Provo City v. Utah Labor Commission , 779 Utah Adv. Rep. 186 ( 2015 )


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  •               This opinion is subject to revision before final
    publication in the Pacific Reporter
    
    2015 UT 32
    IN THE
    S UPREME C OURT OF THE S TATE OF U TAH
    PROVO CITY and WORKERS COMPENSATION FUND ,
    Petitioners,
    v.
    UTAH LABOR COMMISSION and DUANE SERRANO ,
    Respondents.
    No. 20120724
    Filed February 6, 2015
    Original Proceeding in this Court
    Attorneys:
    Hans M. Scheffler, Salt Lake City, for petitioners
    Alan L. Hennebold, Jaceson R. Maughan,
    Gary E. Atkin, Marsha S. Atkin, Salt Lake City,
    for respondents
    JUSTICE DURHAM authored the opinion of the Court, in which
    CHIEF JUSTICE DURRANT, ASSOCIATE CHIEF JUSTICE NEHRING ,
    JUSTICE PARRISH , and JUSTICE LEE joined.
    JUSTICE DURHAM , opinion of the Court:
    INTRODUCTION
    ¶1 While driving a truck within the scope of his employment
    with Provo City, Duane Serrano was injured in a car accident. He
    later applied for and received permanent total disability benefits.
    Provo City and the Workers Compensation Fund (collectively, WCF)
    appealed from the Utah Labor Commission’s order awarding
    benefits, arguing that (1) Mr. Serrano failed to prove the elements of
    a permanent total disability claim; (2) the administrative law judge
    abused her discretion because she initially denied Mr. Serrano’s
    claim, but then awarded benefits after the labor commission
    instructed her to reconsider the evidence; and (3) any award of
    benefits should not commence on the date that he was deemed to be
    permanently and totally disabled because of the extraordinary delay
    in resolving Mr. Serrano’s claim. We conclude that none of these
    arguments merit reversal, and we affirm the labor commission’s
    award of benefits.
    PROVO CITY v. UTAH LABOR COMMISSION
    Opinion of the Court
    BACKGROUND
    ¶2 Mr. Serrano was employed by Provo City as a facility
    service technician. While driving a truck within the scope of his
    employment, he was injured in an automobile accident. Mr. Serrano
    alleged that the accident aggravated a congenital spine condition,
    leading to chronic pain and other disabilities. After the accident,
    Mr. Serrano continued to work for Provo City. But more than four
    years later, he concluded that his symptoms were no longer
    manageable and requested an assignment to a less physically
    demanding job. When Provo City replied that a suitable position
    was not available, Mr. Serrano quit.
    ¶3 Mr. Serrano subsequently applied for permanent total
    disability compensation under the Workers’ Compensation Act,
    alleging that by the time he quit, his condition had deteriorated to
    the point that he could no longer work. The administrative law
    judge assigned to adjudicate his claim received into evidence over
    twenty medical evaluations made by doctors and other experts.
    Although the evaluators generally agreed that Mr. Serrano suffered
    from continuing impairment caused by the accident, they differed as
    to its degree. Some doctors opined that Mr. Serrano was
    malingering, and that he could work if certain restrictions were
    observed. Another expert concluded that Mr. Serrano suffered from
    chronic pain and other ailments aggravated by even basic work
    activities and that, as a result, he was permanently and totally
    disabled.
    ¶4 After reviewing this evidence, the administrative law judge
    found that Mr. Serrano had not proven all of the required elements
    to receive permanent total disability compensation and dismissed
    his claim with prejudice. Mr. Serrano filed a motion for review with
    the Utah Labor Commission. The labor commission set aside the
    administrative law judge’s order because it concluded that the judge
    should have appointed a medical panel to review Mr. Serrano’s
    claim. The labor commission therefore remanded the case back to the
    judge with directions to appoint a medical panel and to issue a new
    decision in light of the entire record.
    ¶5 On remand, the administrative law judge referred the case
    to a medical panel for review. After reviewing the medical panel’s
    report and the medical evidence, the administrative law judge found
    that the preponderance of the evidence showed that Mr. Serrano was
    permanently and totally disabled as a result of his accident and
    awarded him permanent disability payments. The WCF filed a
    motion for review with the labor commission, asserting that the
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                           Opinion of the Court
    judge’s order was in error. The commission affirmed the
    administrative law judge’s order. The WCF appealed, and the court
    of appeals certified the case to this court.
    ANALYSIS
    I. PERMANENT TOTAL DISABILITY
    ¶6 The elements of a permanent total disability claim are laid
    out in Utah Code section 34A-2-413(1)(b):
    To establish entitlement to permanent total disability
    compensation, the employee shall prove by a
    preponderance of evidence that:
    (i) the employee sustained a significant impairment
    or combination of impairments as a result of the
    industrial accident or occupational disease . . . ;
    (ii) the employee has a permanent, total disability;
    and
    (iii) the industrial accident or occupational disease
    is the direct cause of the employee’s permanent
    total disability.
    The statute further provides that permanent total disability is
    comprised of four elements. In order to “establish that an employee
    has a permanent, total disability[,] the employee shall prove” that:
    (i) the employee is not gainfully employed;
    (ii) the employee has an impairment or
    combination of impairments that limit the
    employee’s ability to do basic work activities;
    (iii) the industrial or occupationally caused
    impairment or combination of impairments
    prevent the employee from performing the
    essential functions of the work activities for which
    the employee has been qualified until the time of
    the industrial accident or occupational disease that
    is the basis for the employee’s permanent total
    disability claim; and
    (iv) the employee cannot perform other work
    reasonably available.
    UTAH CODE § 34A-2-413(1)(c). Thus, taken as a whole, the permanent
    total disability statute requires workers to prove six elements:
    (1) “the employee sustained a significant impairment;” (2) “the
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    PROVO CITY v. UTAH LABOR COMMISSION
    Opinion of the Court
    employee is not gainfully employed;” (3) “the employee has an
    impairment or combination of impairments that limit the employee’s
    ability to do basic work activities;” (4) the impairment or
    impairments “prevent the employee from performing the essential
    functions of the work activities for which the employee” had been
    qualified at the time of the accident; (5) “the employee cannot
    perform other work reasonably available;” and (6) “the industrial
    accident or occupational disease is the direct cause of the employee’s
    permanent total disability.” 
    Id. § 34A-2-413(1)(b)–(c).
        ¶7 The WCF argues that the labor commission erred when it
    awarded permanent total disability payments because Mr. Serrano
    failed to prove any of the six necessary elements for such an award.
    In analyzing the WCF’s arguments, we first determine the standard
    of review for each element of a permanent total disability claim. We
    then apply the appropriate standard of review to each of the WCF’s
    assertions of error.
    A. Standard of Review
    ¶8 Utah Code section 63G-4-403(4) authorizes appellate courts
    to grant relief to a party substantially prejudiced by an error in the
    final disposition of a claim adjudicated by an administrative agency.
    This statute lists several categories of remediable errors and implies
    a standard of review for some, but not all, of these errors. Murray v.
    Utah Labor Comm’n, 
    2013 UT 38
    , ¶ 19, 
    308 P.3d 461
    . The statute, for
    example, authorizes appellate courts to grant relief where an
    “agency action is based upon a determination of fact, made or
    implied by the agency, that is not supported by substantial evidence
    when viewed in light of the whole record before the court.” UTAH
    CODE § 63G-4-403(4)(g). Thus, a challenge to an administrative
    agency’s finding of fact is reviewed for substantial evidence. Murray,
    
    2013 UT 38
    , ¶ 19. “A decision is supported by substantial evidence
    if there is a quantum and quality of relevant evidence that is
    adequate to convince a reasonable mind to support a conclusion.”
    Becker v. Sunset City, 
    2013 UT 51
    , ¶ 10, 
    309 P.3d 223
    (internal
    quotation marks omitted). “In conducting a substantial evidence
    review, we do not reweigh the evidence and independently choose
    which inferences we find to be the most reasonable.” 
    Id. ¶ 21
    (internal quotation marks omitted). “Instead, we defer to [an
    administrative agency’s] findings because when reasonably
    conflicting views arise, it is the [agency’s] province to draw
    inferences and resolve these conflicts.” 
    Id. (internal quotation
    marks
    omitted).
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                            Opinion of the Court
    ¶9 Other remediable errors identified in section 63G-4-403(4),
    however, are not accompanied by a standard of review. When
    reviewing these types of errors, we apply our traditional standards
    of review. Murray, 
    2013 UT 38
    , ¶ 21. One example is subsection
    (4)(d), which permits appellate courts to grant relief where an
    “agency has erroneously . . . applied the law.” UTAH CODE § 63G-4-
    403(4). When reviewing this kind of alleged agency error, we
    employ one of our established standards of review for mixed
    questions of law and fact. Murray, 
    2013 UT 38
    , ¶ 24. The level of
    deference we afford to an agency’s resolution of mixed questions
    varies depending upon the nature of the mixed question under
    review. 
    Id. ¶ 36.
        ¶10 In order to determine the appropriate standard of review
    for the WCF’s challenges to the labor commission’s findings on the
    six elements of a permanent total disability claim, we must decide
    whether each element presents either a pure question of fact or a
    mixed question of law and fact. “Factual questions are generally
    regarded as entailing the empirical, such as things, events, actions,
    or conditions happening, existing, or taking place, as well as the
    subjective, such as state of mind.” State v. Pena, 
    869 P.2d 932
    , 935
    (Utah 1994). A mixed question of law and fact, on the other hand,
    involves the application of a legal standard to an established set of
    facts. 
    Id. at 936.
    In other words, the characteristic that distinguishes
    a mixed question from a question of fact is “the existence of an
    articulable legal issue.” Martinez v. Media-Paymaster Plus, 
    2007 UT 42
    ,
    ¶ 27, 
    164 P.3d 384
    .
    ¶11 Because the third, fourth, and fifth elements of a permanent
    total disability claim are similar, we examine these elements first to
    determine whether they present questions of fact or mixed
    questions. We then determine the standard of review for the first,
    second, and sixth elements in turn.
    1. The Third, Fourth, and Fifth Elements
    ¶12 In Martinez, we established the standard of review for the
    fourth and fifth elements of a permanent total disability claim. We
    held that the fourth element—whether an employee can perform the
    essential functions of jobs the employee had been qualified for at the
    time of the accident—is a question of fact. 
    Id. ¶ 30.
    We reasoned that
    the questions of what the essential functions of a job are and whether
    a particular person is medically able to perform those functions were
    matters for experts and did not involve the application of a legal
    standard. 
    Id. We likewise
    concluded that the fifth element—whether
    an employee can perform other work reasonably available—is a
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    PROVO CITY v. UTAH LABOR COMMISSION
    Opinion of the Court
    question of fact because this element does not require the application
    of a legal standard. 
    Id. ¶ 32.
        ¶13 We have not specifically addressed the standard of review
    for the third element of a permanent total disability claim—whether
    the employee has a limited ability to perform basic work activities.
    Due to the similarities between the third element and the fourth and
    fifth elements, we conclude that the third element likewise presents
    a question of fact. The third, fourth, and fifth elements assess an
    employee’s ability to perform work activities: basic work activities,
    the work activities of prior employment, or the work activities of
    other employment reasonably available. UTAH CODE § 34A-2-
    413(1)(c)(ii)–(iv). Because the third element, like the fourth and fifth
    elements, depends on empirical evidence and expert testimony
    regarding an employee’s ability to perform certain functions, it
    likewise present a question of fact. See Martinez, 
    2007 UT 42
    ,
    ¶¶ 30–32.
    ¶14 We therefore review the ultimate findings in the third,
    fourth, and fifth elements of a permanent total disability claim for
    substantial evidence.
    2. The First Element
    ¶15 Under the first element of a total, permanent disability
    claim, an employee must prove he or she “sustained a significant
    impairment or combination of impairments as a result of the
    industrial accident or occupational disease.” UTAH CODE § 34A-2-
    413(1)(b)(i). This element is fundamentally different from the third,
    fourth, and fifth elements discussed above because it is not possible
    to resolve the question of whether an employee has proven that he
    or she has sustained a significant impairment without referring to a
    legal standard. The question of whether an employee is physically
    able to perform a particular job can be resolved through an
    examination of the medical evidence and the opinions of medical
    and vocational experts. The application of a legal rule is not
    necessary to the resolution of this question. Martinez, 
    2007 UT 42
    ,
    ¶¶ 30–32.
    ¶16 The question of whether a particular impairment is
    “significant,” however, requires a court to evaluate the severity of
    the impairment and determine whether the level of impairment
    exceeds a minimum threshold. Similar to a determination of whether
    a search or seizure is “reasonable” in the context of the Fourth
    Amendment, a court cannot resolve the question of whether an
    impairment is “significant” without applying a legal definition of
    that term to the facts of the case. See Manzanares v. Byington (In re
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                            Opinion of the Court
    Adoption of Baby B.), 
    2012 UT 35
    , ¶ 44, 
    308 P.3d 382
    (reasonable
    search and seizure determinations are mixed questions of law and
    fact). This inquiry, therefore, is a mixed question of law and fact.
    ¶17 A mixed question of law and fact may implicate one of three
    standards of review, depending upon the type of challenge made on
    appeal. First, we review the lower tribunal’s resolution of factual
    disputes deferentially. Jeffs v. Stubbs, 
    970 P.2d 1234
    , 1244 (Utah 1998).
    For appeals from administrative decisions, we review the
    administrative body’s findings of fact under the substantial evidence
    standard. Drake v. Indus. Comm’n, 
    939 P.2d 177
    , 181 (Utah 1997).
    Second, we review the law applied to these facts for correctness.
    Baby B., 
    2012 UT 35
    , ¶ 47. And third, we review the lower tribunal’s
    ultimate conclusion of “whether a given set of facts comes within the
    reach of a given rule of law” as a mixed question of law and fact.
    
    Pena, 869 P.2d at 936
    . This review may be either deferential or de
    novo, depending on the nature of the particular mixed question.
    Baby B., 
    2012 UT 35
    , ¶ 42.
    ¶18 In this appeal, the WCF challenges the labor commission’s
    findings of fact regarding the severity of Mr. Serrano’s impairment.
    We accordingly evaluate this argument under the substantial
    evidence standard of review.
    3. The Second Element
    ¶19 Under the second element, the labor commission must
    determine whether the individual seeking benefits is gainfully
    employed. UTAH CODE § 34A-2-413(1)(c)(i). As we note below, the
    WCF mounts a legal challenge to the labor commission’s finding on
    this element, asserting that the WCF’s concession that Mr. Serrano
    was unemployed was no longer valid when the commission
    awarded benefits. Because this issue was not preserved, we do not
    address it. Infra ¶¶ 25–27. We therefore need not resolve the
    standard of review for the second element.
    4. The Sixth Element
    ¶20 Finally, the sixth element requires an employee to prove
    that a work accident “is the direct cause of the employee’s
    permanent total disability.” UTAH CODE § 34A-2-413(1)(b)(iii). In
    cases where there is no preexisting condition contributing to a
    disability, the employee need only prove that the work accident is
    the medical cause of the disability. Murray, 
    2013 UT 38
    , ¶ 45. Under
    the medical causation test, the employee must show that an accident
    is the but-for cause of the disability. Allen v. Indus. Comm’n, 
    729 P.2d 15
    , 27 (Utah 1986).
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    PROVO CITY v. UTAH LABOR COMMISSION
    Opinion of the Court
    ¶21 In cases where a preexisting condition is a contributing
    factor to the disability, the employee must prove both medical
    causation and legal causation. Murray, 
    2013 UT 38
    , ¶¶ 45–46. “To
    meet the legal causation requirement, a claimant with a preexisting
    condition must show that the employment contributed something
    substantial to increase the risk he already faced in everyday life
    because of his condition.” 
    Allen, 729 P.2d at 25
    . “[T]his heightened
    showing of legal cause is necessary to distinguish those injuries
    which . . . coincidentally occur at work because a preexisting
    condition results in symptoms which appear during work hours
    without any enhancement from the workplace.” Murray, 
    2013 UT 38
    ,
    ¶ 46 (second alteration in original) (internal quotation marks
    omitted).
    ¶22 Here, the WCF challenges the manner in which the labor
    commission determined that the car accident was the legal cause of
    Mr. Serrano’s disability. Infra ¶ 35. Because the WCF asserts a legal
    challenge to the method of determining legal causation, we review
    this argument de novo. See Baby B., 
    2012 UT 35
    , ¶ 47 (“[A]ppellate
    courts have traditionally been seen as having the power and duty to
    say what the law is and to ensure that it is uniform throughout the
    jurisdiction . . . .” (internal quotation marks omitted)).
    B. Substantial Evidence of Permanent Total Disability
    1. The First Element: Significant Impairment
    ¶23 In support of its conclusion that Mr. Serrano suffered from
    a significant impairment, the labor commission found that his
    injuries prevented him “from lifting, pushing or pulling more than
    25 pounds or working at heights.” The commission further noted
    that the “medical panel determined Mr. Serrano sustained a 6%
    whole-person impairment as a result of the accident.”
    ¶24 Citing the deferential substantial evidence standard of
    review, the WCF asserts that the evidence does not support these
    factual findings. An examination of the record reveals, however, that
    substantial evidence sustains these findings. The medical panel,
    which reviewed all of the relevant medical evidence, determined
    that Mr. Serrano could not work on ladders “or unprotected
    heights” and that he could not move objects weighing more than 25
    pounds. The panel also concluded that Mr. Serrano merited a “6%
    Whole Person Impairment” rating as a result of his accident. This
    evidence directly supports the findings of fact made by the labor
    commission and is substantial. See Ivory Homes, Ltd. v. Utah State Tax
    Comm’n, 
    2011 UT 54
    , ¶ 11, 
    266 P.3d 751
    (“A decision is supported by
    substantial evidence if there is a quantum and quality of relevant
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                            Opinion of the Court
    evidence that is adequate to convince a reasonable mind to support
    a conclusion.” (internal quotation marks omitted)).
    2. The Second Element: No Gainful Employment
    ¶25 At the hearing on Mr. Serrano’s claim, the WCF conceded
    that Mr. Serrano was not gainfully employed. When the labor
    commission reversed the administrative law judge’s initial denial of
    permanent total disability payments, it directed the judge to appoint
    a medical panel to review the evidence. The labor commission
    further instructed the judge that after she received the medical
    panel’s report, she was to “issue a new decision that resolves
    Mr. Serrano’s various claims in light of the entire record.” The
    administrative law judge interpreted the labor commission’s remand
    order to mean that the only new evidence to be considered would be
    the medical panel’s report. The judge, therefore, instructed the
    medical panel to review only the evidence presented at the initial
    hearing when preparing its report, and the parties presented no
    additional evidence before the judge issued her second order. The
    WCF presented no objection to the administrative law judge’s
    decision not to consider new evidence on remand.
    ¶26 The WCF now argues, however, that since no new evidence
    was presented after the labor commission remanded the case for
    reconsideration, its concession that Mr. Serrano was not gainfully
    employed was no longer valid when the administrative law judge
    issued its second order. Thus, it asserts that no evidence supports the
    conclusion that Mr. Serrano was unemployed at the time the judge
    issued the order challenged in this appeal.
    ¶27 The WCF’s position fails because it was not asserted below.
    The WCF couches its argument as a substantial evidence challenge,
    but in truth it is arguing that the administrative law judge’s decision
    to reconsider the evidence as it existed at the time of the evidentiary
    hearing was in error. In essence, the WCF asserts Mr. Serrano should
    have been required to prove the elements of his claim as of the date
    that the judge issued her second order. But the WCF failed to make
    this claim below. By remaining silent and waiting for the appeal to
    raise this issue, the WCF unfairly prejudiced Mr. Serrano. If the WCF
    had raised this issue below, Mr. Serrano would have been on notice
    of the potential need to produce more current evidence of his
    employment status. Avoiding this type of unfair prejudice to an
    opposing party lies at the heart of our preservation rule. See
    Tschaggeny v. Milbank Ins. Co., 
    2007 UT 37
    , ¶ 23, 
    163 P.3d 615
    (preservation rule prevents parties from obtaining a strategic
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    PROVO CITY v. UTAH LABOR COMMISSION
    Opinion of the Court
    advantage by raising an issue for the first time on appeal). We
    therefore do not address this new issue raised by the WCF.
    3. The Third Element: Limited Ability to Perform Basic Work
    Activities
    ¶28 Utah Code section 34A-2-413(1)(c)(ii) requires an employee
    seeking permanent disability benefits to prove that the employee has
    “an impairment or combination of impairments that limit the
    employee’s ability to do basic work activities.” The employee need
    not prove a complete inability to perform basic work activities, only
    that the employee’s ability to perform these activities is limited. In
    defining what constitutes basic work activities, we look to identical
    language used in federal social security law, which defines “basic
    work activities” as “the abilities and aptitudes necessary to do most
    jobs.” 20 C.F.R. § 404.1521(b) (2012). Thus, the disability must limit
    an employee’s ability to perform the work activities of a broad
    spectrum of jobs available.
    ¶29 In this case, the labor commission concluded that
    Mr. Serrano’s ability to perform basic work activities was limited
    because he did not “have a full range of motion with his head and
    neck and cannot put stress on his neck such that he does not have a
    reasonable degree of flexibility.” The commission’s specific findings
    regarding Mr. Serrano’s neck impairments are inadequate to show
    that his ability to perform most types of jobs was limited. Of course
    a neck injury could limit an employee’s ability to perform physically
    demanding jobs, including Mr. Serrano’s previous line of work. But
    this element deals with work activities that are so basic that they are
    required to perform most jobs, including more sedentary lines of
    work. The commission’s findings do not adequately demonstrate
    that Mr. Serrano’s disability negatively affects his ability to perform
    less physically demanding jobs, such as office work.
    ¶30 We nevertheless affirm the labor commission’s finding that
    this element was satisfied because it is supported by substantial
    evidence presented to the commission. Mr. Serrano testified that
    certain basic activities, like walking, could cause his condition to
    worsen such that he could do nothing but rest for two or three days.
    He stated that by the time he quit his job with Provo City he could
    only work for two hours before he would become too nauseated to
    continue. He further stated that within an hour of sitting in front of
    a computer he would experience nausea and back pain and would
    have to lie down. Finally, Mr. Serrano testified that his injury made
    it difficult to sleep at night, which interfered with his ability to arrive
    at work on time. Although Mr. Serrano’s testimony is contradicted
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    in some respects by some of the medical evaluations, it constitutes
    substantial evidence on which the commission was entitled to rely
    in finding that his injury limited his ability to perform basic work
    activities that would be required for most jobs.
    4. The Fourth Element: Inability to Perform Former Work
    ¶31 The labor commission found that Mr. Serrano was qualified
    to perform several types of employment. He had eleven years of
    experience as a facility service technician fixing and maintaining
    public buildings and other facilities. Mr. Serrano also had jobs
    maintaining a public pool and as a security guard. Finally, as a
    member of the National Guard, he performed physical labor as well
    as typing and filing duties.
    ¶32 Substantial evidence supports the labor commission’s
    finding that Mr. Serrano could no longer perform work that he was
    previously qualified to perform. His jobs as a facility service
    technician and swimming pool maintenance technician required him
    to climb ladders, look up for prolonged periods, place his body in
    awkward positions in order to fix various systems or machines, and
    lift heavy objects. Both expert reports and Mr. Serrano’s testimony
    adequately support the conclusion that Mr. Serrano could no longer
    safely perform these tasks without experiencing debilitating pain.
    Mr. Serrano also testified that his injury prevented him from
    performing the duties of a security guard, such as chasing and
    apprehending trespassers. Additionally, Mr. Serrano presented
    evidence that he could no longer carry out the clerical tasks he had
    performed in the National Guard because he could not perform the
    repetitive neck movements required for data entry and filing.
    Mr. Serrano further testified that after operating a computer in a
    seated position for less than an hour, he becomes dizzy and
    experiences back pain.
    5. The Fifth Element: Inability to Perform Other Work Reasonably
    Available
    ¶33 At the evidentiary hearing, the WCF’s vocational
    rehabilitation expert testified that several maintenance supervisor
    positions were available and that Mr. Serrano could perform this
    type of work. A maintenance supervisor manages other maintenance
    technicians and performs office work.
    ¶34 The WCF argues in this appeal that in light of the
    rehabilitation counselor’s testimony, no substantial evidence in the
    record supports the conclusion that Mr. Serrano could not perform
    other work reasonably available. We disagree. Even if Mr. Serrano
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    PROVO CITY v. UTAH LABOR COMMISSION
    Opinion of the Court
    could have obtained a position that only required office work, as
    noted above, he presented substantial evidence that his injury
    prevented him from performing clerical activities. Supra ¶ 32.
    6. The Sixth Element: Causation
    ¶35 The WCF does not raise a substantial evidence challenge to
    the labor commission’s finding that the work accident was the
    medical cause of Mr. Serrano’s disabilities. Instead, the WCF asserts
    the legal argument that because the car accident aggravated a
    congenital spinal condition, the accident was not the “direct cause”
    of Mr. Serrano’s disabilities. See UTAH CODE § 34A-2-413(1)(b)(iii).
    The WCF contends that where a preexisting condition predisposes
    an employee to sustain a more severe injury as a result of a work
    accident, the employee cannot establish a direct causal link to the
    accident.
    ¶36 The WCF’s argument is clearly wrong. “Just because a
    person suffers a preexisting condition, he or she is not disqualified
    from obtaining compensation. Our cases make clear that the
    aggravation or lighting up of a pre-existing disease by an industrial
    accident is compensable . . . .” 
    Allen, 729 P.2d at 25
    (alteration in
    original) (internal quotation marks omitted). When a condition or
    exertion at work aggravates an employee’s preexisting condition, the
    employee must establish that the work condition or exertion is the
    legal cause of any resulting disability. 
    Id. at 25–26.
    But the WCF does
    not cite our legal causation case law or argue that the car accident
    was not the legal cause of Mr. Serrano’s disabilities. Instead, the
    WCF argues that a work accident that aggravates a preexisting
    condition can never be the direct cause of a disability. We reject this
    argument and uphold the labor commission’s finding that
    Mr. Serrano proved causation.
    7. Conclusion
    ¶37 In challenging the award of permanent total disability
    payments to Mr. Serrano, the WCF argues, in large part, that the
    award should be reversed because the evidence supports a
    conclusion that Mr. Serrano was not totally disabled. But these
    arguments do not satisfy the substantial evidence standard of
    review. The fact that the evidence might support a different
    conclusion is insufficient grounds for reversing an administrative
    agency’s findings of fact. See Becker, 
    2013 UT 51
    , ¶¶ 21–22. Because
    the WCF failed to show that no substantial evidence supports the
    labor commission’s findings on the elements of a permanent total
    disability award, we affirm the decision below.
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    Cite as: 
    2015 UT 32
                           Opinion of the Court
    II. THE ADMINISTRATIVE LAW JUDGE’S DECISION TO
    ARRIVE AT A DIFFERENT RESULT AFTER REMAND
    ¶38 As noted above, the administrative law judge initially
    denied Mr. Serrano’s permanent total disability claim. After the
    labor commission reversed and remanded the case, the judge
    considered a new medical panel report along with the evidence
    presented in the initial proceeding, and came to a different
    conclusion. The administrative law judge’s second order awarded
    benefits. The WCF argues on appeal that the administrative law
    judge abused her discretion by arriving at a different outcome after
    the remand.
    ¶39 We hold that the administrative law judge did not err. The
    medical panel’s report constituted new evidence that could
    reasonably lead a different outcome. Moreover, the WCF cites no
    statute, rule, or legal principle that would prevent an administrative
    law judge from arriving at a different outcome when the judge is
    directed to reweigh the evidence on remand. Absent any legal
    argument as to why the administrative law judge could not change
    her mind after the remand, we are unable to evaluate the WCF’s
    bald assertion that the judge abused her discretion. See UTAH R. APP.
    P. 24(a)(9) (“The argument shall contain the contentions and reasons
    of the appellant with respect to the issues presented, . . . with
    citations to the authorities, statutes, and parts of the record relied
    on.”)
    III. DELAY IN ISSUING THE ADMINISTRATIVE DECISION
    ¶40 Mr. Serrano filed his claim for benefits in 2006. The
    administrative law judge denied his permanent total disability claim
    in 2007, and he filed a motion for review with the labor commission.
    The labor commission did not rule on the motion for review until
    2010, when it remanded the case back to the administrative law
    judge for further proceedings. The administrative law judge then
    issued a second order awarding benefits in 2012 and the labor
    commission affirmed the award later that year. The WCF appealed
    to the court of appeals and after the case was fully briefed and oral
    argument was held in that court, the court of appeals certified the
    case to this court for further briefing and oral argument before this
    court.
    ¶41 The WCF complains about the six-year delay between the
    filing of Mr. Serrano’s claim and the labor commission’s final
    decision affirming the award of benefits. The WCF asserts that it
    would be prejudiced if it were required to make a lump-sum award
    for the years in which Mr. Serrano was entitled to benefits but did
    13
    PROVO CITY v. UTAH LABOR COMMISSION
    Opinion of the Court
    not receive them because of the delay in adjudicating his claim. The
    WCF somewhat sheepishly suggests: “Perhaps this Court can apply
    the equitable principles recently recognized [in Employers’
    Reinsurance Fund v. Labor Commission, 
    2012 UT 76
    , ¶¶ 30–37, 
    289 P.3d 572
    ] to modify the onset date of benefits.”
    ¶42 We reject this proposal because our holding in Employers’
    Reinsurance Fund does not apply here. In that case, an employee
    waited thirteen years after he became disabled to file a claim for
    benefits. 
    Id. ¶¶ 34–36.
    We held that because the employee’s
    unreasonable delay prejudiced the Employers’ Reinsurance Fund,
    the employee’s benefits would be calculated from the date he first
    applied for them. 
    Id. ¶ 36.
    In this case, the delayed award of benefits
    is not attributable to Mr. Serrano, but rather to the administrative
    system set up to adjudicate his claim. Thus, unlike the claimant in
    Employers’ Reinsurance Fund, there is no reason why Mr. Serrano
    should shoulder the burden for any prejudice caused by the delay.
    CONCLUSION
    ¶43 We affirm the labor commission’s award of permanent total
    disability benefits to Mr. Serrano.
    ____________
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