In the Interest of A.Y.C., a Child v. Texas Department of Family and Protective Services ( 2023 )


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  • Affirmed in Part, Reversed and Remanded in Part, and Majority and
    Dissenting Opinions filed March 9, 2023.
    In The
    Fourteenth Court of Appeals
    NO. 14-22-00361-CV
    IN THE INTEREST OF A.Y.C., A CHILD
    On Appeal from the 313th District Court
    Harris County, Texas
    Trial Court Cause No. 2020-02304J
    MAJORITY OPINION
    D.C. (“Mother”) and H.G.G. (“Father”) appeal the trial court’s Final Decree
    for Termination of their parental rights to their son A.Y.C. (“Adam”).1 Mother
    contends in four issues that (1) the evidence is legally and factually insufficient to
    support termination of her parental rights pursuant to Texas Family Code section
    161.001(b)(1) (D) and (E); (2) the evidence is legally and factually insufficient to
    support the trial court’s finding that termination of Mother’s parental rights is in the
    1
    We use pseudonyms or initials to refer to the child and parents involved in this case. See 
    Tex. Fam. Code Ann. § 109.002
    (d); Tex. R. App. P. 9.8(b)(2).
    1
    child’s best interest; and (3) the trial court abused its discretion when it appointed
    the Department of Family and Protective Services (the “Department”) as the sole
    managing conservator of the child. Father contends in five issues that (1) the trial
    court lacked jurisdiction “to sign a decree terminating the parental rights of” Father;
    (2) the evidence is legally and factually insufficient to support termination of his
    parental rights pursuant to Texas Family Code section 161.001(b)(1) (D), (E), (N),
    and (O); and (3) the evidence is legally and factually insufficient to support the trial
    court’s finding that termination of Father’s parental rights is in the child’s best
    interest. We affirm in part and reverse and remand in part.
    BACKGROUND
    Adam was born in Honduras in 2013. On December 5, 2020, when Adam was
    almost eight years old, the Department received a referral alleging sexual abuse of
    Adam by David Calderon. The referral also alleged as follows:
    [T]he child was alleged to have been smuggled to the United States
    from Honduras also by Mr. Calderon. There are also allegations of
    physical abuse by Mr. Calderon and medical neglect. The child has
    been in three different homes since arriving to the United States. One
    being that of David Calderon, one being that of [Ms.] Portillo, and one
    being that of [Ms.] Manzanares. It is unknown how long [Adam] was
    in the care of Mr. Calderon. He was alleged to be with Ms. Portillo for
    approximately 22 days, and with Ms. Manzanares for approximately
    three days. Ms. Portillo allegedly received [Adam] from Mr. Calderon,
    who was supposed to be giving her money to keep [Adam]. Ms. Portillo
    met Ms. Manzanares at her church. Ms. Manzanares was called by Mr.
    Caldron and threatened to take [Adam] from Ms. Portillo, stating that
    another woman will be calling to meet her with the other kids and that
    she needs to appear with [Adam] at that time. Ms. Manzanares and her
    adult son reported this to the police and turned over [Adam] at that time
    to Child Protective Services.
    On December 8, 2020, the Department filed its Original Petition for Protection
    of a Child for Conservatorship, and for Termination in a Suit Affecting the Parent-
    2
    Child Relationship. That same day, the trial court signed an Order for Protection of
    a Child in an Emergency, appointing the Department as emergency temporary sole
    managing conservator of the child. Adam was placed in a foster home.
    On November 29, 2021, Mother and Father filed a Joint Counter-Petition in
    Suit Affecting the Parent-Child Relationship and Request for Temporary Orders,
    pleading for a return of the child to his parents.
    The trial judge conducted a bench trial over three days, December 7, 2021,
    January 26, 2022 and February 25, 2022. Mother and Father appeared via WhatsApp
    with a certified Spanish interpreter; they were represented by their respective
    attorneys. The court heard testimony from the caseworker, Cali Crawford; the foster
    mother, C. Tanner; the supervisor, Yolanda Jenkins; another foster mother, D.
    Winger; the investigator, Karla Rodas; a cousin of Adam, Belki Hernandez; and
    Mother and Father.
    On May 4, 2022, the trial court signed a “Final Decree for Termination.” The
    court found that termination of Mother’s and Father’s parental rights was in the
    child’s best interest and was justified under several subsections of section
    161.001(b)(1) of the Texas Family Code. Mother’s parental rights were terminated
    pursuant to section 161.001(b)(1) (D) and (E) of the Texas Family Code. See Tex.
    Fam. Code § 161.001(b)(1)(D), (E). Father’s parental rights were terminated
    pursuant to section 161.001(b)(1)(D), (E), (N), and (O) of the Texas Family Code.
    See id. § 161.001(b)(1)(D), (E), (N), (O). The trial court appointed the Department
    to be the child’s sole managing conservator. Mother and Father timely appealed.
    ANALYSIS
    Mother presents four issues on appeal, arguing that the (1) evidence is legally
    and factually insufficient to support termination of her parental rights pursuant to
    3
    Texas Family Code section 161.001(b)(1) (D) and (E); (2) evidence is legally and
    factually insufficient to support the trial court’s finding that termination of her
    parental rights is in the child’s best interest; and (3) trial court abused its discretion
    when it appointed the Department to be the sole managing conservator of the child
    because the evidence is insufficient to support the appointment. Father presents five
    issues on appeal, contending that the (1) trial court lacked jurisdiction “to sign a
    decree terminating the parental rights of” Father; (2) evidence is legally and factually
    insufficient to support termination of his parental rights pursuant to Texas Family
    Code section 161.001(b)(1) (D), (E), (N), and (O); and (3) evidence is legally and
    factually insufficient to support the trial court’s finding that termination of Father’s
    parental rights is in the child’s best interest.
    I.     Jurisdiction
    Considering that Mother and Father are foreign nationals living in their home
    country of Honduras and Adam is an undocumented foreign national from Honduras,
    we first address subject matter jurisdiction before turning to the parties’ arguments
    on the merits.
    “‘A court may exercise only the jurisdiction accorded it by the constitution or
    by statute.’” Estate of Nicholas, No. 14-19-00716-CV, 
    2020 WL 1469519
    , at *4
    (Tex. App.—Houston [14th Dist.] Mar. 26, 2020, pet. denied) (quoting Goodman v.
    Summit at W. Rim, Ltd., 
    952 S.W.2d 930
    , 933 (Tex. App.—Austin 1997, no pet.));
    Vantage Sys. Design, Inc. v. Raymondville Indep. Sch. Dist., 
    290 S.W.3d 312
    , 317–
    18 (Tex. App.—Corpus Christi 2009, pet. denied) (subject matter jurisdiction is
    authorized by constitution or statute); Webb v. Tex. Prop. & Cas. Ins. Guar. Ass’n,
    No. 03-03-00764-CV, 
    2005 WL 3234580
    , at *2 (Tex. App.—Austin Dec. 2, 2005,
    no pet.) (mem. op.) (subject matter jurisdiction refers to the kind of controversies a
    court has authority to hear—authority conferred by constitution or statutes).
    4
    Subject matter jurisdiction is never presumed, cannot be conferred by consent
    or estoppel, and cannot be waived. See Wilmer-Hutchins Indep. Sch. Dist. v.
    Sullivan, 
    51 S.W.3d 293
    , 294 (Tex. 2001) (per curiam); Waco Indep. Sch. Dist. v.
    Gibson, 
    22 S.W.3d 849
    , 850 (Tex. 2000); Dubai Petroleum Co. v. Kazi, 
    12 S.W.3d 71
    , 76 (Tex. 2000); Tex. Ass’n of Bus. v. Tex. Air Control Bd., 
    852 S.W.2d 440
    , 443-
    44 (Tex. 1993). Even if not raised, issues affecting jurisdiction must be reviewed sua
    sponte. M.O. Dental Lab v. Rape, 
    139 S.W.3d 671
    , 673 (Tex. 2004) (per curiam);
    Gantt v. Gantt, 
    208 S.W.3d 27
    , 30 (Tex. App.—Houston [14th Dist.] 2006, pet.
    denied).
    In his first issue, “Father challenges whether the trial court maintained subject
    matter jurisdiction, which granted authority to sign a decree terminating the parental
    rights of the appellant, a foreign national living in his home country of Honduras,
    and the child is an undocumented foreign national from Honduras.” In that regard,
    Father “asserts the trial court should have allowed the federal authorities to hear this
    dispute as (1) the issues involved require the special competence of the agency, and
    (2) great benefit is derived from the agency’s uniform interpretation of its laws and
    regulations.” He also states: “Appellant argues DINAF was the appropriate
    governmental agency, which the appellant believed which could provide a remedy.”
    Mother had filed an action with DINAF (Direccion de Niñez Adolescencia y
    Familia) in Honduras.
    However, Father does not cite any applicable authorities nor does he present
    a clear and concise argument for his assertions as required by Texas Rule of
    Appellate Procedure 38.1(i) (requiring that an appellant’s “brief must contain a clear
    and concise argument for the contentions made, with appropriate citations to
    authorities and to the record”). See Tex. R. App. P. 38.1(i). Nonetheless, as we
    explain below, we conclude that the trial court had jurisdiction in this case.
    5
    A district court’s statutory authority for subject matter jurisdiction over suits
    involving child custody is found in the Uniform Child Custody Jurisdiction and
    Enforcement Act (“UCCJEA”), as incorporated in the Texas Family Code. See 
    Tex. Fam. Code Ann. §§ 102.011
    , 152.201; Arteaga v. Tex. Dep’t of Protective & Regul.
    Servs., 
    924 S.W.2d 756
    , 759 (Tex. App.—Austin 1996, writ denied). The UCCJEA
    applies to a suit by the State to terminate parental rights. See 
    Tex. Fam. Code Ann. § 152.102
    (4) (“Child custody proceeding” includes a proceeding for termination of
    parental rights.); Arteaga, 
    924 S.W.2d at 760
    .
    As relevant here, section 102.011(a) (“Acquiring Jurisdiction over
    Nonresident”) provides: “The court may exercise status or subject matter jurisdiction
    over the suit as provided by Chapter 152.” See 
    Tex. Fam. Code Ann. § 102.011
    (a).
    Further, section 152.201(a)(1) (“Initial Child Custody Jurisdiction”) provides, as
    applicable here, that a Texas court has jurisdiction to make an initial custody
    determination if “this state is the home state of the child on the date of the
    commencement of the proceeding.” See 
    Tex. Fam. Code Ann. § 152.201
    (a)(1).
    Thus, the UCCJEA confers jurisdiction to Texas courts if Texas is the child’s
    home state at the time the suit is filed. See 
    Tex. Fam. Code Ann. § 152.201
    (a)(1);
    Arteaga, 
    924 S.W.2d at 760
    . The statute defines the child’s home state as the state
    in which the child lived with a parent or a person acting as a parent for at least six
    consecutive months immediately before the commencement of the termination of
    parental rights proceeding. See 
    Tex. Fam. Code Ann. § 152.102
    (7); Arteaga, 
    924 S.W.2d at 760
    .
    The Department filed its Original Petition for Protection of a Child for
    Conservatorship, and for Termination in a Suit Affecting the Parent-Child
    Relationship on December 8, 2020, asserting that the trial court has home state
    jurisdiction and that no other court has continuing, exclusive jurisdiction over the
    6
    child. The court held a full adversary hearing on December 29, 2020, at which the
    parents appeared via phone with their respective counsel. After hearing evidence and
    argument of counsel, the trial court stated in its order that, based on the evidence
    presented, it “finds that all necessary prerequisites of the law have been satisfied and
    that this Court has jurisdiction of this case and of all the parties.” Both Father and
    Mother appeared in the Texas courts without filing a plea to the jurisdiction or a
    special appearance. They affirmatively asked the Texas courts to return Adam to
    them.
    Further, during the bench trial proceedings, evidence revealed that after Adam
    travelled with Calderon from Honduras to the United States in June 2019, Calderon
    took Adam to stay with Belki Hernandez (a relative of Adam) in Houston for six
    months from June to December 2019. Calderon then forcibly took Adam from
    Belki’s house. Thereafter, Adam stayed with Calderon (and only shortly with
    babysitters Portillo and Manzanares) in Houston. The parties do not dispute the
    evidence or the trial court’s finding that Texas was Adam’s home state six months
    before the Department commenced the termination of parental rights proceeding.
    The trial court thus properly exercised subject matter jurisdiction over Adam’s
    termination proceeding. We recognize that Adam’s parents are foreign nationals
    who are still living in Honduras. However, we note that the UCCJEA also applies to
    international disputes. See 
    Tex. Fam. Code Ann. § 152.105
    (a) (“International
    Application of Chapter”; “A court of this state shall treat a foreign country as if it
    were a state of the United States for the purpose of applying this subchapter and
    Subchapter C”); Arteaga, 
    924 S.W.2d at 760
    .
    The dissent argues that the court does not have jurisdiction because no one
    was acting as a parent for Adam. This was true at the time of the emergency removal
    but after being in the Department’s care for six months the statutory requirements
    7
    have now been met. See In the Interest of F.M.-T, No. 02-13-00230-CV, 
    2013 WL 5517915
    , at * 2–3 (Tex. App.—Fort Worth Oct. 3, 2013, no pet.) (mem. op.). The
    dissent does not discuss what would now happen to Adam under its holding. Is he
    under a permanent emergency order? What should the Department do with Adam?
    We overrule Father’s first issue.
    II.   Predicate Grounds for Termination
    Mother argues in her first and second issues that the evidence is legally and
    factually insufficient to support termination of her parental rights pursuant to Texas
    Family Code section 161.001(b)(1) (D) and (E). Father argues in his second, third,
    and fourth issues that the evidence is legally and factually insufficient to support
    termination of his parental rights pursuant to Texas Family Code section
    161.001(b)(1) (D), (E), (N), and (O).
    A.     Standard of Review and Burden of Proof
    Due to the severity and permanency of the termination of parental rights, the
    law imposes a heightened burden of proof, requiring clear and convincing evidence.
    In re L.E.R., 
    650 S.W.3d 771
    , 782 (Tex. App.—Houston [14th Dist.] 2022, no pet.);
    see also 
    Tex. Fam. Code Ann. § 161.001
    ; In re J.F.C., 
    96 S.W.3d 256
    , 265–66 (Tex.
    2002). This heightened standard of review is mandated not only by the Family Code
    but also by the Due Process Clause of the United States Constitution. In re E.N.C.,
    384 S.W.3d at 802. The Family Code defines clear and convincing evidence as “the
    measure or degree of proof that will produce in the mind of the trier of fact a firm
    belief or conviction as to the truth of the allegations sought to be established.” 
    Tex. Fam. Code Ann. § 101.007
    ; In re E.N.C., 384 S.W.3d at 802.
    This heightened burden of proof results in heightened standards of review for
    evidentiary sufficiency. In re L.E.R., 650 S.W.3d at 782; In re V.A., 
    598 S.W.3d 317
    ,
    8
    327 (Tex. App.—Houston [14th Dist.] 2020, pet. denied). For a legal sufficiency
    challenge, we consider all of the evidence in the light most favorable to the finding
    to determine whether a reasonable factfinder could have formed a firm belief or
    conviction that its finding was true. In re J.F.C., 
    96 S.W.3d 256
    , 266 (Tex. 2002).
    We assume the factfinder resolved disputed facts in favor of its finding if a
    reasonable factfinder could do so, and we disregard all controverting evidence a
    reasonable factfinder could disbelieve. 
    Id.
    For a factual sufficiency challenge, we consider and weigh all the evidence,
    including disputed or conflicting evidence, to determine whether a reasonable
    factfinder could have formed a firm belief or conviction that its finding was true. In
    re L.E.R., 650 S.W.3d at 782; see also In re C.H., 
    89 S.W.3d 17
    , 25 (Tex. 2002).
    “‘If, in light of the entire record, the disputed evidence that a reasonable factfinder
    could not have credited in favor of the finding is so significant that a factfinder could
    not reasonably have formed a firm belief or conviction, then the evidence is factually
    insufficient.’” In re J.O.A., 
    283 S.W.3d 336
    , 344 (Tex. 2009) (quoting In re J.F.C.,
    96 S.W.3d at 266).
    B.     Predicate Findings under Section 161.001(b)(1)(D) and (E)
    Parental rights can be terminated upon proof by clear and convincing evidence
    that (1) the parent has committed an act prohibited by section 161.001(b)(1); and (2)
    termination is in the best interest of the child. 
    Tex. Fam. Code Ann. § 161.001
    (b)(1),
    (2); In re M.P., 
    639 S.W.3d 700
    , 701-02 (Tex. 2022) (per curiam). Only one
    predicate finding under section 161.001(b)(1) is necessary to support a judgment of
    termination when there also is a finding that termination is in the child’s best interest.
    In re M.P., 639 S.W.3d at 702; see also In re A.V., 
    113 S.W.3d 355
    , 362 (Tex. 2003).
    Here, the trial court made predicate termination findings pursuant to Texas
    Family Code section 161.001(b)(1)(D) and (E), and Mother and Father challenge the
    9
    legal and factual sufficiency of the evidence to support the trial court’s findings on
    these predicate grounds.
    1.     Applicable Law
    Termination under subsection (D) requires clear and convincing evidence that
    the parent “knowingly placed or knowingly allowed the child to remain in conditions
    or surroundings which endanger the physical or emotional well-being of the child.”
    
    Tex. Fam. Code Ann. § 161.001
    (b)(1)(D). Termination under subsection (E)
    requires clear and convincing evidence that the parent “engaged in conduct or
    knowingly placed the child with persons who engaged in conduct which endangers
    the physical or emotional well-being of the child.” 
    Id.
     § 161.001(b)(1)(E). In these
    contexts, “endanger” means “to expose to loss or injury; to jeopardize.” In re M.C.,
    
    917 S.W.2d 268
    , 269 (Tex. 1996) (per curiam); In re S.R., 
    452 S.W.3d 351
    , 360
    (Tex. App.—Houston [14th Dist.] 2014, pet. denied) (“‘To endanger’ means to
    expose a child to loss or injury or to jeopardize a child’s emotional or physical
    health.”). Endangerment encompasses “more than a threat of metaphysical injury or
    the possible ill effects of a less-than-ideal family environment,” but it is not
    necessary that the conduct was directed at the child or that the child actually suffered
    injury. In re M.C., 917 S.W.2d at 269; In re L.E.R., 650 S.W.3d at 783.
    Subsections (D) and (E) differ with respect to the source of the danger to the
    child. Endangerment under (D) focuses on evidence related to the child’s
    environment, i.e., the acceptability and suitability of living conditions rather than
    parental conduct in the home, though parental conduct is certainly relevant to the
    child’s environment. In re J.D., 
    436 S.W.3d 105
    , 114 (Tex. App.—Houston [14th
    Dist.] 2014, no pet.); see also In re S.R., 
    452 S.W.3d at
    360
    Under subsection (E), the relevant inquiry is whether evidence exists that the
    endangerment of the child’s physical and emotional well-being was the direct result
    10
    of the parent’s conduct, including acts, omissions, or failures to act. In re S.R., 
    452 S.W.3d at 360
    . Unlike subsection (D), termination under subsection (E) must be
    supported by evidence of a voluntary, deliberate, and conscious course of conduct
    by the parent and not a single act or omission. 
    Id.
    In evaluating endangerment under subsection (D), courts consider the child’s
    environment before the Department obtained custody of the child. See In re L.E.R.,
    650 S.W.3d at 784; In re C.W.M.P., No. 14-20-00571-CV, 
    2021 WL 244865
    , at *6
    (Tex. App.—Houston [14th Dist.] Jan. 26, 2021, pet. denied) (mem. op.). Under
    subsection (E), however, courts may consider conduct before and after the
    Department removed the child from the home. In re C.W.M.P., 
    2021 WL 244865
    , at
    *6; In re S.R., 
    452 S.W.3d at 360
    .
    2.     Termination of Mother’s and Father’s Parental Rights under
    Section 161.001(b)(1)(D) and (E)
    We begin by addressing Mother’s first issue, and Father’s second issue in
    which they challenge the legal sufficiency of the evidence to support the trial court’s
    predicate findings under section 161.001(b)(1)(D) and (E). Because the evidence
    concerning these two statutory grounds for termination is interrelated, we
    consolidate our examination of it.
    Evidence showed that Mother and Father allowed their six-year-old son to
    travel with Calderon from Honduras to the United States to enter the country
    illegally. By doing so, Mother engaged in conduct and placed her son in conditions
    that endangered his physical and emotional well-being. Although it was Father who
    made the agreement with Calderon and Mother stated that she did not want Adam
    or any of her children to travel with Calderon, Mother nonetheless testified that she
    “agreed to allow [her] child to be taken by Mr. Calderon to the United States.” At
    the time Mother and Father allowed Adam to travel with Calderon on a 14-day
    11
    journey with a coyote—i.e., a human smuggler—Adam was only six years old, was
    very small for his age, usually ate very little because he only liked certain foods, had
    had pneumonia eight times, had to be hospitalized three times, and had speech
    problems.
    Although Mother testified that she did not think Adam would be “at risk” or
    “in danger” with Calderon during the journey, she also testified that she “thought it
    was dangerous” for Adam to go with Calderon to the United States. Father testified
    he “didn’t know that it could be dangerous for a child to try to enter the United States
    illegally,” Father acknowledged that he is not “clueless about any possible dangers
    a person can possibly face trying to enter the United States illegally.” Both parents
    acknowledged there was no opportunity to talk to Adam during the journey, and they
    could only communicate with the coyote. They also acknowledged that they did not
    pack any clothing for her son to take on the journey but relied on Calderon to provide
    for Adam. Letting their son travel to the United States also subjected Adam to a life
    of uncertainty and instability and thereby endangered his physical and emotional
    well-being.
    Additionally, there is evidence that once Adam and Calderon were in the
    United States, Mother and Father allowed Adam to stay in an environment that
    endangered Adam’s physical and emotional well-being. Belki testified that she was
    concerned about Adam’s “dental needs” and asked Mother to send her documents
    so she could take the child to the dentist and also enroll him in school. But although
    Mother testified that she sent documents to Belki, Belki stated that she never
    received a birth certificate or other papers for Adam during the time he lived with
    her. Adam’s medical needs were not addressed and met.
    Further, Mother and Father allowed their son to remain in Calderon’s care
    even though they knew he was abusing Adam. Mother told the foster mother,
    12
    Tanner, that she knew Calderon mistreated her son. Mother told the investigator,
    Rodas, that Adam had complained about being mistreated by Calderon and “being
    locked in the closet in the dark.” Mother also told Rodas that Adam complained
    about staying at Devar’s house (Calderon’s sister in law) and that Devar’s children
    sometimes placed roaches on Adam’s plate. Calderon stayed with Adam at Devar’s
    house for over a year before moving to another apartment.
    Considering the evidence in the light most favorable to the trial court’s ruling,
    we conclude the trial court could have formed a firm belief or conviction that Mother
    and Father (1) knowingly placed and allowed Adam to remain in conditions or
    surroundings which endangered his physical or emotional well-being, and (2)
    engaged in conduct or knowingly placed Adam with persons who engaged in
    conduct which endangered Adam’s physical or emotional well-being. See 
    Tex. Fam. Code Ann. § 161.001
    (b)(1)(D), (E). Because we determine that there is legally
    sufficient evidence to support the trial court’s finding of endangerment under
    subsection (D) and (E), we overrule Mother’s first issue and Father’s second issue.2
    2
    Due to our disposition below, we need not address Mother’s second issue in which she contends
    that the evidence is factually insufficient to support the trial court’s endangerment finding under section
    161.001(b)(1)(D) and (E). This is so because, even were we to sustain Mother’s factual sufficiency
    challenge raised in her second issue, Mother would not be granted any more relief than we have afforded
    her below. See In re T.S., No. 01-22-00054-CV, 
    2022 WL 4474277
    , at *17 (Tex. App.—Houston [1st Dist.]
    Sept. 27, 2022, no pet. h.) (mem. op. on reh’g); In re M.A.J., 
    612 S.W.3d 398
    , 408-09 (Tex. App.—Houston
    [1st Dist.] 2020, pet. denied).
    Having held that the evidence is legally sufficient to support the trial court’s finding of
    endangerment under subsection (D) and (E), we need not address the portions of Father’s third and fourth
    issues in which he asserts that the evidence is legally insufficient to support the trial court’s finding that he
    constructively abandoned Adam and failed to comply with the provisions of a court order that specifically
    established the actions necessary for him to obtain Adam’s return. See 
    id.
     § 161.001(b)(1)(N), (O); In re
    M.P., 639 S.W.3d at 702; In re A.V., 113 S.W.3d at 362 (Only one predicate finding under section
    13
    III.      Best Interest Finding
    Mother complains in her third issue and the Father in his fifth that the evidence
    is legally and factually insufficient to support the trial court’s finding that
    termination of her parental rights is in the child’s best interest.
    A.      Applicable Law
    The purpose of the Department’s intervention in the parent-child relationship
    is to protect the best interest of the child, not to punish parents for their conduct. In
    re A.V., 
    113 S.W.3d 355
    , 361 (Tex. 2003); In re F.M.E.A.F., 
    572 S.W.3d 716
    , 726
    (Tex. App.—Houston [14th Dist.] 2019, pet. denied). “There is a strong presumption
    that the best interest of a child is served by preserving the parent-child relationship.”
    In re F.M.E.A.F., 572 S.W.3d at 726. Therefore, we strictly scrutinize termination
    proceedings in favor of the parent. In re T.S., 
    2022 WL 4474277
    , at *18.
    “Termination of parental rights should not be used as a mechanism to merely
    reallocate children to better and more prosperous parents.” In re M.A.J., 612 S.W.3d
    at 409. Furthermore, “termination is not warranted ‘without the most solid and
    161.001(b)(1) is necessary to support a judgment of termination when there also is a finding that termination
    is in the child’s best interest.).
    Due to our disposition below, we need not address that part of Father’s second issue in which he
    contends that the evidence is factually insufficient to support the trial court’s endangerment finding under
    section 161.001(b)(1)(D) and (E). We also need not address the portions of Father’s third and fourth issues
    in which he contends that the evidence is factually insufficient to support the trial court’s finding that he
    constructively abandoned Adam and failed to comply with the provisions of a court order that specifically
    established the actions necessary for him to obtain Adam’s return. This is so because, even were we to
    sustain his factual sufficiency challenge raised in these issues, Father would not be granted any more relief
    than we have afforded him below. See In re T.S., 
    2022 WL 4474277
    , at *17; In re M.A.J., 612 S.W.3d at
    408-09.
    14
    substantial reasons.’” Id. (quoting Wiley v. Spratlan, 
    543 S.W.2d 349
     (Tex. 1976)).
    The Department’s burden is not merely to prove that a parent should not have
    custody of his or her child; instead, the Department must prove by clear and
    convincing evidence that the parent should no longer have any relationship with his
    or her child. In re T.S., 
    2022 WL 4474277
    , at *18; In re M.A.J., 612 S.W.3d at 409.
    In determining whether the evidence is sufficient to prove that termination is
    in the child’s best interest, courts may consider several non-exclusive factors known
    as the Holley factors: (1) the child’s desires; (2) the child’s present and future
    emotional and physical needs; (3) any present or future emotional and physical
    danger to the child; (4) the parental abilities of the individuals seeking custody; (5)
    the programs available to assist the individuals seeking custody to promote the
    child’s best interest; (6) the plans for the child by the individuals or agency seeking
    custody; (7) the stability of the home or proposed placement; (8) the parent’s acts or
    omissions which may indicate that the existing parent-child relationship is improper;
    and (9) any excuse for the parent’s acts or omissions. See Holley v. Adams, 
    544 S.W.2d 367
    , 371-72 (Tex. 1976).
    Likewise, “[p]roof of acts or omissions providing grounds for termination
    under section 161.001(b)(1) does not relieve the petitioner from proving the best-
    interest element, but the same evidence may be probative of both.” In re A.C., 
    560 S.W.3d 624
    , 631-32 (Tex. 2018); see also In re C.H., 89 S.W.3d at 28. The best
    interest analysis is “child-centered and focuses on the child’s well-being, safety, and
    development.” In re A.C., 560 S.W.3d at 631. A child’s need for permanence through
    the establishment of a stable, permanent home is the paramount consideration in a
    best interest determination. In re B.J.C., 
    495 S.W.3d 29
    , 39 (Tex. App.—Houston
    [14th Dist.] 2016, no pet.).
    15
    B.     Best Interest Finding Regarding Mother and Father
    We now consider the multiple factors to determine whether the evidence in
    the record supports the trial court’s finding that termination of Mother’s and Father’s
    parental rights was in the child’s best interest.
    1.     Child’s Desires
    At the time of trial, Adam was nine years old. Adam did not testify at trial and
    no evidence was presented indicating Adam desired the termination of his
    relationship with Mother and Father or that he even knew the implications of never
    having a relationship with his parents again.
    2.     Present or Future Emotional or Physical Needs and
    Present or Future Emotional or Physical Danger
    The Department did not present any evidence that Mother’s or Father’s home
    was unsatisfactory at the time of trial. Crawford, the caseworker, testified that, in
    October 2021, she sent an email to “the U.S. Consulate and the Honduras Consulate
    to open up a case about . . . possibly doing a home study in Honduras.” But Crawford
    admitted never sending a follow-up email because she did not think it was important
    and because she “asked Mother to follow up with that as we do not do any dealings
    with the consulate and it was just only an effort for us to reach out to them to let
    them know there was a case here in the United States.”
    The Department never inquired about the well-being of Adam’s siblings and
    how Father or Mother provided for their other children or for Adam while he was
    living at home. However, Belki testified that she observed the parents’ relationship
    with Adam while she stayed with the parents in Honduras. She stated that she
    observed the parents with the child and described how well both parents cared for
    Adam. Belki never thought the parents ever tried to put Adam in harm’s way or
    endanger him. She had no concerns about the child’s development or physical
    16
    condition while he was at his parents’ home, and she thought the child was doing
    well and needed no medical attention.
    Mother testified that Adam has always been small for his age but explained
    that Adam was born prematurely at seven months along and was placed in an
    incubator because he had pneumonia. Mother stayed with Adam in the hospital for
    a month after his birth. She testified that she and Father had taken Adam three times
    to the hospital for pneumonia and five times to the health center, showing that
    Mother has been able to get her son medical care when he lived with her at home.
    Mother also stated that Adam was doing well and ate when he was at home, although
    she noted that there “was very little that he would eat” and the “reason was because
    there was some food that he liked and others that he did not like.” With respect to
    Adam’s education, Mother had a teacher come to her house because Adam “was
    very small and he could not go to the school,” and it was very expensive “to take
    him to kinder.”
    Father testified that he and Mother have two other children, a son and a
    daughter who are both younger than Adam. According to Father, only his daughter
    would get pneumonia just as Adam did when he still lived at home. Father stated he
    got his daughter medical care when she was sick and stated that he could get his
    children medical attention at the hospital if they were sick. Father stated that if the
    court were to return Adam home, Father “could provide a safe and stable
    environment to meet his physical and emotional needs.” He stated he has been taking
    care of his family with the money he has been earning, Adam was never without
    food when he was at home, and Mother is capable of caring for Adam and his two
    siblings.
    The Department argues that “the parental misconduct that endangered this
    child in the past may recur in the future,” intimating that because Mother and Father
    17
    allowed Adam to be taken by Calderon to the United States, they again might allow
    someone to take their son to facilitate an easier border crossing. In that regard,
    Crawford testified that she had asked Mother “what would she do if someone was to
    come and take her kid again and she didn’t have much of a response.” However, we
    do not know what Mother’s exact response to Crawford’s question was and whether
    it was just Crawford’s subjective judgment that Mother “didn’t have much of a
    response.” Mother testified that if Adam were returned to her, she would be able “to
    keep him safe.”
    Further, evidence shows that although Mother allowed Adam to travel with
    Calderon, she did not just hand over her son. There is testimony that she fought the
    man who came to take Adam, but the man mistreated her. Mother also denied
    allowing Calderon to take Adam to the United States. She made clear that she did
    not agree with her husband that Calderon could take the child to the United States,
    but that her husband “was in agreement [with Calderon] because it was his cousin
    and that’s why he trusted him.” Although Mother responded that she “agreed to
    allow [her] child to be taken by” Calderon, she also stated that Father would have
    given Calderon another child if Adam had not gone. Mother stated she did not want
    any of her children to go with Calderon. Additionally, evidence shows that Adam
    was not taken from his home until Father actually made an agreement with Calderon.
    Both parents testified they would provide a safe environment for their son.
    Evidence showed that Father only agreed to let Adam travel with Calderon
    because Father trusted his cousin and his cousin kept persistently coming to the
    house. Father also testified that he believed Calderon would keep Adam safe and
    provide for Adam’s food, clothing, and shelter during travel. And the agreement was
    for Calderon to send Adam back once Calderon arrived at his brother’s place in the
    18
    United States. Father testified that he asked Calderon to return Adam home to
    Honduras but Calderon refused.
    We are also mindful of the fact that Mother and Father allowed their son to
    remain with Calderon despite knowing that Calderon had mistreated their son. But
    there is also evidence that Mother had no means to return her son home and that she
    pleaded with Calderon to bring her child back home as he had promised. She stated
    that Calderon “would mock me — he would mock me about him returning the child.”
    To get her son back, Mother stated she travelled two hours by bus with her other two
    children to DINAF. She travelled in February, September, and November 2020, but
    DINAF was closed. In March 2021, DINAF was open and she filed a “Return
    Request” requesting help to bring her son back to Honduras. She also claimed that
    Calderon threatened her when she asked him to send her son home to Honduras.
    According to Mother, Calderon would tell her that he has friends in the police and
    would send them to her house. When Mother told Calderon that she would call the
    police, “he said he was not scared of police because police would do nothing to him.”
    With regard to Adam’s needs, the Department seems to contend that Adam’s
    medical and academic needs can only be met here and cannot be met in Honduras,
    but there is no evidence to support such an assertion. Also, it is somewhat unclear
    what specifically Adam’s current and future needs are. Any acute dental problems
    seem to have been resolved while Adam was with Tanner between July and October
    2021; and at the time of trial, Adam only needed to see the dentist again because one
    of his spacers fell out. The Department did not present any evidence regarding what
    other dental care, if any, Adam needed that could not be provided in Honduras.
    Further, Tanner testified she thought that Adam’s medical needs were “mostly
    related to his development.” The previous foster parent left Tanner “notes they were
    investigating genetic disorders because he is small for his age, but that was on hold
    19
    because he was in so many transitions, so they were going to draw many labs to
    figure that out.” Although Tanner stated that she was a school and pediatric nurse,
    Adam was not in a therapeutic foster placement with her but was in her “home in
    transition” because the Department was waiting for an opening for a therapy
    placement. While Adam was with Tanner, he was evaluated at school and diagnosed
    with “an intellectual disability with an IQ of 36 and a speech impediment.” Adam
    did not speak much when he arrived at Tanner’s home and had not received speech
    therapy yet. He began speech therapy at school but that “was very little.” We note
    that by the time Adam was placed in Tanner’s home, he had been in the
    Department’s care for over seven months without any concrete medical diagnosis
    and attention.
    When asked to describe Adam’s “current medical issues,” his current foster
    mother Winger responded that she “took him to the pediatrician and he was severely
    malnourished, so [the pediatrician] put him on PediaSure and then she referred us to
    a geneticist, endocrinologist and a gastroenterologist.” We note that Adam had been
    nearly 10 months in the Department’s care before being referred to specialists and
    given PediaSure because he was “severely malnourished.” Winger testified that
    Adam’s DNA results revealed that his parents were related, and “this might be why
    [Adam] has some of the issues he has.” The geneticist sent out more DNA for testing
    to determine if Adam has an intellectual disability and why he is not thriving. At the
    time of trial, no definite results were presented. Winger also stated that a
    gastroenterologist treated Adam after tests revealed he had H. pylori bacteria in his
    intestine.
    Winger testified that Adam has speech therapy at school and currently has no
    behavior issues because “he’s able to verbalize his wants and needs and he doesn’t
    have to resort to throwing a tantrum or being aggressive, hitting, because no one
    20
    understands what he’s saying.” Winger testified that Adam “had an English speaking
    teacher and English speaking aides, and was having a hard time. He was having
    meltdowns and he couldn’t communicate”; now he has a bilingual teacher and is in
    a bilingual class.
    Caseworker Crawford also testified regarding the child’s needs, stating that
    Adam has a problem with bedwetting and is on medication for ADHD and PTSD
    and has been seeing a psychiatrist every three months since he came into the
    Department’s care “to address the PTSD and triggers.” Although Adam has
    “completed the geneticist and the gastrologist appointments,” she confirmed Adam
    would not see an endocrinologist until several months after the completion of trial
    some time in April 2022 and over 16 months after Adam came into the Department’s
    care. Crawford testified that the child has a speech impediment and started working
    with a therapist once a week.
    Crawford testified that the child also “has a therapist that comes onto the
    campus that speaks with him for his academics,” but it is unclear what the therapist’s
    specific role is. She testified that Adam had an ARD meeting in November 2021,
    after which he was moved to a different school to receive necessary services and
    accommodations, including having a “bilingual interventionist to translate,” having
    more time to learn a concept and do an activity, having directions read out loud, and
    working with a speech pathologist once a week. Crawford testified that Adam has
    “currently failing” grades, but he is improving. “[H]e still struggles with writing his
    name and recognizing the alphabet.”
    No evidence was presented regarding whether there is any correlation
    between Adam’s academic struggles and his diagnosis with “an intellectual
    disability with an IQ of 36” or what his academic future will likely be with or without
    accommodations. Additionally, there was no testimony that Adam could not receive
    21
    the same accommodations at home in Honduras minus a bilingual teacher, of course,
    because he would be learning and communicating in his native tongue and would
    not need one. Although the court broadly inquired whether Crawford had asked
    Mother “if these services, medical, academic, could be provided to [Adam] if he
    were back in Honduras with” his parents, Crawford replied that Mother had “stated
    that some of these things are not available in the country. And she also lives in a
    mountain area where things are quite far from her home.” Crawford did not specify
    what “things” in particular were not available; nor did the Department question
    Mother at trial about what accommodations, doctors, therapists, medications etc.
    were available or unavailable. The fact that Mother lives in a mountainous area is
    not evidence of the child not being able to get the medical, academic, or emotional
    assistance he needs. Mother has taken her son to the doctor and hospital when he
    needed care and got him a teacher to come to her home. Mother also testified that
    she already found an endocrinologist in Honduras (albeit three hours away from her
    home) whom Adam can see to receive medical care.
    Of importance is also Crawford’s response when asked by the trial court what
    Adam’s genetic condition is and “is there a treatment for that that he’s undergoing
    right now”:
    Currently, he is born with an extra chromosome. He’s not missing any
    chromosomes that is in regards to as far as disability, but he has an extra
    chromosome indicating that Mom and Dad are related. . . . There is no
    treatment at this time as he is born with that chromosome and is part of
    his DNA, there’s no treatment to alter that, but it is recommended for
    therapy as it may contribute to developmental delays. So there’s — as
    far as therapy, speech therapy, getting his accommodations in school,
    keeping up with doctor visits and also keeping up with the monitoring
    of his growth.
    According to Crawford, Adam will need more therapy and medical care in the future,
    but there is no treatment for his condition. In addition to the lack of evidence
    22
    regarding what necessary care the child would not be able to receive in Honduras,
    there also was no evidence presented that Mother could not satisfy her son’s
    emotional needs with her love and care. Belki testified that whenever Mother called
    Adam, he “would like to see her and he would smile and he would laugh . . and
    would only look at her and he would say how are you.” Belki testified that Mother
    would “say how much she missed him and make him laugh.” There also was no
    evidence presented that Father could not satisfy his son’s emotional needs with his
    love and care. Belki testified that she observed how well Father cared for and
    communicated with his son at home, and how “very endearing” he was with him.
    The Department did not present evidence establishing that Mother and Father would
    be unable to meet their son’s current and future needs.
    3.     Parental Abilities and Available Programs
    The Department attacks Mother’s and Father’s parental abilities claiming
    (1) “the evidence is undisputed the parents never took action to provide for” their
    son’s “basic or special needs while he was in the U.S.”, (2) Mother failed to send
    Belki documents so Belki could take Adam to the dentist and enroll him in school,
    and (3) Crawford stated that Mother “didn’t have much of a response” when Mother
    was asked what she would do if someone tried to take her child again. However, as
    noted above, we do not know what Mother’s exact response to Crawford’s question
    was and whether it was just Crawford’s subjective opinion that Mother “didn’t have
    much of a response.” Also, Father testified that he would have sent money for
    Adam’s care if he had the money to do so. And Mother testified that she did not send
    money for her son because Calderon “said he was going to be in charge of the
    expenses of the child.” Although Belki testified that she did not receive any
    documents while Adam lived with her, Mother claimed that she had sent Adam’s
    documents.
    23
    No evidence was presented at trial that Mother negligently supervised Adam,
    acted aggressively or inappropriately toward him, or abused him in any way. Tanner
    testified that Mother appropriately spoke to Adam on the phone while he was in
    Tanner’s care. Belki also testified that during Mother’s daily calls, Adam “would
    like to see her and he would smile and he would laugh . . and would only look at her
    and he would say how are you.” Mother was never “inappropriate with the child”
    during those calls; she “would say that she missed him. She wanted the child to go
    to Honduras. She would say how much she missed him and make him laugh.” Belki
    also testified that while she stayed with the parents in Honduras, she observed how
    well Mother cared for Adam, and Belki had no concerns about the child’s
    development or physical condition while he was at his parents’ home, and she
    thought the child was doing well.
    The Department states that “there is no evidence of any program that could
    have addressed the problems resulting from the parents’ negligence with respect to
    [Adam]” and “the parents never came to the U.S. to do any programs and never
    offered to do any program to address the situation or prevent the dangerous situation
    they allowed to occur to perpetuate in the future.” However, it is unclear how the
    above statements by the Department present an argument showing that termination
    of Father’s parental rights is in Adam’s best interest.
    First, if there is no evidence of available programs, then the lack thereof
    cannot be held against Father and Mother. Second, the Department points to no
    evidence that the parents legally could have come to the United States “to do any
    programs” but refused to do so. Without evidence that it was legally possible for the
    parents to enter the United States and participate in programs, the Department’s
    statements do not support a best interest finding. Third, the Department does not
    point to any evidence, and we did not locate any in the record, to support its assertion
    24
    that the parents “never offered to do any program to address the situation or prevent
    the dangerous situation they allowed to occur to perpetuate in the future.” Fourth,
    there is no evidence before us that the Department offered Father or Mother any
    programs or required them to attend any programs that would have assisted the
    parents in promoting the child’s best interest.
    Regarding parental abilities, the Department contends “the evidence is
    undisputed the parents never took action to provide for or help with [Adam]’s basic
    or special needs while he was in the U.S. and that neglect included after the child
    came in care.” However, there is no evidence that Father or Mother knew of any
    special needs Adam had before coming into the Department’s care. They only knew
    that Adam had issues with his teeth because Belki asked Mother to send Adam’s
    documents so Belki could take him to the doctor; and Belki also wanted documents
    so she could enroll Adam in school. Mother testified that she had sent Belki Adam’s
    documents “again” implying she had already sent them once but Belki had not
    received them. Also, Father testified that he would have sent money for Adam’s care
    if he had the money to do so. Further, Father cannot be expected “to help with”
    Adam’s “special needs” when the Department failed to inform Father or Mother of
    any special needs Adam has. Crawford admitted she never sent the parents any
    documents about Adam’s education, genetic testing, dental work, or medical care.
    Next, the Department claims that “unlike the parents, the Department took
    steps to determine and address this child’s special needs. Namely, the child was put
    with a caregiver who assisted with the child’s educational issues by hiring her own
    private party specialist to make sure [Adam] got accommodations to go to third
    grade. The caregiver worked with him 30 to 45 minutes after school with letters and
    getting used to a pencil/pen in his hand.” But the Department’s assertion is
    disingenuous considering that Adam was placed with this caregiver ten months after
    25
    being in the Department’s care. Thus, Adam had been in the Department’s care for
    over ten months before Winger hired an advocate to ensure Adam would get all the
    educational services he needed and then worked with him to learn the alphabet,
    numbers, and writing his name. It was not until November 2021 that Adam had an
    ARD meeting after which he was moved to a different school to receive all the
    necessary services and recommended accommodations. Accordingly, the
    Department did not address Adam’s “special needs” related to his education for 11
    months.
    The Department also claims that it addressed Adam’s “special needs” because
    “[f]or three months (7/21 to 10/21) the Department also had the child placed with
    Ms. Tanner who was a school nurse and pediatric nurse for about 17 years.” Again,
    this claim is disingenuous because Tanner just happened to be a nurse. Tanner
    testified that although she was a school and pediatric nurse, Adam was not in a
    therapeutic placement with her; she noted that Adam was in her “home in transition”
    until there was an opening for a therapy placement. Tanner also testified that she
    was aware Adam had medical needs because the previous foster parent “left [Tanner]
    notes they were investigating genetic disorders because he is small for his age, but
    that was on hold because he was in so many transitions, so they were going to draw
    many labs to figure that out.”
    We also note that there is no evidence with whom Adam was placed from
    December 2020 to July 2021. What the evidence does show, however, is that (except
    for dental care) Adam started seeing specialists only after his placement with Winger
    in October 2021. Winger testified that she took Adam to the pediatrician and he was
    “severely malnourished”, so the pediatrician put him on PediaSure and also referred
    him to a geneticist, an endocrinologist, and a gastroenterologist. Winger testified that
    Adam’s DNA results revealed that his parents were related, but the geneticist “didn’t
    26
    say to what degree.” The geneticist sent out more DNA for testing to determine if
    Adam has an intellectual disability and why he is not thriving. Winger stated that the
    gastroenterologist treated Adam after tests revealed he had H. pylori bacteria in his
    intestine. Adam was not scheduled to see the endocrinologist until April 2022.
    4.     Plans for the Child and Stability of the Home or Proposed
    Placement
    The Department presented no evidence as to the condition, safety, or stability
    of the parents’ home at the time of trial. There was no home study conducted on the
    parents’ home in Honduras to determine whether it was unsatisfactory. Crawford
    testified that she sent an email to “the U.S. Consulate and the Honduras Consulate
    to open up a case about . . . possibly doing a home study in Honduras,” but she never
    followed up on her initial email. Mother still lives with Father and their other two
    children in the same home; she takes care of the children and Father works to provide
    for the family’s needs. Both parents testified they would provide a safe environment
    for Adam.
    Regarding the plans for the child by the individuals or agency seeking
    custody, Mother testified that she wants her son returned home to Honduras. She
    testified that she has tried to get her son back since his arrival in the United States.
    She claimed she pleaded with Calderon to return her child and also traveled to
    DINAF four times to request help to bring her child back home. Once she found out
    her son was in the Department’s care, she called Rodas and asked that her son be
    returned home. Although Mother agreed that Adam is happy and doing well and
    “that, as it stands, it is in the best interest [for him] to remain in the care of CPS,”
    she never agreed that it was in Adam’s best interest to terminate her parental rights.
    She never wavered wanting her son returned.
    27
    Evidence shows that Adam was in several transition homes and, at the time of
    trial, still was not in an adoptive placement. In fact, Adam is supposed to stay only
    one year in Winger’s home under the Department’s treatment foster care program.
    Winger explained that under that program “we take care of high acuity kids with lots
    of needs, whether behav[ioral] or medical, and then we try and figure out what’s
    going on with them and put them on the right path so they can go to the[ir] forever
    home or back home with parents or — we try and keep them out of residential
    treatment centers.” The Department had no concrete plans for Adam’s adoption and
    there was no evidence presented how likely it would be to find a “forever home” for
    him. Crawford confirmed that the Department has not identified anyone “to adopt
    this child.”
    5.     Acts or Omissions by the Parent and Excuse for Parent’s
    Acts or Omissions
    Because the parents live in Honduras, the trial court did not require them to
    comply with a typical service plan. Instead, the court ordered them to maintain
    contact with the Department and their son, stating: “SERVICES REQUIRED BY
    PARENTS LIMITED TO MAINTAINING CONTACT WITH CASEWORKER
    AND TO THE EXTENT POSSIBLE, MAINTAIN CONTACT WITH CHILD.”
    Tanner testified that there was only one phone call with Mother during the
    time Adam was in Tanner’s care. Tanner acknowledged that the caseworker had to
    set up visits with the Mother, and Mother was not allowed to freely call Tanner.
    Tanner stated that Adam’s previous caseworker Wiltz had told her that he could not
    get ahold of Mother another time because “[Mother]’s in the wind.” Tanner testified
    that Mother had indicated that she lived far away and had to go up a mountain to get
    good reception; Mother told Wiltz about the “spotty internet and her inability to call
    28
    in.” Wiltz did not testify at trial, so there is no evidence regarding how often he tried
    to set up a call with Mother, so she could talk to her son.
    Crawford testified that Mother maintained contact with her but not often, and
    contact with Mother is “maybe six to seven minutes.” Crawford stated that, as of
    lately, her contact with Mother has been via text because Mother is “not getting
    reception in the area that she’s currently residing in.” Crawford acknowledged that
    Mother has appeared at previous court hearings. Crawford further stated that Mother
    “has visited with the child. It has not been consistent and lately it has not been
    happening for the last couple of weeks.” She testified that Mother visited with Adam
    via WhatsApp and that either Crawford or the foster mother facilitated the visits.
    Mother testified that she kept in contact with Adam since he left home. She
    testified she spoke to Adam every day while he was in Belki’s care, and Belki
    confirmed that Mother had daily calls with her son. Once he left Belki’s home,
    Mother spoke to Adam whenever Calderon allowed her to; she also had contact with
    Adam while he was with Portillo and maintained contact since Adam was placed in
    foster care. Mother testified that she had contact with her child every month since
    he came to the United States and she never felt that she had abandoned her child.
    Mother stated that the caseworker informed her that the Department required her to
    travel to DINAF and the United States Embassy to get her child back. She testified
    that she had traveled to DINAF, but she failed to make the 11-hour trip by bus with
    her other two children to the embassy. She claimed that she “came down with high
    fever,” and that the caseworker offered her no alternative to going to the embassy.
    Crawford testified that since she became Adam’s caseworker in October 2021,
    Father had no contact with her or Adam. However, the Department presented no
    evidence establishing that Father failed to communicate with the Department or his
    son in the months before Crawford became the caseworker. Neither Adam nor Wiltz
    29
    testified at trial; and Crawford testified that she did not find “any notes of the prior
    caseworker communicating with the father.” Crawford also claimed at trial that
    Father did not appear at “the previous hearings in this case” and that only Mother
    appeared. But Crawford’s claim is contrary to the evidence. The record in fact shows
    that Father appeared at a hearing on December 29, 2020, February 3, 2021, and
    August 31, 2021; he only was unable to attend a May 18, 2021 hearing because he
    had to work.
    Father is the sole breadwinner for his family. He testified that he has to travel
    hours each day to get to work. He also testified that he was able to communicate
    with Adam while he was in Belki’s care and talked to Adam twice a week when he
    was living with Calderon. Although Father stated that he felt he abandoned Adam
    “since he’s been in the care of CPS by not keeping in contact with him, “ Father also
    stated he did not feel he abandoned Adam because he did not talk to Adam as often
    as he “possibly could while [Adam]’s been in care of CPS.” Further, Father
    explained that he felt he did everything he could “to stay in his [son’s] life by calling
    [his son] or speaking with [his] wife to know how [his] son is doing while he’s been
    in the United States.” Father also felt that Mother stayed in contact with Adam as
    best as she could.
    We note that the Department’s goal at the December 7, 2021 trial proceeding
    still was “family reunification or, alternatively, the adoption” of Adam. We can see
    no changes in circumstances between the December trial proceeding and the
    continued January 26, 2022 and February 25, 2022 proceedings that warranted the
    Department to change its goal from reunification to requesting only termination and
    concurrently the appointment of the Department as the permanent managing
    conservator.
    30
    Having reviewed the evidence in the record in the light most favorable to the
    trial court’s finding, as we must when conducting a legal sufficiency review, we
    conclude that the trial court could have formed a firm belief or conviction that
    termination of Mother’s and Father’s parental rights was in the best interest of the
    child. See In re J.F.C., 96 S.W.3d at 266. However, after examining all the evidence,
    both favorable and contrary to the trial court’s best interest finding, we conclude that
    a reasonable factfinder could not have formed a firm belief or conviction that
    termination of Mother’s and Father’s parental rights was in the best interest of the
    child. See In re J.O.A., 283 S.W.3d at 345. Accordingly, we hold that the evidence
    is legally sufficient but factually insufficient to support the trial court’s finding that
    termination of Mother’s and Father’s parental rights was in the child’s best interest.
    We sustain Mother’s third issue and Father’s fifth issue with regard to their factual
    sufficiency challenge.
    IV.   Conservatorship
    In her fourth issue, Mother argues that the trial court abused its discretion by
    appointing the Department to be the sole managing conservator of the child because
    no evidence supports the appointment.
    “[U]nless the court finds that appointment of the parent or parents would not
    be in the best interest of the child because the appointment would significantly
    impair the child’s physical health or emotional development, a parent shall be
    appointed sole managing conservator or both parents shall be appointed as joint
    managing conservators of the child.” 
    Tex. Fam. Code Ann. § 153.131
    (a). The trial
    court made this finding, stating in its order that “appointment of a parent or both
    parents as managing conservator would not be in the best interest of the child,
    [Adam], because the appointment would significantly impair the child’s physical
    health or emotional development.” The court also found that appointing the
    31
    Department as sole managing conservator was in the child’s best interest. This
    finding is governed by a preponderance of the evidence standard. 
    Tex. Fam. Code Ann. § 105.005
    ; see In re J.A.J., 
    243 S.W.3d 611
    , 616 (Tex. 2007).
    As the supreme court explained, “the quantum of proof required to support a
    termination decision differs from the level necessary to support a conservatorship
    appointment. Termination decisions must be supported by clear and convincing
    evidence. . . . On the other hand, a finding that appointment of a parent as managing
    conservator would significantly impair the child’s physical health or emotional
    development is governed by a preponderance-of-the-evidence standard.” In re J.A.J.,
    243 S.W.3d at 616.
    Further, conservatorship determinations are subject to review only for abuse
    of discretion, and may be reversed only if the decision is arbitrary and unreasonable.
    Id. Because a different standard applies to conservatorship determinations,
    “evidentiary review that results in reversal of a termination order may not yield the
    same result for a conservatorship appointment.” Id.; see In re G.X.H., No. 14-19-
    00053-CV, 
    2022 WL 481773
    , at *10 (Tex. App.—Houston [14th Dist.] Feb. 17,
    2022, no pet.) (mem. op.) (court upheld appointment of the Department as sole
    managing conservator of children, even though it determined there was legally
    sufficient evidence that termination of mother’s parental rights was in the best
    interest of the children but not factually sufficient evidence).
    A trial court abuses its discretion when it acts without reference to any
    guiding rules or principles. In re G.X.H., 
    2022 WL 481773
    , at *10. It is not an abuse
    of discretion for the trial court to base its decisions on conflicting evidence, so long
    as there is some evidence of substantive and probative character to support the trial
    court’s decision. 
    Id.
     Under an abuse of discretion standard, legal and factual
    insufficiency are not independent grounds for asserting error, but are merely relevant
    32
    factors in assessing whether a trial court abused its discretion. 
    Id.
     An abuse of
    discretion does not occur when the trial court bases its decision on conflicting
    evidence and some evidence of substantive and probative character supports its
    decision. 
    Id.
    As we in detail discussed and analyzed above, there was legally sufficient
    evidence to support the trial court’s findings under section 161.001(b)(1)(D) and (E),
    and there also was legally sufficient evidence that termination of Mother’s parental
    rights was in the best interest of the child based on the Holley factors, although the
    evidence was factually insufficient. Given the differing standards of proof and
    review between terminating parental rights and appointing a managing conservator,
    we cannot conclude that the trial court abused its discretion in naming the
    Department as sole managing conservator. See In re J.A.J., 243 S.W.3d at 616; In re
    G.X.H., 
    2022 WL 481773
    , at *10–11.
    We overrule Mother’s fourth issue.
    CONCLUSION
    We reverse the portion of the trial court’s Final Decree of Termination
    terminating Mother’s and Father’s parental rights to Adam and remand that portion
    of the case to the trial court for a new trial. See Tex. R. App. P. 28.4(c); In re J.O.A.,
    283 S.W.3d at 347. We affirm the portion of the trial court’s decree appointing the
    Department as Adam’s sole managing conservator.3
    3
    Father did not challenge the portion of the trial court’s decree appointing the Department as
    Adam’s sole managing conservator. See In re J.A.J., 243 S.W.3d at 612–13.
    33
    /s/    Tracy Christopher
    Chief Justice
    Panel consists of Chief Justice Christopher and Justices Wise and Hassan. (Hassan,
    J., dissenting).
    34