American Auto Logistics, Lp v. United States , 117 Fed. Cl. 137 ( 2014 )


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  •         In the United States Court of Federal Claims
    No. 14-102C
    June 24, 2014
    Redacted Version Issued for Publication: July 31, 20141
    * * * * * * * * * * * * * * * * * * *   *
    *
    AMERICAN AUTO LOGISTICS, LP
    *
    Protestor,                      *
    *
    v.                     *   United States Transportation
    *   Command; Past Performance
    UNITED STATES,                              Evaluation; Performance Price
    *
    Defendant,                      *   Tradeoff; Commercial
    *   Marketplace; Global Privately-
    v.                     *   Owned Vehicle Contract.
    INTERNATIONAL AUTO LOGISTICS,           *
    LLC                                     *
    *
    Defendant-Intervenor.           *
    * * * * * * * * * * * * * * * * * * *
    Timothy Sullivan, Law Offices of Thompson Coburn, LLP, Washington, D.C., for
    protestor. With him was Katherine S. Nucci, Thompson Coburn, LLP, Scott F. Lane,
    Thompson Coburn, LLP, and Jayna Marie Rust, Thompson Coburn, LLP, of counsel.
    J. Byran Warnock, Trial Attorney, Commercial Litigation Branch, Civil Division,
    United States Department of Justice, Washington, D.C., for defendant. With him were
    Martin F. Hockey, Jr., Assistant Director, Robert E. Kirschman, Jr., Director,
    Commercial Litigation Branch, Civil Division, and Stuart F. Delery, Assistant Attorney
    General, Civil Division. Also with him were J. Toby Harryman, Agency Counsel, United
    States Transportation Command, and Christopher S. Cole, Trial Attorney, Air Force
    Legal Operations Agency, of counsel.
    Jon Davidson Levin, of counsel, Law Offices of Maynard, Cooper, & Gale, PC,
    for defendant-intervenor. With him were Gary L. Rigney, Maynard, Cooper, & Gale,
    PC, W. Brad English, Maynard, Cooper, & Gale, PC, and J. Andrew Watson, III,
    Maynard, Cooper, & Gale, PC, of counsel.
    1
    This opinion was issued under seal on June 24, 2014. The parties were asked to
    propose redactions prior to public release of the opinion. This opinion is issued with
    some of the redactions that the parties proposed. Some additional redactions, although
    not proposed by the parties, are added in the interest of consistency. Words which are
    redacted are reflected with the following notation: “[redacted].”
    OPINION
    HORN, J.
    Protestor, American Auto Logistics, LP, filed a post-award bid protest on
    February 5, 2014, challenging the award by the United States Transportation Command
    (TRANSCOM) of a procurement contract, for “transportation and storage services with
    respect to privately-owned vehicles” of military service members and Department of
    Defense civilian employees, to International Auto Logistics, LLC. The contract was
    awarded under solicitation HTC711-13-R-R003, also known as the Global Privately-
    Owned Vehicle Contract III (GPC III) solicitation. International Auto Logistics intervened
    in the protest. Before bringing suit in this court, protestor filed a post-award protest with
    the Government Accountability Office (the GAO), which was denied. Protestor alleges in
    this court that “TRANSCOM’s evaluation of IAL’s [International Auto Logistics’] past
    performance proposal submitted in response to the RFP [Request for Proposal] was
    unreasonable and contrary to applicable law and the terms of the RFP,” and that
    TRANSCOM’s source selection decision, favoring International Auto Logistics’ lower
    price over American Auto Logistics’ higher past performance rating, “was unreasonable
    and contrary to applicable law and the terms of the RFP.” In a hearing before this court,
    protestor also alleged that, in order to perform the awarded contract, International Auto
    Logistics proposed to subcontract with “a fairly notoriously debarred company,” with
    protestor alleging the name of the debarred or suspended company to be Agility
    International or Agility Defense and Government Services.
    Protestor seeks “injunctive and declaratory relief prohibiting TRANSCOM and IAL
    [International Auto Logistics] from proceeding with performance of the GPC III Contract
    awarded to IAL,” a finding that the source selection authority’s decision was “arbitrary
    and capricious, an abuse of discretion, and contrary to the RFP's criteria and applicable
    law,” and an order from the court “requiring TRANSCOM to conduct a new evaluation
    of IAL's past performance proposal and make a new source selection decision in strict
    accordance with the RFP and applicable law.” Defendant agreed to stay further
    performance of the TRANSCOM contract awarded to International Auto Logistics for a
    brief period of time in order to allow the litigation to proceed. The court issued an oral
    decision to the parties denying protestor’s motion for injunction relief. This opinion
    reduces to writing the prior oral decision delivered to the parties.
    FINDINGS OF FACT
    TRANSCOM describes itself in its GAO agency report as:
    responsible for the movement of Department of Defense (DoD) personnel
    and cargo worldwide in support of peace, wartime, and contingency
    operations. As part of its mission, USTRANSCOM supports the
    requirement of its Component Command, the Military Surface Deployment
    and Distribution Command (SDDC), for complete transportation services
    for the movement of privately-owned vehicles (POVs) belonging to U.S.
    2
    Military Service Members and civilian employees of U.S. Government
    globally.
    In the GAO agency report, TRANSCOM indicated that its component command, the
    United States Army Military Surface Deployment and Distribution Command, provides
    “receipt, delivery, and processing of POVs, arranging for ocean transportation, customs
    clearance and agriculture inspections, transportation between vehicle processing
    centers (VPCs) and ports,” as well as long-term storage. See also Component
    Commands,           About      USTRANSCOM,           U.S.      Transp.       Command,
    http://www.transcom.mil/about/cocom.cfm (last modified Feb. 8, 2012). It appears that
    “[a]s part of its mission, USTRANSCOM supports the requirement[s] of its Component
    Command,” the Military Surface Deployment and Distribution Command. Protestor
    maintains that it has performed these services for fifteen years for TRANSCOM under
    two contracts, the Global Privately-Owned Vehicle Contract I (GPC I), and then the
    Global Privately-Owned Vehicle Contract II (GPC II).
    According to defendant’s agency report to the GAO: “Because the GPCII contract
    was 10 years old, the Agency conducted extensive market research, including
    numerous opportunities for industry engagement, to determine the best commercial
    solution for the GPCIII requirement.” Defendant further maintained in its agency report
    that on November 14, 2011, the agency made a request for information in preparation
    for the GPC III solicitation as part of this market research. The request for information,
    titled “Global Privately Owned Vehicle (POV) Contract (GPC III) Request for
    Information,” stated:
    USTRANSCOM is seeking information to determine the availability and
    technical capability of the business community to provide complete
    logistics of transportation and storage services of Privately Owned
    Vehicles (POVs) belonging to U.S. service members and DOD civilian
    employees worldwide. The overall scope of this program is to provide for
    the receipt, processing, transportation, storage, and delivery of vehicles at
    Continental United States (CONUS) and Outside the Continental United
    States (OCONUS) locations worldwide.
    Services include operating multiple vehicle processing centers (VPCs) in
    CONUS and OCONUS to receive/deliver customers' POVs, preparing
    POVs for shipment, and ensuring all necessary agriculture and customs
    clearances are accomplished; arranging for and/or providing ocean and
    inland transportation of the POVs between VPCs and other designated
    locations; providing information on the status and location of POV
    shipments as well as other program information; resolving POV loss
    and/or damage claims with customers, and with the Government; and
    storage to include maintenance of POVs.
    Global Privately Owned Vehicle (POV) Contract (GPC III) Request for Information,
    FedBizOps.Gov         (Nov.        14,         2011,       11:23          a.m.),
    3
    https://www.fbo.gov/index?s=opportunity&mode=form&tab=core&id=f6c51b361ab6fb97
    9c21d6e428361c41&_cview=1. The request for information issued by TRANSCOM
    inquired, in part:
    Is the work associated with this contract [GPC III] considered "commercial"
    as defined at Federal Acquisition Regulation (FAR) 2.101(services [sic] of
    a type offered and sold competitively in substantial quantities in the
    commercial marketplace based on established catalog or market prices for
    specific tasks performed or specific outcomes to be achieved and under
    standard commercial terms and conditions)? Please provide your
    rationale.[2]
    The record before the court indicates that on December 12, 2011, five companies
    responded to the request for information, with four respondents responding affirmatively
    to the above question. [Redacted] responded: “Yes. All of our POV Storage work has
    been performed under a Government Contract.” [Redacted] stated:
    [Redacted] considers the work associated with this contract as commercial
    based on the definition provided in FAR 2.101. The specific services
    included within the scope of this bid are of a type and quantity transacted
    in the commercial marketplace. Vehicle handling, storage, transportation
    and repair work are all services performed and achieved under
    commercial terms and conditions. The company performs many of these
    services within its other commercial contracts today.
    Another respondent, [redacted], stated: “Yes. The storage and transporting of vehicles
    is a service that is offered, sold and available to the general public by specific
    companies and independent contractors on a commercial basis.” [Redacted] remarked
    that “[d]ue to the definition of a ‘commercial item’ held within the Federal Acquisition
    Regulation (FAR), this contract would be considered ‘commercial.’” (quoting FAR
    2.101(b)). Protestor, American Auto Logistics, responded, however, that it “does not
    consider the work associated with this contract as ‘commercial’ as defined in FAR
    2.101. AAL [American Auto Logistics] solely supplies its services to the Military Surface
    Deployment and Distribution Command and does not participate in the commercial
    market.”
    Subsequently, TRANSCOM published a “MARKET RESEARCH REPORT” for
    the “Global Privately Owned Vehicle Contract (GPC) III,” dated May 18, 2012.
    (emphasis and capitalization in original). The government’s market research report
    stated:
    The Global Privately-Owned Vehicle Contract III (GPC III) requirement
    includes (1) operating multiple vehicle processing centers (VPCs) in the
    2
    As explained more fully below, the term “commercial item” is defined in 48 C.F.R.
    § 2.101 (2013).
    4
    Continental United States (CONUS) and Outside of the Continental United
    States (OCONUS) to receive and/or deliver customers' POVs, (2)
    preparing POVs for shipment, and ensuring all necessary agriculture and
    customs clearances are accomplished; (3) arranging for and/or providing
    ocean and inland transportation of the POVs between VPCs and other
    designated locations; (4) providing information on the status and location
    of POV shipments as well as other program information; (5) resolving POV
    loss and/or damage claims with customers and with the Government; and
    (6) storing POVs in accordance with this contract. Although the movement
    of POVs is worldwide, the long term storage of POVs will happen in
    CONUS.
    The May 18, 2012 market research report further stated that “[t]he objective of this
    market research report is to gather and analyze information on all aspects of logistics
    required in the movement and/or storage of privately-owned vehicles (POVs) which are
    the property of U.S. service members and/or civilians.” The market research report
    continued:
    USTRANSCOM posted a Request for Information (RFI) to FedBizOpps
    (FBO) on 14 November 2011. A market research questionnaire was
    included for data collection and analysis purposes. . . . In addition, a
    review of Internet sources, historical acquisition information, previous
    market research from the 2003 SDDC Contracting Center for the GPC II,
    was undertaken to locate sources.
    Using the findings from the November 14, 2011 request for information in its
    market research report, TRANSCOM made a positive determination as to the
    commercial nature of the work involved within the GPC III program:
    The work associated with the GPC II contract was determined a
    “commercial item” under the Federal Acquisition Regulation (FAR) at
    subpart 2.101. FAR subpart 2.101 defines a service as a commercial item
    when it is “a type offered and sold competitively in substantial quantities in
    the commercial marketplace based on established catalog or market
    prices for specific tasks performed or specific outcomes to be achieved
    and under standard commercial terms and conditions.” The GPC II was
    awarded following FAR Part 12 (Acquisition of Commercial Items)
    procedures. The GPC III requirement is the continuation of the work
    performed under the GPC II contract and it too is determined a
    commercial item. This determination agrees with the market survey where
    four (4) of the five (5) [80%] of the RFI respondents agreed that the
    services associated with this effort are commercial. These RFI
    respondents provide the transportation and/or storage of vehicles as a
    service commonly offered to the general public, in substantial quantities,
    and at competitive market prices.
    5
    The incumbent contractor’s response states that the services sought
    under the GPC III requirement are not commercial. The basis for its
    response is that the incumbent does not offer the same services
    commercially. The incumbent’s interpretation, however, does not preclude
    the services from being “commercial” under the FAR definition. As noted
    above, 80% of the companies which responded to the RFI concluded that
    the services were commercial (See, Attachment 1). Because the services
    fall within the definition in FAR 2.101 and it is very probable the needs of
    the Government can be met through the commercial market, it has been
    determined that this requirement is “commercial.” (See, FAR 2.101 and
    DFARS 212.102).
    (brackets in original). The market research report also discussed TRANSCOM’s findings
    regarding other elements of the GPC III solicitation, including the pricing arrangement,
    period of performance and performance incentives, contractor transition, technical
    requirements, and small business concerns. The report came to the following
    conclusions:
    As a result of the market research, a determination has been made that
    the Government needs can be met through the commercial marketplace.
    Therefore, it has been determined this requirement is commercial. The
    requirement will have a firm-fixed price (FFP) CLIN structure and will be a
    commercial services contract under FAR Part 12 --Acquisition of
    Commercial Items-- and the Government will solicit bids on a full and open
    competitive basis.
    After issuing the May 18, 2012 market research report, on October 25, 2012,
    another request for information was submitted via e-mail, by Ms. Marie T. Pendergast, a
    contracting officer for TRANSCOM, under the subject heading “Market Research -
    Global Privately Owned Vehicle (POV) Contract (GPC III).” Eight companies responded
    to the e-mail request for information, including the protestor, as well as International
    Auto Processing, the parent company of intervenor, International Auto Logistics. The
    other companies that responded were [redacted]. Under the topic of pricing,
    TRANSCOM asked: “How can the Government simplify the pricing structure?” Three
    respondents, [redacted], [redacted], and [redacted], indicated in separate, but identical
    responses, that the current arrangement “is as simple as possible,” while [redacted]
    stated it “is simpler that [sic] what is done commercially,” and [redacted] stated that “the
    current structure of a VPC to VPC rate provides the best value to the government.”
    American Auto Logistics, [redacted] and [redacted] did not respond to the question.
    TRANSCOM also asked about: “Vehicle Processing Centers Network (VPC). Is
    there a commercial alternative to the VPC network? How can the Government simplify
    POV processing?” To the first question, American Auto Logistics responded, “[s]hould
    the Government desire to simplify POV processing, it would need to balance the
    benefits of simplification to the consequences of Quality of Life and Quality Assurance
    objectives of the program . . . .” [Redacted] indicated “[t]here is, but your service level
    6
    would not be the same,” and [redacted] stated “[t]here isn't a commercial network that
    can handle the volume and seasonality of the GPC. Most commercial systems handle
    only a few cars a day, at most, and certainly doesn't have the storage capability to
    handle this contract.” [Redacted] stated, “[m]ixing this program with a commercial
    program could and most likely would reduce the extremely high level of service.”
    [Redacted] and [redacted] both made separate responses, but stated, in identical
    language, that “[t]here are potentially multiple commercial networks that might work.”
    Both also stated, “[h]owever, currently 99 % of all revenue generated at the current VPC
    network is generated from the GPC making it virtually an exclusive network. . . . Most
    commercial alternatives would not have the excess space or acreage needed [sic]
    handle the GPC, negating most of or all cost advantage,” and that “[m]ost foreign VPCs
    are GOCOs [Government-Owned, Contractor-Operated]. An alternative to a commercial
    solution could be to make the US VPC’s [sic] GOCOs.” [Redacted] responded, “[w]hile
    there is the option of using a completely commercial solution for this requirement,
    [redacted] believes this would reduce the level of service currently provided.” [Redacted]
    indicated that it uses a commercial VPC, but, with regards to the TRANSCOM Privately-
    Owned Vehicle Contract, “[t]he issue we see is finding the land within the port area to
    handle the operation.” [Redacted] offered no response to this question. On December
    12, 2012, TRANSCOM sent a follow up e-mail to members of the industry, stating:
    “Previously, we asked for information on any commercial alternatives to the VPC
    network currently in place. More specifically, we are seeking input on the concept of
    door-to-door service which is more commercial in nature.” [Redacted], in its response,
    noted that: “We think there is a lot of merit in exploring existing commercial
    infrastructure as an alternative to contractors setting up and maintaining separate VPC’s
    [sic] outside of a commercial structure.”
    On November 27, 2012, TRANSCOM held a “Global POV Contract III Industry
    Day” to discuss the GPC III solicitation, which was attended by some of the industry
    participants which had responded to the prior requests for information. From the
    minutes of the event provided in the record, American Auto Logistics and [redacted],
    among others, sent a joint delegation, and [redacted] and [redacted] sent a joint
    delegation. The “Industry Day” meeting included a “Procurement & Requirements
    Overview” with Ms. Pendergast, the TRANSCOM contracting officer, a question and
    answer session, and individual breakouts. (emphasis in original). In one of the “Industry
    Day” presentations, the slides of which are in the record, TRANSCOM listed a
    “Requirements Snap Shot,” which stated: “Contractor shall provide all personnel,
    supervision, training, and equipment necessary to perform PWS [Performance Work
    Statement] tasks for shipment and storage of POVs globally.” The expected
    transportation volume of privately-owned vehicles was estimated in the presentation to
    be “[a]pproximately 66,500 a year,” with “[a]pproximately 8,500 POVs in storage at a
    time.” The presentation also made clear that the upcoming solicitation would be a firm
    fixed price contract and a best value source selection. The minutes from the “Industry
    Day” meeting also reflect that TRANSCOM was asked, but was unable to clarify at that
    time, what factors would be used to determine “best value.” Subsequently, the agency
    issued draft performance work statements. Both performance work statements
    discussed the technical requirements offerors were to meet under GPC III.
    7
    On February 12, 2013, TRANSCOM issued an “ACQUISITION PLAN” for the
    “GLOBAL PRIVATELY OWNED VEHICLE CONTRACT III (GPC III).” (emphasis and
    capitalization in original). The acquisition plan discussed the proposed technical and
    price requirements for the GPC III solicitation, and gave the background of the prior
    GPC I and GPC II contracts. Under “Capability or Performance,” the acquisition plan
    stated, “[t]he Government will require the contractor to deliver POVs on time to the
    correct destination for 98% of shipments per month,” and “[t]he contractor is required to
    achieve a satisfactory or better overall customer service level on 95% of comment cards
    submitted.” (emphasis in original). Under “Trade-offs” (emphasis in original), the
    document stated:
    The Government will conduct a Past Performance Price Tradeoff (PPT)
    source selection in which competing offerors' past performance history will
    be evaluated on a basis approximately equal to cost or price
    considerations. Each offeror’s business proposal, technical proposal, and
    small business subcontracting plan will be evaluated on an
    Acceptable/Unacceptable basis.
    Under “Source Selection Procedures” in the ACQUISITION PLAN, TRANSCOM
    stated, “[c]ompeting offerors’ past performance history will be evaluated on a basis of
    importance approximately equal to price.” (emphasis in original).
    On February 25, 2013, TRANSCOM issued a “SOURCE SELECTION PLAN
    FOR GLOBAL PRIVATELY-OWNED VEHICLE CONTRACT III.” (emphasis and
    capitalization in original). Under “Planned Acquisition Approach,” TRANSCOM stated
    that the government would “evaluate using a Past Performance Price Tradeoff (PPT)
    source selection approach in accordance with the mandatory DoD Source Selection
    Procedures, with past performance and price considered approximately equal.”
    (emphasis in original). A document contained in the record, titled “ACQUISITION
    STRATEGY PANEL,” also stated that the source selection process would be “Best
    Value Source Selection using Past-Performance/ Price Tradeoff (PPT) procedures,”
    with “[p]ast performance and price considered approximately equal.” (emphasis and
    capitalization in original). Another document in the record, titled “ACQUISITION OF
    SERVICES,” dated March 20, 2013, also made similar statements regarding the GPC III
    solicitation performance and price tradeoff. (emphasis and capitalization in original).
    The solicitation at issue in the above captioned case, solicitation HTC711-13-R-
    R003, was issued on May 1, 2013 by TRANSCOM. It was amended ten times. The
    administrative record contains the “[c]onformed” solicitation, which is the version this
    court considers and references in this opinion. The conformed solicitation, which
    includes all ten amendments, required submission of “signed and dated offers on or
    before 12:00 pm Central Time on 15 July 2013.”3 (emphasis in original).
    3
    The ninth amendment to the solicitation was dated July 1, 2013, fifteen days before
    proposals were due. The tenth and final amendment to the solicitation was dated
    8
    The performance work statement, attachment 1 to the solicitation, described the
    scope of work required under the solicitation:
    1.2. Scope of Work. The contractor shall provide all personnel,
    supervision, training, and equipment necessary to perform all tasks as
    identified in the PWS for shipments and storage of POVs globally in
    accordance with the Defense Transportation Regulation (DTR), Joint
    Travel Regulations (JTR), Joint Federal Travel Regulations (JFTR), and all
    applicable regulations. The contractor shall assume all responsibility,
    liability, and costs for receipt/delivery, processing, and transportation of
    the POV from point of receipt to final delivery. The contractor's
    responsibilities include, but are not limited to: (1) operating multiple vehicle
    processing centers (VPCs), preparing POVs for shipment, and ensuring all
    necessary agriculture and customs clearances are accomplished; (2)
    arranging for and/or providing inland and ocean transportation of the
    POVs; (3) providing Intransit Visibility (ITV) of POV shipments; (4) storage
    of POVs; and (5) resolving POV loss and/or damage claims.
    (emphasis in original). The performance work statement also explained that, “[t]he
    contractor shall operate Vehicle Processing Centers (VPCs) and Quality of Life Sites
    (QoLs) in accordance with Appendices A,” including “construction, upkeep, purchase,
    lease or rental of any commercial structure, land, or equipment for CO/CO [contractor-
    owned and contractor-operated] facilities.”4 In the performance work statement,
    TRANSCOM listed the following performance objectives in chart form:
    August 27, 2013, six weeks after the proposals was due. The cover sheet to the tenth
    amendment indicated that the amendment made only minor changes which are not
    relevant to the current dispute before this court. The tenth amendment stated,
    specifically, that “[t]he purpose of this [tenth] Amendment is to correct the evaluation
    language in the Addendum to FAR 52.212-2 for Technical Subfactor 1 - Transition
    Plan.” Protestor’s counsel in the February 7, 2014 hearing alleged, however, “the tenth
    amendment here changed the evaluation language somewhat, and that’s the language
    you have to focus on with respect to the past performance evaluation.”
    4
    Appendix A of the solicitation listed nineteen CO/CO vehicle processing centers,
    located in the United States and abroad, as well as fifteen government-owned, but
    contractor-operated vehicle processing centers, fourteen located outside of the United
    States, and one in Guam. Appendix A also listed four Quality of Life sites, all located
    outside of the United States.
    9
    PWS [Performance Work
    Statement] PARA             PERFORMANCE
    PERFORMANCE OBJECTIVE                    [Paragraph]               THRESHOLD
    Transport POVs within RDDs          1.3.5.1. & Attachment 4 to
    98% per month
    [Required Delivery Dates]                   the contract
    Resolve claims directly with
    customers using on-site                      1.3.11.                 95% per quarter
    settlement process
    Settle claims within 90 days from
    1.3.11.                 99% per quarter
    the date the claim was filed
    Rated satisfactory or better for
    overall customer service on                  1.3.10.                  95% per month
    comment cards submitted
    Adhere to VISA [Voluntary
    Intermodal Sealift Agreement]                  4.0                  100% of shipments
    preferences
    (emphasis and capitalization in original).
    The contract was projected to cover two base periods of, first, ten months, 5 and
    then, one year. There also were three option years and an additional, optional, six-
    month extension described in the solicitation. The solicitation further specified, “[t]he
    total duration of this contract, including the exercise of any options under this clause,
    shall not exceed 65 months (includes the 6 month extension).” (emphasis in original).
    The record contains two independent government cost estimates, which include
    an estimated cost to the government for each period of performance of the GPC III
    contract. The cost estimates were both broken down into the following seven
    categories: “Full Service,” “Partial Service,” “Ocean Transportation,” “Homeport Move,”
    “Storage,” “Door to Door,” and “Out of Pocket.” In a March 6, 2013 estimate, the
    government estimated that the cost to the government of the GPC III effort would be
    $1,348,114,177.44 for the maximum 65 month term of the contract. In an October 4,
    2013 estimate, the government estimated that the cost to the government of the GPC III
    effort would be $1,189,863,420.21 for the maximum term of the contract. The October
    4, 2013 estimate was used in the government’s final “price analysis,” signed October
    17, 2013.
    The solicitation stated that “[t]he Government will award a contract resulting from
    this solicitation to the responsible offeror whose offer conforming to the solicitation will
    be most advantageous to the Government, price and other factors considered.”
    According to the solicitation, “[t]he following factors shall be used to evaluate offers:”
    5
    The record indicates that amendment seven to the solicitation, issued June 25, 2013,
    changed the period of performance of the solicitation’s first base period from eleven
    months to ten months. The solicitation, as amended, indicated that the first base period
    of performance would be from December 1, 2013 to September 30, 2014.
    10
    (1) Business Proposal
    (2) Technical Proposal
    (A) Subfactor 1 – Transition Plan
    (B) Subfactor 2 – Technical Approach
    (C) Subfactor 3 – Information Assurance & Cyber Security
    (3) Past Performance Proposal
    (4) Small Business Proposal
    (A) Subfactor 1 – Small Business Subcontracting Plan
    (B) Subfactor 2 – Small Business Utilization Strategy
    (5) Price Proposal
    The solicitation also described TRANSCOM’s evaluation strategy:
    This is a competitive best value source selection. The Government will
    conduct a Performance Price Tradeoff (PPT) source selection in which
    competing offerors' past performance history will be evaluated on a basis
    approximately equal to cost or price considerations. Award will be made to
    the offeror who is deemed responsible IAW [in accordance with] FAR Part
    9, who submits an acceptable business proposal, technical proposal, and
    small business proposal, and is judged, based on their past performance
    and total evaluated price, to represent the best value to the Government.
    This may result in an award to a higher rated, higher priced offeror, where
    the decision is consistent with the evaluation factors and the Source
    Selection Authority (SSA) reasonably determines that the superior past
    performance of the higher priced offeror outweighs the cost difference.
    However, the Government will not pay a price premium that it considers to
    be disproportionate to the benefits associated with the proposed margin of
    service superiority.
    The solicitation continued: “The Government intends to evaluate proposals and award a
    single contract after conducting discussions with offerors whose proposals have been
    determined to be within the competitive range.” TRANSCOM reiterated, in response to a
    question from industry, that it “intends to conduct discussions with offerors whose
    proposals have been determined to be within the competitive range.”
    The business proposal was to be “evaluated to determine whether it complies
    with all terms and conditions of the solicitation. Business proposals will be rated as
    Acceptable or Unacceptable.” Both the technical and small business proposals were to
    be “evaluated as Acceptable or Unacceptable at the subfactor level.” If any subfactor for
    either the technical or small business proposals were “rated as Unacceptable” that
    particular proposal section would be rated as “Unacceptable.”
    Regarding the price proposal, the solicitation stated that a “Total Evaluated Price”
    would be determined based on a number of factors and formulas, and that “[t]he
    summation of the extended prices for the base period, all options, and the 6-month
    11
    extension will constitute the TEP [Total Evaluated Price].” The solicitation also stated,
    “[i]n order to be considered for award, the Total Evaluated Price (TEP) must be
    determined fair, reasonable, and realistic,” and that TRANSCOM would conduct price
    reasonableness and realism evaluations as well as separately check for “[u]nbalanced
    pricing.” Protestor has not contested the government’s evaluation of any offerors’
    business, technical, small business, or pricing proposals.
    According to the solicitation, an offeror’s past performance proposal would be
    evaluated along a scale:
    Using the Past Performance questionnaires submitted by the offeror’s
    references , [sic] the offeror’s Past Performance proposal, and other
    information independently obtained from Government or commercial
    sources (i.e. Past Performance Information Retrieval System, Federal
    Awardee Performance and Integrity Information System, electronic
    Subcontracting Reporting System (eSRS), Questionnaires tailored to the
    circumstances for this acquisition, through Defense Contract Management
    Agency channels, or through interviews with Program Managers,
    Contracting Officer Representatives and Contracting Officers), the
    Government will assign an overall confidence assessment for each
    offeror. The purpose of the past performance evaluation is to allow the
    Government to assess the offeror’s ability to perform the effort described
    in this RFP, based on the offeror’s demonstrated past performance. Each
    Past Performance effort will be evaluated on the basis of recency and
    relevancy.
    The solicitation explained that the government first would “perform an
    independent assessment” of the individual past performance references submitted by
    the offerors, “determining the recency and then the relevancy of each past performance
    effort. To be considered a recent effort, the effort must be currently ongoing or have
    been performed within 3 years of proposal submission.” (emphasis in original).
    According to the solicitation, the ratings given to each past performance reference were
    to be as follows:
    RATING                                       DESCRIPTION
    Very Relevant                                Present/past performance effort involved
    essentially the same scope and magnitude of
    effort and complexities this solicitation
    requires.
    Relevant                                     Present/past performance effort involved
    similar scope and magnitude of effort and
    complexities this solicitation requires.
    Somewhat Relevant                            Present/past performance effort involved some
    of the scope and magnitude of effort and
    complexities this solicitation requires.
    12
    Not Relevant                                  Present/past performance effort involved little
    or none of the scope and magnitude of effort
    and complexities this solicitation requires.
    The solicitation stated:
    Relevancy in regard to scope and magnitude of effort and complexity will
    be assessed based on, but not limited to, the similarities between a given
    past performance effort and this solicitation in terms of the following for
    CONUS and/or OCONUS operations: POV processing, arranging for or
    providing ocean transportation, arranging for or providing inland
    transportation, customer service, and storage.
    The solicitation also stated:
    The offeror shall submit no more than three past performance references
    for the offeror (prime contractor), public or private, for which the offeror
    has performed services within the previous three calendar years similar in
    nature to the services described in this solicitation. The offeror shall
    submit no more than three past performance references for each major
    subcontractor, public or private, for which each subcontractor has
    performed services within the previous three calendar years similar in
    nature to the services described in this solicitation.
    (emphasis in original). For each past performance reference provided, TRANSCOM
    instructed offerors to “send out a Past Performance Questionnaire (Attachment L-1) to
    each of the offeror’s references identified in a proposal, along with a request for the
    reference to complete the questionnaire and return it to the Government by the date
    specified for receipt of offers.”
    The solicitation explained that, after individually rating each past performance
    reference, “overall Past Performance Confidence Assessment ratings will be assigned
    to each offeror using the following definitions:”
    RATING                                        DESCRIPTION
    Substantial Confidence                        Based on the offeror’s recent/relevant
    performance record, the Government has a
    high expectation that the offeror will
    successfully perform the required effort.
    Satisfactory Confidence                       Based on the offeror’s recent/relevant
    performance record, the Government has a
    reasonable expectation that the offeror will
    successfully perform the required effort.
    Limited Confidence                            Based on the offeror’s recent/relevant
    performance record, the Government has a
    low expectation that the offeror will
    successfully perform the required effort.
    13
    No Confidence                                  Based on the offeror’s recent/relevant
    performance record, the Government has no
    expectation that the offeror will be able to
    successfully perform the required effort.
    Unknown Confidence (Neutral)                   No recent/relevant performance record is
    available or the offeror’s performance record is
    so sparse that no meaningful confidence
    assessment rating can be reasonably
    assigned.
    The solicitation also stated that “[t]he relevancy of each contract reference will be
    considered in the overall confidence assessment rating for the offeror,” and that “[i]n
    assigning an overall confidence assessment for each offeror, the Government will
    consider at a minimum: POV processing, arranging for or providing ocean
    transportation, arranging for or providing inland transportation, customer service,
    storage, overall performance, and small business utilization.” The solicitation also stated
    that “[i]n evaluating past performance, the Government will give greater consideration to
    information on those contracts deemed most relevant to the effort described in this
    RFP.” Additionally, the solicitation stated that: “Past performance regarding predecessor
    companies or principal subcontractors that will perform major or critical aspects of this
    requirement will be weighted the same (equally as important) as the past performance
    information for the offeror.”
    The record contains a document with questions asked by industry about the
    solicitation. Among the relevant questions, one industry member asked whether “[t]he
    past performance evaluation weighting gives the most consideration to relevancy of
    past performance, meaning that only the incumbent, as the sole provider of these
    services for the past 15 years, will benefit from the price benefit of the tradeoff.” The
    government responded: “In this source selection, past performance and price will be
    weighted approximately equally. Recency and relevancy of each past performance
    effort provided will be considered in the overall confidence assessment rating.”
    American Auto Logistics’ proposal was dated July 15, 2013 and described the
    protestor’s asserted advantage as “our unmatched experience as contractor of the
    Global POV Contract, during which we have established an exclusive network of
    facilities, transportation assets, and processes to provide the highest level of customer
    service for Service Members . . . .” In its proposal, American Auto Logistics listed under
    “The AAL Team Advantage” its “10 years excellent past performance on GPC II,”
    “99.4% RDD compliance,” “99.8% customer satisfaction ratings of Excellent/Good,”
    “[e]stablished global network of proven subcontractors and affiliates,” “[e]stablished and
    exclusive VPC and storage facilities,” “[p]roven and efficient claims site settlement
    process,” “[p]roprietary and copyrighted logistics management system with enhanced
    functionality to meet or exceed GPC III requirements,” “[e]ffective utilization of qualified
    Small Business concerns,” and “[o]pen, collaborative working environment with
    USTRANSCOM and GPC program stakeholders.” (emphasis in original). American Auto
    Logistics provided a graphic that identified major parts of the “AAL Team:”
    14
    American Auto Logistics explained in its proposal that it would work with six
    “major subcontractors,”6 each of which “played critical support roles in providing the
    highest level of GPC support during the past decade,” and each of which “are our
    current subcontractors in GPC II.” The following is a summary of American Auto
    Logistics’ descriptions of its “major subcontractors,” as discussed in its proposal:
    American Auto Logistics’ Major Subcontractors
    Subcontractor        Description
    American Roll-on     American Roll-on Roll-off Carrier, “a related company to AAL, is a
    Roll-off Carrier     vessel operating company and provides Ro-Ro liner services in the
    U.S. and internationally.”
    American Logistics   American Logistics Network, “another related company to AAL,
    Network              operates a number of VPCs, as well as four storage facilities in the
    U.S.”
    AP Logistics         AP Logistics “is a 50/50 joint venture between ALN [American
    Logistics Network] and Pasha established to operate our two Alaska
    VPCs.”
    Matson Terminals     Matson Terminals “manages the Honolulu, Hawaii, VPC, which is the
    highest volume full service VPC in the program.”
    6
    Although at the start of its past performance proposal American Auto Logistics stated
    that it has “five major subcontractors,” later on, under its “BRIEF OVERVIEW OF OUR
    GPC III MAJOR SUBCONTRACTORS,” American Auto Logistics discussed six
    companies, all six of which are described in the accompanying chart. (emphasis and
    capitalization in original).
    15
    The Pasha Group7    The Pasha Group “manages CONUS and OCONUS VPCs, and
    provides inland distribution. Pasha also manages POV storage
    operations in the states of California and Washington for AAL.”
    Transcar            “Transcar, a related company to AAL, is responsible for operations in
    Europe and has been an AAL partner in the GPC since the inception
    of the P5 program in 1994.”
    American Auto Logistics stated in its proposal that, “[a]ll major subcontractors are
    exclusive to AAL for the life of the GPC III contract.”
    American Auto Logistics stated in its small business proposal that, “for the GPC II
    contract term to date, AAL has awarded $288 million, representing 45.2% of
    subcontracted dollars to small business,” and that “[o]ur Small Business Subcontracting
    Plan (Subfactor 1) complies fully with FAR 52.219-9.” American Auto Logistics’ final,
    offered, “Total Evaluated Price” was $957,535,151.41. (emphasis in original).
    The winning bid was submitted by International Auto Logistics, the intervenor in
    this protest, and was dated July 1, 2013. International Auto Logistics explained that it “is
    a wholly owned subsidiary of International Auto Processing, Inc. (IAP),” and that:
    IAL was established in 2012 as a special-purpose company to source
    government bid opportunities, including GPC III. IAL has at its disposal,
    complete access to IAP’s robust resources, including port and vehicle
    processing expertise, rail and trucking networks, IT systems, quality and
    training processes, and commercial business best practice techniques.
    IAP has been active in the POV processing business since 1986 and has
    processed over 4 million vehicles since its inception.[8]
    International Auto Logistics stated in its proposal that, “[o]ur GPC III approach
    provides high standards of services to each and every SM [service member]. Our
    approach improves overall vehicle processing center (VPC) and vehicle storage
    facilities (VSF), reduces vehicle damage, and mitigates legal liability providing SDDC a
    best value solution at the lowest cost.” International Auto Logistics highlighted its “Team
    7
    Although not listed as a “major subcontractor” by American Auto Logistics, the
    protestor presented past performance references for a seventh subcontractor, Pasha
    Hawaii Transport Lines. According to American Auto Logistics’ proposal, Pasha Hawaii
    Transport Lines was created from The Pasha Group in order to “provide new and
    competitive service for the movement of rolling stock between the Pacific Coast and
    Hawaii.” According to American Auto Logistics, “PHTL [Pasha Hawaii Transport Lines]
    has carried 12,091 military POVs for AAL in support of GPC II on our U.S. Flag Jones
    Act qualified vessel; we anticipate that 3,865 additional vehicles will load onto PHTL
    vessels during the peak summer months of 2013.”
    8
    Elsewhere the proposal states that International Auto Processing “has processed over
    6,000,000 vehicles since its inception.”
    16
    IAL” approach, stating that, “Team IAL’s key personnel have over 100 years combined,
    highly-relevant experience with the GPC Program, starting with the P5 Pilot Program
    (94-98), GPC I (98-03), GPC II (03-13), U.S. Flag Ocean Privately Owned Vehicle
    (POV) Shipping and Trucking, U.S. Army Installation Management Command (IMCOM)
    Deployment Storage, and 2nd POV programs.”
    International Auto Logistics further stated in its proposal that “Team IAL consists
    of prime offeror International Auto Logistics (IAL), and the following subcontractors:”
       Liberty Global Logistics, LLC
       Horizon Lines, Inc.
       Trans Global Auto Logistics Inc./Global Auto Logistics, LLC
       SDV Command Source, LLC
       Posey Transport Group
       Boyle Transportation
       Vehicle Processing Center of Fayetteville, Inc. (VPC of Fayetteville)
       North American Consulting & Services Company
       Lincoln Properties
    International Auto Logistics continued:
    Each Team IAL member was handpicked on the basis of experience and
    successful performance on highly-relevant GPC, POV, or automotive
    processing efforts. Out [sic] team includes experienced U.S. Flag/VISA
    and Jones Act participants. In addition, the key personnel that lead our
    team have extensive GPC, POV, automobile processing and
    transportation experience.
    The court summarized International Auto Logistics’ descriptions of its “Team IAL”
    subcontractors, as follows:
    International Auto Logistics’ “Team IAL” Subcontractors
    Subcontractor      Description                                            Responsibility
    Area for GPC III
    Liberty Global     Liberty   Global     Logistics     “has     been     a “US Flag ocean
    Logistics          USTRANSCOM/SDDC transportation partner since shipping and
    February 2009 and transports cargo between U.S. POV logistics”
    and international destinations via truck, air, sea and
    rail.”
    Horizon Lines      “Horizon is comprised of two primary operating         “VPC operations
    subsidiaries. Horizon Lines, LLC, owns or leases a     and US Flag
    fleet of 15 U.S.-flag container ships and 5 port       Jones Act ocean
    terminals linking the continental United States with   shipping;” Horizon
    Alaska, Hawaii, Micronesia and Puerto Rico.            Lines was proposed
    Horizon Logistics, LLC, offers customized logistics    to operate the
    17
    solutions to shippers from a suite of transportation    vehicle processing
    and distribution management services, information       center in Honolulu,
    technology developed by Horizon Services Group,         Hawaii.
    as well as intermodal trucking and warehousing
    services provided by Sea-Logix.”
    Trans Global       “Global Auto Logistics, LLC (GAL) is a woman-           “VPC and VSF
    Auto               owned small business concern located in a               [vehicle storage
    Logistics/Global   HUBZone and shares common ownership with                facility] operations,
    Auto Logistics     Trans Global Auto Logistics, Inc. (TGAL). TGAL          OTR [over-the-road]
    was established June 2002 and has offices in            CONUS/OCONUS
    Texas, Florida, Germany, the U.K., and France           transport and
    . . . .” “TGAL is a licensed NVOCC [Non-Vessel          customs clearance
    Operating Common Carrier] and freight forwarder,        Services;” Global
    and was originally formed to facilitate Global 2nd      Auto Logistics was
    POV movements that were not included as part of         proposed to operate
    the GPC programs. . . . TGAL transports                 seventeen vehicle
    automobiles and all types of military, industrial and   processing centers
    infrastructure cargo types.” “GAL was formed as a       and two vehicle
    special purpose company, with the goal of               storage facilities.9
    participating in bidding and obtaining support
    contracts with the U.S. Government. GAL relies on
    TGAL and its principals for its past performance.”
    “For more than 11 years, in the U.S. and in
    conjunction with our European offices, we have
    been serving U.S. Service Members by facilitating
    the shipment of their 2nd POVs.”
    SDV Command        SDV is a “Veteran’s Administration CVE [Center for      “VPC and
    Source             Veterans Enterprise] certified, Service-Disabled        VSF operations;”
    Veteran-Owned Small Business (SDVOSB) . . . .           SDV Command
    SDV’s mission is to provide employment                  Source was
    9
    According to the International Auto Logistics proposal, Global Auto Logistics was
    proposed to operate the contractor-owned and operated vehicle processing centers in
    or near Dallas, Texas, San Diego, California, Brandon, United Kingdom, and Rota,
    Spain. Intervenor’s proposal also stated that Global Auto Logistics would manage a
    contractor-owned and operated vehicle processing center in “Ausano, Italy,” however,
    the court could not identify a city by that name. The solicitation, as well as American
    Auto Logistics’ proposal, however, indicate that this vehicle processing center is to be
    located in “Aviano, Italy.” The International Auto Logistics proposal also stated that “[a]ll
    GO/COs [will be] operated by GAL except Guam, Taegu & Seoul (operated by IAL) and
    Ankara [operated by North American Consulting Services Company];” which consists of
    twelve government-owned, contractor-operated vehicle processing centers in Europe,
    located, according to the solicitation, in or near: Chievres, Belgium, Schinnen, the
    Netherlands, Baumholder, Germany, Boeblingen, Germany, Grafenwoehr, Germany,
    Kaiserslautern, Germany, Schweinfurt, Germany, Spangdahlem, Germany, Wiesbaden,
    Germany, Naples, Italy, Sigonella, Italy, and Vicenza, Italy. Global Auto Logistics also
    was proposed to operate the Arlington, Texas, and Lacey, Washington vehicle storage
    facilities.
    18
    opportunities to service-disabled Veterans and their   proposed to operate
    family members through work on Government              the Atlanta,
    (Federal, State and local) and select private sector   Georgia, St. Louis,
    contracts,” “most recently in processing, storing,     Missouri, and San
    maintaining and out-processing POVs for Soldiers       Juan, Puerto Rico
    deployed to Iraq, Afghanistan, and other selected      vehicle processing
    AORs [Areas of Responsibility].” “As the prime         centers. It was
    contractor on the U.S. Army Installation               proposed to
    Management Command (IMCOM) POV Storage –               manage the
    West Region contract, SDV Command Source               Kingstree, South
    operated VPC and Vehicle Storage Facilities (VSF)      Carolina vehicle
    at seven (7) locations/installations in five (5)       storage facility.
    western States.”
    Posey Transport   “Posey Transport Group (Posey) provides vehicle        “OTR CONUS
    Group             transport services across the continental United       transport.”
    States and Canada.” (emphasis removed).
    “Beginning in 2010, Posey provided POV transport
    services as a subcontractor to SDV Command
    Source (also a Team IAL member company) under
    an Army IMCOM contract.
    Posey’s services include relocation services for
    auto dealerships, specialty vehicle manufacturers,
    and individuals. Our truck brokering services are
    built on an extensive network of carrier and driver
    resource.”
    Boyle             “Boyle Transportation is the premier Transportation    “VPC and VSF
    Transportation    Protective Services provider to the DOD and            operations;” Boyle
    defense industry shippers of security-sensitive        Transportation was
    cargo.” Its capabilities include “operation of a VPC   proposed to operate
    and three VSF sites for the Global POV Contract II,    the Charleston,
    and servicing approximately 3,000 vehicles each        South Carolina
    month.” Boyle Transportation also provides             vehicle processing
    consulting services related to “VPC and storage        center, and the
    facility operations for IMCOM requirements.”           Graniteville, South
    Carolina vehicle
    storage facility.
    VPC of            VPC of Fayetteville provides “POV storage              “VPC
    Fayetteville      solutions for service members,” and “ensure[s]         and VSF
    each vehicle is indoors, protected from the            operations;” VPC of
    elements and vandalism, and monitored 24 hours a       Fayetteville was
    day. VPC of Fayetteville is experienced in military    proposed to operate
    affairs and specializes in assisting service           the Winnsboro,
    members.” (emphasis removed).                          South Caroline
    vehicle storage
    facility.
    North American    North American Consulting Services “has provided       “VPC operations
    Consulting        vehicle processing, transportation, and customer       and OTR transport
    Services          services since 2003.” (emphasis removed), with         (Turkey);” North
    “[o]ver 35 years of experience operating VPCs and      American
    19
    coordinating transportation of items.” (emphasis      Consulting Services
    removed). “NACS provides OCONUS vehicle               was proposed to
    processing and over the road transportation           operate the Incirlik,
    services, as well, focusing on markets in Turkey.”    Turkey, Izimir,
    Turkey, and Ankara,
    Turkey vehicle
    processing centers.
    It also was
    proposed to operate
    the Pomona,
    California, and
    Chino, California
    vehicle storage
    facilities.
    Lincoln Property   “Lincoln offers a full range of asset management, “[R]eal estate
    Company            property       management,      and      construction advisory and agent
    management services.” “Lincoln’s experience services.”
    relevant to GPC III includes the identification,
    qualification, assessment and leasing of over 1.2
    million sq. ft. of vehicle processing and storage
    facilities under an IMCOM POV Storage – West
    contract.” “As part of the proposal development
    process, Lincoln advised and assisted Team IAL in
    identifying and selecting every CO/CO VPC and
    storage location we have proposed . . . .”
    Didlake10          Didlake is an “AbilityOne directed subcontractor Didlake was
    providing Norfolk, VA VPC operations.” “Didlake proposed to operate
    offers new, life-enriching opportunities for people the Norfolk, Virginia
    with disabilities.”                                   vehicle processing
    center.
    Unlike American Auto Logistics, International Auto Logistics spent a significant
    portion of its proposal discussing its proposed personnel as “very relevant and
    applicable to the Government’s assessment of our team’s past performance.”
    According to International Auto Logistics, that included “team member company
    personnel performing and/or supporting major or critical elements of the GPC III
    contract.” In its proposal, International Auto Logistics profiled eighteen individuals from
    “Team IAL,” including Doug Tipton, the president of International Auto Logistics, and a
    Senior Vice President of the parent company, International Auto Processing, who “was
    an executive for 5 years with American Shipping & Logistics, Inc., the parent of the
    incumbent American Auto Logistics, Inc. (AAL).” The International Auto Logistics
    proposal noted that, “as Executive Vice President and COO [Chief Operating Officer] of
    AAL, Mr. Tipton traveled to over 75% of the current VPCs and storage sites while
    10
    Didlake was not included as a subcontractor in the list of subcontractors on the first
    page of intervenor’s past performance proposal, and no past performance references
    were offered for Didlake. Didlake was included, however, elsewhere in the intervenor’s
    proposal.
    20
    Program Manager for the GPC II.” Additionally, the proposal noted that Rob Miller, the
    “Chairman of International Auto Logistics,” is the President and Chief Executive Officer
    of the intervenor’s parent company, International Auto Processing. The proposal also
    profiled the leadership of many of the subcontractors of “Team IAL.” Of particular
    relevance, International Auto Logistics profiled three members from Global Auto
    Logistics and Trans Global Auto Logistics. The proposal profiled Kay Lester, president
    and owner of both Global Auto Logistics and Trans Global Auto Logistics. The proposal
    stated Ms. Lester has “30+ years experience in the field of POV handling, transportation
    and shipping for Commercial Customers,” and “13+ years experience in setting up
    VPCs.” The proposal also profiled Anthony Lester, stating that he is the Vice President
    of Trans Global Auto Logistics [TGAL], and that “Tony has been with TGAL since its
    inception in 1997, providing management and logistics of 2nd POV door to door
    shipments for U.S. Military force members both Domestic and Overseas.” In addition,
    International Auto Logistics profiled Joachim Wetz, the “TGAL General Manager, Vice
    President of European Operations,” and “General Manager and VP of Transglobal Auto
    Shipping European Branch.” The proposal stated that Mr. Wetz has “30+ years
    experience in POV – shipping, customer service, and claims handling,” and
    “[o]perational experience with GPC I and GPC II with TRANSCAR (subcontractor of
    AAL).”
    International Auto Logistics also submitted a small business proposal, in which it
    described its small business utilization strategy, stating, “[w]e have assigned a GPC III
    Subcontract Plan Administrator (SPA) to ensure we meet our obligations under FAR
    52.219-9, Small Business Subcontracting.” The proposal also noted that “Team IAL is a
    Small Business and Veteran Participation Leader—We Exceed Small Business
    and Veteran-owned Small Business Subcontracting Goals.” (emphasis in original).
    International Auto Logistics indicated in a chart in its proposal that its goal was to award
    24.6% of its total contract dollars to small businesses, as follows:
    In its pricing proposal, International Auto Logistics offered “[z]ero transition cost
    pricing,” and claimed it would spread capital costs over the life of the award in order to
    remain cost competitive with the incumbent American Auto Logistics. (emphasis in
    21
    original). After TRANSCOM’s initial review of proposals, International Auto Logistics
    updated its price proposal in response to a notice from TRANSCOM that certain line
    items in the initial pricing proposal “appear to be high (unfair and unreasonable) as
    evaluated using the techniques set forth in FAR 15.404-1(b)(2).” International Auto
    Logistics’ final, offered, “Total Evaluated Price” was $919,233,416.75. (emphasis in
    original).
    According to the record, five offerors submitted proposals in response to the
    GPC III solicitation: International Auto Logistics, American Auto Logistics, [redacted],
    [redacted], and [redacted]. According to a TRANSCOM “SOURCE SELECTION
    EVALUATION BOARD (SSEB) TEAM TRAINING” document, a Source Selection
    Evaluation Board was to first conduct initial evaluations in order to establish a
    competitive range. (capitalization and emphasis in original). Then, initial evaluation
    notices would be sent to offerors and discussions would be conducted, after which the
    government would accept revised interim proposals. After submission of the revised
    interim proposals, offerors would have one more chance to submit final proposal
    revisions, after which the Source Selection Evaluation Board would complete its report.
    Following the issuance of the Source Selection Evaluation Board report, the Source
    Selection Advisory Council would perform a comparative analysis, if required.
    Thereafter, the source selection authority would make her final source selection
    decision.
    The Source Selection Evaluation Board rated the final business, technical, and
    small business proposals for all five offerors as Acceptable. The Source Selection
    Evaluation Board also determined that the final Total Evaluated Prices for American
    Auto Logistics and International Auto Logistics were “fair, reasonable, and realistic.”
    Neither of these conclusions by TRANSCOM are disputed in the case before the court.
    According to the record and parties’ joint submission, American Auto Logistics
    submitted eighteen past performance references, two for American Auto Logistics as
    the prime contractor, and sixteen for its proposed subcontractors. Both of American
    Auto Logistics’ past performance references were rated as “Very Relevant.” The past
    performance questionnaires for American Auto Logistics’ references indicated
    “Exceptional” performance for one reference, and “Very Good to Exceptional”
    performance for the other. American Auto Logistics’ subcontractor, The Pasha Group,
    submitted one past performance reference, which was also rated as “Very Relevant,”
    and the “[p]ast performance questionnaire indicated overall Exceptional Performance”
    related to that effort. The government reviewed six past performance references for
    Matson Terminals, one of which was rated as “Very Relevant.” For that reference, the
    “[p]ast performance questionnaire indicated overall Very Good Performance.” Of the
    remaining fourteen references, thirteen were rated as “Somewhat Relevant,” with the
    government indicating between satisfactory and exceptional performance for those
    efforts. One reference, from Transcar, reference “W564KB-12-D-0014 James D’Attlo,”
    was rated by the government as “Not Relevant.” All of American Auto Logistics’
    eighteen references were also determined to be “recent,” meaning that they were
    “currently ongoing or have been performed within 3 years of proposal submission.” In
    22
    coming to an overall past performance rating for American Auto Logistics, the Source
    Selection Evaluation Board stated the following:
    Most significant and of greatest consideration was AAL’s two Very Good –
    Exceptional past performance references for its Very Relevant (VR)
    current contract providing all of the same services required (POV
    processing, arranging for/providing ocean and inland transportation,
    customer service, storage), with both CONUS and OCONUS operations,
    under a single long term contract of the same magnitude and scope as
    required in this solicitation. Also considered significant and given
    substantial consideration was the Very Good - Exceptional past
    performance of two of AAL’s subcontractors on VR efforts providing all of
    the same services required (POV processing, arranging/providing ocean
    and inland transportation, customer service, and storage), with both
    CONUS and OCONUS operations, under a single contract of the same
    magnitude and scope as required in this solicitation. The Government also
    considered, though less significantly, the Satisfactory-Exceptional past
    performance on the SR [Somewhat Relevant] references, which
    considered together, reflect further successful performance of all of the
    services required by this solicitation (POV processing, arranging
    for/providing ocean and inland transportation, customer service, and
    storage) with both CONUS and OCONUS operations. Overall, the offeror’s
    past performance for all efforts considered reflect Satisfactory –
    Exceptional ratings, with the performance on the VR references rated Very
    Good to Exceptional. The Government also considered AAL’s
    documented Very Good past performance in Small Business
    Subcontracting Utilization. A Confidence Assessment Rating of
    Substantial Confidence was assigned as the Government has a high
    expectation the offeror will successfully perform the required effort.
    The source selection authority agreed with the Source Selection Evaluation Board to
    award American Auto Logistics a “Substantial Confidence” overall past performance
    rating, the highest possible rating, and noted that “the Government has a high
    expectation AAL will successfully perform the required effort.” TRANSCOM’s choice to
    give American Auto Logistics a past performance rating of “Substantial Confidence” also
    is not in dispute in the above captioned case.
    Regarding International Auto Logistics, as part of its initial past performance
    evaluation, TRANSCOM reviewed twenty-six past performance references, some
    submitted by International Auto Logistics, and some identified by the agency through its
    Past Performance Information Retrieval System. The Source Selection Evaluation
    Board, after conducting its initial review, identified three potential issues related to past
    performance. First, the Source Selection Evaluation Board noted that for one of
    International Auto Logistics’ subcontractors, Horizon Lines, a past performance
    reference found by the agency had a low performance rating: “The Government
    considered that Horizon, one of IAL’s subcontractors, has Unsatisfactory ratings on one
    23
    reference, however pending IAL’s response to the EN [Evaluation Notice], this rating is
    of minimal concern.” Additionally, TRANSCOM noted that International Auto Logistics’
    “evaluated performance is through its parent company, International Auto Processing
    (IAP). Evaluation Notice (EN IAL-0009) will be sent to verify the relationship specific to
    this contract between IAL and IAP.” TRANSCOM also noted that Global Auto Logistics,
    another of intervenor’s subcontractors, “shares common ownership with Trans Global
    Auto Logistics (TGAL) and relies on TGAL for their past performance record. Evaluation
    Notice (EN IAL-0010) will be sent to verify the relationship specific to this contract
    between GAL and TGAL.”
    International Auto Logistics responded to the three evaluation notices issued by
    TRANSCOM. In response to the evaluation notice regarding Horizon Lines,
    International Auto Logistics attached additional documents which it stated “shows a
    reenergized Horizon Lines being an ALPHA carrier meeting RDD 98.7% of the time with
    an ITV [In-Transit Visibility] percentage of 97.0%. This performance level continues with
    the supporting evidence in our proposal reflecting Horizon’s 100% 90-day rolling
    performance rating.” International Auto Logistics also stated:
    IAL noted in its vendor prequalification audits that in mid-2012 Horizon put
    in place new procedures and timely RDD reporting mechanisms that
    clearly showed exemplary performance measurements in the later time
    window. Horizon operationally addressed weaknesses in the
    USTRANSCOM-cited CPAR for break bulk cargo by initiating a procedure
    for monitoring and reporting Gate Out and Delivery events in 2012, the
    effects of which corrected the issue and improved service statistics on this
    cargo.
    Finally, International Auto Logistics mentioned that “[a]ll Team IAL subcontractors must
    meet or exceed IAL performance metrics and quality standards on the GPC III contract,”
    and that they will be closely monitored. As a result, the Source Selection Evaluation
    Board stated: “Offeror's revised proposal is sufficient to address the concerns of this
    EN. EN is closed.”
    In response to the evaluation notice on the relationship between International
    Auto Processing and International Auto Logistics, International Auto Logistics
    responded with a letter from Robert Miller, “President & CEO” of International Auto
    Processing, stating in relevant part:
    This letter confirms International Auto Processing's (lAP) firm and lasting
    commitment to support its wholly-owned subsidiary International Auto
    Logistics (IAL) to the fullest extent. IAL will have at its complete disposal
    lAP's robust resources, port and vehicle processing expertise, rail, and
    trucking networks, IT systems, quality and ISO9001 certified programs
    and processes, commercial best practices and techniques, Human
    Resources, and financial backing to meet any challenge and ensure
    24
    compliance with the requirements as defined under the GPCIII PWS
    [Performance Work Statement].
    Many of the lAP Board and Management team such as myself, President
    of lAP, Vince Watson, CFO, Steve Robbins, VP Operations (and over 18
    years with lAP), both IAP/IAL Board members, as well as many of our
    departmental leaders and team members are on-call and will be sharing
    their skills, knowledge, operation techniques and experience in the training
    process as well as being "on-call" should additional support be required.
    The lAP and IAL team are highly aware of the customer's need in a
    contract transition. lAP pledges to IAL its complete support.
    International Auto Logistics also separately pointed to parts of its proposal that indicated
    that it would be able to take advantage of International Auto Processing’s “‘robust
    resources, including port and vehicle processing expertise, rail and trucking networks,
    IT systems, quality and training processes, and commercial business best practice
    techniques,’” as well as “IAP’s human resources and financial backing.” (emphasis in
    original). As a result of this response, the Source Selection Evaluation Board stated:
    “Offeror's revised proposal is sufficient to address the concerns of this EN. EN is
    closed.”
    In response to the evaluation notice on the relationship between Trans Global
    Auto Logistics and Global Auto Logistics, International Auto Logistics attached a letter
    from Trans Global Auto Logistics, stating in relevant part:
    This letter confirms Trans Global Auto Logistics (TGAL) firm and lasting
    commitment to support its sister company Global Auto Logistics (GAL)
    both of which are controlled by Kay Lester to the fullest extent. GAL will
    have at its complete disposal TGAL's vast resources in the areas of; [sic]
    freight forwarding,2nd [sic] POV movement, NVOCC (Non-Vessel Owning
    Common Carrier), warehousing, trucking, global operations network,
    systems, operational transportation logistics policies and procedures,
    human resources, and financial backing to meet any challenge and insure
    GAL compliance with the requirements as defined under the GPCIII PWS.
    Although Ms. Lester, the president and owner of both entities, did not sign the letter,
    Aldo Flores, who identified himself as the General Manager of Trans Global Auto
    Logistics, stated: “I represent I am fully authorized to confirm Kay [Lester] and her
    companies [sic] resources will be at full disposal toward the successful performance of
    responsibilities to the magnitude required under the scope of the solicitation PWS.” The
    International Auto Logistics proposal also stated:
    [A]ll of TGAL’s key personnel as outlined in the proposal such as Kay
    Lester, Tony Lester and Joe Wetz, all with unquestioned prior GPC and
    similar related service as well as their supportive team members will be on
    25
    hand and on call to assist GAL. From training, to quality operational
    processes and procedures, Ocean and Inland Logistics and more.”
    In response, the Source Selection Evaluation Board stated: “Offeror's revised proposal
    is sufficient to address the concerns of this EN. EN is closed.”
    After receiving responses from International Auto Logistics as well as other
    offerors, the Source Selection Evaluation Board conducted its interim evaluation.
    TRANSCOM discussed International Auto Logistics’ responses to the agency’s
    evaluation notices:
    One EN was issued to afford IAL the opportunity to respond to adverse
    past performance information to which IAL responded by providing a
    satisfactory explanation as to the adverse past performance. IAL
    responded by stating Horizon lines has made improvements to their
    performance and is currently an “ALPHA” carrier (defined as eligible for all
    cargo bookings, Preferred Contractor for Unit Move Cargo) and meets
    their RDD 98.7% of the time and has an ITV percentage of 97%. Both
    unsatisfactory ratings are of minimal concern since Horizon has corrected
    its performance and is currently performing above average. Two additional
    ENs were issued to verify the relationship between IAL and IAP as well as
    GAL and TGAL for the purposes of past performance information in IAL’s
    proposal. IAL responded by providing information sufficient to confirm the
    relationships between itself and IAP as well as GAL and TGAL for the
    purpose of past performance information for this solicitation. Additional
    information was also received from IAL’s past performance references
    during this time. After evaluation of all new information noted above,
    however, it was determined the overall impact was not significant enough
    to affect IAL’s past performance rating. Therefore, IAL’s past performance
    confidence assessment remained Satisfactory Confidence.
    As part of the interim evaluation, the Source Selection Evaluation Board
    summarized its review of each of International Auto Logistics’ past performance
    references in a chart in the interim evaluation report, starting with the prime contractor’s
    past performance references. International Auto Logistics provided three past
    performance references, which were performed by its parent company, International
    Auto Processing. TRANSCOM summarized the references as follows:
    Reference     Description of Effort         Performance Recent Relevancy Rationale for                         Performance
    or Contract   Evaluated                     Areas       (Y/N)  Rating    Relevancy Rating                      Comments
    No.
    MBUSA         Prime contractor receiving,   POV           Y        SR        Reference provided includes       Past Performance
    (Mercedes     inspecting, documenting,      Processing,   1/1/07 – [Somewhat customer service, short term      questionnaire
    Benz USA)     washing, providing and        Storage,      12/31/12 Relevant] storage, and POV processing       indicated overall
    Ted           managing truck areas,         Customer                         but does not include              Exceptional
    Boudalis      painting and body repairs,    Service                          arranging/providing ocean &       Performance.
    customer service,                                              inland transportation, longterm   Reference stated
    performance reporting, and                                     storage, or OCONUS                they would award
    interim storage at the VPC                                     performance.                      future contract.
    in Brunswick, GA.
    26
    General       Prime contractor receiving,   POV           Y        SR       Reference provided includes       Past Performance
    Motors        inspecting, documenting,      Processing,   10/1/07           customer service, short term      questionnaire
    Scott         washing, providing and        Storage,      –                 storage, and POV processing       indicated overall
    McMillan      managing truck areas,         Customer      12/31/17          but does not include              Very Good
    painting and body repairs,    Service                         arranging/providing ocean &       Performance.
    customer service,                                             inland transportation, longterm   Reference stated
    performance reporting, and                                    storage, or OCONUS                they would award
    interim storage at the VPC                                    performance.                      future contract.
    in Brunswick, GA.
    [Hyundai]     Prime contractor providing    POV           Y            SR   Reference provided                Past Performance
    Glovis        new/finished vehicle          processing,   2010-             includes customer                 questionnaire
    America,      processing and storage in     customer      2012              service, storage, and             indicated overall
    Inc.          the US.                       service,                        POV processing but                Very Good
    Glenn Clift                                 storage                         does not include                  Performance.
    arranging/providing               Reference stated
    ocean & inland                    they would award
    transportation or                 future contract.
    OCONUS
    performance.
    TRANSCOM stated: “In summary, IAL’s performance record includes CONUS
    operations and demonstrates Very Good-Exceptional performance in POV processing,
    storage and customer service.”
    TRANSCOM next examined International Auto Logistics’ subcontractors’ past
    performance references, in the order they appear in the above list of subcontractors.
    Regarding the subcontractor, Liberty Global Logistics, TRANSCOM summarized the
    three references submitted for the subcontractor as follows:
    Reference     Description of Effort         Performance Recent Relevancy Rationale for                        Performance
    or Contract   Evaluated                     Areas       (Y/N)  Rating    Relevancy Rating                     Comments
    No.
    HTC711-       Prime contractor providing    Providing/      Y       SR      Reference provided includes       Past Performance
    09-D-         international cargo           arranging for 1/1/09 –          providing/arranging for ocean &   questionnaire
    0039          transportation and            ocean &         2/29/12         inland transportation, customer   indicated overall
    Bill          distribution services using   inland                          service, and CONUS/OCONUS         Exceptional
    Lindquist     common contract ocean         transportation,                 performance but does not          Performance.
    carriers offering regularly   customer                        include POV processing and        Reference stated
    scheduled commercial liner    service                         storage.                          they would award
    service.                                                                                        future contract.
    Uniworld      Prime contractor providing    Providing/      Y       SR      Reference provided includes       Past Performance
    Ross          carriage of vehicles and      arranging for 1/1/11 -          providing/arranging for ocean     questionnaire
    Shrourou      heavy equipment via ocean     ocean           Present         transportation, customer service, indicated overall
    transportation from US East   transportation,                 and CONUS/OCONUS                  Exceptional
    Coast to various              customer                        performance but does not          Performance.
    destinations in the           service                         include POV processing,           Reference stated
    Mediterranean, Red Sea,                                       providing/arranging inland        they would award
    and Arabian Gulf.                                             transportation, or storage.       future contract.
    27
    HTC711-       Prime contractor providing      Providing/        Y        SR      Reference provided includes        PPIRS [Past
    09-D-         international cargo             arranging for     04/01/11         providing/arranging for ocean &    Performance
    0039          transportation and              ocean &           –                inland transportation, customer    Information
    Kim           distribution services using     inland            09/30/12         service, and CONUS/OCONUS          Retrieval System]
    Crossen       common contract ocean           transportation,                    performance but does not           indicated
    carriers offering regularly     customer                           include POV processing and         Satisfactory
    scheduled commercial liner      service                            storage.                           performance.
    service.                                                                                              Reference stated
    they would award
    future contract.
    TRANSCOM stated: “In summary, LGL’s [Liberty Global Logistics’] performance record
    covers CONUS and OCONUS operations and demonstrates Satisfactory-Exceptional
    performance in providing/arranging for inland and ocean transportation and customer
    service.”
    Next, TRANSCOM reviewed Horizon Line’s past performance references, as follows:
    Reference     Description of Effort         Performance           Recent Relevancy Rationale for                    Performance
    or Contract   Evaluated                     Areas                 (Y/N)  Rating    Relevancy Rating                 Comments
    No.
    HTC711-       Prime contractor              Providing/arranging Y       SR         Reference provided includes      PPIRS indicated
    11-09-D-      providing international       for ocean & inland 1/30/09             providing/arranging for ocean    Satisfactory
    0037          cargo transportation and      transportation      –                  & inland transportation, and     performance.
    Kim           distribution services using                       9/30/12            CONUS/OCONUS                     Reference stated
    Crossen       common contract ocean                                                performance but does not         they would award
    carriers offering regularly                                          include POV processing,          future contract.
    scheduled commercial                                                 storage, and customer service.
    liner service.
    HTC711-       Prime contractor              Providing/arranging Y        SR        Reference provided includes      PPIRS indicated
    11-D-R012     providing port to port and    for ocean & inland 12/1/11             providing/arranging for ocean    Satisfactory
    Kim           end to end ocean              transportation      –                  & inland transportation, and     performance.
    Crossen       transportation services                           11/30/12           CONUS/OCONUS                     Reference stated
    between CONUS and                                                    performance but does not         they would award
    Alaska/Hawaii.                                                       include POV processing,          future contract.
    storage, and customer service.
    HTC711-       Prime contractor           Providing/arranging Y        SR           Reference provided includes      PPIRS indicated
    11-D-W004     providing port to port and for ocean & inland 08/01/11               providing/arranging for ocean    Unsatisfactory to
    Kim           end to end ocean           transportation      –                     & inland transportation, and     Satisfactory
    Crossen       transportation services                        11/30/12              CONUS/OCONUS                     performance.
    to/from Alaska/Hawaii                                                performance but does not         Reference stated
    and CONUS.                                                           include POV processing,          they might or
    storage, or customer service.    might not award
    future contract.
    TRANSCOM commented that “No PPQs [completed Past Performance
    Questionnaires] were received for Horizon,” and therefore, all of Horizon Line’s
    references came from a search of TRANSCOM’s Past Performance Information
    Retrieval System. TRANSCOM provided some additional discussion regarding Horizon
    Line’s “Unsatisfactory to Satisfactory performance” rating with regards to reference
    HTC711-11-D-W004, the third past performance reference in the above chart. The
    agency stated:
    In the area of on-time delivery, the report noted that Horizon met the
    Required Delivery Date for 64 of 95 pieces moved during this period of
    28
    performance and no cargo movement was measured for Dec 2011, Feb
    through Jun 2012, and Sep 2012 due to incomplete submission of EDI
    codes. Additionally, Horizon’s overall ITV percentage was 56% and the
    Contracting Officer stated she might or might not award to Horizon today
    given the choice. Horizon was given “Charlie” ratings for both areas
    (defined as eligible for cargo bookings at a reduced preference).
    Evaluation Notice (EN IAL-0008) was issued to provide IAL an opportunity
    to respond to Horizon’s adverse past performance. IAL responded by
    stating Horizon lines has made improvements to their performance and is
    currently an “ALPHA” carrier (defined as eligible for all cargo bookings,
    Preferred Contractor for Unit Move Cargo) and meets their RDD 98.7% of
    the time and has an ITV percentage of 97%. Both unsatisfactory ratings
    are of minimal concern since Horizon has corrected its performance and is
    currently performing above average. Additionally, IAL has established
    performance metrics for its subcontractors which will be managed via its
    TRAX system to ensure on-time performance and complete in-transit
    visibility. In summary, Horizon’s performance record covers CONUS and
    OCONUS operations and demonstrates Unsatisfactory - Satisfactory
    performance in providing/arranging for inland and ocean transportation,
    with an acceptable resolution to the Unsatisfactory performance.
    TRANSCOM next examined Global Auto Logistics, which submitted three past
    performance references, all performed through Trans Global Auto Logistics. Two of the
    references were determined by TRANSCOM to be “Relevant,” making them the highest
    rated International Auto Logistics references in terms of relevance. The first reference
    stated, “TGAL, a sub-contractor to Allied International/Sirva under their contract with the
    Canadian Government, is responsible for complete POV processing in Europe of both
    inbound and outbound Canadian Department of Defense service member POVs.” The
    reference mentioned that, “TGAL has established multiple agencies in Geilenkirchen,
    Heidelberg, Hamburg, Berlin, Munich, Rome and Naples” in carrying out its assigned
    role. The subcontract with Allied International/Sirva was stated to be for $2 million
    annually, $10 million over its life cycle.
    The second Global Auto Logistics reference was one in which Trans Global Auto
    Logistics asserted it provides “VW-Logistics with complete transportation and relocation
    services for their Group-employee’s global moves (i.e. VW, Porsche, Audi, Skoda,
    Seat), to and from one of their global Plants or Regional headquarters.” The reference
    stated that the contract is for “$650,000 annually (estimated),” and also mentioned that,
    “VW-Logistics provides Trans Global with allocated and sufficient space on their
    chartered RO/RO – vessels, to facilitate the timely shipping of our volume of Canadian
    Forces 1st and 2nd POV program, as well as for the U.S.-Service-Members 2nd POVs.”
    TRANSCOM rated only two of the three references provided:
    29
    Reference     Description of Effort       Performance       Recent Relevancy Rationale for                       Performance
    or Contract   Evaluated                   Areas             (Y/N)  Rating    Relevancy Rating                    Comments
    No.
    W6447-        Subcontractor providing     Providing/arranging Y       R          Reference provided includes     Past performance
    ILEA08-35     complete transportation     for ocean & inland 2008 - [Relevant]   providing/arranging for ocean   questionnaire
    Pat           services of POVs for        transportation,     Present            & inland transportation,        indicated overall
    Amirault      service members of the      customer service,                      customer service, POV           Exceptional
    Canadian Department of      POV processing                         processing, and                 Performance.
    National Defense for                                               CONUS/OCONUS                    Reference stated
    shipments between                                                  performance but does not        they would award
    Canada/US and Europe.                                              include storage.                future contract.
    Volkswagen    Prime contractor            Providing/arranging Y       R          Reference provided includes     Past performance
    Logistics     providing transportation    for ocean & inland 2006 -              providing/arranging for ocean   questionnaire
    Andree        and relocation services     transportation,     Present            & inland transportation,        indicated overall
    Brinkmann     for shipment of private     customer service,                      customer service, POV           Very Good to
    vehicles worldwide          POV processing                         processing, and                 Exceptional
    including additional                                               CONUS/OCONUS                    Performance.
    services required locally                                          performance but does not        Reference stated
    by host nation countries.                                          include storage.                they would award
    future contract.
    The third Global Auto Logistics reference, for the contract with Hoegh Auto
    Liners, referenced a $1.5 million annual effort, in which, Trans Global Auto Logistics is
    “[p]roviding ocean transportation services between U.S., Europe, West Africa, Middle
    East, and Australia.” The agency did not evaluate the Global Auto Logistics reference
    regarding the contract with Hoegh Auto Liners. The agency indicated that when it tried
    to contact Hoegh Auto Liners:
    Spoke to Mr. McKown on 8/26/2013 @ 1:50PM. He explained the
    relationship between his company and TGAL is that TGAL buys vessel
    space from Hoegh Auto Liners. TGAL is not performing services for
    Hoegh Auto Liners, but instead is a customer providing cargo to them to
    be shipped. After going over the PPQ with Mr. McKown over the phone, it
    was determined he is not the right person to complete a PPQ on behalf of
    TGAL.
    In the TRANSCOM source selection evaluation notes contained in the record, the
    government stated that “[t]he Hoegh reference is not present. Perhaps an EN would be
    appropriate, particularly if we’ll do this consistently across the board in other instances,”
    and that “[r]eference has been e-mailed twice and called once requesting a PPQ.” The
    record does not contain an indication of any further attempt to contact Hoegh in order to
    verify Global Auto Logistics’ past performance reference.
    Separately, TRANSCOM in its interim evaluation report also noted the strength of
    Global Auto Logistics’ key personnel, stating:
    TGAL’s key personnel (Kay Lester, Tony Lester, and Joe Wetz) have prior
    experience with GPC II and similar related service and are available to
    GAL in performance under this contract. Additionally, GAL and TGAL are
    both controlled by Kay Lester. GAL will have at its disposal TGAL’s vast
    30
    resources in the areas of freight forwarding, POV movement, NVOCCs,
    warehousing, trucking, global operations, network, systems, operational
    transportation logistics policies and procedures, human resources, and
    financial backing.
    TRANSCOM concluded: “In summary, GAL’s performance record covers CONUS and
    OCONUS operations and demonstrates Very Good-Exceptional performance in
    providing/arranging for inland and ocean transportation, customer service, and POV
    processing.”
    TRANSCOM next reviewed the past performance references of SDV Command
    Source. TRANSCOM considered the three references provided by intervenor and one
    reference TRANSCOM found through its own Past Performance Information Retrieval
    System. TRANSCOM stated in its review:
    Reference     Description of Effort        Performance        Recent Relevancy Rationale for                    Performance
    or Contract   Evaluated                    Areas              (Y/N)  Rating    Relevancy Rating                 Comments
    No.
    W9124J-       Prime contractor providing   POV processing, Y            SR     Reference provided includes      Past performance
    09-D-0017     complete in-processing       providing/arranging 7/1/09 –        providing/arranging for inland   questionnaire
    Gerard        Storage services for the     for inland          6/30/12         transportation, customer         indicated overall
    Sovie         Dept of the Army POVs.       transportation,                     service, storage, and POV        Very Good
    customer service,                   processing but does not          Performance.
    and storage.                        include providing/arranging      Reference stated
    for ocean transportation or      they would award
    OCONUS performance.              future contract.
    W9124J-       Prime contractor providing   POV processing, Y            SR     Reference provided includes      Past performance
    09-D-0017     complete in-processing       providing/arranging 7/1/09 –        providing/arranging for inland   questionnaire
    DO Fort       Storage services in          for inland          6/30/12         transportation, customer         indicated overall
    Carson,       Colorado for the Dept of     transportation,                     service, storage, and POV        Exceptional
    CO            the Army POVs.               customer service,                   processing but does not          Performance.
    Jennifer                                   and storage.                        include providing/arranging      Reference stated
    DeGraff                                                                        for ocean transportation or      they would award
    OCONUS performance.              future contract.
    W9124J-       Prime contractor providing   POV processing, Y            SR     Reference provided includes      Past performance
    09-D-0017     complete in-processing       providing/arranging 7/1/09 –        providing/arranging for inland   questionnaire
    DO Joint      Storage services in          for inland          6/30/12         transportation, customer         indicated overall
    Base          Washington for the Dept      transportation,                     service, storage, and POV        Exceptional
    Lewis-        of the Army POVs.            customer service,                   processing but does not          Performance.
    McChord,                                   and storage.                        include providing/arranging      Reference stated
    WA                                                                             for ocean transportation or      they would award
    Arthur                                                                         OCONUS performance.              future contract.
    Dearen
    W9124J-       Prime contractor             POV processing, Y           SR      Reference provided includes      PPIRS indicated
    09-D-0017     providing complete in-       providing/arranging                 providing/arranging for inland   Very Good to
    Angela        processing storage           for inland                          transportation, customer         Exceptional
    Arwood        services for the Dept of     transportation,                     service, storage, and POV        performance.
    the Army POVs.               customer service,                   processing but does not          Reference stated
    and storage.                        include providing/arranging      they would award
    for ocean transportation or      future contract.
    OCONUS performance.
    TRANSCOM concluded: “In summary, SDV’s performance record covers CONUS
    operations and demonstrates Very Good to Exceptional performance in
    31
    providing/arranging for inland transportation, customer service, storage, and POV
    processing.”
    TRANSCOM next evaluated Posey Transport Group. Of the three references,
    only one was found to be “Somewhat Relevant,” with the other two determined to be
    “Not Relevant.” For the “Somewhat Relevant” reference, TRANSCOM rated the
    reference as follows:
    Reference       Description of Effort       Performance        Recent Relevancy Rationale for                      Performance
    or Contract     Evaluated                   Areas              (Y/N)  Rating    Relevancy Rating                   Comments
    No.
    AT&T Marc       Prime contractor            Providing/arranging Y       SR           Reference provided includes   Past Performance
    Botindari       managing the                inland              2009 –               providing/arranging inland    questionnaire
    transportation of new       transportation,     Present              transportation and customer   indicated overall
    vehicles entering service   customer service                         service in US only. The       Exceptional
    and the transportation of                                            reference does not include    Performance.
    used surplus vehicle                                                 providing/arranging ocean     Reference stated
    relocation and specialty                                             transportation, POV           they would award
    equipment relocation.                                                processing, storage, or       future contract.
    OCONUS performance.
    TRANSCOM concluded that: “In summary, Posey’s performance record cover [sic]
    CONUS operations only and demonstrates Exceptional performance in
    providing/arranging for inland transportation and customer service.”
    Of the remaining twelve past references, ten were determined to be not relevant,
    and two not recent. The references are summarized below by the court:
    Subcontractor   Reference         TRANSCOM’s Description of Effort              TRANSCOM’s Rationale for
    or Contract       Evaluated                                     Relevancy Rating
    No.
    Posey Transport TS00010203        “Subcontractor providing POV transport
    “Reference provided includes providing/arranging
    Group           Joe               between VPCs and vehicle storage facilities
    inland transportation and customer service in the
    Adamczyk          (VSFs) at operating locations in five US
    western United States only. The reference does not
    western states. 2009-2010 $107,945; 2010-
    include providing/arranging ocean transportation, POV
    2011 $319,530; 2011-2012 $53,143.”  processing, storage, OCONUS performance, and was a
    low dollar value in comparison to this Solicitation.”
    Posey Transport Erhard BMW “Prime contractor managing the             “Reference provided includes providing/arranging
    Group           John       transportation of dealer to dealer vehicle inland transportation and customer service in United
    Kapousis   trades and dealer to customer POV          States and Canada only. The reference does not include
    transportation requests in CONUS and       providing/arranging ocean transportation, POV
    Canada. 2010 $21,255; 2011 $14,670;        processing, storage, OCONUS performance, and was a
    2012 $8,830; 2013 $9,900.”                 low dollar value in comparison to this Solicitation.”
    Boyle           GSA Ron    “Prime contractor moving US National       “Reference provided includes providing/arranging
    Transportation  Siegel     Archives via inland transportation for     inland transportation and customer service in the United
    National Archives Records Administration States only. The reference does not include
    with security requirements in CONUS.       providing/arranging ocean transportation, POV
    $200,000 annually.”                        processing, storage, OCONUS performance, and was a
    low dollar value in comparison to this Solicitation.”
    Boyle           M&EC Mike “Prime contractor moving nuclear materials, “Reference provided includes providing/arranging
    Transportation  Eisenhower security, and/or other specified           inland transportation and customer service in the United
    requirements in CONUS. $120,000.”          States only. The reference does not include
    providing/arranging ocean transportation, POV
    processing, storage, OCONUS performance, and was a
    low dollar value in comparison to this Solicitation.”
    32
    VPC of            VPC001        “Prime contractor providing indoor POV         “Reference provided includes customer service, storage,
    Fayetteville      & RV001       storage (including maintenance) for two        & POV processing in North Carolina only. The reference
    Arthur        POVs, one RV, and sold the vehicle in          does not include providing/arranging ocean or inland
    Goodman       Hope Mills, North Carolina. Also provided      transportation, OCONUS performance, and was a very
    shuttle service to/from airport. $2,279.46     low dollar value in comparison to this Solicitation. This
    annually; $6,838.38 life cycle.”               reference was a onetime arrangement between the
    contractor and an individual.”
    VPC of            VPC013        “Prime contractor providing indoor POV         “Reference provided includes customer service, storage,
    Fayetteville      & VPC190      storage (including maintenance) and            POV processing, and arranging/providing
    Michelle      shipping for one POV and packing, crating,     inland transportation in North Carolina only. The
    Bandy         storage, and shipping of household goods       reference does not include providing/arranging ocean
    in Hope Mills, North Carolina. Also provided   transportation, OCONUS performance, and was a very
    shuttle service to/from airport. $3,085.”      low dollar value in comparison to this Solicitation. This
    reference was a onetime arrangement between the
    contractor and an individual.”
    VPC of            VPC182        “Prime contractor providing indoor POV         “Reference provided includes customer service, storage,
    Fayetteville      Juan          storage (including maintenance) and            POV processing, and arranging/providing inland
    Villarreal    shipping for one POV in Hope Mills, North      transportation in North Carolina only. The reference
    Carolina. $1,671.03.”                          does not include providing/arranging ocean
    transportation, OCONUS performance, and was a very
    low dollar value in comparison to this Solicitation. This
    reference was a onetime arrangement between the
    contractor and an individual.”
    North American    GAPS          “Individual who developed, established, and    “Reference provided is for an individual’s performance
    Consulting        Donald        instituted operational and administrative      (Ruhi Guven) as a previous President of (GAPS).
    Services          Asdell        processes and programs to operate vehicle      Information provided is not for NACS as a company.”
    processing and factory operations as the
    President of GAPS. $235,000 annual;
    $725,000 life cycle.”
    North American   City & Port    “Prime contractor providing port and        [Not recent]
    Consulting       of Long        terminal operations and logistics needs at
    Services         Beach          the port of Long Beach, CA.”
    Frank
    Colonna
    North American A&R              “Prime contractor reviewing and updating       [Not recent]
    Consulting       Engineering    existing Quality Assurance program to
    Services         Murat          reflect the industry required standards in
    Sehidoglu      Carson, CA.”
    Lincoln Property W9124J-        “Subcontractor who researched, negotiated,  “Reference provided includes customer service in
    Company          09-D-0017      and acquired facilities to support the      reference to acquiring facilities in CONUS only. The
    Joe            contract.”                                  reference does not include providing/arranging ocean or
    Adamczyk                                                   inland transportation, OCONUS performance, POV
    processing, or storage.”
    Lincoln Property Cascades      “Prime contractor who identified needs and “Reference provided includes customer service in
    Company          Technologies, criteria to find the person office spaces in reference to acquiring facilities in CONUS only. The
    Inc.          Washington, D.C. and Northern Virginia.”     reference does not include providing/arranging ocean or
    Alfredo                                                    inland transportation, OCONUS performance, POV
    Casta                                                      processing, or storage.”
    TRANSCOM remarked that Boyle Transportation’s and VPC of Fayetteville’s “Not
    Relevant” references were for too low an amount of money. North American Consulting
    Services’ one recent reference was remarked as not relevant because it was an
    “individual’s performance (Ruhi Guven).” Lincoln Property Company’s two “Not
    Relevant” references were remarked as containing too little scope: “The references
    includes [sic] customer service for acquiring facilities in CONUS only, but do not include
    providing/arranging for inland or ocean transportation, POV processing, storage, or
    OCONUS performance.”
    33
    In reaching an interim past performance confidence determination, the
    TRANSCOM evaluators stated:
    SUMMARY: The Government considered all of the past performance
    above (28 references) in establishing an overall confidence assessment
    rating for IAL. IAL had no VR references for the services required
    (CONUS and OCONUS operations, POV processing, arranging
    for/providing ocean and inland transportation, customer service, and
    storage). as they have not performed the services together in a single long
    term contract of the same magnitude and scope as required in this
    Solicitation. Most significant and of greatest consideration was the Very
    Good – Exceptional performance of one of IALs subcontractors on two R
    efforts of similar scope and magnitude of effort and complexities as this
    solicitation as the efforts covered CONUS and OCONUS operations,
    providing/arranging for inland and ocean transportation, customer service,
    and POV processing. Only storage was not provided under these similar
    efforts. The Government also considered the Satisfactory-Exceptional past
    performance on the SR references, which considered together, reflect
    successful performance of all of the services required by this solicitation
    (CONUS and OCONUS operations, POV processing, arranging
    for/providing ocean and inland transportation, customer service, and
    storage). The Government considered that Horizon, one of IAL’s
    subcontractors, has Unsatisfactory ratings on one reference, however IAL
    satisfactorily addressed the adverse past performance and the rating is of
    minimal concern. The Government did not consider the ten efforts that
    were determined not relevant nor the two determined not recent. The
    offeror has no documented past performance in the area of Small
    Business Subcontracting Utilization, therefore performance in this area is
    unknown and will not be treated favorable [sic] nor unfavorably.
    Although IAL has no VR references as they have not performed a single
    contract of the same magnitude and scope as required in this Solicitation,
    it’ s [sic] R references are considered significant as they include all
    required services with the exception of storage. In addition, IAL and its
    subcontractors combined have provided sufficient references to
    demonstrate successful performance in all individual performance areas
    as required by the solicitation. This gives the Government a reasonable
    expectation the offeror will successfully perform the required effort.
    Therefore, a Confidence Assessment Rating of Satisfactory Confidence
    was assigned.
    (emphasis and capitalization in original). The record indicates that, after the interim
    evaluation discussed above was completed, “[n]o discussions were held, nor revisions
    made” by International Auto Logistics regarding its past performance proposal. The
    Source Selection Evaluation Board signed and approved its final report on October 15,
    2013. In the final report, since International Auto Logistics had made no changes to its
    34
    past performance evaluation, the Source Selection Evaluation Board maintained its
    rating determination from the interim evaluation, and stated: International Auto Logistics’
    “past performance confidence assessment remained Satisfactory Confidence.”
    The same Source Selection Evaluation Board offered the following final
    evaluation for all offerors:
    (emphasis in original). American Auto Logistics received a past performance confidence
    rating of “Substantial Confidence,” and International Auto Logistics received a past
    performance rating of “Satisfactory Confidence.”
    The Source Selection Advisory Council submitted its report reviewing the GPC III
    solicitation on October 16, 2013. The Source Selection Advisory Council performed an
    “integrated assessment” of the various proposals, which “takes into consideration the
    potential tradeoffs in terms of performance confidence assessment ratings and price.”
    The integrated assessment did not consider technical subfactors, “because the factors
    were rated on an Acceptable / Unacceptable basis and all offerors’ proposals were
    rated as Acceptable.” In its integrated assessment, the Source Selection Advisory
    Council compared International Auto Logistics directly with American Auto Logistics:
    IAL received a Satisfactory past performance confidence assessment
    rating, offering a lesser level of confidence in successful contract
    performance when compared to AAL’s proposal, which received a
    Substantial Confidence rating. All services under this requirement for
    which past performance information was requested represent commercial
    services. The lack of a single reference encompassing all performance
    areas resulted in IAL being assigned a lower past performance confidence
    assessment rating (Satisfactory Confidence) than AAL (Substantial
    Confidence). However, the difference between these two ratings is
    mitigated to an extent by the general commercial nature of the contract.
    Offerors have access to the existing shipping lanes for ocean
    transportation using the Government’s Universal Services Contract (USC)
    35
    and Regional Domestic Contracts (RDC); many of the OCONUS VPCs
    are Government-provided; warehousing, vehicle processing space, line-
    haul services, and the IT requirements are also commercially available.
    Although IAL’s past performance was not the same scope as the
    solicitation or AAL’s past performance, it includes the same commercial
    services required with the exception of performing under a single contract.
    Adding volume to a commercial service already being performed presents
    less risk than adding a new service. IAL’s past performance provides the
    Government satisfactory confidence it has the experience that would
    enable IAL to expand its current commercial efforts to meet the
    Government’s requirements. While the solicitation permits the
    Government to award to an offeror with a higher price where superior past
    performance of the higher priced offeror outweighs the cost difference, the
    Government will not pay a price premium that it considers disproportionate
    to the benefits associated with the proposed margin of service superiority.
    The incumbent’s superior past performance, when compared to the price
    and past performance proposals of IAL, does not warrant awarding at the
    higher proposed price. Therefore, IAL’s proposal represents the best
    overall value to the Government.
    The Source Selection Advisory Council, in making its final recommendation to the
    source selection authority, “determined the offeror representing the best value to the
    Government, price and other factors considered, is IAL. Award to IAL is recommended.”
    The source selection authority, Gail Jorgenson, made the final selection and
    signed the Source Selection Decision Document on October 23, 2013. Under the
    “Basis for Award,” the Source Selection Decision Document stated:
    The Government utilized a variation of the Trade-off Source Selection
    Process in accordance with (IAW) the mandatory DOD Source Selection
    Procedures. Specifically, the Government conducted a Past Performance
    Price Tradeoff (PPT) source selection in which competing offerors’ past
    performance history was evaluated on a basis approximately equal to cost
    or price considerations. Award will be made to the offeror deemed
    responsible IAW FAR Part 9, as supplemented, who submitted an
    acceptable Business Proposal, Technical Proposal, and Small Business
    Proposal, and is judged, based on their past performance and total
    evaluated price, to represent the best value to the Government. Offerors
    were notified that this may result in an award to a higher rated, higher
    priced offeror, where the decision is consistent with the evaluation factors
    and the Government reasonably determines that the superior past
    performance of the higher priced offeror outweighs the difference in price.
    Offerors were also notified that the Government will not pay a price
    premium it considers to be disproportionate to the benefits associated with
    the proposed margin of service superiority. Therefore, the Government will
    award the contract to the offeror representing the best value, all factors
    36
    considered in accordance with the solicitation. An integrated assessment
    of the source selection team’s evaluations of price and past performance
    is described below.
    The source selection authority decided to give all the remaining offerors, including
    International Auto Logistics, a “Satisfactory Confidence” past performance rating, in
    agreement with the recommendations from the Source Selection Evaluation Board. The
    source selection authority stated that “the Government has a reasonable expectation
    these offerors will successfully perform the required effort.” The source selection
    authority discussed International Auto Logistics’ past performance evaluation in further
    detail:
    The Government considered 26[11] past performance references in
    establishing an overall confidence assessment rating for IAL. IAL had no
    Very Relevant references for the services required as they have not
    performed the required services together in a single long-term contract of
    the same magnitude and scope as the current requirement. Although IAL
    has no Very Relevant references, its Relevant references are considered
    significant as they include all required services with the exception of
    storage. Most significant and of greatest consideration was the Very Good
    – Exceptional performance of IAL’s subcontractors on two Relevant efforts
    of similar scope and magnitude of effort and complexity as this solicitation,
    which included CONUS and OCONUS operations, providing/arranging for
    inland and ocean transportation, customer service, and POV processing,
    representing all performance areas noted in the solicitation except for
    long-term storage. The Government also considered the Satisfactory-
    Exceptional past performance on the Somewhat Relevant references,
    which considered together, reflect successful performance of all of the
    services required by this solicitation, including long-term storage. The
    offeror has no documented past performance in the area of Small
    Business Subcontracting Utilization, therefore performance in this area is
    unknown and was treated neither favorable [sic] nor unfavorably. Because
    IAL and its subcontractors combined have provided numerous references
    to demonstrate successful performance in individual performance areas
    as required by the solicitation, the Government has a reasonable
    expectation the offeror will successfully perform the required effort;
    therefore, a Confidence Assessment Rating of Satisfactory Confidence
    was assigned.
    11
    Although the source selection authority stated in the Source Selection Decision
    Document that the government had reviewed twenty-six references for International
    Auto Logistics, the Source Selection Evaluation Board stated that it reviewed twenty-
    eight past performance references. A joint comparative chart submitted by the parties
    also indicates that the government reviewed twenty-eight past performance references
    for International Auto Logistics.
    37
    In discussing International Auto Logistics’ “Integrated Assessment” (emphasis
    in original), the source selection authority stated:
    All services under this requirement for which past performance information
    was requested (POV processing, arranging for or providing ocean
    transportation, arranging for or providing inland transportation, customer
    service, and storage) represent commercial services, despite the difficulty
    for offerors other than the incumbent to produce a single, comprehensive
    past performance reference including essentially the same scope and
    magnitude of effort and complexities requested in the solicitation. While
    the lack of a single reference encompassing all performance areas
    resulted in a lower past performance confidence assessment rating, the
    value between Satisfactory Confidence and Substantial Confidence
    ratings regarding actual contract performance is reduced to an extent by
    the general commercial nature of the contract and the prevalence of the
    required services in the commercial marketplace. This includes access to
    existing shipping lanes for ocean transportation, including the use of the
    Government’s Universal Services Contract (USC) and Regional Domestic
    Contracts (RDC); the Government-provided vehicle processing center
    facilities in many of the OCONUS locations; the availability of commercial
    warehousing and vehicle processing center space, availability of
    commercial line-haul services to and from the major POV processing
    centers, and the basic, commercial-based IT requirements. The
    Government also notes IAL’s past performance score reflected the scope
    of its past performance. IAL did not present past performance of the same
    scope as the Government requirement or AAL’s past performance.
    However, while the scope was not the same, the Government notes IAL’s
    past performance includes largely the same commercial services
    conducted by AAL (with the exception of performing under a single
    contract) and includes services IAL demonstrated it has and currently
    performs in the commercial marketplace. Adding volume to a commercial
    service already being performed presents less risk than adding a new
    service. IAL’s past performance provides the Government satisfactory
    confidence that it has the experience that would enable IAL to expand
    current commercial efforts to meet the Government requirements.
    While the Government may award to a higher rated, higher priced offeror,
    where it determines that the superior past performance of the higher
    priced offeror outweighs the associated price premium, the
    aforementioned commercial qualities of the requirements impact the
    extent to which the Government is willing to trade-off increased cost for
    higher-rated past performance. IAL’s TEP is the lowest submitted by any
    38
    offeror and is $38,301,734.66[12] below the next lowest offer. While the
    solicitation permits the Government to award to an offeror with a higher
    price where superior past performance of the higher priced offeror
    outweighs the cost difference, the Government will not pay a price
    premium that it considers disproportionate to the benefits associated with
    the proposed margin of service superiority. The incumbent’s superior past
    performance, when compared to the price and past performance
    proposals of IAL, does not warrant awarding at the higher proposed price.
    Therefore, IAL’s proposal represents the best overall value to the
    Government. Additional rationale for this tradeoff are detailed in the next
    section.
    The source selection authority, within American Auto Logistics’ “Integrated
    Assessment” (emphasis in original), also elaborated further as to why the government
    had concluded that International Auto Logistics was a better candidate for the GPC III
    award:
    AAL was the only offeror to receive a Very Relevant past performance
    rating on any reference submitted, because only AAL submitted evidence
    of providing all of the same services as the current requirement, with
    essentially the same scope and magnitude of effort and complexities,
    under a single contract. This is due to AAL and its subcontractors’ unique
    position of having successfully provided these services for the past 13
    years. As a result, AAL received a Substantial Confidence past
    performance rating. AAL’s proposed price is $38,301,734.66 higher than
    the lowest priced offeror. While the solicitation permits the Government to
    award to an offeror with a higher price, where superior past performance
    of the higher priced offeror outweighs the cost difference, the Government
    will not pay a price premium that it considers disproportionate to the
    benefits associated with the proposed margin of service superiority. In the
    present case, AAL’s higher past performance does not outweigh the
    $38,301,734.66 price premium. A distinguishing difference in the past
    performance rating of AAL and IAL is that AAL’s performance occurred
    under a single contract, and was of the same scope and magnitude as the
    solicited requirement. On the other hand, IAL demonstrated performance
    of similar or the same tasks [sic] under separate contracts, and was not
    the same scope and magnitude of the solicited requirement. In other
    words, both proposals demonstrated successful performance of
    essentially the same commercial services, but only AAL’s performance
    was under a single contract with similar scope. In order to award to AAL,
    the Government would be required to trade-off a $38,301,734.66 price
    premium for award to an offeror whose past performance score is higher
    12
    In a footnote, the source selection authority stated: “All figures represent the price
    differences in the TEPs as evaluated. Actual difference in cost to the Government is
    dependent on POV shipping and storage volume during contract performance.”
    39
    because it performed the same recent and relevant commercial services
    under a single contract versus multiple contracts. Under the current Global
    POV Contract, AAL performs the work of a third-party logistics provider
    and is responsible for dividing and managing work between its
    subcontractors. The experience of providing logistics services for the
    same work (of greater scope) under a single contract versus multiple
    commercial contracts (of lesser scope), for purposes of actual contract
    performance, is not significant enough to justify the higher price. Awarding
    to AAL, with a $38,301,734.66 higher price would represent a price
    premium disproportionate to the benefits associated with the proposed
    margin of service superiority. As detailed above, the primary margin of
    service superiority represented in AAL’s higher past performance score is
    not in specific performance areas, but rather contract integration, which in
    the current commercial marketplace is not worth the $38,301,734.66 price
    premium. Therefore, AAL does not represent the best value to the
    Government.
    In making its “SOURCE SELECTION DECISION” (emphasis in original), the
    source selection authority maintained that:
    In accordance with the solicitation, which indicated that past performance
    would be evaluated on a basis approximately equal to price, I have
    determined that the additional cost of $38,301,734.66 is not proportionate
    to the benefit associated with the higher past performance rating which
    was based on the fact that AAL had successfully performed the current
    effort for the services required under this solicitation under a single
    contract.
    The source selection authority concluded that “[i]t is, therefore, my decision that the
    proposal submitted by IAL represents the best value to the Government.” Contract
    HTC711-14-D-R025 was awarded to International Auto Logistics, LLC on October 24,
    2013.
    American Auto Logistics filed a post-award bid protest at the GAO on November
    1, 2013. In its protest to the GAO, American Auto Logistics argued that: (1)
    TRANSCOM’s “evaluation of IAL's proposal under the Technical factor was
    unreasonable because IAL's technical approach could not have effectively
    demonstrated its ability to comply with the PWS requirements . . . ;” (2) “IAL's past
    performance rating was unwarranted given its extremely limited and largely irrelevant
    experience in providing the required range of services of similar scope, magnitude of
    effort, and complexity;” (3) “TRANSCOM's price realism assessment of IAL's proposal
    was inadequate because specific elements of IAL's lower pricing cannot reflect a clear
    understanding of the requirements . . . ;” (4) “TRANSCOM failed to conduct a
    reasonable performance/price tradeoff in making its source selection decision, and
    effectively and improperly converted the specified best value tradeoff criteria to a
    lowest-priced, technically-acceptable award scheme;” and (5) that TRANSCOM
    40
    improperly evaluated International Auto Logistics’ technical proposal, because
    TRANSCOM “failed to recognize that IAL poses an unacceptable security risk due to its
    ties to the Unification Church . . . which has made various investments in North Korea
    (Pyonghwa Motors Co., KumGangSan International Group and Botongkang Hotel and
    Golf Course in Pyongyang) and have extensive economic ties to the North Korean and
    Chinese governments.” In a footnote, American Auto Logistics claimed that “lAP is
    owned by Panda Motors, Inc.(also [sic] known and doing business as Panda
    Development Company (China)), which is in turn owned and controlled by the
    Unification Church.”
    TRANSCOM filed its agency report on November 26, 2013. In its response to the
    agency report filed at the GAO, American Auto Logistics dropped its first and third
    claims, regarding TRANSCOM’s evaluation of International Auto Logistics’ “technical
    approach” and TRANSCOM’s price realism analysis. American Auto Logistics
    maintained, and elaborated on, its claim that TRANSCOM’s past performance
    assessment was flawed, and explained that International Auto Logistics’ two “Relevant”
    references for Global Auto Logistics were actually not relevant. Protestor alleged first
    that the references were invalid because they came from a sister organization, Trans
    Global Auto Logistics Europe,13 not Global Auto Logistics itself. American Auto Logistics
    also alleged at the GAO that “[e]ven assuming it was appropriate to consider the past
    performance of TGAL-E [Trans Global Auto Logistics Europe], neither the Allied
    Contract nor the Volkswagen Contract warranted a “Relevant” rating under the RFP's
    definitions.” (footnote omitted). American Auto Logistics also maintained that
    TRANSCOM “gave credit to TGAL's key personnel in assigning it Relevant ratings -
    even though the RFP’s evaluation criteria do not allow for past performance credit with
    respect to key personnel.” Finally, American Auto Logistics maintained that Global Auto
    Logistics’ past performance references could not be significant, as, allegedly, “GAL was
    proposed to perform no more than $3-4 million per year of the contract's scope,
    equating to less than two percent of the total contract value,” and therefore was a minor
    subcontractor. American Auto Logistics also questioned the source selection authority’s
    13
    This is the first instance in the record in which “Trans Global Auto Logistics Europe” is
    mentioned as a separate entity from Trans Global Auto Logistics. Earlier, in its proposal,
    International Auto Logistics appears to have referred to the entity as its “European
    branch” and “European offices.” According to an exhibit filed by protestor during the
    GAO protest, protestor claimed that “[t]he most recent (and only) list of shareholders
    available from the corporate registry is dated February 2, 2007, lists the following four
    entities and individuals as each owning 25% of Trans Global Logistics Europe:”
       Trans Global Logistics Inc. Texas (25%)
       Frank Hollmann (25%)
       MIRASCON Versicherungsmakler GmbH, KoIn (25%)
       Joachim Wetz (25%)
    (footnote omitted).
    41
    conclusion regarding the other “Somewhat Relevant” references in the International
    Auto Logistics proposal, focusing in particular on the references regarding the
    solicitation of “POV Processing Services,” “Inland Transportation Services,” and “Ocean
    Transportation Services.” (emphasis in original). Protestor contended at the GAO that
    International Auto Logistics, due to its alleged lack of experience, could give “at best a
    ‘low expectation,’ that IAL will successfully perform the GPC III requirements.”
    In its response to the TRANSCOM agency report, American Auto Logistics also
    maintained that, “[i]n view of the numerous flaws in TRANSCOM's evaluation of IAL's
    past performance proposal, therefore,” “TRANSCOM's past performance/price tradeoff
    and source selection decision were necessarily flawed and unreasonable.” American
    Auto Logistics contended that “the SSA's integrated assessment explicitly discounted
    the differences in the AAL and IAL past performance ratings from the outset based
    merely on the ‘nature of the contract.’” According to American Auto Logistics, “[q]uite
    simply, the SSA did not have the authority to reduce the difference between a
    Substantial Confidence rating and Satisfactory Confidence rating in the context of
    making the award decision based on the commercial nature of the contract.” (emphasis
    in original). In addition, American Auto Logistics maintained that “IAL's Significant Ties
    To North Korea, China And The Unification Church Are Very Real And Pose
    Security Risks,” and attached to its comments a report by Stroz Friedberg LLC,
    detailing International Auto Processing’s alleged ties to the Unification Church, North
    Korea, and China. (emphasis in original).
    International Auto Logistics intervened in the protest at the GAO. International
    Auto Logistics submitted comments to the agency report and also provided an affidavit
    from Kay Lester of Global Auto Logistics, to explain the relationship between Global
    Auto Logistics, Trans Global Auto Logistics, and Trans Global Auto Logistics Europe.
    The affidavit stated in relevant part:
    I [Kay Lester] am the President and owner of Trans Global Auto Logistics,
    Inc., (“TGAL”), a Woman-Owned Small Business (“WOSB”), a position I
    have held since 2002. . . . I am also the President and owner of Global
    Auto Logistics, LLC (“GAL”), a WOSB, a position I have held since GAL
    was formed in early 2013 for the purpose of participating on support
    contracts with the U.S. Government. My duties for these companies
    consist of overseeing and managing day-to-day and overall operations.
    ...
    Trans Global Logistics Europe (“TGALE”), GmbH, is a subsidiary of TGAL,
    TGALE was formed in 2005 to provide TGAL’s customer base with a
    variety of support throughout Europe, including port handling, customs
    clearance services, general freight handling, trucking / inland
    transportation and logistics support throughout Europe. I am a principal of
    TGALE. I have been intimately involved with TGALE since its formation.
    After forming TGALE, I opened the European office, made all hiring
    42
    decisions, conducted all training, and negotiated all inland agency, port
    services, and inland transportation service agreements. Having fully
    developed the infrastructure, I continue to manage all day-to-day
    operations with my partner Joachim Wetz. TGALE will make all of its
    resources and assets available to GAL and TGAL in the performance of
    the GPC III contracting effort, particularly in light of TGAL’s anticipated
    contractual role in performing the aforementioned services in and
    throughout Europe.
    International Auto Logistics also provided an affidavit from Mr. Wetz, which
    stated in relevant part:
    Trans Global Logistics Europe GmbH (“TGALE”), is a subsidiary of TGAL.
    I am the General Manager of Trans Global Logistics Europe GmbH
    (“TGALE”) and manage day-to-day operations with my business partner
    Sandra K. Lester. TGALE was formed in 2005 to provide TGAL’s
    customer base general freight trucking and transportation, inland
    transportation, and logistics support through Europe. TGALE will make all
    of its resources and assets available to GAL and TGAL in performance of
    the GPC III contracting effort, particularly in light of TGAL’s anticipated
    contractual role in performing the aforementioned services in and
    throughout Europe.
    The GAO denied American Auto Logistics’ protest, on January 30, 2014.
    Regarding protestor’s past performance claim, the GAO stated that “[t]he evaluation of
    past performance, including the agency’s determination of the relevance and scope of
    an offeror’s performance history to be considered, is within the sound discretion of the
    contracting agency.” Regarding American Auto Logistics’ claim that Global Auto
    Logistics’ past performance references were performed allegedly by Trans Global Auto
    Logistics Europe, the GAO stated: “It is well settled that an agency may rely on the
    performance of a parent or sister company where, as here, resources and key
    personnel are anticipated to be relied on during performance.” (citing Serco, Inc., B-
    406683, 
    2012 WL 3298132
    (Comp. Gen. Aug. 3, 2012), and Ecompex, Inc., B-
    292865.4, 
    2004 WL 1675519
    (Comp. Gen. June 18, 2004)). The GAO further stated
    that “IAL emphasized that GAL and its sister company [Trans Global Auto Logistics]
    shared common ownership and that the sister company’s president and owner,
    European managing partner, and key personnel would be supporting GAL in its
    performance of this contract.” (footnote omitted). The GAO also explained that,
    “[a]lthough the protester maintains that the European ‘affiliate’ is a separate and distinct
    entity from the sister company, the protester’s own evidence shows that the ‘affiliate’
    was formed to support and serve the customer base of the sister company.” In addition,
    the GAO found no issue with the agency’s consideration of Global Auto Logistics’ past
    performance references,
    even though the references did not perform all of the work required here
    under one contract, and even though GAL is expected to perform only a
    43
    relatively small portion of the work on the contract. The RFP did not
    require that each reference have experience performing all of the required
    work, or all of the work under one contract.
    The GAO also addressed American Auto Logistics’ “attempts to diminish the relevancy
    of several of the somewhat relevant contracts the agency considered in evaluating IAL’s
    performance,” stating that:
    The protester again bases its complaint on the fact that none of the
    referenced contracts involved performing all of the requirements of the
    RFP under a single contract. . . . We have reviewed each of the
    challenged references and find that the record supports the agency’s
    relevancy determination as well as the agency’s conclusion that,
    collectively, all of the references provided the agency with satisfactory
    confidence that IAL would successfully perform the contract.
    Regarding American Auto Logistics’ claim that the performance price tradeoff
    was unreasonable, the GAO stated:
    At the heart of the protester’s complaints is its belief that the agency is not
    justified in selecting a lower priced contractor given the protester’s
    superior record of performance. As noted above, the agency disagreed.
    . . . As the agency explains, the services procured here were commercial
    services that are available in the commercial marketplace. Thus, the IAL
    team’s performance under separate smaller contracts, in the agency’s
    eyes, was relevant to demonstrating satisfactory performance, and AAL’s
    superior performance did not warrant the added cost in the commercial
    marketplace.
    (footnote omitted). The GAO added, “[i]n sum, we find unobjectionable the agency’s
    conclusion that, although the protester had a superior record of performance, that
    superiority was not worth a price premium of $38 million.” Finally, the GAO addressed
    the claim regarding the Unification Church, North Korea, and China in a footnote, stating
    that “[t]he agency responds that it is not aware of any connection between IAL and
    North Korea, China, or the Unification Life Church. Further, the agency notes that
    protester acknowledges that IAL submitted an acceptable information assurance and
    cybersecurity plan,” and that the agency had not violated any laws or regulations in this
    regard. (internal citations omitted). The GAO concluded that the “protester’s allegations
    regarding IAL’s possible relationships do not provide a basis for our Office to sustain its
    protest.”
    Protestor filed suit in this court on February 5, 2014, alleging that “TRANSCOM's
    past performance evaluation methodology was unreasonable and contrary to the criteria
    in the RFP. According to the protestor, TRANSCOM failed to evaluate each past
    performance reference provided by IAL and its subcontractors to determine its similarity
    in terms of scope, magnitude of effort and complexities to the GPC III solicitation
    44
    requirements.” Protestor maintains, as it did at the GAO, that “[t]he two Relevant ratings
    assigned to the contract references provided for subcontractor GAL/TGAL were
    improper and inconsistent with the RFP's criteria . . . .” Moreover, protestor argues in
    this court that TRANSCOM “also failed to properly apply the RFP relevancy criteria
    when evaluating the past performance references for IAP and several of IAL's other
    named subcontractors.”
    Protestor also argues:
    TRANSCOM's source selection decision was also substantially flawed,
    and contrary to the RFP and applicable law, because it diminished the
    value of AAL's Substantial Confidence rating, as compared to IAL's
    Satisfactory Confidence rating, on the basis that certain of the service
    elements of the GPC III requirement are available in the commercial
    marketplace, that IAL had demonstrated that is [sic] has and currently
    performs all of the GPC III service elements in the commercial
    marketplace, and that “adding volume to a commercial service already
    being performed presents less risk than adding a new service.”
    Although not presented in the complaint, in a hearing before this court, protestor
    raised a third protest ground, that International Auto Logistics has subcontracted with an
    allegedly “fairly notoriously debarred company,” under the name Agility International or
    Agility Defense and Government Services. Protestor subsequently elaborated on its
    third ground in writing, stating that “International Auto Logistics, LLC intends to
    subcontract with, or otherwise use the services of, an Agility business unit that is
    currently on the excluded parties list in the System for Award Management for purposes
    of performing certain portions of the GPC III contract at issue in this protest.” Defendant
    maintains, in a February 19, 2014 status report, that “Agility is not listed as a
    subcontractor in International Auto Logistics’ proposal for the contract at issue,” and
    that, “as of February 18, 2014, Agility is not listed as suspended or debarred in the
    System for Award Management and is eligible to receive Government contracts.”
    Nonetheless, protestor contends that defendant did not perform sufficient research on
    the issue, because there are “hundreds of Agility-affiliated companies that have been
    suspended from contracting with the U.S. Government,” and that although intervenor’s
    counsel claimed that they “knew nothing about what any unspecified Agility entity was
    ‘doing or why it is doing it,’” intervenor’s counsel “also represent[s] the two Agility
    companies that challenged their suspensions before the U.S. District Court for the
    Northern District of Alabama.” (footnote omitted).
    Protestor sought “injunctive and declaratory relief prohibiting TRANSCOM and
    IAL from proceeding with performance of the GPC III Contract awarded to IAL,” and
    submitted motions for both a temporary restraining order and preliminary injunction
    regarding the GPC III contract. Protestor also sought a finding that the source selection
    decision was “arbitrary and capricious, an abuse of discretion, and contrary to the RFP's
    criteria and applicable law,” and requested an order from the court “requiring
    TRANSCOM to conduct a new evaluation of IAL's past performance proposal and make
    45
    a new source selection decision in strict accordance with the RFP and applicable law.”
    The parties and the court agreed to proceed on an expedited schedule for the above
    captioned case. The court issued an oral decision indicating to the parties no injunction
    was forthcoming. As noted above, this opinion reduces to writing the oral decision
    previously issued to the parties.
    DISCUSSION
    The Tucker Act grants the United States Court of Federal Claims “jurisdiction to
    render judgment on an action by an interested party objecting to a solicitation by a
    Federal agency for bids or proposals for a proposed contract or to a proposed award or
    the award of a contract or any alleged violation of statute or regulation in connection
    with a procurement or a proposed procurement.” 28 U.S.C. § 1491(a)(1) (2012). In
    order to have standing to sue as an “interested party” under this provision, a
    disappointed bidder must show that it suffered competitive injury or was “prejudiced” by
    the alleged error in the procurement process. See Todd Constr., L.P. v. United States,
    
    656 F.3d 1306
    , 1315 (Fed. Cir. 2011) (To prevail, a bid protester must first “‘show that it
    was prejudiced by a significant error’ (i.e., ‘that but for the error, it would have had a
    substantial chance of securing the contract).’” (quoting Labatt Food Serv., Inc. v. United
    States, 
    577 F.3d 1375
    , 1378, 1380 (Fed. Cir. 2009))); Blue & Gold Fleet, L.P. v. United
    States, 
    492 F.3d 1308
    , 1317 (Fed. Cir. 2007); see also Sci. Applications Int’l Corp. v.
    United States, 
    108 Fed. Cl. 235
    , 281 (2012); Linc Gov’t Servs., LLC v. United States, 
    96 Fed. Cl. 672
    , 693 (2010) (“In order to establish standing to sue, the plaintiff in a bid
    protest has always needed to demonstrate that it suffered competitive injury, or
    ‘prejudice,’ as a result of the allegedly unlawful agency decisions.” (citing Rex Serv.
    Corp. v. United States, 
    448 F.3d 1305
    , 1308 (Fed. Cir. 2006); Statistica, Inc. v.
    Christopher, 
    102 F.3d 1577
    , 1580–81 (Fed. Cir. 1996); Morgan Bus. Assocs., Inc. v.
    United States, 
    223 Ct. Cl. 325
    , 332 (1980); Vulcan Eng’g Co. v. United States, 
    16 Cl. Ct. 84
    , 88 (1988))). In order to establish what one Judge on this court has called
    “allegational prejudice” for the purposes of standing, the bidder must show that there
    was a “substantial chance” it would have received the contract award, but for the
    alleged procurement error. See Linc Gov’t Servs., LLC v. United 
    States, 96 Fed. Cl. at 675
    ; Bannum, Inc. v. United States, 
    115 Fed. Cl. 148
    , 153 (2014); see also Bannum,
    Inc. v. United States, 
    404 F.3d 1346
    , 1358 (Fed. Cir. 2005); Galen Med. Assocs., Inc. v.
    United States, 
    369 F.3d 1324
    , 1331 (Fed. Cir.), reh’g denied (Fed. Cir. 2004); Info.
    Tech. & Applications Corp. v. United States, 
    316 F.3d 1312
    , 1319 (Fed. Cir.), reh’g and
    reh’g en banc denied (Fed. Cir. 2003); Statistica, Inc. v. 
    Christopher, 102 F.3d at 1581
    ;
    Hyperion, Inc. v. United States, 
    115 Fed. Cl. 541
    , 550 (2014) (“The government
    acknowledges that proving prejudice for purposes of standing merely requires
    “allegational prejudice,” as contrasted to prejudice on the merits . . . .”); Archura LLC v.
    United States, 
    112 Fed. Cl. 487
    , 497 (2013); Lab. Corp. of Am. v. United States, 
    108 Fed. Cl. 549
    , 557 (2012). Because standing is a jurisdictional issue, this showing of
    prejudice is a threshold issue. See Corus Grp. PLC. v. Int’l Trade Comm'n, 
    352 F.3d 1351
    , 1357 (Fed. Cir. 2003); Myers Investigative & Sec. Servs., Inc. v. United States,
    
    275 F.3d 1366
    , 1370 (Fed. Cir. 2002).
    46
    Protestor, American Auto Logistics, maintains that it has standing as an
    interested party under 28 U.S.C. § 1491(b)(1), since “Plaintiff's proposal received the
    highest possible past performance rating,” “had the second-lowest evaluated price,” and
    was acceptable in all other evaluation areas. Neither defendant nor intervenor challenge
    protestor’s standing. Given protestor’s position as the second-lowest offeror in terms of
    price and the only offeror with a “Substantial Confidence” past performance rating, the
    court agrees that protestor had a substantial chance of winning the solicitation at issue
    in the above captioned case if it is able to succeed on the merits of the protest.
    Pursuant to Rule 52.1(c) of the Rules of the United States Court of Federal
    Claims (RCFC) (2013), which governs motions for judgment on the administrative
    record, the court’s inquiry is directed to “‘whether, given all the disputed and undisputed
    facts, a party has met its burden of proof based on the evidence in the record.’” Mgmt. &
    Training Corp. v. United States, 
    115 Fed. Cl. 26
    , 40 (2014) (quoting A & D Fire Prot.,
    Inc. v. United States, 
    72 Fed. Cl. 126
    , 131 (2006) (citing Bannum, Inc. v. United States,
    
    404 F.3d 1356
    –57)); see also Eco Tour Adventures, Inc. v. United States, 
    114 Fed. Cl. 6
    , 21 (2013); DMS All-Star Joint Venture v. United States, 
    90 Fed. Cl. 653
    , 661 (2010).
    The Administrative Dispute Resolution Act of 1996 (ADRA), Pub. L. No. 104-320,
    §§ 12(a), 12(b), 110 Stat. 3870, 3874 (1996) (codified at 28 U.S.C. § 1491(b)(1)–(4)
    (2012)), amended the Tucker Act to establish a statutory basis for bid protests in the
    United States Court of Federal Claims. See Impresa Construzioni Geom. Domenico
    Garufi v. United States, 
    238 F.3d 1324
    , 1330–32 (Fed. Cir. 2001). The statute provides
    that protests of agency procurement decisions are to be reviewed under Administrative
    Procedure Act (APA) standards, making applicable the standards outlined in Scanwell
    Laboratories, Inc. v. Shaffer, 
    424 F.2d 859
    (D.C. Cir. 1970), and the line of cases
    following that decision. See, e.g., Res. Conservation Grp., LLC v. United States, 
    597 F.3d 1238
    , 1242 (Fed. Cir. 2010) (“Following passage of the APA in 1946, the District of
    Columbia Circuit in Scanwell Labs., Inc. v. Shaffer, 
    424 F.2d 859
    (D.C. Cir. 1970), held
    that challenges to awards of government contracts were reviewable in federal district
    courts pursuant to the judicial review provisions of the APA.”); Galen Med. Assocs., Inc.
    v. United 
    States, 369 F.3d at 1329
    (citing to Scanwell Laboratories, Inc. v. Shaffer for its
    reasoning that “suits challenging the award process are in the public interest and
    disappointed bidders are the parties with an incentive to enforce the law”); Banknote
    Corp. of Am., Inc. v. United States, 
    365 F.3d 1345
    , 1351 (Fed. Cir. 2004) (“Under the
    APA standard as applied in the Scanwell line of cases, and now in ADRA cases, ‘a bid
    award may be set aside if either (1) the procurement official’s decision lacked a rational
    basis; or (2) the procurement procedure involved a violation of regulation or procedure.’”
    (quoting Impresa Construzioni Geom. Domenico Garufi v. United 
    States, 238 F.3d at 1332
    )); Info. Tech. & Applications Corp. v. United 
    States, 316 F.3d at 1319
    . The United
    States Court of Appeals for the Federal Circuit has stated that the Court of Federal
    Claims’ jurisdiction over “any alleged violation of statute or regulation in connection with
    a procurement or a proposed procurement,” 28 U.S.C. § 1491(b)(1), “provides a broad
    grant of jurisdiction because ‘[p]rocurement includes all stages of the process of
    acquiring property or services, beginning with the process for determining a need for
    property or services and ending with contract completion and closeout.’” Sys.
    47
    Application & Techs., Inc. v. United States, 
    691 F.3d 1374
    , 1381 (Fed. Cir. 2012)
    (quoting Res. Conservation Grp., LLC v. United 
    States, 597 F.3d at 1244
    ) (emphasis in
    original); see also Rockies Exp. Pipeline LLC v. Salazar, 
    730 F.3d 1330
    , 1336 (Fed. Cir.
    2013), reh’g denied (Fed. Cir. 2014); Distributed Solutions, Inc. v. United States, 
    539 F.3d 1340
    , 1345 (Fed. Cir.) (“[T]he phrase, ‘in connection with a procurement or
    proposed procurement,’ by definition involves a connection with any stage of the federal
    contracting acquisition process, including ‘the process for determining a need for
    property or services.’”), reh’g denied (Fed. Cir. 2008); RAMCOR Servs. Grp., Inc. v.
    United States, 
    185 F.3d 1286
    , 1289 (Fed. Cir. 1999) (“The operative phrase ‘in
    connection with’ is very sweeping in scope.”).
    Agency procurement actions should be set aside when they are “arbitrary,
    capricious, an abuse of discretion, or otherwise not in accordance with law,” or “without
    observance of procedure required by law.” 5 U.S.C. § 706(2)(A), (2)(D) (2012);14 see
    14
    The language of 5 U.S.C. § 706 provides:
    To the extent necessary to decision and when presented, the reviewing
    court shall decide all relevant questions of law, interpret constitutional and
    statutory provisions, and determine the meaning or applicability of the
    terms of an agency action. The reviewing court shall—
    (1) compel agency action unlawfully withheld or unreasonably delayed;
    and
    (2) hold unlawful and set aside agency action, findings, and
    conclusions found to be—
    (A) arbitrary, capricious, an abuse of discretion, or otherwise not in
    accordance with law;
    (B) contrary to constitutional right, power, privilege, or immunity;
    (C) in excess of statutory jurisdiction, authority, or limitations, or
    short of statutory right;
    (D) without observance of procedure required by law;
    (E) unsupported by substantial evidence in a case subject to
    sections 556 and 557 of this title or otherwise reviewed on the
    record of an agency hearing provided by statute; or
    (F) unwarranted by the facts to the extent that the facts are subject
    to trial de novo by the reviewing court.
    48
    also Orion Tech., Inc. v. United States, 
    704 F.3d 1344
    , 1347 (Fed. Cir. 2013); COMINT
    Sys. Corp. v. United States, 
    700 F.3d 1377
    , 1381 (Fed. Cir. 2012); Savantage Fin.
    Servs. Inc., v. United States, 
    595 F.3d 1282
    , 1285-86 (Fed. Cir. 2010); Weeks Marine,
    Inc. v. United States, 
    575 F.3d 1352
    , 1358 (2009); Axiom Res. Mgmt., Inc. v. United
    States, 
    564 F.3d 1374
    , 1381 (Fed. Cir. 2009) (noting arbitrary and capricious standard
    set forth in 5 U.S.C. § 706(2)(A), and reaffirming the analysis of Impresa Construzioni
    Geom. Domenico Garufi v. United 
    States, 238 F.3d at 1332
    ); Blue & Gold Fleet, L.P. v.
    United States, 
    492 F.3d 1308
    , 1312 (Fed. Cir. 2007) (“[T]he inquiry is whether the
    [government’s] procurement decision was ‘arbitrary, capricious, an abuse of discretion,
    or otherwise not in accordance with law.’” (quoting 5 U.S.C. § 706(2)(A) (2000)));
    Bannum, Inc. v. United 
    States, 404 F.3d at 1351
    ; Eco Tour Adventures, Inc. v. United
    
    States, 114 Fed. Cl. at 22
    ; Contracting, Consulting, Eng’g LLC v. United States, 
    104 Fed. Cl. 334
    , 340 (2012). “‘In a bid protest case, the agency’s award must be upheld
    unless it is ‘arbitrary, capricious, an abuse of discretion, or otherwise not in accordance
    with law.’” Turner Constr. Co. v. United States, 
    645 F.3d 1377
    , 1383 (Fed. Cir.) (quoting
    PAI Corp. v. United States, 
    614 F.3d 1347
    , 1351 (Fed. Cir. 2010)), reh’g and reh’g en
    banc denied (Fed. Cir. 2011); see also Glenn Def. Marine (ASIA), PTE Ltd. v. United
    States, 
    720 F.3d 901
    , 907 (Fed. Cir. 2013); McVey Co. v. United States, 
    111 Fed. Cl. 387
    , 402 (2013) (“The first step is to demonstrate error, that is, to show that the agency
    acted in an arbitrary and capricious manner, without a rational basis or contrary to
    law.”); PlanetSpace, Inc. v. United States, 
    92 Fed. Cl. 520
    , 531–32 (2010) (“Stated
    another way, a plaintiff must show that the agency’s decision either lacked a rational
    basis or was contrary to law.” (citing Weeks Marine, Inc. v. United 
    States, 575 F.3d at 1358
    )).
    In discussing the appropriate standard of review for bid protest cases, the United
    States Court of Appeals for the Federal Circuit specifically has addressed subsections
    (2)(A) and (2)(D) of 5 U.S.C. § 706, see Impresa Construzioni Geom. Domenico Garufi
    v. United 
    States, 238 F.3d at 1332
    n.5, but the Federal Circuit has focused its attention
    primarily on subsection (2)(A). See COMINT Systems Corp. v. United 
    States, 700 F.3d at 1381
    (“We evaluate agency actions according to the standards set forth in the
    Administrative Procedure Act; namely, for whether they are ‘arbitrary, capricious, an
    abuse of discretion, or otherwise not in accordance with law.’” (quoting 5 U.S.C.
    § 706(2)(A))); Bannum, Inc. v. United 
    States, 404 F.3d at 1351
    ; NVT Techs., Inc. v.
    United States, 
    370 F.3d 1153
    , 1159 (Fed. Cir. 2004) (“Bid protest actions are subject to
    the standard of review established under section 706 of Title 5 of the Administrative
    Procedure Act (‘APA’), 28 U.S.C. § 1491(b)(4) (2000), by which an agency’s decision is
    to be set aside only if it is ‘arbitrary, capricious, an abuse of discretion, or otherwise not
    in accordance with law,’ 5 U.S.C. § 706(2)(A) (2000).” (citations omitted)); Banknote
    Corp. of Am., Inc. v. United 
    States, 365 F.3d at 1350
    (“Among the various APA
    In making the foregoing determinations, the court shall review the whole
    record or those parts of it cited by a party, and due account shall be taken
    of the rule of prejudicial error.
    5 U.S.C. § 706.
    49
    standards of review in section 706, the proper standard to be applied in bid protest
    cases is provided by 5 U.S.C. § 706(2)(A): a reviewing court shall set aside the agency
    action if it is ‘arbitrary, capricious, an abuse of discretion, or otherwise not in accordance
    with law.’” (quoting 5 U.S.C. § 706(2)(A), and citing Advanced Data Concepts, Inc. v.
    United States, 
    216 F.3d 1054
    , 1058 (Fed. Cir.), reh’g denied (Fed. Cir. 2000))); Info.
    Tech. & Applications Corp. v. United 
    States, 316 F.3d at 1319
    (“Consequently, our
    inquiry is whether the Air Force’s procurement decision was ‘arbitrary, capricious, an
    abuse of discretion, or otherwise not in accordance with law.’ 5 U.S.C. § 706(2)(A)
    (2000).”).
    The United States Supreme Court has identified sample grounds which can
    constitute arbitrary or capricious agency action:
    [W]e will not vacate an agency’s decision unless it “has relied on factors
    which Congress has not intended it to consider, entirely failed to consider
    an important aspect of the problem, offered an explanation for its decision
    that runs counter to the evidence before the agency, or is so implausible
    that it could not be ascribed to a difference in view or the product of
    agency expertise.”
    Nat’l Ass’n of Home Builders v. Defenders of Wildlife, 
    551 U.S. 644
    , 658 (2007) (quoting
    Motor Vehicle Mfrs. Ass’n v. State Farm Mut. Auto. Ins. Co., 
    463 U.S. 29
    , 43 (1983));
    see also F.C.C. v. Fox Television Stations, Inc., 
    556 U.S. 502
    , 552 (2009); SKF USA
    Inc. v. United States, 
    630 F.3d 1365
    , 1374 (Fed. Cir. 2011); Ala. Aircraft Indus., Inc.-
    Birmingham v. United States, 
    586 F.3d 1372
    , 1375 (Fed. Cir. 2009), reh’g and reh’g en
    banc denied (Fed. Cir. 2010); In re Sang Su 
    Lee, 277 F.3d at 1342
    (“The agency must
    present a full and reasoned explanation of its decision. . . . The reviewing court is thus
    enabled to perform a meaningful review . . . .”); WHR Grp., Inc. v. United States, 
    115 Fed. Cl. 386
    , 398 (2014); Supreme Foodservice GmbH v. United States, 
    109 Fed. Cl. 369
    , 382 (2013) (applying the standard in a bid protest dispute); Linc Gov’t Servs., LLC
    v. United States, 
    108 Fed. Cl. 473
    , 489 (2012) (same). The United States Supreme
    Court also has cautioned, however, that “courts are not free to impose upon agencies
    specific procedural requirements that have no basis in the APA.” Pension Benefit Guar.
    Corp. v. LTV Corp., 
    496 U.S. 633
    , 654 (1990).
    A disappointed bidder has the burden of demonstrating the arbitrary and
    capricious nature of the agency decision by a preponderance of the evidence. See
    Grumman Data Sys. Corp. v. Dalton, 
    88 F.3d 990
    , 995–96 (Fed. Cir. 1996); Davis Boat
    Works, Inc. v. United States, 
    111 Fed. Cl. 342
    , 349 (2013); Contracting, Consulting,
    Eng’g LLC v. United 
    States, 104 Fed. Cl. at 340
    ; Fulcra Worldwide, LLC v. United
    States, 
    97 Fed. Cl. 523
    (2011). The Federal Circuit has made clear that “[t]his court will
    not overturn a contracting officer’s determination unless it is arbitrary, capricious, or
    otherwise contrary to law. To demonstrate that such a determination is arbitrary or
    capricious, a protester must identify ‘hard facts;’ a mere inference or suspicion . . . is not
    enough.” PAI Corp. v. United 
    States, 614 F.3d at 1352
    (citing John C. Grimberg Co. v.
    United States, 
    185 F.3d 1297
    , 1300 (Fed. Cir. 1999)); see also Turner Constr. Co., Inc.
    50
    v. United 
    States, 645 F.3d at 1387
    ; Sierra Nev. Corp. v. United States, 
    107 Fed. Cl. 735
    , 759 (2012); Filtration Dev. Co., LLC v. United States, 
    60 Fed. Cl. 371
    , 380 (2004).
    Furthermore, to prevail in a bid protest case, the protestor not only must show
    that the government’s actions were arbitrary, capricious, or otherwise not in accordance
    with the law, but the protestor also must show that it was prejudiced by the
    government’s actions. See 5 U.S.C. § 706 (“[D]ue account shall be taken of the rule of
    prejudicial error.”); see also Glenn Def. Marine (ASIA), PTE Ltd. v. United 
    States, 720 F.3d at 907
    (“In a bid protest case, the inquiry is whether the agency's action was
    arbitrary, capricious, an abuse of discretion, or otherwise not in accordance with law
    and, if so, whether the error is prejudicial.”); Linc Gov’t Servs., LLC v. United 
    States, 96 Fed. Cl. at 694
    –96. Recognizing the two-step analysis of bid protest cases, the United
    States Court of Appeals for the Federal Circuit has stated that:
    A bid protest proceeds in two steps. First . . . the trial court determines
    whether the government acted without rational basis or contrary to law
    when evaluating the bids and awarding the contract. Second . . . if the trial
    court finds that the government’s conduct fails the APA review under 5
    U.S.C. § 706(2)(A), then it proceeds to determine, as a factual matter, if
    the bid protester was prejudiced by that conduct.
    Bannum, Inc. v. United 
    States, 404 F.3d at 1351
    ; Eco Tour Adventures, Inc. v. United
    
    States, 114 Fed. Cl. at 22
    ; Archura LLC v. United 
    States, 112 Fed. Cl. at 496
    . In
    describing the prejudice requirement, the Federal Circuit also has held that:
    To prevail in a bid protest, a protester must show a significant, prejudicial
    error in the procurement process. See Statistica, Inc. v. Christopher, 
    102 F.3d 1577
    , 1581 (Fed. Cir. 1996); Data Gen. Corp. v. Johnson, 
    78 F.3d 1556
    , 1562 (Fed. Cir. 1996). “To establish prejudice, a protester is not
    required to show that but for the alleged error, the protester would have
    been awarded the contract.” Data 
    General, 78 F.3d at 1562
    (citation
    omitted). Rather, the protester must show “that there was a substantial
    chance it would have received the contract award but for that error.”
    
    Statistica, 102 F.3d at 1582
    ; see CACI, Inc.-Fed. v. United States, 
    719 F.2d 1567
    , 1574-75 (Fed. Cir. 1983) (to establish competitive prejudice,
    protester must demonstrate that but for the alleged error, “‘there was a
    substantial chance that [it] would receive an award--that it was within the
    zone of active consideration.’”) (citation omitted).
    Alfa Laval Separation, Inc. v. United States, 
    175 F.3d 1365
    , 1367 (Fed. Cir.), reh’g
    denied (Fed. Cir. 1999); see also Glenn Def. Marine (ASIA), PTE Ltd. v. United 
    States, 720 F.3d at 912
    ; Allied Tech. Grp., Inc. v. United States, 
    649 F.3d 1320
    , 1326 (Fed.
    Cir.), reh’g en banc denied (Fed. Cir. 2011); Info. Tech. & Applications Corp. v. United
    
    States, 316 F.3d at 1319
    ; Impresa Construzioni Geom. Domenico Garufi v. United
    
    States, 238 F.3d at 1332
    -33; OMV Med., Inc. v. United States, 
    219 F.3d 1337
    , 1342
    (Fed. Cir. 2000); Advanced Data Concepts, Inc. v. United 
    States, 216 F.3d at 1057
    ;
    51
    Stratos Mobile Networks USA, LLC v. United States, 
    213 F.3d 1375
    , 1380 (Fed. Cir.
    2000).
    In Data General Corp. v. Johnson, the United States Court of Appeals for the
    Federal Circuit wrote:
    We think that the appropriate standard is that, to establish prejudice, a
    protester must show that, had it not been for the alleged error in the
    procurement process, there was a reasonable likelihood that the protester
    would have been awarded the contract . . . . The standard reflects a
    reasonable balance between the importance of (1) averting unwarranted
    interruptions of and interferences with the procurement process and (2)
    ensuring that protesters who have been adversely affected by allegedly
    significant error in the procurement process have a forum available to vent
    their grievances. This is a refinement and clarification of the “substantial
    chance” language of CACI, Inc.-Fed. [v. United 
    States], 719 F.2d at 1574
    .
    Data Gen. Corp. v. Johnson, 
    78 F.3d 1556
    , 1562 (Fed. Cir.), reh’g denied, en banc
    suggestion declined (Fed. Cir. 1996); see also Glenn Def. Marine (ASIA), PTE Ltd. v.
    United 
    States, 720 F.3d at 912
    ; Bannum, Inc. v. United 
    States, 404 F.3d at 1353
    , 1358
    (“The trial court was required to determine whether these errors in the procurement
    process significantly prejudiced Bannum . . . . To establish ‘significant prejudice’
    Bannum must show that there was a ‘substantial chance’ it would have received the
    contract award but for the [government’s] errors” in the bid process. (citing Info. Tech. &
    Applications Corp. v. United 
    States, 316 F.3d at 1319
    ; Alfa Laval Separation, Inc. v.
    United 
    States, 175 F.3d at 1367
    ; Statistica, Inc. v. 
    Christopher, 102 F.3d at 1581
    ; Data
    Gen. Corp. v. 
    Johnson, 78 F.3d at 1562
    ); Advanced Data Concepts, Inc. v. United
    
    States, 216 F.3d at 1057
    (using a “reasonable likelihood” rule); Stratos Mobile Networks
    USA, LLC v. United 
    States, 213 F.3d at 1380
    (using a “substantial chance” test);
    Archura LLC v. United 
    States, 112 Fed. Cl. at 496
    (using a “substantial chance” test);
    Info. Scis. Corp. v. United States, 
    73 Fed. Cl. 70
    , 96 (2006) (using a “substantial
    chance” test), recons. in part, 
    75 Fed. Cl. 406
    (2007).
    Under an arbitrary or capricious standard, the reviewing court should not
    substitute its judgment for that of the agency, but should review the basis for the agency
    decision to determine if it was legally permissible, reasonable, and supported by the
    facts. See Motor Vehicle Mfrs. Ass’n v. State Farm Mut. Auto. Ins. 
    Co., 463 U.S. at 43
    (“The scope of review under the arbitrary and capricious standard is narrow and a court
    is not to substitute its judgment for that of the agency.”); see also Turner Constr. Co.,
    Inc. v. United 
    States, 645 F.3d at 1383
    ; R & W Flammann GmbH v. United States, 
    339 F.3d 1320
    , 1322 (Fed. Cir. 2003) (citing Ray v. Lehman, 
    55 F.3d 606
    , 608 (Fed. Cir.),
    cert. denied, 
    516 U.S. 916
    (1995)). “‘“If the court finds a reasonable basis for the
    agency’s action, the court should stay its hand even though it might, as an original
    proposition, have reached a different conclusion as to the proper administration and
    application of the procurement regulations.”’” Weeks Marine, Inc. v. United 
    States, 575 F.3d at 1371
    (quoting Honeywell, Inc. v. United States, 
    870 F.2d 644
    , 648 (Fed. Cir.
    52
    1989) (quoting M. Steinthal & Co. v. Seamans, 
    455 F.2d 1289
    , 1301 (D.C. Cir. 1971)));
    Norsat Int’l [America], Inc. v. United States, 
    111 Fed. Cl. 483
    , 493 (2013); Davis Boat
    Works, Inc. v. United 
    States, 111 Fed. Cl. at 349
    ; HP Enter. Servs., LLC v. United
    States, 
    104 Fed. Cl. 230
    , 238 (2012); Vanguard Recovery Assistance v. United States,
    
    101 Fed. Cl. 765
    , 780 (2011).
    As stated by the United States Supreme Court:
    Section 706(2)(A) requires a finding that the actual choice made was not
    “arbitrary, capricious, an abuse of discretion, or otherwise not in
    accordance with law.” To make this finding the court must consider
    whether the decision was based on a consideration of the relevant factors
    and whether there has been a clear error of judgment. Although this
    inquiry into the facts is to be searching and careful, the ultimate standard
    of review is a narrow one. The court is not empowered to substitute its
    judgment for that of the agency.
    Citizens to Pres. Overton Park, Inc. v. Volpe, 
    401 U.S. 402
    , 416 (1971), abrogated on
    other grounds by Califano v. Sanders, 
    430 U.S. 99
    (1977); see also U.S. Postal Serv. v.
    Gregory, 
    534 U.S. 1
    , 6-7 (2001); Bowman Transp., Inc. v. Arkansas-Best Freight Sys.,
    
    Inc., 419 U.S. at 285
    ; Co-Steel Raritan, Inc. v. Int’l Trade 
    Comm'n, 357 F.3d at 1309
    (In
    discussing the “arbitrary, capricious, and abuse of discretion otherwise not in
    accordance with the law” standard, the Federal Circuit stated that “the ultimate standard
    of review is a narrow one. The court is not empowered to substitute its judgment for that
    of the agency.” (quotation omitted)); In re Sang Su 
    Lee, 277 F.3d at 1342
    ; Advanced
    Data Concepts, Inc. v. United 
    States, 216 F.3d at 1058
    (“The arbitrary and capricious
    standard applicable here is highly deferential. This standard requires a reviewing court
    to sustain an agency action evincing rational reasoning and consideration of relevant
    factors.” (citing Bowman Transp., Inc. v. Arkansas-Best Freight Sys., 
    Inc., 419 U.S. at 285
    )); Lockheed Missiles & Space Co. v. Bentsen, 
    4 F.3d 955
    , 959 (Fed. Cir. 1993);
    BCPeabody Constr. Servs., Inc. v. United States, 
    112 Fed. Cl. 502
    , 508 (2013) (“The
    court ‘is not empowered to substitute its judgment for that of the agency,’ and it must
    uphold an agency's decision against a challenge if the ‘contracting agency provided a
    coherent and reasonable explanation of its exercise of discretion.’” (quoting Keeton
    Corrs., Inc. v. United States, 
    59 Fed. Cl. 753
    , 755 (2004); Axiom Res. Mgmt., Inc. v.
    United 
    States, 564 F.3d at 1381
    ) (internal citations omitted)), appeal withdrawn, 559 F.
    App’x 1033 (Fed. Cir. 2014); Supreme Foodservice GmbH v. United States, 109 Fed.
    Cl. at 382; Alamo Travel Grp., LP v. United States, 
    108 Fed. Cl. 224
    , 231 (2012); Gulf
    Grp. Inc. v. United States, 
    61 Fed. Cl. 338
    , 351 (2004); ManTech Telecomms. & Info.
    Sys. Corp. v. United States, 
    49 Fed. Cl. 57
    , 63 (2001), aff’d, 30 F. App’x 995 (Fed. Cir.
    2002).
    According to the United States Court of Appeals for the Federal Circuit:
    Effective contracting demands broad discretion. Burroughs Corp. v. United
    States, 
    617 F.2d 590
    , 598 (Ct. Cl. 1980); Sperry Flight Sys. Div. v. United
    53
    States, 
    548 F.2d 915
    , 921, 
    212 Ct. Cl. 329
    (1977); see NKF Eng’g, Inc. v.
    United States, 
    805 F.2d 372
    , 377 (Fed. Cir. 1986); Tidewater
    Management Servs., Inc. v. United States, 
    573 F.2d 65
    , 73, 
    216 Ct. Cl. 69
          (1978); RADVA Corp. v. United States, 
    17 Cl. Ct. 812
    , 819 (1989), aff’d,
    
    914 F.2d 271
    (Fed. Cir. 1990). Accordingly, agencies “are entrusted with a
    good deal of discretion in determining which bid is the most advantageous
    to the Government.” Tidewater Management 
    Servs., 573 F.2d at 73
    , 
    216 Ct. Cl. 69
    .
    Lockheed Missiles & Space Co. v. 
    Bentsen, 4 F.3d at 958-59
    ; see also Res-Care, Inc.
    v. United States, 
    735 F.3d 1384
    , 1390 (Fed. Cir.) (The Department of Labor, “as a
    federal procurement entity, has ‘broad discretion to determine what particular method of
    procurement will be in the best interests of the United States in a particular situation.’”
    (quoting Tyler Constr. Grp. v. United States, 
    570 F.3d 1329
    , 1334 (Fed. Cir. 2009))),
    reh’g en banc denied (Fed. Cir. 2014); Grumman Data Sys. Corp. v. 
    Dalton, 88 F.3d at 995
    ; Kingdomware Techs., Inc. v. United States, 
    107 Fed. Cl. 226
    , 231 (2012)
    (“‘Federal procurement entities have “broad discretion to determine what particular
    method of procurement will be in the best interests of the United States in a particular
    situation.”’” (quoting K-Lak Corp. v. United States, 
    98 Fed. Cl. 1
    , 8 (2011) (quoting Tyler
    Constr. Grp. v. United 
    States, 570 F.3d at 1334
    ))).
    Similarly, the Federal Circuit further has indicated that:
    Contracting officers “are entitled to exercise discretion upon a broad range
    of issues confronting them in the procurement process.” Impresa
    Construzioni Geom. Domenico Garufi v. United States, 
    238 F.3d 1324
    ,
    1332 (Fed. Cir. 2001) (internal quotation marks omitted). Accordingly,
    procurement decisions are subject to a “highly deferential rational basis
    review.” CHE Consulting, Inc. v. United States, 
    552 F.3d 1351
    , 1354 (Fed.
    Cir. 2008) (internal quotation marks omitted). Applying this highly
    deferential standard, the court must sustain an agency action unless the
    action does not “evince[ ] rational reasoning and consideration of relevant
    factors.” Advanced Data Concepts, Inc. v. United States, 
    216 F.3d 1054
    ,
    1058 (Fed. Cir. 2000) (alterations added).
    PAI Corp. v. United 
    States, 614 F.3d at 1351
    ; see also Weeks Marine, Inc. v. United
    
    States, 575 F.3d at 1368-69
    (“We have stated that procurement decisions ‘invoke[ ]
    “highly deferential” rational basis review.’ Under that standard, we sustain an agency
    action ‘evincing rational reasoning and consideration of relevant factors.’” (quoting CHE
    Consulting, Inc. v. United 
    States, 552 F.3d at 1354
    (quoting Advanced Data Concepts,
    Inc. v. United 
    States, 216 F.3d at 1058
    ))); Cohen Fin. Servs., Inc. v. United States, 
    112 Fed. Cl. 153
    , 162 (2013); McVey Co., Inc. v. United 
    States, 111 Fed. Cl. at 402
    .
    The wide discretion afforded contracting officers extends to a broad range of
    procurement functions, including the determination of what constitutes an advantage
    over other proposals. See L-3 Commc’ns EOTech, Inc. v. United States, 
    83 Fed. Cl. 54
    643, 650 (2008) (“The deference afforded to an agency’s decision must be even greater
    when a trial court is asked to review a technical evaluation.”), appeal dismissed, 356 F.
    App’x 390 (Fed. Cir. 2009); Textron, Inc. v. United States, 
    74 Fed. Cl. 277
    , 286 (2008),
    appeal denied, 222 F. App’x 974–96, (Fed. Cir. 2007) (in which the court considered
    technical ranking decisions as “‘minutiae of the procurement process’” not to be second
    guessed by a court (quoting E.W. Bliss Co. v. United States, 
    77 F.3d 445
    , 449 (Fed. Cir.
    1996))). This is because “[t]he evaluation of proposals for their technical excellence or
    quality is a process that often requires the special expertise of procurement officials,
    and thus reviewing courts give the greatest deference possible to these determinations.”
    Beta Analytics Int’l, Inc. v. United States, 
    67 Fed. Cl. 384
    , 395 (2005) (citing E.W. Bliss
    Co. v. United 
    States, 77 F.3d at 449
    ); see also CRAssociates, Inc. v. United States, 
    102 Fed. Cl. 698
    , 717 (2011); Unisys Corp. v. United States, 
    89 Fed. Cl. 126
    , 142 (2009)
    (holding that an agency’s “exercise of such technical judgment and expertise . . . . is
    entitled to the greatest possible deference under E.W. Bliss”). The question is not
    whether the court would reach the same conclusions as the agency regarding the
    comparison of proposals, but, rather, whether the conclusions reached by the agency
    lacked a reasonable basis and, therefore, were arbitrary or capricious, in which case,
    courts have a role to review and instruct. See WorldTravelService v. United States, 
    49 Fed. Cl. 431
    , 441 (2001) (“Therefore, this court’s main task is to ensure that the
    [agency] examined the relevant data and articulated a ‘rational connection between the
    facts found and the choice made.’” (quoting Motor Vehicle Mfrs. Ass’n v. State Farm
    Mut. Auto. Ins. 
    Co., 463 U.S. at 43
    (internal citations omitted))); Cybertech Grp., Inc. v.
    United States, 
    48 Fed. Cl. 638
    , 646 (2001) (“The court recognizes that the agency
    possesses wide discretion in the application of procurement regulations.”).
    The amount of discretion afforded the contracting officer is greater in some
    circumstances as compared to others. For example, in a negotiated procurement,
    contracting officers are generally afforded greater decision making discretion, in
    comparison to their role in sealed bid procurements. See Glenn Def. Marine (ASIA),
    PTE Ltd. v. United 
    States, 720 F.3d at 907
    (“The protestor's burden is greater in
    negotiated procurement, as here, than in other types of bid protests because ‘“the
    contracting officer is entrusted with a relatively high degree of discretion.”’” (quoting
    Galen Med. Assocs., Inc. v. United 
    States, 369 F.3d at 1330
    (quoting Burroughs Corp.
    v. United States, 
    223 Ct. Cl. 53
    , 64, 
    617 F.2d 590
    , 598 (1980)))); Galen Med. Assocs.,
    Inc. v. United 
    States, 369 F.3d at 1330
    (“Because the bid protest at issue here involved
    a ‘negotiated procurement,’ the protestor’s burden of proving that the award was
    arbitrary, capricious, an abuse of discretion, or otherwise not in accordance with law is
    greater than in other types of bid protests.” (citations omitted)); Am. Tel. & Tel. Co. v.
    United States, 
    307 F.3d 1374
    , 1379 (Fed. Cir. 2002) (“Moreover, in a negotiated
    procurement, as in this case, this court has held that the regulations entrust the
    contracting officer with especially great discretion, extending even to his application of
    procurement regulations.”), reh’g en banc denied (Fed. Cir.), cert. denied, 
    540 U.S. 937
    (2003).
    The United States Court of Appeals for the Federal Circuit has explained that
    procurement officials have an even greater degree of discretion when it comes to best-
    value determinations, as compared to deciding on price alone. See Galen Med.
    55
    Assocs., Inc. v. United 
    States, 369 F.3d at 1330
    (noting that because “the contract was
    to be awarded based on ‘best value,’ the contracting officer had even greater discretion
    than if the contract were to have been awarded on the basis of cost alone”); see also
    CHE Consulting, Inc. v. United 
    States, 552 F.3d at 1354
    (citing E.W. Bliss Co. v. United
    
    States, 77 F.3d at 449
    ); Banknote Corp. of Am. Inc. v. United 
    States, 365 F.3d at 1355
    (“It is well-established that contracting officers have a great deal of discretion in making
    contract award decisions, particularly when, as here, the contract is to be awarded to
    the bidder or bidders that will provide the agency with the best value.” (citing TRW, Inc.
    v. Unisys Corp., 
    98 F.3d 1325
    , 1327-28 (Fed. Cir. 1996))); Am. Tel. & Tel. Co. v. United
    
    States, 307 F.3d at 1379
    ; E.W. Bliss Co. v. United 
    States, 77 F.3d at 449
    (“Procurement
    officials have substantial discretion to determine which proposal represents the best
    value for the government.”); Optimization Consulting, Inc. v. United States, 
    115 Fed. Cl. 78
    , 89 (2013); Amazon Web Servs., Inc. v. United States, 
    113 Fed. Cl. 102
    , 110 (2013)
    (“Contracting officers are afforded ‘an even greater degree of discretion when the award
    is determined based on the best value to the agency.’” (quoting Galen Med. Assocs.,
    Inc. v. United 
    States, 369 F.3d at 1330
    )); Akal Sec., Inc. v. United States, 
    103 Fed. Cl. 310
    , 329 (2011) (“The United States Court of Appeals for the Federal Circuit has
    recognized that ‘[p]rocurement officials have substantial discretion to determine which
    proposal represents the best value for the government.’” (quoting E.W. Bliss Co. v.
    United 
    States, 77 F.3d at 449
    )); Blackwater Lodge & Training Ctr., Inc. v. United States,
    
    86 Fed. Cl. 488
    , 514 (2009).
    When the contracting officer’s discretion grows, so does the burden on the
    protestor. As noted in D & S Consultants, Inc. v. United States:
    The protestor’s burden becomes more difficult the greater the degree of
    discretion vested in the contracting officer. DynCorp Int’l v. United States,
    
    76 Fed. Cl. 528
    , 537 (2007). Negotiated procurements afford the
    contracting officer a “breadth of discretion;” “best-value” awards afford the
    contracting officer additional discretion. 
    Id. Therefore, in
    a negotiated,
    best-value procurement, the “protestor’s burden is especially heavy.” 
    Id. D &
    S Consultants, Inc. v. United States, 
    101 Fed. Cl. 23
    , 33 (2011), aff’d, 484 F. App’x
    558 (Fed. Cir. 2012); see also Galen Med. Assocs., Inc. v. United 
    States, 369 F.3d at 1330
    (noting that contracting officers have great discretion in negotiated procurements
    but even greater discretion in best-value determinations than in procurements based on
    cost alone); PHT Supply Corp. v. United States, 
    71 Fed. Cl. 1
    , 11 (2006) (“It is critical to
    note that ‘a protestor’s burden is particularly great in negotiated procurements because
    the contracting officer is entrusted with a relatively high degree of discretion, and
    greater still, where, as here, the procurement is a “best-value” procurement.’” (citations
    omitted)). “It is well-established that contracting officers have a great deal of discretion
    in making contract award decisions, particularly when, as here, the contract is to be
    awarded to the bidder or bidders that will provide the agency with the best value.”
    Banknote Corp. of Am. Inc. v. United 
    States, 365 F.3d at 1355
    (citing TRW, Inc. v.
    Unisys 
    Corp., 98 F.3d at 1327-28
    ; E.W. Bliss Co. v. United 
    States, 77 F.3d at 449
    ;
    Lockheed Missiles & Space Co. v. 
    Bentsen, 4 F.3d at 958
    –59); see also Am. Tel. & Tel.
    56
    Co. v. United 
    States, 307 F.3d at 1379
    ; Lockheed Missiles & Space Co. v. 
    Bentsen, 4 F.3d at 958
    ; Brooks Range Contract Servs., Inc. v. United States, 
    101 Fed. Cl. 699
    , 707
    (2011) (“[A] plaintiff’s burden ‘is elevated where the solicitation contemplates award on a
    “best value” basis.’” (internal citations omitted)); Matt Martin Real Estate Mgmt. LLC v.
    United States, 
    96 Fed. Cl. 106
    , 113 (2010); Serco v. United States, 
    81 Fed. Cl. 463
    , 496
    (2008) (“To be sure, as noted at the outset, plaintiffs have a significant burden of
    showing error in that regard because a court must accord considerable deference to an
    agency’s best-value decision in trading off price with other factors.”).
    Although it is not bound by GAO decisions, the court typically gives respect and
    consideration to GAO decisions. See CBY Design Builders v. United States, 105 Fed.
    Cl. 303, 341 (2012) (citing Centech Grp., Inc. v. United States, 
    554 F.3d 1029
    , 1038 n.4
    (Fed. Cir. 2009) (GAO decisions are “not binding” authority, but may be “instructive in
    the area of bid protests.”)); Kingdomware Techs., Inc. v. United 
    States, 107 Fed. Cl. at 230
    n.2; Orion Tech., Inc. v. United States, 
    102 Fed. Cl. 218
    , 229 n.17 (2011) (“While
    the decisions of the Comptroller General and the boards of contract appeals are not
    binding on the Court of Federal Claims, their analyses may be instructive.”), aff’d, 
    704 F.3d 1344
    (Fed. Cir. 2013). Decisions of the GAO are treated as expert opinions, which
    the court should “prudently consider.” Thompson v. Cherokee Nation of Okla., 
    334 F.3d 1075
    , 1084 (Fed. Cir.), reh’g and reh’g en banc denied (Fed. Cir. 2003), aff'd in part,
    rev’d in part sub nom. Cherokee Nation of Okla. v. Leavitt, 
    543 U.S. 631
    (2005); see
    also Glenn Def. Marine (Asia) PTE Ltd. v. United States, 
    97 Fed. Cl. 568
    , 577
    (2011), dismissed, 
    459 F. App'x 906
    (Fed. Cir. 2011); Global Computer Enters., Inc. v.
    United States, 
    88 Fed. Cl. 350
    , 412 (2009) (“‘Although not binding on this court, GAO
    opinions are properly used for information and guidance, given the GAO's experience
    and expertise.’” (quoting Career Training Concepts, Inc. v. United States, 
    83 Fed. Cl. 213
    , 232 (2008))); Femme Comp Inc. v. United States, 
    83 Fed. Cl. 704
    , 746 (2008);
    Consol. Eng'g Servs., Inc. v. United States, 
    64 Fed. Cl. 617
    , 623 (2005).
    Protestor argues that the decision by TRANSCOM to award the GPC III contract
    to International Auto Logistics was “arbitrary, capricious, an abuse of discretion, or
    otherwise not in accordance with applicable law,” citing to 28 U.S.C. § 1491(b)(4).
    Protestor alleges three protest grounds in support: First, protestor challenges
    TRANSCOM’s award of a “Satisfactory Confidence” past performance rating to
    International Auto Logistics. Second, protestor challenges TRANSCOM’s decision,
    under its integrated assessment and performance price tradeoff, to award the contract
    to the lower-priced International Auto Logistics, despite protestor’s higher past
    performance rating of “Substantial Confidence.” Third, protestor challenges the award to
    International Auto Logistics as in violation of federal procurement laws, because
    International Auto Logistics is allegedly proposing to use a suspended or debarred
    contractor for contract performance.
    Given the complexity of the facts presented before the court, utilizing a joint
    submission submitted by the parties, the court has prepared three charts comparing
    International Auto Logistics’ past performance references with those of American Auto
    Logistics:
    57
    Comparative Chart – TRANSCOM’s Past Performance Evaluation
    of International Auto Logistics
    Continental United States)
    Reference Evaluation by
    Arranging for or Providing
    Arranging for or Providing
    OCONUS (Outside the
    Ocean Transportation
    Inland Transportation
    CONUS (Continental
    Past Performance
    Customer Services
    POV Processing
    United States)
    TRANSCOM
    Relevancy
    Recency
    Storage
    (a) MBUSA Ted                   Somewhat                                                                                                                                                                       Exceptional
    International                        Y                                                               √                √                                                                          √                  √
    Boudalis                         Relevant                                                                                                                                                                      Performance
    Contractor
    Auto
    (b) General Motors              Somewhat                                                                                                                                                                       Very Good
    Prime
    Logistics/                           Y                                                               √                √                                                                          √                  √
    Scott McMillan                   Relevant                                                                                                                                                                      Performance
    International
    (c) Glovis
    Auto                                           Somewhat                                                                                                                                                                       Very Good
    Processing
    America, Inc.         Y                                                               √                √                                                                          √                  √
    Relevant                                                                                                                                                                      Performance
    Glenn Clift
    (a) HTC711-09-D-                Somewhat                                                                                                                                                                       Exceptional
    Y                                     √                         √                                        √                            √                     √
    0039 Bill Lindquist              Relevant                                                                                                                                                                      Performance
    Liberty Global (b) Uniworld Ross               Somewhat                                                                                                                                                                       Exceptional
    Y                                     √                         √                                        √                                                  √
    Logistics      Shrourou                         Relevant                                                                                                                                                                      Performance
    (c) HTC711-09-D-                Somewhat                                                                                                                                                                       Satisfactory
    Y                                     √                         √                                        √                            √                     √
    0039 Kim Crossen                 Relevant                                                                                                                                                                      Performance
    (a) HTC711-11-09-
    Somewhat                                                                                                                                                                       Satisfactory
    D-0037 Kim            Y                                     √                         √                                        √                            √
    Relevant                                                                                                                                                                      Performance
    Crossen
    (b) HTC711- 11-
    Somewhat                                                                                                                                                                       Satisfactory
    Horizon Lines DR012 Kim              Y                                     √                         √                                        √                            √
    Relevant                                                                                                                                                                      Performance
    Crossen
    (c) HTC711- 11-                                                                                                                                                                                                Unsatisfactory
    Somewhat
    DW004 Kim             Y                                     √                         √                                        √                            √                                                  to Satisfactory
    Relevant
    Crossen                                                                                                                                                                                                        Performance
    Global Auto    (a) Allied Contract                                                                                                                                                                                            Exceptional
    Y         Relevant                    √                         √                √                       √                            √                     √
    Logistics/     W6447-ILEA08-35                                                                                                                                                                                                Performance
    Trans Global (b) Volkswagen                                                                                                                                                                                                   Very Good to
    Subcontractors
    Auto           Logistics Andree      Y         Relevant                    √                         √                √                       √                            √                     √                            Exceptional
    Logistics      Brinkmann                                                                                                                                                                                                      Performance
    (a) W9124J- 09-D-               Somewhat                                                                                                                                                                       Very Good
    Y                                                               √                √                                                    √                     √                  √
    0017 Gerard Sovie                Relevant                                                                                                                                                                      Performance
    (b) W9124J-09-D-
    Somewhat                                                                                                                                                                       Exceptional
    0017 DO Fort          Y                                                               √                √                                                    √                     √                  √
    Relevant                                                                                                                                                                      Performance
    SDV            Carson
    Command        (c) W9124J- 09-D-
    Somewhat                                                                                                                                                                       Exceptional
    Source         0017 DO Joint         Y                                                               √                √                                                    √                     √                  √
    Relevant                                                                                                                                                                      Performance
    Base
    (d) W9124J-09-D-                                                                                                                                                                                               Very Good to
    Somewhat
    0017 Angela           Y                                                               √                √                                                    √                     √                  √         Exceptional
    Relevant
    Arwood                                                                                                                                                                                                         Performance
    (a) AT&T Marc                   Somewhat                                                                                                                                                                       Exceptional
    Y                                                               √                                                                     √                     √
    Botindari                        Relevant                                                                                                                                                                      Performance
    Posey
    (b) TS00010203                     Not
    Transport                            Y
    Joe Adamczyk                     Relevant
    Group
    (c) Erhard BMW                     Not
    Y
    John Kapousis                    Relevant
    (a) GSA Ron                        Not
    Boyle                                Y
    Siegel                           Relevant
    Transport-
    (b) M&EC Mike                      Not
    ation                                Y
    Eisenhower                       Relevant
    58
    (a) Arthur                  Not
    Y
    Goodman                   Relevant
    VPC of                                     Not
    (b) Michelle Bandy Y
    Fayetteville                             Relevant
    Not
    (c) Juan Villarreal   Y
    Relevant
    (a) GAPS Donald             Not
    North                                Y
    Asdell                    Relevant
    American
    (b) City & Port of
    Consulting &                         N      -
    Long Beach
    Services
    (c) A&R
    Company                              N      -
    Engineering
    (a) W9124J-09-D-
    Not
    0017 Joe              Y
    Lincoln                                  Relevant
    Adamczyk
    Properties
    (b) Cascades                Not
    Y
    Technologies              Relevant
    59
    Comparative Chart – TRANSCOM’s Past Performance Evaluation
    of American Auto Logistics
    Continental United States)
    Reference Evaluation by
    Arranging for or Providing
    Arranging for or Providing
    OCONUS (Outside the
    Ocean Transportation
    Inland Transportation
    CONUS (Continental
    Past Performance
    Customer Services
    POV Processing
    United States)
    TRANSCOM
    Relevancy
    Recency
    Storage
    (a) DAMT01-03-D-                Very                                                                                                                                                                          Exceptional
    Y                                     √                         √                √                       √                            √                     √                  √
    Contractor
    0184 Willice Doyle             Relevant                                                                                                                                                                       Performance
    American
    Prime
    Auto                                                                                                                                                                                                                          Very Good to
    (b) DAMT01-03-D-
    Logistics                                       Very                                                                                                                                                                          Exceptional
    0184 Krissy          Y                                     √                         √                √                       √                            √                     √                  √
    Relevant                                                                                                                                                                       Performance
    Schneider
    (a) HTC711-12-                                                                                                                                                                                                Exceptional
    Somewhat
    American        DW004 Bill           Y                                     √                         √                                        √                            √                     √                            Performance
    Relevant
    Roll-on Roll-   Lindquist
    off Carrier     (b) HTC711-09-D-               Somewhat                                                                                                                                                                       Satisfactory
    Y                                     √                         √                                        √                            √
    0029 Kim Crossen                Relevant                                                                                                                                                                      Performance
    American                                                                                                                                                                                                                      Exceptional
    (a) DAMT01-03-D-               Somewhat
    Logistics                            Y                                                               √                √                                                    √                     √                  √         Performance
    0184 Willice Doyle              Relevant
    Network
    (a) DAMT01-03-D-               Somewhat                                                                                                                                                                       Very Good
    AP Logistics                         Y                                     √                                          √                       √                            √                     √
    0184 Willice Doyle              Relevant                                                                                                                                                                      Performance
    (a) DAMT01-03-D-                 Very                                                                                                                                                                         Very Good
    Y                                     √                         √                √                       √                            √                     √                  √
    0184 Willice Doyle              Relevant                                                                                                                                                                      Performance
    (b) HTC711-12-                                                                                                                                                                                                Exceptional
    Somewhat
    DW014 Bill           Y                                     √                         √                                        √                            √                     √                            Performance
    Relevant
    Lindquist
    (c) HTC711-11-                                                                                                                                                                                                Exceptional
    Somewhat
    DW005-0014 Bill      Y                                     √                         √                                        √                            √                     √                            Performance
    Relevant
    Lindquist
    Subcontractors
    Matson
    (d) HTC711-11-                                                                                                                                                                                                Satisfactory
    Somewhat
    DR013 Kim            Y                                     √                         √                                        √                            √                                                  Performance
    Relevant
    Crossen
    (e) HTC711-11-                                                                                                                                                                                                Satisfactory
    Somewhat
    DW005 Kim            Y                                     √                         √                                        √                            √                                                  Performance
    Relevant
    Crossen
    (f) HTC711-09-D-               Somewhat                                                                                                                                                                       Satisfactory
    Y                                     √                         √                                        √                            √
    0041 Kim Crossen                Relevant                                                                                                                                                                      Performance
    (a) DAMT01-03-D-               Somewhat                                                                                                                                                                       Exceptional
    Y                                     √                                          √                       √                            √                     √
    0184 Willice Doyle              Relevant                                                                                                                                                                      Performance
    Transcar
    (b) W564KB-12-D-                  Not
    Y
    0014 James D’Attlo              Relevant
    The Pasha       (a) DAMT01-03-D-                 Very                                                                                                                                                                         Exceptional
    Y                                     √                         √                √                       √                            √                     √                  √
    Group           0184 Willice Doyle              Relevant                                                                                                                                                                      Performance
    (a) HTC711-11-                                                                                                                                                                                               Exceptional
    Somewhat
    DW007 Bill          Y                                     √                         √                                        √                            √                     √                            Performance
    Relevant
    Lindquist
    Pasha Hawaii     (b) HTC711-11-                                                                                                                                                                                               Satisfactory
    Somewhat
    Transport        DW007 Kim           Y                                     √                         √                                        √                            √                                                  Performance
    Relevant
    Lines            Crossen
    (c) HTC711-11-                                                                                                                                                                                               Satisfactory
    Somewhat
    DR016 Suzanne       Y                                     √                         √                                        √                            √                                                  Performance
    Relevant
    Mudd-Yarber
    60
    Summary Comparative Chart - TRANSCOM Evaluation
    Number of Past Performance References
    Very                Somewhat      Not         Not
    Relevant
    Relevant               Relevant   Relevant     Recent
    INTERNATIONAL AUTO LOGISTICS
    International Auto
    Logistics/International                          3
    Auto Processing
    Liberty Global Logistics                         3
    Horizon Lines                                    3
    Global Auto Logistics/
    Trans Global Auto                    2
    Logistics
    SDV Command Source                               4
    Posey Transport Group                            1          2
    Boyle Transportation                                        2
    VPC of Fayetteville                                         3
    North American
    Consulting & Services                                       1           2
    Company
    Lincoln Properties                                         2
    TOTAL (28)                           2          14         10           2
    AMERICAN AUTO LOGISTICS
    American Auto Logistics     2
    American Roll-on Roll-off
    2
    Carrier
    American Logistics
    1
    Network
    AP Logistics                                      1
    Matson                      1                     5
    Transcar                                          1          1
    The Pasha Group             1
    Pasha Hawaii Transport
    3
    Lines
    TOTAL (18)                  4                    13          1
    61
    Past Performance Evaluation
    In response to protestor’s challenges of the agency’s past performance
    evaluations, defendant responds that when evaluating past performance in a negotiated
    procurement, this court maintains a highly deferential standard, such that, in order to
    prevail, protestor must demonstrate “‘by a preponderance of the evidence that the
    [source selection authority decision] lacked any rational basis,’” quoting Overstreet Elec.
    Co., Inc. v. United States, 
    59 Fed. Cl. 99
    , 117 (2003), appeal dismissed, 89 F. App’x
    741 (Fed. Cir. 2004). (emphasis and modification in original). Previously, a Judge of the
    United States Court of Federal Claims explained, “[i]n the bid protest context, the
    assignment of a past performance rating is reviewed ‘only to ensure that it was
    reasonable and consistent with the stated evaluation criteria and applicable statutes and
    regulations, since determining the relative merits of the offerors' past performance is
    primarily a matter within the contracting agency's discretion.’” Todd Constr., L.P. v.
    United States, 
    88 Fed. Cl. 235
    , 247 (2009) (quoting Clean Venture, Inc., B-284176,
    
    2000 WL 253581
    , at *3 (Comp. Gen. Mar. 6, 2000)), aff’d, 
    656 F.3d 1306
    (Fed. Cir.
    2011); see also Vanguard Recovery Assistance v. United 
    States, 101 Fed. Cl. at 785
    (It
    is a “‘well-recognized’ principle that ‘an agency's evaluation of past performance is
    entitled to great deference.’” (quoting Al Andalus Gen. Contracts Co. v. United States,
    
    86 Fed. Cl. 252
    , 264 (2009) (citing Westech Int'l, Inc. v. United States, 
    79 Fed. Cl. 272
    ,
    293 (2007)))); SP Sys., Inc. v. United States, 
    86 Fed. Cl. 1
    , 23 (2009) (A “past
    performance evaluation ‘will not be disturbed unless it is unreasonable or inconsistent
    with the terms of the solicitation or applicable statutes or regulations.’” (quoting Consol.
    Eng’g Servs., Inc. v. United 
    States, 64 Fed. Cl. at 637
    )). “‘When the Court considers a
    bid protest challenge to a past performance evaluation conducted in the course of a
    negotiated procurement, “the greatest deference possible is given to the agency.”’”
    FirstLine Transp. Sec., Inc. v. United States, 
    100 Fed. Cl. 359
    , 396 (2011) (quoting
    Univ. Research Co. v. United States, 
    65 Fed. Cl. 500
    , 505 (2005) (quoting Gulf Grp.,
    Inc. v. United 
    States, 61 Fed. Cl. at 351
    )); see also Plasan N. Am., Inc. v. United States,
    
    109 Fed. Cl. 561
    , 572, appeal dismissed (Fed. Cir. 2013); Fort Carson Support Servs. v.
    United States, 
    71 Fed. Cl. 571
    , 598 (2006) (“Evaluation of past performance is ‘within
    the discretion of the contracting agency and will not be disturbed unless it is
    unreasonable or inconsistent with the terms of the solicitation or applicable statutes or
    regulations.’” (quoting Consol. Eng'g Servs. v. United 
    States, 64 Fed. Cl. at 637
    )).
    Likewise, the Court in Seaborn Health Care, Inc. v. United States, wrote:
    A similar deferential standard applies when the Court is reviewing an
    agency's assessment of past performance evaluations. Commissioning
    Solutions Global, LLC v. United States, 
    97 Fed. Cl. 1
    , 9 (2011) (“[I]n cases
    such as this, when a negotiated procurement is involved and at issue is a
    performance evaluation, the greatest deference possible is given to the
    agency—what our Court has called a ‘triple whammy of deference.’”)
    (quoting Gulf Grp., Inc. v. United States, 
    61 Fed. Cl. 338
    , 351 (2004)));
    see also Blackwater Lodge & Training Center Inc. v. United States], 
    86 Fed. Cl. 488
    , 493 (2009) (“mere disagreement” with past performance
    evaluations is insufficient to disturb agency's decision).
    62
    Seaborn Health Care, Inc. v. United States, 
    101 Fed. Cl. 42
    , 48 (2011). Continuing, the
    court stated:
    In evaluating an offeror's past performance, FAR 15.305(a)(2) affords
    agencies considerable discretion in deciding what data is most relevant.
    PlanetSpace Inc. v. United States, 
    92 Fed. Cl. 520
    , 539 (2010). “Thus,
    when evaluating an offeror's past performance, the [contracting officer]
    ‘may give unequal weight,’ or no weight at all, ‘to different contracts when
    [the contracting officer] views one as more relevant than another.’” Linc
    Gov't Servs., LLC v. United States, 
    96 Fed. Cl. 672
    , 718 (2010) (quoting
    SDS Int'l, Inc. v. United States, 
    48 Fed. Cl. 759
    , 769 (2001)).
    Seaborn Health Care, Inc. v. United 
    States, 101 Fed. Cl. at 51
    (modifications in
    original); see also Vanguard Recovery Assistance v. United 
    States, 101 Fed. Cl. at 787
    .
    “The court must especially defer to the agency's technical evaluations, past
    performance ratings, and other ‘minutiae of the procurement process . . . which involve
    discretionary determinations of procurement officials.’” J.C.N. Constr., Inc. v. United
    States, 
    107 Fed. Cl. 503
    , 510 (2012) (quoting E.W. Bliss Co. v. United 
    States, 77 F.3d at 449
    ), subsequent determination, 
    2013 WL 593479
    (Fed. Cl. Feb. 15, 2013). This
    court has determined that, in a negotiated performance, a protestor must overcome a
    “triple whammy of deference by demonstrating by a preponderance of the evidence that
    the SSA lacked any rational basis” to assign a given past performance rating.
    Overstreet Elec. Co., Inc. v. United 
    States, 59 Fed. Cl. at 117
    (emphasis in original); see
    also CGS Adm’rs, LLC v. United States, 
    110 Fed. Cl. 431
    , 450 (2013) (stating that “past
    performance evaluations in this type of procurement are accorded a ‘triple whammy of
    deference’” (quoting Overstreet Elec. Co., Inc. v. United 
    States, 59 Fed. Cl. at 117
    )),
    appeal dismissed, 89 Fed. App’x 741 (Fed. Cir. 2004); Plasan N. Am., Inc. v. United
    
    States, 109 Fed. Cl. at 572
    ; Tech Sys., Inc. v. United States, 
    98 Fed. Cl. 228
    , 243
    (2011). Nonetheless, although highly deferential, the court’s review of an agency’s past
    performance evaluation is neither an automatic endorsement of the agency’s actions
    nor tolerant of observable mistakes. Moreover, each past performance evaluation is
    reviewed on a fact-specific basis.
    Protestor challenges TRANSCOM’s rating of Global Auto Logistics’ two past
    performance ratings as “Relevant.” Protestor contends that it is not Global Auto
    Logistics that performed the efforts discussed in the references, but rather Trans Global
    Auto Logistics Europe, which protestor alleges is a “separate legal entity with different
    ownership.” Protestor maintains that “an agency may only attribute to the offeror the
    past performance of an affiliate where the proposal demonstrates that the resources of
    the affiliate will be provided or relied upon for contract performance such that the
    affiliate will have meaningful involvement in contract performance,” citing in support
    Femme Comp, Inc. v. United 
    States, 83 Fed. Cl. at 747
    . Protestor claims that “neither
    TRANSCOM nor Intervenor has disputed the plain fact that Trans Global-Europe is a
    separate legal entity from, and not just a branch office of, Trans Global, and it is
    nowhere identified in Intervenor’s proposal,” by name. Protestor notes that the
    63
    “Intervenor's proposal does not even reference Trans Global-Europe, let alone commit
    Trans Global-Europe's unidentified workforce, facilities or other resources to the
    performance of any part of the GPC III Contract.” Protestor further contends that “the
    vague references to having a European branch office cannot be reasonably construed
    as referring specifically to Trans Global Logistics Europe because there are no less than
    six different European ‘partners’ named on the website of Trans Global Auto
    Logistics.”15 Therefore, according to protestor, TRANSCOM had no basis on which to
    conclude that Trans Global Auto Logistics Europe was “an entity having involvement
    with Intervenor's team or future contract performance.” Protestor also cites to Health Net
    Federal Services, LLC, B-401652.3, 
    2009 WL 3843162
    (Comp. Gen. Nov. 4, 2009), in
    which the protestor alleges the GAO held that an “agency improperly considered the
    past performance of corporate affiliates where the proposal provided no insight
    regarding which specific entities had performed the contracts referenced in the past
    performance proposal.” Protestor also cites to IAP World Services, Inc.; EMCOR
    Government Services, Inc., B-407917.2, 
    2013 WL 3817472
    (Comp. Gen. July 10,
    2013), and Perini/Jones, Joint Venture, B-285906, 
    2000 WL 33741037
    (Comp. Gen.
    Nov. 1, 2000), for the proposition that a mere statement by a subsidiary’s parent cannot
    bind the subsidiary to perform on a contract.
    In response, defendant argues that, “[t]he awardee’s proposal plainly identified
    Global Auto Logistics with its sister company, Trans Global Auto Logistics, as a
    subcontractor,” and that the two companies “had entered into a teaming agreement.”
    Defendant admits that “[p]erhaps at the outset the awardee could have stated more
    clearly the relationship between Global Auto Logistics and Trans Global Auto Logistics,”
    but that, in any event, International Auto Logistics’ responses to the evaluation notices
    made clear that Trans Global Auto Logistics has a “firm and lasting commitment to
    support its sister company Global Auto Logistics,” and that Global Auto Logistics “will
    have at its complete disposal TGAL's vast resources.” Defendant further maintains that
    the third entity, Trans Global Auto Logistics Europe, also “figures prominently in the
    awardee’s proposal,” through references to Trans Global Auto Logistics’ European
    branch offices. Defendant further notes that, in the International Auto Logistics proposal,
    “[t]he awardee identified Mr. Joachim ‘Joe’ Wetz as both General Manager of Trans
    Global Auto Logistics and Vice President of its European operations.” Defendant argues
    that, therefore, it was “not unreasonable for the evaluators to conclude that Trans
    Global Auto Logistics Europe is simply the European branch of Trans Global Auto
    Logistics repeatedly referenced in the awardee’s proposal.” Additionally, defendant
    points out that at the GAO, International Auto Logistics provided affidavits from Ms.
    Lester and Mr. Wetz affirming that “Trans Global Auto Logistics Europe is a ‘subsidiary’
    of Trans Global Auto Logistics,” with all of its resources made available to both Global
    Auto Logistics and Trans Global Auto Logistics. Defendant maintains that these
    15
    Protestor notes that “Trans Global's website identifies six different European
    ‘Partners,’ including: Trans Global-Europe in Germany; TransGlobal Logistics UK in the
    United Kingdom; Amphion Global Logistics in Greece; International Transport Co SRL
    in Italy; B&B Expedite BV in The Netherlands; and Complete Marine Freight in Spain.”
    (emphasis in original).
    64
    commitments, made in the intervenor’s proposal, in the evaluation notice responses,
    and at the GAO, were sufficient to allow TRANSCOM to consider Trans Global Auto
    Logistics Europe’s past performance references when evaluating intervenor’s proposal.
    Defendant relies on the GAO decision in the above captioned protest, as well as
    the GAO decision in IAP World Services, Inc.; EMCOR Government Services, 
    2013 WL 3817472
    , for the proposition that, when assessing a past performance reference, “‘[t]he
    relevant consideration is whether the resources of the parent or affiliated company—its
    workforce, management, facilities, or other resources—will be provided or relied upon
    for contract performance such that the parent or affiliate will have meaningful
    involvement in contract performance.’” (quoting 
    id. at *6)
    (emphasis in original).
    Defendant adds that, in IAP World Services, Inc.; EMCOR Government Services, the
    GAO wrote: “‘[I]t is appropriate to consider an affiliate’s performance record where the
    affiliate will be involved in the contract effort or where it shares management with the
    offeror,’” but also noted that “‘it is inappropriate to consider an affiliate’s record where
    that record does not bear on the likelihood of successful performance by the offeror.’”
    (quoting id.) (emphasis in original). Defendant also quotes from Femme Comp Inc. v.
    United 
    States, 83 Fed. Cl. at 747
    , for the proposition that an affiliated company’s past
    experience can be attributed when the proposal demonstrates that the “‘resources of
    the parent or affiliated company will affect the performance of the offeror.’”
    Intervenor agrees with defendant’s arguments, and adds, once again, citing
    Femme Comp, 
    83 Fed. Cl. 704
    , that “the procuring agency need not explicitly make a
    determination on the relationship where there is no reason to question it,” (citing 
    id. at 746),
    and “‘[t]he fact that the [affiliated] corporations were not expressly listed as
    subcontractors is immaterial; there is no requirement that an offeror must designate its
    affiliated corporations as subcontractors in order to officially commit their resources to
    the performance of a contract.’” (quoting 
    id. at 747)
    (modification in original). Intervenor
    further contends that “[a] company is not required to team with its affiliates where the
    affiliate’s assets and resources will be made available during contract performance,”
    again citing to Femme Comp for support. Intervenor supports defendant’s position that,
    based on the record, “International’s proposal clearly demonstrated both: (1) Global
    Auto Logistics’/Trans Global Auto Logistics’ affiliation with Trans Global Logistics
    Europe; and (2) Global Auto Logistics’/Trans Global Auto Logistics’ intent to use Trans
    Global Logistics Europe in contract performance.” The intervenor also notes, “Global
    Auto Logistics/Trans Global Auto Logistics did not distinguish between the U.S. and
    European affiliates.”
    Evaluations of past performance are governed by FAR 15.305 (2013), which
    instructs that agency personnel, “should take into account past performance information
    regarding predecessor companies, key personnel who have relevant experience, or
    subcontractors that will perform major or critical aspects of the requirement when such
    information is relevant to the instant acquisition.” FAR 15.305(2)(iii). As a Judge of this
    court held in Femme Comp, “‘[a]n agency properly may attribute the experience or past
    performance of a parent or affiliated company to an offeror where the firm's proposal
    demonstrates that the resources of the parent or affiliated company will affect the
    65
    performance of the offeror.’” Femme Comp Inc. v. United 
    States, 83 Fed. Cl. at 747
    (quoting Hot Shot Express, Inc., B-290482, 
    2002 WL 1831022
    , at *2 (Comp. Gen. Aug.
    2, 2002)); see also Linc Gov’t Servs., LLC v. United 
    States, 96 Fed. Cl. at 722
    . The
    GAO has also explained in Hot Shot Express that where
    no provision in the solicitation precludes offerors from relying on the
    resources of their corporate parent or affiliated companies in performing
    the contract, and an offeror represents in its proposal that resources of a
    related company will be committed to the contract, the agency properly
    may consider those resources in evaluating the proposal.
    Hot Shot Express, Inc., 
    2002 WL 1831022
    , at *2 (citing Physician Corp. of Am., B-
    270698, 
    1996 WL 191140
    (Comp. Gen. Apr. 10, 1996)). In PlanetSpace, Inc. v. United
    States, the rationale behind allowing the source selection authority discretion in
    choosing whether or not to evaluate the affiliate or parent was explained as follows:
    At the outset, it is important to note that what does or does not constitute
    “relevant” past performance falls within the SSA's [source selection
    authority’s] considered discretion. See FAR 15.305(a)(2)(ii) (“The [SSA]
    shall determine the relevance of similar past performance information.”). . .
    The Office of Federal Procurement Policy's (“OFPP”) guidance to
    agencies is in accord, encouraging agencies to consider the past
    performance of key management personnel and subcontractors to “reduce
    [ ] the chance of needing to neither reward nor penalize an offeror with no
    other relevant past performance information” under FAR 15.305(a)(2)(iv).
    Best Practices for Collecting and Using Current and Past Performance
    Information, ch. 3 (Office of Fed. Procurement Policy, et al. 2000) (internal
    quotation marks omitted).
    PlanetSpace, Inc. v. United 
    States, 92 Fed. Cl. at 539
    .
    In the above captioned protest, International Auto Logistics gave sufficient
    information in its proposal and later responses to the evaluation notices to allow
    TRANSCOM to reasonably conclude that Trans Global Auto Logistics would be working
    with Global Auto Logistics to perform the GPC III contract, if the contract were to be
    awarded to the intervenor. When listing subcontractors in its proposal, International
    Auto Logistics mentioned the two companies together, as “Trans Global Auto
    Logistics/Global Auto Logistics.” In its description of the subcontractor, International
    Auto Logistics made clear that Global Auto Logistics and Trans Global Auto Logistics
    “share[] common ownership” and that Global Auto Logistics “was formed as a special
    purpose company, with the goal of participating in bidding and obtaining support
    contracts with the U.S. Government. GAL relies on TGAL and its principals for its past
    performance.” Therefore, it was reasonable for TRANSCOM to conclude that both
    companies proposed were to be involved as subcontractors in the GPC III contract
    performance, even if other parts of the proposal named only Global Auto Logistics as
    the subcontractor. In addition, in response to an evaluation notice from TRANSCOM,
    66
    International Auto Logistics attached a letter from Trans Global Auto Logistics, stating,
    in relevant part:
    This letter confirms Trans Global Auto Logistics (TGAL) firm and lasting
    commitment to support its sister company Global Auto Logistics (GAL)
    both of which are controlled by Kay Lester to the fullest extent. GAL will
    have at its complete disposal TGAL's vast resources in the areas of;
    freight forwarding,2nd [sic] POV movement, NVOCC (Non-Vessel Owning
    Common Carrier), warehousing, trucking, global operations network,
    systems, operational transportation logistics policies and procedures,
    human resources, and financial backing to meet any challenge and insure
    GAL compliance with the requirements as defined under the GPCIII PWS.
    This letter further supports the agency’s determination that Trans Global Auto Logistics
    would have “meaningful involvement” in Global Auto Logistics’ proposed contract
    performance, see Linc Gov’t Servs., LLC v. United 
    States, 96 Fed. Cl. at 722
    , and
    demonstrates “that the resources of the parent or affiliated company will affect the
    performance of the offeror.” See Femme Comp Inc. v. United 
    States, 83 Fed. Cl. at 747
    (internal quotation omitted).
    International Auto Logistics’ proposal does not explicitly mention Trans Global
    Auto Logistics Europe, although the proposal does state that Trans Global Auto
    Logistics has “European offices,” and that Mr. Wetz, one of the key personnel
    committed to the GPC III effort is General Manager and Vice President of the
    “Transglobal Auto Shipping European Branch.” The first time Trans Global Auto
    Logistics Europe is mentioned as a separate entity from Trans Global Auto Logistics in
    the record is in protestor’s comments to the agency report during the GAO protest. At
    the GAO, International Auto Logistics also submitted an affidavit by Ms. Lester stating:
    Trans Global Logistics Europe (“TGALE”), GmbH, is a subsidiary of TGAL.
    TGALE was formed in 2005 to provide TGAL’s customer base with a
    variety of support throughout Europe, including port handling, customs
    clearance services, general freight handling, trucking/ inland transportation
    and logistics support throughout Europe. I am a principal of TGALE. I have
    been intimately involved with TGALE since its formation. . . . Having fully
    developed the infrastructure, I continue to manage all day-to-day
    operations with my partner Joachim Wetz. TGALE will make all of its
    resources and assets available to GAL and TGAL in the performance of
    the GPC III contracting effort, particularly in light of TGAL’s anticipated
    contractual role in performing the aforementioned services in and
    throughout Europe.
    In addition, International Auto Logistics submitted an affidavit from Mr. Wetz, stating:
    Trans Global Logistics Europe GmbH (“TGALE”) is a subsidiary of TGAL. I
    am the General Manager of Trans Global Logistics Europe GmbH
    67
    (“TGALE”) and manage day-to-day operations with my business partner
    Sandra K. Lester. TGALE was formed in 2005 to provide TGAL’s
    customer base general freight trucking and transportation, inland
    transportation, and logistics support through Europe. TGALE will make all
    of its resources and assets available to GAL and TGAL in performance of
    the GPC III contracting effort, particularly in light of TGAL’s anticipated
    contractual role in performing the aforementioned services in and
    throughout Europe.
    Protestor argues that intervenor’s affidavits at the GAO represent “post hoc
    rationalizations” that are “inappropriate to overcome the APA standard of review.” The
    parties’ submissions to the GAO, however, may be considered by this court. See 31
    U.S.C. § 3556 (2012) (In any action in front of the United States Court of Federal
    Claims, “the reports required by sections 3553 (b)(2) [the agency’s report to the GAO in
    a bid protest] and 3554 (e)(1) [the United States Comptroller General’s report to
    Congress in instances where an agency does not submit to recommendations from the
    GAO] of this title with respect to such procurement or proposed procurement and any
    decision or recommendation of the Comptroller General under this subchapter with
    respect to such procurement or proposed procurement shall be considered to be part of
    the agency record subject to review.”); Glenn Def. Marine (ASIA), PTE Ltd. v. United
    
    States, 720 F.3d at 911
    n.8 (“All of the materials submitted to the GAO are part of the
    administrative record before the Court of Federal Claims. 31 U.S.C. § 3556. In a case
    involving a post-award conflict of interest investigation and analysis, this court noted
    that courts ‘reviewing bid protests routinely consider . . . evidence developed in
    response to a bid protest.’” (quoting Turner Constr. Co. v. United 
    States, 645 F.3d at 1386
    )) (modifications in original).
    In the protest currently before the court, although the affidavits submitted to the
    GAO further clarify the agency’s and intervenor’s arguments, there was, in fact,
    sufficient information available to the agency at the time of award included in the
    proposal and in the intervenor’s responses to the evaluation notices, such that the
    agency’s consideration of Trans Global Auto Logistics’ European affiliate or branch
    office’s past performance was not arbitrary or capricious. Protestor argues that Trans
    Global Auto Logistics Europe is a separate entity and therefore its resources cannot
    automatically be committed to the GPC III effort. Protestor states that, “[t]he most recent
    (and only) list of shareholders available from the corporate registry in Germany reflects
    that as of 2007 TGLE was owned 25% each by TGAL, MIRASCON
    Versicherungsmakler GmbH, Mr. Frank Hollmann, and Mr. Joachim Wetz,” indicating
    that Ms. Lester (through Trans Global Auto Logistics) and Mr. Wetz together own fifty
    percent of Trans Global Auto Logistics Europe. Protestor contends that “this ‘common
    management’” is insufficient, because “a subsidiary corporation is defined as ‘a
    corporation in which a parent corporation has a controlling share.’” (quoting Black’s Law
    Dictionary 394 (9th ed. 2009)). According to the solicitation, “Subsidiary means an entity
    in which more than 50 percent of the entity is owned-- (1) Directly by a parent
    corporation; or (2) Through another subsidiary of a parent corporation.” Whether or not
    Trans Global Auto Logistics Europe is a “subsidiary” of Trans Global Auto Logistics
    68
    does not affect TRANSCOM’s analysis, however. The past performance of affiliates
    also can be attributed to intervenor’s proposal if their resources are committed to the
    contract. See Femme Comp Inc. v. United 
    States, 83 Fed. Cl. at 747
    ; IAP World Servs.,
    Inc.; EMCOR Gov’t Servs., 
    2013 WL 3817472
    , at *6. Trans Global Auto Logistics
    Europe is an affiliate of Trans Global Auto Logistics. See FAR 2.101 (“Affiliates means
    associated business concerns or individuals if, directly or indirectly-- (1) Either one
    controls or can control the other; or (2) A third party controls or can control both.”). Ms.
    Lester and Mr. Wetz represented at the GAO that they run the “day-to-day” operations
    of Trans Global Auto Logistics Europe, and protestor’s filing indicates that the two own
    fifty percent of the entity. Additionally, at the GAO, protestor described Mr. Wetz as
    Trans Global Auto Logistics Europe’s “sole director,” therefore having control of
    management. Furthermore, “there is no requirement that an offeror must designate its
    affiliated corporations as subcontractors in order to officially commit their resources to
    the performance of a contract.” Femme Comp Inc. v. United 
    States, 83 Fed. Cl. at 747
    .
    Instead, the FAR indicates that the source selection authority “should take into account
    . . . subcontractors that will perform major or critical aspects of the requirement when
    such information is relevant to the instant acquisition.” FAR 15.305(a)(2)(iii). Based on
    the intervenor’s proposal, it was reasonable for the source selection authority to find that
    Global Auto Logistics’ European resources would be committed to the contract if
    awarded to the intervenor, and, therefore, to consider Trans Global Auto Logistics
    Europe’s past performance references. Moreover, Ms. Lester’s and Mr. Wetz’s
    representation as fifty percent of Trans Global Auto Logistics Europe’s shareholders,
    and Mr. Wetz as the European entity’s sole director, reasonably indicates that Trans
    Global Auto Logistics Europe’s resources would be committed to the intervenor’s GPC
    III effort, if International Auto Logistics was awarded the contract.
    Protestor attempts to rely on Femme Comp Inc. v. United States to argue that
    International Auto Logistics’ decision not to mention the legal entity’s name, Trans
    Global Auto Logistics Europe, is a reason not to consider it’s past performance
    references. The Femme Comp court, however, allowed a subsidiary’s past performance
    to be considered even though the exact relationship with the contractor was not
    specifically described in the proposal. The Femme Comp court stated that the
    “[a]lthough Systems Research's [the awardee’s] proposal refers repeatedly to Galaxy,
    Touchstone, and Spectrum, none of the three corporations were identified as
    subcontractors that were committed to perform under an awarded contract.” Femme
    Comp Inc. v. United 
    States, 83 Fed. Cl. at 721
    , 745 (internal citations omitted). The
    Femme Comp court, relying on the GAO’s viewpoint from Hot Shot Express, Inc., 
    2002 WL 1831022
    , nonetheless recognized that:
    [T]he Army could have reasonably concluded that Systems Research's
    proposal demonstrated that the resources of Spectrum and Touchstone
    would affect Systems Research's performance on the contract. Both
    corporations are included in the narrative portion of Systems Research's
    proposal in such a way as to suggest that they would play a role in
    Systems Research's contract performance. The fact that the corporations
    were not expressly listed as subcontractors is immaterial; there is no
    69
    requirement that an offeror must designate its affiliated corporations as
    subcontractors in order to officially commit their resources to the
    performance of a contract.
    Femme Comp Inc. v. United 
    States, 83 Fed. Cl. at 747
    . Additionally, the Femme Comp
    court stated:
    Systems Research's response that all of Galaxy's employees were its own
    employees strongly implies that Galaxy was Systems Research's
    subsidiary corporation. As such, the Army could have reasonably
    concluded that Systems Research's proposal demonstrated that Galaxy's
    resources would affect Systems Research's performance on the contract.
    Accordingly, the Army properly considered Galaxy's experience and past
    performance when evaluating Systems Research's proposal.
    
    Id. International Auto
    Logistics’ proposal stated that Trans Global Auto Logistics would
    use European branch offices, and discussed its resources available in Europe. Although
    International Auto Logistics did not specifically identify that the European branch which
    would be involved in contract performance was, by name, Trans Global Auto Logistics
    Europe, the government was not arbitrary and capricious when it concluded that Trans
    Global Auto Logistics Europe’s experience and resources were relevant to the
    intervenor’s past performance evaluation for the GPC III contract.
    Protestor’s reliance on the GAO decisions it cites also is unavailing. Protestor
    contends that Health Net provides that agencies cannot consider the past performance
    of “corporate affiliates where the proposal provided no insight regarding which specific
    entities had performed the contracts referenced in the past performance proposal.” In
    Health Net, the GAO was not concerned with a lack of clarity as to the corporate
    relationship, but instead whether the entities involved in the past performance reference
    would actually perform as part of an awarded contract. The GAO opinion stated:
    Given the repeated use of the general reference to “Aetna” throughout
    AGHP's [Aetna Government Health Plans, LLC’s, the awardee’s] proposal,
    the PAG (performance assessment group) did not know the specific roles,
    if any, the various Aetna entities would have in performance of the T–3
    effort. Nor did the PAG have any insight regarding which specific Aetna
    entities had performed the contracts referenced in AGHP's past
    performance proposal; therefore, the PAG could not know what role, if
    any, the entities that had performed the prior contracts would have in
    performance of AGHP's T–3 contract. Given this lack of information,
    TMA's [the Department of Defense TRICARE Management Activity’s]
    reliance on past performance by “Aetna” in its assessment of AGHP
    effectively attributed to AGHP the past performance of other Aetna
    corporate entities based on the mere fact of their corporate affiliation.
    Absent some more definitive indications of what entities performed what
    contracts and what roles they would have in performing the T–3 effort,
    70
    there was no basis for TMA to consider, let alone give credit in the
    evaluation for, the “generic” Aetna past performance submitted with its
    proposal.
    Health Net Fed. Servs., LLC, 
    2009 WL 3843162
    , at *12. As opposed to offering the
    unnamed Aetna affiliates as in the Health Net case, Trans Global Auto Logistics
    specifically offered the experience of its “European offices,” over which it had significant
    ownership and management control. Moreover, International Auto Logistics emphasized
    Mr. Wetz’s role in GPC III performance, as the “Vice President of European Operations”
    for Trans Global Auto Logistics.
    The GAO decision in IAP World Services, Inc.; EMCOR Government Services,
    
    2013 WL 3817472
    , also is distinguishable from protest currently before the court. In IAP
    World Services, Inc.; EMCOR Government Services, the GAO faulted the agency for
    providing past performance references from entities that may not actually participate in
    the contract. See IAP World Servs., Inc.; EMCOR Government Services, 
    2013 WL 3817472
    , at *7. The GAO stated: “We disagree with the Navy that it could attribute to J
    & A [World Service, LLC] the experience and past performance of separate corporate
    affiliates that were not proposed to perform any work or to otherwise provide resources
    under the contract.” 
    Id. The same
    was true in Perini/Jones, Joint Venture, in which the
    GAO sustained a protest, in part, because the awardee’s past performance rating came
    from an affiliate and the GAO found “nothing in BRS's proposal that purports to offer the
    workforce, management, facilities or other resources of KBR for purposes of performing
    the contract.” See Perini/Jones, Joint Venture, 
    2000 WL 33741037
    , at *5–6. With
    respect to International Auto Logistics’ proposal, TRANSCOM gave past performance
    credit to an entity that was reasonably seen by the source selection authority as
    intending to perform on the contract, based on the International Auto Logistics proposal,
    even if the entity was not named in the proposal by its full name, Trans Global Auto
    Logistics Europe, but instead referred to as Trans Global Auto Logistics’ “European
    offices.” As opposed to the GAO cases offered above, there is sufficient evidence in the
    record that International Auto Logistics “purports to offer the workforce, management,
    facilities or other resources” of Trans Global Auto Logistics Europe towards the
    performance of the contract, as was verified in the affidavits submitted by the intervenor
    to the GAO. See 
    id. at *5.
    An agency “may attribute the experience or past performance of a parent or
    affiliated company,” if the offeror merely, in the proposal or otherwise, “‘demonstrates
    that the resources of the parent or affiliated company will affect the performance of the
    offeror.’” Femme Comp Inc. v. United 
    States, 83 Fed. Cl. at 747
    (quoting Hot Shot
    Express, Inc., 
    2002 WL 1831022
    , at *2). As the protestor acknowledges in discussing its
    allegations with respect to [redacted] and [redacted], an individual contractor or
    subcontractor may be composed of hundreds of legal entities, and it would create a
    heavy burden to require every individual entity that is to be involved in a proposed
    contract to independently certify its involvement, and an equally heavy burden on the
    agency to verify each entity. Instead, as long as the proposal or evaluation notice
    makes it clear “that the resources of the parent or affiliated company will affect the
    71
    performance of the offeror,” the past performance references of the parent or affiliate
    can be acknowledged. See 
    id. In the
    International Auto Logistics proposal, Global Auto
    Logistics made specific mention of its facilities and resources in Europe, which it
    proposed to use to operate the European vehicle processing centers it would become
    responsible for under the contract, if awarded. Therefore, the source selection authority
    had a reasonable basis upon which to consider the past performance of Trans Global
    Auto Logistics Europe, and the agency’s decision to do so was not arbitrary or
    capricious.
    In passing, protestor, in the facts section of its motion for judgment on the
    administrative record, asserts that “Intervenor's proposal did not include International
    Auto Processing as a subcontractor,” and, therefore, implies, without further addressing
    the argument, that TRANSCOM improperly allowed International Auto Logistics to rely
    on the past performance references of its parent organization, International Auto
    Processing, in its past performance proposal. As discussed above, however, “‘[a]n
    agency properly may attribute the experience or past performance of a parent or
    affiliated company to an offeror where the firm's proposal demonstrates that the
    resources of the parent or affiliated company will affect the performance of the offeror.’”
    Femme Comp Inc. v. United 
    States, 83 Fed. Cl. at 747
    (quoting Hot Shot Express, Inc.,
    
    2002 WL 1831022
    , at *2). In its proposal, International Auto Logistics made clear that
    the resources of International Auto Processing will be committed to intervenor’s GPC III
    performance. The proposal stated: “IAL has at its disposal, complete access to IAP’s
    [International Auto Processing’s] robust resources, including port and vehicle
    processing expertise, rail and trucking networks, IT systems, quality and training
    processes, and commercial business best practice techniques.” In addition,
    TRANSCOM issued an evaluation notice after its initial review of intervenor’s proposal,
    asking intervenor to “confirm that International Auto Logistics (IAL) will have full access
    to the resources of International Auto Processing (IAP) . . . .” In response, intervenor
    provided an August 14, 2013 letter from Mr. Miller, President and Chief Executive
    Officer of International Auto Processing, stating: “This letter confirms International Auto
    Processing's (lAP) firm and lasting commitment to support its wholly-owned subsidiary
    International Auto Logistics (IAL) to the fullest extent,” and provided further details on
    the relationship between the two companies. Therefore, TRANSCOM was not arbitrary
    and capricious in determining that this was sufficient to confirm International Auto
    Processing’s commitment of resources to GPC III performance, or in considering the
    parent company’s past performance references.
    Next, protestor argues that Global Auto Logistics’ past performance references
    should not have been counted at all, because, International Auto Logistics does not
    specify how much each subcontractor would earn on the contract, and, according to
    protestor, “Global [Auto Logistics] was proposed to perform no more than $3–4 million
    per year of the contract's scope, equating to less than two percent of the annual
    contract value.”16 Protestor contends that “[t]he RFP provided that: ‘Past performance
    16
    Protestor estimates in its submission to the court that the proposal indicated that
    International Auto Logistics is assigning 2.2% of total contracted dollars to WOSB or
    72
    regarding predecessor companies or principal subcontractors that will perform major or
    critical aspects of this requirement will be weighted the same (equally as important) as
    the past performance information for the offeror.’” (emphasis in original). Protestor
    alleges that TRANSCOM made no effort to determine whether any subcontractor, in
    particular, Global Auto Logistics, was a “principal” subcontractor performing “major” or
    “critical” aspects of the contract, yet TRANSCOM decided that Global Auto Logistics’
    “two Relevant references were ‘[m]ost significant and of greatest consideration.’”
    According to protestor, International Auto Logistics was improperly awarded a
    “Satisfactory Confidence” past performance rating. In support, protestor again cites to
    Health Net Federal Services, LLC, 
    2009 WL 3843162
    , which protestor alleges is an
    example of a case in which the GAO sustained a protest of a contractor’s past
    performance rating when the “subcontractor’s role was limited to a relatively small
    portion of the contract.”
    In response, defendant contends that “[t]he solicitation [for the GPC III contract]
    did not define ‘principal subcontractor’ or ‘major’ or ‘critical’ aspects of the requirement.”
    Therefore, according to defendant, the solicitation allows for past performance
    references of subcontractors that will “perform major or critical ‘aspects,’ not a major or
    critical ‘percentage,’ of the solicitation’s requirements.” Defendant argues that “[t]he
    awardee proposed Global Auto Logistics/Trans Global Auto Logistics to operate vehicle
    processing centers (VPC) and vehicle storage facilities (VSF), provide over-the-road
    (OTR) transport inside and outside the contiguous U.S. (CONUS and OCONUS), and
    perform customs clearance work. These services are not ancillary. They are the
    performance work statement’s core requirements.” (internal citations omitted).
    Defendant also disputes protestor’s allegation that Global Auto Logistics is proposed to
    earn only $3-4 million per year, stating that “Global Auto Logistics/Trans Global Auto
    Logistics will operate nearly all of the awardee’s vehicle processing centers in Europe,”
    and that those vehicle processing centers “are worth significantly more than $3-4
    million.” Defendant also separately estimates in its motion for judgment on the
    administrative record that “Global Auto Logistics/Trans Global Auto Logistics will
    operate under the contract at roughly $8.8 million for the first full year of contract
    performance,” and that the facilities Global Auto Logistics will operate can generate up
    to $14 million a year, “depending upon the volume of vehicle inspections and
    processing.” Protestor, in response, notes that defendant’s calculation “is based on the
    firm-fixed prices that TRANSCOM will pay Intervenor,” (emphasis in original), and that
    intervenor would take out a percentage, reducing what the subcontractor would actually
    earn. Intervenor supports and repeats defendant’s arguments, and adds that: “Not only
    is the evaluation scheme American attempts to inject not in the Solicitation, but to apply
    it would result in a ‘competition’ that only American could win and therefore violate the
    purpose of the Competition in Contracting Act.”
    As an initial matter, protestor has not provided sufficient evidence that Global
    Auto Logistics is projected to earn only $3–4 million per year on the contract. It is
    women-owned small business, equal to approximately $3–4 million a year, and that
    Global Auto Logistics is a woman-owned small business.
    73
    correct that International Auto Logistics advertises Global Auto Logistics in its proposal
    as a “woman-owned small business,” and states in a separate chart within the proposal
    that women-owned small businesses are anticipated to receive between $3–4 million of
    the overall contract per year. At the same time, however, Global Auto Logistics is slated
    in the proposal to operate five contractor owned and operated vehicle processing
    centers internationally, two vehicle storage facilities within the United States, and twelve
    government owned but contractor operated vehicle processing centers in Europe.
    Except for the one chart protestor points to, the calculations extrapolated from the
    solicitation, although only projections, suggest that Global Auto Logistics and its
    affiliates would earn, or at least generate as revenue for International Auto Logistics,
    more than the $3–4 million from the GPC III contract if awarded. In addition, even
    assuming the validity of protestor’s factual assertions, defendant’s analysis suggests
    that Global Auto Logistics’ individual earnings, as a subcontractor, may reflect only a
    small portion of what the intervenor will earn from TRANSCOM due to Global Auto
    Logistics’ services under the GPC III contract. Even if Global Auto Logistics were to
    take in only $3–4 million a year, its references would still be permissible given the
    critical role Global Auto Logistics is anticipated to play in contract performance.17
    17
    Protestor also projects that another of intervenor’s subcontractors, SDV Command
    Source, is only going to earn “approximately $1.6-2.1 million” per year on the contract if
    awarded, “which equates to approximately 1.2 percent of the total annual contract
    value.” Protestor alleges that, therefore, “TRANSCOM should not have considered SDV
    Command's past performance at all because it is not proposed as a ‘principal
    subcontractor.’” Protestor reaches this projection, as it does with respect to Global Auto
    Logistics, by relying on the intervenor’s proposal’s indication that International Auto
    Logistics is assigning 1.2% of all subcontracting dollars to “SDVOSB [Service-Disabled
    Veteran-Owned Small Business],” and noting that SDV Command Source fits that
    category in the proposal. Defendant does not attempt to project SDV Command
    Source’s earning potential off the GPC III contract if awarded, but, instead states that
    “the awardee has proposed SDV Command Source to operate vehicle processing
    centers in Georgia, Missouri, and Puerto Rico and a vehicle storage facility in South
    Carolina. As noted above, plaintiff’s restrictive definition of ‘principal subcontractor’ is
    not found in the solicitation.” (internal citation omitted). SDV Command Source is slated
    in the proposal to operate three vehicle processing centers and one vehicle storage site.
    According to intervenor’s proposal, the revenue generated from just the three vehicle
    processing centers alone will be more than what protestor alleges SDV Command
    Source will earn on the contract per year. In addition, even if protestor’s analysis of SDV
    Command Source’s earnings under the contract is correct, as is discussed more below,
    TRANSCOM still was not arbitrary and capricious in categorizing SDV Command
    Source as a “major subcontractor.” Moreover, since SDV Command Source’s
    references were rated as “Somewhat Relevant” to the GPC III solicitation, it appears
    from the record the references were not given as much weight as Global Auto Logistics’
    two “Relevant” references. As noted by the source selection authority in her decision
    document, the two “Relevant” Global Auto Logistics references were treated as “[m]ost
    significant and of greatest consideration” in determining intervenor’s overall past
    performance confidence rating.
    74
    The parties’ arguments conflate what is really a two-part analysis. Part one is
    whether a reference can be considered. Part two is how much weight should be given a
    particular reference. The solicitation states:
    The offeror shall submit no more than three past performance references
    for each major subcontractor, public or private, for which each
    subcontractor has performed services within the previous three calendar
    years similar in nature to the services described in this solicitation.
    (emphasis in original). Therefore, as a threshold matter, for a subcontractor’s past
    performance references to be considered by TRANSCOM in the first place, the
    subcontractor must be a “major subcontractor.” “The interpretation of a solicitation, as
    that of contract provisions generally, is a question of law which courts review de novo.”
    CBY Design Builders v. United 
    States, 105 Fed. Cl. at 327
    (citing NVT Techs., Inc. v.
    United 
    States, 370 F.3d at 1159
    , and Banknote Corp. of Am., Inc. v. United 
    States, 365 F.3d at 1353
    ). Determining the ambiguity of a solicitation is likewise a question of law.
    NVT Techs., Inc. v. United 
    States, 370 F.3d at 1159
    (citing Interwest Constr. v. Brown,
    
    29 F.3d 611
    , 614 (Fed. Cir. 1994)). “In determining whether rival interpretations of a
    solicitation are reasonable, the court must ‘begin with the plain language of the
    document.’” Furniture by Thurston v. United States, 
    103 Fed. Cl. 505
    , 512 (2012)
    (quoting Banknote Corp. of Am., Inc. v. United 
    States, 365 F.3d at 1353
    (citing Coast
    Fed. Bank, FSB v. United States, 
    323 F.3d 1035
    , 1038 (Fed. Cir. 2003))). Furthermore,
    “[w]hen interpreting a solicitation, the [solicitation] must be considered as a whole and
    interpreted in ‘a manner that harmonizes and gives reasonable meaning to all of its
    provisions.’” CBY Design Builders v. United 
    States, 105 Fed. Cl. at 327
    (quoting
    Banknote Corp. of Am., Inc. v. United 
    States, 365 F.3d at 1353
    , and NVT Techs., Inc. v.
    United 
    States, 370 F.3d at 1159
    ); see also Cohen Fin. Servs., Inc. v. United 
    States, 110 Fed. Cl. at 277
    .
    When the terms of a solicitation are clear and unambiguous, there is no need to
    resort to extrinsic evidence for its interpretation. See CBY Design Builders v. United
    
    States, 105 Fed. Cl. at 327
    (citing Banknote Corp. of Am., Inc. v. United 
    States, 365 F.3d at 1353
    ); see also Precision Pine & Timber, Inc. v. United States, 
    596 F.3d 817
    ,
    824 (Fed. Cir.), reh'g and reh'g en banc denied (Fed. Cir.), cert. denied, 
    131 S. Ct. 997
    (2011); Teg–Paradigm Envtl., Inc. v. United States, 
    465 F.3d 1329
    , 1338 (Fed. Cir.
    2006) (“When the contract's language is unambiguous it must be given its ‘plain and
    ordinary’ meaning and the court may not look to extrinsic evidence to interpret its
    provisions.” (quoting Coast Fed. Bank, FSB v. United 
    States, 323 F.3d at 1038
    )); Barron
    Bancshares, Inc. v. United States, 
    366 F.3d 1360
    , 1375 (Fed. Cir. 2004) (“If the terms of
    a contract are clear and unambiguous, they must be given their plain meaning—
    extrinsic evidence is inadmissible to interpret them.”). “A solicitation term is ambiguous if
    ‘more than one meaning is reasonably consistent with [its] language.’” Furniture by
    Thurston v. United 
    States, 103 Fed. Cl. at 511
    (quoting Grumman Data Sys. Corp. v.
    
    Dalton, 88 F.3d at 997
    ) (modification in original). The United States Court of Appeals for
    the Federal Circuit has stated that, “[t]o show an ambiguity [in contract language,] it is
    75
    not enough that the parties differ in their respective interpretations of a contract term.”
    NVT Techs., Inc. v. United 
    States, 370 F.3d at 1159
    . In order to demonstrate ambiguity,
    the interpretations offered by both parties must “‘fall within a “zone of reasonableness.”’”
    
    Id. (quoting Metric
    Constructors, Inc. v. NASA, 
    169 F.3d 747
    , 751 (1999) (citations
    omitted)); see also Ace Constructors, Inc. v. United States, 
    499 F.3d 1357
    , 1361 (Fed.
    Cir. 2007) (“[I]n interpreting a solicitation, ‘[it] is ambiguous only if its language is
    susceptible to more than one reasonable interpretation. . . . If the provisions of the
    solicitation are clear and unambiguous, they must be given their plain and ordinary
    meaning.’” (quoting Banknote Corp. of Am., Inc. v. United 
    States, 365 F.3d at 1353
    )).
    The parties have different interpretations of the meaning of “major,” as applied to
    the word “subcontractor.” Although protestor admits in its filings that “[t]he term ‘major
    subcontractor’ was not defined by the RFP,” protestor argues “major” has a dollar
    component to it, and, therefore, only large-dollar subcontractors’ past performance
    references should have been considered by TRANSCOM; yet, protestor does not
    suggest what dollar value would be large enough. Defendant and intervenor both assert
    that “major” should be interpreted broadly, to include “aspects” of a subcontractor’s
    participation, such as the types of responsibilities the parties are proposed to undertake.
    Looking at the solicitation as a whole, the court agrees that a broader interpretation of
    “major subcontractor” is appropriate. Although protestor is asking the court to take a
    more restrictive, price-based view of the term “major,” there is no indication in the
    solicitation that price alone was meant to determine what constitutes a “major
    subcontractor.” Instead, as intervenor points out, “[r]ather than requiring the Agency to
    measure past performance in specific percentages and dollar values, the Solicitation
    required it to perform a qualitative analysis of each offeror's past performance and
    assign a rating.”
    The term “major subcontractor” does not appear to be defined in the FAR, and is
    assigned a variety of meanings in a variety of solicitations, sometimes involving money,
    sometimes not. See, e.g., Standard Commc’ns, Inc. v. United States, 
    101 Fed. Cl. 723
    ,
    728 (2011) (“The assessment was conducted by analyzing ‘the quality, relevancy[,] and
    recency’ of the offeror's and its major subcontractors' past performances in the
    government contract arena. The Solicitation specifically identified as significant to its
    analysis past contracts greater than $100,000 for the provision of services similar to
    those to be provided pursuant to the T4 Program.” (internal citation omitted; modification
    in original)); Femme Comp Inc. v. United 
    States, 83 Fed. Cl. at 711
    (the solicitation
    defining major subcontractor as “a subcontractor that [was] anticipated to perform 20%
    of the total contract earned revenue,” “must have been responsible for, or performed,
    two or more of the functional areas listed in the Performance Work Statement, and must
    have had at least nine months of experience on the contract . . . .” (internal quotations
    omitted; modification in original)); Info. Tech. & Applications Corp. v. United States, 
    51 Fed. Cl. 340
    , 352 (2001) (“While the Comptroller General in Oceanometrics [
    1998 WL 309917
    (Comp. Gen. June 9, 1998)] does not define what constitutes a ‘major or critical
    aspect’ of a contract, it is the court's view that the percentage of the work proposed to
    be performed is one consideration and not the dispositive factor in determining whether
    the proposed effort of the subcontractor is a major or critical aspect of the work.”), aff’d,
    76
    
    316 F.3d 1312
    (Fed. Cir.), reh’g and reh’g en banc denied (Fed. Cir. 2003); Landoll
    Corp., B-291381, 
    2002 WL 32056925
    , at *5 (Comp. Gen. Dec. 23, 2002) (The GAO
    accepted “the evaluators' belief that the subcontractor would be ‘responsible for critical
    design functions,’ and that although WASP [Watkins Aircraft Support Products, Inc.]
    stated that the subcontractor's work expressed as a percentage of total project dollars
    would be very small, the subcontractor's role ‘would in fact be vital to WASP's success
    or failure in the UMT [universal munitions trailer] effort.’” (internal citations omitted)).
    Accordingly, the term “major subcontractor” has been defined in a variety of ways
    specific to the context of the particular procurement at issue. Although the solicitation at
    issue before the court does not offer a definition of the term “major subcontractor,” the
    following words do appear in the solicitation: “Past performance regarding predecessor
    companies or principal subcontractors that will perform major or critical aspects of this
    requirement will be weighted the same (equally as important) as the past performance
    information for the offeror.” This language seems to suggest that the term “major” refers
    to an “aspect” of the work to be provided, not just a price or dollar value calculation. The
    fact that Global Auto Logistics, pursuant to the International Auto Logistics proposal, will
    be responsible for the operation of five contractor owned and operated vehicle
    processing centers internationally, two vehicle storage facilities within the United States,
    and twelve government owned, but contractor operated vehicle processing centers in
    Europe, provides a rational basis by which the source selection could have considered
    Global Auto Logistics a “major subcontractor,” vital to the success or failure of the
    International Auto Logistics effort. See Landoll Corp., 
    2002 WL 32056925
    , at *5. On the
    other hand, protestor’s view that “major” must refer predominantly to price appears
    unsupported by a review of the solicitation.
    Apart from whether or not Global Auto Logistics’ past performance references
    should have been evaluated in the first instance, protestor also opposes the weight that
    these references were given. The solicitation stated: “Past performance regarding
    predecessor companies or principal subcontractors that will perform major or critical
    aspects of this requirement will be weighted the same (equally as important) as the past
    performance information for the offeror.” In the Source Selection Decision Document,
    the source selection authority further stated:
    Although IAL has no Very Relevant references, its Relevant references
    are considered significant as they include all required services with the
    exception of storage. Most significant and of greatest consideration was
    the Very Good – Exceptional performance of IAL’s subcontractors on two
    Relevant efforts of similar scope and magnitude of effort and complexity
    as this solicitation, which included CONUS and OCONUS operations,
    providing/arranging for inland and ocean transportation, customer service,
    and POV processing, representing all performance areas noted in the
    solicitation except for long-term storage. The Government also considered
    the Satisfactory-Exceptional past performance on the Somewhat Relevant
    references, which considered together, reflect successful performance of
    all of the services required by this solicitation, including long-term storage.
    77
    Protestor argues that the source selection authority gave more weight to Global Auto
    Logistics’ past performance references than to International Auto Logistics’ other
    “Somewhat Relevant” references, which was in violation of the solicitation’s
    requirements. The court does not dispute protestor’s contention that the source
    selection authority found Global Auto Logistics’ past performance references “[m]ost
    significant and of greatest consideration,” but does not agree that TRANSCOM was in
    violation of the requirements of the solicitation.
    TRANSCOM reasonably awarded International Auto Logistics a “Satisfactory
    Confidence” rating, based, in part, on the two Global Auto Logistics “Relevant” past
    performance references, both indicating “Very Good to Exceptional” performance on the
    efforts discussed in the references, along with the intervenor’s remaining fourteen
    “Somewhat Relevant” past performance references. As stated by the United States
    Court of Appeals for the Federal Circuit, “[a]t the outset, it is important to note that what
    does or does not constitute ‘relevant’ past performance falls within the [Source
    Selection Authority's] considered discretion.” Glenn Def. Marine (ASIA), PTE Ltd. v.
    United 
    States, 720 F.3d at 911
    (quoting PlanetSpace, Inc. v. United 
    States, 92 Fed. Cl. at 539
    (modification in original). “Further, the FAR entrusts the critical determination of
    ‘what does or does not constitute “relevant” past performance to the SSA's considered
    discretion.’” Linc Gov’t Servs., LLC v. United 
    States, 96 Fed. Cl. at 718
    (quoting
    PlanetSpace v. United 
    States, 92 Fed. Cl. at 539
    (citing FAR 15.305(a)(2)(ii))).
    “‘[D]etermining the relative merits of the offerors' past performance is primarily a matter
    within the contracting agency's discretion.’” Todd Constr., L.P. v. United States, 88 Fed.
    Cl. at 247 (quoting Clean Venture, Inc., 
    2000 WL 253581
    , at *3); Seaborn Health Care,
    Inc. v. United 
    States, 101 Fed. Cl. at 48
    ; Commissioning Solutions Global, LLC,
    B-401553, 
    2009 WL 3634337
    , at *3 (Comp. Gen. Oct. 6, 2009) (“[T]he contracting
    agency has the discretion to determine the relevance and scope of the performance
    history to be considered, and our Office will not question the agency's judgment unless
    it is unreasonable or inconsistent with the terms of the solicitation or applicable
    procurement statutes and regulations.”). Moreover, in general, “‘“when evaluating an
    offeror's past performance, the [Source Selection Authority] may give unequal weight, or
    no weight at all, to different contracts when the [Source Selection Authority] views one
    as more relevant than another.”’” Glenn Def. Marine (ASIA), PTE Ltd. v. United 
    States, 720 F.3d at 911
    (quoting Linc Gov’t Servs., LLC v. United 
    States, 96 Fed. Cl. at 718
    (quoting SDS Int'l, Inc. v. United 
    States, 48 Fed. Cl. at 769
    )) (modification in original);
    see also E.W. Bliss Co. v. United 
    States, 77 F.3d at 449
    ; Plasan N. Am., Inc. v. United
    
    States, 109 Fed. Cl. at 573
    (“‘[A]n agency, in evaluating past performance, can give
    more weight to one contract over another if it is more relevant to an offeror's future
    performance on the solicited contract.’” (quoting Forestry Surveys & Data v. United
    States, 
    44 Fed. Cl. 493
    , 499 (1999)); Tech Sys., Inc. v. United 
    States, 98 Fed. Cl. at 259
    ; Univ. Research Co., LLC v. United 
    States, 65 Fed. Cl. at 507
    (“An agency could, of
    course, choose to give greater weight to contracts it found to be more relevant than
    others . . . .”). The court also notes that its review is “‘“only to ensure that it [the
    evaluation] was reasonable and consistent with the stated evaluation criteria and
    applicable statutes and regulations, since determining the relative merits of the offerors'
    78
    past performance is primarily a matter within the contracting agency's discretion.”’”
    Vanguard Recovery Assistance v. United 
    States, 101 Fed. Cl. at 784
    (quoting Todd
    Constr., L.P. v. United 
    States, 88 Fed. Cl. at 247
    (quoting Clean Venture Inc., 
    2000 WL 253581
    , at *3). The solicitation states that “[t]he relevancy of each contract reference
    will be considered in the overall confidence assessment rating for the offeror.” The
    solicitation further states that “[i]n evaluating past performance, the Government will
    give greater consideration to information on those contracts deemed most relevant to
    the effort described in this RFP.” The source selection authority, therefore, was able to
    rely on Global Auto Logistics’ references even more than those of the prime contractor’s
    references, given the “Somewhat Relevant” rating for the prime contractor and the
    “Relevant” rating for Global Auto Logistics.
    The protestor contends that TRANSCOM’s decision to give weight to Global Auto
    Logistics’ “Relevant” references despite the subcontractor’s allegedly small size
    disagrees with the GAO’s opinion in Health Net Federal Services, LLC, 
    2009 WL 3843162
    . Protester asserts that, in Health Net, the GAO found that even if “the past
    performance of a subcontractor was relevant,” “the subcontractor's past performance
    could not rationally justify the offeror's rating because the subcontractor's role was
    limited to a relatively small portion of the contract.” Protestor appears to argue that even
    though two of Global Auto Logistics’ past performance references received a rating of
    “Relevant,” because Global Auto Logistics was proposed to perform an allegedly small
    portion of the overall contract, the source selection authority should not have found both
    references “[m]ost significant and of greatest consideration” when determining
    International Auto Logistics’ overall past performance confidence rating. Health Net
    Federal Services, LLC, however, is distinguishable from the above captioned case. The
    GAO, in Health Net, stated:
    Moreover, we conclude that the agency's consideration of the relevant
    past performance of AGHP's [Aetna Government Health Plans, LLC’s, the
    awardee’s] subcontractor, WPS [Wisconsin Physicians Services], could
    not have reasonably justified AGHP's past performance rating. To the
    extent WPS had “relevant” and “exceptional” past performance, WPS's
    role in performance was limited to [Deleted] of the many T–3 functional
    requirements, [Deleted]. This left AGHP, as the prime contractor,
    responsible for all other T–3 requirements, including [Deleted]. Thus, while
    AGHP, through WPS, demonstrated relevant experience for [Deleted]
    under the RFP, a significant portion of the contract was to be in the hands
    of AGHP, which had only “somewhat relevant” experience.
    
    Id. at *14
    (redactions in original). The GAO’s decision in Health Net does not contradict
    this court’s consistently-held view that “‘an agency, in evaluating past performance, can
    give more weight to one contract over another if it is more relevant to an offeror's future
    performance on the solicited contract.’” Plasan N. Am., Inc. v. United States, 109 Fed.
    Cl. at 573 (quoting Forestry Surveys & Data v. United 
    States, 44 Fed. Cl. at 499
    ); see
    also Glenn Def. Marine (ASIA), PTE Ltd. v. United 
    States, 720 F.3d at 911
    ; Linc Gov’t
    Servs., LLC v. United 
    States, 96 Fed. Cl. at 718
    ; SDS Int'l, Inc. v. United States, 48 Fed.
    79
    Cl. at 769. Indeed, the solicitation at issue in Health Net indicated, just like in the GPC
    III solicitation, that the greatest weight was to be given to references and information
    “‘determined to be the most relevant and significant.’” 
    Id. (internal citation
    omitted).
    What seemed to trouble the GAO in Health Net were fact-specific issues such as
    the Department of Defense’s decision to give Aetna the highest past performance rating
    possible, based primarily or solely on Aetna’s reference of very small size. 
    Id. The GAO
    stated: “In sum, based on the fact that AGHP's past performance submitted for
    evaluation was with respect to contracts that were small fractions of the size of the T–3
    effort, TMA's decision to assign AGHP the highest past performance rating of ‘High
    Confidence’ is not supported by the record.” 
    Id. at *16.
    The GAO, after completing its
    review, found that none of the past performance references provided by Aetna were
    more than “Somewhat Relevant,” and the GAO was concerned by the poor quality of
    Aetna’s references, all of which were of a small size:
    Whether it was reasonable to consider some of the contracts even
    “somewhat” relevant given that their beneficiary populations were a small
    fraction of the size of the beneficiary population covered by the T–3
    contract is itself questionable. At a minimum, absent some further support
    in the record, it was not reasonable to give AGHP the highest past
    performance rating in reliance on the “exceptional” performance ratings
    associated with the prior contracts of such smaller size.
    
    Id. at *14
    . Moreover, in the Health Net solicitation, size played an important factor in
    determining a past performance reference’s relevance: “According to the SSEG [Source
    Selection Evaluation Guide], ‘[r]elevance would increase as the size of the historical
    efforts increase.’” Health Net Fed. Servs., LLC, 
    2009 WL 3843162
    , at *4 (internal
    citation omitted). In the above captioned case, as discussed in detail below, although
    TRANSCOM gave considerable weight to the past performance references from Global
    Auto Logistics, the agency also considered fourteen other Somewhat Relevant
    references, some of which were for very large dollar denomination contracts.
    Furthermore, the solicitation in the current case did not indicate that size was of the
    same critical importance as in the Health Net case. In addition, TRANSCOM only
    awarded International Auto Logistics an overall past performance rating of “Satisfactory
    Confidence,” which is not the highest confidence rating available. TRANSCOM’s overall
    past performance rating decision, therefore, appears more reasonable than the
    Department of Defense’s rating decision in Health Net.
    Protestor next argues that even if Global Auto Logistics’ references could be
    considered and given the weight they were given by the source selection authority, she
    incorrectly rated the two Global Auto Logistics past performance references “Relevant.”
    Protestor points to the solicitation’s definition of a “Relevant” past performance rating,
    which stated: “‘[p]resent/past performance effort that involves similar scope and
    magnitude of effort and complexities this solicitation requires.’” Protestor contends that
    “[t]his definition includes three conjunctive parts: ‘similar scope’ and ‘similar magnitude’
    and ‘similar complexity,’” (emphasis in original), yet when rating two of Global Auto
    80
    Logistics’ past performance references, according to protestor, “TRANSCOM only
    considered similarities in the respective performance areas of the contracts (i.e., the
    scope of work) and did not give any consideration to the low dollar values and
    comparatively low levels of complexity.” Protestor alleges:
    The record reflects that the past performance evaluation was a
    mechanical process by which the evaluators simply identified whether
    each contract reference included the following service elements: CONUS
    performance, OCONUS performance, vehicle processing, arranging for
    ocean transportation, providing ocean transportation, arranging for inland
    transportation, providing inland transportation, customer service and
    storage.
    According to protestor, “[i]f all but one of these elements were identified by the
    evaluators, then the reference received a rating of Relevant,” regardless of similarity in
    magnitude or similarity in complexity.
    Defendant responds that protestor’s reading of the solicitation is too narrow, and
    claims that “plaintiff’s suggested reading of the solicitation criteria would effectively
    transform the solicitation into a sole-source procurement.” Defendant argues that, “the
    evaluators were free to take a more holistic approach.” According to defendant, “[t]his
    Court and the Federal Circuit have consistently and recently held that the determination
    of whether a contract is relevant in a past performance evaluation is within the agency’s
    discretion.” Defendant asks the court not to focus on the price of the past performance
    references, because first, “most important, the solicitation did not commit the agency to
    a dollar-value threshold for scope, magnitude of effort, or complexity,” second, because
    the contract is being performed with a number of subcontractors, and third, because
    “the services are readily available in the commercial marketplace, even if on a smaller
    scale than plaintiff’s current operation.” Intervenor supports the defendant’s position,
    and, quoting from the solicitation, indicates that the solicitation defined “‘relevancy,’” not
    according to a “specific percentage of work at a specific minimum dollar value,” but as
    “based on, but not limited to, the similarities between a given past
    performance effort and this solicitation in terms of the following for
    CONUS and/or OCONUS operations: POV processing, arranging for or
    providing ocean transportation, arranging for or providing inland
    transportation, customer service, and storage.”
    In addition to the solicitation defining a past performance reference to be
    “Relevant” when the “[p]resent/past performance effort involved similar scope and
    magnitude of effort and complexities this solicitation requires,” the solicitation stated:
    Relevancy in regard to scope and magnitude of effort and complexity will
    be assessed based on, but not limited to, the similarities between a given
    past performance effort and this solicitation in terms of the following for
    CONUS and/or OCONUS operations: POV processing, arranging for or
    81
    providing ocean transportation, arranging for or providing inland
    transportation, customer service, and storage.
    The solicitation also indicates: “In assigning an overall confidence assessment for each
    offeror, the Government will consider at a minimum: POV processing, arranging for or
    providing ocean transportation, arranging for or providing inland transportation,
    customer service, storage, overall performance on small business utilization,” but did
    not mention price. The broad definitions of “Relevant” allowed the agency flexibility to
    determine relevance. The solicitation allowed the agency to make its relevancy
    determination, “based on, but not limited to, the similarities between a given past
    performance effort and this solicitation” in the five areas of “POV processing, arranging
    for or providing ocean transportation, arranging for or providing inland transportation,
    customer service, and storage.” The parties created and submitted a joint, comparative
    chart, which suggested that a reference was credited as “Very Relevant,” “Somewhat
    Relevant,” or “Not Relevant,” based in part on how many of the five areas of work the
    past performance reference covered, as well as two additional evaluation parameters:
    whether the past performance reference covered work inside the continental United
    States, and outside the continental United States. It appears from a review of the joint
    submission that a past performance reference was in part credited as “Very Relevant” if
    it covered all seven evaluative parameters, “Relevant” if it covered six of seven
    evaluative parameters, and “Somewhat Relevant” if it included activity in three to five of
    seven evaluative parameters, although the record indicates that, overall, the agency
    took a more nuanced approach than indicated by the parties’ summary charts. The
    agency did not have to make a relevancy determination based solely or even primarily
    on price or size. See J.C.N. Constr., Inc. v. United 
    States, 107 Fed. Cl. at 515
    ; Tech
    Sys., Inc. v. United 
    States, 98 Fed. Cl. at 259
    (noting that while the agency “could make
    contract size dispositive for relevance, there is no external requirement that it do so”);
    see also TestVonics Inc., B-406700.3, 
    2012 WL 6098422
    , at *4 (Comp. Gen. Dec. 4,
    2012) (“In light of the fact that the contract called for the manufacture of units having
    virtually all of the technical characteristics of the units to be furnished under the contract
    to be awarded . . . the fact that the contract being evaluated was for the manufacture of
    fewer units during a shorter period of time does not provide a basis for our Office to find
    the agency's conclusion unreasonable,” in assigning the reference contract a rating of
    “relevant.”).
    Global Auto Logistics’ first past performance reference was Trans Global Auto
    Logistics’ contract with Allied International/Sirva, for the processing of personally-owned
    vehicles for the Canadian defense forces in Europe (Allied contract). TRANSCOM’s
    rationale for Global Auto Logistics’ rating of “Relevant” was: “Reference provided
    includes providing/arranging for ocean & inland transportation, customer service, POV
    processing, and CONUS/OCONUS performance but does not include storage.”
    Protestor claims, however, that “TRANSCOM's evaluators incorrectly identified the
    scope of work under the Allied Contract. It did not include all of the service elements
    except storage. Specifically, Intervenor's proposal explained that the Allied Contract was
    limited to ‘vehicle’ processing in Europe of both inbound and outbound Canadian
    Department of Defense service member [privately-owned vehicles],” and did not cover
    82
    performance in the continental United States. (emphasis and modification in original).
    Additionally, protestor argues that while “Intervenor's proposal claims the work under
    the Allied Contract included arranging ocean transportation as part of the POV
    processing, there is no indication that the Allied Contract included providing ocean
    transportation.” (emphasis in original). Defendant responds that both continental United
    States and outside of continental United States experience was not needed, and
    similarly, both providing for and arranging for ocean transport was not required, for a
    rating of “Relevant” under TRANSCOM’s rating scheme. Additionally, defendant claims
    that the Allied contract past performance questionnaire indicated that the effort
    “included CONUS operations.”
    The past performance questionnaire regarding the Allied International contract
    was filled out by Pat Amirault from “Sirva Inc / Allied Internatiuonal [sic].” Initially,
    protestor contends that the past performance questionnaire is unreliable as a source by
    which to determine what performance areas a past performance reference covered,
    because “the evaluation record makes clear that the questionnaires were completed by
    commercial customers that did not understand them.” The record before the court is
    insufficient to agree with protestor’s conclusion. It is unlikely that, for example, Pat
    Amirault would have mistaken whether or not Trans Global Auto Logistics worked within
    the continental United States on the Allied International contract. Nor can one conclude
    from the record that Pat Amirault simply checked all the boxes “Exceptional” without
    looking at the questions, especially since for the questions regarding storage, Mr.
    Amirault responded “N/A” instead of giving a rating. (emphasis in original). Although
    International Auto Logistics’ proposal did not explicitly indicate that any of the work for
    the Allied contract was performed within the continental United States, the proposal
    stated that Trans Global Auto Logistics was handling “[c]omplete transportation
    services” for the Canadian defense forces. The questionnaire for the reference included,
    under “[l]ocation (countries) where service was performed under this contract,” “USA.”
    Additionally, where the questionnaire indicated, “[c]ontractor was capable of
    coordinating CONUS inland shipments between multiple origins and destinations on an
    ongoing basis within required delivery dates,” Mr. Amirault checked the box marked
    “Exceptional.” (emphasis in original). The record, therefore, provides evidence that
    supports the agency’s decision to credit the reference with work in the continental
    United States.
    The protestor also contends that intervenor only arranged for, but did not provide,
    ocean transport. The solicitation only asked for past performance experience related to
    “arranging for or providing ocean transportation,” however, and did not require both.
    (emphasis added). From a review of the agency past performance evaluations, the
    agency appears to have grouped together “providing/arranging” when reviewing the
    ocean transportation evaluation parameter. The agency, therefore, was not
    unreasonable or inconsistent when it decided to attribute this reference with
    “providing/arranging for” ocean transportation, even if Trans Global Auto Logistics only
    had arranged for ocean transportation under the contract.
    83
    Protestor also questions Global Auto Logistics’ second “Relevant” past
    performance reference, the Volkswagen Logistics contract, as being arbitrarily rated.
    TRANSCOM’s rationale for the rating of “Relevant” for this contract was the same as for
    the Allied International contract: “Reference provided includes providing/arranging for
    ocean & inland transportation, customer service, POV processing, and
    CONUS/OCONUS performance but does not include storage.” Regarding the
    Volkswagen Logistics contract, protestor claims that there were no continental United
    States operations under this contract, and that there was no ocean transportation at all
    under the contract, but that, “TRANSCOM has given past performance credit for
    providing and arranging ocean transportation for the second of these services even
    though Trans Global-Europe is merely a customer of VW-Logistics on that part of the
    contract.” Protestor also argues that the Volkswagen Logistics contract was too small to
    be “Relevant” because it only was for $650,000.00 a year, and that TRANSCOM was
    inconsistent to allow this reference to be rated “Relevant” but to downgrade other
    offerors’ past performance reference which were of similar value.18
    As with the Allied International contract, the past performance questionnaire for
    the Volkswagen Logistics contract indicates that operations inside the continental
    United States were part of the contract. The questionnaire mentioned “USA” as a
    “‘[l]ocation (countries) where service was performed under this contract.” Under the
    question, “[c]ontractor was capable of coordinating CONUS inland shipments between
    multiple origins and destinations on an ongoing basis within required delivery dates,” the
    Volkswagen Logistics respondent checked the box marked “Very Good.” (emphasis in
    original). This is sufficient to support TRANSCOM’s decision to attribute continental
    United States performance to this reference.
    The protestor contends that Trans Global Auto Logistics did not arrange or
    provide for ocean transport under the Volkswagen Logistics contract. Although Trans
    Global Auto Logistics is also moving Volkswagen privately-owned vehicles under a
    contract, Trans Global Auto Logistics separately, or in conjunction, also appears to have
    arranged for ocean transportation with Volkswagen Logistics of other privately-owned
    vehicles. The Volkswagen response to the past performance questionnaire stated:
    “Trans Global provides an outstanding service to VW-Group, as well as being a
    valuable customer to VW-Logistics, as a forwarder booking and shipping POVs on VW-
    Logistics chartered vessels.” This indicates that Trans Global Auto Logistics still does
    the work of arranging for ocean shipping, even if it is with “VW-Logistics chartered
    vessels.” As the agency remarked in its agency response to protestor’s GAO protest,
    “[t]he Volkswagen vessel is no different than any other ocean vessel, it just happens
    TGAL [Trans Global Auto Logistics] also has a contract to move Volkswagen POVs, and
    18
    In particular, protestor points to TRANSCOM’s evaluation of a “$300,000 - $500,000”
    reference for TranLogistics, LLC, a subcontractor to the American Presidential Lines
    proposal, regarding which TRANSCOM stated: “References were considered SR
    [Somewhat Relevant] because they covered all 5 performance areas. However, they
    were not considered R [Relevant] because of their low dollar value.”
    84
    also uses space on these chartered vessels to move POVs of U.S. and Canadian
    Service members as well.”
    Although there is no evidence that TRANSCOM felt price was a key determining
    factor as to whether or not a subcontractor was a “major subcontractor,” TRANSCOM
    did generally downgrade a past performance reference if the references reflected an
    amount of revenue that was low, although this was most often in conjunction with
    another issue, such as the reference also covering experience in a small number of
    performance areas relevant to the GPC III contract. For example, TRANSCOM rated
    the past performance references of another International Auto Logistics subcontractor,
    VPC of Fayetteville, as “Not Relevant” in part because the references, for less than
    $4,000.00 each, were “very low dollar value in comparison to this Solicitation,” and only
    covered a limited number of performance areas. TRANSCOM also rated as “Not
    Relevant” another reference from an International Auto Logistics subcontractor, Posey
    Transport Group, which was worth up to $319,530.00 in one year, in part as being “a
    low dollar value in comparison to this Solicitation,” but also because the reference
    covered only a few performance areas:
    Reference provided includes providing/arranging inland transportation and
    customer service in the western United States only. The reference does
    not include providing/arranging ocean transportation, POV processing,
    storage, OCONUS performance, and was a low dollar value in comparison
    to this Solicitation.
    Based on a review of the record, only for a single subcontractor, TranLogistics, LLC, a
    subcontractor to another offeror, American Presidential Lines, did TRANSCOM make
    the statement that revenue was the reason for a reference’s rating downgrade: “All 3
    references [of TranLogistics] are rated ‘SR’ [Somewhat Relevant] and are low dollar
    ($300,000 - $500,000) and involve automobiles. . . . References were considered SR
    [Somewhat Relevant] because they covered all 5 performance areas. However, they
    were not considered R [Relevant] because of their low dollar value.” Upon review, the
    record indicates that TRANSCOM uniformly decided that “references in the $300,000-
    $500,000 range” would typically receive a rating of “Somewhat Relevant,” unless the
    reference also covered very few performance areas. The record does not clarify
    whether this limit was per year or over the life cycle of the contract. Regardless, the
    Volkswagen contract, for $650,000.00 per year, would have been outside the range in
    which TRANSCOM considered a past performance reference to be of “low dollar
    value.”19
    19
    The court notes that one of protestor’s eighteen past performance reference is a
    reference for Transcar, GmbH (reference W564KB-12-D-0014). TRANSCOM, in its
    review of the reference, indicated that the reference was for a “low dollar value” of
    $356,878.24. Protestor’s proposal additionally indicated that the annual revenue of the
    reference was €269,477.00, with the lifecycle earnings only reaching €274,902.00.
    Protestor’s Transcar reference, also, according to TRANSCOM’s review, only covered
    two performance areas.
    85
    TRANSCOM, in its interim evaluation of Global Auto Logistics’ past performance
    references, gave recognition to Global Auto Logistics’ key personnel, stating: “TGAL’s
    key personnel (Kay Lester, Tony Lester, and Joe Wetz) have prior experience with GPC
    II and similar related service and are available to GAL in performance under this
    contract.” Protestor, however, objects to TRANSCOM’s consideration of key personnel,
    arguing that “the solicitation did not provide that past performance evaluation credit
    would be given for the experience of ‘key personnel,’ and there is nothing in the
    solicitation that required resumes to be submitted.” The FAR, however, specifically
    suggests that agencies should consider “key personnel who have relevant experience”
    when making past performance decisions. See FAR 15.305(2)(iii). In the past, Judges
    of this court have held: “Given that procurement officials are usually ‘given great
    discretion in determining what references to review in evaluating past performance,’ the
    SSA's consideration of the experience of intervenor's key personnel does not appear
    improper.” SDS Int’l v. United 
    States, 48 Fed. Cl. at 771
    (quoting Seattle Sec. Servs.,
    Inc. v. United States, 
    45 Fed. Cl. 560
    , 567 (2000)); see also Supreme Foodservice
    GmbH v. United 
    States, 112 Fed. Cl. at 431
    ; PlanetSpace, Inc. v. United States, 92 Fed.
    Cl. at 539 (discussing evaluation of “key personnel” under the FAR). Moreover, there is
    nothing in the solicitation that prohibited the consideration of key personnel by the
    agency when evaluating past performance.
    Protestor next questions TRANSCOM’s decision to rate another fourteen
    International Auto Logistics past performance references as “Somewhat Relevant,” and
    claims that “the Source Selection Authority also reached an erroneous conclusion that
    the various Intervenor references that were assigned Somewhat Relevant ratings, when
    ‘considered together . . . reflect successful performance of all of the services[20] required
    by this solicitation, including long-term storage.’” (modification in original). Protestor
    contends that in three “performance areas” the source selection authority “naively”
    concluded that International Auto Logistics could complete the assigned tasks based on
    the strength of intervenor’s past performance references. According to the protestor,
    these performance areas were “Vehicle Processing Services,” “Inland Transportation
    Services,” and “Ocean Transportation Services.” (emphasis in original) For each
    performance area, protestor attempts to show, not necessarily that the individual past
    performance references were incorrectly rated, but instead, that, in total, the
    intervenor’s references covering a given performance area were not sufficient for
    TRANSCOM to rationally conclude that there is “a reasonable expectation” that
    intervenor could perform on the contract.
    Defendant did not respond to protestor’s allegations individually, but argues
    generally:
    Plaintiff’s argument is an exaggeration and once again reflects its efforts
    to essentially transform the solicitation into a sole source award to the
    incumbent. The evaluators recognized that these “somewhat relevant”
    past performance efforts were not the “same” as the solicitation’s
    20
    These “services” are also referred to as “performance areas” elsewhere in the record.
    86
    requirements, but the record demonstrates the awardee’s “somewhat
    relevant” past efforts involved some of the scope and magnitude of effort
    and complexities the solicitation requires.
    (emphasis in original). Defendant also maintains that: “Plaintiff’s mere disagreement is
    not enough, however, to overturn the agency’s decision.” Intervenor adds that
    “American [Auto Logistics] insists (incorrectly) that the terms ‘relevant’ and ‘somewhat
    relevant’ require the Agency to determine relevancy solely on the basis of a comparison
    of dollar values and percentage of Solicitation requirements the contractor performed,
    while ignoring key differences between ‘very relevant’ work and work that is only
    ‘relevant’ or ‘somewhat relevant.’”
    The core of protestor’s argument is that the agency erred in its technical analysis
    of whether or not the intervenor’s past performance references, in total, allowed for a
    “reasonable expectation that the offeror will successfully perform the required effort.”
    Protestor repeatedly asserts that the intervenor’s technical attributes are insufficient and
    that TRANSCOM was arbitrary and capricious in its evaluation. For example, related to
    vehicle processing services, protestor claims that International Auto Logistics “does not
    operate a vehicle processing center that is comparable to the privately-owned vehicle
    processing requirements in the Performance Work Statement Sections 1.3.3, 1.3.4 and
    1.3.7, and its outdoor lot is certainly not comparable to the Performance Work
    Statement Section 1.3.6 requirements (providing secure indoor facility and monthly
    maintenance requirements).” Initially, the court notes that protestor is arguing about
    intervenor’s technical proposal, attempting to dispute the agency’s conclusion that
    intervenor’s “[p]roposal clearly meets the minimum requirements of the solicitation,” as
    identified in the performance work statement. Intervenor’s technical proposal has not
    been challenged by protestor. To the extent protestor is arguing that the agency’s past
    performance determination was improper because the agency’s technical determination
    regarding a particular past performance reference was incorrect, determinations on
    such technical matters deserve deference from the court, and the court should not
    easily overturn an agency’s reasoned conclusion. It is not the court’s role to determine
    whether the evaluations were perfect or even as good as they could be, or, in its
    opinion, the best technical solution to the problem the agency is trying to solve, as long
    as the requirements of the solicitation are met. “‘“If the court finds a reasonable basis for
    the agency’s action, the court should stay its hand even though it might, as an original
    proposition, have reached a different conclusion as to the proper administration and
    application of the procurement regulations.”’” Weeks Marine, Inc. v. United 
    States, 575 F.3d at 1371
    (quoting Honeywell, Inc. v. United 
    States, 870 F.2d at 648
    (quoting M.
    Steinthal & Co. v. 
    Seamans, 455 F.2d at 1301
    )); see also Motor Vehicle Mfrs. Ass’n v.
    State Farm Mut. Auto. Ins. 
    Co., 463 U.S. at 43
    (“The scope of review under the
    ‘arbitrary and capricious’ standard is narrow and a court is not to substitute its judgment
    for that of the agency.” (citation omitted)). “[D]isagreement with evaluations, ‘no matter
    how vigorous, fall far short of meeting the heavy burden of demonstrating that the
    findings in question were the product of an irrational process and hence were arbitrary
    and capricious.’” Tech Sys., Inc. v. United 
    States, 98 Fed. Cl. at 243
    (quoting Banknote
    Corp. of Am. v. United 
    States, 56 Fed. Cl. at 384
    ).
    87
    Regarding the intervenor’s fourteen “Somewhat Relevant” references, to
    determine if the references provided a rational basis for TRANSCOM’s overall past
    performance rating decision, the agency in the Source Selection Evaluation Board
    report concluded that, even discounting Global Auto Logistics’ two “Relevant”
    references: “the Satisfactory-Exceptional past performance on the SR [Somewhat
    Relevant] references, which considered together, reflect successful performance of all
    of the services required by this solicitation (CONUS and OCONUS operations, POV
    processing, arranging for/providing ocean and inland transportation, customer service,
    and storage).” The source selection authority also stated in the Source Selection
    Decision Document: “Because IAL and its subcontractors combined have provided
    numerous references to demonstrate successful performance in individual performance
    areas as required by the solicitation, the Government has a reasonable expectation the
    offeror will successfully perform the required effort; therefore, a Confidence Assessment
    Rating of Satisfactory Confidence was assigned.” Protestor takes issue with this
    assessment, with respect to three performance areas: vehicle processing, ocean
    transportation, and inland transportation.
    TRANSCOM credited under the performance area “Vehicle Processing Services”
    all three of International Auto Logistics’ “Somewhat Relevant” past performance
    references and all four of SDV Command Source’s “Somewhat Relevant” references,
    not including Global Auto Logistics’ two “Relevant” references. (emphasis in original).
    Protestor contends, however, that, under the GPC III contract, International Auto
    Logistics will be responsible for six vehicle processing centers, but that its references
    “reflect no experience in the operation of a processing center that involves
    individualized handling and processing of hundreds of vehicles per week dropped off or
    picked up by service members, a process that is far more personalized and complicated
    than that used by International Auto Processing for its commercial customers at the
    Brunswick, GA facility.” Therefore, according to protestor, “[b]ased on an accurate
    interpretation of the relevancy ratings requiring an assessment of scope and magnitude
    of effort and complexity of each reference as compared to the RFP requirements,
    International Auto Processing's past performance warranted no better than a Not
    Relevant rating.” (emphasis in original). International Auto Logistics’ proposal, and
    related past performance questionnaire responses, emphasized that the central activity
    of intervenor’s references was the processing of vehicles. Regarding intervenor’s first
    reference, the “MBUSA [Mercedes Benz USA]” contract, intervenor stated in its
    proposal that it “unloads, inspects, and processes POVs for outgoing ocean vessels,”
    and handles “over 200,000 POVs annually,” bringing in at least $2,893,562.00 in
    2012.21 The past performance questionnaire filled out by International Auto Logistics
    and sent to Mercedes Benz USA listed under the “Brief Description of Work Performed,”
    “[r]eceive, inspect, document, wash, provide and manage truck areas, paint and body
    21
    In intervenor’s proposal, intervenor stated that it earned $8.1 million on the Mercedes
    Benz USA contract in 2012, and $9.9 million in 2013. In the past performance
    questionnaire, however, International Auto Logistics stated that the value of the contract
    in 2012 was only $2,893,562.00, with no information on 2013 values.
    88
    repairs, customer service, performance reporting.” (emphasis in original). Regarding
    intervenor’s second reference, for a “General Motors” contract, according to its
    proposal, intervenor “coordinates inland truck transportation, unloads vehicles, performs
    in/out processing,” as well as “inspect[s] each vehicle for damage upon arrival.” The
    proposal indicates that the contract is for $800,000.00 annually. Although the past
    performance questionnaire in the record does not contain a description of the work
    performed, Scott McMillan, the respondent to the questionnaire for “General Motors,”
    stated that “IAP provides port processing services out of Brunswick, Georgia. Although
    one of our smaller providers (approximately 19K units annually), they do a very good job
    processing our vehicles.”
    Regarding intervenor’s third reference, a contract with Hyundai Glovis America,
    intervenor states in its proposal that “IAP receives POVs from vessels, performs in/out
    processing,” “inspect[s] each vehicle for damage upon arrival,” and installs accessories
    and customizes vehicles. The proposal further notes that “Glovis and its customers,
    Hyundai and Kia, have been so pleased with the level of quality service provided by IAP
    that Hyundai has allowed IAP to process its vehicles for over 25 years. In 2012, these
    manufacturers shipped over 170,000 vehicles through IAP facilities.” The contract is for
    approximately $13 million a year, according to both intervenor’s proposal and the past
    performance questionnaire. The questionnaire respondent, Glenn Clift, President and
    CEO of Glovis America, stated that “IAP is a member of GLOVIS America’s 2012 Club
    Elite Program in recognition of their ability to meet or exceed performance standards in
    Automotive Port Processing.”
    Protestor argues that “International Auto Processing does not operate a vehicle
    processing center that is comparable to the privately-owned vehicle processing
    requirements in the Performance Work Statement Sections 1.3.3, 1.3.4 and 1.3.7, and
    its outdoor lot is certainly not comparable to the Performance Work Statement Section
    1.3.6 requirements (providing secure indoor facility and monthly maintenance
    requirements).” Protestor’s contention that intervenor’s facilities do not meet the
    requirements of the performance work statement is directed at TRANSCOM’s rating of
    intervenor’s technical proposal; Subfactor 2 – Technical Approach, as Acceptable,
    which means that the “[p]roposal clearly meets the minimum requirements of the
    solicitation.” Before this court, protestor has not challenged the determination that
    intervenor’s technical proposal was rated as “Acceptable.” Moreover, the GPC III
    solicitation does not require that intervenor’s past performance references had to match
    the GPC III solicitation’s particular performance work statement requirements.
    Intervenor’s past performance references as the prime contractor are
    supplemented by SDV Command Source’s past performance references, which include
    vehicle processing. Protestor never challenges the validity of the references
    themselves, but instead contends that “the value of SDV Command's total performance
    under the GPC III Contract (operating three of the 19 contractor-owned and operated
    facilities and one of seven storage facilities) is only estimated by Intervenor to be 1.2%
    of the annual contract dollars.” According to protestor, TRANSCOM, therefore, should
    not have considered SDV Command's past performance at all because it is not
    89
    proposed as a ‘principal subcontractor.’” As discussed above, however, the court has
    reason to be skeptical of protestor’s calculation of how much any one of intervenor’s
    subcontractors will earn. That SDV Command Source will operate three vehicle
    processing centers and one vehicle storage facility provides a reasonable basis upon
    which TRANSCOM could consider the subcontractor a “major subcontractor,” and
    consider its past performance references. One of SDV Command Source’s four past
    performance references was for a $55,356,885.16 life-cycle contract for the United
    States Army Installation Management Command, in which SDV Command Source,
    according to the past performance questionnaire, “[e]stablished and operated six (6)
    Vehicle Processing Centers (VPCs) and eight (8) Vehicle Storage Facilities (VSFs).”
    (emphasis in original). SDV Command Source was given a “Very Good” rating by the
    respondent from the United States Army in response to the questionnaire statement
    indicating: “Contractor provided vehicle inspection and corresponding documentation of
    vehicle condition prior to acceptance and upon delivery, including pre-existing and
    newly incurred damage.” (emphasis in original). Another of SDV Command Source’s
    references was for a $7,522,453.04 life-cycle contract with the United States Army at
    Fort Carson, in which the company, according to the past performance questionnaire,
    “[e]stablish[ed] and operate[d] Vehicle Processing Centers (VPCs) and either collocated
    or separate Vehicle Storage Facilities (VSFs).” (emphasis in original). The respondent
    to the past performance questionnaire from Fort Carson marked “Exceptional” in
    response to both statements on the questionnaire regarding privately-owned vehicle
    processing: “Contractor provided management/coordination to receive and schedule
    POV shipments between multiple destinations within delivery dates required;” and
    “[c]ontractor provided vehicle inspection and corresponding documentation of vehicle
    condition prior to acceptance and upon delivery, including pre-existing and newly
    incurred damage.” (emphasis in original). SDV Command Source also presented a third
    past performance reference, for a $16,673,677.91 contract with the United States Joint
    Base Lewis, in which SDV Command Source established and operated vehicle
    processing centers and performed other vehicle processing services, including
    maintenance and inspections. The questionnaire respondent representing Joint Base
    Lewis marked “Exceptional” in response to the two statements in the questionnaire
    related to privately-owned vehicle processing.22 (emphasis in original).
    There are imperfections in intervenor’s, and its subcontractor’s, past performance
    references. In all of International Auto Logistics’ three past performance questionnaires,
    the respondents marked “Unknown” in response to the two statements related to
    22
    As discussed below, TRANSCOM, using its Past Performance Information Retrieval
    System, identified and considered a fourth reference the agency determined also
    covered processing of personally-owned vehicles. TRANSCOM stated that the
    reference was for a contract in which SDV Command Source was a “[p]rime contractor
    providing complete inprocessing storage services for the Dept of the Army POVs,” and
    that the reference indicated “Very Good to Exceptional performance.” The record,
    however, does not contain other information as to the reference, such as the specific
    work involved or size of the contract.
    90
    “Privately-Owned Vehicle (POV) Processing.”23 (emphasis in original). In SDV
    Command Source’s past performance questionnaire related to the approximately $55
    million United States Army life-cycle contract, the respondent indicated in its comments
    that the focus of the contract was not about vehicle processing, but, instead, noted that:
    “SDV’s contract with IMCOM was for long-term POV storage only. However, SDV did
    dray POVs to/from SDV’ [sic] vehicle processing centers and SDV storage locations.”
    These inconsistencies, however, are far from fatal to TRANSCOM’s determination. As
    noted above, the court accords significant discretion to agencies in past performance
    determinations, especially those in which the determinations are highly technical in
    nature. See Glenn Defense Marine (ASIA), PTE Ltd. v. United 
    States, 720 F.3d at 911
    ;
    Turner Constr. Co., Inc. v. United 
    States, 645 F.3d at 1383
    ; Tech Sys., Inc. v. United
    
    States, 98 Fed. Cl. at 243
    ; L-3 Commc’ns EOTech, Inc. v. United 
    States, 83 Fed. Cl. at 650
    (“The deference afforded to an agency’s decision must be even greater when a trial
    court is asked to review a technical evaluation.”); Beta Analytics Int’l, Inc. v. United
    
    States, 67 Fed. Cl. at 395
    ; see also E.W. Bliss Co. v. United 
    States, 77 F.3d at 449
    (noting that protestor’s arguments “deal with the minutiae of the procurement process in
    such matters as technical ratings and the timing of various steps in the procurement,
    which involve discretionary determinations of procurement officials that a court will not
    second guess”). The agency only need demonstrated “rational reasoning and
    consideration of relevant factors.” See Weeks Marine, Inc. v. United 
    States, 575 F.3d at 1368-69
    (quotations omitted); Overstreet Elec. Co., Inc. v. United 
    States, 59 Fed. Cl. at 117
    . The record supports TRANSCOM’s decision that International Auto Logistics’ and
    SDV Command Source’s references were sufficient in “scope and magnitude of effort
    and complexity” as to warrant a “Somewhat Relevant” past performance rating. These
    references, when considered together, offered a rational basis for TRANSCOM to
    conclude that there is a “reasonable expectation that the offeror will successfully
    perform the required” processing of personally-owned vehicles under the GPC III
    program.
    Under “Ocean Transportation Services,” TRANSCOM considered the “Somewhat
    Relevant” past performance references of two of intervenor’s subcontractors, Liberty
    Global Logistics, and Horizon Lines, apart from Global Auto Logistics’ two “Relevant”
    references. (emphasis in original). Protestor does not contend that Liberty Global
    Logistics’ or Horizon Lines’ references are irrelevant to ocean transportation, and admits
    that “ocean container shipping is Horizon's line of business.” The protestor states, “[t]he
    issue here is not whether those contracts encompassed similar performance areas.”
    Instead, protestor takes issue with “the vast difference in ‘scope’ and ‘complexity,’
    including whether Liberty and Horizon have sufficient assets to meet the GPC III
    requirement to transport more than 4,000 privately-owned vehicles per month within the
    applicable Required Delivery Date time frames.” Protestor claims that “Liberty has only
    two roll-on/roll-off vessels, which is significantly fewer than the five to eight roll-on/roll-off
    vessels that Plaintiff will use under its negotiated agreements with its sister company,”
    and that “Horizon only operates container ships.” Protestor argues without support that
    23
    “Unknown” is defined in the questionnaire as: “No record of past performance or the
    record is inconclusive.” (emphasis in original).
    91
    container ships are worse and more expensive for transporting cars, because they hold
    fewer vehicles, and that Horizon Lines’ fifteen owned or leased container ships would
    be unable to make up the transport capability of protestor’s roll-on/roll-off carriers, which
    can carry “thousands of cars.” Protestor contends that “[b]ased at least in part on
    questionable ‘market research’ that it may be possible to transport six vehicles in a
    container, TRANSCOM did not question whether the Liberty and Horizon assets would
    be sufficient to meet the GPC III requirements.”
    Once again, protestor is attempting to dispute the agency’s conclusion that
    intervenor’s “[p]roposal clearly meets the minimum requirements of the solicitation.” As
    noted above, protestor’s technical proposal has not been challenged by protestor.
    Based on the record before the court, there is no reason to conclude that the resources
    intervenor has committed to the project would be insufficient to meet the GCP III
    program requirements. Moreover, the performance work statement allows for “arranging
    for” ocean transportation, and does not require that it all be provided in-house. To the
    extent protestor argues that intervenor’s past performance references are insufficient to
    warrant an overall past performance rating of “Satisfactory Confidence,” protestor has
    not persuaded the court. Liberty Global Logistics’ first past performance reference was
    for a TRANSCOM Surface Deployment and Distribution Command contract shipping
    military vehicles and other cargo around the world using “U.S. Flag roll-on/roll-off”
    vessels.24 This contract, according to the proposal and past performance questionnaire,
    was for approximately $50 million annually, equal to almost half of what International
    Auto Logistics proposed charging for all transportation services for the first complete
    year of GPC III performance, i.e. $116,525,049.85. TRANSCOM rated Liberty Global
    Logistics as “Exceptional” in response to all the statements in the questionnaire related
    to ocean transportation. (emphasis in original). This reference provides a rational basis
    by which TRANSCOM could conclude that there is a “reasonable expectation that the
    offeror will successfully perform” the ocean shipping effort required by the GPC III
    statement of work. See Weeks Marine, Inc. v. United 
    States, 575 F.3d at 1368
    –69;
    Overstreet Elec. Co., Inc. v. United 
    States, 59 Fed. Cl. at 117
    . Moreover, TRANSCOM
    also considered, and gave credit to, intervenor for another Liberty Global Logistics past
    performance reference, for a shipping contract with Uniworld International, Inc. worth
    $5.5 million annually. In the past performance questionnaire, Liberty Global Logistics
    was rated between “Satisfactory” and “Exceptional” in regards to ocean transportation
    services provided under the contract. (emphasis in original).
    From the record, it appears that the TRANSCOM source selection authority did
    not consider the third past performance reference intervenor submitted on behalf of
    Liberty Global Logistics, for a contract with the Ford automotive company for $25 million
    a year. Nor was the one past performance reference intervenor provided for Horizon
    Lines, for a $2.9 billion contract with TRANSCOM, in which “Horizon currently provides
    transport of light vehicles in support of USTRANSCOM solicitation Regional Domestic
    24
    This TRANSCOM contract was for the delivery of military vehicles under the “USC-6”
    program, apparently separate from the GPC III contract for the delivery of personally-
    owned vehicles at issue in the above captioned case.
    92
    Contract – 05 (RDC-05) in the Alaska and Hawaii markets,” considered. Neither
    reference appeared in the agency’s initial or interim past performance evaluations,
    although, in front of the GAO, the agency loosely referred to these references: “Both
    carriers also provided extensive past performance in the area of shipping and handling
    POVs.” TRANSCOM’s correspondence documentation indicated that, on July 18, 2013,
    “[t]he past performance team decided there was sufficient information to assign a rating
    without this PPQ, so the request for Mr. Carpenter to complete a PPQ was retracted.
    However, he was told if he would like to submit on LGL's [Liberty Global Logistics’]
    behalf he could.” TRANSCOM’s correspondence documentation also indicated that “Mr.
    Carpenter responded via e-mail on 7/29/2013 at 1:57PM stating his legal counsel will
    not allow him to complete the questionnaire.” The record before the court indicates that
    “[n]o PPQs were received for Horizon.”
    TRANSCOM, however, gathered an additional past performance reference for
    Liberty Global Logistics, and three past performance references for Horizon Lines, using
    the agency’s Past Performance Information Retrieval System. As stated in the agency’s
    interim past performance evaluation, the Liberty Global Logistics reference TRANSCOM
    collected, and one of the three Horizon Line references, were for contracts “providing
    international cargo transportation and distribution services using common contract
    ocean carriers offering regularly scheduled commercial liner service.” Horizon Lines’
    remaining two references were stated to be for contracts “providing port to port and end
    to end ocean transportation services” between Alaska, Hawaii, and the continental
    United States. Three of the four references indicated “Satisfactory” performance,
    although the last Horizon Lines reference indicated “Unsatisfactory to Satisfactory
    performance.” Horizon Lines’ performance concerns were resolved through intervenor’s
    response to an evaluation notice, which indicated, in part, a “reenergized Horizon Lines
    being an ALPHA carrier meeting RDD 98.7% of the time with an ITV [In-Transit
    Visibility] percentage of 97.0%. This performance level continues with the supporting
    evidence in our proposal reflecting Horizon’s 100% 90-day rolling performance rating.”
    Under “Inland Transportation Services,” the third performance area for which
    protestor alleges intervenor’s past performance record is lacking, TRANSCOM credited
    intervenor with two “Somewhat Relevant” references from Liberty Global Logistics, three
    Somewhat Relevant references from Horizon Lines, four “Somewhat Relevant”
    references from SDV Command Source, and one “Somewhat Relevant” reference from
    Posey Transport Group, apart from the two “Relevant” references from Global Auto
    Logistics. (emphasis in original). Protestor’s argument does not discuss the references
    from Liberty Global Logistics, Horizon Lines, and SDV Command Source, considers the
    past performance references of those subcontractors intervenor stated provided “OTR
    [over-the-road]” transportation services in a summary chart on page fifty-two of
    intervenor’s proposal. A review of the record, however, indicates that TRANSCOM
    considered the past performance references from all four subcontractors as arranging
    for or providing inland transportation services. The sole subcontractor with a “Somewhat
    Relevant” reference related to inland transportation services, according to protestor, is
    Posey Transport Group. Protestor claims that “[i]t was simply unreasonable for the
    Agency to conclude there is a reasonable expectation of successful performance of the
    93
    vast CONUS and OCONUS inland transportation requirements based on one
    subcontractor's experience on a single contract performing trucking transportation
    services for new vehicles only in the United States.”
    It was appropriate for TRANSCOM to credit the past performance of Liberty
    Global Logistics, Horizon Lines, and SDV Command Source towards inland
    transportation. Although the chart on page fifty-two of intervenor’s proposal provided a
    more summary and less detailed overview, the text of intervenor’s proposal described
    Liberty Global Logistics as providing transportation “between U.S. and international
    destinations via truck, air, sea and rail. LGL provides a wide array of point-to-point
    logistics and transportation services to meet common and unique shipping needs.”
    Intervenor also described Liberty Global Logistics as providing “door-to-door
    movements for the Department of Defense.” TRANSCOM attributed inland
    transportation to Liberty Global Logistics’ past performance reference for the $50 million
    contract with the Surface Deployment and Distribution Command. Intervenor’s proposal
    indicated that Liberty Global Logistics conducted “Inland Transport” for this contract,
    including a “surface move” of military vehicles. (emphasis in original). The respondent
    for the past performance questionnaire for this reference rated Liberty Global Logistics
    as “Exceptional” in response to all the statements under the category of inland
    transportation. (emphasis in original).
    It also was appropriate for TRANSCOM to credit the past performance of SDV
    Command Source towards inland transportation. Regarding SDV Command Source’s
    contract with the United States Army Installation Management Command, worth
    $55,356,885.16 over its life cycle, intervenor’s proposal stated:
    SDV’s POV Storage contract involved arranging for inland transport of
    POV vehicles. For these activities, we coordinated carrier scheduling and
    movement of vehicles in-processed at each of the VPCs and designated
    POV storage sites. We also coordinated carrier scheduling and movement
    of vehicles from VSFs to designated VPCs upon return of a service
    member. In general, we coordinated transport with carriers, conducted a
    joint inspection with the carrier (using the DOD Form 788) and oversaw all
    vehicle loading and dispatch.
    The respondent to the past performance questionnaire for this reference marked
    “Unknown” in response to the statements on inland transportation, but commented later
    on in the questionnaire that: “Answered 1B and section 2 [inland transportation] as
    unknown because SDV’s contract with IMCOM was for long-term POV storage only.
    However, SDV did dray POVs to/from SDV’ [sic] vehicle processing centers and SDV
    storage locations. SDV always did a very good job of coordinating movements of POVs
    to and from storage.” (emphasis in original). Intervenor also indicated in its proposal that
    SDV Command Source arranged for inland transportation as part of the Fort Carson
    and Joint Base Lewis contracts, worth approximately $7.5 million and $16 million life-
    cycle respectively. For the Fort Carson reference, the respondent to the past
    performance questionnaire marked “Exceptional” in response to three of five of the
    94
    statements in the questionnaire on inland transportation. (emphasis in original),
    although the respondent to the past performance questionnaire for the Joint Base Lewis
    contract commented “NOT APPLICABLE” in response to the same statements in the
    questionnaire.
    In addition to the references from Liberty Global Logistics and SDV Command
    Source, TRANSCOM did consider one reference from Posey Transport Group, which it
    considered to be “Somewhat Relevant” to the solicitation’s requirements, a contract to
    transport vehicles for AT&T. Intervenor stated in its proposal that Posey Transport
    Group operates as a “vehicle transport operation servicing the entire continental United
    States and Canada.” According to the past performance questionnaire, under this
    contract, Posey Transport Group “[m]anaged the transportation of new vehicles entering
    service from sedans and service trucks/vans to bucket trucks. Also managed the
    transportation of used surplus vehicle relocation and specialty equipment relocation.”
    According to the intervenor’s proposal and related past performance questionnaire, the
    contract was worth $3,516,452.00 in 2012. The respondent for AT&T rated Posey as
    “Exceptional” in response to four out of the five questionnaire statements under the
    topic of inland transportation. (emphasis in original).
    The references from Liberty Global Logistics, SDV Command Source, and Posey
    Transport Group discussed above, in total, provide a rational basis for the agency’s
    “reasonable expectation that the offeror will successfully perform the required” inland
    transportation effort for the GPC III program.25 The record does not support protestor’s
    contention that the agency “lacked any rational basis” for its actions, Overstreet Elec.
    Co., Inc. v. United 
    States, 59 Fed. Cl. at 117
    (emphasis in original), or was otherwise
    “‘unreasonable or inconsistent with the terms of the solicitation or applicable statutes or
    regulations.’” Fort Carson Support Servs. v. United 
    States, 71 Fed. Cl. at 598
    (quoting
    Consol. Eng'g Servs. v. United 
    States, 64 Fed. Cl. at 637
    ).26
    Protestor’s analysis also improperly assumes that Global Auto Logistics’ three
    past performance references should be disregarded. Global Auto Logistics’ past
    performance references, according to TRANSCOM, covered “providing/arranging for
    ocean & inland transportation, customer service, POV processing, and
    CONUS/OCONUS performance but does not include storage.” Within the three
    25
    In addition to the above, one past performance reference from Liberty Global
    Logistics, three past performance references from Horizon Lines, and one past
    performance reference from SDV Command Source, all of which originated from the
    agency’s Past Performance Information Retrieval System, were indicated by
    TRANSCOM to cover inland transportation. Protestor does not challenge their validity.
    26
    The GAO’s analysis of the same challenged determinations was in line with the
    court’s analysis. The GAO stated, “[w]e have reviewed each of the challenged
    references, and find that the record supports the agency’s relevancy determination as
    well as the agency’s conclusion that, collectively, all of the references provided the
    agency with satisfactory confidence that IAL would successfully perform the contract.”
    95
    “performance areas” at issue, the references provided by the intervenor for Global Auto
    Logistics serve to further buttress the other “Somewhat Relevant” references provided
    by the intervenor, and further substantiate TRANSCOM’s “reasonable expectation that
    the offeror will successfully perform the required effort.” The court also notes that the
    solicitation did not require that the awardee have, at the moment of award, all of the
    resources required to perform the GPC III contract. As the agency correctly stated in
    front of the GAO, “[w]hat Protester fails to understand is the solicitation did not require
    offerors to demonstrate ownership of ‘a national and international fleet of car carriers,’
    or currently employ ‘the necessary pool of drivers.’ Rather the solicitation called for
    experience in ‘arranging for or providing inland transportation.’” (internal citations
    omitted).
    In sum, based on the record before the court, the source selection authority, Ms.
    Jorgenson, reached her decision to award a rating of “Satisfactory Confidence” to
    International Auto Logistics based on a thorough review of the offeror’s past
    performance references as a whole, not on any one reference. The source selection
    authority noted that, “IAL and its subcontractors combined have provided numerous
    references to demonstrate successful performance in individual performance areas as
    required by the solicitation.” In addition, the agency’s overall review of the offerors’ past
    performance proposals was thorough. The agency made multiple charts to compare the
    different references, conducted three stages of review, followed up on issues in
    between the different stages of review with evaluation notices, developed a record of its
    correspondence with the offerors, and discussed at length the rationale behind each
    offeror’s final, overall past performance rating. After this review, the agency concluded
    that the intervenor had a “reasonable expectation” of success in the GPC III effort. The
    evidence before the court does not support protestor’s assertion that intervenor would
    have only a low expectation, or no expectation of successful contract performance.
    Even if the court were to believe that a particular lower confidence rating might have
    been a better determination, “[i]f the court finds a reasonable basis for the agency’s
    action, the court should stay its hand even though it might, as an original proposition,
    have reached a different conclusion as to the proper administration and application of
    the procurement regulations.” Weeks Marine, Inc. v. United 
    States, 575 F.3d at 1371
    (quotations omitted). The solicitation at issue in this case leaves significant discretion to
    the source selection authority to define the evaluation terms, as well as to assess what
    falls within “POV processing,” “arranging for or providing ocean transportation,” and
    “arranging for or providing inland transportation.” After review of the extensive record,
    the court finds that the agency’s individual ratings of “Somewhat Relevant,” assigned to
    International Auto Logistics’ fourteen past performance references, have a reasonable
    basis in the record before the court, and that the intervenor deserves a “Satisfactory
    Confidence” overall past performance rating. A review of the record offers a rational
    basis for the agency’s determination that there is a “reasonable expectation that the
    offeror will successfully perform” the GPC III contract.
    96
    Integrated Assessment & Performance Price Tradeoff
    Protestor also contends that, even if TRANSCOM was reasonable in giving
    International Auto Logistics an overall “Satisfactory Confidence” past performance
    rating, “the integrated assessment itself is unreasonable and contrary to the RFP.”
    According to the solicitation, the agency’s “integrated assessment” was to reflect the
    agency’s overall review of an offeror’s proposal, and was to be conducted after ratings
    were given for each of the five individual business, technical, past performance, small
    business utilization, and price evaluation factors. The source selection authority’s
    integrated assessment focused primarily on how the various offerors’ performance and
    price proposals compared between offerors, an evaluation described in the solicitation
    as the “Performance Price Tradeoff.” According to the Source Selection Decision
    Document, “[t]he integrated assessment takes into consideration the potential tradeoffs
    in terms of performance confidence assessment ratings and price. Ratings for technical
    subfactors are not factored into this confidence assessment rating because the factors
    were rated on an Acceptable/Unacceptable basis and all offerors’ proposals were rated
    as Acceptable.” The solicitation provided guidance for the offerors on how the
    performance price tradeoff was to be conducted:
    This is a competitive best value source selection. The Government will
    conduct a Performance Price Tradeoff (PPT) source selection in which
    competing offerors' past performance history will be evaluated on a basis
    approximately equal to cost or price considerations. Award will be made to
    the offeror who is deemed responsible IAW [in accordance with] FAR Part
    9, who submits an acceptable business proposal, technical proposal, and
    small business proposal, and is judged, based on their past performance
    and total evaluated price, to represent the best value to the
    Government. . . . However, the Government will not pay a price premium
    that it considers to be disproportionate to the benefits associated with the
    proposed margin of service superiority.
    Protestor takes issue with how TRANSCOM conducted the performance price
    tradeoff between International Auto Logistics and American Auto Logistics, alleging that
    the agency abandoned “the RFP's criteria that made price equal to past performance,”
    in the tradeoff, and, instead, “decided that ‘the value between Satisfactory Confidence
    and Substantial Confidence ratings regarding actual contract performance is reduced to
    an extent by the general commercial nature of the contract and the prevalence of the
    required services in the commercial marketplace.’” According to protestor, “[t]here is no
    statutory or regulatory authority to support the Source Selection Authority's reliance on
    the commercial nature of the contract to diminish—if not eliminate—the role that past
    performance was supposed to play in the source selection process.” Protestor notes
    that “[t]here are countless items that would clearly meet the FAR definition of a
    ‘commercial item,’ but that does not mean they are easy to manufacture.” Protestor also
    claims that the source selection authority impermissibly, and inconsistent with the
    solicitation’s evaluation criteria, “concluded that ‘the primary margin of service
    97
    superiority represented in AAL's [Protestor’s] higher past performance score is not in
    specific performance areas, but rather contract integration.’” (modification in original).
    Protestor, in addition, claims that the source selection authority failed to consider that
    the price differential between the two offers may not be as large as indicated, because,
    “although the contract is fixed price, the resulting award will be an Indefinite-
    Delivery/Indefinite Quantity contract, wherein minor differences in prices could fluctuate
    depending on ordered quantities.”
    Defendant responds that the source selection authority was correct to consider
    the “commercial nature” of the contract, as well as to conclude that the protestor’s
    “margin of service superiority” was in contract integration, and that there is limited “risk
    inherent in selecting the awardee instead of the incumbent.” Defendant asserts the FAR
    encouraged the agency to “consider ‘the relative differences between proposals, their
    strengths, weaknesses and risks . . . .’” (quoting Halter Marine, Inc. v. United States, 
    56 Fed. Cl. 144
    , 170 (2003)). Defendant further contends that the source selection
    authority “did not ignore the smaller magnitude of the awardee’s past performance
    efforts, nor the risks inherent in choosing a contractor with a lower past performance
    rating, but reasoned the awardee could successfully scale up its operation because of
    the common, commercial nature of the services.” According to defendant:
    [P]laintiff’s argument ignores the salient point that neither statute, nor
    regulation, nor the solicitation prohibits the source selection authority from
    taking into account the prevalence of the solicited services in the
    commercial market in her analysis of the risk . . . . Here the source
    selection authority did precisely what she was supposed to do—exercise
    business judgment and balance risk to make an informed tradeoff
    decision.
    Intervenor adds that “[t]he Court must afford the Source Selection Authority who
    exercises independent judgment tremendous discretion in deciding which offeror
    represents the best value to the government,” citing FAR 15.308 (2013).
    FAR 15.308 instructs source selection authorities as follows:
    The source selection authority's (SSA) decision shall be based on a
    comparative assessment of proposals against all source selection criteria
    in the solicitation. While the SSA may use reports and analyses prepared
    by others, the source selection decision shall represent the SSA's
    independent judgment. The source selection decision shall be
    documented, and the documentation shall include the rationale for any
    business judgments and tradeoffs made or relied on by the SSA, including
    benefits associated with additional costs. Although the rationale for the
    selection decision must be documented, that documentation need not
    quantify the tradeoffs that led to the decision.
    98
    FAR 15.308. The requirements of FAR 15.308 have been described as follows:
    First, the regulation requires the agency to make a business judgment as
    to whether the higher price of an offer is worth the technical benefits its
    acceptance will afford. See, e.g., TRW, Inc. [v. Unisys Corp.], at 1327;
    Dismas Charities, Inc., 61 Fed. Cl. [191, 203 (2004)]. Doing this, the
    decisional law demonstrates, obliges the agency to do more than simply
    parrot back the strengths and weaknesses of the competing proposals—
    rather, the agency must dig deeper and determine whether the relative
    strengths and weaknesses of the competing proposals are such that it is
    worth paying a higher price. Second, in performing the tradeoff analysis,
    the agency need neither assign an exact dollar value to the worth
    associated with the technical benefits of a contract nor otherwise quantify
    the non-cost factors. FAR § 15.308 (“the documentation need not quantify
    the tradeoffs that led to the decision”); Widnall v. B3H Corp., 
    75 F.3d 1577
    , 1580 (Fed. Cir. 1996). But, this is not to say that the magnitude of
    the price differential between the two offers is irrelevant—logic suggests
    that as that magnitude increases, the relative benefits yielded by the
    higher-priced offer must also increase. See Beneco Enters., Inc., 2000
    C.P.D. ¶ 69, 
    1999 WL 1713451
    , at *5 (1999). To conclude otherwise,
    threatens to “minimize[ ] the potential impact of price” and, in particular, to
    make “a nominal technical advantage essentially determinative,
    irrespective of an overwhelming price premium.” Coastal Sci. and Eng'g,
    Inc., 89–2 C.P.D. ¶ 436, 
    1989 WL 237564
    , at *2 (1989); see also
    Lockheed Missiles & Space 
    Co., 4 F.3d at 959
    –60. Finally—and many
    cases turn on this point—the agency is compelled by the FAR to
    document its reasons for choosing the higher-priced offer. Conclusory
    statements, devoid of any substantive content, have been held to fall short
    of this requirement, threatening to turn the tradeoff process into an empty
    exercise. Indeed, apart from the regulations, generalized statements that
    fail to reveal the agency's tradeoff calculus deprive this court of any basis
    upon which to review the award decisions. See Johnson Controls World
    Servs., 
    2002 WL 1162912
    , at *6; Satellite Servs., Inc., 2001 C.P.D. ¶ 30,
    at *9–11; Si–Nor, Inc., 2000 C.P.D. ¶ 159, 
    1999 WL 33210196
    , at *3
    (1999).
    Serco Inc. v. United 
    States, 81 Fed. Cl. at 496
    –97; see also Croman Corp. v. United
    States, 
    106 Fed. Cl. 198
    , 220 (2012) (citing to the framework discussed in Serco), aff’d,
    
    724 F.3d 1357
    (Fed. Cir.), reh’g and reh’g en banc denied (Fed. Cir. 2013). A Judge of
    this court has stated that, under FAR 15.308, “[w]hen assessing differences between
    proposals, the SSA should take into consideration not only the proposals' adjectival
    ratings but also information on advantages and disadvantages of the proposals.
    ‘Looking beyond the adjectival ratings is necessary because proposals with the same
    adjectival ratings are not necessarily of equal quality.’” Mil-Mar Century Corp. v. United
    States, 
    111 Fed. Cl. 508
    , 553 (2013) (quoting Femme Comp Inc. v. United 
    States, 83 Fed. Cl. at 758
    ); see also AM Gen., LLC v. United States, 
    115 Fed. Cl. 653
    , 699 (2014)
    (“This court has also recognized the limitation of a bare evaluation rating, and the need,
    99
    in certain circumstances, to go beyond the evaluation rating to understand the value
    provided by the proposal.”).
    A protestor bears a significant burden to demonstrate error in a source selection
    authority’s best-value trade-off analysis, because, as discussed above, procurement
    officials have a very high degree of discretion when it comes to best value
    determinations. See Galen Med. Assocs., Inc. v. United 
    States, 369 F.3d at 1330
    (because “the contract was to be awarded based on ‘best value,’ the contracting officer
    had even greater discretion than if the contract were to have been awarded on the basis
    of cost alone”); CHE Consulting, Inc. v. United 
    States, 552 F.3d at 1354
    (“Procurement
    officials have substantial discretion to determine which proposal represents the best
    value for the government.” (quotation omitted)); Banknote Corp. of Am. Inc. v. United
    
    States, 365 F.3d at 1355
    ; Optimization Consulting, Inc. v. United 
    States, 115 Fed. Cl. at 89
    ; Amazon Web Servs., Inc. v. United 
    States, 113 Fed. Cl. at 110
    (“Contracting officers
    are afforded ‘an even greater degree of discretion when the award is determined based
    on the best value to the agency.’” (quoting Galen Med. Assocs., Inc. v. United 
    States, 369 F.3d at 1330
    )); Supreme Foodservice GmbH v. United 
    States, 109 Fed. Cl. at 382
    .
    Courts allow agencies such a high degree of discretion in best value
    determinations because it is necessarily a subjective process. The determination of
    which offer represents the “overall best value to the government” involves layers of
    decision-making and judgment calls regarding which proposals offer the overall highest
    technical merit, and what technical advantages are worth a higher price. Any decision to
    contract is “inherently a judgmental process which cannot accommodate itself to
    absolutes, at least not without severely impairing the quality of the judgment called for.”
    Sperry Flight Sys. Div. v. United 
    States, 212 Ct. Cl. at 339
    , 548 F.2d at 921; see also
    Comprehensive Health Servs., Inc. v. United States, 
    70 Fed. Cl. 700
    , 721 (2006).
    At multiple points in the Source Selection Decision Document, the source
    selection authority discussed, and compared, the past performance and price offerings
    submitted by International Auto Logistics and American Auto Logistics. In the section
    evaluating International Auto Logistics’ proposal, under a subsection titled “Integrated
    Assessment,” (emphasis in original), the source selection authority stated:
    IAL did not present past performance of the same scope as the
    Government requirement or AAL’s past performance. However, while the
    scope was not the same, the Government notes IAL’s past performance
    includes largely the same commercial services conducted by AAL (with
    the exception of performing under a single contract) and includes services
    IAL demonstrated it has and currently performs in the commercial
    marketplace. Adding volume to a commercial service already being
    performed presents less risk than adding a new service. IAL’s past
    performance provides the Government satisfactory confidence that it has
    the experience that would enable IAL to expand current commercial efforts
    to meet the Government requirements.
    100
    While the Government may award to a higher rated, higher priced offeror,
    where it determines that the superior past performance of the higher
    priced offeror outweighs the associated price premium, the
    aforementioned commercial qualities of the requirements impact the
    extent to which the Government is willing to trade-off increased cost for
    higher-rated past performance. IAL’s TEP [Total Evaluated Price] is the
    lowest submitted by any offeror and is $38,301,734.66 below the next
    lowest offer. While the solicitation permits the Government to award to an
    offeror with a higher price where superior past performance of the higher
    priced offeror outweighs the cost difference, the Government will not pay a
    price premium that it considers disproportionate to the benefits associated
    with the proposed margin of service superiority. The incumbent’s superior
    past performance, when compared to the price and past performance
    proposals of IAL, does not warrant awarding at the higher proposed price.
    Therefore, IAL’s proposal represents the best overall value to the
    Government. Additional rationale for this tradeoff are detailed in the next
    section.
    The source selection authority continued the comparison when reviewing American
    Auto Logistics’ proposal. The source selection authority stated:
    While the solicitation permits the Government to award to an offeror with a
    higher price, where superior past performance of the higher priced offeror
    outweighs the cost difference, the Government will not pay a price
    premium that it considers disproportionate to the benefits associated with
    the proposed margin of service superiority. In the present case, AAL’s
    higher past performance does not outweigh the $38,301,734.66 price
    premium. A distinguishing difference in the past performance rating of AAL
    and IAL is that AAL’s performance occurred under a single contract, and
    was of the same scope and magnitude as the solicited requirement. On
    the other hand, IAL demonstrated performance of similar or the same
    tasks [sic] under separate contracts, and was not the same scope and
    magnitude of the solicited requirement. In other words, both proposals
    demonstrated successful performance of essentially the same commercial
    services, but only AAL’s performance was under a single contract with
    similar scope. In order to award to AAL, the Government would be
    required to trade-off a $38,301,734.66 price premium for award to an
    offeror whose past performance score is higher because it performed the
    same recent and relevant commercial services under a single contract
    versus multiple contracts. Under the current Global POV Contract, AAL
    performs the work of a third-party logistics provider and is responsible for
    dividing and managing work between its subcontractors. The experience
    of providing logistics services for the same work (of greater scope) under
    a single contract versus multiple commercial contracts (of lesser scope),
    for purposes of actual contract performance, is not significant enough to
    justify the higher price. Awarding to AAL, with a $38,301,734.66 higher
    101
    price would represent a price premium disproportionate to the benefits
    associated with the proposed margin of service superiority. As detailed
    above, the primary margin of service superiority represented in AAL’s
    higher past performance score is not in specific performance areas, but
    rather contract integration, which in the current commercial marketplace is
    not worth the $38,301,734.66 price premium. Therefore, AAL does not
    represent the best value to the Government.
    In making its “SOURCE SELECTION DECISION,” (emphasis and capitalization
    in original), the source selection authority maintained:
    In accordance with the solicitation, which indicated that past performance
    would be evaluated on a basis approximately equal to price, I have
    determined that the additional cost of $38,301,734.66 is not proportionate
    to the benefit associated with the higher past performance rating which
    was based on the fact that AAL had successfully performed the current
    effort for the services required under this solicitation under a single
    contract.
    Underpinning TRANSCOM’s performance price tradeoff and integrated
    assessment, and the source selection authority’s ultimate conclusion, is the agency’s
    conclusion that the services to be performed under the GPC III effort are “commercial
    item[s].” See FAR 12.101(b). In her source selection decision, the source selection
    authority stated that, “[a]dding volume to a commercial service already being performed
    presents less risk than adding a new service,” and that “the aforementioned commercial
    qualities of the requirements impact the extent to which the Government is willing to
    trade-off increased cost for higher-rated past performance.” Moreover, the solicitation
    was structured as a commercial item acquisition. The solicitation incorporated by
    reference “Contract Terms and Conditions--Commercial Items” pursuant to FAR 12.301
    (2013) and 52.212-4 (2013). Solicitations for commercial items are governed under FAR
    Part 12, which sets forth streamlined procedures and special evaluation requirements.
    See FAR 12.000 (2013) (“This part prescribes policies and procedures unique to the
    acquisition of commercial items. It implements the Federal Government's preference for
    the acquisition of commercial items contained in Title VIII of the Federal Acquisition
    Streamlining Act of 1994 (Public Law 103-355) by establishing acquisition policies more
    closely resembling those of the commercial marketplace and encouraging the
    acquisition of commercial items and components.”); FAR 12.203 (2013) (“The
    contracting officer may use the streamlined procedure for soliciting offers for
    commercial items prescribed in 12.603.”); FAR 12.602 (2013) (“When evaluation factors
    are used, the contracting officer may insert a provision substantially the same as the
    provision at 52.212-2, Evaluation--Commercial Items, in solicitations for commercial
    items . . . .”); Streamlined Solicitation for Commercial Items, FAR 12.603 (2013) (“When
    a written solicitation will be issued, the contracting officer may use the following
    procedure to reduce the time required to solicit and award contracts for the acquisition
    of commercial items. This procedure combines the synopsis required by 5.203 and the
    issuance of the solicitation into a single document.”). The different, streamlined
    102
    procedures for the acquisition of commercial items give agency personnel discretion in
    what they can refer to in coming to a past performance determination. See Use of Past
    Performance, FAR 12.206 (2013) (“Contracting officers should consider past
    performance data from a wide variety of sources both inside and outside the Federal
    Government in accordance with the policies and procedures contained in subpart 9.1,
    section 13.106 [for simplified acquisitions], or subpart 15.3 [for negotiated acquisitions],
    as applicable.”). Although protestor alleges in its brief that defendant erred in
    “Overemphasizing the Commercial Nature of the GPC III Service Elements,”
    (capitalization in original; emphasis removed), protestor does not directly challenge
    TRANSCOM’s decision to determine that the GPC III solicitation was a “commercial
    item” acquisition under the FAR.
    Defendant conducted a market research survey, as is suggested in the FAR and
    in the Defense Federal Acquisitions Regulations Supplement (DFARS), FAR Part 200 et
    seq., regarding whether personally-owned vehicle processing and transport are
    commercial items. See FAR 12.202 (2013) (“Market research (see 10.001) is an
    essential element of building an effective strategy for the acquisition of commercial
    items and establishes the foundation for the agency description of need (see part 11),
    the solicitation, and resulting contract.”); DFARS 212.102 (2013) (“(a)(i) When using
    FAR part 12 procedures for acquisitions exceeding $1 million in value . . . the
    contracting officer shall-- (A) Determine in writing that the acquisition meets the
    commercial item definition in FAR 2.101 or meets the criteria at FAR 12.102(g)(1); (B)
    Include the written determination in the contract file . . . .”); see also FAR 10.001 (2013)
    (“Agencies must . . . [c]onduct market research appropriate to the circumstances . . . .”);
    FAR 10.002 (2013) (discussing procedures for market research). Defendant stated in its
    May 18, 2012 market research report:
    The work associated with the GPC II contract was determined a
    “commercial item” under the Federal Acquisition Regulation (FAR) at
    subpart 2.101. FAR subpart 2.101 defines a service as a commercial item
    when it is “a type offered and sold competitively in substantial quantities in
    the commercial marketplace based on established catalog or market
    prices for specific tasks performed or specific outcomes to be achieved
    and under standard commercial terms and conditions.” The GPC II was
    awarded following FAR Part 12 (Acquisition of Commercial Items)
    procedures. The GPC III requirement is the continuation of the work
    performed under the GPC II contract and it too is determined a
    commercial item. This determination agrees with the market survey where
    four (4) of the five (5) [80%] of the RFI [request for information]
    respondents agreed that the services associated with this effort are
    commercial. These RFI respondents provide the transportation and/or
    storage of vehicles as a service commonly offered to the general public, in
    substantial quantities, and at competitive market prices.
    The incumbent contractor’s response states that the services sought
    under the GPC III requirement are not commercial. The basis for its
    103
    response is that the incumbent does not offer the same services
    commercially. The incumbent’s interpretation, however, does not preclude
    the services from being “commercial” under the FAR definition. As noted
    above, 80% of the companies which responded to the RFI concluded that
    the services were commercial (See, Attachment 1). Because the services
    fall within the definition in FAR 2.101 and it is very probable the needs of
    the Government can be met through the commercial market, it has been
    determined that this requirement is “commercial.” (See, FAR 2.101 and
    DFARS 212.102).
    (brackets in original).
    Under FAR 2.101(b)(6), a “commercial item” includes:
    Services of a type offered and sold competitively in substantial quantities
    in the commercial marketplace based on established catalog or market
    prices for specific tasks performed or specific outcomes to be achieved
    and under standard commercial terms and conditions.
    FAR 2.101(b)(6). Pursuant to the FAR, “[c]atalog price means a price included in a
    catalog, price list, schedule, or other form that is regularly maintained by the
    manufacturer or vendor, is either published or otherwise available for inspection by
    customers, and states prices at which sales are currently, or were last, made to a
    significant number of buyers constituting the general public.” FAR 2.101(b)(6)(i). Under
    the same regulation, “[m]arket prices means current prices that are established in the
    course of ordinary trade between buyers and sellers free to bargain and that can be
    substantiated through competition or from sources independent of the offerors.” FAR
    2.101(b)(6)(ii). According to the TRANSCOM May 18, 2012 market research report, the
    agency concluded that the GPC III effort was commercial in nature because, “four (4) of
    the five (5) [80%] of the RFI respondents agreed that the services associated with this
    effort are commercial,” and, also, “[t]he GPC III requirement is the continuation of the
    work performed under the GPC II contract and it too is determined a commercial item.”
    (first brackets in original). Defendant’s market research report covered five companies.
    See Advanced Am. Constr., Inc. v. United States, 
    111 Fed. Cl. 205
    , 226 (2013) (“[T]he
    agency enjoys substantial discretion in determining how much and what type of market
    research is ‘appropriate to the circumstances’ for the purpose of ‘[d]etermin[ing] if
    sources capable of satisfying the agency's requirements exist.’” (quoting FAR
    10.001(a))); Assessment and Training Solutions Consulting Corp. v. United States, 
    92 Fed. Cl. 722
    , 725, 731 (2010) (“The court agrees with defendant that the Contracting
    Officer had discretion under the relevant regulations to conduct market research
    ‘appropriate to the circumstances.’ The regulations note that the extent of the market
    research will vary depending on a number of factors and direct agencies not to request
    ‘more than the minimum information necessary’ when conducting market research.”
    (quoting FAR 10.001(b), 10.002(b) (internal citations omitted)). In Assessment and
    Training Solutions Consulting Corp. v. United States, a Judge of this court upheld a
    104
    small business market research report that only garnered nine responses, only four of
    which were from small businesses. See generally 
    id. Specifically regarding
    the GPC III contract, the respondents to the market survey
    generally offered support to the agency’s determination that a commercial item
    designation was appropriate. In general, the respondents’ comments to the agency
    support the agency’s determination. For example, [redacted], one of the market
    research respondents, stated that “[t]he specific services included within the scope of
    this bid are of a type and quantity transacted in the commercial marketplace. Vehicle
    handling, storage, transportation and repair work are all services performed and
    achieved under commercial terms and conditions.” Another respondent to the market
    survey, [redacted], commented that “storage and transporting of vehicles is a service
    that is offered, sold and available to the general public by specific companies and
    independent contractors on a commercial basis.” In addition, according to the agency,
    the prior GPC II contract was operated under the terms of a commercial item contract,
    with no indication in the record of any issues arising as a result. The statements of the
    industry respondents, and the agency’s prior experience with the GPC II contract, offer
    a reasonable basis in the record for the agency to have concluded that the GPC III
    scope of services are, as the FAR states, “offered and sold competitively in substantial
    quantities in the commercial marketplace based on established catalog or market prices
    for specific tasks performed or specific outcomes to be achieved and under standard
    commercial terms and conditions.” See FAR 2.101(b); Kasten v. Saint-Gobain
    Performance Plastics Corp., 
    131 S. Ct. 1325
    , 1335 (2011) (“These agency views are
    reasonable. They are consistent with the Act. The length of time the agencies have held
    them suggests that they reflect careful consideration, not ‘post hoc rationalizatio[n].’
    Motor Vehicle Mfrs. Assn. of United States, Inc. v. State Farm Mut. Automobile Ins. Co.,
    
    463 U.S. 29
    , 50, 
    103 S. Ct. 2856
    , 
    77 L. Ed. 2d 443
    (1983). And they consequently add
    force to our conclusion.” (citing Skidmore v. Swift & Co., 
    323 U.S. 134
    , 140 (1944));
    Amer. Airlines, Inc. v. United States, 
    551 F.3d 1294
    , 1302 (Fed. Cir. 2008) (“The
    government is correct that the reasonableness of an agency interpretation is supported
    when it has been consistent over time.” (citing as an example Good Samaritan Hosp. v.
    Shalala, 
    508 U.S. 402
    , 417 (1993))), reh’g granted, 319 F. App’x 914 (Fed. Cir. 2009);
    see also Bevevino v. United States, 
    99 Fed. Cl. 461
    , 471 (2011) (the court “noting the
    broad deference afforded an agency's interpretation of its own regulation, especially
    where that interpretation has been consistent over time” (citing Gose v. United States
    Postal Serv., 
    451 F.3d 831
    , 837 (Fed. Cir.), reh’g denied (Fed. Cir. 2006))).
    After the May 18, 2012 market research report was published, additional
    responses from industry were sought through an October 25, 2012 request for
    information e-mail, proposing the question “Vehicle Processing Centers Network (VPC).
    Is there a commercial alternative to the VPC network?” One of intervenor’s
    subcontractors in its GPC III proposal, Boyle Transportation, indicated that, “[t]here isn't
    a commercial network that can handle the volume and seasonality of the GPC. Most
    commercial systems handle only a few cars a day, at most, and certainly doesn't [sic]
    have the storage capability to handle this contract.” SDV Command Source, another of
    intervenor’s subcontractors, stated that “[m]ixing this program with a commercial
    105
    program could and most likely would reduce the extremely high level of service.”
    Intervenor’s parent company, International Auto Processing, also noted that “currently
    99 % of all revenue generated at the current VPC network is generated from the GPC
    making it virtually an exclusive network. . . . Most commercial alternatives would not
    have the excess space or acreage needed handle [sic] the GPC, negating most of or all
    cost advantage.” International Auto Processing, however, stated, in that same
    response, that “[t]here are potentially multiple commercial networks that might work.”
    [Redacted], another respondent, stated in response to the same question that “there is
    the option of using a completely commercial solution for this requirement.” Also in the
    record is a comment from [redacted] that: “We think there is a lot of merit in exploring
    existing commercial infrastructure as an alternative to contractors setting up and
    maintaining separate VPC’s outside of a commercial structure.” In sum, the agency’s
    conclusion that the contract was for a commercial item under FAR 2.101 was
    reasonable based on the record before the agency. See Weeks Marine, Inc. v. United
    
    States, 575 F.3d at 1371
    ; Assessment and Training Solutions Consulting Corp. v.
    United 
    States, 92 Fed. Cl. at 725
    , 731.
    Given that the GPC III effort was considered a commercial item transaction under
    the FAR, this court reviews the agency’s performance price tradeoff to see if it was
    arbitrary and capricious, and if it relied on factors that were not intended to be
    considered in the solicitation. See Motor Vehicle Mfrs. Ass’n v. State Farm Mut. Auto.
    Ins. 
    Co., 463 U.S. at 43
    . Although the solicitation specified that past performance would
    be weighed “approximately equal to cost or price considerations,” the solicitation did not
    specify further how the government would come to a final, “best value,” “Performance
    Price Tradeoff” determination. The solicitation’s rather broad language left the source
    selection authority discretion to consider factors that would affect the performance price
    tradeoff, including her “business judgment[s]” under FAR 15.308. See FAR 15.308
    (“The source selection decision shall be documented, and the documentation shall
    include the rationale for any business judgments and tradeoffs made or relied on by the
    SSA, including benefits associated with additional costs.”). Such business
    determinations, as stated in the Source Selection Decision Document, can include
    whether or not the “commercial nature” of the contract reduces the risk of poor
    performance, and whether “[a]dding volume to a commercial service already being
    performed presents less risk than adding a new service.”
    The record indicates that the source selection authority and the Source Selection
    Advisory Council considered the impact of the commercial nature of the services
    provided on International Auto Logistics’ ability to perform the GPC III contract. The
    Source Selection Advisory Council stated:
    However, the difference between these two ratings is mitigated to an
    extent by the general commercial nature of the contract. Offerors have
    access to the existing shipping lanes for ocean transportation using the
    Government’s Universal Services Contract (USC) and Regional Domestic
    Contracts (RDC); many of the OCONUS VPCs are Government-provided;
    warehousing, vehicle processing space, line-haul services, and the IT
    requirements are also commercially available.
    106
    The source selection authority further stated:
    This includes access to existing shipping lanes for ocean transportation,
    including the use of the Government’s Universal Services Contract (USC)
    and Regional Domestic Contracts (RDC); the Government-provided
    vehicle processing center facilities in many of the OCONUS locations; the
    availability of commercial warehousing and vehicle processing center
    space, availability of commercial line-haul services to and from the major
    POV processing centers, and the basic, commercial-based IT
    requirements.
    “While price differential may be taken into account to determine a best value
    award, ‘it is not solely dispositive; we must consider all the surrounding circumstances.’”
    See, e.g., Overstreet Elec. Co., Inc. v. United 
    States, 59 Fed. Cl. at 120
    (quoting Alfa
    Laval Separation, Inc. v. United 
    States, 175 F.3d at 1368
    ); see also E.W. Bliss Co. v.
    United 
    States, 77 F.3d at 449
    ; Emax Fin. & Real Estate Advisory Servs., LLC,
    B-408260, 
    2013 WL 3872144
    , at *6 (Comp. Gen. July 25, 2013) (citing American Med.
    Info. Servs., B-288627, 
    2001 WL 1382255
    , at *1 (Comp. Gen. Nov. 7, 2001). In a
    performance price tradeoff, courts will be careful when overruling an agency’s business
    or technical judgment. See Galen Med. Assocs., Inc. v. United 
    States, 369 F.3d at 1330
    ;
    Sperry Flight Sys. Div. v. United 
    States, 212 Ct. Cl. at 339
    , 548 F.2d at 920–21;
    Overstreet Elec. Co., Inc. v. United 
    States, 59 Fed. Cl. at 120
    ; Omega World Travel v.
    United 
    States, 54 Fed. Cl. at 578
    . Based on the record before the court, the source
    selection authority properly balanced price and past performance, and considering her
    reasonable determination that the risk of poor performance with the intervenor was low,
    in part due to the commercial nature of the activity, the source selection authority was
    not irrational when she found that American Auto Logistics’ superior performance rating
    “in the current commercial marketplace is not worth the $38,301,734.66 price premium.”
    The solicitation affirmatively states that the government “will not pay a price premium
    that it considers to be disproportionate to the benefits associated with the proposed
    margin of service superiority.” This statement gives the source selection authority
    discretion to consider other factors that could help in her determination of what is a
    “disproportionate” price premium, as well as what is an offeror’s “margin of service
    superiority.” The source selection authority was, therefore, within the solicitation’s
    requirements when she concluded, based on her business judgment, that “[a]warding to
    AAL, with a $38,301,734.66 higher price would represent a price premium
    disproportionate to the benefits associated with the proposed margin of service
    superiority.”27
    27
    Protestor’s claim that the source selection authority failed to consider that “prices
    could fluctuate depending on ordered quantities,” also does not undermine the source
    selection authority’s decision. The agency was not under an obligation to consider
    speculative fluctuations in price when coming to its final determination. The solicitation
    only required the source selection authority to examine the “total evaluated price” in her
    final, integrated assessment, with the total evaluated price representing a fixed price
    value defined within the solicitation. Nonetheless, the source selection authority
    recognized when coming to her final source selection decision that the “[a]ctual
    107
    Working with Debarred or Suspended Contractors
    In a hearing before this court, petitioner alleged that International Auto Logistics
    had subcontracted with “a fairly notoriously debarred company,” referred to at the
    hearing as Agility International or Agility Defense and Government Services, to perform
    under the contract if awarded. As defendant and intervenor repeatedly note in their
    filings, this allegation was not formally made in protestor’s complaint. Protestor’s
    allegations and defendant’s responses at times raise more questions than answers.
    According to protestor, protestor’s counsel discovered on February 5, 2014, that entities
    operating under the names “Agility International” and “Agility Defense & Government
    Services” were soliciting to fill management positions for vehicle processing centers
    connected to performance of the GPC III contract. Protestor alleges that this discovery
    indicates that either one or both of the alleged Agility entities is acting as a
    subcontractor to International Auto Logistics for performance of the GPC III contract.
    Protestor indicates that it informed TRANSCOM of its discovery two days before the
    court hearing. To support its contention, protestor provided website images of vehicle
    processing center management job postings, allegedly related to the GPC III program,
    originating from either Agility International or Agility Defense & Government Services
    websites. The alleged job postings protestor provided in its filings are summarized as
    follows:
       A job posting from Agility Logistics,28 viewed on December 15, 2013, for a
    “Vehicle Processing Center Manager” for the locations of “BH (Primary),”
    “Madison, AL 35758 US” “KR-27 KR,” “KR-11 KR,” “KR,” and “GU.”29 Under “Job
    Description,” it was stated: “THESE POSITIONS ARE CONTINGENT ON
    WINNING THE CONTRACT.” (capitalization in original). The posting
    “SUMMARY” stated: “As a component of the United States Transportation
    Command (USTRANSCOM), the Military Surface Deployment and Distribution
    Command (SDDC) manages Department of Defense (DoD) sponsored
    shipments of privately-owned vehicles (POVs) belonging to military service
    members and DoD Civilian employees. This requirement is for complete
    difference in cost to the Government is dependent on POV shipping and storage volume
    during contract performance.”
    28
    Although the name of the specific Agility entity posting the job offerings is unclear, the
    corporate logo at the top of the job posting websites states “Agility,” with the phrase “A
    New Logistics Leader” following in smaller font below. (emphasis in original). The job
    postings       appear     to   have   been     placed      on     the    website     domain
    https://agilitylogistics.mua.hrdepartment.com.
    29
    Although the documents themselves do not make clear what the acronyms mean,
    based on context, it appears these acronyms refer to: Bahrain, Guam, Madison,
    Alabama, and South Korea (Korean Republic). For all Agility Logistics job posts, under
    “Job Type” it was stated “Non-U.S. Job.”
    108
    transportation and processing services for the area of Bahrain, Guam, Seoul,
    South Korea, Taegu, South Korea.” (capitalization in original). The summary also
    indicated that the position would serve “as the Agility DGS, Inc. [Defense &
    Government Services] secondary interface/representative for communications
    with the customer.”
       A job posting from Agility Logistics, viewed on December 15, 2013, for a “VPC
    Assistant SiteManager [sic]” for the locations of “GU (Primary),” “BH,” “Madison,
    AL 35758 US” “KR-27 KR,” and “KR-11 KR.” Under “Job Description,” it was
    stated: “THESE POSITIONS ARE CONTINGENT ON WINNING THE
    CONTRACT.” (capitalization in original). The posting “SUMMARY” stated: “As a
    component of the United States Transportation Command (USTRANSCOM), the
    Military Surface Deployment and Distribution Command (SDDC) manages
    Department of Defense (DoD) sponsored shipments of privately-owned vehicles
    (POVs) belonging to military service members and DoD Civilian employees. This
    requirement is for complete transportation and processing services for the area
    of Guam, Bahrain, Seoul. South Korea, and Daegu, South Korea.” (capitalization
    in original). The summary also indicated that the position would serve “as the
    Agility DGS, Inc. secondary interface/representative for communications with the
    customer.”
       A job posting from Agility Logistics, viewed on January 1, 2014, for a “VPC
    Assistant Site Manager,” for the locations of “CAP BH (Primary),” “NOR BH,”
    “CEN BH,” and “SOU BH.” This posting does not reference a contract with
    TRANSCOM, but does indicate that the applicant “[m]ust be able to access US
    Military installations.” The summary also indicated that the position would serve
    “as the Agility DGS, Inc. secondary interface/representative for communications
    with the customer.”
       A job posting from Agility Logistics, viewed on January 1, 2014, for a “Vehicle
    Processing Center Manager,” for the locations of KR-11 KR (Primary),” and “KR-
    27 KR.” This posting does not reference a contract with TRANSCOM, but does
    indicate that the applicant “[m]ust be able to access US Military installations.” The
    summary also indicated that the position would serve “as the Agility DGS, Inc.
    secondary interface/representative for communications with the customer.”
       A job posting from Agility Logistics, viewed on January 1, 2014, for a “VPC
    Assistant Site Manager,” for the locations of KR-11 KR (Primary),” and “KR-27
    KR.” This posting does not reference a contract with TRANSCOM, but does
    indicate that the applicant “[m]ust be able to access US Military installations.” The
    summary also indicated that the position would serve “as the Agility DGS, Inc.
    secondary interface/representative for communications with the customer.”
       A job posting from Agility Logistics, viewed on January 1, 2014, for a “Vehicle
    Processing Center Manager,” for the location of “KR-27 KR (Primary).” This
    posting does not reference a contract with TRANSCOM, or directly reference
    109
    work with the United States military. The summary does not indicate any joint
    role with Agility Defense & Government Services.
       The results of a search of job postings from Agility Logistics, viewed on January
    21, 2014, showing results for “Vehicle Processing Center Manager,” and/or
    “VPC Assistant Site Manager,” for the locations of “KR-27 KR,” “KR-11 KR,”
    “CAP BH,” “NOR BH,” “CEN BH,” “SOU BH,” “MUH BH,” “GU,” “MT GU,” “SR
    GU,” “IN GU,” “BA GU,” “AT GU,” “MA GU,” and “TM GU.” (emphasis in original).
       A job posting, undated, from “Agility Defense & Government Services” soliciting
    for a “Vehicle Processing Manager” and “Vehicle Processing Center Assistant
    Manager” for Hagatna, Guam. (emphasis in original). The positions were stated
    to be “Contingent Upon Winning Contract.” The posting was indicated to be
    placed on the website http://guam.jobs.
    Protestor also alleges that International Auto Logistics has ties to Agility through
    its key personnel, which, according to the protestor, the intervenor is intentionally hiding.
    According to protestor,
    Mr. Tipton, who was employed by Plaintiff’s parent company from April
    2003 to September 2008, worked for an Agility company from 2008 until
    joining Intervenor in June 2012. Mr. Tipton's resume in Intervenor's
    proposal contains no reference to his four-year employment with Agility,
    and his Linkedln profile reflects this four-year employment gap.
    (internal citations omitted). Protestor also notes that another International Auto Logistics
    executive, Rod Mallette, also worked for Agility prior to coming over to International
    Auto Logistics. In support, protestor appended to its February 21, 2014 filing a copy of
    Mr. Tipton’s and Mr. Mallette’s LinkedIn profiles, which indicate that Mr. Mallette was a
    “Global Account Manager” for “Agility Logistics” from “2008–2010.” (emphasis in
    original). Protestor alleges that Agility International and Agility Defenses & Government
    Services are debarred contractors, and, therefore, International Auto Logistics’ alleged
    contracting with them is in violation of procurement regulations.
    FAR 9.405 (2013) states in relevant part:
    (a) Contractors debarred, suspended, or proposed for debarment are
    excluded from receiving contracts, and agencies shall not solicit offers
    from, award contracts to, or consent to subcontracts with these
    contractors, unless the agency head determines that there is a compelling
    reason for such action (see 9.405–1(b), 9.405–2, 9.406–1(c), 9.407–1(d),
    and 23.506(e)). Contractors debarred, suspended, or proposed for
    debarment are also excluded from conducting business with the
    Government as agents or representatives of other contractors.
    110
    (b) Contractors included in the SAM [System for Award Management]
    Exclusions as having been declared ineligible on the basis of statutory or
    other regulatory procedures are excluded from receiving contracts, and if
    applicable, subcontracts, under the conditions and for the period set forth
    in the statute or regulation. Agencies shall not solicit offers from, award
    contracts to, or consent to subcontracts with these contractors under
    those conditions and for that period.
    ...
    (d)(1) After the opening of bids or receipt of proposals, the contracting
    officer shall review the SAM Exclusions.
    ...
    (4) Immediately prior to award, the contracting officer shall again review
    the SAM Exclusions to ensure that no award is made to a listed
    contractor.
    FAR 9.405; see also FAR 9.405-2 (2013) (stating that “contracting officers shall not
    consent to subcontracts with such contractors unless the agency head states in writing
    the compelling reasons for this approval action”).
    In order to support its claim that Agility International and Agility Defense and
    Logistics are ineligible contractors, and were so at the time of the award of the GPC III
    contract, protestor provided a copy of a May 16, 2012 letter from Walter Thomas,
    Special Assistant for Contracting Integrity, of the United States Defense Logistics
    Agency, to the “Agility Public Warehousing Company, K.S.C.,” of Sulaibiya, Kuwait. The
    letter, located in protestor’s filings but not in the Administrative Record, discusses the
    circumstances involved, stating:
    On behalf of the Defense Logistics Agency (DLA), on and after November
    16, 2009, the Suspension and Debarment Official (SDO) suspended The
    Public Warehousing Company KSC (also known as Agility) (PWC/Agility)
    and more than 120 of its affiliates from Government contracting and from
    directly or indirectly receiving the benefits of federal assistance programs
    or from purchasing surplus Government property under the Federal
    Property and Management Regulations. Since that time, additional
    affiliates of PWC/Agility have been identified. Therefore, I have initiated
    this action pursuant to the authority of, and the debarment procedures
    contained in, the Federal Acquisition Regulation (FAR) Subpart 9.4. For
    your information, FAR Subpart 9.4, the Defense FAR Supplement
    (DFARS) 209.4, and 2 C.F.R. Part 1125 may be located on the Internet at
    http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html             and
    https://www.acquisition.gov/Far/.
    111
    The letter continued:
    Pursuant to FAR 9.407-1(c), suspension may be extended to affiliates of a
    contractor, as defined in FAR 9.403 ("Affiliates."). Because PWC/Agility is
    the parent of the attached companies, which are listed by address and
    DUNs [sic] numbers [Dunn & Bradstreet Numbers], they are each
    suspended based on their affiliation with PWC/Agility, a criminally indicted
    company. These suspensions are temporary pending the completion of
    the legal proceedings against PWC. This letter constitutes written notice to
    each of the affiliates pursuant to FAR Subpart 9.407-1 (c)(2).
    Along with the letter, protestor attached a list of company DUNS identification
    numbers, allegedly representing the list of entities listed as suspended pursuant to the
    letter from the Defense Logistics Agency. Among this list are numerous United States
    entities under the names “AGILITY INTERNATIONAL, INC.,” and “AGILITY
    LOGISTICS, CORP.” (capitalization and emphasis in original). The list does not contain
    any United States entities under the name Agility Defense and Government Services.
    To supplement this list, protestor appends a February 20, 2014 list of entities allegedly
    found from a search of the System for Award Management by protestor, using the
    search term, “Agility Defense & Government Services.” (emphasis in original). The
    list contains, in relevant, part two Virginia and two Guam entities under the name
    “AGILITY DEFENSE & GOVERNMENT SERVICES, INC.,” listed as excluded as of
    November 16, 2009 and January 6, 2010 respectively. (capitalization in original). The
    same list also contains two Madison, Alabama entities under the name “Agility Defense
    and Government Services, Inc.,” with DUNS number 788495232, that are not listed as
    excluded. In addition, protestor appended a list of entities allegedly found from a
    February 21, 2014 search of the System for Award Management, using the search
    terms “agility” and “international.” (emphasis in original). That last list contains, in
    relevant part, a Kuwaiti entity under the name “Agility Logistics International BV,” and
    two United States, New York entities under the name “Agility Logistics Corp aka Agility
    GIL” listed as excluded from contracting. This list, however, also includes one
    Alexandria, United States, Virginia entity under the name “AGILITY INTERNATIONAL
    INC.,” with DUNS number 155340052, listed as not excluded from contracting.
    (capitalization in original).
    Despite the obvious, potential evidentiary issues raised by protestor’s attachment
    of website images as exhibits and informal submission of documents, defendant and
    intervenor have not formally objected to the introduction of protestor’s exhibits into the
    protest. Intervenor, however, contends that it “cannot address the purported
    announcements that Plaintiffs [sic] counsel asserts to have been found on the Internet.”
    Defendant does not provide new facts to counter protestor’s allegations, but maintains
    that “IAL’s proposal did not include the company at issue, Agility Defense &
    Government Services (Agility) or any of its affiliates, divisions, or branches.” Defendant
    also maintains that “IAL has unequivocally stated to the agency, U.S. Transportation
    Command, and the Court that it does not intend to subcontract with any entity affiliated
    with Agility to perform the contract at issue in this case.” Defendant claims that the job
    112
    postings protestor refers to “had been deleted and were not active on February 6,
    2014,” and were otherwise only contingent upon winning the contract. Defendant also
    notes that, “[c]ounsel for intervenor provided the Government two DUNS numbers for
    two Agility affiliates: 788495232 (Taos Industries, Inc.)[30] and 155340052 (Agility
    International, Inc.). The Government searched the System for Award Management
    (SAM), and found that neither DUNS number is associated with a suspended or
    debarred Agility affiliate.” (footnote omitted). Defendant does admit, however, that the
    job posting related to the vehicle processing center in Hagatna, Guam “directed job
    applicants to apply at an office of a suspended Agility affiliate.”
    Intervenor presents its own version of events. According to intervenor:
    On November 16, 2009, the Public Warehousing Company was indicted
    by the U.S. Government, and suspended from government contracting.
    Over the course of the next several days, hundreds of the Public
    Warehousing Company's affiliates were also suspended, including Agility
    Defense and Agility International. Agility Defense and Agility International
    have never been accused of any wrongdoing, and no legal proceedings
    have ever been initiated against them.
    (emphasis in original). Intervenor claims that, after two years, “Agility Defense and
    Agility International filed suit in the United States District Court for the Northern District
    of Alabama (No.5:11-cv-04111-CLS)” to challenge their suspensions. According to
    intervenor, on December 19, 2012, the United States District Court for the Northern
    District of Alabama “ordered the suspensions terminated,” which the government did on
    December 21, 2012. In support, intervenor attaches a December 21, 2012 letter, signed
    by Joyce White Vance, United States Attorney, Northern District of Alabama, United
    States Department of Justice, addressed to Maynard Cooper & Gale, P.C., the counsel
    of record in the current case, stating:
    In accordance with the Court's Order entered December 19, 2012, please
    see the enclosed two screen shots from the government's Excluded
    Parties List computer system (now System for Award Management)
    showing that the plaintiffs’ suspensions from government contracting have
    been lifted and that the plaintiffs have been removed from the Excluded
    Parties List.
    The System for Award Management screen shots provided by intervenor show two
    System for Award Management entries, for “TAOS INDUSTRIES, INC.,” DUNS number
    788495232,31 and “AGILITY INTERNATIONAL INC.,” with DUNS number 155340052,
    30
    Intervenor indicates that “Agility Defense was formerly known as Taos Industries, Inc.
    The DUNS number assigned to the former Taos Industries is now assigned to Agility
    Defense.”
    31
    This is the same DUNS number reflected in protestor’s filing as belonging to “Agility
    Defense and Government Services, Inc.”
    113
    indicating no exclusions from government contracting. (capitalization in original).
    Protestor has not objected to the court’s consideration of these exhibits.
    According to intervenor, the government successfully appealed, and in the
    appellate decision Agility Defense & Government Services, Inc., et al., v. United States
    Department of Defense, et al., 
    739 F.3d 586
    (11th Cir. 2013), “[o]n December 31, 2013,
    the Eleventh Circuit reversed the District Court and rendered judgment in favor of the
    government.” According to intervenor, “prior to the issuance of the Eleventh Circuit's
    mandate, Agility Defense and Agility International filed a Petition for Panel Rehearing or
    in the Alternative, for Rehearing En Banc.” Intervenor claims that, because appellate
    proceedings were ongoing as of the date of the intervenor’s filing: “As of the date of this
    filing, Agility Defense and Agility International are not suspended, nor have they been
    since December 21, 2012. Thus, Intervenor could have lawfully subcontracted with
    Agility Defense and/or Agility International at any time since December 21, 2012 up to
    and including this date [February 28, 2014].”32 (internal citations omitted).
    Regarding the specifics of the relationship between the Agility entities and
    intervenor, intervenor states that, after being awarded the GPC III contract, “Mr. Rich
    Brooks, who is the president of Agility Defense and Agility International - - the non-
    excluded entities identified in the Appendix - - requested Intervenor's consideration of a
    potential subcontract for a limited amount of the work required by the subject contract.”
    Intervenor maintains that, “[a]lthough Intervenor did consider Mr. Brooks' request and
    discuss the same with him, Intervenor never entered into a subcontract (or other
    business relationship) with Agility Defense, Agility International or any of their affiliates.”
    The intervenor further indicates: “The day before the hearing on February 7, 2014,
    Intervenor learned that Plaintiff had written the Agency and raised the issue of
    Intervenor's potential subcontract with Agility Defense and/or Agility International.”
    According to the intervenor, “[u]pon learning of the same, Intervenor made the final
    decision to terminate any discussions with Mr. Brooks and to reject any subcontract or
    other business relationship with Agility Defense, Agility International or any of their
    affiliates.” In addition, intervenor’s counsel represented the same at the hearing, when
    counsel stated: “‘Agility does not have a subcontract with [Intervenor]. We spoke with
    the president of [Intervenor] yesterday to confirm that. There is no subcontract in place,
    and there is no subcontract being entertained at this time.’” (modifications in original).
    Intervenor also stated: “To avoid all doubt, Intervenor states that it has not entered into
    a subcontract or other business relationship with Agility Defense, Agility International or
    any of its affiliates, and that it does not intend to do so.” As to protestor’s claim that
    intervenor’s counsel had potentially inside knowledge of the issue because it
    represented the Agility entities in the Eleventh Circuit, intervenor’s counsel disclaimed
    knowledge, stating that “undersigned counsel serve Intervenor and their other clients,
    including certain Agility entities, solely as their lawyers. Undersigned counsel are not
    32
    Although not determinative to the court’s opinion, the court notes that, after
    intervenor’s filing, the petition for rehearing was denied and the Eleventh Circuit’s
    mandate issued on April 9, 2014.
    114
    involved in all of the business transactions conducted by Intervenor, Agility, or their
    other clients.”
    According to the District Court decision in Agility Defense and Government
    Services, Inc. v. United States Department of Defense, Civ. No. CV–11–S–4111–NE,
    
    2012 WL 2480484
    , at *1 (N.D. Ala., June 26, 2012):
    Agility Defense and Government Services, Inc., and Agility International,
    Inc., commenced this action against the United States Department of
    Defense, Secretary of Defense Leon E. Panetta, the Defense Logistics
    Agency, and the Director of the Defense Logistics Agency, Vice Admiral
    Mark D. Harnitchek, seeking declaratory and injunctive relief to lift
    plaintiffs' suspension from government contracting.
    The United States District Court for the Northern District of Alabama, in Agility Defense,
    explained that “[t]he genesis of this action lies in plaintiffs' corporate relationship to
    Public Warehousing Company, K.S.C. (‘PWC’), a Kuwaiti corporation that specializes in
    logistics.” 
    Id. at *2.
    The District Court explained that after the Public Warehousing
    Company was indicted for fraud related to food contracts for the United States military,
    “numerous other PWC subsidiaries were suspended, including plaintiff Agility on
    November 23, 2009. The subsidiaries, including plaintiffs, were not accused of any
    involvement in the wrongdoing for which PWC was indicted; rather the sole basis for
    their suspension was their status as affiliates of PWC.” 
    Id. at *3
    (footnotes omitted). In
    the United States District Court for the Northern District of Alabama case, the two Agility
    entities that brought suit appear to be the same Madison, Alabama Agility Defense &
    Government Services company, and the Alexandria, Virginia Agility International
    company, that, as reflected in protestor’s submissions to this court, are currently not
    listed as excluded from contracting on the System for Award Management:
    Plaintiff Agility Defense and Government Services, Inc. (“DGS”) is a
    Delaware corporation with its principal place of business in Madison
    County, Alabama, and an indirect subsidiary of PWC. There are three
    layers of subsidiaries between PWC and DGS. Plaintiff Agility
    International, Inc. (“Agility”) is a Delaware corporation with its principal
    place of business in Alexandria, Virginia, and a direct subsidiary of DGS;
    therefore, it also is an indirect subsidiary of PWC.
    
    Id. at *2
    (footnotes omitted). The plaintiffs in Agility Defense argued that FAR 9.407-4(b)
    (2013) prohibited a suspension of longer than eighteen months. See Agility Def. and
    Gov’t Servs., Inc. v. United States Dept’ of Def., 
    2012 WL 2480484
    , at *7–8. The District
    Court concluded “that the interpretation of the regulation proposed by plaintiffs is the
    correct one. That is, no contractor may be suspended for greater than eighteen months
    unless legal proceedings are initiated against that contractor itself, regardless of the
    basis for the initial decision to suspend the company.” 
    Id. at *10.
    The District Court
    ordered the termination of their suspensions, and, from the parties’ exhibits, it appears
    that the government complied shortly thereafter.
    115
    The United States Department of Defense appealed, and on December 31, 2013,
    the United States Court of Appeals for the Eleventh Circuit found for the United States
    Department of Defense in Agility Defense & Government Services. v. United States
    Department of 
    Defense, 739 F.3d at 589
    . The Eleventh Circuit reasoned:
    The central issue in this appeal is whether the United States or its
    agencies must initiate legal proceedings against an affiliate of an indicted
    government contractor to toll the 18–month time limit on the suspension of
    the affiliate even though the affiliate was suspended solely on account of
    its affiliate status. The regulation states, “In no event may a suspension
    extend beyond 18 months, unless legal proceedings have been initiated
    within that period.” 48 C.F.R. § 9.407–4(b). The agency argues that we
    must interpret “legal proceedings” as legal proceedings against the
    indicted government contractor. The affiliates argue that we must interpret
    “legal proceedings” as legal proceedings against the suspended affiliate of
    the indicted government contractor. We agree with the agency.
    
    Id. at 589.
    The appellate court did not remand to the district court, but instead, stated:
    “We REVERSE the summary judgment in favor of the affiliates, Agility Defense and
    Agility International, and RENDER a judgment in favor of the defendants.” 
    Id. at 592
    (capitalization and emphasis in original). On February 13, 2014, as indicated by
    intervenor, the Agility entities filed a petition for rehearing en banc. See Appellees’
    Petition for Reh’g or, in the Alternative, Reh’g En Banc, Agility Def. & Gov’t Servs. v.
    United States Dep’t of Def., No. 13-10757 (11th Cir. Feb. 13, 2014). On March 31,
    2014, the Eleventh Circuit denied the petition. See Order Denying Petition(s) for Reh’g
    and Petition(s) for Reh’g En Banc, Agility Def. & Gov’t Servs. v. United States Dep’t of
    Def., No. 13-10757 (11th Cir. Mar. 31, 2014). The mandate by the Eleventh Circuit
    issued on April 9, 2014. See Mandate of Judgment, Agility Def. & Gov’t Servs. v. United
    States Dep’t of Def., No. 13-10757 (11th Cir. Apr. 9, 2014).33 A review of the parties’
    filings and the record before the court, however, indicates that as of the award date of
    the GPC III contract, October 24, 2013, both these Agility entities were allowed to
    contract with the government. At the time of the procurement award, the decision from
    the United States District Court for the Northern District of Alabama in Agility Defense
    still stood. At the time of the award, even if International Auto Logistics had agreed to
    subcontract with Agility International or Agility Defense and Government Services, there
    would have been no violation of the FAR at that time. The FAR itself only requires that
    the agency, when making a final procurement decision, examine to see if a contractor is
    debarred or suspended before or at the time of award. See FAR 9.405(d)(4)
    33
    It appears that Agility International, DUNS number 155340052, and Agility Defense
    and Government Services, DUNS number 788495232 are again excluded from
    government contracting in the System for Award Management. See Exclusion
    Summary, Agility International, Inc., Sys. Award Mgmt., available at www.sam.gov (last
    visited June 23, 2014); Exclusion Summary, Agility Defense and Government Services,
    Inc., Sys. Award Mgmt., available at www.sam.gov (last visited June 23, 2014).
    116
    (“Immediately prior to award, the contracting officer shall again review the SAM
    Exclusions to ensure that no award is made to a listed contractor.”). At the time the
    agency selected intervenor as the contract awardee, Agility International, DUNS number
    155340052, and Agility Defense and Government Services, DUNS number 788495232,
    were not debarred or suspended from government contracting. The court does not
    reach the question of whether or not International Auto Logistics did in fact form a
    business relationship with any Agility entity at the time of award. Although not
    dispositive in the instant protest, the agency is on notice of the potential issue and will
    have to monitor the intervenor’s performance, including that of its subcontractors, to be
    in conformance with the FAR and the contract requirements, as it must with all its
    contractors.
    CONCLUSION
    As previously communicated to the parties, the government’s past performance
    determination and final integrated assessment were not arbitrary, capricious, an abuse
    of discretion, or otherwise not in accordance with law. Protestor’s requests for a
    temporary restraining order and preliminary injunction are DENIED. Defendant’s and
    intervenor’s cross-motions for judgment on the administrative record are GRANTED.
    The Clerk of Court shall enter JUDGMENT consistent with this opinion.
    IT IS SO ORDERED.
    s/Marian Blank Horn
    MARIAN BLANK HORN
    Judge
    117
    

Document Info

Docket Number: 1:14-cv-00102

Citation Numbers: 117 Fed. Cl. 137

Judges: Marian Blank Horn

Filed Date: 7/31/2014

Precedential Status: Precedential

Modified Date: 11/7/2024

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