JLPR v. Department of Agriculture and Food , 2021 UT App 52 ( 2021 )


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    2021 UT App 52
    THE UTAH COURT OF APPEALS
    JLPR LLC,
    Petitioner,
    v.
    PROCUREMENT POLICY BOARD, DEPARTMENT OF AGRICULTURE AND
    FOOD, AND DIVISION OF PURCHASING AND GENERAL SERVICES,
    Respondents.
    Opinion
    No. 20190798-CA
    Filed May 13, 2021
    Original Proceeding in this Court
    Jason M. Kerr and Steven W. Garff,
    Attorneys for Petitioner
    Sean D. Reyes, Paul H. Tonks, and Brent Burnett,
    Attorneys for Respondents
    JUDGE RYAN M. HARRIS authored this Opinion, in which JUDGE
    JILL M. POHLMAN and SENIOR JUDGE KATE APPLEBY concurred. 1
    HARRIS, Judge:
    ¶1     After a law was passed legalizing medical marijuana in
    Utah, the Utah Department of Agriculture and Food (UDAF)
    invited applications for a limited number of medical cannabis
    cultivator licenses. JLPR LLC (JLPR) applied for one of the
    licenses, but UDAF awarded the licenses to others. JLPR
    appealed UDAF’s decision first to a protest officer (Officer), and
    next to the Utah Procurement Policy Board (Board), each of
    which rejected JLPR’s appeal. JLPR now seeks judicial review of
    the Board’s decision, and after review we decline to disturb it.
    1. Senior Judge Kate Appleby sat by special assignment as
    authorized by law. See generally Utah R. Jud. Admin. 11-201(6).
    JLPR v. Dep’t of Agriculture and Food
    BACKGROUND
    ¶2      In November 2018, Utah voters approved a citizen
    initiative legalizing medical marijuana. In a special legislative
    session held just a few weeks after the election, the Utah
    Legislature “replaced the initiative with its own statute.”
    See Grant v. Herbert, 
    2019 UT 42
    , ¶ 1, 
    449 P.3d 122
    . The new
    law, known as the Utah Medical Cannabis Act (the Act),
    included details for implementing a medical marijuana
    market in Utah. See Act of Dec. 3, 2018, ch. 1, §§ 1–141, 2018
    Utah Laws 3rd Spec. Sess. 3, 3–89. The Act authorized UDAF
    to issue as many as ten licenses to businesses wishing
    “to operate a cannabis cultivation facility.” See Utah Code
    Ann. § 4-41a-205(1) (LexisNexis Supp. 2019). As originally
    enacted, the Act also provided that the process of awarding
    licenses would be governed by the Utah Procurement Code, id.
    § 4-41a-201(2)(a), and that UDAF’s “authority to issue a license
    under this section [was] plenary and . . . not subject to review,”
    other than as provided in the procurement code, id. § 4-41a-
    201(12).
    ¶3     At some point in late May or early June 2019, UDAF
    issued a Request for Proposals (RFP) seeking applications
    from vendors interested in obtaining a medical cannabis
    business license. If applicants demonstrated that they met
    certain threshold requirements set forth in the Act, see id.
    § 4-41a-201(2)(b), they advanced to a “technical criteria
    evaluation stage” in which they were evaluated by a six-
    member UDAF evaluation committee (Committee) based
    on additional criteria. These additional criteria are also set
    forth in the Act, and include an applicant’s business
    experience, the soundness of its “operating plan,” an applicant’s
    “positive connections to the local community,” and its
    demonstrated ability to “reduce the cost [of the product] to
    patients.” See id. § 4-41a-205(3). Applications were due by July 1,
    2019.
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    JLPR v. Dep’t of Agriculture and Food
    ¶4     When the RFP was first released, it indicated that
    each applicant needed to be “a resident of the State of Utah.” But
    in late June 2019, shortly before the July 1 deadline, UDAF
    changed that requirement and indicated that it would accept
    applications from individuals and entities that were not Utah
    residents.
    ¶5      JLPR is a Utah-based limited liability company with four
    members, all of whom are Utah residents. JLPR was aware of the
    initial requirement that license applicants be Utah residents, and
    asserts that it “carefully structured” the formation of its entity
    “around this requirement.” JLPR’s four members collectively
    had “over 150 years of successful business experience and
    expertise” in various endeavors, including “a large brine shrimp
    operation on the Great Salt Lake,” a “large scale ranching”
    operation in south-central Utah, a “Utah based railroad,” and
    other “restaurant and hospitality businesses in Utah.” JLPR
    purported to be financially sound, with “significant earned
    capital” and the ability to “fully self-finance all cannabis
    operations,” including cultivation. On or about July 1, 2019, JLPR
    submitted a timely application for one of the available cannabis
    business licenses.
    ¶6     Over the ensuing weeks, the Committee analyzed the
    eighty-one applications that had been timely submitted,
    including JLPR’s. Three of the applications were rejected for
    failing to meet the minimum statutory requirements, and an
    additional forty-five of them failed to “meet the required
    minimum technical scores” as outlined in the RFP. The
    remaining thirty-three applications that met all minimum
    thresholds, including JLPR’s, were then evaluated more closely
    by the Committee, which met to “discuss[]” those applications
    and to “determine who was the most qualified based on the
    contents of their submission as outlined in [the] RFP.” The
    Committee conducted its evaluation entirely on the applicants’
    written submissions; it did not provide applicants the
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    JLPR v. Dep’t of Agriculture and Food
    opportunity to interview with or otherwise appear in person
    before the Committee.
    ¶7      On July 19, 2019, UDAF announced that it had awarded
    cannabis licenses to eight businesses, four of which were Utah-
    based businesses and four of which were not. JLPR was not
    chosen to receive a license. According to UDAF’s “Award
    Justification Statement,” “[t]he proposals with the highest total
    scores received the awards,” and JLPR did not have one of the
    eight highest total scores.
    ¶8      JLPR appealed the denial of its application by filing a
    “formal protest” letter with the Officer, according to the
    requirements set forth in the procurement code. See Utah Code
    Ann. § 63G-6a-1602(1), (2) (LexisNexis Supp. 2019). In its three-
    page protest letter, which was submitted without any
    attachments or exhibits, JLPR challenged UDAF’s decision on
    four grounds. First, it took aim at the RFP process itself,
    asserting that it was “rushed and incomplete,” and had therefore
    been “unduly restrictive” and “anticompetitive.” In particular, it
    criticized UDAF for allowing applicants “less than a month” to
    submit “complete application[s],” and for not conducting
    “interviews, phone calls or other methods” whereby the
    Committee “could really get to know the applicants.” And it
    complained about the criteria change “at the very end of the
    process” that allowed non-residents to apply. Second, JLPR
    claimed that there had been “bias” on the part of the Committee,
    although the only bias it identified was a “bias toward out-of-
    state applicants.” Third, it alleged that UDAF had failed to
    “correctly apply or calculate the scoring criteria,” and asserted
    that this was evidenced by “[s]coring inconsistencies” among the
    six members of the Committee. Finally, it claimed that the
    Committee made “[e]rrors,” asserting generally that JLPR was
    “the ideal candidate” for a cannabis license and should have
    received more points than those who were ultimately awarded
    licenses. As its requested remedy, JLPR asked “to schedule a
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    JLPR v. Dep’t of Agriculture and Food
    mutually convenient time to discuss its scores and the unique
    abilities and qualifications of its members” and “to provide
    supplement[al] information.”
    ¶9      Less than a week later, after reviewing JLPR’s protest
    letter, the RFP, the “contents of the solicitation file,” and various
    statutory provisions and administrative rules, the Officer
    rejected JLPR’s protest. He dismissed JLPR’s challenge to the
    particulars of the RFP process on timeliness grounds,
    determining that, under the procurement code, any challenges to
    the bid process must be filed prior to the application deadline.
    (Citing 
    id.
     § 63G-6a-1602(2).) And he dismissed the remainder of
    JLPR’s challenges for lack of evidence. Specifically, he
    determined that JLPR failed to provide “any facts or evidence
    that demonstrate a bias.” He also determined that JLPR had not
    submitted any evidence of scoring inconsistencies, noting that “it
    is common for evaluators to not have the exact same score for
    each criterion because of their independent judgment.” And he
    determined that, under the procurement code, “a protestor
    cannot claim it should have received more points or a competitor
    should have received fewer points.” (Citing Utah Admin. Code
    R33-16-101a.)
    ¶10 One week after that, JLPR appealed the Officer’s decision
    to the Board. JLPR’s initial submission to the Board was a four-
    page letter similar to the one it had previously submitted to the
    Officer; in the letter, it made the same four arguments, and again
    did not attach any exhibits or other evidence. Just over a month
    later, after learning the identities of the three Board members
    appointed to the administrative appeals panel, JLPR submitted a
    second letter addressed to those members individually, again
    without attachments or exhibits. In this second appeal letter,
    JLPR again touted its business experience and connection to the
    community, and asserted that it should have been awarded a
    license. This time, however, JLPR noted that, since the licenses
    had been awarded, it had “engaged in initial and somewhat
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    JLPR v. Dep’t of Agriculture and Food
    considerable due diligence into each of the permitted licensees,”
    and hinted that it had found “significant conflicts of interest
    and political ties” that it believed had “driven many if not all
    of the selection outcomes,” and asserted that “the selection
    process was based upon who you are and who you know
    rather than if you are truly capable and qualified” to run a
    cannabis business. But JLPR provided no specific information to
    support these allegations, stating merely that it was “prepared if
    needed to disclose all the information [it had] discovered thus
    far.” 2 And once again, JLPR indicated that its requested remedy
    was “a meeting with the appropriate decision maker(s),
    including, but not limited to . . . the Lieutenant Governor, the
    Governor, Bi-Partisan State Senators, Representatives,
    Legislators, Oversight Committees and the Attorney General to
    discuss [its] qualifications” for a cannabis license. At the end of
    the letter, JLPR indicated that it had blind-copied the letter to
    unnamed “[p]otential [i]nterested [p]arties” who in its “opinion
    [could] and [would] add value to an amicable resolution” of the
    matter.
    ¶11 After determining that a hearing was “unnecessary,” the
    Board sustained the Officer’s decision. In a three-page written
    ruling, the Board determined that JLPR had “failed to provide
    any facts or evidence in support of its claims,” and therefore
    concluded that the Officer’s decision “was not arbitrary and
    capricious” or clearly erroneous.
    2. As noted below, see infra note 8, the only specific piece of new
    information in this regard that JLPR included in its second letter
    was a statement that it had learned that one member of the
    Board’s appeals panel was an attorney at a law firm that
    represented one of the successful licensees. But JLPR did not
    request any specific action as a result of this discovery; it did not,
    for instance, ask the Board member in question to recuse himself.
    20190798-CA                      6                 
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    JLPR v. Dep’t of Agriculture and Food
    ¶12 JLPR now seeks judicial review of the Board’s decision. In
    its briefs submitted to this court, JLPR continues to press the
    same issues it raised with the Officer and the Board. But in
    addition to those issues, JLPR attempts to raise a number of new
    issues that it did not bring to the attention of the Officer or the
    Board. After filing its petition for review with this court, JLPR
    made several public records requests, pursuant to Utah’s
    Government Records Access and Management Act (GRAMA),
    see generally Utah Code Ann. § 63G-2-201 (Supp. 2019), seeking
    documents associated with the cannabis license bid process. In
    addition, JLPR became aware of an audit report (Audit Report),
    released in 2020, in which the Utah State Auditor’s Office
    described the conclusions it had reached following an inspection
    of UDAF. JLPR’s appellate briefs were accompanied by
    seventeen attachments; almost none of the information
    contained in these attachments was in the administrative record
    submitted to the Officer and to the Board. Included in the
    attachments are emails among UDAF employees, and between
    UDAF employees and cannabis license applicants; an affidavit
    from an investigator; redacted versions of some of the successful
    awardees’ applications; news articles regarding some of the
    successful awardees; and a full copy of the Audit Report.
    ¶13 These attachments, according to JLPR, provide evidence
    to support its allegations that the bid process was flawed and
    that the decisionmakers were biased and had conflicts of
    interest. For instance, some of the emails indicated that UDAF
    employees informally met with some of the applicants during
    the open application period. Another document was a sworn
    declaration containing assertions that one of the successful
    licensees hired the former deputy commissioner of UDAF—who
    left UDAF in May 2019, just days before the application period
    opened—and paid him a six-figure contingent fee to help the
    company obtain a license. And the Audit Report expressed
    “concerns about certain factors and conditions” relating to the
    entire bid process “that call into question the independence of
    20190798-CA                     7                
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    JLPR v. Dep’t of Agriculture and Food
    the process.” In particular, the Audit Report highlighted a
    possible “[l]ack of [s]coring [i]ndependence” among the
    members of the Committee, as well as questionable scoring
    “adjustments . . . made to the raw score[s] of” all but the highest-
    ranking Committee members. The Audit Report noted that such
    scoring idiosyncrasies “are considered unusual and could
    indicate an attempt by senior management to influence other
    [Committee] members.” In the end, the Audit Report
    recommended that UDAF “[i]mplement blind evaluations” and
    “reassess the licenses awarded.”
    ISSUES AND STANDARDS OF REVIEW
    ¶14 Two issues require our attention in this petition for
    review. First, we must determine whether we are able to
    consider the new materials JLPR has attached to its briefs and
    which were not part of the protest appeal record before the
    Officer and the Board. Because this issue arises for the first time
    here on review, our decision is not governed by any standard of
    review, and we decide the matter as a question of law in the first
    instance. Cf. Layton City v. Carr, 
    2014 UT App 227
    , ¶ 6, 
    336 P.3d 587
     (stating that when an issue is raised for the first time on
    appeal, “there is no lower court ruling to review” and we must
    decide the question in the first instance as a matter of law).
    ¶15 Second, we address the merits of the Board’s decision to
    dismiss JLPR’s protest. In this context, we will disturb the
    Board’s decision only if it was “arbitrary and capricious or
    clearly erroneous.” Utah Code Ann. § 63G-6a-1802(4)(c)
    (LexisNexis 2019). An agency’s decision is arbitrary and
    capricious only if “it is not supported by substantial evidence in
    the record.” See Staker v. Town of Springdale, 
    2020 UT App 174
    ,
    ¶ 24, 
    481 P.3d 1044
     (quotation simplified); see also Bradley v.
    Payson City Corp., 
    2003 UT 16
    , ¶¶ 10, 23, 
    70 P.3d 47
    . And a
    decision is supported by substantial evidence if—after
    “consider[ing] all the evidence in the record, both favorable and
    20190798-CA                     8                 
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    JLPR v. Dep’t of Agriculture and Food
    contrary”—we determine that “a reasonable mind could reach
    the same conclusion” as the administrative decisionmaker. See
    Staker, 
    2020 UT App 174
    , ¶ 24 (quotation simplified). Similarly,
    we will not consider the Board’s decision to be clearly erroneous
    unless it conflicts with the record evidence or we are firmly
    convinced that “a mistake has been made.” 3 See Brown v. State,
    
    2013 UT 42
    , ¶ 37, 
    308 P.3d 486
     (quotation simplified). JLPR bears
    the burden of demonstrating entitlement to relief in this court.
    See Utah Code Ann. § 63G-6a-1602(4) (Supp. 2019); see also Salt
    Lake City Corp. v. Jordan River Restoration Network, 
    2018 UT 62
    ,
    ¶ 59, 
    435 P.3d 179
     (“In general, the law has long assigned the
    burden of proof to the petitioner, plaintiff, or appellant.”).
    ANALYSIS
    I
    ¶16 Before turning to the merits of JLPR’s petition for review,
    we must first determine whether we can consider the new
    materials that JLPR attached to its briefs but which were not part
    of the administrative record or submitted to the Officer or the
    Board. For the reasons set forth, we determine that we cannot
    consider those materials in the context of this petition.
    3. The term “clearly erroneous,” as used in Utah Code section
    63G-6a-1802(4)(c) (LexisNexis 2019), is not defined by statute
    and, as far as we are aware, has not been separately defined by
    Utah appellate courts in the administrative context. Accordingly,
    we employ the definition of that term as it is applied in other
    civil and criminal appeals. See, e.g., Brady v. Park, 
    2019 UT 16
    ,
    ¶ 72, 
    445 P.3d 395
     (applying clear error to civil court factual
    findings); Brown v. State, 
    2013 UT 42
    , ¶ 37, 
    308 P.3d 486
    (applying “clear error” to criminal post-conviction court’s factual
    findings); State ex rel. Z.D., 
    2006 UT 54
    , ¶ 40, 
    147 P.3d 401
    (applying “clear error” to juvenile court factual findings).
    20190798-CA                     9                
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    JLPR v. Dep’t of Agriculture and Food
    ¶17 Utah’s procurement code—which governs JLPR’s petition
    for review 4—allows a losing applicant for a state contract to
    challenge a denial by filing a protest with a designated protest
    officer. See Utah Code Ann. § 63G-6a-1602(1) (LexisNexis 2019).
    Such a protest must include “a concise statement of the facts and
    evidence . . . providing the grounds for the . . . protest,” and
    “may not be considered unless it includes facts and evidence”
    establishing one of the statutory grounds for a protest. Id. § 63G-
    6a-1602(4)(a), (b).
    ¶18 If a protest officer denies a protest, an applicant may
    appeal that decision to the Board; upon the filing of an appeal,
    the applicant’s “protest appeal record” is transmitted to the
    Board. See id. § 63G-6a-1702(2)(a), (5)(a). The “protest appeal
    record,” by statutory definition, consists of the following items:
    the protest officer’s decision; “all documentation and other
    evidence the protest officer relied upon in reaching the protest
    officer’s decision”; 5 if the protest officer held a hearing, a
    4. As noted, at the time of JLPR’s application for a cannabis
    license, the process was governed by Utah’s procurement code.
    See Utah Code Ann. § 4-41a-201(2)(a) (LexisNexis Supp. 2019).
    However, a subsequent statutory change made clear that future
    cannabis license applications are not to be governed by the
    procurement code. See id. § 4-41a-201(2)(a)(i) (Supp. 2021).
    5. It is worth noting that the universe of materials considered by
    the Officer in reviewing JLPR’s protest is not necessarily—and,
    indeed, is almost certainly not—the same as the universe of
    materials considered by the Committee in selecting the eight
    awardees. Contrary to JLPR’s implications, it was neither the
    Officer’s nor the Board’s burden, during the protest process, to
    seek out materials that might have been considered by the
    Committee; rather, it was JLPR’s burden to bring materials
    (continued…)
    20190798-CA                    10                
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    JLPR v. Dep’t of Agriculture and Food
    recording of that hearing; “a copy of the [applicant’s] written
    protest”; and “all documentation and other evidence submitted”
    by the applicant. 
    Id.
     §§ 63G-6a-1601.5(3), -1701.5(2). Notably,
    applicants may not base their arguments to the Board on any
    “new or additional evidence not considered by the protest
    officer,” and the Board “may not . . . take any additional
    evidence.” Id. § 63G-6a-1702(3)(b), (6)(b). Indeed, in appeals
    where the protest officer held no hearing, the Board’s decision
    must be based solely on “the notice of appeal and the protest
    appeal record.” Id. § 63G-6a-1702(7)(a).
    ¶19 Finally, if the applicant receives an adverse decision from
    the Board, the applicant may petition for review in this court. Id.
    § 63G-6a-1802(1)(b). By statutory mandate, we review such
    petitions “as an appellate court” and “may not hear the matter as
    a trial de novo.” Id. § 63G-6a-1802(4)(a), (b). “An appellate
    court’s review is limited to the evidence contained in the record
    on appeal.” State v. MacNeill, 
    2016 UT App 177
    , ¶ 41, 
    380 P.3d 60
    (quotation simplified). And this is true even in instances where
    we are asked to review an administrative agency’s decision. See
    Oliver v. Utah Labor Comm’n, 
    2017 UT 39
    , ¶ 57, 
    424 P.3d 22
     (“In
    appeals from formal administrative adjudications, reviewing
    courts are limited to the administrative record before them.”); see
    also In re Anderson, 
    2004 UT 7
    , ¶ 47, 
    82 P.3d 1134
     (explaining that
    we “review [administrative] actions as an appeal” and “never
    take additional evidence” because “matters that may be
    dispositive” must “be presented in the first instance to the
    agency, so that it may consider them at the time of reaching its
    decision,” and stating that “[f]ailure to do so . . . is usually a bar
    to later consideration”). In administrative appeals, our appellate
    rules define the record on appeal as “all papers in the agency
    (…continued)
    supporting its protest to the Officer’s attention. See 
    id.
     § 63G-6a-
    1602(4) (LexisNexis 2019).
    20190798-CA                      11                
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    JLPR v. Dep’t of Agriculture and Food
    file.” See Utah R. App. P. 11(d)(3). In the context of this case, that
    includes the “protest appeal record” transmitted from the Officer
    to the Board, all documents or memoranda submitted by the
    parties to the Board, and a copy of the Board’s decision. See Utah
    Code Ann. §§ 63G-6a-1601.5(3), -1701.5(2).
    ¶20 If a lower court or administrative agency neglects to
    include matters in the record on appeal that should have been
    included, litigants may seek to supplement the record on
    appeal. See Utah R. App. P. 11(h). But parties may not
    simply attach new documents to their appellate briefs without
    first obtaining permission to supplement the record on
    appeal. See State v. Pliego, 
    1999 UT 8
    , ¶ 7, 
    974 P.2d 279
    (“[A]lthough the record may be supplemented if anything
    material is omitted, it may not be done by simply including the
    omitted material in the party’s addendum.”); see also Olson v.
    Park-Craig-Olson, Inc., 
    815 P.2d 1356
    , 1359 (Utah Ct. App. 1991)
    (explaining that rule 11 “establishes a procedure for
    supplementing the record” but the rule is not a means “to
    introduce new material into the record”).
    ¶21 When JLPR submitted its initial protest letter, it did not
    include exhibits or attachments supporting its arguments,
    despite bearing the burden to provide facts and evidence
    supporting its claims. See Utah Code Ann. § 63G-6a-1602(4). As a
    result, the “protest appeal record” transmitted to the Board
    when JLPR mounted its administrative appeal did not contain
    most of the materials JLPR now attaches to its appellate briefs;
    instead, the “protest appeal record” contained only JLPR’s three-
    page protest letter and the Officer’s decision. 6 See id. §§ 63G-6a-
    6. The “protest appeal record” transmitted to the Board should
    have included the “contents of the solicitation file” that the
    Officer reviewed in reaching his decision. Indeed, at oral
    argument before this court, UDAF acknowledged as much. But
    (continued…)
    20190798-CA                      12                
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    JLPR v. Dep’t of Agriculture and Food
    1601.5(3), -1702(7). And, as noted, the Board is statutorily
    forbidden from considering materials outside the “protest
    appeal record.” See 
    id.
     § 63G-6a-1702(7). In the end, the entire
    administrative record submitted to this court as the record on
    appeal consists of just twenty-nine pages: JLPR’s initial protest
    letter, the Officer’s decision, JLPR’s two appeal letters to the
    Board, and the Board’s decision.
    ¶22 While acknowledging that most of the exhibits attached to
    its appellate briefs are not part of the “official record,” JLPR
    nevertheless asks us to review the new materials on the ground
    that they were “not available and could not have been
    discovered prior to the appeal deadline,” and it faults UDAF for
    failing to include these new materials “in its self-created record.”
    But the record we may consider on review is strictly limited to
    the materials considered by the Officer and the Board. See id.
    §§ 63G-6a-1702(3)(b), (6)(b), (7), -1701.5(2), -1802; see also Utah R.
    App. P. 11(d)(3). That record consists of the twenty-nine pages
    (…continued)
    JLPR did not file a motion to supplement the record to add the
    “contents of the solicitation file,” and therefore our knowledge of
    what was in that file is limited. At oral argument, UDAF agreed
    that, at a minimum, that file would have included a copy of
    UDAF’s Award Justification Statement, the document setting
    forth the identity of the eight successful applicants and all the
    applicants’ relative scores. Given this concession, we consider
    the Award Justification Statement—attached as Addendum F to
    JLPR’s opening brief—to be part of the record on appeal, and a
    document that we may properly consider. But given the lack of
    any formal motion to supplement the record, we have no reason
    to believe that the Officer or the Board considered any of the
    other new documents attached to JLPR’s briefs; as discussed
    herein, those documents are not part of the record on appeal and
    we may not consider them.
    20190798-CA                      13                
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    JLPR v. Dep’t of Agriculture and Food
    submitted to us by the agency, and the one document that UDAF
    now agrees should have been included in that record but was
    not. See supra note 6. We are thus limited in our review to the
    matters included in that record. See MacNeill, 
    2016 UT App 177
    ,
    ¶ 41 (stating that our “review is limited to evidence contained in
    the record on appeal” (quotation simplified)).
    ¶23 Accordingly, apart from the one exception noted, the new
    materials attached to JLPR’s briefs are not part of the record on
    appeal, and we are not permitted to consider them in our review
    of the Board’s decision.
    II
    ¶24 Without those materials, JLPR cannot carry its burden of
    demonstrating that the Board’s decision was arbitrary and
    capricious or clearly erroneous. The procurement code provides
    six grounds upon which a protestor may object to an agency’s
    decision, provided there exists “facts and evidence” to support
    the objections. See Utah Code Ann. § 63G-6a-1602(4)(b). JLPR
    raised four of these grounds in its protest, and we address each
    in turn. 7
    7. JLPR also attempts to raise new issues that were not argued
    before the Officer or the Board and that are based on the new
    materials not part of the record on appeal. Such issues are
    unpreserved for our review. See Salt Lake City Corp. v. Jordan
    River Restoration Network, 
    2018 UT 62
    , ¶ 37, 
    435 P.3d 179
     (“Issues
    not raised in proceedings before administrative agencies are not
    subject to judicial review except in exceptional circumstances.”
    (quotation simplified)). And JLPR has not persuaded us that any
    of the exceptions to our preservation doctrines apply here. See
    generally State v. Johnson, 
    2017 UT 76
    , ¶¶ 19–39, 
    416 P.3d 443
    (recognizing and clarifying the three “exceptions to preservation:
    plain error, ineffective assistance of counsel, and exceptional
    (continued…)
    20190798-CA                    14                
    2021 UT App 52
    JLPR v. Dep’t of Agriculture and Food
    ¶25 First, JLPR raised certain complaints about the structure
    of the RFP process. See 
    id.
     § 63G-6a-1602(4)(b)(vi) (allowing
    applicants to protest where “specifications in a solicitation are
    unduly restrictive or unduly anticompetitive”). In particular,
    JLPR asserted that the application process was “extremely
    rushed” and that late changes made to the requirements
    regarding eligibility of out-of-state applicants “created
    confusion” and “did not provide adequate time for applicants to
    adapt.” The Officer dismissed these complaints as untimely,
    citing section 63G-6a-1602(2) of the Utah Code and offering his
    view that, under the procurement code, “a person may not
    protest the procurement process after the deadline for
    submitting responses to solicitation.” The Board affirmed the
    Officer’s decision. Before this court, JLPR does not engage with
    the reasoning of the Officer and the Board, and offers no
    argument that dismissal of its first set of complaints on
    untimeliness grounds was improper. Accordingly, JLPR has not
    carried its burden of appellate persuasion on this point, and we
    decline to disturb the Board’s decision on this basis alone,
    without offering any opinion as to the correctness of the
    timeliness ruling on its merits. See Allen v. Allen, 
    2021 UT App 20
    , ¶ 35, 
    483 P.3d 730
     (declining to address an issue on the merits
    because the petitioner had “left the [lower] court’s basis for its
    decision unaddressed” and therefore “ha[d] not carried his
    burden to show error” regarding that decision).
    ¶26 Second, JLPR claimed that the Committee exhibited “bias
    toward out-of-state applicants.” See Utah Code Ann. § 63G-6a-
    1602(4)(b)(iv) (allowing applicants to protest where there exists
    “a bias exercised by an evaluation committee or an individual
    committee member, excluding a bias that is a preference arising
    (…continued)
    circumstances”). Accordingly, we limit our review to the four
    grounds JLPR raised in its original protest.
    20190798-CA                    15                
    2021 UT App 52
    JLPR v. Dep’t of Agriculture and Food
    during the evaluation process because of how well a solicitation
    response meets criteria in the solicitation”). In support, JLPR
    pointed to the fact that “4 of the 8 (50%) out-of-state applicants
    received a license,” while “only 4 of the 73 (.05%) [sic] in-state
    applicants received a license.” In its letter to the Board, JLPR
    stated that it “does not believe that members of the [Committee]
    were personally or intentionally biased,” 8 but offered its view
    that a bias in favor of out-of-state applicants was “inherent in the
    [s]olicitation process” after UDAF altered the requirements
    midstream. As an initial matter, to the extent this complaint goes
    to the structure of the solicitation process itself, it fails for the
    reason just stated. See supra ¶ 25. Moreover, the Officer and the
    Board rejected this claim on its merits for lack of evidence, and
    JLPR has not demonstrated that the Board’s decision was
    arbitrary and capricious, or clearly erroneous, based on the
    record before the Board. The numerical data regarding the
    identities of the winning applicants was the sole piece of
    evidence JLPR offered in support of its bias claim, and that data
    alone cannot sustain a valid claim of bias. As JLPR
    acknowledges, given that medical marijuana was illegal in Utah
    prior to 2018, many of the out-of-state applicants had more
    relevant business experience than the in-state applicants. There
    could have been any number of valid reasons why UDAF
    8. In its second letter to the Board, JLPR noted, as though in
    passing, that one of the members of the Board’s appeals panel
    was employed by a law firm that also represented one of the
    winning applicants. JLPR referred to that issue as “a minor
    example” of a “conflict[] of interest” but did not assert that the
    Board member in question was biased as a result, and did not
    ask that Board member to recuse himself. More to the point, the
    Board member in question was not a member of the Committee;
    at no point during the administrative proceedings before the
    Officer or the Board did JLPR accuse any member of the
    Committee of being specifically or individually biased.
    20190798-CA                     16                 
    2021 UT App 52
    JLPR v. Dep’t of Agriculture and Food
    selected a higher percentage of the out-of-state applicants than
    the in-state applicants, and to the extent any “bias” was based on
    the criteria set forth in the RFP (for example, business
    experience), it would not have been improper. See Utah Code
    Ann. § 63G-6a-1602(4)(b)(iv) (stating that a valid protest for bias
    cannot be grounded in a complaint that there was “a preference”
    for “how well a solicitation response meets criteria in the
    solicitation”). In short, based on the materials submitted to the
    Board, we cannot say that its decision to reject JLPR’s claim of
    bias was arbitrary and capricious, or clearly erroneous.
    ¶27 Third, JLPR complained that the “scoring criteria w[ere]
    not applied correctly or consistently.” See id. § 63G-6a-
    1602(4)(b)(v) (allowing applicants to protest where there is “a
    failure to correctly apply or calculate a scoring criterion”). But
    the only evidence JLPR offered in support of this contention was
    that the evaluators’ individual scores varied a great deal from
    one another.9 As the Officer correctly explained, Utah’s
    administrative code requires Committee members “to exercise
    independent judgment in a manner that is not dependent on
    anyone else’s opinions or wishes.” See Utah Admin. Code R33-7-
    705(1)(a). We agree with the Officer’s assessment that, in the
    course of the Committee’s work, “it is common for evaluators to
    not have the exact same score for each criterion because of their
    independent judgment.” Variable scoring is expected and not
    per se improper. Thus, the presence of variable scoring among
    the six members of the Committee does not, on its own, show
    9. After reviewing the Audit Report, which found evidence of
    the opposite problem—that evaluators had changed their scores
    to bring them more into line with UDAF senior management—
    JLPR changed tack on this issue. After initially arguing, in its
    first brief filed with this court, that the scores were
    “inconsistent,” JLPR argued in its reply brief that the Committee
    members’ scoring had not been variable enough.
    20190798-CA                    17                
    2021 UT App 52
    JLPR v. Dep’t of Agriculture and Food
    impropriety. Because JLPR supported this third claim with no
    other evidence, the Board’s decision to dismiss it was not
    arbitrary and capricious, or clearly erroneous.
    ¶28 Finally, JLPR claimed that all of the identified errors and
    infirmities in the process caused the Committee to give JLPR too
    low a score and some of its competitors too high a score. See
    Utah Code Ann. § 63G-6a-1602(4)(b)(iii) (allowing an applicant
    to protest “an error made by an evaluation committee”). The
    Officer dismissed this claim based on administrative rules that
    disallow protests based on “vague or unsubstantiated claims or
    allegations” that “the protestor should have received a higher
    score” or that “another vendor should have received a lower
    score.” See Utah Admin. Code R33-16-101a(2)(c)(ii)(A), (B). The
    Board affirmed the dismissal, and JLPR does not engage with the
    reasoning of either the Officer or the Board. Accordingly, JLPR
    has not demonstrated that the administrative dismissal of this
    claim was arbitrary and capricious, or clearly erroneous.
    CONCLUSION
    ¶29 In evaluating the Board’s decision to dismiss JLPR’s
    protest, we are limited in our review to the record on appeal: the
    materials submitted to and considered by the Officer and the
    Board in rendering the administrative decision at issue. JLPR’s
    attempt to attach to its briefs new material not contained in the
    administrative record was improper, and we may not consider
    that material. And when we consider the Board’s decision in
    light of the record it had at its disposal at the time it rendered
    that decision, we cannot say that its decision was arbitrary and
    capricious, or clearly erroneous. Accordingly, we decline to
    disturb the Board’s decision dismissing JLPR’s protest.
    20190798-CA                    18                
    2021 UT App 52