City of Pasadena v. Janet Poulos ( 2023 )


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  • Opinion issued October 31, 2023
    In The
    Court of Appeals
    For The
    First District of Texas
    ————————————
    NO. 01-22-00676-CV
    ———————————
    CITY OF PASADENA, Appellant
    V.
    JANET POULOS, Appellee
    On Appeal from the 281st District Court
    Harris County, Texas
    Trial Court Case No. 2022-09772
    MEMORANDUM OPINION
    Janet Poulos sued her employer, the City of Pasadena, and asserted claims
    under the Texas Commission on Human Rights Act (“TCHRA”) for hostile work
    environment based on race, retaliation, and racial discrimination. The City moved to
    dismiss Poulos’s claims under Rule of Civil Procedure 91a, arguing that the claims
    lacked a basis in law because the City’s governmental immunity had not been
    waived. The trial court denied the City’s motion to dismiss.
    In two issues, the City argues that the trial court erred by denying its Rule 91a
    motion to dismiss because (1) Poulos did not timely file suit under the TCHRA, and
    (2) the only timely claims that Poulos asserted in her charge of discrimination are
    not actionable under the TCHRA. We affirm in part and reverse and render judgment
    in part.
    Background
    Janet Poulos is Mexican American and has been employed by the City of
    Pasadena as a Customer Service Assistant in a call center since 2002. Beginning in
    2015, she allegedly “observed bias and favorable treatment of white employees
    when she got assigned a new supervisor” and “this discrimination has continued
    throughout her employment.” Poulos alleged that her supervisor allowed the two
    white employees in the department “more leniency and privileges” than the three
    Mexican American employees. Poulos was allegedly subjected to “closer scrutiny
    than the treatment received by her white co-workers,” such as being asked by her
    supervisor whether she was “logged in” to the call system, while one of her white
    co-workers was not logged in and was not questioned in this manner. Poulos’s
    supervisor also allegedly yelled at her about time keeping and documentation.
    2
    In October 2019, Poulos made a complaint to Human Resources about her
    supervisor’s harassment “and the unequal treatment she was experiencing.”
    However, no action was taken, and “her director . . . dismiss[ed] her concerns and
    threaten[ed] to issue her a formal write up for voicing the inequality she was facing.”
    Poulos alleged that one of her white co-workers was not disciplined for “fail[ing] to
    log into the system and assist with the incoming calls” or for sleeping in the office
    during work hours. Instead, this co-worker was promoted to a supervisory position.
    Poulos also alleged that her supervisors subjected her to more stringent
    requirements concerning leaving work for medical appointments and taking
    restroom breaks during work hours. For example, in March 2021, the assistant
    supervisor of the department allegedly instructed Poulos to cancel a cardiologist
    appointment that she had scheduled weeks in advance and about which she had
    informed her supervisors. The next day, one of her white co-workers asked to leave
    work early and this request was granted, even though the co-worker had not provided
    any advance notice. Poulos’s supervisor also allegedly required Poulos to ask
    permission from the assistant supervisor every time she needed to use the restroom,
    but none of her white co-workers were subjected to this same requirement.
    In June 2021, the assistant supervisor allegedly refused Poulos’s request to go
    to a medical appointment prior to a scheduled surgery. The assistant supervisor
    allegedly “attempted to intimidate” Poulos by “interrogating her about the necessity
    3
    of her surgical procedure” and discussing Poulos’s personal medical information in
    front of co-workers. Poulos returned from medical leave in late July 2021 and was
    placed on “light duty” due to medical restrictions. Less than two weeks later,
    Poulos’s supervisor instructed her to lift “water bottle crates and refill the
    refrigerator.” When Poulos responded that she could not do so due to her medical
    restrictions, her supervisor “rudely dismissed” her concerns, “berated her publicly,”
    and accused Poulos of being able to lift the water bottles because she carried a purse.
    Poulos filed a charge of discrimination with the Equal Employment
    Opportunity Commission (“EEOC”) and the Texas Workforce Commission–Civil
    Rights Division (“the Commission”) on October 13, 2021. Poulos alleged that she
    has “continued to face additional harassment from her supervisors” following her
    filing of the charge. She has allegedly been assigned additional work without
    compensation, has “continue[d] to be closely monitored with her bathroom breaks,”
    and has been “harassed for any breaks or requests for time off.” Poulos alleged that
    she received a right to sue letter from the EEOC on November 18, 2021. She also
    alleged that she has “requested [that] the Texas Workforce Commission Civil Rights
    Division issue Complainant’s ‘Right to File Civil Action.’”
    Poulos filed suit against the City on February 16, 2022, and asserted three
    claims under the TCHRA. Poulos asserted a claim for hostile work environment
    based on her race, alleging that her supervisors would monitor and interrogate her
    4
    more than her white co-workers, she was “held to a different standard for her
    attendance and break times” compared to her white co-workers, and she was
    “verbally assaulted by her supervisor and endured hostility and yelling on a frequent
    basis,” while her white co-workers were not treated in the same manner.
    Poulos also asserted a claim for retaliation. She alleged that she first
    complained about the discriminatory treatment in October 2019, but “her director”
    dismissed her concerns and threatened to give her a formal write-up. Poulos alleged
    that she suffered adverse employment actions including additional harassment from
    her supervisor; the denial of requested leave days for medical procedures; the
    ignoring of her medical restrictions and accommodations following a surgical
    procedure; and increasing hostility from her supervisor. She further alleged that
    following her EEOC charge, she had been assigned additional work without
    compensation, her bathroom breaks were closely monitored, and she was harassed
    concerning breaks and requests for time off.
    Finally, Poulos asserted a claim for racial discrimination. She alleged that she
    was “scrutinized to a higher level than her white coworkers and berated and
    humiliated before her peers by her supervisor”; was “denied requests for leave days
    requested weeks in advance, while her white coworkers were allowed to leave early
    without prior notice”; and was “held to a higher standard than her white coworkers,
    including higher scrutiny for her time and work performance.” She further alleged
    5
    that she was denied a promotion in favor of a white co-worker with less experience
    and qualifications. Additionally, she alleged that a white co-worker was not
    disciplined when that co-worker complained about a supervisor, but Poulos was
    threatened with a write-up for voicing concerns. Poulos sought actual and
    compensatory damages, “including lost wages and benefits in the past and future,”
    mental anguish damages, and damages for pain and suffering.
    Poulos requested issuance of service of citation. She served the City with
    citation on March 29, 2022.
    The City answered and asserted the affirmative defense of governmental
    immunity, alleging that Poulos had not demonstrated that the City’s immunity had
    been waived.
    On May 17, 2022, the City moved to dismiss Poulos’s suit for lack of subject-
    matter jurisdiction under Rule of Civil Procedure 91a. The City acknowledged that
    the TCHRA provides a limited waiver of governmental immunity, but it argued that
    the waiver only applies when the plaintiff alleges a violation within the scope of the
    statue and follows the TCHRA’s mandatory procedures. The City first argued that
    Poulos’s suit was untimely because she did not file her petition and serve the City
    with process within 60 days of receiving a right to sue letter. Although Poulos
    alleged that she received her right to sue letter from the EEOC on November 18,
    6
    2021, she did not file suit until February 16, 2022, and she did not serve the City
    until March 29, 2022.
    The City also argued that Poulos did not file her charge of discrimination
    within 180 days of the occurrence of an unlawful employment practice. Because
    Poulos filed her charge of discrimination on October 13, 2021, any claims involving
    acts more than 180 days before that date—or before April 16, 2021—were untimely
    and could not be the subject of Poulos’s suit. According to the City, Poulos’s only
    timely claims involved complaints regarding absences and bathroom breaks, and
    those claims were not actionable under the TCHRA.
    Poulos responded that she had timely filed suit. She received her right to sue
    letter from the EEOC and filed suit on February 16, 2022, but at that time, she had
    not yet received her notice of right to file a civil action from the Commission. She
    received that letter on March 5, 2022, and served the City on March 29, 2022, within
    the 60-day time-period. Poulos attached a copy of the notice from the Commission.
    Poulos also argued that she had alleged claims that were actionable under the
    TCHRA and that occurred after April 16, 2021, including claims that her white co-
    workers “were given preference on breaks and access to bathroom privileges,” she
    was denied leave to go to a medical appointment, and the medical restrictions
    following her surgery were ignored.
    7
    The trial court denied the City’s motion to dismiss. This interlocutory appeal
    followed. See TEX. CIV. PRAC. & REM. CODE § 51.014(a)(8) (allowing party to take
    interlocutory appeal from order granting or denying plea to jurisdiction filed by
    governmental unit); City of Austin v. Liberty Mut. Ins., 
    431 S.W.3d 817
    , (Tex.
    App.—Austin 2014, no pet.) (stating that because Rule 91a motion challenged
    subject-matter jurisdiction, section 51.014(a)(8) afforded governmental unit right to
    take interlocutory appeal from denial of motion).
    Governmental Immunity
    The City contends that the trial court erroneously denied its motion to dismiss
    because Poulos cannot demonstrate that the City’s governmental immunity was
    waived. In its first issue, the City argues that Poulos did not timely file suit and did
    not timely serve the City. In its second issue, the City argues that to the extent Poulos
    asserted any timely claims in her charge of discrimination, these claims are not
    actionable under the TCHRA.
    A.    Standard of Review
    Sovereign immunity protects the State of Texas against lawsuits for damages
    unless the State consents to be sued. Gulf Coast Ctr. v. Curry, 
    658 S.W.3d 281
    , 283
    (Tex. 2022). Governmental immunity provides similar protection to subdivisions of
    the State, including cities. Travis Cent. Appraisal Dist. v. Norman, 
    342 S.W.3d 54
    ,
    57–58 (Tex. 2011); Harris Cnty. v. Sykes, 
    136 S.W.3d 635
    , 638 (Tex. 2004).
    8
    “Governmental immunity has two components: immunity from liability,
    which bars enforcement of a judgment against a governmental entity, and immunity
    from suit, which bars suit against the entity altogether.” Tooke v. City of Mexia, 
    197 S.W.3d 325
    , 332 (Tex. 2006). Immunity from suit “thus presents a jurisdictional
    question of whether the State has expressly consented to suit.” Curry, 658 S.W.3d
    at 284; Tex. Dep’t of Parks & Wildlife v. Miranda, 
    133 S.W.3d 217
    , 225–26 (Tex.
    2004) (stating that sovereign immunity from suit “defeats a trial court’s subject
    matter jurisdiction”). A plaintiff has the burden to affirmatively demonstrate that the
    trial court has jurisdiction, which “encompasses the burden of establishing a waiver
    of sovereign immunity in suits against the government.” Town of Shady Shores v.
    Swanson, 
    590 S.W.3d 544
    , 550 (Tex. 2019).
    Parties may challenge a trial court’s subject-matter jurisdiction through
    several different procedural vehicles, including a plea to the jurisdiction or a motion
    for summary judgment. Alamo Heights Indep. Sch. Dist. v. Clark, 
    544 S.W.3d 755
    ,
    770 (Tex. 2018). A party may also challenge subject-matter jurisdiction by filing a
    motion to dismiss pursuant to Rule of Civil Procedure 91a. City of Dallas v. Sanchez,
    
    494 S.W.3d 722
    , 724–25 (Tex. 2016) (per curiam); City of Houston v. Houston
    Metro Sec., No. 01-22-00532-CV, 
    2023 WL 2602520
    , at *2 (Tex. App.—Houston
    [1st Dist.] Mar. 23, 2023, no pet.) (mem. op.).
    9
    Under Rule 91a, a party may move to dismiss a cause of action on the grounds
    that it has no basis in law or fact. TEX. R. CIV. P. 91a.1. A cause of action has no
    basis in law if the allegations, taken as true, together with inferences reasonably
    drawn from the allegations, do not entitle the claimant to the relief sought. 
    Id.
     In
    ruling upon this motion, the trial court may not consider evidence, but instead must
    decide the motion based “solely on the pleading of the cause of action, together with
    any pleading exhibits permitted by Rule 59.” TEX. R. CIV. P. 91a.6; Sanchez, 494
    S.W.3d at 724; see TEX. R. CIV. P. 59 (permitting “[n]otes, accounts, bonds,
    mortgages, records, and all other written instruments, constituting, in whole or in
    part, the claim sued on” to be attached to and made part of pleadings).
    We review the merits of a Rule 91a motion de novo because the availability
    of a remedy under the facts alleged is a question of law. Sanchez, 494 S.W.3d at 724.
    Whether a pleader has alleged facts affirmatively demonstrating the existence of
    subject-matter jurisdiction is also a question of law that we review de novo. Id. at
    725; Miranda, 133 S.W.3d at 226. To determine whether dismissal under Rule 91a
    is required, we consider whether the pleadings, liberally construed, alleged sufficient
    facts to invoke a waiver of governmental immunity. Sanchez, 494 S.W.3d at 725.
    B.    Timeliness of City’s Rule 91a Motion
    Before addressing the City’s appellate arguments, we first address an
    argument that Poulos raised in her appellee’s brief and her sur-reply brief. Poulos
    10
    argues that the trial court properly denied the City’s Rule 91a motion because the
    trial court did not timely rule on the motion. She contends that as a result of the
    untimely hearing and ruling, “action pursuant to this rule is no longer available as a
    matter of law.”
    Rule 91a.3 provides that a motion to dismiss must be:
    (a)    filed within 60 days after the first pleading containing the
    challenged cause of action is served on the movant;
    (b)    filed at least 21 days before the motion is heard; and
    (c)    granted or denied within 45 days after the motion is filed.
    TEX. R. CIV. P. 91a.3. “The word ‘must’ is generally construed as mandatory, and,
    therefore, as creating a duty or obligation.” Walker v. Owens, 
    492 S.W.3d 787
    , 790
    (Tex. App.—Houston [1st Dist.] 2016, no pet.). Courts have repeatedly noted that
    while Rule 91a.3 provides that a motion to dismiss “must be . . . granted or denied
    within 45 days after the motion is filed,” the Rule does not provide any consequences
    or sanctions if the trial court does not comply. See id.; MedFin Manager, LLC v.
    Stone, 
    613 S.W.3d 624
    , 628 (Tex. App.—San Antonio 2020, no pet.); Koenig v.
    Blaylock, 
    497 S.W.3d 595
    , 598 (Tex. App.—Austin 2016, pet. denied). This Court
    has held that while the trial court’s failure to comply with the 45-day deadline is
    error, “the court’s non-compliance with the mandatory language of the rule will not
    result in reversal if the error is found to be harmless.” Walker, 
    492 S.W.3d at
    790–
    91; see MedFin Manager, 613 S.W.3d at 628 (concluding that failure to grant or
    11
    deny motion within 45 days is error, but Rule’s deadline “is directory, not
    jurisdictional”).
    Here, Poulos filed suit against the City on February 16, 2022, and served the
    City with citation on March 29, 2022. The City timely filed its motion to dismiss on
    May 17, 2022. Under the timelines of Rule 91a, the motion “must” have been granted
    or denied within 45 days after the motion was filed, or by July 1, 2022. The trial
    court did not rule on the City’s motion until September 7, 2022.
    The trial court’s failure to rule on the motion within the 45-day deadline was
    error. See TEX. R. CIV. P. 91a.3; Walker, 
    492 S.W.3d at 790
    . However, because this
    deadline is not jurisdictional, the trial court did not lose jurisdiction to decide the
    motion to dismiss. See MedFin Manager, 613 S.W.3d at 629; Koenig, 
    497 S.W.3d at 599
     (noting that in absence of language outlining consequences for trial court’s
    failure to act within 45-day deadline, “it is more reasonable to conclude that” time
    limit in rule “is not a hard deadline that prohibits the court from considering the
    substance of the motion to dismiss after the expiration of the 45-day time period but,
    rather, a provision included in the rule to promote the orderly and prompt dismissal
    of baseless causes of action”).
    Moreover, Poulos has not attempted to identify any way in which she was
    prejudiced by the trial court ruling on the motion after the 45-day deadline had
    expired. See Walker, 
    492 S.W.3d at 791
     (“[H]e does not contend that the parties
    12
    engaged in any discovery or other furtherance of the litigation process after the
    deadline passed. The motion simply remained pending during that period.”); Koenig,
    
    497 S.W.3d at 599
     (stating that court could not “imagine any such prejudice” to
    plaintiff for failure to rule by 45-day deadline, noting that plaintiff would have more
    time to respond to dismissal motion, more time to amend petition, and more time to
    consider whether to non-suit). We conclude that the trial court’s failure to rule on
    the City’s Rule 91a motion within the 45-day deadline did not preclude the trial court
    from doing so after the deadline. We therefore turn to the merits of the City’s
    arguments on appeal.
    C.    Whether Poulos Timely Filed Suit Under TCHRA
    The Texas Legislature enacted the TCHRA to address discrimination and
    retaliation in the workplace and to “coordinate and conform with federal anti-
    discrimination and retaliation laws under Title VII.” Prairie View A&M Univ. v.
    Chatha, 
    381 S.W.3d 500
    , 504 (Tex. 2012). When analyzing a claim brought under
    the TCHRA, we look to state cases as well as to the analogous federal statutes and
    the case law interpreting those statutes. Quantum Chem. Corp. v. Toennies, 
    47 S.W.3d 473
    , 476 (Tex. 2001); Anderson v. Houston Cmty. Coll. Sys., 
    458 S.W.3d 633
    , 643 (Tex. App.—Houston [1st Dist.] 2015, no pet.). The TCHRA waives a
    governmental unit’s immunity, but only when the plaintiff states a claim for conduct
    that actually violates the statute. Clark, 544 S.W.3d at 770; Mission Consol. Indep.
    13
    Sch. Dist. v. Garcia, 
    372 S.W.3d 629
    , 636 (Tex. 2012) (“[T]he Legislature has
    waived immunity only for those suits where the plaintiff actually alleges a violation
    of the TCHRA by pleading facts that state a claim thereunder.”).
    Under the TCHRA, an employer commits an unlawful employment practice
    if because of race, color, disability, religion, sex, national origin, or age, the
    employer:
    (1)    fails or refuses to hire an individual, discharges an individual, or
    discriminates in any other manner against an individual in
    connection with compensation or the terms, conditions, or
    privileges of employment; or
    (2)    limits, segregates, or classifies an employee or applicant for
    employment in a manner that would deprive or tend to deprive
    an individual of any employment opportunity or adversely affect
    in any other manner the status of an employee.
    TEX. LABOR CODE § 21.051. An employer also commits an unlawful employment
    practice if the employer retaliates or discriminates against a person who (1) opposes
    a discriminatory practice; (2) makes or files a charge of discrimination; (3) files a
    complaint; or (4) testifies, assists, or participates in any manner in an investigation,
    proceeding, or hearing. Id. § 21.055.
    A person who is aggrieved by an unlawful employment practice may file a
    complaint with the Commission that states that an unlawful employment practice
    has been committed and states the facts on which the complaint is based. Id.
    § 21.201(a), (c). This complaint must be filed not later than the 180th day after the
    14
    date the alleged unlawful employment practice occurred. Id. § 21.202(a). If the
    Commission dismisses a complaint or does not resolve the complaint before the
    181st day after the date the complaint was filed, the Commission shall inform the
    complainant of the dismissal or the failure to resolve the complaint. Id. § 21.208.
    A complainant who receives notice under section 21.208 that the Commission
    has not dismissed or resolved the complaint “is entitled to request from the
    commission a written notice of the complainant’s right to file a civil action.” Id.
    § 21.252(a). “Within 60 days after the date a notice of the right to file a civil action
    is received, the complainant may bring a civil action against the respondent.” Id.
    § 21.254. Failure to issue the notice of the complainant’s right to file a civil action
    does not affect the complainant’s right to bring a civil action against her employer.
    Id. § 21.252(d). In the Code Construction Act, the Texas Legislature has provided
    that “[s]tatutory prerequisites to a suit, including the provision of notice, are
    jurisdictional requirements in all suits against a governmental entity.” TEX. GOV’T
    CODE § 311.034. Title VII contains similar requirements that a plaintiff file a timely
    charge of discrimination and receive a “notice of the right to sue” from the EEOC
    before filing suit in court. See 42 U.S.C. § 2000e-5(e)(1) (requiring charge of
    discrimination to be filed with EEOC within 180 days of alleged unlawful
    employment practice), (f)(1) (requiring EEOC to notify complainant if EEOC
    15
    dismisses charge or has not filed its own civil action within 180 days of complainant
    filing charge); Ernst v. Methodist Hosp. Sys., 
    1 F.4th 333
    , 337 (5th Cir. 2021).
    Several courts—including some of our sister intermediate appellate courts,
    federal district courts, and the Fifth Circuit—have held that the event that triggers
    section 21.254’s 60-day time period for filing a suit that asserts claims under the
    TCHRA is the receipt of the notice of the right to file a civil action from the
    Commission, not the receipt of a “right to sue” letter from the EEOC. See, e.g.,
    Vielma v. Eureka Co., 
    218 F.3d 458
    , 464–68 (5th Cir. 2000); Hansen v. Aon Risk
    Servs. of Tex., 
    473 F. Supp. 2d 743
    , 748 (S.D. Tex. 2007) (following rationale of
    Vielma); Ledesma v. Allstate Ins. Co., 
    68 S.W.3d 765
    , 770–72 (Tex. App.—Dallas
    2001, no pet.) (same). In making this determination, the Dallas Court of Appeals in
    Ledesma focused on the language of Labor Code sections 21.252, 21.253, and
    21.254, all of which refer to a “notice of the right to file a civil action” and do not
    refer to the EEOC, EEOC procedures, or a “right to sue” letter issued by the EEOC.
    See 
    68 S.W.3d at 770
    ; see also Vielma, 
    218 F.3d at
    464–65 (noting that both sections
    21.252 and 21.254 use same term—“a notice of the right to file a civil action”—and
    stating that in absence of contrary indications, court will “interpret words or phrases
    that appear repeatedly in a statute to have the same meaning”).
    We agree with the Fifth Circuit’s and the Dallas Court of Appeals’
    construction of section 21.254. Labor Code section 21.252(a) provides that a
    16
    complainant is “entitled to request from the commission a written notice of the
    complainant’s right to file a civil action.” TEX. LABOR CODE § 21.252(a). The
    Commission’s “failure to issue the notice of a complainant’s right to file a civil
    action” does not affect the complainant’s right to bring a lawsuit against her
    employer. Id. § 21.252(d). The Labor Code then provides that “[w]ithin 60 days after
    the date a notice of the right to file a civil action is received,” the complainant may
    file suit against her employer. Id. § 21.254. As the Dallas Court of Appeals pointed
    out, none of these statutory provisions refers to the EEOC or a right to sue letter
    issued by the EEOC. See Ledesma, 
    68 S.W.3d at 770
    . The plain language of section
    21.254, therefore, refers to the notice of the right to file a civil action issued by the
    Commission, not the right to sue letter issued by the EEOC. See Vielma, 
    218 F.3d at 464
     (disagreeing that “right to sue” letter issued by EEOC is interchangeable with
    “right to file a civil action” letter issued by Commission). Concluding otherwise
    would read language into section 21.254 that the Legislature did not include. See
    Ledesma, 
    68 S.W.3d at 770
    ; see Cadena Comercial USA Corp. v. Tex. Alcoholic
    Beverage Comm’n, 
    518 S.W.3d 318
    , 326 (Tex. 2017) (“[W]e take statutes as we find
    them and refrain from rewriting the Legislature’s text.”).
    Here, Poulos filed suit against the City on February 16, 2022. In her original
    petition, Poulos alleged the following with respect to “Administrative Conditions
    Precedent” to filing suit:
    17
    10. On October 13, 2021, Plaintiff timely and dually filed a Charge
    of Discrimination against the Defendant with the Texas Workforce
    Commission Civil Rights Division and the Equal Employment
    Opportunity Commission, EEOC Charge No. 460-2022-00189.
    Plaintiff received a right to sue from the EEOC on November 18, 2021.
    Plaintiff files this complaint within 90 days of receiving the notice of
    right to sue. All conditions precedent to filing this lawsuit have been
    performed or have occurred.
    11. Plaintiff has requested [that] the Texas Workforce Commission
    Civil Rights Division issue Complainant’s “Right to File Civil Action.”
    Poulos only asserted claims under the TCHRA; she did not allege any violations of
    Title VII. In response to the City’s motion to dismiss, Poulos attached the “Notice
    of Complainant’s Right to File Civil Action” issued by the Commission. Poulos
    received this notice on March 5, 2022, after she had filed suit against the City. It is
    undisputed that Poulos served the City on March 29, 2022.
    The City argues that Poulos did not timely file suit under the TCHRA because
    she received the right to sue letter from the EEOC on November 18, 2021, but she
    did not file suit until February 16, 2022, more than 60 days after receipt of the right
    to sue letter. However, receipt of the EEOC right to sue letter does not trigger the
    60-day time period to file suit under the TCHRA; instead, receipt of the notice of the
    right to file a civil action from the Commission triggers the running of the 60-day
    period. See Ledesma, 
    68 S.W.3d at
    770–72; Vielma, 
    218 F.3d at
    464–68. In her
    petition filed on February 16, 2022, Poulos alleged that she had requested that the
    Commission issue a notice of the right to file a civil action. Construing her pleadings
    18
    liberally, as we must when reviewing an order on a Rule 91a motion, we conclude
    that at the time Poulos filed suit, she had requested but not yet received a notice of
    the right to file a civil action from the Commission. See Sanchez, 494 S.W.3d at 725.
    Thus, the 60-day time period in section 21.254 had not yet begun running, and
    Poulos timely filed her TCHRA claims against the City. See TEX. LABOR CODE
    § 21.254; Ledesma, 
    68 S.W.3d at
    767–68, 772 (noting that Ledesma received right
    to sue letter from EEOC on June 11, 1998, she filed suit and asserted claims under
    TCHRA on September 8, 1998, and she requested that predecessor agency to
    Commission issue notice of right to file civil action on same date she filed suit, and
    concluding that trial court erred by granting plea to jurisdiction because Ledesma
    was not required to file suit asserting TCHRA claims within 60 days of receiving
    EEOC letter).
    The City also argues in its first issue that Poulos did not timely serve it with
    citation. “Texas courts have interpreted section 21.254 to mean that a plaintiff must
    file the suit and serve notice of the suit upon the proper parties within 60 days of
    receiving of notice of a right to sue from the [Commission].” McCollum v. Tex. Dep’t
    of Licensing & Regul., 
    321 S.W.3d 58
    , 63 (Tex. App.—Houston [1st Dist.] 2010,
    pet. denied); Tarrant Cnty. v. Vandigriff, 
    71 S.W.3d 921
    , 924 (Tex. App.—Fort
    Worth 2002, pet. denied) (“The mere filing of a lawsuit is not sufficient to meet the
    requirements of ‘bringing suit’ within the limitations period; rather, a plaintiff must
    19
    both file her action and have the defendant served with process.”). The date of
    service relates back to the date of filing if the plaintiff exercised diligence in
    effecting service. Vandigriff, 
    71 S.W.3d at 924
    .
    Here, Poulos received her notice of the right to file a civil action from the
    Commission on March 5, 2022, the date that triggers section 21.254’s 60-day time
    period for bringing suit. As stated above, it is undisputed that Poulos filed suit on
    February 16, 2022—before receiving the notice of the right to file a civil action—
    and served the City on March 29, 2022. Poulos therefore served the City with citation
    within the 60-day time period for bringing suit. See TEX. LABOR CODE § 21.254;
    McCollum, 
    321 S.W.3d at 63
    ; Vandigriff, 
    71 S.W.3d at 924
    .
    We overrule the City’s first issue.
    D.    Whether Poulos’s Claims are Actionable Under the TCHRA
    As mentioned above, the TCHRA waives governmental immunity, “but only
    when the plaintiff states a claim for conduct that actually violates the statute.” Clark,
    544 S.W.3d at 770. To establish a trial court’s jurisdiction over a TCHRA claim, the
    plaintiff must plead the elements of the statutory cause of action—the “basic facts
    that make up the prima facie case”—so the trial court can determine whether the
    plaintiff has sufficiently alleged a TCHRA violation. San Antonio Water Sys. v.
    Nicholas, 
    461 S.W.3d 131
    , 135 (Tex. 2015). The plaintiff must also “strictly satisf[y]
    the procedural requirements outlined in the TCHRA” to bring suit against a
    20
    governmental entity. See Chatha, 381 S.W.3d at 513–14. We therefore turn to
    whether Poulos pleaded facts that state a claim under the TCHRA.
    1.     Whether Poulos timely asserted alleged discriminatory acts in her
    charge of discrimination
    The TCHRA requires a plaintiff to exhaust her administrative remedies by
    filing a complaint with the Commission or the EEOC. TEX. LABOR CODE § 21.201;
    Chatha, 381 S.W.3d at 503, 504 n.4; Waffle House, Inc. v. Williams, 
    313 S.W.3d 796
    , 804 (Tex. 2010). The complaint must be filed “not later than the 180th day after
    the date the alleged unlawful employment practice occurred.” TEX. LABOR CODE
    § 21.202(a); Chatha, 381 S.W.3d at 513–14 (agreeing that 180-day filing deadline
    in section 21.202 is statutory prerequisite to suit for TCHRA suits against
    governmental entities). Claims against governmental entities that are not timely filed
    are jurisdictionally barred. Harris Cnty. Hosp. Dist. v. Parker, 
    484 S.W.3d 182
    , 192–
    93 (Tex. App.—Houston [14th Dist.] 2015, no pet.).
    Each discrete incident of discrimination constitutes a separate actionable
    unlawful employment practice. Alief Indep. Sch. Dist. v. Brantley, 
    558 S.W.3d 747
    ,
    755 (Tex. App.—Houston [14th Dist.] 2018, pet. denied); see Nat’l R.R. Passenger
    Corp. v. Morgan, 
    536 U.S. 101
    , 114 (2002) (stating, in case under Title VII, that
    “[e]ach incident of discrimination and each retaliatory adverse employment decision
    constitutes a separate actionable ‘unlawful employment practice’”). Discrete
    discriminatory acts are not actionable if time-barred, and each discrete
    21
    discriminatory act “starts a new clock for filing charges alleging that act.” Brantley,
    558 S.W.3d at 755. “Discrete acts that fall within the statutory time period do not
    make acts that fall outside the time period timely.” Id. Hostile work environment
    claims, however, typically consist “of multiple discriminatory acts over a period of
    time,” and therefore a charge alleging a hostile work environment “must be filed
    only within the statutory window of at least one of the acts that contributed to the
    hostile work environment.” Id.; Nat’l R.R. Passenger, 536 U.S. at 117 (“Provided
    that an act contributing to the claim occurs within the filing period, the entire time
    period of the hostile environment may be considered by a court for the purposes of
    determining liability.”).
    Poulos alleged that she filed her charge of discrimination with the
    Commission and the EEOC on October 13, 2021. The City argues that any claim
    based on conduct that occurred before April 16, 2021—180 days before Poulos filed
    her charge of discrimination—is untimely and does not waive the City’s immunity.
    The City further contends that the only claims Poulos timely asserted related to
    absences from work and bathroom breaks, neither of which are actionable under the
    TCHRA and do not establish a hostile work environment. Poulos responds that in
    addition to these claims, she also timely asserted a claim that, following her surgery,
    her supervisor violated her accommodations by requiring her to lift heavy water
    bottles. The appellate record does not contain Poulos’s charge of discrimination.
    22
    Because Poulos does not argue that we should address any claims based on
    conduct that occurred before April 16, 2021, we agree with the City that claims based
    on conduct occurring before this date are untimely and are jurisdictionally barred.
    See TEX. LABOR CODE § 21.202(a); Chatha, 381 S.W.3d at 513–14; Parker, 
    484 S.W.3d at
    192–93. However, we conclude that Poulos’s hostile work environment
    claim, which is based on conduct occurring both before and after April 16, 2021, is
    timely. See Nat’l R.R. Passenger, 536 U.S. at 117; Brantley, 558 S.W.3d at 755.
    2.     Whether the claims Poulos timely raised in her charge of
    discrimination state a claim under the TCHRA
    a.     Poulos’s race discrimination claim
    The TCHRA provides that an employer commits an unlawful employment
    practice if, because of race, the employer (1) “fails or refuses to hire an individual,
    discharges an individual, or discriminates in any other manner against an individual
    in connection with compensation or the terms, conditions, or privileges of
    employment”; or (2) “limits, segregates, or classifies an employee . . . in a manner
    that would deprive or tend to deprive an individual of any employment opportunity
    or adversely affect in any other manner the status of an employee.” TEX. LABOR
    CODE § 21.051(1).
    A plaintiff may rely on direct or circumstantial evidence. Tex. Tech Univ.
    Health Scis. Ctr.-El Paso v. Flores, 
    612 S.W.3d 299
    , 305 (Tex. 2020). When a
    plaintiff relies on circumstantial evidence, we follow the burden-shifting framework
    23
    established by the United States Supreme Court. See McDonnell Douglas Corp. v.
    Green, 
    411 U.S. 792
    , 802–04 (1973); Flores, 612 S.W.3d at 305. Under this
    framework, (1) the plaintiff must first create a presumption of illegal discrimination
    by establishing a prima facie case; (2) the defendant must then rebut that
    presumption by establishing a legitimate, nondiscriminatory reason for the
    employment action; and (3) the plaintiff must then overcome the rebuttal evidence
    by establishing that the defendant’s stated reason is a mere pretext. Flores, 612
    S.W.3d at 305. At all times, the burden of persuasion remains with the employee.
    Clark, 544 S.W.3d at 782.
    To establish a prima facie case of discrimination, the employee must show
    that (1) she was a member of a protected class; (2) she suffered an adverse
    employment action; and (3) non-protected class employees were not treated
    similarly. Anderson, 
    458 S.W.3d at 643
    . The TCHRA addresses only “ultimate
    employment decisions.”1 
    Id. at 644
    ; Esparza v. Univ. of Tex. at El Paso, 
    471 S.W.3d 1
      As support for this construction of the TCHRA, this Court and some of our sister
    intermediate appellate courts have cited cases from the Fifth Circuit holding that
    Title VII was designed to address “ultimate employment decisions” and not every
    decision made by employers that might have a tangential effect on ultimate
    decisions. See, e.g., Democratic Schs. Rsch., Inc. v. Rock, 
    608 S.W.3d 290
    , 308
    (Tex. App.—Houston [1st Dist.] 2020, no pet.) (citing McCoy v. City of Shreveport,
    
    492 F.3d 551
    , 559–60 (5th Cir. 2007)); Winters v. Chubb & Son, Inc., 
    132 S.W.3d 568
    , 575 (Tex. App.—Houston [14th Dist.] 2004, no pet.) (citing Dollis v. Rubin,
    
    77 F.3d 777
    , 781–82 (5th Cir. 1995)); Elgaghil v. Tarrant Cnty. Junior Coll., 
    45 S.W.3d 133
    , 142–43 (Tex. App.—Fort Worth 2000, pet. denied) (citing Messer v.
    Meno, 
    130 F.3d 130
    , 140 (5th Cir. 1997), and Mattern v. Eastman Kodak Co., 
    104 F.3d 702
    , 707 (5th Cir. 1997)). Recently, however, the Fifth Circuit, sitting en banc
    24
    903, 909 (Tex. App.—El Paso 2015, no pet.) (“[A]n adverse employment action
    requires a significant change in employment status.”). The statute “does not address
    ‘every decision made by employers that arguably might have some tangential effect
    upon employment decisions.’” Anderson, 
    458 S.W.3d at 644
     (quoting Winters v.
    Chubb & Son, Inc., 
    132 S.W.3d 568
    , 575 (Tex. App.—Houston [14th Dist.] 2004,
    no pet.)); Elgaghil v. Tarrant Cnty. Junior Coll., 
    45 S.W.3d 133
    , 142 (Tex. App.—
    Fort Worth 2000, pet. denied) (stating that TCHRA was “designed to address
    ultimate employment decisions, not every action that occurs in the workplace that
    makes an employee unhappy”).
    Generally, adverse employment actions involve hiring, granting leave,
    discharging, promoting, and compensating employees. Anderson, 
    458 S.W.3d at 644
    . Adverse employment actions do not include disciplinary filings, reprimands
    concluded that limiting Title VII’s anti-discrimination provision only to “ultimate
    employment decisions” was inconsistent with the language of Title VII itself. Thus,
    the court abandoned this requirement for demonstrating an adverse employment
    action. See Hamilton v. Dallas Cnty., 
    79 F.4th 494
    , 499–502 (5th Cir. 2023) (en
    banc). Fifth Circuit precedent, although persuasive authority, is not binding on this
    Court. In the absence of contrary authority from the Texas Supreme Court or this
    Court sitting en banc, we continue to be bound by our prior precedent holding that
    the TCHRA’s anti-discrimination provision only applies to “ultimate employment
    decisions.” See Anderson v. Houston Cmty. Coll. Sys., 
    458 S.W.3d 633
    , 644 (Tex.
    App.—Houston [1st Dist.] 2015, no pet.); see also Mitschke v. Borromeo, 
    645 S.W.3d 251
    , 256 (Tex. 2022) (stating that under principles of horizontal stare
    decisis, panel of appellate court must follow “materially indistinguishable decisions
    of earlier panels of the same court” unless prior decision has been superseded by
    higher authority, such as decision by Texas Supreme Court or “an en banc decision
    of the court of appeals itself”).
    25
    from a supervisor, poor performance reviews, hostility from fellow employees,
    verbal threats to fire, criticism of the employee’s work, or negative employment
    evaluations. 
    Id.
    Poulos alleged that the City discriminated against her based on her race when
    “she was scrutinized to a higher level than her white coworkers and berated and
    humiliated before her peers by her supervisor” and “was held to a higher standard
    than her white coworkers, including higher scrutiny for her time and work
    performance.” As part of this higher scrutiny, Poulos’s supervisor allegedly required
    her to request permission before using the restroom, which her white co-workers did
    not have to do. She also alleged that she “was denied requests for leave days
    requested weeks in advance, while her white coworkers were allowed to leave early
    without prior notice.”2 The City argues that Poulos has not alleged that she has
    suffered an adverse employment action. We agree with the City.
    2
    Poulos also alleged that she was “denied promotions she was qualified for in favor
    of white employees with less experience and qualifications.” Poulos alleged that one
    of her less-experienced white coworkers was promoted to the position of Assistant
    Supervisor in April 2020, but Poulos and “her non-white colleagues were not given
    the opportunity to apply to this position.” Because this action did not occur within
    180 days of Poulos filing her charge of discrimination in October 2021, any
    complaints about this action are untimely. See TEX. LABOR CODE § 21.202(a);
    Prairie View A&M Univ. v. Chatha, 
    381 S.W.3d 500
    , 513–14 (Tex. 2012); Harris
    Cnty. Hosp. Dist. v. Parker, 
    484 S.W.3d 182
    , 197 (Tex. App.—Houston [14th Dist.]
    2015, no pet.) (concluding that claim for failure to promote was untimely because
    plaintiff filed EEOC charge more than 180 days after he was denied promotions).
    Poulos does not argue on appeal that her allegations concerning a promotion were
    timely.
    26
    Poulos’s complaints that her supervisors scrutinized her more closely than her
    white coworkers and required her to obtain permission before using the restroom are
    not “ultimate employment decisions” under the TCHRA. See id. at 643; Winters,
    
    132 S.W.3d at 575
     (stating that TCHRA does not “address every decision made by
    employers that arguably might have some tangential effect upon employment
    decisions”); see also Parker, 
    484 S.W.3d at
    196–97 (stating that blaming plaintiff
    for problems unrelated to job performance, badgering him over attendance and
    tardiness, screaming and yelling at him in front of his employees, writing him up for
    poor performance, lowering his performance evaluation, and scrutinizing, micro-
    managing, and criticizing him were not “ultimate employment decisions”); Elgaghil,
    
    45 S.W.3d at 143
     (stating that “[a]s a matter of law” actions including verbal
    harassment, write-ups for poor work performance, and threats of termination are not
    adverse employment decisions). Therefore, to the extent Poulos complains about
    these actions by the City, she has not stated a claim that is actionable under the
    TCHRA.
    Poulos also alleged that she requested leave on June 16, 2021, to attend a
    medical appointment before a scheduled surgery, but her supervisor refused to
    approve the request. Poulos alleged that, on a previous occasion, one of her white
    co-workers “asked to leave early from work that same day” without providing any
    advance notice to her supervisor, and the supervisor granted the request. Although
    27
    this Court has stated that adverse employment actions include decisions “granting
    leave,” see Anderson, 
    458 S.W.3d at 643
    , the parties have pointed to no binding
    authority holding that the denial of an employee’s request to take one day of leave
    on a specific date constitutes an adverse employment decision.
    The Fifth Circuit and the Southern District of Texas, however, have held that
    such a decision does not constitute an adverse employment action. See McElroy v.
    PHM Corp., 
    622 F. App’x 388
    , 390–91 (5th Cir. 2015) (per curiam) (concluding
    that employer’s denial of permission for employee to “leave work right away on a
    single day” for medical issue did not qualify as adverse employment action); Beltran
    v. Univ. of Tex. Health Sci. Ctr. at Houston, 
    837 F. Supp. 2d 635
    , 643 (S.D. Tex.
    2011) (noting that courts routinely conclude that denial of short term vacation time
    is not adverse employment action). The Fifth Circuit has distinguished between
    (1) an employer’s decision denying an employee’s right to take leave or the amount
    of leave available and (2) an employer’s decision affecting the specific date, time,
    and manner that leave is taken. McElroy, 622 F. App’x at 391; see Ogden v. Potter,
    
    397 F. App’x 938
    , 939 (5th Cir. 2010) (per curiam) (stating, in retaliation case, that
    “[a] single denial of leave is not an adverse employment action when it affects leave
    on a specific date and time, but not the employee’s amount of or right to take leave
    in general, because a reasonable employee would not have found the action to be
    materially adverse”). Under Fifth Circuit precedent, the latter category of employer
    28
    decisions does not constitute adverse employment actions. See Price v. Wheeler, 
    834 F. App’x 849
    , 857 (5th Cir. 2020) (noting court’s prior holdings that “a single denial
    of leave for a specific date and time” is not adverse employment action); Ogden v.
    Brennan, 
    657 F. App’x 232
    , 235 (5th Cir. 2016) (per curiam) (same); McElroy, 622
    F. App’x at 391 (same).
    Here, Poulos does not allege that she was denied the right to take leave or that
    the amount of leave that she was allowed was less than the amount allowed for co-
    workers of different races. Instead, she alleges that her supervisor denied her request
    for leave on a specific date to attend a medical appointment, while her supervisor
    had, in the past, allowed one of her white co-workers to take leave with no prior
    notice given. We conclude that this decision was not an adverse employment action
    under the TCHRA. See Anderson, 
    458 S.W.3d at 644
     (stating that TCHRA only
    addresses “ultimate employment decisions”); Esparza, 
    471 S.W.3d at 909
     (“[A]n
    adverse employment action requires a significant change in employment status.”).
    We therefore conclude that Poulos has not alleged a prima facie case of
    discrimination based on the denial of requested leave. See Anderson, 
    458 S.W.3d at 643
    .
    Because Poulos has not alleged an adverse employment action, we conclude
    that she has not alleged a prima facie case of race discrimination, and therefore this
    claim does not sufficiently allege a TCHRA violation such that the City’s
    29
    governmental immunity is waived. See Nicholas, 461 S.W.3d at 135; see also Clark,
    544 S.W.3d at 770 (“The TCHRA waives immunity, but only when the plaintiff
    states a claim for conduct that actually violates the statute.”). We therefore hold that
    the trial court erred to the extent that it denied the City’s Rule 91a motion to dismiss
    Poulos’s race-discrimination claim.
    b.     Poulos’s hostile work environment claim
    A hostile work environment claim “entails ongoing harassment, based on the
    plaintiff’s protected characteristic, so sufficiently severe or pervasive that it has
    altered the conditions of employment and created an abusive working environment.”
    Anderson, 
    458 S.W.3d at 646
     (quoting Bartosh v. Sam Houston State Univ., 
    259 S.W.3d 317
    , 324 (Tex. App.—Texarkana 2008, pet. denied)). The elements of a
    prima facie case of hostile work environment are: (1) the employee belongs to a
    protected group; (2) the employee was subjected to unwelcome harassment; (3) the
    harassment complained of was based on the protected characteristic; (4) the
    harassment complained of affected a term, condition, or privilege of employment;
    and (5) the employer knew or should have known of the harassment in question and
    failed to take prompt remedial action. 
    Id.
     If the employee complains of harassment
    by a supervisor, the employee needs only prove the first four elements. 
    Id.
    To satisfy the fourth element of a hostile work environment claim, the
    employee must show that the workplace was “permeated with discriminatory
    30
    intimidation, ridicule, and insult sufficiently severe or pervasive to create a hostile
    or abusive working environment.” Donaldson v. Tex. Dep’t of Aging & Disability
    Servs., 
    495 S.W.3d 421
    , 445 (Tex. App.—Houston [1st Dist.] 2016, pet. denied).
    The work environment must be both objectively and subjectively offensive—“one
    that a reasonable person would find hostile or abusive and one that the victim
    perceived to be so.” 
    Id.
     Although the “abusiveness” standard does not necessarily
    require “any tangible psychological impact on the victim,” it does require “extreme
    conduct.” Twigland Fashions, Ltd. v. Miller, 
    335 S.W.3d 206
    , 219 (Tex. App.—
    Austin 2010, no pet.). Incidental or occasional race-based comments, discourtesy,
    rudeness, or isolated incidents (unless those incidents are “extremely serious”) “are
    not discriminatory changes in the terms and conditions of a worker’s employment.”
    Univ. of Tex. Health Sci. Ctr. at Tyler v. Nawab, 
    528 S.W.3d 631
    , 641 (Tex. App.—
    Texarkana 2017, pet. denied).
    In determining whether a hostile work environment exists, we look to all the
    circumstances, including the frequency of the discriminatory conduct; its severity;
    whether the conduct was physically threatening or humiliating, or a mere offensive
    utterance; and whether it unreasonably interfered with the employee’s work
    performance. Donaldson, 495 S.W.3d at 445; Anderson, 
    458 S.W.3d at 646
    . “The
    availability of a hostile work environment claim is intended to prohibit and prevent
    conduct that is so severe and pervasive that it destroys a protected class member’s
    31
    opportunity to succeed in the workplace.” City of Houston v. Fletcher, 
    166 S.W.3d 479
    , 490 (Tex. App.—Eastland 2005, pet. denied) (quotations omitted).
    With respect to her hostile work environment claim, Poulos alleged that she
    was subjected to disparate treatment because her supervisor “would monitor and
    interrogate [Poulos] more than her white co-workers.” She alleged that she “was
    held to a different standard for her attendance and break times compared to her white
    coworkers,” who were able to leave early or sleep on the job without repercussions
    while Poulos “was harassed and questioned about her time and attendance.” Poulos
    further alleged that she “was verbally assaulted by her supervisor and endured
    hostility and yelling on a frequent basis.”
    To make a prima facie case for a hostile work environment, however, the
    plaintiff must allege that the harassment that she complains of was based upon the
    protected characteristic. See Parker, 
    484 S.W.3d at 197
    ; Anderson, 
    458 S.W.3d at 646
    . Although Poulos alleges that she was treated differently from her white
    coworkers in several respects, she makes no allegations that the harassment that she
    allegedly suffered was based upon her race. For example, she does not allege that
    her supervisors used racial slurs, made derogatory comments based on her race, or
    otherwise referenced her race in any of the allegedly harassing interactions with
    Poulos. See Nawab, 
    528 S.W.3d at 641
     (stating that incident in which doctor of
    Indian descent “mocked [plaintiff’s] Pakistani accent” “could be claimed to have
    32
    been based on race or nationality,” but ultimately concluding that this incident and
    other comments and negative evaluations did not state prima facie case of race or
    nationality-based hostile work environment); Barnes v. Prairie View A&M Univ.,
    No. 14-15-01094-CV, 
    2017 WL 2602723
    , at *3 (Tex. App.—Houston [14th Dist.]
    June 15, 2017, pet. denied) (mem. op.).
    Moreover, even if Poulos has alleged harassment based on her race, we agree
    with the City that she has not stated a prima facie case that the alleged harassment
    was so “severe or pervasive” that it affected a term, condition, or privilege of
    Poulos’s employment. See Donaldson, 495 S.W.3d at 445; Anderson, 
    458 S.W.3d at 647
    . Poulos alleged that “[t]he harassment was severe and pervasive and interfered
    with [her] employment.” She did not, however, allege any facts relating to how her
    work performance had been affected due to the alleged harassment. See Anderson,
    
    458 S.W.3d at 647
     (considering plaintiff’s deposition testimony that supervisor’s
    “conduct did not affect her ability to perform her work or the quality of her work”).
    Nor has Poulos alleged “extreme” conduct that affected the terms and
    conditions of her employment. See Brantley, 558 S.W.3d at 757–58 (concluding
    allegations that plaintiff was “falsely accused of disrespectful behavior and
    mistakes,” called racial slur, told that female employees were afraid of him because
    he was “tall, Black and bald,” told he might be shot if he wore hooded sweatshirt,
    was paid less than white, female employees, and was “stripped of his duties” were
    33
    not objectively severe or pervasive enough to affect term, condition, or privilege of
    employment); Parker, 
    484 S.W.3d at 198
     (concluding plaintiff’s allegations that his
    manager told another employee that “black males don’t—don’t work” and plaintiff
    was “just here to sit on the clock,” coupled with allegations that plaintiff was blamed
    for problems unrelated to his performance, was required to “improperly write up”
    employees, was “badgered about attendance and tardiness,” was “screamed and
    yelled at” in front of employees, was “written up for poor performance,” had
    performance evaluation lowered, and “was scrutinized, micro-managed and
    constantly criticized” was not extreme and did not affect terms and conditions of
    employment).
    We conclude that Poulos has not alleged a prima facie case of hostile work
    environment based on her race. See Anderson, 
    458 S.W.3d at 646
    . We therefore hold
    that the trial court erred to the extent that it denied the City’s rule 91a motion to
    dismiss Poulos’s hostile work environment claim. See Clark, 544 S.W.3d at 770
    (“The TCHRA waives immunity, but only when the plaintiff states a claim for
    conduct that actually violates the statute.”).
    c.     Poulos’s retaliation claim
    Poulos also asserted a retaliation claim, alleging that she formally complained
    about the discrimination she was facing to “her director” on October 8, 2019, and he
    responded by “dismissing her concerns and threatening to issue her a formal write
    34
    up for voicing the inequality she was facing.” Poulos alleged that following this
    complaint, she “was subjected to additional [harassment] by her supervisor and
    denied leave days requested for [her] surgical medical procedures.” She alleged that
    she suffered an adverse employment action on August 6, 2021, when her supervisor
    allegedly ignored her medical restrictions and accommodations following her
    surgery and directed her to lift heavy water bottles. Poulos also alleged that she filed
    her EEOC charge on October 13, 2021, but the City “continued its biased and unfair
    treatment of [her] and refused to investigate or properly address [her] complaints
    through February 2022.” She alleged that she “has continued to face additional
    [harassment] from her supervisors . . . following the filing of her EEOC charge.” She
    further alleged that “[f]ollowing her EEOC complaint,” she “has been assigned
    additional work without being compensated for the responsibilities and continues to
    be closely monitored with her bathroom breaks by her supervisor and harassed for
    any breaks or requests for time off.”
    The TCHRA prohibits an employer from retaliating against an employee for
    engaging in certain protected activities. TEX. LABOR CODE § 21.055; Anderson, 
    458 S.W.3d at 647
    . To establish a prima facie case for retaliation, the employee must
    show: (1) she engaged in an activity protected by the TCHRA; (2) she experienced
    a material adverse employment action; and (3) a causal link exists between the
    protected activity and the adverse employment action. Clark, 544 S.W.3d at 782;
    35
    Anderson, 
    458 S.W.3d at 647
    . “Protected activities” under the TCHRA consist of:
    (1) opposing a discriminatory practice; (2) making or filing a charge of
    discrimination; (3) filing a complaint; or (4) testifying, assisting, or participating in
    any manner in an investigation, proceeding, or hearing. TEX. LABOR CODE § 21.055;
    Anderson, 
    458 S.W.3d at 647
    .
    Retaliation and race-based discrimination are distinct legal theories. See Univ.
    of Tex. v. Poindexter, 
    306 S.W.3d 798
    , 809 (Tex. App.—Austin 2009, no pet.)
    (“Retaliation is a different legal theory from race-based discrimination.”); Davis v.
    Educ. Serv. Ctr., 
    62 S.W.3d 890
    , 894 (Tex. App.—Texarkana 2001, no pet.)
    (“Retaliation is an independent violation of the TCHRA . . . .”); see also Clark, 544
    S.W.3d at 763 (“A retaliation claim is related to, but distinct from, a discrimination
    claim, and one may be viable even when the other is not.”). In the retaliation context,
    unlike in the context of a racial discrimination claim, the “adverse employment
    action” is not limited to “ultimate employment decisions.” Burlington N. & Santa
    Fe Ry. Co. v. White, 
    548 U.S. 53
    , 67 (2006); Navy v. Coll. of the Mainland, 
    407 S.W.3d 893
    , 901 (Tex. App.—Houston [14th Dist.] 2013, no pet.). The employee
    must show that a reasonable employee would have found the challenged action
    “materially adverse,” meaning that the action “might well have dissuaded a
    reasonable worker from making or supporting a charge of discrimination.” White,
    548 U.S. at 68; Clark, 544 S.W.3d at 788. “[N]ormally, petty slights, minor
    36
    annoyances, and simple lack of good manners will not create such deterrence.”
    White, 548 U.S. at 68; Navy, 407 S.W.3d at 901.
    In its Rule 91a motion to dismiss, the City did not differentiate between
    Poulos’s claim for racial discrimination and her claim for retaliation. The City did
    not address retaliation in the motion other than to state that for discrimination and
    retaliation cases, “Texas jurisprudence parallels federal cases construing and
    applying equivalent federal statutes, like Title VII” and that a plaintiff “must
    demonstrate a prima facie case of discrimination or retaliation under the
    requirements of the TCHRA” to establish a waiver of immunity. The City argued
    that Poulos failed to allege facts showing an adverse employment action, but it did
    not address the distinction between adverse employment actions in the racial-
    discrimination context and in the retaliation context. On appeal, aside from
    summarily stating that Poulos failed to demonstrate a prima face case of retaliation,
    which she must do to establish a waiver of immunity, the City does not address the
    elements of a retaliation claim or analyze how Poulos’s pleadings fail to state a prima
    facie case on this claim.
    A Rule 91a motion to dismiss “must identify each cause of action to which it
    is addressed, and must state specifically the reasons the cause of action has no basis
    in law, no basis in fact, or both.” TEX. R. CIV. P. 91a.2; Reaves v. City of Corpus
    Christi, 
    518 S.W.3d 594
    , 606 (Tex. App.—Corpus Christi–Edinburg 2017, no pet.).
    37
    Even though the City raises an immunity challenge in its Rule 91a motion, the City
    must still follow the procedural requirements specifically set out in that rule. See
    Reaves, 
    518 S.W.3d at
    606–07 (concluding that case must be “judged under the
    constraints of rule 91a, since that is the procedural framework which the City's
    motion invoked, upon which the appellants relied, and by which the trial court
    decided this case” and declining “to apply the rules applicable to pleas to the
    jurisdiction to the extent that they differ from rule 91a”). We conclude that the City
    failed to specifically state the reasons why Poulos’s cause of action for retaliation
    has no basis in law. We hold that the trial court therefore did not err to the extent
    that it denied the City’s motion to dismiss this claim.
    We sustain the City’s second issue in part.3
    3
    We note that Rule 91a’s dismissal procedure is “in addition to, and does not
    supersede or affect, other procedures that authorize dismissal.” TEX. R. CIV. P.
    91a.9.
    38
    Conclusion
    We affirm the order of the trial court to the extent that it denied the City’s
    Rule 91a motion to dismiss Poulos’s retaliation claim. We reverse the order of the
    trial court to the extent that it denied the City’s Rule 91a motion on (1) Poulos’s
    race-discrimination claim and (2) Poulos’s hostile work environment claim. We
    render judgment dismissing these two claims.
    April L. Farris
    Justice
    Panel consists of Justices Hightower, Rivas-Molloy, and Farris.
    39
    

Document Info

Docket Number: 01-22-00676-CV

Filed Date: 10/31/2023

Precedential Status: Precedential

Modified Date: 11/6/2023