TEX. TAX CODE ANN.
    § 171.252 (Vernon 2008) (providing that if corporate privileges are forfeited under
    this subchapter, “the corporation shall be denied the right to sue or defend in a
    court of this state.”). However, courts of this state have concluded that this
    provision does not prevent a corporation that has forfeited its corporate privileges
    from defending claims against it. See, e.g., Cruse v. O’Quinn, 
    273 S.W.3d 766
    ,
    770 (Tex. App.—Houston [14th Dist.] 2008, pet. denied) (holding law firm’s
    forfeiture of corporate charter did not strip it of its right to appeal, in spite of
    provisions in section 171.252); Mello v. A.M.F. Inc., 
    7 S.W.3d 329
    , 331 (Tex.
    App.—Beaumont 1999, pet. denied) (stating that, despite clear language of section
    171.252, “the statute has historically been limited to prohibit defendants from
    bringing cross actions, not from merely defending lawsuits”).
    9
    deem proper, without reference to any guiding rule or principle.” 
    Interconex, 224 S.W.3d at 536
    (quoting 
    Craddock, 133 S.W.2d at 126
    ). A trial court abuses its
    discretion if it fails to grant a new trial when all three elements of the Craddock
    test are met. 
    Dolgencorp, 288 S.W.3d at 926
    (discussing 
    Craddock, 133 S.W.2d at 126
    ).
    A post-answer default judgment occurs when a timely answer that puts the
    merits of the plaintiff’s claims at issue is on file, but the defendant fails to appear at
    trial. Sharif v. Par Tech., Inc., 
    135 S.W.3d 869
    , 872 (Tex. App.—Houston [1st
    Dist.] 2004, no pet.) (citing Stoner v. Thompson, 
    578 S.W.2d 679
    , 682 (Tex.
    1979)); see Paradigm Oil, Inc. v. Retamco Operating, Inc., 
    372 S.W.3d 177
    , 183
    (Tex. 2012). If a defendant has filed such an answer, the defendant’s failure to
    appear at trial is neither an abandonment of the defendant’s answer nor an implied
    confession of any issues thus joined by the defendant’s answer. Paradigm 
    Oil, 372 S.W.3d at 183
    . Post-answer default judgments cannot be entered on the pleadings,
    but, rather, a plaintiff must offer evidence and prove his case as in a judgment at
    trial. 
    Id. When a
    default judgment is attacked by a motion for new trial in the trial
    court, the parties may introduce affidavits, depositions, testimony, and exhibits to
    explain what happened. Fidelity & Guaranty Ins. Co. v. Drewery Constr. Co., 
    186 S.W.3d 571
    , 573–74 (Tex. 2006) (per curiam).
    10
    Under the Craddock test, a post-answer default judgment should be set aside
    when the defendant establishes that (1) nonappearance at trial was not intentional
    or the result of conscious indifference, but was the result of an accident or mistake;
    (2) the motion for new trial sets up a meritorious defense; and (3) granting the
    motion will occasion no undue delay or otherwise injure the plaintiff. 
    Dolgencorp, 288 S.W.3d at 925
    (citing 
    Craddock, 133 S.W.2d at 126
    ); Mathis v. Lockwood,
    
    166 S.W.3d 743
    , 744 (Tex. 2005) (per curiam). “A defendant satisfies its burden
    as to the first Craddock element when its factual assertions, if true, negate
    intentional or consciously indifferent conduct by the defendant and the factual
    assertions are not controverted by the plaintiff.”      Sutherland v. Spencer, 
    376 S.W.3d 752
    , 755 (Tex. 2012) (citing In re R.R., 
    209 S.W.3d 112
    , 115 (Tex. 2006)
    (per curiam)).
    A meritorious defense has been set up so as to meet the second Craddock
    prong if the movant’s motion and supporting affidavits set forth facts which in law
    constitute a meritorious defense, regardless of whether those facts are controverted.
    In re 
    R.R., 209 S.W.3d at 116
    . While an appellant is not required to prove its
    meritorious defense, it must produce some evidence that, if true, would support its
    meritorious defense. Wal-Mart Stores, Inc. v. Kelley, 
    103 S.W.3d 642
    , 644 (Tex.
    App.—Fort Worth 2003, no pet.) (citing Ivy v. Carrell, 
    407 S.W.2d 212
    , 214 (Tex.
    1966)).   The movant must either submit competent evidence to support the
    11
    Craddock elements or attach affidavits to its motion. 
    Id. A meritorious
    defense is
    one that, if proved, would cause a different result upon a retrial of the case,
    although not necessarily a totally opposite result. Jaco v. Rivera, 
    278 S.W.3d 867
    ,
    873 (Tex. App.—Houston [14th Dist.] 2009, no pet.); Hahn v. Whiting Petroleum
    Corp., 
    171 S.W.3d 307
    , 311 (Tex. App.—Corpus Christi 2005, no pet.).
    B.    Existence of Meritorious Defense
    South Coast argues that it had a meritorious defense. However, we disagree
    that it established the existence of a meritorious defense. It is undisputed that
    South Coast’s original motion for new trial and accompanying affidavits did not
    assert any facts that would establish the existence of a meritorious defense.
    Kyle attempted to testify at the motion for new trial hearing, and his counsel
    stated on the record that Kyle would have testified regarding South Coast’s
    meritorious defenses. The trial court, at the invitation of Zepeda, prohibited Kyle
    from testifying. Although South Coast’s attorney informed the trial court that he
    was “not aware of anything which precludes [Kyle] from testifying . . . based on
    the fact that he has not himself verified anything contained within the motion,”
    counsel did not object to the trial court’s ruling or attempt to make an offer of
    proof as to the evidence excluded. See TEX. R. APP. P. 33.1 (requiring that
    objection be presented to trial court in order to preserve complaint on appeal); TEX.
    R. EVID. 103(a)(2) (providing that error may not be predicated on ruling that
    12
    excludes evidence unless substantial right of party is affected and substance of
    evidence was made known to trial court by offer of proof); Fletcher v. Minn. Min.
    & Mfg. Co., 
    57 S.W.3d 602
    , 606 (Tex. App.—Houston [1st Dist.] 2001, pet.
    denied) (“To challenge exclusion of evidence by the trial court on appeal, the
    complaining party must present the excluded evidence to the trial court by offer of
    proof.”).
    South Coast cites the evidence asserted in Kyle’s affidavit filed with the
    amended motion for new trial that Zepeda’s roof had passed inspection and that it
    had an expert who would testify that Zepeda’s roof was “fine” as evidence
    supporting a meritorious defense.       Zepeda, however, argues that we may not
    consider this affidavit because the amended motion for new trial was untimely, and
    we agree. An amended motion for new trial can preserve issues for appeal, but
    only if it is filed within thirty days after the final judgment or order is signed. 3
    3
    To the extent that South Coast is attempting to argue that its amended motion for
    new trial provided this Court with record evidence supporting its claim, we
    likewise find this argument unavailing. An appellate court may be able to discern
    from the record the nature of the evidence and the propriety of the trial court’s
    ruling; however, without an offer of proof we can never determine whether the
    exclusion of the evidence was harmful. Bobbora v. Unitrin Ins. Servs., 
    255 S.W.3d 331
    , 335 (Tex. App.—Dallas 2008, no pet.); see also Fletcher v. Minn.
    Min. & Mfg. Co., 
    57 S.W.3d 602
    , 608–09 (Tex. App.—Houston [1st Dist.] 2001,
    pet. denied) (holding offer of proof serves primarily to enable reviewing court to
    assess whether excluding evidence was erroneous and, if so, whether error was
    harmful, and stating, in context of post-plenary-power bill of exception,
    “Appellants cannot cure their error in not making an offer of proof . . . through
    their formal bill because the trial court could not cure . . . the error, if any, in
    excluding that testimony.”). Here, without knowing what facts Kyle would have
    13
    TEX. R. CIV. P. 329b(b) (providing that one or more amended motions for new trial
    may be filed within thirty days after judgment or other complained-of order is
    signed); TEX. R. CIV. P. 329b(e) (providing that trial court has plenary power to
    grant new trial or modify judgment until thirty days after all timely-filed motions
    are overruled). “[A]n untimely amended motion for new trial does not preserve
    issues for appellate review, even if the trial court considers and denies the untimely
    motion within its plenary power period.” Moritz v. Preiss, 
    121 S.W.3d 715
    , 721
    (Tex. 2003). Here, the trial court rendered judgment on February 8, 2011, and
    South Cast filed the amended motion for new trial on April 13, 2011.
    We conclude that South Coast failed to establish the second Craddock
    factor, and, thus, the trial court did not abuse its discretion in denying the motion
    for new trial and refusing to set aside the default judgment. See 
    Dolgencorp, 288 S.W.3d at 926
    . We overrule South Coast’s first issue.
    Sufficiency of the Evidence
    In its second and third issues, South Coast argues that there was no evidence
    or insufficient evidence to support the trial court’s award of mental anguish
    damages and that the trial court erred in trebling the mental anguish damages. In
    testified to, we cannot determine whether South Coast would have established a
    meritorious defense, and therefore, whether the exclusion of Kyle’s testimony was
    harmful.
    14
    its sixth issue, South Coast argues that the evidence was insufficient to support
    actual damages.
    A.    Evidence Presented at Trial
    At the trial on February 7, 2011, Zepeda testified regarding her agreement
    with South Coast and the resulting work. She introduced the contract she entered
    into with South Coast for the repair of her roof. She testified that South Coast
    began making repairs on her roof in August 2009 and that she first had an issue
    with the roof in mid-September when it began leaking after a heavy rain. She
    notified South Coast about the problem, and it sent a repair man to fix the problem.
    Zepeda stated that South Coast attempted to correct the problem about three or four
    times. After the fourth occasion, it sent a contractor from a company called Big
    Country to work on the roof. However, the roof continued to leak.
    Regarding the damage done to her home, Zepeda testified that the roof
    leaked in the kitchen and a bedroom. She also offered photographs of the damage
    into evidence. She stated that, in an effort to mitigate the damage, she had placed
    tarps on her roof and had also hired a contractor to do some maintenance. She
    stated that she also had issues with the construction of the roof generally, such as
    broken slats and nails that were “popping up” and “not adhering to anything other
    than the felt which . . . doesn’t hold anything.” She stated that she incurred $2,000
    in out-of-pocket expenses “securing the house trying to mitigate damages” and that
    15
    she had received an estimate of $4,000 to repair the interior of the house. She also
    obtained an estimate of $22,783.06 for completing all of the necessary roofing
    repairs.
    According to Zepeda, Shelley Kyle visited Zepeda’s house and brought the
    contractor from Big Country with her. Shelley Kyle offered to have Big Country
    repair all of the problems with Zepeda’s roof in exchange for Zepeda’s paying the
    final balance on her account with South Coast, and Zepeda agreed. She wrote a
    check to South Coast for the remaining balance on her account, and Shelley Kyle
    wrote a check to Big Country for its repairs. Zepeda stated that Big Country
    repaired the interior, but the roof continued to leak and those repairs were never
    fully completed.
    Zepeda testified that she sent South Coast a demand letter on November 17,
    2009, via e-mail and certified mail.       The trial court admitted the letter and
    accompanying pictures into evidence.         The demand later stated, “On Friday,
    November 13, 2009 I paid you in good faith the final balance of $2,664.00 due to
    South Coast Roofing and Repair for the final payment for the roof installation of
    August 24, 2009.” She notified South Coast that she had stopped payment on the
    check, described her specific concerns with the roof, and enclosed photographs of
    the problematic areas. She stated that the roof did not comply with their agreement
    and that she “expect[ed] full resolution of this situation.”
    16
    Zepeda stated that the day after she e-mailed South Coast she received an e-
    mail from Darby Kyle “calling me a rip-off artist, a scam artist, and that he would
    see me in court.” Zepeda stated that South Coast did in fact sue her a few months
    later, and the trial court admitted a copy of the petition South Coast filed against
    Zepeda in small claims court.
    Thomas Wade, a contractor with extensive roofing and construction
    experience, testified that he inspected Zepeda’s roof in September 2009.           He
    testified that the sub-decking of Zepeda’s roof did not meet the Galveston County
    municipal code and building code standards. He also testified that the nail pattern
    in nailing shingles is important in securing the shingles to the roofing slats and that
    an improper nail pattern could cause the nails to pop up, allow the shingles to pop
    up, and allow water to enter the roof. He testified that the shingles on Zepeda’s
    roof were not nailed to any solid surfaces. He further testified that there was no
    flashing on the flat roof, which meant that there was no “seal between the roof and
    the main part of the house and the water can penetrate through there,” which
    caused leaking into Zepeda’s kitchen and bedroom. He also observed various
    instances of water damage caused by the leaking roof. He agreed that Zepeda
    would need to have her roof replaced and that the estimate she obtained of
    $22,783.06 was reasonable.       Wade also believed the estimate of $4,000 for
    repairing the damage to the interior of the house was reasonable, based on his
    17
    construction experience. Finally Wade testified that of the $20,714.30 that South
    Coast charged Zepeda for the roofing work, the “gross net profit” from the job was
    $14,806.14.
    Finally, Zepeda’s attorney testified regarding the work he and his firm had
    completed on her case and his reasonable and necessary attorney’s fees.
    The trial court stated, in its judgment:
    [Zepeda] alleged joint enterprise, breach of contract, breach of
    warranty and violations of the Deceptive Trade Practices-Consumer
    Protection Act. [Zepeda] has proven each of these claims. [Zepeda]
    has presented evidence that supports her injuries in the amounts of:
    (a) $28,783.06 in actual damages; (b) $20,000 for mental anguish; and
    (c) $30,250.00 for attorney’s fees. Further, the Court finds that
    Defendants’ conduct was a knowing and intentional violation of the
    Deceptive Trade Practice-Consumer Protection Act, and, awards
    [Zepeda] treble the amount of her actual and mental anguish damages.
    The trial court went on to order Darby Kyle, individually and d/b/a South Coast,
    South Coast, and Shelley Kyle, jointly and severally, to pay Zepeda “the sum of
    $86,349.18 for treble actual damages”; $1,352.41 in prejudgment interest for the
    amount of actual damages; and “the sum of $60,000 for treble mental anguish
    damages.”
    B.    Standard of Review
    When, as here, the defendant fails to appear at trial after filing an answer, the
    plaintiff shoulders the burden of proof on each element of her case because a
    defendant admits nothing by making a post-answer default.            See Stoner, 
    578 18 S.W.2d at 682
    ; 
    Sharif, 135 S.W.3d at 872
    . Thus, Zepeda was required to offer
    evidence and prove her case as in a judgment on trial. See 
    Stoner, 578 S.W.2d at 682
    ; 
    Sharif, 135 S.W.3d at 873
    . South Coast argues that the evidence was legally
    and factually insufficient to support the trial court’s award of actual damages,
    mental anguish damages, and treble mental anguish damages.
    A trial court’s findings are reviewable for legal and factual sufficiency of the
    evidence by the same standards that are applied in reviewing evidence supporting a
    jury’s answer. Catalina v. Blasdel, 
    881 S.W.2d 295
    , 297 (Tex. 1994). In a legal
    sufficiency, or “no-evidence” review, we determine whether the evidence would
    enable reasonable and fair-minded people to reach the verdict under review. City
    of Keller v. Wilson, 
    168 S.W.3d 802
    , 827 (Tex. 2005). In conducting this review,
    we credit favorable evidence if a reasonable fact-finder could, and we disregard
    contrary evidence unless a reasonable fact-finder could not. 
    Id. We consider
    the
    evidence in the light most favorable to the finding under review and indulge every
    reasonable inference that would support it. 
    Id. at 822.
    We must sustain a no-
    evidence contention only if (1) the record reveals a complete absence of evidence
    of a vital fact; (2) the court is barred by rules of law or of evidence from giving
    weight to the only evidence offered to prove a vital fact; (3) the evidence offered to
    prove a vital fact is no more than a mere scintilla; or (4) the evidence establishes
    conclusively the opposite of the vital fact. 
    Id. at 810.
    19
    In reviewing the factual sufficiency of the evidence, we “must consider and
    weigh all the evidence and should set aside the judgment only if it is so contrary to
    the overwhelming weight of the evidence as to be clearly wrong and unjust.” Arias
    v. Brookstone, L.P., 
    265 S.W.3d 459
    , 468 (Tex. App.—Houston [1st Dist.] 2007,
    pet. denied) (citing Cain v. Bain, 
    709 S.W.2d 175
    , 176 (Tex. 1986) (per curiam)).
    C.    Actual Damages
    Regarding actual damages, South Coast argues that the evidence was
    insufficient because the majority of the damages Zepeda sustained arose from
    problems with the “flat roof” portion of her roof—a portion of the roof South
    Coast alleged was not contemplated by the roofing repair agreement between
    South Coast and Zepeda.
    However, the agreement signed by both South Coast and Zepeda stated that
    South Coast would remove the existing roofing on Zepeda’s “house.” 4 It further
    provided that South Coast would “install new Metal Flashings on complete roof as
    needed.” Both Zepeda and Wade testified regarding numerous problems with
    South Coast’s work on the house’s roof, and Wade testified that the $22,783.06
    estimate for the cost of replacing her roof was reasonable. Wade specifically
    testified that the leaking in Zepeda’s kitchen and bedroom was the result of the
    4
    The proposal was a pre-printed form that allowed the estimator to mark the
    proposed work with a check mark. The estimator placed a check next to “Remove
    existing roofing on” and placed a second check to indicate “House.” Other
    (unchecked) options included “Garage,” “Shed,” “Flat Roof,” and “Other.”
    20
    lack of flashing on the flat roof, meaning that there was no “seal between the roof
    and the main part of the house.” Installation of new metal flashings “on [the]
    complete roof as needed” was a contemplated part of Zepeda’s and South Coast’s
    agreement.
    Zepeda and Wade also testified about the damage to Zepeda’s home as a
    result of South Coast’s faulty roofing and the expenses incurred in making repairs.
    Zepeda testified that she had spent $2,000 in out-of-pocket expenses trying to
    mitigate damage from the leaking roof and that she had received an estimate of
    $4,000 to repair the interior of her home.
    Thus, we conclude that Zepeda offered evidence that would enable
    reasonable and fair-minded people to conclude that Zepeda suffered $28,783.06 in
    actual damages, as the trial court found. See City of 
    Keller, 168 S.W.3d at 827
    .
    Furthermore, considering and weighing all of the evidence, including the terms of
    the contract and Zepeda’s and Wade’s testimony, we conclude that the trial court’s
    award of $28,783.06 in actual damages was not so contrary to the overwhelming
    weight of the evidence as to be clearly wrong and unjust. See 
    Arias, 265 S.W.3d at 468
    . Thus, we conclude that the evidence supporting the trial court’s award of
    actual damages was legally and factually sufficient.
    We overrule South Coast’s sixth issue.
    21
    D.    Mental Anguish Damages
    In its second and third issues, South Coast argues that there was no evidence
    or insufficient evidence to support the trial court’s award of mental anguish
    damages and that the trial court erred in trebling the mental anguish damages.
    The DTPA provides for recovery of mental anguish damages, and when
    there is proof that the defendant committed the deceptive or unconscionable
    actions or courses of action knowingly, the amount can be trebled. See TEX. BUS.
    & COM. CODE ANN. § 17.50(b)(1) (Vernon 2011). An award of mental anguish
    damages requires either: (1) direct evidence of the nature, duration, or severity of
    the plaintiff’s anguish, establishing a substantial disruption in his daily routine; or
    (2) other evidence of a high degree of mental pain and distress that is more than
    mere worry, anxiety, vexation, embarrassment, or anger. CA Partners v. Spears,
    
    274 S.W.3d 51
    , 76 (Tex. App.—Houston [14th Dist.] 2008, pet. denied) (citing
    Parkway Co. v. Woodruff, 
    901 S.W.2d 434
    , 444 (Tex. 1995)). There must also be
    proof that the knowing, unconscionable action or course of action was a producing
    cause of the mental anguish. Jabri v. Alsayyed, 
    145 S.W.3d 660
    , 669 (Tex. App.—
    Houston [14th Dist.] 2004, no pet.) (citing Latham v. Castillo, 
    972 S.W.2d 66
    , 69
    (Tex. 1998)).
    South Coast argues that the trial court erred in awarding Zepeda mental
    anguish damages and treble mental anguish damages because she presented no
    22
    evidence of mental anguish.     Zepeda argues that she presented the following
    evidence of emotional distress: Zepeda testified that she had to live with a tarp on
    the back of her house for nearly two years and has “had to deal with mold issues”;
    she was unable to live in her home at times because of wind noise and the
    inconvenience of repairs; and she “was insulted and identified to others as a ‘RIP
    OFF ARTIST’ who is ‘used to screwing people out of their money.’”
    However, we agree with South Coast that none of this evidence constitutes
    “direct evidence of the nature, duration, or severity of [Zepeda’s] anguish or other
    evidence of a high degree of mental pain and distress that is more than mere worry,
    anxiety, vexation, embarrassment, or anger.” 
    Jabri, 145 S.W.3d at 669
    . Zepeda
    provided no evidence at all of her mental or physical state or of the nature,
    duration, or severity of her mental anguish. See 
    id. Her testimony
    established that
    she experienced inconvenience, occasional disruption in her living arrangements,
    and insults, but there was no testimony that South Coast’s actions caused mental
    anguish that resulted in “physical injury, illness, loss of sleep, or a substantial
    disruption” in her daily routine. See Parkway 
    Co., 901 S.W.2d at 445
    (holding that
    plaintiffs’ concern over flooding of their home did not entitle them to mental
    anguish damages when they failed to prove that their distress involved more than
    worry, anxiety, vexation, and anger); 
    Jabri, 145 S.W.3d at 669
    (holding that
    plaintiff was not entitled to mental anguish damages when he did not testify that
    23
    any of appellants’ misrepresentations caused him a high degree of mental pain and
    distress that was more than mere worry or anxiety or any form of mental anguish
    that caused him “physical injury, illness, loss of sleep, or a substantial disruption in
    his daily routine”).
    Zepeda presented no evidence of mental anguish. Thus, the trial court erred
    in awarding Zepeda mental anguish damages and in trebling those damages.
    We sustain South Coast’s second and third issues.
    Notice Under the DTPA
    In its fourth issue, South Coast argues that Zepeda failed to adequately plead
    and prove notice as required by DTPA section 17.50(b)(1), and, thus, the trial court
    erred in failing to grant South Coast’s request for abatement. South Coast argues
    that the remedy for this alleged error is reversal of the judgment with respect to all
    matters related to Zepeda’s DTPA claim. In its fifth issue, South Coast argued that
    because the DTPA claim should be reversed due to Zepeda’s failure to give the
    statutorily required notice, the award of attorney’s fees should also be reversed.
    DTPA section 17.505(a) requires that, as a prerequisite to filing a suit that
    seeks damages under section 17.50(b)(1) against any person,
    a consumer shall give written notice to the person at least 60 days
    before filing the suit advising the person in reasonable detail of the
    consumer’s specific complaint and the amount of economic damages,
    damages for mental anguish, and expenses, including attorney’s fees,
    if any, reasonably incurred by the consumer in asserting the claim
    against the defendant.
    24
    TEX. BUS. & COM. CODE ANN. § 17.505(a) (Vernon 2008). If a plaintiff files an
    action for damages under the DTPA without first giving the required notice and a
    defendant timely requests an abatement, the trial court must abate the proceedings
    if it determines that notice was not provided as required. See 
    id. § 17.505(c)–(e).
    Section 17.505 further provides that “[i]f the giving of 60 days’ written notice is
    rendered impracticable by reason of the necessity of filing suit in order to prevent
    the expiration of the statute of limitations or if the consumer’s claim is asserted by
    way of counterclaim, the notice provided for in Subsection (a) of this section is not
    required . . . .” 5 
    Id. § 17.505(b).
    However, a defendant may waive his objection to a lack of notice. K.J. v.
    USA Water Polo, Inc., 
    383 S.W.3d 593
    , 603 (Tex. App.—Houston [14th Dist.]
    2012, pet. denied). Generally, waiver is the intentional relinquishment of a known
    right or intentional conduct inconsistent with claiming that right.         
    Id. (citing Jernigan
    v. Langley, 
    111 S.W.3d 153
    , 156 (Tex. 2003) (per curiam)).                 “A
    defendant who fails to make a timely request for abatement must be considered to
    have waived his objection to the lack of notice.” Hines v. Hash, 
    843 S.W.2d 464
    ,
    469 (Tex. 1992) (discussing previous version of DTPA notice provision).
    5
    Section 17.505(b) goes on to provide that, even when 60 days’ written notice is
    not required, a defendant in a DTPA case can still provide, as a defense to the
    consumer’s claims, a tender of the amount of economic damages, mental anguish
    damages, and expenses, including attorney’s fees, within 60 days after service of
    the suit or counterclaim. TEX. BUS. & COM. CODE ANN. § 17.505(b), 17.506(d)
    (Vernon 2008).
    25
    Here, South Coast asked for abatement in its April 2010 original answer,
    alleging that Zepeda did not give proper notice as required by section 17.505(c).
    Zepeda responded by arguing that her suit was filed in response to South Coast’s
    suit filed in small claims court and that she provided South Coast with adequate
    notice.   In her response, Zepeda stated that she sent South Coast a letter on
    November 17, 2009, detailing the problems she had observed with her roof and
    providing pictures. She alleged that Kyle responded on behalf of South Coast,
    stating, “We will see you in court with all attorney’s fees, court costs, and the
    interest on the unpaid funds.” South Coast then filed a suit against her in small
    claims court, and she responded by filing the underlying suit in the trial court.
    Neither South Coast nor Kyle raised the issue of notice again after Zepeda
    filed her response to South Coast’s allegation that it was entitled to abatement
    under section 17.505. Darby Kyle filed his general denial on August 2, 2010, and
    he failed to raise the issue of notice. In August 2010, the parties agreed to a docket
    control order setting deadlines of completing mediation and discovery, again
    without any reference to the issue of notice or abatement under section 17.505.
    We conclude that South Coast’s failure to make an argument that it was
    entitled to abatement under section 17.505 following Zepeda’s response to the
    request for abatement contained in the original answer was intentional conduct
    inconsistent with claiming any right to abatement under section 17.505.             See
    26
    
    Jernigan, 111 S.W.3d at 156
    ; USA Water Polo, 
    Inc., 383 S.W.3d at 603
    . Likewise,
    Darby Kyle’s complete failure to request an abatement waived of any right to
    abatement under section 17.505. See 
    Hines, 843 S.W.2d at 469
    .
    South Coast also argues that the notice provision of section 17.505 is
    jurisdictional. For support, it cites Blumenthal v. Ameritex Computer Corp., 
    646 S.W.2d 283
    (Tex. App.—Dallas 1983, no writ), superseded by statute as
    recognized in Hines, 
    843 S.W.2d 464
    (Tex. 1992), and Hines.                However,
    Blumenthal addressed the 1977 version of the DTPA, in which 30 days’ notice was
    a requirement for seeking treble damages—a provision that is no longer applicable.
    
    See 646 S.W.2d at 286
    –87. Furthermore, the Blumenthal court did not hold that
    failure to comply with the notice provision deprived the trial court of jurisdiction;
    rather, it stated that the “mandatory language of the statute” requiring 30 days’
    notice before a consumer can seek treble damages required the court to reverse the
    portion of the judgment awarding treble damages. 
    Id. at 287.
    The court affirmed
    the award of actual damages. 
    Id. at 288.
    Likewise, in Hines, the Texas Supreme Court discussed the 1979 version of
    the DTPA, which required a consumer to give 30 days’ notice but omitted the
    previous language limiting damages when a consumer failed to provide notice, and
    it observed that, “[u]nlike the 1977 provision, the 1979 version places the burden
    on [the] plaintiff to plead that he gave 
    notice.” 843 S.W.2d at 467
    . It also held
    27
    that a “defendant must raise a timely objection to [the] plaintiff’s failure to plead”
    and that the “[d]efendant must object to [the] plaintiff’s failure to meet his burden
    of proof [establishing compliance with the notice provision] in order to preserve
    error.” 
    Id. Just as
    in Blumenthal, the court in Hines did not hold that failure to
    comply with the notice provision deprived the trial court of jurisdiction. 
    Id. at 467–69.
    Rather, the Hines court held that “if a plaintiff files an action for damages
    under the DTPA without first giving the required notice, and a defendant timely
    requests an abatement, the trial court must abate the proceedings for 60 days.” 
    Id. at 469.
    It further stated, “To be timely, the request for an abatement must be made
    while the purpose of notice—settlement and avoidance of litigation expense—
    remains viable.” 
    Id. The supreme
    court specified:
    Thus, defendant must request an abatement with the filing of an
    answer or very soon thereafter. If the trial court determines that
    plaintiff has failed to give notice as required by the statute, the action
    must be abated. Defendant is entitled, but not obliged, to seek review
    of a denial of abatement by mandamus. Defendant may wait until
    appeal from the final judgment to seek review of a denial of
    abatement, but the trial court’s error must be shown to have been
    harmful to obtain reversal. Ordinarily, this would require a showing
    that defendant was unable to limit his damages under the statute by
    tendering a settlement offer.
    
    Id. Thus, we
    conclude that, even if South Coast had pursued an explicit
    determination by the trial court that Zepeda failed to give the required notice—
    28
    which it did not—South Coast’s claim on appeal would fail because South Coast
    has not shown harm based on lack of opportunity to tender a settlement offer. The
    evidence established that, rather than demonstrating any interest in settlement,
    Kyle, acting on behalf of South Coast, explicitly told Zepeda, in response to her
    pre-suit letter outlining the roof’s defects, that it would “see [her] in court” and
    initiated legal proceedings by filing a suit in small claims court. See 
    id. We hold
    that South Coast waived its right to abatement. Because the alleged
    lack of notice does not require reversal of Zepeda’s judgment on the DTPA claim,
    we likewise conclude that South Coast’s fifth issue—arguing that attorney’s fees
    are improper where the DTPA claim must be reversed—is unmeritorious.
    We overrule South Coast’s fourth and fifth issues.
    Conclusion
    We reverse the portion of the trial court’s judgment granting Zepeda
    $20,000 for mental anguish damages and $60,000 for treble mental anguish
    damages, and we render judgment that Zepeda receive nothing for mental anguish
    damages. We affirm the remainder of the trial court’s judgment against Darby
    Kyle and South Coast.
    Evelyn V. Keyes
    Justice
    Panel consists of Justices Keyes, Massengale, and Brown.
    29