Lucchese Boot Co., Bartolo Mata, and Rigoberto Gutierrez v. Jose Solano ( 2015 )


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  •                                    COURT OF APPEALS
    EIGHTH DISTRICT OF TEXAS
    EL PASO, TEXAS
    LUCCHESE BOOT COMPANY,                        §
    BARTOLO MATA, and RIGOBERTO                                   No. 08-14-00229-CV
    GUTIERREZ,                                    §
    Appeal from the
    Appellants,                  §
    34th District Court
    v.                                            §
    of El Paso County, Texas
    JOSE SOLANO ,                                 §
    (TC# 2007-1198)
    Appellee.                    §
    OPINION
    Appellants Lucchese Boot Company, Bartolo Mata, and Rigoberto Gutierrez seek
    reversal of the trial court’s order denying its motion to compel arbitration against former
    employee Jose Solano. We reverse and remand.
    BACKGROUND
    In 2007, Solano filed a non-subscriber negligence suit against Lucchese after allegedly
    suffering three work-related injuries. Lucchese initially sought to compel arbitration against
    Solano under the terms of its Area Brands Texas Injury Benefit Plan (the Benefit Plan). The trial
    court denied Lucchese’s motion to compel Solano to arbitrate. Lucchese filed for a writ of
    mandamus compelling arbitration. We denied the writ on the basis that the Benefit Plan’s
    arbitration agreement was illusory. In re Lucchese, Inc., 
    324 S.W.3d 214
    , 215-16 (Tex.App.--El
    Paso 2010, orig. proceeding).
    Lucchese next sought to compel arbitration based on a different agreement contained in
    its Problem Resolution Program (the Program). The trial court struck Lucchese’s motion on the
    basis that Lucchese had either waived, or was estopped from asserting, its right to seek
    arbitration after initially seeking it under the Benefit Plan. Lucchese appealed, and we reversed
    the trial court’s strike order and reinstated Lucchese’s motion, holding that Lucchese did not
    waive its right to seek arbitration and that it was not estopped from offering alternate bases for its
    arbitration request. Lucchese, Inc.v. Solano, 
    388 S.W.3d 343
    , 347 (Tex.App.--El Paso 2012, no
    pet.). On remand, the trial court denied Lucchese’s motion to compel arbitration under the
    Program. Lucchese appealed. We have interlocutory jurisdiction to entertain this appeal under
    TEX.CIV.PRAC.&REM.CODE ANN. § 51.016 (West 2015).
    DISCUSSION
    In one issue, Appellant maintains the trial court erred by failing to compel arbitration,
    either because questions of the Program’s enforceability were reserved for the arbitrator alone or
    because Solano cannot present any valid contractual defenses against enforcement.1
    Standard of Review
    We review mixed questions of fact and law in arbitration cases such as this for abuse of
    discretion, deferring to the trial court’s factual determinations and reviewing pure questions of
    law de novo. Delfingen US-Tex., L.P., v. Valenzuela, 
    407 S.W.3d 791
    , 797 (Tex.App.--El Paso
    2013, no pet.). We review the enforceability of an arbitration agreement de novo as a question of
    1
    Appellant’s brief also addresses the applicability of the FAA to this dispute and Solano’s constitutional challenge
    to the FAA under the Tenth Amendment to the United States Constitution. Solano’s brief raises neither of these
    points. We agree that the FAA applies to this case because there is evidence in the record to show that Lucchese
    engages in interstate commerce. See Vista Quality Mkts. v. Lizalde, 
    438 S.W.3d 114
    , 121-22 (Tex.App.--El Paso
    2014, no pet.). We decline to address any Tenth Amendment challenges to the FAA since Solano failed to raise
    them in his brief on appeal. But see In re Odyssey Healthcare, Inc., 
    310 S.W.3d 419
    , 423-24 (Tex. 2010)(orig.
    proceeding)(holding that the FAA does not violate the Tenth Amendment).
    2
    law. In re 24R, Inc., 
    324 S.W.3d 564
    , 566 (Tex. 2010)(orig. proceeding).
    “A party seeking to compel arbitration must (1) establish the existence of a valid
    arbitration agreement; and (2) show that the claims asserted are within the scope of the
    agreement.” 
    Delfingen, 407 S.W.3d at 797
    . A trial court abuses its discretion when it “refuses to
    compel arbitration under a valid and enforceable arbitration agreement[.]” In re 24R, 
    Inc., 324 S.W.3d at 566
    .
    Relevant Contract Language
    To better ground our analysis, we set out the following relevant excerpts of the Problem
    Resolution Program below:
    Agreement to Submit Disputes to Arbitration. The Company and the
    Employee . . . recognize that differences of opinion can, from time-to-time, arise
    among individuals, including between an employee and his employer, and that,
    ultimately, some such disagreements can only be fairly resolved by a neutral
    decision-maker. The Company believes, however, that resort to a neutral
    Arbitrator is a legally-sanctioned alternative to the judicial system which is fairer
    to the parties, yields a speedier final resolution, and is less expensive to both the
    Employee and the Company. The Company therefore establishes this Problem
    Resolution Program (the ‘Program’), waives its right to a trial before a judge or a
    jury in the event of any Covered Employment Dispute as defined below
    (hereinafter, ‘Covered Dispute’), and agrees to submit any such dispute to final
    and binding arbitration. In exchange for this waiver of its rights, the Company
    requires, as a condition of employment/continued employment, that each of its
    Employees waive his right to a trial before a judge or a jury in the event of any
    Covered Dispute and agree to submit such dispute to final and binding arbitration.
    In other words, in the case of a Covered Dispute, the Company and the Employee
    agree to submit the Dispute to binding arbitration, unless both the Employee and
    the Company waive such a right in writing prior to the initiation of any litigation
    arising out of said Covered Dispute.
    .          .         .
    Covered Disputes. Covered Disputes which are subject to the exclusive
    provisions of the Program include only those which involve legally-protected
    rights which the Employee may now or in the future have against the Company or
    its officers, directors, shareholders, employees, or agents in their personal or
    official capacities, as well as any claims which the Company may now or in the
    future have against the Employee, including, but not limited to, matters arising
    3
    out of the application for employment or an employment termination, except as
    expressly excluded under the heading of “Claims Not Covered” below:
    The disputes covered by the Program include, but are not limited to:
       claims for wrongful failure to hire;
       claims or breach of any contract, covenant, or warranty (express or
    implied);
       tort claims (including, but not limited to, claims for physical,
    mental or psychological injury, without regard to whether such
    injury was allegedly sustained in the course and scope of
    employment, and claims for defamation);
       claims for wrongful termination (including, but not limited to,
    retaliatory discharge claims under chapter 451 of the Texas Labor
    Code);
       claims for harassment, including, but not limited to, sexual
    harassment;
       claims for discrimination (including, but not limited to, claims
    based on race or color, national origin, religion, sex, age, medical
    condition or disability);
       claims for benefits under any employee benefit plans sponsored by
    the Company (after exhausting administrative remedies under the
    terms of such plans); and
       claims for violations of any other noncriminal federal, state, or
    other governmental law, statute, regulation or ordinance.
    This includes claims which are brought by or against Emplyoee or his
    representatives, successors, spouse or heirs.
    Claims Not Covered. The only claims or disputes not covered by the Program
    are as follows:
    1. any claim by Employee for benefits under a plan or program which
    provides its own arbitration procedure;
    2. any criminal complaint or proceeding;
    3. restitution by an employee for a criminal act for which he has been
    found guilty, has pleaded guilty or no contest or nolo contendere,
    or for which he has been subject to any kind of deferred
    adjudication program;
    4. any claim by the Company for injunctive or other equitable relief
    for Employee’s alleged violation of contract, covenant against
    competition, unfair competition or the use or disclosure of trade
    secrets or other confidential information;
    5. any claim for benefits arising under the workers’ compensation
    laws of any state;
    6. any claim for unemployment compensation; and
    4
    7. any dispute involving Employee’s work schedule, vacation, sick
    days, work assignments, or shift assignments, and any
    disagreement with co-workers other than those involving Covered
    Disputes as described above.
    Neither Employee nor the Company may submit items 1 through 7
    above to arbitration under this Program.
    Procedures for Conduct of Arbitrations. Except to the extent that any
    provision of said Rules is inconsistent with the Program provisions set forth in
    this document or except where a provision of said Rules is waived in a writing
    signed by representatives of both the Company and the Employee, arbitrations
    under this Program shall be conducted pursuant to the TAMS Employment
    Arbitration Rules.
    I.
    ARBITRABILITY AND SCOPE
    A.
    Who Decides If an Arbitration Agreement Exists?
    In its first sub-issue, Appellant argues that the trial court erred by not compelling
    arbitration because the agreement itself strips away the trial court’s ability to decide whether the
    agreement’s terms are valid. We disagree.
    Ordinarily, the trial court retains the power to rule on so-called “gateway” issues such as
    whether an arbitration agreement exists or is enforceable. IHS Acquisition No. 131, Inc. v.
    Iturralde, 
    387 S.W.3d 785
    , 793 (Tex.App.--El Paso 2012, no pet.). However, through the use of
    binding covenants in an agreement, parties may agree to submit even fundamental gateway
    issues to arbitration.    
    Id. We apply
    ordinary contract law principles in interpreting these
    agreements. 
    Id. at 791.
    In conducting the gateway inquiry, we do not ordinarily pass on any
    issues relating to the underlying arbitration agreement; rather, we look at how broadly the scope
    of the arbitration clause sweeps to see if subsumes even gateway issues, or is limited only to
    certain classes of disputes between the parties. If the arbitration clause sweeps broadly enough
    to subsume gateway issues into an arbitral dispute, and there is evidence that both parties agreed
    5
    to the covenants, then the trial court should compel arbitration and leave issues of validity and
    enforceability to the arbitrator. 
    Iturralde, 387 S.W.3d at 793
    .
    Lucchese maintains that the Program’s incorporation by reference of the TAMS’
    procedural rules—which allow an arbitrator to rule on the issue of his own jurisdiction 2—
    definitively establishes the parties’ intent to submit even gateway issues to arbitration. Our sister
    courts have found that a broadly-worded arbitration clause, coupled with incorporation by
    reference of rules giving an arbitrator power to rule on his own jurisdiction, is enough to
    demonstrate the parties’ intent to strip the trial court of all power and submit even gateway issues
    of arbitrability to an arbitrator. See Schlumberger Tech. Corp. v. Baker Hughes Inc., 
    355 S.W.3d 791
    , 802-03 (Tex.App.--Houston [1st Dist.] 2011, no pet.); Saxa Inc. v. DFD Architecture Inc.,
    
    312 S.W.3d 224
    , 228-29 (Tex.App.--Dallas 2010, pet. denied); In re Rio Grande Xarin II, Ltd.,
    No. 13-10-00115-CV, 
    2010 WL 2697145
    , at *8-*9 (Tex.App.--Corpus Christi July 6, 2010, pet.
    dism’d)(mem. op.).
    Even so, the “majority view does not mandate that arbitrators decide arbitrability in all
    cases where an arbitration clause incorporates” an arbitration organization’s procedural rules by
    reference.      Haddock v. Quinn, 
    287 S.W.3d 158
    , 173 (Tex.App.--Fort Worth 2009, orig.
    proceeding)[Internal citations and quotation marks omitted]. This case is distinguishable from
    the other incorporation cases Appellant cites. In those cases, the arbitration agreements either
    applied specifically to gateway issues or otherwise purported to apply to all disputes between an
    2
    TAMS Rule A-8 provides in part:
    A-8 Jurisdiction
    (a) The arbitrator shall have the power to rule on the issue of jurisdiction,
    including any objection with respect to the existence, scope or validity of the
    arbitration agreement.
    (b) The arbitrator shall have the power to determine the existence or validity of a
    contract which contains an arbitration clause.
    6
    employer and employee, meaning that procedural rules giving an arbitrator the power to rule on
    whether a claim is even subject to arbitration were consistent with the parties’ intent to
    completely exclude the courts from the dispute-resolution process. See Saxa, 
    Inc., 312 S.W.3d at 226
    (arbitration clause stated that “[a]ny claim, dispute or other matter in question arising out of
    or related to the contract shall be subject to arbitration.”)[Internal quotation marks omitted];
    Schlumberger Tech. 
    Corp., 355 S.W.3d at 802
    (Resolution Agreement setting out arbitration
    terms specifically stated that “disputes relating to the interpretation, construction, alleged breach
    of this [Resolution] Agreement, [and] the Procedure Agreement” would be solved by process set
    out in Resolution Agreement; Resolution Agreement pointed to Procedure Agreement process;
    Procedure Agreement process incorporated AAA Commercial Arbitration Rules by reference);
    In re Rio Grande Xarin II, Ltd., 
    2010 WL 2697145
    , at *1 (arbitration agreement stated that “[i]f
    a controversy arises out of this Agreement . . . or the transaction contemplated herein, Buyer,
    Seller[,] and Agent agree that such controversy shall be settled by final, binding arbitration in
    accordance with the Commercial Arbitration Rules of the American Arbitration Association . . .
    ”) 3 [Emphasis added].
    By contrast, here, the agreement establishes the scope of arbitrable issues as consisting of
    a certain class of “Covered Disputes” which “include only those [disputes] which involve
    legally-protected rights which the Employee may now or in the future have against the Company
    3
    We recognize that the Fifth Circuit, in interpreting a contract under Texas law, appears to have held that under this
    State’s law, mere incorporation by reference of arbitration rules “presents clear and unmistakable evidence that the
    parties agreed to arbitrate arbitrability.” Petrofac, Inc. v. DynMcDermott Petroleum Operations Co., 
    687 F.3d 671
    ,
    675 (5th Cir. 2012). We respectfully disagree. Incorporation of an arbitration organization’s jurisdictional rules is
    one factor to consider in determining the parties’ intent, but it is by no means dispositive. 
    Haddock, 287 S.W.3d at 172
    . To the extent other federal circuits have also determined that incorporation of arbitration rules clearly shows
    the parties’ intent to delegate gateway issues to an arbitrator, see, e.g., Fallo v. High–Tech Inst., 
    559 F.3d 874
    , 878
    (8th Cir. 2009); Qualcomm Inc. v. Nokia Corp., 
    466 F.3d 1366
    , 1372–73 (Fed.Cir. 2006), we note that even under
    the FAA, the threshold question of what a contract says is a matter of state interpretational law. See First Options of
    Chicago, Inc. v. Kaplan, 
    514 U.S. 938
    , 944, 
    115 S. Ct. 1920
    , 1924, 
    131 L. Ed. 2d 985
    (1995); ReadyOne Indus., Inc.
    v. Carreon, 
    458 S.W.3d 621
    , 623-24 (Tex.App.--El Paso 2014, no pet.). Thus, we are not bound by those court’s
    decisions interpreting other states’ laws in reaching our decision today.
    7
    or its officers, directors, shareholders, employees, or agents in their personal or official
    capacities, as well as any claims which the Company may now or in the future have against the
    Employee[.]” Further, while the agreement purports that a list of disputes contained in the
    Covered Disputes section is purely illustrative, the agreement also goes on to explicitly exclude a
    large class of “Claims Not Covered” that “[n]either Employee nor the Company may submit . . .
    to arbitration under this Program[,]” including inter alia restitution for an employee’s criminal
    acts, “any claim by the Company for injunctive or other equitable relief for Employee’s alleged
    violation of contract . . . [,]” or “any dispute involving Employee’s work schedule, vacation, sick
    days, work assignments, or shift assignments[.]”
    In light of the arbitration agreement’s narrow application, incorporation of the TAMS
    rules giving an arbitrator the ability to review his own jurisdiction or reassess an agreement’s
    validity is not dispositive. Appellant placed substantive restraints on the arbitrator’s power by
    limiting the scope of the arbitration agreement to include only certain enumerated disputes and
    explicitly precluding submission of other disputes to arbitration. We presume as a matter of law
    that the trial court retained the power to decide gateway issues absent clear, explicit evidence to
    the contrary. 
    Iturralde, 387 S.W.3d at 793
    . Given that the agreement’s plain language purports
    to restrict the arbitrator’s power to hear only certain classes of disputes, we will not read an
    unwritten clause into the agreement that enlarges the arbitrator’s ability to rule on unenumerated
    gateway issue disputes based on silence or mere incorporation by reference of general arbitration
    rules. See 
    Haddock, 287 S.W.3d at 172
    -73; In re Estate of Anderegg, 
    360 S.W.3d 677
    , 681
    (Tex.App.--El Paso 2012, no pet.)(under the maxim expressio unius est exclusio alterius, “the
    expression in a contract of one or more things of a class implies the exclusion of all not
    expressed”)[Internal quotation marks omitted]; Grimes v. Walsh & Watts, Inc., 
    649 S.W.2d 724
    ,
    8
    727 (Tex.App.--El Paso 1983, writ ref’d n.r.e.)(courts cannot read implied provisions into
    contracts absent evidence the covenant “so clearly within the contemplation of the parties that
    they deemed it unnecessary to express it”)[Internal citation omitted].
    Simply put, the TAMS rules may give an arbitrator the ability to decide if an agreement
    is valid, but the terms of the agreement itself govern whether the arbitrator gets to decide this
    question in the first instance. Here, the parties did not express a clear intent to submit gateway
    issues to an arbitrator, and the trial court properly retained jurisdiction to rule on arbitrability.
    B.
    Proper Parties to Arbitration
    We next discuss whether the arbitration agreement applies only to Lucchese, or to
    defendants Mata and Gutierrez as well. Solano maintains that the trial court’s judgment was
    proper as to Mata and Gutierrez, since neither of them were parties to the contract between
    Lucchese and Solano. Lucchese counters that Mata and Gutierrez are entitled to enforce the
    arbitration agreement as third-party beneficiaries. We agree.
    Generally, “parties must sign arbitration agreements before being bound by them.” In re
    Rubiola, 
    334 S.W.3d 220
    , 224 (Tex. 2011)(orig. proceeding). “Arbitration agreements apply to
    nonsignatories only in rare circumstances.” 
    Id. (citing Bridas
    S.A.P.I.C. v. Gov’t of Turkm., 
    345 F.3d 347
    , 355, 358 (5th Cir. 2003). However, “[a] third-party beneficiary may enforce a contract
    to which it is not a party if the parties to the contract intended to secure a benefit to that third
    party and entered into the contract directly for the third party’s benefit.” In re Palm Harbor
    Homes, Inc., 
    195 S.W.3d 672
    , 677 (Tex. 2006). “[T]he question of who is actually bound by an
    arbitration agreement is ultimately a function of the intent of the parties, as expressed in the
    terms of the agreement.” In re 
    Rubiola, 334 S.W.3d at 224
    [Internal quotation marks and
    alterations omitted].
    9
    Solano correctly cites In re Merrill Lynch Trust Co. FSB, 
    235 S.W.3d 185
    (Tex.
    2007)(orig. proceeding) for the proposition that “arbitration is not required merely because two
    claims arise from the same transaction.” 
    Id. at 192.
    He also contends that In re Merrill Lynch
    Trust Co. establishes that Mata and Gutierrez cannot force him to arbitrate his claims against
    them under either an equitable estoppel theory or a concerted-misconduct estoppel theory. We
    need not delve into any complex estoppel issues because the plain terms of this agreement are
    clear. The Covered Disputes section of the Program Agreement explicitly includes claims
    “against the Company or its officers, directors, shareholders, employees, or agents in their
    personal or official capacities[.]” Although Mata and Gutierrez were not signatories to the
    Program Agreement, the scope of the agreement’s coverage gives them, as Lucchese employees,
    the right to seek arbitration. The language here clearly establishes that they are third-party
    beneficiaries under the Program Agreement. See In re Palm Harbor Homes, 
    Inc., 195 S.W.3d at 674
    (homebuyer must arbitrate claims against home manufacturer because terms of arbitration
    contract between the homebuyer and a seller explicitly stated in “inured to the benefit” of the
    manufacturer).
    Mata and Gutierrez are proper parties to the arbitration agreement, and their ability to
    seek arbitration rises and falls in tandem with Lucchese.
    II.
    CONTRACT
    Having dealt with the gateway issues, we next turn to the substantive issues. In its
    second sub-issue, Lucchese4 asserts that it proved the existence of a valid arbitration agreement
    in the trial court, and that Solano failed to establish any meritorious contract defenses. As such,
    the trial court erred in failing to compel arbitration. We agree.
    4
    For the purposes of the remainder of this opinion, we will refer to the appellants collectively as “Lucchese.”
    10
    A.
    Does An Agreement Exist?
    In defense of the trial court’s judgment, Solano raises two alternate reasons why a
    binding arbitration contract never formed between the parties.5                     First, Solano contends no
    contract formed because the agreement rested on an illusory promise from Lucchese. Second,
    Solano maintains that the contract’s terms were not definite enough to show the parties had a
    meeting of the minds as to all essential terms.
    1.
    Illusoriness
    We first address Solano’s illusoriness point. Solano maintains that the language of the
    agreement gives Lucchese the unilateral right to terminate the agreement at any time, rendering
    Lucchese’s promise to arbitrate illusory and causing contract formation to fail for lack of
    consideration. However, Solano cites to and directs his argument entirely at the arbitration
    agreement from the Benefit Plan, which is not the subject of this appeal. Here, we review only
    the arbitration agreement set out in the Problem Resolution Program. Solano makes no reference
    to the Program’s arbitration language in his brief. Because Solano failed to explain how the
    language in the Program’s arbitration agreement rendered it illusory, we find that Solano has
    waived his illusoriness defense on appeal.
    2.
    Meeting of the Minds
    Solano next maintains that the trial court’s judgment should be upheld because Appellant
    failed to establish that all parties had a “meeting of the minds” on all essential terms of the
    5
    As we stated previously, the trial court should compel arbitration where a movant establishes (1) the existence of a
    valid arbitration contract and (2) that a claim falls within the scope of that contract. 
    Iturralde, 387 S.W.3d at 793
    .
    Solano does not argue that his injury falls outside the scope of the arbitration agreement. We thus assume that the
    parties do not dispute Prong #2 of the arbitration test, i.e., the fact that this type of injury is covered by the
    arbitration agreement.
    11
    arbitration agreement. Tied in with this argument is his assertion that the terms of the arbitration
    agreement are ambiguous. We address these two points jointly.
    “A meeting of the minds is necessary to form a binding contract.” David J. Sacks, P.C. v.
    Haden, 
    266 S.W.3d 447
    , 450 (Tex. 2008). “Parties form a binding contract when the following
    elements are present: (i) an offer; (ii) an acceptance in strict compliance with the terms of the
    offer; (iii) a meeting of the minds; (iv) each party’s consent to the terms; and (v) execution and
    delivery of the contract with the intent that it be mutual and binding.” Karns v. Jalapeno Tree
    Holdings, L.L.C., 
    459 S.W.3d 683
    , 692 (Tex.App.--El Paso 2015, pet. denied). “Although often
    treated as a distinct element, meeting of the minds is a component of both offer and acceptance
    measured by what the parties said and did and not on their subjective state of mind.” 
    Id. [Internal quotation
    marks omitted].      “In order to be legally binding, a contract must be
    sufficiently definite in its terms so that a court can understand what the promisor undertook.”
    T.O. Stanley Boot Co., Inc. v. Bank of El Paso, 
    847 S.W.2d 218
    , 221 (Tex. 1992). “The material
    terms of the contract must be agreed upon before a court can enforce the contract.” 
    Id. “Each contract
    should be considered separately to determine its material terms.” 
    Id. Solano avers
    that the essential terms of the arbitration agreement are too ambiguous to
    determine from the writings in the record; thus, no contract could have ever formed because the
    parties must not have mutually understood the other’s terms. In making this argument, Solano
    does not maintain that the Program’s arbitration agreement is ambiguous on its face. Rather, he
    contends that the Program’s arbitration agreement becomes ambiguous when read in light of the
    Benefit Plan’s arbitration agreement, since the two agreements irreconcilably conflict on material
    terms such as who will conduct an arbitration: TAMS or the American Arbitration Association
    We first note that unless the Benefit Plan was incorporated by reference into the Program
    12
    Agreement, it constitutes parol evidence that must be excluded in contradicting the Program
    Agreement’s terms unless the Program Agreement is ambiguous. In determining whether a
    contract is ambiguous, we first look only to the four corners of the document proffered and to
    other texts incorporated therein by reference. McDaniel Partners, Ltd. v. Apache Deepwater,
    L.L.C., 
    441 S.W.3d 530
    , 533-34 (Tex.App.--El Paso 2014, pet. filed); see also In re 24R, 
    Inc., 324 S.W.3d at 567
    (“Documents incorporated into a contract by reference become part of that
    contract.”).   Only if a contract’s fully integrated terms are ambiguous will we consider
    conflicting extrinsic evidence that shed lights on the parties’ intent. McDaniel 
    Partners, 441 S.W.3d at 533-34
    . “An unambiguous contract will be enforced as written, and parol evidence
    will not be received for the purpose of creating an ambiguity or to give the contract a meaning
    different from that which its language imports.” David J. Sacks, 
    P.C., 266 S.W.3d at 450
    . This
    rule extends to other conflicting agreements. “If a contract is unambiguous, the parol evidence
    rule precludes consideration of evidence of prior or contemporaneous agreements unless an
    exception to the parol evidence rule applies.” 
    Id. at 451.
    While a court may consider “a prior or
    contemporaneous agreement that is both collateral to and consistent with a binding agreement,
    and that does not vary or contradict the agreement’s express or implied terms or obligations[,]”
    prior or contemporaneous agreements that conflict with that contract at issue are inadmissible.
    
    Id. Here, the
    Program Agreement is not ambiguous on its face.         Its terms are definite,
    ascertainable, and not subject to more than one reasonable interpretation. Per the terms of the
    Program Agreement at bar, “tort claims, (including, but not limited to, claims for physical,
    mental or psychological injury, without regard to whether such injury was allegedly sustained in
    the course and scope of employment . . . )” are subject to arbitration under the terms set out in
    13
    the Program Agreement. It is undisputed that Solano’s pleadings allege tort claims that would
    fall within the Program Agreement’s arbitral scope.
    Further, the Program Agreement’s language never explicitly mentions or incorporates the
    Benefit Plan’s arbitration agreement by reference so as to create conflict on material terms. As
    such, the terms of the Program Agreement itself are those that govern here. However, the
    Program Agreement does apparently place the Benefit Plan in context when discussing scope,
    stating that “any claim by Employee for benefits under a plan or program which provides its own
    arbitration procedures” is excluded from the Program Agreement’s arbitration coverage. That
    would assumedly mean that the Program Agreement’s arbitration provisions would not apply to
    a claim arising under the Benefit Plan, which contains its own arbitration procedures.
    Nevertheless, this coverage exception is inapplicable here. Solano’s case here does not pertain to
    the administration of a claim filed within Lucchese’s internal worker’s compensation regime, but
    is only a standard tort claim covered by the Program.
    In short, Lucchese presented evidence of an unambiguous, presumptively valid
    arbitration agreement that explicitly embraces tort claims against the company. Solano, in turn,
    failed to provide evidence that the claims he presented would otherwise be excluded from
    coverage because they were subject to the Benefits Plan. As such, we find that both prongs of
    the arbitration test have been met: an arbitration agreement exists, and the dispute between the
    parties falls within its ambit. See 
    Delfingen, 407 S.W.3d at 797
    . The trial court could not refuse
    to enforce the arbitration agreement on any defective formation grounds.
    B.
    Defenses Against Enforcement
    Having determined that a valid arbitration contract formed, we next consider Solano’s
    arguments that the trial court was justified in denying Lucchese’s motion to compel because he
    14
    presented valid affirmative defenses to enforcement.
    1.
    Unconscionability
    In the trial court and on appeal, Solano argues the contract should not be enforced against
    him because its terms are unconscionable. Lucchese contends that Solano provided insufficient
    evidence to establish that arbitration agreement was unconscionable. Thus, the trial court’s
    summary judgment denial could not have properly rested on those grounds. We agree.
    “Agreements to arbitrate disputes between employers and employees are generally
    enforceable under Texas law; there is nothing per se unconscionable about an agreement to
    arbitrate employment disputes[.]” In re Poly-America, L.P., 
    262 S.W.3d 337
    , 348 (Tex. 2008).
    The party seeking to invalidate the arbitration agreement bears the burden of proving
    unconscionability. Vista Quality 
    Mkts., 438 S.W.3d at 124
    .
    “Unconscionability of an arbitration agreement may exist in one or both of two forms:
    (1) procedural unconscionability, which refers to the circumstances surrounding the adoption of
    the arbitration provision, and (2) substantive unconscionability, which refers to the fairness of
    the arbitration provision itself.” ReadyOne Indus., Inc. v. Flores, 
    460 S.W.3d 656
    , 666-67
    (Tex.App.--El Paso 2014, pet. denied).
    We measure unconscionability in light of the totality of the circumstances and from the
    point the contract formed. 
    Delfingen, 407 S.W.3d at 798
    . “The grounds for substantive abuse
    must be sufficiently shocking or gross to compel the court to intercede, and the same is true for
    procedural abuse—the circumstances surrounding the negotiations must be shocking.” 
    Id. In deciding
    whether a contract is procedurally unconscionable, “we must examine (1) the entire
    atmosphere in which the agreement was made; (2) the alternatives, if any, available to the parties
    at the time the contract was made; (3) the non-bargaining ability of one party; (4) whether the
    15
    contract was illegal or against public policy; and (5) whether the contract is oppressive or
    unreasonable.” 
    Delfingen, 407 S.W.3d at 798
    [Internal quotation marks omitted]. The critical
    inquiry in reviewing an agreement for substantive unconscionability “is whether the arbitral
    forum in a particular case is an adequate and accessible substitute to litigation, a forum where the
    litigant can effectively vindicate his or her rights.” In re Olshan Found. Repair Co., L.L.C., 
    328 S.W.3d 883
    , 894 (Tex. 2010)(orig. proceeding). “That inquiry is not satisfied by speculation but
    by specific proof in the particular case of the arbitral forum’s inadequacy.” Venture Cotton Co-
    op. v. Freeman, 
    435 S.W.3d 222
    , 232 (Tex. 2014).
    On appeal, Solano does not argue that the arbitral forum is somehow inadequate or
    unfair. Instead, he focuses exclusively on the process by which Lucchese obtained his consent to
    arbitration. As such, Solano presents only procedural unconscionability grounds in support of
    the trial court’s judgment and not substantive unconscionability grounds. We focus our analysis
    accordingly.
    Solano maintains that we should affirm the trial court’s judgment because Lucchese’s
    “unusually unclean hands,” as demonstrated by the fact it presented an alternate arbitration
    agreement after being unable to compel arbitration under another agreement, strongly insinuates
    wrongdoing that rises to the level of procedural unconscionability. But the fact that Lucchese
    may have later “discovered” another on-point arbitration agreement after we struck down the
    first agreement is irrelevant to the procedural unconscionability analysis. Our inquiry focuses
    solely on the surrounding circumstances at the time of contract formation. 
    Delfingen, 407 S.W.3d at 801-03
    .
    Here, Solano provided no independent evidence regarding the circumstances of the
    contract formation process. Instead, he points to inconsistencies in Hilda Matthews’ deposition
    16
    testimony regarding her understanding of which arbitration agreement applied in the event of a
    workplace injury—the Benefits Plan or the Problem Resolution Program—as proof that
    Lucchese lured him into entering into the Program’s arbitration agreement by having Matthews
    purportedly misrepresent the nature of the agreement and tell him it was an unimportant
    document.     These testimonial inconsistencies are not enough to establish procedural
    unconscionability beyond mere conjecture, particularly when viewed in light of the fact that a
    signed, Spanish-language version of the Program Agreement bearing Solano’s signature appears
    in the record. This suggests that even if Matthews misrepresented the terms of the agreement,
    Solano presumably had the opportunity to review the actual agreement and verify its subject
    matter before assenting. “We presume a party, like [Solano], who has the opportunity to read an
    arbitration agreement and signs it, knows its contents.” EZ Pawn Corp. v. Mancias, 
    934 S.W.2d 87
    , 90 (Tex. 1996). Absent any other evidence, we cannot say the circumstances surrounding
    Solano’s signing of the Spanish-language translation of the Program Agreement indicated
    procedural unconscionability.      Compare 
    Delfingen, 407 S.W.3d at 801-03
    (procedural
    unconscionability found where company affirmatively misrepresented contents of English-
    language arbitration agreement to Spanish-speaking employee, obtained his signature on the
    English-language agreement based on those misrepresentations, then never provided employee
    with copy of agreement in either English or Spanish). In sum, there is insufficient evidence to
    uphold the trial court’s judgment on the basis of unconscionability.
    2.
    Waiver and Estoppel
    Finally, Solano maintains that we can uphold the trial court’s judgment on the basis that
    Lucchese waived its ability to compel arbitration under the Program when it already attempted to
    unsuccessfully compel arbitration under the Benefit Plan. We have already rejected Solano’s
    17
    waiver and estoppel points in a previous appeal, and decline to further address these merits of
    these issues under law of the case.
    The law of the case doctrine holds that questions of law decided in one appeal govern the
    case throughout subsequent stages of litigation, including later appeals. Justice Bail Bonds v.
    Samaniego, 
    68 S.W.3d 811
    , 813 (Tex.App.--El Paso 2001, pet. denied). Application of this
    doctrine is discretionary and is “merely a practice to ensure consistency in court decisions” and
    “not a limit to the power of courts.” Telles v. Samaniego, No. 08-02-00234-CV, 
    2003 WL 22254711
    , at *4 (Tex.App.--El Paso Sept. 30, 2003, no pet.)(mem. op.). “Although appellate
    courts have discretion to depart from the doctrine in exceptional or urgent situations, we must be
    mindful of the public policy underlying law of the case; to prevent useless relitigation of issues
    already decided, to insure consistency, and promote judicial economy.” Tomaszewicz v. Wiman,
    No. 08-00-00034-CV, 
    2002 WL 397003
    , at *2 (Tex.App.--El Paso Mar. 14, 2002, no pet.)(not
    designated for publication). The doctrine does not apply “if the issues or facts presented in
    successive appeals are not substantially the same as those involved in the first decision” or if “the
    prior appellate ruling is clearly erroneous.” 
    Id. We previously
    decided that neither waiver nor estoppel precluded Lucchese from moving
    to compel arbitration when we reversed the trial court’s strike order. See 
    Solano, 388 S.W.3d at 351-53
    .    Nothing in the record indicates that the parties’ respective positions changed
    meaningfully on remand. As such, law of the case will apply here. The trial court’s judgment
    cannot be upheld on waiver or estoppel grounds.
    CONCLUSION
    Appellant established the existence of a binding arbitration agreement not subject to any
    valid defenses. The trial court erred by failing to enforce this agreement.
    18
    We reverse the trial court’s judgment and remand for further proceedings.
    July 29, 2015
    YVONNE T. RODRIGUEZ, Justice
    Before McClure, C.J., Rodriguez, J., and Barajas, Senior Judge
    Barajas, Senior Judge (Sitting by Assignment)
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