AvKARE, Inc. v. United States ( 2016 )


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  •         In the United States Court of Federal Claims
    BID PROTEST
    No. 15-1015C
    (Filed Under Seal: February 12, 2016 | Reissued: February 25, 2016)*
    )                Keywords: Bid Protest; Contract
    AvKARE, INC.,                 )                Disputes Act; Requests for
    )                Modification; Federal Supply
    Plaintiff,    )                Schedule; 48 C.F.R. § 515.408;
    )                Commercial Sales Practices;
    v.                       )                Interpretation of Regulations; Plain
    )                Meaning; Lack of Good Faith; De
    THE UNITED STATES OF AMERICA, )                Facto Debarment.
    )
    Defendant.    )
    )
    James S. Phillips, Argus Legal, LLC, McLean, VA, for Plaintiff, with whom were James
    S. DelSordo, Of Counsel, and Julie M. Nichols, Of Counsel.
    James W. Poirier, Trial Attorney, with whom were Benjamin C. Mizer, Principal Deputy
    Assistant Attorney General, Robert E. Kirschman, Jr., Director, and Martin F. Hockey,
    Jr., Assistant Director, Commercial Litigation Branch, United States Department of
    Justice, Washington, DC, for Defendant.
    OPINION AND ORDER
    KAPLAN, Judge.
    This hybrid pre-award bid protest and breach of contract action is before the
    Court on the parties’ cross-motions for judgment on the administrative record. The
    plaintiff in the case, AvKARE, Inc., is in the business of purchasing pharmaceutical
    products in bulk from their manufacturers for purposes of repackaging and selling them
    under the “AvKARE” label. AvKARE currently holds a Federal Supply Schedule (FSS)
    contract with the Department of Veterans Affairs (VA) for the sale of such
    pharmaceuticals. It brought this action to challenge: 1) the VA’s refusal to grant requests
    for modification of its existing FSS contract that would permit AvKARE to add certain
    *
    This Opinion was originally issued under seal, and the parties were given the
    opportunity to request redactions. Neither party requested redactions, and the opinion is
    now being reissued in full.
    drugs to the FSS; and 2) its refusal to take further action on AvKARE’s proposal to
    renew its contract.
    The VA has refused to process the RFMs or give further consideration to
    AvKARE’s renewal offer because AvKARE has declined to provide the VA certain
    commercial sales practice (CSP) information about the suppliers of the pharmaceuticals
    that AvKARE sells. According to the government, pursuant to 48 C.F.R. § 515.408(b),
    which is incorporated into the Schedule 65 I B solicitation, AvKARE must provide CSP
    information about its suppliers because AvKARE is a “dealer/reseller” of the
    pharmaceuticals. AvKARE contends, however, that it is not a “dealer/reseller.” Rather,
    according to AvKARE, it is the “manufacturer” of the pharmaceuticals and, in any event,
    it was not required to provide its suppliers’ CSP data because its own sales of its
    pharmaceutical products to the public are significant.
    For the reasons set forth below, the Court concludes that it lacks jurisdiction over
    AvKARE’s claims concerning the denial of its requests for modification because
    AvKARE failed to file a claim with the contracting officer as is required to invoke this
    Court’s jurisdiction under the Contract Disputes Act. Those claims, accordingly, are
    DISMISSED.
    With respect to AvKARE’s bid protest, the Court concludes that under the
    applicable regulations AvKARE is not a “manufacturer” of the pharmaceutical products
    it is offering for sale. Rather, it is a “dealer/reseller.” As such, the VA’s decision to give
    no further consideration to AvKARE’s offer in the face of AvKARE’s flat refusal to
    provide manufacturers’ CSP data was neither arbitrary, capricious, nor contrary to law. It
    further concludes that the VA acted well within its discretion when it concluded that
    AvKARE’s sales of its products to the public were not significant. Finally, it concludes
    that the VA did not exhibit bad faith in considering AvKARE’s proposal and did not
    effect a de facto debarment of AvKARE from future VA contracts. Therefore, the
    government’s motion for judgment on the administrative record is GRANTED and
    AvKARE’s cross-motion is DENIED.1
    BACKGROUND
    I.     The VA’s Pharmaceutical Procurement Process
    As the operator of the nation’s largest integrated health care system, the VA is a
    major purchaser of pharmaceuticals. See U.S. Gov’t Accountability Office, GAO 13-358,
    Prescription Drugs[:] Comparison of DOD and VA Direct Purchase Prices, at 4 (Apr.
    2013) (stating that “[i]n fiscal year 2012, VA’s prescription drug spending totaled about
    $4.2 billion”). To meet its needs and achieve economies of scale, the VA, under a
    delegation from the General Services Administration (GSA), administers an FSS contract
    vehicle—Schedule 65 I B—through which it establishes firm-fixed prices with
    1
    AvKARE’s second motion to supplement the administrative record is likewise
    DENIED for the reasons set forth below.
    2
    pharmaceutical suppliers. See VA Schedule Program Overview, U.S. Department of
    Veterans Affairs (2014), www.va.gov/oal/docs/business/nac/fss
    ContractorOverviewLibrary.zip; Schedule 65 I B Drugs, Pharmaceuticals, & Hematology
    Related Products, U.S. Department of Veterans Affairs, http://www.va.gov/oal/business/
    fss/pharmaceuticals.asp (last visited February 11, 2016). Individual VA customers (such
    as VA hospitals) and other federal purchasers can then place orders directly with the
    supplier to meet their particular needs. See VA Schedule Program 
    Overview, supra, at 4
    .
    Several offices within the VA play a role in the pharmaceutical acquisition
    program. See Doing Business with VA, U.S. Dep’t of Veterans Affairs, at 17 (Dec.
    2015), http://www.va.gov/osdbu/docs/doingBusinessWithVA_ReferenceGuideFULL.pdf.
    At the top level, the VA’s Office of Acquisition and Logistics (OAL) oversees the
    contracting process and “provides comprehensive acquisition support” for all of the VA’s
    healthcare services and products. Id.; see also Office of Acquisition and Logistics (OAL),
    U.S. Dep’t of Veterans Affairs, http://www.va.gov/oal/ (last visited February 11, 2016).
    Within OAL, the VA’s National Acquisition Center (NAC) “supports [the] health care
    requirements of VA and other government agencies” by awarding and managing the
    variety of acquisition and delivery contracts that connect suppliers with government
    purchasers. Doing Business with 
    VA, supra, at 17
    ; see also National Acquisition Center,
    U.S. Dep’t of Veterans Affairs, http://www.va.gov/oal/about/nac.asp (last visited
    February 11, 2016).2 The VA’s Federal Supply Schedule Service, in turn, manages the
    NAC’s multiple award schedule (or FSS) contracts, including the schedule contract for
    pharmaceuticals. Doing Business with 
    VA, supra, at 17
    ; see also VA Federal Supply
    Schedule Service, U.S. Dep’t of Veterans Affairs, http://www.fss.va.gov/ (last visited
    February 11, 2016). Finally, the VA’s Office of the Inspector General (OIG) has a
    dedicated Office of Contract Review that “provide[s] preaward, postaward, and other
    requested reviews of vendors’ proposals and contracts.” See About the Office of Contract
    Review, U.S. Dep’t of Veterans Affairs, http://www.va.gov/oig/about/contract-
    review.asp (last visited February 11, 2016).
    II.    The Schedule 65 I B Solicitation
    The VA maintains its Schedule 65 I B solicitation on a perpetually-open basis.
    See Administrative Record (AR) Tab 1 at 5–8 (“Read Me First” document describing the
    process for obtaining a contract); 
    id. Tab 2
    at 84 (describing the “Consideration of Offers
    Under [the] Standing Solicitation”); see also Getting on Schedule, U.S. Dep’t of Veterans
    Affairs, http://www.va.gov/oal/business/fss/gettingOnSchedule.asp (last visited February
    11, 2016).3
    2
    Other government agencies (such as the Department of Defense) may also place orders
    on contracts administered by the NAC. See National Acquisition 
    Center, supra
    ; VA
    Schedule Program 
    Overview, supra, at 4
    .
    3
    The Schedule 65 I B solicitation is periodically updated, with the most recent update
    released on February 19, 2014. See AR Tab 2 at 13. The solicitation has also since been
    amended twice (on September 30, 2014, and December 31, 2014), but neither amendment
    3
    Pursuant to the solicitation, after receiving an offer, the VA conducts an initial
    review and, if necessary, “asks for clarifying or additional information.” AR Tab 1 at 8.
    Once it has received any additional information, the VA “conducts a price analysis and
    fully evaluates the proposal” before beginning price negotiations. See 
    id. Through this
    process, the VA aims to “ensure the vendor is responsible” and that “the Government is
    receiving a fair and reasonable price.”4 
    Id. According to
    the solicitation, “Contracting Officers determine whether prices are
    fair and reasonable by comparing the prices/discounts that a company offers the
    government with the prices/discounts offered to commercial customers.” AR Tab 1 at 3.
    To make this comparison, in accordance with GSA regulations that apply government-
    wide, see 48 C.F.R. § 501.101, the VA “requires offerors to furnish commercial pricelists
    and disclose information regarding their commercial pricing/discounting practices.” AR
    Tab 1 at 3. This information is known as the offeror’s Commercial Sales Practice (CSP)
    information.
    Pursuant to 48 C.F.R. § 515.408, the solicitation requires offerors to disclose
    several types of CSP information. See AR Tab 5 at 197–204. First, the offeror must
    provide information about the prices it charges certain commercial customers for the
    same products it wishes to sell to the government.5 
    Id. at 198.
    Second, the offeror must
    disclose the amount of its sales to the general public for the previous year and its
    projected annual sales to the federal government during the life of the contract. AR Tab 4
    at 200–01.
    Further, as provided by 48 C.F.R. § 515.408(b)(5), the solicitation requires
    additional CSP information from any offeror who is a “dealer/reseller without significant
    sales to the general public”—i.e., any offeror who is not a “manufacturer” and lacks
    significant commercial sales. 
    Id. at 202.
    Such dealer/resellers must provide
    is relevant to this case. See 65IB Drugs, Pharms. & Hematology Related Prods.
    Solicitation Refreshment - M5-Q50A-03-R7, Federal Business Opportunities,
    https://www.fbo.gov/index?s=opportunity&mode=form&id=aa3281f6d159d44c0614ee6
    42186758e&tab=core&_cview=1 (last visited February 11, 2016).
    4
    Although the firm-fixed prices agreed upon in these negotiations are considered “fair
    and reasonable,” government purchasers may (and, in many cases, must) conduct a
    second round of independent price negotiations when placing orders off the schedule. See
    FAR 8.404(d) (“Although GSA has already negotiated fair and reasonable pricing,
    [purchasers] may seek additional discounts before placing an order.”); 
    id. 8.405-4 (“[Purchasers]
    may request a price reduction at any time before placing an order . . . .
    However, the [purchaser] shall seek a price reduction when the order . . . exceeds the
    simplified acquisition threshold.”).
    5
    Specifically, for each item the offeror wishes to sell, it must disclose the prices it
    charges to both the offeror’s Most Favored Customer and also to a so-called “tracking
    customer.” See AR Tab 5 at 198.
    4
    “manufacturers’ [CSP] information . . . for each item/SIN offered, if the manufacturers’
    sales under any resulting contract are expected to exceed $500,000.” 
    Id. According to
    the
    solicitation, “[t]he information is required in order to enable the Government to make a
    determination that the offered price is fair and reasonable.” 
    Id. In a
    separate section, the solicitation provides more guidance for dealer/resellers
    on providing manufacturers’ CSP information. See AR Tab 12 at 491–505. These
    additional instructions explain that:
    [O]fferors who are dealers or resellers must provide the [manufacturers’
    CSP] information . . . when both of the following two criteria are met:
    (1) When the offeror does not have “significant sales” to the general
    public[,] [a]nd
    (2) When the total value of the manufacturer’s [sic] sales by the offeror
    for the proposed products is expected to exceed $500,000 for the
    contract term.
    
    Id. at 503
    (emphasis in original). Moreover, the instructions continue, “[t]he reference to
    ‘significant sales’ is not defined as it is examined on a case by case basis.” 
    Id. In a
    ddition, and as pertinent to this case, the solicitation includes clauses
    governing modifications to the contract. AR Tab 2 at 53–56. These clauses set forth
    procedures for adding and deleting products from the schedule and for requesting price
    increases or offering price decreases. See id.; see also Modifying Your VA FSS Contract,
    U.S. Department of Veterans Affairs, http://www.va.gov/oal/business/fss/rfmProcess.asp
    (last visited February 11, 2016). The clauses specify that all requests for modification
    (RFM) must be submitted to the contracting officer (CO) for review, and that vendors
    requesting modifications must provide CSP information for the affected products—
    including, if the vendor is a dealer/reseller, manufacturers’ CSP information. AR Tab 2 at
    53. The VA’s goal is “to review all modification requests and make an award/no award
    decision within 60 calendar days from receipt.” Modifying Your VA FSS 
    Contract, supra
    .
    III.   AvKARE’s Existing Schedule 65 I B Contract
    AvKARE’s business consists of selling a “variety of bottled and unit dose
    pharmaceutical products” that are “packaged and sold under the ‘AvKARE’ label.”
    Compl. at 1. Specifically, AvKARE obtains “bulk” pharmaceutical products from
    suppliers and then “repackage[s] and re-label[s]” them for sale “under its own private
    label . . . . . utilizing National Drug Codes (NDCs) assigned by the FDA to AvKARE and
    5
    only AvKARE.” Compl. ¶¶ 55–56; see also Transcript of Hearing at 19:18–20:10 (Sept.
    17, 2015) (counsel for AvKARE explaining AvKARE’s business model).6
    AvKARE was first awarded a Schedule 65 I B contract in April 2010. Compl.
    ¶ 49; AR Tab 171 at 20950. At that time, according to AvKARE, the company lacked
    significant commercial sales of its products. Compl. ¶ 49. The contract was originally
    slated to expire on March 31, 2015, and AvKARE submitted an offer to renew the
    contract on October 31, 2014. 
    Id. ¶ 44;
    see also AR Tabs 13–24. The parties have since
    agreed to extend AvKARE’s existing contract, first through January 31, 2016 and then
    again through the end of February 2016. Pl.’s Mem. in Supp. of its Mot. for J. on the
    Admin. R. (“Pl.’s Mem.”) at 10, ECF No. 29.
    IV.    The OIG’s Post-Award Review of AvKARE’s Contract and the VA's Denial
    of AvKARE’s RFMs
    Between 2010 and 2014, AvKARE submitted numerous RFMs to add new drugs
    to its contract. Compl. ¶ 50. According to AvKARE, these RFMs were routinely granted.
    
    Id. Sometime in
    early 2014, however, the OIG began a post-award review of AvKARE’s
    contract.7 See AR Tab 171 at 20950. On August 27, 2014, the OIG updated the CO on
    the status of its investigation. 
    Id. The OIG’s
    “preliminary findings” included concerns
    that AvKARE “misrepresented that they had commercial sales in order to obtain their
    FSS contract” and “misrepresented that they are a pharmaceutical manufacturer” 
    Id. In light
    of the ongoing investigation, the OIG recommended that “any request(s) to add
    product(s) to the contract, between now and March 31, 2015, be submitted to our office
    for a preaward review” and that “no extension [of the contract] be exercised prior to our
    office conducting a preaward review.” 
    Id. (emphasis in
    original). At this time, according
    to AvKARE, it had at least three outstanding RFMs. Compl. ¶ 65.
    In mid-September 2014, the OIG conducted an on-site review at AvKARE’s
    purported production facilities. Compl. ¶¶ 63–64; see AR Tab 173 at 20954. Afterwards,
    on October 6, 2014, the OIG informed the CO that it had completed a review of one of
    AvKARE’s outstanding RFMs. AR Tab 173 at 20954–55. First, the OIG reported,
    AvKARE was considered a “distributor of the offered products, not the manufacturer”
    because “[t]he offered products are never in the possession of AvKARE throughout the
    process.” 
    Id. at 20954.
    Instead, the products were “shipped in bulk containers from the
    6
    According to AvKARE, “[o]nce an NDC is assigned by the FDA to AvKARE for a
    specific product, AvKARE and only AvKARE is entitled to [sell] products . . . on the
    basis of that NDC.” Compl. ¶ 28.
    7
    This investigation was apparently sparked in part by an anonymous tip describing
    alleged violations of the contract’s CSP provisions. See AR Tab 188 at 21058.
    6
    manufacturer of the product” to a non-AvKARE packager, packaged, and then shipped to
    another non-AvKARE entity for distribution. 
    Id. In a
    ddition, the OIG determined that AvKARE did not have relevant commercial
    sales, and thus the “manufacturer’s [sic] full CSP data is required.” 
    Id. According to
    the
    OIG, AvKARE “expressed their disagreement with the requirement” because “there
    would be no way to get CSP data that is relevant,” as “they package the product in
    different quantities than are commercially available from the manufacturer.” 
    Id. The OIG
    “totally disagree[d] with AvKARE’s opinion,” believing that “CSP data should be
    required from the manufacturer which represents the nearest commercially available
    package size of the products offered.” 
    Id. V. AvKARE’s
    Contract Renewal Offer
    All told, AvKARE alleges that it submitted at least six more RFMs between
    October 2014 and September 2015. See Compl. ¶¶ 67, 69–70. AvKARE claims that all
    these RFMs either remain under review or have been rejected by the VA. See 
    id. As mentioned
    above, AvKARE submitted a contract renewal offer on October 31,
    2014. 
    Id. ¶ 44;
    see AR Tabs 13–24. In response to the solicitation’s “Company
    Information” questionnaire, AvKARE identified its “Type of Business” as
    “Manufacturer” and stated that its facilities included 57,000 square feet of manufacturing
    floor space. AR Tab 13 at 510.
    In response to Clause AS8005 of the solicitation, which requests information
    about the “manufacturing facilities/place of performance” for each of the offeror’s
    products, see AR Tab 4 at 175–80, AvKARE also represented that it was “the
    manufacturer . . . of the products offered on this solicitation.”8 
    Id. at 526.
    On the other
    hand, AvKARE included a purported “Letter of Supply” with its offer, AR Tab 18 at 585,
    apparently in response to Clause I-FSS-644 of the solicitation, which requires offerors
    who are “dealers and suppliers”—i.e., offerors “other than the manufacturer”—to
    produce “letter[s] of supply/commitment” from the products’ manufacturers upon the
    CO’s request. AR Tab 4 at 181. These letters must “assure the offeror of a source of
    supply sufficient to satisfy the Government’s requirements for the contract period.” 
    Id. 8 The
    substantive purpose of Clause AS8005 is to ensure compliance with the FDA’s
    Current Good Manufacturing Practice (CGMP) regulations. See AR Tab 4 at 175–80.
    These regulations describe the acceptable “methods to be used in, and the facilities or
    controls to be used for, the manufacture, processing, packing, or holding of a drug to
    assure that such drug meets the requirements of the act as to safety, and has the identity
    and strength and meets the quality and purity characteristics that it purports or is
    represented to possess.” 21 C.F.R. § 210.1(a). Clause AS8005 specifically requests
    information about the “location and owner of [the] facility where [the] ingredients are
    measured, weighed, mixed and compounded;” the “location of facilities where
    intermediate containers will be fixed and labeled;” and the “location of facilities where
    products will be packed and prepared for shipment.” AR Tab 4 at 178–80.
    7
    The letter AvKARE submitted, addressed to “AvKARE,” and from “AvKARE, Inc.,”
    represented that “[i]n the event AvKARE is awarded a . . . contract . . . AvKARE, Inc.
    can assure an uninterrupted source of supply, with sufficient quantities of product, for the
    duration of the . . . contract period.” AR Tab 18 at 585.
    Most relevant to this case, in responding to the solicitation’s pricing and price
    evaluation provisions, AvKARE did not include CSP information about the
    manufacturers who supply AvKARE with the pills that it repackages and sells to the VA
    as would be required of a dealer/reseller without significant sales to the general public.
    See AR Tab 22; see also 
    id. Tab 2
    3 at 601 (beginning a description of AvKARE’s sales
    process with the phrase “As a drug manufacturer . . . ”).
    VI.    VA Requests for Additional Information
    On December 24, 2014, the CO contacted AvKARE to request additional
    information. AR Tabs 341–48. This request primarily took the form of a “Missing
    Information Checklist.” AR Tab 344 at 21600–10. “Upon receipt of all requested items
    identified on the Missing Information Checklist,” the CO explained, “we can move
    forward with a continued review of your offer.” AR Tab 341 at 21595.
    First, the CO requested that AvKARE “[p]lease clarify what is produced on the
    premises” of AvKARE’s manufacturing facility and that it clarify its basis for claiming
    that it had an estimated 57,000 square feet of manufacturing space. AR Tab 344 at 21600
    (quotation omitted). Further, the CO asked AvKARE to “specifically delineate what
    AvKARE does with [its] drugs after receipt” and to “[p]rovide documentation that
    explains which entities obtain title to and possession of the product” and “outline what
    each entity does to the drug.” 
    Id. at 21602.
    The CO also requested that, in response to Clause I-FSS-644, AvKARE “[p]lease
    provide requisite Letters of Supply” in accordance with that clause’s requirements for
    dealers and resellers. 
    Id. The CO
    noted that AvKARE’s letter “to itself . . . from (itself)”
    was “not accepted.” 
    Id. Next, the
    CO informed AvKARE that the CSP information it provided was not
    fully responsive to the solicitation’s requirements. See 
    id. at 21606–09.
    In response to the
    solicitation’s request for information regarding “sales to the general public,” the CO
    noted that “[s]ales to federal entities via a wholesaler are not considered commercial
    sales.” AR Tab 344 at 21606. Rather, “[t]hose sales are indirect sales to federal entities.”
    
    Id. Accordingly, the
    CO requested that AvKARE revise its submission so that “only sales
    to commercial end users [are] reflected.” 
    Id. Further (and
    as most relevant here), the CO informed AvKARE that
    “[m]anufacturer information for each item/SIN offered[] is required” under the CSP
    provision for dealer/resellers because “AvKARE commercial sales as a percent of
    government sales are considered insignificant” and “expected sales under any resulting
    contract are expected to exceed $500,000.” 
    Id. at 21608.
    8
    VII.   AvKARE’s Response to VA Requests for Additional Information
    On January 16, 2015, AvKARE responded to the CO’s request for additional
    information. See AR Tab 360. AvKARE continued to maintain that it was the
    “manufacturer” of the products it wished to sell because it “produces and manufactures
    its own private label generic pharmaceuticals.” 
    Id. at 21671;
    see also 
    id. at 21672
    (“AvKARE reaffirms its selection as manufacturer . . . . . We are the manufacturer.”). To
    bolster this contention, AvKARE listed several definitions of “manufacturer” found in
    various statutes and agency regulations applicable to the pharmaceutical industry. See AR
    Tab 361.
    Despite its assertion about its status as a manufacturer, however, AvKARE also
    defended its inclusion of the letter of supply from itself to itself, representing that the
    letter was “the very same letter that has been provided for 5 years for Modifications and
    has been accepted by the VA NAC under this very same procurement” and that
    “AvKARE is the only source of supply that can provide letters of commitment for [its
    products].” 
    Id. at 21672.
    AvKARE also took issue with the CO’s determination that it lacked significant
    sales to the general public, stating that it “disagree[d] entirely” with the VA’s
    characterization of its sales to federal end users via wholesalers as “indirect” sales to the
    government. See 
    id. at 21677.
    AvKARE posited that “the VA does not have the
    discretion to disregard millions of dollars of commercial sales as ‘insignificant,’” and
    that, in any event, “there is no requirement for any commercial sales in order to be
    eligible for an FSS contract.” 
    Id. at 21678.
    Lastly, AvKARE reiterated its belief that it did not need to comply with the CSP
    requirements applicable to dealer/resellers because “we are not a dealer or reseller.” 
    Id. at 21679.
    Instead, AvKARE contended, “[w]e are distributing and selling AvKARE’s
    finished end product” and “[the dealer/reseller] provision is not applicable to our offer.”
    
    Id. VIII. VA
    Warns AvKARE that its Renewal Offer Remains Unacceptable
    On February 12, 2015, the CO informed AvKARE by letter that its renewal offer
    “remain[ed] unacceptable” because of “several deficiencies” in its response. AR Tab 367
    at 21695. The CO made clear that the VA “does not consider AvKARE to be a
    manufacturer” and stated that the definitions of “manufacturer” that AvKARE attached to
    its response were “not applicable” to the solicitation. 
    Id. at 21696.
    After reminding
    AvKARE that “[the] CO is required to make a determination that . . . prices are fair and
    reasonable before an award can be made,” the CO provided AvKARE with a new
    “Missing Information Open Item Spreadsheet,” warning that “[a]bsent a current,
    complete, and accurate response . . . no further action w[ould] be taken” and AvKARE’s
    offer would be returned. 
    Id. AvKARE responded
    to the VA’s letter on February 18, 2015. AR Tab 370. It
    explained that while “[n]o production operations take place” at the location it had listed
    9
    on its offer, it had “entered into a production and quality control agreement” with a
    different company under which that company “serves as the contract manufacturer for
    AvKARE.” 
    Id. at 21706.
    AvKARE also wished to “put[] aside the manufacturer vs non-
    manufacturer debate” and suggested that the CO could use multiple techniques to assess
    price reasonableness rather than solely relying on manufacturers’ CSP information. 
    Id. at 21705–06.
    Shortly afterwards, the CO again followed up with AvKARE. AR Tab 372. He
    clarified the VA’s position that AvKARE’s letter of supply did not “satisfy the
    requirements” applicable to a “contractor who is other than the manufacturer” set forth in
    Clause I-FSS-644. 
    Id. at 21712.
    Further, he explained that “[t]he [CO] is given wide
    latitude when determining if commercial sales are insignificant.” 
    Id. at 21713–14.
    Finally, he explained that while AvKARE was “welcome to provide market research and
    other pricing information to supplement the requisite CSP information,” the CSP
    information was still required. 
    Id. at 21714.
    IX.    AvKARE’s First Bid Protest and the VA’s Extension of the Existing Contact
    After receiving the CO’s letter reiterating the VA’s demand for manufacturers’
    CSP data, AvKARE filed a bid protest action in this Court. See Compl., AvKARE, Inc. v.
    United States (AvKARE I), No. 15-cv-216, ECF No. 1 (March 3, 2015). The next day,
    AvKARE sent additional responses to the CO. AR Tab 380. Once again, AvKARE
    reaffirmed its self-designation as a “manufacturer,” stating that it “directs all faucets [sic]
    of the production side of the product” in the same manner as “many companies within the
    pharmaceutical industry.” 
    Id. at 21732.
    At the same time, though, AvKARE agreed to
    provide copies of its agreements with its “bulk medication suppliers,” which it believed
    would “satisfy the requirement [of Clause I-FSS-644] as evidence that AvKARE will
    have the component supplied for the contract period.” 
    Id. at 21733.
    In terms of updating
    its CSP information, AvKARE attached newly-received “sales tracings” from its
    wholesalers, which it claimed “should prove that any wholesaler should be considered a
    commercial customer based on the fact they are selling these products to their OWN
    customer base.” 
    Id. at 21734–35
    (emphasis in original).
    After AvKARE filed its first bid protest, the government agreed to extend
    AvKARE’s contract through September 31, 2015, and AvKARE voluntarily dismissed
    that case. See Notice of Voluntary Dismissal, AvKARE I, ECF No. 17. To move the
    renewal process forward, AvKARE indicated it would “submit[] requests to its suppliers
    to ascertain their willingness to supply their CSP information,” even though AvKARE
    continued to believe that:
    [T]his information is neither required (as AvKARE is the manufacturer of
    its private label products and has significant commercial sales of those
    products) nor relevant (we fail to see how the prices paid for bulk
    pharmaceuticals is useful for assessing price reasonableness for a different
    deliverable – individually packaged and labelled bottles . . . of product).
    10
    AR Tab 382 at 21740. In addition, AvKARE “urge[d] the VA to formally state whether it
    [was] requiring AvKARE’s competitors to submit supplier CSP information as a pre-
    requisite for either renewing their contracts or approving RFMs to add products to their
    contracts.” 
    Id. If not,
    AvKARE hoped that “we can agree that imposing such a
    requirement on AvKARE is not appropriate.” 
    Id. X. VA
    Concludes AvKARE Lacks Significant Commercial Sales and Declines to
    Proceed Without Manufacturers’ CSP Information
    On April 1, 2015, the CO updated AvKARE on its deliberations, reiterating that
    the VA’s position on AvKARE’s status as a dealer/reseller “has not changed.” AR Tab
    386 at 22315. Moreover, the CO asserted that “we do not and cannot adapt a different or
    varied definition and/or version of manufacturer to individually suit a vendor” and that
    “any offer submitted by any company with the current deficiencies identified in AvKare’s
    offer[] would have been no-awarded.” 
    Id. at 22316.
    The next day, the CO sent AvKARE
    explaining that the VA “require[d] assistance from [OIG] in the analysis of [AvKARE’s
    sales] data to identify those sales that can be attributed to commercial customers.” AR
    Tab 387 at 22318. Once that analysis was complete, the CO would “then consider
    whether CSP data will be required from the manufacturers.” 
    Id. The OIG
    completed its review August 26, 2015. AR Tab 191. At bottom, it
    determined that AvKARE had “insufficient commercial sales from which to determine
    fair and reasonable pricing.” 
    Id. at 21069.
    In the OIG’s view, AvKARE’s sales to
    wholesalers were “indirect sales” rather than “commercial sales” because “all units sold
    to wholesalers were in turn sold to AvKARE’s customers” instead of on the open market.
    
    Id. at 21070–72.
    Further, of these indirect sales, “only 0.51 percent were sold to
    customers classified as commercial in AvKARE’s accounting system”—a percentage that
    was “not deemed significant.”9 
    Id. at 21072.
    After receiving the OIG’s report, the CO informed AvKARE by letter on
    September 3, 2015, that she had “reviewed all pertinent information” and “determined
    that AvKARE does not have sufficient commercial sales to make a fair and reasonable
    price determination.” AR Tab 417 at 22496. Therefore, “[i]n order to proceed with
    evaluation of your offer, you must provide manufacturer CSP data.” 
    Id. XI. This
    Action
    On September 11, 2015, AvKARE filed its complaint in this Court, along with a
    motion for a preliminary injunction. ECF Nos. 1, 5. Following a status conference, the
    government agreed to extend AvKARE’s existing contract through January 31, 2016, and
    9
    In addition, the OIG noted that the prices in AvKARE’s commercial price list would be
    revised effective as of the date the VA approved AvKARE’s renewal offer. AR Tab 191
    at 21072. According to the OIG, “[c]ommercial entities, who sell primarily to
    commercial customers, would never have a catalog price that is dependent upon an
    awarded FSS contract.” 
    Id. 11 the
    Court denied AvKARE’s preliminary injunction motion as moot. See Order, ECF No.
    11. The government compiled the administrative record, which AvKARE then moved to
    supplement. ECF No. 21. After hearing oral argument, the Court denied AvKARE’s
    motion in its entirety. See Opinion and Order, ECF No. 32.
    The parties then filed cross-motions for judgment on the administrative record.
    ECF Nos. 28, 37. The Court held oral argument on the cross-motions on January 13,
    2016, after which the government agreed to further extend AvKARE’s existing contract
    through the end of February. On January 28, AvKARE filed a second motion to
    supplement the administrative record. These motions are now ripe for decision.
    DISCUSSION
    I.     Jurisdiction
    A.      The Court of Federal Claims’ Bid Protest Jurisdiction
    The Court of Federal Claims’ bid protest jurisdiction is defined by 28 U.S.C.
    § 1491(b)(1). That provision grants the court jurisdiction to “render judgment on an
    action by an interested party objecting to . . . a proposed award or the award of a contract
    or any alleged violation of statute or regulation in connection with a procurement or a
    proposed procurement.”
    In keeping with this statutory grant, only an “interested party” has standing to
    invoke the Court of Federal Claims’ bid protest jurisdiction. CGI Fed. Inc. v. United
    States, 
    779 F.3d 1346
    , 1348 (Fed. Cir. 2015); Myers Investigative and Sec. Servs., Inc. v.
    United States, 
    275 F.3d 1366
    , 1369 (Fed. Cir. 2002). As the Federal Circuit has
    explained, an “interested party” is “an actual or prospective bidder . . . whose direct
    economic interest would be affected by the award of the contract.” CGI 
    Fed., 779 F.3d at 1348
    (quoting Am. Fed’n of Gov’t Employees, AFL-CIO v. United States, 
    258 F.3d 1294
    , 1299 (Fed. Cir. 2001); see also Info. Tech. & Applications Corp. v. United States,
    
    316 F.3d 1312
    , 1319 (Fed. Cir. 2003).
    In a pre-award protest challenging an agency’s evaluation of a proposal, a
    plaintiff has a direct economic interest if it has a “substantial chance” of winning the
    contract but for the alleged error in the evaluation. Orion Tech., Inc. v. United States, 
    704 F.3d 1344
    , 1348–49 (Fed. Cir. 2013); see also Tinton Falls Lodging Realty, LLC v.
    United States, 
    800 F.3d 1353
    , 1358 (Fed. Cir. 2015); Bannum, Inc. v. United States, 
    404 F.3d 1346
    , 1358 (Fed. Cir. 2005). That is, the protestor’s chance of securing the award
    “must not [be] insubstantial.” Info. 
    Tech., 316 F.3d at 1319
    . Put differently, the protester
    must have been “prejudiced” by the alleged error. Tinton 
    Falls, 800 F.3d at 1358
    .
    B.      The Court of Federal Claims’ Jurisdiction Over Contract Claims
    This Court’s jurisdiction over contract claims is set forth in 28 U.S.C. § 1491(a).
    That provision grants the court jurisdiction over claims “founded . . . upon . . . any
    express or implied contract with the United States,” including “any claim by or against,
    or dispute with, a contractor arising under [the Contract Disputes Act], including a
    12
    dispute concerning termination of a contract, rights in tangible or intangible property,
    compliance with cost accounting standards, and other nonmonetary disputes on which a
    decision of the contracting officer has been issued under . . . that Act.” 
    Id. § 1491(a)(1)–
    (2).
    Claims “arising under” the CDA include claims based on “any express or implied
    contract . . . made by an executive agency for . . . the procurement of property, other than
    real property in being.” 41 U.S.C. § 7102(a). Under the CDA, “procurement” means “the
    acquisition by purchase, lease or barter, of property or services for the direct benefit or
    use of the Federal Government.” New Era Constr. v. United States, 
    890 F.2d 1152
    , 1157
    (Fed. Cir. 1989) (quotation and emphasis omitted). Importantly, a contractor may not
    bring an action governed by the CDA in federal court before the “receipt of a contracting
    officer’s decision” on its claim. 41 U.S.C. § 7104(b)(3); see M. Maropakis Carpentry,
    Inc. v. United States, 
    609 F.3d 1323
    , 1327–28 (Fed. Cir. 2010). Thus, the Court of
    Federal Claims does not possess jurisdiction over claims arising under the CDA unless
    the contractor has submitted a valid claim to the contracting officer and received the
    contracting officer’s final decision on that claim. M. Maropakis 
    Carpentry, 609 F.3d at 1327
    –28; see also Dalton v. Sherwood Van Lines, Inc. v. United States, 
    50 F.3d 1014
    ,
    1017 (Fed. Cir. 1995) (“When the Contract Disputes Act applies, it provides the
    exclusive mechanism for dispute resolution; the Contract Disputes Act was not designed
    to serve as an alternative administrative remedy, available at the contractor’s option.”).
    The definition of “claim” for purposes of the CDA derives from the Federal
    Acquisition Regulations (FAR). See M. Maropakis 
    Carpentry, 609 F.3d at 1327
    –28. As
    pertinent here, FAR 2.101 defines “claim” as “a written demand or written assertion by
    one of the contracting parties seeking, as a matter of right, the payment of money in a
    sum certain, the adjustment or interpretation of contract terms, or other relief arising
    under or relating to the contract.” Id.; see also FAR 52.233-1 (setting forth, in a standard
    contract clause, the same definition of “claim” as in FAR 2.101).
    C.      Application of Jurisdictional Provisions to AvKARE’s Claims in this
    Case
    AvKARE’s first claim is that the VA misinterpreted and misapplied the
    solicitation’s CSP provision when it characterized AvKARE as a “dealer/reseller” rather
    than a “manufacturer,” and, as a consequence, refused to further evaluate its renewal
    offer unless it provided its suppliers’ CSP information. AvKARE further contends that
    the VA was motivated by animus toward AvKARE when it demanded this CSP
    information, and that it did so in bad faith to prevent AvKARE from obtaining a new
    contract.
    These claims fall within the Court’s bid protest jurisdiction under
    section 1491(b)(1) because they concern alleged errors or violations of law in the
    evaluation of AvKARE’s proposal. Further, AvKARE has standing as an “interested
    party” to press its challenges to the VA’s actions. It is an incumbent contractor, it
    submitted an actual offer, and it has alleged that its offered prices are lower than the
    prices for similar items already on the schedule. Thus, AvKARE has a substantial chance
    13
    of securing the contract if its offer in fact conforms to the solicitation’s requirements.
    Accordingly, the Court has jurisdiction over AvKARE’s first claim.
    AvKARE’s second claim relates to the VA’s refusal to grant RFMs on its existing
    contract. AvKARE contends that this refusal was based on a misinterpretation of the
    contract and applicable regulations, and on the VA’s animus toward AvKARE. The
    government argues that the Court lacks jurisdiction over AvKARE’s RFM claims
    because those claims are subject to the CDA and AvKARE has not submitted “claims”
    within the meaning of the CDA to the CO. Def.’s Cross-Mot. for J. on the Admin. R.
    (Def.’s Cross-Mot) at 25, EFC No. 37; Def.’s Reply at 1–4, ECF No. 40. AvKARE
    disagrees. In its view, its RFM claims properly fall under the Court’s bid protest
    jurisdiction, rather than its contract jurisdiction, because “the RFM process is akin to a
    new offer for [an] award of items within the scope of the FSS solicitation.” Pl.’s Reply at
    5–6, ECF No. 38.
    AvKARE’s position lacks merit. The Federal Circuit has made clear that contract
    modifications within the scope of an existing contract do not constitute “procurements”
    under section 1491(b)(1). See Distrib. Sols., Inc. v. United States, 
    539 F.3d 1340
    , 1346
    (Fed. Cir. 2008); see also AT&T Comms., Inc. v. Wiltel, Inc., 
    1 F.3d 1201
    , 1204–05
    (Fed. Cir. 1993). AvKARE’s RFMs were clearly within the scope of the contract; indeed
    (as discussed above) the solicitation includes a contract modification provision, which
    AvKARE followed in submitting its RFMs. And the CDA’s broad definition of “claim”
    clearly encompasses non-monetary relief of the type AvKARE seeks. See FAR 2.101
    (defining “claim” to include “a written demand . . . seeking . . . the payment of money in
    a sum certain, the adjustment or interpretation of contract terms, or other relief arising
    under or relating to the contract”) (emphasis added). It follows that AvKARE’s claims
    related to its RFMs are governed by section 1491(a) and, by extension, the CDA.
    Accordingly, because AvKARE has not alleged that it submitted claims under the CDA
    to the CO or received any final determinations, the Court lacks jurisdiction over
    AvKARE’s RFM-related claims in this case.
    II.    The Merits of AvKARE’s Bid Protest
    A.      The Meaning of “Manufacturer” Under the Solicitation’s CSP
    Provision
    1.      The Text of the Provision
    The primary issue raised by AvKARE’s bid protest claim is a legal one: whether
    AvKARE is a “manufacturer” or is instead a “dealer/reseller” within the meaning of the
    CSP clause, which was included in the solicitation pursuant to the requirements of the
    GSA regulation codified at 48 C.F.R § 515.408. The Court begins its analysis by
    reviewing the “plain meaning” of the regulatory language. Lengerich v. Dep’t of Interior,
    
    454 F.3d 1367
    , 1370 (Fed. Cir. 2013) (“We construe a regulation . . . by ascertaining its
    plain meaning.” (citing Bowles v. Seminole Rock & Sand Co., 
    325 U.S. 410
    , 414–15
    (1945))); Lockheed Corp. v. Widnall, 
    113 F.3d 1225
    , 1227 (Fed. Cir. 1997) (“To
    interpret a regulation we must look at its plain language and consider the terms in
    14
    accordance with their common meaning.”); see also Chase Bank USA, N.A. v. McCoy,
    
    562 U.S. 195
    , 204 (2011) (analysis of regulation’s meaning begins with its text).
    The dictionary definition of the word “manufacture” is “[t]o make or process (a
    raw material) into a finished product.”10 Am. Heritage Dict. of the English Language
    1067 (4th ed. 2000). By contrast, a “dealer” is “[o]ne that is engaged in buying and
    selling,” 
    id. at 467;
    and a “reseller” is one who “sell[s] again,” 
    id. at 1483.
    Guidance that the VA has provided to prospective offerors on its website is
    consistent with the dictionary definition of “reseller.” Information for Resellers, U.S.
    Dep’t of Veterans Affairs, http://www.va.gov/oal/business/fss/resellers.asp (last visited
    February 11, 2016). It defines a “reseller” as “a company or individual that purchases
    commercial goods or services with the intention of reselling them rather than consuming
    or using them.” 
    Id. In this
    case, the products that federal agencies purchase through the FSS are pills
    and other pharmaceuticals. And it is AvKARE’s suppliers, not AvKARE, that assemble
    the raw materials needed to make the pills and other pharmaceuticals into finished
    products for the consumption of patients in VA and other government medical facilities.
    AvKARE’s suppliers, therefore, clearly fall within the plain meaning of the term
    “manufacturer” as set forth above.
    AvKARE, by contrast, purchases the pills and pharmaceuticals from the
    manufacturers in bulk with the intent to resell them to buyers through the FSS. It thus
    falls under the dictionary definition of “reseller.” To be sure, AvKARE repackages the
    pills in order to resell them under its own label. Nonetheless, it is the pills and other
    pharmaceuticals that the schedule’s users are buying, not their packaging. AvKARE,
    accordingly is a “dealer/reseller” of the pills and pharmaceuticals. It is not their
    manufacturer.
    The Court notes that this common sense construction of the regulatory terms is
    also consistent with the way that the term “manufacturer” is used elsewhere in the
    solicitation. For example, the solicitation’s “Offeror Representations and Certification”
    section defines “place of manufacture” as “the place where an end product is assembled
    out of components, or otherwise made or processed from raw materials into the finished
    product that is to be provided to the Government.” AR Tab 2 at 86. In this context, the act
    of “process[ing] from raw materials” most readily describes the functions of a pill-maker,
    rather than a repackager.
    Similarly, Clause I-FSS-644 of the solicitation requires any offeror “if other than
    the manufacturer” to submit assurances from its suppliers confirming the offeror’s ability
    10
    The Federal Circuit has observed that a court “may consult dictionaries” to determine
    the “ordinary, established meaning” of a word or phrase. Hymas v. United States, No
    2014-5150, 
    2016 WL 158470
    , at *6 (Fed. Cir. Jan. 14, 2016) (quoting Info. 
    Tech., 316 F.3d at 1320
    ).
    15
    to meet the government’s purchasing needs. See AR Tab 4 at 181. Offerors who are
    manufacturers are not required to provide such additional “assurances” because they
    themselves have control over the production of the pills. On the other hand, an entity like
    AvKARE, which does not make the pills, but merely repackages them, is most logically
    characterized as “other than a manufacturer” for purposes of this provision because it
    must rely on its suppliers to enable it to satisfy the purchasers’ needs for pharmaceutical
    products.11
    AvKARE argues, nonetheless, that it should be considered a manufacturer
    because the products it is offering to provide on the FSS are not simply pills, but pills that
    are properly packaged and labelled, and assigned a unique National Drug Code (NDC)
    that belongs exclusively to AvKARE. Pl.’s Mem. at 25–26; Pl.’s Reply at 10; see also
    Compl. ¶ 28. According to AvKARE, it is the only entity that can claim to be the
    “manufacturer” of the products sold under its labels.
    Contrary to AvKARE’s contentions, however, unique NDCs are assigned to any
    entity engaged in the “manufacturing or processing” of drugs, including any entity that
    “repackage[es] or otherwise chang[es] the container, wrapper, or labeling of any drug
    package to further the distribution of the drug from the original place of manufacture to
    the person who makes final delivery or sale to the ultimate consumer.” 21 C.F.R.
    § 207.3(a)(8); see also 
    id. §§ 207.20,
    207.35. The assignment of a unique NDC to
    AvKARE does not, therefore, reveal anything one way or the other about whether it is the
    “manufacturer” of the products it wishes to offer either for purposes of the GSA
    regulation or for purposes of the statute and regulations governing the assignment of
    NDCs.
    Accordingly, because pills and other pharmaceuticals are the relevant products,
    only a pill or pharmaceutical maker fits the plain meaning of “manufacturer” as used in
    the solicitation. And because AvKARE does not make pills or other pharmaceuticals, but
    rather buys them in bulk and sells them after repackaging them, it is not a manufacturer
    under the solicitation, but rather a dealer/reseller.
    11
    As described above, notwithstanding its insistence that it is a “manufacturer,”
    AvKARE’s renewal proposal included what it characterizes as a letter of supply in
    response to Clause I-FSS-644. AR Tab 18 at 585. In the letter (as described above), the
    President of “AvKARE, Inc.” purported to provide assurances to the contracting officer
    at “AvKARE” that AvKARE Inc. would ensure a sufficient quantity of pharmaceutical
    products to meet the needs of government purchasers. Of course, because AvKARE was,
    in fact, not the manufacturer of the pills, its promise to itself to ensure an adequate supply
    of the product could hardly serve as the type of assurance that Clause I-FSS-644
    contemplates. For that reason, the VA required AvKARE to go back and get letters from
    the manufacturers who sell their pills and other pharmaceuticals to AvKARE.
    16
    2.      Definitions of “Manufacturer” Found in Other Statutory and
    Regulatory Regimes that Apply to the Pharmaceutical Industry
    Notwithstanding the plain meaning of the regulatory language, AvKARE
    emphasizes that repackagers like itself are considered “manufacturers” under other
    statutory and regulatory regimes that apply to the pharmaceutical industry. See Pl.’s
    Mem. at 24–27; Pl.’s Reply at 7–11. Therefore, it contends, the VA’s conclusion that
    AvKARE is not a “manufacturer” for purposes of the GSA regulations was necessarily
    incorrect.
    GSA has not provided any guidance concerning the interpretation of the terms
    “manufacturer” or “dealer/reseller.” But it is worth remembering that the GSA regulation
    distinguishing between “manufacturers” and “dealer/resellers” governs with respect to all
    products sold on the FSS. It seems incongruous, therefore, to apply to the GSA
    regulations an industry-specific understanding of the term “manufacturer,” particularly
    one drawn from other regulatory regimes.
    In the Court’s view, the meanings ascribed to the term “manufacturer” in the
    statutory and regulatory regimes that AvKARE cites are not relevant to the interpretation
    and application of the term “manufacturer” as it appears in the GSA regulation. To the
    contrary, the import of the cited statutes and regulations is that when legislators and
    regulators wish to subject entities like AvKARE that repackage and re-label
    pharmaceuticals to the same restrictions as entities that fall within the plain meaning of
    the term “manufacturer” set forth above, they do so explicitly.
    For instance, AvKARE cites 38 U.S.C. § 8126. Pl.’s Mem. at 27. That statute
    requires all “manufacturers” of covered drugs to enter agreements with the Secretary of
    the VA to make those drugs available for procurement on the FSS at capped prices. The
    drugs subject to the requirement are single-source drugs—i.e., drugs that remain under
    patent protection. See 38 U.S.C. § 8126(a). For purposes of section 8126, Congress
    specified that the term “manufacturer” would include not only those entities that most
    naturally fall within the plain meaning of that term (such as those engaged in “the
    production, preparation, propagation, compounding, conversion, or processing of
    prescription drug products”), but also those entities engaged “in the packaging,
    repackaging, labeling, relabeling, or distribution of prescription drug products.” 38
    U.S.C. § 8126(h)(4).
    The fact that Congress found it necessary to explicitly define the term
    “manufacturer” to include repackagers, relabelers, and distributors in section 8126(h)(4)
    suggests to the Court that such entities would not otherwise be considered
    “manufacturers” of drug products in light of that term’s ordinary meaning. Further, there
    are unique policies underlying section 8126(h)(4) that justify including entities other than
    the pharmaceutical makers themselves within the definition of “manufacturer.” By
    defining “manufacturer” to include repackagers in section 8126, Congress advanced the
    statute’s underlying policies by ensuring that the government would have an adequate
    supply of the covered drugs at capped prices regardless of whether the pharmaceuticals
    17
    are purchased directly from their makers or from other entities like AvKARE that
    repackage and relabel them.
    Similarly, when statutes and regulations enforced by the FDA make repackagers
    subject to the same rules as pill manufacturers, they do so by explicitly defining
    “manufacture” or “manufacturer” to include repackagers. See, e.g., 21 U.S.C. § 802(15)
    (specifying that, for purposes of the Controlled Substances Act, “[t]he term
    ‘manufacture’ means the production, preparation, propagation, compounding, or
    processing of a drug or other substance, either directly or indirectly . . . and includes any
    packaging or repackaging of such substance or labeling or relabeling of its container”);
    21 U.S.C. § 360 (specifying that, for purposes of the FDA’s registration requirements,
    “the term ‘manufacture, preparation, propagation, compounding, or processing’ shall
    include repackaging or otherwise changing the container, wrapper, or labeling of any
    drug package or device package in furtherance of the distribution of the drug or device”).
    As was the case with the expanded definition of “manufacturer” contained in
    section 8126(h)(4), there are specific policy reasons underlying these statutes and
    regulations that justify extending the restrictions that apply to manufacturers to entities
    like AvKARE that repackage and relabel drugs. For example, the Controlled Substances
    Act is designed to, among other things, avoid the diversion of certain pharmaceutical
    products to illegal markets. See 21 U.S.C. § 823. In that context, it requires the
    “manufacturers” of such products to register with the Attorney General, and defines
    manufacturer broadly to include entities like AvKARE that are also in the chain of
    distribution. 
    Id. Similarly, under
    21 U.S.C. § 360, AvKARE is subject to registration
    requirements that are part of a statutory and regulatory scheme intended to prevent the
    adulteration or misbranding of drugs; in that context, there exists a policy reason for
    subjecting repackagers and relabelers to the same restrictions as manufacturers.
    Further, as AvKARE acknowledges, other FDA regulations define manufacturer
    more narrowly. See 21 C.F.R. § 201.1(b) (defining “manufacturer” for purposes of
    certain FDA labeling requirements as “the person who performs all of the following
    operations that are required to produce the product: (1) Mixing, (2) granulating, (3)
    milling, (4) molding, (5) lyophilizing, (6) tableting, (7) encapsulating, (8) coating, (9)
    sterilizing, and (10) filling sterile, aerosol, or gaseous drugs into dispensing containers”);
    Pl.’s Mem. at 25 n.8. This variance shows that even within the regulatory regime
    applicable to the pharmaceutical industry, the term “manufacturer” does not always
    include repackagers like AvKARE.
    In short, the Court is not persuaded by AvKARE’s reliance upon other statutory
    and regulatory applications of the term “manufacturer.” For that reason, and the others
    discussed above, the Court holds that AvKARE is not a manufacturer under the
    solicitation’s CSP provision; it is a dealer/reseller.
    18
    B.      The CO’s Determination that AvKARE Lacked Significant
    Commercial Sales
    Under the solicitation, a dealer/reseller like AvKARE must produce
    manufacturers’ CSP information only if it also lacks significant commercial sales. See
    AR Tab 5 at 202; 
    id. Tab 12
    at 503. And, as the solicitation makes clear, whether a
    dealer/reseller has significant commercial sales is “examined on a case by case basis.” 
    Id. Tab 12
    at 503.
    It is axiomatic that the Court will not interfere with an agency’s procurement
    decision unless the decision was “arbitrary, capricious, an abuse of discretion, or
    otherwise not in accordance with law.” E.g., Bannum, 
    Inc., 404 F.3d at 1351
    (citing 5
    U.S.C. § 706(2)(A)). Under this “highly deferential” standard, Advanced Data Concepts,
    Inc. v. United States, 
    216 F.3d 1054
    , 1058 (Fed. Cir. 2000) (citing Bowman Transp., Inc.
    v. Arkansas-Best Freight Sys., Inc., 
    419 U.S. 281
    , 285 (1974)), the Court will not disturb
    the agency’s decision unless it “lacked a rational basis” or “involved a violation of
    regulation or procedure,” Impresa Construzioni Geom. Domenico Garufi v. United
    States, 
    238 F.3d 1324
    , 1332–33 (Fed. Cir. 2001). The plaintiff thus “bears a heavy
    burden” in attempting to show that a procuring agency’s decision lacked a rational basis.
    
    Id. (quoting Saratoga
    Dev. Corp. v. United States, 
    21 F.3d 445
    , 456 (D.C. Cir. 1994)).
    Indeed, such a challenge may succeed only if the agency “entirely failed to consider an
    important aspect of the problem, offered an explanation for its decision that runs counter
    to the evidence before the agency, or [if] the decision is so implausible that it could not
    be ascribed to a difference in view or the product of agency expertise.” Ala. Aircraft
    Indus., Inc.–Birmingham v. United States, 
    586 F.3d 1372
    , 1375 (Fed. Cir. 2009) (quoting
    Motor Vehicle Mfrs. Ass’n v. State Farm Mut. Auto Ins. Co., 
    463 U.S. 29
    , 43 (1983)
    (internal quotations omitted).
    Here, in determining that AvKARE lacked significant commercial sales, the CO
    relied on an analysis conducted by the OIG. See AR Tab 191 at 21070–73; AR Tab 417
    at 22496. The OIG assessed AvKARE’s sales data and determined that nearly all of
    AvKARE’s sales were indirect sales to government entities via commercial wholesalers.
    AR Tab 191 at 20170–71. The OIG also explained why it did not consider these sales to
    be commercial sales. 
    Id. at 21070.
    The CO’s reliance on the OIG’s analysis thus was not
    unreasonable. Therefore, the CO’s ultimate determination that AvKARE lacked
    significant commercial sales also had a rational basis.
    AvKARE challenges the CO’s decision on several other grounds, but these
    attacks also fail. Its first argument—that the VA refuses to award contracts to any offeror
    without significant commercial sales—knocks down a straw man, for the VA has not
    taken that position. See Pl.’s Mem. at 29; Pl.’s Reply at 15–16. Rather, the VA requires
    that dealer/resellers without significant commercial sales provide manufacturers’ CSP
    information before conducting a price reasonableness analysis, after which it may award
    a contract.
    AvKARE next argues that it “possesses significant commercial sales by virtue of
    the $9 million in such sales disclosed in its renewal offer.” Pl.’s Mem. 30. But despite
    19
    this bald assertion, AvKARE offers no basis to question the OIG’s analysis of these sales,
    which ultimately determined that the $9 million in sales did not, in fact, constitute
    significant commercial sales. Finally (and as discussed in more detail below), AvKARE
    contends that by relying on the OIG’s analysis, the CO abdicated her responsibility to
    apply independent judgment. Pl.’s Mem. at 38; Pl.’s Reply at 15 n.6, 18–19. But because
    AvKARE has offered no concrete reason to question the OIG’s analysis, it is difficult for
    the Court to discern how the CO’s reliance on it could be cause for concern; and the
    record does not otherwise bear out this accusation.
    Accordingly, the Court concludes that the CO’s determination that AvKARE
    lacked significant commercial sales was not arbitrary, capricious, or contrary to law.
    C.      AvKARE’s Claim that the VA Acted in Bad Faith
    More broadly, AvKARE contends that the VA failed to evaluate its renewal offer
    and conduct negotiations in good faith. See Pl.’s Mem. At 38–39; Pl.’s Reply at 19. In
    AvKARE’s view, the OIG developed “animus” toward AvKARE, and the CO then
    colluded with the OIG in rejecting AvKARE’s proposal, thereby abdicating her
    responsibility to apply independent judgment. Pl.’s Mem. at 38; Pl.’s Reply at 19.
    Agency decisionmaking, however, is entitled to the presumption of regularity. See
    Info. 
    Tech., 316 F.3d at 1323
    n.2. And the record here offers no basis for finding that
    presumption rebutted. Instead, it shows that the VA communicated regularly with
    AvKARE about AvKARE’s proposal, and that the VA repeatedly explained to AvKARE
    why the proposal remained deficient. See AR Tab 344 at 21600–10; AR Tab 367 at
    21695–97; AR Tab 386 at 22315–17. Moreover, the VA’s internal communications
    exhibit no predisposition to spurn AvKARE’s offer; rather, they reflect a consistent
    position that AvKARE’s proposal was not complete because AvKARE was not a
    manufacturer, lacked significant commercial sales, and had not supplied manufacturers’
    CSP information. See AR Tab 174 at 20957; AR Tab 188 at 21059–61; AR Tab 191 at
    21069, 21073; AR Tab 436 at 22534.
    AvKARE also appears to assert that the government acted in bad faith by
    declining to use an alternate method of price analysis—i.e., one that did not depend on
    securing and reviewing its suppliers’ CSP information. See Pl.’s Reply at 16 & n.7. At
    oral argument, for example, AvKARE claimed that the VA should have employed
    alternative methods because the pill suppliers (i.e., the manufacturers) do not sell what
    AvKARE sells (i.e., pills packaged in bottles for individual consumption) so that there
    was no relevant manufacturers’ CSP information to be obtained from AvKARE suppliers.
    Tr. of Oral Arg. at 10:10–11:11, ECF No. 42.
    Counsel for the government was not able to specify at oral argument the precise
    nature of the manufacturers’ CSP information that the VA is seeking. 
    Id. at 48:6–51:16.
    But it is certainly conceivable that the VA may wish to consider, for example,
    information about the prices AvKARE’s suppliers charge repackagers or other entities for
    pills purchased in bulk that will ultimately be sold to the general public.
    20
    In any event, it is premature on the present record to address AvKARE’s
    apparent contention that the VA has no use for any CSP information that AvKARE might
    be able to secure from its suppliers. The government has confirmed that if relevant
    manufacturers’ CSP information was demonstrably unobtainable by AvKARE, through
    no fault of its own, then the VA was willing (and, the Court assumes, remains willing) to
    employ a different method of price analysis to evaluate AvKARE’s proposal. See Def’s
    Opp’n to Pl.’s 2d Mot. to Suppl. the Admin. R. at 4, ECF No. 45.12
    But AvKARE made no attempt before the VA to substantiate the position it is
    taking before the Court that relevant information about its suppliers’ commercial sales
    practices cannot be obtained. Rather, it consistently took the position that it was not
    legally obligated to provide any such information at all, even if it did exist, because
    AVKARE is not a dealer/reseller and/or because its suppliers’ commercial sales
    practices could not possibly be relevant to a determination of whether AvKARE’s prices
    were fair and reasonable. See AR Tab 360 at 21679 (asserting that AvKARE need not
    provide manufacturers’ CSP information because “we are not a dealer or reseller” and
    “[the dealer/reseller] provision is not applicable to our offer”); AR Tab 382 at 21740
    (asserting AvKARE’s belief that manufacturers’ CSP information “is neither required (as
    AvKARE is the manufacturer of its private label products and has significant commercial
    sales of those products) nor relevant”). Thus, the record provides no basis to conclude
    that the VA has in bad faith requested information that it knows does not exist as
    AvKARE claims.13
    12
    Indeed, at least one document in the record contemplates just this outcome. See AR
    Tab 436 at 22534 (email from the VA’s FSS director stating that “[i]f CSP data is not
    received, AvKare must prove that CSP data is not available from their manufacturers,”
    and that “[if] CO verified CSP data is not available from manufacturer, then proceed to
    reliance solely on price analysis”).
    13
    AvKARE’s second motion to supplement the administrative record relates to this
    portion of its claim. In it, AvKARE seeks to supplement the AR with a transcript of a
    deposition of the GSA’s current director of FSS programs, which was taken in connection
    with a parallel proceeding before the Civilian Board of Contract Appeals. See Pl.’s Mem.
    in Supp. of its 2d Mot. to Suppl. the Admin. R. (“Pl.’s 2d Mot. to Suppl.”) at 2–4, ECF
    No. 44. In the transcript, the director describes the GSA’s policies and practices for
    obtaining CSP information and for assessing price reasonableness, and he recalls
    discussions he had about those policies and procedures with the VA’s FSS program
    director. 
    Id. at 4–9.
    According to AvKARE, this testimony shows that the GSA told the VA that CSP
    information was “not an absolute necessity” and “could [not] be required when [it] w[as]
    not available from downstream suppliers.” 
    Id. at 12.
    As discussed above, the existing
    record reflects that this is the VA’s understanding. See AR Tab 436 at 22534 (email
    outlining how to handle AvKARE proposal if “verified CSP data is not available from
    21
    D.      AvKARE’s De Facto Debarment Claim
    Finally, AvKARE claims that the VA’s refusal to further evaluate its renewal
    proposal amounts to a de facto debarment without due process of law. A de facto
    debarment occurs when there is “a systematic effort by the procuring agency to reject all
    of the bidder’s contract bids.” TLT Const. Corp. v. United States, 
    50 Fed. Cl. 212
    , 215–
    16 (2001) (quoting Stapp Towing, Inc. v. United States, 
    34 Fed. Cl. 300
    , 312 (1995)). To
    establish a de facto debarment, a contractor must show that the agency has either stated or
    engaged in conduct demonstrating that it will not award the contractor future contracts.
    
    Id. (citing CRC
    Marine Serv., Inc. v. United States, 
    41 Fed. Cl. 66
    , 84 (1998)).
    AvKARE’s de facto debarment claim fails for largely the same reasons as its bad
    faith treatment claim—namely, that the record reflects no systematic intent to refuse to
    award AvKARE future contracts. In fact, just the opposite is true: documents in the
    record show that the VA has consistently told AvKARE that it would move forward with
    reviewing AvKARE’s proposal if AvKARE supplied the required manufacturers’ CSP
    information. In contrapose, AvKARE has consistently maintained that the solicitation
    does not require it to provide the information the VA seeks. This disagreement about a
    legal issue is at the root of all of the controversies in this case, and its existence (without
    more) does not demonstrate any “systematic effort” to deny awards to AvKARE. See
    TLT Const. 
    Corp., 50 Fed. Cl. at 215
    –16. Accordingly, AvKARE’s de facto debarment
    claim must fail.
    CONCLUSION
    For the reasons discussed above, AvKARE’s motion for judgment on the
    administrative record is DENIED and the government’s motion is GRANTED.
    Accordingly, AvKARE’s claims related to its RFMs are hereby DISMISSED without
    prejudice, and its bid protest claims are hereby DISMISSED with prejudice. AvKARE’s
    second motion to supplement the administrative record is also hereby DENIED. The
    Clerk is directed to enter judgment accordingly. The parties shall bear their own costs.
    [the] manufacturer[s]”). It also reflects that AvKARE has maintained that it is not legally
    obligated to provide the VA with manufacturers’ CSP information, even if it does exist
    and is obtainable. The deposition testimony thus is not necessary to “permit meaningful
    review” in this case. See Axiom Res. Mgmt., Inc. v. United States, 
    564 F.3d 1374
    , 1380
    (Fed. Cir. 2009). Accordingly, AvKARE’s second motion to supplement the record is
    hereby DENIED.
    22
    IT IS SO ORDERED.
    /s/ Elaine D. Kaplan
    ELAINE D. KAPLAN
    Judge
    23