Cook v. Department of Commerce , 782 Utah Adv. Rep. 50 ( 2015 )


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    2015 UT App 64
    _________________________________________________________
    THE UTAH COURT OF APPEALS
    MONICA CECILIA COOK,
    Petitioner,
    v.
    DEPARTMENT OF COMMERCE,
    DIVISION OF OCCUPATIONAL AND PROFESSIONAL
    LICENSING, AND BOARD OF NURSING,
    Respondents.
    Opinion
    No. 20130974-CA
    Filed March 19, 2015
    Original Proceeding in this Court
    David S. Cook, Attorney for Petitioner
    Sean D. Reyes and Nancy L. Kemp, Attorneys
    for Respondents
    JUDGE KATE A. TOOMEY authored this Opinion, in which JUDGES
    J. FREDERIC VOROS JR. and MICHELE M. CHRISTIANSEN concurred.
    TOOMEY, Judge:
    ¶1     Monica Cecilia Cook challenges the Department of
    Commerce’s decision to revoke her Advanced Practice
    Registered Nurse (APRN) license, revoke her license to prescribe
    and administer controlled substances, and fine her $5,000 for
    unprofessional conduct. We approve the decision as to the
    unprofessional-conduct determination and the fine, but we set
    aside the Department’s revocation of her licenses.
    Cook v. Department of Commerce
    BACKGROUND
    ¶2      In 2005, the National Certification Corporation (the NCC)
    certified Cook as a Woman’s Health Care Nurse Practitioner.
    The same year, Cook applied to the Division of Occupational
    and Professional Licensing (DOPL) for an APRN license and a
    license to administer and prescribe controlled substances. In
    completing her application for licensure, Cook stated that her
    national certification would expire March 31, 2008, and attested
    that she had read and understood Utah’s Nurse Practice Act
    Rule. By so attesting, Cook indicated her understanding that
    ‚disciplinary action may be taken against [her] license for
    unlawful or unprofessional conduct.‛
    ¶3     Between 2005 and 2012, Cook regularly took continuing
    medical education (CME) courses but failed to submit proof of
    her CME to the NCC to renew her national certification.1 As a
    result, Cook’s NCC certification expired on March 31, 2008.
    Although national certification was required for relicensing in
    Utah and her national certification had expired, in January 2010
    and again in January 2012, Cook renewed her APRN license and
    her license to administer and prescribe controlled substances
    through DOPL’s online renewal application.
    ¶4     In each online license renewal application, Cook reviewed
    and affirmed the following statements:
    I am qualified in all respects for the renewal or
    reinstatement of this license;
    1. Cook is not required to submit CME certificates to DOPL to
    renew her APRN license or her license to administer and
    prescribe controlled substances, but she must retain those
    certificates in case of an audit.
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    Cook v. Department of Commerce
    To the best of my knowledge, the information
    contained in this application is complete and
    correct, and is free of fraud, misrepresentation,
    or omission of material fact;
    ...
    In accordance with Subsection R156-31b-
    303(3)(b) [of the Utah Administrative Code],
    you must have National Certification in your
    specialty area of practice . . . ;
    By selecting ‚Continue‛ you hereby certify that
    you have completed or will complete all
    renewal requirements . . . before the expiration
    or reinstatement of your current license; and
    Please note that false, misleading, or
    fraudulent submittal may result in loss of
    licensure, criminal prosecution or both and is
    subject to audit. Additionally, [DOPL] reserves
    the right to initiate action at any time against a
    licensee     who       did     not    meet    the
    renewal/reinstatement requirements at the
    time the license was issued.
    ¶5      In November 2011, Cook contacted the NCC to inquire
    about the status of her national certification. 2 In early 2012,
    Cook’s employment ended because she was not nationally
    certified. On April 2, 2012, Cook wrote a letter to the Board of
    2. It is unclear from the record when Cook actually became
    aware that her national certification had expired.
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    Cook v. Department of Commerce
    Nursing (the Board)3 relinquishing her APRN license and
    informing the Board that she had recently learned she had
    inadvertently allowed her NCC certification to expire, not
    realizing she needed to renew it. She wrote, ‚I understand that
    the Board of Nursing may assess me with a citation or fine for
    my situation. I am willing to pay any such reasonable penalty as
    I am at fault . . . .‛
    ¶6      In June 2012, DOPL filed a Verified Petition and Notice of
    Agency Action, alleging that Cook had engaged in
    unprofessional conduct by falsely attesting that she was
    nationally certified when she renewed her APRN license. Cook
    filed an answer alleging that DOPL improperly delegated its
    duties to the NCC, violated her constitutional rights, failed to
    properly comply with its duties to notify her of the national
    certification requirement, and lacked the authority to fine her for
    unprofessional conduct. Additionally, the answer stated that
    Cook believed she had current national certification because she
    had taken the required CME courses.
    ¶7     Although Cook raised constitutional concerns during a
    telephonic prehearing conference, the Administrative Law Judge
    (ALJ) limited the issues to be heard by the Board to (1) whether
    Cook’s actions constituted grounds for sanctioning her, (2)
    whether Cook’s state of mind constituted a mitigating
    circumstance, and (3) what sanction, if any, should be imposed.
    3. The Board undertakes the duties specified in Utah Code
    sections 58-1-202 and -203, which include recommending to
    DOPL the minimum standards for educational programs,
    qualifying a person for licensing or certification, and advising
    DOPL in its investigations. 
    Utah Code Ann. § 58
    -31b-201
    (LexisNexis 2012); 
    id.
     §§ 58-1-202, -203.
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    Cook v. Department of Commerce
    ¶8     Following a hearing, the Board made recommendations
    which the DOPL director later adopted. DOPL issued an order
    concluding that Cook had engaged in unprofessional conduct by
    allowing her national certification to expire and then submitting
    two applications attesting she was qualified in all respects for
    renewal of her APRN license. The order fined Cook $5,000 and
    revoked her APRN license and her license to prescribe and
    administer controlled substances. Thereafter, consistent with its
    normal business procedures, DOPL published its adverse action
    against Cook’s license in two national databanks and in DOPL’s
    disciplinary newsletter.
    ¶9     Cook requested agency review on April 15, 2013.4
    Additionally, on August 30, 2013, DOPL notified Cook that a
    conditional APRN license would be issued pending the outcome
    of agency review.5 But in September 2013, after reviewing
    DOPL’s decision to sanction Cook by revoking her licenses and
    fining her, the Department affirmed DOPL’s Amended Order.
    The Department adopted the Board’s findings as conclusive,
    including the following:
    [T]he requirements for renewing an NCC
    certification are taught and discussed in the
    4. Cook first requested agency review on September 17, 2012, but
    DOPL filed a Motion for Additional Relief and a motion to
    remand for the limited purpose of reopening the record to add a
    more accurate and complete list of questions Cook answered in
    connection with her online renewal of her licenses. DOPL issued
    a new order adopting the Board’s amended findings on March
    15, 2013.
    5. On August 23, 2012, DOPL granted Cook’s application for a
    license as a registered nurse. Cook has also regained certification
    with the NCC, and now meets the APRN licensing requirements.
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    Cook v. Department of Commerce
    associated pre-certification education. Each
    individual who is awarded a certification is
    given a handbook that details the process for
    submitting a renewal application to the NCC.
    The NCC maintains a website where the
    process and requirements are posted for easy
    reference. In addition, the NCC sends each
    certification holder a renewal reminder, using
    the address of record, prior to the date of
    expiration . . . .
    The Department also found that DOPL
    properly met its obligations to send out
    renewal notices to [Cook]. [Cook] failed to
    establish that the sanction of revocation and a
    $5,000.00 fine was unreasonable or arbitrary or
    capricious. [Cook] received due process rights
    of notice and opportunity to be heard.
    Challenges to the constitutionality of a statute
    must be deferred to the Courts. [Cook] failed to
    properly preserve remaining issues for agency
    review. Finally, [Cook] has failed to establish
    any basis for her request for an apology from
    [DOPL] or payment for lost income.
    Cook petitions this court for judicial review of the Department’s
    order.
    ISSUES ON REVIEW
    ¶10 The principal issue is whether there is substantial
    evidence that Cook renewed her APRN license by a false
    communication when she attested that (1) she was nationally
    certified in her specialty area of practice; (2) she met or would
    complete all of the APRN license renewal requirements; and (3)
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    Cook v. Department of Commerce
    to the best of her knowledge, all information in the application
    was complete and correct. Then, we must determine whether the
    Department abused its discretion by revoking Cook’s licenses,
    fining her $5,000, and publishing the action it took against her.
    ANALYSIS
    I. Substantial Evidence Supports the Department’s Finding That
    Cook Engaged in Unprofessional Conduct by Making a False
    Communication in Her License Renewal Applications.
    ¶11 ‚‘Unprofessional conduct’ means . . . practicing or
    attempting to practice an occupation or profession requiring
    licensure . . . by any form of action or communication which is
    false, misleading, deceptive, or fraudulent.‛ 
    Utah Code Ann. § 58-1-501
    (2)(h) (LexisNexis Supp. 2014). Cook first argues a
    ‚false‛ communication must be knowingly false. Second, she
    asserts that she did not engage in unprofessional conduct
    because, to the best of her knowledge, the statements she made
    in renewing her license were not false. The Department found,
    however, ‚*Cook’s+ intent is not relevant under Subsection 58-1-
    501(2)(h)‛ because a ‚[m]isrepresentation or a false statement . . .
    does not require the intent to deceive.‛ (Citing Christensen v.
    Board of Review, 
    579 P.2d 335
    , 338 (Utah 1978) (Maughan, J.,
    dissenting).)
    ¶12    When reviewing an agency decision,
    [t]he appellate court shall grant relief only if,
    on the basis of the agency’s record, it
    determines that a person seeking judicial
    review has been substantially prejudiced by . . .
    agency action . . . based upon a determination
    of fact . . . that is not supported by substantial
    evidence when viewed in light of the whole
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    Cook v. Department of Commerce
    record before the court[,] . . . [or] the agency
    action is . . . otherwise arbitrary or capricious.
    Utah Code Ann. § 63G-4-403(4)(g), (h)(iv) (LexisNexis 2014). But
    ‚*w+e review statutory interpretations by agencies for
    correctness, giving no deference to the agency’s interpretation.‛
    Harrington v. Industrial Comm’n, 
    942 P.2d 961
    , 963 (Utah Ct. App.
    1997) (citation and internal quotation marks omitted).
    ¶13 ‚The fact that the parties offer differing constructions of
    the statute, in and of itself, does not mean that the statute is
    ‘ambiguous.’‛ Derbidge v. Mutual Protective Ins. Co., 
    963 P.2d 788
    ,
    791 (Utah Ct. App. 1998). When the language of the statute is
    clear, ‚we do not look beyond the language’s plain meaning to
    divine legislative intent.‛ Brixen & Christopher Architects, PC v.
    State, 
    2001 UT App 210
    , ¶ 14, 
    29 P.3d 650
     (citation and internal
    quotation marks omitted). Thus, we read the statutory language
    literally and ‚assume the legislature used each term advisedly,‛
    ‚unless it would result in an unreasonable or inoperable result.‛
    State v. Sommerville, 
    2013 UT App 40
    , ¶ 9, 
    297 P.3d 665
     (citation
    and internal quotation marks omitted). ‚Utah courts have a ‘long
    history of relying on dictionary definitions to determine plain
    meaning.’‛ Brixen, 
    2001 UT App 210
    , ¶ 14 (quoting State v. Redd,
    
    1999 UT 108
    , ¶ 11, 
    992 P.2d 986
    ).
    ¶14 Here, we focus on the word ‚false.‛ ‚False‛ means ‚not
    corresponding to truth or reality.‛ Webster’s Third New Int’l
    Dictionary 819 (1993). Contrary to Cook’s assertion, the plain
    meaning of the word gives no regard to a person’s intent. What
    is false is simply ‚[u]ntrue‛ and ‚can be so by intent, by
    accident, or by mistake.‛ Black’s Law Dictionary 677 (9th ed.
    2009). Accordingly, we must determine whether substantial
    evidence supports the Department’s finding that Cook’s
    statements were untrue.
    ¶15 The Department relied on the statements Cook made on
    two license renewal applications in deciding that she engaged in
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    Cook v. Department of Commerce
    unprofessional conduct. Cook attested in each application that:
    (1) she was nationally certified in her area of specialty; (2) she
    met the requirements for renewing her APRN license or would
    meet the requirements by the expiration of her current license;
    and (3) ‚to the best of *her+ knowledge, the information
    contained in th[e] application [was] complete and correct . . . .‛6
    ¶16 None of these statements accorded with the facts. Cook
    did not have national certification, inasmuch as her certification
    lapsed in 2008. The statements ‚I am qualified in all respects for
    the renewal . . . of this license‛ and ‚[I] certify that [I] have
    completed or will complete all renewal requirements‛ were
    untrue because national certification in the specialty area of
    practice is a requirement for license renewal.7
    ¶17 Finally, Cook’s certification that ‚*t+o the best of my
    knowledge, the information contained in this application is
    complete and correct‛ was not true. While the phrase ‚to the
    best of my knowledge‛ may offer some refuge from penalties for
    inadvertent omissions and errors, Cook was aware that her
    6. Because only the signature pages of Cook’s online license
    renewal applications were available, DOPL presented a
    computer screen shot of another nurse’s APRN license renewal
    application as evidence of the statements contained in the online
    application. Cook does not dispute the content of the
    applications she signed but argues that the other application is
    hearsay and consequently inadmissible. Because Cook failed to
    adequately brief this assertion with legal analysis or any
    support, we do not review this issue. See Utah R. App. P.
    24(a)(9).
    7. According to Utah Administrative Code R156-31b-303(3)(b),
    Cook was required to have current certification in her specialty
    area of practice. Utah Admin. Code R156-31b-303(3)(b).
    20130974-CA                     9                 
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    Cook v. Department of Commerce
    license would expire in 2008, and she also stated she read and
    understood Utah’s Nurse Practice Act Rule.
    ¶18 The license renewal application also advised ‚that false,
    misleading, or fraudulent submittal may result in loss of
    licensure, criminal prosecution or both and is subject to audit.‛
    This cautionary language would put a reasonable person on
    notice that the applicant should exercise care in confirming the
    accuracy of the information she provided. If nothing else, the
    language of the renewal application should have provoked
    inquiry or a simple investigation of the facts by Cook, but
    between 2008 and 2012, Cook failed to make sufficient inquiry
    into her national certification status or the recertification
    requirements. Instead, she believed she did not need to submit
    her CME hours to the NCC based on the erroneous assumption
    that the requirements imposed upon other types of healthcare
    professionals, such as physicians and physician assistants,
    applied to APRNs. In light of the whole record, substantial
    evidence supports the finding that Cook made false
    communications in each of two APRN license renewal
    applications. Therefore, we do not disturb the Department’s
    finding that Cook engaged in unprofessional conduct.
    II. The Department’s Decision to Fine Cook and Publish the
    Action Against Her Licenses Was Reasonable, But the Decision
    to Revoke Her Licenses Exceeds the Bounds of Reasonableness.
    ¶19 Based on the determination that Cook engaged in
    unprofessional conduct, the Department fined her $5,000,
    revoked her licenses, and published the action against her
    licenses in the national databanks and DOPL’s disciplinary
    newsletter. Cook argues the Department’s sanction decisions
    were an abuse of discretion because they do not constitute ‚a
    reasonable and probable deduction from the actual facts.‛
    (Internal quotation marks omitted.) (Citing Tolman v. Salt Lake
    County Attorney, 
    818 P.2d 23
    , 26 (Utah Ct. App. 1991).)
    Specifically, she argues the Department’s sanctions were
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    Cook v. Department of Commerce
    ‚extremely punitive‛ especially considering she ‚has not been
    charged with any crime‛ and ‚voluntarily report[ed] the lapse of
    her NCC certification.‛ The Department found that the fine and
    license revocations were well within DOPL’s discretion and
    noted that federal law requires DOPL to report the action taken
    against Cook’s licenses.
    ¶20 Utah Code section 58-1-401 authorizes DOPL to take
    disciplinary action against a license and vests it with discretion
    to select an appropriate sanction. We review an agency’s
    discretionary decision for an ‚abuse of discretion to ensure that
    it falls within the bounds of reasonableness and rationality.‛
    Murray v. Labor Comm’n, 
    2013 UT 38
    , ¶ 32, 
    308 P.3d 461
     (internal
    quotation marks omitted). ‚Reasonableness, in turn, is
    essentially a test for logic and completeness rather than the
    correctness of the decision.‛ 
    Id.
     Thus, we must determine
    whether Cook’s unprofessional conduct reasonably warranted
    the sanction imposed. Cf. Tolman, 
    818 P.2d at 32
    . In other words,
    if this court determines that the facts support the Department’s
    decision, it must affirm ‚unless it finds the sanction so clearly
    disproportionate to the charges as to amount to an abuse of the
    *Department’s+ discretion.‛ See 
    id.
     (citation and internal
    quotation marks omitted).
    ¶21 First, Cook argues the decision to fine her $5,000 was
    beyond the Department’s statutory authority and an abuse of its
    discretion. Utah Code subsection 58-31b-503(6)(b)(i) subjects
    violators to a fine of ‚up to $10,000 per single violation‛ and
    Utah Administrative Code R156-31b-402(1)(h) imposes a fine
    between $500 to $10,000 for ‚dealing with the Division or Board
    through the use of fraud, forgery, intentional deception,
    misrepresentation, misstatement, or omission.‛ See Utah Admin.
    Code R156-31b-402(1)(q) (allowing the imposition of a fine for
    ‚*p]racticing or attempting to practice the profession of nursing
    by any form of action or communication which is false,
    misleading, deceptive, or fraudulent‛). The Department had the
    discretion to assess a fine that was considerably higher than the
    20130974-CA                    11                 
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    Cook v. Department of Commerce
    amount imposed in this case. Moreover, it fined Cook for each
    time she submitted false communications to DOPL on the 2010
    and 2012 APRN license renewal applications. The fine imposed
    against Cook was well within the statutory boundary, and not
    unreasonable on the record before us.
    ¶22 Second, Cook claims the Department abused its discretion
    by publishing her unprofessional conduct in (1) the national
    databanks, and (2) the DOPL disciplinary newsletter on
    September 1, 2012 and April 1, 2013. But federal law requires
    DOPL to report to the national databanks any ‚adverse action‛
    taken against a health care practitioner, and therefore, reporting
    the revocation of Cook’s licenses to the databanks was not an
    abuse of discretion. See 
    45 C.F.R. § 60.9
    (a)(1). Further, the Utah
    Code requires DOPL to promptly report any adverse actions
    against an APRN’s license to the coordinated licensure
    information system. See 
    Utah Code Ann. § 58
    -31d-102 art. VII,
    § 2 (LexisNexis 2012). Because it had taken adverse action
    against Cook’s license, publishing the adverse action in a
    newsletter is reasonable and indeed was required by statute.
    ¶23 Finally, Cook argues that the Department abused
    its discretion in revoking her licenses. Utah Code section 58-1-
    401(1) states, ‚The division shall . . . act upon the license of
    a licensee who does not meet the qualifications for licensure
    under this title.‛ 
    Utah Code Ann. § 58-1-401
    (1) (LexisNexis
    Supp. 2014). Moreover, the ‚division may refuse to issue
    a license to an applicant and may refuse to renew or may revoke,
    suspend, restrict, place on probation, issue a public reprimand
    to, or otherwise act upon the license of a licensee for‛ engaging
    in unprofessional conduct. 
    Id.
     § 58-1-401(2)(a). While the statute
    requires the Department to take action against Cook’s license
    for her failure to maintain her qualifications, it provides for
    a range of possible sanctions without offering guidance as
    to which might be appropriate in a given situation. See id. § 58-1-
    401(1), (2).
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    ¶24 To determine whether revoking Cook’s license for making
    a false statement on a license renewal application is within the
    bounds of reasonableness and rationality, we review the
    sanctions in light of the Department’s past disciplinary practices.
    See Johnson-Bowles Co. v. Division of Sec. of the Dep’t of Commerce,
    
    829 P.2d 101
    , 116–17 (Utah Ct. App. 1992). The Department has
    cited no cases—and our research has unearthed none—in which
    a professional’s license was revoked for unintentionally making
    a false statement on a license renewal application. But the
    Department has disciplined professionals, including nurses, for
    unprofessional conduct in various other circumstances. These
    reported cases can be grouped into those which resulted in: (1)
    license revocation or (2) some other disciplinary action.
    ¶25 The cases in which the Department decided to revoke a
    professional license included egregious conduct, usually
    involving conduct that posed a danger or harm to others. For
    instance, professionals have had their licenses revoked for
    practicing under the influence of a controlled substance,
    molesting clients, gross incompetence, and theft.8 In contrast, in
    8. See, e.g., Vance v. Fordham, 
    671 P.2d 124
    , 125–26 (Utah 1983) (an
    osteopathic physician ‚utilize*d] methods and mechanisms
    totally foreign to the practice of medical doctors or osteopaths
    and [had] diagnostic abilities . . . founded upon questionable
    theory rather than scientific knowledge‛); Schlosser v. State, 2004
    UT App 2U, paras. 7–8 (a massage therapist molested clients);
    Taylor v. Department of Commerce, 
    952 P.2d 1090
    , 1092 (Utah Ct.
    App. 1998) (a veterinarian was grossly incompetent and grossly
    negligent); Rogers v. Division of Real Estate of the Dep’t of Bus.
    Regulations, 
    790 P.2d 102
    , 104–05, 107 (Utah Ct. App. 1990) (real
    estate agent made a written agreement with a dying woman to
    liquidate her property, then failed to deliver any proceeds from
    sales to the woman or return the unsold property).
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    the cases in which the Department imposed something less than
    revocation, the professionals’ unprofessional conduct posed less
    potential for harm, even though it sometimes involved outright
    dishonest conduct.9
    ¶26 Cook’s case is more analogous to the second group of
    cases. For instance, in Scientific Academy of Hair Design, Inc. v.
    Bowen, the Department suspended an academy’s license to
    operate a cosmetology school after its officer willfully falsified a
    document, issued false advertisements, and failed to comply
    with a previous order. 
    738 P.2d 242
    , 243 (Utah Ct. App. 1987).
    The academy claimed a certain person was an instructor at the
    school in its advertisements and an application for licensure
    when he was not. 
    Id.
     at 245–46. It insisted the statements made in
    the advertisements and on its application were not willfully
    false, but a clear preponderance of evidence supported a
    determination that the academy knew there was no employment
    contract with this person. 
    Id. at 246
    . Moreover, when the
    academy knew there would never be an employment contract
    9. See, e.g., Salazar v. McGinn, 
    499 P.2d 857
    , 858 (Utah 1972) (a
    barber’s license suspended after his apprentice was caught
    practicing without supervision); Jepson v. Division of Occupational
    & Prof’l Licensing, 2005 UT App 316U, para. 2 (a nurse privately
    reprimanded for possessing controlled substances outside his
    responsibilities as a nurse and failing to produce a medication he
    purchased for a patient); Johnson-Bowles Co. v. Division of Sec. of
    the Dep’t of Commerce, 
    829 P.2d 101
    , 115–16 (Utah Ct. App. 1992)
    (suspended a broker-dealer’s registration for one year and
    imposed a two-year probation for dishonest and unethical
    activities); Scientific Acad. of Hair Design, Inc. v. Bowen, 
    738 P.2d 242
    , 243 (Utah Ct. App. 1987) (a cosmetology academy’s license
    suspended for willfully falsifying a document, issuing false
    advertisements, and failing to comply with a previous order).
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    Cook v. Department of Commerce
    with this individual, it made no attempt to correct the
    application. 
    Id.
    ¶27 In another case, Johnson-Bowles Co. v. Division of Securities
    of the Department of Commerce, state agency action was initiated
    against a broker-dealer after a federal district court had found
    that he had unlawfully traded stocks ‚as part of a fraudulent
    scheme and device to manipulate and artificially inflate the price
    of that stock.‛ 
    829 P.2d 101
    , 104–05 (Utah Ct. App. 1992). The
    Department issued an order which restricted the broker from
    trading stocks. 
    Id. at 105
    . When the broker-dealer subsequently
    purchased additional stocks, the Department suspended his
    registration for one year and imposed a two-year probationary
    period after it found he had engaged in ‚dishonest and unethical
    practices.‛ 
    Id. at 106
     (internal quotation marks omitted). This
    court explained that the broker-dealer was not sanctioned for
    fraudulently transferring shares but for his dishonest and
    unethical conduct including illegally purchasing 397,900 shares
    of stock after receiving the Department’s order. 
    Id. at 114
    .
    ¶28 In this case, Cook engaged in unprofessional conduct by
    making a false statement on two APRN licensure renewal
    applications. But, unlike Scientific Academy and Johnson-Bowles,
    there is no evidence showing she intentionally made these
    untrue statements, and she did not engage in further
    unprofessional conduct after the Department’s order.
    ¶29 Even if Cook’s behavior involved unprofessional conduct
    that would warrant license revocation, it was unreasonable to
    not stay the revocation pending her recertification. In Powell v.
    Department of Commerce, DOPL only revoked Powell’s Utah
    nursing license after she: (1) failed to report to the Board that her
    Arizona nursing license had been revoked because she tested
    positive for controlled substances and failed to submit to
    required drug evaluations; (2) violated the terms of two
    probation agreements; and (3) repeatedly failed to undergo
    required drug evaluations. 
    2012 UT App 83
    , ¶¶ 3–6, 
    276 P.3d 20130974
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    1143. Although the Board revoked Powell’s license for
    unprofessional conduct, it stayed the revocation and gave her
    nearly three years to correct her unprofessional conduct. 
    Id.
     It
    even offered Powell a second probation agreement after she
    violated and failed to comply with the first set of terms. 
    Id.
     Here,
    DOPL revoked Cook’s license immediately after determining she
    had engaged in unprofessional conduct. Unlike Powell, Cook
    voluntarily reported her lapse in national certification and did
    not engage in conduct that put her patients’ welfare at risk. To
    the contrary, her supervisor stated, ‚I have never known [Cook]
    to breech [sic] her professional standards, to work outside of her
    scope of practice, intentionally misuse or abuse her position as a
    medical professional or misuse or abuse prescription medication
    or any other legal or illegal substance.‛
    ¶30 It is undisputed that aside from her lapse in NCC
    certification, Cook was otherwise qualified to be an APRN and
    to be licensed to prescribe and administer controlled substances.
    Moreover, by the time Cook notified the Board that her NCC
    certification had expired, Cook knew exactly what was required
    to renew it. Nevertheless, DOPL opted to apply the harshest
    punishment available under the statute without a stay or
    probationary period to give Cook the opportunity to correct the
    situation. Its decision to promptly revoke Cook’s licenses, when
    compared to the Department’s past disciplinary decisions,
    suggests she has engaged in especially egregious conduct, and it
    has prevented Cook from obtaining employment as an APRN. In
    light of the Department’s past disciplinary decisions and the
    nature of Cook’s unprofessional conduct, it was outside the
    bounds of reasonableness to revoke her licenses without staying
    the revocation pending recertification or first placing her on
    probation or suspension.
    20130974-CA                     16                 
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    Cook v. Department of Commerce
    III.   Cook’s Remaining Constitutional Issues Were
    Inadequately Briefed.
    ¶31 Cook raises three additional broad arguments which we
    decline to review because Cook has failed to carry her burden on
    appeal. Pursuant to rule 24 of the Utah Rules of Appellate
    Procedure, an adequately briefed argument must contain ‚the
    contentions and reasons . . . with respect to the issues presented
    . . . with citations to the authorities, statutes, and parts of the
    record relied on.‛ Utah R. App. P. 24(a)(9). ‚An adequately
    briefed argument must provide ‘meaningful legal analysis.’ A
    brief must go beyond providing conclusory statements and ‘fully
    identify, analyze, and cite its legal arguments.’ This analysis
    ‘requires not just bald citation to authority but development of
    that authority and reasoned analysis based on that authority.’‛
    West Jordan City v. Goodman, 
    2006 UT 27
    , ¶ 29, 
    135 P.3d 874
    (citations omitted).
    ¶32 First, Cook argues that Utah Code section 58-31b-305(3)
    and Utah Administrative Code R156-31b-303(3)(b)(i) are
    unconstitutional because they treat post-July 1, 1992 APRNs
    differently from pre-July 1, 1992 APRNs, licensed practical
    nurses, registered nurses, and physicians. Specifically, she
    argues the statute violates the equal protection guarantees of the
    Utah and United States constitutions because post-July 1, 1992
    APRNs must obtain NCC certification, whereas pre-July 1, 1992
    APRNs and other healthcare professionals do not. Although
    Cook cites the Utah Constitution, she provides no reasoned
    analysis based on relevant legal authority. Instead, her argument
    relies on an unsupported assertion that there is no reasonable
    basis for the NCC requirement.
    ¶33 Second, Cook argues the Department’s sanctions violated
    her substantive and procedural due process rights under the
    Utah Constitution and Fourteenth Amendment to the United
    States Constitution. She contends that the $5,000 fine and
    publication of the action taken against her licenses were unjust
    20130974-CA                     17                
    2015 UT App 64
    Cook v. Department of Commerce
    government penalties, defamation, and a violation of her liberty
    interest in reputation. Cook cites several cases and asks us to
    adopt the broad statements of the law articulated therein, but
    she fails to provide any real legal or factual analysis. Instead, she
    simply recites the facts in her case that support her position and
    offers a compilation of holdings from inapplicable case law.
    Moreover, she fails to analyze the facts within a constitutional
    framework that would help us determine whether her rights
    were violated.
    ¶34 Finally, she argues the Department improperly delegated
    its statutory authority to the NCC by requiring Cook to know
    the NCC’s rules to maintain her license. Cook raises this issue
    almost in passing and fails to articulate a legal argument or
    provide any relevant support for her conclusory statements.
    ¶35 In sum, Cook has failed to meet her burden on appeal.
    Cook provides no reasoned analysis based on relevant legal
    authority, and she fails to analyze the applicable facts within a
    constitutional framework that would help us review these
    issues. See Utah R. App. P. 24(a)(9).
    CONCLUSION
    ¶36 In light of the whole record, substantial evidence supports
    the finding that Cook made false communications in each of two
    APRN license renewal applications. Accordingly, the
    Department’s decision to fine her $5,000 and publish the adverse
    action against Cook’s license is not an abuse of discretion. But
    the decision to revoke Cook’s licenses is an abuse of discretion
    because, given the Department’s past reported disciplinary
    decisions and the nature of Cook’s unprofessional conduct, it
    falls outside the bounds of reasonableness. Although the
    Department had the discretion to revoke her licenses, doing so is
    a draconian response to Cook’s inadvertent false statement.
    Staying revocation or placing Cook on probation or suspension
    20130974-CA                      18                
    2015 UT App 64
    Cook v. Department of Commerce
    is more consistent with past Department decisions reviewed by
    this court.
    ¶37 We do not disturb the Department’s decision to fine Cook
    $5,000 and publish the action against her licenses for
    unprofessional conduct, but set aside the Department’s
    revocation of her licenses, and direct it to fashion a remedy
    consistent with this opinion.
    20130974-CA                  19                  
    2015 UT App 64