Fire Ins Exchange v. Oltmanns , 416 P.3d 1148 ( 2018 )


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  •                            AMENDED OPINION*
    This opinion is subject to revision before final
    publication in the Pacific Reporter
    
    2018 UT 10
    IN THE
    SUPREME COURT OF THE STATE OF UTAH
    FIRE INSURANCE EXCHANGE,
    Appellee,
    v.
    ROBERT ALLEN OLTMANNS,
    Appellant.
    No. 20160304
    Filed February 28, 2018
    On Certiorari to the Utah Court of Appeals
    Second District, Farmington
    The Honorable Glen R. Dawson
    No. 090700825
    Attorneys:
    Stewart B. Harman, Joel D. Taylor, Salt Lake City, for appellee
    Donald L. Dalton, Salt Lake City, for appellant
    JUSTICE HIMONAS authored the opinion of the Court, in which
    CHIEF JUSTICE DURRANT, ASSOCIATE CHIEF JUSTICE LEE,
    and JUSTICE PEARCE joined.
    JUSTICE DURHAM filed an opinion concurring in part and concurring
    in the result.
    Due to her retirement, JUSTICE DURHAM did not participate in the
    Petition for Rehearing. JUSTICE PETERSEN became a member of the Court
    on November 17, 2017, and, accordingly, participated in the Petition for
    Rehearing
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    Amended Opinion of the Court
    JUSTICE HIMONAS, amended opinion of the Court:
    INTRODUCTION
    ¶1 Robert Oltmanns was named as a defendant in a personal
    injury case. He filed a claim with his insurer, Fire Insurance Exchange,
    who questioned whether the claim was covered under the policy.
    Rather than deny the claim outright, Fire Insurance brought a
    declaratory judgment action to determine whether the claim was
    covered under Mr. Oltmanns’s policy. The court of appeals ultimately
    held that it was covered, and Mr. Oltmanns filed a counterclaim
    seeking attorney fees for the declaratory judgment action, arguing that
    it was brought in bad faith. The question presented for this court is
    whether the court of appeals erred in concluding that Fire Insurance’s
    * Mr.  Oltmanns filed a Petition for Rehearing, which we deny. Based
    on undisputed material facts, the district court determined that, with
    respect to the “jet skis” exclusion, Fire Insurance “was faced with a
    fairly debatable question” of coverage. The court of appeals affirmed,
    concluding that the term was debatable as a matter of law. And we
    affirmed the decision of the court of appeals. Put differently, and
    perhaps more plainly, the trial court, the court of appeals, and this
    court have all concluded that whether the “jet skis” exclusion clearly
    and unambiguously applied to Mr. Oltmanns’s claim was fairly
    debatable, making summary judgment for Fire Insurance appropriate.
    We would ordinarily stop here and refrain from making any
    additional comments regarding the Petition. But the rhetoric Mr.
    Oltmanns’s counsel chose to employ in the Petition takes this case out
    of the ordinary. Counsel accuses us of being biased for insurers: “for
    some reason, since it involved the filing of a declaratory judgment
    action by an insurance company, the normal rules of contract
    interpretation—and civil procedure—did not apply.” He then goes on
    to charge that we “unfairly meted out” “savagery” on his client’s case.
    This sort of language, which questions motives rather than ideas,
    reflects an insufficiency of thought and ineffective advocacy and has no
    place in filings before the trial or appellate courts of this state.
    We admonish counsel for his use of such language. And we take
    this opportunity to remind him of paragraph 3 of the Utah Standards of
    Professionalism and Civility—“Lawyers shall not, without an adequate
    factual basis, attribute to other counsel or the court improper motives,
    purpose, or conduct.”
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    Amended Opinion of the Court
    denial of Mr. Oltmanns’s insurance claim was “fairly debatable,” thus
    negating Mr. Oltmanns demand for attorney fees and expenses for the
    coverage dispute and appeal. We affirm the court of appeals’ decision
    to uphold the summary judgment of the district court.
    BACKGROUND
    ¶2 In 2006, Mr. Oltmanns was piloting a Honda F-12 AquaTrax
    personal watercraft that was towing Mr. Oltmanns’s brother-in-law,
    Brady Blackner. Mr. Blackner sustained injuries, and filed a lawsuit
    against Mr. Oltmanns. Mr. Oltmanns tendered the defense to Fire
    Insurance Exchange under his homeowner’s insurance policy. The
    insurance policy contains the following provision under Section II -
    Liability, Coverage E – Personal Liability:
    We pay those damages which an insured becomes
    legally obligated to pay because of bodily injury,
    property damage or personal injury resulting from an
    occurrence to which this coverage applies. . . . At our
    expense and with attorneys of our choice, we will defend
    an insured against any covered claim or suit. We are not
    obligated to pay defense costs, including attorneys’ fees of
    any claim or suit where you select an attorney not chosen
    by us because there is a dispute between you and us over
    coverage. We may investigate and settle any claim or suit
    that we consider proper. Our obligation to defend any
    claim or suit ends once we have paid our limit of liability.
    In the same liability section of the insurance contract, in a subsection
    titled “Additional Coverages,” Fire Insurance agrees to pay “[i]n
    addition to the limits of liability . . . all costs we incur in the settlement
    of a claim or defense of a suit with attorneys of our choice.”
    ¶3 Fire Insurance conducted an in-house review of Mr.
    Oltmanns’s claim and then submitted his claim to outside counsel for a
    coverage opinion. Whether the accident was deemed covered was
    uncertain because of the following exclusion in its liability coverage:
    We do not cover bodily injury [that] . . . .
    7. results from the ownership, maintenance, use,
    loading or unloading of:
    a. aircraft
    b. motor vehicles
    c. jet skis and jet sleds or
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    FIRE INSURANCE EXCHANGE v. OLTMANNS
    Amended Opinion of the Court
    d. any other watercraft owned or rented to an
    insured and which:
    (1) has more than 50 horsepower inboard or
    inboard-outdrive motor power; or
    (2) is powered by one or more outboard motors
    with more than 25 total horsepower; or
    (3) is a sailing vessel 26 feet or more in length.
    Exclusions 7c and d do not apply while jet skis, jet
    sleds or watercraft are stored.
    ¶4 Fire Insurance also asked Mr. Oltmanns’s attorney to continue
    to represent him, indicating that Fire Insurance might reimburse him for
    his fees and expenses should the accident be deemed a covered
    occurrence. Fire Insurance’s outside counsel advised Fire Insurance that
    he believed there was a high probability that the incident would not be
    covered, but that Fire Insurance should authorize him to file a
    declaratory judgment action seeking a determination of its
    responsibility to Mr. Oltmanns under the policy. He advised this course
    of action because “[u]nder Utah law, a liability insurance carrier’s duty
    to defend is broader than its duty to indemnify,” and “[i]t would be
    dangerous to simply deny coverage because Mr. Blackner and
    Mr. Oltmanns may enter into an agreement to stipulate to a large
    judgment and Mr. Oltmanns could then assign his claims against Fire
    Insurance Exchange to Mr. Blackner.”
    ¶5 Fire Insurance filed the action and then moved for summary
    judgment. The district court ruled in favor of Fire Insurance, finding
    that the exclusion precluded coverage. Mr. Oltmanns appealed and the
    court of appeals reversed, holding that the term “jet ski” as used in the
    exclusion was ambiguous and construed the contract against the
    insurer in favor of the insured. Fire Ins. Exch. v. Oltmanns, 
    2016 UT App 54
    , ¶ 5, 
    370 P.3d 566
    . Fire Insurance then settled with Mr. Blackner for
    the policy limit of $300,000 and paid Mr. Oltmanns’s attorney fees and
    expenses for his defense of that claim.
    ¶6 Fire Insurance did not pay for Mr. Oltmanns’s costs of
    defending the declaratory judgment action. Mr. Oltmanns then filed a
    counterclaim against Fire Insurance in the still open declaratory
    judgment action seeking “damages for breach of the implied covenant
    [of good faith and fair dealing], which include his attorney fees for
    prosecuting this coverage action and the successful appeal” as well as
    “damages for the severe emotional distress that was caused by the
    coverage denial and his self-defense of a significant personal injury
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    Amended Opinion of the Court
    claim.” Fire Insurance once again moved for summary judgment and
    for a motion to dismiss. The district court granted summary judgment
    finding that Fire Insurance’s actions were reasonable because the
    coverage issue was “fairly debatable.” Fire Insurance then withdrew its
    motion to dismiss. Mr. Oltmanns appealed and the court of appeals
    affirmed the district court, holding that “when an insurance company
    proceeds in a reasonable way to resolve a difficult coverage question,
    its eventual loss at the appellate level does not foreclose a
    determination that an issue of interpretation was fairly debatable, as
    was the case here.” Id. ¶ 15.
    STANDARD OF REVIEW
    ¶7 This case comes before us on certiorari review from the court of
    appeals decision. “[W]e review the court of appeals’ decision for
    correctness. The review focuses on whether the court of appeals
    correctly reviewed the trial court’s decision [to grant summary
    judgment to Fire Insurance] under the appropriate standard of review.”
    Orvis v. Johnson, 
    2008 UT 2
    , ¶ 6, 
    177 P.3d 600
     (citation omitted). “We
    review the district court’s grant of summary judgment for correctness.”
    Torian v. Craig, 
    2012 UT 63
    , ¶ 13, 
    289 P.3d 479
     (citation omitted). Under
    Utah Rule of Civil Procedure 56, we view any facts and any reasonable
    inferences “in the light most favorable to the party opposing summary
    judgment.” Farmers Ins. Exch. v. Call, 
    712 P.2d 231
    , 237 (Utah 1985)
    (citation omitted).
    ANALYSIS
    ¶8 In both his trial- and appellate-level briefing, Mr. Oltmanns
    advanced the same basic argument: because it wasn’t “fairly debatable”
    whether the term “jet ski” encompassed a Honda F-12 Aquatrax (in
    Mr. Oltmanns view, it obviously did not), Fire Insurance breached its
    duty to Mr. Oltmanns by seeking a declaratory judgment that the “jet
    ski” exclusion in Mr. Oltmanns’s insurance policy encompassed bodily
    injuries resulting from the use of that jet-ski-like watercraft. As
    Mr. Oltmanns has put it:
    [Fire Insurance] relied on the advice of counsel [that an
    Aquatrax would be encompassed by the “jet ski” policy
    exclusion] in refusing the tender of defense. However, the
    advice was patently flawed. Therefore, the claim was not
    “fairly debatable,” and [Fire Insurance] breached the
    insurance contract and the implied duty of good faith
    [and] fair dealing.
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    FIRE INSURANCE EXCHANGE v. OLTMANNS
    Amended Opinion of the Court
    ¶9 On Mr. Oltmanns’s account of the governing law, then,
    whether Fire Insurance breached its duties to Mr. Oltmanns turned
    entirely on whether the “jet ski” exclusion’s applicability to an
    Aquatrax was fairly debatable: If it was fair for Fire Insurance to argue
    that the “jet ski” exclusion encompassed an Aquatrax then there was no
    breach; otherwise, according to Mr. Oltmanns, there was.
    ¶10 Mr. Oltmanns’s argument fails on its own terms. It was more
    than fair for Fire Insurance to argue that its policy’s “jet ski” exclusion
    applied to bodily injuries resulting from the use of an Aquatrax. In
    litigating whether the “jet ski” exclusion encompassed Aquatrax
    accidents, Fire Insurance put forward substantial usage evidence
    suggesting that the term “jet ski” is, in Fire Insurance’s words, a
    “genericized term for any type of personal watercraft.” Fire Insurance’s
    argument is bolstered by the fact that “jet ski” is frequently treated as a
    generic term in cases, ordinances, and dictionaries. 1 The cited
    1  See, e.g., Calhoun v. Yamaha Motor Corp., U.S.A., 
    40 F.3d 622
    , 624 (3d
    Cir. 1994) (noting that a “Wavejammer” is “a type of jet ski
    manufactured by Yamaha Motor Corporation”); 4 MATTHEWS
    MUNICIPAL ORDINANCES § 52:32 (2d ed. 2017) (“Boat shall mean any
    watercraft, including sea planes when not airborne, sailboat, ‘jet ski,’
    ‘aqua-trike’ or similar type of watercraft”; “Motorboat shall mean any
    boat operated through use of a motor or motorized propulsion,
    including ‘jet skis[]’“); Jet Ski, WIKIPEDIA, https://en.wikipedia.org/
    wiki/Jet_Ski (last visited Oct. 13, 2017) (“The term [jet ski] is often used
    generically to refer to any type of personal watercraft used mainly for
    recreation, and it is also used as a verb to describe the use of this type of
    water vehicle.” (citation omitted)); Jet Ski,FREE DICTIONARY
    http://medical-dictionary.thefreedictionary.com/Jet+Ski (last visited
    Oct. 13, 2017) (defining “jet ski” as “[a] motorised personal watercraft
    in which one or two people ride on the water in much the same way as
    one rides a motorcycle”); Jet Ski, LONGMAN DICTIONARY OF
    CONTEMPORARY ENGLISH http://www.ldoceonline.com/dictionary/jet-
    ski (last visited Oct. 13, 2017) (A “jet ski” is “a small fast vehicle on
    which one or two people can ride over water for fun.”); Jet Ski,
    WORDWEB            ONLINE       http://www.wordwebonline.com/search.
    pl?w=jet+ski (last visited Oct. 13, 2017) (defining “jet ski” as “[a] jet-
    powered watercraft with a seat and handlebars, ridden in a similar way
    to a motorbike”); see also Trial Judge Properly Restricted Expert Testimony
    in Jet Ski Death Suit Calhoun v. Yamaha Motor Corp., 1 NO. 1 ANDREWS
    (cont.)
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    Amended Opinion of the Court
    dictionaries, ordinances, and cases show that the public uses the
    trademarked term ”jet ski” generically, at least on occasion. That
    suggests that the scope of the term may be fairly debatable.
    ¶11 That conclusion is also confirmed by the context of the ”jet ski”
    exclusion in the insurance policy. The governing language excludes
    injury resulting from “the ownership, maintenance, use, loading or
    unloading of aircraft, motor vehicles, jet skis and jet sleds, or any other
    watercraft owned or rented to an insured.” (numbering omitted). With
    the exception of jet ski, each of the excluded terms unambiguously
    refers to the generic name for a category of items. None refers to a
    specific brand. This supports a generic reading of “jet ski” under the
    noscitur a sociis canon of construction. See Third Nat’l Bank in Nashville v.
    Impac Ltd., Inc., 
    432 U.S. 312
    , 322 (1977) (“[W]ords grouped in a list
    should be given related meaning.“ (footnote omitted)). And that further
    indicates that the scope of “jet ski” is at least fairly debatable.
    ¶12 True, in a decision from an earlier phase of this case—a
    decision not currently before us—the court of appeals concluded that
    the “jet ski” exclusion did not apply to injuries resulting from the use of
    an Aquatrax, apparently declaring the term “jet ski” irredeemably
    obscure. See Fire Ins. Exch. v. Oltmanns, 
    2012 UT App 230
    , ¶¶ 9–10, 
    285 P.3d 802
     (“Even discounting the bizarre possibility that [Fire Insurance]
    meant to refer only to one Kawasaki watercraft model, it still cannot be
    definitively said what the insurer intended . . . .”). But, candidly, the
    EXPERT & SCI. EVIDENCE LITIG. REP. 13 (2003) (Expert testimony was
    allowed in a case “to explain how jet skis operate and the differences
    between Yamaha’s jet ski and other brands and models.”). But see
    Definition of “Jet Ski”, CAMBRIDGE DICTIONARY http://dictionary.
    cambridge.org/us/dictionary/english/jet-ski (last visited Oct. 13, 2017)
    (defining “jet ski” as “a brand name for a type of small water vehicle
    for one or two people that is moved forward by a fast stream of water
    being pushed out behind it”); Jet Ski, DICTIONARY.COM
    http://www.dictionary.com/browse/jet-ski (last visited Oct. 13, 2017)
    (“Jet ski” is a “[t]rademark” for “a brand of personal watercraft.”); Jet
    Ski, THE FREE DICTIONARY http://www.thefreedictionary.com/Jet-
    skiing (last visited Oct. 13, 2017) (defining “Jet Ski” as “[a] trademark
    for a personal watercraft”).
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    FIRE INSURANCE EXCHANGE v. OLTMANNS
    Amended Opinion of the Court
    correctness of the court of appeals’ decision is as open to debate as the
    issue it resolved.
    ¶13 The concurrence, however, doesn’t affirm the court of appeals
    on the basis that Mr. Oltmanns’s argument fails on its own terms.
    Instead, the concurrence concludes that Mr. Oltmanns waived his
    argument that he was entitled to attorney fees because Fire Insurance
    breached its duties when it sought a declaratory judgment that it did
    not have to defend Mr. Oltmanns in connection with the Aquatrax
    accident. It then devotes many pages of dicta to its view that
    Mr. Oltmanns’s “fair debatability” argument analyzed the problem the
    wrong way. According to the concurrence, Mr. Oltmanns should have
    characterized his claims against Fire Insurance as “third-party claims.”
    Infra ¶¶ 26–27. Under this characterization of Mr. Oltmanns’s lawsuit,
    the concurrence tells us that “fair debatability” is irrelevant. Instead,
    because it arose in the third-party context, the appropriateness of Fire
    Insurance’s decision to file a declaratory judgment action turned not on
    whether the “jet ski” coverage question was fairly debatable, but on
    whether Fire Insurance’s position was “reasonable under the
    circumstances.” Infra ¶ 28.
    ¶14 The concurrence then proceeds to outline the entire syndrome
    of duties and obligations that an insurer owes an insured in the third-
    party context. Because Fire Insurance’s declaratory judgment action
    arose in the third-party context, the concurrence says that Fire
    Insurance was operating under a “heightened duty” to act as an agent
    or fiduciary for Mr. Oltmanns. Infra ¶¶ 41–42. It therefore owed Mr.
    Oltmanns four duties:
    (1) [T]he duty to defend an action brought against
    [Mr. Oltmanns] that could conceivably fall within the
    scope of the policy coverage (as defined by the insurance
    contract), (2) the duty to be fair and reasonable in
    diligently investigating the validity of claims, (3) the duty
    to indemnify [Mr. Oltmanns] for valid claims, and (4) the
    duty to settle claims within the policy limits where
    possible.
    Infra ¶ 48.
    ¶15 And, despite concluding that Mr. Oltmanns failed to preserve
    his argument that Fire Insurance breached its duty to defend him in the
    underlying lawsuit arising from the Aquatrax accident, the concurrence
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    also details the scope and nature of the duty an insurer owes an insured
    to defend against a third-party lawsuit. Infra ¶¶ 49–50.
    ¶16 We have two problems with the concurrence’s analysis. First,
    we don’t agree that Mr. Oltmanns “waived his argument that Fire
    Insurance breached the implied covenant of good faith by bringing the
    declaratory judgment action” because he somehow “conceded that [Fire
    Insurance’s decision to file that action] was merited in his brief to the
    court of appeals and his brief to this court.” Infra ¶ 24. The court of
    appeals certainly didn’t see it this way. It understood Mr. Oltmanns to
    have argued that Fire Insurance breached its fiduciary duties in seeking
    declaratory judgment because the coverage question—whether an
    Aquatrax was covered by the term “jet ski”—was not “fairly
    debatable.”
    ¶17 We see this same argument in Mr. Oltmanns’s brief to this
    court. It’s true that there are stray comments in Mr. Oltmanns’s
    supreme court briefing to the effect that Fire Insurance “had the right to
    seek declaratory relief.” But the obvious thrust of Mr. Oltmanns’s
    argument is that he is entitled to attorney fees in connection with the
    declaratory judgment action because “[t]here was no good basis for
    [Fire Insurance’s decision to] fil[e] the declaratory judgment action”—
    and this because whether the term “jet ski” encompassed an Aquatrax
    was not a “‘fairly debatable’ coverage question.” We therefore consider
    this argument on its own terms. And we conclude that, even accepting
    Mr. Oltmanns’s premises—i.e., even accepting that Mr. Oltmanns
    would be entitled to attorney fees if the coverage question was not
    fairly debatable—Mr. Oltmanns loses.
    ¶18 We are also concerned by the concurrence’s decision to
    explain, in detail, the differences between first-party and third-party
    insurance claims. On its own terms, the concurrence’s opinion is good
    stuff. It’s, as Judge Chamberlain Haller might put it, “lucid, intelligent,
    [and] well thought-out.” 2 And it may very well be entirely correct. But
    this isn’t the case for it. Mr. Oltmanns framed his claim as a first-party
    claim: Fire Insurance is liable because it could not fairly argue—it
    wasn’t “fairly debatable”—that an Aquatrax was a “jet ski.” Fire
    Insurance then responded to this argument on those same terms. As a
    consequence, nobody—not the parties, not the insurance industry, not
    2 MY COUSIN VINNY (20th Century Fox 1992) (overruling a “lucid,
    intelligent, and well thought-out objection” given the circumstances).
    9
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    Amended Opinion of the Court
    the plaintiffs’ bar—is fairly on notice that this is the case in which we
    intend to announce that an insurer’s decision to seek a declaratory
    judgment in connection with a third-party lawsuit must be analyzed
    under third-party insurance law. Nor, needless to say, has anybody
    been put on notice that we’re prepared to announce an overarching
    framework for the analysis and resolution of third-party claims—a
    framework that, on its face, purports to occupy the field, controlling a
    vast array of possible insurance lawsuits. We need adversarial briefing
    before we can fairly do this.
    ¶19 To be clear, we don’t mean that we’re categorically bound by
    litigants’ decision to litigate a case under the wrong legal principles (if
    wrong legal principles they be). We agree with the concurrence that our
    court will not “be forced to ignore the law just because the parties have
    not raised or pursued obvious arguments.” Infra ¶ 27 (quoting
    Kaiserman Assocs. v. Francis Town, 
    977 P.2d 462
    , 464 (Utah 1998)).
    ¶20 But there is a pragmatic reason to draw our decision here
    narrowly: the law in this area is unsettled. Courts around the country
    take different approaches to the issues the concurrence resolves. Some
    courts part ways with the concurrence’s repudiation of the “fairly
    debatable” standard in the third-party context, denying bad faith claims
    in this context as long as the coverage question on which the insurer
    sought a declaratory judgment is “fairly debatable.” See, e.g., Universal-
    Rundle Corp. v. Commercial Union Ins. Co., 
    725 A.2d 76
    , 89–90 (N.J. Super.
    Ct. App. Div. 1999) (upholding denial of a bad faith claim against
    insurer because the coverage question was “fairly debatable” and
    concluding that “for purposes of evaluating bad faith claims against an
    insurer, it should [not] matter whether the coverage at issue is first- or
    third-party”); Wis. Pharmacal Co. v. Neb. Cultures of Cal., Inc., 
    876 N.W.2d 72
    , 78 (Wis. 2016) (“[An] insurer does not breach its contractual duty to
    defend by denying coverage where the issue of coverage is fairly
    debatable as long as the insurer provides coverage and defense once
    coverage is established.” (alteration in original) (citation omitted)). But
    see Hart Constr. Co. v. Am. Family Mut. Ins. Co., 
    514 N.W.2d 384
    , 391
    (N.D. 1994) (applying reasonableness standard to whether an insurer
    breached its duties to an insured in seeking a declaratory judgment in
    connection with a third-party lawsuit). Courts also advance different
    approaches to the duty to defend. See, e.g., Wis. Pharmacal Co., 876
    N.W.2d at 78 (noting that an insurer need not necessarily tender
    defense of a third-party lawsuit during pendency of a declaratory
    judgment action if it requests “a bifurcated trial on the issues of
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    coverage and liability[] [andmoves] to stay any proceedings on liability
    until the issue of coverage is resolved” (first and second alterations in
    original) (citation omitted)).
    ¶21 The concurrence claims that the law in Utah is well-settled on
    all of these issues. Infra ¶ 27 n.3. But we’ve never held that an insurer
    must defend against all third-party liability claims that could
    “conceivably” fall within insurance coverage. Nor have we considered
    whether an insurer may, consistent with its fiduciary obligations, stay
    the underlying proceedings until any dispute over coverage is resolved.
    Nor, in our view, have we squarely repudiated any role for the “fairly
    debatable” standard in the third-party insurance context. And because
    there are a variety of possible approaches to the issues the concurrence
    explores, we won’t take a stand on any of them until after they have
    been put squarely before us. Here, the parties have litigated this as a
    first-party insurance dispute, and we therefore lack the benefit of
    adversarial briefing on the principles the concurrence elucidates.
    ¶22 We certainly agree with the concurrence that we shouldn’t
    bind ourselves to a “confuse[d] . . . distinction between first-party
    insurance claims and third-party insurance claims” just because the
    litigants have potentially misapplied this law. Infra ¶ 27. Nor do we
    need to commit ourselves to a third-party insurance framework in a
    case where nobody has asked us to. Instead, we chart a middle ground.
    We affirm the court of appeals on the basis that Mr. Oltmanns’s
    argument isn’t persuasive on its own terms—the coverage question was
    fairly debatable. But we expressly flag, for future litigants, the questions
    (1) whether claims like those before us should be analyzed under third-
    party insurance principles and (2) if so, what those principles are.
    CONCLUSION
    ¶23 For the reasons set forth above, Mr. Oltmanns’s claim that Fire
    Insurance did not fairly evaluate his claim and unreasonably rejected it
    fails. Thus, we affirm the court of appeals’ decision to uphold the
    district court’s grant of summary judgment to Fire Insurance.
    JUSTICE DURHAM, concurring in part and concurring in the result:
    ¶24 I concur in the portion of the majority opinion that concludes
    that Mr. Oltmanns’s claim that Fire Insurance did not fairly evaluate his
    claim and unreasonably rejected it fails. In doing so, I affirm the court
    of appeals’ decision to uphold the summary judgment of the district
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    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    court, but do so on alternate grounds. “It is well settled that an
    appellate court may affirm the judgment appealed from if it is
    sustainable on any legal ground or theory apparent on the record.”
    Moss v. Parr Waddoups Brown Gee & Loveless, 
    2012 UT 42
    , ¶ 26, 
    285 P.3d 1157
     (citation omitted). In this case, Mr. Oltmanns waived his argument
    that Fire Insurance breached the implied covenant of good faith by
    bringing the declaratory action when he conceded that it was merited
    in his brief to the court of appeals and his brief to this court. As to the
    question presented to this court regarding the breach of duty in filing a
    declaratory judgment, we hold that Fire Insurance was “entitled to seek
    a declaratory judgment as to its obligations and rights,” Farmers Ins.
    Exch. v. Call, 
    712 P.2d 231
    , 237 (Utah 1985) (citation omitted), as
    acknowledged by Mr. Oltmanns.
    ¶25 I also concur in the majority’s decision to reject Mr. Oltmanns’s
    argument that Fire Insurance breached its duty to defend on
    preservation grounds. Mr. Oltmanns failed to preserve his claim for a
    breach of the duty to defend in his opposition to Fire Insurance’s
    summary judgment motion.
    ¶26 Unfortunately, parties and the lower courts have conflated the
    common law principles regarding insurer’s duties under insurance
    contracts regarding third-party claims against the insured on the one
    hand, and first-party claims where the insured sues the insurer on the
    other. While both third-party and first-party claims involve coverage
    decisions, the relationship of the insurer to the insured, the implied
    obligations of good faith performance, and the remedies available to
    the insured are different depending on the type of claim. These
    differences are significant. “[T]he relationship betweem the insurer and
    its insured [in a first-party context] is fundamentally different than in a
    third-party context.” Beck v. Farmers Ins. Exch., 
    701 P.2d 795
    , 799 (Utah
    1985) (“This distinction is of no small consequence.”). As it relates to
    this case, the holding does not rest on this distinction because Mr.
    Oltmanns waived the claim he is bringing before us, so his argument
    fails regardless of the context in which he brought it. The judgments in
    the courts below, however may have the effect of confusing our
    jurisprudence in this area. Therefore, we take this opportunity to clarify
    well settled principles of law regarding first-party insurance claims and
    third-party insurance claims as part of our responsibility “[a]s the
    state’s highest court . . . to maintain a sound and uniform body of
    precedent.” Patterson v. Patterson, 
    2011 UT 68
    , ¶ 20, 
    266 P.3d 828
    .
    12
    Cite as: 
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    DURHAM, J., concurring in part and in the result
    ¶27 These principles are clearly laid out in our precedent. To ignore
    the incorrect approach the parties have taken in this case could set
    incorrect precedent for future cases and further confuse the distinction
    between first-party insurance claims and third-party insurance claims.
    “[S]ettled appellate precedent is of crucial importance in establishing a
    clear, uniform body of law.” In re United Effort Plan Tr., 
    2013 UT 5
    , ¶ 18,
    
    296 P.3d 742
     (citation omitted). “As the state’s highest court, we have a
    responsibility to maintain a sound and uniform body of precedent and
    must apply the [correct] law.” 1 Patterson, 
    2011 UT 68
    , ¶ 20. Although we
    are not actually applying the principles of law governing first-party and
    third-party insurance claims to the holding of this case, we reiterate the
    need to clarify the law because of the arguments and judgments made
    in the briefs and the courts below. The parties’ “failure to address the
    legal question from the right perspective does not render us powerless
    to work the problem out properly. A court of appeals may and often
    should do so unbidden rather than apply an incorrect rule of law to the
    parties’ circumstances.” 2 Williams-Guice v. Bd. of Educ., 
    45 F.3d 161
    , 164
    1  The majority would have us apply the principles of law for
    first-party claims because “the parties have litigated this as a first-party
    insurance dispute.” Infra ¶ 21. We think this unwise and believe that
    where the inappropriate law has been argued or applied, the appellate
    courts have a duty to ensure that the correct law is applied: “[a]s a court
    of last resort, [the supreme court] ha[s] the authority to decide on
    whatever grounds we deem appropriate, regardless of preservation or
    presentation.” State v. Johnson, 
    2017 UT 70
    , ¶ 43, ___ P.3d ___ (alterations
    in original) (citation omitted). Typically, however, appellate courts
    under these circumstances would ask for supplemental briefing or a
    remand to the court below. See id. ¶ 45. Because our holding does not
    rest on the distinction in the law in this case, I do not see the need to do
    so.
    2 I note that Oltmanns’ claim fails regardless of whether first-party
    claim law or third-party claim law applies because he waived his
    argument as to Fire Insurance’s breach of duty in filing a declaratory
    judgment. I agree with the majority that “Mr. Oltmanns’s argument
    fails on its own terms.” Supra ¶ 10. However, the reasoning for my
    holding is that “Fire Insurance was ‘entitled to seek a declaratory
    judgment as to its obligations and rights,’” supra ¶ 24, and that
    Oltmanns acknowledges this right in his brief, thus waiving any claims
    for attorney fees for that declaratory judgment.
    13
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    (7th Cir. 1995). “[W]e decline to ignore controlling law because counsel
    failed to argue it below.” Patterson, 
    2011 UT 68
    , ¶ 21, see also id. ¶¶ 18,
    20, (“[W]e are unwilling to disregard controlling authority that bears
    upon the ultimate resolution of a case solely because the parties did not
    raise it below. . . . And the failure to raise the controlling [precedent] in
    the district court is a failure that can be appropriately assigned to
    counsel for both parties.”) 3; Kaiserman Assocs. v. Francis Town, 
    977 P.2d 462
    , 464 (“In our view, an overlooked or abandoned argument should
    not compel an erroneous result. We should not be forced to ignore the
    law just because the parties have not raised or pursued obvious
    arguments.”); Adkins v. Uncle Bart’s Inc., 
    2000 UT 14
    , ¶ 40, 
    1 P.3d 528
    (same).
    ¶28 Here, the parties are incorrectly using arguments derived from
    common-law first-party insurance claims when they should be using
    the common-law principles of third-party claims. Whether a question of
    coverage is “fairly debatable” has become a term of art that has only
    been decided in Utah in the context of first-party claims. Therefore, it is
    not applicable to this case. Because Mr. Oltmanns’s claim falls under
    3 I disagree with the majority that because both parties have framed
    their claim as a first-party claim we must apply first-party insurance
    claim law to the case. Ultimately, I do not apply either. However, as a
    court, we are not bound to accept arguments regarding incorrect law.
    This is clearly a third-party insurance claim, and we have clearly
    defined precedent regarding third-party claims. Nor do I agree with the
    majority’s claims that the common law in third-party insurance claims
    is unsettled in Utah. Supra ¶ 20. We do not “need adversarial briefing
    before” we can reiterate what has been litigated by other parties who
    have had the opportunity to litigate their claims in our adversarial
    system and been decided by this court. Supra ¶ 18. The precedent is
    clear and has been extensively litigated by those who have had the
    opportunity to present adversarial briefing. Nor is it pertinent that the
    law in this area is unsettled in other jurisdictions. Supra ¶ 20. It is well
    settled in Utah and neither party has asked us to reconsider our
    precedent. In fact, one of the primary cases on insurance law also
    reached the United States Supreme Court, who only reversed on the
    amount of punitive damages awarded. See Campbell v. State Farm Mut.
    Auto Ins. Co., 
    2001 UT 89
    , 
    65 P.3d 1134
    , reh’g denied (2001); cert. granted
    
    65 P.3d 1134
    ; rev’d & remanded on other grounds, 
    538 U.S. 408
     (2003).
    14
    Cite as: 
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    DURHAM, J., concurring in part and in the result
    third-party liability law, the relevant questions are whether the insurer
    initiated the declaratory judgment action to have the court determine a
    ”question of construction or validity” as defined by Utah Code
    section 78B-6-408 and whether the insurer’s inquiry was “reasonable
    under the circumstances,” pursuant to Utah Rule of Civil Procedure
    11(b). 4
    ¶29 We take this opportunity now, to restate our precedent
    concerning first-party claims and third-party claims to fulfill our
    responsibility “[a]s the state’s highest court . . . to maintain a sound and
    uniform body of precedent.” Patterson, 
    2011 UT 68
    , ¶ 20. While
    insurance policies are contracts at their core, they are treated differently
    than most contracts under the common law to protect the reasonable
    expectations of the insured and the insurer. See generally Mark A.
    Geistfeld, Interpreting the Rules of Insurance Contract Interpretation, 68
    RUTGERS U. L. REV. 371 (2015). This is true for both liability insurance
    claims where a third party makes a claim against the insured’s policy
    and first-party claims where an insured seeks reparation from its own
    insurer.
    I. INSURANCE LAW IS CONTRACT LAW THAT
    CONTAINS ADDED PROTECTIONS
    FOR THE INSURED
    ¶30 Basic contract law is based on the assumption that courts act to
    “adjust a commercial relationship between parties with roughly equal
    bargaining power.” Mark A. Geistfeld, Interpreting the Rules of Insurance
    Contract Interpretation, 68 RUTGERS U. L. REV. 371, 382 (2015) (quoting
    ROBERT H. JERRY, II & DOUGLAS R. RICHMOND, UNDERSTANDING
    INSURANCE LAW § 25D(b) (5th ed. 2012)). However, in the context of
    insurance contracts, the insured is presumed to be “an ordinary,
    unsophisticated consumer, possessing an understanding of only the
    most rudimentary aspects of the coverage.” Id. Thus, courts have
    “interpret[ed] standard-form insurance policies to protect the ordinary
    policyholder’s reasonable expectations of coverage.” Id. at 373.
    Additionally, insurers need to be able to rely on reasonable
    interpretations to avoid the “risk of legal error that can significantly
    disrupt the insurer’s actuarial calculations,” thus keeping insurance
    available and affordable. Id. at 374. Insurance law incorporates all the
    4This rule was amended in May 2016, but the relevant provision
    here was unchanged.
    15
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    basic principles of contract law, including the implied duty of good
    faith and fair dealing. But, because of the nature of insurance contracts,
    and the importance of the public policy considerations, insurers are
    held to a higher standard than ordinary merchants.
    A. Public Policy Implications
    ¶31 The practice of treating questions of interpretation of insurance
    contracts differently and of providing for broader remedies under
    certain conditions than contracts in general comes as a result of several
    public policy implications inherent in insurance contracts. Insurance
    policies are adhesion contracts. Insurance companies typically use
    standardized forms, and there is no room for negotiation or approval of
    specific provisions or exceptions. See Douglas R. Richmond, Trust Me:
    Insurers Are Not Fiduciaries to Their Insureds, 88 KY. L.J. 1, 4 (2000); see
    also Geisfeld, supra ¶ 29, at 382; MARGARET N. KNIFFIN, 5 CORBIN ON
    CONTRACTS § 24.27 (Joseph M. Perillo ed., rev. ed., 1998) (“Disparity of
    bargaining power is likely to exist when a person applies for an
    insurance policy. The applicant usually has little or nothing to do with
    the authorship of the policy provisions. The applicant may not even
    read the policy, being discouraged by the number of terms and the
    fineness of print. An insurance company normally issues thousands of
    such policies, using printed forms prepared and approved by its
    actuaries, officers, and attorneys.” (footnote omitted)).
    ¶32 And, purchasing insurance is not always “voluntary.”
    Insurance coverage is often a requirement of obtaining a mortgage and
    is mandatory for drivers in Utah. See UTAH CODE § 31A-22-302
    (requiring owners or operators to carry both no-fault and liability auto
    insurance). Also, rather than being strictly a commercial relationship,
    most “insureds purchase their policies for peace of mind and security
    rather than for financial gain.” Richmond, supra ¶ 31 at 4 (footnote
    omitted).
    ¶33 Because of these policy considerations, “this Court has
    expressed its commitment to the principle that ‘insurance policies
    should be construed liberally in favor of the insured and their
    beneficiaries so as to promote and not defeat the purposes of
    insurance.’” U.S. Fid. & Guar. Co. v. Sandt, 
    854 P.2d 519
    , 521 (Utah 1993)
    (citation omitted). This includes construing “ambiguous or uncertain
    language in an insurance contract that is fairly susceptible to different
    16
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    DURHAM, J., concurring in part and in the result
    interpretations . . . in favor of coverage,” 5 id. at 522, and “in light of how
    the average, reasonable purchaser of insurance would understand the
    language of the policy as a whole,” id. at 523.
    B. The Duty of Good Faith and Fair Dealing
    ¶34 Insurers have, at minimum, the same implied “duty of good
    faith and fair dealing implied in all contracts and . . . a violation of that
    duty gives rise to a claim for breach of contract.” Beck v. Farmers Ins.
    Exch., 
    701 P.2d 795
    , 798 (Utah 1985). “Every contract or duty . . .
    imposes an obligation of good faith in its performance and
    enforcement.” U.C.C. § 1-304 (AM. LAW INST. & UNIF. LAW COMM’N
    2016). See also RESTATEMENT (SECOND) OF CONTRACTS § 205 (AM. LAW
    INST. 2017) (“Every contract imposes upon each party a duty of good
    faith and fair dealing in its performance and its enforcement.”); Aditi
    Bagchi, Note, Unions and the Duty of Good Faith in Employment Contracts,
    112 YALE L.J. 1881, 1882 (2003) (“The duty of good faith is a background
    condition imposed on all contracts that limits the negative effects of
    unequal bargaining power . . . .”). “’Good faith’ . . . means honesty in
    fact and the observance of reasonable commercial standards of fair
    dealing.” U.C.C. § 1-201(b)(20) (AM. LAW INST. & UNIF. LAW COMM’N
    2016).
    ¶35 In insurance contracts, the good faith performance of an
    insurer is evaluated by an objective standard that is measured by what
    a reasonable insured would expect from an insurer. See Sandt, 854 P. 2d
    at 523. “Good faith . . . emphasizes faithfulness to an agreed common
    purpose and consistency with the justified expectations of the other
    party; it excludes a variety of types of conduct characterized as
    5But  see Truck Ins. Exch. v. Rutherford, 
    2017 UT 25
    , ¶ 14, 
    395 P.3d 143
    (finding that where language is unambiguous in insurance code there is
    “no need for a tie-breaker, and thus no relevance for the principle of
    liberal construction of the Act” (emphases added) (citation omitted)). In
    Rutherford, we noted that our common law interpretation that the “tie
    goes to the insured” in ambiguous statutes was abrogated by Utah
    Code sections 31A-1-102 and -201(1). Id. ¶ 15. While Rutherford required
    us to interpret the coverage mandated by statute, this case requires us
    to interpret the coverage mandated in a contract. Our interpretation of
    insurance contracts is still governed by the common law requirement
    that we construe insurance contracts “in favor of coverage” when the
    terms are ambiguous.
    17
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    involving ‘bad faith’ because they violate community standards of
    decency, fairness or reasonableness.” RESTATEMENT (SECOND) OF
    CONTRACTS § 205 cmt. a (AM. LAW INST. 2017). In the insurance context,
    this court has held “that the implied obligation of good faith
    performance contemplates, at the very least, that the insurer will
    diligently investigate the facts to enable it to determine whether a claim
    is valid, will fairly evaluate the claim, and will thereafter act promptly
    and reasonably in rejecting or settling the claim.” Beck, 701 P.2d at 801
    (applying this duty in the first-party context); see also Black v. Allstate
    Ins. Co., 
    2004 UT 66
    , ¶¶ 19–20, 
    100 P.3d 1163
     (applying the same
    standard in the third-party context), reh’g denied (2004).
    ¶36 Insurers are also required to “’deal with laymen as laymen and
    not as experts in the subtleties of law and underwriting’ and to refrain
    from actions that will injure the insured’s ability to obtain the benefits
    of the contract.” Beck, 701 P.2d at 801 (citation omitted). Insurers owe a
    responsibility to their insureds because of their position of authority
    and control over the underwriting process. See Allen v. Metro. Life Ins.
    Co., 
    208 A.2d 638
    , 644 (N.J. 1965) (“While insurance policies and binders
    are contractual in nature, they are not ordinary contracts but are
    ‘contracts of adhesion’ between parties not equally situated. The
    company is expert in its field and its varied and complex instruments
    are prepared by it unilaterally whereas the assured or prospective
    assured is a layman unversed in insurance provisions and practices. He
    justifiably places heavy reliance on the knowledge and good faith of the
    company and its representatives and they, in turn, are under
    correspondingly heavy responsibility to him.”(citations omitted)).
    II. IMPLIED AND CONTRACTUAL DUTIES AND
    OBLIGATIONS UNDER THIRD-PARTY CLAIMS
    AND FIRST-PARTY CLAIMS
    ¶37 While all insurers have a duty of good faith and fair dealing
    with their insureds, there is a difference in the relationship between the
    insurer and the insured, the insurer’s implied obligations of good faith
    performance, and the remedies available to the insured depending on
    whether the claim is a third-party liability claim or a first-party claim.
    This difference gives rise to an heightened duty in the case of
    third-party claims.
    18
    Cite as: 
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    DURHAM, J., concurring in part and in the result
    A. Relationships Between Parties
    ¶38 Third-party cases involve liability, not just coverage. In these
    cases, a person who is not a party to the insurance contract sues the
    insured for the losses that are covered by the insurance contract.
    Insureds seek coverage under their insurance contract for their
    responsibility for the losses of the third party up to the coverage limit in
    the policy, tendering the defense of the claim to the insurer. The
    insurer’s duty lies in defending and indemnifying the insured in good
    faith. An insurer is not in privity of contract with the third party who
    has made a claim against the company’s insured, so the contractual
    duty to deal fairly and in good faith does not extend to an injured
    third-party. See Pixton v. State Farm Mut. Auto Ins. Co., 
    809 P.2d 746
    (Utah Ct. App. 1991). An insurer’s duties in these claims are owed to
    the insured, not the third party. See Black v. Allstate Ins. Co., 
    2004 UT 66
    ,
    ¶ 20, 
    100 P.3d 1163
     (“When an insurer processes a claim . . . from a
    third party requesting coverage under the insured’s liability policy, the
    insurer must act in good faith with respect to its own insured.”), reh’g
    denied (2004). In third-party claims, the insureds look to the insurers to
    defend and indemnify them. In essence, the insurer and the insured are
    on the same side and the third party is the adversary.
    ¶39 In first-party cases, insureds suffer a loss and then make claims
    for reparations from their insurers, arguing that the loss is covered by
    the policy. For example, if a hailstorm damages an insured’s roof, she
    would make a claim under her homeowner’s policy for repairs. In these
    cases, the relationship between the insured and the insurer is more
    adversarial. They have conflicting interests. The insured wants to get
    the most compensation possible, and the insurer wants to cover as little
    as permissible under the contract. “In the [first-party] situation, the
    insured and the insurer are, in effect and practically speaking,
    adversaries.” Beck v. Farmers Ins. Exch., 
    701 P.2d 795
    , 799 (Utah 1985)
    (alteration in original) (citation omitted).
    B. Standard of Care and Implied and Contractual Obligations
    ¶40 The differences in the relationships between the insured and
    the insurer in these two types of claims affect the implied obligations of
    good faith performance. In third-party claims, the insured has a
    heightened duty that incorporates not only all of the typical contractual
    obligations of good faith and fair dealing that exist in every insurance
    contract, but also a duty as a fiduciary to their insureds. First-party
    claims, on the other hand do not give rise to this heightened duty.
    19
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    1. Third-Party Heightened Duty
    ¶41 In third-party cases, there is not only the implied duty of good
    faith performance that inheres in any insurance contractual
    relationship, but there is an extended duty because “the insurer acts as
    an agent for the insured with respect to the disputed claim.” Beck, 701
    P.2d at 799.
    ¶42 This heightened duty has been characterized as fiduciary in
    nature in our prior case law. See, e.g., Black, 
    2004 UT 66
    , ¶ 27 (“[U]pon
    the initiation of formal legal proceedings . . . the insurer undertake[s] a
    fiduciary duty to defend its insured by appointing counsel and
    thereafter zealously protecting the interests of its insured in defending
    or negotiating settlement of the action.” (emphasis added)); Campbell v.
    State Farm Mut. Auto Ins. Co., 
    2001 UT 89
    , ¶ 121, 
    65 P.3d 1134
     (“The
    duties of good faith arising in a third-party context include fiduciary
    duties and are higher duties than the duties arising under the contract
    theory in a first-party context.” (emphasis added)), reh’g denied, (2001);
    cert. granted, 
    65 P.3d 1134
    ; rev’d & remanded on other grounds, 
    538 U.S. 408
     (2003); Campbell v. State Farm Mut. Auto Ins. Co., 
    840 P.2d 130
    , 140
    (Utah Ct. App. 1992) (noting that “the implied duty of good faith and
    fair dealing [in a third-party insurance case] . . . . imposes a fiduciary
    duty upon the insurer because of the trust and reliance placed in the
    insurer by its insured” (emphasis added)); Beck, 701 P.2d at 799 (“In
    essence, the contract itself creates a fiduciary relationship because of the
    trust and reliance placed in the insurer by its insured.” (emphasis
    added)); Ammerman v. Farmers Ins. Exch., 
    430 P.2d 576
    , 578 (Utah 1967)
    (“The covenant in the policy requiring the insurer to defend the insured
    imposes upon it a fiduciary responsibility.” (emphasis added)).
    ¶43 Fiduciary duties are “established, whether by express contract
    or by conduct and circumstances of the parties, which imply a fiduciary
    bond and a duty on the party in whom confidence is placed to exercise
    good faith toward the party reposing that confidence while entering
    into transactions during the continuance of the relationship.” First Sec.
    Bank of Utah N.A. v. Banberry Dev. Corp., 
    786 P.2d 1326
    , 1330 (Utah
    1990).
    [T]here are generally two types of fiduciary
    relationships: “(1) [T]hose specifically created by contract
    such as principal and agent, attorney and client, and
    trustee and cestui que trust, for example, and those created
    by formal legal proceedings such as guardian and/or
    20
    Cite as: 
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    DURHAM, J., concurring in part and in the result
    conservator and ward, and executor or administrator of
    an estate, among others, and (2) [T]hose implied in law
    due to the factual situation surrounding the involved
    transactions and the relationship of the parties to each
    other and to the questioned transactions.”
    Id. at 1332 (second and third alterations in original) (citation omitted).
    Most fiduciary relationships require that the fiduciary “give priority to
    his beneficiary’s best interests whenever he acts on the beneficiary’s
    behalf.” Richmond, supra ¶ 31, at 1 (citation omitted); see also Banberry
    Dev. Corp., 786 P.2d at 1333 (“A fiduciary relationship imparts a
    position of peculiar confidence placed by one individual in another. A
    fiduciary is a person with a duty to act primarily for the benefit of
    another.” (citation omitted)). It is a duty that requires “undivided
    loyalty” to the beneficiary. Richmond, supra ¶ 31, at 1 (citation omitted).
    ¶44 Fiduciary duties “arise whenever a continuous trust is reposed
    by one party in the skill and integrity of another.” Banberry Dev. Corp.,
    786 P.2d at 1333. “Generally in a fiduciary relationship, the property,
    interest or authority of the other is placed in the charge of the
    fiduciary.” Id. (citation omitted). Fiduciary duties can be established by
    statute 6 or by common law. 7
    ¶45 There are, however, some differences between typical fiduciary
    relationships and the relationship between the insurer and the insured
    in third-party cases. “In the [third-party] situation, the insurer must act
    in good faith and be as zealous in protecting the interests of the insured
    as it would be in regard to its own.” Beck, 701 P.2d at 799 (alteration in
    original) (citation omitted). This is a lower standard than that required
    of a typical fiduciary relationship where the fiduciary must place the
    interests of the beneficiary above its own. This court described the
    6  See, e.g., UTAH CODE § 16-10a-840 (explaining the fiduciary duties
    owed by directors to a corporation); UTAH CODE § 48-3a-409 (explaining
    the fiduciary duties owed by members in a member-managed limited
    liability company); UTAH CODE §§ 22-1-1 to -2, 75-7-801 to -804
    (explaining the fiduciary duties owed by the trustee of a trust).
    7See, e.g., Daniels v. Gamma W. Brachytherapy, LLC, 
    2009 UT 66
    , 
    221 P.3d 256
    ; Christensen & Hensen, P.C. v. Barrett & Daines, 
    2008 UT 64
    , 
    194 P.3d 931
    ; Sorensen v. Barbuto, 
    2008 UT 8
    , 
    177 P.3d 614
    ; Banberry Dev.
    Corp., 786 P.2d.
    21
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    nature of the duty of the insurance company as fiduciary in Ammerman,
    adopting a lower fiduciary obligation than that of a typical fiduciary.
    430 P.2d at 579 (describing the obligation as one that “should be looked
    at realistically, and . . . dictated by reason and prudence under the
    circumstances . . . [with] an awareness . . . that the nature of the risks
    and the extent of liability under an insurance policy are based on
    premiums . . . correlated to the legitimate costs of the insurance”).
    ¶46 Some scholars have argued that third-party insurer/insured
    relationship should not be lumped together with other fiduciary
    relationships. “If insurers were made to be true fiduciaries, they would
    lose their ability to hold down premiums by weeding out illegitimate
    claims, contesting an insured’s liability, or disputing a third-party
    claimant’s damages.” Richmond, supra ¶ 31 at 24. Were this the case,
    “[t]he cure might then be worse than the illness because insurers would
    then surely have to fund their new duty through significantly increased
    premiums.” Id. We acknowledged this concern in Ammerman. 430 P.2d
    at 578–79 (“It is true that the company cannot properly gamble with or
    sacrifice the insured’s interest simply to protect itself. By the same
    token it is neither practical nor reasonable to expect it to subvert its
    own interests entirely to protect the insured by requiring it to accept
    any offer below the policy limits, regardless of circumstances, and
    however questionable the issues of liability and damage may be.”).
    However, “the existence of a fiduciary relationship . . . is manifest in . . .
    [the] confidence of the [insured] in the [insurer]” because “there . . .
    exist[s] a certain inequality, dependence, . . . business intelligence,
    knowledge of the facts involved, or other conditions, giving to [the
    insurer] advantage over the [insured].” Banberry Dev. Corp., 786 P.2d at
    1333 (citation omitted). A fiduciary relationship is established by the
    insurance contract when the insurer contracts to defend the insured for
    third-party liability claims. See Grantsville v. Redevelopment Agency of
    Tooele City, 
    2010 UT 38
    , ¶ 42, 
    233 P.3d 461
     (“A fiduciary relationship
    ‘results from the manifestation of consent by one person to another that
    the other shall act on his behalf and subject to his control, and consent
    by the other so to act.’” (quoting Wardley Corp. v. Welsh, 
    962 P.2d 86
    ,
    89 (Utah Ct. App. 1998) quoting RESTATEMENT (SECOND) OF AGENCY §
    1(1) (AM. LAW INST. 1958)).
    ¶47 Because of the insurer’s special role “[i]n the third party
    context, . . . an insured may state a cause of action in tort for an
    insurer’s breach of its obligations.” Campbell, 
    840 P.2d at 138
    .
    “Accordingly, Utah law allows an insured to sue an insurer in tort to
    22
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    DURHAM, J., concurring in part and in the result
    remedy a violation of that duty.” 
    Id.
     Thus a breach of the heightened
    duty of an insurer acting as a fiduciary in third-party cases “renders the
    insurer answerable in tort to remedy a breach of that duty.” 
    Id. at 140
    .
    This exposes the insurer to the possibility of “consequential and
    punitive damages awards in excess of policy limits” if they fail to act
    reasonably in their duties as fiduciary in third-party claims. Black, 
    2004 UT 66
    , ¶ 25 (citation omitted).
    ¶48 Insurers owe their insureds four duties in third-party claims:
    (1) the duty to defend an action brought against their insureds that could
    conceivably fall within the scope of the policy coverage (as defined by
    the insurance contract), (2) the duty to be fair and reasonable in
    diligently investigating the validity of claims, (3) the duty to indemnify
    their insureds for valid claims, and (4) the duty to settle claims within
    the policy limits where possible. See Black, 
    2004 UT 66
    , ¶¶ 20–21 (“When
    an insurer processes a claim, whether it be from its own insured or from
    a third party requesting coverage under the insured’s liability policy, the
    insurer must act in good faith with respect to its own insured. In
    previous cases before this court, we have addressed the good faith duty
    owed by an insurer to its insured when negotiating settlement of and
    defending claims brought by third parties. In addition to these duties,
    we hold today that claims submitted by third parties must be diligently
    investigated to determine their validity and then reasonably evaluated in
    light of all the facts. This is a duty the insurer owes to its insured by
    virtue of the insurance policy. Hence, . . . [the insurer] at least had an
    obligation to [the insured] to diligently investigate the facts, and then act
    fairly and reasonably in evaluating and settling the claim. We note that
    this duty to investigate and reasonably evaluate a third-party claim does
    not require that the insurer’s evaluation ultimately prove to be correct.
    For example, the fact that a different outcome is reached at a subsequent
    trial is not dispositive of whether the insurer breached its duty. Rather,
    whether an insurer discharges its duty in these instances hinges upon
    whether the investigation and subsequent resolution of the claim is fair
    and reasonable.” (citing Sperry v. Sperry, 
    1999 UT 101
    , ¶ 11, 
    990 P.2d 381
    ; Beck, 701 P.2d at 799–800; Ammerman, 430 at 578–79)); see also
    Richmond, supra ¶ 31 at 7. If an insurer breaches one of these duties
    when its insured is being sued by a third party, the insured has a cause
    of action in contract law for breach of the implied covenant of good faith
    and in tort law for failure to act as fiduciaries for the insured.
    23
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    a. The contractual duties to defend and indemnify in third-party
    claims
    ¶49 The duties to defend and indemnify the insured are defined by
    contract. The insurer has a duty to defend as defined in contract, and
    that duty may well exceed the duty to indemnify. This duty arises
    when the insurer has obligated itself to defend the insured in the
    insurance contract and there is a sufficient factual basis for potential
    liability of a covered incident. “The duty to defend is broader than the
    duty to indemnify, but the insurer’s obligation is not unlimited; the
    duty to defend is measured by the nature and kinds of risks covered by
    the policy and arises whenever the insurer ascertains facts which give
    rise to the potential of liability under the policy.” Deseret Fed. Sav. &
    Loan Ass’n v. U.S. Fid. & Guar. Co., 
    714 P.2d 1143
    , 1146 (Utah 1986)
    (citation omitted). Nevertheless, “an insurer may have a duty to defend
    an insured even if . . . the insurer is ultimately not liable to indemnify
    the insured.” Fire Ins. Exch. v. Therkelsen, 
    2001 UT 48
    , ¶ 22, 
    27 P.3d 555
    .
    ¶50 Even where insurers have contracted to defend their insureds
    in liability cases, they are not required to defend all cases regardless of
    how frivolous they are or how unlikely it is that the loss is covered by
    the policy. “Where there is no potential liability, there is no duty to
    defend.” Deseret Fed. Sav. & Loan Ass’n, 714 P.2d at 1147 (citations
    omitted). “When faced with a decision as to whether to defend or
    refuse to defend, an insurer is entitled to seek a declaratory judgment
    as to its obligations and rights.” Farmers Ins. Exch. v. Call, 
    712 P.2d 231
    ,
    237 (Utah 1985). However, an insurer has a duty to defend against a
    potentially viable third-party liability claim “unless relief is obtained by
    way of a declaratory judgment.” State Farm Mut. Auto Ins. Co. v. Kay,
    
    487 P.2d 852
    , 855 (Utah 1971), overruled on other grounds by Call, 
    712 P.2d 231
    . Thus, when there is a non-frivolous claim and there is a question as
    to whether the insurer will have to pay the claim, the insurer should
    defend the insured until it obtains a declaratory judgment holding that
    there is no coverage for the loss under the policy. At that point in time,
    the duty to defend ends.
    b. The heightened duty to act as fiduciaries in third-party claims
    ¶51 Because insurers act as insureds’ agents in the disposition of
    third-party claims, they have an implied heightened duty as fiduciaries
    to diligently investigate the validity of claims and to settle claims
    within the policy limits where possible. This duty extends beyond the
    24
    Cite as: 
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    DURHAM, J., concurring in part and in the result
    duty of good faith and fair dealing that exists in first-party claims. This
    duty arises because
    [a]n insurer’s failure to act in good faith exposes its
    insured to a judgment and personal liability in excess of
    the policy limits. . . . The insured is wholly dependent
    upon the insurer to see that, in dealing with claims by
    third parties, the insured’s best interests are protected. In
    addition, when dealing with third parties, the insurer acts
    as an agent for the insured with respect to the disputed
    claim.
    Beck, 701 P.2d at 799.
    ¶52 “With such a dependent relationship must come a standard of
    care that exists independent of the insurance policy and without
    specific reference to the policy terms.” Richmond, supra ¶ 31 at 7
    (footnote omitted); see also Campbell 
    840 P.2d at 138
     (“This higher duty
    is imposed on the insurer because in a third-party situation, the insurer
    ‘controls the disposition of claims against its insured, who relinquishes
    any right to negotiate on his own behalf.’” (citation omitted)). This
    heightened duty to act as fiduciaries also exposes insurers to tort
    liability for breach of these duties.
    ¶53 This court has held that “claims submitted by third parties
    must be diligently investigated to determine their validity and then
    reasonably evaluated in light of all the facts.” Black, 
    2004 UT 66
    , ¶ 20.
    The fulfillment of this duty is not dependent on the ultimate outcome
    of the claim. “Rather, whether an insurer discharges its duty in these
    instances hinges upon whether the investigation and subsequent
    resolution of the claim is fair and reasonable.” Id. ¶ 21. If an insurer
    chooses not to defend an insured in a third-party claim, it must do so
    only after it has
    ma[d]e a good faith determination based on all the facts
    known to it, or which by reasonable efforts could be
    discovered by it, that there is no potential liability under the
    policy. This means that there are no disputed facts which if
    proved by the plaintiff at trial would result in liability
    under the policy. However, this does not mean that the
    insurer can simply say, “We don’t believe that the
    plaintiff can prove what he is alleging.” The insurance
    contract includes the duty to defend [when] . . . . the
    allegations, if proved, could result in liability under the policy.
    25
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    Deseret Fed. Sav. & Loan Ass’n, 714 P.2d at 1147 (emphasis added)
    (citations omitted). This duty to diligently investigate claims and to
    reasonably evaluate them in light of the facts available to determine
    their validity is not defined by contract and inheres in all third-party
    claims. Even if an insurer eventually pays for a claim and the associated
    costs of that claim, this “eventual payment . . . does not necessarily
    vitiate the insured’s cause of action [in tort] for breach of the duty” to
    defend. Campbell, 
    840 P.2d at 139
    .
    ¶54 If an insurer does not defend an action, and a court finds “facts
    which give rise to the potential of liability under the policy,” Deseret
    Fed. Sav. & Loan Ass’n, 714 P.2d at 1146 (citation omitted), the insurer
    faces significant claims for damages. An insured may bring a contract
    claim for breach of the contract term promising to defend against third-
    party claims. See Beck, 701 P.2d at 801 (“[A]s parties to a contract, the
    insured and the insurer have parallel obligations to perform the
    contract in good faith, obligations that inhere in every contractual
    relationship.”). An insured may also bring tort claims for breach of the
    insurer’s heightened duty in third-party claims. See id. at 799
    (“[B]ecause a third-party insurance contract obligates the insurer to
    defend the insured, the insurer incurs a fiduciary duty to its insured to
    protect the insured's interests as zealously as it would its own;
    consequently, a tort cause of action is recognized to remedy a violation
    of that duty.” (citation omitted)). Additionally, the insurer may be
    liable for the entire judgment entered against its insured or any
    settlement that the insured and the third-party reach even if it exceeds
    the policy limits. See Douglas R. Richmond, An Overview of Insurance
    Bad Faith Law and Litigation, 25 SETON HALL L. REV. 74, 79 & n.30 (1994)
    (“Under the judgment rule, the mere entry of an excess judgment
    against the insured is sufficient to hold the offending insurer wholly
    liable. The reasoning is basic: judgment proof insureds are injured by
    excess judgments because their credit is potentially impaired, title to
    their exempt estates may be clouded, their ability to borrow may be
    eroded, and they may be forced into bankruptcy.”).
    ¶55 In light of this precedent, we leave insurers few options when
    handling a third-party claim. Insurers must (1) be certain that an
    occurrence is not covered, see Deseret Fed. Sav. & Loan Ass’n, 714 P.2d at
    1147 (“The insurer must make a good faith determination based on all
    the facts known to it, or which by reasonable efforts could be
    discovered by it, that there is no potential liability under the policy.
    This means that there are no disputed facts which if proved by the
    26
    Cite as: 
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    DURHAM, J., concurring in part and in the result
    plaintiff at trial would result in liability under the policy.” (citations
    omitted)); (2) seek a declaratory judgment regarding coverage, see Call,
    712 P.2d at 237 (“When faced with a decision as to whether to defend or
    refuse to defend, an insurer is entitled to seek a declaratory judgment
    as to its obligations and rights.”); or (3) pay or settle the claim with the
    third party. Because of the risks to an insurer of not obtaining a
    declaratory judgment when there is a belief that the insurer will
    possibly prevail in a coverage dispute, even if that chance is remote, it
    is usually reasonable for an insurance company to request the district
    court to “issue [a] declaratory judgment[] determining rights, status,
    and other legal relations within its respective jurisdiction,” UTAH CODE
    § 78B-6-401(1), if the insurer determines that the occurrence is not likely
    covered under the policy.
    c. The insurer’s rights under third-party claims
    ¶56 Under Utah Code section 78B-6-401, (the declaratory judgment
    statute) “[e]ach district court has the power to issue declaratory
    judgments determining rights, status, and other legal relations within
    its respective jurisdiction . . . . The declaration . . . shall have the force
    and effect of a final judgment or decree.” In Baird v. State, 8 we held that
    the phrase “’rights, status and other legal relations’ in the declaratory
    judgment statute relates to a justiciable controversy where there is an
    actual conflict between interested parties asserting adverse claims on an
    accrued set of facts.” 
    574 P.2d 713
    , 715 (Utah 1978). See also Miller v.
    Weaver, 
    2003 UT 12
    , ¶ 15, 
    66 P.3d 592
     (“Stated another way, ‘[a]
    justiciable controversy authorizing entry of a declaratory judgment is
    8 The operative statute in Baird, Utah Code section 78-33-2, was
    renumbered and amended in 2008 and was the predecessor to Utah
    Code section 78B-6-401. It read
    Any person interested under a deed, will or written
    contract, or whose rights, status or other legal relations
    are affected by a statute, municipal ordinance, contract
    or franchise, may have determined any question of
    construction or validity arising under the instrument,
    statute, ordinance, contract or franchise and obtain a
    declaration of rights, status or other legal relations
    thereunder.
    Although some material changes were made in the 2008 statute, what
    constitutes a “justiciable controversy” remains the same.
    27
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    one wherein the plaintiff is possessed of a protectible interest at law or
    in equity and the right to a judgment, and the judgment, when
    pronounced, must be such as would give specific relief.’” (alteration in
    original) (citation omitted)). Declaratory judgments are “designed to
    resolve . . . controversies in order to curtail further problems.” Pintar v.
    Houck, 
    2011 UT App 304
    , ¶ 25, 
    263 P.3d 1158
    .
    ¶57 In addition to our case law about the rights of a party to bring
    a declaratory judgment action under Utah Code section 78B-6-401, we
    have specifically recognized this right under third-party liability case
    law. The standard is whether the insurer initiated the declaratory
    judgment action to have the court determine a “justiciable
    controversy.” See W. Cas. & Sur. Co. v. Marchant, 
    615 P.2d 423
    , 427 (Utah
    1980) (holding that “[i]t would not comport with our ideas of either law
    or justice to prevent any party who entertains bona fide questions
    about his legal obligations from seeking adjudication thereon in the
    courts,” and “where the plaintiff merely stated its position and initiated
    [an] action for [a] determination of what appears to be a justiciable
    controversy” (citing UTAH CONST. art. 1, § 11)). In the third-party
    insurance claim, an insurer who files a declaratory action to determine
    its coverage obligations is within its rights to do so provided there is a
    legitimate question of coverage. 9
    9  Although not at issue on this appeal, we note that in the
    underlying case which gave rise to this appeal, the district court found
    the term “jet ski” in the contract to be “clear and unambiguous in that
    the meaning would be plain to a person of ordinary intelligence and
    understanding viewing the matter fairly and reasonably, in accordance
    with the usual and natural meaning of the words . . . .” In the transcript
    at oral arguments on this issue, the district court stated that in its “best
    view . . . it would be plain to a person of ordinary intelligence and
    understanding that the generic term ‘jet ski,’ as included in the
    insurance agreement in this case, includes the watercraft involved in
    this litigation. So I’m going to grant the motion for that reason . . . .” In
    its memorandum to the district court in support of summary judgment,
    Fire Insurance attached several websites as exhibits, including boat
    reviews and a Wikipedia article among others.
    Neither the lawyer nor the court explains how a personal “best
    view” or a self-selected sampling of websites of questionable reliability
    provides substantial evidence as to how a layman reading the contract
    (cont.)
    28
    Cite as: 
    2017 UT 81
    DURHAM, J., concurring in part and in the result
    would interpret “jet ski.” As recognized by this court and others,
    lawyers should provide courts with meaningful tools using the best
    available methods when the court is tasked with determining ordinary
    meaning. See FCC v. AT&T, Inc., 
    562 U.S. 397
    , 40607 (2011); State v.
    Rasabout, 
    2015 UT 72
    , 
    356 P.3d 1258
     (Lee, A.C.J., concurring); State v.
    Canton, 
    2013 UT 44
    , ¶¶ 13, 20, 27 n.6, 
    308 P.3d 517
    ; People v. Harris, 
    885 N.W.2d 832
    , 838–42 (Mich. 2016).
    Even though we place great trust in a judge’s discernment, a
    “judge’s confidence in her linguistic intuition may be misplaced. . . .
    Though the human language faculty is very good at assessing which
    meanings are linguistically permissible in a given context, human
    intuition is less successful in selecting the most common meaning or
    common understanding.” Stephen C. Mouritsen, Hard Cases and Hard
    Data: Assessing Corpus Linguistics as an Empirical Path to Plain Meaning,
    13 COLUM. SCI. & TECH. L. REV. 156, 160–61 (2012) [hereinafter
    Mouritsen, Hard Cases]. When terms are to “be interpreted according to
    their ordinary meaning, they implicate a set of empirical questions,
    many of which are amenable to different types of linguistic analysis. . . .
    [I]n the field of corpus linguistics, scholars . . . determine . . . those
    meanings that are consistent with common usage,” or “the term’s
    ordinary or most frequent meaning” based on empirical data rather
    than personal intuition. Id. at 161. These tools for empirical analysis are
    readily available to lawyers and should be used when appropriate. See,
    e.g., Rasabout, 
    2015 UT 72
    , ¶¶ 57–134, (Lee, J., concurring); In re Adoption
    of Baby E.Z., 
    2011 UT 38
    , ¶¶ 86–105, 
    266 P.3d 702
     (Lee, A.C.J.,
    concurring); Brief for the Project On Government Oversight et al. as
    Amici Curiae Supporting Petitioners, FCC v. AT&T, Inc., 
    562 U.S. 397
    (2011) (No. 09-1279); 2017 BYU Law Review Symposium, Law & Corpus
    Linguistics,       2017      B.Y.U.      L.       REV.      (forthcoming),
    http://lawcorpus.byu.edu/; Neal Goldfarb, Words, Meanings, Corpora:
    A Lawyer’s Introduction to Meaning in the Framework of Corpus Linguistics,
    2017 B.Y.U. L. REV. (forthcoming), https://ssrn.com/abstract=2907485;
    Stephen C. Mouritsen, The Dictionary is Not a Fortress: Definitional
    Fallacies and a Corpus-Based Approach to Plain Meaning, 2010 B.Y.U. L.
    REV. 1915; Mouritsen, Hard Cases, supra; Daniel Ortner, The Merciful
    Corpus: The Rule of Lenity, Ambiguity and Corpus Linguistics, 25 B.U. PUB.
    INT. L.J. 101 (2016); James C. Phillips, Daniel Ortner, & Thomas Lee,
    Corpus Linguistics & Original Public Meaning: A New Tool to Make
    Originalism More Empirical, 126 YALE L.J. FORUM 20 (2016); Neal
    Goldfarb, LAWN LINGUISTICS, https://lawnlinguistics.com/ (last visited
    (cont.)
    29
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    ¶58 Where an insurer files a declaratory judgment action to
    determine its responsibilities in a third-party claim that comports with
    Utah Code section 78B-6-401(1) and Utah Rule of Civil Procedure 11(b),
    the insured is not entitled to attorney fees unless they are provided for
    in the insurance contract. See Call, 712 P.2d at 237–238 (“An award of
    attorney fees is not warranted ‘where the plaintiff merely stated its
    position and initiated this action for determination of what appears to
    be a justiciable controversy.’” (citation omitted)); W. Am. Ins. Co. v.
    AV&S, 
    145 F.3d 1224
    , 1230 (10th Cir. 1998) (refusing to award attorney
    fees for a declaratory action where “[t]here is no evidence in the record
    that West American did not file this action in good faith or was
    stubbornly litigious”).
    ¶59 However, the right to bring a declaratory judgment action to
    determine a coverage question does not relieve the insurer of the duty
    to defend during the pendency of the declaratory judgment action if
    there is a potentially viable third-party liability claim. “[A]n insurer
    may have a duty to defend an insured even if . . . the insurer is
    ultimately not liable to indemnify the insured.” Therkelsen, 
    2001 UT 48
    ,
    ¶ 22. See also Deseret Fed. Sav. & Loan Ass’n, 714 P.2d at 1146; Kay, 487
    May 16, 2017) (discussing many contemporary issues regarding corpus
    linguistics and the law and providing links to various online tools and
    resources).
    Additionally, both Fire Insurance’s and the court of appeals’
    reliance on Wikipedia is ill-advised. See Fire Ins. Exch. v. Oltmanns, 
    2012 UT App 230
    , 
    285 P.3d 802
    . The article cited as authority for using
    Wikipedia by the majority warns against its use in precisely this kind of
    case, an appeal from a summary judgment. The article specifically
    cautions judges to “exercise care when citing a Wikipedia entry because
    of the collaborative and constantly changing nature of its content,”
    warning that judges “should not rely upon a Wikipedia entry as the
    sole basis for their holding or reasoning or to demonstrate the existence or
    absence of a material fact in the context of a motion for summary judgment.”
    Lee F. Peoples, The Citation of Wikipedia in Judicial Opinions, 12 YALE J.L.
    & TECH. 1, 50 (2010) (emphasis added). Further, because Wikipedia is a
    public collaboration it may be a reliable source for possible or
    permissible definitions of terms, but it can never yield reliable evidence
    on which of those possible uses are “common” or “ordinary.” For that,
    some type of empirical analysis is required.
    30
    Cite as: 
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    DURHAM, J., concurring in part and in the result
    P.2d at 855. This duty to defend is defined and governed by the
    insurance contract, and where it exists, the insurer must defend the
    insured until the suit is finalized or there is a declaratory judgment that
    there is no coverage under the policy.
    2. First-Party Standard of Good Faith and Fair Dealing
    ¶60 Because “[n]o relationship of trust and reliance is created by
    the [insurance] contract” in the first-party situation, the insurance
    contract “simply obligates the insurer to pay claims submitted by the
    insured in accordance with the contract.” Beck, 701 P.2d at 800. “The
    Utah Supreme Court has found the nature of the relationship between a
    first-party insurer and its insured to be contractual, rather than
    fiduciary.” Id. at 801. “[T]he insured and the insurer have parallel
    obligations to perform the contract in good faith, obligations that inhere
    in every contractual relationship.” Id. (citations omitted).
    ¶61 Although in the third-party context an insurer’s breach of its
    duties as a fiduciary can expose the insurer to punitive damages in tort
    liability, a breach of the implied duty of good faith and fair dealing in
    the first-party context only permits remedies in contract law. See Id. at
    800 (“Without more [than a breach of duties and obligations of the
    parties in a first-party relationship], a breach of those implied or
    express duties can give rise only to a cause of action in contract, not one
    in tort.”). See also Allapattah Servs., Inc. v. Exxon Corp., 
    61 F. Supp. 2d 1326
    , 1328 (S.D. Fla. 1999) (“[D]amages for breaches of a contract are
    generally limited to those that equate to the benefit of the bargain
    intended to be realized under the terms of the contract, or, in other
    words, that which the non-breaching party would have received had
    the contract been performed . . . .”); Walsh v. Ford Motor Co., 
    627 F. Supp. 1519
    , 1523 (D.D.C. 1986) (“The central purpose of damages in
    actions for breach of contract or warranty is to place the plaintiff in the
    same position he would have occupied had the contract not been
    breached. Consequently, punitive damages are not awarded for mere
    breach of contract, regardless of the motives or conduct of the
    breaching party.” (citing 5A CORBIN, CORBIN ON CONTRACTS § 992 at 5
    (1964); U.C.C. § 1-106(1) (AM. LAW INST. & UNIF. LAW COMM’N);
    Simpson, Punitive Damages for Breach of Contract, 20 OHIO ST. L.J. 284
    (1985)).
    ¶62 However, the damages recoverable under contract law are not
    constrained by the policy limits. See Beck, 701 P.2d at 801–02 (“Damages
    recoverable for breach of contract include both general damages, i.e.,
    those flowing naturally from the breach, and consequential damages,
    31
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    i.e., those reasonably within the contemplation of, or reasonably
    foreseeable by, the parties at the time the contract was made. We have
    repeatedly recognized that consequential damages for breach of
    contract may reach beyond the bare contract terms.” (citations
    omitted)).
    ¶63 If an insurer denies a first-party claim and the insured brings a
    suit against the insurer, the insurance company does not have to pay
    the claim until a judgment is made by the court. Noting that “[a]n
    insured frequently faces catastrophic consequences if funds are not
    available within a reasonable period of time to cover an insured loss,”
    this court specifically allowed for “damages for losses well in excess of
    the policy limits” when they are “foreseeable and provable.” Id. at 802
    (citations omitted). Thus, while breach of first-party duties by the
    insurer only has remedies available under contract law, the damages
    awarded the insured may exceed the policy limits in the insurance
    contract. See id. at 798 (holding “that the good faith duty to bargain or
    settle under an insurance contract is only one aspect of the duty of good
    faith and fair dealing implied in all contracts and that a violation of that
    duty gives rise to a claim for breach of contract”).
    ¶64 In the first-party context, the insurer does not have a duty
    beyond the implied duty of good faith and fair dealing. However, this
    duty still requires an insurer to “diligently investigate the facts to
    enable it to determine whether a claim is valid, . . . fairly evaluate the
    claim, and . . . act promptly and reasonably in rejecting or settling the
    claim.” Id. at 801 (citations omitted). But as a party to a contract,
    “[w]hen a claim is fairly debatable, the insurer is entitled to debate it.”
    Callioux v. Progressive Ins. Co., 
    745 P.2d 838
    , 842 (Utah Ct. App. 1987).
    ¶65 Because of the potential harm to insureds from an unpaid
    legitimate claim, our case law has recognized that an insurer may not
    deny a claim and require the insured to bring a suit in order to obtain
    coverage unless the question of coverage is reasonable or “fairly
    debatable.” This “fairly debatable” standard has become a term of art in
    first-party claims. See Jones v. Farmers Ins. Exch., 
    2012 UT 52
    , ¶ 7, 
    286 P.3d 301
     (“Farmers defended against Mr. Jones’s causes of action by
    arguing that his [underinsured motorists] claim was fairly debatable.”
    (emphasis added)); Prince v. Bear River Mut. Ins. Co., 
    2002 UT 68
    , ¶ 28,
    
    56 P.3d 524
     (“The denial of a claim is reasonable if the insured’s claim is
    fairly debatable.” (emphasis added)); Billings v. Union Bankers Ins. Co., 
    918 P.2d 461
    , 465 (Utah 1996) (“[A] first-party insurer may [not] be held
    32
    Cite as: 
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    DURHAM, J., concurring in part and in the result
    liable for breaching the implied covenant on the ground that it
    wrongfully denied coverage if the insured’s claim, although later found
    to be proper, was fairly debatable at the time it was denied.” (emphasis
    added)); Callioux, 
    745 P.2d at 842
     (“When a claim is fairly debatable, the
    insurer is entitled to debate it, whether the debate concerns a matter of
    fact or law.” (emphasis added) (citation omitted)). The use of this term
    of art in our first-party case law predates our 1997 amendment to Utah
    Rule of Civil Procedure 11(b), 10 which requires a similar standard.
    However, in addition to the rule 11(b) requirements, the “fairly
    debatable” standard in first-party insurance claims also incorporates
    “the implied contractual obligation to perform a first-party insurance
    contract in good faith,” which “contemplates at the very least, that the
    insurer will diligently investigate the facts to enable it to determine
    whether a claim is valid, . . . fairly evaluate the claim, and . . . act
    promptly and reasonably in rejecting or settling the claim.” Beck, 701
    P.2d at 801.
    10   Utah Rule of Civil procedure 11(b) states that
    [b]y presenting a pleading, written motion, or other
    paper to the court (whether by signing, filing, submitting,
    or advocating), an attorney or unrepresented party is
    certifying that to the best of the person's knowledge,
    information, and belief, formed after an inquiry
    reasonable under the circumstances, . . . it is not being
    presented for any improper purpose, such as to harass or
    to cause unnecessary delay or needless increase in the
    cost of litigation; . . . the claims, defenses, and other legal
    contentions are warranted by existing law or by a
    nonfrivolous argument for the extension, modification, or
    reversal of existing law or the establishment of new law;
    . . . the allegations and other factual contentions have
    evidentiary support or, if specifically so identified, are
    likely to have evidentiary support after a reasonable
    opportunity for further investigation or discovery; and
    . . . the denials of factual contentions are warranted on
    the evidence or, if specifically so identified, are
    reasonably based on a lack of information or belief.
    33
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    III. MR. OLTMANNS’ COUNTERCLAIMS
    AGAINST FIRE INSURANCE
    ¶66 Where      Mr.     Oltmanns—either         through     negligence,
    inexperience, or a combination of the two—caused injury to his
    brother-in-law while operating a personal watercraft and his brother-
    in-law sought to recover his expenses associated with the event, Mr.
    Oltmanns was potentially liable for those injuries. Mr. Oltmanns turned
    to his insurer, tendering his defense pursuant to the contract. The
    insurer diligently investigated the claim, but did not defend Mr.
    Oltmanns in the personal injury case during the investigation. “Fire
    Insurance asked Mr. Dalton to continue defending Robert Oltmanns
    and told him that in the event coverage was extended for the July 2006
    accident, Fire Insurance would reimburse him for the costs and fees
    incurred by Robert Oltmanns.” Fire Insurance admits that they “did not
    offer or propose to defend the claim.” Mr. Oltmanns argues that the
    insurer should not have requested a declaratory judgment action
    because the ambiguity in the contract is presumed to be interpreted in
    his favor. Mr. Oltmanns claims that the Fire Insurance inappropriately
    relied on outside counsel in its decision to file a declaratory judgment.
    Mr. Oltmanns also claims that Fire Insurance breached its duty of good
    faith by failing to assume the defense while deciding whether the
    incident was covered. We address each of these claims in turn.
    A. Mr. Oltmanns’s Claim for Attorney Fees for the
    Declaratory Judgment Action
    ¶67 One remedy that Mr. Oltmanns seeks here is a right to recover
    attorney fees in the declaratory judgment action under contract law,
    claiming that Fire Insurance should not have requested a declaratory
    judgment action. Utah courts do not allow recovery for attorney fees
    “in the ordinary lawsuit unless it is provided for by statute or by
    contract,” Am. States Ins. Co. v. Walker, 
    486 P.2d 1042
    , 1044 (Utah 1971),
    or “where they are a legitimate item of damages caused by the other
    party’s wrongful act,” W. Cas. & Sur. Co. v. Marchant, 
    615 P.2d 423
    , 427
    (Utah 1980). This court has applied that standard in the case of
    insurance contracts where attorney fees have been awarded “in [a]
    declaratory judgment action” if “the insurance company acted in bad
    faith or fraudulently or was stubbornly litigious.” Walker, 486 P.2d at
    1044; see also Doctors’ Co. v. Drezga, 
    2009 UT 60
    , ¶ 38, 
    218 P.3d 598
     (“The
    rule that attorney fees will not be available to a prevailing insured
    following an action for declaratory relief unless an insurer is found to
    34
    Cite as: 
    2017 UT 81
    DURHAM, J., concurring in part and in the result
    have acted fraudulently, stubbornly or in bad faith remains
    undisturbed. Nor do we intend to abandon the caution that Utah courts
    have long shown regarding the awarding of attorney fees.”).
    ¶68 We affirm the court of appeals’ affirmance of the district
    court’s grant of summary judgment to Fire Insurance on this claim and
    deny Mr. Oltmanns’s request for attorney fees for the declaratory
    judgment action. Because of the potential liability that is at stake for
    insurers in third-party cases, insureds face a very high bar in proving
    that an insurer filed a declaratory judgment in bad faith or to be
    stubbornly litigious. In this case Fire Insurance relied on the advice of
    outside counsel. Even though outside counsel believed that Fire
    Insurance would prevail, he advised Fire Insurance to file a declaratory
    judgment action to determine coverage. Fire Insurance was “entitled to
    seek a declaratory judgment as to its obligations and rights,” Farmers
    Ins. Exch. v. Call, 
    712 P.2d 231
    , 237 (Utah 1985) (citation omitted).
    Attorney fees for a declaratory judgment action brought in compliance
    with Utah Code section 78B-6-401 and Utah Rule of Civil Procedure 11,
    and not provided for in Mr. Oltmanns’s insurance contract, are
    unavailable. See also UTAH CODE § 78B-5-825(1) (not awarding
    “reasonable attorney fees” unless “the court determines that the action
    or defense to the action was without merit and not brought or asserted
    in good faith”).
    ¶69 Additionally, Mr. Oltmanns waived the right to argue that Fire
    Insurance acted in “bad faith or fraudulently or was stubbornly
    litigious” when it brought a declaratory judgment action for whether
    the “jet ski” exception applied in his situation. He did so by stipulating
    in its brief to the court of appeals and to this court that “Fire Insurance
    was within its rights to file for declaratory relief. For this, it had the
    advice of counsel,” noting that “no one contended” in the district court
    that “Fire Insurance [did not have] the right to seek declaratory relief.”
    In fact, in Mr. Oltmanns’s briefing, his main contention is that Fire
    Insurance breached its duty because “[a] reasonable response would
    have been to assume defense of the Blackner action.” Failure to assume
    the defense does not mean that Fire Insurance breached its duty by
    filing a declaratory judgment. “What Fire Insurance got [from counsel]
    was a recommendation to file for declaratory judgment. Fire Insurance
    argued over-and-over in the trial court that it had the right to seek
    declaratory relief. No one contended otherwise. However, it never
    occurred to Fire Insurance that it could argue the coverage question
    while at the same time defending its insured.” (Emphasis added.) Mr.
    35
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    Oltmanns’s briefing shows that he seeks a remedy for breach of duty to
    defend through an award of attorney fees for the declaratory judgment
    action. This is not how the law works. Mr. Oltmanns therefore waived
    the argument that Fire Insurance brought the declaratory judgment
    action in bad faith and seeks damages pertaining to the attorney fees
    for defending the declaratory judgment action only under contract law;
    this request is without merit. There are no disputed material facts that
    indicate that Fire Insurance acted in bad faith in filing the declaratory
    judgment. Thus, summary judgment was appropriate for this claim.
    B. Mr. Oltmanns’s Claim of Bad Faith for Relying on
    Opinion of Outside Counsel
    ¶70 Mr. Oltmanns also claimed that Fire Insurance impermissibly
    relied on the allegedly flawed advice of outside counsel. Thus, he
    argues, Fire Insurance did not fairly evaluate his claim and
    unreasonably rejected it. We agree with the court of appeals that “[a]n
    insurance company may reasonably and fairly rely, at least initially,
    upon a coverage opinion from qualified outside counsel, received in the
    course of careful investigation and evaluation of a claim.” Fire Ins. Exch.
    v. Oltmanns, 
    2016 UT App 54
    , ¶ 15, 
    370 P.3d 566
    . Mr. Oltmanns thus
    does not prevail on this claim.
    C. Mr. Oltmanns’s Claim for Breach of Duty to Defend
    ¶71 Mr. Oltmanns argued in its operative complaint in the district
    court and its briefing to the court of appeals and this court that “Fire
    Insurance breached its duty by failing to assume defense of the
    Blackner action” breaching “both contractual and implied duties.”
    However, Mr. Oltmanns failed to preserve this argument in their
    memorandum in opposition to Fire Insurance’s motion for summary
    judgment.
    ¶72 The Utah Rules of Civil Procedure at the time required that
    “[t]he motion, memoranda and affidavits [filed in summary judgment
    actions] shall be in accordance with Rule 7.” UTAH R. CIV. P. 56(c)
    (2014). 11 Summary judgment was required “if the pleadings, depositions,
    answers to interrogatories, and admissions on file, together with the
    affidavits, if any, show that there is no genuine issue as to any material
    Both rule 56 and rule 7 were substantially modified in 2015 to
    11
    more closely follow the style of the Federal Rules of Civil Procedure.
    We use the 2014 rules in place at the time the memoranda were filed.
    36
    Cite as: 
    2017 UT 81
    DURHAM, J., concurring in part and in the result
    fact and that the moving party is entitled to a judgment as a matter of
    law.” Rule 7(c)(3)(A) requires that “[a] memorandum supporting a
    motion for summary judgment shall contain a statement of material facts
    as to which the moving party contends no genuine issue exists.” Rule
    7(c)(3)(B) requires that “[a] memorandum opposing a motion for
    summary judgment shall contain a verbatim restatement of each of the
    moving party’s facts that is controverted, and may contain a separate
    statement of additional facts in dispute.”
    ¶73 Fire Insurance submitted a memorandum in support of their
    motion for summary judgment, which included statements that
    “Oltmanns tendered defense,” that “Fire Insurance asked [Oltmanns’s
    attorney] to continue defending Robert Oltmanns,” and “that in the
    event coverage was extended, . . . Fire Insurance would reimburse him
    for the costs and fees incurred.” In Mr. Oltmanns’s memorandum in
    opposition to Fire Insurance’s motion for summary judgment, Mr.
    Oltmanns does not use these facts to raise a breach of the duty to defend
    claim as an additional fact in dispute. Although Mr. Oltmanns raised
    this claim in his operative counterclaim, this does not nullify the
    mandate of rule 7(c)(3)(B) to restate controverted claims and raise
    “additional facts in dispute.”
    ¶74 Because the claim was not raised as a disputed material fact in
    Mr. Oltmanns’s opposition memorandum, it was not preserved. The
    claim for failure to defend was not properly presented to the district
    court in its opposition to summary judgment motion, so the court was
    not properly put on notice that it should rule on the failure to defend
    claim separately from the claim regarding the declaratory judgment
    action. See Donjuan v. McDermott, 
    2011 UT 72
    , ¶ 20, 
    266 P.3d 839
     (“To
    properly preserve an issue for appellate review, the issue must be raised
    in the district court. Additionally, the issue must be specifically raised, in
    a timely manner, and must be supported by evidence and relevant legal
    authority. The purpose of the preservation requirement is to put the
    district court on notice of an issue and provide it with an opportunity to
    rule on it.” (citations omitted)).
    ¶75 I would affirm the court of appeals’ decision to uphold the
    district court’s grant of summary judgment, but do so on alternate
    grounds. Mr. Oltmanns waived his argument that Fire Insurance
    breached the implied covenant of good faith by bringing the
    declaratory judgment action when he conceded that it was merited in
    his brief to the court of appeals and his brief to this court. Therefore,
    summary judgment on behalf of Fire Insurance was appropriate.
    37
    FIRE INSURANCE EXCHANGE v. OLTMANNS
    DURHAM, J., concurring in part and in the result
    38
    

Document Info

Docket Number: Case No. 20160304

Citation Numbers: 2018 UT 10, 416 P.3d 1148

Judges: Himonas, Durrant, Lee, Pearce

Filed Date: 2/28/2018

Precedential Status: Precedential

Modified Date: 10/19/2024

Authorities (35)

Moss v. Parr Waddoups Brown Gee & Loveless , 712 Utah Adv. Rep. 41 ( 2012 )

Third Nat. Bank in Nashville v. Impac Limited, Inc. , 97 S. Ct. 2307 ( 1977 )

Federal Communications Commission v. AT&T Inc. , 131 S. Ct. 1177 ( 2011 )

Donjuan v. McDermott , 696 Utah Adv. Rep. 69 ( 2011 )

Callioux v. Progressive Insurance Co. , 70 Utah Adv. Rep. 32 ( 1987 )

Patterson v. Patterson , 694 Utah Adv. Rep. 25 ( 2011 )

Jones v. Farmers Insurance Exchange , 716 Utah Adv. Rep. 12 ( 2012 )

Torian v. Craig , 718 Utah Adv. Rep. 111 ( 2012 )

Campbell v. State Farm Mutual Automobile Insurance Co. , 432 Utah Adv. Rep. 44 ( 2001 )

Miller v. Weaver , 2003 Utah LEXIS 33 ( 2003 )

Allapattah Services, Inc. v. Exxon Corp. , 61 F. Supp. 2d 1326 ( 1999 )

Black v. Allstate Insurance Co. , 506 Utah Adv. Rep. 13 ( 2004 )

Sperry v. Sperry , 381 Utah Adv. Rep. 27 ( 1999 )

west-american-insurance-company-plaintiff-appellee-cross-appellant-v-av , 145 F.3d 1224 ( 1998 )

State v. Johnson , 2017 UT 70 ( 2017 )

Sorensen v. Barbuto , 596 Utah Adv. Rep. 49 ( 2008 )

Fire Ins Exchange v. Oltmanns , 2017 UT 81 ( 2017 )

Ann Williams-Guice v. Board of Education of the City of ... , 45 F.3d 161 ( 1995 )

DOCTORS'COMPANY v. Drezga , 639 Utah Adv. Rep. 3 ( 2009 )

Swallow v. Jessop , 727 Utah Adv. Rep. 33 ( 2013 )

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