State v. Jamieson , 2021 UT App 3 ( 2021 )


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    2021 UT App 3
    THE UTAH COURT OF APPEALS
    STATE OF UTAH,
    Appellee,
    v.
    GARY JAMIESON,
    Appellant.
    Amended Opinion 1
    No. 20150863-CA
    Filed January 7, 2021
    First District Court, Logan Department
    The Honorable Brandon J. Maynard
    No. 121101017
    Emily Adams and Freyja Johnson, Attorneys
    for Appellant
    Sean D. Reyes, Jeanne B. Inouye, and Karen A.
    Klucznik, Attorneys for Appellee
    JUDGE RYAN M. HARRIS authored this Opinion, in which
    JUDGES MICHELE M. CHRISTIANSEN FORSTER and
    DAVID N. MORTENSEN concurred.
    1. This Amended Opinion replaces the Opinion in Case No.
    20150863-CA, issued on December 29, 2017. After our previous
    opinion issued, the State petitioned the Utah Supreme Court for
    certiorari review of this court’s ruling regarding Jamieson’s
    ineffective assistance of counsel claim; the supreme court
    “provisionally granted” the petition, but stayed proceedings
    pending the outcome of State v. Ray, 
    2020 UT 12
    , 
    469 P.3d 871
    ,
    and State v. Scott, 
    2020 UT 13
    , 
    462 P.3d 350
    . Following issuance of
    its opinions in those cases, the supreme court issued an order
    remanding this case back to this court “for further proceedings
    in light of the opinions in Ray and Scott.” After reviewing Ray
    and Scott, as well as supplemental briefing submitted by the
    parties, we issue this Amended Opinion.
    State v. Jamieson
    HARRIS, Judge:
    ¶1     Gary Jamieson downloaded, without authorization, over
    1,400 of his boss’s emails and disseminated them to outside
    parties. He later pled guilty to one count of “computer crimes,” a
    class A misdemeanor. See 
    Utah Code Ann. § 76-6-703
    (1)
    (LexisNexis 2017). The State sought restitution on behalf of his
    employer (Company), the victim of the crime. After holding a
    hearing, the district court calculated complete restitution in the
    amount of $120,378.27, a figure representing, in large part, the
    estimated value of the time Company officials spent dealing
    with the aftereffects of the email download.
    ¶2     Jamieson appeals from the restitution order, and asks us
    to consider two arguments. 2 First, he argues that the district
    court improperly included in its restitution figure at least some
    amount for time spent by Company employees while
    participating in the criminal case (e.g., attending hearings).
    Jamieson did not raise this argument below, but contends that
    the district court plainly erred by including any such amounts in
    2. In his briefing on appeal, Jamieson raised a third argument:
    that his counsel was ineffective for failing to move to withdraw
    Jamieson’s guilty plea after the court had already sentenced him.
    In connection with this argument, Jamieson filed a motion for
    remand, pursuant to rule 23B of the Utah Rules of Appellate
    Procedure, asking this court to remand the case to the district
    court for additional factual findings on the issue. However,
    while this case was pending, the Utah Supreme Court issued its
    decision in State v. Rettig, 
    2017 UT 83
    , 
    416 P.3d 520
    , in which the
    court upheld the constitutionality of Utah’s plea withdrawal
    statute. Id. ¶ 13. That statute requires that “[a] request to
    withdraw a plea of guilty . . . be made by motion before sentence
    is announced.” 
    Utah Code Ann. § 77-13-6
    (2)(b) (LexisNexis
    2017). In light of the supreme court’s decision in Rettig and the
    statute’s plain mandate, Jamieson has since withdrawn this third
    argument as well as his related rule 23B motion.
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    State v. Jamieson
    its calculation. Second, Jamieson asserts that he received
    ineffective assistance of counsel because his attorney failed to
    take issue with the Company CEO’s claim that he had devoted
    553 hours to dealing with the email download.
    ¶3      We find Jamieson’s arguments persuasive. Accordingly,
    we vacate the restitution order and remand the case to the
    district court for a new restitution hearing.
    BACKGROUND
    ¶4     Jamieson was employed by Company as its chief
    engineer. In May 2011, Jamieson contacted another Company
    employee and requested access to the Company Chief Executive
    Officer’s (the CEO) emails. At that time, the CEO was out of the
    country and was not reachable by phone. The employee gave
    Jamieson “remote access to [the CEO’s] computer, bypassing the
    firewall, other network protections and password controls,”
    thereby allowing Jamieson direct access to the CEO’s computer.
    Jamieson had full access to the CEO’s computer for about twenty
    minutes, and in that time period Jamieson printed out several
    hard copy files and downloaded many of the CEO’s emails onto
    a thumb drive. In this fashion, Jamieson obtained “at least” 1,400
    emails comprising some 2,000 printed pages. The emails were
    “very confidential” and included information regarding
    employee compensation, pending business deals, plans to hire a
    competitor’s employees, and communications with other
    industry professionals.
    ¶5     Later, believing that Company was involved in illegal
    activity, Jamieson told the CEO that “I have your email[s],
    they’re very damning, I’m going to take you down.” Jamieson
    disseminated the emails to a federal government agency, federal
    law enforcement officials, and a local news organization.
    Company eventually fired Jamieson.
    ¶6   The State charged Jamieson with one felony count of
    “computer crimes.” See 
    Utah Code Ann. § 76-6-703
    (1)
    20150863-CA                     3                 
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    State v. Jamieson
    (LexisNexis 2017). 3 At a preliminary hearing before a magistrate,
    the CEO was asked how much time he had spent “dealing with
    the fallout from [Jamieson’s] disclosures,” and he responded that
    he had not kept time records, and “wish[ed] [he] could recall
    that.” He gave an “estimate,” however, stating that “on average”
    he had spent “an hour a day . . . over a two-year period.” He
    acknowledged that a lot of the time he spent “was a rehash and
    trying to reconstruct what brought this whole thing on,” and
    attempting to “rehears[e] and re-rehears[e] the sequence of
    events that led to this.” The magistrate bound the case over for
    trial and, after plea negotiations, Jamieson pled guilty to one
    count of “computer crimes” as a class A misdemeanor.
    ¶7     After Jamieson pled guilty, the State sought a total of
    $164,609.77 in restitution. The bulk of this request consisted of
    time spent by the CEO. Indeed, the State asserted that the CEO
    had spent “553 hours (at minimum) . . . reviewing printed
    emails, meeting with local [and federal] counsel, police
    investigators, [and] staff,” and that the value of the CEO’s time
    totaled $110,600. The State also sought $7,500 for time spent by
    three other Company employees, including its vice-president.
    ¶8     The restitution hearing was scheduled and postponed
    several times. The hearing was finally held in September 2015 4
    and, at the hearing, the district court posed direct questions
    about the 553 hours that the CEO claimed to have spent, asking
    Company counsel to “[h]elp me understand the 553 hours.”
    Company counsel proffered the testimony of the CEO and vice-
    president as follows:
    3. The State also charged Jamieson with theft. On Jamieson’s
    motion, the district court severed the theft charge from the other
    charges, and Jamieson later pled guilty to the theft charge in a
    separate case. That case is not at issue in this appeal.
    4. The district court held the sentencing hearing and restitution
    hearing on the same day.
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    [T]he time that they had spent would probably fall
    into one of two pots. The time that was directly
    related to mitigating the damages and time that
    they’d spent dealing with the criminal process in
    general. Because we’ve been in court three or four
    times for this restitution hearing to be continued.
    So I asked them to allocate that . . . . What they
    responded to me was—their initial reaction was
    about 75 percent of [their time] fell into the former
    pot and about 25 percent in the latter.
    The CEO also stated that he “wished he would have kept better
    records related to the time he spent on those [charges].”
    ¶9     The court invited Jamieson’s attorney to ask questions of
    the Company employees. Jamieson’s attorney asked one specific
    question—whether the vice-president was a salaried employee—
    but otherwise declined to examine the Company employees
    whose time was at issue. Specifically, counsel did not take the
    opportunity to question the CEO about his claim that he had
    devoted 553 hours to this case.
    ¶10 A few weeks after the restitution hearing, the district
    court issued a written decision calculating “complete restitution”
    at $120,378.27, a figure that was comprised almost entirely of
    Company employees’ time. The court excluded attorney fees
    from the calculation, but did not make any attempt to separate
    and exclude Company employees’ time spent attending to the
    criminal proceedings. The court credited the CEO with spending
    553 hours on the matter, and calculated the value of the CEO’s
    time at $110,600, exactly as the State requested. Likewise, the
    court granted the State’s request, in its entirety, regarding the
    other employees’ time, valuing that time at $7,500. After taking
    Jamieson’s finances into account, the court ordered Jamieson to
    pay $90,000, acknowledging that “the complete restitution in this
    case is larger than the [c]ourt-ordered restitution.”
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    ¶11 In addition to the restitution order, the district court
    sentenced Jamieson to a term of 365 days in jail, with 335 days
    suspended. The court also imposed a probationary term of
    thirty-six months on Jamieson, with the payment of court-
    ordered restitution as one of the conditions of probation.
    ISSUES AND STANDARDS OF REVIEW
    ¶12 Neither of the arguments Jamieson raises on appeal were
    preserved in the district court. “When a party fails to raise and
    argue an issue in the [district] court, it has failed to preserve the
    issue, and an appellate court will not typically reach that issue
    absent a valid exception to preservation.” State v. Johnson, 
    2017 UT 76
    , ¶ 15, 
    416 P.3d 443
    . Jamieson asks us to consider his
    arguments on appeal under the plain error and ineffective
    assistance of counsel exceptions to the preservation requirement.
    See id. ¶ 19 (noting that plain error and ineffective assistance of
    counsel are exceptions to the preservation rule).
    ¶13 Jamieson first argues that the district court plainly erred
    by including in its restitution calculation monetary damages for
    time the CEO and vice-president spent related to the criminal
    litigation. Even where an issue is preserved below, “a reviewing
    court will not disturb a district court’s [restitution]
    determination unless the court exceeds the authority prescribed
    by law or abuses its discretion.” State v. Laycock, 
    2009 UT 53
    ,
    ¶ 10, 
    214 P.3d 104
    . To the extent that the district court made legal
    determinations in connection with its restitution analysis, we
    review those legal determinations for correctness. See State v.
    Brooks, 
    908 P.2d 856
    , 858–59 (Utah 1995) (“The standard of
    review for a simple legal interpretation of a rule or statute is
    correctness.”). To prevail under the plain error standard,
    Jamieson must demonstrate that (1) an error exists; (2) the error
    should have been obvious to the district court; and (3) the error
    harmed him, “i.e., absent the error, there is a reasonable
    likelihood of a more favorable outcome for the appellant.” State
    v. Bond, 
    2015 UT 88
    , ¶ 15, 
    361 P.3d 104
     (quotation simplified).
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    State v. Jamieson
    ¶14 Second, Jamieson argues that his trial attorney was
    constitutionally ineffective for failing to challenge the amount of
    time the CEO allegedly spent addressing the aftereffects of the
    email download. A claim for ineffective assistance of counsel
    raised for the first time on appeal presents a question of law,
    which we review for correctness. State v. Kozlov, 
    2012 UT App 114
    , ¶ 28, 
    276 P.3d 1207
    .
    ANALYSIS
    I
    ¶15 Jamieson first argues that the district court plainly erred
    by including in its restitution calculation at least some amount of
    time spent by Company employees in addressing the criminal
    litigation. We agree.
    ¶16 The Crime Victims Restitution Act (the Act) 5 provides
    that “[w]hen a defendant enters into a plea disposition or is
    convicted of criminal activity that has resulted in pecuniary
    damages, . . . the court shall order that the defendant make
    restitution to victims.” 
    Utah Code Ann. § 77
    -38a-302(1)
    (LexisNexis 2017). The Act defines restitution as “full, partial, or
    nominal payment for pecuniary damages to a victim.” 
    Id.
     § 77-
    38a-102(11). At the time Jamieson pled guilty, the Act defined
    “pecuniary damages” as follows:
    all demonstrable economic injury, whether or not
    yet incurred, including those which a person could
    recover in a civil action arising out of the facts or
    events constituting the defendant’s criminal
    activities and includes . . . lost earnings and
    5. The Act, in its entirety, is codified at Utah Code Annotated
    sections 77-38a-101 to -601 (LexisNexis 2017).
    20150863-CA                     7                  
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    medical expenses, but excludes punitive           or
    exemplary damages and pain and suffering.
    
    Id.
     § 77-38a-102(6) (2015). 6
    ¶17 There are two types of restitution: “complete restitution”
    and “court-ordered restitution.” “Complete restitution” is “a
    calculation of the restitution necessary to compensate [a victim]
    for all losses caused.” State v. Brown, 
    2014 UT 48
    , ¶ 21, 
    342 P.3d 239
     (quotation simplified). “Court-ordered restitution” is “a
    subset of complete restitution that, among other things, takes
    into account the defendant’s circumstances.” 
    Id.
     (quotation
    simplified). “Where facts do not provide a full evidentiary
    foundation” for a restitution calculation, “the court must base its
    determination on the best information available.” State v.
    Laycock, 
    2009 UT 53
    , ¶ 23, 
    214 P.3d 104
    ; see also 
    Utah Code Ann. § 77
    -38a-203(1)(c) (LexisNexis 2017) (“The inability, failure, or
    refusal of the crime victim to provide all or part of the requested
    information shall result in the court determining restitution
    based on the best information available.”).
    ¶18 Jamieson wisely does not dispute that a restitution award
    can include amounts intended to reimburse crime victims for
    time spent attempting to mitigate the deleterious effects of the
    crime visited upon them. See State v. Birkeland, 
    2011 UT App 227
    ,
    ¶ 9, 
    258 P.3d 662
     (“The value of labor necessitated by another’s
    culpable conduct has been recognized as a form of economic
    injury that is amenable to inclusion in a restitution award.”),
    overruled on other grounds by State v. Ogden, 
    2018 UT 8
    , 
    416 P.3d 1132
    ; see also 
    Utah Code Ann. § 77
    -38a-102(6) (“lost earnings” are
    6. The Act’s definition of “pecuniary damages” was amended in
    2016 and now expressly includes “travel expenses reasonably
    incurred as a result of participation in criminal proceedings.”
    
    Utah Code Ann. § 77
    -38a-102(6) (LexisNexis 2017). In this
    opinion, we apply the 2015 version of the Act’s definition of
    “pecuniary damages.”
    20150863-CA                       8               
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    State v. Jamieson
    included as part of “pecuniary damages”). Instead, Jamieson
    points out that, at least under the law in effect at the time of the
    district court’s restitution order, any time that Company
    employees spent attending to the criminal proceedings could not
    be included in a restitution order as a matter of law, see Brown,
    
    2014 UT 48
    , ¶ 23, and argues as a factual matter that the district
    court’s restitution order in this case improperly included at least
    some amount of time that falls into this category.
    ¶19 Jamieson’s legal argument is correct. In Brown, our
    supreme court noted the “longstanding, well-settled rule” that
    “forecloses recovery of costs or expenses incurred in the
    maintenance of, or related to, litigation.” 
    Id.
     In that case, the
    victim asked the district court to include in its restitution order
    $1,228 for lost wages and travel costs incurred by the victim and
    her mother to attend hearings “[d]uring the criminal
    proceedings.” 
    Id.
     ¶¶ 6–8. The district court denied the request,
    and the supreme court affirmed. The court cited the then-current
    statutory definition of “pecuniary damages” available as part of
    a restitution order, which, as noted, limited the damages to those
    “which a person could recover in a civil action arising out of the
    facts or events constituting the defendant’s criminal activities.”
    Id. ¶ 22 (quoting 
    Utah Code Ann. § 77
    -38a-102(6)). The court
    observed that the victim and her mother “would not be eligible
    to recover the lost wages or travel costs that were requested in
    this case” in the context of a “civil tort action against Brown
    arising out of his criminal activity.” Id. ¶ 23. Accordingly, the
    court held that “the lost wages and expenses requested for [the
    victim] and her mother are not ‘pecuniary damages’
    compensable as an element of restitution.” Id. ¶ 24.
    ¶20 In response, the State acknowledges Brown, but asserts
    that its holding is limited to situations where a victim appears at
    a hearing voluntarily, and does not apply when a crime victim is
    compelled by subpoena to participate in the criminal
    proceeding. In support of this argument, the State points to the
    Brown court’s reliance on section 914 of the Restatement (Second)
    of Torts. See id. ¶ 23. That Restatement section sets forth the
    20150863-CA                     9                  
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    State v. Jamieson
    general rule that expenses incurred in maintenance of litigation
    are not recoverable, but in its second subsection it provides an
    exception for attorney fees, experts, and loss of time incurred in
    bringing or defending a suit against a third party in order to
    protect one’s interests as a result of the tortfeasors’ actions. See
    Restatement (Second) of Torts § 914 (Am. Law Inst. 1979). On the
    facts of this case, the State’s reliance on this Restatement
    provision is misplaced.
    ¶21 The full text of the relevant subsection of that Restatement
    provision reads as follows:
    One who through the tort of another has been
    required to act in the protection of his interests by
    bringing or defending an action against a third
    person is entitled to recover reasonable
    compensation for loss of time, attorney fees and
    other expenditures thereby suffered or incurred in
    the earlier action.
    Id. § 914(2). The comment to this subsection makes clear that this
    provision applies only if a prior tort (e.g., Jamieson’s crime)
    caused a person to become a party to a subsequent suit by or
    against a third party: “The rule stated in [subsection 914(2)]
    applies when the preceding action was brought against the
    present plaintiff [e.g., Company] either by a third person or by
    the state, and also when the present plaintiff has been led by the
    defendant’s tort [e.g., Jamieson’s crime] to take legal proceedings
    against a third person.” See id. § 914 cmt. b. The illustrations to
    the comment show that subsection 914(2) is applicable, in this
    context, only when the victim of a prior crime becomes
    embroiled in a subsequent suit as a result of that crime. See id.
    § 914 illustrations. Here, no third party has brought any
    subsequent action against Company seeking damages for harm
    Jamieson caused, and Company has not instituted any such
    litigation itself. Thus, subsection 914(2) is inapplicable.
    20150863-CA                     10                 
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    State v. Jamieson
    ¶22 The State provides no additional support for its
    contention that the rule set forth in Brown—that crime victims
    and their families are not permitted to include in restitution
    awards time spent attending to the underlying criminal
    proceedings, see 
    2014 UT 48
    , ¶ 23—should be varied in instances
    where a crime victim is compelled by subpoena to participate in
    the criminal case. We note that witnesses compelled to appear in
    court pursuant to subpoena are, at least nominally, compensated
    for their time, and although such fees often do not completely
    cover a witness’s expenses, they do provide some level of
    reimbursement for a subpoenaed witness’s time. See Utah Code
    Ann. § 78B-1-119(1)(a) (LexisNexis 2018) (mandating that
    witnesses “required . . . to attend a trial court of record” are
    entitled to receive “$18.50 for the first day of attendance and $49
    per day for each subsequent day of attendance”). Certainly, in a
    civil case arising out of Jamieson’s crime, the question of
    Company’s ability to recover for its own employees’ time would
    not turn on whether those employees were compelled to appear
    by subpoena. In short, we are aware of no reason why a
    subpoenaed witness should be treated any differently than a
    non-subpoenaed witness for the purpose of calculating
    pecuniary damages for restitution.
    ¶23 We conclude, therefore, that the rule announced in Brown
    applies with equal force to witnesses compelled to participate in
    criminal proceedings pursuant to subpoena as it does to non-
    subpoenaed witnesses. Accordingly, any time that Company
    employees spent attending to the proceedings in the State’s
    prosecution of Jamieson—regardless of whether they appeared
    pursuant to subpoena—is not compensable as restitution under
    the statute in effect at the time.
    ¶24 And as near as we can tell on the record before us,
    Jamieson’s factual assertions—that the court’s restitution order
    includes at least some amount for time Company employees
    spent attending hearings in the criminal case—are correct as
    well. The only evidence before the district court was Company
    counsel’s proffer that “about 75 percent” of the requested hours
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    State v. Jamieson
    were spent “mitigating the damages” sustained by Jamieson’s
    email download, and that “about 25 percent” of the requested
    hours were spent “dealing with the criminal process in general.”
    It is not entirely clear from the record what is included in the
    latter “25 percent” category, but in the very next sentence
    following his description of that category, Company counsel
    stated that this category was necessary “[b]ecause we’ve been in
    court three or four times for this restitution hearing to be
    continued.” The clear inference—and perhaps the only
    inference—that must be drawn from this statement is that the
    time Company employees spent attending hearings in the
    criminal case, including the oft-rescheduled restitution hearing,
    was included in the latter “25 percent” category.
    ¶25 It is, of course, not clear on this record whether all of the
    hours in the “25 percent” category were incurred attending court
    hearings or otherwise participating in the criminal case. But this
    question is beside the point. If even any of the time included in
    the “25 percent” category was time spent attending hearings in
    the criminal case, the calculation is erroneous. And it is clear that
    at least some time that falls in this category was indeed included.
    The district court did not undertake any analysis designed to
    ascertain how many of the hours that Company was requesting
    be included in the restitution order were hours spent attending
    to the criminal proceedings, and to then exclude those hours
    from the calculation. The district court’s failure to undertake this
    analysis was error.
    ¶26 Here, however, because Jamieson failed to raise this issue
    below, Jamieson must show more than error—he must show that
    the error was plain. In order to succeed in that endeavor,
    Jamieson must also show that the error should have been
    obvious to the district court, and that he was harmed by the
    error. See State v. Bond, 
    2015 UT 88
    , ¶ 15, 
    361 P.3d 104
    . We
    conclude that Jamieson has made the necessary showing.
    ¶27 “For an error to be obvious to the [district] court, the
    party arguing for the exception to preservation must show that
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    the law governing the error was clear or plainly settled at the
    time the alleged error was made.” State v. Johnson, 
    2017 UT 76
    ,
    ¶ 21, 
    416 P.3d 443
     (quotation simplified). In this case, the
    relevant rule had been articulated by our supreme court in
    Brown over a year before the district court entered its restitution
    order. See 
    2014 UT 48
    , ¶ 23. Indeed, the district court was clearly
    aware of Brown: in its written decision calculating the restitution
    amount, the court not only cited Brown, it cited the very
    paragraph in Brown where the rule is found.
    ¶28 And Jamieson was clearly harmed by the inclusion, in
    calculation of complete restitution, of amounts reimbursing
    Company for time its employees spent attending to the criminal
    proceedings: he is now liable for at least some amount of
    complete restitution that should not have been awarded. If the
    district court had undertaken the analysis required by Brown, it
    would have reduced its complete restitution order by whatever
    amount it determined represented time spent by Company
    employees attending hearings or otherwise participating in the
    criminal case. Because the restitution amount imposed upon
    Jamieson was higher than it should have been, Jamieson was
    clearly harmed. 7
    ¶29 Accordingly, Jamieson has succeeded in demonstrating
    that the district court plainly erred by including at least some
    improper amounts in its restitution order.
    7. Jamieson correctly points out that he would still sustain harm
    from an inaccurate computation of complete restitution, even if
    the court-ordered restitution amount would remain unaffected by
    the inaccuracy. Under Utah law, even though a defendant is
    obligated as part of the criminal case to pay only court-ordered
    restitution, a defendant is liable civilly for payment of the (often
    higher) complete restitution amount. See 
    Utah Code Ann. § 77
    -
    38a-401 (LexisNexis 2017).
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    State v. Jamieson
    II
    ¶30 Jamieson next argues that his counsel was constitutionally
    ineffective for failing to challenge the State’s assertion that the
    CEO had spent 553 hours attempting to address the email
    download. We agree with this argument as well.
    ¶31 The Sixth Amendment to the United States Constitution
    provides that criminal defendants are entitled “to have the
    Assistance of Counsel for [their] defence.” U.S. Const. amend.
    VI. A criminal defendant’s right to effective assistance applies to
    privately retained counsel, Cuyler v. Sullivan, 
    446 U.S. 335
    , 344
    (1980), and applies at all critical stages of a criminal proceeding,
    including restitution hearings where restitution is ordered as
    part of a sentence that includes actual or suspended jail time,
    State v. Cabrera, 
    2007 UT App 194
    , ¶¶ 11–14, 
    163 P.3d 707
    . Here,
    the district court sentenced Jamieson to a term of 365 days in jail,
    with 335 days suspended. Because the district court sentenced
    Jamieson to actual as well as suspended jail time, he was entitled
    to effective assistance of counsel at the restitution hearing. See 
    id.
    ¶32 To establish that his trial counsel was constitutionally
    ineffective, Jamieson must establish that (1) his counsel’s
    performance was deficient, and (2) this “deficient performance
    prejudiced the defense” by giving rise to “a reasonable
    probability that, but for counsel’s unprofessional errors, the
    result of the proceeding would have been different.” Strickland v.
    Washington, 
    466 U.S. 668
    , 687, 694 (1984). We discuss, in turn,
    each part of this two-prong test.
    A
    ¶33 To determine whether counsel’s performance was
    deficient under the first part of the test, we apply “the deficiency
    standard announced in Strickland” and ask whether counsel’s
    actions “fell below an objective standard of reasonableness.” See
    State v. Scott, 
    2020 UT 13
    , ¶ 31, 
    462 P.3d 350
     (quotation
    simplified); see also Archuleta v. Galetka, 
    2011 UT 73
    , ¶ 38, 267
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    State v. Jamieson
    P.3d 232 (“To prevail, a defendant must show . . . that his
    counsel rendered a deficient performance in some demonstrable
    manner,” and that counsel’s “performance fell below an
    objective standard of reasonable professional judgment.”
    (quotation simplified)). One factor courts examine, in evaluating
    whether an attorney performed deficiently, is whether the
    attorney had a strategic reason for taking the action in question.
    See Scott, 
    2020 UT 13
    , ¶ 35 (stating that “the performance inquiry
    will often include an analysis of whether there could have been a
    sound strategic reason for counsel’s actions”). If the court
    determines that the attorney had a valid strategic reason for his
    actions, then “it follows that counsel did not perform
    deficiently.” Id.; see also State v. Ray, 
    2020 UT 12
    , ¶ 34, 
    469 P.3d 871
     (“If it appears counsel’s actions could have been intended to
    further a reasonable strategy, a defendant has necessarily failed
    to show unreasonable performance.”).
    ¶34 But our supreme court has clarified that, despite some
    language to the contrary in prior case law, the “converse is not
    true.” Ray, 
    2020 UT 12
    , ¶ 34. A court’s determination that an
    attorney did not have a valid strategic reason for his actions does
    not automatically lead to the conclusion that the attorney
    performed deficiently. Id.; see also Scott, 
    2020 UT 13
    , ¶ 36 (“[E]ven
    where a court cannot conceive of a sound strategic reason for
    counsel’s challenged conduct, it does not automatically follow
    that counsel was deficient.”). In that situation, the court still
    must “ask whether, in light of all the circumstances, the attorney
    performed in an objectively reasonable manner.” Ray, 
    2020 UT 12
    , ¶ 34 (quotation simplified); see also Scott, 
    2020 UT 13
    , ¶ 36
    (“[E]ven if a court concludes that counsel made an error, the
    ultimate question is always whether, considering all the
    circumstances, counsel’s acts or omissions were objectively
    unreasonable.”).
    ¶35 In certain circumstances, there can be valid tactical
    reasons for counsel to decide not to challenge the State’s
    requested restitution amount. For instance, counsel might
    believe that the requested amount is quite reasonable, and that
    20150863-CA                     15                  
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    State v. Jamieson
    challenging the requested amount could expose the defendant to
    the risk that the court might order an amount even higher than
    the amount the State requests. See, e.g., State v. Daniels, 
    2014 UT App 230
    , ¶ 10, 
    336 P.3d 1074
     (determining that counsel had a
    valid tactical reason for stipulating to a certain restitution
    amount, because “counsel might very reasonably have
    concluded that his client risked restitution liability in excess of”
    the stipulated amount). Alternatively, where restitution is
    computed before (or contemporaneously with) sentencing,
    counsel might believe that challenging the requested restitution
    amount may exhibit a lack of contrition by the defendant, which
    could cause a sentencing judge to impose a harsher sentence or
    higher court-ordered restitution amount. See, e.g., State v.
    Beckstrom, 
    2013 UT App 186
    , ¶ 15, 
    307 P.3d 677
     (observing that
    stipulating to the amount of complete restitution put the
    defendant in a “contrite position” where she “might have had a
    better chance of convincing the judge to not impose the full
    amount of complete restitution as court-ordered restitution”); see
    also Daniels, 
    2014 UT App 230
    , ¶ 10 (stating that “counsel may
    have thought that it might play well for [the] [d]efendant to
    accept a restitution award in excess of the damages for which he
    admitted he was ‘absolutely responsible’”).
    ¶36 In this case, however, neither of these tactical reasons
    existed. First, there is no evidence in the record to suggest that
    the court would have had any basis to increase the number of
    hours above 553 had Jamieson’s counsel questioned the CEO.
    The State’s initial request for the CEO’s time was 553 hours, and
    the State presented no evidence to support any higher figure.
    This case therefore differs from Daniels, where there was a risk,
    based on a “revised damage estimate” as well as on the potential
    that the defendant would be asked to pay restitution for damage
    caused by his co-defendants, that the defendant might be
    ordered to pay a higher restitution amount if he withdrew his
    stipulation to a certain amount. See 
    2014 UT App 230
    , ¶¶ 4, 10.
    Here, Jamieson was the only perpetrator, and neither the State
    nor Company ever asked for any figure higher than 553 hours for
    the CEO’s time. There does not appear to have been any
    20150863-CA                     16                 
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    State v. Jamieson
    appreciable risk that a higher figure might have been imposed if
    counsel took the opportunity to question the CEO.
    ¶37 Second, there was no risk in this case that Jamieson might
    have been subject to a stiffer overall sentence if he had
    questioned the CEO, for the simple reason that the district court
    sentenced Jamieson minutes before considering restitution-
    related issues. Thus, at the time Jamieson’s counsel had to decide
    whether or not to question the CEO, there was no risk that
    Jamieson might have been subject to additional jail time or more
    onerous probation conditions.
    ¶38 The only issue that remained open at the time the CEO’s
    testimony was proffered was the restitution amount itself. As
    noted above, there was no appreciable risk of questioning
    resulting in a finding of more than 553 hours, since that was the
    entire amount the State asked for. The only risk that remained
    may have been a concern that the district court would view the
    questioning as a lack of contrition and impose a higher court-
    ordered restitution amount. But on the facts of this case, it is
    clear that defense counsel did not choose to employ a strategy of
    simply stipulating to the State’s requested amount of complete
    restitution in hopes of appearing contrite. Instead, Jamieson and
    his counsel made the decision to contest the State’s requested
    restitution amounts by arguing that Company “didn’t lose any
    money” and “had no pecuniary loss.” Thus, we need not
    speculate about whether defense counsel, in choosing not to
    question the CEO about the 553 hours, was attempting to further
    a strategy of attempting to appear contrite, when that is a
    strategy that counsel clearly chose not to adopt here.
    ¶39 In the end, we are unable to conceive of any valid tactical
    or strategic reason that Jamieson’s attorney might have had for
    not questioning the CEO about his claim that he spent 553 hours
    attempting to address Jamieson’s illegal email download.
    However, that does not end our analysis. Under Strickland, as
    clarified in Ray and Scott, we must proceed to determine
    whether, even in the absence of any valid tactical purpose for
    20150863-CA                    17                 
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    State v. Jamieson
    counsel’s actions, counsel nevertheless acted in an objectively
    reasonable manner in light of all the circumstances. See Scott,
    
    2020 UT 13
    , ¶ 36; Ray, 
    2020 UT 12
    , ¶ 34. And we conclude that
    counsel did not act in an objectively reasonable manner. Under
    the circumstances presented here, an attorney providing an
    objectively reasonable level of assistance would have conducted
    at least some cross-examination of the CEO regarding his claim
    that he spent 553 hours on matters related to Jamieson’s actions.
    ¶40 In the context of this particular restitution hearing, the
    CEO’s claim to have spent 553 hours attending to the aftereffects
    of Jamieson’s crime was extremely important: it comprised the
    clear majority of the State’s claimed restitution amount, and
    itself constituted a six-figure claim. This claim was unsupported
    by any documentation, and instead was based entirely on the
    CEO’s unclear recollection and rough “estimate” that he had
    spent an hour a day for a two-year period. The CEO’s time claim
    contrasted starkly with the time claim submitted by Company’s
    vice-president, the employee who was initially tasked with
    reviewing the emails Jamieson had taken and assessing the
    potential damage; that employee spent only sixty hours on the
    matter. And the district court expressed particular interest in
    how the 553-hour figure was derived, asking Company counsel
    to “[h]elp me understand the 553 hours.”
    ¶41 In sum, we conclude that Jamieson’s trial counsel had no
    valid tactical reason not to follow up on the 553-hour figure, and
    that a reasonable attorney would have done so. Accordingly,
    Jamieson’s counsel was objectively deficient by not questioning
    the CEO about the 553 hours.
    B
    ¶42 In evaluating prejudice under the second part of the test,
    we assess whether there exists a reasonable probability that the
    case would have had a different outcome had trial counsel not
    performed deficiently. See State v. Garcia, 
    2017 UT 53
    , ¶¶ 34–38,
    
    424 P.3d 171
    ; see also State v. Beckstrom, 
    2013 UT App 186
    , ¶ 13,
    20150863-CA                    18                 
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    State v. Jamieson
    
    307 P.3d 677
     (stating that, in order to establish prejudice, a
    litigant must show “that ‘but for counsel’s unprofessional errors,
    the result of the proceeding would have been different’”
    (quoting Strickland, 
    466 U.S. at 694
    )). “A reasonable probability is
    a probability sufficient to undermine confidence in the outcome”
    of the proceeding. Strickland, 
    466 U.S. at 694
    . In assessing
    whether a defendant has met this standard, we “consider the
    totality of the evidence before the judge or jury and then ask if
    the defendant has met the burden of showing that the decision
    reached would reasonably likely have been different absent the
    errors.” Garcia, 
    2017 UT 53
    , ¶ 28 (quotation simplified).
    ¶43 And we are confident that the result of the restitution
    hearing would likely have been different if counsel had chosen
    to press the State and Company about the 553 hours. Despite the
    district court’s stated interest in a breakdown of how the 553-
    hour figure was derived, very little additional information was
    provided in the State’s restitution request or at the restitution
    hearing. During the hearing, the court twice asked the State and
    Company counsel to “help me understand” where the figure
    came from, but the only “help” the court received in answer to
    this question was a statement from the CEO that he “wished [he]
    would have kept better records,” and a reference to a written
    exhibit stating that the 553 hours had been spent “reviewing
    printed emails, meeting with local [and federal] counsel, police
    investigators, and staff.”
    ¶44 The State asserts that the record is “silent” as to what the
    CEO would have said, on cross-examination, and contends that
    Jamieson therefore cannot show prejudice. See Scott, 
    2020 UT 13
    ,
    ¶¶ 38, 45–46 (holding that, where the record contained “no
    information about what [the] evidence would have been,” the
    defendant could not demonstrate prejudice). But here, the record
    is not silent. At the preliminary hearing—which had been
    conducted by a magistrate, not the judge who presided over the
    restitution hearing—the CEO explained that the 553-hour figure
    was based on his assertion that “on average [he] had spent an
    hour a day, even now, on this matter. That’s going over a two-
    20150863-CA                     19                 
    2021 UT App 3
    State v. Jamieson
    year period.” But these figures were rough estimates—not
    discrete facts corroborated through other credible evidence, such
    as logged time sheets. While Company was under no obligation
    to log this information with meticulous detail, the evidence
    supporting the 553-hour figure, as explained at the preliminary
    hearing, was sketchy at best, and would likely have been fruitful
    ground for cross-examination. Had the CEO been cross-
    examined, additional information from the preliminary hearing
    could have been provided to the restitution judge, which
    information could have been used to cast additional doubt on
    the merits of the restitution claim.
    ¶45 Under the circumstances, our confidence in the outcome
    of the restitution hearing is undermined, and we conclude that
    there is a reasonable probability that the court would have
    reduced the number of hours if counsel had taken the
    opportunity to press the State and the CEO on this point.
    ¶46 In sum, Jamieson’s trial counsel’s performance was
    objectively deficient, and but for that deficient performance,
    Jamieson likely would have received a better outcome.
    Therefore, his trial counsel provided constitutionally ineffective
    assistance. See State v. Ison, 
    2004 UT App 252
    , ¶ 14, 
    96 P.3d 374
    (explaining that a defendant has received constitutionally
    ineffective assistance of counsel when an attorney’s acts “fall
    below the standard of reasonable professional assistance” and
    that “counsel’s error prejudiced the defendant, i.e., that but for
    the error, there is a reasonable probability that the [outcome]
    would have been more favorable to the defendant” (quotation
    simplified)); see also People v. Pangan, 
    152 Cal. Rptr. 3d 632
    , 639
    (Cal. Ct. App. 2013) (concluding that trial counsel was ineffective
    for failing to challenge a restitution award based on the time
    value of money); State v. Hassan, 
    336 P.3d 99
    , 105 (Wash. Ct.
    App. 2014) (concluding that trial counsel was ineffective for
    failing to object to the prosecution seeking a restitution award
    when “there was no evidence to support” the award and “there
    was no conceivable tactical reason not to object”).
    20150863-CA                    20                 
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    State v. Jamieson
    CONCLUSION
    ¶47 We agree with Jamieson that the district court plainly
    erred in including in its restitution order at least some amount of
    time spent by Company employees in addressing the criminal
    litigation. We also agree with Jamieson that his trial counsel was
    ineffective for failing to challenge the 553 hours the CEO claimed
    to have spent mitigating damages.
    ¶48 Accordingly, we vacate the restitution order and remand
    the case to the district court to hold a new restitution hearing
    and to recalculate complete restitution (and, if necessary, court-
    ordered restitution) in a manner consistent with this opinion.
    20150863-CA                    21                 
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