in the Guardianship of A.E., an Incapacitated Person , 552 S.W.3d 873 ( 2018 )


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  •                           COURT OF APPEALS
    SECOND DISTRICT OF TEXAS
    FORT WORTH
    NO. 02-17-00189-CV
    IN THE GUARDIANSHIP OF A.E.,
    AN INCAPACITATED PERSON
    ----------
    FROM PROBATE COURT NO. 2 OF TARRANT COUNTY
    TRIAL COURT NO. 2016-GD00368-2
    ----------
    OPINION
    ----------
    This is an appeal from the denial of an uncontested guardianship
    application.    In nine issues, Appellants H.E. and P.E. challenge the probate
    court’s denial of their application to be appointed guardians of the person of their
    intellectually-disabled adult daughter, A.E. Because we hold the probate court
    abused its discretion in denying the guardianship, we reverse and remand.
    BACKGROUND
    A.E. has a moderate intellectual disability and moderate encephalopathies.
    She has an IQ between 50 and 55, and she lives with her mother, H.E., and her
    father, P.E.   Shortly before her eighteenth birthday, A.E.’s parents filed an
    application for guardianship of her person.            See Tex. Est. Code Ann.
    § 1103.001 (West 2014) (providing that a person may file an application for a
    minor who, because of an incapacity, will require a guardianship after the
    proposed ward is no longer a minor). A.E. turned eighteen two weeks before the
    hearing on the application.
    The guardianship was not contested by A.E.’s court-appointed attorney ad
    litem. At the hearing, A.E.’s parents testified about the need for a guardianship
    and introduced a certificate of medical examination from A.E.’s treating physician
    stating that she may decline to treat A.E. in the future due to A.E.’s inability to
    give informed consent. The court investigator testified that she did not believe a
    guardianship was necessary because supports and services and alternatives to
    guardianship were sufficient, but she conceded that she would change her mind
    on that point if A.E.’s doctor refused to treat A.E.
    At the conclusion of the hearing, the probate court denied the guardianship
    application, finding that A.E.’s parents had not shown by clear and convincing
    evidence that supports and services and alternatives to guardianship were not
    feasible. The probate court subsequently filed findings of fact and conclusions of
    law, including findings that A.E. had not experienced any problems in receiving
    2
    medical treatment since becoming an adult (that is, in the two weeks between
    her eighteenth birthday and the hearing) and that A.E. is agreeable to allowing
    her parents to assist her in making medical treatment decisions. The probate
    court further concluded that it is not in A.E.’s best interest to take away her rights
    and appoint a guardian; that A.E.’s rights do not need to be protected by the
    appointment of a guardian; and that all of A.E.’s needs are being met.
    Parents, H.E. and P.E., now appeal.
    STANDARD OF REVIEW
    We review a probate court’s guardianship determinations for an abuse of
    discretion. In re Guardianship of Alabraba, 
    341 S.W.3d 577
    , 579 (Tex. App.—
    Amarillo 2011, no pet.); In re Guardianship of Parker, No. 2-06-217-CV,
    
    2007 WL 4216255
    , at *4 (Tex. App.—Fort Worth Nov. 29, 2007, no pet.) (mem.
    op.). A trial court abuses its discretion if the court acts without reference to any
    guiding rules or principles, that is, if the act is arbitrary or unreasonable. Low v.
    Henry, 
    221 S.W.3d 609
    , 614 (Tex. 2007); Cire v. Cummings, 
    134 S.W.3d 835
    ,
    838–39 (Tex. 2004). A trial court also abuses its discretion by ruling without
    supporting evidence. Ford Motor Co. v. Garcia, 
    363 S.W.3d 573
    , 578 (Tex.
    2012). But an abuse of discretion does not occur when the trial court bases its
    decision on conflicting evidence and some evidence of substantive and probative
    character supports its decision. Unifund CCR Partners v. Villa, 
    299 S.W.3d 92
    ,
    97 (Tex. 2009); Butnaru v. Ford Motor Co., 
    84 S.W.3d 198
    , 211 (Tex. 2002) (op.
    on reh’g).
    3
    In guardianship proceedings, legal and factual sufficiency are not
    independent, reversible grounds of error but are factors to consider in assessing
    whether the trial court abused its discretion. In re Guardianship of Erickson,
    
    208 S.W.3d 737
    , 743 (Tex. App.—Texarkana 2006, no pet.); see In re J.P.C.,
    
    261 S.W.3d 334
    , 336 (Tex. App.—Fort Worth 2008, no pet.) (noting that in
    appropriate cases, legal and factual sufficiency are relevant factors in assessing
    whether the trial court abused its discretion). “We view the evidence in the light
    most favorable to the probate court’s decision, and an abuse of discretion does
    not occur when the court’s decision is based on conflicting evidence.” In re
    Guardianship of Laroe, No. 05-15-01006-CV, 
    2017 WL 511156
    , at *5 (Tex.
    App.—Dallas Feb. 8, 2017, pet. denied) (mem. op.).
    DISCUSSION
    H.E. and P.E. argue that the probate court abused its discretion by: (1) not
    finding that A.E. is totally incapacitated; (2) not finding it is in A.E.’s best interest
    to have H.E. and P.E. appointed as her guardians of the person; (3) not finding
    that A.E.’s rights or property will be protected by the appointment of a guardian;
    (4) not finding that alternatives to guardianship are infeasible; (5) not finding that
    supports and services available to A.E. are infeasible; (6) not finding that H.E.
    and P.E. are eligible to act as guardians and are entitled to be appointed; (7) not
    finding that there is evidence of A.E.’s incapacity by recurring acts or
    occurrences in the preceding six months that are not isolated instances of
    negligence or bad judgment; (8) creating a new standard as to whether there is a
    4
    necessity for a guardianship; and (9) denying the guardianship application when
    it met all of the factual and legal requirements and was not otherwise contested.
    We discuss the evidence and the law relating to these issues together.
    I.    Findings Required Before Appointment of a Guardian
    “When interpreting a statute, we look first and foremost to its text.” United
    States v. Alvarez-Sanchez, 
    511 U.S. 350
    , 356, 
    114 S. Ct. 1599
    , 1603 (1994)
    (Thomas, J.). Under the Estates Code, the probate court could not appoint a
    guardian of the person for A.E. unless the court found by clear and convincing
    evidence that:
    (A) [A.E.] is an incapacitated person;
    (B) it is in [A.E.’s] best interest to have the court appoint a person as
    [her] guardian;
    (C) [A.E.’s] rights . . . will be protected by the appointment of a
    guardian;
    (D) alternatives to guardianship that would avoid the need for the
    appointment of a guardian have been considered and determined
    not to be feasible; and
    (E) supports and services available to [A.E.] that would avoid the
    need for the appointment of a guardian have been considered and
    determined not to be feasible.
    See Tex. Est. Code Ann. § 1101.101(a)(1) (West Supp. 2017). 1
    1
    Before a 2015 legislative amendment, this section did not require a court
    to make the findings in (D) and (E) before appointing a guardian. See Act of May
    18, 2015, 84th Leg., R.S., ch. 214, § 8, 2015 Tex. Sess. Law Serv. 1290, 1293–
    94. The number of guardianship cases had risen significantly, and the bill
    authors intended for the new subsections to ensure that the guardianship system
    is not overburdened. Senate Research Center, Bill Analysis, Tex. H.B. 39, 84th
    Leg., R.S. (2015).
    5
    The probate court would be further required to find by a preponderance of
    the evidence that A.E.’s parents are eligible for and entitled to the appointment
    and that A.E. either (i) is totally without capacity to care for herself and to
    manage her property, or (ii) lacks the capacity to do some, but not all, of the
    tasks necessary to care for herself or to manage her property.                  See 
    id. § 1101.101(a)(2)(B),
    (D). 2 Any determination of A.E.’s incapacity would have to
    be “evidenced by recurring acts or occurrences in the preceding six months and
    not by isolated instances of negligence or bad judgment.”                      See 
    id. § 1101.102
    (West 2014).
    II.   The Evidence Before the Probate Court
    H.E. and P.E.’s evidence included their own testimony, a certificate of
    medical examination and affidavit from A.E.’s treating physician, and the court
    investigator’s testimony.     The probate court also had before it the court
    investigator’s report and a brief report from A.E.’s attorney ad litem.
    A.     Testimony of A.E.’s Parents
    A.E.’s mother, H.E., testified that A.E.’s intellectual disability is one that will
    not change. A.E. has a tendency to agree with whatever is said to her yet would
    not necessarily understand what was being asked of her or the significance of
    saying yes to a question. H.E. stated that A.E. is not capable of making medical
    2
    H.E. and P.E. were also required to show by a preponderance of the
    evidence that the probate court has venue of the case. See Tex. Est. Code Ann.
    § 1101.101(a)(2)(A). The probate court found that it had venue.
    6
    decisions even with help, A.E. does not have the capacity to execute a power of
    attorney or supported decision-making agreement, and A.E. would not
    understand such a document even if it were explained to her. Also, A.E. would
    not be able to understand a consent form given to her by a doctor.
    H.E. further testified that A.E.’s school has a program for special needs
    children, that she can empty the dishwasher, and that she is learning to fold
    towels at a volunteer job. At her volunteer job, A.E. also takes chairs off tables at
    a restaurant and sets out salt and pepper containers on the tables. If her clothes
    are laid out for her, she can partially dress herself. A.E. had not yet been denied
    medical treatment, but she had not been to the doctor in the two weeks since she
    had turned eighteen. P.E., A.E.’s father, testified that he agreed with all of his
    wife’s testimony.
    B.     Testimony and Documentary Evidence from A.E.’s Physician
    If an application for guardianship is based on a proposed ward’s alleged
    incapacity, the applicant must provide the court with a letter or certification that
    (1) complies with Estates Code section 1101.103 and (2) shows that a physician
    or psychologist has examined the proposed ward. 
    Id. § 1101.104
    (West Supp.
    2017). Section 1101.103 provides that the letter or certification must include a
    description of the nature, degree, and severity of the proposed ward’s incapacity
    and be provided by a Texas-licensed physician who has examined the proposed
    ward no more than 120 days before the date of the application’s filing.           
    Id. 7 §
    1101.103 (West 2014) (specifying certain functions and abilities of the
    proposed ward that the letter or certificate must address).
    A.E.’s treating physician provided the required doctor’s certificate, which
    A.E.’s parents produced at the hearing. In the certificate, A.E.’s doctor stated
    that A.E. has moderate encephalopathies and a moderate intellectual disability,
    with no possibility for improvement. According to her doctor, A.E. is unable to
    initiate and make responsible decisions regarding:
    • complex business, managerial, or financial decisions;
    • a personal bank account;
    • safely operating a motor vehicle;
    • voting in a public election;
    • determining her own residence;
    • administering her own medication;
    • attending to basic activities of daily living without supports and
    services;
    • marriage;
    • attending to instrumental activities of daily living (like shopping,
    cooking, and cleaning); and
    • consenting to medical, dental, or psychological treatment.
    The doctor indicated that A.E. would not be able to understand the guardianship
    hearing. While the doctor found that, with supports and services, A.E. can make
    responsible decisions about basic daily activities like bathing, grooming,
    dressing, walking, and toileting, she further stated that she believed A.E. is
    8
    unable to handle making any other decisions. The doctor concluded that A.E. is
    totally incapacitated.    The least restrictive placement the doctor considered
    appropriate for A.E. is with A.E.’s family. 3
    In a separate affidavit, the doctor stated that, in her medical opinion, A.E.
    is totally incapacitated. She further swore to her belief 4 that A.E. is unable to
    adequately handle any decisions for herself even with assistance and that A.E.
    does not have the capacity to execute a power of attorney or a supported
    decision-making agreement. See Decker v. Decker, 
    192 S.W.3d 648
    , 652 (Tex.
    App.—Fort Worth 2006, no pet.) (“The term ‘mental capacity’ means that the
    grantor at the time of the execution of the [instrument] must have had sufficient
    mind and memory to understand the nature and effect of his act.”). Finally, A.E.’s
    3
    The doctor used a Physician’s Certificate of Medical Examination form
    available on the probate court’s website. The doctor indicated her opinion about
    placement by checking from the following list of options: “Nursing home level of
    care,” “Assisted Living Facility,” “Group Home,” “Memory care unit,” “Own Home
    or with family,” and “Other.” [Capitalization in original.]         See https://
    access.tarrantcounty.com/content/dam/main/probate-courts/probate-court-1/
    Documents/CME.pdf (last visited June 11, 2018).
    4
    The doctor began a number of the assertions in her affidavit based on a
    stated belief about A.E.’s capacity. She did not state that these beliefs were
    based on her medical expertise. However, to the extent her statements needed
    to be based on reasonable medical probability, from the context of the
    statements, they were her opinions derived from her examinations and treatment
    of A.E. See Stodghill v. Tex. Emp. Ins. Ass’n, 
    582 S.W.2d 102
    , 105 (Tex. 1979)
    (stating that a medical expert need not use the exact magic words “reasonable
    medical probability”). In any event, A.E.’s attorney ad litem did not object to the
    affidavit.
    9
    doctor swore that she may withhold treatment from A.E. because A.E. cannot
    provide informed consent and has no legal guardian to consent on her behalf.
    C.      The Court Investigator’s Initial Report
    In the court investigator’s initial report, admitted as evidence at the
    hearing, the investigator noted that:
    • H.E. reported that A.E. reads and writes at a first-grade level, has
    limited fine motor skills, and functions socially like a ten- or twelve-
    year-old;
    • A.E.’s conversation was limited and difficult to understand;
    • A.E. used a phone app to help communicate using pictures;
    • A.E. can use her smart phone to text her mother and send her
    pictures;
    • A.E. can follow three-step directions;
    • A.E.’s “[l]anguage/speech impediment and fine motor skills create [a]
    barrier to further independence”;
    • A.E. could not name her medications and did not know who her
    physician was;
    • A.E. could, with the assistance of her parents, make decisions
    regarding her residence, voting, operating a motor vehicle, and
    marriage;
    • Alternatives to guardianship for A.E. included having a
    representative payee for public benefits; a joint bank account; a
    special needs trust; “alternative forms of decision making based on
    person-centered planning”; and having a surrogate decision-maker
    as described in Health and Safety Code section 166.039, Tex.
    Health & Safety Code Ann. § 166.039 (West 2017); and
    • Alternatives to guardianship for A.E. did not include a medical power
    of attorney, a durable power of attorney, or a declaration for mental
    health treatment under Civil Practice and Remedies Code chapter
    137, Tex. Civ. Prac. & Rem. Code Ann. § 137.002 (West 2011)
    10
    (providing that an adult who is not incapacitated may execute a
    declaration for mental health treatment).
    As for the need for a guardianship, the investigator stated in the report that
    A.E. is incapacitated and does not understand the concept of guardianship.
    Nevertheless, the investigator concluded in the report that supports and services
    were sufficient and that alternatives to guardianship were feasible, and the
    investigator recommended that A.E. did not need a guardian.
    D.    The Court Investigator’s Testimony
    At the hearing, the court investigator testified that despite A.E.’s doctor’s
    statement that A.E. cannot handle decisions even with assistance, she believed
    A.E. could make decisions with her parents’ support; “[s]he lives at home with her
    parents who assist her with decision-making and with that assistance, she’s able
    to function and make decisions in her life.”     The investigator acknowledged,
    however, that A.E. does not understand the consequences of her decisions and
    does not have the capacity to sign a power of attorney.
    The investigator further acknowledged that A.E. cannot provide informed
    consent to a doctor. When asked how A.E. could get treatment from a doctor
    without a guardian or the ability to consent to treatment, the investigator stated,
    “[t]hat would be between the doctor and the family and [A.E.].” The investigator
    agreed, however, that in light of A.E.’s doctor’s statement that she may withhold
    treatment from A.E., a guardianship would probably be necessary “if the doctor
    would not be able to see her with her parents accompanying her.”
    11
    The investigator answered “possibly” when asked if someone with a
    tendency to answer “yes” to please people could be subject to abuse or
    exploitation, given that her parents were not with her all the time.             The
    investigator asked A.E. questions when they met but testified that she did not
    believe A.E. understood the questions. The investigator believed that A.E. would
    not be able to give an opinion about her care situation, about voting, or about her
    ability to get married. Although the investigator stated in her report that A.E.
    could make decisions about voting, driving, and marriage with her parents’
    support and assistance, she testified at trial that she did not believe A.E. would
    understand how to make those decisions and essentially acknowledged that
    A.E.’s parents would be making those decisions for her.
    The investigator explained why she believed that supports and services
    were sufficient and that alternatives to guardianship were feasible. She testified,
    Because when I met with the family, we talked about what
    kind of problems they were running into. She’s only been 18 for two
    weeks and there weren’t any problems that they had run into the day
    I was out there and met with them.
    And so there was nothing I could indicate was a reason that
    they needed to be the legal guardian. As her parents, they were
    able to take care of getting her to the doctor, they provide food
    clothing and shelter, they’re interacting with the school. She has
    one more year of high school.
    I just didn’t see anything currently that would require
    guardianship. And considering that it’s a last resort, I just didn’t see
    that at this time it was necessary.
    12
    In other words, the investigator based her recommendation against
    guardianship on the fact that in the two weeks since A.E. had turned eighteen,
    her parents had not yet encountered a problem with getting her medical
    treatment or protecting her rights, rather than on any foreseeable difficulties they
    could face in the future. On redirect examination, the investigator testified that
    “[w]e’re looking to see if there’s something that parents haven’t been able to
    achieve or accomplish for the person that’s living with them, their young adult
    child, before a guardianship is necessary,” and “[i]f the doctor has, since I’ve met
    with the family, said that [she] would no longer treat [A.E.], then that[]—would be
    something to be considered.” Importantly, the investigator later stated that if A.E.
    would not be able to see her doctor, she would conclude that supports and
    services were not feasible and that a guardianship would be necessary.
    E.    A.E.’s Unsworn Statements and the Ad Litem’s Report
    A.E.’s attorney ad litem stated in her report filed in the probate court that “it
    does not appear that there are any less restrictive means that would better suit
    this situation,” and “[a] full guardianship is necessary and [A.E.] is amenable to
    that continued care.”
    The attorney ad litem called A.E. to answer some questions, but A.E. was
    not sworn, nor was any attempt made to determine whether A.E. had the
    capacity to understand the oath of a witness. 5 However, the attorney ad litem
    5
    The court is somewhat concerned that no attempt was made to determine
    whether A.E. had the capacity to be sworn and to give testimony before she was
    13
    called A.E. so that, in lieu of giving her report at the hearing, she could “show the
    Court that, you know, [A.E.] has really pretty minimal understanding of the
    concept of guardianship as a whole.” The attorney ad litem asked A.E. if her
    parents helped her a lot, to which she shook her head in what appeared to be a
    “yes” motion. She gave the same response to all of the questions asked of her,
    including if she remembered talking to the attorney ad litem about driving a car, if
    she thought she would be able to drive a car, if she needed a lot of help, if she
    would like to vote in an election, and if she liked her doctor and would be sad if
    she had to go to a different doctor. The attorney ad litem informed the court that
    she did not oppose the guardianship because, while A.E. did not understand
    guardianships, A.E. “was able to tell [the attorney ad litem] that she thinks she
    likes the help, she wants the help to continue.”
    subjected to questioning. The common law has long recognized that “testimony”
    in the context of a legal proceeding is fundamentally defined as “a statement
    made by a witness under oath.” Cauble v. Key, 
    256 S.W. 654
    , 655 (Tex. Civ.
    App.—Austin 1923, no writ) (citation omitted). Moreover, “the administration of
    the oath by a competent officer is a fundamental and essential requirement to
    give testimony its binding force,” and the Texas Constitution “clearly implies that
    such is a prerequisite to the giving of evidence.” 
    Id. (citing Texas
    Const. art. 1,
    § 5). However, any error associated with the failure to swear A.E. as a witness is
    waived by the failure of any party to object at the guardianship hearing. See
    Trammel v. Mount, 
    4 S.W. 377
    , 379 (Tex. 1887) (“The appellants allowed the
    witness to give his testimony without being sworn, and thereby waived any
    objections to it on that account.”).
    14
    III.   Clear and Convincing Evidence Demonstrated that the Guardianship
    is Necessary.
    A.    The Evidence Showed that A.E. is Totally Incapacitated, and No
    Evidence Supported a Contrary Finding.
    The probate court found that A.E. is incapacitated as defined in the Estates
    Code. Tex. Est. Code Ann. § 1002.017 (West 2014). H.E. and P.E. argue in
    their first issue, however, that the probate court abused its discretion by failing to
    find that A.E. is totally incapacitated. See 
    id. § 1101.101(a)(2)(D).
    Relatedly, in
    their seventh issue, they argue that the probate court abused its discretion in not
    finding that there is clear and convincing evidence of A.E.’s incapacity by
    recurring acts or occurrences in the preceding six months that are not isolated
    instances of negligence or bad judgment. See 
    id. § 1101.102
    .
    Because the probate court found that A.E. is incapacitated, the court
    therefore impliedly found that A.E. “is substantially unable to: (A) provide food,
    clothing, or shelter for . . . herself; (B) care for [her] own physical health; or
    (C) manage [her] own financial affairs.” 
    Id. § 1002.017.
    The probate court did
    not, however, make the express findings that would have been required by the
    Estates Code before appointing a guardian regarding whether A.E. lacks the
    capacity to do some, but not all, of the tasks necessary to care for herself or to
    manage her property, or whether she is totally without capacity to care for herself
    and her property. 
    Id. § 1101.101.
    Despite the absence of any express findings
    regarding total incapacity, all of the evidence at the hearing proved that A.E. has
    no capacity to care for herself or her property.
    15
    First, A.E.’s treating physician’s certificate and affidavit provided evidence
    that A.E. is totally incapacitated. A.E. does not have the capacity to understand
    the nature or consequences of her actions and is unable to provide food,
    clothing, or shelter for herself; care for her own physical health; or manage her
    own financial affairs. She cannot attend to instrumental activities of daily living
    like shopping, cooking, traveling, or cleaning. A.E. cannot consent to medical
    treatment. She cannot make decisions regarding voting, determining her own
    residence, or marriage. She does not know what medications she takes. A.E.
    has a deficit in understanding and communicating; solving problems; reasoning
    logically; grasping abstract aspects of her situation; interpreting idiomatic
    expressions or proverbs; and breaking down complex tasks into simple steps and
    carrying them out. Further, A.E.’s impairment with respect to these deficits does
    not vary substantially in frequency, severity, or duration.
    Second, A.E.’s parents testified that A.E. has a tendency to agree with
    whatever is said to her without understanding what she is being asked. 6
    6
    In the probate court’s findings of fact, the court found that when
    questioned at the hearing, A.E. indicated a “yes” answer when she agreed with
    the questions by moving her head up and down and that she “did not move her
    head up and down when she disagreed with the questions to communicate ‘no’
    and there is silence on the record (‘nonverbal response’) to these questions or a
    statement on the record that she was moving her head, but not in a particular
    direction.” But this finding is not supported by the record. The record indicates
    that A.E. answered “yes” with a head shake to all questions posed to her. (For
    one question—“Do you like the doctor you have right now?”—the record
    indicates she gave a nonverbal response. Nothing in the record indicates A.E.
    intended this as a “no”; all her responses were nonverbal. And to a clarifying
    follow-up question (“Would you be sad if you had to go to a different doctor? Do
    16
    Third, the court investigator testified that she believed that A.E. could make
    decisions with her parents’ support, yet she acknowledged that A.E. does not
    understand the consequences of her decisions and does not have the capacity to
    sign a power of attorney and that her parents would more or less have to make
    decisions for her. The investigator’s report indicated that A.E. does not know
    who her doctor is or what medications she takes and did not understand the
    questions the investigator asked her.     The investigator recognized that A.E.
    would not be able to give an opinion about her care situation, about voting, or
    about her ability to get married and would not understand how to make those
    decisions.
    In summary, the uncontradicted evidence at the hearing—more than clear
    and convincing, and certainly more than a preponderance, which is all the statute
    requires—established that A.E. is totally without capacity to care for herself and
    to manage her property.     See 
    id. § 1101.101(a)(2)(D).
        Indeed, no evidence
    supported a contrary determination. As a result, the probate court abused its
    discretion by not making such a finding.      See 
    id. Further, the
    evidence of
    incapacity at trial was of “recurring acts or occurrences in the preceding six
    months and not . . . isolated instances of negligence or bad judgment”—
    specifically, undisputed clear and convincing evidence showed that A.E.’s
    you want to stay with the same doctor?”), she gave a “yes” response like she had
    to all the previous questions.)
    17
    incapacity is the result of encephalopathies and a permanent intellectual
    disability. See 
    id. § 1101.102
    .
    We sustain H.E. and P.E.’s first and seventh issues.
    B.    The Evidence Showed that Supports and Services Are Not
    Sufficient for A.E, and No Evidence Supported a Contrary
    Finding.
    1.     A.E. Cannot Make Personal Decisions, Even with
    Assistance.
    In their fifth issue, H.E. and P.E. assert that the probate court abused its
    discretion by not finding that supports and services available to A.E. that would
    avoid the need for a guardian of the person had been considered and determined
    not to be feasible. See 
    id. § 1101.102
    (a)(1)(E). We agree.
    “Supports and services” is defined in the Estates Code to mean:
    available formal and informal resources and assistance that enable
    an individual to:
    (1) meet the individual’s needs for food, clothing, or shelter;
    (2) care for the individual’s physical or mental health;
    (3) manage the individual’s financial affairs; or
    (4) make personal decisions regarding residence, voting,
    operating a motor vehicle, and marriage.
    
    Id. § 1002.031
    (West Supp. 2017). Importantly, under this definition, the Texas
    Legislature did not include resources and assistance that enable another person
    to make personal decisions for the individual regarding residence, voting,
    operating a motor vehicle, and marriage; to manage the individual’s financial
    affairs; to care for the individual’s physical and mental health; or to meet the
    18
    individual’s needs for food, clothing, or shelter. See id.; cf. Evans v. Jordan, 8 F.
    Cas. 872, 873 (C.C. Va. 1813) (Marshall, J.), aff’d, 13 U.S. (9 Cranch) 199 (1815)
    (“[In the legislative branch] is confided, without revision, the power of deciding on
    the justice as well as wisdom of measures relative to subjects on which they
    have the constitutional power to act. Wherever, then, their language admits of no
    doubt, their plain and obvious intent must prevail.”).
    All the evidence at the hearing established that no amount of resources
    would enable A.E. to meet her own needs for food, clothing, or shelter; care for
    her physical or mental health; manage her financial affairs; or make personal
    decisions regarding residence, voting, operating a motor vehicle, and marriage.
    See Tex. Est. Code Ann. § 1002.031.            As previously noted, the doctor’s
    certificate stated that A.E. is unable to make responsible decisions regarding a
    bank account, driving, voting, determining her own residence, marriage,
    administering her medication, attending to most of her daily living activities, or
    consenting to treatment. The doctor stated in her affidavit that she believed A.E.
    could not adequately handle any decisions by herself, even with assistance.
    A.E.’s parents testified that she would not necessarily understand questions
    asked of her or the significance of answering yes to a question but that she
    nevertheless tends to answer yes to questions.
    The court investigator further buttressed the parents’ testimony when she
    testified that she did not ask A.E. if she liked getting help from her parents
    because A.E. “really couldn’t answer that question, I didn’t feel like.”        The
    19
    investigator testified that A.E. did not understand the questions the investigator
    asked her and could not give an opinion about her preference for her care and
    that A.E. would not be able to give an opinion about the matters addressed by
    supports and services and would not understand how to make those decisions. 7
    The clear and convincing evidence at the hearing established as a matter
    of law that resources would not enable A.E. to meet her needs, care for her
    health, manage her finances, or make the personal decisions prioritized by the
    Estates Code. Her needs and health must be managed for her because she
    cannot understand her options to make those decisions for herself, even when
    they are explained to her. There was simply no evidence to the contrary at the
    hearing. Likewise, A.E. cannot understand the options for, or the consequences
    of, decisions regarding important personal matters like marriage, voting, and
    choosing her place of residence, and there was no evidence to the contrary.
    There is no question from the evidence that she cannot drive.
    7
    In an amicus brief, Cook Children’s Health Care System points out the
    flaw in the probate court’s findings regarding A.E.’s capacity to make decisions
    related to her healthcare. Despite the probate court’s finding that A.E. “is
    agreeable to allowing her parents to assist her in making medical treatment
    decisions,” A.E. does not have the requisite mental capacity to consent to
    allowing her parents to assist, and “[t]hat is the point of, and need for, the
    appointment of a guardian.” Moreover, the court investigator agreed that A.E.
    cannot give informed consent. We agree with Cook Children’s that A.E. must
    rely on someone “to make medical decisions for her, not just someone to ‘assist’
    her in making a decision she cannot make in the first place.”
    20
    2.     The Availability of Medicaid Waivers for A.E. Does Not
    Obviate the Need for a Guardianship.
    Amicus Disability Rights Texas asserts in its brief that Texas has Medicaid
    waivers for services for persons with intellectual and developmental disabilities
    and for community living assistance and support services, and it contends that
    these are examples of supports and services available to A.E. See 40 Tex.
    Admin. Code §§ 9.154(a) (Tex. Dep’t of Aging & Disability Servs., Intellectual
    Disability Servs.—Medicaid State Operating Agency Responsibilities), 45.104(a)
    (Tex. Dep’t of Aging & Disability Servs., Comty. Living Assistance & Support
    Servs. & Comty. First Choice (CFC) Servs.).             The programs referenced by
    Disability Rights Texas are Medicaid-waiver programs operated by Texas Health
    and Human Services 8 that provide community-based services and supports to
    eligible individuals. 
    Id. §§ 9.154(a),
    45.104(a). These programs are regulated
    under Title 40, Part 1 of the Administrative Code (Dep’t of Aging & Disability
    Servs., Social Servs. & Assistance).
    The home and community-based services programs under chapter 9 of
    Title 40, Part 1 supplement rather than replace an individual’s “natural supports
    and other community services for which the individual may be available.” 
    Id. § 9.154(c).
    The regulations for programs under chapter 9 call for the programs to
    “encourage    the    individual,   the   individual’s     LAR   [legally   authorized
    8
    These services were formerly provided by the Department of Aging and
    Disability Services.
    21
    representative], and family members, with the consent of the individual or the
    individual’s LAR, to participate in making choices about where the individual will
    live,   attend   school,   work,   and   take   part   in   leisure   activities.”   
    Id. § 9.172
    (emphasis added). But as an adult without a guardian, A.E. does not
    have an LAR, 9 and she does not have the capacity to consent on her own. The
    program’s existence does not change the fact that A.E.’s parents would have to
    make most decisions for her.
    Similarly, if an individual wants to enroll in a program under the
    “community living assistance and support services” program in chapter 45, a
    case manager from the program provider must, among other things, “obtain the
    signature of the individual or LAR on a Verification of Freedom of Choice form
    designating the individual’s choice for enrollment.” 
    Id. § 45.212.
    Again, A.E. has
    no LAR and does not have the capacity to make an informed choice, much less
    the capacity to sign a document to indicate that choice. Further, the individual, or
    an LAR on behalf of the individual, must comply with certain requirements,
    including completing Medicaid paperwork and reviewing and agreeing to an
    individual plan of care, which A.E. cannot do and cannot understand if explained
    to her. See 
    id. §§ 45.103(57),
    45.302. These services do not obviate the need
    for a guardianship.
    9
    The regulations define an LAR as “[a] person authorized by law to act on
    behalf of a person with regard to a matter described in this subchapter, and may
    include a parent, guardian, or managing conservator of a minor, or the guardian
    of an adult.” 40 Tex. Admin. Code § 9.153(51), 45.103(61).
    22
    Accordingly, the probate court abused its discretion in finding that “[t]here
    is evidence that supports and services . . . available to [A.E.] that would avoid the
    need for a guardianship are feasible and would enable [A.E.] to make personal
    decisions regarding residence, voting, operating a motor vehicle . . . and
    marriage” and in refusing to find that supports and services have been
    considered and are not feasible because clear and convincing evidence
    establishes the contrary as a matter of law and no evidence supports the probate
    court’s findings. See Tex. Est. Code Ann. § 1002.031, 1101.101(a)(1)(E). We
    sustain H.E. and P.E.’s fifth issue.
    C.     The Evidence Showed that Alternatives to Guardianship are Not
    Feasible, and No Evidence Supported a Contrary Finding.
    In their fourth issue, H.E. and P.E. argue that the probate court abused its
    discretion by not finding that alternatives to guardianship that would avoid the
    need for the appointment of a guardian have been considered and determined
    not to be feasible.     See 
    id. § 1101.101(a)(1)(D).
          We agree.     Clear and
    convincing evidence at the hearing established that alternatives to guardianship
    are not feasible for A.E.
    1.    Statutory Alternatives to Guardianship
    The Estates Code defines “alternatives to guardianship” to include the
    following:
    (1) execution of a medical power of attorney under Chapter 166,
    Health and Safety Code;
    23
    (2) appointment of an attorney in fact or agent under a durable
    power of attorney as provided by Subtitle P, Title 2;
    (3) execution of a declaration for mental health treatment under
    Chapter 137, Civil Practice and Remedies Code;
    (4) appointment of a representative payee to manage public
    benefits;
    (5) establishment of a joint bank account;
    (6) creation of a management trust under Chapter 1301;
    (7) creation of a special needs trust;
    (8) designation of a guardian before the need arises under
    Subchapter E, Chapter 1104; and
    (9) establishment of alternate forms of decision-making based on
    person-centered planning.
    Tex. Est. Code Ann. § 1002.0015 (West Supp. 2017); see 
    id. §§ 1301.053–
    .054 (West 2014 & Supp. 2017); Tex. Health & Safety Code Ann. § 166.039.
    A.E.’s parents do not seek appointment as guardians of A.E.’s estate, and the
    options in (4), (5), (6), and (7) do not address A.E.’s needs for a guardian of the
    person.
    The Estates Code does not define “person-centered planning” for
    purposes of guardianships. 10      However, the code provides for “supported
    decision-making,” defined as
    10
    There is no single definition of “person-centered planning” used among
    experts in the field. A. Frank Johns, Person-Centered Planning in Guardianship:
    A Little Hope for the Future, 
    2012 Utah L
    . Rev. 1541, 1547 (2012). “[I]t is
    described more as a spectrum of processes based on one general philosophical
    background.” 
    Id. at 1547–48.
    “From this spectrum of processes comes a
    general understanding of just how person-centered philosophy is applied. While
    24
    a process of supporting and accommodating an adult with a
    disability to enable the adult to make life decisions, including
    decisions related to where the adult wants to live, the services,
    supports, and medical care the adult wants to receive, whom the
    adult wants to live with, and where the adult wants to work, without
    impeding the self-determination of the adult.
    Tex. Est. Code Ann. § 1357.002 (West Supp. 2017) (emphasis added). In line
    with that definition, as an alternative to guardianship, an adult with a disability
    may enter into a supported-decision making agreement with a “supporter” under
    which the supporter agrees to do some or all the following:
    (1) provide supported decision-making, including assistance in
    understanding the options, responsibilities, and consequences of the
    adult’s life decisions, without making those decisions on behalf of
    the adult with a disability;
    (2) subject to Section 1357.054, assist the adult in accessing,
    collecting, and obtaining information that is relevant to a given life
    decision, including medical, psychological, financial, educational, or
    treatment records, from any person;
    (3) assist the adult with a disability in understanding the information
    described by Subdivision (2); and
    (4) assist the adult in communicating the adult’s decisions to
    appropriate persons.
    
    Id. §§ 1357.002–.003,
    1357.051 (West Supp. 2017) (emphasis added).              The
    agreement must be signed voluntarily, without coercion or undue influence. 
    Id. § 1357.055
    (West Supp. 2017).        The purpose of the chapter establishing
    traditional guardianship is system-driven, person-centered philosophy is a
    person-directed process where the individual identifies what is important. It is a
    philosophy that applies the principle of self-determination.” 
    Id. at 1548
    (emphasis
    added). “The key elements of person-centered planning include person-directed
    preferences and establishing a vision based on the person’s abilities, and
    strengths, which are determined from informal and formal knowledge.” 
    Id. 25 supported
    decision-making agreements “is to recognize a less restrictive
    alternative to guardianship for adults with disabilities who need assistance with
    decisions regarding daily living but who are not considered incapacitated persons
    for purposes of establishing a guardianship.” 
    Id. § 1357.003
    (emphasis added).
    As another guardianship alternative, chapter 166 of the Health and Safety
    Code, the Advance Directives Act, governs medical directives, out-of-hospital do-
    not-resuscitate orders, and medical powers of attorney. Tex. Health & Safety
    Code Ann. §§ 166.001, 166.002 (West 2017). Under section 166.039 of that
    chapter, if an adult “qualified patient”—“a patient with a terminal or irreversible
    condition that has been diagnosed and certified in writing by the attending
    physician”—is    incompetent     or   is   mentally   or   physically   incapable    of
    communication, then treatment decisions for the patient can be made by the
    patient’s legal guardian, agent under a medical power of attorney, or parents (if
    the patient has no legal guardian or agent), based on knowledge of what the
    patient would desire.    
    Id. §§ 166.031,
    166.039(a), (b), (c) (West 2017).          For
    purposes of the chapter, the phrase “irreversible condition” means a condition,
    injury, or illness that, among other elements, is fatal. 
    Id. § 166.002(9).
    While not listed in the Estates Code as an alternative to guardianship,
    Health and Safety Code chapter 313, the Consent to Medical Treatment Act, is
    another statutory provision that allows a person to consent to the medical
    treatment of another. 
    Id. § 313.001
    (West 2017). The chapter allows certain
    specified persons to consent to medical treatment on behalf of a patient when the
    26
    patient is an adult who is (1) mentally or physically incapable of communication
    and (2) a patient in a home and community support services agency, a hospital,
    or a nursing home, or is an inmate of a county or municipal jail.              
    Id. § 313.004
    (West Supp. 2017).      The chapter does not apply to consent for
    emergency medical treatment, which is covered in chapter 773 of that code. 
    Id. § 313.003(4)
    (West Supp. 2017). No party disputes that A.E. would be able to
    receive emergency medical care, regardless of her ability to consent.
    2.    None of the Alternatives Avoid the Need for Guardianship.
    H.E. testified that even if explained to her, her daughter A.E. could not
    understand the contents of a power of attorney, a supported decision-making
    agreement, or any kind of a legal document, and A.E. does not have the capacity
    to execute these types of documents. H.E. further stated that A.E. is not capable
    of making her own medical decisions even with her parents’ help, could not give
    informed consent, and would not understand the contents of a written consent
    form. A.E. does not know what medications she takes or how to take them. In
    addition, the court investigator recognized that A.E. would not be able to give an
    opinion on or make a decision about her care situation, about voting, or about her
    ability to get married; that A.E. does not understand the consequences of her
    decisions; that she does not have the capacity to sign a power of attorney; and
    that she cannot give informed consent to a doctor.       A.E.’s doctor also gave
    evidence that A.E. cannot understand the consequences of her actions, cannot
    27
    consent to medical treatment, and has a deficit in understanding and
    communicating.
    Clear and convincing evidence established that A.E. is incapacitated and
    cannot execute a declaration for mental health treatment under Civil Practice and
    Remedies Code section 137.002.          See Tex. Civ. Prac. & Rem. Code Ann.
    § 137.002. The provision in Health and Safety Code section 166.039 that allows
    a parent to consent to medical treatment for an adult incompetent child is also
    inapplicable to A.E. because she does not have a condition that, if left without
    life-sustaining treatment, is fatal; thus, she is not a “qualified patient” under that
    section. See Tex. Health & Safety Code Ann. §§ 166.031, 166.039.
    A.E. is not competent and therefore cannot execute a written directive for
    medical treatment under Health and Safety Code chapter 166.                  See 
    id. § 166.032(a)
    (West 2017). The probate court found that Health and Safety Code
    chapter 313 was an alternative to guardianship, but that chapter likewise does
    not apply to A.E. because she lives at home and has not been hospitalized. See
    
    id. § 313.004
    (applying only to an adult patient in a home and community support
    services agency, a hospital, a nursing home, or jail). Nor, as discussed herein,
    does A.E. have the capacity to consent to hospitalization for non-emergency
    treatment. While the parties do not dispute that A.E. can receive emergency
    medical treatment, the evidence establishes as a matter of law that she has no
    way of providing informed consent to receive non-emergency medical treatment.
    28
    Accordingly, without a guardianship, the evidence demonstrated, without
    contravention, that A.E. cannot receive non-emergency medical treatment. 11
    Further, the uncontroverted evidence established as a matter of law that
    A.E. is not capable of applying for government services or benefits; enrolling
    herself in educational or vocational services; or understanding the terms of a
    lease or other agreement to establish a residence. The uncontroverted evidence
    also established that A.E. cannot have an agent take such actions on her behalf
    under a power of attorney because she does not have the capacity to execute
    such an instrument. See In re Estate of Vackar, 
    345 S.W.3d 588
    , 597 (Tex.
    App.—San Antonio 2011, no pet.) (noting a person lacks mental capacity to
    execute a power of attorney if the person does not understand the nature or
    consequences of executing the instrument). A.E. cannot manage any part of her
    physical or mental health; cannot make personal decisions on important matters
    such as voting, determining her residence, or marriage; and cannot handle basic
    11
    Additionally, though not raised as an issue in the probate court
    proceedings, as Amicus Cook Children’s points out, by federal and state law, a
    doctor generally must keep patient records and communications confidential.
    See Tex. Occ. Code Ann. § 159.002 (West Supp. 2017); see also Standards for
    Privacy of Individually Identi[]fiable Health Information, 65 Fed. Reg. 82462-01
    (Dec. 28, 2000) (codified at 45 C.F.R. pts. 160 & 164) (rules implementing the
    privacy provisions of the Health Insurance Portability and Accountability Act of
    1996, Pub. L. No. 104-191). This confidentiality requirement puts A.E., her
    parents, and any potential doctor for A.E. in an untenable position because A.E.
    cannot meaningfully consent to disclosing her medical information to her parents,
    but if her parents do not have that information, they can neither make medical
    decisions regarding her care nor help her make such decisions (even assuming
    she had the capacity to make such decisions with assistance, which she does
    not).
    29
    daily activities on her own. And she cannot authorize another to do any of those
    activities on her behalf.
    Likewise, supported decision-making cannot serve as an alternative to
    guardianship for A.E. because she is incapacitated, and she cannot make
    important life decisions for herself. Even the court investigator, whose report
    recommended against guardianship, recognized that A.E. does not understand
    the consequences of her decisions and would not be able to give an opinion on
    or make a decision about her care situation, about voting, or about her ability to
    get married.    Because supported decision-making calls for giving a person
    assistance in understanding the person’s options but prohibits a supporter from
    making decisions for the person, the evidence before the probate court
    established that this alternative is simply not feasible for A.E.
    A.E.’s attorney ad litem stated in her report that a full guardianship is
    necessary for A.E.      Amicus Disability Rights Texas asserts that neither the
    attorney ad litem nor A.E.’s parents mentioned person-centered planning in the
    hearing, while the court investigator reported to the probate court that person-
    centered planning was appropriate. But the court investigator merely checked a
    box on a form indicating person-centered planning was appropriate. Other than
    this “checked box,” there is no testimony or documentary evidence showing that
    person-centered planning could substitute for a guardianship in this case. 12
    12
    For example, Disability Rights Texas quotes the Administrative Code
    provisions addressing Texas’s Medicaid-waiver program to say that person-
    30
    Because clear and convincing evidence established that alternatives that
    would avoid the need for a guardianship have been considered and are not
    feasible for A.E. and there was no evidence to the contrary, the probate court
    abused its discretion by finding the contrary.       See Tex. Est. Code Ann.
    § 1101.101(a)(1)(E). We sustain H.E. and P.E.’s fourth issue.
    D.    The Evidence Showed that A.E. Needs a Guardian to Protect
    Her Rights, and No Evidence Supported a Contrary Finding.
    In their third issue, H.E. and P.E. argue that the probate court abused its
    discretion by not concluding that A.E.’s rights need to be protected by the
    appointment of a guardian. See 
    id. § 1101.101(a)(1)(C).
    A.E.’s parents maintain
    that without a guardian, A.E. is susceptible to abuse and exploitation and will be
    denied medical care and educational benefits.         We agree that clear and
    convincing evidence established that A.E. needs a guardian to protect her rights.
    First, a person with an intellectual disability such as A.E. has the right to
    receive treatment and habilitative services that suit her needs, maximize her
    capabilities, and enhance her coping abilities. See Tex. Health & Safety Code
    centered planning is a “process that empowers the individual . . . to direct the
    development of [a plan] that meets the individual’s outcomes” and that it
    “identifies existing supports and services,” “identifies natural supports,” “occurs
    with the support of a group of people chosen by the individual,” and
    “accommodates the individual’s style of interaction.” 40 Tex. Admin. Code
    § 45.103(78). But the record establishes that A.E. does not have the capacity to
    direct the development of a plan. And identifying supports and services and
    natural supports and accommodating A.E.’s style of interaction, while certainly
    guidelines that guardians should follow, do not take the place of informed
    consent to medical procedures or educational programs and cannot enable A.E.
    to understand her options regarding marriage, residency, voting, or driving.
    31
    Ann. § 592.017 (West 2017). However, as we have discussed at length herein,
    A.E. cannot consent to receive medical or psychological treatment and other than
    a guardianship, there is no legal procedure through which her parents can
    consent for her to receive non-emergency medical treatment.
    Second, A.E. has the right to receive educational services that are
    appropriate for her needs.        
    Id. § 592.014
    (West 2017); see 20 U.S.C.A.
    § 1400 (West 2010 & Supp. 2016) (the Individuals with Disabilities Education Act
    or IDEA). As H.E. testified at the hearing, because A.E. is now eighteen, A.E.’s
    rights under the IDEA have been transferred to her. See Reyes v. Manor I.S.D.,
    
    850 F.3d 251
    , 253 (5th Cir. 2017). The evidence established that A.E. does not
    have the capacity to consent to the services or to understand or enforce her
    rights under the IDEA on her own, nor can she enforce any other rights to
    educational programs and benefits for which she may be eligible. 13                The
    evidence also established that A.E. does not have the ability to consent to her
    parents making educational decisions for her. Thus, her parents have no right to
    13
    At the time of the hearing, A.E. was a junior in high school. Her mother
    testified that “she could be out next year, but she’ll probably be in transition until
    [age] 21.” A student with disabilities is eligible to participate in a school district’s
    special education program through age twenty-one. Tex. Educ. Code Ann.
    § 29.003 (West 2012). The IDEA provides for transition services, “a coordinated
    set of activities for a child with a disability . . . to facilitate the child’s movement
    from school to post-school activities, . . . [and] includes instruction, related
    services, community experiences, the development of employment and other
    post-school adult living objectives, and, when appropriate, acquisition of daily
    living skills and functional vocational evaluation.” 20 U.S.C.A. § 1401(34) (West
    2010); see 19 Tex. Admin. Code § 75.1023 (Tex. Educ. Agency, Provisions for
    Individuals Who Are Members of Special Populations).
    32
    enforce A.E.’s rights under the IDEA. See 
    id. at 253.
    In fact, the evidence
    established that A.E. does not have the capacity to consent to or enroll in any
    other government benefits program under which she may have rights. See, e.g.,
    40 Tex. Admin. Code § 45.212. A.E. has an IQ between 50 and 55. She does
    not understand the consequences of her actions, but she likes to please the
    people around her and tends to agree with whatever is said to her. She could
    answer “yes” if asked if her parents could sit in at ARD meetings, 14 but she would
    not understand what was being asked of her and would not understand the
    significance of consenting to her parents making an educational decision for her.
    Finally, A.E. has the right to protection from exploitation and abuse
    because of her intellectual disability.    See Tex. Health & Safety Code Ann.
    § 592.012 (West 2017).       The evidence establishes, however, that A.E. is
    vulnerable to exploitation or abuse. The court investigator initially testified that
    she had no concern that A.E. might be susceptible to abuse or exploitation, but
    the reasons she gave for her lack of concern was that A.E. lived at home and
    was “with her parents pretty much everywhere she goes” and that “her parents
    know that she’s involved in special programs in school for people with
    disabilities.”   Upon questioning, however, the investigator acknowledged that
    there would be instances when A.E. was not with her parents. When asked if
    14
    In Texas, the people responsible for developing a student’s individual
    education program under the IDEA are known as an Admissions, Review, and
    Dismissal (ARD) committee. Rockwall I.S.D. v. M.C., 
    816 F.3d 329
    , 331, n.1 (5th
    Cir. 2016).
    33
    she thus agreed that A.E. could be subject to abuse or exploitation, she agreed it
    was possible.
    A.E.’s mother testified that she “absolutely” believed that A.E. could be
    subject to exploitation if she had no guardian.         A.E.’s doctor stated in her
    certificate that A.E. is totally without capacity to care for herself and stated in her
    affidavit that she believed A.E. was susceptible to abuse and exploitation. The
    court investigator also recognized that A.E. cannot make decisions on her own.
    And the attorney ad litem did not believe that any less restrictive means would be
    better for A.E. than guardianship.
    Because clear and convincing evidence established that A.E. needs a
    guardian to protect her rights, and there was no evidence to the contrary, the
    probate court abused its discretion by finding otherwise. See Tex. Est. Code
    Ann. § 1101.101(a)(1)(C). We sustain H.E. and P.E.’s third issue.
    E.     The Evidence Showed that It Is in A.E.’s Best Interest to Have
    Her Parents as Guardians, and No Evidence Supported a
    Contrary Finding.
    In their second issue, H.E. and P.E. argue that the probate court abused
    its discretion by not finding it is in A.E.’s best interest to appoint her a guardian.
    See 
    id. § 1101.101(a)(1)(B).
    In their sixth issue, they contend that the probate
    court abused its discretion in not finding H.E. and P.E. are eligible to act as
    guardians and are entitled to be appointed. See 
    id. § 1101.101(a)(2)(B).
    As already discussed above, A.E. is unable to take care of her daily life
    activities without assistance and would be unable to safely make decisions that
    34
    would affect her finances, residence, or medical affairs. She cannot dispense
    her own medications and does not know what they are; does not know who her
    doctor is and could not schedule her own doctor’s appointments; and cannot
    understand the doctor’s advice, even if explained to her. She cannot consent to
    or take advantage of governmental programs and benefits, including education
    programs and benefits, yet by law her parents do not have the authority to
    consent for her. The evidence established that it is in A.E.’s best interest for a
    guardian to be appointed so that she can continue to receive regular medical
    care and to take advantage of government programs and benefits for which she
    is eligible.
    The evidence further established that H.E. and P.E. should be the
    guardians appointed for A.E.        By statute, A.E.’s parents are entitled to the
    appointment. See 
    id. § 1104.102
    (West 2014) (providing that if an incapacitated
    adult does not have an eligible spouse who can serve as guardian, the nearest of
    kin to the incapacitated person is entitled to the guardianship if the person is
    eligible).     A.E.’s parents are not disqualified from the appointment.   See 
    id. §§ 1104.351–.353
    (West 2014) (disqualifying from appointment a person who is
    incapable of managing the person or is unsuitable or whose conduct is
    “notoriously bad”), § 1104.354 (West 2014) (disqualifying a person with certain
    specified conflicts of interest), § 1104.358 (West 2014) (disqualifying a person
    who has committed family violence and is subject to a protective order protecting
    35
    the proposed ward). A.E.’s attorney ad litem agreed that her parents are not
    disqualified.
    The evidence overwhelmingly shows that it is in A.E.’s best interest for
    H.E. and P.E. to be the guardians that are appointed. See 
    id. § 1104.001
    (West
    2014), § 1104.002 (West Supp. 2017) (providing that in appointing a guardian,
    the court must make a reasonable effort to consider the incapacitated person’s
    preference of guardian and must consider the incapacitated person’s best
    interest). The doctor’s certificate stated that the best place for A.E. to reside is
    with her parents.     The court investigator testified that A.E. is close with her
    parents and that “they have a really good relationship.”               And while the
    investigator’s report stated that A.E. does not understand guardianship, the
    attorney ad litem told the court that after talking to A.E., A.E. “was able to tell [the
    ad litem] that she thinks she likes [her parents’] help, she wants the help to
    continue.”      At the end of the hearing, the probate court commended A.E.’s
    parents “for taking care of [A.E.] so well,” and in its findings of fact and
    conclusions of law, the court found that A.E. is being well taken care of by her
    parents.
    This court is fully cognizant that the statutory requirements rightly give
    courts a duty to exercise care and caution before removing a person’s most
    sacred rights through a guardianship proceeding and to grant a full guardianship
    as a last resort in cases in which other options will not suffice to protect the
    proposed ward.       We recognize that the probate court here correctly took its
    36
    statutory duty seriously. Nevertheless, in this case, the evidence in favor of a
    guardianship of A.E. was clear and convincing, and the probate court had no
    evidence that lesser alternatives would protect A.E. and be in her best interest.
    Because clear and convincing evidence established that (1) A.E.’s parents
    are eligible to act as A.E.’s guardians and are entitled to the appointment 15 and
    (2) it is in A.E.’s best interest for her parents to be appointed as her guardians of
    the person and no evidence supported contrary findings, the probate court’s
    failure to appoint H.E. and P.E. as guardians was an abuse of discretion. See 
    id. § 1101.101(a)(1)(B),
    (a)(2)(B). We sustain H.E. and P.E.’s second and sixth
    issues.
    Because our holdings on the above issues are dispositive, we do not reach
    H.E. and P.E.’s remaining issues. See Tex. R. App. P. 47.1.
    CONCLUSION
    We have reviewed the evidence in the light most favorable to the probate
    court’s decision.   Even under this deferential standard, clear and convincing
    evidence established as a matter of law that (1) A.E. is totally incapacitated
    because of a mental condition; (2) A.E. does not have the capacity to operate a
    motor vehicle, make personal decisions regarding residence, and vote in a public
    election; (3) supports and services and alternatives that would avoid the need for
    15
    Though the evidence on this point is clear and convincing, such a finding
    requires only a preponderance of the evidence.           Tex. Est. Code Ann.
    § 1101.101(a)(2)(B).
    37
    guardianship are not feasible; (4) it is in A.E.’s best interest to have the probate
    court appoint H.E. and P.E.—who are eligible to act as A.E.’s guardians and are
    entitled to appointment—as guardians of A.E.’s person; and (5) A.E.’s rights will
    be protected by the appointment of a guardian.         No evidence supported the
    probate court’s findings to the contrary. We therefore hold that the probate court
    abused its discretion in denying H.E. and P.E.’s guardianship application. See
    Ford Motor 
    Co., 363 S.W.3d at 578
    .
    Having sustained H.E. and P.E.’s first, second, third, fourth, fifth, sixth, and
    seventh issues, we reverse the probate court’s denial of H.E. and P.E.’s
    guardianship application. We remand this case to the probate court for that court
    to render an order consistent with this opinion and with Texas Estates Code
    section 1101.151. See Tex. Est. Code Ann. § 1101.151 (West Supp. 2017).
    /s/ Mark T. Pittman
    MARK T. PITTMAN
    JUSTICE
    PANEL: GABRIEL, PITTMAN, and BIRDWELL, JJ.
    DELIVERED: June 14, 2018
    38