State v. Hurwitz , 2021 UT App 112 ( 2021 )


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  • 2021 UT App 112
    THE UTAH COURT OF APPEALS
    STATE OF UTAH,
    Appellee,
    v.
    DYLAN HURWITZ,
    Appellant.
    Opinion
    No. 20200657-CA
    Filed October 28, 2021
    Fourth District Court, Provo Department
    The Honorable Thomas Low
    No. 191403833
    Emily Adams, Attorney for Appellant
    Sean D. Reyes and Emily Sopp,
    Attorneys for Appellee
    JUDGE RYAN M. Harris authored this Opinion, in which JUDGES
    GREGORY K. ORME and DAVID N. MORTENSEN concurred.
    HARRIS, Judge:
    {1 During the COVID-19 pandemic, Utah courts have been
    required to conduct most of their hearings and proceedings
    remotely, through online videoconferencing platforms. In this
    case, the district court conducted Dylan Hurwitz’s sentencing
    hearing via videoconference, with the participants dialing in
    from several different locations. Hurwitz participated from the
    county jail, where he was located in a room that did not lend
    itself well to a clear audio connection. The central question in
    this case is whether Hurwitz’s personal statement, offered
    remotely from that room at the jail, could adequately be heard
    by the district court and the other participants at the hearing.
    State v. Hurwitz
    {2 At the conclusion of the sentencing hearing, the district
    court sentenced Hurwitz to prison on seven felonies —including
    burglary and theft—to which he had pled guilty. Hurwitz now
    appeals that sentence, claiming that he was not afforded an
    adequate opportunity to allocute; in particular, he asserts that
    his sentence was therefore illegal under rule 22(e) of the Utah
    Rules of Criminal Procedure, and that his attorney rendered
    ineffective assistance by not objecting to the poor audio quality
    of his statement. After listening to the audio recording of the
    sentencing hearing—which was made part of the appellate
    record in this case—we conclude that Hurwitz’s statement was
    sufficiently intelligible, and largely on that basis we reject
    Hurwitz’s arguments and affirm his sentence.
    BACKGROUND
    13 Over the course of the summer of 2019, Hurwitz and a
    friend broke into and stole from several local small businesses.
    They were eventually caught, but not before they caused nearly
    $200,000 worth of damage—both in terms of stolen items and
    property damage—to the businesses. The State charged Hurwitz
    with more than twenty crimes in five separate cases; the charges
    ranged from aggravated burglary to criminal mischief. Hurwitz
    entered into a plea agreement with the State: he agreed to plead
    guilty to seven felonies—including three second-degree counts
    of theft and three third-degree counts of burglary—and the State
    agreed to dismiss the remaining charges. After Hurwitz entered
    his pleas, the court scheduled a sentencing hearing.
    14 Over the next month, Adult Probation and Parole (AP&P)
    prepared a presentence report (PSR) for the court’s benefit at
    sentencing. Included in the PSR was a personal statement from
    Hurwitz, in which he expressed that he felt “terrible” about the
    crimes he committed, that he was newly motivated to change his
    life for the benefit of his fiancée and young daughter, and that he
    wanted to remain out of custody and on probation so that he
    20200657-CA 2 
    2021 UT App 112
    State v. Hurwitz
    could begin to pay restitution to the burglary and theft victims.
    AP&P recommended that Hurwitz be afforded the opportunity
    for probation, rather than be sent to prison, contingent on
    Hurwitz serving a short jail sentence and paying restitution.
    {5 The sentencing hearing was not held in person because of
    health concerns related to the worldwide COVID-19 pandemic.
    Instead, the district court conducted the sentencing hearing over
    an online videoconferencing platform. The court conducted the
    hearing from chambers, and all the other participants joined the
    hearing via video from other locations. Hurwitz participated in
    the hearing from a room at the county jail. No live court reporter
    was present; instead, the hearing was recorded through
    videoconferencing software, and that recording could later be
    used to create a transcript of the proceedings, if necessary.
    16 At the beginning of the hearing, Hurwitz’s attorney
    (Counsel) addressed the court, and asked it to follow AP&P’s
    recommendation, emphasizing Hurwitz’s remorse and_ his
    eagerness to get to work so that he could start paying restitution.
    Counsel also directed the court’s attention to several letters that
    had been submitted in support of Hurwitz, from family and
    friends, attesting to Hurwitz’s character and willingness to make
    the situation right. The court then heard statements from
    Hurwitz’s mother, father, and fiancée, all of whom likewise
    spoke of Hurwitz’s remorse, willingness to change, and
    willingness to pay restitution. Hurwitz’s fiancée, in particular,
    emphasized that Hurwitz was willing to change his ways due to
    the recent birth of their infant daughter.
    17 The State then addressed the court, and asked it to
    sentence Hurwitz to prison. The State noted that Hurwitz had
    not been successful on probation in the past, and argued that
    Hurwitz was “not a good candidate for probation” and was a
    danger to society. The State also directed the court’s attention to
    impact statements that had been submitted by three of the
    burglary victims.
    20200657-CA 3 
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    State v. Hurwitz
    18 Up until that point in the sentencing hearing, the audio
    quality of the videoconference appears to have been excellent,
    with all participants able to hear one another; the official
    transcript of the proceeding up to that point contains no
    indication of any audio difficulties.
    19 The court then provided Hurwitz with the opportunity to
    speak on his own behalf. But due to the conditions in the room at
    the jail where Hurwitz was located—including perhaps the
    distance between Hurwitz and the microphone—Hurwitz’s
    words were apparently more difficult to hear and understand
    than the other participants’ had been. At the outset of Hurwitz’s
    remarks, the court noted that Hurwitz’s voice was “echoey” and
    asked Hurwitz to move closer to the microphone if possible.
    Indeed, the certified court transcriber later noted in the
    transcript that she “was unable to hear and understand
    [Hurwitz] due to a very muffled record.” Apparently due to the
    transcriber’s inability to understand Hurwitz’s words on the
    recording, the official transcript of Hurwitz’s statement is
    riddled with the notation “(inaudible).”' As a result, when one
    reviews the transcript of Hurwitz’s statement, it is difficult to
    make out even the general gist of what he said to the court.
    {10 But despite the “echoey” nature of Hurwitz’s remarks,
    neither the court nor Counsel interrupted Hurwitz’s statement
    (at least not after the initial request to move closer to the
    microphone) and no participant in the hearing made any
    objection, in the moment, that they could not hear and
    understand Hurwitz’s remarks. Indeed, in comments made
    immediately after Hurwitz finished speaking, the court gave
    some indication that it was able to understand Hurwitz’s
    presentation, commenting to Hurwitz that “it’s good to see that
    you acknowledge that you’ve compromised a lot of people.”
    1. Attached to this opinion as Addendum A is a copy of the
    official transcript of Hurwitz’s statement.
    20200657-CA 4 
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    State v. Hurwitz
    {11 At the conclusion of the hearing, the court sentenced
    Hurwitz to prison, with some (but not all) of the sentences to run
    consecutively to the others. In addition, the court imposed a fine
    and ordered Hurwitz to pay restitution. The court
    acknowledged that Hurwitz was said to be “a devoted father”
    and “very intelligent and very employable,” but in the court’s
    view the “offenses were characterized by extreme depravity”
    and “excessive property damage,” and the victims sustained
    “substantial psychological injuries.” The court observed that
    previous incarceration had not “had any deterrent effect on
    [Hurwitz’s] behavior,” and offered its view that prison was the
    only option left “to incapacitate [Hurwitz] and make a period of
    time for the community when we're safe from his actions and
    he’s no longer terrorizing local businesses.” The court explained
    that, among other things, the sentence was intended to “make
    sure that there was a very heavy consequence for future
    violations of parole,” and to allow parole officials to keep
    Hurwitz incarcerated for “decades” if necessary.
    412 After Hurwitz appealed his sentence and noted the
    unintelligible transcript, the parties agreed to supplement the
    appellate record by including the raw audio recording. We note
    the unusual nature of this stipulation: in nearly all instances, the
    official appellate record of what happened at a court hearing is
    the certified court transcriber’s transcript of the proceedings, not
    the audio recording of the proceedings. See Utah R. App. P.
    11(a). But now that the audio recording has been made part of
    the appellate record by stipulation, we have taken the
    opportunity to listen to that recording, and (as discussed below)
    we are able to understand nearly everything Hurwitz said
    during his sentencing statement.? He expressed remorse to the
    2. Attached to this opinion as Addendum B is a copy of a
    reconstituted transcript of Hurwitz’s statement, based on our
    own review of the audio recording.
    20200657-CA 5 
    2021 UT App 112
    State v. Hurwitz
    court for his actions and apologized vigorously to the victims of
    his crimes. He discussed his family, including his infant
    daughter, and indicated a desire to do better by his fiancée and
    daughter, as well as a desire to work to support them financially.
    He informed the court that he had already secured steady
    employment and that he was able to begin paying restitution. He
    also asked the court for mercy and to be afforded the
    opportunity of probation once again.
    ISSUES AND STANDARDS OF REVIEW
    {13 Hurwitz appeals his sentence, and raises two separate
    challenges for our review. First, he asserts that his right of
    allocution was violated, and contends that he is therefore
    entitled to a correction of sentence pursuant to rule 22 of the
    Utah Rules of Criminal Procedure. Whether a sentence is subject
    to correction under rule 22 presents a question of law “which we
    review for correctness, granting no particular deference to the
    conclusions of the [district] court.” See State v. Kelson, 
    2015 UT App 91
    , I 5, 
    348 P.3d 373
     (quotation simplified). Second,
    Hurwitz claims that Counsel rendered constitutionally
    ineffective assistance when he did not ensure that Hurwitz’s
    statement was intelligible to the court during sentencing.°
    3. In addition to his two main challenges, Hurwitz has also filed
    a motion, pursuant to rule 23B of the Utah Rules of Appellate
    Procedure, asking us to remand the case to the district court for
    further findings necessary to a determination of his ineffective
    assistance of counsel claim, including potential findings that his
    statement at the sentencing hearing was unintelligible and that
    Counsel was aware of this fact. But because we determine, based
    on the existing supplemented record, that Hurwitz’s statement
    was not unintelligible, we can readily adjudicate Hurwitz’s
    ineffective assistance claim without the necessity of remand, and
    on that basis we deny Hurwitz’s rule 23B motion.
    20200657-CA 6 
    2021 UT App 112
    State v. Hurwitz
    “When a claim of ineffective assistance of counsel is raised for
    the first time on appeal, there is no lower court ruling to review
    and we must decide whether the defendant was deprived of the
    effective assistance of counsel as a matter of law.” Layton City v.
    Carr, 
    2014 UT App 227
    , J 6, 
    336 P.3d 587
     (quotation simplified).
    ANALYSIS
    q14 Hurwitz first asserts that he is entitled to relief under rule
    22(e) of the Utah Rules of Criminal Procedure because “his
    sentence was imposed in an illegal manner when he was not able
    to speak in an intelligible manner at his sentencing hearing.” In
    support of his argument, Hurwitz cites cases decided under a
    previous version of rule 22(e). See, e.g., State v. Udy, 
    2012 UT App 244
    , J 26, 
    286 P.3d 345
     (explaining that, under the former version
    of the rule, if a defendant’s right to allocution had been denied,
    the sentence “was imposed in an illegal manner and [could] be
    challenged at any time” (quotation simplified)). But under the
    current version of rule 22(e), Hurwitz’s argument fails.
    {15 As an initial matter, we reject the argument, implied in
    Hurwitz’s briefing, that the previous version of rule 22(e) applies
    to his case. The current version of the rule went into effect in
    2017, well before Hurwitz (in 2019) committed the burglaries
    and thefts that form the basis for his prosecution here. Courts
    apply the version of the rule that was in effect at the time of the
    event or occurrence being regulated, see State v. Clark, 
    2011 UT 23
    , I 11, 
    251 P.3d 829
    , and—regardless whether that occurrence
    is the underlying crime or the imposition of sentence—that
    principle of law dictates that the post-2017 version of rule 22(e)
    applies here, see State v. Wilkerson, 
    2020 UT App 160
    , I] 23-24,
    
    478 P.3d 1048
     (refusing to apply the previous version of rule
    22(e) in a case in which all relevant events occurred after the
    2017 amendment).
    20200657-CA 7 
    2021 UT App 112
    State v. Hurwitz
    {16 Prior to the 2017 amendment, subsection (e) of rule 22—
    which rule sets forth procedures governing the sentencing of
    criminal defendants—contained “sweeping” language that
    allowed a court to “correct an illegal sentence, or a sentence
    imposed in an illegal manner, at any time.” See State v. Candedo,
    
    2010 UT 32
    , { 9, 
    232 P.3d 1008
     (quotation simplified); see also
    Utah R. Crim. P. 22(e) (2016). In 2017, however, subsection (e)
    was amended to remove that sweeping language and to replace
    it “with more limiting provisions authorizing a court to ‘correct a
    sentence’ only when the ‘sentence imposed’ met any one of six
    specific conditions.” See Wilkerson, 
    2020 UT App 160
    , {| 24
    (quoting Utah R. Crim. P. 22(e)(1) (2018)). Hurwitz’s claim fails
    under the new version of the rule because his claim does not
    implicate any of the six conditions.+*
    4. The State asserts that Hurwitz’s rule 22(e) claim fails for a
    second reason: because Hurwitz did not file a motion invoking
    that rule with the district court. Under the State’s interpretation,
    the new version of the rule—as opposed to the pre-2017 version,
    which was considered a “limited exception to the preservation
    doctrine” that allowed “an appellate court to vacate an illegal
    sentence even if the legality of the sentence was never raised in
    proceedings below,” see State v. Houston, 
    2015 UT 40
    , {J 18-20,
    
    353 P.3d 55
     (quotation simplified)—requires the matter to be first
    raised before the district court in order to be properly presented
    for appellate review. Given the new rule’s incorporation of a
    requirement for the filing of “a motion” within a certain time
    frame, we think the State has raised an interesting issue that
    would be worth exploring in an appropriate case. See Utah R.
    Crim. P. 22(e)(3). As far as we are aware, no Utah appellate court
    has yet—at least not in a published opinion—squarely addressed
    whether the new version of rule 22(e), like its predecessor,
    includes an exception to the customary preservation rules. We
    need not address this issue here, however, because Hurwitz’s
    (continued...)
    20200657-CA 8 
    2021 UT App 112
    State v. Hurwitz
    {17 Hurwitz makes no argument under five of the six
    subsections set forth in rule 22(e)(1). But Hurwitz argues that his
    sentence falls within the condition outlined in subsection
    (e)(1)(F), which requires a court to correct a sentence if it “omits
    a condition required by statute.” As Hurwitz sees it, that
    subsection applies here, because rule 22 affords him “an
    opportunity to make a statement” at the sentencing hearing,
    which opportunity he asserts was denied him due to the audio
    difficulties experienced at the hearing. See Utah R. Crim. P. 22(a).
    {18 As we explain below, Hurwitz was not denied an
    opportunity to make a statement to the court at the sentencing
    hearing. See infra Part II. But even if he had been, that denial
    would not have resulted in his actual sentence—imposed after
    the sentencing hearing—omitting any condition required by
    statute or rule. As we interpret subsection (e)(1)(F), that
    provision concerns the substance of the punishments to which a
    defendant is sentenced (e.g., jail or prison time, fines, restitution,
    conditions of probation), and not the procedures observed by a
    court during a sentencing hearing. Hurwitz makes no assertion
    that any provision of his actual sentence—e.g., his prison term,
    his fine, or his restitution amount—omits any condition required
    by statute. A defendant whose right to allocution was impaired
    may, in appropriate cases, be entitled to relief under rule 22(a),
    but not under subsection (e)(1)(F), which has no application
    here.
    {19 On this basis, we reject Hurwitz’s request for correction of
    sentence under rule 22(e).
    (...continued)
    rule 22(e) claim fails on another ground. See State v. Kitches, 
    2021 UT App 24
    , { 28, 
    484 P.3d 415
     (explaining that, in the interest of
    judicial economy, “if the merits of a claim can easily be resolved
    in favor of the party asserting that the claim was not preserved, we
    readily may opt to do so without addressing preservation”).
    20200657-CA 9 
    2021 UT App 112
    State v. Hurwitz
    Il
    q20 Next, Hurwitz claims that Counsel rendered ineffective
    assistance by failing to ensure that Hurwitz’s sentencing
    statement was audible and intelligible. We reject this argument,
    because our analysis of the record reveals that the court was able
    to hear Hurwitz well enough, and that Counsel did not perform
    deficiently by failing to flag the issue during the hearing.
    {21 To prove ineffective assistance of counsel, Hurwitz must
    demonstrate both that Counsel’s “performance was deficient,”
    and that this deficient performance prejudiced him. See Strickland
    v. Washington, 
    466 U.S. 668
    , 687, 694 (1984). “Because both
    prongs of the Strickland test must be met to establish ineffective
    assistance of counsel,” we need not address both prongs if a
    defendant’s claim clearly fails on one of them. See State v.
    Fleming, 
    2019 UT App 181
    , {1 9, 
    454 P.3d 862
     (quotation
    simplified); see also Strickland, 
    466 U.S. at 697
     (stating that “there
    is no reason for a court deciding an ineffective assistance claim
    ... to address both components of the inquiry if the defendant
    makes an insufficient showing on one”). In this case, Hurwitz
    cannot demonstrate that Counsel rendered deficient
    performance, and we therefore limit our discussion largely to
    that component of the inquiry.°®
    (22 In assessing whether Counsel’s performance was
    deficient, we apply “the deficiency standard announced in
    Strickland” and ask whether Counsel’s actions “fell below an
    objective standard of reasonableness.” See State v. Scott, 
    2020 UT 5
    . We note, however, that Hurwitz’s ineffective assistance claim
    is just as infirm on the prejudice prong as it is on the deficient
    performance prong. Because the court was able to hear
    Hurwitz’s statement well enough, there is no reasonable
    likelihood that an objection by Counsel would have changed the
    outcome of the sentencing hearing.
    20200657-CA 10 
    2021 UT App 112
    State v. Hurwitz
    13, { 31, 
    462 P.3d 350
     (quotation simplified), see also Archuleta v.
    Galetka, 
    2011 UT 73
    , { 38, 
    267 P.3d 232
     (“To prevail, a defendant
    must show .. . that his counsel rendered a deficient performance
    in’ some demonstrable manner,” and _ that  counsel’s
    “performance fell below an objective standard of reasonable
    professional judgment.” (quotation simplified)). In evaluating an
    attorney’s performance, we give that attorney “wide latitude in
    making tactical decisions and will not question such decisions
    unless there is no reasonable basis supporting them.” State v.
    Crosby, 
    927 P.2d 638
    , 644 (Utah 1996). Thus, for Hurwitz to meet
    his burden of demonstrating deficient performance, he must
    show that Counsel acted in an objectively unreasonable manner
    by failing to alert the court to potential audio problems with
    Hurwitz’s statement.
    123 If Hurwitz could show—perhaps with the aid of an
    unreadable transcript, combined with other evidence—that the
    statement he offered to the sentencing court was in fact
    unintelligible, he might well be able to demonstrate that Counsel
    performed deficiently by not flagging the issue during the
    hearing. A defendant’s right to allocution “is both a
    constitutional and statutory right,” see State v. Kelson, 
    2015 UT App 91
    , {I 6, 
    348 P.3d 373
     (quotation simplified), and that right
    includes the opportunity to “make a statement” to the court at
    sentencing, see Utah R. Crim. P. 22(a); see also State v. Wanosik,
    
    2003 UT 46
    , { 19, 
    79 P.3d 937
     (stating that “one purpose of the
    right to allocute is to provide the defendant personally with an
    opportunity to address the court”). We agree with Hurwitz that
    a right to make a statement to the court would be rendered
    meaningless if the right could be satisfied by the defendant
    offering a statement that the court was unable to hear or
    understand.
    724 But that is not what happened here. Notwithstanding the
    state of the transcript, Hurwitz’s statement was audible and
    intelligible to the court, and we know this because the actual
    audio recording of the sentencing hearing was made part of the
    20200657-CA 11 
    2021 UT App 112
    State v. Hurwitz
    appellate record by stipulation. We have listened to the
    recording of Hurwitz’s statement, and have ascertained for
    ourselves that Hurwitz’s words were nowhere near as
    unintelligible as the original transcript makes them out to be.
    Compare Addendum B, with Addendum A. While the quality of
    the audio is not ideal, nearly all of Hurwitz’s words are audible
    and intelligible. One can hear Hurwitz express remorse for his
    actions, and apologize to the victims of his crimes. One can hear
    his discussion of his family, especially his fiancée and infant
    daughter, and one can hear him express his desire to do better
    by them and support them emotionally and financially. One can
    hear him inform the court of his desire to pay restitution, and
    that he had already secured steady employment to facilitate
    those payments. And one can hear Hurwitz ask the court for
    mercy, and to be afforded one more opportunity for probation.
    25 When one realizes that nearly all of Hurwitz’s words
    were audible and intelligible, and that the message Hurwitz was
    trying to convey to the court came through with sufficient
    clarity, Counsel’s decision not to raise any objection to the
    quality of the audio comes into focus. After listening to the
    recording, we can certainly understand why a reasonable
    attorney would feel no need to object. And this conclusion is
    further supported by the district court’s own behavior. At the
    outset of Hurwitz’s statement, the court noted the “echoey”
    nature of Hurwitz’s audio, and invited Hurwitz to move closer
    to the microphone, but gave no further indication that it could
    not hear and understand the statement Hurwitz offered. Indeed,
    after Hurwitz finished talking, the court made comments
    indicating that it had been able to understand Hurwitz’s
    presentation, telling Hurwitz that it was “good to see that you
    acknowledge that you’ve compromised a lot of people.” A
    reasonable attorney, after listening to Hurwitz’s statement and
    the court’s post-statement comments, could very well have
    determined that the court was able to hear Hurwitz’s statement
    well enough and that no objection was necessary.
    20200657-CA 12 
    2021 UT App 112
    State v. Hurwitz
    q26 On this record—which includes the actual audio
    recording of the sentencing hearing—Hurwitz cannot
    demonstrate that Counsel performed deficiently by not objecting
    to the intelligibility of Hurwitz’s sentencing statement.
    Accordingly, Hurwitz cannot demonstrate that Counsel
    rendered constitutionally ineffective assistance.
    Il
    127 Although we have disposed of both of Hurwitz’s
    appellate arguments, we take this opportunity to comment on
    some of the issues brought to the fore by the circumstances of
    this case. This is one of the first “unintelligible transcript” cases
    from the COVID-19 era to reach the appellate courts, but we
    anticipate that it will not be the last. We therefore offer some
    words of caution and advice to attorneys, courts, court staff, and
    certified transcribers, in an effort to perhaps improve the quality
    of transcripts before they reach us, and to perhaps lessen
    procedural frustration in future similar cases.
    128 We encourage courts, attorneys, and court staff to speak
    up, in the moment, if they perceive any doubt about whether a
    person addressing a court can adequately be heard. Such issues
    are always easier to remedy if they are caught while the hearing
    is still going on. Courts should get in the habit, if they are not
    already, of periodically checking on the audio quality of ongoing
    hearings. And attorneys and court staff should not hesitate to
    raise such issues to the court, even at the risk of interrupting
    another speaker, if they perceive a potential problem.
    129 We also note the importance of providing certified
    transcribers—who, as noted, in our system are usually not
    present at the time the hearing occurs and are nearly always
    asked to create a transcript, after the fact, from an audio
    recording—with the highest quality recording possible. To the
    extent there exist ways to improve the quality of the recordings
    20200657-CA 13 
    2021 UT App 112
    State v. Hurwitz
    ultimately provided to transcribers, we encourage exploration of
    those avenues.
    {30 Next, we emphasize to transcribers the duty to carefully
    listen to audio recordings, more than once if necessary, to glean
    from those recordings the maximum possible number of words.
    We recognize that the audio quality of recordings—and even of
    different witnesses within the same recording—will vary, and
    we acknowledge that creating a transcript from an audio
    recording is an inherently difficult and detailed task. We also
    acknowledge the possibility that the quality of the audio
    recording provided to the transcriber in this case was not as
    good as the quality of the audio recording placed in the
    appellate record. But we cannot overemphasize the importance
    to our judicial system of having an accurate transcript of court
    proceedings, including those proceedings that take place
    remotely via videoconference.
    31 Finally, we note the unusual nature of the procedure
    invoked by the parties in this case. Ordinarily, the certified
    transcript of court proceedings constitutes the official appellate
    record of those proceedings. See Utah R. App. P. 11(a) (“The
    original papers and exhibits filed in the trial court, including...
    the transcript of proceedings, if any, . . . shall constitute the
    record on appeal in all cases.”). It is a highly unusual step for the
    actual audio recording of a court hearing to be made part of the
    appellate record, whether by stipulation or otherwise. Our
    appellate rules provide an avenue for parties to use in cases
    where one party believes that the official transcript does not
    accurately reflect the words spoken at a hearing. Those rules
    state as follows:
    If any difference arises as to whether the record
    truly discloses what occurred in the trial court, the
    difference shall be submitted to and settled by that
    court and the record made to conform to the truth.
    20200657-CA 14 
    2021 UT App 112
    State v. Hurwitz
    
    Id.
     R. 11(h). That same subsection allows the appellate court to
    answer “[ajll other questions as to the form and content of the
    record,” and to grant motions to supplement the record. 
    Id.
     But it
    is ordinarily not our task to listen to audio recordings of trial
    court proceedings and determine whether the content of those
    recordings matches the official transcript of the proceeding
    prepared by the certified transcriber. Such work is, by design
    and by rule, to be done by trial courts, whose task it is to find
    facts when those facts are called into dispute.
    {32 Nevertheless, in this case we went ahead and listened to
    the audio recording made available to us, and drew our own
    conclusions about the intelligibility of the statement Hurwitz
    made at the sentencing hearing. We did this for four reasons.
    First, no party asked us to do otherwise; indeed, the parties
    stipulated to the supplementation of the appellate record to
    include the audio recording, thereby expressing a mutual desire
    for us to listen to that recording and compare it to the transcript.
    Second, the disputed portion of the transcript was relatively
    short, comprising approximately three pages. Third, this case is
    the first “unintelligible transcript” case to reach us in the
    COVID-19 era, and we wished to issue some guidance for bench
    and bar. Finally, and most importantly, the issue raised here was
    whether Counsel rendered ineffective assistance, and to resolve
    that issue we did not need to necessarily find facts regarding
    exactly what Hurwitz said at the hearing; rather, we simply
    needed to ascertain whether the recording was intelligible
    enough for a reasonable attorney to have forgone an objection
    under the circumstances.
    433 Thus, this is an exceptional case. We caution attorneys
    that, in most cases, we will be far less willing to listen to an
    audio recording to resolve a dispute regarding the accuracy of
    the transcript. Such matters are ordinarily to be resolved by trial
    courts pursuant to rule 11(h).
    20200657-CA 15 
    2021 UT App 112
    State v. Hurwitz
    134 We do not know how long this pandemic will last, but in
    any event we can envision our trial courts conducting at least
    some hearings via videoconference for quite some time to come.
    It is important that attorneys, courts, court staff, and certified
    transcribers do all that they can to ensure accuracy and
    intelligibility in audio recordings and transcripts, and for
    attorneys to follow rule 11(h) when an accuracy issue arises.
    CONCLUSION
    435 We reject Hurwitz’s assertion that his sentence requires
    correction under rule 22(e). And because the statement Hurwitz
    made at the sentencing hearing was audible and intelligible,
    Counsel did not render ineffective assistance by forgoing an
    objection. We therefore affirm Hurwitz’s sentence.
    20200657-CA 16 
    2021 UT App 112
    Addendum A
    Hurwitz Sentencing Hearing
    Original Transcript
    (with redactions for privacy purposes)
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    a good son and a good friend and try to be a good father and
    still be dangerous to society. And he's demonstrated that over
    the last 13 years in the history (inaudible).
    So we'd ask the Court to deviate from the PSI and
    order that he serve prison on these cases concurrent.
    THE COURT: All right. Thank you, Mr. Kinnerley.
    Mr. Parmley, do you want to say anything else before you turn
    time over to your client?
    MR. PARMLEY: Just, your Honor, that there was a gap
    of a couple of years, looks like at least two years between
    Mr. Hurwitz's release from federal custody and commission of
    these new offenses. He did have a period of time of a couple
    years where he was demonstrating that he can stay on the right
    side of the law.
    He made a terrible choice to get back with ||
    WM who was his codefendant back in 2014 at that burglary
    incident as well. If he cuts off that tie and that
    communication, he knows that he's smart enough. He knows that
    he's capable enough of earning a legitimate income to support
    himself and his family. And that would be our request that he
    be allowed the opportunity to do so and to work to make right
    the economic harm that was caused.
    With that, your Honor, we'll -- Mr. Hurwitz has a
    statement he's prepared.
    THE COURT: All right. Thank you. Mr. Hurwitz, now
    COURT CERTIFIED DOCUMENT
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    it's your chance to make your statement. Go ahead.
    (The transcriber was unable to hear and understand
    the defendant due to a very muffled record.)
    THE DEFENDANT: Thanks, your Honor. (Inaudible)
    (inaudible) (inaudible) (inaudible) (inaudible). Good morning,
    your Honor. I'd like to start off by apologizing (inaudible)
    (inaudible) (inaudible) (inaudible.)
    THE COURT: You're cutting -- is there a way you can
    get closer to the microphone?
    THE DEFENDANT: Yeah, I can. Can you hear me?
    THE COURT: It's not that you're cutting so much as
    it's echoey. I'm going to mute my microphone and ask the
    others to mute theirs and see if it helps, but it may be the
    room you're in. Let's try again.
    THE DEFENDANT: Okay. Can you hear me now? Good
    morning, your Honor. I'd like to start off by apologizing
    (inaudible) (inaudible) (inaudible) (inaudible) (inaudible).
    This is not who I am and I have beat myself up every day
    (inaudible) (inaudible) (inaudible) me away from my family and
    our daughter who was only one month old when I was arrested
    (inaudible) (inaudible).
    Now she is (inaudible) (inaudible) (inaudible)
    (inaudible) (inaudible) (inaudible) (inaudible) (inaudible)
    (inaudible) (inaudible). (Inaudible) and I want (inaudible)
    (inaudible) and I want (inaudible) (inaudible) (inaudible)
    COURT CERTIFIED DOCUMENT
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    (inaudible). I want to change (inaudible) (inaudible)
    (inaudible) (inaudible) (inaudible). I did this because I was
    scared (inaudible) that I didn't have enough (inaudible)
    (inaudible).
    (Inaudible) (inaudible) (inaudible) (inaudible).
    (Inaudible) (inaudible) (inaudible) (inaudible) (inaudible). I
    know where I went wrong and (inaudible) (inaudible) (inaudible)
    (inaudible) (inaudible) (inaudible) (inaudible) (inaudible)
    (inaudible). I am not the man I was one year ago (inaudible)
    (inaudible) (inaudible) (inaudible). (Inaudible) (inaudible)
    (inaudible). (Inaudible). I've secured employment (inaudible)
    (inaudible) airport (inaudible) (inaudible) (inaudible) and as
    well as Wyoming working for (inaudible) (inaudible) (inaudible)
    (inaudible) (inaudible) (inaudible) (inaudible) (inaudible).
    I also still (inaudible) (inaudible) (inaudible)
    (inaudible). (Inaudible) (inaudible) (inaudible) (inaudible)
    because I want to make things right (inaudible) (inaudible)
    (inaudible) (inaudible). (Inaudible) (inaudible) (inaudible)
    (inaudible) (inaudible) (inaudible) (inaudible) (inaudible)
    (inaudible) (inaudible) (inaudible) Po and all of
    their employees.
    I just want them to know how sorry I am for
    (inaudible) (inaudible) (inaudible) and I am taking all of the
    rights steps and making (inaudible) (inaudible). I want
    Po to know that I am (inaudible) (inaudible)
    COURT CERTIFIED DOCUMENT
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    (inaudible) (inaudible). (Inaudible) (inaudible) (inaudible).
    Once I am released I am going to complete (inaudible), continue
    to work hard, provide for my family, work towards a career,
    stay away from negative (inaudible) (inaudible) (inaudible)
    (inaudible).
    (Inaudible) (inaudible) successful (inaudible) the
    right way (inaudible) (inaudible). What I did was wrong and
    embarrassing to myself, my family. This is not (inaudible).
    The life I want is sitting at home (inaudible). I want to be a
    great father, great husband and a respectful (inaudible)
    person. Once again, I apologize for what my actions caused
    (inaudible) (inaudible) (inaudible) (inaudible).
    Please allow me one chance, your Honor, (inaudible)
    (inaudible) (inaudible) get back to work (inaudible)
    (inaudible) (inaudible) (inaudible) (inaudible), please, your
    Honor. If I may just (inaudible) (inaudible). I really am
    sorry for what I did. (Inaudible) (inaudible) my behavior.
    Yeah, I do have (inaudible) (inaudible). (Inaudible)
    (inaudible). I don't have an excuse (inaudible). (Inaudible)
    (inaudible) (inaudible) (inaudible).
    I have a daughter at home (inaudible). (Inaudible)
    (inaudible) (inaudible) and I don't live this life anymore. I
    want to be (inaudible) them. (Inaudible) sorry. (Inaudible)
    and the victims in this case (inaudible) and just say sorry to
    my family. I won't disappoint anybody again. (Inaudible)
    COURT CERTIFIED DOCUMENT
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    (inaudible). I have the work to pay back the restitution. I
    want to change and I am changing. Please (inaudible) just one
    more chance, just one chance to do (inaudible) (inaudible)
    (inaudible). I'11l complete probation. I'11l show everybody
    that I (inaudible) (inaudible). Thank you. (Inaudible)
    (inaudible) .
    THE COURT: All right. Thank you, Mr. Hurwitz, for
    that statement.
    THE DEFENDANT: Thank you.
    THE COURT: I acknowledge you've been in jail fora
    long time, eight months. And it's good to see that you
    acknowledge that you've compromised a lot of people. It's
    disappointing. I guess any business is vulnerable to some
    extent, but these were all (inaudible) owned, small family kind
    of businesses. This is really heartbreaking.
    I'm going to make some findings from Form 6 on the
    presentence report. The Court agrees with the probation writer
    that -- sorry with the PSA writer that these crimes caused
    substantial monetary loss. Sometimes damage to the building
    and property was much worse than the cash actually obtained.
    The Court finds from these victim impact statements
    that these crimes caused substantial psychological injuries
    that many individuals, employees involved required counseling.
    Business owners that couldn't even conduct their business for a
    period of time because of damage to their property.
    COURT CERTIFIED DOCUMENT
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    Addendum B
    Hurwitz Sentencing Hearing
    Reconstituted Transcript
    (with redactions for privacy purposes)
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    a good son and a good friend and try to be a good father and
    still be dangerous to society. And he's demonstrated that over
    the last 13 years in the history (inaudible).
    So we'd ask the Court to deviate from the PSI and
    order that he serve prison on these cases concurrent.
    THE COURT: All right. Thank you, Mr. Kinnerley.
    Mr. Parmley, do you want to say anything else before you turn
    time over to your client?
    MR. PARMLEY: Just, your Honor, that there was a gap
    of a couple of years, looks like at least two years between
    Mr. Hurwitz's release from federal custody and commission of
    these new offenses. He did have a period of time of a couple
    years where he was demonstrating that he can stay on the right
    side of the law.
    He made a terrible choice to get back with ZZ
    WN «who was his codefendant back in 2014 at that burglary
    incident as well. If he cuts off that tie and that
    communication, he knows that he's smart enough. He knows that
    he's capable enough of earning a legitimate income to support
    himself and his family. And that would be our request that he
    be allowed the opportunity to do so and to work to make right
    the economic harm that was caused.
    With that, your Honor, we'll -- Mr. Hurwitz has a
    statement he's prepared.
    THE COURT: All right. Thank you. Mr. Hurwitz, now
    COURT CERTIFIED DOCUMENT
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    it's your chance to make your statement. Go ahead.
    (The transcriber was unable to hear and understand the
    defendant due to a very muffled record.)
    THE DEFENDANT:Thanks, your Honor. Um, I wrote, I was going to
    speak on, about the (Inaudible) Good morning, your Honor.
    I'd like to start off by apologizing (inaudible) everyone
    else (inaudible) decisions and actions.
    THE COURT: You're cutting -- is there a way you can
    get closer to the microphone?
    THE DEFENDANT: Yeah, I can. Can you hear me?
    THE COURT: It's not that you're cutting so much as
    it's echoey. I'm going to mute my microphone and ask the
    others to mute theirs and see if it helps, but it may be the
    room you're in. Let's try again.
    THE DEFENDANT: Okay. Can you hear me now? Good
    morning, your Honor. I'd like to start off by apologizing to the
    court, (inaudible)and friends and family who have been affected by
    my decisions and actions. This is not who I am and I have beat
    myself up every day for the last 245 days (inaudible) my actions
    have taken me away from my fiancee and our daughter who was only one
    month old when I was arrested and sent to jail. Now she is smiling,
    crawling and learning to talk and figure out the world while I have
    sat here (inaudible) fiancee(inaudible) do all the work (inaudible)
    by herself during this whole covid pandemic. I know what I did was
    wrong, and I want to fix this mess and do better(inaudible)I want to
    change this perception I've created about myself because of all this
    because that is not who I am.
    COURT CERTIFIED DOCUMENT
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    I did this because I was scared and worried that I didn't
    have enough (inaudible) .I didn't think the job I had
    (inaudible) enough to provide for my family. I was stupid and
    foolishly reached out for help in the wrong direction and
    allowed poor choices to be followed by other poor choices. I
    jeopardized my safety, freedom, while causing my fiancee and
    our newborn to struggle for the past eight months alone.
    I know where I went wrong and I know that that (inaudible)
    (inaudible) (inaudible) (inaudible) (inaudible) (inaudible)
    (inaudible). I am not the man I was one year ago and I'm going
    to show everyone (inaudible) (inaudible). To start off my way
    by applying for my release from here I've secured employment
    here in Utah doing carpentry work at the airport making 3500
    plus and as well as Wyoming working for Cyclone drilling three
    weeks out of the month bringing home 4500 dollars to five plus
    depending upon my work progression. I also still have web
    design clients I may still be able to service in my spare
    time. (Inaudible) of these jobs, even though it's not a lot, I
    can start paying back (Inaudible) (inaudible) decisions
    because I want to make things right and pay back every last
    cent I took no matter how long it takes. Being in here for the
    time I have been in here has give me time to think about how
    my actions have affected =! a
    Asad all of their employees.I just want them to
    know how sorry I am for my behavior and poor choices andI am
    taking all of the right steps and making them all whole again.
    I want Po to know that I am
    COURT CERTIFIED DOCUMENT
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    already in the process of returning back(inaudible) what I took
    and hopefully bring them peace of mind. Once I am released I am
    going to complete (inaudible), continue to work hard, provide for
    my family, work towards a career, stay away from negative peers
    (inaudible) productive member of society. I plan on becoming a
    successful (inaudible) the right way (inaudible) (inaudible).
    What I did was wrong and embarrassing to myself, my family. This
    is not the life I want to live. The life I want is sitting at
    home waiting for me. I want to be a great father, great
    husband and a respectful and trustworthy person. Once again, I
    apologize for what my actions caused and I am willing to do
    everything it takes to make it right (inaudible) (inaudible).
    Please allow me one chance, your Honor, to go home to
    my family, provide for my family(inaudible) (inaudible) get back
    to work and start paying back restitution(inaudible) (inaudible)
    (inaudible), please, your Honor. If I may just add a few more
    things. I really am sorry for what I did.Um, there's no excuse
    for my behavior. Yeah, I do have a bit of a past (inaudible) I
    wasn't (inaudible)the best of kids. I don't have an excuse for
    that. I was a knucklehead. I've grown every year. Yea, I've made
    some mistakes but this is the last. I have a daughter at home
    that I haven't seen. They've been struggling and I don't want to
    live this life anymore. I want to work hard for them and just be
    a good person. sorry. to you all, and the court, and the
    victims in this case (inaudible) and just say sorry to my family.
    I won't disappoint anybody again. I'm gonna be good.
    COURT CERTIFIED DOCUMENT
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    I have the work to pay back the restitution. I want to change
    and I am changing. Please I'd ask just one more chance, just
    one chance to do (inaudible) (inaudible) (inaudible). I'll
    complete probation. I'11l show everybody that I can do it
    (inaudible). Thank you. (Inaudible) listening to me
    (inaudible) .
    THE COURT: All right. Thank you, Mr. Hurwitz, for
    that statement.
    THE DEFENDANT: Thank you.
    THE COURT: I acknowledge you've been in jail fora
    long time, eight months. And it's good to see that you
    acknowledge that you've compromised a lot of people. It's
    disappointing. I guess any business is vulnerable to some
    extent, but these were all (inaudible) owned, small family kind
    of businesses. This is really heartbreaking.
    I'm going to make some findings from Form 6 on the
    presentence report. The Court agrees with the probation writer
    that -- sorry with the PSA writer that these crimes caused
    substantial monetary loss. Sometimes damage to the building
    and property was much worse than the cash actually obtained.
    The Court finds from these victim impact statements
    that these crimes caused substantial psychological injuries
    that many individuals, employees involved required counseling.
    Business owners that couldn't even conduct their business for a
    period of time because of damage to their property.
    COURT CERTIFIED DOCUMENT