Nelson v. City of Orem , 309 P.3d 237 ( 2013 )


Menu:
  •                 This opinion is subject to revision before final
    publication in the Pacific Reporter
    
    2013 UT 53
    IN THE
    SUPREME COURT OF THE STATE OF UTAH
    DENNIS NELSON,
    Petitioner,
    v.
    CITY OF OREM, MICHAEL LARSEN,
    and DEPARTMENT OF PUBLIC SAFETY,
    Respondents.
    No. 20120626
    Filed August 19, 2013
    On Certiorari to the Utah Court of Appeals
    Attorneys:
    B. Kent Morgan, Phillip W. Dyer, Salt Lake City, for petitioner
    Stanley J. Preston, Bryan M. Scott, Brandon T. Crowther,
    Salt Lake City, for respondents
    CHIEF JUSTICE DURRANT, authored the opinion of the Court,
    in which ASSOCIATE CHIEF JUSTICE NEHRING,
    JUSTICE DURHAM, JUSTICE PARRISH, and JUSTICE LEE joined.
    CHIEF JUSTICE DURRANT, opinion of the Court:
    INTRODUCTION
    ¶1 Officer Dennis Nelson was terminated from his position as a
    police officer with the Orem City Police Department (OCPD) after
    using excessive force during a booking at Orem City Jail. Both the
    Orem City Employee Appeals Board (Board) and the court of
    appeals upheld Officer Nelson‘s termination. The court of appeals
    reviewed the Board‘s decision for an abuse of discretion and agreed
    with the Board that OCPD‘s decision to terminate Officer Nelson
    was not inconsistent with prior instances of discipline under
    OCPD‘s excessive force policy. Also, the court concluded
    alternatively that the Board persuasively justified any disparate
    application of OCPD‘s policy. Finally, the court rejected Officer
    Nelson‘s claim that the Board violated his procedural due process
    NELSON v. OREM CITY
    Opinion of the Court
    rights at his hearing by (1) refusing to hear his objections while
    entertaining OCPD‘s objection and (2) allowing OCPD‘s expert to
    testify despite having previously consulted with Officer Nelson.
    ¶2 We granted certiorari to consider both the court of appeals‘
    application of the abuse of discretion standard of review and its
    decisions regarding (1) OCPD‘s consistent application of its
    excessive force policy and (2) Officer Nelson‘s procedural due
    process arguments. We now affirm the court of appeals‘ decision.
    We first conclude that the court of appeals‘ authority to review the
    Board‘s decision is limited by statute to review for an abuse of
    discretion. Because the court of appeals did not err in applying an
    abuse of discretion standard of review, we do not reach the court‘s
    alternative holding that the Board persuasively justified any
    disparate treatment of Officer Nelson. Finally, we conclude that the
    court of appeals correctly determined that any procedural due
    process violations at the Board‘s hearing were harmless.
    BACKGROUND1
    ¶3 Officer Nelson was hired as a police officer by OCPD in
    1995. OCPD then terminated Officer Nelson‘s employment on
    October 29, 2009, following its investigation into his use of force
    during a booking at Orem City Jail. Prior to his termination, Officer
    Nelson had not previously been disciplined. During his near fifteen-
    year career with OCPD, Officer Nelson had an average performance
    evaluation rating of 3.53 on a scale of 1–5.
    ¶4 On September 18, 2009, Officer Nelson responded to a
    request from officers of Utah County Major Crimes Task Force to
    transport an arrestee, Mr. Fox, to jail. Mr. Fox had been placed
    under arrest for resisting the execution of a search warrant. At the
    time of transport, however, Officer Nelson was unaware of the
    circumstances surrounding Mr. Fox‘s arrest.
    ¶5 After arriving at the jail, Officer Nelson removed Mr. Fox‘s
    handcuffs and conducted a preliminary search of Mr. Fox. At the
    time, Mr. Fox weighed approximately 155 pounds, and Officer
    Nelson weighed approximately 280 pounds. The room was
    recorded by two cameras at different vantage points. Officer Nelson
    1 Officer Nelson does not challenge the Board‘s factual findings.
    We accordingly recite the facts consistent with the Board‘s findings
    as set forth in its decision.
    2
    Cite as: 
    2013 UT 53
    Opinion of the Court
    instructed Mr. Fox to turn out his pockets and remove a string
    bracelet from his wrist. Mr. Fox removed the bracelet, tossed it on
    the floor, and turned out his pockets.
    ¶6 Officer Nelson twice asked Mr. Fox to pick up the bracelet
    and place it on a nearby counter. To the second request, Mr. Fox
    replied, ―It‘s all yours.‖ He casually swung his arms back and
    brought his palms together in front of his chest as he made his
    reply. Using expletives, Officer Nelson again asked Mr. Fox to pick
    up the bracelet. He then immediately grabbed Mr. Fox and pushed
    him toward a door that led to a nearby jail cell. Mr. Fox extended
    his left hand and grabbed the door frame. Officer Nelson then
    pushed Mr. Fox into the door frame, causing Mr. Fox to release his
    grasp. Officer Nelson then directed Mr. Fox into the left corner of
    the room and took Mr. Fox to the ground. After placing Mr. Fox on
    his stomach, Officer Nelson put his right knee on Mr. Fox‘s back
    before straddling him. Officer Nelson then put Mr. Fox into a
    control hold by placing his left arm behind his back and moving it
    up towards his head.
    ¶7 Mr. Fox sustained a cut above his right eye when Officer
    Nelson forced him to the ground. When Mr. Fox inquired about
    medical treatment, Officer Nelson told him to ―shut up‖ and then
    called for medical assistance on his radio. Officer Nelson, while
    maintaining Mr. Fox on his stomach with his left arm behind his
    back in a control hold, initiated an expletive-laden conversation.
    When Mr. Fox objected to being run ―like a rat,‖ Officer Nelson
    grabbed Mr. Fox‘s right arm, forced it behind his back, and then
    pushed it up toward Mr. Fox‘s head so that both Mr. Fox‘s arms
    were behind his back in a control hold. As the dialogue continued,
    Officer Nelson pushed Mr. Fox‘s arms several inches up his back
    toward his head, apparently causing Mr. Fox distress and pain.
    Officer Nelson admitted that, at this point, he was using force to
    inflict pain and to punish Mr. Fox.
    ¶8 Officer Nelson then moved his right knee to Mr. Fox‘s back
    and began to apply pressure. He ―put substantial[,] if not most of
    his weight‖ into Mr. Fox‘s back, and Mr. Fox grunted in apparent
    pain. The pressure on Mr. Fox‘s back appeared to strain his voice
    and caused his legs to move and curl up in apparent pain.
    ¶9 The dialogue continued as Officer Nelson called Mr. Fox a
    ―piece of shit‖ and told Mr. Fox to ―shut your fucking mouth, I
    don‘t want to hear another word out of you. Not a word.‖ As
    Officer Nelson said this, he pushed both of Mr. Fox‘s arms higher
    up his back so that they were nearly touching the back of his head,
    3
    NELSON v. OREM CITY
    Opinion of the Court
    again causing Mr. Fox to grunt in apparent pain. A few moments
    later when Mr. Fox protested that Officer Nelson might break his
    wrists, Officer Nelson appeared to shift his weight to put more
    pressure on Mr. Fox‘s back for approximately forty-one seconds.
    ¶10 Officer Nelson and Mr. Fox were then quiet for about sixty
    seconds during which Mr. Fox barely moved and began to breathe
    heavily. Officer Nelson then asked Mr. Fox if he was having trouble
    breathing. When Mr. Fox did not respond, Officer Nelson moved
    him into a sitting position, keeping both arms behind his back in
    control holds. Officer Nelson maintained Mr. Fox in this position
    until backup arrived and placed Mr. Fox in handcuffs. In total,
    Officer Nelson controlled Mr. Fox on the ground for approximately
    three minutes and forty-two seconds. Mr. Fox did not fight or resist
    Officer Nelson during the encounter.
    ¶11 Lieutenant Giles of OCPD conducted a use of force review
    of the incident. He met with Officer Nelson, spoke with Mr. Fox by
    telephone, and reviewed the video of the incident. He concluded
    that Officer Nelson‘s use of force was ―not justified and was in
    violation of established [OCPD] policies.‖ He also concluded that
    Officer Nelson used physical force as punishment and such use was
    inappropriate.
    ¶12 Lieutenant      Giles    reported     his    conclusions     to
    Captain Connor, who then conducted his own review of the
    incident. He reviewed Lieutenant Giles‘ report, watched the videos,
    and reviewed Officer Nelson‘s incident report. Captain Connor
    agreed that Officer Nelson had violated OCPD policies by using
    excessive force. He also concluded that Officer Nelson had been
    untruthful in the investigation of the incident because his account of
    the incident differed from the video evidence. As a result, Captain
    Connor issued Officer Nelson a Notice of Intent to
    Discipline/Terminate Employment.
    ¶13 Pursuant to OCPD procedures, Officer Nelson appealed his
    termination to Mr. Mike Larsen, the Orem City Director of Public
    Safety. Mr. Larsen met with Officer Nelson and Officer Nelson‘s
    counsel, but after reviewing the incident, Mr. Larsen upheld
    Captain Connor‘s decision to terminate Officer Nelson. Mr. Larsen
    issued his decision on October 29, 2009, and Officer Nelson‘s
    termination was official as of that date.
    ¶14 Officer Nelson then appealed his termination to the Board.
    On November 11, 2010, the Board issued its decision. The Board
    reversed the charge of dishonesty, and considered two other issues:
    (1) whether the facts supported the charges against Officer Nelson
    4
    Cite as: 
    2013 UT 53
    Opinion of the Court
    and (2) whether the charges warranted termination. Regarding the
    first issue, the Board concluded that the facts were sufficient to
    support the charge that Officer Nelson used excessive force in
    violation of OCPD policy. First, it found that Officer Nelson used
    more force than reasonably necessary to do his job. Second, it found
    that he used force to inflict punishment, humiliation, and mental
    abuse. And, finally, it found that Officer Nelson‘s use of force did
    not qualify as self defense, protection of an officer, making a lawful
    seizure of an individual, prevention of escape, or bringing an
    unlawful situation under control, as is required by OCPD policy.
    ¶15 As to the second issue, the Board concluded that the charges
    warranted Officer Nelson‘s termination. In reaching that conclusion,
    the Board addressed two questions: (1) whether the sanction of
    termination was proportional to the charge of excessive use of force
    and (2) whether Officer Nelson‘s termination was consistent with
    previous sanctions imposed by OCPD. The Board determined that
    Officer Nelson‘s use of force ―had the potential to significantly
    undermine the morale and discipline within [OCPD]‖ and that his
    termination was therefore proportional to the charge.
    ¶16 The Board also determined that Officer Nelson‘s termination
    was consistent with previous sanctions imposed by OCPD for
    violations of its excessive force policy, despite Officer Nelson‘s
    claim that OCPD merely suspended other officers for similarly
    egregious conduct.2 Officer Nelson offered the example of Officer
    Scott Healy,3 whom OCPD suspended in July 2000 for two weeks
    without pay for two separate incidents involving juveniles.4 In the
    first incident, Officer Healy ―grabbed [a] juvenile . . . and shoved
    him into the corner walls of [a] holding room and yelled at him‖
    2 Consistent with the court of appeals‘ decision in this case, we
    ―reference the OCPD rather than the Orem Department of Public
    Safety for simplicity and brevity,‖ although the Orem Department of
    Public Safety is the respondent on appeal. Nelson v. Orem City, 
    2012 UT App 147
    , ¶ 9 n.3, 
    278 P.3d 1089
    .
    3 Officer Nelson cited multiple instances of inconsistent treatment
    to the Board but has since dropped all others and focused only on
    Officer Healy.
    4 At the hearing before the Board, OCPD offered evidence that
    Officer Healy‘s suspension was the most severe action it could have
    imposed, short of termination.
    5
    NELSON v. OREM CITY
    Opinion of the Court
    because the juvenile had made a flippant remark. In the second
    incident, again in response to disrespectful comments, Officer Healy
    ―pushed [a] juvenile against [a] wall,‖ ―put his thumbs against his
    windpipe,‖ and threatened to kill the juvenile. Officer Healy had
    also been disciplined four other times for violations not involving
    excessive use of force.
    ¶17 The Board concluded, however, that the incidents involving
    Officer Healy were factually distinguishable from Officer Nelson‘s
    use of force. First, the Board found that Officer Nelson placed Mr.
    Fox in unnecessary, painful control holds whereas there was no
    evidence that Officer Healy inflicted any pain or injury on either of
    the juveniles. Second, the Board found that Officer Nelson
    ―continued to escalate the use of force‖ while Officer Healy
    ―recognized his mistake and took immediate steps to correct it by
    backing off and de-escalating the situation.‖ Finally, the Board
    found that Officer Nelson used force to injure and punish Mr. Fox.
    In contrast, the Board found that Officer Healy ―reacted out of
    anger‖ and that there was no evidence that he used force to inflict
    pain or punishment. It thus concluded that the circumstances of
    Officer Healy‘s suspension could not ―be used as a basis for a claim
    of inconsistent discipline.‖
    ¶18 Officer Nelson appealed the Board‘s decision to the Utah
    Court of Appeals. There, Officer Nelson argued that the Board erred
    in concluding that the sanction of termination was proportional to
    the charge of excessive force and that termination was not
    inconsistent with prior sanctions imposed by OCPD. 5 He also
    argued that the Board violated his procedural due process rights in
    two ways. First, he alleged that the Board rebuffed his attempts to
    raise objections during witness testimony but granted OCPD‘s
    objections. Next, he challenged the Board‘s decision to allow Mr.
    Wallentine, an expert witness, to testify on behalf of OCPD even
    though Mr. Wallentine had allegedly been privy to Officer Nelson‘s
    confidential information.6
    ¶19 The court of appeals upheld the Board‘s decision. The court
    applied an abuse of discretion standard of review and determined,
    among other things, that (1) Officer Nelson‘s termination was not
    inconsistent with prior sanctions under OCPD‘s policy and that,
    5   Nelson, 
    2012 UT App 147
    , ¶¶ 15–16.
    6   Id. ¶ 18.
    6
    Cite as: 
    2013 UT 53
    Opinion of the Court
    more specifically, Officer Nelson and Officer Healy were not
    similarly situated; (2) alternatively, even if Officer Nelson and
    Officer Healy were similarly situated, the evolution of OCPD‘s
    experience in employee discipline and the public‘s expectations of
    police conduct justified any disparate treatment; and (3) Officer
    Nelson failed to identify any prejudice that resulted from the
    Board‘s alleged procedural due process violations.7
    ¶20 We granted certiorari to review the court of appeals‘
    decision, including the court of appeals‘ application of the abuse of
    discretion standard of review. We have jurisdiction pursuant to
    section 78A-3-102(3)(a) of the Utah Code.
    STANDARD OF REVIEW
    ¶21 ―On certiorari, we review for correctness the decision of the
    court of appeals, not the decision of the [Board].‖8 ―The correctness
    of the court of appeals‘ decision turns, in part, on whether it
    accurately reviewed the [Board‘s] decision under the appropriate
    standard of review.‖9
    ANALYSIS
    ¶22 We first consider the appropriate standard of review for the
    Board‘s determination that Officer Nelson‘s termination was not
    inconsistent with prior sanctions under OCPD‘s excessive force
    policy. Because we conclude that the court of appeals did not err in
    applying an abuse of discretion standard of review, we do not
    consider the court‘s alternative holding that the Board persuasively
    justified any disparate treatment of Officer Nelson. Finally, we
    consider Officer Nelson‘s procedural due process arguments
    regarding the Board‘s treatment of his objections at the hearing and
    its decision to allow OCPD‘s expert to testify. We ultimately affirm
    the court of appeals‘ decision on these procedural issues.
    7   Id. ¶¶ 15, 33, 35–36.
    8   State v. Levin, 
    2006 UT 50
    , ¶ 15, 
    144 P.3d 1096
    .
    9   
    Id.
    7
    NELSON v. OREM CITY
    Opinion of the Court
    I. THE COURT OF APPEALS DID NOT ERR IN APPLYING AN
    ABUSE OF DISCRETION STANDARD OF REVEW AS REQUIRED
    BY STATUTE, AND IT ACCORDINGLY DID NOT ERR IN
    AFFIRMING THE BOARD‘S DECISION THAT OFFICER
    NELSON‘S TERMINATION WAS NOT INCONSISTENT WITH
    OCPD POLICY
    ¶23 The parties agree that for Officer Nelson to successfully
    overturn his termination he must satisfy the two-part test applied
    by the court of appeals by showing ―(1) that the facts do not support
    the action taken by [OCPD] or (2) that the charges do not warrant
    the sanction imposed.‖10 According to the court of appeals, the
    second question breaks down into two sub-questions: ―First, is the
    sanction proportional; and second, is the sanction consistent with
    previous sanctions imposed by the department pursuant to its own
    policies.‖11 Officer Nelson‘s challenge on appeal focuses on the
    appropriate standard of review for the second sub-question: the
    consistency issue.
    ¶24 In reviewing the Board‘s conclusion that Officer Nelson‘s
    termination was not inconsistent with prior instances of OCPD
    discipline, the court of appeals applied an ―abuse of discretion‖
    standard of review.12 Officer Nelson contends, however, that the
    court erred in doing so because the consistency issue is a question of
    due process, which we must review for correctness. We disagree
    and conclude that the court of appeals did not err in (1) applying an
    abuse of discretion standard of review, as required by statute, or (2)
    affirming the Board‘s conclusion that Officer Nelson‘s termination
    was not inconsistent with prior OCPD sanctions.
    A. The Court of Appeals’ Review of the Board’s Decision Is Limited by
    Section 10-3-1106 to an Abuse of Discretion Standard of Review
    ¶25 Officer Nelson‘s merit employment is a creation of statute.
    Section 10-3-1105 of the Utah Code states that an ―employee of a
    municipality shall hold employment without limitation of time,
    being subject to discharge . . . only as provided in Section 10-3-
    10Harmon v. Ogden City Civil Serv. Comm’n, 
    2007 UT App 336
    , ¶ 6,
    
    171 P.3d 474
    .
    11 Kelly v. Salt Lake City Civil Serv. Comm’n, 
    2000 UT App 235
    , ¶ 21,
    
    8 P.3d 1048
     (emphasis added).
    12   Nelson v. Orem City, 
    2012 UT App 147
    , ¶ 16, 
    278 P.3d 1089
    .
    8
    Cite as: 
    2013 UT 53
    Opinion of the Court
    1106.‖13 Section 10-3-1106 in turn provides a municipal employee
    with the right to ―appeal the final decision to discharge . . . to an
    appeal board.‖14 It leaves the ―method and manner of choosing . . .
    the members of the appeal board,‖ ―the procedure for conducting
    an appeal,‖ and the selection of ―the standard of review‖ to ―the
    governing body of each municipality by ordinance.‖15
    ¶26 Section 10-3-1106 also provides that a ―final action or order
    of the appeal board . . . may be reviewed by the [c]ourt of
    [a]ppeals . . . for the purpose of determining if the appeal board . . .
    abused its discretion or exceeded its authority.‖16 Pursuant to this clear
    directive in section 10-3-1106, the scope of the court of appeals‘
    review of the Board‘s decision to terminate Officer Nelson was
    statutorily limited to an abuse of discretion standard of review.
    Therefore, we conclude that the court of appeals did not err when it
    applied an abuse of discretion standard of review to
    Officer Nelson‘s challenge on appeal.
    ¶27 On appeal to us, Officer Nelson‘s sole argument for a
    heightened standard of review is that the issue of whether OCPD
    consistently applied its excessive force policy is a question that
    implicates due process, and we review questions of due process for
    correctness. For this argument, Officer Nelson relies on our
    statement in Chen v. Stewart that ―[c]onstitutional issues, including
    questions regarding due process, are questions of law that we
    review for correctness.‖17 Officer Nelson has not made a due
    process claim, however, regarding OCPD‘s consistent application of
    its excessive force policy. Rather, he merely challenges the court of
    appeals‘ conclusion that his termination is not inconsistent with
    prior instances of OCPD discipline. While the court of appeals‘
    conclusion as to the consistency issue may implicate due process
    concerns—such as fairness18—such concerns alone do not turn the
    13   UTAH CODE § 10-3-1105(1)(a).
    14   Id. § 10-3-1106(2)(a).
    15   Id. § 10-3-1106(7)(a).
    16   Id. § 10-3-1106(6)(a), (c)(ii) (emphasis added).
    17   
    2004 UT 82
    , ¶ 25, 
    100 P.3d 1177
    .
    18In re Worthen, 
    926 P.2d 853
    , 877 (Utah 1996) (―[T]he demands of
    due process rest on the concept of basic fairness.‖ (internal quotation
    marks omitted)).
    9
    NELSON v. OREM CITY
    Opinion of the Court
    court of appeals‘ consistency analysis into a due process claim that
    we must in turn review for correctness.
    ¶28 Due process prevents the state from depriving a person of
    ―life, liberty, or property‖ without due process of law. 19 A party can
    potentially make two types of claims under the due process clause:
    one is substantive, and the other is procedural.20 A party makes a
    substantive due process claim by alleging, for example, a
    deprivation of a fundamental right.21 Fundamental rights are
    protected against government action regardless of the fairness of
    the procedures used by the government.22 Other rights are subject
    to government action so long as the government follows fair
    procedures, as required by procedural due process.23 Thus, a party
    makes a procedural due process claim by alleging that the
    government failed to provide, for example, notice or a hearing.24
    But Officer Nelson‘s arguments regarding the consistency issue do
    not fall within either of the substantive or procedural components
    of due process and therefore would not require a correctness
    standard of review under our statement in Chen.
    ¶29 Rather, as discussed above, Officer Nelson merely criticizes
    the court of appeals‘ decision as to the consistency issue. But we
    clarify that the two-part test applied by the court of appeals,
    including the consistency component, should not be viewed as a
    stand-alone test for reviewing the validity of the Board‘s decision
    relating to employee discipline. While the test undoubtedly
    provides a useful framework for analyzing the Board‘s decision, it is
    not tied to any statutory language in section 10-3-1106,25 which
    19   U.S. CONST. amend. XIV, § 1; UTAH CONST. art. 1, § 7.
    20   McKinney v. Pate, 
    20 F.3d 1550
    , 1555 (11th Cir. 1994).
    21   Id. at 1556.
    22   Id.
    23   Id.
    24   Cleveland Bd. of Educ. v. Loudermill, 
    470 U.S. 532
    , 546 (1985).
    25 The web of case citations in the court of appeals‘ case law
    applying the two-part test leads back to a decision by this court in
    Vetterli v. Civil Serv. Comm’n, 
    145 P.2d 792
    , 797 (Utah 1944). In that
    case, we analyzed the scope of the Salt Lake City Civil Service
    Commission‘s authority to review a department head‘s termination
    decision under an old civil service statute, section 15-9-21 of the Utah
    (continued)
    10
    Cite as: 
    2013 UT 53
    Opinion of the Court
    must govern the scope of the court of appeals‘ review. Section 10-3-
    1105 is clear that ―[n]othing in this section or [s]ection 10-3-1106
    may be construed to limit a municipality‘s ability to define cause for
    an employee termination.‖26 Thus, the only question the court of
    appeals must address in reviewing the Board‘s decision is simply
    this: given OCPD‘s excessive force policy and its stated reasons for
    terminating Officer Nelson, did the Board ―abuse[] its discretion or
    exceed[] its authority‖ in upholding the termination?27
    ¶30 We do not mean to suggest that the consistency with which
    a municipal employer applies its disciplinary policies is no longer a
    concern. We simply clarify that such concerns should be addressed
    within the applicable standards of review under section 10-3-1106.
    In this case, for example, the Orem City Code allows the Board to
    reverse a ―Department Director‘s decision against the appealing
    employee [if] the Board finds that the decision was arbitrary and
    capricious or otherwise illegal.‖28 A sanction that is wholly
    inconsistent with prior disciplinary practices or department policy
    would be arbitrary and capricious, and the court of appeals could
    reverse a Board decision made on such a basis for an abuse of
    discretion. But it is the employee‘s burden to demonstrate that the
    Board acted arbitrarily in sanctioning his conduct.29 The court of
    Code (1943). Id. at 794. The precise holding in that case was simply
    ―that the power conferred on the commission to ‗determine the
    matter‘ brought before it on appeal, is the power to determine the
    sufficiency of the cause of removal, and not simply to adjudge whether
    the cause alleged by the department head is true.‖ Id. at 797. Section
    10-3-1106 also gives the Board the authority to ―fully hear and
    determine the matter.‖ UTAH CODE § 10-3-1106(3)(b)(ii). But the
    Board, and in turn the court of appeals, can adequately determine
    the ―sufficiency of the cause of removal‖ by applying the arbitrary
    and capricious standard within the parameters of section 10-3-1106
    without the rigors of the two-part test applied by the court of
    appeals in this case.
    26   UTAH CODE § 10-3-1105(4).
    27   Id. § 10-3-1106(6)(c)(ii).
    28  OREM CITY, UTAH, MUN. CODE § 2-26-12, available at
    http://exe.orem.org/citycode/Chap_02.pdf.
    29   Long v. W. States Refining Co., 
    384 P.2d 1015
    , 1016 (Utah 1963).
    11
    NELSON v. OREM CITY
    Opinion of the Court
    appeals need not apply a rigid two-part test in every case to
    scrutinize a city appeals board‘s decision.
    B. The Court of Appeals Did Not Err in Affirming the Board’s Conclusion
    that Officer Nelson’s Termination Was Not Inconsistent with OCPD
    Policy
    ¶31 Given our conclusion above that the court of appeals did not
    err in reviewing the Board‘s decision for an abuse of discretion,
    there is no merit to Officer Nelson‘s argument that the court of
    appeals should have reversed the Board‘s conclusion that Officer
    Nelson‘s termination was not inconsistent with OCPD policy. As
    discussed above, the scope of the court of appeals‘ review under
    section 10-6-1106 is limited to determining whether the Board
    abused its discretion. That determination includes ―decid[ing]
    whether the board correctly applied the standard governing its
    review of a termination decision, which is ‗prescribed by the
    governing body of each municipality by ordinance.‘‖30 In this case,
    Orem City has selected an ―arbitrary and capricious‖ standard of
    review.
    ¶32 We accordingly must decide whether the Board abused its
    discretion in concluding that Officer Nelson‘s termination was not
    arbitrary and capricious.31 We reverse under an abuse of discretion
    standard only if (1) ―the [Board] relied on an erroneous conclusion
    of law‖ or (2) ―there was no evidentiary basis for [its] ruling.‖ 32
    Further, to satisfy the arbitrary or capricious standard of review, the
    Board‘s decision ―must fall within the limits of reasonableness or
    rationality.‖33
    ¶33 Officer Nelson‘s claim that his termination is inconsistent
    with OCPD‘s prior disciplinary practices under its excessive force
    policy must fail in light of his decision to forego challenging the
    30Becker v. Sunset City, 
    2013 UT 51
    , ¶ 9, __ P.3d __ (quoting Utah
    Code Section 10-3-1106(7)(a)).
    31See 
    id.
     (stating that, on certiorari, ―we assess whether the court
    of appeals correctly applied the appropriate standard of review‖).
    32 Kilpatrick v. Bullough Abatement, Inc., 
    2008 UT 82
    , ¶ 23, 
    199 P.3d 957
     (internal quotation marks omitted).
    33Dep’t of Admin. Servs. v. Pub. Serv. Comm’n, 
    658 P.2d 601
    , 610
    (Utah 1983).
    12
    Cite as: 
    2013 UT 53
    Opinion of the Court
    Board‘s findings for clear error.34 The Board found ample reason to
    distinguish Officer Nelson‘s use of force from the incidents
    involving Officer Healy. First, the Board found that Officer Nelson
    placed Mr. Fox in painful control holds whereas there was no
    evidence that Officer Healy inflicted any pain or injury. Second, the
    Board found that Officer Nelson ―continued to escalate the use of
    force‖ while Officer Healy ―recognized his mistake and took
    immediate steps to correct it by backing off and de-escalating the
    situation.‖ Finally, the Board found that Officer Nelson used force
    to injure and punish Mr. Fox. In contrast, the Board found that
    Officer Healy ―reacted out of anger‖ and that there was no evidence
    that he used force to inflict pain or punishment.
    ¶34 In light of these unchallenged findings, the Board‘s
    conclusion that Officer Nelson and Officer Healy were not similarly
    situated is a reasonable one. We therefore conclude that the court of
    appeals correctly determined that the Board did not abuse its
    discretion.
    II. THE COURT OF APPEALS DID NOT ERR IN ITS
    IMPARTIALITY RULINGS BECAUSE OFFICER NELSON HAS
    FAILED TO SHOW ANY DIRECT HARM THAT RESULTED
    FROM HIS ALLEGATIONS OF ERROR
    ¶35 Finally, Officer Nelson argues that the court of appeals erred
    in rejecting his claim that the Board violated his procedural due
    process rights by (1) entertaining OCPD‘s objection at his
    termination hearing while refusing to hear his objections and (2)
    relying on the testimony of OCPD‘s expert even though the expert
    had allegedly consulted with Officer Nelson. As to both issues, the
    court of appeals concluded that Officer Nelson failed to
    demonstrate prejudice.35 We agree.
    A. The Board Did Not Sustain OCPD’s Objection and, Regardless, Officer
    Nelson Failed to Demonstrate Prejudice
    ¶36 Because Officer Nelson has a property right in his continued
    employment as a police officer, OCPD‘s termination of his
    employment must comport with principles of procedural due
    34   Jex v. Labor Comm’n, 
    2013 UT 40
    , ¶ 40, __ P.3d __.
    35   Nelson v. Orem City, 
    2012 UT App 147
    , ¶¶ 35–36, 
    278 P.3d 1089
    .
    13
    NELSON v. OREM CITY
    Opinion of the Court
    process.36 These principles include the right to an impartial judge.37
    While principles of due process extend to administrative hearings,38
    it is well established that such ―hearings need not have all the
    formality of judicial procedure.‖39 The ultimate question when
    faced with an allegation of a biased decision maker is whether ―the
    appearance of unfairness is so plain that we are left with the abiding
    impression that a reasonable person would find the hearing
    unfair.‖40
    ¶37 We conclude that Officer Nelson‘s allegation of partiality
    does not leave us with this abiding impression. He argues that the
    Board ―informed [his] counsel that they . . . would not entertain any
    objections . . . while at the same time entertaining and sustaining
    multiple objections from OCPD.‖ But the record indicates that
    OCPD made only one objection, and, rather than sustain it, the
    Board merely ―noted‖ it. At no time did the Board prevent Officer
    Nelson or OCPD from continuing with their presentation of
    evidence. We therefore conclude that the court of appeals did not
    err in rejecting Officer Nelson‘s argument as to the partiality of the
    Board.
    ¶38 But even if Officer Nelson‘s allegation of partiality did
    indicate some unfairness at the hearing, he has failed to show
    prejudice. This is not the type of case in which we presume
    prejudice, such as when the decision maker has had previous, direct
    36 Becker v. Sunset City, 
    2013 UT 51
    , ¶ 14, __ P.3d __; see also Goss v.
    Lopez, 
    419 U.S. 565
    , 573 (1975) (stating that ―a state employee who
    under state law, or rules promulgated by state officials, has a
    legitimate claim of entitlement to continued employment absent
    sufficient cause for discharge may demand the procedural
    protections of due process‖).
    37   Anderson v. Indus. Comm’n, 
    696 P.2d 1219
    , 1221 (Utah 1985).
    38   Bunnell v. Indus. Comm’n, 
    740 P.2d 1331
    , 1333 (Utah 1987).
    39 Dep’t of Cmty. Affairs ex rel. State v. Utah Merit Sys. Council, 
    614 P.2d 1259
    , 1262 (Utah 1980).
    40 Bunnell, 740 P.2d at 1333 n.1; see also V-1 Oil Co. v. Dep’t of Envtl.
    Quality, 
    939 P.2d 1192
    , 1197 (Utah 1997) (―Where a party to an
    adversarial proceeding can demonstrate actual impermissible bias or
    an unacceptable risk of an impermissible bias on the part of a
    decision maker, the decision maker must be disqualified.‖).
    14
    Cite as: 
    2013 UT 53
    Opinion of the Court
    involvement in a case.41 Officer Nelson must show a ―reasonable
    likelihood that [the alleged error] affected the outcome of the
    case.‖42 Even after the court of appeals based its holding in part on a
    lack of prejudice,43 Officer Nelson has failed to argue to us that he
    suffered any direct harm. We accordingly affirm the court of
    appeals on this issue.
    B. The Board’s Reliance on OCPD’s Expert Was Harmless
    ¶39 Officer Nelson next argues that the court of appeals erred in
    upholding the Board‘s decision to allow OCPD‘s expert, Mr. Ken
    Wallentine, to testify at the hearing given that Officer Nelson had
    allegedly consulted with, and revealed confidential information to,
    Mr. Wallentine. The court of appeals concluded that Mr.
    Wallentine‘s testimony was not prejudicial to Officer Nelson, even
    assuming it was improper for Mr. Wallentine to testify.44 We agree.
    ¶40 First, it is unclear whether Officer Nelson and Mr.
    Wallentine even exchanged confidential information.          Officer
    Nelson merely alleges, in a conclusory fashion, that ―the
    communication between [Officer Nelson] and Mr. Wallentine
    contained confidential and/or privileged information.‖ But the
    declaration of Mr. Phillip Dyer, Officer Nelson‘s attorney, does not
    support this claim. Mr. Dyer provides an email chain that, while
    labeled ―confidential,‖ clearly shows that Mr. Wallentine declined
    to provide expert assistance to Officer Nelson and merely offered
    references and contact information for other potential experts that
    could assist Officer Nelson. Indeed, OCPD asserts that Mr.
    Wallentine has never met with Officer Nelson or his counsel, has
    never discussed the specifics of Officer Nelson‘s case, and has not
    received any confidential information.
    ¶41 Second, even assuming Officer Nelson did reveal
    confidential information to Mr. Wallentine, he has not shown a
    ―reasonable likelihood that [Mr. Wallentine‘s testimony] affected
    41See Anderson, 696 P.2d at 1221 (stating that ―when a judge has
    previously been involved in a case as an attorney, there is no need to
    show actual prejudice‖).
    42   Price v. Armour, 
    949 P.2d 1251
    , 1255 (Utah 1997).
    43   Nelson, 
    2012 UT App 147
    , ¶ 35.
    44   Nelson, 
    2012 UT App 147
    , ¶ 36.
    15
    NELSON v. OREM CITY
    Opinion of the Court
    the outcome of the case.‖45 The Board referenced Mr. Wallentine‘s
    testimony only twice in its decision. The first reference related to the
    Board‘s conclusion that ―the great weight of the evidence presented
    at the hearing indicates that [Officer] Nelson should have placed
    handcuffs on [Mr.] Fox once he had control of [Mr.] Fox on the
    ground.‖ In support of this conclusion, the Board cited Mr.
    Wallentine‘s testimony that ―handcuffs should have been applied to
    [Mr.] Fox as soon as [Mr.] Nelson had control of [Mr.] Fox on the
    ground.‖ This reference to Mr. Wallentine‘s testimony is harmless,
    however, because the Board also relied on Captain Conner‘s
    testimony and the testimony of Officer Nelson‘s own expert, Mr.
    Curtis Cope, who each gave the same opinion as Mr. Wallentine.
    ¶42 The Board‘s second reference to Mr. Wallentine in fact helped
    Officer Nelson, as the Board cited Mr. Wallentine‘s testimony in
    support of its conclusion that there was insufficient evidence to
    support OCPD‘s charge of dishonesty. Because Officer Nelson has
    failed to show that Mr. Wallentine‘s testimony resulted in any direct
    harm, we affirm the court of appeals on this issue.
    CONCLUSION
    ¶43 We affirm the court of appeals‘ decision to uphold Officer
    Nelson‘s termination. First, the court of appeals‘ review of the
    Board‘s decision is limited by statute to a review for an abuse of
    discretion, and the particular question at issue in this case—the
    consistent application of OCPD‘s excessive force policy—does not
    require heightened review as a matter of due process. And, finally,
    the court of appeals was correct that any procedural due process
    violations were harmless.
    45   Price, 949 P.2d at 1255.
    16