in the Interest of C.M. and C.F., Children ( 2016 )


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  • Opinion issued March 17, 2016
    In The
    Court of Appeals
    For The
    First District of Texas
    ————————————
    NO. 01-15-00830-CV
    ———————————
    IN THE INTEREST OF C.M. AND C.F., CHILDREN
    On Appeal from the 306th District Court
    Galveston County, Texas
    Trial Court Case No. 13-CP-0068
    MEMORANDUM OPINION
    The Department of Family and Protective Services of Galveston County
    sought to terminate the parental rights of a mother and father to their two young
    daughters, Cindy and Cheryl.1 Mother participated at the termination trial; Father
    1
    The mother will be referred to as “Mother,” the father as “Father,” and the
    children as Cindy and Cheryl to protect their identities and for ease of reading.
    did not. After three days of testimony, the Department rested, Mother moved for a
    directed verdict on all grounds, and the trial court granted the directed verdict and
    declared that Mother’s parental rights were not terminated.
    The Department argues that it presented sufficient evidence to raise a fact
    issue on all pleaded grounds for termination and on whether termination is in the
    children’s best interest. It challenges the trial court’s order granting Mother a
    directed verdict, arguing that the court improperly removed fact issues from the
    jury’s consideration.
    We reverse.
    Background
    Mother is in her early thirties and has had a long history of drug use and
    involvement with Child Protective Services. She has three older children who were
    the subject of Department investigations. Mother agreed to place all three of the
    older children with relatives before either of the two children that are the subject of
    this suit—Cindy and Cheryl—were born.
    In 2013, when Cindy was two years old, CPS began an investigation on
    allegations that Cindy was left unbathed and there were drugs in the home. There
    also was an allegation that Mother had “yanked” Cindy by the arm, but CPS ruled
    out physical violence against the young girl. Both parents were drug tested; both
    2
    had positive test results for cocaine. Cindy was removed from the home and placed
    with Mother’s aunt.
    A family service plan was created that listed the steps Mother would be
    required to complete to be eligible for Cindy to be returned to her care. These
    included random drug testing, completing an outpatient treatment program,
    attending NA/AA meetings, maintaining employment and stable housing, and
    participating in supervised visitation, among others. The plan identified the
    Department’s permanency goal as family reunification.
    There is a statutory deadline to resolve termination suits within one year. See
    TEX. FAM. CODE ANN. § 263.401(a) (West Supp. 2015). Through various
    mechanisms discussed later, this case was pending almost two full years. In the
    interim, Cheryl was born and immediately removed from Mother. By the end, the
    Department had changed its goal to termination, for both girls, and a jury was
    empaneled to hear the termination suit in March 2015.
    The Department sought termination under Subsections (D) (dangerous
    conditions);   (E)    (dangerous   conduct);   (O)   (court-order   violation);   and
    (P) (controlled-substance use) and under Section 161.003 (mental or emotional
    illness). See TEX. FAM. CODE ANN. § 161.001(b)(1)(D), (E), (O), & (P) (West
    Supp. 2015); 
    Id. § 161.003
    (West Supp. 2015). It further argued that termination
    was in the girls’ best interest.
    3
    The jury received undisputed evidence that Mother completed all but two of
    the requirements in her service plan. First, she failed two drug tests during the first
    year she was under the service plan. She also admitted to taking a single Vicodin
    pill without a prescription during the second year of her plan. But she passed all of
    the drug tests during the remainder of her case.
    Second, she never completed outpatient therapy. There was evidence that
    Mother began outpatient therapy on four separate occasions, attended a total of six
    months of outpatient-therapy sessions, and voluntarily enrolled in and successfully
    completed a 30-day inpatient therapy stay that was not part of her service plan.
    Mother did successfully complete individual therapy. She consistently
    attended NA/AA meetings. She held the same job during the entire two years of
    the case. And she was able to secure an apartment to satisfy the requirement of
    stable housing. Further, there was ample evidence that the girls were well bonded
    to Mother and that her interaction with them was appropriate. She was described as
    “determined and motivated” to satisfy the Department’s requirements and regain
    custody of her children.
    At trial, there was disagreement among the professionals about whether the
    goal should be reunification or termination. There was evidence that her
    Department-assigned therapist supported reunification. Mother’s first Department
    caseworker did as well. However, Mother’s latest caseworker recommended
    4
    termination, as did the most recent CASA representative assigned to the children’s
    case. They based their recommendation on Mother’s failure to complete the
    outpatient services and on the failed drug tests and admitted Vicodin use.
    Mother’s aunt testified that she supported termination, though she based her
    opinion on the past decade of drug use and a comparison between Mother and the
    foster mother with whom she had developed a rapport.
    After three days of testimony, the Department rested. Mother moved for a
    directed verdict on all grounds for termination. The trial court granted the motion
    and entered an order for monitored return of the children to Mother with additional
    services to be provided.
    The Department challenged the court’s ruling in a number of ways, both in
    the trial court and in this Court. The Department filed a direct appeal to challenge
    the directed verdict but later voluntarily dismissed its appeal. It then filed a petition
    for writ of mandamus, which was denied. In re C.M., No. 01-15-00578-CV, 
    2015 WL 4572775
    , at *1 (Tex. App.—Houston [1st Dist.] July 30, 2015, orig.
    proceeding). Currently before us is the Department’s second-filed direct appeal of
    the directed verdict.
    Jurisdiction
    Mother asserts that the Department’s appeal is not timely. The directed
    verdict was granted in March 2015, and the Department did not file this appeal
    5
    until more than five months later. Subject-matter jurisdiction is never presumed
    and, when it appears jurisdiction might be lacking, we are required to resolve the
    issue. See Tex. Ass’n of Bus. v. Tex. Air Control Bd., 
    852 S.W.2d 440
    , 443–44, 446
    (Tex. 1993); see N.Y. Underwriters, Ins. Co. v. Sanchez, 
    799 S.W.2d 677
    , 679
    (Tex. 1990). We asked the parties to brief whether jurisdiction exists. We set forth
    the jurisdictional facts and our basis for concluding that we do have jurisdiction
    before turning to the merits of the appeal.
    A.    Jurisdictional facts
    The suit against Mother and her common-law husband to terminate their
    parental rights began in 2013. Trial began in March 20152 against Mother. Neither
    Father nor his attorney appeared at trial.
    The Department presented evidence for three days and argued that
    termination of Mother’s parental rights to her two daughters, Cindy and Cheryl,
    was warranted under Subsections (D) (dangerous conditions); (E) (dangerous
    conduct); (O) (court-order violation); and (P) (controlled-substance use) and under
    Section 161.003 (mental or emotional illness). See TEX. FAM. CODE ANN.
    2
    The Legislature has established a one-year statutory deadline for resolving suits to
    terminate a parent’s rights. See TEX. FAM. CODE ANN. § 263.401(a) (West Supp.
    2015). The one-year deadline for Mother and Father’s case was October 6, 2014.
    The one-year deadline cannot be extended by mutual agreement. See TEX. FAM.
    CODE ANN. § 263.402(a). Nonetheless, all parties involved purported to extend the
    deadline, by agreement, to March 30, 2015. A party who fails to make a timely
    motion to dismiss for failure to adhere to the one-year deadline waives the right to
    object on that basis. 
    Id. § 263.402(b).
    6
    § 161.001(b)(1)(D), (E), (O), & (P); 
    Id. § 161.003
    . Immediately after the
    Department rested, Mother moved for a directed verdict, arguing that the
    Department failed to submit evidence to raise a fact issue under any of the five
    theories for terminating her parental rights.
    The trial court ruled that “the State has failed to prove anything that must be
    proved in this kind of case,” including a showing that it is in the children’s best
    interest to terminate the parent-child relationship. The court stated that it was
    “required by law to direct entry of judgment in favor of [Mother],” announced that
    “there will be no termination,” and released the jury.
    Under Section 161.205 of the Family Code, “[i]f the court does not order
    termination of the parent-child relationship” following a trial on the issue, “the
    court shall: (1) deny the petition; or (2) render any order in the best interest of the
    child.” TEX. FAM. CODE ANN. § 161.205. The Department requested that the trial
    court enter an order naming it the children’s permanent managing conservator and
    granting Mother only supervised visitation. Mother requested that she be named
    managing conservator or, if not, that a plan be crafted under which she would
    continue to receive services from the Department with a goal of family
    reunification. Over the Department’s objection, the trial court ordered a Section
    263.403 “monitored return of the children” to Mother.
    7
    Section 263.403 allows a trial court to retain jurisdiction over a termination
    suit beyond that allowed under Section 263.401. Section 263.401(a) requires
    dismissal of a termination suit on the first Monday after a full year has passed since
    the court appointed the Department as temporary managing conservator. TEX. FAM.
    CODE ANN. § 263.401(a). There are two exceptions to this deadline found within
    Section 263.401. The Subsection (b) exception allows an extension “[u]nless the
    court has commenced the trial on the merits . . . .” 
    Id. § 263.401(b).
    The Subsection
    (b-1) exception allows an extension after trial has commenced if the court has
    granted a motion for new trial or mistrial or the case has been remanded from an
    appellate court. 
    Id. § 263.401(b-1).
    Neither exception applies here. Section
    263.403 offers a third exception. It states that, “[n]otwithstanding Section 263.401,
    the court may retain jurisdiction and not dismiss the suit or render a final order as
    required by that section if the court renders a temporary order that . . . orders the
    department to return the child to the child’s parent . . . and orders the department to
    monitor the child’s placement . . . .” 
    Id. § 263.403(a).
    “If the court renders an order
    under this section, the court shall . . . schedule a new date, not later than the 180th
    day after the date the temporary order is rendered, for dismissal of the suit unless a
    trial on the merits has commenced.” 
    Id. § 263.403(b).
    The monitored-return order named the Department as temporary managing
    conservator of the children and ordered Mother to attend twice-weekly NA/AA
    8
    meetings, weekly individual counseling, bi-weekly family counseling, and monthly
    drug testing. The two girls were returned to Mother that day. The trial judge
    announced a new dismissal date—180 days in the future—stating, “I want to make
    sure she’s doing well . . . . If we find there’s good reason to terminate . . . we can.”
    Within a week, the Department filed a motion for new trial. It stated that,
    “[a]fter a trial on the merits, the Court entered a directed verdict against [the
    Department] and ordered the immediate return of the subject children to the
    mother, over [the Department]’s objection,” and it requested that the court
    “rescind[] its order granting the directed verdict and grant a new trial.” The record
    does not contain a written order on the motion.
    One week later, on March 27, 2015, the trial court entered a written order
    granting the directed verdict: “It is ordered that the Motion is granted, and
    [Mother]’s parental rights are not terminated as to the children the subject of this
    case.”
    Three days later, the Department filed a notice of appeal with this Court. But
    the Department voluntarily dismissed its appeal in May, explaining that “the order
    being appealed from is not a final order that is subject to appeal.”
    On June 22, the Department filed a motion with the trial court to have the
    children removed from Mother and returned to foster care based on allegations that
    Mother tested positive for prescription drugs without producing a valid
    9
    prescription for the medication, had become unemployed, and was possibly facing
    eviction. The motion included a notice of hearing date, but the record does not
    contain a transcript of any hearing on that motion.
    The following week, the Department filed a petition for writ of mandamus
    with this Court to challenge the directed verdict granted to Mother. The petition
    was denied on July 30. See In re Tex. Dep’t of Family and Protective Servs., No.
    01-15-00578-CV, 
    2015 WL 4572775
    , at *1 (Tex. App.—Houston [1st Dist.] July
    30, 2015, orig. proceeding).
    On September 1, the trial court entered a written order denying the
    Department’s June 22 motion to remove the children.
    The following week, on September 10, 2015, the trial court entered an order
    dismissing the suit, in its entirety, stating that the suit is “open to dismissal by
    operation of law.” The Department filed a notice of appeal five days after the
    September 10 dismissal, stating that it is appealing “the directed verdict order of
    March 27, 2015, and the subsequent dismissal of this case ordered on September
    10, 2015.”
    B.    This Court has jurisdiction
    To summarize the procedural history, in March 2015, the trial court called
    the termination suit to trial, heard evidence from the Department regarding its
    bases for terminating Mother’s parental rights, granted a directed verdict to Mother
    10
    after the Department rested, left Father’s parental rights undetermined, entered a
    “return and monitor” order, and extended the dismissal date six months into the
    future. No party appears to have objected to the trial court failing to dispose of the
    suit within the original one-year deadline or within the “agreed,”3 extended
    deadline of March 30, 2015. When the trial court extended the deadline another six
    months, the Department objected to the decision to return the children to Mother
    during the period of extension, but neither it nor Mother objected to the actual
    extension.
    There is no indication that Father objected to any of these events, moved to
    dismiss the termination suit against him, or had his parental rights litigated before
    the September 10 order dismissing the suit in its entirety.
    Whatever peculiarities may exist with regard to how this case has
    progressed, we conclude that they do not affect our jurisdiction to resolve the
    appeal. The termination suit was brought against both Mother and Father. His
    parental rights were not determined at the trial and remained unresolved until the
    trial court dismissed the suit in its entirety on September 10.
    “[I]f the record reveals the existence of parties or claims not mentioned in
    the order, the order is not final.” Lehmann v. Har-Con Corp., 
    39 S.W.3d 191
    , 206
    (Tex. 2001); In re J.D., 
    304 S.W.3d 522
    , 524 (Tex. App.—Waco 2009, no pet.).
    3
    See supra note 2.
    11
    However, a presumption of finality exists with regard to judgments following a
    conventional trial on the merits. Vaughn v. Drennon, 
    324 S.W.3d 560
    , 562–63
    (Tex. 2010) (discussing Ne. Indep. Sch. Dist. v. Aldridge, 
    400 S.W.2d 893
    , 897–98
    (Tex. 1966)); In re M.A.B., No. 01-15-00388-CV, 
    2015 WL 6081937
    , at *4 (Tex.
    App.—Houston [1st Dist.] Oct. 15, 2015, no pet.) (mem. op.). If there is doubt
    about the finality of a post-trial order, we consider the language of the decree and
    the record as a whole, “aided on occasion by the conduct of the parties.” 
    Vaughn, 324 S.W.3d at 563
    (quoting 
    Lehmann, 39 S.W.3d at 203
    ); see M.O. Dental Lab v.
    Rape, 
    139 S.W.3d 671
    , 675 (Tex. 2004) (noting that summary judgment against
    single defendant can be final judgment if co-defendant was never served and never
    appeared and “all parties appear to have treated [the order] as final”).
    The order granting Mother’s motion for a directed verdict and declining to
    terminate her parental rights does not address Father’s parental rights. It also does
    not contain language that would indicate an intention by the trial court to enter a
    final order. For example, it does not state that it is a final order. It sets a new
    dismissal date in the future. And it does not include the statutorily required
    language of a final order on termination. See TEX. FAM. CODE ANN. § 263.405(b).
    Thus, the trial court did not demonstrate an intention to enter a final judgment.
    To the extent any party evidenced an understanding that the directed verdict
    was a final order, it also pleaded an opposite understanding. For example, the
    12
    Department moved for a new trial and filed a direct appeal but later dismissed the
    appeal with a statement that it was not a final judgment. Further, Mother continued
    accepting services under the monitored-return order and did not object to the
    continuing jurisdiction of the trial court beyond the date the directed verdict was
    granted. Father took no actions at all.
    After considering the language of the directed verdict, the record as a whole,
    and the conduct of the parties, we conclude that the directed verdict was an
    interlocutory order that failed to dispose of all parties and issues. The final order in
    this suit was not issued until September 10 when the trial court dismissed all
    parties and claims. See 
    Lehmann, 39 S.W.3d at 195
    .
    There is no provision for interlocutory appeal of an order denying a
    termination petition; we do not have jurisdiction over such interlocutory orders.
    See TEX. CIV. PRAC. & REM. CODE ANN. § 51.014 (West Supp. 2015) (stating those
    interlocutory orders that are appealable). Once a final order issues in a termination
    suit, either party may appeal the order. TEX. FAM. CODE ANN. § 109.002(b) (West
    2014). The appeal is accelerated. 
    Id. § 109.002(a).
    Because the appeal is
    accelerated, the notice of appeal is due 20 days after the judgment is signed. 
    Id. § 109.002;
    TEX. R. APP. P. 26.1(b); see C. Chambers Enters., Inc. v. 6250
    Westpark, LP, 
    97 S.W.3d 333
    , 334 n.1 (Tex. App.—Houston [14th Dist.] 2003, no
    pet.).
    13
    The Department filed a notice of appeal within 20 days of the dismissal
    order. Therefore, the notice of appeal was timely, and we have jurisdiction to
    determine this appeal. We turn, then, to the Department’s contention that the trial
    court erred.
    Directed Verdict
    In a case to terminate parental rights under Section 161.001, the Department
    must prove, by clear and convincing evidence, (1) that the parent committed one or
    more of the enumerated acts or omissions justifying termination and (2) that
    termination is in the child’s best interest. TEX. FAM. CODE ANN. § 161.001; In re
    J.O.A., 
    283 S.W.3d 336
    , 344–45 (Tex. 2009). “Only one predicate finding . . . is
    necessary to support a judgment of termination when there is also a finding that
    termination is in the child’s best interest.” In re A.V., 
    113 S.W.3d 355
    , 362 (Tex.
    2003). At trial, the Department relied on five grounds for terminating Mother’s
    parental rights. On appeal, it abandons the mental-health ground and argues that it
    presented legally sufficient evidence to avoid a directed verdict under subsections
    (D), (E), (O), and (P) and on the best-interest-of-the-child issue.
    We will affirm the trial court’s order unless the Department establishes that
    there is legally sufficient evidence of at least one of the four predicate grounds and
    that termination is in the children’s best interest.
    14
    A.    Standard of review
    A parent’s rights to the “companionship, care, custody, and management” of
    his or her children are constitutional interests “far more precious than any property
    right.” Santosky v. Kramer, 
    455 U.S. 745
    , 758–59, 
    102 S. Ct. 1388
    , 1397 (1982);
    see In re M.S., 
    115 S.W.3d 534
    , 547 (Tex. 2003). A termination decree is final,
    irrevocable, and permanently divests the parent of all legal rights, privileges,
    duties, and powers with respect to the parent-child relationship except for the
    child’s right to inherit. Holick v. Smith, 
    685 S.W.2d 18
    , 20 (Tex. 1985). We strictly
    scrutinize termination proceedings and strictly construe the involuntary termination
    statutes in favor of the parent. 
    Id. However, “the
    rights of natural parents are not
    absolute” and “the rights of parenthood are accorded only to those fit to accept the
    accompanying responsibilities.” In re 
    A.V., 113 S.W.3d at 361
    . Recognizing that a
    parent may forfeit his or her parental rights by their acts or omissions, the primary
    focus of a termination suit is protection of the child’s best interests. 
    Id. The burden
    of proof in termination cases is “clear and convincing evidence.”
    In re J.F.C., 
    96 S.W.3d 256
    , 263 (Tex. 2002) (citing 
    Santosky, 455 U.S. at 769
    ,
    102 S. Ct. at 1403); TEX. FAM. CODE ANN. § 161.001(b). “‘Clear and convincing
    evidence’ means the measure or degree of proof that will produce in the mind of
    the trier of fact a firm belief or conviction as to the truth of the allegations sought
    to be established.” TEX. FAM. CODE ANN. § 101.007. This is an intermediate
    15
    standard that falls between “preponderance of the evidence” used in ordinary civil
    proceedings and “reasonable doubt” used in criminal proceedings. State v.
    Addington, 
    588 S.W.2d 569
    , 570 (Tex. 1979).
    When proof is by clear and convincing evidence, our review must take into
    consideration whether the evidence is such that a factfinder could reasonably form
    a firm belief or conviction about the truth of the matter on which the State bears
    the burden of proof. In re 
    J.F.C., 96 S.W.3d at 266
    ; In re J.R., 
    319 S.W.3d 773
    ,
    775 (Tex. App.—El Paso 2010, no pet.). We disregard all evidence that a
    reasonable factfinder could have disbelieved or found to be incredible, but we are
    not required to disregard all evidence that does not support the judgment. In re
    
    J.F.C., 96 S.W.3d at 266
    . If we determine that “no reasonable factfinder could
    form a firm belief or conviction that the matter that must be proven is true, then . . .
    the evidence is legally insufficient.” 
    Id. B. Parental
    acts or omissions justifying termination
    The Department asserts that termination is warranted under four subsections.
    We begin by considering whether the Department presented legally sufficient
    evidence to avoid a directed verdict under Subsection (O).
    An individual’s parental rights may be terminated under Subsection (O) if
    (1) the Department has been the child’s temporary managing conservator for at
    least nine months, (2) the Department took custody of the child as a result of an
    16
    emergency removal for child abuse or neglect, (3) a court issued an order
    establishing the actions necessary for the parent to obtain the return of the child,
    and (4) the parent did not comply with the court order. TEX. FAM. CODE ANN.
    § 161.001(b)(1)(O); In re S.M.R., 
    434 S.W.3d 576
    , 584 (Tex. 2014).
    The trial court ordered Mother to comply with her Department Family
    Service Plan, which specified the following tasks:
     Maintain monthly contact with caseworker
     Submit to and pass random drug testing
     Attend, participate, and complete an intensive outpatient treatment
    program
     Attend and participate in NA/AA meetings at least three times per
    week
     Attend and participate in individual counseling to address issues
    including domestic violence, history of Department involvement, life
    choices, and parenting
     Attend and participate in family counseling
     Obtain and maintain gainful employment to provide basic necessities
    for the child
     Maintain safe and stable housing that is sanitary, drug-free, free of
    safety hazards, and has working utilities
     Attend and participate in supervised visitations with the children once
    per month for two hours
    17
    The Department asserts that Mother did not successfully complete the outpatient
    therapy for substance abuse and did not pass all drug tests. It does not argue that
    she failed to complete any of the other tasks listed in the service plan.
    Mother responds by highlighting all of the requirements she did successfully
    complete and stating that she “participated regularly in counseling while
    maintaining a full-time job at a reputable business in the community for
    approximately two years while this case was pending,” even if she did not
    technically complete the outpatient therapy. Further, she voluntarily enrolled in
    and completed a 30-day inpatient therapy stay that the Department did not require.
    The Department concedes that Mother completed inpatient therapy but
    argues that her failure to successfully complete the required outpatient program
    prevented the trial court from granting a directed verdict on this statutory grounds
    because “substantial compliance” is a fact question.
    “Parents frequently fall short of strict compliance with a family-service
    plan’s requirements.” In re 
    S.M.R., 434 S.W.3d at 584
    . While addressing whether
    “imperfect compliance” with a family service plan should result in termination, the
    Texas Supreme Court has stated that “whether a parent has done enough under the
    family-service plan to defeat termination under subpart (O) is ordinarily a fact
    question.” Id.; see In re J.S., 
    291 S.W.3d 60
    , 67 (Tex. App.—Eastland 2009, no
    pet.) (noting that Family Code has no provisions regarding partial compliance or
    18
    excuses for noncompliance and applying factual sufficiency standard to parent’s
    challenge to termination of her parental rights following partial compliance).
    Mother testified that she began the required outpatient therapy in November
    2013. While engaging in outpatient therapy, she asked if she could voluntarily
    submit to a more intensive inpatient therapy option.4 She spent 30 days at the ADA
    House residential treatment center in Galveston. There she participated in
    individual counseling, attended NA/AA meetings, and took classes on relapse
    prevention, domestic violence prevention, and parenting. Mother testified that, as a
    result of this experience, she obtained a NA/AA sponsor, stopped socializing with
    old friends who used drugs, and established relationships with new friends who
    were maintaining their sobriety.
    After completing inpatient therapy, Mother began outpatient therapy at Gulf
    Coast three times per week for four hours each visit. She was pregnant with the
    younger of the two girls, Cheryl, at the time. After completing approximately six
    weeks of outpatient therapy—with four weeks still remaining to comply with the
    Department’s service-plan requirements—her “counselor told [her] to take
    maternity leave.” She continued to attend NA/AA meetings three times per week
    and individual counseling sessions at the CPS office throughout the remainder of
    4
    Mother did not specify who she asked to switch from outpatient to inpatient
    therapy.
    19
    her pregnancy. She testified that she even attended an NA meeting on the day she
    was released from the hospital following Cheryl’s cesarean delivery.
    Mother returned to Gulf Coast to continue outpatient therapy a few weeks
    after Cheryl’s birth. She began to struggle with maintaining her schedule, though,
    because her restaurant shifts did not end until late at night and her therapy sessions
    were early in the morning; therefore, she asked to adjust her schedule so that she
    could work during the afternoons and attend therapy sessions after work. It took
    two weeks for the change to be approved, which caused a delay in attendance.
    Shortly after she began her new schedule, she asked to switch back because she
    was making less income working afternoon shifts than she had been earning during
    the evening shifts. After the change back was approved, she developed pink eye.
    Her counselor told her to stop attending until it healed. Mother then missed
    additional sessions due to a death in the family. All of this culminated in Gulf
    Coast discharging her for excessive absences.
    Mother testified that she wanted to continue outpatient therapy but could not
    without a new “2054” authorization from her caseworker. She explained that she
    was unable to get the authorization she needed because her caseworker stopped
    “speaking to” her for several weeks. Even though she was not attending outpatient
    therapy, she did continue attending NA/AA meetings several times per week. At
    20
    the time of trial, she still had not completed her service plan’s outpatient-therapy
    requirement.
    In addition to the evidence that Mother failed to complete the outpatient
    therapy required under her service plan, there was undisputed evidence that she
    tested positive for cocaine twice during the first year of her service plan and took
    Vicodin without a prescription during the second year.
    The Family Code does not contain any provisions for excusing incomplete
    service-plan compliance. See In re 
    J.S., 291 S.W.3d at 67
    . When a parent has
    shown “substantial compliance,” it is generally treated as a fact question whether
    there was adequate compliance to prevent termination under Subsection (O). See In
    re 
    S.M.R., 434 S.W.3d at 584
    . Consistent with that approach, the Department
    argues that Mother’s incomplete compliance raised a fact issue and prevented the
    trial court from entering a directed verdict on the Department’s Subsection (O)
    basis for termination.
    The factfinder’s role is to resolve disputed issues. See In re C.H., 
    89 S.W.3d 17
    , 26 (Tex. 2002). Had the issue been submitted to the jury, it would have
    weighed the evidence of noncompliance with two provisions of the service plan
    against the evidence of compliance with all seven of the other service-plan
    requirements, as well as Mother’s enrollment in and completion of voluntary
    inpatient therapy. Because the trial court’s ruling prevented the jury from weighing
    21
    this evidence to determine whether Mother’s partial noncompliance warranted
    termination of her parental rights under Subsection (O), we conclude that the trial
    court’s ruling on this issue was erroneous. The evidence of two failed drug tests,
    likewise, should have prevented a directed verdict under Subsection (P) which
    permits termination for use of controlled substances.
    Having concluded that the trial court erred by granting a directed verdict on
    at least one of the bases for termination, the trial court’s order is subject to reversal
    if the trial court also erred by granting a directed verdict on the best-interest factor.
    Accordingly, we will consider next the best-interest factor instead of addressing
    each remaining basis for termination.
    C.    Best interest of the children
    In addition to a predicate violation, the Department must establish by clear
    and convincing evidence that termination is in the children’s best interest. TEX.
    FAM. CODE ANN. § 161.001. There is a strong presumption that the child’s best
    interest will be served by preserving the parent-child relationship. In re 
    J.F.C., 96 S.W.3d at 294
    ; see TEX. FAM. CODE ANN. § 153.131(b).
    Because of the strong presumption that maintaining the parent-child
    relationship is in the child’s best interest and the due-process implications of
    terminating a parent’s rights without clear and convincing evidence that
    termination is in the children’s best interest, “the best interest standard does not
    22
    permit termination merely because a child might be better off living elsewhere.
    Termination should not be used to merely reallocate children to better and more
    prosperous parents.” In re W.C., 
    98 S.W.3d 753
    , 758 (Tex. App.—Fort Worth
    2003, no pet.); see In re E.N.C., 
    384 S.W.3d 796
    , 809 (Tex. 2012).
    The factfinder may consider a number of factors to determine the child’s
    best interest, including the child’s desires, the child’s present and future physical
    and emotional needs, the present and future emotional and physical danger to the
    child, the parental abilities of the people seeking custody, programs available to
    assist those people in promoting the child’s best interest, plans for the child by
    those people or by the agency seeking custody, the parent’s acts or omissions that
    may indicate that the existing parent-child relationship is not appropriate, and any
    excuse for the parent’s acts or omissions. Holley v. Adams, 
    544 S.W.2d 367
    , 371–
    72 (Tex. 1976).
    In some cases, undisputed evidence of only one factor may be sufficient to
    support a finding that termination is in the best interest of the child; in other cases,
    there could be “more complex facts in which paltry evidence relevant to each
    consideration mentioned in Holley would not suffice” to support termination. In re
    
    C.H., 89 S.W.3d at 27
    . Our “best interest” analysis is not limited to these Holley
    factors; other factors may be considered. 
    Holley, 544 S.W.2d at 371
    ; In re 
    C.H., 89 S.W.3d at 27
    .
    23
    The termination trial focused on Mother’s failure to complete outpatient
    therapy, any excuses that might exist for that failure, and whether Mother either
    already had relapsed or might in the future. There was evidence that Mother tested
    positive for cocaine and marijuana when Cindy was first removed from the home
    in January 2013. Later, in May 2013, while receiving services, she tested positive
    for cocaine. In July, she tested positive for cocaine again. She had negative drug
    test results for more than a year after that. Then, in December 2014, she did not
    submit to a required drug test and, instead, revealed that she had taken Vicodin
    without a valid prescription. She testified that she took a single dose to treat back
    pain. While there was no contrary evidence, a jury conceivably might not have
    found her explanation credible. See Rosenblatt v. Freedom Life Ins. Co. of Am.,
    
    240 S.W.3d 315
    , 319 (Tex. App.—Houston [1st Dist.] 2007, no pet.) (stating
    general rule that factfinder may believe all, part, or none of witness’s testimony but
    cannot ignore undisputed testimony “that is clear, positive, direct, otherwise
    credible, free from contradictions and inconsistencies, and could have been readily
    controverted.” (quoting City of Keller v. Wilson, 
    168 S.W.3d 802
    , 820 (Tex.
    2005))). She did not fail another drug test after the Vicodin incident.
    A Department caseworker testified that the permanency goal changed from
    family reunification to parental termination in September 2014 due to Mother’s
    noncompliance with her service plan, specifically the uncompleted outpatient
    24
    therapy. The caseworker testified that she agreed with the change. When asked to
    explain the basis for her recommendation, she noted the “admission to using
    Vicodin” once in December 2014 and the “unsuccessful discharge” from the
    outpatient program at Gulf Coast treatment center. The caseworker was concerned
    that the children would “have to worry about coming into CPS care because of
    relapses” if they were returned to Mother.
    Mother’s aunt also testified. When Cindy was removed from Mother’s care,
    her aunt agreed to a placement in her home. The aunt cared for Cindy for eleven
    months but returned her to the Department’s care when the aunt developed health
    issues. The aunt testified that she and Mother had a “strained relationship” for
    “over a decade” because of Mother’s past “drug abuse, instability, and ongoing
    investigations with CPS.”5 She stated that she did not approve of Mother’s current
    behavior because she believed Mother was living with a man and should be
    focused on “trying to get the children back,” not on “a relationship with a man.”
    The aunt testified that she observed some of Mother’s visits with her girls.
    She described the children as “happy” during the visits and agreed that the visits
    were not “unhealthy” for the children. Yet she also testified that she was invited to
    the foster mother’s home, observed her interactions with the girls, and felt that “in
    5
    Mother was the subject of earlier CPS investigations concerning three children she
    had before Cindy and Cheryl. She voluntarily relinquished custody of two of the
    children in 2005 and the third in 2007.
    25
    comparison” there was “improved disposition in [the girls’] happiness and . . .
    being content and happy” with the foster mother. Cf. In re 
    W.C., 98 S.W.3d at 766
    (“Although [parental] behavior may reasonably suggest that a child would be better
    off with a new family, the best interest standard does not permit termination
    merely because a child might be better off living elsewhere.”).
    The aunt was asked whether she would support termination of Mother’s
    parental rights even if she successfully completed all that the Department asked of
    her. She responded: “As much as it hurts, it’s not an easy thing for me to say . . .
    just the history—and I’m talking a decade—I would be in favor of the children
    being adopted.”
    Another witness who testified that she supported termination was the CASA
    representative who took over the case after the Department changed its goal from
    reunification to termination. She testified that it was her job to evaluate the
    children’s best interests. She observed only one visit between Mother and the girls.
    The visit went well; everyone was excited to see each other. Salinas acknowledged
    that Mother made progress under her service plan. Nonetheless, she opined that
    termination would be in the children’s best interest, giving the following
    explanation:
    There’s the uncertainty of the—the use that she’s had and just her
    trustfulness and in the long term, looking at the girls’ future, what that
    might look like worries me.
    26
    She noted that the children had been calling their foster mother “mom” and
    referred to Mother by her first name. She also admitted to telling Mother during a
    home visit that “maybe you’ll get married down the line and maybe you’ll have
    more children.”
    There was no evidence that Mother’s relationship with her two daughters
    was lacking. She was described as a loving mother who interacted appropriately
    and was motivated to have her children returned to her care. Her visits with her
    children went “well” and her interactions were described as “appropriate.” Mother
    paid attention to the children, appropriately redirected them when necessary,
    brought them food and toys, and played with them. She also made great strides to
    improve her living situation by securing stable housing and steady employment to
    provide for her children. Her therapist’s correspondence with the Department, in
    which she confirmed her recommendation of family reunification in November
    2014, included the following statements:
    Mother has impressed me. . . . She has demonstrated a strength that I
    honestly doubted she had . . . [and has] won my support. I support
    reunification when she can find stable housing but I believe she also
    needs a parent mentor and positive peer support for her to maintain
    this strength and independence overtime. She has potential. . . . She is
    focused and determined to deal with her past failures . . . and caring
    for her kids. Engagement heavily in [NA] meetings, a sponsor, church
    family, etc. could be transforming for this young mother. . . .
    In response to the caseworker’s statement that she had “concerns” about the
    reunification goal, the therapist wrote:
    27
    I have had more sessions with [Mother] than any client in my CPS
    contracted history. . . . She was a stellar client . . . [and was]
    determined and motivated. Becky (supervisor) and the previous
    caseworker were in support of reunification as the sole goal. I guess I
    don’t understand what has changed . . . that justifies the change in
    goal.”
    The Department did not present evidence on every Holley factor. It failed to
    offer clear and convincing evidence that termination was in the children’s best
    interest with regard to the factors that consider the children’s desires, the children’s
    current emotional and physical needs, parental abilities, programs available, or
    stability of the home. See 
    Holley, 544 S.W.2d at 371
    –72.
    Nonetheless, we conclude that the Department presented sufficient evidence
    to meet the threshold necessary to avoid a directed verdict with regard to the
    factors that consider the parent’s acts or omissions and future emotional danger to
    the children. It was uncontroverted that Mother had a long history of drug use. Her
    counselor testified that opiate dependency has a high rate of recidivism. The
    Department assigned Mother specific tasks that she would need to complete to
    improve her changes of long-term sobriety and to be eligible for the return of her
    children, including successful drug testing and completed outpatient therapy.
    Mother failed two drug tests, illegally used Vicodin without a prescription, and
    failed to complete the required outpatient therapy.
    A factfinder reasonably could have concluded that this evidence was
    sufficient to produce a firm belief or conviction that Mother was unlikely to
    28
    maintain her sobriety, that the great strides she had made over the course of the
    Department intervention might unravel, and that the best interest of the children
    would be to sever the parent-child relationship. Likewise, we acknowledge that a
    factfinder reasonably could have concluded the opposite: that the evidence was not
    sufficient to produce a firm belief or conviction that termination was in the
    children’s best interest because the children had a strong bond with their mother,
    her parenting skills were not criticized by any witness, and she showed a strong
    determination to end her drug use as well as evidence of some success at her
    endeavor.
    Because a factfinder could have reasonably reached either resolution of the
    issue, we conclude that the trial court erred by granting a directed verdict on the
    best-interest factor. Having concluded that the trial court erred by granting a
    directed verdict on termination under Subsection (O) and the best-interest factor,
    we reverse the court’s March 2015 order.
    Conclusion
    We reverse the trial court’s order granting a directed verdict and remand the
    case for further proceedings, including an evaluation of temporary conservatorship
    and placement.
    Harvey Brown
    Justice
    Panel consists of Justices Bland, Brown, and Lloyd.
    29