National Church Residences of Alief, Tx v. Harris County Appraisal District ( 2016 )


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  • Opinion issued August 9, 2016
    In The
    Court of Appeals
    For The
    First District of Texas
    ————————————
    NO. 01-15-00900-CV
    ———————————
    NATIONAL CHURCH RESIDENCES OF ALIEF, TX, Appellant
    V.
    HARRIS COUNTY APPRAISAL DISTRICT, Appellee
    On Appeal from the 269th District Court
    Harris County, Texas
    Trial Court Case No. 2014-35858
    OPINION
    National Church Residences of Alief, TX (“NCR”) owns an apartment
    complex providing federally-subsidized housing to low-income senior citizens.
    For tax years 2012 and 2013, NCR requested that it be exempt, as a charitable
    organization under Texas Tax Code Section 11.18(d), from paying ad valorem
    taxes. NCR asserted that it was entitled to the exemption because it provided
    permanent housing and related support services to the elderly residents of its
    property without regard to the residents’ ability to pay for the housing or the other
    services.
    The Harris County Appraisal District (“HCAD”) denied the requested
    exemption on the basis that NCR was not providing housing or services without
    regard to the residents’ ability to pay. NCR filed suit, seeking judicial review of
    the denial. After the parties filed cross-motions for summary judgment, the trial
    court granted HCAD’s motion and denied that of NCR. On appeal, NCR raises
    one issue, asserting that trial court erred in ruling on the motions for summary
    judgment. NCR maintains that it was entitled to a property tax exemption under
    Tax Code Section 11.18(d) for tax years 2012 and 2013.
    We reverse and remand.
    Background
    NCR is an Ohio nonprofit corporation, organized exclusively for charitable
    and educational purposes; it is exempt from federal income taxation pursuant to
    Section 501(c)(3) of the Internal Revenue Code. NCR’s articles of incorporation
    provide that it “shall have the power to provide elderly persons and handicapped
    persons with housing facilities and services specially designed to meet their
    2
    physical, social, and psychological needs, and to promote their health, security,
    happiness, and usefulness in longer living” on a nonprofit basis.
    Since 1995, NCR has owned a 62-unit apartment complex in Houston,
    known as the Evening Star Villa (“the Property”).         In 1995, NCR obtained
    financing from the Department of Housing and Urban Development (“HUD”) to
    develop the Property into low-income rental housing for either elderly or disabled
    persons. In conjunction with the financing, NCR entered into a Project Rental
    Assistance Contract with HUD. The contract indicated that NCR agreed to provide
    housing for low-income elderly persons at the Property, and HUD agreed to
    provide monthly subsidies to NCR “[to] cover the difference between [NCR’s]
    Operating Expenses and tenant payments as determined in accordance with the
    HUD-established schedules and criteria.”        In other words, pursuant to the
    agreement, a tenant would pay a portion of the monthly rent, calculated under
    HUD’s formulas depending on the tenant’s income, and HUD would pay the
    remaining portion of the rent to NCR as a subsidy.
    In return for receiving HUD’s financial assistance, NCR was required to
    comply with various federal statutory and regulatory requirements regarding the
    management of the Property. HUD regulations also governed the application
    process for renting an apartment, establishing who was eligible to be a tenant at the
    3
    Property. NCR summarized many of the eligibility requirements in its published
    “Tenant Selection Plan.”
    As stated in the Tenant Selection Plan, to be eligible for tenancy, a person
    must be at least 62 years old, and the person’s annual income cannot exceed certain
    income limits. A prospective tenant must also “[p]rove the ability to fulfill all
    lease requirements (with or without assistance)” and must “[a]gree to pay the rent
    required by the program . . . .” A tenant is further required “to pay the full security
    deposit at move-in.” A tenant must pay a security deposit equal to the tenant’s
    portion of the monthly rent or $50, whichever is greater. The tenant must pay the
    security deposit from a tenant’s “own resources and any other public or private
    resources.”
    NCR also had a published eviction policy, providing that, if a tenant fails to
    pay his non-subsidized portion of the rent by the third day of the month, the tenant
    will receive a 10-day notice. If the rent balance is still owed after the thirteenth
    day of the month, a three-day notice to vacate “will be issued to evict.”
    In addition to housing, residents of the Property have health, social, and
    educational services available to them. Some, but not all, of the services are
    provided through a federally-funded service coordination program and are staffed
    by a federally funded service coordinator.
    4
    Beginning in 1997, NCR received an exemption from paying ad valorem
    taxes on the Property.       On October 29, 2012, HCAD sent a letter to NCR,
    requesting NCR “to file a new application to confirm current qualification for the
    exemption.” NCR filed an “Application for Charitable Organization Property Tax
    Exemption.” With regard to its function, NCR checked the box on the form that
    stated, “Provides permanent housing and related social, health care and educational
    facilities for persons 62 years of age or older without regard to ability to pay.”
    When asked to describe the use of the Property, NCR responded, “This property is
    used to provide housing for low income elderly without regard to ability to pay.”
    HCAD denied NCR’s property-tax-exemption request for tax years 2012 and
    2013. HCAD took the position that NCR was not providing its residents with
    housing or other services without regard to the residents’ ability to pay. For that
    reason, HCAD asserted that NCR was not entitled to a property tax exemption
    under Tax Code Section 11.18(d), as implied by NCR’s s application.
    NCR filed suit in district court, seeking judicial review of HCAD’s denial of
    its request for a property-tax exemption by claiming that it was an entitled to an
    exemption under the Texas Tax Code.           HCAD filed a motion for summary
    judgment regarding NCR’s claim. HCAD asserted that NCR did not provide
    housing to its elderly residents without regard to their ability to pay, as required to
    receive the tax exemption.
    5
    In support of its motion, HCAD offered NCR’s Tenant Selection Plan,
    which indicated that tenants must pay a security deposit at move-in, and tenants
    must agree to pay the rent required by the program under which they are receiving
    assistance. HCAD also pointed to NCR’s eviction policy, which provided the
    procedure by which a tenant would be evicted for non-payment of rent.
    In addition to filing a response to HCAD’s motion, NCR filed a cross-
    motion for summary judgment. NCR claimed that, as a charitable organization, it
    was entitled to a property-tax exemption under Tax Code Section 11.18(d)(3)
    because it was “providing support without regard to the beneficiaries’ ability to
    pay to . . . elderly persons.” TEX. TAX CODE ANN. § 11.18(d)(3) (Vernon 2015).
    NCR also claimed that it was entitled to an exemption under Section 11.18(d)(13)
    because it was “providing permanent housing and related social, health care, and
    educational facilities for persons who are 62 years of age or older without regard to
    the residents’ ability to pay.” 
    Id. § 11.18(d)(13).
    Included in NCR’s summary-judgment evidence were the affidavits of its
    president and vice president, certain of its business and financial records, and
    documents detailing HUD regulations and requirements relevant to the Property’s
    management and occupancy, such as the HUD Policy Handbook. In the summary-
    judgment proceedings, NCR pointed out that the tenancy application process and
    the rental criteria are regulated by HUD. NCR acknowledged that prospective
    6
    tenants must agree to pay the rent required by the program providing assistance,
    and tenants must pay a security deposit before moving into to NCR’s property.
    NCR asserted, however, that these requirements did not show that it provided
    housing and services to its elderly residents based on the residents’ ability to pay.
    Rather, NCR pointed out that these are HUD requirements, and that NCR must
    follow these requirements before it can permit a resident to rent an apartment.
    NCR asserted that it treats all rental applicants the same, regardless of their
    ability to pay. NCR offered evidence showing that, although the market value of
    each apartment is $389, no resident pays the full $389 out of his or her own funds.
    Instead, the amount that each resident pays is determined by a HUD formula.
    Pursuant to the formula, the amount of rent each tenant must pay is the highest of
    (1) 30% of the person’s adjustment monthly income; (2) 10% of the person’s
    monthly income; or (3) the portion of welfare payments specifically designated for
    housing costs.   NCR’s president, Steve Bodkin, explained in his affidavit as
    follows:
    [W]hile the market rate for all units at the Evening Star property was
    $389.00 per month in 2012, no tenants actually paid the market rate to
    rent a unit. Subsidies from the federal government are paid to NCR to
    cover the difference between the market rent and rent charged to each
    tenant.
    NCR also offered a list indicating, as of October 12, 2012, what each
    resident had paid in monthly rent and what HUD paid each month for each
    7
    apartment. The list showed that, adding the amount paid by each tenant and by
    HUD, NCR received the market rate of $389 per month for each apartment. The
    list indicated that most of the tenants paid between $100 and $200 per month in
    rent with HUD paying the remainder of the $389. A few of the residents were
    responsible for payments as low as $13 per month in rent. In those cases, the
    remaining $376 was paid to NCR by HUD.
    NCR further offered evidence showing that it had a corporate policy “to
    maintain in residence any senior citizen resident who becomes unable to pay the
    regular charges if, after investigation, the Board of Trustees determines that said
    resident is without financial ability to pay.” Relatedly, NCR’s vice president,
    Steven A. Van Camp, testified in his affidavit as follows:
    If a resident cannot pay his or her rent in a timely manner, NCR staff
    (including a federally funded service coordinator) will assist the
    resident in obtaining additional assistance. The assistance can be
    obtained through governmental agencies or non-profit organizations
    such as churches. If assistance cannot be obtained, NCR staff will
    work with the resident to formulate a reasonable payment plan. NCR
    does not and did not in 2012 or in 2013 charge any residents late fees
    if rent payments were late. Likewise, NCR did not evict any residents
    in 2012 or in 2013 for non-payment of rent.
    NCR also pointed out that it offered support to its residents in the form of
    numerous services, for no additional charge. Van Camp stated,
    [These] services include, without limitation, a service coordination
    program, a library, an on-site laundry facility and elevator, an
    emergency call system, and a community game room. Through the
    service coordination program, residents at NCR can get financial and
    8
    medical assistance, educational and emotional support, homemaker
    assistance, and assistance with legal issues. Also available to
    residents is a Specialized Telecommunication Assistance Program to
    assist residents with hearing and sign problems, a Prescription Drug
    Delivery Pharmacy Program, hearing tests and hearing aids, blood
    pressure readings, diabetic testing, flu and shingle shots, foot
    specialist programs, and transportation services.
    NCR averred that it provided these services to all of its residents without
    regard to the ability to pay. NCR asserted that the services would be provided
    even if a resident failed to pay rent.
    In his affidavit, Bodkin also stated,
    NCR also provides its tenants with an allowance to assist in meeting
    their electric utility obligations. If, in any given month, the allowance
    is more than the amount charged to a tenant for rent and electricity
    actually used, which occasionally happens, NCR tenders payment to
    the tenant for the difference that month. In other words, during some
    months, some NCR residents are actually paid to live in an air
    conditioned unit and take advantage of the free services that NCR has
    to offer to its residents.
    Ultimately, the trial court granted HCAD’s motion for summary judgment,
    and denied that of NCR. This appeal followed in which NCR raises one issue.
    Contending that it is entitled to a property-tax exemption under Tax Code Sections
    11.18(d)(3) and (13), NCR challenges the summary judgment rendered in HCAD’s
    favor.
    9
    Summary Judgment
    A.    Standard of Review & Rules of Construction
    A party moving for traditional summary judgment has the burden to prove
    that there is no genuine issue of material fact and that it is entitled to judgment as a
    matter of law. TEX. R. CIV. P. 166a(c); SeaBright Ins. Co. v. Lopez, 
    465 S.W.3d 637
    , 641 (Tex. 2015). When a plaintiff moves for summary judgment on its claim,
    it must establish its right to summary judgment by conclusively proving all the
    elements of its cause of action as a matter of law. Rhone Poulenc, Inc. v. Steel,
    
    997 S.W.2d 217
    , 223 (Tex. 1999); Anglo–Dutch Petroleum Int’l, Inc. v. Haskell,
    
    193 S.W.3d 87
    , 95 (Tex. App.—Houston [1st Dist.] 2006, pet. denied). A matter is
    conclusively established if reasonable people could not differ as to the conclusion
    to be drawn from the evidence. See City of Keller v. Wilson, 
    168 S.W.3d 802
    , 823
    (Tex. 2005).    Conversely, a defendant is entitled to summary judgment if it
    disproves at least one element of the plaintiff’s cause of action as a matter of law.
    Doe v. Boys Clubs of Greater Dall., Inc., 
    907 S.W.2d 472
    , 476–77 (Tex. 1995).
    If a summary-judgment movant meets its burden, the burden then shifts to
    the nonmovant to raise a genuine issue of material fact precluding summary
    judgment. See Centeq Realty, Inc. v. Siegler, 
    899 S.W.2d 195
    , 197 (Tex. 1995);
    Goodyear Tire & Rubber Co. v. Mayes, 
    236 S.W.3d 754
    , 755 (Tex. 2007) (stating
    that summary-judgment evidence raises fact issue if reasonable and fair-minded
    10
    jurors could differ in their conclusions in light of all evidence presented). We
    review summary-judgment evidence in the light most favorable to the party against
    whom the summary judgment was rendered, crediting evidence favorable to that
    party if reasonable jurors could, and disregarding contrary evidence unless
    reasonable jurors could not. SeaBright Ins. 
    Co., 465 S.W.3d at 641
    .
    When, as here, both sides move for summary judgment, and the trial court
    grants one motion and denies the other, we review the summary-judgment
    evidence presented by both sides, determine all questions presented, and render the
    judgment the trial court should have rendered. 
    Id. at 641–42.
    We may consider
    evidence presented by both parties in determining whether to grant either motion.
    Expro Americas LLC v. Sanguine Gas Exploration, LLC, 
    351 S.W.3d 915
    , 919
    (Tex. App.–Houston [14th Dist.] 2011, pet. denied) (citing Knighton v. Int’l Bus.
    Machs. Corp., 
    856 S.W.2d 206
    , 208–09 (Tex. App.—Houston [1st Dist.] 1993,
    writ denied); River Oaks Shopping Ctr. v. Pagan, 
    712 S.W.2d 190
    , 193 (Tex.
    App.—Houston [14th Dist.] 1986, writ ref’d n.r.e.)).
    “When both parties move for summary judgment, each party must carry its
    own burden, and neither can prevail because of the failure of the other to discharge
    its burden.” BP Auto., L.P. v. RML Waxahachie Dodge, L.L.C., 
    448 S.W.3d 562
    ,
    569 (Tex. App.—Houston [1st Dist.] 2014, no pet.) (citing Guynes v. Galveston
    Cty., 
    861 S.W.2d 861
    , 862 (Tex. 1993)). We first review the order granting
    11
    summary judgment and if we determine the order was erroneous, we review the
    trial court’s action in overruling the denied motion. 
    Id. (citing Lambrecht
    &
    Assoc., Inc. v. State Farm Lloyds, 
    119 S.W.3d 16
    , 20 (Tex. App.—Tyler 2003, no
    pet.)).
    At issue in the summary-judgment proceedings was whether NCR was
    entitled to a property-tax exemption under Tax Code Section 11.18(d). Issues
    involving statutory construction are questions of law, which we review de novo.
    See Railroad Comm’n v. Tex. Citizens for a Safe Future & Clean Water, 
    336 S.W.3d 619
    , 624 (Tex. 2011). When construing a statute, “the primary objective is
    to give effect to the Legislature’s intent as expressed in the statute’s language.”
    Galbraith Eng’g Consultants, Inc. v. Pochucha, 
    290 S.W.3d 863
    , 867 (Tex. 2009).
    Words that are not defined are given their ordinary meaning unless a different
    meaning “is apparent from the context” or unless the ordinary meaning “leads to
    absurd results.” Marks v. St. Luke’s Episcopal Hosp., 
    319 S.W.3d 658
    , 663 (Tex.
    2010); see also 
    Galbraith, 290 S.W.3d at 867
    (stating that if “the words of a statute
    are clear and unambiguous, we apply them according to their plain and common
    meaning”). Courts “generally avoid construing individual provisions of a statute in
    isolation from the statute as a whole.” Tex. 
    Citizens, 336 S.W.3d at 628
    .
    “Taxing statutes are construed strictly against the taxing authority and
    liberally for the taxpayer.” Morris v. Hous. Indep. Sch. Dist., 
    388 S.W.3d 310
    , 313
    12
    (Tex. 2012).     In contrast, tax exemptions are strictly construed against the
    claimant. See Bullock v. Nat’l Bancshares Corp., 
    584 S.W.2d 268
    , 271–72 (Tex.
    1979). The claimant seeking an exemption “bears the burden of ‘clearly showing’
    that it falls within the statutory exemption.” Tex. Student Hous. Auth. v. Brazos
    Cty. Appraisal Dist., 
    460 S.W.3d 137
    , 140–41 (Tex. 2015) (quoting North Alamo
    Water Supply Corp. v. Willacy Cty. Appraisal Dist., 
    804 S.W.2d 894
    , 899 (Tex.
    1991)).
    B.    Analysis: HCAD’s Motion for Summary Judgment
    NCR claims it is exempt from paying ad valorem taxes for tax years 2012
    and 2013 pursuant to Texas Constitution Article 8, Section 2(a) and Tax Code
    Subsections 11.18(d)(3) and (13). See TEX. CONST. art. VIII, § 2(a); TEX. TAX
    CODE ANN. § 11.18(d)(3), (13). Subsections 11.18(d)(3) and (13) provide as
    follows:
    (d) A charitable organization must be organized exclusively to
    perform religious, charitable, scientific, literary, or educational
    purposes and, except as permitted by Subsections (h) and (l), engage
    exclusively in performing one or more of the following charitable
    functions:
    ....
    (3) providing support without regard to the beneficiaries’ ability to
    pay to:
    (A) elderly persons, including the provision of:
    (i) recreational or social activities; and
    13
    (ii) facilities designed to address the special needs of
    elderly persons;
    ....
    (13) providing permanent housing and related social, health care, and
    educational facilities for persons who are 62 years of age or older
    without regard to the residents’ ability to pay[.]
    TEX. TAX CODE ANN. § 11.18(d)(3), (13). The dispositive issue in this appeal is
    whether, for tax years 2012 and 2013, NCR provided housing and related services
    to its residents without regard to the residents’ ability to pay.
    In its motion for summary judgment, HCAD asserted, “[NCR’s] own
    documents expressly state that . . . a security deposit is required in order to be
    eligible for housing.” HCAD claimed, “This conclusively negates the requirement
    that housing be provided ‘without regard to the beneficiaries’ ability to pay.’”
    HCAD offered NCR’s published Tenant Selection Policy in support of its motion.
    The policy provides, “An application may be denied for any of the following
    reasons: . . . The applicant cannot pay the appropriate security deposit at move-in.”
    The Tenant Selection Policy further provides,
    The applicant is required to pay the full security deposit at move-in.
    Security deposits are kept in an interest bearing account. Interest is
    paid or refunded in accordance with any state or local law. The
    security deposit is refundable barring any damage to the unit. The
    tenant forfeits the security deposit if they fail to give 30 day notice of
    move-out.
    14
    The amount of the security deposit that each resident must pay is determined
    by federal regulation. Pursuant to the regulation, each resident must pay a security
    deposit equal to the amount of the resident’s monthly rent or $50, whichever is
    greater.” The resident list indicated that each of NCR’s residents had paid a
    security deposit of $50 or more as of October 12, 2012.
    NCR takes the position that collection of a security deposit from its residents
    does not conclusively establish, as a matter of law, that it did not provide housing
    without regard to the residents’ ability to pay, as required to receive the tax
    exemption. We agree with NCR.
    The HUD Policy Handbook, containing the policies and regulations
    applicable to NCR’s property, addressed the topic of security deposits.          The
    handbook provided that “[t]he tenant is expected to pay the security deposit from
    his/her own resources, and/or other public or private sources.” It stated that “the
    security deposit is refundable” and, like the Tenant Selection Plan, required
    security deposits to be kept in separate, interest bearing accounts until refunded to
    the resident.   The HUD Policy Handbook explained that “[s]ecurity deposits
    provide owners with some financial protection when a tenant moves out of the unit
    and fails to fulfill his/her obligations under the lease.”
    When read in the context of the governing HUD provisions, the security-
    deposit requirement is not an indicator of whether NCR failed to provide housing
    15
    services without regard to its residents’ ability to pay. As the context shows, a
    resident’s ability to pay the deposit is not the focus of the security-deposit
    requirement. HUD’s handbook provides that the one-time deposit may be paid by
    the resident or by a public or a private source. The handbook makes clear that the
    significance of the security deposit is to protect the landlord from any costs,
    resulting from a tenant’s breach of the lease. The security deposit remains in a
    separate interest-bearing account until the tenancy ends.     Should the resident
    comply with the lease, the security deposit is then refunded to the resident along
    with accrued interest. In short, the evidence, taken together, indicates that the
    security deposit is a one-time administrative charge that has little bearing on
    whether NCR provides housing without regard to the residents’ ability to pay.
    We further note that, under HUD’s rules, the amount of the deposit
    correlates to the resident’s income, indicating that HUD sets the amount of the
    deposit at an amount that low-income persons have the ability to pay. Although
    the Tenant Selection Plan states that a prospective tenant may be rejected if the
    tenant cannot pay a security deposit at move-in, HCAD offered no evidence to
    show that NCR had rejected a prospective resident based on an inability to pay the
    security deposit. There was also no evidence that the payment of a security deposit
    posed an obstacle to low-income persons being accepted as residents at the
    Property, as demonstrated by the low income status of the residents, some of whom
    16
    paid as little as $13 per month in rent.       See City of McAllen v. Evangelical
    Lutheran Good Samaritan Soc’y, 
    530 S.W.2d 806
    , 811 (Tex. 1975) (holding that
    nursing home was entitled to property-tax exemption as a “purely public charity”
    under predecessor statute, which required, to be a purely public charity, the facility
    had to provide its benefits “without regard to poverty or riches of the recipient,”
    even though nursing home’s admission procedure required “each prospective
    patient to obtain the signature of a ‘responsible party’ as part of the admission
    agreement”; court held such requirement did not pose an “impermissible obstacle
    to the admission of charity patients” “as seen by the high ratio of welfare patients”
    in the facility). On this record, we conclude that HCAD failed to show that
    requiring payment of a security deposit conclusively establishes that NCR does not
    provide housing without regard to its residents’ ability to pay.
    As a second ground for summary judgment, HCAD asserted that NCR’s
    Tenant Selection Plan also “conclusively demonstrates that [NCR] does not
    provide housing ‘without regard to the beneficiaries’ ability to pay’ because the
    plan provides that “[a]n applicant must agree to pay the rent required by the
    program under which the applicant will receive assistance.” In response, NCR
    correctly asserts that courts have held charitable organizations were entitled to a
    property-tax exemption, even though the organization charged and received
    payment for its services.     See, e.g., 
    id. at 808–09
    (holding that organization
    17
    charging for nursing-home services was entitled to property tax exemption because
    “[t]he evidence in the record that no one has ever been denied admission nor
    discharged [from the nursing home] because of inability to pay is uncontradicted”);
    NHH-Canal St. Apts., Inc. v. Harris Cty. Appraisal Dist., 
    2015 WL 7306541
    , at *4
    (Tex. App.—Houston [14th Dist.] Nov. 19, 2015, no pet.) (substitute mem. op.)
    (holding that NHH-Canal Street, which operated a low-income housing complex,
    was entitled to property-tax exemption under Section 11.18(d)(2), even though it
    charged rent and had screening requirement that tenants have incomes greater than
    1.5 times rental amount). As recognized by one court, “An organization which
    provides housing, support or medical care for the elderly and infirm is not to be
    denied tax exemption merely because some, or even a majority, of its patients are
    able to pay for their own care.” Dall. Cty. Appraisal Dist. v. The Leaves, Inc., 
    742 S.W.2d 424
    , 427 (Tex. App.—Dallas 1987, writ denied).
    In its motion, HCAD also pointed out that NCR has an eviction policy that
    “relates directly to a tenant’s ability to pay.” HCAD asserted that the eviction
    policy showed that NCR had “affirmatively consider[ed] the ability to pay before
    accepting a tenant.” NCR acknowledged that it had an eviction policy; however, it
    asserted that it did not enforce the policy. To counter HCAD’s argument, NCR
    pointed to a corporate resolution that had been passed by its board of trustees in
    1996. The resolution provided,
    18
    [NCR] has a long-standing corporate policy to maintain in residence
    any senior citizen resident who becomes unable to pay the regular
    charges if, after investigation, the Board of Trustees determines that
    said resident is without financial ability to pay.
    This policy is limited only by financial constraints on the corporation.
    Financial assistance may be accomplished by: applying National
    Church Residences or the subsidiary’s own resources; seeking funds
    from local and federal welfare units; soliciting funds from other
    organizations . . . .
    NCR also cited the following affidavit testimony of Vice President Van
    Camp: “If a resident cannot pay his or her rent in a timely manner, NCR staff . . .
    will assist the resident in obtaining additional assistance.” He explained that “[t]he
    assistance can be obtained through governmental agencies or non-profit
    organizations such as churches.” He further stated that, “[i]f assistance cannot be
    obtained, NCR staff will work with the resident to formulate a reasonable payment
    plan.” Van Camp testified that “NCR did not evict any residents in 2012 or in
    2013 for non-payment of rent.” In light of this evidence, we agree with NCR that
    its eviction policy did not conclusively establish that NCR considered its residents’
    ability to pay when deciding whether to admit or to retain a resident.
    We conclude that HCAD did not show as a matter of law that NCR provided
    housing and related services to its residents based on the residents’ ability to pay.
    We hold that the trial court erred when it granted HCAD’s motion for summary
    judgment.
    19
    C.    Analysis: NCR’s Motion for Summary Judgment
    Next, we determine whether NCR met its summary-judgment burden to
    establish that it was entitled to its tax-exemption claim for tax years 2012 and
    2013. To meet this burden, NCR had to conclusively establish that it provided
    housing and related services to its residents without regard to the residents’ ability
    to pay for those services.
    In its motion for summary judgment, NCR asserted that the phrase “without
    regard to the beneficiaries’ ability to pay” does not preclude all consideration of a
    beneficiary’s ability to pay; rather, it means that an organization seeking a tax
    exemption cannot “discriminate” against those who are not able to pay. 1 To
    support its assertion, NCR relied on City of McAllen v. Evangelical Lutheran Good
    Samaritan Society, 
    530 S.W.2d 806
    (Tex. 1975). There, the Supreme Court of
    Texas determined that a non-profit organization, Evangelical Lutheran Good
    1
    In its motion for summary judgment, NCR also asserted that its consideration of
    its residents’ ability to pay should not preclude it from receiving a tax exemption
    to that extent that HUD regulations require it to consider a prospective resident’s
    ability to pay. However, Tax Code Sections 11.18(d)(3) and (13) make no
    exceptions for a charitable organization to receive a tax exemption on the basis
    that the organization must consider the beneficiaries’ ability to pay in order to
    comply with governmental regulations. NCR’s “interpretation would have us
    judicially amend the statute to add an exception not implicitly contained in the
    language of the statute.” Fitzgerald v. Advanced Spine Fixation Sys., Inc., 
    996 S.W.2d 864
    , 867 (Tex. 1999). We note that “[w]e may add words into a statutory
    provision only when necessary to give effect to clear legislative intent. Only truly
    extraordinary circumstances showing unmistakable legislative intent should divert
    us from enforcing the statute as written.” 
    Id. NCR has
    not shown such legislative
    intent here.
    20
    Samaritan Society (“the Society”), was entitled to a property-tax exemption as a
    “purely public charity” under now-repealed Section 7 of Texas Revised Civil
    Statute article 7150. 
    Id. at 808.
    Section 7 required that, to be a purely public
    charity, an organization had to provide its benefits “without regard to poverty or
    riches of the recipient.”2    See N. Alamo Water 
    Supply, 804 S.W.2d at 897
    (discussing content and previous court interpretations of article 7150).
    In its analysis, the City of McAllen court found it noteworthy that the Society
    had “established a policy to the effect that ‘no person who applies for treatment or
    care is denied admission or once admitted is discharged because of poverty or
    riches, creed, station or color.’” City of 
    McAllen, 530 S.W.2d at 809
    (emphasis
    added).   The court explained, however, that “a mere charter declaration of a
    worthwhile purpose will not make an institution one of purely public charity if it is
    not one in fact.” 
    Id. In other
    words, the Society needed to show that it was
    actually putting its stated policy into practice.       See 
    id. Relevant to
    this
    determination, the City of McAllen court noted that “[e]vidence presented at the
    trial reflected that although some compensation is received from all patients, either
    directly from paying patients or indirectly through welfare assistance, some 10
    percent of the patients at the [] facility fail to pay the cost of their care.” 
    Id. In 2
          Section 7 of Texas Revised Civil Statute article 7150 has been recognized as a
    predecessor statute to Tax Code Section 11.18(d). See N. Alamo Water Supply
    Corp. v. Willacy Cty. Appraisal Dist., 
    804 S.W.2d 894
    , 897 (Tex. 1991).
    21
    other words, the Society, as a charity, bore the cost of the services it provided for
    10 percent of its residents. Based on the evidence that the Society provided
    services to those for which it never received any form of payment, the court
    determined that the Society had put its policy into practice because “[t]he evidence
    in the record that no one has ever been denied admission nor discharged because of
    inability to pay is uncontradicted.” Id.; see also The 
    Leaves, 742 S.W.2d at 430
    (upholding trial court’s determination that owner of nursing home was entitled to
    exemption under Section 11.18(d) when evidence showed, inter alia, that facility
    did not “turn away patients who cannot pay”).
    NCR asserts that the evidence it offered to support summary judgment in
    this case is analogous to that offered to support the tax exemption in City of
    McAllen. We disagree. The type of evidence offered in City of McAllen is not
    present in the instant summary-judgment record.
    In City of McAllen, the evidence established that, although 10 percent of the
    nursing home residents never paid for the services provided to them, the Society
    nonetheless provided services to those non-paying residents. See City of 
    McAllen, 530 S.W.2d at 809
    . Here, although Van Camp testified that no resident was
    evicted for nonpayment of rent, that testimony was significant only if a resident
    had actually failed to pay rent. Unlike in City of McAllen, NCR did not show that
    any resident had failed to pay rent and had nonetheless been permitted to remain at
    22
    the Property during the subject tax years.3 Thus, even if we were to accept NCR’s
    general assertion that the phrase “without regard to the beneficiaries ability to pay”
    means simply that an organization seeking a tax exemption cannot discriminate
    against those unable to pay, NCR did not establish its entitlement to summary
    judgment because it did not show that any resident was unable to pay the rent; that
    is, NCR did not show that it provided housing to a resident even though the
    resident did not pay, as was shown in City of McAllen.
    As another basis for summary judgment, NCR asserts that an analysis of its
    “total operations” show that it provided housing and related services to its residents
    without regard to their ability to pay. To support its “total operations” argument,
    NCR relies on the following language from NHH-Canal Street Apartments:
    We hold the “ultimate consideration” should turn on the totality of the
    services NHH-Canal Street provided at or below cost, or in the case of
    programs and services, at no cost. . . . The City of McAllen court’s
    rationale is instructive and controls the outcome here. Key to that
    holding is not that services were provided free of charge or that
    certain patients contributed toward the cost of their care and certain
    patients paid little or nothing. See City of 
    McAllen, 530 S.W.2d at 809
    –10. Rather, the “ultimate consideration” is based on an
    evaluation of the total operation and whether the charitable
    3
    At oral argument, NCR pointed out that the resident list, dated October 12, 2012,
    indicated that a number of residents had negative account balances, ranging from a
    negative balance of $1.00 to $37.00. However, no other evidence was offered to
    explain the origin of the negative balances; nor was it apparent how long each
    negative balance had been pending. In other words, it is not clear whether the
    negative balances corresponded to a failure to pay rent or to some other fee or
    charge.
    23
    organization demonstrated that beneficiaries were not required to pay
    the full cost of services received. 
    Id. NHH-Canal St.
    Apts., 
    2015 WL 7306541
    , at *4
    In NHH-Canal Street Apartments, the evidence had shown that NHH-Canal
    Street provided housing and “other support, including assistance with securing
    employment, managing finances, education assistance, social programs, nutritional
    information, health screenings and counseling” to its residents. 
    Id. at *1.
    With
    regard to its operations, the evidence had shown as follows:
    The rent levels are substantially below-market rental rates due to large
    contributions which eliminated debt for the construction and operation
    of the apartments. The rents do not fund all of the resident services
    provided at NHH–Canal. As a result, NHH-Canal operates at a loss
    on an annual basis. Additionally, because the rents do not cover the
    total cost of operating expenses (rent and other services provided),
    New Hope Housing [NHH–Canal’s parent company] subsidizes the
    operations at NHH–Canal Street. Finally, the evidence reflects that
    NHH–Canal Street was constructed entirely through charitable
    contributions, rendering the operation debt-free. When taken as a
    whole (below-market rent, costs of resident services programs and
    debt-free construction), for the tax years at issue, 65–75% of NHH-
    Canal Street’s costs are charitable.
    
    Id. at *3.
    After evaluating NHH-Canal’s total operations, the court held “the
    evidence conclusively established that NHH–Canal Street is a charitable
    organization which engages exclusively in serving the ‘impoverished’ without
    regard to their ability to pay, and it should not be denied the tax exemption of
    Section 11.18(d)(2).” 
    Id. at *4.
    24
    Here, NCR argues that an evaluation of its total operations shows that it
    serves its residents without regard to their ability to pay because its residents do
    not pay the full cost of the housing or supportive services provided.           NCR
    emphasizes that all of its residents pay less than market rent; instead, each resident
    pays the non-subsidized portion of the market rent as determined by a HUD
    formula.
    The evidence showed that market rent for NCR’s apartments is $389. Based
    on the HUD formula, some tenants paid as little as $13 per month with most
    residents paying between $100 and $200 per month.             HUD paid NCR the
    difference between what the tenant paid and the market rent of $389. In other
    words, between the resident’s payment and HUD’s payment, NCR received the full
    monthly market rent of $389, unless a resident failed to pay. Here, NCR points to
    no evidence that, during tax years 2012 and 2013, it was not receiving the full $389
    market rent each month for each apartment; that is, it points to no evidence that its
    residents were not paying their portion of the market rent. To the contrary, the list
    offered by NCR—showing what each resident paid in monthly rent and what HUD
    paid for each apartment—indicated that NCR was paid the market rent of $389 for
    its apartments as of October 12, 2012.
    Additionally, in NHH-Canal Street Apartments the evidence showed that,
    considering its total operations, NHH-Canal Street did not receive sufficient funds
    25
    from its residents to cover the cost of the housing provided; rather, 65–75% of
    NHH–Canal Street’s costs were paid for by its parent company or through
    charitable contributions to the organization. See 
    id. at *4;
    see also City of 
    McAllen, 530 S.W.2d at 808
    (recognizing as significant evidence that the Society did not
    receive sufficient funds from its residents, including the resident’s welfare
    payments, to cover all costs of services provided); Dall. Cnty. Appraisal 
    Dist., 742 S.W.2d at 427
    (granting exemption when 14%, or $135,000, of facility’s revenue
    was derived from charitable contributions to cover shortfall of payments made by
    residents). Here, in contrast, the evidence did not establish that NCR covered any
    portion of the cost of providing services to its residents for tax years 2012 and
    2013 with charitable funds rather than with funds derived from rental payments
    received either directly from individual residents or from HUD subsidies. We
    recognize that NCR offered financial and auditing records for the Property in
    support of its motion for summary judgment; however, the records are less than
    clear with respect to the issue of its total operations, and NCR offered no assistance
    in interpreting the records for purposes of this analysis.
    We further note that NCR offered affidavit evidence indicating that it
    “provides its tenants with an allowance to assist in meeting their electric utility
    obligations.” However, NCR offered no evidence regarding whether it provided
    26
    such assistance specifically during tax years 2012 and 2013 or regarding any of the
    particulars of any allowances that it had given.
    NCR also offered evidence indicating that various medical, social, and
    educational services were available, without charge, to its residents. However, in
    contrast to the evidence in NHH-Canal Street Apartments, there was no evidence
    here establishing that the cost of these services was borne by NCR during the
    relevant tax years. See NHH-Canal St. Apts., 
    2015 WL 7306541
    , at *4. In fact, it
    appears that a number of the services listed by NCR were part of the federally-
    funded service coordination program available at the Property.
    In short, after considering the totality of NCR’s operations, the evidence was
    not sufficient to show, as it had in NHH-Canal Street Apartments, what portion, if
    any, of the costs of the housing or the supportive services were charitable. Thus,
    the evidence regarding the totality of NCR’s operations failed to conclusively show
    as a matter of law that NCR provided permanent housing or other support to its
    residents without regard to the residents’ ability to pay.
    We conclude that NCR did not conclusively establish its right to a property
    tax exemption under Tax Code section 11.18(d). We hold that the trial court did
    not err when it denied NCR’s motion for summary judgment.
    We sustain NCR’s sole issue to the extent that it challenged the trial court’s
    granting of HCAD’s motion for summary judgment, but we overrule NCR’s issue
    27
    to the extent that it asserts the trial court erred by denying its own motion for
    summary judgment.
    Conclusion
    We reverse the judgment of the trial court and remand for further
    proceedings.
    Laura Carter Higley
    Justice
    Panel consists of Justices Higley, Bland, and Massengale.
    28